Specialist jobs in Birmingham, west midlands
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We are looking for someone experienced, proactive, organised and confident in delivering on tasks. Someone who values collaboration, co-production and working in a culture rooted in trust, flexibility and compassion.
This is an opportunity to provide trauma-informed, gender-sensitive casework support with women impacted by their own or someone else’s gambling who are experiencing complex and intersecting challenges including mental health difficulties, debt, homelessness, relationship breakdown, neurodiversity, coercive control, isolation and safeguarding risks.
The role provides longer-term, structured support and advocacy, primarily online and by telephone, helping women stabilise, rebuild safety, access services and strengthen resilience.
This role requires high emotional literacy, strong boundaries, and safe risk management within a multi-agency framework.
Key Responsibilities
Intensive Casework Support
- Provide structured 1:1 support to women with complex needs.
- Develop collaborative support plans with clear goals and review points.
- Provide safety planning where risk is identified.
- Support women navigating debt, housing, legal and safeguarding systems.
- Facilitate access to specialist services (mental health, housing, domestic abuse, financial advice, substance misuse, etc.).
- Support women experiencing homelessness risk, including advocacy with local authorities and housing providers.
- Maintain ongoing contact over medium-to-longer term support journeys (as agreed in service model).
Risk Assessment & Safeguarding
- Identify and respond appropriately to safeguarding concerns.
- Conduct proportionate risk screening and escalate concerns to DSL.
- Work in accordance with safeguarding policy.
- Maintain awareness of suicide risk indicators and escalate appropriately.
- Record safeguarding actions accurately and promptly.
Advocacy & Systems Navigation
- Advocate on behalf of women with external agencies where appropriate.
- Support women in understanding rights and entitlements.
- Attend multi-agency meetings (online) where required.
- Work collaboratively with associate counsellors when women are accessing therapy.
Trauma-Informed & Gender-Sensitive Practice
- Deliver support grounded in trauma-informed principles.
- Recognise impact of shame, stigma and gender-based inequality.
- Understand intersection of gambling harm with coercive control, domestic abuse, and financial exploitation.
- Maintain non-judgemental, strengths-based approach.
- Respect women’s autonomy and lived experience.
Record Keeping & Data
- Maintain accurate case notes in our CRM system.
- Complete outcome measures as required.
- Contribute to monitoring and evaluation processes.
- Maintain confidentiality in line with GDPR and safeguarding frameworks.
Professional Boundaries
- Participate in supervision and reflective practice.
- Escalate complex clinical risk appropriately.
Working Relationships
Internal:
Service Manager
Peer Support Coordinators
Associate Counsellors
Operational Manager (for data compliance)
External:
Housing services
Debt advice agencies
Mental health services
Domestic abuse services
Local authorities
Primary Care and GP services
Voluntary sector partners
Person Specification
Essential Education & Qualifications
- Level 3 or Level 4 qualification in:
- Health & Social Care
- Counselling Skills
- Community Work
- Social Care
- Or equivalent relevant field
- Safeguarding Level 3 (or willingness to obtain)
- Understanding of trauma-informed practice
Desirable Qualifications
- Level 4 Diploma in Counselling
- Domestic Abuse awareness training
- Suicide prevention training (ASIST or equivalent)
- Debt, welfare or housing training
- Mental health awareness qualifications
- Neurodiversity
Essential Experience
- Minimum 2 years experience supporting women with complex needs.
- Experience working with individuals experiencing:
- Mental health challenges
- Financial hardship or debt
- Housing instability or homelessness risk
- Isolation or social exclusion
- Experience working remotely (online/phone support).
- Experience multi-agency working.
- Experience risk management and safeguarding escalation.
Desirable Experience
- working with gambling harm.
- supporting family members impacted by addiction.
- working within women-only services.
- working with domestic and financial abuse.
- experience of advocacy and case coordination roles.
- experience of supporting women who identify as neurodiverse
Skills & Competencies
- Strong relational skills.
- Ability to hold distress without rescuing.
- Clear professional boundaries.
- Excellent written case recording.
- Emotional resilience.
- Good digital literacy.
- Ability to work autonomously within structured supervision.
- Understanding of intersectionality and inequality.
Trauma-Informed & Gender-Sensitive Expectations
Postholder must:
- Understand the impact of shame and secrecy in gambling harm.
- Recognise coercive financial control.
- Be sensitive to caring roles and stigma.
- Work at pace appropriate to trauma recovery.
- Avoid deficit-based language.
- Recognise cultural and structural barriers affecting women.
Our current operational days are Tue-Thurs with potential evening work and appointments outside of these days.
Working with thrivin’ together
· Application deadline: Tuesday 31 March 12 noon 2026
· Provisional Interview date: Wednesday 15 April 2026
We stand alongside women impacted by their own or someone else’s gambling and create space for healing, connection and confidence.
The client requests no contact from agencies or media sales.
Join our dedicated Reproduction Team and bring your veterinary expertise to a programme built on ethics, compassion and exceptional welfare standards. This is your chance to play a vital role in ensuring every puppy begins life with the very best foundations.
As our Canine Reproduction Specialist, you’ll work hand‑in‑hand with our Veterinary Surgeon to support successful, welfare‑focused breeding outcomes. Your insight and care will help maximise conception rates and litter sizes, while safeguarding the physical and emotional wellbeing of every breeding dog.
You’ll champion best‑practice reproductive care, influence high‑quality decision‑making, and help ensure that long‑term comfort, health and happiness remain at the heart of every breeding choice we make.
Based at our National Breeding Centre near Leamington Spa, you’ll work 35 hours per week between 8am and 6pm, Monday–Friday. You’ll also participate in a 1 in 4 weekend rota, ensuring continuous, outstanding care for our dogs.
If you’re passionate about canine welfare and want your work to have a lasting, positive impact, we’d love to hear from you!
What You’ll Do
- Carry out key reproductive duties, including cytology, progesterone testing and supervising matings, ensuring the highest standards of welfare and outcomes.
- Support clinical care for breeding dogs, applying your knowledge of canine anatomy, physiology and behaviour.
- Maintain accurate records, analyse reproductive data and contribute to continuous improvement across the breeding programme.
- Develop skills in ultrasound and reproductive techniques, including artificial insemination, under veterinary direction (full training provided).
- Work collaboratively with colleagues, volunteers and external partners, representing the breeding programme professionally.
What You’ll Bring
- Registered Veterinary Nurse with the Royal College of Veterinary Surgeons.
- Significant experience working in a veterinary practice.
- At least one year’s experience in a scientific or laboratory setting, with the ability and willingness to learn new techniques.
- Advanced knowledge of canine anatomy and reproduction, gained through academic study and/or practical experience.
- Strong understanding of canine behaviour, temperament and reproductive health.
- Good understanding of laboratory processes and equipment.
- Confident dog‑handling skills.
- Physical dexterity to safely supervise matings.
- Excellent communication skills and the ability to work effectively with colleagues at all levels.
- Competent user of Microsoft Office, including Excel and PowerPoint.
What We Offer
No two people with sight loss are the same — and none of our people are either. That’s why we’re proud to offer a range of person‑centred benefits designed to support each member of staff in the ways that matter most.
Our flexible benefits package includes a generous holiday allowance, a matched contributory pension scheme and access to discounts and cashback, giving you the freedom to choose the options that work best for you. It’s our way of showing how much our people mean to us and helping you feel supported both in and outside of work.
About Us
How to apply
Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page.
If you would like to have an informal conversation about the role before applying, or require any accessibility support to apply, our friendly recruitment team is ready and waiting to help.
As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You will also be asked to complete a few job-specific questions as part of this application process, so please be prepared to write your answers to these questions.
If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page
Our Commitment to Diversity and Inclusion
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality.
As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.
If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.
Safeguarding
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.
At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.
Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.
For high volumes of applications, we reserve the right to close adverts earlier than advertised.
The client requests no contact from agencies or media sales.
Our client is the leading provider of mental health services in Birmingham and the West Midlands. Their Vision is “Better Mental Health for All” and their values of We Celebrate People, We are Better Together, We Inspire Hope, We Champion Change, and We Bridge the Gap, are at the heart of what they deliver. Our client has a well-earned reputation for excelling in quality delivery and plays a key role in supporting and influencing the wider mental health system across the city.
They have been able to diversify their services over recent years resulting in their offer to the citizens of Birmingham being expanded to include prevention and community-based asset services, crisis intervention, a Birmingham and Solihull wide Mental health Helpline as well as workplace wellbeing support.
You will be working as part of a new, clinically led Rehabilitation Pathway Team and a well-established Intensive Community Rehabilitation Team within the Birmingham and Solihull Mental Health Foundation Trust (BSMHFT). Although employed and managed by Our client, you will be working as part of an integrated clinical team. You will be working with a range of individuals who are currently admitted in independent out-of-area rehabilitation placements or BSMHFT placements, who require suitable accommodation upon their discharge. You will be part of a multidisciplinary team, made up of medical and psychology professionals and local authority. This role is not limited to the Birmingham area, and you may be expected to travel outside of this area.
Ideally you will be QCF/NVQ level 3 qualified or have a willingness to work towards this qualification. It is essential that you have experience of working with accommodation providers within Birmingham and Solihull, an empathy for people experiencing mental health issues and are committed to service user involvement and empowerment. You will have a good understanding of equal opportunities, confidentiality, safeguarding and health & safety.
Shift pattern is 9.00am - 5.00pm, with the flexibility to work outside of these hours if necessary.
Benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.
Our client is extremely proud to have a diverse workforce that is reflective of the communities that they work with. They strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich their teams. They are also committed to changing the ethnic diversity of their management team and particularly encourage applicants from minority communities to apply for this role.
Their people are key to the success of the organisation, and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.
Candidates must have the right to work in the UK for a minimum of 12 months. They are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.
Closing date for applications is Monday 16th March 2026
Interviews to take place on Tuesday 31st March and Wednesday 1st April 2026
You will be instrumental in the quality and impactful implementation, delivery and retention of our sites. You will oversee the delivery of exceptional outcomes in support of the charity's mission. You will work as part of a Regional team to deliver outstanding programmes across your geography, establishing and leading partnerships throughout the life of a programme.
Regular travel throughout your geographical location will be required, with occasional travel to other areas of the UK. Please stipulate where you are based when applying.
In addition, occasional international travel may be required, such as the opportunity to attend the annual conference in the United States.
You will report to the Regional within the Delivery & Partnerships team or the Associate Director of Business Development.
- We will conduct selection throughout Thursday March 26th and Friday March 27th – with a multi-stage process taking place across the 2 days.
Key Responsibilities
· You will be accountable for the retention and outcomes of your portfolio of programmes.
· You will work closely with colleagues in both the Delivery & Partnership team and the Quality & Impact team to pursue quality delivery of programmes that adheres to model fidelity.
· You will hold partners and stakeholders to account for their key responsibilities in the delivery of quality programmes.
Application Instructions
- We will conduct selection throughout Thursday March 26th and Friday March 27th – with a multi-stage process taking place across the 2 days.
We will review applications as they come in and close when we have sufficient numbers
The client requests no contact from agencies or media sales.