Specialist supported housing manager jobs

About the Role

This is a fantastic opportunity for a skilled line manager with experience in general welfare advice to join Sufra NW London. In this highly rewarding role, you will oversee the delivery of services that can measurably change lives by providing quality advice and support to those most in need. 

You will manage our team of advice staff and volunteers to deliver high quality advice, information and welfare support to guests on a range of topics including benefits, housing, debt and immigration issues. An additional focus will be on establishing clear pathways for referring guests to external services, and managing volunteers to triage, signpost and refer guests to other forms of welfare support.

The advice team consists of paid staff and support volunteers.  This year will be dedicated to consolidation of the service, ensuring that we are fulfilling our core mission to the highest standards.  We are also hoping to launch our immigration advice service, providing guests with a first point of contact for their immigration needs and smooth referral pathways to specialist advice.  Finally, our OpenARMs programme will be launching workshops for our refugee and asylum-seeker communities. 

You will work closely with the Senior Leadership Team, especially Head of Advice at Sufra to support the implementation of new initiatives, and the expansion of our information and advice services to enhance our efficiency and impact.

The post holder will be a highly articulate and proactive individual with good welfare advice knowledge, 3+ years delivery experience in managing a charity team, strong service management skills, as well as experience managing staff and volunteers. The ideal candidate will have up-to-date knowledge of the welfare system, immigration and safeguarding protocols. They must also have demonstrable experience using a case management system, adhering to advice standards and be able to manage a diverse workload and work under pressure. 

This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity. We are looking for an exceptionally committed individual who is willing to go the extra mile and has flexibility to work during evenings and weekends if necessary. As this is a frontline role, you will be required to work on site at least 2 days per week. 

We offer a wide range of employee benefits including:

Excellent annual leave entitlement 
Pension scheme
Employee Assistance Programme
Death in Service benefit 
Flexible working
Opportunities for training and professional development

Key Responsibilities

Advice Services

• Manage the advice service by overseeing and supporting volunteers and advice staff at our Community Wellbeing Service and Foodbank including setting objectives, managing performance and providing feedback during supervisions.
• Hold a small case load of advice guests, supporting them to achieve their aims
• Maintain a high quality service by ensuring that the advice team and volunteers are working to agreed standards and delivering against realistic grant agreements from funders.
• Use our case management software to report on cases and outcomes to support funding applications and remain compliant with funding needs.

Service Development

• Work with the Senior Leadership Team to develop, expand and improve Sufra’s information and advice services in alignment with our 2030 strategy.
• Carry out ongoing review of existing service delivery procedures.
• Undertake quality assurance including case checking and quality of advice audit.
• Identify the training needs of advice staff and volunteers through support, mentoring and supervisions.
• Ensure colleagues and relevant stakeholders are informed of changing legislation and social policy updates.
• Improve the case management systems to ensure it is fit for purpose.
• Work within the Advice Quality Standard (AQS) framework, ensuring that all policies and procedures are up to date for future assessments

Volunteer Management

• Develop, review and implement key policies and procedures to better equip Advice Volunteers to fulfil their role.
• Provide induction, support and supervision to enhance the quality standard of the service and contribute to the personal development of volunteers.
• Foster a positive working environment that maintains high morale and supports Advice Volunteer retention and regular participation.

Budgets, Monitoring & Evaluation

• Support the Senior Leadership Team in setting service budgets, updating policies, and monitoring spending in line with reporting and budgetary requirements.
• Ensure appropriate systems are maintained for recording statistics and outcomes.
• Provide regular and timely monitoring reports on service outputs, outcomes and expenditure.
• Collect regular feedback and conduct surveys from relevant stakeholders to inform ongoing improvements to the Advice Service.
• Contribute to strategic development by setting action plans in line with agreed Business Plans and keeping teams accountable to Action Plan goals.

Other

• Ensure the advice team are working in adherence to organisational policies and procedures.
• Undertake any other reasonable duties to support the operations of the charity. 

About the role:

At the heart of Camden’s mission to end rough sleeping, the Gray's Inn Road project offers short-stay accommodation for 16 individuals experiencing some of the most challenging periods in their lives. Funded by the Department of Levelling Up, Housing and Communities and the Greater London Authority, and delivered in partnership with One Housing Group and Camden Council, this service plays a pivotal role in ensuring rough sleeping in Camden is not only rare but brief and not repeated. Residents typically stay between three to six months, during which time the focus is on creating pathways into safe, sustainable housing and renewed independence.

You’ll be part of a dynamic, forward-thinking team dedicated to delivering trauma-informed, psychologically informed support. You’ll work closely with clients facing overlapping challenges including homelessness, poor physical and mental health, substance use, trauma and histories with the criminal justice system. With your own caseload, you’ll conduct in-depth assessments, build tailored support plans and facilitate interventions that reflect the needs, strengths and aspirations of each person. Every day brings new opportunities to connect people with education, training or employment, to help them rebuild practical life skills, and to foster progress towards long-term goals.

This is a role where no two days are the same, and the impact you’ll make is tangible. From supporting someone through a housing move to witnessing the first steps towards recovery or reconnection. You’ll work alongside a wide range of services including Camden Routes off the Streets, Inroads, Connect Forward and the Adult Pathway, as well as contribute to the operational running of the service and uphold high standards in safety and compliance. At SHP, you’ll be part of an organisation that values learning and growth, offering you access to high-quality training, reflective practice and real opportunities to progress your career. Most importantly, you’ll be part of a team that believes in people’s potential and in your ability to help unlock it.

About you:

• You build trust quickly and support people facing multiple disadvantage to set goals, take control and move forward at their own pace
• You stay calm under pressure and respond confidently to crisis, making safe, thoughtful decisions in complex situations
• You understand how to maximise income and financial stability, helping clients navigate benefits, rent and budgeting
• You work with clear, professional boundaries and bring a trauma informed, non-judgemental and strengths-based approach to every interaction
• You’re organised and proactive, able to manage a varied workload, prioritise what matters and adapt to a rota including evenings and weekends

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing Date: Sunday 3rd May at Midnight

Interview date: Tuesday 12th May online via Microsoft Teams

Please note, there will be a second stage interview for suitable candidates in our service in Camden.

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted for this role. Applications requiring sponsorship will not be accepted or progressed. 

We're looking for a kind, compassionate and resilient Senior Support Worker to join our Learning Disabilities Social Care Service in Kensington and Chelsea. No personal care required, just the right values.

£30,969.00 per annum, working 40 hours per week.

This is a fixted term contract until 30th September 2026.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

As a Senior Support Worker, you will be expected to undertake duties as part of the management team which includes supporting the team with their responsibilities whilst working flexibly to respond to the needs of your individual customer case load.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

• Carry out administrative tasks as relevant to the service and directed by the contract manager.
• Work proactively with the team to handle the service caseload and support an effective team approach to meeting each customer's identified needs
• Motivate your team and champion a positive local culture within your service
• Carry out initial assessment for new customers and keep up to date referral log
• Deliver effective resident meetings with customers and ensure that information, reporting and communication
• Partnership working with a range of stakeholders including families, healthcare professionals, external personal assistants other support agencies to maximise outcomes for customers

About you:

• Enjoys social interaction and the company of others, networks in local business community
• Approachable and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

What you'll bring:

Essential:

• NVQ Level 3 in Health and Social Care or equivalent
• Minimum 2 years of experience working people with high complex needs.

Desirable:

• Other relevant professional memberships and/or specialist qualifications

About us:

We have a strong social purpose and we live and work by our values:

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date

Job Title: Investment Manager

Department: Investment

Reports to: Investment Director

Employment Type: Full-time, Permanent

Salary: £61,500 to £67,000 per annum, depending on experience

Location: Hybrid - London, EC1Y and homeworking

About Better Society Capital (BSC):

Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too. 

Since 2011, we have helped the UK's social impact investment market grow twelve-fold to over £10 billion. This capital has financed social purpose organisations tackling everything from homelessness to mental health and fuel poverty. 

BSC manages £634m of its own investments as well as acting as a portfolio manager for the Schroders BSC Social Impact Investment Trust managing its £83m portfolio. As BSC begins delivering its next five-year strategy, the organisation is embarking on a period of significant opportunity, growth and impact.

BSC has built a market leading impact investment approach. In 2025 BSC was placed on the BlueMark Global Practice Leaderboard after ranking in the top-quartile across all 8 dimensions of the Operating Principles for Impact Management.

The opportunity:

We’re recruiting an Investment Manager to identify, assess and manage impact investment opportunities. You will also work with other teams to help develop the social impact investment market in the UK, working with investors, social enterprises and government.

We invest in our people as seriously as we invest our portfolio. You’ll accelerate your growth through hands-on experience across multiple asset classes, tailored training programmes, direct exposure to our Investment Committee, and collaboration with sector-leading specialists.

If you’re passionate about using investment to help improve people’s lives, we want to hear from you.  

What you will do:

Support the development of new investment opportunities, including:

• Helping identify social issues or market needs where social impact investment can be an important part of the solution;

• Helping develop creative and innovative solutions to these identified social issues including building collaborative partnerships with diverse stakeholders including investors, charities and government.

Lead prospective investments through our investment process, including:

• Project and relationship management, including supporting pipeline development and tracking;

• Undertaking detailed investment analysis, including of the market, the prospective investee, and the financial, social impact and systems change cases;

• Supporting the structuring of prospective investments;

• Preparing and presenting investment recommendations to our Investment Committee;

• Helping negotiate legal documents and close transactions.

This role will start in either our social lending & ventures areas with the potential to rotate across asset classes over time.

Manage a number of our existing portfolio investments, including:

• Working with the fund managers to evaluate and manage their financial and social impact performance;

• Supporting and co-ordinating fund manager reporting to enable us to assess the contribution of the investments to our systems change, impact and financial goals across our portfolio and in the relevant asset classes;

• Supporting the design and undertake of analysis on impact and financial performance across portfolios of investments, including across asset classes and impact themes.

Systems change agent:

• Supporting the development and delivery of key strategic projects in BSC’s asset classes and strategic areas of focus, moving towards leadership of strands depending on experience and learning over time

• Managing relationships with and help the long-term business development of fund managers

• Supporting our engagement work with investors and with charities and social enterprises to deliver on our strategic goals

Team and approach

• Helping to build a world class social impact investment team and approach at Better Society Capital, including acting as a champion for part of our impact investing approach or being part of a working group to deliver a strategic priority.

• Contributing to organisation-wide initiatives that help us deliver our mission such as working groups to improve the way we work or how we engage with certain stakeholders.

What you will bring:

Qualifications & Experience

Essential:

• A passion and demonstrable commitment to improving lives in the UK

• Experience of undertaking and communicating detailed analysis of complex problems

• Experience developing solutions to complex problems

• Work experience that faces the financial, social or public sector

• Proven relationship building and influencing skills

Desirable:

• Work experience in social impact investing

• Proven project management skills

• Knowledge of housing or real estate, venture investment, social outcomes contracts or lending

Skills, Abilities and Attributes

• Structured thinker – able to deal with complexity and uncertainty

• Innovative, creative and strategic approach to problem solving

• Solves problems with multiple stakeholders in an open and empathetic way

• Collegial team player – flexible and willing to work with and contribute to a team

• Self-starter – able to work under own initiative and source new opportunities

• Relationship management – excellent interpersonal skills and able to build relationships at all levels

• A confident and effective communicator when writing and speaking

• Hunger for continued learning and development, including developing others

Embody Better Society Capital core values:

Ø  Purposeful –We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.

Ø  Pioneering Spirit - We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change

Ø  Openness - We listen, learn, experiment and collaborate.  And we are adaptive and flexible in responding to what we learn.

Ø  Rigorous - We take a rigorous approach in all we do.  We expect the highest standards and continually strive for excellence

Ø  Respectful - We are genuine in both our approach and aspiration.  We value each member of our team and our partners for what they bring.

Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

How to apply:

Closing Date:  11.59pm on Sunday 10th May 2026

Please apply via Applied which is designed to minimise unconscious bias in recruitment. We will review your CV and a short cover letter which should answer the following:

Think of one piece of professional work from the last 3 years that best demonstrates why you’d be a strong fit for this role at Better Society Capital. Please cover:

- Context: Where were you working and what was the goal?

- Your role: What were you personally responsible for?

- Two key decisions you made: What options did you consider, and why did you choose the path you did?

- Impact: What changed as a result? Please include any concrete outcomes (numbers, stakeholder feedback, decisions taken, etc.).

- Looking back: What, if anything, would you do differently now, and why?

Your CV will be anonymised and reviewed by the hiring panel to help minimise unconscious bias.

Interviews

Initial Screening calls: w/c 18 May 2026

Round 1 virtual interviews: w/c 01 June 2026

Round 2 in-person interviews: w/c 08 June 2026

As a Disability Confident employer, we guarantee an initial telephone interview for all candidates with disabilities who meet the minimum criteria for the job. We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you.

If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch.

You can find out more about our recruitment approach here

Other terms

Location: We are a UK-based business with an office in the Old Street area of London, accessible via a number of public transport links. Colleagues typically spend 40% - 60% of their working hours in the office, and the remainder from home. However, the exact requirements for this role can be discussed at interview. We hope that this working pattern encourages Better Society Capital employees to achieve a healthy balance between work and personal life, as we adapt to the needs of our diverse workforce.

Right to work: Unfortunately we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK at the time of application and for the duration of employment.

Equity, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+, racialised, disabled, or under-served communities).

We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Job Title: Lettings Officer (Internally this role is known as Coach (Landlord Liaison)

Location: Crisis Skylight Birmingham, 25 Heath Mill Lane, B9 4AE

Salary: £38,645 per annum

Contract: Fixed Term Contract till July 2027

About the role

As Landlord Liaison Coach, you will join our team in Birmingham at an exciting time, delivering an outstanding property procurement service across the private and social rented sector. Working alongside our team of lead worker coaches you will identify appropriate matches of tenants and homes. In addition, you will be managing your own caseload of homeless members and providing advice, guidance and advocacy. It’s a role requiring commercial acumen and creativity as you partner with both social and private landlords to source accommodation for our members. You will work collaboratively with partners and staff across the organisation to ensure tenants receive the support they need to sustain their homes and landlord relationships are nurtured. There is scope for development of the role and plenty of support. It’s a fantastic opportunity to make the role your own and shape it from the beginning.

About you

To be successful in this role you will need to demonstrate the following skills, experience and knowledge:

• Experience of sourcing, procuring, and allocating accommodation and making tenancies work for tenants and landlords
• Knowledge of the Birmingham (and surrounding areas) housing market and the barriers and opportunities faced by people who are homeless
• Experience of working with homeless people and supporting them achieve a positive housing outcome
• Understanding of housing law
• Developing, building, and maintaining relationships with key stakeholders
• Experience of working in a lettings and housing procurement environment
• Managing a caseload of homeless people and working towards case management standards
• Showing resilience when dealing with difficult situations
• A self-starter who can work on their own initiative

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Monday 4th May 2026 at 23:59

Interview date: Tuesday 12th May 2026, in-person at Crisis Skylight Birmingham, 25 Heath Mill Lane, B9 4AE

Interview process: Competency based interview

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Accounts Payable Specialist

We are looking for a committed individual who has experience processing accounts. Reporting to the Financial Controller, the Accounts Payable Specialist will ensure that all purchase invoices are authorised correctly and paid efficiently to the society and suppliers.

Each of our homes and schemes express God’s love through compassion and care that helps people live life to the full - fulfilled living. Our focus is providing a loving and caring environment for our “family members” (our residents) and maintaining the Christian ethos that is important to many of them. Everything we do in our Homes, Schemes, in the Head Office Team (Operations, Property, Human Resources, Finance, Marketing and IT services) and through our community activity, supports that.

Responsibilities:

• Ensure purchase ledger incoming mail and emails are dealt with on a daily basis;
• Responsible for authorising all purchase ledger invoices;
• Process on the accounting system for all transactions within agreed SLA’s;
• Support the month-end close process including and not limited to the accrual and prepayment process.
• Support and collaborate with the internal users of the purchase to pay (P2P) process to ensure queries are dealt with on a timely basis.
• Payment to suppliers on time;
• Reviewing transactions in the nominal ledger to ensure completeness and to answer queries.
• Processing of travel and expenses, including corporate credit cards.
• Responsible for the month-end close and nominal account reconciliations.
• In addition to the duties and responsibilities listed, you are required to perform other duties assigned by your manager from time to time that are within your capabilities.

About you:

• AAT Level 3 Qualified;
• You have excellent Microsoft Office Skills including Excel (VLookups & Pivot Tables);
• You are able to communicate effectively;
• You are committed to meeting deadlines and able to plan and prioritise work;
• You have strong time management skills;
• You are well organised;
• A positive attitude towards Pilgrims’ Friend Society and its wider aims and objectives and are able to fully agree with our Doctrinal Basis.

*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).) 

Hours:

Full-time contract, working 35 hours a week, Monday to Friday.

Benefits:

• Hybrid working (2 days in the office)
• Flexible working hours
• 5 Weeks' paid holiday per year, as well as bank and public holidays
• Training & development
• Ongoing support from management
• Perkbox – including an Employee assistance programme
• Care Friends referral 
• Medicash
• Long-standing service rewards
• Birthday rewards
• Life assurance scheme
• Pension scheme

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.

Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.

Housing Rights Worker 

Grade 3 - £36,624 per annum including £5,023 London Weighting allowance

Contract: Permanent

Full Time: 35 hours per week

London Hub based in Old Street

Closing date:  Wednesday 29th April 2026 at 11:30pm

About the role

As a Housing Rights Worker, you will deliver high quality housing advice and advocacy to individuals and families with the ultimate aim of helping them thrive in their communities. Your work will be in line with London Hub’s priorities of improving the practice of local authorities and Registered Social Landlords and focussing on households disproportionately affected by the housing emergency. Working alongside people who are experiencing homelessness and bad housing to identify issues facing local communities, you will deliver casework to families to resolve their housing situation as well as engaging with community groups, local organisations and individuals to understand and address the housing issues in London.

In your community work you will ensure that people with lived experience of homelessness have opportunities to share their stories, give their views and have their say in the design and delivery of Shelter services. Offering day to day support to volunteers, providing learning, shadowing and mentoring and being a consistent role model for our values are also key aspects of the role.

About you

You will have demonstrable experience of working with families and vulnerable people and/or people with multiple and complex needs, within a safeguarding framework. You have experience and knowledge of housing and homelessness advice and advocacy and are able to carry out casework related interviews, maintain detailed case records, advise and support your clients to make informed decisions. You are able to communicate clearly to a variety of audiences and collaborate with others to get the job done.

 About the team

Our London hub specialises in providing housing advice and emergency homelessness work, intensive support to families and individuals, people experiencing domestic abuse and people experiencing multiple disadvantage. We provide front line support to over 5,000 people a year and work to bring about systemic change with the ultimate aim of people being able to live securely in suitable, safe, affordable homes.

Based in Old Street, the Shelter London Hub services specialises in providing housing advice and emergency homelessness work, intensive support to families, people experiencing domestic abuse, and people experiencing multiple disadvantage, preventing homelessness and helping them to access safe and affordable homes. The team also support the community to address systemic issues that may prevent families or individuals from sustaining a home, providing targeted advice sessions in community settings, with the aim of building capacity within communities to campaign on housing issues.

Safeguarding Statement 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

 How to Apply
 
Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement. The supporting statement should include your responses to the points in the ‘About You’ section of the job description of no more than 1000 words in total. 

Please provide specific examples following the STAR format 

•       Knowledge and experience of housing and homelessness advice and advocacy and the ability to progress to specialist level knowledge

•       Ability to listen to, engage and work with individuals and communities

•       Experience of delivering and/or ability to deliver group workshops and presentations

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

37.5 hours per week / permanent / working onsite / Monday to Friday, 9am-5pm, with the requirement to work one late shift per weeks and be part of an out of hours 'on-call rota.' 

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

We have an exciting opportunity for a Supported Housing Manager to lead our OLYP team across Horsham and Crawley.

Our 16+ Older Looked After Young People (OLYP), Care Leavers and Unaccompanied Asylum-Seeking Children (UASC) services delivers specialist 24-hour supported accommodation where young people are supported to acquire the necessary skills in preparation for living independently, safely explore their increased freedom of choice and develop responsibilities associated with adulthood, whilst still having the appropriate level of support from an experienced team.

As a Supported Housing Manager, you will oversee the daily operations of the service, ensuring our accommodation is safe, welcoming and secure. You will work closely with the Deputy Supported Housing Manager, while supporting the wider team to deliver consistent, compassionate support.

We are searching for a motivational and resilient leader who thrives on developing others, championing best practice, and nurturing a collaborative and compassionate culture. You will bring a trauma-informed and psychologically informed approach to both your team and the young people we support, ensuring everyone feels understood, safe and empowered. If you are energised by leading teams, shaping services, and supporting staff to deliver exceptional, person-centred support—even in challenging moments - this could be the role for you.

In delivering the role, you will be responsible for:

-- Leadership and People Management: Lead and manage a team, recruiting and inducting new staff, and supporting their performance to ensure high standards of service at all times.

-- Service Provision: Responsible for the daily operations of the service so that it meets the requirements of the service specification, and:

- reflects Psychologically Informed Environments (PIEs), Trauma Informed approaches and restorative practices.

- identifies, maps and encourages the strengths and talents of each young person, enabling them to acquire the skills they need to lead independent and fulfilling lives.

-- Partnerships: Develop and maintain effective working relationships with partner organisations that add value to the core, commissioned service (or have the potential to) attending relevant multi-disciplinary meetings as needed.

-- General: Be a member of the out of hours ‘on call’ rota to provide out of hours management support to services in the wider locality.

About You – If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we’re looking for.

You will bring substantial experience in leading and developing teams within supported housing or similar services for young people and/or adults at risk. You will have a strong understanding of the Regulator of Social Housing (RSH) and Ofsted frameworks, coupled with a solid grounding in Trauma-Informed Care and Psychologically Informed Environments.

You will be a confident and effective communicator with strong facilitation and decision-making skills, able to lead your team through challenging situations with calmness and clarity. You will have proven experience in overseeing safeguarding procedures within residential services and will model professional standards, maintain clear boundaries while foster a culture of trust, safety and supportive relationships.

You will have proven experience in social services or a related support focused field and must have a strong understanding of Ofsted requirements and regulatory compliance standards. You will be Educated to A level/BTEC/NVQ Level 3 in relevant subjects, or equivalent through relevant CPD training/experience relating to housing, support work, and/or working with young people or adults at risk.

CLOSING DATE: Sunday 19 April 2026 at midnight. 

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.

Homeless Link is the national membership charity for frontline homelessness agencies and the wider housing with health, care and support sector in England. With more than 750 members, we work to improve services and campaign for policy change that will help end homelessness and ensure that everyone has a place to call home and the support they need to keep it.  

We provide specialist learning and development services to help staff working in homelessness to focus on their personal development or unlock change. This includes group training, qualifications and leadership programmes. Through this, we aim to create a high-performing homelessness workforce with the skills, knowledge and behaviours to provide professional, consistent support to people experiencing homelessness.

This is a new role introducing to Homeless Link an In-house Trainer who will train across a suite of core homelessness-focused training courses, develop new courses and ensure the quality of our product and service to help us support the development of the homelessness workforce.  The successful candidate will have a recognised Level 3 Teaching Qualification or 12 months teaching experience, an understanding of the needs of individuals experiencing homelessness and the organisations providing services to them, a minimum of 2 years work experience in a homelessness or housing related organisation and effective Project Management skills.  For full details of the role and how to apply visit our website.

We are actively seeking to increase diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability.

The Housing Needs Service is integral in effectively preventing homelessness and supporting service users into permanent and sustainable accommodation. The Housing Needs Service involves working collaboratively with other internal services, including the Resettlement Team, the Employment Service, the Housing Solutions Service and Passage House Assessment Centre, to assess the housing needs of service users and identify appropriate accommodation options.

This service is key part of the No Night Out service (NNO), an innovative model that provides rapid intervention and support for individuals at imminent risk of rough sleeping for the first time. Service users are provided with emergency accommodation, assessed by the Housing Needs Service and supported to view and sign up for Private Rented Sector properties within a target timeframe of 14 days. The Housing Needs Service works closely with the Resettlement Team to achieve successful outcomes within this prevention service.

The Housing Rights Worker will provide high-quality housing advice, advocacy and casework support to individuals and communities experiencing homelessness, housing insecurity or other housing-related problems. You will empower clients by delivering practical solutions and helping them understand and exercise their statutory rights, while contributing to the organisation’s objectives of preventing homelessness and improving access to safe, secure housing.

The Housing Rights Worker is required to:

• Prevent homelessness wherever possible by supporting clients to understand and exercise their legal and statutory housing rights.
• Provide specialist housing advice, advocacy and casework support to individuals experiencing homelessness, housing insecurity or housing-related difficulties.
• Working collaboratively with the Intervention Worker’s caseload of clients, ensuring high-quality client-centred support.
• Represent and advocate on behalf of clients in dealings with landlords, local authorities and other statutory or voluntary agencies.
• Sourcing suitable accommodation options, including shared and private rented accommodation, particularly for single people under 35 affected by Shared Accommodation Rate restrictions.
• Empower individuals and communities by increasing awareness of housing rights, entitlements and available support services.
• Contribute to the development and improvement of housing advice services.

Main Duties

Housing Advice & Casework

• Provide advice on homelessness legislation, housing law, tenancy rights, housing debt and welfare benefits impacting housing affordability.
• Support under 35s to access sustainable housing solutions, addressing affordability barriers and landlord engagement.
• Assisting Housing Need workers with preparing clients for viewings, tenancy sign-ups and moving into accommodation.
• Identify and advocate on the client’s behalf to address concerns relating to property condition, safety and housing standards.
• Represent and advocate on behalf of clients in dealings with landlords
• Negotiate with landlords, housing providers and local authorities to prevent eviction or resolve disputes.

Partnership & Multi- Agency Working

• Build relationships with private landlords and letting agents to increase access to suitable shared housing and private rented accommodation for people under 35.
• Work creatively to overcome barriers faced by young single people in accessing accommodation
• Work proactively with landlords and letting agents to ensure they understand and adhere to their legal responsibilities, including tenancy management, notice procedures, and statutory obligations.
• Encourage early resolution of disputes between landlords and tenants to prevent escalation and homelessness

Community Engagement & Outreach

• Work collaboratively with community groups and partner organisations.
• Build and maintain effective working relationships with local authorities, housing associations, supported accommodation providers, and voluntary sector partners.
• Participate in multi-agency meetings and case conferences.
• Empower individuals and communities by increasing awareness of housing rights, entitlements and available support services.
• Deliver workshops, information sessions and outreach activities to raise awareness of housing rights and housing options.​

Service Development

• Provide feedback on emerging housing trends affecting under 35s and other client groups.
• Assist with reporting and meeting service targets.
• Contribute to the development and improvement of housing advice services.
• Develop accessible information resources tailored to young people
• Promote good practice within the private rented sector and encourage responsible landlord engagement.

About This Job

This role provides maternity cover for the First Aid Manager within the Cadet Activity team and is responsible for overseeing the delivery and governance of first aid training across the Army Cadets. The post holder will ensure that first aid provision aligns with national governing body requirements, maintain qualification records on the Cadet MIS, and provide expert guidance to volunteers delivering training. The role also involves acting as an Internal Quality Assessor, supporting syllabus development, and promoting first aid provision both internally and externally. In addition, the position supports national training delivery, quality assurance, and the effective management of first aid activities, ensuring safe, consistent and high-quality training opportunities for cadets and volunteers across the UK.

Essential Skill

· Excellent written and verbal communication skills

· Strong organisational and planning skills

· Ability to build effective working relationships with internal and external stakeholders

· Budget management and financial monitoring skills

· Information gathering, analysis and problem-solving skills

· Ability to provide subject matter expertise and guidance on first aid training and governance

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and the head office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs Sunday 19th April 2026.

Interviews will be expected to be held shortly after.

While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check, Right to Work check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.

We're looking for Kind, proactive and resilient Specialist Support Workers to join our Mental Health service in Croydon.

£34,186.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
* Building supportive, trusting relationships with customers and creating a positive atmosphere
* Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
* Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
* Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
* Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
* Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
* Undertake support work in partnership with external stakeholders to compliment their interventions
* Developing productive relationships with partner organisations to improve service outcomes
* Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
* Involving customers in the design, development and delivery of the service
* Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues

About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviour

What you'll bring:
Essential:
* NVQ Level 2/3 or equivalent with some or equivalent sector work experience

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for the full Job Description

Are you looking for a new challenge and a genuinely rewarding role?

We are seeking a dedicated and empathetic Floating Support Worker to join our Stopover Supported Housing team in Brighton & Hove.

Stopover provides the only female-specific supported housing for young women in Brighton & Hove and West Sussex. The service offers a pathway from high to low levels of support, giving young women aged 16–25 a safe and stable environment in which to rebuild their lives and move toward independence.

You will work primarily within our low-level floating support project, supporting young women who have often experienced trauma, abuse, mental health challenges, and housing instability. Your role will be to build consistent, trusting professional relationships and support residents in developing confidence, life skills and resilience.

Why Join Impact Initiatives?

Support for You
We understand the emotional demands of this work, and we prioritise the wellbeing of our staff. All team members receive:

· Regular wellbeing and reflective pathway sessions with an external psychologist

· Supervision and restorative circles facilitated by external professionals

· A supportive, experienced team environment where your voice is heard

A Healthy Work-Life Balance
Our structured rota is designed to support wellbeing and predictability:

· Work 3 days on, get 1 day off

· Work 4 days on, get 2 days off

· Alternate weekends off guaranteed

· Paid sleep-in shifts included

Room to Grow
There are clear progression opportunities within the team. Many Support Workers go on to become Senior Support Workers and develop specialisms in housing, safeguarding, or youth leadership.

A Role with Real Impact
This is a varied and enriching position. No two days are the same, and the effect of your work is often visible in short timeframes. You’ll be part of a team that makes a tangible difference in the lives of young women, every single day.

We’re Looking for Someone Who Can:

• Build trauma-informed, empowering relationships with young women aged 16–25
• Support residents to access education, employment or training
• Assist with personal and emotional matters such as health, relationships, and wellbeing
• Co-facilitate life skills sessions and support group activities
• Work within safeguarding, risk management, and confidentiality frameworks
• Work flexible hours on a rota that includes evenings, weekends and sleep-ins

Who You Are:

• You have experience supporting young people or vulnerable individuals
• You understand trauma-informed care and are committed to inclusive, non-judgemental practice
• You’re emotionally resilient, calm under pressure, and a strong team player
• You’re confident using IT systems and can maintain accurate, professional case records
• You’re reliable, flexible, and passionate about improving young lives

To Apply:

Please visit our jobs page to apply on the Impact Initiatives website

Additional Information:

• This post is open to women only, in accordance with Schedule 9, Paragraph 1 of the Equality Act 2010, due to the nature of the work delivering trauma-informed support to young women. We welcome applications from all women, including trans women.
• Impact Initiatives is committed to creating a diverse and inclusive workplace. We welcome applications from people of all backgrounds, including those from underrepresented groups such as people with disabilities, LGBTQ+ people, and people from Black and minoritised communities.
• This post is exempt from the Rehabilitation of Offenders Act 1974 and subject to an Enhanced DBS check.
• We regret that we are unable to sponsor applicants who do not already have the right to work in the UK.
• All interviews will be held in person – we are unable to accommodate virtual interviews.

Closing date: Friday 1 May 2026
Interview dates: During week commencing Monday 11 May 2026

Location: Loughborough (with regular travel to Cambridge and other Baca service locations)

Contract Type: Permanent

Working Hours: 37.5 hours per week (including some evenings, weekends and participation in an on‑call rota)

Start date: May/June 2026

About Us:

Baca is dedicated to providing support and care to 16 to 18 year old unaccompanied asylum seeking children who are newly arrived in the country, helping them rebuild their strength, dignity, and hope for the future. We work closely with social workers and representatives from other agencies to benefit the young people in our care.

Role Overview:

We are seeking an experienced and values‑led Accommodation & Facilities Manager to take responsibility for the safe, compliant and welcoming management of all Baca accommodation, offices and service delivery spaces.

This is a critical role within our service model. You will ensure that young people are provided with homes they can truly call their own, while staff and volunteers have safe, functional, culturally respectful environments in which to work. You will also lead our premises team and work closely with contractors, landlords and partners to deliver high‑quality, compliant properties across our services.

Key Responsibilities

• Oversee the day-to-day management of all Baca accommodation, offices, and service delivery spaces applying practical and technical knowledge and experience to diagnose maintenance issues, oversee and complete repairs.
• Ensure properties are safe, welcoming, culturally appropriate, and fully compliant with health & safety and regulatory standards
• Lead maintenance planning to support short-, medium-, and long-term property sustainability
• Line manage and support three Maintenance Workers, working collaboratively with service teams and leaders
• Ensure compliance with all relevant legislation, inspections, and audits, maintaining accurate documentation
• Manage maintenance budgets, monitor spend, and ensure value for money
• Build and maintain strong relationships with landlords, contractors, and suppliers
• Create safe opportunities for young people to develop practical life and employability skills through involvement in maintenance activities

About You

You will be an organised, confident and values‑driven professional with experience in facilities, accommodation or property management. You will bring:

• Strong leadership and people‑management skills
• Sound knowledge of health & safety, compliance and regulatory requirements
• Excellent planning, organisation and problem‑solving abilities
• Confidence working with budgets and contractors
• Strong interpersonal and communication skills, including the ability to hold constructive and supportive conversations
• Cultural humility, curiosity and a commitment to reflective practice
• A flexible approach, including participation in an on‑call rota and out‑of‑hours working when required

Why Join Baca?

• Make a meaningful difference in the lives of vulnerable young people
• Work within a values‑led, mission‑driven organisation
• Be part of a collaborative and supportive management team
• Help shape safe, inspiring spaces that genuinely feel like home

How to Apply:

If you are passionate about making a difference in the lives of young asylum seekers and have the skills and attributes we are looking for, we would love to hear from you.

Please note: You must have the right to work in the UK for this role as Baca is not on the Home Office list.