Strategy jobs

Are you passionate about fundraising?

Whether it’s due to homelessness or poor mental health, the number of people experiencing a crisis is on the rise. Connection Support believes in a future where people are free from crisis. But for the times when crises do happen, we’ll be there to help every step of the way.

Does this sound like something you want to be a part of?

We are looking for a passionate and driven Fundraising Manager to help us take our fundraising to the next level.

The impact you will have

Working alongside the Head of Fundraising, you will inspire funders, donors and local companies to support our work. You will develop compelling applications to Trusts and Foundations and build strong relationships with grant managers.

Supporting the delivery of our annual calendar of public fundraising events, you will manage communications with public supporters and work closely with the Marketing and Communications team to develop innovative fundraising campaigns and social media content.

This is an exciting time to join Connection Support as we celebrate our 30th anniversary and turn our focus to preventing homelessness long before it happens, as well as continuing to provide support for those in crisis. You will be joining a supportive and friendly team and will work closely with colleagues from across the organisation to deliver fundraising activities and raise the profile of Connection Support.

Contract: Permanent. Hybrid/any of our offices in Oxfordshire, Buckinghamshire or Milton Keynes

Hours: Between 30 – 37.5 hours per week

Salary: £37,011 - £38,763 per annum, dependent on experience (pro rata for part- time)

Closing date: Tuesday 24th June at 10.00am

Interviews: Thursday 3rd July

About you

You have a strong track record of generating income from a range of funders, with a proven success of securing grants from Trusts and Foundations. You also have up-to-date knowledge of fundraising best practice and current fundraising trends.

It would be great if you have experience of planning and supporting fundraising events, and experience of developing corporate partnerships.

Your values align with ours, and you are as passionate as we are about solving homelessness and mental ill-health.

What we offer in return

Connection Support is committed to equality of opportunity, to being fair and inclusive and ensuring everyone is treated is valued, treated with respect and has a positive experience.

We welcome applications from all backgrounds and underrepresented candidates, including but not limited to Black, Asian, ethnic backgrounds, people with disabilities, neurodivergent people, LGBTQIA+, men, women, and people with lived experience.

We have been named as one of the top 10 charities to work for in the UK by Best Companies and offer fantastic benefits including 30 days annual leave (pro rata for part time), plus bank holidays, sick pay, and an enhanced benefits package which includes cover on health benefits, eco travel incentives, childcare discounts, retail discounts and much more. 

Should you need additional support with your application or require adjustments to any part of our recruitment process please don’t hesitate to ask. We are more than happy to help, drop us an email or call direct to discuss your requirements.

Connection Support is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Job Title: Digital Learning Manager

Reports to: Director of Education Training and Events

Line reports: None

Department: Education, Training and Events

Contract terms: Full-time, fixed-term 3 years

Salary: £44,727-£47,568

Location: London-based, with hybrid working

The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,000 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, support the personal and professional development of our members and influence change to make a difference to the lives of patients with eye conditions.

Main Purpose

The RCOphth provides education, support and professional development for ophthalmologists of all grades and across all of their roles. It also contributes to education in eye care and ophthalmology for undergraduate medical students and practitioners in other medical specialties and ophthalmic professions. The RCOphth aims for all its audiences to be able to access the ophthalmology education they need, when and where they want it, and in the form most appropriate for the learner and the learning material.

This role is an exciting new opportunity for you to play a leading part in the development and delivery of our digital learning provision.

You will work closely with colleagues and editors/co-editors to ensure that this membership benefit is valued by the membership and external audiences and their experience when using the platform is optimised.

Key Responsibilities

• Management of the INSPIRE digital learning platform (Brightspace)
• Work with Editors, Co-Editors, Instructors and Contributors on the production of high-quality digital learning materials in terms of content, level and educational rigour
• Increase learner engagement and satisfaction
• Develop mechanism to sell INSPIRE to non-members in the UK and the overseas market
• Contribute to the development and maintenance of the RCOphth Digital Learning strategy

INSPIRE Platform

• Provide a skilled helpdesk service to users. This can involve talking users through how to use the platform, and sometimes dealing with difficult technical enquiries that require explanations to non-technical users.
• Manage the progression of materials through the necessary stages of creation and development and ensuring that materials are uploaded onto INSPIRE in a timely manner.
• Develop the functionality of the platform and managing its interaction with other software such as the membership database and collection of payments

Editors/Co-Editors/Instructors/Contributors

• Provide support to Editors and Co-Editors in loading resources onto the INSPIRE platform and integrating them to create learning materials.  This will entail formatting and editing text, images and video for house style and grammar whilst maintaining medical/scientific accuracy.
• Checking consent and clearing copyright/licensing permissions for materials used in INSPIRE.
• Organising Editor and Co-Editor meetings and workshops.
• Create mechanisms to obtain user feedback on learning materials and evaluate the platform to direct change.

Communications/Liaison

• Liaise with internal colleagues in the Department, the Communications Team and external stakeholders in relation to the development and promotion of online resources.
• Liaising with College staff from other departments about current and future projects that require support from INSPIRE or will generate learning materials for the platform.
• Liaise with those organising and delivering courses and webinars to record presentations, select and upload materials, and create specific learning pathways for delegates.
• Work with the Education Co-ordinator to design and produce promotional materials for resources.
• Work with e-Learning for Health (e-LfH) on the materials that the College has on that platform and integrate materials onto INSPIRE. This includes attending the Content Provider Group meetings of which this College is a member as well as other meetings as appropriate.
• Create, recruit to and support a Digital Learning Editorial Board which will be responsible, with other stakeholders, for ensuring materials are up-to-date and quality assured for 100% accuracy.  Once in place, be the staff contact responsible for the effective running of the Board and relevant processes.
• Be a member of and contribute to the INSPIRE Group (operational group of largely staff) and Digital Learning Subcommittee (members and staff).
• Undertake any other duties related to the job purpose which may be necessary in the work of the team.

Note: This job description reflects the present requirements of the post. As duties and responsibilities change and develop, the job description will be reviewed and be subject to amendment in consultation with the job holder.

Inclusion and Diversity statement 

RCOphth is committed to encouraging inclusion, equality and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.  

Our values are: 

Inclusion

• actively welcoming a diversity of experiences and perspectives
• everyone being respected and encouraged to participate regardless of their background or role

Integrity

• being open and honest, demonstrating accountability in all its work
• evidenced-based and transparent decision-making, utilising a range of data, information, expertise and experience

Innovation

• creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
• actively welcoming fresh ideas and approaches
• fostering a climate of ambition and excellence drawing on expertise from across the College’s communities

Improvement

•  being a learning organisation, reflecting on both successes and mistakes
• continuous and sustainable development across all its activities

Person Specification

 Knowledge, Qualifications and Experience

• Significant experience working with digital learning, delivered via an online learning platform (such as Brightspace)
• Experience in proofreading and copyediting scientific and clinical documents to strict standards
• Experience of multitasking in a busy role with competing demands and deadlines
• Experience of working independently and autonomously to meet objectives
• Experience of dealing with enquiries from users, including those with limited technical knowledge

Skills and Abilities

• Excellent communication skills both written and verbal
• Ability to work and communicate effectively with a wide range of stakeholders
• Work with a strong focus on quality of service
• Exercises tact and diplomacy
• Demonstrates a flexible and adaptable approach to work
• Close attention to detail

Personal Qualities (Attributes)

• Commitment to equity, diversity and inclusion with an understanding of how this applies to own area of work
• Committed to own continuing professionaldevelopment
• Solution orientated with a drive to find opportunities for improvement and innovation

Staff benefits

We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:

Work life balance and family friendly benefits:

• Hybrid working (2 days in the office, 3 from home)
• 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Christmas and New Year)
• One day of paid leave to move house
• Enhanced parental leave

Planning for your future:

• Employer pension contributions are double the employees, up to a maximum employer contribution of 12%.
• Life assurance of 4x of base salary

Career development:

• All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
• Study loans

Travel:

• Season ticket loan
• Cycle to work scheme

Wellbeing:

• Summer Fridays (staff can finish 90 minutes early from mid-July to the end of August)
• Enhanced Employee Assistance Programme (with access to free counselling sessions)
• Health Cash Plan

How to apply

Please submit your CV and a covering letter (maximum 2-pages). The cover letter must explain what makes you suitable for the role. Please use the Job Description for reference.

Interviews will be held at our office in Euston on 17 June. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.

Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.

The closing date for applications is 9 June.

Job Title: Team Lead - Member and Supporter Experience

Team: Member and Supporter Experience

Location: Hybrid (split between home-working and London)

Interview Dates: W/c 16 June

*This role sits within a pay grade with a pay range of £32,395 to £48,593. The salary on appointment will be set at the lower end of the pay range, to a maximum of £35,635 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.

We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Context and purpose of role

At the heart of the Ramblers lies our community of over 100,000 members and supporters, enabling us to fulfil our charitable mission across the length and breadth of Great Britain.

This role is pivotal in ensuring the delivery of excellent supporter service, coaching and empowering the Member and Supporter Experience Officers to meet the needs of our supporters. You will play a key role in fostering a positive experience for supporters, managing relationships with third-party suppliers, and driving continuous improvements across processes and systems. As a key point of contact for internal teams, you will traffic-control workloads, ensure smooth project delivery, and act as a champion for supporters across the organisation.

We are looking for someone with experience in working in high in-bound volume (calls/emails) supporter or customer service environments. The candidate must have experience in handling multiple enquiries across different channels and ideally in coaching, mentoring or supervising others.

Key Responsibilities:

Team Leadership and Coaching

• Manage the Member and Supporter Experience Officers, providing the skills and knowledge to deliver excellent supporter service through tailored training and coaching.
• Lead regular check-ins and team huddles to review progress, share updates, and address any challenges or blockers.
• Support the monitoring of quality and productivity using satisfaction ratings, and performance measures. Take remedying actions, such as further training or support.
• Co-ordinate key business project delivery within the team, liaising with other teams, coaching the team, and supporting delivery.

Supplier and Project Management

• Manage relationships with key suppliers, including our payment processor, and fulfilment centre. Be responsible for briefing them on new projects and setting up procedures.

• Monitor supplier SLAs and performance measures, ensuring consistently high standards. Manage projects with third-party suppliers to time and budget.

• Proactively identify new solutions or efficiencies to improve working practices.

Operational Oversight

• Act as the first point of contact for incoming requests from other teams and campaign briefings, managing the team’s workload and rota.
• Oversee the scheduling and management of team rotas, ensuring adequate coverage for incoming enquiries, including peak periods and project delivery deadlines.
• Lead the induction and onboarding of new team members, ensuring they are equipped with the knowledge and tools to excel in their roles.
• Provide KPIs on request from the Head of Member and Supporter Experience. Deliver KPI, SLA and insight reporting that drives better decision-making.

High standard supporter care

• Support the team daily in answering incoming enquiries as part of the role.
• Develop and maintain a framework for monitoring the quality of supporter interactions across all touch points and teams through call monitoring, complaints and compliments reporting, surveys, mystery shopping, satisfaction feedback and other performance measures. Where needed, work with relevant managers in other teams to develop solutions.
• Regularly review the quality of interactions handled by team members (e.g., through spot-checking emails, calls, and case resolutions), offering constructive feedback and suggestions for improvement.

Cross-Team Collaboration and Advocacy

• Work closely with teams across the organisation to build and maintain knowledge bases that can be used by all teams to respond to queries and concerns, and to support teams in ensuring compliance with legal and regulatory requirements. 
• Act as an ambassador for members and supporters across the organisation, sharing insights with colleagues.
• Maintain strong relationships across the Ramblers, including Ramblers Cymru and Scotland, ensuring the team delivers a high standard of service aligned with organisational priorities.
• Attend project planning meetings to ensure high-quality supporter care and brief the team on new projects.
• Play an active role in key business projects championing the supporter voice.

Continuous Improvement

• Demonstrate a proactive approach to improving processes, reducing response times and enhancing supporter satisfaction.
• Recommend process improvements for key systems, such as the inbound enquiry system and CRM, in consultation with stakeholders.

Volunteer and Digital Engagement

• Manage office volunteers, ensuring they feel valued and supported to carry out their tasks effectively.
• Input into the development of new digital products (e.g., website and mobile) to enhance membership value and support volunteer-led recruitment and retention efforts.

Other

• Undertake such other duties as may be reasonably required of the post.

The Person

Knowledge, Skills and Experience

Essential:

• Experience in working in a high in-bound volume (emails/call) customer or supporter experience environment
• Strong interpersonal and supervisory skills, with the ability to provide clear guidance, constructive feedback, and coaching to team members.
• A high standard of organisational skills with the ability to effectively prioritise and manage own workload.
• Excellent interpersonal and communication skills, including the ability to write to a high standard.
• Strong numerical skills and the ability to use and interpret data.
• Ability to adapt style, tone and content to a relevant audience.
• Experience delivering excellent supporter or customer care
• A team player, able to develop collaborative, strong and effective working relationships.
• Innovative and solutions-focussed with the ability to build knowledge and learn new skills.
• Experience in working with CRMs (e.g. Salesforce), customer care ticket systems (e.g. Zendesk or Service-cloud) and telephone management systems (e.g. CloudCall).

Desirable:

• Interest in walking and/or being an advocate for the outdoors and natural environment.
• Experience in managing knowledge, learning and/or training in a supporter or customer facing environment
• Experience working within or alongside fundraising or membership teams.
• Experience in providing insight and reporting in a supporter or customer facing environment.
• Experience in working with volunteers, with an understanding of volunteer motivations and needs
• Knowledge of relevant regulatory and legal requirements that impact charities.
• Experience working with third party suppliers.

Personal Attributes

• A team player, develop collaborative, strong and effective working relationships.
• Empathetic and patient, with a genuine desire to help members and supporters.
• Positive and professional attitude.
• Proactive and self-motivated with the ability to work independently.
• Adaptable and flexible in a fast-paced environment.
• Strong sense of responsibility and accountability.
• Committed to the principles of inclusion and enabling everyone to feel welcome in the outdoors. 

 Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.

• Hours: full time 37.5 hours per week
• Permanent Position
• Hybrid working predominantly in the Surrey area

About us

The South East Rivers Trust (SERT), is the river restoration charity for the South East of England. Our vision is that rivers across the South East are clean, healthy and rich in biodiversity. Our mission is to restore and protect rivers and their catchments against multiple threats and a dramatically changing climate. We do this by:

• delivering evidence-based and nature-based solutions on land and in rivers;
• inspiring and empowering more people to protect rivers for the future.

Working at SERT is rewarding, fulfilling and busy. We work collaboratively and with passion, and this is reflected in our core values of: delivering high quality work, using expertise and scientific understanding, building good and effective relationships, and bringing positive energy to all we do. With rivers and catchments needing serious action to survive, our aims are growth and impact – so you’ll be comfortable with challenges and excited by change. If this sounds like an environment that you would thrive in, we would love to hear from you.

The role

This is a fantastic opportunity to utilise your educational skills, in a natural environment, whilst engaging young people,  as well as our local communities.  You will have a background and passion for teaching and engaging a range of audiences, to learn about the importance of our rivers, together with the ecosystems that survive and thrive around them.  You will have a hands on approach, with the ability to design, develop and deliver a range of educational activities to suit your varying audiences.  You will enjoy having time working independently to create your teaching sessions, either in an office environment or at home, as well as being outside, delivering your teaching or activities.

Whilst you will predominately cover the Surrey catchment area, you will be happy and flexible to work anywhere within the south east, together with some degree of flexibility with the hours that you work, so that events can be held on occasional evenings and weekends.  Your time will be spent at home developing your sessions, delivering a range of activities such as guided walks or talks, as well as hands on activities in and around a river, or educational events.

The South East Rivers Trust has an exciting opportunity for an enthusiastic individual who loves our natural environment, and wants to engage and teach local communities.  As our Education and Engagement Officer, you will inspire children and their families through a range of fun, hands-on activities that connect them to our amazing rivers and their wildlife.

Please see the full Education and Engagement Officer job description for more information.

How to apply:

Please send the following documents to us (details are on our website):

• Your CV
• a completed SERT Application form
• Equality and Diversity Monitoring Form (optional)

The deadline for application is 11:59pm on 8th June 2025.  We reserve the right to close the recruitment early.

Programme Director

Location: Kirklees
Salary: £44,000 pro-rata
Hours: 30-37 hours per week (flexible working available)
Job Type: Full time
Contract Type: Permanent

Are you an experienced leader with a passion for community impact and the voluntary sector?

TSL Kirklees is currently recruiting for a new role of Programme Director to lead and coordinate our portfolio of community infrastructure projects. 

This senior leadership role is pivotal in helping us achieve our mission to tackle inequality across Kirklees by strengthening the voice and influence of the local VCSE sector. 

You’ll work closely with our CEO, Trustee Board, partners, and funders to:

• Oversee project delivery and evaluation
• Build strong cross-sector partnerships
• Align operations with strategic goals
• Lead and support a team of project managers

What are we looking for?

We're looking for someone with a collaborative leadership style, able to provide energy, focus and creativity as well as excellent project and people management skills, and a strong understanding of the VCSE landscape.

REF-221497

Are you a passionate, driven professional who wants your work to have real meaning? Do you believe everyone deserves a safe place to call home and the support to rebuild their life?

As a charity supporting adults who are homeless or at risk of homelessness, we provide essential services that empower people to rebuild their lives with dignity and independence.

We’re now looking for a dedicated and proactive Fundraiser to help grow our income and sustain the life-changing work we do every day.

This is a brand-new and exciting opportunity to join our team at a pivotal time in our journey. Working closely with the Chief Executive, you’ll play a central role in shaping and delivering a diverse range of income-generating activities that drive forward our strategic fundraising plan. Your work will directly support the growth of our services, enable us to reach more people, and help create lasting, positive change in the community.

Key responsibilities include:

• Researching and securing funding from trusts, foundations, individuals, and corporate partners

• Writing compelling grant applications and donor proposals

• Building and maintaining meaningful relationships with donors and supporters

• Developing engaging fundraising campaigns and communications

• Ensuring accurate reporting and compliance across all fundraising activities

We’re seeking someone who is:

• Experienced in fundraising with a track record of securing income

• An excellent communicator - both written and verbal

• Organised, self-motivated, and creative in their approach

• Passionate about making a difference in people’s lives

Why work with us?

At Shiloh, you’ll be part of a compassionate, values-driven team that genuinely cares. We offer:

• A welcoming and supportive workplace

• Flexibility to help you achieve a healthy work-life balance

• The opportunity to contribute to a cause that matters

• Ongoing training and development

We welcome applicants from all backgrounds. While our charity is founded on Christian values, we support and employ people of all faiths and none, united by a shared commitment to compassion and community.

The application deadline is 12 noon on Wednesday, 11th June 2025.

Project Officer 

England South

£28,831 per annum (pro rata for part time hours)

 Ref: 03REC 

Full Time 37.5 hours per week – happy to talk flexible working

Contract: Fixed term until the end of December 2025, with potential extensions to 2029, subject to funding

Base: Council Office in Bournemouth with flexibility to work from home

About the role

As the Project Officer for Bournemouth, Christchurch and Poole (BCP), you will work closely with two existing Project Officers to engage with selected schools. You will support these schools across the area to inspire, encourage and enable more pupils and their families to walk, wheel, cycle and scoot to school.

You will engage and work with selected schools and their wider communities across BCP, developing and delivering fun, engaging and innovative activities and events. These will be inclusive and promote and enable all forms of active travel (walking, cycling, scooting and wheeling) to school. This will be achieved through planning and delivering practical skills (like cycle and scooter skills sessions, bike maintenance and led walks and rides), information events (such as assemblies, drop in sessions, pop up stands), competitions, incentive programmes and classroom sessions. You will also support the successful delivery of BCP Council’s School Streets programme, both for new and existing schemes.

You will work closely with relevant teams at BCP Council and other key stakeholders to achieve the biggest impact through collaborative working.

You will report directly to the local Project Manager, work with the other project officers and local volunteers on the project, and other officers locally, as well as engaging with project officers across the South region and the UK.

Due to the nature of the role, a full DBS is required to be completed by the successful person. Candidates should be based within the geographical area with regular travel expected.

About you

You should have experience of working with young people from a wide variety of backgrounds and be able to adapt your approach to meet varying needs. You must demonstrate evidence of planning and delivering engaging and interactive group workshops and activity sessions, as well as experience of events planning.

You will have experience of delivering successful behaviour change projects, ideally with a physical activity focus, and have an understanding of community based or environmental projects.

You will be a skilled communicator, with the ability to connect with different audiences ranging from children, parents, school staff and the wider community.

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups. 

What we offer

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment. 

Wellbeing

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Additional information

• Closing date for the receipt of completed applications is 23:59, 08 June 2025.
• Interviews will take place via MS Teams on the 17th or 18th June 2025

To apply, please complete our online application form.

About Sustrans

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle. 

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet. 

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported. 

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.

We are seeking a Dementia Carers Support Officer who can make a positive difference to the lives of unpaid carers in the diverse communities of Redbridge. We are a Queen's Award winning charity with over 30 years experience of supporting unpaid carers in Redbridge. The post holder will focus on supporting carers of someone with dementia, by providing them with advice, information, referrals and access to peer social and learning activities.  The role requires an understanding of health and social care services, particularly in relation to support for unpaid carers and someone who can show compassion and understanding to carers in crises or facing complex challenges.  A key outcome is ensuring carers can live a healthy and fulfilling life alongside caring and not be at risk of acute isolation.

This is a varied role, suited to someone with the experience and confidence to lead peer groups, activities, outreach and work with professionals at all levels.  There is plenty of scope within the role to develop new services in response to carer needs.  The post holder will work within a team of Community Support Officers. This is a job-share post with an existing part-time Dementia Support Officer.  The role is based mainly in Ilford and throughout Redbridge, with some home working.

The Head of Operations will be part of the senior leadership team and support the CEO in the leadership, management and day-to-day operations of Sound Minds. They will deputise as required and make a significant contribution to strategic planning for the organisation, with a strong focus on operational activity. They will lead on all operational, health and safety, premises, IT, systems, human resources, governance, reporting and fundraising activity, whilst maintaining key relationships with external stakeholders.

Sound Minds is a creative place and the Head of Operations will need a passion for administration and organisation.

ummary

The Net Zero Carbon Programme team is seeking a Programme Administrator who would play a vital role in providing administrative support, particularly the Energy Action Plans project.

The Energy Action Plans project provides fully subsidised energy audits to over 1000 of the highest emitting churches and church halls, plus a follow-up grant of £3k to enable the parish to implement some of the Quick Win measures identified in the audit.

This role involves supporting the team in executing a diverse and ambitious range of projects and collaborating closely with dioceses and parishes.

The post holder will hold key relationships with project leads and management teams within the Net Zero Carbon team. They will provide excellent communication and organisational skills across these teams as well as across our wider network of internal and external stakeholders.

The role will report directly to the Net Zero Carbon Programme Officer. The post holder will maintain strong lines of communication with the wider NZC Programme team to develop, support, and maintain robust administrative and operations processes across all Net Zero Carbon Programme projects.

• Administrative Support to Programme/Project Teams by providing support in arranging meetings using MS Teams and Zoom as required, coordinating meeting schedules and organising room bookings.
• Data and Record Keeping - Review filing systems, where appropriate making recommendations to Programme Officer/Project Managers for improvements to how records are organised. This includes being GDPR complaint.
• Correspondence and Communications - Draft and/or proofread correspondence materials prior to sending.
• Energy Audit Project - Act as the first point of contact for enquiries relating to Energy Action Plans project (scheduling audits and grant administration), dealing directly with them where appropriate or directing them to appropriate members of staff.

• This is a 12-month fixed-term home-based role with the expectation to work from the primary office location - Church House 1-2 days a month for face-to-face meetings when required.

To be successful in this role, you will need to be/have:

• Substantial hands-on administrative experience involving multiple stakeholders.
• Experience in developing, implementing and maintaining effective administrative systems and processes.
• Experience in administrative support within a programme context.
• Strong Microsoft Excel skills and ability to use a range of tools for sharing key findings from data.
• Professional, cooperative and diplomatic manner, with the ability to work well both on own initiative and as part of a team.
• Extremely well organised with the ability to prioritise varied workloads, remain calm under pressure, and meet tight deadlines.
• Ability to develop good working relationships with staff at all levels and with diocesan officers.
• Relevant or transferable experience in project or grant administration.
• An understanding of the Christian faith and the structures and workings of the Church of England (Desirable).

Closing date for applications: 08th June 2025

Interviews: 16th June 2025

• A salary of £34,801 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

About Climate Cymru (as hosted by the WCIA)

Climate Cymru is a movement of thousands of individuals and a network of over 380 organisations from all sectors in Wales, brought together by shared values and a recognition that the climate and nature emergencies require urgent, fair action. We believe that action should be guided by science and the voices of people across Wales.

Climate Cymru is hosted by the Welsh Centre for International Affairs (WCIA). WCIA is a charity that inspires people in Wales to learn about and take action on global issues. WCIA’s vision is that everyone in Wales contributes to creating a fairer and more peaceful world.

Climate Cymru is impact-focused and a powerful vehicle for change in Welsh society. We do this by:

• Putting pressure on those with power to take concrete action
• Engaging productively with the Welsh Government
• Making sure voices from across Wales are heard and represented
• Inspiring and connecting our network
• Amplifying and accelerating our partners' work
• Sharing important information and opportunities with our network and the wider public
• Learning from society in Wales, and beyond
• Building broad public support for action
• Representing Welsh voices and organisations nationally and internationally 

Summary of the Role

Wales receives less than half the UK’s per-person civil society funding, a situation worsened by COVID-19, EU funding loss, public cuts, and the cost-of-living crisis. This is having a crippling impact on community groups and charities' ability to do their critical work. Climate Cymru is action-focused, has a large reach across Welsh society and is on a mission to do something about this issue. This role leads this potentially transformative work.

The post-holder will engage directly with trusts, foundations, philanthropic funders and collaborative networks to unlock more funding for groups in Wales. They will also lead the development of innovative, practical solutions to improve how funding is distributed, particularly to grassroots, under-resourced and historically excluded communities. This includes rolling out pioneering models of shared capacity, developing a Wales-specific environmental funding database, and providing strategic guidance to groups seeking funding.

The Head of Funding Innovation will work to influence funders, reshape funding infrastructure, and build the capacity of the Climate Cymru movement to access the resources it needs. Working closely with the Head of Renewable Energy and the wider Climate Cymru team, this role will be central to ensuring that funding systems in Wales are fairer, more inclusive, and better able to meet the scale of the climate and nature crisis.

Additionally, the role involves communicating the compelling cases for investment in Wales, and working with Climate Cymru’s communication team to gather and share powerful stories to help shift narratives around Wales as a place for ambitious, high-impact funding.

Specific responsibilities for the role

Funding strategy & funder engagement

• Develop and implement a strategy to increase the volume and accessibility of trust, foundation and philanthropic funding for climate, nature and social justice work in Wales.
• Build and maintain strong relationships with UK-wide and Wales-based funders, including trusts, foundations, philanthropic networks and collaborative funding bodies.
• Actively engage with the Environmental Funders Network and other relevant groups to amplify Welsh perspectives and influence funder priorities.
• Represent Climate Cymru and Wales in national funder conversations, advocating for funding approaches that meet the needs of community groups and organisations across Wales.

Capacity building, effective & fairer distribution

• Refine and facilitate the roll-out of innovative distributive models piloted by Climate Cymru, which offer access to skills and supportive capacity for grassroots groups, helping to reduce duplicated effort and increase sector-wide efficiency.
• Familiarise with available funding support, tools, templates, training providers and best-practice resources and signpost groups to the support they need.
• Coordinate and deliver personalised funding consultations, offering strategic advice to community groups and organisations in the Climate Cymru movement.
• Produce and maintain a Wales-relevant environmental funding database and ensure it is accessible, intuitively easy to use, regularly updated, and widely used across the sector.

Strengthening Wales’ funding infrastructure

• Identify systemic barriers to equitable funding in Wales, and co-develop practical, creative solutions with funders, civil society partners, and policy experts.
• Support trusts and foundations to design more accessible, inclusive grant programmes—especially those aimed at grassroots and marginalised groups.
• Convene collaborative learning spaces to share insights, pilot new models, and promote a culture of innovation within the Welsh funding ecosystem.

Strategic funding events & communications

• Work closely with the Climate Cymru communications team to produce inspiring written and visual content that supports a compelling case for funders to support Welsh grassroots action and organisations.

Additional Responsibilities

• Track and evaluate the project’s impact on funder engagement and access to funding in Wales, providing regular insights and recommendations to improve effectiveness.
• Undertake other duties as the line manager requires, to support the overall success of Climate Cymru’s initiatives. 

Person Specification

Applicants must demonstrate the following attributes by linking them with relevant experiences and achievements in the job application statement.

Essential requirements

1. Demonstrated understanding of, and commitment to, Climate Cymru’s mission and WCIA’s vision for a fairer, more peaceful world.
2. Excellent written and verbal communication skills, with the ability to craft complex ideas into clear, compelling narratives for different audiences.
3. An understanding of the funding landscape, including the current challenges and opportunities for civil society, environmental and grassroots groups.
4. Strong organisational and project management skills, including the ability to manage databases, track engagement, and deliver high-quality work to deadlines.
5. Ability to work collaboratively with a wide range of stakeholders, including funders, charities, and community groups.
6. Excellent networking and relationship-building capabilities.
7. A strong appetite for change and a proven ability to inspire change and drive strategic outcomes.

Desirable attributes

1. Established professional relationships with relevant funders, philanthropic networks, or membership bodies within and outside of Wales.
2. Understanding of the funding landscape in Wales, including established structural funding inequalities.
3. Proven varied experience of securing funding from trusts, foundations and/or philanthropy.
4. Varied professional experience working within trusts, foundations and philanthropy.
5. Experience in environmental, climate and social justice work.
6. Fluency in Welsh, with the ability to write and deliver communications in Welsh and bilingually.
7. A strong commitment to diversity, equity, and inclusion, with experience supporting people from diverse backgrounds to access funding.
8. Familiarity with database creation or management, especially for monitoring funding trends and improving resource access.
9. Experience designing or delivering support services or resources (e.g. funding consultations, toolkits, or databases) to build capacity across a network and sector. 

Ynghylch Climate Cymru (wedi'i letyga gan WCIA)

Mae Climate Cymru yn fudiad o filoedd o unigolion, ac yn rhwydwaith o gannoedd o sefydliadau o bob sector yng Nghymru, sydd wedi cael eu dwyn ynghyd trwy gyfrwng gwerthoedd a rennir, a chydnabyddiaeth bod yr argyfwng hinsawdd a natur yn gofyn am weithredu brys a theg. Rydym yn credu y dylai gweithredu gael ei lywio gan wyddoniaeth a lleisiau pobl ar draws Cymru.

Mae Climate Cymru yn cael ei letya gan Ganolfan Materion Rhyngwladol Cymru (WCIA). Elusen ydy WCIA, sy'n ysbrydoli pobl yng Nghymru i ddysgu am faterion byd-eang, a gweithredu arnynt. Gweledigaeth WCIA yw bod pawb yng Nghymru yn cyfrannu at greu byd tecach a mwy heddychlon.

Mae Climate Cymru yn canolbwyntio ar effaith, yn ddeinamig, ac yn gyfrwng pwerus dros newid yng nghymdeithas Cymru. Rydym yn gwneud hyn drwy’r ffyrdd canlynol:

• Rhoi pwysau ar y rheini sydd â phŵer i weithredu’n gadarn.
• Ymgysylltu'n gynhyrchiol â Llywodraeth Cymru
• Gwneud yn siŵr bod lleisiau o ar draws Cymru yn cael eu clywed a’u cynrychioli
• Ysbrydoli a chysylltu ein rhwydwaith
• Ehangu a chyflymu gwaith ein partneriaid
• Rhannu gwybodaeth bwysig a chyfleoedd gyda’n rhwydwaith a’r cyhoedd ehangach
• Dysgu gan Gymdeithas yng Nghymru, a thu hwnt
• Datblygu cefnogaeth gyhoeddus eang ar gyfer gweithredu
• Cynrychioli lleisiau a sefydliadau Cymru yn genedlaethol ac yn rhyngwladol

Crynodeb o’r Rôl

Mae Cymru yn derbyn llai na hanner cyllid cymdeithas sifil fesul person y DU, sefyllfa a waethygwyd gan COVID-19, colli cyllid yr UE, toriadau cyhoeddus, a'r argyfwng costau byw. Mae hyn yn cael effaith ddifrifol ar allu grwpiau cymunedol ac elusennau i wneud eu gwaith beirniadol. Mae Climate Cymru yn canolbwyntio ar weithredu, mae ganddo gyrhaeddiad mawr ar draws cymdeithas Cymru ac mae ar genhadaeth i wneud rhywbeth am y mater hwn. Mae'r rôl hon yn arwain y gwaith trawsnewidiol hwn.

Bydd deiliad y swydd yn ymgysylltu'n uniongyrchol ag ymddiriedolaethau, sefydliadau, cyllidwyr dyngarol a rhwydweithiau cydweithredol i ddatgloi mwy o gyllid i grwpiau yng Nghymru. Byddant hefyd yn arwain y gwaith o ddatblygu atebion arloesol, ymarferol i wella sut mae cyllid yn cael ei ddosbarthu, yn enwedig i gymunedau ar lawr gwlad, heb adnoddau ac sydd wedi'u heithrio'n hanesyddol. Mae hyn yn cynnwys cyflwyno modelau arloesol o gapasiti a rennir, datblygu cronfa ddata cyllid amgylcheddol penodol i Gymru, a darparu arweiniad strategol i grwpiau sy'n ceisio cyllid.

Bydd y Pennaeth Arloesi Cyllid yn gweithio i ddylanwadu ar gyllidwyr, ail-lunio seilwaith cyllido, ac adeiladu gallu mudiad Climate Cymru i gael gafael ar yr adnoddau sydd eu hangen arno. Gan weithio'n agos gyda'r Pennaeth Ynni Adnewyddadwy a thîm ehangach Climate Cymru, bydd y rôl hon yn ganolog i sicrhau bod systemau cyllido yng Nghymru yn decach, yn fwy cynhwysol, ac yn gallu cwrdd yn well â graddfa'r argyfwng hinsawdd a natur.

Yn ogystal, mae'r rôl yn cynnwys cyfathrebu'r achosion cymhellol ar gyfer buddsoddi yng Nghymru, a gweithio gyda thîm cyfathrebu Climate Cymru i gasglu a rhannu straeon pwerus i helpu i newid naratifau ledled Cymru fel lle ar gyfer cyllid uchelgeisiol, effaith uchel.

Cyfrifoldebau penodol ar gyfer y rôl hon

Strategaeth cyllido ac ymgysylltu â chyllidwyr

• Datblygu a gweithredu strategaeth i gynyddu cyfaint a hygyrchedd cyllid ymddiriedolaeth, sefydliad a dyngarol ar gyfer gwaith hinsawdd, natur a chyfiawnder cymdeithasol yng Nghymru.
• Adeiladu a chynnal perthnasoedd cryf gyda chyllidwyr ledled y DU a Chymru, gan gynnwys ymddiriedolaethau, sefydliadau, rhwydweithiau dyngarol a chyrff cyllido cydweithredol.
• Ymgysylltu'n weithredol â'r Rhwydwaith Cyllidwyr Amgylcheddol a grwpiau perthnasol eraill i ymhelaethu ar safbwyntiau Cymru a dylanwadu ar flaenoriaethau cyllidwyr.
• Cynrychioli Climate Cymru a Chymru mewn sgyrsiau cyllidwyr cenedlaethol, gan eirioli dros ddulliau cyllido sy'n diwallu anghenion grwpiau a sefydliadau cymunedol ledled Cymru.

Adeiladu gallu, dosbarthiad effeithiol a thecach

• Mireinio a hwyluso cyflwyno modelau dosbarthu arloesol a dreialwyd gan Climate Cymru, sy'n cynnig mynediad at sgiliau a gallu cefnogol i grwpiau ar lawr gwlad, gan helpu i leihau ymdrech ddyblyg a chynyddu effeithlonrwydd ar draws y sector.
• Ymgyfarwyddo â'r cymorth cyllidol sydd ar gael, offer, templedi, darparwyr hyfforddiant ac adnoddau arfer-gorau a cyfeirio grwipiau at y cymorth sydd ei angen arnynt.
• Cydlynu a chyflwyno ymgynghoriadau cyllido wedi'u personoli, gan gynnig cyngor strategol i grwpiau a sefydliadau cymunedol ym mudiad Climate Cymru.
• Cynhyrchu a chynnal cronfa ddata cyllid amgylcheddol sy'n berthnasol i Gymru a sicrhau ei bod yn hygyrch, yn reddfol hawdd i'w defnyddio, yn cael ei diweddaru'n rheolaidd, ac yn cael ei defnyddio'n helaeth ar draws y sector.

Cryfhau seilwaith cyllid Cymru

• Nodi rhwystrau systemig i gyllid teg yng Nghymru, a chyd-ddatblygu atebion ymarferol, creadigol gyda chyllidwyr, partneriaid cymdeithas sifil, ac arbenigwyr polisi.
• Cefnogi ymddiriedolaethau a sefydliadau i ddylunio rhaglenni grant mwy hygyrch, cynhwysol - yn enwedig y rhai sydd wedi'u hanelu at grwpiau llawr gwlad ac ymylol.
• Cynnull mannau dysgu cydweithredol i rannu mewnwelediadau, treialu modelau newydd, a hyrwyddo diwylliant o arloesi o fewn ecosystem cyllido Cymru.

Cyllido digwyddiadau a chyfathrebu strategol

• Gweithio'n agos gyda thîm cyfathrebu Climate Cymru i gynhyrchu cynnwys ysgrifenedig a gweledol ysbrydoledig sy'n cefnogi achos cymhellol i gyllidwyr gefnogi gweithredu a sefydliadau ar lawr gwlad Cymru.

Cyfrifoldebau Ychwanegol

• Olrhain a gwerthuso effaith y prosiect ar ymgysylltu â chyllidwyr a mynediad at gyllid yng Nghymru, gan ddarparu mewnwelediadau ac argymhellion rheolaidd i wella effeithiolrwydd.
• Ymgymryd â dyletswyddau eraill fel sy'n ofynnol gan y rheolwr llinell, i gefnogi llwyddiant cyffredinol mentrau Climate Cymru. 

Manyleb Person

Rhaid i ymgeiswyr ddangos y priodoleddau canlynol trwy eu cysylltu â phrofiadau a chyflawniadau perthnasol yn natganiad y cais am swydd.

Gofynion hanfodol

1. Dangos dealltwriaeth o genhadaeth Climate Cymru a gweledigaeth WCIA ar gyfer byd mwy teg, heddychlon, ac ymrwymo i hyn.
2. Sgiliau cyfathrebu ysgrifenedig a llafar rhagorol, gyda'r gallu i greu syniadau cymhleth i naratifau clir, cymhellol ar gyfer gwahanol gynulleidfaoedd.
3. Dealltwriaeth o'r dirwedd cyllido, gan gynnwys yr heriau a'r cyfleoedd cyfredol ar gyfer cymdeithas sifil, grwpiau amgylcheddol a llawr gwlad.
4. Sgiliau sefydliadol a rheoli prosiectau cryf, gan gynnwys y gallu i reoli cronfeydd data, olrhain ymgysylltiad, a darparu gwaith o ansawdd uchel i ddyddiadau cau.
5. Y gallu i gyd-weithio ag ystod eang o randdeiliaid, gan gynnwys cyllidwyr, elusennau, a grwpiau cymunedol.
6. Galluoedd rhwydweithio a meithrin perthnasoedd rhagorol.
7. Awydd cryf am newid a gallu profedig i ysbrydoli newid a gyrru canlyniadau strategol.

Gofynion dymunol

1. Sefydlu perthnasoedd proffesiynol gyda chyllidwyr perthnasol, rhwydweithiau dyngarol, neu gyrff aelodaeth o fewn a thu allan i Gymru.
2. Dealltwriaeth o'r dirwedd ariannu yng Nghymru, gan gynnwys anghydraddoldebau cyllid strwythurol sefydledig.
3. Profiad amrywiol o sicrhau cyllid gan ymddiriedolaethau, sefydliadau a / neu ddyngarwch.
4. Profiad proffesiynol amrywiol o weithio mewn ymddiriedolaethau, sefydliadau a dyngarwch.
5. Profiad mewn gwaith amgylcheddol, hinsawdd a chyfiawnder cymdeithasol.
6. Rhuglder yn y Gymraeg, gyda'r gallu i ysgrifennu a chyflwyno cyfathrebiadau yn Gymraeg ac yn ddwyieithog.
7. Ymrwymiad cryf i amrywiaeth, tegwch a chynhwysiant, gyda phrofiad o gefnogi pobl o gefndiroedd amrywiol i gael mynediad at gyllid.
8. Cyfarwydd â chreu neu reoli cronfa ddata, yn enwedig ar gyfer monitro tueddiadau cyllido a gwella mynediad at adnoddau.
9. Profiad o ddylunio neu ddarparu gwasanaethau neu adnoddau cymorth (e.e. ymgynghoriadau cyllido, pecynnau cymorth, neu gronfeydd data) i adeiladu capasiti ar draws rhwydwaith a sector. 

About Us

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. Together, we are creating a future where every child has the chance to achieve their ambitions.

To discover more about our culture, ethos and what it is like to work here, visit the page.

Summary

At Harris Federation, our mission is simple: to close the educational gap between young people from disadvantaged backgrounds and their peers. We see Harris Federation as a system disrupter – whose purpose is to make life fairer for children in and around London. Our focus is to take on the most challenging schools and turn them into exceptional places of learning where everyone – staff and students – thrives.

A brand new opportunity has arisen for an experienced recruitment marketer to join our head office People Services function. Working as part of the wider Talent Acquisition Team, you will be the recruitment marketing specialist supporting efforts in employer branding, job marketing and creating content to help attract and recruit the best talent for Harris Federation.

This post offers great growth potential and would suit a creative individual who can work both strategically while also being hands on to create highly engaging, innovative and impactful marketing campaigns.

We are looking for a talented and creative individual who is passionate about marketing, and communications, and who has a genuine interest to work in the Education sector. This is a fantastic opportunity to see the direct impact of how effective marketing and recruitment advertising can play a key role in the continued success of our academies.

Main Areas of Responsibility

As the Recruitment Marketing Coordinator, you will play a key role in attracting top talent to one of the leading education trusts in the UK. Working within our friendly Talent Acquisition Team, you will manage our careers website, creative copy writing for our blog and recruitment marketing campaigns and curate engaging content that showcases our people and culture which helps showcase our employer value proposition across various digital channels. Your responsibilities will include:

• Ensure the best possible employee and candidate experience which aligns to our values, polices and procedures and talent strategy.
• Write and curate engaging and informative content for the careers website (case studies, interviews and insights) to showcase our people, culture and employer value proposition.
• Use exceptional writing and storytelling skills to produce regular short and long form blog posts that reinforces employer messaging, brand voice, and tone
• Build strong and trusted relationships with leadership teams in academies to help develop and deploy more local recruitment marketing within the local community and networks.
• Ensure messaging, brand voice, and tone are maintained and consistent across all channels.
• Manage a cross-platform engagement plan that includes a high-quality content calendar.
• Own and advance internal employee advocacy initiatives and provide relevant posts for our advocates to promote.
• Support academies with social media content production and management to build their brand on LinkedIn.
• Build persuasive, evidence-based cases for marketing activity across new and existing channel.

For a full job description, please download the Job Pack.

Qualifications & Experience

This post offers autonomy, freedom to innovate and the chance to support recruitment from early career talent all the way through to executive leadership and management.

We would like to hear from you if you:

• Have experience working in a similar role demonstrating a very good understanding of marketing and employer brand
• Have exceptional writing and editing skills, with an ability to adapt content to different styles and tones
• Have experience in content marketing, with a strong copywriting portfolio
• Have a proven track record in delivering high-performing high-value campaigns
• Have experience with organic and paid campaigns
• Are proficient in website/SEO tools such as Google Analytics
• Have previous experience using editing software such as, Adobe Premiere Pro, Photoshop and/or similar
• Are up to date with the latest trends and best practices in CRM, digital marketing across paid, earned and owned channels.
• Are a creative thinker with the capacity to create engaging campaigns
• Are open to working in an AI-driven environment and improving processes
• Have an innovative mindset and approach to tackling problems

For a full job person specification, please download the Job Pack.

Rewards & Benefits

At Harris Federation, we’re committed to investing in both your professional success and in you as an individual. Not only will you have the opportunity to shape the growth of thousands of education professionals, but you will also enjoy an exceptional range of benefits designed to support your wellbeing, career development and work-life balance. You will also have access to a variety of benefits, support programmes and initiatives including:

• Annual performance and loyalty bonus
• Local Government Pension Scheme with generous employer contribution
• 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
• Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
• Employee Assistance Programme for free and confidential advice
• Cycle to work salary sacrifice scheme
• Wide range of shopping, leisure, and travel discounts
• 20% off at Tapi Carpets, exclusive to Harris employees
• Interest-free ICT and season ticket loans

For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

Next Steps

If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.

Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.

When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.

A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.

Are you passionate about leading high-impact services that support individuals facing multiple disadvantage? Do you thrive in complex environments and have the leadership skills to shape a psychologically informed, client-centred team? If so, we’d love to hear from you.

About the role:

We’re looking for a dedicated Service Manager to lead our specialist 18-bed 24/7 Complex Needs hostel in Camden. Leading a team of Project Worker Complex Needs, Specialist Multiple Disadvantage Workers, Trainee Project Workers, an Apprentice, ETE Worker, Night Concierges, and locums - the service supports individuals who have experienced significant disadvantage. This includes long-term rough sleeping, substance use, severe and enduring mental health issues, involvement with the criminal justice system, and self-care challenges.

This is not a typical hostel service - it is a dynamic, intensive, and highly specialist environment requiring compassionate leadership, robust risk management, and strong inter-agency collaboration. You will be at the forefront of driving a psychologically informed and trauma-responsive service that not only provides accommodation, but creates a platform for meaningful recovery, connection, and progress.

As Service Manager, you will lead a skilled team in delivering high quality, person-centred support and accommodation. You’ll be responsible for staff development, operational oversight, risk management, partnership engagement, and ensuring compliance with service specifications and safeguarding standards.

In return, we offer a strong culture of learning, access to a sector-leading leadership development programme, and the opportunity to shape practice in one of the most critical and challenging areas of homelessness work. Join us in creating a place of safety, growth and transformation in the heart of Camden.

About you:

• You’ll bring a deep understanding of complex trauma and how to translate this into Psychologically Informed Environments (PIE).
• You’ll have a proven ability to lead and motivate staff teams, respond to crisis, and ensure that frontline practice is effective, compassionate, and empowering.
• Demonstrable experience working with people facing multiple disadvantage in a supported accommodation or complex needs setting.
• A strong track record of managing or leading teams to deliver measurable, client-centred outcomes.
• Confidence in working in partnership with statutory and voluntary agencies to build integrated and effective support pathways.
• Excellent communication, organisational, and problem-solving skills.
• A reflective, emotionally intelligent leadership style grounded in values of inclusion, equity, and respect.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 8th June at midnight

Interview date: Thursday 19th and Friday 20th at SHP Head Office in Kings Cross

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

The National Lottery Community Fund is the largest community funder in the UK. We distribute over £600m a year to communities across the UK, raised by players of the National Lottery.

We support people and communities to prosper and thrive. We fund the things that matter to communities and, in a typical year, our grant holders collectively support around 5.2 million beneficiaries. We reach every parliamentary constituency in the UK and over 90% of all wards.

We support a wide range of health, educational, environmental, and charitable projects with grants ranging from as little as £500 to multi-million-pound programmes. 86% of our new grants were for less than £10k.

Social connections and community activities are at the heart of creating healthier, happier lives and a flourishing society. That’s why through The National Lottery Community Fund Strategy 2023-2030 we’re looking to make a bigger difference in the years ahead, by listening and responding to communities and by focusing on supporting bolder change.

Thanks to National Lottery players, we plan to distribute at least £4 billion of funding by 2030. Supporting projects that will create resilient communities that are more inclusive and environmentally sustainable. Projects that will strengthen society and improve lives across the UK.

We are looking to recruit a Funding Officer to join the London, Southeast and East Team, working in the North and West London area.

• As a funding officer you will assess requests for funding and work together with colleagues to make funding decisions.  
• By working closely with people and communities from a defined geographical area, you will understand what matters to them and where our funding can make the biggest difference.
• You will manage grants using local knowledge, best practice, thematic expertise, and the experience of customers and stakeholders to improve our grant making and inform our decision making.
• Being responsible for supporting local people and communities you will have a strong understanding of our vision, our commitment to equity, diversity and inclusion and our funding products. You’ll also need to support our stakeholders, helping them to make connections that will help them achieve their goals.
• Being responsible for the pipeline of projects you will need to understand and respond to the different needs of our customers by providing support and considered feedback and be willing to have challenging but constructive conversations.
• As Funding Officer, you will ensure our grant management and assessment play an effective part in contributing to the Fund’s knowledge and learning as a grant maker.
• You will manage your own caseload, liaise with grant recipients, undertake project visits, identify, and manage risk and support organisations to deliver their projects and measure their impact.
• You’ll also need to work within the Fund’s policies and procedures and the necessary legislation, and in a way that is in line with our vision and principles.
• You will work with stakeholders at different levels, represent the Fund within your local area including at funding fairs and external meetings and create opportunities for people to come together. You will share learning from your conversations, events, grant holder reports and evaluations with other colleagues so that we can maximise our impact.

Team Composition: You’ll be part of a team, led by a Funding Manager, and comprised of several other Funding Officers.

Contract Type: permanent

Hours: Full time; 37 Hours per week, flexible working considered

Interview Dates: 10th, 11th or 12th June

Salary: £27,810 - £30,851

Location: London

Previous candidates should not reapply as their application will not be considered

We are looking for local talented people from a wide range of backgrounds, cultures and experiences who share our values and are passionate about making a difference through our funding.

Whether through lived or gained experience you will really understand the communities we work with.  You could come to grant-making from a variety of backgrounds.

Whatever your background, we will expect you to have some skills and experience in areas such as:

- project management

- research / data gathering & insight

- presentation / report writing

- basic accounting and budget management

You will need to show an understanding of the voluntary and community sector, so you will find it helpful to have paid or unpaid work experience in these areas. You might have experience in the type of projects that we fund, for example, community work, health, arts, sports or environmental conservation.

In return we can offer the opportunity to develop relevant skills and gain experience working with one of the largest funders in the UK. You can progress to becoming a trained and skilled Funding Officer with good progression routes in the sector.

On application, please align your supporting statement to the criteria below:

Essential Criteria

• Ability to build and maintain effective relationships with colleagues, community organisations and other stakeholders at various levels.
• Ability to absorb a wide range of information including financial health, and to make judgement-based decisions with confidence, to challenge when appropriate and manage risk.
• Ability to use your initiative and manage a large workload with minimal supervision, dealing with competing priorities and deadlines and demonstrating strong self-organisation and prioritisation skills.
• Strong listening, written and verbal communication with an emphasis on report writing for assessment purposes.
• Commitment to equity, diversity and inclusion and the ability to apply this when assessing applications. 

You will work from several locations across the area, including your home and our office with the expectation that you will be flexible in order to get the best outcomes for our customers.

Desirable Criteria

• Previous experience of grant making
• Understanding of financial planning and business plans, ability to analyse accounts and numerical data, IT skills, database admin, project management and information gathering
• Knowledge of London and its charity sector and experience working with underrepresented communities in the region

We seek to develop our staff and offer a wide range of personal development opportunities.

We offer a wide range of generous benefits including:

- Generous annual leave and company pension scheme

- Flexible working to support staff with their work/life balance, taking into account things such as caring responsibilities, worship and attendance at religious festivals

- Enhanced paid maternity, paternity and adoption leave

- Season ticket and cycle to work loans

- Paid volunteering leave

- Employee Healthcare plan, Employee Assistance programme

In addition, for this post

- £1000 per year (taxable) mobile working allowance on top of salary

- Reimbursed travel within London patch for work purposes

- £6 per week home working allowance (subject to change)

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)