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Pro Bono Community is seeking a Training and Volunteer Coordinator to help us achieve greater access to justice.
Pro Bono Community is a registered charity that has developed specialised training programmes for students, trainees and lawyers covering the practical skills involved in delivering free legal advice and areas of social welfare law. In conjunction with the training, the charity arranges and manages volunteering placements at Law Centres and other advice agencies. The charity’s activities include a number of grant-funded projects which the coordinator will be heavily involved in.
We are looking for individuals to join our team who share our aims and mission and are driven to make them a reality.
About the role
Pro Bono Community is looking for a Training and Volunteer Coordinator to help us run programmes aimed at improving the amount and quality of access to justice by training law students and others and then placing them to work as volunteers at advice agencies.
The Training and Volunteer Coordinator will report to and work alongside the Director to undertake work supporting the charity’s activities with a focus on recruiting and training students and lawyers and then coordinating volunteering placements for them at Law Centres and advice agencies. The role also includes administrative work relating to a pioneering digital advice clinic the charity runs in conjunction with a Citizens Advice agency in London.
This is a full-time role with a salary of £31-35,000 depending on experience and the charity is seeking to appoint someone with knowledge of training and the legal/advice sectors and/or experience in a similar role. Occasional weekend work may be required. The role will involve working from home with some travel involved to London and elsewhere in support of the charity’s activities. The role includes annual leave of 25 days and a workplace pension scheme.
Responsibilities
Training and General Administration
· Producing and printing publicity and training materials
· Maintaining databases, content management systems, websites, social media and other tools
· Dealing with enquiries, including those made via the PBC mailbox and telephone line
· Organising the location and timetabling of training programmes
· Liaising with trainers and others to facilitate training
· Attending training programmes and assessments where necessary
· Keeping attendance records
· Monitoring development of the training content and facilitating discussions between stakeholders/authors
Volunteer coordination
· Arranging volunteer placements with advice agencies
· Designing and implementing rotas for volunteering
· Managing PBC’s online volunteer portal and volunteer activity logs
· Monitoring attendance and feedback
· Reacting to problems arising from attendance and other issues
· Dealing with volunteer enquiries
· Liaising with advice agencies on volunteers’ performance
· Dealing with enquiries from advice agencies
Monitoring and Evaluation
· Assisting advice agencies to evaluate volunteers’ impact through focus groups, surveys and other research tools
· Collating and analysing data
· Coordinating monitoring and evaluation reporting
· Designing and implementing monitoring and feedback tools
· Reviewing and revising monitoring and evaluation processes
Partnership management
· Working with the Director to:
o Develop and maintain productive relationships with Law Centres, advice agencies, universities, law firms and other stakeholders
o Identify and source partnership opportunities
o Explore new ways of working with partners
Competencies
Essential
· Administrative experience in the legal, educational or voluntary sectors
· Excellent organisational and interpersonal skills
· Strong written and oral communication skills
· Attention to detail
· IT skills
· Ability to work well independently and as part of a team
· Very good internal and external stakeholder management skills
· Problem solving
· Ability to identify areas for improvement in processes and policies
· Ability to be flexible and assist with different aspects of the project as necessary
· Use of initiative
Desirable
· Legal background
· Knowledge of or experience in the free legal advice sector
· Knowledge of or experience in the training/HE sector
· Experience of working with volunteers
· Knowledge of digital training and communications tools
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for an individual to join our newly established Student Communities Team based in Sunderland. The team supports a wide range of student leadership activity, including officer support, societies, student representation, volunteering, and campaigns.
The successful candidate will be responsible for working with a wide range of student leaders to mobilise the community organising model for a particular faculty within the University of Sunderland, harnessing their talents and enhancing student skills development.
This is a fantastic opportunity to gain a variety of skills through being involved in a varied role across different areas of Student Engagement at Sunderland Students’ Union.
We have undertaken a Democracy and Governance Review to revitalise the way our students interact with their Students’ Union across both the Sunderland and London campuses. The findings highlighted the need for a clear shift away from the more traditional models of SU democracy towards a community organising approach.
The post holder will need to demonstrate how they meet the essential criteria outlined in the job description and person specification within their application statement, providing clear examples of relevant experience.
Informal conversations about the role are encouraged with our Student Communities Manager, Kara-Jane Senior, ahead of application.
How to apply:
If you have an interest in this role, please view the job description on our website for further details. Please note we are unable to provide visa sponsorship for this position.
If you have an interest in this role, please view the job description for further details. Please note we are unable to provide visa sponsorship for this position. We do not accept cv's.
At KCLSU, our vision is to create a future where every student has the opportunity to thrive. Together with our members, we are a union of students where individuals love their university experience, are involved in shaping the future, and have the power to make change and connect to each other. We work to achieve this in a way that is aligned to our values - Inclusive, Collaborative, Open and Brave. These values guide how we behave, and how we go about our work.
We are currently looking for a Student Voice Department Manager. You will lead the team and shape the strategic development and delivery of KCLSU’s student voice work, and your responsibilities will include:
To apply for this role, please complete an application form, including a personal statement detailing how your skills and experience meet the person specification.
To be eligible for this role, you must:
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!
The client requests no contact from agencies or media sales.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. The role is full-time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).
We are looking for a Marketing Coordinator to coordinate the marketing activity of the Students’ Union throughout the year, taking the lead on campaigns and projects such as Varsity, the Leadership Race, International Festival and End of Year Awards, working with 10+ departments across the Union.
Our ideal candidate will have experience planning and delivering innovative marketing campaigns and content, from event activations to wider campaign delivery, with a strong track record of managing multiple projects simultaneously. You’ll be confident coordinating stakeholders, balancing priorities, and ensuring projects are delivered on time and to a high standard. A natural collaborator, you’ll be comfortable working with a wide range of teams and guiding others to develop and deliver effective marketing activity - whether that’s supporting event delivery, shaping creative ideas, or bringing campaigns to life on campus.
This role is best suited to someone with a strong foundation in marketing who is now looking to broaden their skillset and take on increasing responsibility in campaign management, stakeholder engagement, and creative delivery.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
Location: National Support Centre, London SE1
Contract: Part Time, Fixed term Maternity cover
Salary: £28,000 gross per annum full time equivalent
Closing Date: 1 May 2026
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
We are currently looking for a Books Services Coordinator to join our team.
About the role
The purposes of the Book Services Coordinator role is to assist the Books and Library Manager in facilitating the charity’s crew’ libraries service and specialist maritime book sales and also to administer all processes and systems involved within Books and library services.
Responsibilities
The following is a list of the principal (but not exhaustive) tasks of the post holder:
a. Administration of the functions and systems involved in providing an effective and efficient exchange hardback library or recyclable paperback library service to ships and maritime installations
b. Administrating book order system, and procurement process for all merchandise necessary for the efficient functioning of the Book Services operation.
c. Updating and maintaining the Bookshop website with accurate information and prices.
d. Assisting in the management of the fulfilment of all sales of books/media to customers and external agencies (On-line bookshop, telephone, mail and “walk-in”), and ensure the maintenance of customer service standards
e. Administration of the Library and Book stock control system
Requirements
Benefits
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
We help launch young people for life through adventure.


The client requests no contact from agencies or media sales.
We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, and those with a disability and neurodiverse conditions.
The role:
Shakespeare's Globe is seeking a Learning Coordinator to join the Learning team which focuses on delivering a range of projects for young people, schools and teachers. This team is responsible for coordinating the delivery of the ground breaking annual Playing Shakespeare with Deutsche Bank project; daily Lively Action workshops which bring Shakespeare to life for students from across the globe; high quality CPD for teachers, and a vast range of other projects, both revenue-generating and funded.
The Learning Coordinator will be responsible for planning and delivering day-to-day and project-based Learning activity. This is essentially a project management role that offers the opportunity to work with a positive and inspiring team of permanent colleagues and freelance creatives, and to have a wide-ranging impact on young people across the UK and beyond.
In the Learning team, we work with a diverse community of students from across London, the UK, and around the world. We want our team to reflect the breadth of perspectives and experiences within that community.
We are committed to building an inclusive recruitment process that attracts and supports talented people from a wide range of backgrounds, particularly those who are currently underrepresented in our team, including those from a global majority background. Our aim is to ensure that the people we work with can see themselves and their potential reflected in who we are.
We are looking for someone who is open to learning and is passionate about having an impact on young people’s learning and lives. If you feel that you do not meet all of the criteria, but could contribute to the team and the experience of the young people we engage with, we want to hear from you!
For principal responsibilities, please see the job description (downloadable from our website)
Work pattern: Full time, Monday-Friday, 9am-5pm, working from home 1 day per week.
The skills:
Applications:
For more information, please download the job description from our main jobs page.
To apply, please complete the online application form (on our main jobs page) by 10:00am on Monday 11 May 2026.
Tips for your cover letter (supporting info section of the application form):
If you have any questions on the recruitment process or the online application form, please via our main jobs page.
The client requests no contact from agencies or media sales.
Employability Coordinator
Our team is growing and we're looking for a skilled, people-focused coordinator to join us in making a real difference for young carers across Dorset.
We are recruiting an Employability Coordinator to plan, coordinate, and deliver our Employability Programme, supporting young carers aged 14 to 25 through key transitions from school into further education, higher education, and work.
This is more than a programme delivery role. You'll be the primary point of contact for day-to-day activity, building trust with young carers, partnering with schools, colleges, and employers, and making sure every young person gets a consistent, high-quality experience.
You'll play a key role in growing the programme's reach and impact, designing workshops and events including our Employability Celebration Event and Careers Convention, facilitating our TEMPO group for 14- to 25-year-olds, and opening up 'days in the workplace' that show young carers what's possible.
We're looking for confident, organised communicators with a track record of delivering employability, careers, or transition programmes to young people. People who can engage a 14- to 25-year-old audience, build strong partnerships with schools and businesses, and manage competing priorities with ease.
If you're ready to bring your expertise and energy to a cause that truly matters and help young carers unlock their futures, we'd love to hear from you.
Please visit the website for more information
️ Applications close 14th May 2026
We believe no child’s destiny should be defined by their beginning.
We are recruiting for 1 x Schools Coordinator post in the following regions and areas.
South West and Channel Islands – Dorset. 1xfull time 35 hpw, fixed term contract until 31/8/2027
About the role and the Schools Service:
Would you like to drive forward NSPCC's schools offer?
In 2021, the NSPCC announced a new 10+ year strategy to make the biggest impact we can to stop child abuse and neglect. Our Local Services teams are an essential part of how NSPCC's three main strategic goals will be delivered:
Local Services brings together our work in schools, local campaigning and our direct services across 9 regions and nations. The Schools Service team plays an integral part of our mission as it's responsible for delivering the wider schools offer.
Do you;
If so, we would love you to apply for the Schools Coordinator position.
As a member of our team, our organisational values and behaviours would be important to you. We want someone who will take a child-centred approach, has a strong belief in the rights of children, and has a clear understanding and commitment to equality, diversity and inclusion in all aspects of life and practice.
Reporting to the Schools Service Manager, the Schools Coordinator role will mainly be responsible for delivering the Schools Service and local offer to primary and secondary school settings. This includes (not an exhaustive list):
How to apply
We will only consider a fully completed standard NSPCC application form, including a supporting statement.
The supporting statement is where you can provide your experience and clear examples that demonstrate each point of the person specification (1 to 10). The person specification can be found at the end of the job description (downloadable from this vacancy page).
It is a good idea to follow the order of the person specification in your supporting statement.
Please remember to state the area and post you are applying for at the top of your supporting statement.
Closing date: midnight on the last date advertised.
We encourage early applications, as we reserve the right to close the advert before the closing date if we receive a high volume of applications that meet the minimum criteria.
First stage Interviews will be held via Microsoft Teams within two weeks of the closing date. Successful candidates from stage one will be invited to a second interview (dates tbc).
We are recruiting a Drugs Education Coordinator (Scotland), based in the Grampian region, to join our team. This role will involve the coordination of DSMF drug education in Scotland, working with the senior leadership team to develop provision regionally and more widely.
Suitable candidates will:
The Job description and person specification are available below. Please click 'How to apply' to view the application form.
Please share with anybody you think might be interested in joining our brilliant team!
Interviews are likely to be held the week beginning 11th May 2026.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Make a real impact through creativity, community, and inclusion
Are you a dynamic events professional who thrives on building meaningful connections and delivering impactful experiences? Do you want to see the direct impact of your work in the community, whilst creating exciting opportunities for others?
At The Baked Bean Charity, we empower adults and young people with learning disabilities through performing arts, wellbeing programmes, and inclusive community opportunities. From theatre productions and DJ training to fitness and life skills, we offer inclusive, high-quality opportunities that build confidence, strengthen communication skills, and support independence.
We’re looking for an Events & Community Engagement Lead to take our events, outreach, and fundraising to the next level.
This is a senior, high-impact position at the heart of our organisation, offering the opportunity to shape how The Baked Bean Charity connects with the world. As Events & Community Engagement Lead, you will drive a dynamic programme of events, outreach, and partnerships that not only showcase our work, but actively challenge perceptions and champion inclusion.
You will take ownership of the strategic planning and delivery of our full events portfolio - from Theatre in Education performances and community workshops to respite holidays, fundraising events, and external commissions. You’ll ensure every event is thoughtfully designed, professionally delivered, and aligned with our mission to amplify the voices, talents, and lived experiences of our students.
A key part of your role will be building and nurturing meaningful relationships. You’ll develop partnerships with schools, universities, healthcare providers, businesses, and community organisations - creating opportunities for collaboration, education, and increased visibility for our work. Acting as a confident and passionate ambassador, you’ll represent the charity in a variety of public and professional settings, helping to grow our network and influence.
You will also lead on fundraising, identifying and securing new opportunities through grants, sponsorships, and partnerships. This includes crafting compelling funding applications and fundraising initiatives, managing funder relationships, and ensuring projects are delivered in line with agreed outcomes and impact measures.
Internally, you’ll provide leadership and direction across the events and engagement function. Working closely with, and overseeing, the Events & Project Coordinator and wider ad hoc events teams, you’ll ensure all activity is well-planned, resourced, and delivered to a high standard. You’ll support and mentor staff, recruit and induct volunteers, fostering a collaborative, inclusive, and high-performing environment.
This role requires both strategic planning capabilities, as well as skills in organisation and hands-on delivery. One day you might be developing long-term engagement plans or writing a funding proposal; the next, you could be delivering or presenting at an event, supporting students, or building new partnerships in the community.
We’re looking for someone who is both strategic and creative, with the confidence and autonomy to lead, and the passion to make a difference.
You’ll have:
It’s a bonus if you have:
We want to hear from you if you’re someone who:
Why join us?
Ready to apply?
If you’re ready to combine creativity, leadership, and social impact in a role that truly matters, we’d love to hear from you.
Closing Date: Monday 4th May 2026. Please note we will review all applications during the recruitment period and will begin contacting candidates for interview after the application phase is concluded.
Please apply via submission of your CV and covering letter.
Candidates should expect to receive a response to their application following the application closure deadline (midnight, Monday 4th May 2026).
Championing people with learning disabilities via creative education - pushing boundaries, empowering lives and creating a world where all can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to support the growth of our volunteer-enabled work at Share? We are looking for a passionate person to join us as our new Volunteering and Social Inclusion Project Officer, helping to grow our social inclusion provision.
Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes helping adults with learning disabilities, autism and other support needs to become happier, healthier and more independent. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people to help us make that happen.
Our Go Anywhere, Do Anything (GADA) project is part of our social inclusion provision at Share. It sees volunteers and students go on regular social outings to do things our students want to do. Our volunteers make this possible, supporting our students to navigate challenges and have fun on the trips. We currently run 36 GADA trips a year but are only scratching the surface of demand. We are looking for someone to support the growth of this project to 65 trips a year.
Main responsibilities
You’ll work with our students to co-design a programme of GADA trips, as well as sign up students and volunteers to the trips.
You’ll recruit and train GADA volunteers and support them on trips.
You’ll organise GADA trips, including risk assessing them, planning how to make them accessible, carrying out administration such as buying tickets, and providing volunteers with the information they need.
You’ll provide broader volunteer support, helping to deliver inductions for new volunteers, including supporting with interviews, taster days and induction training.
You will support volunteer check-ins and surveys for all volunteers, including those in non-GADA roles.
Who we’re looking for
You’ll have experience of working or volunteering with people who need support, either in your personal or professional life.
You’ll have experience of coordinating volunteers or projects, preferably in a community setting.
You can build good working relationships with a range of stakeholders, including volunteers, staff, students, families, carers and external venues.
Most importantly, you share our strong commitment to the inclusion of disabled people in society and believe in equality for all.
Why work for us?
Share is committed to empowering disabled people. You’ll make a difference every day, helping people to live as independently as possible.
Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has something to offer others, and we build on people’s individual talents, interests and abilities. We think happy employees are successful employees.
We truly understand the value of people: we focus on what people can do, not what holds them back. We also have robust policies in place so that every person working at Share takes ownership of bringing our programmes to life.
We’ve been praised for our supportive working environment, where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you and inspire you.
A full list of benefits can be found on our website.
How to apply
We actively encourage applications from people from minoritised ethnic communities and those with lived experience of a learning disability and/or autism. This is because we believe our staff should reflect the diversity of our student body wherever possible, in order to provide the best possible service.
To apply, please complete the application form on our website or send us your CV and a cover letter addressing the three questions below:
What are three qualities that make you an excellent Volunteering and Social Inclusion Project Officer?
What relevant experience do you have of organising trips that enable people with support needs to access the community?
What would a successful GADA trip look like to you?
If you would like to have a chat about the role or visit us prior to applying, please contact a member of the HR team.
We focus on ability and believe people work best when they feel valued, safe and happy. We do all we can to ensure that Share is friendly and welcoming to everyone. All CVs and applications are anonymised to support unbiased recruitment.
This job is subject to two satisfactory references, evidence of qualifications, an enhanced DBS check, and proof of the right to work in the UK. If you are disabled and would like to discuss alternative ways of submitting your application, please contact us.
Our privacy policy for job applicants can be found on our website.
We look forward to receiving your application.
The client requests no contact from agencies or media sales.
Join SEL Mind’s Counselling Service at an exciting time of growth and development, and help improve quality of life for people experiencing mental health problems in the borough of Greenwich.
As Counselling Service Manager, you will co-lead a high-quality counselling and psychotherapy service rooted in our communities and guided by our values: Inclusive, Responsive, Evolving and Together. You will help ensure our offer is accessible and welcoming to our diverse communities, and responsive to each person’s unique needs, histories and aspirations. You will provide co-leadership and day-to-day operational oversight over the counselling service, including clinical supervision for paid staff and volunteers.
Working alongside the Clinical Lead, you will uphold robust clinical governance, safeguarding and risk management, ensuring consistent ethical practice and high professional standards. You will lead the design and implementation of systems that support safe, effective and efficient service delivery, and use data to evidence impact and support reporting to commissioners and funders.
Where appropriate, you will hold a clinical caseload and deliver counselling or psychotherapy for clients with complex needs and multiple disadvantage, drawing on evidence-informed and trauma-informed approaches. You will model reflective practice, cultural humility and a strong client focus.
Additionally, you will be able to think strategically to develop new and existing services that meet the needs of service users. With a strong outcomes-focused and data-driven approach, you will lead on the design, implementation and delivery of systems that support the effective operation of services. You will have strong interpersonal skills that will allow you to build good working relationships with clients, volunteer and paid staff members and stakeholders.
This is an office-based role.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 3rd May (11:59pm)
Likely interview date: Tuesday 19th May
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract type
Permanent
Location
Whittington
Hours
37.5 hrs Full time, site based
Annual salary
D1 £31,168.36 to D3 £38,129.42
Review date
19/04/2026
The postholder integrates people, place and process by connecting operational delivery with governance and strategic oversight; to protect patient dignity through environmental standards, ensure regulatory compliance, and drive patient and family experience assurance.
The aim of the role is to ultimately ensure safe, compliant, dignified and high-performing environments that actively support patient care delivery and staff workplace experience.
The role provides managerial oversight of the Clinical Facilities Coordinator and Support Facilities Coordinator, ensuring clarity of standards, regulatory compliance, cost control and service resilience.
In summary, the Facilities & Patient Experience Manager is accountable for:
Key to the quality of service we provide, this role requires a proactive approach, visible, hands-on leadership, emotional intelligence and a strong delivery mindset. The postholder must be comfortable operating within a hospice environment where compassion, discretion and professional standards must coexist.
Subsequently, success in this role depends on presence, accountability and the ability to translate policies into consistently delivered day-to-day practice.
Qualifications
Essential
·Recognised Health & Safety qualification (e.g. IOSH Managing Safely or NEBOSH General Certificate).
·Evidence of formal training in Infection Prevention & Control principles.
·GCSE (or equivalent) English and Maths.
Desirable
·IWFM (Institute of Workplace and Facilities Management) Level 4 or Level 5 qualification.
·Safeguarding Level 3 (or willingness to complete).
·Formal leadership/management qualification (e.g. ILM Level 5, CMI Level 5).
·Qualification or formal training in Quality Improvement methodologies.
·Contract management training.
·First Aid at Work
Knowledge and experience
Essential
·Proven experience managing operational service teams.
·Strong understanding of facilities management within a healthcare or regulated environment.
·Knowledge of CQC standards relating to safety, dignity and environment.
·Understanding of infection prevention, asset governance and stock control principles.
·Experience overseeing service contracts and performance monitoring.
·Awareness of safeguarding and public-space risk management.
Values
·Exhibits our hospice values and behaviours
Skills
Essential
·Highly people-oriented with strong interpersonal skills.
·Practical mindset - focuses on solutions rather than process for its own sake.
·Able to provide supportive but firm supervision to staff and volunteers.
·Comfortable having difficult conversations when standards are not met.
Personal Attributes
·Visible, hands-on leadership style.
·Strong emotional intelligence and ability to operate in sensitive environments.
·Calm and decisive under pressure.
·Ability to balance compassion with regulatory discipline.
·Strong accountability mindset.
·Confident in holding others to performance standards.
·Analytical thinker able to interpret feedback data and translate into action.
·Excellent communicator across clinical and corporate audience.
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Whether you’re living with a terminal illness, or your loved one is nearing the end of their life, we’re here for you at every stage.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Schools and Programme Intern – (London)
Salary: London Living Wage £28,860 p.a. FTE
Contract: 6-month fixed term contract with the prospect of progression to a permanent Coordinator role
Location: Main Office - London Scottish House, 95 Horseferry Rd, London SW1P 2DX.
We are seeking interns to work in London
Reporting to: Programme Hub Manager
About the Role:
Here at Construction Youth Trust, we're on the lookout for enthusiastic individuals who are excited to learn and ready to dive into a supported internship. This is a fantastic chance to get a hands-on feel for what it's like to work in the charity sector. You will also have the opportunity to contribute to the wider development of the Trust e.g. participation in strategic working groups.
We are particularly looking for individuals at the start of their career interested in working directly with young people within our Delivery Team. Also, as one of our interns, you'll gain valuable skills to kickstart your career, with the prospect of progressing into a Coordinator role with us . Plus, you'll have an internal buddy to support you and help you settle in throughout your internship.
As a Delivery Team Intern, your key duties and responsibilities could include:
· Supporting the team to deliver fun and engaging programmes and activities for young people (primarily in schools/colleges and with employers) to get them ready for the working world by building on their skills and confidence.
· Supporting the team in the development of effective long-term working relationships with schools and referral partners.
· Supporting the team to enlist, manage and coordinate the support of local industry partners to connect young people with opportunities and employers that match their unique strengths and interests.
· Supporting the team with administrative tasks, helping to register, monitor, and evaluate the young people participating in programmes and activities.
· Please note that you will be required to travel across London regularly
About You
The Construction Youth Trust team works in a fast-paced environment, what we are looking for in our new Intern(s) includes:
· Enthusiastic about connecting young people to opportunities, particularly those facing barriers to work.
· Good organisational skills, detail orientated and proactive in finding solutions.
· Have a ‘can-do’ attitude, as our Intern you will be expected to get involved in a variety of our programmes and activities.
· IT literate and digitally savvy
· Ability to communicate professionally with a range of people including young people, schools, funders, universities, industry representatives, training providers and community organisations.
· A willingness to learn about career opportunities offered by the modern construction and wider built environment sector.
· Ideally educated to Level 3 (BTEC, A- Level, etc) or equivalent experience.
About Us
Make a big impact with a dynamic small charity transforming young people’s lives London.
Construction Youth Trust is an ambitious and innovative charity whose mission to inspire and enable young people to overcome barriers and achieve their full career potential. Social mobility is at the heart of our work, and we prioritise working with young people from low-income backgrounds and those who are facing significant barriers to employment.
We help young people recognise their potential, develop their confidence and skills and discover career opportunities never previously presented to them. Through our long-standing partnerships with employers in the construction and built environment sector (over 200+ across London), we connect young people to relatable role models, world of work experiences and ultimately rewarding jobs and apprenticeships. The built environment is at the forefront of the drive towards achieving net zero and future economic growth, offering young people substantial opportunity for career progression.
At the Trust, we are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We are looking for candidates who share our dedication to this commitment. All roles involve safer recruitment practices therefore an Enhanced Disclosure with Barred List check from the Disclosure and Barring Service (DBS) will be carried out.
We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals from a minority ethnic background and/or those with a lived experience of the young people we support.
You’ll be eligible for many of our benefits including:
· 25 days annual leave per year which increases by a day each year after 2 years’ service up to a maximum annual leave entitlement of 30 days per year
· An additional discretionary “Day for You” (pro rata for part-time)
· Opportunity to take a 6-week sabbatical after 3 years of service
· The Trust’s contributory pension scheme after three months – The charity will match your employee contribution up to 7%
· All travel expenses covered over and above your regular commute to and from work. Any extra travel for work purposes will be reimbursed.
· Access to Workplace Options EAP (a provider of employee support services)
· Opportunity to Work from Home
· Opportunity to take part in the wider team’s wellbeing and social activities
· A supportive Training and Development policy which encourages colleagues to develop as professionals and achieve relevant qualifications (e.g. CIOF’s Certificate in Fundraising).
How to Apply
If you are passionate about improving the life chances of young people, especially those facing disadvantage and exclusion, we'd love to hear from you! Please complete the application form explaining why you're interested in this role and how you meet the person specification.
Previous applicants need not apply.
Closing date: 9am on Friday 15th May 2026. However, we reserve the right to close recruitment for these roles ahead of the deadline once we reach a suitable number of applications. We may also interview candidates as we receive suitable applications and close the application deadline earlier if a successful candidate is found.
A second interview may also be required.
You can access the Application Form, Job Description and Person Specification for this role from this Charity Jobs recruitment page.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Service Description:
West London Mind deliver services across 5 West London Boroughs, and our children and young people’s team deliver services in communities and in schools. Focusing on increasing access and having inclusive services, our diversity of provision, staff and approaches means we can offer an assistant psychologist a range of experience, and fun.
This role sits within our schools-based offer in the borough of Hammersmith and Fulham which supports young people via our Mental Health Support Teams in both primary and secondary schools, as well as working with parents and school staff.
We also offer Be Kind to Your Mind (BK2YM) which provides a psychoeducation programme (Learn Well) which offers a multi-tiered level of support for children with additional SEND needs.
Job Description. You will be:
1. Dealing with our referrals from schools:
· Liasing with referrers, families and young people to ensure that clients and other organisations are kept up to date with what stage their referral is at (e.g. on a waitlist).
· Overseeing inboxes to ensure quick and appropriate responses.
2. Delivering interventions:
· Delivery of Be Kind to Your Mind SEND/Inclusion interventions across schools, colleges and alternative education, and co-delivering our out of school offer.
· Ad-hoc creation of bespoke content to complement existing materials.
3. Supporting promotion of Children and Young People’s Services:
· Coordination of outreach on universal days/mental health specific days in line with West London Mind’s CYP Youth Services Calendar (across schools in Hammersmith and Fulham and within the local community).
· Co-facilitation of psychoeducational sessions.
· Working closely with the Whole Schools Approach Lead and Co-Production Coordinator to ensure that our offer is relevant and Young Person Centred.
· Attend events to promote our Core CYP Youth Service’s offer (such as the Circle, MHST, BK2YM, Mind in Music and community programmes) to Children & Young People, families and professionals
4. Data, Evaluation and Impact Reporting:
· Assisting in the composition of internal, quarterly and other reporting.
· Support data analysis for routine, service evaluation, research and improvement.
· Completing pre and post-evaluations of intervention delivered to ensure that delivery is effective, reviewed and meeting objectives.
5. Partnership Working and Communication:
· Communicate information effectively with CYPs, relatives and carers where there may be barriers to understanding.
· Work closely with West London Mind staff leading on communications.
6. General:
· Maintain awareness of, and actively follow, our policies -especially related to safeguarding, GDPR and confidentiality.
· Attend all trainings set out by West London Mind.
· Ensure compliance with statutory requirements regarding the welfare of Children and Young People as well as vulnerable adults.
Person Specification
We need you to have:
· An undergraduate Psychology degree (or equivalent) that confers British Psychological Society’s Graduate Basis for Chartered membership (GBC).
We’re looking for someone with:
· Knowledge and understanding of the key socioeconomic and systemic factors that contribute to poor mental health of children, young people and parents/carers from Black, Asian and other Minority groups.
· Understanding the importance of safeguarding and maintaining confidentiality.
· Experience of conducting literature reviews, data collection and data analysis.
· Knowledge of mental health and/or social care services
· Experience of working with, and adapting delivery to, children and young people as well as young adults with SEND/Inclusion needs.
You will have:
· Excellent written skills and the ability to distil complex issues in clear language with a wide range of audiences with varying needs.
· Ability to work both productively as part of a team as well autonomously where appropriate.
· A compassionate and inclusive approach to working with children, young people, their families and your colleagues
· An understanding of the specific mental health needs of children and young people who have additional needs (e.g. Neurodiversity/learning disabilities)
· Data literacy and attention to detail – especially in relation to compiling reports.
· Ability to accurately keep notes and record data.
· Ability to prioritise and work on several tasks in parallel.
· Good time management and organisational skills.
· Strong interpersonal skills.
· The ability to be creative and adaptive during intervention delivery.
General:
· A valuing of, and commitment to, tackling discrimination, inequity and ensuring equality of opportunity.
· Advanced IT skills, in particular with Microsoft Word, Excel, Outlook, PowerPoint and Teams.
· Proactive approach to problem solving.
You might also have:
· Masters and/or postgraduate qualification.
· Experience of using IAPTUS CYP patient record system.
· Experience of group facilitation and delivery.
This job description does not provide an exhaustive list of duties and may be reviewed in conjunction with the post holder in light of service development.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
The personal statement must directly address how you meet the person specification.
Successful applicants will be invited to attend a first interview on the morning of Wednesday, 6th May
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.