Support and information team members jobs in surrey quays, greater london

Are you a focused individual with an analytical mindset, seeking new challenges where you can showcase your expertise as an experienced Technical Business Analyst?

If so, we invite you to apply to this unique opportunity and become a vital part of our team. Make a difference in a growing healthcare organisation and help us enhance the client journey for over 110,000 clients annually.

�� Location:  Hybrid/remote (expectation to travel to key national sites as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary: Starting from £53,608.48 - £58,969.32 dependant on experience

What is a Technical Business Analyst?

As a Technical Business Analyst, you will lead the analysis, design, prioritisation, and implementation of process and technical changes to enhance business operations and services. Your role involves identifying improvement opportunities, leveraging technology (including automation), defining costs and benefits, and establishing success metrics. You will manage DDaT-enabled process improvements.

Your objective is to enhance the client journey, from small pathway changes to large technical projects and process improvements. You’ll collaborate closely with Product Owners, Project Managers, Business Intelligence, IT, Digital teams, Governance, Contact Centre, Clinical colleagues, Clinical Safety, Learning & Development, Global Information Services, and other stakeholders, including board-level directors.

What can we offer you?

• �� Expenses incurred while traveling outside your base location will be reimbursed.
• �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme
• �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

What you’ll be doing:

• Identify and assess challenges or opportunities for improvement.
• Collaborate with healthcare colleagues to map workflows and ensure technology solutions meet clinical needs.
• Design systems that enhance client safety, experience, and satisfaction.
• Facilitate seamless integration of new solutions with existing clinical systems.
• Support staff in adopting new technologies through training and assistance.
• Define success metrics to track improvements in client pathways.
• Communicate between clinical staff, IT, and other teams to integrate new solutions.
• Collect and align business and user requirements for new systems.
• Document how new solutions will integrate with existing systems.
• Ensure new systems enhance patient experience and care delivery.
• Establish KPIs to measure the effectiveness of new systems.
• Evaluate risks and develop mitigation strategies.
• Use data-driven insights to prioritise features and deliver value.

What we’re looking for:

• An experienced Technical Business Analyst with a strong understanding of Agile principles and iterative approaches.
• Skilled in identifying, analysing, and communicating business problems.
• Utilise AI and automation for process enhancements.
• Lead process changes and support implementation.
• Strong risk management skills.
• Build and maintain effective stakeholder relationships.
• Apply strategic thinking with strong technical skills.
• Excellent communication and interpersonal abilities.
• Find simple solutions for complex issues.
• Expertise in all stages of the agile lifecycle.
• Present technical information clearly to non-IT staff.
• Understand digital trends, especially AI and automation.
• Willingness to work outside core hours (including weekends) and travel as needed.

Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis. 

We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.

Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. PCR has been shortlisted for an Impact Prize and won the Change Project of the year award in 2023

The Events & Community Manager role is a new position, created to give the attention and expertise needed to our large and profitable portfolio of virtual challenge events, which have collectively raised over £1m gross income per year for two years. It is a crucial role within the team, overseeing the innovation, planning and delivery of all virtual challenges. You will work with colleagues accross the organisation to seize opportunities, whilst ensuring best practice in our fundraising activity and infastructure, delivering brilliant stewardship during supporters participation in the virtual events and beyond. 

The position reports to the Head of Events & Community, and will line manage one Events & Community Executive. Collaboration will be important, especially with the senior Events team managers who lead the innovation, planning and delivery of third party and PCR owned bespoke events. 

Key Responsibilities

Strategy, Project Management and Income Growth

• Lead the strategy to maximise the value of PCR's virtual challenge events portfolio, working with the Head of E&C and others to take a long-term view, building on existing foundations to grow and maintain a sustainable income stream
• Oversee the project management of PCR's Facebook Challenges in the UK, leading end-to-end planning and delivery with the support of the E&C executives to hit ambition fundraising targets
• Design and deliver ambitious fundraising budgets for your projects which contribute net income towards PCR's lifesaving mission
• Create and maintain good relationships with suppliers, venues, agencies and consultants to ensure great value
• Oversee the stewardship of fundraisers taking part in virtual challenge events, gaining a solid understanding of the audience, ensuring supporter journeys are relevent and engaging and using feedback to continually develop positive experiences for supporters
• Work with other events team managers to contibute to the planning and delivery of other activity areas, including third-party challenges

Product Development and Innovation

• Continue to grow and improve PCR's Facebook Challenge portfolio, staying up to date with sector trends and opportunities for new journeys, suppliers, propositions and tools, taking a test and learn approach and always ensuring that learnings are captured. For this, there will be realistic budgets and an understanding of the investment needed for new ideas
• Develop approaches to engage supporters beyone their initial participations, working with Public Fundrasing colleagues and others to test cross-selling journeys and maximise the lifetime value of virtual event fundraisers
• Work with other team members to improve other areas of social and virtual fundraising (e.g. non-challenge fundraising on Meta), ensuring all supporters are stewarded and income generaltion opportunities are seized upon
• Maintain a strong level of understanding of PCR's existing (and target) supporters in order to create and implement products & stewardship that motivate and inspire.
• Alongside the Head of E&C and other Events team managers, embed a culture of innovation and supporter insight
• Proactively collaborate internally, working with other teams to identify opportunities which meet PCR's objectives
• Be proactive in your personal development & look for opportunities to learn - with support from your manager

Team leadership

• Line manage one Events & Community Executive, overseeing their work, guiding them to improve & innovate in their role, and supporting their professional development
• Work with the other Events team managers to support (and where appropriate take a lead on) the development of processes and infrastructure in order to improve efficiency, compliance and best practice across the team
• Work closely with the Head of E&C and the other Events team managers on team strategy and capacity planning
• Work with the team to embed our agile ways of working, modelling the principle that we all take collective responsibility for the team's shared goals
• Attend and contribute to meetings, sharing new ideas and learnings that might be useful for the wider team
• Work with the Head of E&C and other Events team managers to embed and model PCR's organisational values: innovation, collaboration, accountability and championing the patient voice

As with everyone in the the Public Fundraising department, you may also get involved with other projects and tasks as appropriate to support all our activities. 

Attendance may be required at some weekend and evening events, for which TOIL will be given. 

Skills and Competencies

Some of the key attributes of the Events & Community Manager will be:

• A willingness to get stuck in, proactive attitude and eagerness to learn
• Confident event and project management skills, including end-to-end planning, budgeting & results tracking
• An understanding and (ideally) experience of large-scale virtual challenge events or similar peer-to-peer fundraising activity
• The ability to see opportunities and drive progress in existing events - and finding our next successful ones!
• An understanding of good line management practice and the ability to take a leadership role within the team 
• A strong sense of personal accountability.
• Excellent organisational skills and an ability to juggle multiple competing priorities/ projects, identifying the most valuable use of your time
• Great communication and stakeholder management skills
• The ability to motivate and inspire a range of audiences through relationship building and storytelling
• Good attention to detail and IT Skills
• A strong belief in the work we do at PCR and committed to PCR's values

How to Apply 

Please submit your CV and a cover letter explaining why you feel you would be a good fit for the role.

The closing date for applications is the 7th of May and interviews will be held on the 13th and 14th of May. 

For more information about our organisation, visit the Prostate Cancer Research website, The Prostate Progress webpage, and the PCR online patient resource, The Infopool. 

PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age. 

Applications close 23:30 on 13th May with online interviews scheduled for w/c 19th May. Successful candidates may be invited to second round interviews in person at our London office w/c 26th May.

Senior Housing & Welfare Advice Worker’s post

The Manna Day Centre is a drop-in Centre for homeless and vulnerably housed single men and women. It is run by a team of project workers, under the Director, who are responsible for its smooth operation. Basic Services offered include food, showers, clothing, housing & welfare advice, medical care, and access to laptops. The Centre opens to service users 7 days a week, 8.30am– 1.30pm. The working week for this post is Monday to Friday, 9.00am to 4.00pm each day.

The Senior Housing & Welfare Advice Worker must have a commitment to homeless people, which includes acceptance and respect. Responsibilities are shared among the team according to needs, skills and aptitudes. The annual salary is negotiable (depending on your experience) ranging from £33,775 to £41,359. Benefits include a pension scheme, travel loans and 25 days annual leave (plus time in lieu of bank holidays worked).

Those applying for this post should have:

Ability to manage a team

Housing & welfare advice experience

Experience of undertaking housing & welfare casework

Ability to prioritise and manage a busy caseload.

Experience of working with homeless & vulnerably housed people.

The closing date for applications for this post is Sunday 8th June 2025.

OUR CHARITY

Campaign Against Antisemitism is the UK’s leading organisation fighting antisemitism nationwide. Our volunteer-led charity is dedicated to exposing and countering antisemitism through education and zero-tolerance enforcement of the law.

We raise awareness through front-page media campaigns and major outreach events such as the March Against Antisemitism. Our litigation continues to set landmark precedents. We pride ourselves on working intelligently and fast to deploy innovative and aggressive campaigning strategies against antisemites.

Every year, we reach millions of people through our work in the media and social media. We have become a go-to source of information and comment for journalists, tens of thousands follow us on social media, hundreds of thousands read our website and our research is widely relied upon.

We are a small team of staff with our main office in London, working with hundreds of dedicated and talented volunteers. We operate with an entrepreneurial, positive, passionate and thoughtful mindset to accomplish our mission.

THE ROLE

The full-time Communications and Research Manager reports to the Chief Communications Officer, working to help inform the public about antisemitism using a variety of media.

You will be joining our small, fast-paced, entrepreneurial staff team based at our office in central London.

The role brings a diverse set of responsibilities and an opportunity to work within a charitable organisation with a strong sense of purpose.

Responsibilities

• You will write and edit journalistic-quality articles about antisemitism, from crime to politics, including investigative pieces

• Compose posts for our numerous social media channels, where we have an unrivalled following

• Design mailouts for our subscribers, informing them of our latest work and how they can get involved

• Draft accessible content for videos and our podcast, working with our Creative team which will use your concepts and content to create final products for our online audience

• Cultivate media relationships and provide information and research to journalists in real-time

• Help conceive innovative campaigns to raise awareness of antisemitism and educate the public

• Submit complaints to media broadcasters, regulators and others when outlets fail to meet their editorial standards

• Correspond with members of the public who write in to us

• Work with our academic volunteers and pollsters to help explain the nature of antisemitism in Britain, trends and strategies for addressing it

• Support units across our organisation in the preparation of materials relevant to their areas of work that conform to our house style and brand

• Report to the Chief Communications Officer, supervise a Communications Officer and work with a dedicated team of staff and volunteers

Skills required

• Excellent interpersonal skills

• Meticulous attention to detail and strong organisational skills

• Ability to prioritise, analyse and respond quickly

• Some understanding of the history and current diverse manifestations of antisemitism

• Build and maintain strong relationships with journalists and other stakeholders

• Thrive in a fast-paced, mission-led environment

• Passionate about CAA’s mission and making a difference within a team

• Minimum of three years’ proven track record of writing or editing SEO-friendly content, preferably in a fast-paced environment

• Some experience in supervision or management, or a willingness to take on this next step in your career

What you will gain

You will gain a wealth of experience in:

• Writing and editing informative content that grabs and holds attention of diverse audiences using different media

• Applying defamation law and other legal principles and good practice to your writing

• Delivering high-quality, accurate content at a fast-pace

• Understanding how the news media industry works and the nuances across different social media channels

• Working within a team, supervising staff and volunteers and supporting others across a charitable organisation

• Building interpersonal skills in a fun and supportive office environment

You will play a key role in the development of CAA’s work in the UK and supporting its growth. You will receive training in areas where you do not yet have experience.

You will have the opportunity to be part of a charismatic, positive and passionate team

If you’re passionate about the potential of gaming to drive real-world change, have the creativity and connections to build standout partnerships, and thrive in fast-paced, collaborative environments, this is your opportunity to lead bold, innovative campaigns that raise vital funds and awareness for children affected by conflict.

It’s an exciting time for War Child. We are sector leading with our heritage, connections, and relationships in the world of music, gaming and events. Our friends are superbly connected and ready to use their networks to help us. With a talented, hard-working team, we deliver amazing, creative and innovative fundraising in spades that has a huge capacity to inspire people.

 We are seeking a Gaming Partnerships Manager to join our team. This role offers the successful candidate the opportunity to create, activate & manage key gaming campaigns and partnerships, specifically managing one of our highest value partnerships: Jingle Jam. As an important member of War Child’s award-winning Gaming Partnerships team, you will have a direct impact on the lives of children who have been affected by conflict by raising funds and awareness within the video gaming industry.

Below are some of the key experiences and competencies we’re looking for. However, if you don’t meet every requirement, we still encourage you to apply—your unique skills, experiences, and perspective could be exactly what we need to help War Child reach and support more of the world’s most vulnerable children.

• In-depth knowledge of the games industry and its collaborative opportunities, especially where it intersects with streaming and charitable giving.
• Proven new business and account management skills that can use creativity to leverage contacts and experience to deliver income-generating activations.
• Strong experience of managing campaigns, including critically evaluating activities to achieve strategic priorities and maximise their effectiveness, able to meticulously plan and maintain a pipeline and budget income as well as manage your workload to meet deadlines, manage priorities, update stakeholders and hit targets.
• A confident presenter with the ability to pitch War Child passionately, concisely and professionally to potential gaming partners across all levels of seniority
• Excellent relationship management skills, with the ability to take a personalised approach to business relationships at all levels with corporates, content creators, and partners.
• Demonstrated success in achieving financial targets through account management and business development.
• Strong verbal and written communication skills, capable of distilling complex information into compelling and understandable documents, as well as influencing and negotiating effectively.
• Experience in developing and delivering supporter journeys and cultivation plans to recruit and steward supporters.

What we can offer you

At War Child, we genuinely value different ways of working. From day one, we’re open to discussing flexible options, including hybrid working, flexible hours and compressed hours. Our goal is to support our employees to do their best work while ensuring we continue to deliver for children affected by conflict. 

On occasion, we might close a vacancy early due to a high number of applications being received. Interested candidates are encouraged to submit their application as early as possible.

Join us and be part of a team dedicated to ensuring a safe future for every child affected by war. 

The Health Collective is one of our central campaigns. It has emerged out of the urgent need to close the health gap for women from marginalised communities and is made up of and led by grassroots organisations, representing women’s voices from every marginalised community in our society.

The Health Collective Community Manager will be responsible for managing the development, expansion, and sustainability of the Health Collective.

This role will focus on managing and growing the existing community of members, organising and facilitating regular meetings, content creation for the Health Collective, coordinating the development of a unique identity for the group, and establishing an online community forum.

The role will also involve coordinating training sessions, events, and communication between the Collective and external stakeholders. This is an exciting opportunity to be at the forefront of a growing community that empowers women and promotes health equality.

The successful candidate will play a vital role in fostering a safe, inclusive, and engaging environment for women to connect, learn, and share their experiences around health and well-being, as well as influencing national and local policy to reduce health inequalities (for women from marginalised communities).

The ideal candidate will be skilled in community engagement, digital content creation, and communication, with a strong passion for women’s health and empowerment.

Please note, this role is funded through the National Lottery Community Fund.

Main Duties

Community Engagement & Growth

• Actively manage and grow the online and offline community, recruiting new members from all marginalised communities and fostering a sense of trust and connection.
• Design and manage regular communications with members, updating them about upcoming HC events/meetings, news/policy relevant to the inequalities agenda and funding/research opportunities.
• Set up and run a virtual community for members and monitor and moderate community interactions to ensure a positive and respectful environment.
• Develop and implement strategies to attract and retain members, promoting inclusivity and engagement.

Content Creation & Communication

• Create and share high-quality, educational, and influencing content across social media platforms and the website.
• Collaborate with experts, healthcare providers, and advocates to produce webinars, workshops, and other community-centred initiatives.
• Work with a designer and members to create the Health Collective's logo and identity.

Event Coordination

• Plan, organize, and manage virtual and in-person health collective meetings, liaising with members to determine the agenda and experts to find a diverse range of speakers.
• Collaborate with external partners to enhance event quality and reach.

Monitoring, evaluation & reporting

• Record and monitor the Collective’s activities (output) and their effectiveness (impact) through data collection, surveys, interviews and case studies.
• Report on project progress and update the Wellbeing of Women team regularly.
• Report on project progress to National Lottery at least twice a year with information about the Collective’s outputs and impact along with an expenditure budget for the period
• Work with an external consultant to assess the Collective’s impact annually.

Advocacy

• Work with the Head of Comms and Campaigns to build relationships with key stakeholders, influencers, and organisations aligned with the collective’s mission.
• Monitor news and political developments relevant to the Health Collective’s work.

Benefits

Attractive benefits package including employee discount scheme and cycle to work scheme.

Wellbeing of Women is an equal opportunities employer.

As Fundraising Grants Officer, you’ll play a vital role in securing funding from a variety of sources. Sitting within the Philanthropy team, you will contribute directly to our ambitious income targets by identifying and applying for grants and funding opportunities.

You’ll have excellent writing skills with an innate understanding of how effective verbal communication and writing skills can influence people’s decisions. This role offers the unique chance to gain hands-on experience in writing compelling grant applications, while also developing broader fundraising skills across trusts and foundations, major gifts, and corporate partnerships. It’s a fantastic opportunity for someone looking to grow in a dynamic and supportive team.

Drawing on your experience in fundraising, grant applications, grant-giving, or grant management you’ll play a key role in supporting our mission. This is an opportunity to grow professionally while making a meaningful contribution to our goal of advancing human health through medical research.

We would like to hear from you if you can demonstrate:

• Experience of undertaking research to identify and assess potential funding opportunities.
• Effective written communications with a persuasive writing style.
• Experience of successfully making or reviewing fundraising or grant applications in a charity. grant-giving organisation, research funding organisation or scientific setting.
• Strong research and analytical skills with excellent attention to detail.
• Working in an organised manner, managing deadlines effectively and responding flexibly to work priorities.
• IT literacy and experience in effectively using a CRM system for fundraising.
• Developing and managing effective working relationships with colleagues and external stakeholders.

We will offer a salary of between £29,000 and £34,000 depending on experience for a 36-hour week. Ideally you will be a full-time employee but we are happy to consider a part-time contract (min 0.8 FTE). This post will be offered as a permanent contract.

We value spending time working in-person to develop strong connections with each other and with our mission, so you will be based at our central London office for a minimum of three days a week (usually Monday, Tuesday, and Thursday) with the option to work remotely for the remainder.

At the Medical Research Foundation, we believe that diversity drives creativity and innovation. We are dedicated to promoting equality of opportunity, fostering fairness and inclusion, and creating an environment where everyone feels that they belong.

We especially welcome applications from individuals from minoritised groups, including those from Black, Asian, and minority ethnic backgrounds, disabled people, and members of the LGBTQI+ community.

This is an exciting new role for our organisation! You’ll have the freedom and autonomy to shape our marketing strategy, working hand-in-hand with our Director and Senior Leadership Team to make a tangible impact in our community.

• Salary: £36,565 - £41,200 per annum (dependent on experience, Full-Time Equivalent)

• Hours: Flexible arrangements! We're open to accommodating everything from 20 hours per week (0.5 FTE) up to full-time - depending upon the candidates needsmark. Hybrid working options available.

• Contract: Permanent

About Us

Sufra is an innovative charity in Northwest London that prevents hunger, fights poverty and builds community.

With the help of our volunteers and partners, we coordinate a network of food banks and community kitchens, as well as a social supermarket and café. These act as a gateway for guests to access more holistic support – including welfare advice, asylum support, volunteering opportunities and our award-winning community garden.

We aim to work with our guests to find solutions to their challenges together, whilst campaigning against the causes of hunger and poverty.

What You’ll Do

Strategy & Execution: Create and drive an innovative individual giving strategy that grows our existing donor base and revenue.

Understanding Our Supporter Base: Dive into our CRM system (Beacon) to understand, profile, and engage with our supporters on a personal level.

Donor Stewardship: Cultivate and nurture relationships with individual donors, including high-net-worth individuals, ensuring they feel valued and connected to our cause.

Campaign Management: Lead dynamic direct marketing campaigns, digital appeals, and social media drives that captivate and convert our supporters into donors.

Data, Budgeting & Reporting: Analyse fundraising performance like a pro, managing budgets and providing insightful reports.

Team Leadership: Inspire a small but passionate team, and getting stuck in to delivery in order to achieve our shared goals.

And More…

• Support our corporate fundraising initiatives.

• Be the face of Sufra at external events and meetings.

• Work closely with the entire team, stepping in wherever needed to propel our charity forward.

Why You’ll Love Working with Us

Health and Wellbeing: Access to a 24/7 Employee Assistance Programme for confidential advice and counselling.

Learning and Development: Annual training budget, plus shadowing opportunities to grow your skills.

Annual Leave: Start with 25 days per year (pro rata) plus bank holidays, gaining an extra day for each year of service (up to 5 additional days).

Pay and Pension: Competitive salaries with regular reviews, plus eligibility for the Nest pension scheme with employer contributions.

Flexibility: Embrace hybrid and flexible working arrangements tailored to your needs.

If you’re an experienced fundraiser with a knack for storytelling and growing an engaged supporter base, we want to hear from you. Join us in driving positive change and making a real difference in Northwest London!

Research Associate - National Youth Agency

Contract: 12-month Fixed Term Contract (with potential to extend)
Hours: Full-time - 37 hours per week 
Salary: £30,000 – £35,000 per annum, dependent on experience
Remote: This role is 100% homebased with occasional travel for staff residentials and other events.

What we do

As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work

About the Role

This is an exciting opportunity to join our Knowledge Team, working alongside two existing Research Associates and a Data Analyst. 

You will be integral in delivering research, data, and insights that support organisational development and programme delivery across NYA.

We are looking for an experienced mixed-methods researcher with a strong understanding of social research and evaluation approaches. Ideally, you will have experience working in or alongside the youth sector and be confident using both qualitative and quantitative methods.

You’ll need to be flexible, proactive, and a strong communicator, able to explain complex ideas to varied audiences. 

This role is ideal for someone looking to make a tangible difference through evidence-led approaches that shape policy, practice, and impact in youth work.

Key responsibilities for this role will include:

• Designing and delivering research projects using a range of methods including surveys, interviews, and focus groups.
• Supporting the development of the NYA research and data hub, including external research collation and data visualisation.
• Leading on evaluations to meet funder requirements and contribute to NYA’s growing evidence base.
• Analysing data from NYA programmes to support impact measurement.
• Promoting evidence-based practice across NYA and the wider youth sector.
• Communicating findings clearly through reports, briefings, and presentations.
• Managing research projects and collaborating with internal and external partners to deliver on time and to quality.
• Responding to internal and external research enquiries.

The ideal candidate will have experience in social research, familiarity with various research methodologies, and the ability to communicate complex findings to diverse audiences. 

Please refer to our Candidate Pack for more information on the role and the requirements.

Why Work for NYA?

NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.

NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.

A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.

NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.

We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

How to Apply:

Please download our applicant pack to find out more about the role and requirements

To apply, please submit the following via our online application platform by 11:59pm on Monday 12th May 2025:

A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section. 

A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the

About You section. 

We will request data for our EEDI monitoring purposes, providing this is optional.

Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.

The National Youth Agency is an equal opportunities employer. 

At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission. 

We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.

Youth Work changes lives

Which is why we’re committed to ensuring that as many young people as possible get to benefit from it. As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power.  We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.

We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.

REF-221126

Brain tumours kill more children and adults under the age of 40 than any other cancer, yet historically just 1% of the national spend on cancer research has been allocated to this devastating disease. Brain Tumour Research is determined to change this. 

Their vision is to find a cure for all types of brain tumours. To achieve their mission, they are looking for a Community Fundraiser who will proactively engage with supporters, community groups and volunteers across the West Midlands to join their team of 12 Community Fundraisers across the UK.

The Community Fundraiser (West Midlands) is responsible for providing support and guidance to fundraisers within their communities to achieve their ambitions and ultimately raise vital funds for Brain Tumour Research. This is achieved through a wide variety of activities such as helping supporters to make the most of their own fundraising, engaging participants with externally organised events such as the Great Birmingham Run, and encouraging communities to get involved in events organised by Brain Tumour Research such as Wear a Hat Day and Walk for Hope. The Community Fundraiser will be the face of Brain Tumour Research in the area, providing excellent stewardship to existing supporters, and building great relationships with new supporters.

This post has been vacant since Autumn, and as such needs a fundraiser with confidence and capability in fundraising to join the team, provide donor love to the loyal supporters in the area, and approach developing the areas potential with energy and enthusiasm. If you have fundraising experience and are keen to join a charity with ambition and an amazing supporter base, then this could be the role for you.

Please note the successful candidate will need to live within the region (Warwickshire, Staffordshire, Herefordshire, Worcestershire, Shropshire and Gloucestershire), have access to a car and be willing to travel around their region. If you are not currently based in this area, please clarify if you have plans to relocate.  

Application notes 

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To progress your application, please follow instructions in the pack to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call. 

As this role has been vacant for some time, we are running rolling interview to see suitable candidates as they apply. Interviews will be kept to one stage, and organised to suit the candidate, where possible. Don’t delay – apply today! 

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Social Care IDVA - RBKC

Salary: £28,000 - £32,000

Location: Across three locations within RBKC and Hammersmith Head Office

Contract: Permanent

Hours p/w        35 hours per week (some working from home up to 2 days)

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. 

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. 

About the role:

The Social Care IDVA will work within a dynamic, fast paced, crisis intervention, advocacy, and support service to ensure the voice of survivors informs every stage of the process, specialising in working with women whose families are involved with Family Children Services and risk to children is a factor.  You will work to make proactive contact and provide high quality advocacy and support based upon a client led needs and risk assessment to women, focusing on working with those aged 18 and over who access the domestic abuse service. This role is part advocacy, part training/education and project work to improve response to victim/survivors experiencing domestic abuse. You will be embedded in the local authority Family Children Services team, working with Social Care professionals to ensure they adopt a trauma informed approach, can recognise the dynamics of domestic abuse and are providing more holistic support. You will be the domestic abuse subject matter expert on site, upskilling fellow professionals and acting as a point of contact for any clients experiencing domestic abuse and support requirements from Family Children Services.

The Social Care project was established in 2021 and has been working in partnership with Hammersmith and Fulham Family Children Services, so the IDVAs will inherit strong working relationships and a commitment from all parties to offering more trauma-informed services.  The borough has a focus on prioritising and developing good DA work in social care and this is an opportunity to be a major player in institutional change, ensuring that women accessing Family Children services for their children have an improved experience and that the local authorities are leading the way for all survivors engaging with their services.

Advance delivers nationally accredited, quality marked services in Hammersmith & Fulham, Westminster, Kensington & Chelsea, Brent, Ealing, and across parts of East London. We work within a coordinated partnership response to domestic violence to provide independent domestic violence advocacy and support for women, children and young people and women’s community services for women who are involved in the criminal justice system, in anti-social behaviour or are at risk of breaking the law.

About You:

You will have an excellent understanding of domestic violence and its effects on women and children and of best practice within the domestic abuse in various areas of need, with particular knowledge on children safeguarding/legislation. As an experienced domestic violence advocate who has worked with complex and multiple needs, the post holder will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. Experience of direct work with female survivors of domestic violence, of supporting women with child safeguarding, needs, and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision.

To be successful as the Social Care IDVA you will need the below experience and skills:

You will establish positive, proactive, and innovative working relationships with housing services and partner agencies.Provide high-quality crisis intervention, information, advocacy, and proactive support to women referred to the service, in respect to risk management and safety planning, criminal and civil remedies, housing, health, welfare rights, and children’s legislation.

Your abilities extend to assessing the needs and risks of survivors, carry out short and longer-term risk management, safety planning and support and identify and refer to services appropriate to their needs.Advising women of their rights and options for seeking help and support from other agencies and proactively advocate to ensure barriers to accessing support and protection are reduced. You will work as an advocate and educator to raise awareness and upskill professionals within Children Social Care plus work with colleagues to successfully develop and deliver training.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. 

· Interviews are taking place on rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits: 

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways 

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email contact the Talent team via our website and the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

We are looking for an Executive Assistant to provide support to the CEO and Board of Trustees, as well as adding administrative capacity and office management function to the Staff Team. This is an integral role that requires a diligent, detail oriented individual, with a passion for the vision of Prison Fellowship.

Our mission is to show Christ's love to people in prison by coming alongside them and supporting them. We run a number of programmes, including Angel Tree, Sycamore Tree, Letter Link and Pastoral Care.

This position is 35 hours per week across five days. This role is based in our office in London (SW1). We are open to discussions about flexibility, including hybrid working.

If you would like to be part of a small and passionate team of people supporting the work of thousands of Volunteers in prisons across England and Wales, we would love to receive your application!

Please apply with a full CV and covering letter. You must have the right to live and work in the UK.

We work with people from all walks of life and we want to reflect the diversity of our volunteers, supporters and the people we serve in prison. Therefore, while of course we welcome all applications from interested and suitably experienced people, we particularly welcome applications from underrepresented minoritised groups.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Established in 1954 we are a UK based charity devoted to the study and conservation of the mammals of the British Isles. We aim to raise awareness of the issues mammals face and share our scientific research so they can be best protected in the future. A small team of staff delivers big results through coordination and promotion of surveys, trainings, campaigns, publications and events that inspire, inform and mobilise our members and supporters and support the work of grassroots mammal groups and individual volunteers

Following the recent confirmation of the Mammal Society’s research priorities for the next 5 years, we are seeking a talented, enthusiastic Data and Research Officer with a passion for nature, science and conservation who will help us to put strong foundations in place so that we can deliver maximum positive impact for mammals through our work.

The Mammal Society is committed to being an inclusive and disability-friendly employer and is keen to attract applicants from a range of backgrounds. All applications will be anonymised and shortlisted via a consistent and transparent points-based process against the requirements of the role as set out in the Job Description and Person Specification. The role is home-based, and interviews will be conducted via Zoom unless a candidate raises an issue with this format, in which case an alternative will be arranged to satisfy any requirements for inclusion.

To apply, please submit your CV with a covering statement of no more than 750 words explaining your suitability for the role as outlined in the JD and Person Specification.

We would be grateful if you could also complete and return an Equality & Diversity Monitoring Form, but this is optional and may be submitted separately.

The successful candidate will be working with adults in a residential setting delivering assessments, group sessions and one-to-one therapy to those admitted to the service. The post-holder will offer an intensive, abstinent-based programme with high levels of group therapy and a strong emphasis on aftercare support. The role will include facilitating specialist psycho-educational groups, 12 step, relapse prevention therapeutic groups and individual counselling sessions.

You will work closely with our Supported Housing team and be required to participate in regular team meetings. You will also be required to liaise with external agencies and work creatively to provide the most appropriate treatment plans for clients with complex needs. You may be required to cover occasional evening Aftercare groups.

Main Responsibilities
•  Undertake assessments of people entering the service through various referral sources.
•  Develop, facilitate, and review a group work programme that meets the needs of our clients. These might include dual diagnosis, trauma, cross-addiction, criminal justice issues and various types of substance use.
•  Provide a holistic package of care to people which meets their needs and includes working with colleagues across other teams to help residents with diversionary activities, employment, training, and education.
•  Work with the Supported Housing team to ensure residents are safe, secure, and maintain their tenancies and are prepared to move onto independent living.
•  Provide a range of one-to-one interventions that might include MI, person-centered care, CBT, DBT and trauma work.
•  Manage a caseload of individuals with a wide spectrum of needs.
•  Assist residents to understand the effects and benefits of any medication prescribed for them and the importance of complying with treatment regimes. This might include liaising with pharmacists, doctors, and psychiatrists for monitoring purposes.
•  Provide psychoeducation to raise awareness and understanding of substances and their effects.
•  Provide onward referral and liaison with wrap-around support within SCT to enable our residents to achieve social integration and personal development.

Client Management
•Coordinate and carry out assessments of new residents and the referral and acceptance process, ensuring that each client has a programme appropriate to their needs.
•  Conduct joint 3 and 6-monthly reviews with Supported Housing team colleagues.
•Provide group and individual counselling as required by the service.
•Support residents from admission until completion of treatment.

Operational Support
•Comply with all monitoring and evaluation requirements.

General Responsibilities
•Engage with and inspire people in recovery.
•Ensure a safe and secure environment for residents, free from alcohol and drugs, and free from abusive behaviour and exploitation.
•Ensure that all SCT activities are carried out with due regard to Health and Safety legislation, SCT policies and procedures, as well as good practice.
•Work within the policies and procedures of SCT.
•Implement SCT’s Equal Opportunities Policy, understanding its implication in the development of services to clients.
•Attend regular supervision sessions, both internal and external.
•Attend meetings within and on behalf of SCT as appropriate.
•Undertake other tasks consistent with the post or as delegated by your line manager.

Strategic Excellence
•Be an effective role model, with the ability to inspire and motivate others.
•Work collaboratively with the Recovery Hub team.
•Ensure you are kept up to date with developments within the sector, thus enhancing your knowledge and practice
•Capture the outcomes of the therapeutic programme with all monitoring and evaluation methods that are required by your line manager, to capture the impact of SCT work, whilst ensuring the voice of SCT clients are heard.
Qualifications and Experience

ESSENTIAL
•   Educated to degree level or Diploma Level 4 in Counselling.
•Two years’ experience of therapeutic work with: people in recovery, people experiencing homelessness or people with significant trauma histories / adverse childhood experiences.
•   One year’s experience of one-to-one counselling.
•A solid working understanding of CBT, MI, Relapse Prevention techniques and/or other interventions applicable to working with people in recovery.
•Experience in delivering therapeutic group work.
•Experience in encouraging individuals to reflect on their behaviour (consequences and risks), recognise the benefits and potential for change and provide support and encouragement to help residents achieve change positively within an abstinent community.
•Using effective support systems and networks to develop own knowledge and practice.
•Adhere to the principles of confidentiality of information.
•The ability to understand and work with others’ points of view, values and beliefs.
•The ability to change working techniques based on new information or evidence.
•Able to encourage others to express their views, feelings and wishes.
•Contributes positively to debate within the staff team.
•Promotes SCT by their own standards of conduct.
•Encourages, values and respects contributions from other team members.
•Possesses good written and oral communication and IT skills.

DESIRABLE
•Knowledge of local services and geography.
•Knowledge of the addiction, homelessness sector, social housing and the benefits system
•Experience of working with people with complex needs.