Support Coordinator Jobs in Watford, Hertfordshire
About Us
Headway East London is a charity supporting people affected by brain injury. Working across 13 London boroughs we offer specialist support and services for survivors and their family. We offer therapies, advocacy, family support and community support work alongside our day service: a community venue where people can make the most of their abilities and interests.
We also promote awareness and understanding of brain injury by providing information to the public, and offering training to university students, professionals and businesses.
Our vision is to build a community where people with brain injury are valued, respected and able to fulfil their potential.
About the Role
We are looking for a Day Service Co-ordinator to join our art studio team and support people living with brain injury in our day centre in Haggerston.
You will take responsibility for organising and delivering activities in the Submit to Love art studio, such as supporting members in creating new artworks, planning and delivering events and outings, and engaging members in a variety of other activities in response to their needs and interests.
The role also involves providing advocacy and support (key working) for up to 12 members and ensuring the smooth running of the day service as a member of the co-ordinating team.
Principal Duties and Responsibilities
Activities in the art studio:
- Support members to engage creatively and develop their personal artistic practise.
- Work alongside the studio manager, day service members and volunteers to plan and deliver events, including artist led workshops, exhibitions and open studios.
- Plan trips to cultural events and experiences.
Key working:
- Act as key worker for up to 16 members, checking in regularly about their engagement in the centre and their general wellbeing, and supporting them with information, advice, and advocacy as appropriate.
- Establish and maintain contact with members’ families, carers, and relevant statutory partners to facilitate good communication and better provide appropriate support.
- Maintain accurate and up-to-date records, including comprehensive individual risk assessments.
Day Service co-ordination:
- Work closely with colleagues and volunteers in the day service and other teams at Headway East London to create a welcoming, supportive, and stimulating environment for members.
- Share responsibility for practical tasks in the day service to ensure its smooth running.
- Work sensitively with volunteers, supporting them alongside the volunteer co-ordinator to take on meaningful and rewarding roles in the day service.
How to apply:
Please visit our website for more infomation on how to apply for this role. Closing date for applications is Friday 10th May 2024 at 9:00am.
We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.
Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our close partner is providing financial services guidance to a number of large development agencies & institutions around the world proving grants to NGOs. The International Development team works closely with these global clients – such as UNICEF, The World Bank and the Gates Foundation ensuring their funds are managed approrpiately maximising the effectiveness of crucial development projects.
The Project Coordinator has to assist in providing project coordination for the full life cycle of any assignment offered to our clients; from the proposal process, contract management with the client, assignment planning, through to assisting with the report writing, and ultimately billing the client.
Contract Responsibilities
·Assist with proposal and tender submission, including preparing project budgets and schedules, liaising with prospective staff and ensuring all proposals are submitted within the respective deadlines
·Ensure that contracts are as per the issued proposals, that all terms agreed are in the organisations’ best interests and support the Managers/Partners in any contract administration required
·Plan the fieldwork of the project, including agreeing dates with the beneficiary, liaising with internal and external staff to ensure they can perform the required service on the agreed dates and that all parties have the necessary information to ensure the project fieldwork runs smoothly
·Draw up contracts between our organisation and any subcontracted firm
·Monitor and track project progress and on our ‘Control Schedule’ to ensure all stakeholders are kept up to date with any project developments and that deadlines are met
·Act as the point of contact for all stakeholders (including the client, the beneficiary, internal/external teams and management)
·Assist the manager in finalising of reports & deliver final product to client
·Monitor internal staff working hours & expenses incurred, to ensure project budgets are adhered to
·Check and process external suppliers’ invoices, making sure all days worked and expenses incurred are within the agreed budget, liaising with finance as and when issues arise
·Assist in client billing, ensuring that all bills issued are as per the contractual terms between the firm and the client, that all costs are accounted for, and that bills are paid by the client in a timely manner
·Create and maintain comprehensive project documentation for future use, ensuring that all projects are properly logged and can be used in future proposals/tenders
·Carry out required client onboarding procedures and compliance checks
·General: translate documents, maintain filing system of documentation by client and by assignment, assist with training new project coordinators, archive files when necessar
The Project Coordinator takes responsibility for specific clients and works closely with the respective Project Managers, Manager and Partner.
This is an amazing career opportunity for someone that want to work for a successful internationally focussed and diverse organisation truly making a difference in the world!
Campaign Coordinator
Location: King's Cross, London (Hybrid)
Salary: £31,200 per annum
Contract: Permanent
Hours: Full Time
Who are we?
Art Fund is the UK’s national fundraising charity for art. We give grants to help museums, galleries, historic houses and public arts organisations to acquire objects for their collections, to share them with as many people as possible, and to support research and training for museum professionals. We are supported by our growing membership of 135,000 through the National Art Pass, as well as the generosity of many individuals, trusts and foundations.
The role
The Campaign Coordinator, with an excellent understanding of B2B, will coordinate business to business campaigns to increase awareness of Art Fund and its activities amongst arts professional audiences and their museum visitors. With demonstrable experience of managing marketing campaigns, they will deliver promotional activity to increase uptake of our grant-giving programmes, national events with museums, digital products and services for Museums.
The post holder will work with internal teams to implement activity across a number of owned, earned and paid channels (online and offline) and evaluate the success of campaigns and contribute to the continuous improvement of marketing activity.
Key Employee Benefits:
- Generous Annual leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas.
- Free National Art Pass (NAP) – for yourself and another person of your choice.
- Free Entry to Exhibitions
- Life Assurance – cover for up to three times your basic salary.
- Season Ticket Loan
- Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.
This post is London-based. We have a hybrid working model of minimum 2 days per week (for full time staff) at our King’s Cross office (2 Granary Square, London N1C 4BH).
Closing deadline: 23.59 on Wednesday 8 May 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.
We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.
Non-UK nationals will require current and valid permission to work in the UK.
No agencies please.
Location: Hybrid – WFH, Head Office (Camden) and travel to services as required
Salary: (3.2 Indirect) £30,765.38 - £32,887.13 per annum, pro rata according to work agreement.
(Please note, successful candidates are usually appointed at the bottom of the relevant band)
Hours: 2 to 3 days per week, worked over Monday-Friday, flexible with hours/days worked (We will consider applicants that can work between 2 to 3 days a week)
Contract: Permanent
Closing Date: 8th May at 12 noon
Virtual Interview Date: 16th May 2024
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Service User Involvement Coordinator at Solace Women's Aid.
We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Service user involvement is a key part of our 5-year strategy and we are looking for a Service User Involvement Coordinator to ensure the views of service users and people with lived experience of VAWG inform the development and delivery of services, operations, and ongoing strategy.
About the Role
The key responsibilities of the Service User Involvement Coordinator are:
- Implement and report on progress for the SU involvement strategy
- Work in partnership across other Solace’s departments, specifically with services
- Promote the value of service user and potential service user engagement across the organisation including supporting the SU advisory panel and SU ambassadors.
- Engage and collaborate with staff and service users to increase the range of service user involvement opportunities available.
- Network locally and nationally to share and implement best practise and partnership initiatives
- Train and support service users to be involved in influencing opportunities
- Coordinating and disseminating the annual service user surveys
About You
To be successful in the role of Service User Involvement Coordinator you will be motivated, pro-active and supportive, with a strong commitment to person-centred work and service user involvement, you will also need to bring with you the following skills and experience:
- Effectively involving service users and improving services and/or influencing decision makers
- Working collaboratively with staff and managers to improve their involvement and co-production practice
- Thorough understanding of and a passion for coproduction and the benefits it brings
- Excellent communication skills and ability to engage with a range of individuals in a variety of settings
- Experience of developing and implementing strategies, policies and or processes collaboratively with colleagues
We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please email us.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
ABOUT RAHAB
Rahab Project UK is a small charity which is part of a wider global organisation that works towards seeing the lives of at risk and vulnerable women affected by prostitution and trafficking transformed. We support those who are sexually exploited with unconditional acceptance, compassion and dignity to rebuild their lives and achieve their own identity and freedom. We provide learning and development opportunities for women to engage in and offer a supportive and on-judgemental environment as they explore ways and takes steps forward in self-determining their futures.
We are a dedicated team of professionals, facilitating casework support, counselling, wellbeing and learning. As a Rahab team member you will play an essential role in developing and steering our continued growth, but more importantly you will be play a part in the transformative journeys of our beneficiaries and their recovery from exploitation and abuse.
Job title: Project Coordinator
Role type: Part-time (4 days/30 hrs per week)
Salary: £34,000 - £37,000 Pro-rata (depending on experience)
Contract type: Initial 1-year fixed term contract
Location: Rahab Sanctuary (London), some flexibility for hybrid working negotiable
Reports to: Rahab Manager
Overall Purpose: The Project Coordinator is responsible for overseeing the planning, execution, and monitoring of Rahab's projects.
RESPONSIBILITIES AND DUTIES
Service delivery
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Ensure that all aspects of Rahab’s project activities are planned, organized and undertaken to fulfil their objectives within their required timelines.
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Develop, organize, and maintain project documentation, plans, reports, and other project-related documents to monitor and track overall progress, outputs and achievement of milestones.
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Identify, troubleshoot, and communicate project risks, delays and issues to the Project Manager and relevant stakeholders.
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Monitor project progress with team members and task as required.
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Contribute to the development of funding applications in coordination with Rahab’s Fundraiser.
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Support Rahab team with volunteer recruitment and training.
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Undertake project tasks as required including supporting the team with outreach when necessary.
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Provide administrative support such as minuting weekly team update meetings and setting up relevant meetings with external organisations.
Data collection, record keeping, monitoring & reporting.
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Maintain accurate data and records that capture and analyse information to (i) inform planning and delivery of casework support; (ii) monitor and evaluate wider project outcomes, (iii) to contribute data for future long-term evaluation of casework approach efficacy.
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Produce accurate quarterly management reports.
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Produce timely donor reports for funders within respective deadlines.
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Facilitate a review of project progress for Rahab team at monthly update team meetings, to support project monitoring and tasking.
Service development
Priority stakeholder relationships
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Participate in and contribute to collaborative working arrangements, alongside Rahab Manager, in key stakeholder work - SI MARAC (Sex Industry Multi-Agency Risk Assessment Conference) - with Local Authority, Metropolitan Police and Voluntary and Community sector.
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Participation at monthly SI MARAC meetings, ensuring that the work of the group is effectively joined up with wider groups and meetings focussed on addressing risk and harm.
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Support Rahab’s Senior Caseworker where necessary to ensure SI MARAC outcomes are effectively linked up with Rahab's outreach activities, and work-with Rahab’s Project Manager to ensure team members are kept informed about SI MARAC developments.
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Work with the team to identify and engage in new professional relationships with key organisations across different sectors, and maintain our existing networks of contacts, to (i) develop and expand Rahab’s activities and reach, and (ii) foster collaboration.
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Represent Rahab in multi-agency working groups, meetings, and forums, sharing knowledge and learning, publicising services available and how to access support.
Beneficiary co-production
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Work with Manager to start developing a framework and mechanism for gathering feedback from beneficiaries to evaluate the support they are receiving.
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Work with the team to identify opportunities for our beneficiaries’ active participation in the project in ways that are safe and empowering.
Shared learning
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Participate in team development and learning in relation to best practice interventions and our casework delivery for beneficiaries.
Continued professional development
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Maintain an up-to-date working knowledge of relevant legislation, regulations, guidance, and best practice.
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Within budgetary constraints, attend training and other events to help maintain proficiency and build a network of support amongst peers.
Variation clause
Rahab reserves the right, following full and reasonable consultation with the post holder, to vary, add or alter the terms and conditions of employment.
Flexibility clause
To deliver services effectively a degree of flexibility is required, and the post holder may be required to perform work not specifically outlined above and/or outside of specified working hours. Overtime will not be paid; however, TOIL will be accrued for hours worked and staff supported to take that time. This post includes occasional evening work.
WHO WE ARE LOOKING FOR
For us it is important that you are passionate and committed and that you care for individuals who want to step away from the sex industry or who require support after exploitation and abuse. It is also important that you bring a mature outlook and hold a non-judgmental perspective. The role does not expressly require frontline experience working with this group of beneficiaries, but it does require sensitivity, a sincere desire to learn, an understanding of the complex vulnerabilities that contribute to individuals arriving in these situations and a degree of knowledge of the intersections concerned.
The role description is a useful guide but please don’t discount yourself if you feel you don’t meet all criteria exactly but believe you have the potential. Above all, we value those who work diligently, possess effective and healthy boundaries, and who are committed to seeing lives changed.
We embrace diversity and are committed to inclusiveness and respect of all people, irrespective of individual circumstances, gender, sexual orientation, race, religion, beliefs, ability or age. We encourage people of all backgrounds to apply, including people of faith and non-faith.
SUCCESS PROFILE FOR THE ROLE (Competencies)
Skills and Experience[E] Essential, [D] Desirable
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Experience working at coordinator level handling varied tasks and multiple priorities [E]
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Experience working with at-risk and vulnerable individuals or experience working in an organisation with this group as its focus; or a sincere interest in learning and acquiring the skills and knowledge to support this group. [E]
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Effective organisational skills, prioritising activities and using available resources to ensure tasks and projects are completed to budget and deadlines. [E]
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An excellent problem solver - self-motivated and resourceful; exercises initiative and uses personal authority appropriately. [E]
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Influencing skills and able to motivate and impact individuals and organizations and build collaborative and constructive relationships. [E]
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Cross-cultural competency, able to relate to people from a wide variety of backgrounds with acceptance and cooperation [E]
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Excellent spoken and written English language skills, able to effectively convey information to varying audiences. [E]
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Knowledge of Microsoft 365 suite including SharePoint, Word, Excel and Outlook [E]
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Experience of participating in and working collaboratively in multi-stakeholder activities, initiatives, or projects. [D]
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Experience and or knowledge of working with UK police and local authority stakeholders [D]
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Experience of working with Salesforce [D]
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Knowledge of relevant legislation [D]
Personal Qualities
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Professional demeanour and attitude, conscientious and trustworthy, high personal integrity.
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Mature outlook; level-headed, open-minded and non-judgemental.
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Takes personal responsibility for the quality and timeliness of work, proactively engaging with colleagues to achieve positive results.
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Responds positively to change; adapts to find alternative ways and solutions in dynamic situations.
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Effective and healthy boundaries; able to recognise limitations and voice needs.
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Friendly and approachable; sincere and compassionate with sensitivity to the complex needs and vulnerabilities of beneficiaries.
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A reliable and supportive team member who is inclusive and respectful.
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Actively participates in achieving common goals; shares information and expertise; works together with others to solve problems; puts team success first.
Leadership
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Commitment to the mission; a true ambassador for the ‘Rahab brand’ and ‘DNA’.
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A lateral thinker; sees beyond the status quo and contributes new ideas and fresh insights.
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Proactively seeks opportunities to advance the work; challenges appropriately to envision and empower.
Safeguarding
We are committed to safeguarding of all beneficiaries, staff and volunteers and expect staff and volunteers to share in this commitment. We undertake enhanced disclosure checks (DBS) for all roles.
The client requests no contact from agencies or media sales.
Cohort Programme Coordinator
- Salary: £29,755 – £31,540 dependent on experience
- Contract Type: Permanent
- Hours: Full Time (typically 9:30am-5:30pm but with flexibility)
- Location: We’re based in Elephant & Castle in central London, but this role is fully hybrid so we work remotely, though team members must be willing to travel to London periodically
- Responsible To: Co-Head of Programmes
- Application Deadline: 10am 28th May 2024
- Interview Dates: 1st interview 5th-7th June 2024, 2nd interview 17th June
Our Commitment to Equity
We believe everyone has potential. We are committed to increasing equity among business owners, and we want to do the same for our team. Research shows that some underrepresented groups tend to only apply for roles if they meet every single requirement. At Hatch we are interested in your future potential just as much as your past experience. So if you’re excited about this role but your past experience doesn’t tick every box on the job description, we’d love it if you went ahead and applied anyway.
And if this role isn’t quite ticking all your boxes but you like the idea of working at Hatch, please add your details to our careers mailing list to be the first to hear about new opportunities in future.
We want to ensure that our team represents a wide cross-section of society, and we know that means we have to make an effort to understand and accommodate different people’s needs. If you would require any reasonable adjustments to be made to support you to apply, interview or join the Hatch team please contact us.
Role Purpose
Picture this: You pick up the phone to speak to an entrepreneur that you worked with on a Hatch programme last year. Since you last caught up with them, their business has gone from strength to strength, accessing new funding and customers, and increasing their impact.
They tell you that the support you and the Hatch team provided – running weekly workshops, connecting them with a supportive community of other entrepreneurs, providing them with tailored support from industry experts, and introducing them to a mentor – was critical to their successes. The knowledge, skills, network and confidence that they accessed through Hatch changed the course of their business.
You know that the work you did as a Programme Coordinator – supporting a Programme Manager to design and deliver programmes of support, managing the day-to-day administration of programmes, and acting as the main point of contact for entrepreneur questions and requests – has empowered hundreds of underrepresented founders to imagine, launch and grow sustainable and impactful businesses.
If this is the kind of job you would enjoy, you should join the Hatch team as a Programme Coordinator.
Communicating with founders
- Acting as the main point of contact for entrepreneurs on a cohort, ensuring they all have the information they need to get the most out of programmes
- Communicating with founders individually and as a cohort including via phone, email, zoom
- Leading on administrative matters, including calendar invitations, permissions, photographs, and communications
Programme delivery and support
- Ensuring that workshops, events, and sessions run smoothly and deliver a great experience for everyone involved
- Providing technological support with tools including Zoom breakout rooms, Circle etc.
- Producing materials to support founders’ learning, including PDFs, slides, and spreadsheets
- Supporting the programme manager with the recruitment of founders which sometimes includes; Interviewing, shortlisting, and selection during recruitment cycles.
Working with external freelancers and volunteers
- Briefing and training skilled volunteers, experts and facilitators to ensure high-quality delivery of support sessions
- Coordinating 1:1 support for founders with skilled volunteers/experts on the programmes
- Ensuring the right contracts with founders, facilitators and expert speakers are in place
- Helping maintain our database of expert speakers, freelancers and volunteers
- Identifying and onboarding new freelancers and volunteers by networking, researching, and attending external events
- Keeping track of and processing invoices from freelancers
Monitoring and evaluation
- Gathering feedback from entrepreneurs and sharing insights and areas of improvement
- Interviewing founders and creating case studies from their written and verbal feedback
- Collaborating with the Marketing and Communications team to share stories from our founders on our social channels
Systems and Administration
- Maintaining KPI tracking system to record event attendees, feedback and learning outcomes through our work management system Monday
- Suggesting and creating improvements to systems as needed
Other
- Representing Hatch externally at speaking opportunities (optional)
- Other duties that may be required from time to time as part of a small, dynamic team
Person Specification
- Excellent time-management and organisational skills
- Strong verbal and written communication skills
- Proactive problem-solving skills
- Ability to work independently and identify potentially more effective ways of working
- A passion for supporting underrepresented founders to start and grow businesses that will have a positive impact on the world
- You have the flexibility to work some evenings and weekends to host or attend events and workshops
Benefits
We care about our people and giving them the things they need to succeed, and we are passionate about Hatch being a great place to work.
We are a hybrid working organisation, and our head office in Elephant and Castle is available for anyone to work from as much or as little as they’d like. We provide all team members with a laptop for ease of use wherever you choose to work. Although we offer the flexibility to work from home, there are times when it is useful for us to get together in person for certain meetings and team days.
Our benefits include:
- Flexible working – work from home or in the office and at the times that work best for you
- 37 fully flexible holiday days (including the 8 UK bank holidays) in 2024
- 4 days per year paid time off to volunteer
- 4 wellbeing days per year
- Enhanced parental leave
- Enhanced sick pay leave
- Paid time off for dedicated learning and development opportunities
- Team Days/get togethers 3 times a year
- Access to Hatch programmes and events free of charge
- Employee Assistance Programme
- Employee pension scheme
- Salary Sacrifice Scheme
- Cycle to Work Scheme
- Eye care scheme
- Interest free loans to purchase season tickets for travel to work
To Apply
Please note we are only able to accept applications from candidates who have the right to work in the UK.
In order to apply for this role, we ask all candidates to provide a CV, a cover letter and a response to the following bullet points:
- What excites you about Hatch as an organisation and about this role in particular?
- What do you think makes for a good learning experience for an entrepreneur?
- What would you do in this role that would really make an impact?
- Where did you first hear about this opportunity?
We are only accepting applications via the portal which is accessible on our website. Please note – we will not consider any applications unless they include a CV, cover letter and response to the points above, and/or if they have not been submitted through our application portal.
If you have any questions or need any help with your application, please drop us a line (recruiters will be politely turned away).
If you apply, we will process your personal data for recruitment purposes only and in accordance with our Data Privacy Policy.
The client requests no contact from agencies or media sales.
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgmental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Courage, Together, and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Crisis Centre Coordinator – Part Time
Reference: 196
Responsible to: Crisis Centre Team Leader
Based: Hemel Hempstead Crisis Centre
Salary: £24,928 - £26,250 per annum, FTE
Contract: Permanent
Hours: 30 hours per week (Part Time) Covering a shift pattern of Earlies, Lates and Nights across 7 days.
We are also seeking a Night Coordinator working 3 Night Shifts 3 out of 7
About the Service
The Crisis Centre and rest of Nightlight Services (Café’s, Helpline, Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways. We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis cafes and 24/7 Crisis Centre. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.
As a member of our diverse team, you will work closely with service users in crisis by using a person-centred approach to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.
About the Role
Alongside other Crisis Centre Coordinators, to be a key member of the Crisis Centre team, providing effective operational leadership delivering the Nightlight Mental Health Crisis Centre Service. You will be ensuring the delivery and development of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the provision. You will provide management support to Crisis Centre Mental Health Support Workers and support the Crisis Centre Team Leader in ensuring practice within the service is safe, effective and person centred.
Key Responsibilities
- Providing emotional support and developing, alongside service users, flexible and realistic crisis support/person-centred plans within agreed guidelines with support from the leadership team (including assessments of need, risk, crisis support plans and review forms) in person or via telephone.
- Draw upon own lived experience as appropriate to inform the delivery of person centred support.
- Providing immediate advice and information to clients to support with crisis presentations.
- Liaise with Nightlight management and external services e.g. police, ambulance service, Crisis Resolution Home Treatment Team, Single Point of Access, Safeguarding Out of Hours Service, Mental Health Liaison Teams, Adult Community Mental Health Services etc. as needed in terms of accepting referrals and proactively recognising the indicators of deteriorating mental health and facilitating appropriate support.
- Complete appropriate signposting/onward referrals to both internal and external services in accordance with identified needs and risks.
- Ensuring record keeping is maintained to the required standards at all times and contributing to service monitoring requirements.
- Arranging transport for service users to facilitate access to services as needed.
- You will line manage a number of Crisis Centre Mental Health Support Workers and be part of the operational management for the Nightlight Crisis Centre.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Closing date for receipt of applications is 5th May 2024
Interviews shall take place week commencing 6th May 2024
Please note: We reserve the right to close the advertisement once sufficient applications are received so would encourage early applications.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
We are delighted to have been accredited as a Living Wage Employer.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About us:
Community ConneX is a campaigning organisation and a multi-project service provider working across West London. We support autistic people, people with a disability, and people and families experiencing barriers to live healthier, happier, and inclusive lives. We do this by ensuring their needs, rights and aspirations are met.
Advocacy 1st is a free, independent service provided by advocates who specialise in the Care Act, Mental Capacity Act and the Mental Health Act.
Location: Remote based in Oxfordshire
Key duties:
· Recruiting, training and providing ongoing support to volunteers
· Working with the children and young people to assess their service requirements
· Working with stakeholders to raise awareness and recognise and identify care leavers and young people in need of the Independent Visitors and Care Leavers service
· Looking at opportunities to engage and work with services to identify care leavers and independent visitors
· Reporting and discussing all safeguarding concerns with the service manager
· Completing initial assessments and matching volunteers to young people
· Raising the profile of the Independent Visitors and Care Leavers service
Our ideal candidate:
· Has qualifications relevant to the role
· Has experience of working with children and young people.
· Is aware of legislation such as Care Act 2014, Children and Families Act 2014, Children Act 1989, United Nations Convention on the Rights of the child (UNCRC)
· Has excellent communications and writing skills, and the ability to tailor written and verbal communications to a wide range of different audiences
· Can maintain existing relationships and develop new relationships with clients, families, colleagues and volunteers
· Can generate reports and make presentations
In return we offer a range of benefits including:
· Pension contribution up to 5%
· Death in service insurance
· Employee assistance programme
· Bluelight Card
· Cycle to work scheme
· 23 days of annual leave + bank holidays (increases after 2 years of service)
· Gym membership
· Healthcash plan
· Professional development
We are committed to safeguarding and equal opportunities, and we guarantee an interview to all applicants with disabilities meeting the minimum criteria for the post.
We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.
The client requests no contact from agencies or media sales.
ob Purpose: London Met Students’ Union (LMSU), a registered charity and company, has been enhancing its processes and procedures to professionalise its approach to finances and day-to-day operations over the past year. This role is pivotal in ensuring that all our work meets the standards expected of a charity. It involves supporting the financial administration of the Students’ Union, managing student receptionist staff, and providing administrative support to the union and Senior Leadership Team.
Main Duties and Responsibilities:
Management and Supervision:
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Line manage direct reports and monitor their workload to ensure adequate staffing levels.
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Recruit and manage student staff and volunteers for union projects, events, and campaigns.
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Maintain regular feedback channels with direct reports and conduct performance reviews in line with HR policies.
Finance:
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Assist the Finance and Operations Manager in the efficient running of the Finance department.
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Ensure accurate processing of sales ledger and purchase ledger transactions.
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Assist with payment runs, monthly payroll processing, and various reconciliations.
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Support the Finance and Operations Manager in annual audit and budget preparation.
Income Generation:
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Identify income opportunities and oversee sales responsibilities of student receptionists.
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Ensure student receptionists achieve income generation targets.
Operational Responsibilities:
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Set up work email accounts for new starters and maintain contact details for all staff and officers.
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Assist in gathering required documentation from new starters and manage union storage space.
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Provide administrative support to senior management as needed.
Training:
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Lead training planning for student receptionists to ensure understanding of union opportunities.
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Support other staff training requirements as directed by the Finance and Operations Manager.
How to apply:
For the full job description & application form visit our website.
Deadline for applications: Thursday 9th of May at 5pm
Interviews will take place Tuesday 21st and /or Wednesday 22nd of May 2024
Start date: TBC
Empowering students to make the most of their time at LMU and transform their lives for the better.
The client requests no contact from agencies or media sales.
Office Coordinator (Maternity Cover)
The Office Coordinator position is responsible for the general day-to-day operations of the London, UK office. Due to the nature of this position, work must generally be performed within a 30 hours / week timeframe (M-Fri). This role is an in-office role.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, with other duties upon request:
· General administration as required: call handling and forwarding, front door access controls, post management, post requests, staff access, etc.
· Support of facilities management: oversight of cleaning and maintenance contractors, management of office supplies and procurement, equipment maintenance requests, liaison with building management.
· Facilitating work from home set-ups and procurement and coordinating distribution to personnel as requested.
· Facilitating new starter set-up in collaboration with P&C (HR) & IT inclusive of onboarding, office orientation, etc.
· Responsible for ensuring a clean, safe, tidy, and professional office environment at all times.
· Ensuring the office is health and safety compliant and maintain a knowledge of UK regulations for workplace management.
· Manage any office security systems and accounts, fire drills, fire equipment maintenance, or required inspections. Maintain the fire safety equipment and ensure fire extinguishers are services and smoke alarms / detectors are functioning – conduct fire safety awareness training upon request.
· Manage corporate relationships and partnerships such as shipping vendors, office accounts, and more.
· Ensure the payment of facilities invoices within payment deadlines, including invoice tracking and coding.
· Manage and maintain key office supplies (including pantry supplies, office materials, first aid supplies, etc.). Inventory and maintenance of the storage unit.
· Manage the office access controls / visitor protocols of the office space and coordinate security enhancements / improvements upon request.
· Provides administrative support to the Grant, Contracts & Compliance Department in the coordination of contracts received to and shipped from the London office.
· Supporting staff in the office with questions, inquiries, and support needs.
· In all duties, uphold Internews’ Core Values and demonstrate commitment to fostering a culture of Belonging, Dignity, and Justice.
ADDITIONAL AD-HOC RESPONSIBILITIES upon request may include:
· Coordinates office wide events and meetings including staff meetings, holiday events and special visitor events.
· Other corporate (ad-hoc) special projects as required.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
· Previous or current office administration experience.
· Ability to work in-person from the London-office 4 days a week.
· Demonstrable experience dealing with a wide range of internal and external stakeholders at varying levels of seniority and public profile.
· Ability to communicate effectively with people at all levels, and build collaborative working relationships.
· Ability to work effectively under pressure and demonstrate a calm, confident and flexible approach to work.
· Proficient use of Microsoft Windows environment and MS Office applications including MS Word, Excel, Outlook, Teams and Explorer.
· Organized, logical, detail oriented.
· Relevant higher academic qualification/s or equivalent professional experience.
· Fluent spoken and written English
PHYSICAL DEMANDS and WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met or may be encountered by an employee performing the essential functions of this job. Reasonable adjustments may be made to enable individuals with disabilities to perform the essential functions.
Expected office hours are generally Monday through Friday from 09:00am to 5:30pm.
Vacancy Timeframe:
Deadline for applications: 11 May 2024. Applications will be reviewed as and when they arrive.
The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of their position. As the nature of business demands change so, too, may the essential functions of this position.
This position will be located in the UK, therefore the successful candidate will need to both be present in the UK throughout the duration of their assignment and be able to demonstrate their Right to Work in the UK prior to the role start date.
We’re looking for two self-starting team members who will help coordinate our JUMP befriending project for unaccompanied asylum seekers and refugees.
You’ll be responsible for half of the befriending pairs (currently 28, increasing to 50 in the coming months) and undertake tasks such as working with our partner organisations, managing referrals for young people, recruiting volunteer befrienders, and setting-up and sustaining pairs. This includes leading an initial training day.
You’ll also provide JUMP young people with casework support, help organise our group events and facilitate support from our Hardship Fund.
Main functions
Supporting young people and the JUMP Community
- Managing a caseload of young people; including offering casework support; arranging and attending appointments with the young person where necessary and signposting to available support.
- Helping plan and organise quarterly group events.
- Conducting initial assessments with young people to understand their needs, and once paired with a volunteer, hosting befriending initial meetings.
Supervising and supporting volunteers
- Recruiting, interviewing and onboarding new befrienders, including organising and delivering training.
- Supporting befriending volunteers through regular supervisions, meetings, emails and phone calls, and responding promptly to any safeguarding concerns raised.
- Ensuring that volunteers uphold JUMP’s policies and boundaries for befriending.
Publicising JUMP, and engaging with key stakeholders
- Publicising the project to existing and potential referral agencies, and establishing and maintaining excellent working relationships with them.
- Representing HIAS+JCORE and JUMP in the refugee sector as required, for example at the Refugee and Migrant Children’s Consortium (RMCC) meetings.
Project monitoring, evaluation and record keeping
- Working with experts and the JUMP Project Manager on supporting the project and its evaluation, and keeping accurate records in JUMP’s database.
Other Duties
- Ensuring that JUMP informs our campaigns, communications and education work. As the project develops, there will be opportunities for the post-holder to contribute to and support these areas of our work.
We're looking for candidates who have
- Ability to support, develop rapport and trust with, and motivate both young people and volunteers from a range of backgrounds and ages in challenging circumstances, including the ability to facilitate and engage in cross cultural communication.
- Knowledge of issues facing separated asylum seeking and refugee children and young people, and the rights and entitlements of ‘Looked After’ children and young people.
- Understanding of the current context surrounding immigration, asylum and welfare issues facing children and young people in the UK today.
- Understanding of Child Protection and Vulnerable Adult Safeguarding, and ability to communicate this to volunteers.
- Understanding of youth work principles and methods, including the benefits and challenges of befriending and other participatory methods.
- Ability to network in the refugee sector and develop strong working relationships.
- Ability to work independently and to self-motivate.
- Commitment to HIAS+JCORE values, social justice and antiracism.
- The ability to communicate in languages other than English, in particular Arabic, Spanish and French (desirable)
Experience required
Essential
- A track record of working directly with asylum seeking and refugee children and young people.
- Experience of social work, youth work, or other relevant methods of supporting people in challenging circumstances.
- Experience of training, coordinating and supporting volunteers.
- Experience of juggling commitments and responding to relevant stressful situations.
Desirable
- Educated to at least undergraduate degree level, or equivalent background or experience.
- Working knowledge of Local Authorities’ responsibilities for Looked After Children and Care Leavers.
- Experience of project management including administration, monitoring, evaluation and report writing.
About HIAS+JCORE
HIAS+JCORE is the UK Jewish voice on refugees and racial justice. Our work is driven by the belief that the Jewish community should play an active part in building a society in which refugees are able to live in dignity where the UK is a welcoming place free from racism.
Role details
Salary: £30,000 (pro-rata'd to £18,000)
Hours: 21 hours per week. Flexible working; some evening and weekend work will be required.
Location: Hybrid working between home and our North London office space.
Applicants must be UK based either in London/the South-East or be willing to relocate. We are only able to consider applicants who have the right to work in the UK. HIAS+JCORE is unable to sponsor working visas to the UK.
We warmly encourage and welcome applicants from all backgrounds, and people with any, or no, particular religious faith or beliefs. We particularly encourage applicants from people with lived experience of the asylum system.
Interviews will be held in person in north London in mid-May.
The client requests no contact from agencies or media sales.
All parts of the Church will need to raise funds to implement this net zero plan. In 2024 and 2025, the Church of England is testing and piloting a range of approaches to help churches fundraise for projects. Our feasibility study identified that statutory sources of funding, currently under-accessed will be a new area of opportunity for churches, schools and housing to access.
The Giving Directorate is leading on the strategy to coordinate and support the plans being developed by our dioceses, churches, cathedrals, schools, and departments. In addition, The Giving Directorate and NetZero Programme Team will be engaging with funders at a national level to secure investment for projects.
Job Summary:
As Net Zero Carbon Statutory Fundraising Coordinator, you will work in The Giving Directorate and operate across the whole Church with a focus on supporting parishes and dioceses to access statutory funds. You will share your knowledge and insight to support with identifying, researching and applying to funding from a range of government sources. You will develop and maintain resources, guidance and training and help share best practice across the country, as well as working with regional fundraisers. With a range of projects and fundraising initiatives, the post holder will work collaboratively within The Giving Directorate and with the Net Zero Programme Team, with diocesan colleagues and with church volunteers.
For an informal conversation about the role, please email the National Fundraising Advisor .
The role:
Main responsibilities
- Develop a national plan to secure statutory funding at parish and diocesan level
- Acting as a central point of coordination between the schools, housing and parish fundraising workstreams to oversee statutory funding
- Working specifically with the Regional Fundraising Officer in the north west cluster of dioceses to identify and support applications to statutory funding sources by parishes
- Working with Net Zero Implementation Manager to support statutory funding applications for clergy housing
- Building capacity in dioceses to support senior staff (incl. Bishops) to use their networks to identify relevant statutory funding opportunities (e.g. mayors, local council leadership, police and crime commissioners etc)
- Supporting dioceses to think creatively about packaging projects up a) between parishes, b) between parishes, schools and clergy housing, c) across deaneries.
- Leading consortia of dioceses to apply for funding if available and supporting applications
- Building a hub of best practice and shared learning which will include designing and delivering training to staff and volunteers at all levels
- Sharing statutory funding opportunities across the Church of England, Net Zero Carbon, Giving, and Fundraising networks and with Cathedrals
The ideal candidate:
To be successful, you will need experience of securing statutory funding for projects and of other aspects of fundraising. You will need to be a very strong self-motivator and initiator as the job requires an ability to work across a wide geographical area on a diverse range of projects. Experience managing projects would also be useful. You will be an excellent trainer and communicator.
Due to the specialist nature of the roles within The Giving Directorate, training will be provided to successful candidates to enable them to carry out their role confidently.
Qualifications
- Educated to degree level, or equivalent/relevant experience.
- Membership of the Chartered Institute of Fundraising
Experience
Essential:
- Experience in securing funding from statutory funders
- Success in securing five and six-figure gifts
- Experience of other types of grants and trust fundraising in a paid capacity
- Experience of working successfully in multi-disciplinary teams across departments in a complex organisation.
- Influencing others through communication and strong leadership skills
Desirable:
- Experience of working within the Church sector, either in a paid or voluntary capacity, ideally in relation to giving, fundraising, or church finances.
- Experience working in the environment/low-carbon/sustainability sector.
Competencies Required
- Ability to motivate others to apply for statutory funding and maximise the funds they raise through training, coaching and mentoring, including volunteers and paid fundraisers.
- Effective written and oral communication, including strong attention to detail to write high-quality applications, proposals and presentations.
- Ability to manage time effectively, prioritising tasks and ensuring deadlines are met
- Strong analytical and data management skills.
- Excellent written and verbal communication skills and the ability to establish positive relationships at all levels.
- Ability to manage time effectively, prioritising tasks and ensuring deadlines are met whilst maintaining attention to detail.
- Strong administrative skills, including knowledge and experience of using Microsoft Office effectively.
- An ethical approach, with practice that is entirely consistent with the Christian faith and abides by all relevant legislation (including the Code of Fundraising Practice).
- Good at working within a diverse and dispersed team as The Giving Directorate are based across the country.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Carers Coordinator
Ref: 206
Responsible to: Service Manager
Responsible for: Supporting carers in an empathetic, safe, respectful and empowering way; using their lived experience to bring hope.
Based: East and West Herts
Working hours: 30 hours per week.
Rate of pay: £24,000 - £25,000 pro rata
Contract length: Permanent
Purpose of Post
This is an exciting time to join our innovative carers service. We are in a position to grow the current support offered and develop other ways of supporting carers across Hertfordshire. The Carers Coordinator is an integral role within Hertfordshire Mind Network (HMN) and to the future development of the service. Using the ethos and values of peer support, the post holder will support carers in an empathetic, safe, respectful and empowering way; using their lived experience to bring hope.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
You must have a driving license and access to a vehicle or equivalent.
Closing date: Applications are welcome on an ongoing basis until this role is successfully filled.
Interview date: Interviews shall take place on a rolling basis.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
We are delighted to have been accredited as a Living Wage Employer.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This role offers an exciting opportunity to grow and develop a Dementia Service that was launched at Age UK Westminster in 2022. Offering a weekly community-based Maintenance Cognitive Stimulation Therapy group that provides a vital contribution to living well with dementia and a monthly Memory Cafe, we are looking for someone with the knowledge, skills, experience and passion to ensure that more residents can benefit from this Service.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Governance and Team Coordinator, Global's Make Some Noise
Hours: Full-time (37.5 hrs/week). Would be open to 4 days a week. Hybrid, with 3 days per week in office (Leicester square)
Reports to: Head of Finance and Governance
Contract: Permanent
We are Global’s Make Some Noise
Global’s official charity, Global’s Make Some Noise, funds crucial grassroots projects across the UK with funding and development support, with the aim to make sure that nobody is left facing life’s toughest challenges alone. We raise funds and awareness of the biggest issues affecting society, harnessing the power and reach of over 26.6 million weekly listeners across Global’s radio brands including Capital, Heart, Classic FM, Smooth, LBC, Radio X, Capital XTRA and Gold. To date, we've raised over £35m for over 440 UK charities and supported over 200,000 lives in communities right across the UK.
With plans for innovative grant-making in 2024 and beyond, we empower small charities nationwide, led by a dedicated team of 20 individuals based in London's Leicester Square office.
Reporting of the role
This role reports to the Head of Finance and Governance
Guide Salary:
The salary for this role is : circa £25,000
Overview of job
Join us during this crucial phase of the charity's expansion as we enter a thrilling new chapter. This new position will be a critical role in the charity as we enter a new decade with an exciting opportunity to help shape our future growth. The role will work across the entire charity, and at every level of the organisation, providing an excellent opportunity to get involved across all aspects of our operations. The role will work closely with our Trustee Board and Charity Director, supporting with diary management, governance support, minute-taking and taking forward key actions.
Additionally, the role will support team members across the organisation, whether that’s answering supporter calls, helping find the best venue for charity filming or helping process those valuable and generous donations. The role will be supported to take on a broad remit of tasks, balancing time and priorities, and supporting the charity to maximise its impact with UK Communities.
3 best things about the job
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You’ll get to make a real and positive difference, supporting and being an integral part of a highly motivated team.
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Unique position, working across the entire charity and the opportunity to embed within a cutting edge, fast-paced media and entertainment business which has a voice across the UK.
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Every day is different so you will have the opportunity to learn a variety of skills and will work with people across our campaigns, finance and partnerships teams, along with senior leaders and Board members.
Measures of success:
In the first few months, you would have:
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Understood the organisation’s unique dynamic and its place within the wider Global environment.
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Built relationships with the Global’s Make Some Noise team and other key stakeholders.
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Embedded yourself within the team, busily organising diaries and keeping things ticking along smoothly.
Responsibilities of the role
Co-ordinator – 70%
Day-to-day support across the charity including, but not limited to:
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Providing personal assistant support to the Director of the charity
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Support wider team with meeting bookings, arranging travel, charity guests, booking rooms etc.
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Support internal communications, ensuring good information dissemination and management.
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Improve internal onboarding processes, hold ownership over key GMSN starter assets (e.g. Organigram, joiners handbook)
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Look after shared email inboxes, ensuring all queries have an appropriate response in a timely manner.
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Support the team with basic finance reporting and updating trackers, including setting up and maintenance of a variety of fundraising platforms.
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Posting out materials and prizes, and hold ownership over the organisation of stock and materials in the storeroom.
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Liaising with charity supporters via email, phone and at Global, including the support line.
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Provide cover to the Finance and Grants Assistant in periods of absence (training will be provided)
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Support with fundraising and events teams in busy periods.
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Complete any ad-hoc tasks, as required.
Governance – 30%
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Co-ordinate diary entries for quarterly Trustee and Finance Committee meetings, prepare Board packs, attend meetings, take minutes and ensure minutes are distributed in a timely fashion.
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Ensure all Trustees are stewarded, inducted and supported in their role with the charity.
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Support the Head of Finance and Governance with relevant Trustee checks and forms, ensuring compliance with Companies House and Charities Commission.
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Ensure collection of annual related parties records and ensure all documentation is filed electronically.
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Collate monthly quarterly Global Board updates, liaising closely with SMT.
What you will need
The ideal candidate will be proactive, efficient and capable of the following:
Essential Experience
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Strong A-Level results (or equivalent) and/ or relevant degree / or relevant experience
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A passion for working with charities.
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Great interpersonal and relationship-building skills
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Strong attention to detail and accuracy in your work
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Good time management and ability to work with tight deadlines.
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Excellent organisation skills with adaptability and ability to use your initiative.
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Experience in administration or other relevant work, such as taking minutes or working with a Board/senior team.
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A confident communicator, with experience of supporting senior stakeholders.
Desired
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Previous charity experience
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Strong knowledge of Microsoft Office applications
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Curiosity about and understanding of the commercial radio sector
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A passion to work in charity and transform lives
What you can expect from us:
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Respect for the individuality, uniqueness, and value of each person with whom we work.
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Personalised onboarding plan and support, IT, and other necessary work equipment, ensuring seamless integration into the MSN team.
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Enjoy the camaraderie of a team that is both enjoyable and goal-orientated, fostering a workplace with driven colleagues who are committed to a supportive work environment.
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The perks of a generous benefits package and commitment to your overall wellbeing and job satisfaction.
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A team committed to your personal and professional development, ensuring your growth and success in the MSN team.
Everyone is welcome at Global
Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can’t possibly serve our diverse audiences without first nurturing and celebrating it in our people and that’s why we work hard to create an inclusive culture for everyone. We believe that diversity will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you.