Support jobs in hampton court, greater london

High Trees Community Development Trust is seeking a detail-oriented and analytical Data & Performance Lead to play a vital role in our Education and Training team. 

This is an exciting opportunity to ensure that data and insight drive the quality, impact and growth of our learning provision. You’ll manage and develop our systems for tracking learner journeys, performance outcomes and funding requirements- helping us to continuously improve and tell the story of our impact. 

We’re looking for someone who enjoys working with data, has an eye for accuracy and process improvement, and is passionate about using evidence to make a difference. If you’re a methodical thinker with strong analytical and organisational skills, we’d love to hear from you. 

About High Trees 

High Trees Community Development Trust has been rooted in the local community in Lambeth for over 27 years. We deliver education and training, employment support, community action, children and young peoples services, and research and capacity building-  in partnership with local people and organisations, working together to build stronger communities and create meaningful change.

We are recognised for our collaborative approach, our long-term partnerships, and our commitment to equity, learning and community leadership. 

At High Trees, you’ll join a collaborative, supportive and values-driven team. You’ll have the opportunity to shape data practices that directly improve outcomes for learners and communities, and contribute to a dynamic organisation committed to learning and impact and play a key role in a growing organisation that values both people and performance. 

Senior Adviser

Job Title - Senior Adviser

Contract - Permanent

Hours - 28 hours per week

Salary - £36,800 per annum (£46,000 FTE)

Location - Coram Campus, London WC1 (with flexibility for hybrid working)

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About CoramBAAF

CoramBAAF is the UK's leading membership organisation for professionals dedicated to improving outcomes for children and young people in care. Our corporate members in England, Wales, Scotland and Northern Ireland represent 94% of all local authorities as well as regional adoption agencies, health and social care trusts, independent fostering providers and voluntary adoption agencies, and cover 88% of all children and family social workers.

Our 650+ individual and associate members - comprising lawyers, health professionals, educational institutions, therapeutic and family support services, and more - reflect the multidisciplinary nature of our work. Together, our members make up the largest network of organisations and individuals involved with children in their journey through the care system.

About the role

The Senior Adviser post is a new role to increase capacity within our small and friendly Advice and Information Team. The Senior Adviser will be responsible for delivering high quality, evidence-based, advice and information by email and phone to Coram BAAF members. Our enquirers are primarily social workers at all levels including senior managers, along with associated professionals in health, legal and other areas of children’s social care.

The role will also support our Outbound Permanence Service which provides specialist advice and resources for local authorities across the UK seeking to place a looked after child with relatives overseas, and also offers training and consultancy. The post holder will, once familiar, have the opportunity to participate in Outbound training delivery.

We envisage this as a 4 day per week role, but are open to considering additional flexibility within the constraints of our core service hours (see full job description).

This role may suit you if you have considerable experience in childcare social work, in one or more of adoption, kinship, or foster care, together with experience in advising fellow professionals. You will have a clear understanding of the key principles involved in providing accurate, evidence-based advice and information.

You may have experience of working for a similar national helpline or advice, though this is not essential. You should have good knowledge of relevant regulations, guidance, minimum standards, and published good practice, along with the ability to research and translate complex information into accurate, clear, evidence-based, and practical advice.

Although we have an extensive database and internal Consultants to draw upon, the ability to present this information as a concise, logical summary tailored to each individual query is essential.

If you are looking for an opportunity to influence practice, advise and support fellow professionals, consolidate your current knowledge, research, and continually learn, including areas of practice currently unfamiliar to you, please see the job description and person specification for full details.

Please note that you must have the right to work in the UK.

Closing Date: Monday 1st December 2025 at 8am – we reserve the right to close this job early if we have sufficient applications, so early application is advised.

Interview Date: Tuesday 9th December 2025 - Please note that interviews will take place in-person and will include a written test.

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

About the Role

We're looking for a proactive and organised Direct Marketing and Fundraising Officer to support our Public Fundraising team. In this varied role, you'll help deliver engaging fundraising campaigns, manage supporter journeys, and ensure our fundraising efforts run smoothly.

You'll also provide key administrative and project support to the team and the Director of Fundraising and Marketing, with the chance to develop your skills in digital fundraising, data reporting, and campaign coordination. If you're detail-oriented, a great communicator, and passionate about making a difference — we’d love to hear from you!

***Please download the job description for full details***

About You

You are a highly organised and detail-oriented individual with proven administrative experience in a fast-paced environment. You’ll be a confident communicator with strong written and verbal skills, able to draft professional documents and liaise effectively with internal and external stakeholders. Proficiency in Microsoft Office, digital collaboration tools and CRM systems is essential. You’ll also have good numeracy skills and experience maintaining financial records. A natural team player, you’ll be adaptable, able to prioritise a demanding workload, and remain calm under pressure — particularly during emergency fundraising appeals.

Key responsibilities:

· Assist in the coordination and delivery of public fundraising activities during emergency appeals, including managing content and materials, liaising with member agencies, and supporting with reporting and updates for senior stakeholders.

· Provide high-quality administrative support to the Fundraising and Marketing Director and wider team, including diary management, meeting coordination, minute-taking, and general team logistics.

· Help develop and deliver fundraising materials across direct marketing and digital channels, gather content, and ensure assets are approved and shared with key stakeholders.

· Maintain and update fundraising budgets, process invoices, and support post-appeal reviews with external suppliers and partners.

· Contribute to digital activities by supporting basic analytics, user journey testing, and content creation for platforms like YouTube, Instagram, and TikTok, with opportunities to take part in digital innovation workshops.

What We Offer

• Flexible working hours (outside of appeal periods)
• Hybrid working model (some mandatory office days during appeals)
• 25 days annual leave, increasing with service
• Healthcare Cash Plan (value ~£1,660/year)
• Pension contribution (3%, rising to 8% post-probation)
• Wellbeing and mental health support
• Access to Wellhub, discounts, and ticket schemes
• Season ticket and hardship loans (post-probation)
• Cycle to Work and Car schemes (salary sacrifice)

The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.

The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during

Contract: Permanent 

Hours: 35 per week 

Location: Hybrid or home working depending on location 

Closing date:  19 November 

Interview date: w/c 24 November

Are you looking for a role where your skills can directly benefit families raising disabled or seriously ill children and young people? 

Family Fund has an ambitious five-year growth strategy, which aims to expand and diversify our income to support the hundreds of thousands of families across the UK raising disabled or seriously ill children, experiencing an unrelenting squeeze – financially, emotionally and practically.

The role 

Family Fund is seeking a dynamic Statutory Funding Manager to lead efforts to grow our income from government and statutory funders. This includes proactively identifying new funding opportunities linked to government policies and programmes, collaborating with operational teams to develop strong funding proposals, and building positive relationships with potential funders to support the organisation’s growth objective. 

If you join us, you’ll be: 

• Working with Directors to deliver a clear strategic view on areas of opportunity 

• Proactively horizon scanning across the policy landscape by reviewing government papers, policy reports, consultations, etc. to identify opportunities where Family Fund can offer strategic solutions 

• Working collaboratively with operations and research colleagues to ensure high quality, targeted and compelling proposals 

•  Cultivating and managing a network of peers and decision makers in government departments to accomplish objectives 

About you

You’ll have a proven track record of meeting and exceeding income targets from statutory income sources, have significant experience or researching and writing tenders and the commercial ability to understand, set and meet financial targets. 

To be successful in this role you will have a positive approach to business development and a detailed understanding of the statutory funding landscape and how policy development links to funding.You’ll need to have creative and lateral thinking skills to identify and expand on opportunities to meet government needs through the capacity and skills of the organisation. 

We’re passionate and determined to connect with and support more families and are looking for an individual with a strong commitment to our vision and purposes.You will also need to be self-motivated, results driven and have a tenacious approach to securing income.

About us 

Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark. 

We are a values based organisation and we aim to show our values in all that we do. Read our staff stories here, and see how our staff display our values every day. 

We commit to inclusion, equality and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community. 

How to apply 

When you’re ready to apply, complete the online application and submit a CV and a covering letter. Your letter will need to explain what skills and qualities you would bring to the team. 

For more information, please read and download the job description. 

The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a right to work check and employment history verification. 

Individual Giving Appeals Officer

Full time. Permanent. Hybrid working. (2 days in the office)

Location: This role can be based in any of our UK offices (Cardiff, Edinburgh, London, or Warrington)

Salary: London - £40,794 (including London allowance), Cardiff, Edinburgh & Warrington - £35,911

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too. 

About the role

Reporting to the Senior Individual Giving Appeals Officer, the Individual Giving Appeals Officer will deliver fundraising success during key moments like Christmas, Christian Aid Week and Emergency Appeals, focusing on maximising one-off donations. They will champion creativity to craft impactful campaigns, ensuring consistent, positive, and memorable interactions that align with organisational goals and values.

The post-holder will collaborate closely on key initiatives across stakeholders, supporting the Senior Individual Giving Appeals Officer to deliver the high-impact key appeals, hitting income targets while fostering meaningful connections with supporters.

Some of the main responsibilities of the Individual Giving Appeals Officer include:

• Collaborate with the Senior Individual Giving Appeals Officer to plan and deliver the high-profile annual Christmas appeal, aligning with organisational values and goals. 
• Support the Senior Individual Giving Appeals Officer in planning and executing Christian Aid Week and Emergency appeals to maximise supporter engagement. 
• Using data-driven insights and creative messaging, ensure CASH campaigns are impactful and delivering the right message through the right channels to consistently exceed fundraising targets. 
• Create engaging, supporter-centric content and messaging across various channels, fostering alignment with Christian Aid's brand and mission. 
• Analyse appeal performance critically, leveraging insights and feedback to continuously improve future activities and maximise ROI. 
• Deliver positive supporter experiences at every touchpoint, fostering lasting relationships built on trust and openness. 
• Collaborate across teams and departments to integrate campaigns effectively, driving consistent and impactful outcomes. 
• Commit to delivering high-quality appeals on time and within budget, striving to maximise impact and consistency. 
• Support the wider Individual Giving Team during peak periods, promoting a positive team culture and driving collaboration to meet shared goals

About you

Who we are looking for

Essential:

• Demonstrable experience in direct marketing or fundraising, particularly in individual giving campaigns. 
• Developed written and verbal communication skills, with the ability to create compelling content.
• Ability to analyse campaign data and optimise performance based on insights. 
• Experience managing multichannel campaigns, ensuring consistency across platforms. 
• Developed organisational skills and the ability to manage multiple projects simultaneously. 
• Ability to work collaboratively within a team and across departments.

Desirable:

• Experience with CRM systems and fundraising platforms.
• Experience in emergency appeals or international development.
• Marketing or digital marketing qualification. 
• Knowledge of digital marketing tools. 
• Experience in budget management. 
• Understanding of supporter segmentation and targeting. 

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

If you are an ambitious, audience-focused communications and marketing professional who wants to work with a passionate team, in a unique cultural and heritage visitor destination, then look no further.

About Crystal Palace Park

At over 200 acres, Crystal Palace Park is far larger than most urban parks. Beloved as a ‘back garden’ to many people in the surrounding neighbourhoods, it is also of national and international significance due to its design as the grounds to the Victorian architectural masterpiece, The Crystal Palace, and its rich, unique heritage, including the 170-year-old world-famous Dinosaurs. Today, circa one million people visit the park every year; to relax and meet friends and family, take part in sports and physical exercise, enjoy world-class acts during summer festivals, or simply have a moment of peace and enjoyment of nature.

In September 2023, after 25 years of community campaigning, Crystal Palace Park Trust took over custodianship of this historic landscape and its unique venues via a 125-year lease from the London Borough of Bromley. We are now working closely with a wide-range of partners to deliver a multi-million-pound regeneration and restoration project that will save the park's globally unique heritage and drive a 35% increase in annual visitor numbers.

The Senior Manager, Audience & Communication will have a critical role to play in the coming years; driving engagement with larger, more diverse audiences as we establish Crystal Palace Park as an exemplar in urban park management, community-led regeneration and cultural and heritage programming whilst restoring its position as one of the UK’s leading visitor attractions.

About the role

The role of Senior Manager, Audience & Communications offers a hugely exciting opportunity for a creative, dynamic and strategic communications and marketing professional to join the charity at a pivotal moment in its evolution. 

You will be able to develop and deliver creative and compelling multi-channel campaigns to meet objectives including:

• Raising the profile of the park and its iconic, award-winning indoor and outdoor venues, such as the Crystal Palace Subway, Italian Terraces, and Concert Platform, as a home for world-class arts, culture and heritage;
• Broadening access, deepening participation and extending reach with larger and more diverse audiences;
• Providing a high level of customer service to park visitors, users and the surrounding communities;
• Supporting income generation as part of the Trust’s remit to deliver an innovative new business model to underpin a sustainable and vibrant future for this complex and historic landscape; and
• Promoting opportunities for local residents to get involved in caring for this unique landscape such as volunteering, membership and philanthropic giving.

To help achieve these objectives you will oversee the work of a Senior Communications & Marketing Officer to ensure the smooth and efficient delivery of all communications and marketing channels whether digital, press or physical in-park signage.

How to apply

For more information on how to apply, please download the application pack and submit the required documents by the closing date of 10am on Monday 17 November 2025.

Crystal Palace Park Trust is an equal opportunities employer. We believe that our staff should represent the communities, organisations, and individuals that we work with and support. We welcome applications from all qualified individuals regardless of race, gender, age, disability, sexual orientation, religion, or nationality.

Clinical Services Coordinator (Mental Health Talking Therapies) - Maternity Cover Contract

Evolve Counselling is looking for an efficient, qualified and experienced mental health counselling manager, to take charge of our service while the postholder takes maternity leave in January 2026. This is an exciting and rewarding opportunity with a supportive employer, who offers a flexible approach to working time, benefits and options for the future. 

The post is: 

• Fully remote, part-time hours between 16-21 hours per week.

• Highly flexible arrangement of core working hours across 4/5 days each week. 

• Salary will be £32,000 pro rata/ full time equivalent.

Evolve provides a wide range of therapies to people experiencing mental health difficulties. We work with private individuals and organisational/ corporate clients (via employee wellbeing programmes) mainly through remote video calls but with a good deal of face-to-face work. We have over 45 BACP registered counsellors on our team and our mission is to deliver the lowest cost counselling to those who need it most. As a charity, our surpluses are reinvested to deliver this mission. 

Our ideal candidate for this temporary cover is a BACP registered member counsellor, with strong managerial and administrative skills and experience, confident at handling the working needs of a large remote team and delivering a detailed and personal service to our larger contract clients as well as private individuals. You’ll be working alongside an ambitious management team, aiming to perfect and grow our services. Good record keeping, communications skills and familiarity with confidential client record management systems are a must. 

The key aspects of the CSC job are to: 

• Be the first port of call for all clinical queries. 

• Arrange the efficient use of our CRM system that supports the clinical service. 

• Take overall responsibility for incoming referrals and allocations as well as ongoing management of clients and maintenance of any waiting lists to agreed parameters. 

• Monitor the balance between counsellor capacity and client demand. 

• Provide practical support and signposting to the counselling members, enabling their work. 

The closing date for applications is 28 November 2025. Early application is encouraged as interviews will be conducted on a rolling basis and we reserve the right to close the job application date early, if we receive enough suitable applications. 

Join us as our next Fire Safety Project Manager and make a difference!

Do you thrive at empowering others and want to help transform lives in a safe and secure environment?

At Transform Housing & Support, we believe everyone should live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex, and the London Borough of Sutton.
If you're looking for a role where every day is different and brings new opportunities to make a meaningful difference, then Transform Housing & Support is the place for you.

Salary - Up to £48,000 per annum plus benefits (dependant on qualifications and experience)
Location - Leatherhead, Surrey
Hours - Full time – 37 hrs per week
Contract Type - Permanent

What You'll Be Doing

You will be joining our Asset Management Team, a friendly group of 16 people, who provide a high-quality service to our Housing Support colleagues and our Clients by repairing, maintaining and investing in our properties.

A little more about your day as a Fire Safety Project Manager:

• To be the main point of contact to address any issues around fire safety in our properties which needs further on-site investigation around repairs, maintenance, or any other property related matters.
• Programme and manage the delivery of Fire Risk Assessments and Fire Strategies for our property portfolio.
• Investigate any Health and Safety issues under the Housing Health and Safety Rating System.
• Assist the Contracts and Compliance Manager to ensure we remain compliant at all times.
• Compile specifications for all passive and active fire safety works, procure, and ensure works are delivered to the required standard and within the specified timescales, inspect work during and at completion, and arranging payment for work.
• Request or raise orders for works to external contractors or In House Repairs Team, and ensure work is completed to the required standard and within the specified timescales.
• Have regular contact and meetings with Transform’s Inhouse Repairs Team, external contractors, and Consultants to monitor quality and delivery of work, along with performance.
• Have an overview, monitor expenditure against budget, and have input in identifying future repair needs or programmes of work.
• Use appropriate equipment provided to carry out inspections and take photographic evidence as required.
• Provide guidance and advice to residents, staff, contractors, and external stakeholders regarding the outcome of any inspection or work carried out, and if applicable what further action is needed.
• Attend meetings and compile reports as required on any matter following an inspection, which may include any incident, complaint, or disrepair.
• Use IT systems to locate property information, raise repair orders, monitor works, record completions, and obtain reports as required.
• Follow policies and procedures, and where appropriate recommend any changes to improve the way inspections are conducted and what information is collated.
• Keep up to date with current legislation, guidance and good practice within the sector and Property maintenance and management.

What You'll Need

To be successful in this role, you will need:

• Proven experience delivering FRA programmes or similar fire safety compliance projects.
• Strong understanding of fire safety legislation, standards, and regulations.
• Experience managing contractors and consultants to deliver compliance works.
• Considerable knowledge of fire doors, passive fire protection and remedial fire safety measures such as detection and alarms.
• Demonstrable project management and contract management experience.
• Strong IT skills and ability to manage compliance databases.
• A driving license and access to a car.
• Minimum of HNC/HND in a related discipline required to carry out this role, or equivalent.
• Relevant qualification in fire safety, surveying, construction, or property management.
• Recognised FRA qualification (e.g., NEBOSH Fire Safety, Fire Risk Assessor certification).
• Building construction and property knowledge
• Good understanding of building pathology and identifying building defects
• Qualified Fire Door Inspector
• Experience working in social housing, supported housing, or residential property sector.
• Knowledge of wider asset compliance (gas, electrical, asbestos, water).
• Membership of a relevant professional body (e.g., IFSM, IFE, ASFP, CIOB, RICS).
• Awareness of Landlords responsibility around health and safety and statutory compliance
• Knowledge of different residential building types, construction, and design.

A Basic DBS check.

Tick most of the boxes? If you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need.

How we’ll set you up for success

We want to make sure you have the skills and knowledge to be great in your role. So when you join us, you will complete a tailored induction programme which will include a combination of online training, in person training, and shadowing.

Our benefits are great too and include:

• 28 days annual leave per annum, plus bank holidays (pro rata for part time)
• An additional 1 day (pro rata) per annum wellbeing day
• A defined contribution pension scheme
• Interest-free staff loans
• The opportunity to buy or sell up to five days annual leave per holiday year
• Life assurance cover

You may also have experience in the following: Facilities Manager, Site Quality, H&S Management, Maintenance Manager, Facilities Coordinator, Health and Safety, States Manager, Site Management, H&S Compliance, Retail Facilities, Facility Manager, IOSH, British Institute of Facilities Management, H&S Manager, Maintenance Engineer, NEBOSH, Building Manager, Fire Safety Manager etc.

REF-224 672

Job Title: Recovery Worker

Location: Churchfield West Ealing -  Unfortunately there is no step free access available on this site. 

Salary: £27,000

Shift Pattern: 37.5 hours per week on a rolling rota between Monday to Sunday from 08:00 - 20:30 including a mix of longer shifts 3 - 4 days a week. You may be required to work outside these hours as per service requirements such as bank holidays and evenings. 

About the Role

We are seeking a dedicated and compassionate Recovery Worker to join our team based in West Ealing. We support adults experiencing homelessness, isolation, mental health challenges and addiction. We provide support and appropriate interventions that will enable successful resettlements, and deliver to achieve safer, integrated communities for our stakeholders. The service has two 24/7 multi-bed premises which provide supported housing for individuals facing addiction and homelessness. 

In this role, you will work closely with our residents to provide tailored person-centred support to enable our residents to feel empowered to overcome personal challenges, and achieve their desired goals. You will support them with re-integrating into the community through tailored support plans, interventions, and working closely with our stakeholders.

Key Responsibilities include: 

• Ensuring the safety and wellbeing of residents and participants at all times
• Focusing on empowering our residents to take control over their lives and meet their personal goals
• Planning activities to engage residents with other people, communities, and opportunities
• Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins
• Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service

About You

We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships. 

• Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs and homelessness
• Ability to show empathy and compassion to our residents, and different challenges they face
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.

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Brief role description 

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Reporting to the Marketing Manager, the Digital Marketing Officer will be responsible for the day-to-day operational delivery of our website, email marketing, and digital assets. They will play a key role in user engagement, service promotion, and data-driven decision-making. They will manage and optimise our WordPress website and DotDigital email platform, ensuring all content aligns with brand and accessibility standards. The role will contribute to creative content development and campaign ideation, as well as tracking and reporting performance across channels to support the marketing manager with data-driven recommendations. This is a fixed term position for just about 2 years (end date to be confirmed at the offer stage)

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Interested? Want to know more about the Charity? Check out our website.

​Eager to know more about the role?​ Have a look at the Job Description attached

​What’s in it for you?​ Check out our Benefits.

​Have we convinced you to apply? ​If so, submit your CV and Covering Letter by ​Wednesday, 19 November 2025.

​Got questions about the role? Get in touch with the People Team 

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​

If you are an internal applicant, please ensure you have made The People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. 

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

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Title: Welfare and Housing Adviser

Responsible to: Advice Services Manager

Hours: 35 hours per week

Salary: £29,000 to £34,000 FT (depending on experience and qualifications)

Based: Haringey borough (outreach venues including Hornsey, N8 9LP), Willesden, NW10 2JR + other locations if required

Contract: Permanent (subject to continuation of funding)

Please Note: DBS check will be required

JOB OVERVIEW

Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? Do you have a passion for advocating for vulnerable people, helping clients access their welfare entitlements and fighting homelessness? If so, this is an exciting opportunity for you to take the next step in your career by joining the Brent Irish Advisory Service (BIAS) as our Welfare and Housing Adviser for Haringey borough.

BIAS’s welfare and housing advice service supports members of the local Irish community and beyond with a range of complex issues, including disability benefits, pensions, Universal Credit, Irish passports, homelessness, rehousing, tenancy sustainment and disrepair. We are looking to appoint a dynamic, enthusiastic person who has a background or demonstrable interest in advice, welfare or housing to join our friendly advice team. Your role will involve contributing to the establishment, expansion and day-to-day running of BIAS’s advice service in Haringey borough, providing specialist advice on welfare and housing via one-to-one client appointments, completing casework and advocating for positive outcomes for your clients.

You will need to have strong people skills and the ability to build good working relationships with colleagues, clients and partners, an aptitude for working independently, excellent organisational skills and the ability to digest complex briefs. You will be required to manage an active caseload, ensuring that cases are appropriately actioned and recorded and that deadlines are met. You will work with the Advice Services Manager to build and develop the new advice service in Haringey, ensuring that we replicate our excellent quality of service, strong record of positive outcomes and loyal client base.

If you don’t yet have all the knowledge or experience required, please consider applying as we are willing to consider appointing the right candidate in a training and development role.

KEY WORK AREAS AND MAIN DUTIES

• Providing appropriate advice, information and practical help to clients via in-person appointments, outreach visits, telephone, letter or email. Where necessary, advocating on behalf of clients in the appropriate forums.
• Ensuring that all casework records are kept up to date and completed clearly and effectively.
• Contributing to monitoring service delivery and recording client outcomes.
• Maintaining a good knowledge of other available services, and signposting or referring clients as needed.
• Participating in regular team file reviews and supervision sessions, and contributing to maintaining BIAS’s high-quality service in line with Advice Quality Standard (AQS) requirements. 
• Engaging positively and constructively with other service providers, including local authorities and housing providers, to maintain partnerships.
• Staying up to date with developments in welfare benefits and housing legislation and identifying opportunities to effect positive policy change, together with the Advice Services Manager.

These are the basic duties required of the Welfare and Housing Adviser. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.

Candidates must be eligible to work in the UK. This role will be based in our advice venues in  Haringey[1], with some presence required at our main office in Willesden and some options for flexible working (i.e. one or two days per week).

[1] BIAS is currently running its Haringey advice services from the Hornsey Vale Community Centre, with plans to expand into additional venues in the borough later in 2025.

ABOUT BIAS

BIAS is a local charity which has supported England’s largest Irish community in Brent for over forty-five years. We deliver our support through our welfare advice drop-in service, our active ageing clubs and our Be-a-Friend volunteer scheme. We raise over £2 million in extra income for the most vulnerable every year and have over 3000 attendances at our club services. BIAS has exciting plans for further expansion and has a range of medium- to long-term grant funding, including from Ireland’s Emigrant Support Programme.

HOW TO APPLY

To apply, please submit a CV and cover letter. Your cover letter should demonstrate how you meet the essential and desirable criteria for this role, as detailed in the person specification.

The deadline for applications is 3rd December 2025 but we encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis.

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