Support jobs in wellingborough, greater manchester
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Job TitleHead of Communications
LocationHome based (Home working with regular meetings in London)
Salary£45,000 - £55,000
HoursFull Time, permanent
Reports to Chief Policy Officer
About Parentkind
As one of the largest federated charities in the UK, with arguably greater reach into the lives of families and educational settings than any other non-Government organisation, Parentkind is on a bold and urgent mission: to support, champion, and empower parents to be partners in their children’s education and wellbeing.
Although best known for our support of almost 24,000 Parent Teacher Associations (PTAs), Parent Councils, and Schools, helping them build strong school communities whilst they raise approaching £140 million each year to enhance children’s education, our work stretches far beyond the school gates. Parentkind is building a powerful movement that recognises parental engagement not as a nicety, but a necessity.
Supporting parents beyond the school gate
In recent years, families have faced a series of compounding challenges: the cost-of-living crisis, rising child poverty, and deepening educational inequality. These pressures have left many parents struggling to meet basic needs—let alone feel confident engaging in their child’s learning journey. Parentkind has responded to this moment with compassion, agility and purpose, through a series of transformative campaigns, resources, and partnerships.
Our No Cold Child initiative with FatFace stepped in to address a stark statistic: over 150,000 children in the UK do not own a winter coat due to poverty. Through our trusted relationships with schools we distributed 10,000 warm, high-quality coats worth £600,000 to the children who needed them most. Winning the Business Charity Awards ‘Fashion & Retail’ Award, and shortlisted for two further awards, the campaign has been praised not just for providing warmth, but for restoring dignity, inclusion, and school readiness to thousands of children.
The All Dressed Up campaign—developed with World Book Day and Rubies Masquerade—confronted the often-overlooked issue of financial exclusion on key celebration days. More than 100,000 free dressing up costumes worth £1.34 million were delivered to children from low-income families. By enabling participation in events like World Book Day, we helped spark imagination, joy, and belonging for children who might otherwise feel left out—boosting self-esteem and supporting a positive connection to learning.Furthermore, helping attract children into school on a day which often sees struggling parents keep their children at home.
Alongside these national campaigns, Parentkind supports families year-round through a growing suite of programmes designed to inform, prepare and empower parents. Our Be School Ready programme offers crucial guidance and confidence to parents preparing their children for the leap into primary education. With a mix of practical advice, developmental tips, and reassurance, through the distribution of 150,000 copies of Be School Ready and an online campaign, it supports families at one of the most formative moments in their child’s life.
We also deliver a wide-ranging series of live expert webinars and parent-friendly resources, covering topics such as managing anxiety, supporting special educational needs, navigating school transitions, and building home-school partnerships. These resources, developed in consultation with experts and rooted in lived parent experience, equip families to feel informed and empowered, no matter what challenges arise.
Our direct support of schools
Our collaboration with Asda on Cashpot for Schools is another example of unlocking support at scale. This innovative community-led funding model allowed shoppers to nominate and fund their local schools simply through everyday spending. This campaign has generated £5.78 million for schools during the past twelve months, supporting everything from basic classroom supplies to vital extracurricular programmes and pupil wellbeing initiatives. Also shortlisted for a Business Charity Award, it is already a model for community-driven philanthropy.
In April, we launched our Parent-Friendly Schools Accreditation Programme, designed to formally recognise schools that go above and beyond in fostering positive, inclusive relationships with parents. The accreditation celebrates schools that actively listen to parent voices, make engagement easy and accessible, and embed family partnership in their culture. It is a practical and inspiring tool to drive long-term change in the sector and offers a roadmap for schools wanting to strengthen their community.
Our focus on Policy & Research
Our work is grounded in evidence. Since 2023, we have conducted the UK’s largest annual parent survey: the National Parent Survey. With approaching 6,000 participants providing 130,000 bits of data to provide invaluable insights into the struggles, concerns, hopes and fears of parents. The findings are fed directly into government consultations and have already informed national debates on school funding, attendance, mental health support, SEND provision, and curriculum reform.
In each of the past two years the number of policymakers, educators, parents and researchers accessing the National Parent Survey exceeded seven thousand, and the survey featured in more than two hundred media outlets each year.Excitingly, the Times & Sunday Times are partnering with Parentkind to raise the profile even further in September 2025 and the survey will be launched at a lighthouse event featuring the Secretary of State for Education (Bridget Phillipson), the Ofsted Chief Inspector of Schools (Sir Martyn Oliver), the CEO of Mumsnet (Justine Roberts), the Children’s Commissioner (Dame Rachel De Souza), and our own Chief Executive (Jason Elsom).
In addition to the National Parent Survey, Parentkind undertakes representative polling of parents throughout the year on a variety of important topics, which increasingly find exposure in the media and policy discussion.
Parentkind provides the secretariat for the Westminster APPG for Parents and the Stormont APG for Parental Participation in Education. Two very successful parliamentary groups bringing together policymakers and a variety of stakeholders to consider the challenges faced by parents and act as a voice for them through a variety of policymakers.
Our Media Engagement
Since becoming recognised as the UK’s largest parent charity, with likely more groups and frontline volunteers than the Scouts or Girlguiding, Parentkind has gained increasing prominence in the media.Beyond the reach of the National Parent Survey and our regular polling, Parentkind receives frequent requests for quotes of reflection and input by media in relation to their journalism and from Government and non-Government entities in support of policy announcements.
Beyond this, the Parentkind community of volunteers and PTAs share local or regional media announcements of their own.Whether or not it celebrating the completion of large projects they have invested countless hours and thousands of pounds into realising, or the community event they have worked into the night to deliver for their school communities.
It will be your role to take this much further, gaining increasing exposure for the work of Parentkind, its community, and parents more broadly.
If you believe, like we do, that when parents matter, children succeed, we’d love to hear from you.
The role will involve:
· Promoting our parent polling data and work across social media platforms with eye catching content.
· Providing comment on topical issues for social media so that we are part of the conversation.
· Build the right relationships to dramatically increase the number of of media organisations seeking input and thought leadership from Parentkind.
· Build relationships with broadcast media so we get asked to appear on broadcast media more often. There’s a chance for you to be a talking head too.
· Help to draft parent polls and reports with a focus on compelling questions that will hit the front page. We need a brilliant writer, able to turn facts and figures into engaging narratives with bold headlines and strong messages that catch the eye. Boring writers need not apply…
· Draft eye catching press releases with bold headlines and a compelling narrative to promote the work we do across the charity. You’ll also place the press releases with national journalists leading to high profile coverage.
· Support the authoring of articles, op-eds and blog posts by members of the Executive Leadership Team.
· Be responsible for media monitoring, measuring our media hits, and reporting on coverage and interesting themes for the Executive Leadership.
Your mission is to massively increase our online, in print and social media presence to make us the highest profile parent charity in the UK. We don’t need you to be an education expert, we need someone to get us on the front page.
We have a huge amount of data on what parents think and we need you to get it seen. This is a great job for someone who wants to grab hold of a “comms” function and make it their own.
Parentkind is a UK wide charity, you will be expected to support our work in other parts of the UK where necessary.
For 'Person Specification' please see the job description
UK-based applications only will be considered.
Are you a compassionate Night Owl, someone who thrives in the quiet hours, offering care and stability when it’s needed most? YMCA Wirral is searching for a dedicated Night Shift Worker to support some of our community’s most vulnerable individuals whilst they navigate crisis. In their darkest moments, you will be the steady presence offering reassurance, safety, and hope.
What You’ll Be Doing:
- Providing essential support to people facing homelessness and crisis.
- Creating a safe, secure, and welcoming space during the night.
- Offering kindness, guidance, and a listening ear to those in distress.
- Handling challenging situations with a calm and measured approach.
- Conducting regular checks and safety rounds, maintenance and domestic tasks, ensuring a secure environment.
Who We’re Looking For:
- Someone with deep empathy for people experiencing hardship.
- A person who remains calm, compassionate, and resourceful under pressure.
- Someone with experience in health, homelessness, criminal justice or social care or other relevant experience.
- A team player with strong communication skills and basic IT knowledge.
- This role suits a person who has a Psychology degree or similar, or with a proven keen interest.
We are a growing and vibrant team of professionals who work hard to improve the lives of those who need it most. If you’re ready to step up and take on a challenge that really matters, we would love to hear from you.
The client requests no contact from agencies or media sales.
Home based in North East England and Yorkshire
East Riding of Yorkshire · North Yorkshire · Middlesbrough · Northumberland
About the role
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the North East England or Yorkshire region, which includes North, South, East and West Yorkshire, Teesside, County Durham, Tyne & Wear and Northumberland. There will be occasional travel around these areas, and you may be required to travel at short notice for face-to-face meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the Northeast and Yorkshire, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a team 8, which includes a Regional Casework Manager and a Regional Manager for Casework and Community Engagement.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing, benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the Northeast and Yorkshire would be valuable.
About SSAFA
SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
How to apply
For more information and to apply, please click on the Apply button.
If you need any adjustments to support you with the application process, please contact us.
Closing date: Midnight on Tuesday 12 August 2025.
Interviews: TBC
Our vision A society in which the Armed Forces, veterans and their families can thrive.

Community Based/Home Working – South Wales
Permanent, Full Time
Circa £30,000 plus competitive benefits
Do you want to make a difference?
The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk and in this role you will have the opportunity to be part of our RAF Family. Alongside helping our beneficiaries, we also get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Chelsea Flower Show, and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.
It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.
Join the RAF Family and play your part in making a difference.
Do you want to play a part in what we do?
People are at the heart of what we do. Together we:
· Help reduce social isolation and loneliness among veterans.
· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.
· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.
· We provide grants to help with the cost of living. But this is just a few of the ways we help.
We are seeking an individual to raise awareness of the Fund’s welfare offer amongst social welfare agencies across South Wales but also, crucially, to help address the issue of social isolation and feelings of loneliness experienced by some members of the RAF Family.
The post holder will be working with socially isolated individuals to identify meaningfully enriching opportunities to reduce feelings of loneliness, some of whom may have complex and challenging welfare needs, to develop actions plans and coordinate support to overcome any barriers preventing successful connection into these enriching opportunities, assisting them by identifying appropriate support from within the RAF Benevolent Fund and the wider statutory and military charity sector.
The successful candidate will have experience of working in a social welfare role supporting individuals, have strong people and relationship-building skills, as well as empathy with or understanding of the issues affecting the Armed Forces community. Individuals with a social prescribing or working aged veteran support background are encouraged to apply.
This is a community-based position working from home but covering the South Wales region, delivering both remote and face to face support. The candidate must have their own vehicle to use to travel around these regions. Occasional travel to London will be required. The successful candidate for this role will need to be Enhanced DBS checked and prove they have the right to work in the UK.
To apply, please send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.
The closing date for applications is Wednesday 13th July 2025, 5.00pm. Interviews will be held on Week commencing 1st September 2025.
A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Enhanced DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).
Our vision is that everyone in our RAF Family – veterans, serving personnel and their families – gets support in their hour of need.
The client requests no contact from agencies or media sales.
JOB OPPORTUNITY
Job Role:
Deputy CEO
Start Date:
ASAP
Contract:
Permanent / Full time
Salary:
£50,000 per annum plus additional benefits
Location:
Remote working from home with occasional travel
Closing Date for Applications:
6th August 2025
Interviews likely to be on
18th/19th August 2025
Role Overview
Advocacy After Fatal Domestic Abuse (AAFDA) was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003. Each year, more than 200 families lose a loved one to domestic homicide or suicide or sudden death following domestic abuse. We help these families in many ways, our prime function being to provide families in England and Wales with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after fatal domestic abuse.
AAFDA are recruiting a Deputy CEO to join our remote team to play a pivotal role in ensuring our operational success, driving key programmes, enhancing organisational performance, and supporting income generation efforts.
As Deputy CEO, you will be a key leader in transforming our vision into action. Working closely with the CEO, you will ensure the smooth running of the charity’s day-to-day operations and your leadership will enable AAFDA to reach new heights in both impact and growth.
We need someone with the passion and conviction to help us push for the big changes needed and the expertise to develop and position our strategy, influencing, campaigning and fundraising accordingly. The right person will be comfortable embracing chaos, and will convey resilience and calmness under pressure.
We welcome applications from candidates with experience of domestic abuse. We are also committed to diversity and strongly encourage applications from those with Black and/or Minoritised backgrounds.
To Apply: Please see the job description and person specification. Please apply by submitting your C.V. and a supporting statement, which will be no longer than 4 sides of A4 and covers your experience and ability to fulfil the person specification.
The client requests no contact from agencies or media sales.
We don't believe survivors of modern slavery should ever have to sleep on the streets. We're looking for a team player with great communication skills and a 'can do' attitude to join our small, supportive team in making sure survivors have a safe place to live.
You'll combine your passion, organisation and collaboration skills to recruit, train and support hosts, process referrals and make guest placements.
Hope at Home operates a hosting scheme for survivors of modern slavery and human trafficking in the UK. We train and support volunteer hosts to welcome a survivor facing homelessness into their homes for an agreed time period.
KEY RESPONSIBILITIES
- Recruiting new volunteer hosts using networking and marketing skills including cold calling, following up warm leads and presenting at in person events.
- Supporting hosts with training, host support groups and staying in touch.
- Processing referrals and facilitating guest placements
- Building relationships with partner agencies
For a full job description and person specification, please see the attached document.
EMPLOYEE BENEFITS
Holiday Entitlement
33 days FTE including bank holidays (19 days actual including bank holidays).
Training & development
We have a strong value for the personal growth and development of our staff, as such we actively encourage and enable our employees to undertake various forms of training and development to enhance their personal skills and abilities and to grow as individuals.
Other benefits
Monthly external supervisions, flexible working arrangements, staff wellbeing package, employee pension scheme, travel costs (including mileage) covered by Hope at Home, supportive team and plenty of cake.
Providing safe homes for survivors of modern slavery by offering a range of innovative accommodation options in collaboration with other organisations
The client requests no contact from agencies or media sales.
At TLG, we’re passionate about building an exceptional staff team that’s committed to making a real difference in the lives of struggling children across the UK. We’re always on the lookout for great people to journey with us towards our vision, and we’re excited to offer a unique opportunity for a motivated and passionate Graduate to join our team.
Our Graduate Programme is designed to accelerate leadership and career development through a unique involvement in key areas of TLG’s work. It’s a chance to build on your individual passions, skills, and interests while contributing to meaningful change for children and young people. As a Graduate at TLG, you’ll gain hands-on experience in the non-profit sector, develop invaluable skills, and play a key role in supporting our impactful programmes.
Although you will be based primarily within our Fundraising & Supporter Engagement team, this role offers the chance to work closely with departments across TLG and with external partners, giving you a broad and varied experience and developing your understanding of the sector. Incorporating diverse experiences ranging from liaising with funders and leading new projects through to executive support and involvement in strategic development, you’ll be at the heart of our mission to bring hope and a future to struggling children.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Hours: 37.5 hours per week, 2-year graduate programme with potential to move to a permanent contract for the right candidate
Closing Date: Sunday 24th August
Initial Interviews: Friday 29th August
Final Interviews: Monday 8th September – at our National Support Office in West Yorkshire
The client requests no contact from agencies or media sales.
Legal Casework Manager (Helpline)
Are you aware of the significant health inequalities that people with a learning disability face in the UK and levels of avoidable deaths? Are you passionate about access to justice for the families of people with a learning disability who have died avoidably in acute healthcare settings?
We’re looking for a dedicated Legal Casework Manager (Helpline) to join our committed information and advice team covering England at Mencap on a full time (37.5 hours per week) fixed term contract for 2 years.
Here at Mencap we are a leading charity providing advice, support and opportunities to people with a learning disability across England, Wales and Northern Ireland. The role will lead on supporting families to get answers about how their loved ones died and change across the healthcare system to prevent future deaths.
The role is flexible in terms of location, which can include home working, using Mencap’s office bases, such as in London and Peterborough, and will include some national travel, for example to inquest hearings or to meet families when needed.
About the Role
As Legal Casework Manager (Helpline), you’ll provide advice, support, and casework assistance to families facing complex legal issues, specifically relating to people with a learning disability who have died in avoidable circumstances across England, mainly within the healthcare system. Working within a small, supportive team, you’ll manage your own caseload, contribute to the body of knowledge about avoidable deaths and help empower families to understand and exercise their rights and get answers through the inquest and other investigations processes.
Key Responsibilities
· Provide clear, accurate, and timely legal advice and casework support for families.
· Work closely with clients, many of whom will be distressed, ensuring a sensitive, trauma informed and professional approach
· Maintain up-to-date case records and comply with quality and regulatory standards
· Support strategic litigation and advocacy efforts where appropriate
· Liaise with other charities, coroners, legal professionals, and agencies to support families to get answers
· Work towards a world where people with a learning disability are no more at risk of death in hospitals, than any other person
· Manage a team of caseworkers working across different areas of advice.
About You
We’re looking for someone:
· Legally qualified in the UK or similar jurisdiction with at least 3 years post qualification, working in either clinical negligence, inquests or inquiries. Or similar number of years working as a senior case worker in an inquest/clinical negligence/inquiries advice role.
· Excellent communication and interpersonal skills, with a non-judgemental and empathetic approach
· Ability to manage a varied workload, prioritise effectively, and work independently
· Ability to travel effectively to support families at inquests, and to attend meetings
· A clear understanding of the importance of professional boundaries and in maintaining their emotional wellbeing in distressing situations
· Strong management skills and ability to supervise, coach and mentor colleagues.
· Experience of accurately recording client case records and use of CRM/client database system
What We Offer
· A meaningful role supporting families and delivering change in a values-driven organisation
· Supportive and collaborative team environment
· Professional supervision
· Flexible working arrangements
Please see attached the full job description for further information on the role.
Closing date: Monday 18th August 2025
Interview date: Thursday 4th September 2025
We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace.
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging at Mencap is for everyone, every day, everywhere.
· Everyone is expected to treat people well and make Mencap an inclusive organisation.
· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
· Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
The Network Lead plays a central role in helping us achieve our vision to end the need for food banks in the UK. This is a varied, proactive and fast-paced role leading work to support our food banks to deliver a warm welcome, emergency food, and access to tailored support and advice for people experiencing poverty in communities across Northern Ireland, while we work together for long-term structural changes to tackle drivers of food bank need.
The role involves line management of Area Managers working directly with Food Banks, and the coordination of projects and partnerships to support food banks in our network to reduce the need for their services locally.
Role responsibilities
· Food Bank Support: Manage the delivery of support to food banks in Northern Ireland ensuring our community of food banks remain resilient and can provide a compassionate service to people in need of emergency food for as long as services are needed.
· Strategic Leadership: Coordinate the delivery of strategic programmes of work that are part of Trusell’s five-year strategy to end the need for food banks, including through developing and delivering Northern Ireland specific priorities.
· Projects and partnerships: Build partnerships with organisations to develop and build services and systems that help end the need for food banks in Northern Ireland, including with national government, elected representatives, churches, community organisations and research bodies.
· Team Leadership: Provide leadership, support, coaching, development, and line management to the area managers.
· Risk Management: Ensure consistent quality assurance of food banks across Northern Ireland, in line with the risk framework and support area managers to deal with complaints and manage food banks with high risks.
· Cross-organisational working: Act as a liaison between the area team, other teams within the Food Bank Resilience Programme, and other Programme colleagues, managing the flow of ideas and feedback to positive effect.
Person Specification
Technical skills and minimum knowledge:
· Confidence in representing Trussell with a range of stakeholders, including community and church leaders, civil servants and elected representatives, to enable the effective roll-out of the organisational strategy in Northern Ireland.
· Knowledge and experience of community development or local service provision and a good understanding of local systems of support relied upon by people experiencing poverty.
· Experience of managing projects and partnerships, from inception to evaluation, to achieve strategic goals.
· Experience of team leadership including line management and supervision, including dealing with performance issues and using coaching skills.
· Competent and efficient use of IT, including the main Microsoft Office programmes and database management.
Behaviours and competencies:
· Demonstrates a commitment to Trussell values and our vision and mission
· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds
· Role models inclusive behaviour, values and leadership
· Excellent communication and interpersonal skills, particularly listening skills.
· Confident, resilient and self-motivated team player
· Well-organised and able to juggle competing priorities.
· The ability to build effective relationships in contexts where Christian faith plays a major part, and in which people of all faiths and none collaborate to make a difference together.
The client requests no contact from agencies or media sales.
Job title: Therapies Assessor and Service Manager
Reports to: Head of Bereavement Services
Location: Dependent on location, flexible - Some home working with regular travel to areas of service delivery, and regular travel to 2wish Head Office in South Wales.
Qualifications:
- Hold a level 5 (or higher) diploma qualification in Therapeutic Counselling
- Hold a degree in relevant field, or demonstrate equivalent experience or a vocational qualification
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish Cymru and 2wish:
2wish has been established since 2012 and has since grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.
We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
We were founded as a Welsh organisation providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage. In January 2024, we expanded into ‘phase one’ England, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. And in July 2025 we will expand into ‘phase two’ England, namely Merseyside, Devon and Cornwall, Wiltshire, Dorset, Hampshire and the Isle of Wight.
Context of role:
The Therapies Assessor and Service Manager will lead the development, coordination, and delivery of our support service for families, professionals and individuals affected by sudden bereavement. Working closely with the Immediate Support and Debrief Manager who is responsible for leading the immediate support and debrief service, you will be responsible for ensuring that our ongoing services are trauma-informed, consistent and delivered to a high standard supporting the complex and individual needs of those who have experienced profound loss.
This role will oversee the existing ongoing support service delivered across Wales and the expansion phases across England and will contine to grow the team as the charity expands. Services include counselling, complementary therapy, play therapy, support events, coffee mornings, wellbeing walks, online events and our beautiful respite house, Ty Uchaf. You will manage a team of nine individuals who are a mixture of full and part time roles. This is a unique and hugely rewarding opportunity to make a significant impact in the lives of suddenly bereaved individuals across our communities.
You will work closely with the Therapies Assessor and Service Manager and Children and Young People Service Manager to provide a holistic, joined up service to all who access our service.
Main duties:
- To manage the bereavement service including the operational delivery of our therapeutic service and ongoing support, ensuring the service is delivered consistently, responsively and to a high standard
- Monitor and maintain high-quality therapeutic support in line with ethical frameworks (e.g., BACP/UKCP/BAPT).
- Ensure client records, risk assessments, and service monitoring forms are accurate and stored securely.
- Manage referrals, assessments, allocation of clients, and waiting lists efficiently.
- To develop and oversee ongoing support services including coffee mornings, support events, our respite house and online support events, in line with budget and service delivery expectation
- To work closely with the Head of Bereavement Services to ensure delivery and growth of services
- To oversee the awareness raising efforts with our secondary referral partners across Wales and the two phases of England
- To oversee the service and monitoring tools and ensure we are actively gathering feedback and monitoring appropriately
Management:
- To lead, motivate and line manage the ongoing support team responsible for delivering our ongoing support service
- Manage a growing team, organise regular team meetings and set realistic but challenging objectives to further the work of the charity
- To carry our monthly supervisions and bi-annual appraisals with the Counselling and Support Outreach Coordinators and Support Coordinator
- To carry out bi-monthly case reviews with the Immediate Support team
- To produce weekly, monthly and quarterly reports to evidence activity and impact
- To develop and oversee a training programme for the team including mandatory and varied subject matter
General:
- To be responsible for organising own work agenda, time management and administration
- To show respect and sensitivity for the cultural and religious beliefs of families
- To undertake learning opportunities and seek them out for the team
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
- To attend weekend and evening community events in support of the charity as necessary
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
- Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
This role is subject to a DBS check.
Salary: Starting salary of £32,000 per annum, with the opportunity for an increase through the annual appraisal structure.
Contract type: Permanent
Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.
Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).
Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location: Dependent on location, flexible - Some home working with regular travel to areas of service delivery, and regular travel to 2wish Head Office in South Wales.
Additional benefits for our employees:
- An 'Employee Assistance Programme,' including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
- Auto-enrolment into company contributory pension scheme after 3 months service
How to apply:
Please return a CV and covering letter, or a CV and two-minute video, by email.
Closing date: Friday 15th August 2025.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible. Only those shortlisted will be contacted for an interview. Interviews may take place prior to the advertised closing date.
SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.
We are now looking for a capable Finance Officer to to support the effective running of our financial operations and ensure the accuracy and integrity of our financial processes.
- Managing the purchase and sales ledgers, including processing supplier invoices, preparing payment runs, raising sales invoices, and applying VAT as required
- Carrying out daily income and bank reconciliations, posting income to our CRM system (Salesforce), and monitoring Direct Debit payments
- Processing staff expenses and business credit card transactions, ensuring all costs are accurately allocated
- Supporting month-end tasks, including income reconciliations, credit notes, journal postings, and submitting Gift Aid claims to HMRC
- Preparing regular internal and external financial reports, including sponsorship and earmarked donation summaries for the International Office
- Assisting with the annual external audit and maintaining clear process documentation.
If you have strong numerical skills, excellent attention detail, and are looking for a pivotal finance role within a friendly, flexible, and supportive team, then this could be for you!
To Apply
Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a covering letter.
The deadline for applications is Friday 08 August 2025, 11.59pm UK time.
Please note:
- The post-holder must be UK-based and able to work on a permanent full-time contract. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.
- No agencies please - We are managing this recruitment in-house and are not seeking assistance from agencies at this time. We have existing preferred agencies should the need arise.
Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a role specific covering letter.
The client requests no contact from agencies or media sales.
The Clinical team at Diabetes UK gathers the diabetes management and prevention insights to help inform the organisation. As a valued member of the team, you will develop and share your knowledge and experience internally and externally to support Diabetes UK’s strategy. You will be an expert clinical resource for internal colleagues and external network, support the delivery of fresh, innovative, high-quality information and education resources for people with, and those at risk of, diabetes. You will effectively build and maintain excellent internal relationships with the Together Type 1 team and other teams across the charity to achieve the outputs in line with strategic goals and KPI requirements of the Steve Morgan Foundation (SMF) programme.
Role description:
You will lead a clinical area of diabetes, be an expert resource and maintain a good knowledge in all areas of diabetes care and prevention. You will gather new insights that help to inform Diabetes UK work, information and messaging while supporting other colleagues in developing diabetes knowledge. You will provide expertise within your clinical area on a range of matters including the development of products and resources, improving public understanding of diabetes through local and national media channels, reviewing evidence-based practice, and critically appraising to ensure clinical accuracy. Working with other colleagues, you will deliver wellbeing programmes to young people with type 1 diabetes. You may be required to provide clinical support and advice e.g. administer hypo treatment, advise on carb counting and support attendees who may have special needs.
The ideal candidate:
You will be a registered healthcare professional with clinical experience in diabetes preferably in paediatrics care within the NHS as a dietitian, nurse, or doctor. You will be passionate about using an evidence-based approach to creating resources for people with, and those at risk of, diabetes and healthcare professionals. The successful candidate will have experience of working across multiple teams, and be up to date with current developments, and trends, in diabetes care and prevention. You will be flexible in travelling around the country regularly to deliver wellbeing sessions including overnight stays, during some weekends and school holidays.
For further information about the role please refer to the job description at the end of the page.
Additional notes:
We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role.
Hours: 31.5 hours per week
Interview date: 2nd and 3rd September 2025
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You drive the digital engine: paid media, smart automation, and razor-sharp optimisation. Own the flow, reach, traffic, conversion and bring more supporters into the cause. You're the architect of growth.
As Digital Growth Manager, you’ll lead our digital performance strategy across paid media, funnel optimisation, supporter journeys, and CRO. You’ll manage multi-channel campaigns across Meta, Google Ads, YouTube, TikTok and beyond maximising ROI on a lean budget while scaling impact.
You know how to build journeys that move people across awareness, engagement, and giving and use data to drive every decision. From GA4 dashboards to A/B testing, from ad variants to AI automations, you live for insight and action. You’ll own digital budgets, shape full-funnel strategies, and make every pound stretch further.
If ROAS, CTRs, and conversion lifts make your heartbeat faster….. you’re our kind of marketer.
Key Responsibilities
Performance-Led Growth Strategy
- Drive measurable supporter acquisition, engagement, and retention across digital channels.
- Optimise marketing funnels for conversion across landing pages, forms, email journeys, and remarketing.
- Test, learn, and scale what works applying a performance mindset to everything from ad variants to user flows.
Paid Media Campaigns
- Plan and manage digital campaigns across Meta (Facebook/Instagram), Google Ads, YouTube, TikTok, and other emerging platforms.
- Execute campaigns focused on donor acquisition, lead generation, and income growth.
- Monitor and improve ROAS with agility, creativity, and cost-efficiency on a lean nonprofit budget.
Data & Analytics
- Use GA4, Meta Business Suite, and dashboards to analyse behaviour, report performance, and inform decisions.
- Run A/B tests, track CTRs/conversions, and apply insights to continually refine digital performance.
- Integrate CRM/email journey data with paid media for a full-picture view of campaign effectiveness.
Supporter-Facing Journey Design
- Understand and align messaging across the full donor lifecycle from acquisition to retention.
- Work closely with Product, Digital, Partnerships, and Programmes teams to maintain consistent messaging across every touchpoint.
- Collaborate on landing page optimisation, lead nurturing sequences, and re-engagement strategies.
Digital Budget & Strategy Ownership
- Develop and manage paid media budgets, allocating spend based on channel performance and campaign needs.
- Forecast campaign ROI and contribute to broader strategic planning around supporter growth and digital reach.
- Apply attribution insights to demonstrate digital’s impact on income and supporter value.
AI & Automation Integration
- Use AI tools for automation, campaign testing, variant creation, and supporter journey improvements.
- Confidently integrate AI-generated content/ad formats without compromising on tone or brand quality.
Cross-Team Collaboration
- Partner with in-house creatives, agencies, and freelance teams to execute campaigns with precision.
- Brief clearly, feedback constructively, and keep timelines tight across stakeholders.
What You Bring
- Proven experience running paid digital campaigns with a clear performance track record.
- Fluent in ad platforms, analytics, A/B testing, and funnel design.
- Strong grasp of audience segmentation, CRO, and lifecycle marketing.
- A strategic thinker who thrives on measurable growth, not just creative flair
- Alignment with our mission and values—you know why child hunger must end.
Bonus Skills (Nice to Have)
- Experience in charity or cause-based marketing.
- Familiarity with Mailchimp or equivalent marketing tools.
- Campaign experience during Ramadan, Dhul Hijjah, or with culturally attuned messaging.
- Previous line management or team leadership exposure.
We are on a mission to end child hunger - one school meal at a time. Hunger doesn’t just mean an empty stomach. It keeps children out of school.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Us:
The Infection Prevention Society (IPS) is a membership organisation dedicated to promoting and enhancing the science and practice of infection prevention and control (IPC) within all health and care settings. With a commitment to working collaboratively to prevent infection, the IPS is a supportive network for IPC practitioners, and delivers education and training within the IPC field. With 2,400 members across the UK and internationally, the IPS plays an important role in supporting and developing IPC professionals and advancing knowledge and best practices to safeguard public health.
Last year the IPS launched its new strategy: Working together to prevent infection. In order to deliver this strategy, in early 2024 the Board of Trustees took the decision to recruit the Society’s first staff team, moving the organisation from a model that had been led by volunteers and operationally managed with an association management organisation. The intention is this decision will transform the Society, taking it to the next phase in its evolution, and furthering our goals of supporting our members, improving IPC practice, ensure equity of access and support for a diverse and multidisciplinary workforce, and influencing and shaping IPC education and policy.
This is an incredibly exciting time to join an important organisation in the battle for public health and infection prevention, and a chance to work in close partnership with the Board of Trustees to create and execute new activities which will grow and sustain the Society for future IPC professionals and have a positive impact on the prevention of infection.
Position Overview:
Currently, the IPS events and education portfolio includes:
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Annual Conference which attracts over 700 attendees, 80 exhibitors/sponsors. The programme is developed and delivered by our Scientific Programme Committee, and the event is operationally managed and delivered by an external Professional Conference Organiser (PCO).
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Up 20 one/two day in person/hybrid events currently developed and delivered by our volunteers, our corporate partners or a PCO.
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Online resources – developed and delivered by our Education and Professional Development Committee (EPDC), Branches and Special Interest Groups.
The Annual Conference will continue to be managed by a PCO and the organisation of our committees smaller annual conferences will be supported by our own team.
We are now seeking a dynamic and experienced Education and Events Executive to join our team. The successful candidate will play a key role in the planning, coordination, and execution of educational programs and events aimed at advancing the understanding and practice of infection prevention and control.
This will be an exciting and challenging role where Education and Events Executive will work with the Education and Events Manager to deliver up to 20 one-day events per year, either as in person, virtual or hybrid events.
Key Responsibilities:
Educational Programme Development:
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Working with the Education and Events Manager, assist with the development and implementation of a comprehensive educational programme that aligns with IPS objectives and serves the needs of our members.
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Assist with the production and development of educational materials and resources.
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Take ownership of the promotion and communication of the IPS’ courses and all educational materials and resources.
Event Planning and Execution:
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Work closely with the Education and Events Manager to plan, organise, and ensure the professional execution of the educational programme including educational resources, conferences, workshops and webinars.
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To be the point of contact with regional volunteers to assist them with their events, and ensure a consistent calibre of IPS event is achieved throughout the regions.
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Under direction from the Events and Education Manager, assist or deliver all aspects of event planning and logistics, including venue management, online registration, delivery via a virtual platform, sponsorship and exhibition management, catering, audio-visual requirements, and onsite staffing as required.
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Collaborate with internal teams and external partners to ensure successful event delivery,
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Actively work with colleagues to communicate and promote the IPS’ courses as well as all educational materials and resources.
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Actively engage with sponsors, speakers and other stakeholders, and act as first point of contact for all enquiries.
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Ensure any sponsor and exhibitor deliverables are met, and that stakeholders are satisfied with the calibre of events.
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Foster member engagement through educational initiatives, ensuring alignment with the society's goals and objectives.
Financial Management:
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Develop and manage budgets for educational programmes and events to ensure that the event programme achieves a surplus.
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Consistently monitor budgets, expenses and revenue to ensure agreed financial targets are met.
Marketing & Communications:
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With the Education and Events Manager, help devise a marketing and communications strategy for both the educational and events outputs of the Society
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Take ownership of the Society’s marketing and social media strategies as it related to events and education
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Regularly update the events and education sections of the Society’s website, and work with the Membership Engagement Manager to ensure maximum take up of educational courses and IPS events.
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Disseminate marketing materials to regional volunteers and assist them with their events marketing strategies.
Other:
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Research potential sponsors and partners for programmes and events
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Actively build and maintain relationships with key stakeholders, including industry partners, speakers, and sponsors.
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Collaborate with relevant organisations to expand the reach and impact of IPS educational initiatives.
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Assist with the development of individual events budgets as required.
Our ideal candidate will
Offer the following experience:
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A Bachelor's degree (or equivalent) in a relevant field (education, event management, healthcare, etc.).
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Proven experience in education resources planning and management, ideally within a similar professional body or learned society.
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Proven experience of planning and executing educational events, preferably in the healthcare or professional association sector.
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Excellent project management skills with attention to detail.
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Excellent communication and interpersonal skills, with the ability to write for a variety of audiences, and able to demonstrate an innovative and creative approach
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Strong financial and budgetary management skills.
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Proven experience of managing, resources, workloads, deadlines, time etc.
Meet the following expectations:
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A willingness to work flexibly as the role demands including the need to attend meetings/events/social events at weekends or evenings (essential)
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Ability and willingness to travel (essential)
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A willingness to commit to their own professional and personal development
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Ability to follow society governance, process, and SOPs etc.
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Have excellent negotiating and influencing skills
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A willingness to protect and champion the IPS brand and reputation
Application Process:
We are committed to an anonymous recruitment process during the initial hiring stages to reduce any unconscious bias. This approach ensures a fair and equitable assessment of all candidates before shortlisting.
To apply, please submit your CV and a cover letter detailing your relevant experience and explaining why you are the ideal candidate for this role.
Join us in making a significant impact on public health and infection prevention. Apply today to become a part of the Infection Prevention Society team!
To collaborate with, educate and bring together policy makers / health & care communities to influence and improve evidence-based IPC practice for all
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About us
We are an independent charity that supports, promotes and represents public libraries. Our work is driven and led by our membership, which includes almost every library service in England, Wales, Northern Ireland and the Crown Dependencies (Guernsey, Jersey and the Isle of Man).
Across the areas we serve there are 176 individual library services with around 3,000 library branches serving over 61 million people.
Our unique approach is to bring these services together to share experience, expertise and evidence – driving innovation and impact across the public library sector.
While senior library leaders sit on our board and committees, we work with library staff at all levels.
As well as providing practical support, training and advice to libraries, we represent them to government and raise their profile in the media. We also develop and lead national library projects with cultural, academic and corporate partners.
We work to a strategic plan that runs until 2027, organised around four themes: drive, grow, connect and engage.
We generate income from membership subscriptions, commissioned services, events and grants. As an Arts Council Investment Principle Support Organisation, part of our core funding in England comes from the Arts Council to help embed their Investment Principles across the library network.
Our values
- We are supportive. We respond to the varied, emerging needs of our members and their communities to enable libraries to learn from each other, and other sector leaders, so that they can safeguard and improve their services.
- We are inclusive. We work with our members and partners to design and deliver our work and to determine our strategic priorities because we are committed to representing the diverse communities and libraries which we serve.
- We are open. We are in constant communication with our members and partners on all levels to learn from their experiences, reflect on our practice and develop our services. We welcome challenge and new directions for our work.
- We are ambitious. We believe that libraries are an essential part of the solution to a range of society’s needs. We promote innovation and collaboration to ensure that libraries are recognised locally and nationally.
Working at Libraries Connected
We are a friendly, collaborative team of around 20 staff based all around England and Wales.
We value diversity and are committed to promoting an inclusive working environment. We strongly believe that inclusive and diverse organisations are not only better places to work, they are more innovative, make better decisions and are more successful. We value people who bring unique perspectives and knowledge to our team.
We want to make our recruitment process as fair as possible. To reduce bias, we shortlist candidates based on their responses to up to six application questions. These are designed to tell us about your values, experience, attitudes to work, and transferable skills. We do not ask for a separate cover letter or supporting statement.
We offer flexible working as standard, helping work fit around family and caring responsibilities. Many of our staff work their hours in different ways, including flexi time and compressed hours. We are open to discussing what would work for you and be possible for the role.
All roles are remote and are open to applicants who live anywhere in the UK. We provide staff with a home office set-up including laptop, monitor and phone. There is the option to work from our central London office or use a co-working space if it is not possible to work from home.
We welcome requests for adjustments to our standard recruitment processes for anyone who needs them.
Our Commercial Team
We have a small commercial team with big ambitions for the sector.
Currently, we hold a single commercial contract worth around £3m per year delivered through 12 libraries. Our aim is to reach a point where we have a menu of commercial contracts that all of our 176 member library services can choose to benefit from according to the skills and assets of their service, their focus and strategy and of course the needs of their communities.
In the current funding climate for local authorities and local government services, these contracts are not just about the income and the services they can provide but about demonstrating nationally the power of the library sector, and how national services can be delivered locally through library services and the communities they serve.
Our approach is to identify and secure contracts procured by national government – either directly or with partners to extend the libraries’ capabilities – with an eye to local delivery through the library services. This allows us to centrally hold and manage the risk of the national contract, leaving the library services to deliver themselves.
We see libraries as a solution to many of society’s challenges and this is one route we use to bring the libraries into that solution.
This area is part of our long term strategy – we are seeking to build the commercial team with this role and while it is initially a 12-month contract, our hope is that with the role in place we can generate the income to sustain and build on it.
Our vision is an inclusive, modern, sustainable and high-quality public library service at the heart of every community in the UK.

The client requests no contact from agencies or media sales.