Support jobs

As demand for digital learning offering continues to expand, you will provide essential administrative and operational support to ensure the smooth delivery of webinars, publications and online courses to a global audience. 

About WFSA and our cause

Surgery and anaesthesia have a fundamental and growing impact on global health outcomes. Surgical intervention could address over 30% of the global burden of disease, and yet the poorest 33% of people receive just 3.5% of all surgery. Post-operative mortality rates 1,000 times higher than in some high-income countries can be found in parts of the world where surgery and anaesthesia have been neglected, and in some countries as many as 90% of anaesthetic departments do not have the equipment to provide a safe anaesthetic for a child. 

With 146 member societies made up of anaesthesiologists in over 150 countries, WFSA is uniquely placed to influence these inequalities and to help ensure universal access to safe surgery and safe anaesthesia. 

The role

This sits within the Communications, Advocacy and Digital Learning Team and reports to the Digital Learning Manager. You will work closely with all members of our staff team (the Secretariat), as well as many of our committees and key stakeholders. Relationships with member societies and our WFSA Board and Council will also be important; an ability to interact across a range of stakeholders is essential. This is an entry level role which offers huge scope for development and learning across a broad remit.

The role is offered either on a hybrid working basis with access to WFSA’s central London office or fully remote. Note, the majority of working hours would need to overlap with those of the United Kingdom.

Benefits

• Minimum annual leave entitlement of 25 days. 

• Enhanced employer pension contributions.

• Potential for travel related to work. 

• Opportunities for training and professional development. 

• Access to Employer Assistance Programme through Benenden.

• Supportive, collaborative global team. 

Purpose of role 

To provide administrative, operational and technical support across WFSA’s digital learning portfolio. Particular focus is given to online publications and the Anaesthesia Online Learning Community (AOLC), which encompasses our webinars, online courses and other educational resources. 

You will handle day-to-day admin, user support, reporting and content updates, ensuring smooth delivery of our educational activities and freeing capacity for senior staff to lead strategic development.

You will be part of a small, supportive team working with global volunteers, committees and partner organisations, helping us deliver high-quality, accessible online learning at scale. This is an excellent opportunity for someone with an interest in global health to develop skills in online education, digital content management, webinar operations and LMS administration. 

Key tasks and responsibilities 

1. AOLC support

• Support the Digital Learning Manager in delivering the Anaesthesia Online Learning Community (AOLC) project action plan and coordinating with volunteer faculty when needed. 

• Provide administrative support for the e-learning platform, including uploading content, enrolling users, checking enrolment reports, and routine maintenance tasks. 

• Respond to routine user queries (e.g., certificates, access to recordings, account/password issues). 

• Upload new educational resources to the Virtual Library (WordPress). 

 2. Webinar administration & delivery

• Manage speaker admin: collecting bios and photos, sending consent forms and reminders, requesting Power Point slides, and gathering essential details. 

• Prepare webinar materials such as introduction slides, panelist briefing documents, and certificates. 

• Provide support for running webinars (e.g., managing waiting rooms, chat/Q&A, recordings), compile webinar analytics, and produce standardised reports. 

• Update the webinar calendar and the webinar section of the WFSA website (WordPress). 

3. Publications support (ATOTW & UIA)

• Assist the Managing Editor with administrative tasks for Anaesthesia Tutorial Of The Week (ATOTW) and Update in Anaesthesia (UIA). 

• Liaise with partner organisations and volunteer translators, track translation progress and upload translated content to WordPress.

4. Other duties

• Provide updates for donor reports and project summaries as requested. 

• Support internal meetings: scheduling, agendas, minutes. 

• Help draft or schedule educational email campaigns in Mailchimp. 

ABOUT YOU

You will need to demonstrate a good understanding and empathy with our values as well as commitment to our vision and mission. You will be expected to fully comply with all WFSA policies and procedures, including our Safeguarding Policy. 

Knowledge, skills & experience

Essential

1. Strong organisational and administrative skills, with the ability to prioritise a varied workload. 

2. Excellent digital literacy and comfort learning new software. 

3. Experience with Zoom, WordPress, Mailchimp, Moodle. 

4. Clear written and verbal communication skills. 

5. Proficiency in English. 

6. Ability to deliver accurate, detailed work to deadlines.

Desirable 

1. A strong interest in global health and contributing to a neglected area within global health. 

2. Experience working in an NGO, educational, healthcare or global-health-related context (voluntary or paid). 

3. Knowledge of a second language (particularly Spanish, French, Portuguese). 

4. Professional or academic qualification relating to learning technology, online education or publications.

5. Willingness to represent WFSA at international events or meetings. 

Personal qualities 

• Collaborative, approachable, and able to work independently. 

• Good interpersonal skills and the ability to develop good relationships with your colleagues and a large global volunteer base. 

• Strong team ethics and willingness to support colleagues. 

• Curious, keen to learn and comfortable with evolving digital tools. 

Job Description

Do you want to join a vibrant and growing charity group, whose mission is to deliver positive change for all those affected by heart rhythm conditions? Would you like to play an important role in supporting the three heart charities who are part of the Group to provide exciting educational learning opportunities that are tailored to our audience needs?

Title: Senior Events Coordinator

Reports to: Associate Director of Business and Operations

Based at: Remotely – however must be willing and able to travel to represent the charities as and when required to meetings and/or events nationally and internationally.

Job Purpose: To organise the planning and execution of healthcare events including marketing and promotion; maintain a high level of accuracy and detail throughout. To represent the Group in a professional manner

The role:
Arrhythmia Alliance Group is recruiting a Senior Events Coordinator on a full-time, permanent, remote basis. Your skills will be essential in strengthening the Group’s profile through event planning, coordination, execution and evaluation.

Essential requirements:

- Experience in organising, marketing and facilitating healthcare and medical related events, liaison with both healthcare professionals and healthcare industries.

- Experience working with vendors and negotiating contracts.

- Must have experience promoting and advertising events across digital and traditional channels to maximise attendance and engagement.

- Excellent organisational and project management skills.

- Ability to manage budgets and financial planning for events.

- Ability to work under pressure and handle last-minute changes.

- Ability to engage with a wide range of stakeholders including healthcare professionals, patients, caregivers, sponsors and exhibitors.

- Creative thinker and problem-solver.

Main responsibilities:

· Plan, coordinate, and execute a range of events.

· Oversee all event logistics, including venue selection, transportation, accommodation, and catering arrangements.

· Agenda and room allocations.

· Liaise effectively with various vendors and service providers.

· Evaluate each event’s success through feedback collection and analysis, making necessary recommendations for improvements.

· Promote the organisation's brand image, values, and initiatives.

· Ensure all events comply with relevant health and safety standards and other regulations.

· Develop and execute marketing and advertising strategies to effectively promote events across social media, email campaigns, and other relevant channels.

· Diary management, arranging meetings, travel, room booking and catering requirements.

· Support in production of presentations and be able to present for the group whilst attending events online or in person.

· Process registration payments as and when needed.

· Attend and represent the charities at physical meetings and events.

· Support the production of recording healthcare professionals, patients, caregivers for educational webinars/events through but not limited to, Microsoft Teams or Zoom.

· Support the delivery of all Arrhythmia Alliance group events, projects, campaigns and initiatives, including but not limited to Heart Rhythm Update meetings, Heart Rhythm Congress (HRC) (our flagship annual congress), European Pacing Summit (EPS), Know Your Pulse, Defibs Save Lives, World Heart Rhythm Week and Global AF Aware Week.

Person specification:

- Educated to a minimum A-Level standard, with further relevant training, experience and professional development in marketing, event planning and execution.

- Excellent verbal and written communication skills essential.

- Advanced knowledge in Microsoft Word and Excel.

- Excellent organisational skills, with the ability to prioritise and manage own workload.

- Can undertake a wide variety of tasks and multi-task with ease.

- Ability to work on own initiative.

- Excellent attention to detail and accuracy.

- Ability to work flexibly, and as part of a team.

- Professional, methodical and thorough approach to work.

- Friendly, professional, respectful, punctual and polite.

- The postholder must hold a valid UK driving licence and passport to meet the travel requirements of the role.

Are you passionate about school libraries? Do you believe in the power of school libraries to transform children and young people’s experiences in education? Can you communicate confidently to a wide audience and range of stakeholders?  

The School Library Association (SLA) supports approximately 2000 members working in schools across the UK with advice, training and advocacy. The School Library Lead will be at the forefront of our member offer and outreach, to help us deliver on our mission to support all those working in school libraries, so that more children and young people reach their full potential through the school library.   

This role will lead on providing advice, inspiration and support for schools looking to develop their school library provision and all the benefits this brings. An expert in school libraries, you will be comfortable supporting members 1:1, delivering training to larger audiences, providing consultancy to schools and sector organisations, writing training and resources, or preparing book recommendations. An exciting opportunity for someone experienced in school libraries with knowledge of the curriculum, teaching and learning and children’s books, you will be the first port of call for library advice and expertise, contributing to the growth and sustainability of the membership network.

You will be experienced in developing relationships with a variety of stakeholders at all levels relish a busy role. This will include supporting our Branch network, collaborating on initiatives for development, delivery and new projects as they come online. As resident children’s book expert, you will support with programmes and projects such as the SLA Information Book Award and member book-related events. You will work with your SLA colleagues to develop and deliver high-quality member events and training as well as advocacy events to raise awareness of the importance of school libraries. Using your sector insight, you will identify opportunities for development of initiatives that will support the SLA vision and mission enabling us to reach more children and young people through our work.  This is a busy and rewarding role and will suit someone with passion and resilience. 

This is a full time role working remotely, throughout the year (37 hours per week). Find out more about the role including full job description and how to apply by downloading the job specification pack. 

Application deadline: 19th December 

Interviews: First round interview (online): 13th/14th January

Second round interview in person TBC: 20th/22nd January 

Applications without a covering letter will not be considered. No agencies please.   

Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within four weeks of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future. Please note we may close recruitment early should the right candidate be identified.  

Homelessness isn’t just about losing a home—it’s about losing stability, security, and often, hope. We are recruiting a Complex Needs Practitioner to support individuals experiencing rough sleeping across the Wirral. You will work as part of a small and dedicated team of outreach workers seeking out and supporting those in our community experiencing homelessness. Provide outreach support, working flexibly across community locations with a central hub based at our head office in Birkenhead.

What You’ll Be Doing

• Keeping in touch with known rough sleepers in the area and acting as their key point of contact for seeking out accommodation.
• Providing emergency support and referrals for those in crisis.
• Connecting rough sleepers with essential services, professionals, and community networks.
• Supporting people through the highs and lows, offering practical help, understanding and encouragement.
• Inspiring change and making a lasting difference in people’s lives.

What We’re Looking For

Our Complex Needs Practioner will have

• A kind heart and a strong sense of empathy.
• Great communication skills to support and encourage others.
• A calm and measured approach to handling challenging situations.
• Experience working within homelessness, substance use or mental health services is desirable but not essential as training will be provided.

We are a growing and vibrant team of professionals who work hard to improve the lives of those who need it most. If you’re ready to begin work at the coalface of our life changing services, we’d love to hear from you.

Please note: We do not accept CVs for the position of Complex Needs Practioner. All applications must be made via our form and emailed in. Instructions to be found on our Career Page.

The Social Research Association (SRA) is an educational charity and membership organisation for social researchers, dedicated to advancing excellence in social research across the UK. We support the research community by:

· Growing and connecting an inclusive, diverse community of social researchers.

· Expanding career pathways and professional development.

· Advancing knowledge, best practices, and innovation in social research.

· Representing and advocating for the profession.

We are entering a very exciting period of increased member engagement by expanding our member benefits, researcher community offerings which include mentoring, and the launch of a new digital community platform. Alongside these new activities, it is important that our core activities such as training and events continue to run smoothly and this role is key to supporting those activities.

We are a small team of eight people and are working in a very inter-connected manner.

About the Role

The Finance and Administrative Assistant will provide essential support across three main areas: finances, events and training. This role is about being detail-oriented in the finance administration, well organised, supporting smooth communication, and helping our members and partners to engage with our services. The role will report to the training and conference manager. The successful candidate will have a strong background in finance administration, substantial experience of using Customer Relations Management Systems (CRM) and Xero (or similar systems), and the ability to work effectively in a fast-paced environment. Above all, you should be eager to learn and ask questions. This is a new role for us – so we're excited to explore and shape it together.   

Key Responsibilities:

*Manage and maintain accurate financial records for the organisation, including accounts payable and receivable

*Manage weekly accounts reconciliation process

*Preparing financial reports, issuing invoices and chasing debtors for training and events

* Assist operations manager with budgeting and forecasting

Training and events

* Provide administrative support to the operations and training manager by managing the training and events inbox, bookings and attendance.

*Assist in monitoring of training and events by running feedback reports

*Provide more general administrative support for regular training events and the annual conference

* Coordinate meetings and events, liaising with trustees, volunteers and colleagues

General

* Develop and implement administrative processes and procedures to improve efficiency

* Provide exceptional customer service to internal and external stakeholders

* Maintain confidentiality and handle sensitive information with discretion

Who We’re Looking For

We know that great candidates don’t always meet 100% of the criteria. If you’re excited about this role, and keen to go on this exciting phase of our development, we encourage you to apply.

Essential Experience & Skills

● You have worked in a finance administrative role where you’ve managed multiple tasks and met deadlines.

● You have experience using digital tools like Customer Relationship Management systems (CRM) and accounting software. You don’t need to be highly technical, but you should be comfortable navigating systems, updating records, and assisting others with basic queries.

● Responding to customers/clients via emails

● You have experience supporting projects or coordinating tasks

● Intermediate level of excel skills, e.g. produce monitoring reports on training bookings

Desirable Experience (Nice to Have, but not required)

● Knowledge of financial regulation for charities, e.g. the Statement of Recommended Practice (SORP)

● Experience working in a membership organisation, charity, or similar setting.

● Familiarity with basic data management (e.g. updating records, handling databases).

● Experience coordinating online or in-person events

● Experience of changing website content or interest in learning

What We Offer

28 days of annual leave (pro rata) + bank holidays

Fully remote working (with occasional travel for meetings, not anticipated to exceed 10 per year)

Even though we're fully remote, we offer a few days of face-to-face induction to help you connect with the team and organisation right from the start.

Personal and professional development including payment for one subscription to a relevant membership/professional body

Our culture

It is important part of our mission to represent the profession in all its diversity. To do that, we are committed to developing a talented workforce that represents that diversity.  We are an inclusive and welcoming organisation and committed to ensuring our culture and ways of working enable all of our people to thrive at work, and not negatively impact on their private lives. 

Interview Process & Accessibility

We are committed to an inclusive recruitment process that gives all candidates the best possible opportunity to show their value.

• We will provide interview questions 2-3 days in advance to help candidates prepare.
• We will reach out to you in advance of the interview to check if there are any needs or requests that will make the process work better for you. We’ll strive to meet any reasonable adjustments to the recruitment process.
• Interviews will be held online, but we can arrange an in-person interview if preferred. In-person interviews would need to be held in London.
• We anticipate one interview and it’s likely this will be a mix of questions and a task.

Fundraising Administrator

Muslim Charity Helping The Needy

Location: 9 Hessel Street, London E1 2LR

Salary: £25,000–£28,000 | Hours: 37.5 per week | Type: Full-Time

The Fundraising Administrator is a key support role within Muslim Charity’s Community Engagement and Fundraising Team. You will help deliver smooth, effective fundraising operations by supporting events, campaigns, volunteer engagement and community activities. The role combines administration, community hub management, volunteer coordination and frontline communication, ensuring our supporters, partners and beneficiaries receive an excellent experience.

You will maintain departmental fundraising plans, support the organisation of events, campaigns and challenges, and act as the first point of contact for fundraising and volunteer enquiries across phone, email and social media. The role requires strong coordination with the Programmes Team for project updates and reporting, along with maintaining databases and online fundraising pages such as JustGiving, LaunchGood and Enthuse. You will also support national and international fundraising activities as needed.

We are looking for someone with administrative experience, ideally gained within a charity, fundraising or community-focused environment. You will have strong organisational skills, excellent written and verbal communication, and confidence in handling enquiries through multiple channels. Strong interpersonal skills and the ability to engage positively with volunteers, supporters and community members are essential, along with good IT skills, including Microsoft Office, online forms, cloud tools and CRM/database systems. Experience supporting events and an understanding of safeguarding, data protection and health and safety are required, as well as flexibility to occasionally work evenings or weekends.

To find out more or to apply, visit our vacancies page via the apply button. 

Closing date: 26 December 2025.

At Muslim Charity, we believe diversity strengthens our community and enriches our mission. We are committed to fostering an inclusive environment where all individuals, regardless of background, race, gender, age, disability or faith, are valued. By embracing diverse perspectives, we enhance our ability to serve those in need. Please note that Muslim Charity reserves the right to interview and appoint a suitable candidate before the stated application deadline.

Salary: £29,000 – £34,000 per annum (depending on experience)
Location: Reigate, Surrey (Wayside Community)
Contract: Full-time
Occupational Requirement: Female, practising Christian
Closing Date: 23rd December 2025
Start Date: Early February 2026 (notice periods considered)

Do you have the compassion, resilience and leadership potential to support women on their journey out of homelessness?

Keychange is a Christian charity with over 100 years of experience supporting people facing vulnerability. Today, we provide specialist housing for women and young people experiencing homelessness, alongside residential care for older people across the South and Southwest of England.

We are seeking a dedicated Deputy Manager to join our specialist women’s homelessness service, Wayside Community in Reigate. This community is a 19 bed, 24-7 supported housing for women experiencing homelessness. This is an excellent opportunity for someone with strong frontline experience who is ready to step into management within a highly supportive and mission-driven team.

About the Role
The Deputy Manager plays a key role in the leadership of Wayside Community, supporting the Women’s Homelessness Lead in the day-to-day running and development of the service.

Key responsibilities include:

• Assisting the Women’s Homelessness Lead in Surrey in ensuring the smooth daily running of the Service at all times and deputising in her absence for all matters relating to the management of the Service.
• Ensure that Wayside Community complies with all statutory regulations relating to supported housing, health and safety, fire precautions etc.
• Working with the Women’s Homelessness Lead to develop performance targets and quality control measures for the benefit of the team, and monitoring team members’ work to ensure that these are met.
• In conjunction with the Women’s Homelessness Lead ensure that effective assessments and action plans are updated for all residents through a key worker system and on case files.
• In conjunction with the Women’s Homelessness Lead ensure that all safeguarding concerns, incidents and complaints are managed robustly.

Who We’re Looking For
You will bring:

• A high-performing individual who is an excellent networker that builds effective internal and external working relationships.
• Experience in delivery of support to clients.
• Agrees with Keychange mission, vision, values.
• Strong leadership, problem-solving, interpersonal, and time-management skills.
• Competent computer skills using Microsoft applications and organisational systems.

Desirable experience includes:

• Prior experience working with non-profit organisations, particularly those involved in social care and/or homeless work.
• Experience of services for women and/or young people experiencing homelessness.
• Experience of motivating and empowering colleagues, staff and/or volunteers to take responsibility for delivering a high-quality service.
• Knowledge of the range of services available to homeless people who may have complex needs or other support needs.

Occupational Requirements
This role is subject to legal Occupational Requirements under the Equality Act 2010. The postholder must both a woman and a practicing Christian. These requirements are essential due to the nature of the role, including spiritual support, trauma-informed care for women, and active church partnership development.

What We Offer

• Salary of £29,000 – £34,000
• 25 days annual leave plus bank holidays
• Hybrid working (with 4 days regularly site or community based)
• Employee Assistance Program and Life Insurance
• Contributory Pension Scheme with matched employer contributions
• Ongoing personalised learning and professional development
• A compassionate, faith-centered, values-driven culture

For more comprehensive details about the role and how to get in contact with us for an informal discussion about the opportunity, please view the job pack for this advert. 

 
How to Apply
Please submit a cover letter clearly addressing the essential and desirable criteria and an up-to-date CV focused on relevant experience.
 

Recruitment Timeline

• Application deadline: 23rd December 2025
• First stage interviews (remote): First week January 2025
• Final interviews (in person): Mid-January 2026
• Start date: Early February 2026

Jigsaw4u’s Piece of Mind Service helps 11 to 25 year-old young people in SW London overcome depression and/or anxiety. We are seeking 1 full-time counsellor, or 2 part-time counsellors, to support 15 referrals over 3 months, in the London Boroughs of Kingston and Richmond. 

There is the potential for this fixed-term contract to become permanent. 

Each young person receives 6 to 16 targeted, evidence based therapeutic support sessions.  Support sessions will be delivered at our Kingston-Upon Thames hub, at school, home or in the community where appropriate. The counsellor will liaise with parents/carers, and referrers and partner agencies as appropriate. They will evaluate the interventions through use of Outcomes Star and other agreed measurement tool.

Jigsaw4u is a community charity that helps children, young people and families across South West London put the pieces back together following social and emotional difficulties.

 We have a multi-disciplinary team of Specialist Support Practitioners and Therapists, with a proud 27-year history and values that are informed by our shared experiences and feedback from our service-users.

 We work with community and statutory partners to deliver over 24 services, including support for pre and post bereavement, depression and anxiety, young people in the care system or leaving care, domestic violence, young victims of crime, prisoners’ families and parenting programmes.

This is an opportunity to step into a rewarding & influential role that supports our Head of GINA to lead, grow & nurture GINA effectively. Encompassed by general duties, your role will revolve around offering support with 3 core pillars:

1. Grants & Funding

2. Business Development & Trading Income

3. Partnerships & Communications

The role blends income generation with relational working & creative communications to elevate visibility, strengthen engagement & enhance sustainability.

This varied role is an opportunity for you to gain exposure to a diverse array of areas involved in the leadership & management of a non-profit organisation. This role will encompass continual opportunities for ideas, creativity & exploration.

Salary: £29,064 (NJC 13) pro rota (plus pension contribution if applicable)

Hours of work: 16 hours a week (working days & times to be determined)

Location: Birmingham City Centre with remote working

Deadline: rolling

Please note, opportunities are open to women only (Exempt under the Equality Act 2010 Schedule 9, Part 1)

For more information & to apply, head to our GINA website. 

Main Duties & Responsibilities

Grants & Funding

To identify & secure grants to support our core support provision.

· Researching, identifying & pursuing grants & funding opportunities.

· Leading in the preparation & submission of high-quality small grant, bids, proposals & funding applications.

· Offering support with the preparation & submitting of high-quality large grant, bids, proposals & funding applications.

· Supporting the development of grant reports, impact summaries, outcome reporting & funder communications.

Business Development & Trading Income

To increase our support offering & trading/unrestricted income to enhance sustainability & meet the needs of women subjected to sexual violence & abuse. 

· The development, implementation & management of new & existing services, products & resources.

· To identify strategies, opportunities & ideas for growth, greater social impact, income generation & income diversification.

· Exploration of new revenue models & earned-income opportunities.

· To lead on projects associated with trading income generation & diversification.

Partnerships & Communications

To enhance our partnership working & communications to nurture supportive relationships in our community.

· Establishing, developing, maintaining & cultivating strong partnership working with individuals & organisations that support our work (including educational institutions, corporates, non-profits & other organisations).

· Nurturing partnerships to raise awareness of our work & enhance associated income opportunities.

· Developing partnership models, value propositions & partnership packages tailored to prospective supporters that facilitate support delivery, community engagement & organisational growth.

· Supporting co-design initiatives where appropriate with partners & beneficiaries.

· Supporting with marketing & communications tailored across platforms to our supporters & partners.

· Supporting with strategic marketing, communications & social media activities.

General

· Contributing towards creative idea exploration surrounding the growth & expansion of GINA, services, products & resources.

· Monitoring trends in the non-profit sector funding landscape including philanthropic shifts, corporate social responsibility & community needs.

· Collaborating & supporting with the line management of relevant volunteer teams to support with the above activities.

· Ensuring lived experience remains centred within all activities & continuously exploring opportunities for involvement & infusion of lived experience.

· Representing GINA at events (occasional travel)

· Undertaking any other duties as required by GINA (including, but not limited to operational & administrative tasks).

In2STEM Alumni Officer

Job Description 

Reports to: Head of Programmes

Part Time (0.6) - £27,675 FTE 

As the Alumni Officer, you will be someone who enjoys working with young people and is passionate about supporting them to progress to vibrant degrees and careers in STEM. The post holder will have strong knowledge and understanding of the barriers facing young people from low socioeconomic backgrounds accessing STEM education and careers across the UK.

The Alumni Officer will deliver the continuation of support for hundreds young people who complete the In2STEM programme every year, supporting them with continued support throughout year 13/S6 as they progress to post FE education, apprenticeships and training, and providing long term careers opportunities.

The post holder will be an organised and motivated self-starter who thrives in the face of change, enjoys creative problem solving, working in a team and can achieve deadlines on a tight timescale.

In2scienceUK is a remote-based organisation, that requires occasional travel across the UK for events, internal & external meetings and staff co-working days.

Your specific duties will include:

• Evaluate existing alumni activities to recommend and implement improvements and new initiatives to support the delivery of a high quality programme experience to support In2STEM alumni, aligning with learning objectives, feedback and our theory of change.

• Develop and deliver engaging alumni communications e.g. newsletters & email updates, to keep In2STEM alumni informed of news, opportunities and events.

• Plan, organise and support the delivery of online workshops aligned to support In2STEM alumni progression milestones. 

• Maintaining up to date alumni records, in accordance with data protection, as well as working closely with the Data, Impact and Evaluation Manager to evaluate In2STEM participant progression.

• Support with the collection and creation of case studies and alumni stories to promote alumni achievements and strengthen the community.

• Support the planning and delivery of organisational in-person events e.g. celebration days/conferences.

• Work closely with the In2STEM programme and fundraising teams to ensure funder requirements are met.

As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder. The post holder will carry out any other duties that are within the scope, spirit and purpose of the job as requested by the line manager. All staff must undertake all mandatory training, checks and compliance as instructed by the organisation.

Essential: 

• Prior experience managing alumni communities.

• Prior experience of working with students transitioning from further education (particularly year 13/S6) into STEM degrees and careers.

• Excellent organisational skills, able to multitask and manage a varied workload while paying attention to the tiny details

• Experience delivering programmes and/or projects within the education, career development and/or employability sector.

• An understanding of the social and economic barriers that prevent some people from progressing into STEM degrees and careers.

• Experience working with one or more of the following groups: young people, people from low-socioeconomic backgrounds, volunteers, universities or STEM professionals/employers.

• Experience developing and maintaining strong working relationships with internal and external stakeholders at various levels.

• Experience designing and delivering events, both online and in-person, such as workshops and networking events.

• Excellent written and verbal communication skills, with strong presentation skills and an ability to adapt to a range of audiences.

• Flexible and adaptable, with an ability to pick up new tasks quickly, showing resilience when faced with challenges.

• Knowledge, understanding or experience of programme or project evaluation. 

• Working collaboratively and supporting fostering a collegiate workplace environment.

• Upholds the values of our code of conduct and is respectful to all.

• Competent user of Google Suite, Word, Excel, Canva, Powerpoint, Gmail, email marketing software.

Desirable: 

• Level 6 qualification or higher in careers guidance and development from the CDI.

• Prior experience of working with Gatsby Benchmarks of good careers guidance.

• Prior knowledge or experience of GDPR and safeguarding.

• Experience of using task/project management software and databases.

Benefits: 

At In2scienceUK we practise what we preach by giving all staff opportunities to progress in their careers. You will have the opportunity to develop your career with guidance from your line manager to get you to the next level from day one. 

Although we take our career development seriously we also value work life balance. You will have the opportunity to work flexibly from home, balancing your caring responsibilities, volunteer commitments, hobbies and anything else that makes you happy. 

In2scienceUK offers a Pension Salary Sacrifice Scheme along with other staff benefits. These include financial and wellbeing support through our employee assistance programme (EAP) and 100’s of retail and high street discounts.

You will have 28 days of annual leave per annum (pro rated to 0.6 FTE equivalent), plus bank holidays. 

Commitment to Safeguarding: 

In2scienceUK is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults as outlined in Working Together to Safeguard Children. We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment. 

The following pre-employment checks will be undertaken as applicable:

• References 

• DBS check and/or Overseas criminal records check where applicable

• Self-Disclosure 

• Identity check 

• Right to work in the UK 

• Evidence of qualifications applicable to the role 

• Confirmation of registration with applicable registered body where applicable 

Many of our roles involve working with children and we will therefore take up references prior to your appointment. You should provide details of referees including your current and previous employers, covering the last 5 years. Your current or previous employer will be asked about disciplinary offences relating to children, if the role involved working with children, including any in which the penalty is time expired. We will also ask if you have been the subject of any child protection concerns and if so, the outcome of any enquiry or disciplinary procedure.

As a Relationship Fundraiser, you’ll play a vital role in supporting the Relationship Manager to strengthen and grow meaningful connections with individual donors, helping to advance North Yorkshire Hospice Care’s mission across Saint Michael’s Hospice, Herriot Hospice and Just ‘B’. You’ll help identify potential supporters, understand what inspires them to give, and contribute to thoughtful, personalised engagement strategies that ensure every donor feels valued, appreciated and connected to the impact of their generosity. With a focus on in-memory giving, regular giving, legacy gifts and general donations, you’ll help maximise opportunities for supporter engagement and secure sustainable income for our care.

Your work will span a range of fundraising activity: supporting sensitive and impactful in-memory campaigns, helping to deliver strong regular giving appeals, aiding the smooth management of general donations, and acting as an ambassador for legacy giving across the organisation. You’ll use CRM systems to maintain accurate donor information, tailor communications and deepen relationships, while collaborating closely with colleagues in marketing, events and volunteer management to deliver a cohesive supporter experience. You’ll also help with evaluating and improving fundraising processes, gathering case studies, reporting on KPIs and ensuring that donor journeys and stewardship activities are consistently warm, personalised and meaningful.

To excel in this role, you’ll be a natural relationship builder with excellent communication skills and a passion for delivering outstanding supporter care. Organised and detail-focused, you’ll have experience managing fundraising or engagement campaigns, analysing data for insights and working confidently across multiple projects. With strong written and verbal communication, proficiency in Microsoft 365 and CRM systems, and a proactive, results-driven approach, you’ll bring professionalism, empathy and enthusiasm to every interaction. Knowledge of fundraising regulations, digital engagement and legacy marketing is important, as is a commitment to continuous learning, inclusion and representing our values with authenticity.

The Deputy Director of Operations (DDO) supports the Director of Operations and Development (DOD) in ensuring the smooth, compliant, and strategic functioning of the ELSC across multiple jurisdictions, including the UK, Netherlands, and Germany.

The DDO line-manages the Finance and Human Resources Managers and provides operational leadership in compliance, finance, HR, coordination, and employee engagement.

The ELSC has four departments (Legal, Monitor & Research, Advocacy & Communications, and Operations & Development) and five work teams (Britain, Netherlands, Germany, EU, Crimes and Complicity).

The DDO coordinates staff gatherings and internal engagement, including planning the annual in-person all-staff event, managing logistics for departmental and work team meetings, and supporting cross-departmental collaboration.

The role also assists the Director of Operations and Development with meeting facilitation and agenda development, co-facilitates weekly remote all-staff meetings, and supports the coordination of the monthly staff assembly.

This role requires exceptional organisational, interpersonal, time-management, and analytical skills.

REQUIRED EXPERIENCE & QUALIFICATIONS

• Demonstrable experience in a senior operations and/or compliance role (5+ years).
• Experience with Finance, Governance, and Human Resources.
• Strong understanding of British, Dutch, and German legal and organisational frameworks (or ability to acquire this quickly).
• Experience organising events, preferably in more than one jurisdiction.
• Experience with line-management.

REQUIRED SKILLS & ABILITIES

• Demonstrated skills in managing HR and Finance functions.
• Demonstrated skills in line-managing a remote team and excellent interpersonal communications.
• Proficiency in English with excellent written and spoken communication skills (English is the working language of the ELSC).
• Excellent understanding and knowledge of the political and human rights situation in Palestine.
• Facilitation proficiency, both remotely and in in-person events.
• Teamwork skills and flexibility; ability to manage time and competing priorities according to organisational needs.
• Highly organised, strong attention to detail, driven, with excellent strategic planning and problem-solving skills.
• Ability to prioritise and delegate tasks and manage a busy workload.
• Commitment to anti-racism, anti-discrimination, and equal opportunities.
• Willingness to travel and work occasional unsocial hours as required.
• Flexibility within the broad remit of the post.

DESIRABLE EXPERIENCE AND SKILLS

• Graduate in Business Administration, Law, Human Resources, Public Policy, Public Administration, Sociology, or other relevant fields.
• Master’s Degree in a related field.
• Basic knowledge of International and European law.
• Proficiency in German, Dutch, or Arabic.

MAIN DUTIES AND TASKS

Management

• Line manage Finance Manager and Human Resources Manager.
• Schedule regular 1:1 meetings with direct reports, provide guidance on division of tasks, and monitor workload.
• Support direct reports in the implementation of Finance and HR strategy.

Compliance

• Ensure compliance for ELSC entities in the Netherlands, Britain, and Germany.
• Ensure Dutch insurance compliance and associated operational requirements.
• Review and monitor payroll monthly.
• Lead the establishment of a German legal entity, working with external advisors as needed.
• Oversee the British office operations, including the evaluation of office space.
• Conduct a review of office costs and usage.
• Provide administrative and logistical support to the Senior Legal Committee where needed, including facilitation and documentation.

Staff Coordination

• Plan and oversee the in-person all-staff gathering (2026) in coordination with the ELSC executive management team.
• Coordinate the logistics of annual departmental gatherings.
• Organise Work Team gatherings, supporting cross-departmental collaboration.
• Support the Director of Operations (DOD) with facilitation and agenda development for internal meetings.
• Facilitate 50% of Remote All-Staff Meetings (60min, weekly).
• Support the coordination of Monthly Staff Assemblies.

People & HR

• Oversee HR policy implementation and delivery of the annual People Strategy.
• Support the HR Manager in leading HR operations and in the recruitment and induction of new staff.
• Oversee the development of an Organisational Handbook.
• Review and improve the performance review process.
• Establish promotion guidelines to create transparent career progression pathways.
• Maintain and update the Organisational Chart quarterly.
• Review the Organisational Wiki (“The Fridge”) yearly.

Finance

• Oversee ELSC financial operations.
• Support the Finance Manager, providing oversight and strategic direction.
• Ensure effective operation of the Finance Committee, led by the Finance Manager.
• Review and distribute monthly financial reports to Department Heads via the Finance Committee.
• Ensure monthly financial summaries are reported to Work Teams through the Senior Legal Committee.
• Oversee completion of the organisational audit.
• Support short-term investment strategies.
• Monitor and report on operational budgets, ensuring accountability and fiscal responsibility across departments.
• Liaise and coordinate with the ELSC Treasurer Board member.

Training

• Standardise training and qualifications frameworks across departments to ensure transparency, fairness, and consistency in line with the ELSC Pay & Benefits Scale.
• Lead investment in staff training and development initiatives to strengthen organisational capacity.
• Support the qualification and professional development of junior legal staff through structured learning pathways in three jurisdictions with the support of the Director of the Legal Department.

The House Manager has full accountability of the management of Crawford House and the efficient day-to-day running, ensuring rooms are allocated appropriately and families are supported. The House Manager is required to implement and comply with our policies including health and safety, equal opportunities, safeguarding, data protection and security guidelines together with hospital policies, if applicable. 

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team background

The Advice Services directorate at Toynbee Hall is central to our commitment to address and alleviate poverty in London and beyond. Specialising in debt, welfare benefits, legal support, and generalist advice, our directorate has proven instrumental in significantly enhancing the financial wellbeing of those we serve. Last year alone, our efforts helped individuals and families to be over £23 million better off, showcasing the direct impact of our work.

Our operational model combines direct service provision with a collaborative approach. We directly employ a number of advisors who deliver expert, impartial advice. Simultaneously, we lead a coalition of 15 partner charities—including local Citizens Advice Bureaus and law centres—where additional advisors are employed. This structure allows us to amplify our reach and effectiveness, ensuring that a comprehensive network of support is available to those in need.

By integrating direct support with strategic partnerships, the Advice Services directorate not only tackles immediate financial and legal challenges but also contributes to the broader goal of systemic change, enhancing economic security and community resilience across one of the most challenged demographics in the nation.

Job purpose

To coordinate and support the delivery of marketing, events, and outreach activity across Toynbee Hall’s Advice Services, with a particular focus on the Debt Free Advice partnership. The postholder will work closely with our external design company, local partners across London, and internal teams to raise awareness of our advice offer, strengthen client attraction, and ensure consistent, high quality brand presence across all sites and events.

Scope of role

The Marketing Coordinator supports the full marketing, engagement, and outreach function for Advice Services, including campaign delivery, creative asset coordination, event and pop up planning, partnership engagement, and on site marketing support. The role works across multiple London locations and service areas such as debt advice, welfare benefits, financial health, and community outreach. The postholder ensures that materials, events, and campaigns are delivered on time, on brand, and aligned with client attraction goals, with a substantial portion of activity focused on supporting the Debt Free Advice partnership.

What We’re Looking For:

• Experience in marketing, events coordination, communications, or outreach activities.
• Strong organisational and project management skills.
• Confident communicator with experience working alongside partners, suppliers, or community groups.
• Ability to work across multiple London sites with minimal supervision.
• Strong attention to detail and commitment to brand consistency.
• Ability to manage competing deadlines in a busy service environment.
• Collaborative, solutions focused approach.
• Fluency with ios

• Commitment to working in line with Toynbee Hall’s values:
  • Inclusive – open-minded, transparent, collaborative; seeking fresh and alternative perspectives.
  • Courageous – principled, ambitious, and acting with integrity.
  • Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!