Support jobs

Rock UK – Sales, Marketing & Communications Team

Hours: Full time 37.5 hours per week (or minimum 0.8 FTE)
Salary: £31,253 per annum plus pension
Contract: Permanent, subject to references, a basic DBS check and a 6 month probation period
Location: Hybrid (home and office) with Frontier Centre, Northamptonshire, as the office base.

Are you passionate about seeing young lives transformed through outdoor adventure? At Rock UK, our mission is to ensure no child misses out, and we are seeking a talented Fundraising Manager to help grow our income across trusts, foundations, individuals, churches and corporate partners.

You’ll work closely with our Director of Operations and Income Generation to write compelling funding applications, build meaningful donor relationships and develop initiatives that increase our reach, impact and sustainability.

This role is central to supporting our Christian mission.
It is subject to an Occupational Requirement (OR) that the successful applicant is a Christian who is committed to the values, beliefs and behaviours set out in our Statement of Christian Beliefs and Ethos.

If you are an experienced fundraiser looking to use your skills to make a real difference, we’d love to hear from you.

Part-Time Finance Manager (22.5 hours per week) – £25,062.60 pa (FTE £41,771) -  Salford – Hybrid

Our client is a dedicated charity based in Salford and are looking to expand their finance team by recruiting to the new post of Finance Manager. The postholder will lead the finance function, ensuring that robust financial systems, processes and controls are in place to safeguard the organisation and enable informed decision-making.

They will provide high-quality financial insight, maintain the integrity of financial information, and oversee the delivery of accurate and compliant financial operations—including payroll, management reporting and audit preparation.

The Role :

• Produce accurate and timely quarterly management accounts, including all supporting schedules and reconciliations.  
• Support the annual budgeting process, including entering budgets into the finance system and updating records as programmes evolve.
• Monitor organisational and project budgets throughout the year, highlighting risks, variances and opportunities for improvement.
• Prepare costings for funding bids, tenders and proposals to ensure full cost recovery and sustainable delivery.
• Ensure strong internal financial controls are operating effectively across all finance processes.
• Oversee the full monthly payroll cycle
• Manage the end-to-end monthly invoicing process, maintaining all payment schedules and supporting robust income tracking.
• Prepare supporting documentation, reconciliations and adjustment schedules for the annual statutory audit.
• Produce draft year-end financial statements for review by the Director of Finance & Resources.
• Line manage a Finance Officer

The role is offered on a part-time basis (22.5hours per week) and days and hours can be flexible but must include a full day on a Monday.

Benefits :

• 28 days’ holiday - rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
• Enhanced company sick and maternity pay, subject to terms and conditions of service
• Pension scheme - with 7% employer contribution (and 1% mandatory employee contribution)
• Cycle to Work scheme
• Membership of the Hospital Saturday Fund via an employer subsidised scheme (optional and non-contractual)
• RHS family membership (optional and non-contractual)
• Development opportunities

About us:

Princess Alice Hospice is a charity supporting people in life, death and grief. We’re dedicated to working closely with individuals, communities and organisations in the London Boroughs of Kingston and Richmond and large parts of Surrey, to ensure more people receive the support they need.

Our Compassionate Neighbours programme strengthens community support for people who are isolated, nearing the end of life through terminal illness or age, or who would benefit from meaningful social connection. Volunteers are recruited, trained and matched with community members to offer friendship, practical support and a listening ear.

About the role:

As a Compassionate Neighbour Coordinator, you’ll inspire local people to become a Compassionate Neighbour in their community, match them with those who would benefit from companionship, and support those relationships as they grow.  From selecting, onboarding and getting to know volunteers, to visiting members of the community and matching them with a volunteer, your work with the team will help create a stronger, more connected community across our care area.  You will oversee the continued development of our Compassionate Cafes in the community.

About You:

If you’re a natural people‑person who communicates with warmth and clarity, enjoys empowering others and is comfortable working with volunteers, then this could be the role for you. You’ll be organised, confident engaging with a wide range of people and able to build trust quickly, with strong written communication skills and the ability to produce clear, accurate written materials, carefully considering wording and tone to suit your audience.

Experience in community, health, social care or volunteer‑focused settings is helpful, but your enthusiasm, compassion and ability to listen are what really matter. You’ll understand safeguarding, value inclusivity, and bring a flexible, positive approach to your work. A full driving licence and access to a car are essential.

As well as our competitive salary package and the opportunity of joining an organisation where you will be able to make a difference to our patients and their families, we offer a range of great benefits, which include:

• 27 days’ annual leave plus recognised public holidays - rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
• free on-site parking
• tranquil Hospice grounds
• subsidised meals at our on-site restaurant 
• Employee Assistance Programme
• access to the Blue Light Card discount scheme
• Access to a Group Personal Pension Plan (provided by Scottish Widows) plus we also offer an Auto-enrolment pension with NEST. If you have been a member of the NHS Pension Scheme, you may be able to continue your contributions to that scheme during your time at Princess Alice Hospice.
• excellent changing facilities (with showers, fresh towels, and hairdryers)
• wellbeing care - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work.

If you are enthusiastic, flexible and share our values and care about making a difference in the last years of someone’s life, we would love to hear from you!

Finance Assistant

Location: Central London
Contract Type: Contract – 6 months
Salary: £30,000 pro-rata

· Support a mission-driven organisation transforming how conflicts are resolved across sectors worldwide

· Develop core finance skills through hands-on experience in sales ledger, purchase ledger and bank reconciliations

· Work within a collaborative finance team committed to accuracy, compliance and continuous improvement

· Gain exposure to FRS102 and Charities SORP accounting standards in a growing organisation

Our client is an international dispute resolution centre with over 35 years' experience helping organisations resolve conflicts and build resilience. They're seeking a Finance Assistant to join their London-based finance team and support the accurate recording and processing of financial transactions. They are part-charity, part-company.

Position Overview

 You'll process sales and purchase invoices, manage bank and cash posting, and complete customer and supplier reconciliations. Your work will ensure all financial activity is recognised correctly in line with charity accounting standards and supports the organisation's monthly close and annual statutory accounts preparation.

The position is offered on a 6-month fixed term contract basis. The post is full-time – with hybrid working available. The expectation is that you will be office based for 2-3 days per week.

Responsibilities 

· Process and code all sales and purchase invoices accurately

· Prepare and post financial transactions in the finance system

· Complete bank and cash reconciliations, investigating discrepancies

· Support monthly payment runs with fully documented schedules

· Carry out customer and supplier account reconciliations

· Assist with asset register maintenance and verification

· Assist with monthly management accounts for assigned departments

· Support annual statutory accounts preparation with accurate schedules

· Respond promptly to audit queries and enquiries

· Contribute ideas for process improvements and financial controls

Requirements

· Actively studying towards AAT, CIMA or ACCA qualification

· Recognised accounting or finance degree (or equivalent qualification)

· Strong Excel skills including formulas, data manipulation and analysis

· Hands-on experience with sales ledger and purchase ledger processes

· Solid understanding of bookkeeping principles and accounting procedures

· Ability to prioritise workload and meet tight deadlines

· Professional, friendly and collaborative approach to working with others

· Experience using iplicit (desirable)

Benefits 

· Competitive annual leave entitlement

· Company pension scheme

· Opportunity to develop finance skills in a values-driven organisation

How to Apply 

Please send your CV for consideration.

Closing date: Thursday 23rd April

• Travel required: 15 days / year (approx.)
• Location: Home-based in either UK, Germany or Spain.

We are seeking a Researcher to support the activities of the Patient Evidence Department of Myeloma Patients Europe (MPE).

Please send your CV and cover letter at recruitment @mpeurope. org. Applicants must have the right to work in the UK, Germany or Spain. Applications without a cover letter will be rejected. 

The following tasks and core responsibilities are non-exhaustive and subject to change depending on needs of the organisation.

Job Purpose

The Researcher will support the Patient Evidence department in generating, analysing and communicating patient-centred evidence to inform clinical, regulatory, industry, academic and policy decision-making, and to fuel progress across MPE programmes and activities. The role involves working with qualitative and quantitative data, supporting research projects and contributing to evidence-based outputs that amplify patients’ experiences and needs. The Patient Evidence department conducts our own patient-focussed research and collaborates on external projects with patient and medical organisations, universities, clinical teams, industry partners and regulatory bodies.

Main Duties and responsibilities

Perform the following duties in conjunction with and under the guidance of the Head of Patient Research:

• Independently design research projects and develop research protocols aligned with MPE’s research strategy, including surveys, interviews and literature reviews.
• Support the development of proposals to secure public and private funding to support research activities.
• Independently conduct assigned research tasks in accordance with project deliverables and timelines.
• Conduct and analyse qualitative (interviews, focus groups) and quantitative research (surveys).
• Conduct desk research (systematic and non-systematic literature reviews) on topics such as patient experiences, health systems and psychosocial impacts of myeloma.
• Maintain accurate records of participant data, safeguarding the confidentiality of participants and patient data, as necessary.
• Write up research results and prepare visualisations of data for different audiences (including for patients, clinicians, academic journals).
• Disseminate research results including presentations at international and national conferences, internal and external meetings and workshops. Represent MPE at internal/external meetings when needed.
• Collaborate with communications colleagues to design strategies to disseminate our research to wider audiences.
• Collaborate with relevant stakeholders to develop recruitment and involvement strategies to enhance participation from underserved groups and from different parts of Europe.
• Engage with patients, families, clinicians, patient organisations and other stakeholders involved in MPE patient evidence projects and other myeloma research.
• Provide administrative and organisational support for the Research Advisory Committee.
• Contribute to our member research support training programme including delivering workshops and training events on research design and methodology.

Other responsibilities

• Undertake any other reasonable duties as required by the Head of Patient evidence.
• Critically appraise and provide advice to the wider MPE team on research and evidence requests.
• Build good relations with members, internal and external stakeholders (including doctors, researchers and medical representatives within companies).
• Respond to external patient organisations’ requests on research and evidence topics.
• Attend scientific congresses and meetings and stay abreast of important developments related to myeloma patient evidence.
• Develop content for MPE website, social media and other communications.
• Participate in advisory boards for the pharmaceutical industry.
• Engage with training and continuing professional development.

Essential criteria

• An undergraduate degree in a relevant subject (such as psychology, social sciences, health policy, health and social care, public health or related fields)
• Master’s degree in a relevant subject (MRes Health Research, MPH, or health-related subject MSc with substantive research component)
• A minimum of 3 years experience conducting applied health research
• Knowledge and experience of qualitative and quantitative research methodologies including surveys, focus groups and interviews applied to health-related research
• Strong skills in qualitative, quantitative or mixed-methods analysis.
• Understanding of principles of Good Clinical Practice in research.
• Proficient at Office suite – Word, Excel, PowerPoint (or equivalent), and specialist quantitative/qualitative analysis software (e.g. SPSS/R, or Atlas/Nvivo).
• Ability to work from home in a virtual setting with a team spread across Europe.
• Strong listening, communication and presentation skills.
• Rigorous work methods and high attention to detail.
• Demonstrated excellence in writing, proofreading, and editing in English.

Desirable criteria

• A PhD in a related field
• Project management experience
• Experience in cross-national research
• Experience in working with patients, researchers, doctors and representatives from the pharmaceutical industry desirable
• Experience in systematic or non-systematic literature review
• Publications in peer-reviewed journals
• Familiarity with patient-reported outcomes (PROs) and patient experience data
• Knowledge/expertise of cancer patient experience research
• Knowledge of drug development process and clinical trials
• Knowledge and experience of ethical review procedures
• Fluency in additional European languages

Personal attributes

• Organised, with excellent project management and time management skills.
• Ability to lead and work independently on assigned tasks and take appropriate initiative.
• A motivated and self-aware team player, who can work independently or collaboratively with equal success.
• Ability to explain complex scientific terms and knowledge into lay language.

We offer:

• Opportunity to contribute to impactful, patient-centred work at a European level.
• An exciting position in the emerging field of evidence-based patient advocacy, working together with key patient advocacy leaders across Europe.
• Permanent position with flexible hours giving the opportunity to progress and to integrate in a dynamic, friendly and multi-cultural team working from different European cities.

About MPE

Myeloma Patients Europe (MPE) is a pan-European organisation representing 57 myeloma and amyloidosis patient groups from over 35 European countries. It is registered as an international non-profit organisation under Belgian Law. A Board mainly composed of patients and caregivers is elected by the membership to oversee the strategy and governance of the organisation. A team of 14 staff members runs remotely the day-to-day operations, programmes and services within 4 divisions: Access and Policy, Medical Education and Scientific Engagement, Patient Evidence and Member and Patient Community Programmes.

MPE’s vision is a world where every person affected by myeloma has access to the knowledge, diagnostics, treatment and care they need to have the best possible outcomes and quality of life.

Our mission is to drive advocacy by empowering the myeloma community through research, education and collaboration.

Read more about our strategic goals for 2025-2030 here: w ww.mpeurope.or g/about-mpe/our-goals/

About the Patient Evidence department

The MPE Patient Evidence department was established in 2020 to generate evidence to better understand and articulate patients’ perspectives, influence decision-makers and use evidence as a driving force for progress across our strategic goals.  The team is led by Dr Eilidh Duncan and our goal is to lead the development of robust patient evidence to improve experiences, outcomes and access for myeloma patients and their families. We achieve this by spearheading novel patient research initiatives that address gaps in the evidence and ensure the meaningful inclusion of patient perspectives in research design, conduct and interpretation. We use the evidence we generate internally to fuel progress across all MPE programmes and activities and externally by decision-makers including those in clinical, regulatory, industry, academic and policy settings.

The deadline for applications is 1 May 2026 and all applications will be reviewed immediately afterwards. Our hiring team will schedule interviews with successful candidates to take place in the following weeks. We will be in touch following the review period regarding next steps. 

If you have any questions in the meantime, please reach out to us at our recruitment email address.

The Finance Manager ensures the smooth running of daily financial operations and supports timely, accurate reporting for the theatre. Working closely with the Finance Director (FD), the role involves advising on process improvements and preparing for the annual audit. This position is ideal for someone progressing toward an advanced accountancy qualification and looking to grow their skill set. 

CONTRACT 

Full time, Permanent. 

SALARY 

£38,000 per annum.

START DATE 

As soon as possible. 

Closing date for applications: Monday 27 April 2026 at 10am. 

First Interviews: Tuesday 5 May 2026. 
Second Interviews: Tuesday 12 May 2026. 

Expected Start Date: As soon as possible. 

About us
The Microbiology Society is a membership charity for scientists interested in microbes, their effects, and their practical uses. It has a worldwide membership based in universities, industry, hospitals, research institutes, schools, and other organisations.

Our members have a unique depth and breadth of knowledge about the discipline. The Society’s role is to help unlock and harness the potential of that knowledge.

Our commitment to anyone who studies microbes is “whoever you are, wherever you are, we will amplify your voice”.

About you
The Head of Engagement and Storytelling will develop compelling content and channels for a wide range of audiences, to showcase the astonishing wonder of microbes, the transformative power of microbiology and the essential contribution of microbiologists.

This role reports to the Chief Communications Officer and will requires collaborative working with members of the Society's governance structure and the Heads of Scientific Programmes and Development Opportunities respectively, responsible for creating and delivering the society's overall communication strategy across all channels including social media and website, overseeing policy and membership engagement activities, promoting member expertise to policymakers in the UK and internationally and encourage member engagement through opportunities the Society's 'Get Involved' campaign.

The postholder will have experience working within science communication, displaying strong scientific knowledge while delivering high impact engagement campaigns. It is essential to have experience in People Management as this role oversees the different branches of the Engagement and Storytelling theme covering Communication, Policy and Membership.

Please note that the organisation operates a hybrid working policy.

For more information about the Society, please visit our website.

Our generous benefits package includes;
• Flexible working hours
• Highly competitive salaries with an annual cost of living increase
• 23 days holiday + eight bank holidays and three additional days over the Christmas break
• 10% employer pension contribution
• Life insurance including free (health and wellbeing) employee support services
• Enhanced maternity pay to include 26 weeks of fully paid maternity leave and 13 weeks of statutory maternity pay
• Enhanced Adoption pay to include 26 weeks of fully paid adoption leave and 13 weeks of statutory adoption pay
• Season Ticket Loan Scheme
• Cycle to Work Scheme
• £50 contribution towards eye care

To Apply

Please attach your CV and Cover Letter.

Please note that only shortlisted candidates will be contacted.

Interviews will be held in-person at the Microbiology Society Office.

Closing date: 8th May 2026

It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter. This is because the Microbiology Society is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. We value, promote, and seek diversity.

The Society also takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused, or disclosed, and is not accessed except by our employees in the proper performance of their duties.

Please note that due to limited resources, only shortlisted candidates will be contacted therefore, if you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.

“We are interested in every candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”

The organisation

The Royal Albert Hall is one of the world’s most iconic cultural institutions. Since opening in 1871, it has hosted leading figures from music, entertainment, science and public life, welcoming nearly two million visitors each year and reaching millions more globally through broadcast and digital channels.

With annual income of around £63m, the Royal Albert Hall balances commercial income generation with charitable objectives, operating in a dynamic and demanding setting. The organisation combines a historic Grade I listed building with a modern, commercially aware operating model, delivering large scale events alongside an ambitious public benefit and fundraising programme.

The environment is fast paced and high profile, requiring robust financial management, strong collaboration across teams and the ability to respond quickly to changing priorities.

The job

Reporting to the Financial Planning and Reporting Manager, this role plays a key part in supporting effective financial decision making across the organisation. The Management Accountant acts as a finance business partner to circa 20 budget holders across a diverse portfolio, including Building and Projects, Philanthropy and Fundraising, and corporate services functions such as Finance and IT.

The role supports stakeholders throughout the annual budget, forecasting and year end reporting cycle, ensuring that financial information is accurate, well understood and actively used to inform decision making. Responsibilities include producing monthly management accounts and commentary, providing financial analysis and insight for senior stakeholders, supporting budgets and forecasts, contributing to year end and audit processes, and delivering operational finance and ad hoc analytical support.

This is a hands on, outward facing role in a fast moving environment, offering broad exposure across a complex organisation.

The person

Candidates will have a proven finance background, ideally in management accounting or business partnering. You will be part-qualified, qualified, or with equivalent experience.

The successful individual will be technically strong, analytical and detail focused, with the ability to work to tight deadlines and manage competing priorities. They will be confident engaging with non finance colleagues, building trusted relationships, and explaining financial information clearly and pragmatically.

Strong systems skills are required, particularly in Excel, with the ability to interrogate finance systems to extract insight. A flexible mindset, a proactive approach and a desire to continuously improve processes are essential.

What's in it for you

The Royal Albert Hall offers a compelling package, including:

- A salary of £44,625 to c.£51,000
- 35 hours per week on a full time basis
- 25 days annual leave

Other benefits include hybrid working, up to 10% employers pension contribution, free staff canteen, complimentary tickets, and a staff incentive scheme.

Above all, this is a genuinely great place to work, offering the chance to build your finance career in a collaborative, high profile and purpose led organisation.

How to apply

The recruitment process is being managed on behalf of the Royal Albert Hall by Peter O’Sullivan and Jenny Thompson at Hays. Please apply in the first instance to be considered for this opportunity.

The closing date for applications is Friday 24 April. Applications will be considered and contacted before the closing date.

Candidates must be available for a first interview during the week commencing Monday 27 April.

Vacancy type: Paid Vacancy

Function: Fundraising

Location: Head Office - Sully (Hybrid Working)

Salary: £30,113 - £32,732 per annum (depending on experience)

Contract type: Fixed term

Contract length: 9 Months

Contract hours: Full time

Weekly hours: 37.5 hours per week

Closing Date: 23/04/2026

We are seeking a Major Giving Officer to join the Income Generation Team on a Fixed Term Contract for 9 months. 

About the role:

Are you an enthusiastic and proactive person who is passionate about delivering first-class supporter care and could join Tŷ Hafan’s income generation team as a Major Giving Fundraising Officer?

This is a very exciting time to join the team at Tŷ Hafan. We have just launched our Big Ambition that when a child’s life will be short no family should have to live it alone.

This is a huge ambition that will need us to grow the money we raise significantly over the next 5 years. Major Giving is a crucial income stream for Tŷ Hafan and as Major Giving Fundraising Officer, you will be integral to supporting income growth.

In the role, you will support the Head of Fundraising and Director of Income Generation to develop and deliver the major giving programme and will support the management of major donors and potential major donors, making sure that they receive the best possible experience as a Tŷ Hafan supporter.

You’ll coordinate major donor plans, support the organisation of key events, prepare and deliver tailored communications and personally manage some donor relationships.

If you have experience of building relationships with and managing supporters, as well as experience of managing projects and events within agreed timescales and budgets, and have excellent communication and organisational skills, we would love to hear from you.

About you: 

We would love to hear from you if you:

• Enjoy building relationships and making supporters feel valued and inspired.
• Have experience managing donors, supporters, customers, or stakeholders.
• Stay organised, juggling projects and events with confidence.
• Communicate clearly and persuasively, both in writing and in person.
• Are proactive, collaborative, and motivated by delivering outstanding supporter care.
• Want to use your skills to make a real difference for children and families that Ty Hafan supports.

Please see the attached job description and person specification for more information. 

Our employee benefits:

• Holiday entitlement of 30 days plus Bank Holidays
• Group Personal Pension Scheme with an employer contribution of 5%
• Life assurance- death in service benefit
• Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support.
• Unlimited access to a 24/7 online GP as well as a range of other health experts
• Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
• Cycle to work scheme
• Technology, mobile phone and will writing schemes 
• Discounted gym membership and shopping discounts
• Hybrid working and when onsite free secured parking.

Ty Hafan’s ambition is that when a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.

At Tŷ Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families’ homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition – we know that everyone plays a huge part in making sure that no family faces their child’s short life alone.

Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.

Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.​

Our Values: At Tŷ Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership. 

Tips for candidates – all applications and interviews will be assessed using the person specification included within the job description. Please see attached candidate pack for further guidance. 

Our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress as you go or preparing your responses in a Word document and copying them into the application form. This will help you avoid losing any information in case of an unexpected timeout.

Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance. 

Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We welcome applications from people of all backgrounds and experiences, including those from under‑represented groups. Recruitment decisions are made based on merit and aligned with our values. If you need any reasonable adjustments during the application or interview process, please let us know.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Engagement Practitioner to play a pivotal role in our Barnet Voluntary Community Sector service.

Sounds great, what will I be doing?

You will work as part of a multidisciplinary NHS team alongside clinicians, social workers, and community partners to support adults with moderate to severe mental illness. Holding a caseload of service users, you will act as their key contact, contributing to care planning, monitoring progress, and supporting safe discharge using the RiO clinical records system. Together with service users, you will develop person-centred recovery plans focused on social goals and community integration, building strong therapeutic relationships through trauma-informed and strength-based approaches. You will help individuals access local resources, attend appointments, and engage in wellbeing activities, peer support, and psychoeducational groups. Collaboration is central to the role, as you will liaise with statutory and voluntary organisations, attend clinical meetings and community events, and advocate for recovery-focused, jargon-free communication. You will ensure accurate documentation, uphold safeguarding and health & safety standards, and actively participate in supervision, training, and professional development.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

We are looking for someone with NVQ Level 4 in Care (or equivalent) or at least two years' experience in a mental health setting. You will bring a strong understanding of mental health issues, recovery, and co-production principles, alongside experience of working collaboratively with professionals, services, and communities. Knowledge of care planning, risk assessment, recovery tools, and the Mental Health Act is essential, as are excellent communication, relationship-building, and group facilitation skills. You should be confident using IT systems, resilient and adaptable, able to work independently or as part of a team, and committed to person-centred, trauma-informed practice.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

About The Role

As a Kitchen Assistant, this is your chance to step into a fast-paced, high-volume kitchen where your work genuinely makes an impact from day one. You’ll be part of a dedicated Foodservices team delivering across a varied operation, from a bustling restaurant and large-scale events to a coffee shop and seasonal outlets all set within a unique and meaningful environment. If you enjoy being busy, working with purpose, and seeing the results of your efforts, this role offers exactly that.

The Arboretum is the UK’s dedicated year-round centre of Remembrance and is part of the Royal British Legion. At its core, the Royal British Legion is a people-focused organisation. It’s made up of individuals who are committed to doing their very best for others, while also making the most of the opportunities and experiences we provide.

We’re looking for someone who thrives as part of a team and takes pride in keeping standards high. You’ll be hands-on across food preparation, service support and maintaining a clean, safe kitchen, bringing energy, reliability and a positive attitude to every shift. You’ll understand the importance of food safety and organisation, and be someone who can stay calm and focused, even during the busiest services.

This role is ideal for someone with experience in a similar setting who wants to build their skills in a dynamic environment. You’ll be a strong team player, willing to learn and flexible in your approach, with the confidence to support across different areas when needed. In return, you’ll gain valuable experience in a varied operation where your contribution is recognised and truly valued.

Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR. This role Is being offered on a casual basis working nay 5 from 7 days per week.

Employee benefits include -

- Employee Assistance Programme (EAP)
- Pension scheme subject to eligibility
- You are entitled to 28 days’ holiday per holiday year, including bank and public holidays. Your entitlement will be calculated on a pro rata basis, depending on the number of hours that you work.
- Annual leave should be used in the year it is accrued.
- Uniform will be provided (where applicable).

About the National Memorial Arboretum
The Arboretum is the UK’s leading year-round centre of Remembrance and a proud part of the Royal British Legion. Spread across 150 acres, it is home to more than 350 memorials, including the nationally significant Armed Forces Memorial, paying tribute to the service and sacrifice of those who have served and continue to serve our country. The site is also filled with around 30,000 maturing trees and a wealth of wildlife, making it a beautiful and peaceful place to reflect. Each year, the Arboretum attracts around 300,000 visitors, many of whom attend over 200 events held throughout the year.

In March 2017, the National Memorial Arboretum opened its new award-winning Remembrance Centre, offering an even more powerful and immersive experience for all those who visit. This truly is a special place – a living memorial that honours the dedication and sacrifice of our Armed Forces community.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

National Memorial Arboretum is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

KEY RESPONSIBILITIES:

1. Marketing Strategy and Execution:

• Lead the integrated marketing and brand strategy aligned to organisational objectives and KPI pillars
• Deliver twice-yearly strategy reviews supported by dashboards and audience insights
• Ensure campaign planning is insight-led with measurable outcomes
• Partner with Sales and Communications for unified planning

2. Brand Leadership and Positioning:

• Steward CCS and BSF brands with consistent positioning across all channels
• Deliver brand-led campaigns supporting lead generation and audience growth

3. Digital Marketing, Data and Insights:

• Lead a culture of data-driven decision making
• Deliver quarterly dashboards and insights to SLT
• Ensure continuous optimisation across web, email, social and digital journeys

4. Annual Impact Report:

• Lead marketing and amplification strategy for the Impact Report
• Ensure on time publication with strong reach and engagement

5. Key Audience Communications:

• Oversee content cadence across social, email and digital channels
• Launch key organisational products and programmes

6. SME Support:

• Strengthen SME engagement via content, campaigns and Best Practice Hub resources

7. Team Leadership and Culture:

• Lead with a coaching mindset, building a positive and supportive culture
• Provide clear goals, feedback and development aligned with KPIs

ESSENTIAL SKILLS & EXPERIENCE:

• Experience leading integrated marketing functions with measurable impact
• Proven success in improving digital engagement and campaign performance
• Understanding of brand positioning, audience targeting and channel optimisation

Core Competencies:

• High‑standards brand steward – ensures consistent, high‑quality execution
• Strategic, insight‑led thinker – uses data to shape clear direction

Technical Skills:

• Strong analytical capability and insight interpretation

PERSONAL COMPETENCIES:

• High emotional intelligence aligned with a people-first culture
• Commitment to inclusion, collaboration and team development
• People‑first leader – fosters a kind, inclusive and supportive team culture
• Skilled communicator & influencer – builds trust and collaborates confidently
• Calm, adaptable operator – manages shifting priorities and pressure with composure

Deputy Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.

Job Title: Deputy Service Manager

Location: Based in Luton. Unfortunately this service has no step free access.

Salary: £28,700 (Annual)

Shift Pattern: Fixed Term Contract until March 2028 working 37.5 hours per week Monday to Sunday on a rota which can vary between 08:00 - 16:00, 09:00 - 17:00, 10:00 - 18:00 and 12:00 - 20:00. You may be required to work outside these hours as per service and resident requirements and will include bank holiday working. You will also form part of the out of hours on call rota for managers.

About the Role

We are seeking a Deputy Service Manager to support the Service Manager in leading our residential based service which is based in Luton. Penrose Women's Luton SHAP support women who have experienced multiple forms of exclusion such as historical/ongoing abuse, involvement in the criminal justice system, mental health challenges, drug/alcohol dependency, and enduring high levels of violence and coercion. The team supports our women to create a safe, secure, and nurturing environment to create a space where they can call home. They provide person-centred care and support to help them overcome personal challenges and rebuild their lives for brighter futures.

In this role, you will support in leading the team by providing overall leadership to the service and line management responsibilities to support, enable, and empower your team to deliver high quality support to our residents. You will support in driving service outcomes in line with contractual requirements, ensuring quality and consistency within a trauma and psychologically informed environment. You will ensure the service runs smoothly in collaboration with the team, wider teams, and external partners. We're looking for someone who is solution focused, has experience within a similar service environment, and can create a safe space for individuals to learn, and grow. 

Key Responsibilities Include:

• Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development.
• Encourage productivity, engagement, and wellbeing of the team through regular check-ins, training, meetings, and supervisions.
• Support with day to day tasks within the service, supporting the team to deliver the best possible outcomes with their residents.
• Ensure Risk Management processes and policies are followed within the service.
• Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
• Striving to ensure excellence and quality in our service delivery.
• Financial Management of service budget with cost saving mechanisms. 

About You

We're seeking someone who has a genuine passion for making a difference to lives, and helping to create safer communities for all. You will be a proactive leader, with the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. 

You will be knowledgeable of the trauma and challenges that women face within the service including exclusion. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals. 

• Due to the nature of the service, it is an occupational requirement that the postholder is female.
• Previous experience in supporting individuals in a similar capacity or managing a service which supports residents who have experienced multiple forms of exclusion such as historical/ongoing abuse, involvement in the criminal justice system, mental health challenges, drug/alcohol dependency, and enduring high levels of violence and coercion.
• Ability to provide high quality support and line management to staff.
• Ability to motivate and empower a team to achieve KPI's
• Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service.
• Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries.
• Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency.
• IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software.
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency.

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Every pound raised helps bring us closer to a cure for brain tumours and ensures families across Yorkshire feel supported when they need it most.

We’re looking for a passionate and proactive Community Fundraiser to grow and strengthen our grassroots fundraising across the region.

This is a fantastic opportunity to build meaningful relationships with supporters, communities and local organisations — inspiring people to fundraise and making a real difference to lives across Yorkshire.

About the role

You’ll:

• Develop and grow community fundraising income
• Support individuals, families and groups to fundraise
• Plan and deliver events and campaigns
• Build strong relationships with supporters and volunteers
• Help shape and grow community fundraising at YBTC

About you

We’re looking for someone who:

• Enjoys building relationships and working in the community
• Is organised, proactive and full of ideas
• Has experience in a people-facing role (fundraising, sales, community or similar)
• Wants to make a genuine difference

Why join us?

You’ll be part of a small, supportive and ambitious team where you can:

• Shape your role
• Bring your ideas to life
• See the real impact of your work

�� Closing date: 3rd May

Application deadline – Sunday 3rd May, interviews w/c 11th May