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The Communications team is responsible for informing, inspiring and engaging the public by showcasing Alzheimer’s Research UK’s work, impact and mission across all channels. We lead the charity’s media and strategic communications activity—ensuring consistent, accurate and compelling storytelling that supports research, fundraising and organisational priorities.
The Corporate Communications Manager will be responsible for the development and delivery of clear, consistent and compelling communications that strengthens our reputation and supports the positioning of our organisational narrative and brand.
The role will provide strategic communications support to Corporate Partnerships, Brand, Fundraising and Marketing and the CEO Office. The postholder will oversee the charity’s Annual Report and strategic campaigns and manage a team of four Corporate Communications Officers.
Key Responsibilities:
Strategic Leadership & Planning
· Act as the primary communications business partner to Corporate Partnerships, Brand and the CEO Office, providing strategic communications advice and support.
· Develop and deliver communications plans that support organisational priorities, fundraising objectives, strategic partnerships and executive profiling.
· Contribute to planning for major organisational moments, ensuring communications activity is integrated, audience-focused and aligned with ARUK priorities.
· Support the Senior Manager, Corporate & Research Communications in identifying communications opportunities, risks and emerging issues.
Delivery & Oversight
· Lead the development and maintenance of ARUK's communications messaging framework, including key messages, narrative tools and supporting communications materials.
· Oversee delivery of executive communications, including briefings, speeches, LinkedIn content, thought-leadership materials and speaking opportunities where required.
· Manage the production of flagship publications, including the Annual Report and Dementia Attitudes Monitor, and the communications outputs to support these.
· Provide communications support for major strategic partnerships, organisational announcements and corporate campaigns.
Team Leadership & Development
· Line manage Corporate Communications Officers, setting goals, overseeing workloads and providing positive and constructive feedback and supporting professional development.
· Foster a collaborative, high-performing team culture that reflects ARUK's values and supports continuous improvement.
· Ensure team priorities, workflows and resources are aligned to organisational needs and strategic communications objectives.
Cross-Team & Stakeholder Collaboration
· Work closely with Brand, Strategic Marketing, Media & PR, Content, Research Communications and Fundraising teams to ensure consistent messaging and integrated communications delivery.
· Build strong relationships with internal stakeholders and act as a trusted communications advisor to senior leaders and business partners.
· Identify opportunities to connect specialist communications teams into projects and campaigns to maximise impact and organisational alignment.
Governance, Risk & Quality Assurance
· Ensure communications outputs adhere to ARUK's brand, messaging, accessibility and editorial standards.
· Support the identification and management of reputational issues and communications risks.
· Work with the Metrics & Insights Manager to establish KPIs, measure performance and evaluate the effectiveness of corporate communications activity.
· Lead continuous improvement of corporate communications processes, templates and ways of working.
Knowledge, skills and experience needed:
· Significant experience in communications, corporate communications, public affairs, PR or a related communications discipline.
· Experience developing and delivering strategic communications plans that support organisational objectives and enhance reputation.
· Experience acting as a trusted communications adviser or business partner to senior stakeholders.
· Experience developing organisational messaging, narratives, thought-leadership content or executive communications.
· Experience delivering high-profile communications projects, campaigns, publications or stakeholder engagement activities.
· Experience planning and delivering complex projects, managing competing priorities, stakeholders, budgets and external suppliers.
· Experience managing, developing and motivating teams
· Excellent written, verbal and editorial communication skills.
· Strong strategic thinking skills, with the ability to translate organisational priorities into compelling communications activity.
· Ability to develop clear, persuasive and evidence-based messaging for a range of audiences.
· Strong stakeholder management and influencing skills, with the ability to build trusted relationships at all levels.
· Strong project and operational management skills, with the ability to prioritise resources, and deliver multiple projects simultaneously.
· Confident decision-maker with the ability to identify and respond to risks, opportunities and changing priorities.
· Collaborative leadership style, with the ability to support, develop and motivate others.
· Proactive, solutions-focused and committed to continuous improvement.
· High levels of integrity, professionalism and personal accountability
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £47,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 31st August 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trialsthat slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
About The Refugee Council
The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.
We have offices across the UK where our Services teams provide support to refugees at the local level.
Inclusion and Accessibility
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Our Values
Our values underpin everything we do:
About the Role
As a Psychological Therapist for Refugee Council, you will deliver specialist, culturally responsive psychological therapy and psychosocial interventions that improve the mental health, wellbeing, and resilience of unaccompanied asylum-seeking children and young people across East Sussex. The role provides assessment, therapeutic intervention, risk management, and professional guidance, working collaboratively with internal teams and external partners to ensure vulnerable young people receive safe, effective, and holistic support that enables positive outcomes and recovery.
Hours: 14 hours per week over 2 days (0.4 FTE).
Contract: Fixed term, ending March 2027.
Location: Hybrid, with occasional travel to East Sussex required for meetings and partnership work.
Staff Benefits
To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:
Let’s work together to improve the lives of refugees in the UK – apply on our website today.
Closing date: 1 September 2026.
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Trust and Statutory Fundraising Manager
Salary: £40000 to £43000 per annum (DoE) + benefits
Hours: 37.5 hours per week
Location: Cheadle Hulme, SK8 6RQ
Type: Permanent, Full Time - 37.5 hours per week
About Us
Originally founded in 1823, Seashell Trust is a nationally recognised and registered charity based in Cheadle Hulme, Stockport. The Trust comprises of the Royal School Manchester, the Royal College Manchester, 17 bespoke Residential Care Homes, Outreach Health and Family Services. We provide expert Residential care and Education for children and young people with severe, profound, and complex learning difficulties and disabilities, sensory impairments, communication disorders and autism. Our fantastic services are based all on one-site, which deepens our sense of community for our children and young people and the wider Seashell team
The Role
Were hiring for a Trust and Statutory Fundraising manager to join us at Seashell to lead on the trust and foundations fundraising strategy for the charity, driving increased income for capital redevelopment projects and day to day revenue fundraising. They will extend the portfolio of high profile, grant-making trusts and foundations that support the charity along with securing significant funds from statutory funders such as government, Lottery and Sports England.
Key Responsibilities
Requirements
Benefits
About Recruitment at Seashell
Our vision is for the children and young people in our care to be safe, happy and to achieve the best possible outcomes so that they are valued and valuable members of their communities.
Our Core Values are represented within the three ‘I’s’ – Integrity, Innovation, and Involvement. We value diversity and are committed to equal opportunities.
Disabled candidates who meet the minimum criteria on the person specification will be guaranteed an interview. We are an inclusive employer and welcome all applications.
This charity is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
We provide an environment that is safeguarded and as part of our safer recruitment policy, the successful candidate will be required to undergo an enhanced DBS check and full references will be taken.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity to lead a respected and well-established charity with deep roots in the communities we serve. Jigsaw4u has a strong reputation and dedicated staff and volunteers.
As CEO, you will provide strategic, operational and cultural leadership, working closely with the Board of Trustees, staff, volunteers and partners to ensure the delivery of high-quality services. You will drive our strategic priorities, strengthen financial sustainability, build effective partnerships and foster an inclusive, high-performance culture.
We are seeking a values-driven leader who can inspire confidence, champion collaboration and innovation and deliver meaningful outcomes for children, young people and families.
Helping children, young people and families in South West London put the pieces back together following social and emotional difficulties.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a SENIOR IDVA
Salary: £36,000 - £38,000
Location: Hammersmith
Hours: 35 Hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The Senior IDVA will work within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure the voice of survivors informs every stage of the process. This is a great development opportunity for an experienced IDVA looking to take the next step in their career. Along with regular case work, this role requires confident use of Modus in order to coordinate and ensure the quality of Duty, as well as the ability to work to policies and procedures and be able to prioritise effectively.
About You:
To be successful in this role, you will need to have an excellent understanding of domestic violence and its effects on women and children and of best practice within the domestic abuse sector and in working with women with children. As an experienced domestic violence advocate who has worked with complex and multiple needs, you will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis.
Experience of direct work with female survivors of domestic violence and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision. You will be adept at juggling front line work and management responsibilities, with an ability to prioritise, work collaboratively and demonstrate innovation in time management and service delivery methods.
Interviews are taking place on a rolling basis
Closing date for applications: 6th September
Interviews will take place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
A 35-hour working week
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
Pension scheme
Enhanced maternity/adoption provision
Access to our Employee Assistance Programme
Employee eye-care scheme
Clinical supervision for front line staff and first line management roles
Refer a Friend Scheme - £250 for each referral who passes probation
Organisation wide away days
Thorough induction and training
Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Our vision is a world in which women and children lead safe, equal, violence-free lives so that they can flourish and actively contribute to society.



The client requests no contact from agencies or media sales.
This is a unique and exciting opportunity for an experienced safeguarding professional to join GARAS, a leading immigration charity in Gloucestershire, and help shape the future of safeguarding practice across the organisation.
The successful candidate will hold both strategic and operational responsibility for safeguarding, leading on the management of safeguarding concerns and cases while developing GARAS's safeguarding framework, policies, procedures, training and quality assurance.
You will work closely with other members of the Senior Team, reporting regularly to trustees, and will act as the lead point of contact for staff and volunteer safety, mental health and trauma-related crisis management, while building key partnerships across the county to reduce risk.
This is an immensely rewarding role, working in a dynamic charity built on an ethos of care and inclusivity. We are looking for an exceptional individual, committed to going the extra mile and bringing expertise, confidence and compassion to safeguarding leadership within our organisation.
Due to the nature of the work, the role will be subject to an Enhanced DBS check.
Providing support to asylum seekers, refugees and certain other migrants
The client requests no contact from agencies or media sales.
We are looking for an Operations Executive Assistant to join our Operations Team. This is a varied role at the heart of the organisation, combining operational coordination and executive support. Working across every part of Purposeful Ventures, you will help ensure colleagues have the systems, processes and support they need to do their best work.
Working closely with the Director of Finance and Operations, you will coordinate operational priorities, anticipate issues before they arise, and ensure the organisation runs smoothly, enabling senior leaders to remain focused on strategic work.
No two days will be the same. You might be coordinating a new starter's first day, overseeing office operations, preparing papers for senior meetings, implementing a new operational process, coordinating organisational compliance activities, supporting grant administration, or resolving an operational issue before it becomes a problem.
This is a role for someone who enjoys making things work well. You will be trusted to take ownership, build strong relationships across the organisation and continuously improve how we operate. You'll need to be equally comfortable supporting senior leaders, coordinating projects, solving practical problems and paying close attention to detail.
This role sits at the centre of Purposeful Ventures. You will work with colleagues across the organisation, gaining a broad understanding of how we operate while taking ownership of the systems, processes and coordination that help enhance how the organisation works. If you are someone who enjoys understanding how organisations work and finding practical ways to make them work even better, you will have plenty of opportunities to make a difference.
Job Description
Purpose
The Operations Executive Assistant plays a central role in the efficient running of Purposeful Ventures by providing operational management, executive support and administration across the organisation.
The role is varied and post holders are expected to have, and will be supported to continue to develop, expertise across a broad range of operational activities.
Responsibilities and duties
Executive support
Working closely with the Director of Finance and Operations and Management Team:
Operations and Business Administration
People operations and onboarding
Working closely with the People Coordinator and colleagues to deliver an outstanding onboarding experience by:
Office and Facilities
Ensuring that Purposeful Ventures provides a welcoming, productive and well-organised working environment by:
Supporting Incubating Organisations and New Projects
Working with organisations that Purposeful Ventures is incubating by:
The job description is subject to change and the postholder may be required to undertake tasks not specifically referred to above. Such duties, however, will fall within the scope of the job description.
Who we are looking for
We are looking for a highly organised, proactive and collaborative professional with experience providing executive and operational in a fast-paced environment. You will take ownership, build trusted relationships across the organisation, and be passionate about creating efficient systems and delivering an outstanding experience for colleagues and stakeholders.
You will bring an appreciation of the charity and social impact sector and a commitment to Purposeful Ventures' mission and values, recognising the importance of working for the good of the wider system.
Key requirements
The successful candidate will have:
Experience
The successful candidate will have demonstrable experience of:
Desirable:
The client requests no contact from agencies or media sales.
Help people across Sefton access the advice they need
Citizens Advice Sefton is looking for an experienced adviser to join our welfare benefits team, providing high-quality advice and support to people across Sefton.
You will advise clients on welfare benefits, Universal Credit, debt and wider social welfare issues, working from our offices and outreach locations including community venues, job centres and mental health settings. You should have recent benefits advice experience, strong communication and advocacy skills, the ability to manage a busy workload, and a commitment to equality, diversity and the aims of Citizens Advice.
What we offer to our staff
You’ll join a team committed to tackling poverty and social injustice, with 28 days annual leave plus bank holidays, ongoing training, a Cycle to Work scheme and a 7% employer pension contribution.
As users of the Disability Confident scheme, we guarantee to interview all
disabled applicants who meet the minimum essential criteria for the vacancy. We welcome applicants from diverse backgrounds, including the LGBT+ community and ethnically diverse backgrounds.
Please note: Closing date for applications: Wednesday 9th September 2026
Interviews: w/c 14th September
Empowering individuals in Sefton with free, confidential advice and support to resolve problems and improve their lives and communities
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CXK will be delivering 12 week NEET programmes across East Sussex, commissioned by East Sussex County Council. The programmes will run weekly in local communities where it has been identified there are a significant number of young people not in education, employment of training. The programme has been developed to improve confidence, increase skills, resilience and introduce young people to working environments that might work for them. The aim is to provide a service to enable young people to become confident enough to be work ready.
The Team
The team will support young people from across the county, seeing them at CXK bases, partner venues or in community settings. The team assess and action plan with young people referred to the programme, supporting them to understand their options and take steps toward achieving their goals around education, training and /or employment. Working with a wide range of young people, the team approach is focused, creative and persistent, building on young peoples’ confidence and motivation alongside their skills and personal growth.
About the Role
We are seeking an experienced and motivated Assistant Youth Coach to support the delivery of a high-performing programme across East Sussex. You will deliver high quality, innovative, engaging programmes, ensuring young people achieve positive outcomes in employment, education and training while maintaining high standards of quality and performance. You will work with referral agencies to ensure that young people are inducted onto the programme and have the confidence to attend and remain engaged.
Working closely with the Youth Coach, you will support to identify areas for improvement and contribute to service planning.
The role also requires effective partnership working, developing positive relationships with external agencies and promoting the needs of young people who are NEET or at risk of becoming NEET. You will have a good understanding of safeguarding procedures and be confident in their use.
Charity People is delighted to be partnering with the British Society for Haematology (BSH) to recruit for their new Governance and Executive Officer.
The British Society for Haematology (BSH) is a leading UK professional membership organisation dedicated to advancing the study and practice of haematology. Supporting nearly 4,000 members across the UK and internationally, BSH plays a vital role in improving patient care through clinical guidelines, education, research support and professional networking.
As the Society continues to evolve, this newly-created role offers a fantastic opportunity to shape and strengthen governance processes while supporting the Chief Executive and Board. Joining a friendly, collaborative and ambitious team, you'll play a key role in helping BSH deliver its strategic objectives and continued growth.
Job Details
About the Role
This is a varied position combining governance coordination with executive support. You'll take ownership of key governance activities while helping to build and improve systems, processes and ways of working across the organisation.
Key responsibilities include:
About You
We're looking for a highly organised, proactive and solutions-focused professional who can confidently manage competing priorities and engage effectively with senior stakeholders.
You'll bring:
Experience with digital board management platforms, Monday or Miro would be advantageous, but not essential.
Why Join BSH?
This is an exciting time to join an evolving organisation committed to supporting haematology professionals and improving patient outcomes. You'll have the opportunity to help establish a governance function, work closely with senior leaders and make a tangible impact across the Society.
The team is friendly, down-to-earth and highly collaborative, offering a supportive environment where new ideas and continuous improvement are genuinely welcomed.
If you are an experienced Governance Officer or an EA, with extensive governance experience, we'd love to hear from you.
Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching organisational needs with the skills and experience of candidates irrespective of background, including age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe greater diversity leads to greater impact for the organisations we work with.
The West Yorkshire Programme Manager will be responsible for the strategic and effective organisation of tutoring programmes delivered in primary, secondary and post-16 settings within West Yorkshire. You will be responsible for ensuring that our tuition programmes operate effectively and efficiently on a day-to-day basis. The West Yorkshire Programme Manager will lead a team and will share with schools, local authorities and multi-academic trusts the full range of Tutor Trust services, to further promote our work.
Job Responsibilities:
Strategic Partnerships & Stakeholder Engagement
Programme Leadership & Delivery
Operational Oversight & Data Management
Safeguarding & Compliance
Tutor Recruitment & Development
General Duties
Person Specification
Strong candidates for this role will demonstrate a solid track record of performance, possess excellent IT and English skills, exhibit strong interpersonal and diplomatic abilities, and show initiative in their approach.
Skills
Leadership & Management
Communication & Stakeholder Engagement
Organisational & Time Management
Technical Proficiency
Sector Knowledge
Attributes
Post Title: West Yorkshire Programme Manager
Responsible to: Strategic Operations Manager
Salary: £35,000 per annum
Holiday entitlement/Pension: Holiday entitlement will be 33 days per annum (inclusive of Bank Holidays), Employee Assistance Programme and access to an employee perk-based platform. The Tutor Trust also provides a contributory Government-backed NEST pensions scheme, which is offered to our employees after the qualifying period.
How to Apply
To apply, download an application form, an equality and diversity monitoring form and send your completed documents to the email provided on the website.
The client requests no contact from agencies or media sales.
MEMBERSHIP MARKETING & INSIGHT MANAGER
18 hours per week (flexible working considered) Fixed-term contract - 6 months (with potential to extend)
£36,000-£40,000 FTE (£17,600-£19,600 pro rata)
Hybrid working - based at Westonbirt Arboretum, Gloucestershire
Use insight to shape the future of one of Gloucestershires most loved membership organisations.
Friends of Westonbirt Arboretum is an independent charity that inspires people to value and protect trees. With more than 39,000 members, we support the conservation, education and public enjoyment of Westonbirt, The National Arboretum.
We're looking for an experienced marketing professional who enjoys understanding people as much as promoting products. This is a new strategic role that will help us better understand our members, improve their experience and ensure our marketing activity is driven by evidence rather than assumption.
This isn't a traditional marketing communications role. You won't be expected to design leaflets, manage social media or build websites. Instead, you'll use customer insight, membership data and marketing expertise to identify opportunities, coordinate projects and help shape the future of our membership offer.
About the Role
This is a new strategic role designed to transform how Friends of Westonbirt Arboretum understands, engages and retains its members. We have an established membership of over 39,000 supporters with insight data surrounding this. We're looking for someone who can turn that insight into action— using evidence to improve the member experience, strengthen retention and shape marketing activity that delivers measurable impact.
This is not a traditional marketing communications role. You won't be expected to create artwork, build websites or write every communication. Instead, you'll lead the planning, insight and coordination that ensures the right activity happens at the right time through internal colleagues, Forestry England and external suppliers.
Summary of the role
Working closely with the Head of Income Generation & Engagement, you'll:
About you
You'll bring experience of using customer insight to improve marketing performance and customer experience.
You'll be confident:
Experience within a membership organisation, charity or visitor attraction would be advantageous, but is not essential.
Why join us?
This is an opportunity to shape a newly created role with genuine strategic influence. You'll help improve the experience of thousands of members while supporting the conservation and enjoyment of one of the world's finest tree collections.
We offer flexible and hybrid working, a supportive team environment and the opportunity to make a lasting impact within a respected conservation charity.
Key Responsibilities Membership Insight & Strategy
• Analyse membership and visitor data to identify trends, opportunities and risks.
• Develop audience segmentation with appropriate retention strategies based on evidence.
• Produce regular insight reports and dashboards to inform decision-making.
• Recommend marketing interventions based on behavioural and demographic analysis.
• Help determine what additional customer insight should be collected and why. Membership Journey & Customer Experience
• Take ownership of the end-to-end member journey.
• Identify opportunities to improve acquisition, onboarding, renewal and long term engagement.
• Lead projects to improve customer experience across digital and physical touchpoints.
• Ensure customer journeys are intuitive, efficient and evidence-led. Marketing Project Management Coordinate and oversee delivery of key marketing projects including:
• membership renewal improvements
• website user journey optimisation
• family membership implementation
• digital membership developments
• member communications Content, Publications & Digital
• Oversee website content, user experience and digital content planning.
• Coordinate e-newsletters, blog programme, member magazine, editorial planning, campaigns, marketing collateral and external design commissions.
• Coordinate technical improvements with external suppliers and internal teams.
• Ensure all communications support organisational priorities and member engagement. Supplier & Stakeholder Management
• Manage external agencies and suppliers.
• Coordinate delivery with Forestry England colleagues. Supplier & Stakeholder Management
• Brief and manage external agencies.
• Coordinate work with Forestry England colleagues.
• Manage project timelines.
• Monitor delivery and quality.
• Ensure resources are used efficiently. General Responsibilities
• Champion evidence-based decision making.
• Embed continuous improvement.
• Support wider organisational objectives.
• Comply with organisational policies and procedures. Person Specification Essential Experience
• Experience developing marketing strategies informed by customer insight.
• Experience analysing CRM or membership data.
• Experience improving customer journeys or user experience.
• Experience managing multiple projects simultaneously.
• Experience briefing and managing agencies or suppliers.
• Experience working across multidisciplinary teams. Essential Knowledge
• CRM and customer segmentation.
• Customer retention principles.
• Website usability and digital customer journeys.
• Email marketing.
• Marketing performance measurement.
• Data interpretation and reporting.
Essential Skills
Strategic thinking - Able to translate insight into practical marketing interventions.
Analytical - Confident interrogating data and identifying meaningful trends.
Project management - Able to coordinate multiple stakeholders and deliver improvements.
Communication - Excellent written and verbal communication. Able to influence senior colleagues and present recommendations clearly.
Organisation - Excellent planning and prioritisation skills.
Desirable
• Membership organisation experience.
• Charity sector experience.
• Visitor attraction or heritage experience.
• Experience with CRM systems such as Raiser's Edge.
• Google Analytics or similar reporting tools.
• Understanding of accessibility and user-centred design.
Personal Attributes - We're looking for someone who is:
• Curious and inquisitive.
• Commercially aware.
• Collaborative.
• Pragmatic.
• Confident making recommendations.
• Comfortable working independently.
• Motivated by improving customer experience.
• Interested in using evidence rather than assumption.
Success Measures
• Produced a membership insight dashboard.
• Developed a data-led retention strategy.
• Reviewed and improved the membership renewal journey.
• Coordinated implementation of agreed digital improvements.
• Established an annual editorial and communications plan.
• Improved reporting and marketing decision making across the organisation.
The client requests no contact from agencies or media sales.
Employment Specialist
Location: 17 Mann Island, Liverpool L3 1BP, UK
Salary: up to GBP 30,000 - yearly
Vacancy Type: Full time (37 hours per week) - permanent
Company Description
Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.
We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.
The Catch22 Employability division provides skills and employability provision on a range of programmes, both public and corporate funded. We pride ourselves on supporting the most disadvantaged in society to improve their prospects resulting in improved social mobility and sustainable positive change.
Job Description
Our Employability division is expanding due to the procurement of a new Liverpool Connect to Work contract, and we therefore look to welcome an Employment Specialist into our experienced team. This role is often referred to as a career coach.
As an Employment Specialist, you will play a vital role in supporting individuals facing barriers to employment, education and training to achieve their career aspirations and build brighter futures. The Supported Employment Specialist will deliver high-quality, person-centred employment support in line with the SEQF fidelity model. This role is focused on enabling people with disabilities, learning difficulties/disabilities, neuro-diverse conditions, poor mental health or individuals from other disadvantaged and/or complex backgrounds to prepare for, secure, and sustain meaningful paid employment aligned with their goals, while promoting inclusion, independence, and long-term wellbeing.
The role combines one-to-one support, employer engagement, collaboration with multidisciplinary mental health teams/community organisations and promote integration with Region’s Employability network.
Key duties:
Qualifications
We will need you to have:
Desirable Criteria:
Benefits:
We aim to review applications as quickly as possible. However, due to the volume of interest we receive, we may not be able to contact all applicants individually. If you have not heard from us within two weeks of the closing date, please assume that your application has not been successful this time.
At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.
Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.
To Apply
If you feel you are a suitable candidate and would like to work for Catch22, please click apply to be redirected to our website to complete your application.