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The Head of Finance is a key member of the executive leadership team, responsible for leading the financial strategy, planning, and operations of the organization. This role requires a strong leader with proven expertise in corporate finance, financial planning and analysis, risk management, and compliance. The Head of Finance will play a critical role in driving sustainable growth, improving profitability, and ensuring sound financial governance.
Key Responsibilities
Strategic Leadership
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Develop and implement financial strategies that align with the company’s vision, goals, and growth objectives.
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Act as a strategic advisor to the CEO and Board on financial performance, risk, and opportunities.
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Provide insights and recommendations to support long-term decision-making and business development.
Financial Management & Reporting
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Oversee all aspects of financial management, including budgeting, forecasting, and cash flow management.
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Ensure timely and accurate preparation of financial reports, statements, and regulatory filings.
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Monitor financial performance against budgets and benchmarks, highlighting risks and opportunities.
Risk & Compliance
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Establish and maintain robust internal controls to safeguard company assets.
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Ensure compliance with statutory, tax, and regulatory requirements.
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Proactively identify and mitigate financial risks, including currency, interest rate, and credit exposures.
Operational Excellence
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Lead, mentor, and develop the finance team to achieve high performance.
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Oversee treasury, accounts payable/receivable, payroll, and procurement functions.
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Drive process improvements, automation, and use of financial systems to enhance efficiency.
Stakeholder Engagement
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Manage relationships with external stakeholders including auditors, banks, investors, and regulators.
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Support fundraising, mergers & acquisitions, and investment initiatives as required.
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Communicate complex financial information in a clear and actionable way to non-financial stakeholders.
Qualifications & Experience
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Professional finance qualification (e.g., CPA, ACA, ACCA, CFA) strongly preferred.
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10+ years of progressive finance leadership experience, with at least 5 years in a senior management role.
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Proven track record in financial strategy, planning, and execution within a growing or complex organization.
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Strong understanding of corporate finance, tax, compliance, and risk management.
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Demonstrated ability to lead teams, influence stakeholders, and drive business performance.
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Experience in charity sector an advantage
Skills & Competencies
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Strategic and analytical thinker with strong business acumen.
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Exceptional leadership, communication, and interpersonal skills.
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High level of integrity, accountability, and attention to detail.
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Ability to operate effectively in fast-paced, dynamic environments.
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Strong technical proficiency with financial systems and data analysis tools.
What We Offer
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Competitive salary and benefits package.
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Opportunity to shape the financial future of a growing organization.
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Collaborative and inclusive work environment.
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Professional development and career growth opportunities.
Landmark Theatres is a portfolio of regional venues in North Devon and Peterborough receiving a wide variety of arts and cultural opportunities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Key responsibilties:
This is a key role for ASF, as you will be responsible for maintaining data accuracy, integrating systems, and supporting colleagues to use our platforms effectively. You’ll work across all areas of the organisation, from fundraising and events to programmes and operations, ensuring our digital systems truly enable our mission.
You will ensure our Salesforce platform and connected tools are optimised to support our charitable objectives, improve our efficiency, and provide clear, practical insights for decision-making. Also providing training and onboarding for colleagues using Salesforce, helping to build confidence and efficiency across the team.
In this role, you’ll oversee our WordPress website and digital platforms, managing content publishing, technical SEO, and analytics to ensure a seamless user experience. You’ll also be responsible for issue tracking, testing, and collaborating with external partners and contractors to support projects.
Essential atributes:
Salesforce Administrator or Salesforce Platform Developer I certification, or equivalent skills and experience • For candidates joining at Administrator level, we offer a clear pathway to achieving Platform Developer I certification as part of your professional development • Experience with CMS systems • Strong data management and analytical skills • Ability to translate business requirements into technical solutions • Excellent problem-solving skills and attention to detail • Strong communication and stakeholder engagement abilities.
See attached Job Description for full reponsibilities.
The client requests no contact from agencies or media sales.
We are looking for a creative and enthusiastic Digital Engagement Executive to support in the delivery of brilliant email campaigns, communications and journeys to help pets and their people.
As one of Woodgreen Pet Charity's email marketing experts, you’ll champion best practice whilst working on a wide range of email communications designed to acquire, retain and develop new and existing audiences to drive income and engagement.
You will;
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Play a key role in the Digital Engagement team’s ambition to develop, nurture and optimise digital relationships with audiences to support engagement and income generation.
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Support in the planning, development and delivery of a range of email communications to acquire, retain and develop new and existing audiences.
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Support key stakeholders across Woodgreen to build their digital engagement knowledge by championing email best practice.
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Support public facing teams across Woodgreen with the delivery of an efficient, high-quality digital service.
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Apply your creativity in the planning and delivery of email campaigns, journey and web content.
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Combine analytical skills with a keen understanding of how to create engaging digital content and email campaigns.
As well as being passionate about email and harnessing its power to nurture, develop and deepen relationships you will need:
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Experience of supporting the implementation of digital fundraising or other income-generating campaigns, achieving desired targets and reporting on impact.
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Demonstrable experience of developing and delivering key messages to a variety of audiences through email and digital content.
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Significant experience of working with email marketing tools and services to deliver broadcast and automated email campaigns and journeys in line with briefs and targets.
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Proven ability to deliver on briefs to write and edit highly engaging email and web copy.
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Strong analytical skills and experience of using data to inform decision making.
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Experience of managing workload across multiple projects whilst working with a range of internal stakeholders.
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Strong working knowledge of ESP tools (DotDigital desirable) and CMS systems (Wordpress desirable).
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Working knowledge of Raiser’s Edge, Dynamics or similar CRM databases.
This is a full time permanent position with the expectation that our successful candidate will work from our Godmanchester site for approximately 1-2 days a month. In return you will receive a starting salary of £28,873 to £35,291 per annum depending on experience which will be complemented by;
- 36 days annual leave per year (inclusive of bank holidays) rising by 1 day each year to 40 days after five years.
- Up to 8% employer pension contributions
- Support towards healthcare costs (cashplan)
- Employee wellbeing package to include free access to Headspace
- Life assurance (4x salary).
- Benefits hub – exclusive discounts on popular brands
- 25% discount in our charity shops
Please note that you will need to have existing Right to Work in the UK to apply for this opportunity as we are unable to provide visa sponsorship.
Woodgreen is committed to making our recruitment processes accessible to all and, as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.
Early application is encouraged as this position may close sooner than the stated deadline if a suitable candidate is found. Interviews may commence prior to the closing date.
Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.
Our vision is for every pet to have a home where they are loved, well cared for and enjoy positive relationships with their owners.




The client requests no contact from agencies or media sales.
Job Title Director of Marketing and Communications
Reporting to Chief Executive
Working Hours 37.5 hour working week, 9:00 to 5:30 Monday to Friday to include some evening and weekend hours as required
Location Onsite at the Company office in Fitzrovia (currently 175/176 Tottenham Court Road) and surrounding local area as required to carry out the duties of the company. Flexibility for one day pw working from home.
Job Purpose
This role is a senior leadership team member and strategic lead for all corporate and consumer communications, member business engagement and marketing.
The relationship with our business community is essential to the success of The Fitzrovia Partnership (TFP) and the delivery of the organisation’s vision and it is a key part of our strategy to ensure that businesses are aware of us and the services and projects we deliver. As such you would be responsible for the delivery of member engagement.
You will lead the marketing and communications function and manage the Marcomms team, continually developing and implementing effective marketing and communications strategies clearly articulating TFP’s vision, aims, projects and services.
Finally, you will provide strategic oversight and development for:
· Member communication strategy including BID renewal communications
· Consumer communications and campaigns strategy
· Social, wellbeing, member event and training programmes
· All communications channels including newsletter, websites, social media
Key Duties and Responsibilities
Senior Leadership
· To play a role together with the CEO and the Director of Policy and Place in setting the overall vision of the organisation and ensuring delivery specifically in relation to the agreed business plan.
· Have a key role working closely with the Board and relevant sub-groups.
· To represent the organisation publicly as required, and step in for the CEO as required.
Member Engagement
· Driving, developing and ensuring implementation of the member engagement strategy.
· Ensuring effective account management contact with member businesses.
· Developing a detailed mid-term consultation and review.
- Overseeing market research and consultation such as surveys, customer questionnaires and focus groups to inform the development of plans, projects and services.
· Ensuring effective response management to enquiries from members (levy paying businesses) and stakeholders.
· Ensuring the company database is maintained as an accurate source of interactions with businesses and members, and is actively utilised to best effect.
· Ensure a programme of engagement is in place with the business community, charities and Not for Profit organisations to develop outreach projects including volunteer days and CSR activities for our business members.
Strategy and oversight
· Developing and ensuring implementation of an effective Marketing and Communications strategy aligned to business goals.
· Producing an Annual Marketing and Communications Plan to implement the strategy effectively communicating and supporting our vision, projects and services.
· Developing and ensuring implementation of communication, marketing and activity strategies to deliver the aspirations of new work streams.
· Continual building of insights from businesses on their specific needs and requirements.
· Advising the Senior Leadership Team on brand, campaigns and public engagement.
· Owning and developing key messages for all main programme streams.
· Owning the brand identities including their evolution and ensuring full brand guidelines are in place.
Consumer Marketing
· Developing and ensuring implementation of an effective consumer communications strategy.
· Leading on development of collateral centring around the TFP website and social media.
· Oversight of consumer campaigns and ensuring effective evaluation and impact studies.
· Overall responsibility and accountability for the events programme including risk management governance.
· Experience of design and working with/commissioning designers.
Projects
· Developing, refreshing and ensuring implementation of project specific communications (new and existing).
· Providing creative input and Marcomms elements of new, placemaking and cultural projects.
· Identifying and securing brand-aligned sponsorships to enhance destination campaigns.
· Driving joint marketing with businesses, tourism and media partners.
· Structuring BID renewal communications based on insights gained throughout the BID term.
Communication and Marketing Channels and Collateral
· Ensuring production of high quality and effective collateral.
· Considering and where appropriate developing new communications channels.
· Ensuring TFP’s messaging is clear, effective, accurate and alive to different audiences and local and other sensitivities.
Team Leadership
· Leading and developing a high-performing, collaborative MarComms team
· Managing MarComms budgets, procurement, KPIs, forecasting and reporting to ensure best value and effective impact.
· To undertake such other duties commensurate with your position, and / or hours of work, as may reasonably be required.
Sustainability Statement
The Fitzrovia Partnership is committed to sustainable urban development across environmental, social and economic priorities. Our work supports the UN Sustainable Development Goals, particularly those focused on climate action, health and wellbeing, inclusive economic growth, responsible consumption and sustainable cities. All roles contribute to this commitment, whether through direct project delivery, partnership working, day-to-day operations or procuring services. Staff and contractors are expected to support our ambition to be a responsible and sustainable organisation, helping to improve outcomes for Fitzrovia and its communities.
Person Specification
- Strong and proven experience of developing, shaping and ensuring implementation of marketing and communications strategies.
- Experience in corporate and consumer marketing and communications.
- Comprehensive knowledge and understanding of marketing and communication techniques and strategies, positioning and implementation of brand management identities.
- Degree-level or professional equivalent qualification in Marketing and/or Communications.
- Confident interpersonal and communication skills for face to face and remote interactions.
- Staff management and development experience gained first-hand.
- Evidence of leadership presence and contribution to an organisation.
- Exceptional personal planning, project management and organisational skills.
- Adept at independent working taking accountability for own and team’s workload and timely deliverables of work, along with the flexibility to adapt to change.
- Ability to communicate and work cohesively and collaboratively with a wider team and colleagues.
- A flexible approach, professional outlook and positive attitude is essential.
- Proficient in canva, media databases, CRM systems, social media management dashboards, web CMS.
- Ability themselves and to instill in others to work to tight deadlines whilst caring to ensure a high standard of work quality.
- Confident in managing stakeholders, suppliers and cross-functional teams.
How to apply
Please send your CV and a supporting statement of no more than two sides of A4 outlining your suitability and motivation for the role.
Closing date: August 31st 2025 at 12:00hrs
If this sound likes the opportunity for you, please apply now. If you would like the opportunity to talk to our CEO ahead of applying please email us.
We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any questions, or any disability and require reasonable adjustment/s to any part of the selection process then please contact us.
Please send your CV and a supporting statement of no more than two sides of A4 outlining your suitability and motivation for the role.
If you would like the opportunity to talk to our CEO ahead of applying please email us. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any questions, or any disability and require reasonable adjustment/s to any part of the selection process then please contact us.
The client requests no contact from agencies or media sales.
The opportunity available will see you playing a sigificant part within our mission supporting vulnerable adults in our community.
One of the many reasons people from our community come to the Oasis Centre is because they simply cannot either afford to cook a meal at home or struggle to even do so.
Job Purpose:
General kitchen duties as well as preparing and serving meals throughout the day at the Centre as well as supporting the Coordinator and the Next Step Volunteers.
What you will be doing:
· Preparing breakfast and lunch and drinks throughout the day.
· Work closely with the Kitchen Coordinator to support the Next Step volunteers.
· Meal planning and ordering in the absence of the Coordinator.
· Cleaning of the kitchen as well as a weekly deep clean.
· Any other work within the Centre that might be required.
Skills and Expeience Required:
GCSE Maths and English minimum 5 or above (High C and above).
A minimum of 2 years relevant experience (this can be from a wide variety of backgrounds).
Experience of working with disadvantaged people.
Experience of working within a small-medium charity.
Experience of working in a busy kitchen.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Internal Communications Executive – Change Project
Location: Fully Remote- UK based
Contract: Part-time temporary contract until the end of 2025 with an immediate start
Day rate: PAYE: (£155.55 + 19.36 holiday pay) – (£174.42 pay +21.71 holiday pay)
The Role
We’re looking for an experienced Internal Communications Professional to support a major organisational change programme at a higher education institution. This role is central to ensuring their colleagues are informed, engaged, and confident throughout a period of transformation.
Key Responsibilities
· Develop and deliver clear, engaging internal communications that support change objectives.
· Work with stakeholders across faculties and departments to understand needs and create effective engagement plans.
· Produce high-quality content for a variety of channels, including intranet, newsletters, staff briefings, and events.
· Facilitate two-way dialogue by supporting feedback mechanisms, Q&A sessions, and leadership communications.
· Monitor communication impact through feedback and analytics, adjusting messages as needed.
· Ensure tone, style, and timing are appropriate for diverse audiences within the university community.
About You
· Proven experience in internal communications, with a strong track record in change communications.
· Experience in higher education or the public sector is advantageous.
· Exceptional writing skills.
· Strong stakeholder engagement skills, with the ability to influence and build relationships at all levels.
· Skilled in using multiple communication channels effectively.
· Confident working independently in a fast-paced change environment.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Us:
The Infection Prevention Society (IPS) is a membership organisation dedicated to promoting and enhancing the science and practice of infection prevention and control (IPC) within all health and care settings. With a commitment to working collaboratively to prevent infection, the IPS is a supportive network for IPC practitioners, and delivers education and training within the IPC field. With 2,400 members across the UK and internationally, the IPS plays an important role in supporting and developing IPC professionals and advancing knowledge and best practices to safeguard public health.
Last year the IPS launched its new strategy: Working together to prevent infection. In order to deliver this strategy, in early 2024 the Board of Trustees took the decision to recruit the Society’s first staff team, moving the organisation from a model that had been led by volunteers and operationally managed with an association management organisation. The intention is this decision will transform the Society, taking it to the next phase in its evolution, and furthering our goals of supporting our members, improving IPC practice, ensure equity of access and support for a diverse and multidisciplinary workforce, and influencing and shaping IPC education and policy.
This is an incredibly exciting time to join an important organisation in the battle for public health and infection prevention, and a chance to work in close partnership with the Board of Trustees to create and execute new activities which will grow and sustain the Society for future IPC professionals and have a positive impact on the prevention of infection.
Position Overview:
Currently, the IPS events and education portfolio includes:
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Annual Conference which attracts over 700 attendees, 80 exhibitors/sponsors. The programme is developed and delivered by our Scientific Programme Committee, and the event is operationally managed and delivered by an external Professional Conference Organiser (PCO).
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Up 20 one/two day in person/hybrid events currently developed and delivered by our volunteers, our corporate partners or a PCO.
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Online resources – developed and delivered by our Education and Professional Development Committee (EPDC), Branches and Special Interest Groups.
The Annual Conference will continue to be managed by a PCO and the organisation of our committees smaller annual conferences will be supported by our own team.
We are now seeking a dynamic and experienced Education and Events Executive to join our team. The successful candidate will play a key role in the planning, coordination, and execution of educational programs and events aimed at advancing the understanding and practice of infection prevention and control.
This will be an exciting and challenging role where Education and Events Executive will work with the Education and Events Manager to deliver up to 20 one-day events per year, either as in person, virtual or hybrid events.
Key Responsibilities:
Educational Programme Development:
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Working with the Education and Events Manager, assist with the development and implementation of a comprehensive educational programme that aligns with IPS objectives and serves the needs of our members.
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Assist with the production and development of educational materials and resources.
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Take ownership of the promotion and communication of the IPS’ courses and all educational materials and resources.
Event Planning and Execution:
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Work closely with the Education and Events Manager to plan, organise, and ensure the professional execution of the educational programme including educational resources, conferences, workshops and webinars.
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To be the point of contact with regional volunteers to assist them with their events, and ensure a consistent calibre of IPS event is achieved throughout the regions.
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Under direction from the Events and Education Manager, assist or deliver all aspects of event planning and logistics, including venue management, online registration, delivery via a virtual platform, sponsorship and exhibition management, catering, audio-visual requirements, and onsite staffing as required.
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Collaborate with internal teams and external partners to ensure successful event delivery,
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Actively work with colleagues to communicate and promote the IPS’ courses as well as all educational materials and resources.
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Actively engage with sponsors, speakers and other stakeholders, and act as first point of contact for all enquiries.
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Ensure any sponsor and exhibitor deliverables are met, and that stakeholders are satisfied with the calibre of events.
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Foster member engagement through educational initiatives, ensuring alignment with the society's goals and objectives.
Financial Management:
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Develop and manage budgets for educational programmes and events to ensure that the event programme achieves a surplus.
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Consistently monitor budgets, expenses and revenue to ensure agreed financial targets are met.
Marketing & Communications:
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With the Education and Events Manager, help devise a marketing and communications strategy for both the educational and events outputs of the Society
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Take ownership of the Society’s marketing and social media strategies as it related to events and education
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Regularly update the events and education sections of the Society’s website, and work with the Membership Engagement Manager to ensure maximum take up of educational courses and IPS events.
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Disseminate marketing materials to regional volunteers and assist them with their events marketing strategies.
Other:
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Research potential sponsors and partners for programmes and events
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Actively build and maintain relationships with key stakeholders, including industry partners, speakers, and sponsors.
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Collaborate with relevant organisations to expand the reach and impact of IPS educational initiatives.
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Assist with the development of individual events budgets as required.
Our ideal candidate will
Offer the following experience:
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A Bachelor's degree (or equivalent) in a relevant field (education, event management, healthcare, etc.).
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Proven experience in education resources planning and management, ideally within a similar professional body or learned society.
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Proven experience of planning and executing educational events, preferably in the healthcare or professional association sector.
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Excellent project management skills with attention to detail.
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Excellent communication and interpersonal skills, with the ability to write for a variety of audiences, and able to demonstrate an innovative and creative approach
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Strong financial and budgetary management skills.
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Proven experience of managing, resources, workloads, deadlines, time etc.
Meet the following expectations:
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A willingness to work flexibly as the role demands including the need to attend meetings/events/social events at weekends or evenings (essential)
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Ability and willingness to travel (essential)
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A willingness to commit to their own professional and personal development
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Ability to follow society governance, process, and SOPs etc.
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Have excellent negotiating and influencing skills
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A willingness to protect and champion the IPS brand and reputation
Application Process:
We are committed to an anonymous recruitment process during the initial hiring stages to reduce any unconscious bias. This approach ensures a fair and equitable assessment of all candidates before shortlisting.
To apply, please submit your CV and a cover letter detailing your relevant experience and explaining why you are the ideal candidate for this role.
Join us in making a significant impact on public health and infection prevention. Apply today to become a part of the Infection Prevention Society team!
To collaborate with, educate and bring together policy makers / health & care communities to influence and improve evidence-based IPC practice for all
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to partner with a fantastic college to appoint an External Communications Officer. This is a pivotal role, responsible for providing external communications expertise across the organisation. You will initiate, develop, and manage communication channels, create compelling content, provide expert advice, and continually improve the service to ensure effective engagement with a wide range of media and external audiences. The role will be central to crafting and delivering key messages that grow and protect the external reputation of the college.
Key Responsibilities:
- Work with stakeholders to develop engaging news and announcements for external communications channels and media.
- Support the delivery of stories, news, and journalistic content that enhances visibility and engagement with external stakeholders.
- Collaborate with students, staff, employers, and departments to create powerful content showcasing the college community.
- Support crisis communications for external audiences.
- Devise and deliver external communications plans and campaigns and generating a strong pipeline of positive stories and content
- Build and maintain strong relationships with journalists and key media across print, broadcast, digital, and new platforms.
- Lead in the development of the colleges’ press office and manage press interviews, enquiries, and briefings.
- Contribute to public affairs activity, including preparing briefings and background summaries for senior leaders.
- Provide additional communications and administrative support across the team as required.
Person Specification:
- Proven experience in external communications, media relations, PR or journalism.
- Strong writing, editing, and storytelling skills with the ability to tailor messaging to different audiences.
- Confident in handling press enquiries and managing external relationships.
- Experience in developing and delivering communications strategies and campaigns.
- Ability to work under pressure, including supporting crisis communications.
- Excellent interpersonal skills and the ability to build credibility with stakeholders at all levels.
- Knowledge of safeguarding, equality of opportunity, and best practice in communications within the education or public sector (desirable).
What’s on Offer:
- A fantastic opportunity to work within a well-regarded college, playing a key role in shaping and protecting its external reputation.
- A collaborative, supportive environment where your expertise will make a visible impact.
- Opportunities for professional development and progression.
*The successful candidate will be committed to safeguarding and promoting the welfare of children and vulnerable adults, ensuring this is embedded in all aspects of the role.*
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our client, a Not-for-profit body, are looking to recruit a Head of IT to manage, deliver and develop their operations, ensuring infrastructure, systems, services, and electronic data effectively support the organisation’s activities.
Duties:
· To develop and deliver the IT strategy in support of their strategy.
· Keep abreast of developments and new applications and assess the need, use and applicability to the organisation. Advise and make recommendations to the Director of Finance and Resources on enhancements to improve the organisation’s IT services.
· To serve as the lead for GDPR compliance activities within the organisation
· Be the senior point of contact for support for the organisation’s various applications including ALMA (Library Management System), Microsoft Dynamics 365 (CRM), Microsoft Business Central (accounting software), Microsoft 365, and Microsoft Teams.
Essential Skills:
· Experience of maintaining a variety of IT systems, including Windows based networking both on premise and cloud based
· Experience of evaluating and commissioning computer hardware
· Proven ability to problem-solve IT problems
· Proven ability to learn new systems quickly
· Proven ability to prepare and monitor budgets covering IT
· hardware, software, networking, and associated requirements
This role is hybrid (ideally 3 days a week on site). Not-for-profit or public sector experience is a preference.
Are you an experienced operations lead who thrives on creating strong systems, supporting teams to do their best work, and ensuring an organisation runs efficiently and effectively? Do you have a solid grounding in HR, finance, compliance and governance, alongside a proactive and collaborative approach to leadership? Are you passionate about building a positive working culture that centres values of equity, care, and professionalism? If so, you could be the ideal candidate for our Head of Operations role.
Women’s Resource Centre is the national umbrella body for the UK women’s sector. We are currently recruiting for a Head of Operations to provide strategic and hands-on management of our operations, HR, governance and finance, ensuring a stable and supportive foundation for our work.
You’ll be a confident and inclusive leader with strong interpersonal skills and a track record of managing systems, people and organisational processes. You will play a key role in shaping and upholding our working culture, supporting a committed team, and helping us deliver for the women’s sector with clarity and accountability.
This is an exciting opportunity for someone with a deep understanding of operational delivery in a small charity setting, who brings energy, empathy, and a high level of organisation to their work. You will be committed to feminist values, social justice, and the strengthening of the UK women’s sector—particularly Black, minoritised and refugee women’s organisations.
The client requests no contact from agencies or media sales.
About the Role: We wish to appoint a Social Media Coordinator to join our small Communications and Engagement team. This is an exciting opportunity to increase the engagement of the Diocese of Winchester through digital media channels.
You will be responsible for sharing the life of the diocese and positive content about Christian faith through social media with particular relation to sharing news and stories about the 2025 Bid for national funding (awarded by the national church to dioceses to support them to undertake transformational programmes aimed at revitalising mission and ministry and growing the Kingdom of God in terms of numbers of worshippers and depth of faith).
This role also includes equipping our churches to reach out using digital tools and social media platforms with a particular emphasis on younger audiences, in line with our Bid’s priorities to grow younger and more diverse as a diocesan community.
Our values
- Serving - Our diocese has played a major role in shaping this nation, and the life of the diocese is still marked by loving service, in innumerable ways, reaching out in love to those on the margins, serving the wider community, the nation and the wider world.
- Learning - Our diocese has been a major engine of Christian learning and education, from the time of King Alfred onwards, and remains a centre of education, learning and discipleship, through its universities and colleges, through its schools and churches.
- Growing - Our diocese has been a huge catalyst for church growth and mission. Today, we are still working for the revitalisation and renewal of our churches, equipping and enabling them for the challenges of this generation and beyond, nationally and internationally.
- Loving - Our diocese has emanated love that has changed our communities and the wider world. Today, as people encounter our churches, schools and chaplaincies, they find themselves brought face to face with the love of God in Christ, and find their lives changed as a consequence.
Job Summary
- Developing the diocese’s social media presence on its current platforms – Facebook, Instagram, LinkedIn– developing content and campaigns according to an annual content plan which incorporates all church seasons, awareness days, liturgical events, as well as sharing the key messages and events from the Diocese particularly in relation to the 2025 Bid for national funding.
- Working closely with the Comms team, Strategic Development team and senior staff to identify stories and examples of good ministerial practice and creative ideas that can be communicated with our wider diocesan community through social media, fostering a culture of information and ideas sharing across the diocese.
- Being part of wider strategic conversations to consider the role of social media in how the diocese can effectively communicate information about the Bid process and how benefices can engage with it, particularly in communicating with children, youth and families and youth leaders.
- Assist with the development of a strategic plan which grows the diocesan presence on new platforms, such as TikTok and BlueSky, with the specific aim of generating content that reaches younger audiences and that is more missional and ‘gospel-centred’, keeping up to date with online trends.
- Working closely with Mission and Ministry Team to communicate their training and events in ways tailored to younger audiences, and building collaborative networks of young people and youth leaders and comms people around the diocese who will share our content.
- Equipping our parishes with digital skills in using social media through training, getting them started on appropriate platforms and advising them on content and strategy to connect with existing and new audiences, as part of a suite of interventions offered as part of the 2024 Bid for funding and aligning with aims to help our diocesan community grow younger and more diverse.
- Using online tools in data analysis, reporting on social media engagement, and scheduling tools such as Buffer.
- Engaging with other social media users within and outside our community, including regularly interaction with parishes and diocesan communities, sharing their stories and commenting, replying to messages and queries, and being an ambassador for the diocese and our Christian faith and values.
- Ensuring our social media platforms allow stakeholders to provide comments and feedback on all that we do and to create a culture of shared ownership and storytelling.
- Working consistently within and upholding the diocese’s brand values/tone of voice and within the Archbishop’s social media guidelines as well as the diocese’s own social media policy.
- Supporting the other members of the comms team with creating designed content using tools like Canva and video for use on social media sites and offering creative ideas within the team context.
Key role requirements
This is an office-based role, with the expectation to work from the office 1 day per week.
About you
We are seeking someone who can demonstrate the following qualifications, experience and skills:
- Educated to at least degree level is preferable
- An excellent level of English is essential
- Good skills in both written and verbal communication
- Experience of using social media and designing campaigns to share stories of Christian faith, grow online community and reach younger audiences
- Some experience with audio, photography, video editing for multi-channel use
- Familiarity with graphic design tools such as Adobe Creative Suite or other editing tools
- Experience of working within, or alongside, the Church of England or another Christian charity or mission organisation desirable
Please refer to the Job Description for more information about the role and person specification.
What we offer
Your Salary
- A salary of £30,366 per annum. Approx £12,146 per annum for part-time – 2 days/14 hours per week.
Your Benefits
- 25 days annual leave plus eight bank holidays (pro rata for part-time)
- Employer’s pension contribution of 10% of your salary
- A recently refurbished office environment with landscaped gardens and plenty of on-site parking
- Access to Health Assured, an Employee Assistance Programme
For an informal discussion about this role please contact Jemima Lewis, Head of Communications and Engagement via email.
CVs not accepted. To apply, please complete and return the 2-part application forms.
Applications must be received by 12 noon on 11 September. Interviews will be held on 25 September in person at Old Alresford Place, SO24 9DH.
The client requests no contact from agencies or media sales.
JCWI are looking for an Advocacy and Communications Director
Location | London N7 and flexible hybrid working
Reports to | Executive Director
Direct Reports: | Advocacy and Communications Team (currently 4 members)
Who we are
The Joint Council for the Welfare of Immigrants (JCWI) is an independent charity established in 1967. For over 57 years, we have promoted our vision of a society in which people can live safely and are treated with equal dignity and respect, regardless of where they are from or how they came to the UK. To achieve this, we provide legal advice, representation and holistic support to migrants experiencing injustice, poverty, and discrimination; we undertake parliamentary advocacy and expert policy analysis; we speak out and challenge damaging and discriminatory media narratives about immigration; we use law as a tool of resistance; we work in solidarity with migrants and grassroots groups, and we build campaigns that work towards a fairer approach in immigration and asylum law and policy. We root all aspects of our work in humanity, compassion, anti-oppression and anti-racist values, taking an approach that radically challenges the way that things are to build a new and better world for migrants.
Role purpose
This is a new role, where the director will bring together the work of the Advocacy and the Communications teams to lead JCWI's campaigns. The Director leads JCWI’s campaigns and community organising; policy and parliamentary advocacy; working in alignment with directly impacted communities and partners within and beyond the migration sector. The Director builds and maintains strong relationships with key stakeholders, and ensures the organisation’s collective expertise influences political debates and the public narrative on migrants’ rights and racial justice.
The role provides strategic leadership for JCWI’s campaigns to drive forward positive change for migrant rights in an increasingly hostile political climate, and supports a wide range of work building campaigns, coalitions and networks to advance migrant justice, ensuring that JCWI is a generous and collaborative partner, working in solidarity with all groups, including grassroots and community groups, unions, faith groups and NGOs.
The Director provides line management and strategic leadership to the Advocacy and Communications Team, overseeing the direction of the team, overseeing the teams' work and ensuring close, collaborative working relationships across all teams.
The Director is a lead spokesperson for the organisation, representing JCWI and our values at public forums, in the media and within coalitions. They will set the narrative and agenda for public discourse on migrant rights and border reform, lead the organisation’s long-term digital outreach and engagement work and support the team to create compelling and accessible content, driving traffic to our digital channels and converting this into successful supporter and donor recruitment and engagement strategies. They maintain the visibility of JCWI and its messages and protect & promote JCWI’s reputation as a leading voice in the discourse on migration, rights, and racial justice in the UK.
JCWI has a proud history of leadership from racialised people and people with lived experience of the immigration system, and therefore we strongly encourage applications from people with lived experience of the immigration system and are representative of the communities we work with.
Leadership
- Anti-oppression: Ensure that JCWI’s work remains situated within a wider movement against racism and oppression, and that our strategies better centre and support grassroots and community groups and people directly impacted by border violence, by maintaining and building strong relationships with migrant-led and racial justice organisations
- Senior Leadership: Collaborate with other members of the Senior Leadership Team (SLT) to deliver the organisation’s five-year strategy, ensuring we live our core values
- Strategic Leadership: Support the Advocacy and Communications Team to develop, implement and review effective strategies for all policy, advocacy, campaigning, and community organising work. These strategies will cohere with JCWI’s legal work, and aptly respond to an evolving political landscape, by knowing which levers to pull when in order to build power and influence
- Line management: Support all direct reports with regards to well-being and development, through one-to-one supervision, guidance and long-term work planning, ensuring staff have autonomy over their work, with their skills, expertise and strengths valued, and embodying a non-hierarchical approach to line management
- Positive culture: Embody and embed a positive and healthy working culture within the Advocacy and Communications Team and across the organisation, which includes fostering a safe space for learning and growth, maintaining a positive work-life balance and collaborative work ethos
- Monitoring, Evaluation, and Learning: Work with the Grants Manager to develop and maintain improved Monitoring, Evaluation, and Learning systems, set targets and measure outputs within the Advocacy and Communications Team which cohere with the organisation as a whole and our collective strategic objectives.
- Collaboration: Maintain and foster strong intra and inter-departmental relationships at every level, ensuring collaboration and open communication to deliver our organisational objectives
- Spokesperson: Represent the organisation as a lead spokesperson in public forums, in coalitions, on broadcast, and in print media
- Team development: Support the Team to grow through continuous investment in training, learning, and development, with people from racialised and marginalised backgrounds meaningfully supported against any structural barriers they may face. Manage recruitment for the Advocacy and Communications Team, encouraging better representation at JCWI, including increasing the number of people from racialised and marginalised backgrounds, especially those with lived experience of the immigration system
- Financial planning: Work with the Operations Team to ensure the budget for JCWI’s advocacy work is effectively planned for and managed, and that the team is appropriately resourced
Policy, Advocacy and Campaigns Work
- Lead on JCWI’s core campaigns, driving forward policy, advocacy, and campaigns outputs, and ensuring the campaigns centre the views and experiences of people with lived experience
- Lead on JCWI’s ‘reactive’ policy, advocacy and campaigning work in response to an ever-changing and increasingly hostile political landscape, representing JCWI in coalitions and developing sound policy and political analysis on key threats facing migrant communities, including but not limited to: refugee rights, human rights protection, the hostile environment, Windrush, digital justice, detention, and family reunion.
- Represent JCWI at meetings and events with key decision makers, including parliamentarians, policymakers and other organisations in the sector, to make the case for policy change, influence narratives, and hold those in power to account in solidarity with communities at the sharpest end of UK immigration controls
- Work closely with the Legal Directors and wider team to ensure our casework and outreach informs JCWI’s advocacy work, and to together identify opportunities for public-interest litigation relevant to JCWI’s campaign priorities
- Ensure JCWI’s Lived Experience Strategy is embedded into the Advocacy and Communications Team’s ways of working and oversee the implementation of the Strategy across JCWI with the support and collaboration of the whole organisation.
Public Campaigns, Outreach and Engagement Work
- Lead, develop, implement, and review effective strategies for communication and engagement work across traditional, digital and paid media
- Support a proactive, safe culture that identifies, creates, and jumps at opportunities to increase JCWI’s impact
- Work with the Communications team to ensure their input is incorporated into organisational strategy and ensure communications strategies support both strategic campaigns and broader organisational objectives
- Support our traditional press and digital engagement work to ensure JCWI is at the forefront of public discourse on migrant rights and border reform
- Work closely with the Legal Directors and wider team to ensure our casework and outreach informs our external communications
- Grow and engage JCWI’s audiences, ensuring a consistent tone of voice and brand across outputs and channels and influencing public discourse in support of flagship campaigns
- Set quantifiable targets and have a strong understanding of reporting, evaluation and measurement of comms outputs.
- Ensure the voices of JCWI’s service users, our grassroots partners and community-based campaigners with lived experience of the sharpest end of the border regime/immigration controls borders are elevated and supported.
- Provide oversight on written and multimedia outputs, including comments, pitches, editorials and digital content, reviewing and quality assuring for sign-off, and ensuring spokespeople are well trained and well briefed before engaging with the media
- Support reactive or ‘breaking news’ work and ensure rotas (including out-of-hours rotas) for media and press are well managed
Person Specification – Advocacy and Communications Director
The ideal candidate has experience:
- In a management or leadership role (essential)
- Developing and implementing campaigns on migrants’ rights, racial or social justice issues (essential)
- Working with complex policy issues in a highly politicised setting (essential)
- Engaging both digital and traditional media in a strategic way for campaigns or public narrative change (essential)
- Developing and implementing long-term, strategic plans which are rooted in firm values and visions (essential)
- Working collaboratively and building strong relationships with individuals and coalitions (essential)
- Working meaningfully with communities and people who have lived experience of oppression (essential)
- Lived experience of the immigration system, or from a racialised or marginalised background (desirable)
- Working in immigration, asylum, and/or human rights law (desirable) or willingness and ability to learn (essential)
- Developing, supporting, or implementing plans for supporter recruitment & mobilisation (desirable)
NB: experience may be in a paid or unpaid capacity, and includes work undertaken in a range of organisational forms, which includes but is not limited to non-profit organisations, political campaigns, trade unions, community and grassroots groups, and organising movements
The ideal candidate is:
- Committed to defending and furthering the rights of all people who move, and embodies wider anti-oppressive values and practices, including anti-racism, queer and trans liberation, gender justice, class solidarity, and the importance of an intersectional approach to social justice
- Recognises the value of legal representation when used as a tool of resistance, and is committed to legal aid as fundamental to access to justice
- Someone who proactively collaborates with others and nurtures and develops relationships both internally and externally, seeing the value in the diversity of skills and methodologies that drive organisations and campaigns forwards
- A strategic thinker who is politically astute, has an advanced understanding of the political landscape as it relates to migrants’ rights and racial justice and can identify threats and harness opportunities when working on politically contentious issues
- A relationship-builder, able to support their Team and the organisation by building and maintaining relationships with external partners, including with key media
- Creative and innovative, and eager to encourage and support others’ creativity
- A person who comfortably deals with new and complex information, digesting this quickly and simplifying nuanced policy or legal issues for a range of audiences
- An excellent written and verbal communicator, able to produce written outputs and review or edit drafts for quality, consistency and accessibility, and also represent the organisation at key events, meetings and in the media clearly and persuasively
How to apply
Please submit your CV and a covering letter (no longer than 2 A4 pages) which outlines your suitability for the role as set out in the job description and how you meet the person specification above, via our website.
DEADLINE:
Submission of CV and covering letter | 11.30pm 28th August
We’ve been providing much-needed legal advice services to the people who need them most.


The client requests no contact from agencies or media sales.
South Kilburn Trust is seeking a passionate Community Engagement Coordinator. This role involves recruiting and training local volunteers, conducting door-to-door outreach, organizing events that foster cohesion among South Kilburn's 7,500+ diverse residents, and transforming community insights into action through partnerships with local organizations including the local council. The ideal candidate will be approachable, organized, and committed to social justice, with strong communication skills and experience motivating teams,supporting the community to actively take part in shaping the future of South Kilburn.
Reporting to: Community Engagement, Partnerships and Marketing Manager
Benefits: Pro-rata share of 25 days (FTE) annual leave and bank holidays. Company Pension Scheme. Flexible working*.
Location: Mostly in person in our South Kilburn office.
Expected Start Date: September 2025
About South Kilburn Trust
South Kilburn Trust (SKT) is a Community Development Trust working to improve the lives of residents in an area of London that is undergoing a long-term physical regeneration. It is the role of the Trust to identify the needs of local people and to advocate for them. We are a small and dynamic team dedicated to working with residents to make positive change in our community!
Job Description
Job Purpose
The aim of this role is to enhance community relations, ensuring that residents are heard, supported and engaged in important change in South Kilburn. South Kilburn is home to more than 7,500 people, many of which have been impacted by long term regeneration. Involving residents in shaping their future is central to our purpose, whether by ensuring local assets and amenities work for them, or by influencing service delivery. This makes the Community Engagement Coordinator an exciting and important role within the team.
Main Tasks:
Volunteer Recruitment, Training and Coordination
· Recruit and maintain a team of twenty active volunteers from the local community to assist in community building initiatives.
· Develop and deliver a volunteer programme to engage the South Kilburn community which will likely include, but not limited to:
o Community research and consultation
o Promoting community cohesion through events
o Mobilising residents through participation in action groups, community forums and resident panels.
· Train volunteers in peer-engagement and consultation practice,
· Induct and supervise skilled volunteers, as necessary.
Community Cohesion and Wellbeing
· Encourage and inspire volunteers to work as a team, take ownership of each activity, and to celebrate collective successes,
· Involve volunteers in planning and delivering community projects and events.
Resident Voice
· Community Conversations: Conduct outreach in the community with trained volunteers, including door-to-door surveys, pop-up stalls and focus groups.
· Collect and systematically analyse information gathered through outreach and community consultation.
Widening Participation
· Increase rates of community participation, belonging and pride across all segments of the community in South Kilburn.
· Use creative methods to increase engagement based on needs identified by all sections of our diverse community.
· Contribute to a new system of representative community governance, enabling the resident body to speak with one voice.
· Document and build a narrative of the work we do within the community, including findings from surveys, resident spotlights, opportunities, and initiatives.
Empowerment and Progression
· Seek opportunities for the community, within the community, working to engage interested residents and community groups to participate in and lead on initiatives.
· encouraging residents to get involved in the resident led partnership group, support with preparing and informing them of the process.
Partnerships and Information Sharing
· Seeking local opportunities; maintaining awareness of events and activities in around South Kilburn, working with volunteers to disseminate accurate information and signposting,
· Maintain relationships with a wide range of stakeholders including locally based partner organisations, community groups, and Brent Council officers.
· Participating in and documenting internal and external community events and activities; contributing to a narrative of life and activity in South Kilburn and the work we do here at SKT.
Other
· Be an ambassador for SKT and ensure our values: open, empowering and caring are upheld by the volunteer team.
· As we are a small but growing team, the Community Coordinator is expected to participate in team actions, mobilising through outreach and events to increase our collective impact for the community.
Person Specification
Essential Qualities:
· Approachable and personable,
· Organised and proactive,
· A good facilitator and convenor,
· Passionate about people and social justice,
· High level of empathy, an understanding of regeneration, and experience of supporting and involving communities experiencing stress.
· Committed to the principles of equal opportunities and diversity.
Essential Skills and Knowledge:
· Demonstrable ability to plan and manage own workload,
· Experience in leading and motivating teams,
· Excellent verbal communication and active listening,
· Persuasive, credible and determined,
· Can demonstrate initiative.
Desirable:
· Digital communications experience; familiarity with using social media and content creation.
· Spoken Arabic, Somalian, Tigrinya, French, Portuguese, Spanish, or other widely spoken minority language in South Kilburn,
· Knowledge of community organising techniques and methodology.
*’Flexible working’ means this role could suit someone wanting to work 9am to 5pm or 10am -6pm, four days a week or shorter hours over more days to fit around childcare commitments, for example.
To formally apply, please submit a CV and supporting statement (ideally a maximum two sides of A4 each) that clearly outlines your suitability for the role against the criteria provided in the person specification, setting out your interest and motivation in applying for this role.
SKT is committed to safer recruitment practices, and this role is subject to successful completion of references, DBS check and a six-month probation.
Working with the communty to shape the future of South Kilburn.
The client requests no contact from agencies or media sales.
We are recruiting for a Head of Education and Content - an experienced project manager and resource designer who will oversee the development of education materials and teacher training content at The Politics Project.
ABOUT THE POLITICS PROJECT
We support young people to use their voice by providing them with outstanding democratic education. We work with young people, teachers and politicians to help them to learn, teach and engage in politics. We are a non-partisan organisation working across the UK.
We also coordinate the Democracy Classroom network, a partnership between over 100 civil society organisations that supports young people to engage in elections.
ABOUT THE ROLE
Working with schools, sixth forms and further education colleges, the Head of Education and Content will support them to prepare for the lowering of the voting age to 16 and to engage their students in elections and democratic education.
The post holder will design and adapt resources, practitioner training, events and activities as well as manage relationships with a variety of stakeholders across the further education and civil society sectors.
Working with the Director and the Head of Programmes, the post holder will:
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Collate, source and design learning resources for school and college teachers to use to support their students to engage in elections and democracy.
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Support, build and manage relationships with schools and colleges.
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Provide teachers and practitioners with training and e-learning around election and democratic education.
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Oversee evaluation and monitoring, producing reports where required.
The job is based on a 16-month contract, with likely extension (including a 6-month probation period).
The Politics Project is based in London, and the post holder will be expected to work from the office at least two days a week. The hours of work are 37.5 hrs per week. Occasional travel to elsewhere in the UK and working unsocial hours in evenings and at weekends may be required. This is a fast-paced role in a small but growing team.
Benefits:
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30 days’ holiday plus Bank Holidays and three days of holiday between Christmas and New Year.
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Friendly and inclusive environment.
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Professional development opportunities, to upskill and train you.
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The opportunity to make a real difference to young people’s lives, helping them to develop the skills and knowledge they need to give them a voice in their society and shape their communities.
ABOUT YOU
You will have a passion for democratic engagement and experience of delivering democratic education. You will also have experience of the UK education sector and supporting teachers or practitioners.
You will be a self-starter, comfortable managing fast-paced projects with multiple stakeholders. You will have outstanding project management and administrative skills, with the ability to work under pressure and identify priorities. You will effectively deliver against set targets to agreed deadlines.
You will have experience of developing learning materials and training resources for schools and colleges and will have a clear eye for detail.
Above all, you will understand the needs of schools, sixth forms and further education colleges and the pressures they work under and be able to build relationships with teachers and support staff. You can network, negotiate, persuade, problem solve and be flexible to meet teacher and practitioner needs. You will have excellent communication skills, both written and spoken.
In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check that we will provide.
Other essential skills and knowledge:
- Knowledge of, and an interest in, UK politics.
- Understanding of the wider UK education system.
- IT literate. In particular, you can use Google office software.
We are particularly interested in hearing from applicants with experience in the UK Further Education sector.
TO APPLY:
To apply please submit a CV and a covering letter (maximum 500 words long) via Charity Job.
The closing date is 11:30pm, Wednesday 10th September 2025.
Initial interviews are planned for Wednesday 24th and Thursday 25th September.
The client requests no contact from agencies or media sales.
This is a hugely exciting opportunity to join Gloucester Cathedral as it enters a key period of development. We are looking for an enthusiastic, motivated and highly skilled individual to oversee our small but busy fundraising function, helping to develop and implement our Fundraising Strategy, embed the newly implemented CRM system (Beacon) and deliver the Cathedral’s Operational Plan. You will oversee the depth and breadth of our Fundraising and Development activities, which includes the day-to-day running of the team, delivering our ambitious In Tune Campaign and Cloisters Project, and looking after a portfolio of high value donors. You will also play an instrumental role in further developing new relationships with major donors.
We’re looking for a high performing team player with great communication skills, adaptability and an innovative approach to achieving ambitious fundraising targets. As a member of the Cathedral Leadership Team (CLT) you will help to deliver the Cathedral’s strategic vision and will be responsible for ensuring that our welcome values are lived out daily through the way that we engage with donors, supporters and partners.
You’ll be working closely with teams across the Cathedral - including our Music Team, Clergy, and Learning & Participation team - so the ability to form positive relationships with various stakeholders is crucial.
The ideal candidate will have:
· At least five years’ experience of working in a charity, heritage, arts or visitor attractions leadership role, with a proven track record of securing and growing income, delivering large scale fundraising campaigns and working with major donors
· Experience of line-managing and leading a staff team at a senior level
· Excellent time management and the ability to balance numerous priorities and deadlines
Crucially, you will have a genuine passion for exceptional donor care and building meaningful relationships. In return, we offer the rewarding experience of working in a high profile, multi-faceted heritage site with a supportive team who are committed to what they do. Opportunities like this are rare, so if you are looking for a stimulating role where no day is the same, this could be the perfect job for you.
The client requests no contact from agencies or media sales.