Support manager jobs
Head of Organisational Development (Internal Consultancy)
Salary: £80,000 - £90,000
Department: ? HR, Chief Operating Office
Hours: Full-time (we're happy to discuss flexible working arrangements)
Location: ?Stratford, London? ?Office-based with high flexibility (typically 1-2 days per week in the office)?
Closing date: 23:59 on 16th November
??This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found?
At Cancer Research UK, we exist to beat cancer.
??We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone determined, someone like you. ?
We have an exciting opportunity for a delivery-focussed Head of Organisational Development to join our brand new team.
In this role, you'll establish and lead the Organisational Development consulting team to diagnose organisational needs in order to design and deliver holistic solutions across multiple directorates and sites. You'll run a flexible pool of OD consultants and a clear intake/portfolio, partnering with HRBPs and CoEs to prioritise the highest-value work, sequence delivery, and make disciplined choices about where to deploy capacity for the greatest impact.
This is a role for a senior OD leader who can set clear practice, build confidence with stakeholders, and deliver results across office, lab and retail/field contexts. You'll bring coherence to how OD is commissioned and delivered, develop practical tools and playbooks, and create the conditions for change to take hold in day-to-day work.
In a supportive working environment, you'll discover something new every day, whether it's a new connection, a new method of engagement or a talent you never knew you had. You'll also be surrounded by people who are as dedicated to beating cancer as you are.
What will be some of the main responsibilities?
Leads a high-performing internal consulting team, managing workload, priorities, and capacity in partnership with HR Business Partners and Centres of Expertise.
Sets and maintains high standards for Organisational Development consulting, using playbooks and quality reviews tailored to different working environments, including multiple settings.
Oversees the diagnosis, design, and delivery of complex Organisational Development interventions for the Directorates, such as operating model changes, team development, and capability building.
Supports the work of the Centre of Expertise by designing and delivering organisation-wide interventions to deliver the People Plan priorities.
Coordinates blended delivery teams and external partners, ensuring timely, cost-effective delivery and strong outcomes.
Tracks and reports the impact of Organisational Development interventions, capturing lessons learned and feeding improvements into CRUK's frameworks and toolkits.
Coaches leaders and teams through change, building confidence and capability to sustain improvements over time.
Manages and develops the Organisational Development consulting team, building a diverse pipeline of talent and ensuring inclusive, ethical, and psychologically safe practice.
Uses strong stakeholder management and communication skills to influence decisions, secure sponsorship, and align delivery with strategic priorities.
What skills are we looking for?
Proven Organisational Development consulting experience in complex organisations, with strong judgement across diagnosis and design for culture and team-effectiveness challenges.
Team effectiveness expertise, with a track record diagnosing team dynamics and operating rhythms, strengthening purpose, roles and accountabilities, decision-making and cross-boundary collaboration.
Portfolio & service leadership experience: running intake/triage, prioritising against strategy, balancing capacity/skills, managing interdependencies and setting clear service standards.
Scale and quality assurance capability: turning designs into reusable playbooks/briefs with acceptance criteria; running proportionate Quality Analysis and learning loops to improve methods over time
Drives change adoption by embedding new ways of working, using sponsorship, stakeholder engagement, communications, and reinforcement strategies.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
For more information on this career opportunity please or contact us at .
For more updates on our work and careers, follow us on: , , , and .
Citizens Advice Hammersmith and Fulham (CAHF) is the leading provider of generalist advice services in Hammersmith and Fulham. We help approximately 18,000 people each year with free, confidential, and impartial advice on a wide range of issues.
Our Assessors are the first point of contact for anyone in the community that contacts us by phone or in person. The Assessor establishes what the issue is, ensures that all relevant information is collected, provides information and advice, and identifies the best next steps, ensuring clients are directed to the appropriate Citizens Advice Hammersmith and Fulham (CAHF) advice project, or external agency.
Successful candidates will be supported by our supervisory team to develop the skills needed to succeed and thrive in the role as well as having access to our wealth of resources.
This role requires a passion for helping people to work through many challenging situations.
Applicants must demonstrate the following,
- Organised focused approach, with the ability to accurately record information.
- An ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control.
- Good IT skills, especially the ability to use databases and navigate websites.
Ideally you will have experience of delivering advice (Welfare benefits, debt, housing and employment) but transferable skills and experience will be considered.
All shortlisted candidates will be asked to take a written test with those achieving a satisfactory score invited to interview.
We reserve the right to close the applications earlier if suitable candidates are found so we encourage early applications.
Closing Date: 5pm Friday 14th November 2025
Interview & Test: 24th and 25th November 2025
Head of Finance
Location: Cambridge
Salary: From £72,311 per annum depending on experience
Hours: Full time - 28-35 hours per week
Closing Date: Monday 24 November 2025.
At the Internet Watch Foundation (IWF), their mission is to make the internet a safer space for children across the globe. They tackle this mission head-on, working tirelessly to find and remove child sexual abuse material from the internet. Their goal extends further than eliminating online threats, they strive to influence global conversations and shape policies to create a safer digital space.
The Role
The organisation is seeking a strategic and hands-on Head of Finance to lead their financial operations and help drive their mission to eliminate child sexual abuse imagery online. This is a unique opportunity to join a purpose-driven organisation making a real difference in the digital world.
As a key member of their Senior Management Team, you’ll provide strong financial leadership across the organisation - ensuring robust planning, budgeting, reporting, and compliance. This includes leading the day-to-day financial management of the organisation, from planning and budgeting to reporting, compliance, and risk. The role also oversees procurement, supporting teams to secure value for money while upholding ethical and sustainability standards. You’ll work closely with the Corporate Services Director and collaborate across departments to support strategic decision-making and enhance organisational performance.
They’re looking for a qualified finance professional (ACA, ACCA, CIMA or equivalent) with significant experience, ideally in the charity or non-profit sector. You’ll bring a blend of strategic insight and operational excellence, with a proven ability to lead teams, communicate financial information clearly, and manage risk effectively.
If you’re passionate about using your financial expertise to protect children and support a high-impact organisation, they’d love to hear from you.
Benefits
- Generous annual leave entitlement of 25 days (plus bank holidays and Christmas closure)
- Pension scheme
- Life assurance
- Private health care
- Cycle to work scheme
- Employee Assistance Programme and more
To Apply
If you feel you are a suitable candidate and would like to work for the Internet Watch Foundation, please click apply to be redirected to their website to complete your application.
Please note: They do not accept enquiries or submissions from recruitment agencies.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Group Facilitator to play a pivotal role in our Complex Needs Service in Notting Hill.
Sounds great, what will I be doing?
This role supports the day centre team in delivering a rolling activity programme, fostering a safe and engaging environment for service users. It involves creating and reviewing person-centered support plans using the recovery approach, facilitating access to medical and community services, and minimizing hospital admissions for mental health relapse. The role also includes developing interventions for hard-to-engage users, liaising with external agencies, and promoting ongoing user involvement with support networks.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
You will have experience of working with people requiring support around mental ill health and complex needs, with the ability to facilitate activity or support groups that promote engagement and recovery. You will bring excellent knowledge of the signs, symptoms, and treatments of mental illness, alongside the ability to assess when a service user's mental health is declining and take appropriate, timely action.
With a strong understanding of key working, person-centred support planning, and recovery approaches, you will be committed to empowering individuals to achieve their goals. In addition, you will have a sound knowledge of safeguarding and the ability to address issues effectively, ensuring that the safety and wellbeing of service users is always prioritised.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Job Profile
Job Title: Communications Specialist – South East
Directorate: Marketing, Fundraising and Communications
Reports To: Regional Communications Manager
Matrix Reporting To: None
Disclosure Check Level: None
Date created/last reviewed: April 2024
Overall Role Purpose
The Communications Specialist – South East helps people with sight loss to live the life they choose by driving the awareness and saliency of the Guide Dogs brand nationally and in their region by leading the development and delivery of central, regional and local integrated communications activity.
The role communicates the strategy and work of Guide Dogs, engaging key audiences both externally and internally (including service users, volunteers, staff, and supporters) to strengthen the brand and further awareness of the charity
Key Responsibilities
· Brand – Drive the awareness and saliency of the Guide Dogs brand nationally and in the region by bringing to life the brand positioning through all customer experience touchpoints.
· Champion the brand identity in the region, leading the implementation across all touchpoints. Lead the regional activation of all aspects of the brand campaign, working closely with the central brand, comms and digital teams.
· Communications & Digital – Lead the development, delivery and review of central, regional and local integrated communications & digital activity in the region to include print and broadcast media, social media, publications, advertising, events, direct marketing and internal communications as appropriate, ensuring objectives are set and measured. Create and edit key regional publications, as and when required.
· Case studies – Source and create local case studies, and work with Content Team to maintain the Chorus case study library with content to support local and national campaigns
· Media relations - Build strong and on-going relationships with national and regional journalists through proactive and reactive media relations, including dealing with issues and crises that are a risk to the organisation’s reputation.
· Work with all areas of the charity to story spot and develop compelling service user case studies that will engage journalists and turn into national news stories
· Generate region-based stories and articles for corporate publications
· Manage creative agencies to help deliver national and regional campaigns
· Volunteer management - Develop and maintain a network of volunteer media champions across all regions.
· Spokesperson - Be a key spokesperson on behalf of Guide Dogs for regional media and where appropriate nationally.
· Advice and training - Provide both strategic and tactical advice on communications activities and issues for staff and volunteers within the region. Provide media training and develop communication skills to staff and volunteers nationally and within your area and ensure they are adequately briefed for media interviews.
· To take part in an out of hours duty rota and respond appropriately in the event of a crisis.
· Quality - Work across departments and functions both at Central Office and within your region, to ensure that Guide Dogs online and print communication channels are up-to-date and reflects regional content and context.
Breadth/Scope of Accountability
People Accountability
Number of Direct Reports: None
Number of Indirect Reports: None
Number of Volunteers Supervised: Up to 10
Financial Accountability
Annual Income Accountability: None
Assets Managed: None
Budget Accountability: Up to £10K
Application of this Job Profile
All employees are required to carry out other such duties as may reasonably be required to fulfil their role and support functional and organisational objectives.
All employees must also:
· Comply with all organisational policies
· Promote the vision and values of the organisation
· Engage in continuous personal development
This job profile is accurate as at the date shown above. It does not form part of contractual terms and may be varied to reflect or anticipate changes to the role.
Working at Guide Dogs
As well as other services to enhance the lives of people who are blind and partially sighted, we breed and train guide dogs. Staff and volunteers in all our locations support this work. Therefore, all employees must be comfortable working in environments where dogs may be present.
Guide Dogs is a volunteer-involving organisation and as such all staff are required to support volunteers in their roles. This may or may not mean the direct supervision of volunteers but will require all staff to play a supporting role. From time to time you may be asked to support / volunteer your time at Guide Dogs events that take place outside of normal working hours. All employees will be expected to advocate for Guide Dogs at all times and be a fundraiser.
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees and volunteers to demonstrate this commitment.
Guide Dogs will require proof of identity and the right to work in the UK.
Person Specification
Education/Qualifications
Essential
· A degree or an equivalent level qualification or equivalent experience.
Job-Related Experience
Essential
· Proven experience of creation and implementation of communications and digital campaigns and projects to meet business objectives, with experience of targeting different audiences through media channels.
· Proven experience of generating positive media coverage for a brand
· Understanding of measurement and evaluation, and knowledge of the latest techniques to measure the success and impact of a campaign against our strategic objectives
Desirable
· Experience of working in the third sector.
· Previous brand management experience.
Knowledge
Essential
· Up to date with best practice and innovation in brand marketing, communications and digital
· Awareness and understanding of the current media landscape and what journalists are looking for today
· Strong digital skills including a good knowledge of Microsoft Office packages, e.g. Word and PowerPoint.
Skills and Competencies
Essential
· Excellent written and communication skills, being able to adapt style to different channels or audiences.
· Excellent digital marketing skills.
· The ability to spot gaps and opportunities within a comms calendar and develop ‘news out of nothing’ by mining content from the organisation independently
· Able to give authoritative verbal advice and information on marketing, media and communications.
· Excellent organisational skills, working under pressure and to deadlines.
Behaviours
Our behaviours capture the essence of what it is to be Guide Dogs people, whether staff or volunteer. They describe the experience we expect everyone – the people we support, donors, partners, our volunteers and staff – to have while working with us. Guide Dogs people are:
• Person-centred - We are a group of people working to help each person affected by sight loss. We listen, and recognise that every individual is different in where they’ve come from and where they’re going. We are open, empathetic and inclusive. We place the person at the centre of every decision.
• Expert - We are specialists in what we do. We are committed to excellence and will never stop innovating. We respect our history, but seek out ways to adapt and improve, and are always willing to learn.
• Optimistic - We are relentless in our belief that people with vision impairment can lead the life they choose. We are passionate about helping each person, committed to challenging barriers, and proud of who we are and what we achieve.
So, we: -
• Partner - We only change lives when we collaborate. We build valued relationships with donors. We work together with our service users and colleagues, volunteers and partners – and our dogs, of course – to deliver great outcomes. We support and develop each other.
• Lead-by-example - We can all be a guide. We take the lead and then hand it over, empowering people to make progress independently. We gain trust by having faith in others, and influence by example. We do what we say we will.
• Engage - We cannot change lives if we look on from the side-lines. We get involved, take ownership, and feel responsible for all we do, think and say. We celebrate wins big and small, and we hold ourselves and each other to account.
We use competency-based questioning within our recruitment processes to assess the extent to which candidates demonstrate these behaviours – in ways appropriate to this role – in how they are at work and generally as people.
Safeguarding
If the role does or may involve working with children, young people or vulnerable adults, or supervising those that do, we’ll also be assessing ‘safeguarding competencies’ as part of the process. These are:
· Appropriate motivation to work with vulnerable groups;
· Emotional awareness;
· Working within professional boundaries and self-awareness; and
· Ability to safeguard and promote the welfare of children, young people and adults and protect from harm.
Mobility
A flexible approach with a willingness to work outside of core hours and away from home when required.
The client requests no contact from agencies or media sales.
Head of Marketing & Communications
Location: Pembroke Street, Oxford OX1 1BP
Salary: £50,000 per annum
Hours: Full Time – 40 Hours per week
Contract: Permanent
About the role
The Head of Marketing and Communications plays a leading role in developing the gallery’s brand, growing and diversifying audiences, and strengthening the visibility of the organisation locally, nationally and internationally. Working closely with the Director and Senior Management Team (SMT), this pivotal role is instrumental in helping to meet the gallery’s objectives to increase footfall and digital engagement, strengthen relationships with existing visitors and develop new audiences. This post-holder plays a central role with the Director in maintaining the artistic reputation and profile of Modern Art Oxford as one of the UK’s most ambitious and influential contemporary art organisations, and driving ambitious marketing and communications campaigns.
The position is responsible for developing and delivering the gallery’s audience development, communications and digital strategies, and plays a central role in nurturing relationships with stakeholders, including press, partners, artists and audiences. Ensuring compliance with data protection legislation and championing the gallery’s value of equality, diversity and inclusion are central to this role.
Reporting to the Director and forming part of the Senior Management Team, the Head of Marketing and Communications is a full time position which manages and is supported by a full-time Marketing Manager and a full-time Design and Communications Officer, with freelance support on press/PR and design as required for specific exhibitions and projects.
Principal Responsibilities
Marketing and Communications
- To grow and diversify Modern Art Oxford’s visiting and online audiences by leading audience development, communications and digital marketing strategies that will enable the organisation to build on its brand and profile, and strengthen its visibility in Oxford, the UK and beyond.
- To develop and oversee implementation of all marketing, communications and PR activity including media relations, social media and digital activity, development of marketing and branding collateral, and on-site interpretation.
- To formulate with the direction of the Director a transformational vision for the use of digital technologies to drive engagement and interaction with our online audiences.
- To manage effective and efficient relationships with any external PR and marketing consultants and companies.
- To develop and nurture key stakeholder, media and marketing relationships and partnerships and cultivate new relationships to ensure that our profile is high locally, nationally and internationally, and that our position as a leading tourist attraction in Oxfordshire and the South East grows.
- To strategically develop distinctive and innovative digital content, working closely and in creative collaboration with the Head of Exhibitions, Head of Communities, Participation and Practice as well as the wider Marketing and Communications team.
- To work with colleagues to strengthen visitor experience and engagement, both on-site and digitally, to increase profile and ensure that the organisation continues to thrive as one of the UK’s leading contemporary art spaces.
- To work closely with the SMT to drive audience research, development and evaluation, ensuring that the gallery attracts significant visitor numbers and closely addresses our stakeholder priorities.
- To manage the Marketing Manager and the Design and Communications Officer positions.
Fundraising and Finance
- To attend events at Modern Art Oxford and externally to represent the gallery and build relationships with key external stakeholders. Occasional weekend and evening work will be required.
- To ensure tight, clear, budgetary setting, control and regular re-forecasting against targets working with the Head of Finance.
- To work closely with the Head of Development to support new fundraising initiatives and partnerships as required.
- To regularly review all communications activities, suppliers and resources to ensure best value for money.
- To prepare reports as required by Arts Council England and Oxford City Council and other funders/stakeholders in relation to digital, marketing and communications activities.
General
- To support the work of the gallery in strengthening the equality, diversity and inclusivity of the working environment and practices.
- To ensure team management and cross-departmental work is effective and timely in achieving annual targets.
- To ensure that Modern Art Oxford complies with all aspects of the General Data Protection Regulation (GDPR) in relation to marketing and communication activities with audiences, stakeholders and any other third parties.
- To participate in training and development activities as required and assist with the training and development of colleagues.
- To carry out all duties in accordance with all Modern Art Oxford’s policies including Equal Opportunities, Access, Employment, Health and Safety, Child Safeguarding, Data Protection and Equality, Diversity and Inclusion Policies and the Creative Case for Diversity.
- To report to Modern Art Oxford’s Board of Trustees when requested.
- To undertake any other duties as reasonably required by the Director.
Person Specification
- Experience of running a Marketing and Communications team at a senior level within an arts organisation or similar field
- Experience of leading on mixed marketing campaigns, including setting measurable targets
- Significant experience of managing and motivating teams and being a supportive and encouraging team player
- Excellent arts press contacts and/or partnership development experience.
- Demonstrable experience of audience research, segmentation and development
- A strategic and analytical thinker able to devise, implement and report on strategies and to evaluate data using platforms such as Google Analytics and AdWords and experience of SEO, Content Management Systems, and social media platforms and analytics.
- An ability to prioritise competing workloads and work effectively under pressure in a fast paced and leanly resourced working environment
- Strong project management skills, including budget management
- An inspiring and creative thinker with ambition, vision and enthusiasm
- Self-motivated, positive, flexible and reliable
- Excellent verbal and written communication skills
- A strong affinity with the values and mission of Modern Art Oxford and a passion and enthusiasm for the visual arts, with a belief in the importance of artists and the power of art to have a transformational effect in society
About Us
Modern Art Oxford is one of the UK’s most exciting and influential contemporary art organisations, renowned for its bold and ambitious artistic programme that promotes diversity and internationalism and celebrates contemporary art as a progressive agent of social change.
Modern Art Oxford welcomes approximately 100,000 visitors each year with approximately 15,000 attendances by schools and community groups in creative learning and participation activities. The organisation’s digital content reaches 450,000 through Modern Art Oxford’s digital channels annually. Through a wide range of high-quality content creation and programming, Modern Art Oxford aims to make contemporary art accessible and engaging to the widest audience and to promote creativity in all its visual forms. Over the last 60 years Modern Art Oxford has brought some of the world’s most important artists to the city, and the UK, and has developed an international reputation for pioneering emerging and under-represented artists.
Modern Art Oxford is a registered charity and receives core funding from Arts Council England and Oxford City Council, and the generous support of individuals, trusts and foundations, sponsors and friends.
Benefits
- Pension
- An auto-enrolment pension scheme is in place with Legal & General. Under pension auto enrolment legislation, the employee will pay 5% (before tax relief) and the employer will pay 3% of qualifying earnings to the Legal and General plan.
- Holiday 25 days annual leave plus eight public bank holidays
- Staff discount in Cafe and shop
Closing date for Applications is Midnight on Sunday 14th December 2025
Interviews for the role will be Friday 19th December 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Combination of early, mid and late shifts worked over a 6 week rota
Our client provides supported accommodation for adults who have mental health needs and support for alcohol/substance use needs. Their clients have a mix of medium to high support needs and provide 24/7 support across two houses next door to each other, as well as floating support across 4 properties and sublets in Portsmouth. Thier sublet service support provides housing management support to clients living in self-contained units across the city to manage a tenancy independently.
They are looking for a Mental Health Recovery Worker to join a small team that works collaboratively with clients to help them achieve positive outcomes. If you love working with people and are looking for a role where you can make a real difference in the lives of those your support, then this is the role for you!
The role
As their Mental Health Recovery Worker, you will lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. You’ll provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.
You will produce and regularly review comprehensive client-based risk assessments along with engaging with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients.
You’ll lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service.
Helping their client’s to manage their finances, pay rent, manage arrears and access benefits will also form part of your role and you will provide encouragement as well as signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering.
Further information:
-
This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
-
This role will require a full drivers’ licence and access to a vehicle
-
This role will require you to work flexibly across several sites
-
This role will require you to work with clients on a one-to-one basis
-
This role will require you to work nights and/or weekends
-
This role will require you to lone work
Their ideal candidate will have:
-
Strong communication skills, both verbal and written
-
Clear verbal and written English
-
Good working knowledge of Microsoft Outlook, Excel and Word plus keyboard skills for data inputting
-
A confident and assertive manner
-
Ability to self-motivate as you will work on your own
-
Effective team working
-
Ability to respond calmly to crisis
-
Deal promptly with and effectively react to challenging situations
-
Have an interest and genuine concern for homelessness and related issues
Desirable Criteria:
-
Experience of managing a caseload of clients
-
Understanding of the complex support needs of people experiencing homelessness or those with complex needs
-
Knowledge of voluntary and statutory agencies, housing regulations and the benefits system
-
Understanding of risk assessment and person-centred, outcomes-based delivery
They reserve the right to close their adverts early if a successful candidate is found, so please submit your application as soon as possible.
Are you an experienced Executive Assistant with a passion for supporting meaningful work at the heart of the Church of England?
We are seeking a proactive and highly organised Executive Assistant to support the Director for Episcopal Ministry, enabling the delivery of key objectives in collaboration with the Archbishops of Canterbury and York and the Church of England College of Bishops.
- Assist with diary and travel management, and office coordination; this includes drafting correspondence, briefs, and reports, and assisting with research relevant to Episcopal work.
- Provide comprehensive administrative support.
- Lead and support planning for internal and external events, including residentials and stakeholder meetings.
- Build strong relationships across Lambeth Palace, Bishopthorpe, and Bishops' Offices.
- Maintain databases and SharePoint resources, and support document storage and access.
- Draft correspondence, briefs, and reports, and assist with research relevant to Episcopal work.
Key role requirements
- A basic DBS check will be required as part of our pre-employment checks.
- A willingness to occasionally work unsociable hours and to travel for residential meetings.
- This is a permanent role with the expectation of working 3-4 days a week from your primary office location - Lambeth Palace, London.
All staff working at Lambeth Palace share responsibility to promote and maintain a strong safeguarding culture with regard to children and vulnerable adults, including identifying the key actions they should take given their role and responsibilities.
To be successful in this role, you will need:
- Strong proficiency in MS Office (Word, Outlook, Excel, Teams)
- Proven experience supporting senior leaders
- Excellent written and verbal communication skills
- Highly organised, resilient, and able to manage competing priorities
- Discreet, diplomatic, and collaborative team player
- Highly discreet and diplomatic with sensitivity in handling confidential material
- Adaptable, with a proven ability to work calmly under pressure
Applications close on 02 November 2025.
Interviews are expected to take place week commencing 10th November 2025
- A salary of £40,572 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario, and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
THE VACANCY
Executive Assistant (EA) to the Asia Pacific Regional Secretary
Are you a highly organised and strategic Executive PA who thrives in a fast-paced, mission-driven environment? Do you want to use your exceptional skills to support the fight for fair and safe working conditions for transport workers?
The International Transport Workers' Federation (ITF) is seeking an experienced and proactive Executive Personal Assistant to provide high-level support to our Asia Pacific Regional Secretary. This is more than a diary management role; it is a central position that ensures the effective leadership and strategic impact of our work across a dynamic and diverse region.
About the Role
As the Executive PA, you will be the key force multiplier for the Regional Secretary, ensuring their time and focus are directed towards strategic priorities. You will be the primary point of contact and a crucial link between the Regional Secretary, our affiliates, internal teams, and global stakeholders.
Your key responsibilities will include:
- Strategic Support & Coordination: Ensuring the timely implementation of the Regional Secretary's decisions, tracking progress, and providing strategic follow-up to advance regional work plans and Congress outcomes.
- Stakeholder & Relationship Management: Acting as the first point of contact for internal and external stakeholders, maintaining positive relationships with affiliates, government bodies, and international organisations on behalf of the Regional Secretary.
- Diary & Commitment Management: Strategically managing the Regional Secretary's complex schedule, commitments, and travel, prioritising effectively to support the delivery of the regional strategic work programme.
- High-Level Meeting Facilitation: Coordinating and providing secretarial support for key governance meetings, including the Asia Pacific Regional Committee, ensuring they are well-prepared and outcomes are actioned.
- Internal Communications: Maintaining effective communication channels within the regional team and between the regional and global offices, ensuring a smooth flow of information.
About You
You are a seasoned EA who is trusted, resourceful, and understands how to navigate a complex organisational landscape. You don't just respond to requests; you anticipate needs and solve problems before they arise.
To be successful in this role, you will have:
- Proven EA Experience: A significant track record of providing high-level administrative support to a senior executive, managing complex diaries and acting as a gatekeeper.
- Exceptional Communication Skills: Fluency in English is essential, with the ability to draft professional correspondence and interact with stakeholders with tact, diplomacy, and discretion.
- Superb Organisational Skills: Excellent ability to prioritise multiple tasks, work under pressure, and coordinate high-level meetings and events with meticulous attention to detail.
- A Strategic Mindset: The ability to understand the bigger picture, track strategic priorities, and proactively support their implementation.
- High Integrity: A demonstrable ability to handle highly sensitive and confidential information with the utmost discretion.
We would love to hear from you if you are:
- A proactive and resilient individual who thrives in a dynamic environment.
- A collaborative team player who builds strong relationships across cultures.
- Passionate about contributing to the goals of the labour movement and social justice.
WHY WORK FOR US
The ITF offers a highly attractive salary and annual bonus, competitive pension scheme and annual leave entitlement, as well as the opportunity for international travel.
At the ITF, we are committed to providing an inclusive environment for our team and our affiliates. We see the diversity of our staff as a source of intelligence and strength. This means that we work creatively to make the most of unique experiences and perspectives. We are an equal opportunities employer. We welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, migration status, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union affiliation or activity.
THE ORGANISATION
The International Transport Workers’ Federation (ITF) is a democratic, affiliate-led federation recognised as the world’s leading transport authority. We fight passionately to improve workers' lives, connecting more than 700 affiliated trade unions from 150 countries to secure rights, equality and justice for workers' globally. We are the voice for nearly 18.5 million transport workers across the world.
We have offices in London, Abidjan, Amman, Brussels, Geneva, Hong Kong, Montreal, Nairobi, New Delhi, Panama City, Rio de Janeiro, Singapore, Sydney, and Tokyo, with members spanning the globe.
Purpose:
The ITF constitution sets out the following aims:
To promote respect for trade union and human rights worldwide
To work for peace based on social justice and economic progress
To help our affiliated unions defend the interests of their members
To provide research and information services to our affiliates
To provide general assistance to transport workers in difficulty
Values:
At the ITF, our values are at the heart of all that we do. We demonstrate solidarity. We are democratic. We are dynamic. We are determined. We are dedicated to bringing together a diverse group of people to truly strengthen the ITF as the global voice for transport workers. Find out more about our values.
Equal opportunities statement:
At the ITF, we are committed to providing an inclusive environment for our team and our affiliates. We see the diversity of our staff as a source of intelligence and our strength. This means that we work creatively to make the most of the unique experiences and perspectives. We are an equal opportunities employer. We welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, migration status, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union affiliation or activity.
Every day transport workers keep the world moving – connecting millions of people across our cities and countries

The client requests no contact from agencies or media sales.
About us:
We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver lifesaving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 25 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives.
Benefits
• 25 days’ annual leave, pro-rated for part-time employees.
• Office closure between Christmas Day and New Year’s Day
• Flexible hours and hybrid working
• Annual leave purchase scheme
• Enhanced parental leave pay
• Stakeholder pension
• Season ticket loan
• Cycle scheme
• Life assurance
• Access to Employee Assistance Programme (EAP)
About the role:
The Direct Marketing Executive will play a key role in delivering high-quality direct marketing campaigns that drive income and engagement from individual supporters. Focusing on cash appeals and alternative gifts, this role will manage the planning, delivery, and evaluation of multi-channel campaigns that inspire supporters to give, strengthen loyalty, and maximise return on investment.
About You:
ESSENTIAL
• Knowledge of using direct marketing channels such as mail and email.
• Strong planning and project management skills.
• Experience of working successfully with external suppliers or internal stakeholders to deliver direct marketing campaigns.
• Demonstrable analytical skills and highly numerate
• Experience of using a database
• Excellent communication, interpersonal and negotiation skills.
• Excellent written skills including experience of writing and editing emails
• Demonstrable organisation skills and experience of managing a varied workload.
• Ability to build effective relationships with internal stakeholders and external agencies.
• A collaborative, proactive, and solution-focused approach.
• Strong IT skills including Excel and Word
• Demonstrates ability to work in an agile manner and adapt to changes quickly.
• Shows strong initiative; ability to bring in new, creative ideas.
DESIRABLE
• Experience in the charity sector or individual giving fundraising.
• Knowledge of online marketing.
• Ability to work on own initiative.
• Good understanding of delivering excellent customer service/donor care.
• Familiarity with CRM systems and data segmentation tools
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations and is committed to promoting equality.
TO APPLY
Please upload your CV and cover letter explaining how you match the job criteria by 9th November 2025.
All candidates who are short-listed for an interview will be notified via email.
Candidates must be legally entitled to work in the UK at the time of application.
Conditions of Appointment:
Job Location: London (Hybrid)
Contract Type: Permanent
Hours: Full time
Salary: London £31,994 - £35,549, based on full time hours (35 hours per week)
The successful post holder will be required to complete a criminal records self-declaration form and a Basic DBS check.
Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences.
You may also have experience in the following: Direct Marketing Executive, CRM Marketing Executive, Database Marketing Manager, CRM Manager, Email Marketing Executive, eMarketing, Online Marketing, Internet Marketing, Campaign Executive, Campaign Manager, Digital Marketing, Third Sector, NFP, Not for Profit, Charity etc
REF-224 822
Senior Individual Giving Executive
Do you believe children should feel safe, happy, healthy and have hope for their future? Because we do.
If you're looking for the next step in your fundraising career and want to join us in changing childhoods and changing lives, then read on.
We're recruiting for a Senior Individual Giving Executive to join our team for a fixed term, and manage fundraising campaigns across print, digital, telephone and other channels to raise income to help children and young people in the UK. This role offers a mixture of campaign and project management, problem solving and creative thinking.
As Senior IG Executive you will
- Run fundraising campaigns for warm and cold audiences including cash appeals and campaigns, raffle and lottery asks, regular giving and engagement pieces including newsletters and welcome journeys.
- Act as a mentor to junior members of the team, sharing your knowledge and experience.
- Support IG Managers in managing income and expenditure budgets.
- Work collaboratively across the department and organisation on integrated campaigns, process improvements and new projects.
We offer remote or hybrid working (dependent on location) for this role and are willing to discuss flexible working arrangements.
You will have experience of working in a team environment, and in delivering campaigns using a project management approach.
If this sounds like you, we would love for you to apply.
When completing your application please refer to your skills knowledge and experience in relation to the Person Specification and Job Description. This should be done with an understanding of the context of the service described.
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
The client requests no contact from agencies or media sales.
Location: Home-based in the UK, within 90 minutes travel of Central London, with occasional national and international travel.
Contract: 2 years with the possibility of extension dependent on continuation of funding. You should be available to start by mid-January 2026.
Reporting to: Executive Director (ED)
Salary: £85,000 - £90,000
Additional benefits: 25 days annual leave plus public holidays (annual leave increasing by 1 extra day for every year’s service up to 30 days total), life assurance and access to an employee assistance programme.
Job description
Overall purpose of role
The Director of Operations and Finance is a pivotal senior leadership role responsible for ensuring WeProtect Global Alliance has robust and highly effective financial management, operational, governance, and risk infrastructure. The Director will provide strategic financial leadership, act as the primary resource for the Board on governance matters and oversee corporate compliance to enable the impactful delivery of the organisation's strategy to protect children from sexual exploitation and abuse online.
We are seeking a highly experienced operational leader who is a proactive and confident decision-maker. You will be an influential SMT member and a trusted advisor to the Executive Director and the Board. You must be able to think strategically and solve problems, translating complex technical requirements (finance, legal, risk) into clear, pragmatic, and achievable goals. You will operate with high ethical standards and integrity, modelling the Alliance's values of Accountability, Respect, and Empowerment across all internal and external relationships.
Key Responsibilities
Corporate Governance, Risk & Compliance
-
Corporate Governance: Ensure Alliance governance is efficient, effective and provides the necessary support and oversight to the team to enable delivery of our mission, leading on review and optimisation of our governance structures and management. Act as a key advisor to the Executive Director and Board on all aspects of governance, legal compliance, and statutory obligations (including Dutch Chamber of Commerce and UK Companies House requirements).
-
Risk Management: Senior responsible owner of the strategic risk register and proactively monitor and escalate strategic risks, reporting on high-level mitigation strategies to the Board and Finance, Risk and Audit Committee. Liaising with the Deputy Head who will oversee the day-to-day monitoring and reporting of operational risks.
-
Internal Control & Audit: Set the strategic standard for the internal control environment. Commission, approve the scope for, and receive final reports on all internal or external governance reviews or audits. Approve all final audit recommendations and plans before presentation to the Board.
-
Legal Compliance: Ensure the Alliance is compliant with all relevant UK, Dutch and international laws, managing external legal counsel relationships as needed, including maximising pro-bono support.
Operations and People Management
-
Operational Oversight: Provide strategic direction for core operational functions, ensuring the Deputy Head of Operations and Finance delivers effective day-to-day operations including procurement, IT infrastructure, and general administration.
-
Human Resources: Lead internal responsibility and the strategic development of the people management function, in liaison with the Executive Director. This includes owning the overarching policy framework, approving major changes to employee benefits, and managing any external HR consultants or support services to ensure all HR policies, recruitment practices, and performance management are compliant. Overseeing the Deputy Head on supporting the implementation of capacity building across the Secretariat.
-
Line Management: Directly line manage and mentor the Deputy Head of Operations and Finance, setting clear objectives, managing performance, and supporting professional development. As a member of the SMT, you may also play a key role in matrix managing team members across the organisation.
-
Cross-Organisational Leadership: Work collaboratively with the Executive Director and all members of the SMT to foster a culture of high performance, innovation, accountability, and continuous improvement across all functions, including implementation of our organisational Diversity, Equity and Inclusion policy and our overall organisational strategy.
Strategic Financial Management & Leadership
-
Financial Strategy & Planning: Lead the development and own the ultimate approval of the organisation's financial strategy, ensuring long-term sustainability and resource allocation aligns with strategic objectives. Working closely with the Deputy Head of Operations and Finance on setting the parameters for the annual budgeting cycle and it’s execution.
-
Budgeting & Reporting: Produce accurate, timely, and insightful financial reports and analysis for the Executive Director, Senior Management Team (SMT), and the Board/Finance, Risk and Audit Committee, drawing on the preparations of the Deputy Head e.g. forecasting, overseeing annual budgeting cycle and fincnial planning
-
Audit & Statutory Compliance: Take ultimate accountability for the annual statutory audit process, ensuring all financial statements are prepared in compliance with relevant legislation and best practice for the Alliance’s Dutch and UK registered entities.
-
Systems and Controls: Own and strategically evolve the financial control framework, ensuring robust policies, procedures, and systems are in place. Champion organisation-wide adherence to these standards, working closely with the Deputy Head who will oversee daily compliance and financial reporting accuracy.
-
Grant Financial Management: Work with our Head of Development to oversee the financial management and reporting for all restricted and unrestricted grants, ensuring full compliance with donor requirements. Contribute to the organisation’s investment strategy and diversification by assessing financial viability of new funding sources or income models.
Person Specification
Essential Knowledge, Experience, and Skills
-
Sector Experience: Proven senior leadership experience (Head of or equivalent) within a non-profit, charity, or international NGO setting.
-
Governance & Risk: Extensive experience in developing, implementing and managing corporate governance frameworks, statutory compliance, and organisation-wide risk management in the non-profit sector.
-
Legal Expertise: Demonstrable deep experience and knowledge of relevant legal frameworks and regulation relating to the non-profit sector in the UK and Netherlands.
-
Financial Expertise: Deep technical knowledge of relevant financial regulations, statutory accounts and audit processes, with proven experience setting the financial strategy and controls framework for an organisation.
-
Leadership & Management: Demonstrable track record of successfully leading, managing, and developing a multi-disciplinary team, including the management of senior direct reports.
-
Strategic & Communication Skills: Excellent strategic thinking, with the ability to translate complex financial and governance information into clear, accessible reports and advice for senior stakeholders (Executive Director, Policy Board, Finance, Risk and Audit Committee).
Desirable
-
Accountancy qualifications
-
Experience as a Company Secretary or equivalent governance role.
-
Experience in management and oversight of human resources
-
Knowledge of international grant financial management and donor compliance requirements (particularly UK and Dutch).
Commitment
-
A demonstrable commitment to the values of WeProtect Global Alliance, including safeguarding children and upholding principles of Respect, Accountability, and Empowerment.
See attached document for the full job profile.
The client requests no contact from agencies or media sales.
Join Us – Help create a thriving planet for all, powered by plants and fungi
We are looking for an experienced, strategic thinker who will shape long-term fundraising strategies, lead performance reporting and forecasting, and support cross-team planning to maximise impact.
The Development Directorate is central to this mission. We are a passionate and growing team of around 40, responsible for raising vital income from individuals, foundations, and companies to leverage and unlock major funding for Kew. Our work powers the science, conservation, and public engagement that sit at the heart of Kew’s Manifesto for Change - a 10-year strategy to end the extinction crisis and protect nature for future generations.
Whether it’s securing major gifts, managing innovative campaigns, or building relationships with advocates and donors, our team contributes around 30% of Kew’s total income each year. That support is critical. Without it, Kew could not deliver the world-leading research, education, and conservation work that’s urgently needed across the globe.
We’re looking for people who believe in the power of science, nature, and community. People who want to be part of something bigger and make a real difference.
Join us on this journey. Together, with your skills, ideas and energy we’ll create a thriving planet for all.
As Associate Director of Fundraising Strategy and Performance, you’ll work closely with teams across Development and stakeholders in Gardens, Science and Marketing & Commercial Enterprise to align goals, develop compelling fundraising propositions, and enable performance-driven decision making. Additionally, you will lead the implementation of the Directorate’s strategic plan, manage one team member, and play an active role in the Senior Management Team.
At Royal Botanic Gardens, Kew we use the power of our science and the rich diversity of our gardens and collections to inspire understanding of why plants and fungi matter to everyone. As climate change, biodiversity loss, and global food insecurity escalate, our work has never been more vital - and neither has the role of our supporters.
Today, with so much at stake, Kew offers something vital. A path to a thriving planet, powered by plants and fungi.
Interviews are due to take place on 25 November.
This role is based at Kew with the option of regular home working, subject to operational requirements.
The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.
We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.
Join us on our journey as protectors of the world’s plants and fungi.
Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.
If you are interested in this position, please find out more by clicking “Apply”.
We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are working in partnership with Surrey Wildlife Trust (SWT) to secure their new Head of Fundraising & Communications. SWT provide expert advice and guidance to landowners and managers, while inspiring and educating people and organisations across the county on what they can do to help tackle the ongoing climate emergency, while supporting the health and wellbeing of all who live in Surrey. By doing this, SWT will create a county that is full of diverse and abundant wildlife, where nature is at the heart of individual choices, corporate decisions, and local economic and policy making.
An exciting opportunity has arisen for a driven, passionate and experienced senior fundraiser to lead transformational fundraising and communications across the organisation. As Head of Fundraising & Communications, you will lead a dynamic and talented team to develop and deliver a powerful fundraising strategy that expands and diversifies income. From major donors to corporate partnerships, membership growth to trusts & foundations, you will ensure SWT have the financial strength to support their ambitious conservation goals.
You will also drive their mission-led communications, engaging a wide range of audiences through PR, marketing, digital, and social media to enhance awareness and inspire action through compelling campaigns and appeals.
Candidates must be able to demonstrate:
- Proven experience in fundraising leadership, with expertise across multiple income streams
- A track record of securing major gifts and partnerships
- Strong strategic leadership skills, able to inspire and motivate teams
- Excellent relationship-building abilities with donors, corporates, and key stakeholders
- Experience in marketing, PR, and digital communications to enhance engagement
A passion for wildlife, conservation, and nature recovery, a creative, storytelling mindset and the ability to inspire others to maximise their potential, will be essential.
Are you ready to play a key role in protecting and restoring Surrey’s wildlife while ensuring a financially sustainable future for nature?
For more information, please contact Katherine Anderson-Scott, Executive Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
SWT are committed to having an inclusive and diverse workplace and encourage applications from backgrounds which may be underrepresented in our sector, including people from minority ethnic backgrounds and people with disabilities. If you have any reasonable adjustments or wish to apply for this role under the Disability Confident Scheme, please confirm in your application, or contact the Charisma Operations Teams separately. Charisma will ensure all candidates who disclose that they wish to apply under the Disability Confident Scheme and that meet the minimum criteria for the role will receive an opportunity to interview with the Charisma Consultant representing the vacancy.
Hours: Full time (4-day week and flexible working all considered), permanent
Location: Pirbright, Surrey / hybrid (2 days a week onsite preferred)
Closing date: 9 November 2025
Charisma will review applications on a rolling basis, so please apply without delay to avoid disappointment.
About us:
We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver lifesaving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 25 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives.
Benefits
• 25 days’ annual leave, pro-rated for part-time employees.
• Office closure between Christmas Day and New Year’s Day
• Flexible hours and hybrid working
• Annual leave purchase scheme
• Enhanced parental leave pay
• Stakeholder pension
• Season ticket loan
• Cycle scheme
• Life assurance
• Access to Employee Assistance Programme (EAP)
About the role:
The Direct Marketing Executive will play a key role in delivering high-quality direct marketing campaigns that drive income and engagement from individual supporters. Focusing on cash appeals and alternative gifts, this role will manage the planning, delivery, and evaluation of multi-channel campaigns that inspire supporters to give, strengthen loyalty, and maximise return on investment.
About You:
ESSENTIAL
• Knowledge of using direct marketing channels such as mail and email.
• Strong planning and project management skills.
• Experience of working successfully with external suppliers or internal stakeholders to deliver direct marketing campaigns.
• Demonstrable analytical skills and highly numerate
• Experience of using a database
• Excellent communication, interpersonal and negotiation skills.
• Excellent written skills including experience of writing and editing emails
• Demonstrable organisation skills and experience of managing a varied workload.
• Ability to build effective relationships with internal stakeholders and external agencies.
• A collaborative, proactive, and solution-focused approach.
• Strong IT skills including Excel and Word
• Demonstrates ability to work in an agile manner and adapt to changes quickly.
• Shows strong initiative; ability to bring in new, creative ideas.
DESIRABLE
• Experience in the charity sector or individual giving fundraising.
• Knowledge of online marketing.
• Ability to work on own initiative.
• Good understanding of delivering excellent customer service/donor care.
• Familiarity with CRM systems and data segmentation tools
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations and is committed to promoting equality.
TO APPLY
Please upload your CV and cover letter explaining how you match the job criteria by 9th November 2025.
All candidates who are short-listed for an interview will be notified via email.
Candidates must be legally entitled to work in the UK at the time of application.
Conditions of Appointment:
Job Location: Belfast (Hybrid)
Salary: £30,075 - £33,416, based on full time hours (35 hours per week)
Contract Type: Permanent
Hours: Full time
The successful post holder will be required to complete a criminal records self-declaration form and a Basic AccessNI check.
Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences.
You may also have experience in the following: Direct Marketing Executive, CRM Marketing Executive, Database Marketing Manager, CRM Manager, Email Marketing Executive, eMarketing, Online Marketing, Internet Marketing, Campaign Executive, Campaign Manager, Digital Marketing, Third Sector, NFP, Not for Profit, Charity etc
REF-224 827


