This is an exciting opportunity to be part of a team which is experiencing significant growth and is funded to deliver several successful and in-demand programmes to those unable to access support for an eating disorder or on a waiting list for NHS treatment.

The post-holder will have a passionate and enthusiastic approach in supporting individuals with an eating disorder, with advanced listening and communication skills. They will have excellent organisational and interpersonal skills, with the ability to work well both in a team and independently. This is an opportunity to gain experience in providing support in a holistic and practical way, working collaboratively with Beat’s services teams as well as receiving professional guidance through clinical supervision.

Support Officers are an integral part of the delivery of Beat’s services, providing high-quality support services to Beat’s beneficiaries, endorsing early intervention and sustained long-term recovery, notably through telephone, video call and online support channels across Beat’s support services, including the eating disorder support programmes and helpline.

The post-holder will be a member of the Services team, reporting to a Deputy Services Manager. Support Officers work closely with the Clinical team and receive support and supervision from the Helpline Management team.

Structured programmes are delivered within the Support Services opening hours. The ability to work flexibly is required. Hours can be worked over weekends and evenings and will include a daytime shift each week.

Volunteer Support Officer

Salary: £22,000 - £24,000

Hours per week: 35 hours

This is a full time role but we would be very happy to talk about flexible hours, part time working or job sharing for the right candidate so please just let us know in your covering letter if this is something that you would like us to consider.

We are recruiting a Volunteer Support Officer to help support our 4,500 volunteers across the UK and Channel Islands. It's a really exciting time to join NCT as we looking at how we develop our new strategy for the future of volunteering. We want to make volunteering simpler, more inclusive and more rewarding. 

Responsible for supporting volunteers to organise and deliver parent support and fundraising activities this role is perfect for someone who loves variety in their work.  Speaking to volunteers, developing new resources, thinking creatively and improving processes are all a big part of this role.

We are looking for someone who is: 

• Passionate about delivering a good volunteer experience
• Great at communicating with a diverse range of people
• Naturally curious and good at unpicking complexity.
• Willing to be brave and try new ideas or learn new skills

This role will involve some occasional evening and weekend work.

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.  More details about our Equality, Diversity and Inclusion action can be found here.

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

Closing date for applications:  Thursday 19th May 9am 

Interviews: Tuesday 24 May and Wednesday 25 May

Interested in housing and the need for a retrofit revolution?

Action on Empty Homes is looking for a part-time Project Support Officer to work for a minimum of 10 months on a project to investigate the feasibility of retrofitting long-term empty homes to help meet the climate challenge in three local authority areas. If the project is successful, then a further three-year initiative may follow.

We are looking for someone with good communication and office skills, who can work with community groups and professional bodies and organise meetings and events. Some knowledge and/or experience of housing policy is essential, as will interest in, or experience of, climate action and retrofit policy, as we will be off to a flying start.

Green Flag Award Support Officer

Salary: £30,727 per annum

Hours: Full time, 37.5 hours per week

Contract: Fixed Term Contract – up to August 2023 with potential to extend/make permanent

Location:  Remote based in England with frequent travel throughout England

Keep Britain Tidy is an iconic and dynamic charity, providing first-class solutions to environmental challenges. For more than 60 years, we have campaigned for cleaner, greener places and delivered programmes supporting organisations and individuals to improve the places where they live. For over 10 years we have delivered the Green Flag Award, the international standard for parks and green spaces aimed at ensuring everyone has access to a quality green space.

We are looking for a passionate and inspiring individual to join our Accreditation Team to provide support to potential applicants and our team of Green Flag Award judges, by providing mentoring and advice and ensuring we provide the resources to help them succeed

The successful candidate will have:

• Proven mentoring skills, supporting both individuals and organisations
• The ability to communicate and build relationships with local authorities
• Experience of assessing parks and green spaces against the Green Flag Award standard and providing advice based on the outcome
• The ability to identify good practice, create case studies, and share with the sector
• Experience of managing small teams to deliver specific projects

If you are interested in this position, please download a full job description before completing your covering letter and submitting with your CV.  Please also download and complete an applicant details form and submit with your equal opportunities monitoring form. Please follow the application instructions as laid out in the applicant details form. Please submit your application to the email address held before the closing date.

The deadline for applications is 09:00, Wednesday 25 May 2022

Interviews will be held Wednesday 01 June 2022

Please note we will only be able to contact successful candidates.  Thank you for your interest in our work.

No agencies please.

We are proud to be an inclusive and flexible employer. We particularly welcome applications from all sectors of the community including under-represented groups in the charity sector.

We have signed the pledge to always #ShowTheSalary for the roles that we advertise.

We are proud winners of the Working Families best small employer award 2021.

Action Bladder Cancer UK is looking for a dynamic, self-starter to join our team and work with us on our bladder cancer patient support programme.

The role is an exciting opportunity for a pro-active and flexible individual to use their patient support knowledge, experience and organisational skills to build support networks to help those with bladder cancer.

Bladder cancer is not a rare cancer – but it does have a low profile, lack of awareness, low research investment and desperately needs new treatments.  Over 20,300 people are diagnosed each year in the UK, half of those will die.  There is a lack of information and support for patients.  Help Action Bladder Cancer UK to change this.

Reporting to the Chief Executive, you will be working as part of a great team and helping us to provide the support that bladder cancer patients (and the health professionals who treat them) need.  Duties will include: building and maintaining regional networks and contacts; liaising with hospitals and cancer centres; setting up and sustaining bladder cancer patient support groups; attending and organising awareness and patient support events and helping create our patient information materials (and making sure they reach the right people). 

About you

You’ll need to be flexible, enthusiastic, with a friendly and efficient personality and happy to work for a small, growing, charity.   You’ll like getting things done, working to goals and helping to drive ABC UK’s much-needed work.  You will be in contact with a range of different people including volunteers, patients, health professionals and other organisations.  The successful candidate will be friendly and approachable, able to work flexibly and with resilience and efficiency, be professional at all times, and work to our very high standards.  You will be empathetic and understanding of the needs of cancer patients and how best to deliver this in practical terms.

You’ll have the flair to have ideas about new ways to support patients and engage health professionals but be grounded in good systems and processes.  You will be flexible and pro-active, be focused on delivering your own objectives and also to work closely with colleagues.  You will need excellent organisational and planning skills and be very good at communicating.

For this role, you will be primarily home-based with some travel for meetings, events and networking.  You will be happy to work on your own and also as part of a team, with frequent online catch-ups and some face-to-face.

You will work across our patient support programme and will have the opportunity to develop your role within the programme whilst working collaboratively with colleagues, patient volunteers and health professionals.  We are looking for someone to become an important part of our small and friendly team, who is passionate about our work and about supporting patients with bladder cancer.

About us

Action Bladder Cancer UK is a UK charity working to make life better for bladder cancer patients and to provide a voice for those with bladder cancer, and their families. Our work has four strands:

• Raising Awareness
• Supporting Patients
• Improving outcomes
• Funding and encouraging research into bladder cancer

Please apply via the charityjob website only

How to apply

Application resources: please read the full job description and the supporting background.

Please apply by submitting a full CV via CharityJob together with a one-page covering letter outlining how you meet the requirements in the attached job description and person specification and telling us what you will bring to the role.

The deadline for applications is 18 May 2022. First interviews will be online, with a possible 2nd interview either in person or online.  Only candidates shortlisted for interview will be notified. No agencies. 

It will not be possible to respond to every application, and only shortlisted candidates will be contacted.  Thank you for your interest in Action Bladder Cancer UK.

Every childhood is worth fighting for. This is our belief. It drives us. And it’s why our Technology team work so hard to deliver effective management and development of its IT infrastructure to leverage maximum value out of its information systems for the benefit of children and enable staff to work effectively. Join us as an Application Support Engineer and make a contribution that really makes a difference.

The Technology Division works strategically and operationally with other divisions to ensure that we are able to support the business. The Applications support team, in ensuring the availability and reliability of our applications, is critical to achieving this objective.

This is a very exciting time to be joining our team as we expand and focus on taking the next step in the technological evolution of the NSPCC systems whilst also maintaining BAU activities to a high level.

As Application Support Engineer will be a senior member of a small, busy, and dynamic team working within a supportive environment. We have an extremely diverse set of applications, so you will need to have a broad range of knowledge across many disciplines and be driven to provide excellent service to our customers, as this is a very hands-on role.

We are looking for an Application Support Engineer who has a can-do attitude, a desire to learn new skills, and is a team player; bringing fresh ideas, perspectives and solutions.

If you have a broad range of technical expertise with a strong background in support and business process and have excellent communication and relationship management skills; this role is for you.

Join us and you’ll become part of a team that cares about the work they do and the people they work with. You’ll discover opportunities to grow, along with challenges and a shared purpose that’ll bring the best out in you. And you’ll get to find your own way to make a difference that means more, and that impacts millions of young lives.

Please note, we are recruiting for this vacancy on a rolling basis, which means we will review and interview suitable candidates during the advertising stage, so we'd encourage you to apply as early as possible.

Support Coordinator

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join our Stroke Recovery Service based in the Durham area.

Position: Stroke Association Support Coordinator

Location: Home Based- Durham with regular travel across the service area

Hours: Part-time, 21 hours per week

Salary: Circa £14,622 per annum (FTE circa £24,370)

Contract: Permanent. Our services are contracted; we currently have funding for this contract until 31 March 2023

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 22 May 2022 

Interview Date: 31 May 2022

Due to the Covid-19 pandemic interviews may be held via video conferencing. Please let us know if this will present any challenges when you email your application

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.

A key part of the role will be the delivery of 6-month post stroke reviews for stroke survivors

Reporting to the Stroke Association Support Manager, the Stroke Association Support Coordinator will:

• Support new stroke survivors and their carers from hospital discharge into the community.
• Deliver 6-month post stroke reviews
• Provide personalised information, advice and support.
• Support clients to make informed lifestyle changes which will help them to prevent further strokes

About You

The post holder will have experience/background in:

• A caring profession ideally with experience of supporting people with disabilities.
• Ability to use basic Microsoft systems

This role is home based, but extensive travel is required across the local area and occasionally further afield.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings.  Candidates must be able to demonstrate how they can meet this requirement of the role.

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.  Please also state reference number S905.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Support Coordinator

We’re looking for an enthusiastic and motivated individual to join our Haringey team, reporting to the London Service Delivery Coach Team.

Position:  Stroke Association Support Coordinator (x2 roles available)

Location: Home based - Haringey, London with regular travel across the service area

Hours: 35 hours per week

Salary: Circa £24,370 per annum, (inner London weighting £3,299 per annum or outer London weighting £1,755 per annum may be applied in accordance to where you live) 

Contract: Our services are contracted, we currently have funding for this contract until 31 March, 2023.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 29 May 2022

Interview Date: Week commencing 5 June 2022

Interviews will be held via video conferencing. Please let us know if this will present any challenges.

The Role

The Stroke Association Support Coordinator provides stroke survivors, carers and families with personalised support throughout the stroke recovery journey.

The purpose of the role is:

• To work with stroke survivors to identify and establish their personal communication and social goals
• To plan and deliver meaningful activities to address identified communication support needs and goals in a variety of ways including both individual sessions and small group sessions.
• To work collaboratively with a range of organisations, clinicians and other professionals to create meaningful networks, providing the best possible support throughout the stroke pathway and into the community

About You

You will be/ have experience/have a proven record of:

• Ability to communicate effectively face to face, in writing, by email, on the telephone with stroke survivors and carers needs
• Interpersonal skills in order to communicate effectively with service users, colleagues and partner agencies
• Experience of providing person centred support to vulnerable people

This role requires extensive travel across a large geographical locality to visit people at home and in community settings.  Candidates must be able to demonstrate how they can meet this requirement of the role

This role is home based, but extensive travel is required across the local area and occasionally further afield.

To full fill the role you must abode in the U.K and have the right to work in the U.K

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Support Coordinator

We’re looking for two enthusiastic, motivated and professional individuals with excellent communication and organisational skills to run our new Stroke Recovery Service in Southampton

Position: Stroke Association Support Coordinator (x 2 roles available)

Location: Homebased – Southampton with regular travel across the service area

Hours: 28 hours per week

Salary: Circa 19,496 per annum (FTE circa £24,370)

Contract: This is a 12 month fixed term contract from start date. Our services are contracted, we currently have funding for this contract for 12 months from the start date of the service

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 22 May 2022

Interview Date: To be confirmed

Due to the Covid-19 pandemic interviews may be held via video conferencing. Please let us know if this will present any challenges when you email your application

The Role

Reporting to the Service Delivery Coach, the Stroke Association Support Coordinator will:

• Support new stroke survivors and their carers from hospital discharge into the community
• Provide personalised information, advice and support
• Support clients to make informed lifestyle changes which will help them to prevent further strokes
• To run an effective service for stroke survivors and carers, ensuring that confidential and accurate records are kept on our CRM data base

About You

The Stroke Association Support Coordinator will have experience/ have a proven record of:

• Experience of using technology and IT systems
• Experience of providing person centred support to vulnerable people
• A caring profession ideally with experience of supporting people with disabilities
• Identifying, referring and signposting clients to local support resources

This role is home based, but extensive travel is required across local area and occasionally further afield.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings.  Candidates must be able to demonstrate how they can meet this requirement of the role

To full fill the role you abode within the U.K and you must have the right to work in the U.K

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience stating the reference to the role

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Why work with us?

CARE International UK is developing its new strategic plan and IT plays a major part in this. The new IT Strategy is being developed with focus on supporting other teams to improve efficiency and performance and ensure cross-team coordination on IT.

Migration to Office 365 and has been expanding the use of the business productivity suite to include many of the Apps such as Teams, OneDrive, SharePoint Online, OneNote, Forms, Flow, Power BI, Planner and PowerApps along with improved communication via Teams, S4B, Zoom and cloud telephony so we are looking for the right person to promote the adoption of all Office 365 apps.

About the role

The role will also provide support in the full range of IT computer problems, installing and configuring systems, diagnose hardware/software faults and solve technical application issues either in person or via remote connections. It is therefore essential that applicant is aware this role requires wide range of O365, application and network skill set to deliver a first-class support service and ensure IT Support runs within agreed SLA’s.

Role Summary:

• O365, PowerApps, Power Platform and Common Data Service configuration and practical use
• SharePoint and Teams administration and support with the goal to increase overall business and user adoption
• Azure and Active Directory maintenance
• Service Desk and General IT support
• Cyber awareness and action
• Documentation and Governance
• Automated deployment of software applications, security patch management and end-point configuration
• Contribute to the rollout of the laptop replacement program
• Assist in the management of business system implementations

CIUK IT has a third-party IT infrastructure managed service in place to support on-premise Firewalls/Servers/Switches and Data Storage across London, European Servers and VPN’s

About CARE

CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places.  We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.

At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact

About You

We are seeking someone who has the following:

• Ability to provide training/knowledge transfer to Servicedesk team members and staff
• SharePoint maintenance, planning and migrating information from File Shares to SharePoint sites and applications
• As part of the Servicedesk team, be adept at managing change and facilitate new technologies
• Involvement in IT projects, assisting in Implementation of new/replacement systems in line with annual IT objectives
• Implementing solutions on Power Platform Power Apps, Flow and Power BI
• SharePoint Site administration/page creation, provisioning and bespoke workflow creation.
• Active Directory, User Management, Group Policy & Login scripts
• Asset and life cycle control
• High level understanding of security concepts
• Experience in the Manage Engine suite of products – AD Manager, Desktop Central, ServiceDesk Plus is highly desirable but not essential

About CARE

CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places.  We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.

Diversity and Inclusion Statement

CARE International UK is committed to creating a diverse, inclusive, respectful and safe work environment where all persons are treated fairly, with dignity and respect. We are committed to dismantling harmful and oppressive structures of power and accordingly centre gender equity in our work to save lives, fight poverty and achieve social justice. The post holder agrees to promote and uphold these principles.

CARE International UK operates fair, transparent and non-discriminatory recruitment practices and actively encourages applications from candidates from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from candidates from Black and minoritised communities, LGBT+ candidates and disabled candidates.

CARE International UK is a disability confident employer. As part of our commitment to disability inclusion we guarantee interviews to disabled candidates who meet the essential criteria for the role. To be considered under the Guaranteed Interview Scheme please complete the relevant section in the online application form. If at any stage of the recruitment process you require reasonable adjustments, including a copy of the recruitment pack in large print or an alternative format, please contact hr team. 

Safeguarding

CARE International UK has a zero-tolerance approach to any harm to, or exploitation of, a vulnerable adult or a child by any of our staff, representatives or partners. Recruitment to all jobs in CARE International UK includes, in particular, criminal record checks and the collection of relevant references. Safeguarding our beneficiaries is our top priority in everything we do.

To Apply:

To apply, please apply, please click on the apply button to complete the application form.e, download and read the Business Systems Administrator Recruitment Pack, including the Job Description and Person Specification. Applications are completed online. If you require a copy of the recruitment pack in large print or an alternative format, please contact hr team. Please note, Curriculum Vitae’s (CVs) will not be accepted.

Closing date for applications: 23:59 Wednesday 25th of May 2022

Interview date: w/c Monday 6th June 2022

Welfare Rights & Energy Advisor

Permanent

Full Time (34.5 hours, Monday-Sunday)

Salary Range: £23,500- £28,500

Location: Home based/Remote

Are you looking to take your welfare benefits and energy advice knowledge to the next level by helping people living with cancer maximise their income?

Do you pride yourself on delivering exceptional customer care and high-quality information through a variety of communication channels?

Does your compassion, determination, and resilience shine through when supporting customers in a time of great need? 

If so, we would love to hear from you!   

About the Role

Now more than ever, people living with cancer are contacting our support line for advice relating to the rising cost of living, so to meet this need we are expanding our wonderful team.

You'll work within our Money and Work Team, offering comprehensive benefits and energy advice on our busy helpline, which receives up to 1000 calls per week, as well as by email and webchat. In addition to offering benefits and energy advice, you will support customers by signposting them to access debt, housing, and employment rights services.

We will offer you the opportunity to develop your knowledge and give you experience in an environment where you will become an expert in providing information to people living with and affected by cancer. This will enable you to build on your existing skills, and you will gain valuable experience from working in a growing and exciting area.

About You

We are looking for experienced Welfare Rights Advisors with some knowledge of Energy Advice who can demonstrate highly developed listening, communication, and interpersonal skills necessary to handle emotional and complex situations in a way which always balances empathy with professionalism.

To do this role you will have:

• Experience of providing up-to-date and accurate Welfare Rights and Benefits advice
• Some knowledge of Energy Advice
• Contact centre experience
• Excellent communication skills, both written and verbal
• Experience using the Microsoft Office suite of applications

Alongside having excellent technical knowledge, you will have a flexible approach to work. This will support our service as it enables us to meet the needs of more people affected by cancer. 

Working Hours

Full time hours are 34.5 per week on a shift system basis. The service operates 365 days per year and hours are worked between 08:00-20:15, Monday – Sunday, including some weekends and bank holidays. We offer fully flexible working which can be discussed at point of interview.

About Us

We help millions of people with cancer across the UK live life as fully as they can through physical, emotional, and financial support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. Together, we do whatever it takes for people living with cancer; with heart, with strength and with ambition.

In return for the commitment and skills you’ll bring to our friendly, supportive and high-performing team, we will commit to actively developing you in the role. We offer excellent benefits including CPD, private medical insurance, life assurance, private pension, generous annual leave, and interest-free loans for season ticket and gym membership.

We strongly encourage people of different age groups, of different ethnically diverse backgrounds, of different religions, beliefs or no faith, and who identify as lesbian, gay, bisexual, transgender, and non-binary people, veterans, parents, and individuals with disabilities to apply. Macmillan is an employer which welcomes everyone to our team to join us and fulfil their potential with us.  If you need reasonable workplace adjustment at any point in the application or interview process, please let us know.

In your application, please feel free to note which pronouns you use (For example – she/her/hers, he/him/his, they/them/theirs, etc)

Recruitment Process

The application deadline is May 18th, 2022 at midnight. Please submit your application as soon as possible, as we reserve the right to change the closing date of our vacancies.

Successful candidates will be invited to a virtual group assessment centre w/c May 30th, 2022 via MS Teams.

Successful candidates will then be invited to a virtual interview w/c June 6th, 2022 via MS Teams.

The expected start date for this role is July 2022.

If you have any queries before applying, please contact People Services who will be happy to help you.

Any offers on this role are made subject to a criminal records disclosure check or equivalent. 

In order to ensure fairness and consistency to select the best candidate for this role, all of our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

About the role

The Supporter Care Officer will ensure we offer excellent stewardship to our event participants, London Marathon runners and our general fundraisers, keeping in touch and nurturing them and helping to maximise the amount of money they raise for us.  You will also give a first-class supporter care experience to all current and potential supporters of CARE International UK.  You will handle their enquiries and process marketing income.

Job Purpose and Key Responsibilities

Our Supporter Care Officers are the first point of contact for our supporters, and you will be answering enquiries via telephone, email, live chat, social media and post.  You will ensure that all supporters have an amazing supporter care experience when they get in touch. 

Why work for us?

CARE International is one of the world’s leading aid agencies.  Last year we reached more than 92 million people.  We worked in 104 countries, implementing long-term programmes to fight poverty, responding to humanitarian emergencies, and advocating for policy change to improve the lives of the poorest people.  We are seeking a first-rate Supporter Care Officer who is looking for a new challenge.

At CARE International UK, we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.

About you

You will have first class customer service and communication skills, be organised, proactive and keen to rise to this challenge.  You will have experience of inputting into and querying a database, preferably with experience of using Raisers Edge

About CARE

CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places.  We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.

Diversity and Inclusion Statement

CARE International UK is committed to creating a diverse, inclusive, respectful and safe work environment where all persons are treated fairly, with dignity and respect. We are committed to dismantling harmful and oppressive structures of power and accordingly centre gender equity in our work to save lives, fight poverty and achieve social justice. The post holder agrees to promote and uphold these principles.

CARE International UK operates fair, transparent and non-discriminatory recruitment practices and actively encourages applications from candidates from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from candidates from Black and minoritised communities, LGBT+ candidates and disabled candidates.

CARE International UK is a disability confident employer. As part of our commitment to disability inclusion we guarantee interviews to disabled candidates who meet the essential criteria for the role. To be considered under the Guaranteed Interview Scheme please complete the relevant section in the online application form. If at any stage of the recruitment process you require reasonable adjustments, including a copy of the recruitment pack in large print or an alternative format, please contact hr team. 

Safeguarding

CARE International UK has a zero-tolerance approach to any harm to, or exploitation of, a vulnerable adult or a child by any of our staff, representatives or partners. Recruitment to all jobs in CARE International UK includes, in particular, criminal record checks and the collection of relevant references. Safeguarding our beneficiaries is our top priority in everything we do.

To Apply:

To apply, please click on the apply button to be redirected to our company website to complete the application form. Also, download and read the Supporter Care Officer Recruitment Pack, which includes the Job Description and Person Specification. Applications are completed online. If you require a copy of the recruitment pack in large print or an alternative format please contact hr team. Please note, Curriculum Vitae’s (CVs) will not be accepted.

Closing date for applications: 23:59 Sunday 29th May 2022

Interview date:  Thursday 16th June 2022

Are you an experienced engagement / activities professional looking for a new challenge in the military charity sector who wants to make a real difference in the veterans community?

We are looking for a permanent full-time Outreach Officer to contribute their personality, energy, drive, skills and experience to add value to our Blesma Outreach team within the Independence and Wellbeing department at Blesma, The Limbless Veterans.

The role is home-based, being a varied one, focusing primarily on delivering an engaging and blended programme of activities that enhances social inclusion, improves the wellbeing of our members and overcomes the negative impact of disability.   The role requires a person who is a self starter, friendly, compassionate, confident who enjoys taking the initiative, being creative and has a strong commitment to the veterans’ community.  

The role also involves representing Blesma and raising the charity’s profile within the local community across the North West. 

The Independence and Wellbeing team works collaboratively across the Association to ensure Blesma’s programmes and services can help our serving Service personnel, veterans and their families thrive and lead independent and fulfilling lives.

Blesma is unique as a membership Association as well as a charity.  Our members are at the heart of all our work, therefore, the impact of the Outreach Officer is highly visible and appreciated in the experiences of our inspirational limbless veterans.

If you are interested, and live within the following post code areas IM, CA, LA, FY, PR, BB, L, WN, BL, OL, M, WA, SK or CW please read the attached Job Description and apply with your CV and a Covering Letter detailing why you would be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.

Interview date: Thursday 26th May 2022/ Friday 27th May 2022

We look forward to hearing from you. Thank you for your interest in Blesma, The Limbless Veterans!

We’re searching for a part-time nurse with haematology experience to bring their expertise and passion to our small but ambitious blood cancer charity. The role will be focussed on setting up and managing our brand new Support Line service.

You’ll have experience of managing and caring for people living with blood cancer, and it would be beneficial if you have specific experience and knowledge of caring for people with Waldenstrom’s macroglobulinaemia (WM).

Reporting to our CEO, you’ll be responsible for setting up and managing the UK’s first dedicated support line for people living with WM and their friends and families. You’ll be supporting the 4,000 people living with the disease, by helping them to understand their diagnosis, provide emotional support and help them to prepare for appointments.

We’re looking for a nurse who can commit to 15 hours every week, ideally split over 3-5 days, to run the WMUK Support Line. However, there is flexibility for the right candidate.

About WMUK

We’re the only charity in the UK focussed on supporting people living with WM. We provide expert information, a listening ear and support services for patients, their friends and families.

Since the charity re-registered in 2020, it has grown into a vibrant hub of information and support for anyone affected by the disease. In the coming year, we have several new and exciting projects planned, including setting up the UK’s first WM-focussed Support Line, as well as kick-starting healthcare professional education programmes and producing more patient information than ever before.

Please find the full job description and personal specification in the attachment.