Support officer jobs in cardiff

Senior External Affairs Adviser 
Contract type: Fixed Term Contract (12 months) 
Full time: 34.5 hours, we are open to a conversation about how you work these hours  
Location: Home based
Salary range: £43,000 - £48,000

About us 

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. 

Our new organisational strategy sets out how we’ll fight even harder to make every pound raised count for even more. With your help, we’ll transform cancer care for good. 

About the role

Join Macmillan Cancer Support as a Senior External Affairs Adviser, where you will play a vital role in shaping and delivering impactful change propositions and external affairs strategies across the UK. Your work will focus on delivering at-scale change for people with cancer, particularly the most marginalised groups. 

Key responsibilities:

• Provide senior-level advice to develop external affairs strategies aligned with Macmillan’s mission. 
• Lead cross-functional external affairs projects that are evidence-based and impactful. 
• Develop and manage relationships with political stakeholders, policymakers, civil servants and healthcare providers. 
• Provide high-quality insight and briefings to senior colleagues on the political landscape, and what the external opportunities and risks are. 
• Anticipate shifts within the external environment and adapt approaches to maintain our relevance and influence. 
• Collaborate with teams to ensure policy positions are strategic and evidence-based. 
• Represent Macmillan at external events, advocating for improvements in cancer care. 
• Coordinate campaigns to influence public policy and funding decisions. 

About you 

The successful candidate will have... 

• Proven ability to manage complex and sensitive external contexts, making sound judgements on tone and messaging. 
• Strong understanding of operating within a four-nations context and engaging with diverse stakeholders, including senior politicians and civil servants.
• Expertise in analysing complex policy issues and developing impactful, evidence-based policy positions. 
• Strong organisational skills and flexibility to adapt to changing circumstances and emerging issues. 
• Excellent communication skills which are adaptable for external and internal audiences. 
• Experience of working in multi-disciplinary teams or on multi-disciplinary projects. 

Recruitment process 

Application deadline: 23:59 on Tuesday 16th December 2025 

Interview date: Virtual interviews will be held on 8th January 2026 

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. 

So we can support you to be your best during the application or interview process, please contact Macmillan's TA Team for advice and reasonable adjustments.  

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people. 

UnLtd is a vibrant, ambitious organisation at the heart of the UK’s social enterprise sector. As a key stakeholder and leading funder and supporter of social entrepreneurs, we continuously learn and adapt to better meet their needs and maximise their impact.

We are seeking a talented Communications Manager to amplify UnLtd’s voice and influence within the sector while shining a spotlight on the incredible work of social entrepreneurs. This role is about balance: telling inspiring stories that bring their journeys to life, while also demonstrating measurable outcomes, addressing challenges, and showcasing how our unique funding and support model drives impact.

As a core member of a small, collaborative team, you will create and deliver high-quality communications across multiple channels. Your work will include managing media relations, overseeing day-to-day digital communications and social media, updating and optimising website content, producing marketing and campaign materials, managing communications projects, and supporting events.

We are looking for someone with experience in a broad communications role, including press office expertise, who thrives in a dynamic environment and brings a proactive, learning mindset. The potential for impact is significant: your work will strengthen UnLtd’s positioning as the UK’s leading organisation backing social entrepreneurs at every stage of their journey, while engaging funders, partners, and communities to build a fairer, brighter future together.

The role

The Project Officer will be responsible for the day-to-day delivery of our Council funded Adult Bereavement Service in Cornwall and the Isles of Scilly. This service aims to provide accessible, accessible, empathetic and effective support for adults affected by bereavement, particularly sudden or drug/alcohol-related deaths. The Project Delivery Officer will work collaboratively as part of the local and regional volunteer and staff team. We welcome applications from candidates who wish to job-share the responsibilities of this role.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. 

The closing date for applications is the 17th of December 2025 with interviews taking place on W/C 12th January via zoom or Teams due to the festive break.

Please be advised that if you do not hear from us by Thursday 8th January unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

· Applicants in Scotland: Disclosure Scotland Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

Job summary

The Head of Services and Support is a key role at Bowel Cancer UK, leading the delivery of our patient support services. We currently provide high-quality support, but we know we need to do even more - reach more people and have an even greater impact.

The Head of Services and Support will lead the development and delivery of our patient support services. This is a pivotal role with key areas of focus:

• Drive innovation in patient support.
• Expand our reach and accessibility to ensure no one faces bowel cancer alone.
• Build strong partnerships with stakeholders.
• Champion technology and digital solutions to enhance service delivery.

You’ll work closely with the Director (Senior Leadership Team), your colleagues on the Extended Leadership Team and your services team to set strategic direction and ensure our services are impactful, inclusive, and evidence based.

Applications will be reviewed and interviews conducted on a rolling basis.

We are seeking a Community Development Officer to lead a major in-progress project improving recognition, support, and care for people with smell and taste disorders at a local level across England. 

This three-year, volunteer-led programme, funded by The National Lottery Community Fund has achieved significant success in its first eighteen months. We are now recruiting a new postholder to take this strong foundation forward through the next phase of delivery. 

Over the past eighteen months, we have recruited and established a thriving network of volunteers and local groups across England. This momentum is expected to continue. The Community Development Officer will work closely with existing volunteers and groups, primarily remotely, while also attending in-person events and meetings in different parts of England as needed. 

The postholder will lead the ongoing recruitment, training, and support of volunteer groups, working with them to identify opportunities for local outreach and engagement. Together, you will ensure that more people affected by smell and taste disorders access the information, support, and recognition they need, while continuing to raise awareness of these often-unrecognised sensory impairments. 

Our volunteer groups bring together people with lived experience alongside experts from the food, beverage and fragrance sectors, and other relevant fields. 

We are looking for a motivated, forward-thinking individual with experience in leading and inspiring others. You will bring energy, creativity, and excellent communication skills to drive the project forward and help build an innovative, sustainable programme of volunteer-led activity, supporting our volunteers to influence change within their communities. 

You will empower volunteers to play an active role in transforming public understanding of how essential smell and taste are to our lives, whether they are running peer support groups, organising local events, delivering talks in community settings, or representing the charity at information days. 

You will join a small, friendly and ambitious team committed to your professional development as the charity continues to grow. 

If you are passionate about making a difference, enjoy working with people, and want to contribute to a pioneering and collaborative organisation that values and empowers its community, we would love to hear from you. We are committed to equality, diversity and inclusion, and welcome applications from people of all backgrounds and experiences. 

We are seeking an experienced and dynamic Fundraising Officer to join the fundraising team at the Batten Disease Family Association CIO (BDFA).

The BDFA, founded in 1998 is the only patient organisation in the UK for families affected by Batten disease, a rare and terminal neurodegenerative condition that affects children and young adults. The BDFA offers informed guidance and support to families and the professionals who work with them, as well as actively raising awareness, and promoting research into the management of Batten disease to improve patient care pathways and ultimately find a cure.

This is an exciting time to join the charity, which has grown to offer additional support services for families affected by Batten disease and to implementing a long-term strategy to develop its advocacy, education and research capabilities. Come and join our supportive team as we continue to build and develop the organisation and strengthen our financial resilience.

We’re looking for an individual who has some experience in fundraising, particularly leading on all aspects of community fundraising, developing and nurturing relationships with volunteer fundraising groups and individual supporters. The successful candidate will work under the guidance of our CEO to develop community fundraising maximising the funds raised by volunteer fundraisers and developing supporter engagement. The successful candidate will also work alongside our Trusts and Foundations Fundraising Officer to support our Trusts and Foundations income generation.

The Ideal Candidate for this role will have:

- Experience in all aspects of community fundraising including events, assisting fundraisers to develop imaginative fundraising ideas and inspiring new supporters to raise funds whilst maintaining relationships with existing supporters

- Experience in building and sustaining long-term relationships with fundraising groups and individual supporters

- Experience in managing effective and creative fundraising communications on social media and the website

- Ability to contribute to the overall Trusts and Foundations income stream, including proactively researching and identifying grant funding opportunities 

- Ability to lead on creative fundraising campaigns around key events such as Batten disease awareness day and Christmas

This job requires a motivated individual who has a passion for all those within our Batten community and a strong desire to support the development and financial growth of the BDFA. The role is full time (35 hours per week) and is home based with occasional travel around the UK to meet donors and support fundraising events.

The BDFA recognises the positive value of diversity and is committed to creating a diverse and inclusive team.  We encourage applications from all suitably qualified or experienced individuals, regardless of their race, gender, biological sex, disability, religion/belief, sexual orientation or age.

Salary £27k - £34k PA dependent on experience

Upload a CV and covering letter to apply

Apply by: Monday 15th December

Interviews for this role will take place on Monday 22nd December

Carers Trust is looking for a Policy and Practice Office to join the team in Wales. This role is central to advancing our mission by amplifying the voices of unpaid carers, ensuring their experiences shape policy and practice, and strengthening the visibility and accessibility of carer support services across Wales. 

Job Summary 

The Health Information Officer will be responsible for the day-to-day management of our patient and public information about bowel cancer and will work closely with the Senior Health Information Officer and Health Information Manager in the development of information content.

This role is an excellent development opportunity for a proactive person with strong administrative and prioritisation skills who is looking to develop their career in health information. Experience in an information or communications role would be beneficial.

The position offers you a unique and exciting opportunity to make a direct difference for people affected by bowel cancer, ensuring all of the charity’s information meets patient needs, is of the highest quality and has a strong evidence base.

Please note we may interview on a rolling basis before the closing date as applications come in.

Do you have experience working in a complex policy environment, with sound understanding of the wider political environment? Are you able to involve patients, service users or those living with long-term health conditions in your work to help identify the action needed to affect change?

About the role
We are recruiting for a Policy Officer to join on a full-time, permanent contract, working 35 hours per week.

This role is key to supporting Alzheimer’s Society’s ambitions to drive major system and policy change in diagnosis, care and treatment across England, Northern Ireland and Wales at an exciting time in dementia policy. Evidence-based, collaborative, engaging and innovative policymaking will be central to everything the Policy Officer does.

As Policy Officer you will play an important role in determining what the Society thinks about the big issues affecting people affected by dementia. Through robust scoping and policy development, you will help to identify the action needed to affect change and help ensure our influencing activity is evidence-driven, timely and relevant across the three nations in which we work – nationally and locally.

You will be an expert policy advisor to colleagues across the Society and support Policy Managers to deliver against agreed integrated plans, including helping to monitor progress and performance and working with others to gather evidence, insight and data to underpin our policy work. Key to the success of this role is engaging others in the policy development process, sharing analysis, opinion and insight to inspire high-quality, dynamic policymaking.

Interviews for this role have been provisionally scheduled to take place via MS Teams on Thursday 15th and Friday 16th January 2026.

About you
Joining us, you will have experience working in a complex policy environment, with sound understanding of the wider political environment, preferably in relation to health and care. You will have experience involving patients, service users and/or those living with long-term health conditions in your work.

Crucially, you will be a team player, naturally collaborative, with good attention to detail and be curious and challenging of the status quo. You will be a good communicator with the ability to use written/verbal communication skills to build positive relationships with stakeholders and produce high-quality and accessible policy content. This includes translating highly complex data and developments into insightful commentary and recommendations.

What you’ll focus on:

- Scoping, developing and working with others to mobilise our organisational policy positions, in line with agreed organisational priorities.
- Helping to monitor and report progress on our policy activity in line with the Evidence, Policy and Influencing integrated plan, noting how policy work is informing our approach to national and local influencing.
- Ensuring the experience and insight of people with and affected by dementia is at the heart of all our policy work.
- Embedding all work in a systems leadership approach, working across organisational and geographical boundaries to achieve objectives.
- Driving engagement, awareness and involvement in our policy work through effective communication across the Society and beyond to ensure maximum impact.
- Building impactful, sustainable relationships with external stakeholders such as partners in NHS systems, Government, think tanks and other charities, to further our strategic objectives.

About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.  

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

Role: Literature Development Officer

Reporting to: Executive Director / Senior Lead

Salary: £17,042.40 (pro-rata of £28,404)

Hours: 21 hours per week

Contract: Permanent

Location: Home based, with the option to work from an office in Cardiff or Carmarthen.

Summary

We’re looking for a Literature Development Officer to join our fantastic team at Disability Arts Cymru! Do you have a passion for Literature and a commitment to promoting the rights of disabled people? This could be the perfect opportunity for you. If you’re excited by the power of art to explore social issues and inspire real change, we’d love to hear from you.

What it’s like to work with us

Disability Arts Cymru (DAC) is a Charitable Incorporated Organisation funded by the Arts Council of Wales. We’re a membership organisation that produces and promotes art which reflects the lived experience of disabled people in Wales and champions equality across the arts. At the heart of everything we do is the social model of disability. We work to challenge barriers and negative attitudes, helping individuals and organisations understand that it is society and negative attitudes, not impairments, that disable people.

Working for DAC means joining a small, highly experienced, and enthusiastic team based across Wales. Most of our work is home-based, though you’ll be expected to attend events around the country and visit our headquarters in Carmarthen or Cardiff from time to time. Our staff benefit from a generous annual leave allowance, including a Christmas and New Year office shutdown, additional discretionary days, two team social days each year, and a friendly weekly remote coffee chat over Zoom.

What you’ll be doing

You will manage and support the DAC literature group, helping them to create new work, access opportunities, and grow both creatively and professionally. This will include hosting events, developing and leading projects, building and maintaining relationships with partner organisations in Wales and beyond, administering and supporting arts commissions, and delivering training when required.

What we’re looking for

• Practical experience in the arts, specifically within a literature context.
• Proven experience planning and delivering projects to a high standard.
• An effective communicator, able to engage with people at all levels.
• A positive team player, who collaborates well and builds strong relationships internally and externally.
• Strong organisational skills, with the ability to manage multiple projects, meet deadlines, and work effectively remotely.
• A lived understanding of the experiences of disabled and/or deaf people in Wales, alongside a passion for using art to drive social change.

Knowledge, skills and experience

Essential

• Relevant experience, or demonstrable knowledge, of delivering socially impactful arts projects in Wales.
• Strong awareness of the literature landscape in Wales and relationships with key people in the sector.
• Educated to degree level, or with significant equivalent industry experience.
• Ability to plan, deliver, and support arts projects and events.
• Strong understanding of the lived experience of disability and a working knowledge of the Social Model of Disability.
• Effective interpersonal skills with the ability to build and maintain relationships, and to communicate effectively with people at all levels.
• Strong organisational skills, with the ability to manage time, prioritise workloads, and deliver to deadlines in a home-working/hybrid environment.
• Ability to work positively and collaboratively within a small staff team, including cross-artform collaboration.
• Excellent IT skills, including MS Office and digital communication platforms (e.g. Zoom, Teams).
• Experience gathering and evaluating feedback to report on project impact and member needs.
• Clear understanding of equality, diversity, and access in the arts.
• Ability to write and converse in Welsh is essential for this role.

How to apply

To apply, please complete an application form and equalities form and return them by email with the subject line: “Literature Development Officer”.

When completing your application, please provide examples demonstrating how you meet the knowledge, skills, and experience criteria outlined above.

Please note: Due to the nature of this role, only written application forms will be considered. We especially welcome applications from disabled and deaf people and those from underrepresented communities.

Deadline: 19/12/25

Role: Music Development Officer

Reporting to: Executive Director / Senior Lead

Salary: £17,042.40 (pro-rata of £28,404)

Hours: 21 hours per week

Contract: Fixed term – three years from start date

Location: Home, with the option to work from an office in Cardiff or Carmarthen.

Summary

We’re looking for a Music Development Officer to join our fantastic team at Disability Arts Cymru! Do you have a passion for music and a commitment to promoting the rights of disabled people? This could be the perfect opportunity for you. If you’re excited by the power of art to explore social issues and inspire real change, we’d love to hear from you.

What it’s like to work with us

Disability Arts Cymru (DAC) is a Charitable Incorporated Organisation funded by the Arts Council of Wales. We’re a membership organisation that produces and promotes art which reflects the lived experience of disabled people in Wales and champions equality across the arts. At the heart of everything we do is the social model of disability. We work to challenge barriers and negative attitudes, helping individuals and organisations understand that it is society and negative attitudes, not impairments, that disable people.

Working for DAC means joining a small, highly experienced, and enthusiastic team based across Wales. Most of our work is home-based, though you’ll be expected to attend events around the country and visit our headquarters in Carmarthen or Cardiff from time to time. Our staff benefit from a generous annual leave allowance, including a Christmas and New Year office shutdown, additional discretionary days, two team social days each year, and a friendly weekly remote coffee chat over Zoom.

What you’ll be doing

You will manage and support a group of DAC musician members, helping them to create new work, access opportunities, and grow both creatively and professionally. This will include hosting events, developing and leading projects, building and maintaining relationships with partner organisations in Wales and beyond, administering and supporting arts commissions, and delivering training when required.

What we’re looking for

• Practical experience in the arts, specifically within a music context.
• Proven experience planning and delivering projects to a high standard.
• An effective communicator, able to engage with people at all levels.
• A positive team player, who collaborates well and builds strong relationships internally and externally.
• Strong organisational skills, with the ability to manage multiple projects, meet deadlines, and work effectively remotely.
• A lived understanding of the experiences of disabled and/or deaf people in Wales, alongside a passion for using art to drive social change.

Knowledge, skills and experience

Essential

• Relevant experience, or demonstrable knowledge, of delivering socially impactful arts projects in Wales.
• Strong awareness of the music industry in Wales and established relationships with key people in the sector.
• Educated to degree level, or with significant equivalent industry experience.
• Ability to plan, deliver, and support arts projects and events.
• Strong understanding of the lived experience of disability and a working knowledge of the Social Model of Disability.
• Effective interpersonal skills with the ability to build and maintain relationships, and to communicate effectively with people at all levels.
• Strong organisational skills, with the ability to manage time, prioritise workloads, and deliver to deadlines in a home-working/hybrid environment.
• Ability to work positively and collaboratively within a small staff team, including cross-artform collaboration.
• Excellent IT skills, including MS Office and digital communication platforms (e.g. Zoom, Teams).
• Experience gathering and evaluating feedback to report on project impact and member needs.
• Clear understanding of equality, diversity, and access in the arts, with particular emphasis on the Social Model of Disability.

Desirable

• Fluent Welsh speaker
• Experience of delivering training

How to apply

To apply, please complete an application form and equalities form and return them by email with the subject line: “Music Development Officer”.

When completing your application, please provide examples demonstrating how you meet the knowledge, skills, and experience criteria outlined above.

Please note: Due to the nature of this role, only written application forms will be considered. We especially welcome applications from disabled and deaf people and those from underrepresented communities.

Deadline: 19/12/2025

For over 125 years, the British Mycological Society has been at the heart of fungal science — bringing together researchers, conservationists, educators, and enthusiasts to celebrate and advance the study of fungi. From cutting-edge scientific research to public outreach and education, we’re passionate about raising awareness of the crucial role fungi play in our ecosystems and everyday lives.

Our mission is to promote fungal science internationally. To do this, we run a dynamic calendar of events — from scientific conferences, field meetings and workshops to public engagement activities — designed to connect, inform and inspire.

About the role

We’re looking for a highly organised, creative, and proactive Events Officer to coordinate and deliver our programme of in-person and online events.

You’ll be the go-to person for making sure everything runs smoothly — from planning and logistics to communication and on-the-day delivery. Working closely with other part-time staff, volunteers, and local event hosts, you’ll play a key role in bringing the BMS community together.

This is a varied, hands-on role for someone who loves making things happen, enjoys working with people, and takes pride in creating professional and welcoming events.

What you’ll be doing

• Plan and deliver a wide range of BMS events — from scientific meetings to workshops, training sessions, and outreach days.
• Manage event logistics including venues, accommodation, catering, AV and delegate communications.
• Coordinate online events using platforms such as Zoom.
• Liaise with speakers, volunteers, and committees to make sure everything runs seamlessly.
• Oversee event budgets and timelines.
• Create promotional materials (e.g. digital programmes, flyers, graphics) using Canva or similar tools.
• Handle registrations, enquiries, and on-the-day coordination.
• Support event evaluation and continuous improvement.

About you

We’re looking for someone who:

• Has at least 5 years’ experience delivering successful events in a charity, membership, or learned society setting.
• Is confident running both in-person and virtual events.
• Brings strong organisational skills, attention to detail, and a solutions-focused mindset.
• Is great at building relationships and working with volunteers, working groups and committees.
• Is comfortable working independently from home, while staying connected with a remote team.
• Has experience with event tools, databases and GDPR-compliant data handling.
• Can create professional-looking event materials using Canva (or similar).
• Desirable: a background or interest in natural sciences or mycology would be ideal, but curiosity and enthusiasm are just as valuable.

Working arrangements

• Permanent, part-time (3 days / 21 hours per week)
• Flexible hours across the week, with occasional evenings or weekends.
• Home-based, with occasional UK travel and overnight stays for events.

How to apply

Please send your CV and a cover letter explaining why you’re interested in this role and how you meet the requirements for teh attention of Dr Emma Thompson, Executive Officer, British Mycological Society.

Informal enquiries are welcome via email to Dr Emma Thompson. Contact details on the BMS website.

Closing date: midnight, Friday 12 December 2025*
Interviews: January 2026 (online)
Start date: February 2026

* Please apply early; we reserve the right to close the advert before the deadline if a suitable number of eligible candidates are identified.

Summary

You will plan, create and coordinate clear, relevant communications that drive engagement with the new package of support for clergy around financial wellbeing. This will include supporting engagement with clergy and diocesan partners, and encouraging take up of events, tools and products. You will be responsible for creating/maintain great online content, promoting planned events, producing accessible written materials, and designing relevant and targeted communication campaigns working as part of an integrated team with other Pensions Board functions. This role will involve building and managing relationships with diocesan communications teams, other Communication specialists within the National Church, and external suppliers to deliver timely, consistent and measurable communications across digital and offline channels.

Content Management and Editorial Standards

• Curate, design, maintain and update the content of our new financial wellbeing portal.
• Devising and delivering creative ideas for digital, audience-focused content e.g. event videos, case studies etc - incorporating recording, editing, audio content etc - to support newsletters, emails and portal development.
• Work within and continue to evolve our tone of voice guidelines, to ensure our communications are in plain English, accessibly and relevant to our audiences.
• Curate resource packs and how-to guides
• Uphold editorial standards, quality control, version control, and approval workflows

Planning and Delivery

• Work as part of a wider Pensions Board network focused on integrated communications planning.
• Working with senior leaders, to design and execute targeted and long-term communications campaigns to deliver strategic goals.
• Coordinate our email and newsletter activity, working with other teams to get consistency of message across other channels (e.g. through social media or into Church/diocesan networks).

Support product pilots, service launches, and local events.

Materials Production and Supplier Oversight

• Draft written materials: emails, guides, briefs, articles
• Commission and manage supplier-produced collateral
• Oversee procurement, supplier relationships, and template libraries

Stakeholder Engagement and Event Support

• Collaborate with Pensions and Housing colleagues to help align messaging to different customer groups.
• Support senior leaders with internal team updates.
• Act as the main communications contact for the service, working with diocesan communication teams, the NCI comms team, and existing/potential service partners.
• Collaborate with our Events Coordinator on promotional and post-event materials

Insight, Compliance, and Continuous Improvement

• Use data to segment audiences, test messaging, and measure impact
• Monitor performance metrics and report on campaign outcomes
• Ensure adherence to data protection regulations in our communication approach.
• Support the Board's Safeguarding policy and procedures
• Embed best practices: editorial calendars, A/B testing, and single-source content governance

• A salary of £48,557 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

Here at Youth4Youth, we have grown a strong, tight-knit community of individuals who are passionate about making a difference and improving the lives of young people across the UK. Our growing team, who are primarily volunteers, all contribute, significantly, to the impact that we have as a charity on our direct beneficiaries, regardless of the department that they work in of the level of time that they are able to commit. Our services primarily offer a peer-support network to young people right across the UK, allowing them to access a peer mentor who is of a similar age to them and somebody that they feel more comfortable speaking with.

If successful, you will be joining a growing team of diverse, but likeminded individuals, collaborating to increase the reach of the Charity and improve support provisions available to young people. All of our volunteers and employees are remote workers, but that doesn't stop us keeping in touch and maintaining a strong positive culture amongst our whole team.

If you are interested in applying for this role, and would like to find out more, you are welcome to join our Chairman and outgoing Volunteer CEO in one of the following informal drop-in sessions. This will provide you with an opportunity to learn more about the charity, its mission and how you may partner with the Chair to lead Youth4Youth through the next stages of its journey. Sign up is required:

• Wednesday 26th November - 12:00pm
• Wednesday 26th November - 6:00pm
• Friday 5th December - 12:00pm
• Friday 5th December - 6:00pm

Contact us directly to be added to one of these sessions, or sign up via our direct recruitment page.

About the role

We are seeking a transformational and visionary Chief Executive Officer (“CEO”) to lead a national youth focused organisation, dedicated to promoting peer-led early intervention support for those in need. The successful candidate will be the first employed leader, propelling Youth4Youth from its robust foundations to the next stages of its development. The CEO will be responsible for turning our recently developed, yet ambitious, strategy into reality. This role provides an exceptional opportunity to make a significant and lasting impact from the outset.

Youth4Youth has secured funding to appoint a CEO for one year, with the expectation that the appointed leader will focus on securing long-term sustainable funding, thereby transitioning this position into a permanent role at the end of the fixed-term period. Additionally, the CEO will facilitate the appointment of further roles to support our mission as further funding becomes available.

Responsibilities 

• Collaborate with the Chair of the Board and Trustees to establish and execute organisational strategy in alignment with the charity’s vision, mission, and objectives. This includes ensuring effective governance and legal compliance, and providing sound, evidence-based recommendations to the Board of Trustees.
• Champion continuous improvement, ensuring Youth4Youth remains a leading provider of youth-led early intervention wellbeing services. Identify and develop opportunities to expand the charity's reach and impact across the UK.
• Oversee effective financial management, ensuring the organisation can continue delivering its services efficiently. Lead the development of sustainable funding streams, enhance fundraising strategies, foster partnerships, and drive growth in commercial activities.
• Cultivate and maintain strong relationships within and beyond our sector to maximise partnership opportunities. Explore the delivery and co-delivery of commissioned services and access broader funding sources previously untapped by the charity.
• Ensure that youth perspectives are central to decision-making processes about the charity's future. Establish systems to continuously gather input and feedback from our target beneficiaries.

This position offers the chance to advance an organisation with solid foundations, enhancing its reach and impact across the UK through a volunteer executive leadership team and a growing network of approximately 100 volunteers nationwide. The CEO will be instrumental in crafting a strategic vision that translates into operational success, building and strengthening partnerships across the four nations, developing sustainable funding streams, and ensuring the delivery of high-quality services.

Skills 

• Exhibit a profound passion for Youth4Youth's mission and demonstrate a strong commitment to enhancing the impact of our services.
• Possess substantial experience in senior and/or strategic leadership roles, with proven abilities to both develop and implement organisational strategies.
• Have the capacity to influence effectively, both internally and externally.
• Are action-oriented and adaptable to the demands of a dynamic and growing organisation, with the ability to manage multiple priorities concurrently.
• Excel in a fast-paced and varied work environment.
• Show a strong commitment to good governance and compliance.
• Possess excellent written and verbal communication skills, along with exceptional interpersonal abilities.
• Embrace inclusivity in all aspects of their work, demonstrating approachability, active listening, and empathy towards others.

While prior experience in youth-led or youth-focused organisations is not mandatory, candidates must demonstrate passion for our mission and an understanding of our strategy. Experience working with young people is preferred but not required.

Benefits of working with Youth4Youth

• 28 days paid holiday, plus public holidays (pro-rata)
• Remote working, with flexibility allowed
• Access to an Employee Assistance Programme, Health Cash Plan & Life Assurance
• Defined contribution pension with a 6% employer contribution
• Access to a range of discounts via charity partner platforms

The hiring process

1. Pre-application information sessions (Optional)
2. Application Deadline: 19th December 2025
3. First round interviews to be conducted in early January 2026
4. Second round interview (including a presentation)

Please let us know if you require any accommodations for the interview process, and we’ll do our best to assist.

Role: Chief Executive Officer

Reports to: Chair of the Board of Trustees

Salary: £60,000 p.a. (pro-rata)

Hours of work: 20 hours per week (Part-time, 0.5FTE)

Location: Remote, with travel required

Contract type: 1 year fixed term contract, with potential to become permanent

Note: Right to work in the UK is required to be able to apply for this position