Support officer jobs
We are looking for a highly organised, pro-active and confident Digital Communications Officer to join our Campaigns and Communications team. You will work closely with the Digital Communications Manager to support all things digital including social media and website content, as well as coordinating digital content for EUmetriosis, a European funded endometriosis research project. This role is part-funded by the EUmetriosis project.
You’ll be confident working across multiple projects to varying deadlines and enjoy working as part of a small but driven communications and campaigns team, who are passionate about raising awareness and driving change for those with endometriosis.
Endometriosis impacts the physical and mental health of 10% of women and those assigned female at birth, from puberty to menopause - although the impact may be felt for life. Yet it’s a disease most people have never heard of, do not understand and currently has no cure. It costs the UK economy around £8.2 billion every year in healthcare costs, loss of work and treatments and yet it isn’t recognised by most employers. As the UK’s leading charity for all those affected by endometriosis, we’re determined to change this and ensure that everyone gets prompt diagnosis and the best treatment and support.
This is an exciting opportunity to help drive Endometriosis UK’s work forward and play a key role in raising awareness of endometriosis and driving change for those affected by the disease. We look forward to receiving your application.
Job title: Digital Communications Officer
Reporting to: Digital Communications Manager
Working hours: Full time / 37.5 hrs a week
Location: Endometriosis UK’s office at London Bridge, with hybrid option
Contract: Permanent
Annual salary: £30,000 - £31,000 (including London weighting) dependent on experience
Closing date: 9am, Monday 1st December 2025
Interview: Interviews will take place on Monday 8th and 9th December at our office in London Bridge.
Our Network is here to offer those affected by endometriosis the support and information they need to understand the condition and take control


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is a hands-on and varied role for someone who enjoys planning, organising, and making things happen. You’ll take the lead on delivering Day One’s events programme from fundraising challenges and third-party events to awareness and engagement activities that raise our profile and connect new people to our cause.
Your main focus will be on logistics, planning, and delivery ensuring each event runs smoothly, safely, and reflects Day One at its best. You’ll also be developing new opportunities, or supporting engagement events such as Major Trauma Awareness Week and campaigns that complement our services and mission
Reporting to the Head of Public Fundraising you will champion Day One’s values and behaviours, working collaboratively across teams to ensure that all our internal and external events reflect our mission and priorities.
You will bring a positive, proactive, and resilient approach, with the ability to innovate, influence and drive results. You’ll also play a key role in shaping our future plans, helping us grow our income in the years ahead as we develop and roll out our new organisational strategy.
The post holder’s primary duties and responsibilities are as follows:
Fundraising & Third-Party Events
- Plan, coordinate, and deliver Day One’s calendar of fundraising events, including challenge and third-party activities.
- Grow opportunities for individuals, teams, and partners to take part in events that raise funds and awareness.
- Manage event logistics, budgeting, risk assessments, and delivery on the day with our preferred suppliers.
- Steward flagship event participants, such as those taking part in the London Marathon and Great North Run.
- Ensure participants from other challenge events are handed over smoothly to the Relationship Fundraiser and Fundraising Assistant, who will lead on their stewardship and follow-up.
Awareness & Engagement Events
- Work closely with the Marketing & Communications Officer to plan and deliver awareness and engagement events such as exhibitions, conferences and networking events.
- Lead on all logistics and coordination from venue bookings and set-up to equipment, displays, and volunteer support.
- Represent Day One at events, helping to raise our visibility and strengthen relationships with partners, supporters, and professionals.
- Support the Marketing & Communications Officer with the delivery of campaigns like Major Trauma Awareness Week and other activities that raise Day One’s national profile.
Planning & Delivery
- Develop and maintain event plans, schedules, and budgets, ensuring events are efficient and well-organised.
- Build strong relationships with suppliers, venues, and event organisers to ensure value for money and quality delivery.
- Review and record event outcomes to support learning, improvement, and future planning.
- Balance multiple projects moving seamlessly from one event to the next or planning ahead for the year-round events calendar.
Teamwork & Values
- Work collaboratively across fundraising and communications to deliver joined-up campaigns and consistent messaging.
- Champion Day One’s values and behaviours, ensuring every event reflects our mission and priorities.
- Bring a positive, proactive, and flexible approach ready to problem-solve, adapt, and make things happen.
- Play an active role in helping Day One grow its reach and income as we deliver our new organisational strategy.
Please refer to the attached recruitment pack for more information. If you think you could be the right person to fulfil the exciting responsibilities of this role, please apply.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Closing Date – Tuesday 9th December
First round interview Monday 15th December - virtual
Second round interview in-person, date TBC
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract: 12 Months FTC
Salary: £40,000 – £45,000 per annum
Location: London (hybrid – 50% office based)
Closing Date: 25th November 2025
Interviews will be held w/c 25th November 2025
Early application is encouraged as we may close the role once sufficient applications have been received.
Centrepoint, the UK’s leading youth homelessness charity, is looking for a Senior Property Compliance Officer to join our Property team.
About us
We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support, and life skills in order to get them back into education, training and employment.
Together with our partners, we support over 16,000 young people each year, and we’re committed to ending youth homelessness by 2037.
About the role
As Senior Property Compliance Officer, you’ll lead Centrepoint’s approach to water hygiene and asbestos compliance across all properties, ensuring we meet and exceed statutory and best-practice standards (ACOP L8/HSG274; CAR 2012).
You’ll own the compliance framework for water and asbestos, oversee risk assessments and remedial actions, and maintain an audit-ready data trail. You’ll also play a key role in assuring compliance across other safety domains — gas, fire, electrical, and LOLER — supporting our commitment to a safety-first culture for staff and residents.
This is a senior, hands-on role with line-management responsibility for the Property Compliance Officer, as well as direct oversight of competent contractors and suppliers.
What you’ll be doing
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Leading water hygiene and asbestos compliance across Centrepoint’s property portfolio.
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Owning and maintaining policies, risk registers, and audit programmes for water and asbestos.
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Approving and assuring risk assessments, RAMS, and remedial actions.
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Managing competent contractors and suppliers, ensuring performance against KPIs.
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Providing assurance and escalation across wider compliance areas (gas, fire, electrical, LOLER, etc.).
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Producing clear and insightful KPI and compliance reports for senior forums.
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Championing a safety-first, resident-centred culture across all services.
What we’re looking for
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Proven experience leading water hygiene and asbestos compliance across a multi-site portfolio.
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In-depth knowledge of ACOP L8, HSG274, and CAR 2012.
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Competency to act as Legionella Responsible Person and/or BOHS P405 qualified for asbestos management.
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Experience managing contractors and assuring compliance performance.
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Strong planning, reporting, and stakeholder engagement skills.
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A proactive, accountable, and collaborative approach, with a focus on continuous improvement.
(Experience within the supported housing or charity sector would be advantageous but not essential.)
Why join Centrepoint?
In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
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25 days’ annual leave per year, rising to 27 days with service
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Healthcare cash plan (covering dental, optical and alternative therapies)
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Private medical insurance
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Income protection
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Employer pension contributions of 5%
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Cycle to Work and interest-free travel loan schemes
At Centrepoint, we’re passionate about fairness and equality, and we value the rich diversity of our workforce. We welcome applications from all backgrounds and lived experiences.
Don’t miss out on this fantastic opportunity to join our Property Compliance team — click ‘Apply’ now!
The client requests no contact from agencies or media sales.
Survival International is looking for a skilled, enthusiastic Individual Giving Officer, focused on high donors, foundations and legacy givers. If you excel in relationship-building, creative planning, and meticulous organisation, this is your chance to be part of a movement making a difference for Indigenous peoples worldwide.
Focused on engaging with and inspiring individual donors, rather than submitting bids and filing reports, this role gives you the space for creativity and initiative. As part of a small but highly motivated and effective team, you will get to work with and learn from a varied and supportive group of colleagues.
We are open to recruiting a more experienced candidate, or one earlier in their career - the salary will be set in the upper or lower half of the advertised range accordingly. For a more experienced candidate, we are also open to this being a part-time post.
For further details, please download the Job Description and the Application Form. The Application Form is downloadable via the 'How to apply' button.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position: Learning Support Assistant
Ambitious About Autism is a national charity for autistic children and young people. We stand with autistic children and young people, champion their rights, and create opportunities. We run specialist education services, an award-winning employment programme, and children and young people are at the heart of our charity's decision-making, policy work, and campaigning.
(Please note, this role may not meet the criteria for Skilled Worker visa sponsorship)
In this role, you will work on a 1:1 basis with our autistic learners. You will provide support to learners so that they can access the curriculum whilst also promoting their independence and self-esteem through community-led activities.
School: Ambitious College, Pears Campus, Capital City College Tottenham, N15 4FY
Contract Type: Full time, Permanent (Hours: 9am – 4.30pm)
Salary: £25,837 to £27,165 (based on experience)
About the School:
Ambitious College is an independent specialist day college dedicated to supporting autistic young people aged 16–25. Our educational approach focuses on the individual at all times. We offer a highly personalised curriculum and positively support our learners to acquire new skills and take part in everyday life. We are located within two mainstream further education college campuses: the College of Haringey, Enfield and North East London, and West Thames College, West London.
Through a range of partnerships with local businesses, community groups, and our mainstream college partners, we also offer opportunities to learn in the community. This combined approach – personalised education, positive support, and real work experience – delivers results. It allows our young people to achieve their goals, fulfil their potential, and go on to lead active lives in their community. Ambitious College's values define how we work and ensure that children and young people with autism are at the heart of all that we do.
As part of the Ambitious About Autism team, you will enjoy the following benefits:
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Term-time only role (yet paid across 52 weeks)
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A competitive salary of up to £26,502 with an increase every September
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Free healthy breakfast available every day
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State-of-the-art autism-specific training including person-centred approaches, positive behaviour support, medical training, and understanding sensory needs
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Working with experts in the autism sector with 1:1 meetings and training provided
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Eye test vouchers, season ticket loans, and a cycle-to-work scheme
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Employee Assistance Programme to help you balance your work, family, and personal life
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Continuous professional development including access to coaching and mentoring as well as e-learning and online training courses
Start date: January 2026
(Please note, the official job title for this role is a Specialist Teaching Assistant)
Ambitious About Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious About Autism is committed to safeguarding and promoting the welfare of children and young people, and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search may be carried out in line with Keeping Children Safe in Education.
The safeguarding responsibilities of the post are as per the job description and person specification.
Whether the post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities, certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
An exceptional opportunity to lead, grow, and transform lives
Home-Start Richmond, Kingston & Hounslow is seeking an inspiring and strategic Chief Executive Officer to lead our trusted local charity through its next stage of growth and innovation.
This is a rare opportunity to make a tangible difference for children and families — by strengthening our community presence, driving income generation, and ensuring every child gets the best possible start in life.
About Home-Start Richmond, Kingston & Hounslow
We believe strong families make strong communities.
Our trained volunteers provide emotional and practical support to parents of young children, helping them navigate the challenges of early childhood and family life.
Operating across three London boroughs, we are a vibrant, values-driven charity and part of the wider Home-Start network — one of the UK’s leading family support movements.
The Role
As CEO, you’ll be both strategic leader and hands-on advocate, driving our fundraising and partnership agenda while overseeing operational excellence.
You’ll lead our talented team, work closely with trustees, and represent our charity with energy and passion — ensuring we remain a visible and trusted voice for families across Richmond, Kingston and Hounslow.
Key Responsibilities
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Lead and inspire staff and volunteers to deliver high-impact family support services.
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Develop and implement a bold, diversified fundraising and income generation strategy.
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Build and nurture relationships with funders, corporates, philanthropists, and community partners.
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Act as a confident ambassador, raising the organisation’s profile locally and regionally.
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Work closely with the Board of Trustees on governance, strategy, and long-term sustainability.
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Oversee service delivery, safeguarding, and operational compliance.
About You
You are:
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A proven fundraiser and relationship builder who can secure sustainable income across multiple sources.
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A confident and inclusive leader who inspires and empowers teams.
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Skilled in partnership development and community engagement.
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Experienced in charity governance, financial management, and service delivery.
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Deeply committed to safeguarding, equality, and family wellbeing.
Why Join Us?
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Lead one of London’s most respected family charities.
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Shape our strategy for growth and sustainability.
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Join a passionate, values-led team and supportive board.
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Enjoy flexible, hybrid working across three vibrant boroughs.
How to Apply
If you meet most but not all of our criteria and are passionate about giving children the best start in life we'd still like to hear from you.
Apply via CharityJob or reach our to our Chair for an informal conversation.
Home-Start Richmond, Kingston & Hounslow is committed to equality, diversity, and inclusion. We welcome applicants from all backgrounds.
If you meet most but not all of our criteria and are passionate about giving children the best start in life we'd still love to hear from you.
Apply via CharityJob or reach our to our Chair for an informal conversation
The client requests no contact from agencies or media sales.
Communications Officer
This is a varied and dynamic role for someone who loves storytelling, has a flair for creative content, and enjoys working collaboratively.
RESPONSIBLE TO: Brand and Marketing Manager
HOURS: Full-Time (9am-5pm, Monday-Friday)
JOB LOCATION: Hybrid - home and min 2 days in the office (Amersham, Buckinghamshire)
SALARY: £30,000 pa
PENSION: 7% non-contributory
About us
Roald Dahl’s Marvellous Children’s Charity provides specialist nurses and life-changing support for seriously ill children. Across the UK, over 200 Roald Dahl Nurses care for more than 40,000 children living with complex, lifelong conditions. For many families, the road to diagnosis is complex and uncertain, juggling hospital visits, managing medications, and navigating treatments and tests. They are often under the care of multiple specialists, across different hospitals.
Roald Dahl Nurses join families on this journey. They provide coordination of care, emotional support, and a trusted, familiar presence both in hospital and at home. They help families feel less overwhelmed and isolated and more in control. Our vision is that every seriously ill child deserves a Roald Dahl Nurse to make their lives more marvellous.
About the role
The Communications Officer will play a key role in sharing the stories and impact of Roald Dahl’s Marvellous Children’s Charity, helping to raise awareness of our work supporting seriously ill children and their families across the UK. Working closely with the PR Associate and Brand & Marketing Manager, this role will deliver creative, high-quality communications across media, digital, and print channels. From crafting compelling stories and press materials to supporting digital campaigns and website content, the Communications Officer will help ensure our brand and messages reach and inspire key audiences.
This is a varied and dynamic role for someone who loves storytelling, has a flair for creative content, and enjoys working collaboratively. The successful candidate will support press and PR activity, develop engaging materials for fundraising and awareness campaigns, and manage relationships with celebrity supporters and influencers. With opportunities to contribute to national campaigns, Royal events, high-profile partnerships, and develop their skills along the way, this role offers the chance to make a tangible difference to the lives of seriously ill children and their families.
Key Responsibilities:
PR & Media Support
• Work closely with the PR Associate to coordinate and facilitate PR and media activity.
• Draft press materials including press releases, media statements, and briefing notes.
• Support in identifying media opportunities and nurturing media relationships.
• Monitor media coverage and track PR outputs for reporting and evaluation.
Content Creation & Copywriting
• With direction from the Brand & Marketing Manager, produce engaging and brand-aligned copy for social media, website, email marketing, fundraising materials, and promotional collateral.
• Develop case stories with our families for fundraising reports and to support media, fundraising, and stakeholder communications.
• Contribute to blog creation, news updates, and storytelling content that showcases organisational impact.
Digital & Website Management
• Work with the Brand & Marketing Manager to support in managing website updates, ensuring content is current, compelling, and aligned with campaign priorities.
• Upload blogs, news articles, and multimedia content to digital platforms.
• Liaise with internal teams to ensure digital content reflects ongoing organisational activity.
Celebrity/Influencer Engagement
• Manage and coordinate the organisation’s celebrity and influencer programme of activities.
• Support in identifying potential ambassadors and maintaining existing relationships.
• Assist in developing content and opportunities that drive ambassador engagement and visibility
Campaigns, Assets & Marketing Materials
• Support the development and production of communications assets, including leaflets, brochures, event materials, and fundraising collateral.
• Work collaboratively with designers, photographers, videographers, and agencies where required.
• Ensure all content adheres to brand guidelines and tone of voice.
Reporting & Evaluation
• Track and record PR, media, and digital activity to support reporting on reach, engagement, and impact.
• Contribute insights and updates to internal and external performance reports.
General Communications Support
• Assist in campaign planning, story gathering, and content scheduling across multiple channels.
• Liaise with internal teams to source content, success stories, quotes, and data for communications purposes.
• Support the wider communications and fundraising teams in delivering integrated campaigns, events and other initiatives.
The client requests no contact from agencies or media sales.
About SPANA
SPANA (The Society for the Protection of Animals Abroad) is the global charity for the working animals of the world. Since our foundation in 1923, we have worked where they work, to support the welfare of working animals, including horses, donkeys, mules, oxen, dogs and camels.
About this role
SPANA’s Global Resources team supports SPANA’s mission to transform the welfare of working animals, including providing efficient and effective HR delivery across the organisation. This role will report to SPANA’s Global People & EDI Manager.
We are seeking a People Officer to support processes and systems across the employee lifecycle, with a particular focus on ensuring high quality and efficient recruitment. The People Officer will also play a key role in continuing the roll out of SPANA’s HR platform, Moorepay, which was introduced earlier this year.
Contract, location and salary
This is a full-time (34.5 hours per week), fixed-term, six-month contract role with the possibility of extension. This role is UK based, hybrid working with regular attendance (approximately 1-2 days per month, or more if preferred) in our London office. Candidates must have the right to work in the UK currently and for the duration of the contract.
The salary for this position is c.£34,000 per annum, subject to skills and experience. SPANA is pleased to offer a range of benefits including a generous company pension scheme with 10% employer contribution if the employee contributes a minimum 5%, and health care cash plan.
Further details and how to apply
Please see the job description for full details including a person specification and information on how to apply. The deadline for applications is 23:59 GMT on Thursday 27 November 2025.
Applicants must have the right to work in the UK currently and for the duration of the contract.
Domestic Abuse Officer
Location: Waltham Forest/London
Salary: £30,000 per annum
Full Time
1-year fixed term contract
Young Ladies Club aims to raise aspirations in disadvantaged young women to achieve their education and career potential by providing mentoring, confidence building activities and career workshops from positive role models. We envision a world where young women’s socio-economic background does not impact educational and career outcomes.
We are now looking for an experience Domestic Abuse Officer to provide an effective, efficient, and supportive service to women who are victims of domestic abuse providing emotional, practical and welfare support. As our Domestic Abuse Officer, you will provide a high-quality pro-active service to victims of domestic abuse and other forms of VAWG in either 1:1 or group settings delivering a service to those at medium and low risk.
As a Domestic Abuse Officer, your responsibilities will be:
· To work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse.
· To ensure that women are enabled to access their rights and are informed about their options.
· To reach out to survivors of domestic abuse and raise awareness of domestic abuse and local services offered.
· To support and implement the aims and objectives of Young Ladies Club ensuring that all work is undertaken in accordance with Young Ladies Club policies and procedures.
· To facilitate or co-facilitate the support groups
· To facilitate the provision of culturally sensitive therapeutic interventions and counselling services.
Required Skills and Experience:
· Demonstrable qualifications and/or experience in the field of domestic violence accommodation and support.
· An excellent working knowledge of key issues faced by black and minoritised women who have experienced Domestic Abuse and VAWG. Able to apply this knowledge at a practical level.
· Experience of identifying and responding to the risks to and needs of survivors of domestic
violence
· Experience of working with vulnerable women at least some of which are women or girls affected by domestic abuse and other forms of gender-based violence.
· A sound working knowledge of the practical, emotional, social and economic issues facing black and minoritised women and girls affected by domestic, and intimate relationship abuse
· Experience of multi-agency partnership working
· Knowledge of relevant legislation relating to Immigration, Honour Based Violence, Forced Marriage and FGM.
· Experience in running support groups in the community
· Ability to work with interpreters and volunteers.
· Ability to work with voluntary organisations, local authorities and government agencies on behalf of women.
· Effective communication skills.
· Experience of managing basic administrative systems.
· Training and qualifications in the provision of advice and advocacy on issues such as housing, welfare benefits and domestic violence.
· Good working knowledge of IT system and databases.
· Ability to run groups virtually on Zoom/Teams etc
Due to the nature of the role and the needs of our service users, this post is restricted to female applicants. This is a genuine occupational requirement in accordance with Schedule 9, Part 1 of the Equality Act 2010. YLC is committed to equality of opportunity and welcomes applications from all sectors of the community.
Due to the nature of the role and the needs of our service users, this post is restricted to Black and minoritised women. This is a genuine occupational requirement in accordance with Schedule 9, Part 1 of the Equality Act 2010.
This post is subject to Rehabilitation of Offenders Act 1974. A criminal record will not
necessarily exclude you from this post but under the Act, we must have details. An Enhanced
Disclosure will be sought in the event of a successful application for this post and therefore
you will be required to give details of spent and unspent convictions disclosed above. YLC
operates under the Revised Code of Practice for Disclosure and Barring Service.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to the Senior Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever-increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.
Key Responsibilities
- Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
- Liaise with supporters in timely communication via email, phone, and mail, with excellent customer care
- Prioritise answering incoming phone calls and escalate any difficult situations/complaints to the Senior Supporter Care Manager
- Support processing incoming phone and postal donations
- Assist with banking and processing incoming/outgoing post
- Be responsible for thanking our supporters, including by letter, email and phone, dispatch of information and fundraising materials
- Enter and maintain accurate records on our Database
- Maintain and assist with all types of donation processing, administration and Database record amendments/records being kept up to date. This will include Gift Aid status and contact consent requests
- Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
- Manage the removal process and consent process
- Assist with sending out problem payment letters
- Following up cancelled regular payments as part of the winback process
- Assist with handling material requests and recording actions on the Database
- Assist with any third-party agency supporter care requests
- Maintain sensitive information and records with appropriate confidentiality
- Play an active role in developing the supporter journey at Operation Smile UK, working with the Senior Supporter Care Manager and colleagues across Fundraising & Communications.
- Perform any other reasonable duties as requested by the Senior Supporter Care Manager
Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.
Recruitment
We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
We are seeking a part-time Communications and Marketing Officer to join the Foundation during an exciting period of growth. You will work as part of a small team to deliver our fundraising strategy – by 2028 we aim to be raising £1 million a year to fund vital work in the National Park.
We are looking for a creative and proactive communicator who is passionate about the Peak District, its wildlife and its communities. You’ll be someone who thrives in a small dynamic team and is confident working across digital platforms to tell compelling stories, engage supporters and grow our reach. You’ll bring fresh ideas, a collaborative spirit, and a keen eye for details – whether crafting social media content, managing campaigns, or supporting fundraising initiatives.
This is a varied role that will work as part of a small team to ensure we raise the funds needed to support the Peak District to be enjoyed by everyone, forever. You will help to raise funds to:
- Protect our peatlands. The Park contains some of the most degraded upland peatland anywhere in Europe. We’re working to restore Peak District blanket bogs and peatland back to health, conserving this vital carbon capturing habitat for the future.
- Restore habitats. Nature is in crisis even in our National Park. We’re working to create bigger, better and more joined up habitats across the Peak District, supporting biodiversity and providing essential corridors for wildlife.
- Connect people and communities to nature. The more people who are connected to nature, the more people will want to protect it. We are working to ensure people of all ages and backgrounds have opportunities to experience and care for our National Park.
- Ensure access for everyone. There are over 1,600 miles of paths within the National Park. We’re working to fund high quality path repair, improve access for people with disabilities and help more people enjoy their right to roam.
- Protect our cultural heritage. The Peak District landscape has been shaped by people. We’re working to protect and conserve these irreplaceable heritage sites, from historic buildings and industrial structures to pre-historic features.
If you’re enthusiastic about making a difference and helping protect and promote the UK’s first National Park, we’d love to hear from you. We are open to individuals looking to transition from other sectors.
What we can offer you
- 25 days annual leave + bank holidays (pro-rata)
- Two wellbeing days (pro-rata) – additional paid leave to support your mental, emotional and physical wellbeing
- Enjoy your birthday as a paid day off
- 2 days volunteer leave per year (and access to volunteer opportunities inside the Park)
- Flexible working - we support hybrid and adaptable hours to suit your lifestyle
- Family friendly policies – flexible hours and a culture of listening and support
- Getting to work in and around our beautiful Peak District National Park
To create a Peak District which is thriving for nature and people and is protected for generations to come.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Development Officer
Salary: £26,000 per annum
Hours: 37.5 hours per week (office-based role)
Location: North Leeds – LS17
Benefits: Pension, Employee Assistance Programme, Smart Health, Jewish High Holy days = additional paid annual leave, Free DBS, option to join healthcare scheme, 2pm Friday finish.
***Sponsorship is NOT available for this position***
About Us
For over 145 years, Leeds Jewish Welfare Board (LJWB) has been a cornerstone of care and compassion in North Leeds. We’re one of the region’s most established social care charities, supporting over 1,000 people every month through a wide range of community and registered care services.
Volunteers are the heartbeat of our organisation — nearly 240 strong and growing! Whether it’s lending a listening ear, helping with events, or offering practical support, our volunteers make a real difference every day.
Role Summary
Are you a people person who thrives on human connection, live for a well-organised spreadsheet, and believe that volunteering can change the world? Do you love bringing out the best in others? Then we want YOU to be our next Volunteer Development Officer.
As our Volunteer Development Officer, you’ll be the driving force behind our volunteer programme — recruiting, training, and supporting a diverse team of volunteers who help us positively change lives.
Key responsibilities
- Recruiting volunteers from all walks of life to reflect our inclusive community
- Managing onboarding including DBS checks and references
- Creating engaging campaigns to attract new volunteers
- Designing and delivering training that’s informative and inspiring
- Checking in regularly with volunteers to ensure they feel supported and valued
Requirements
- Experience in volunteer management or community engagement
- A confident, enthusiastic communicator — both written and verbal
- Top-notch organisational skills and attention to detail- think smooth systems, tidy records, and zero chaos
- Comfortable using Microsoft Office and volunteer database systems
How to Apply
C.V.’s are accepted however we advise you take a minute to have a look at the job specification link below so you can evidence the essential criteria for the role.
The closing date for applications is Monday 24 November 2025 at 12:00pm (midday)
The vacancy may close earlier once a suitable applicant is found.
If you are shortlisted you will be contacted directly, if you do not hear from us within 3 weeks of the closing date, it can be assumed that unfortunately, your application was unsuccessful on this occasion.
LJWB is committed to making any necessary reasonable adjustments to the job role and the working environment so that disabled people have access to job opportunities or current employees can continue to work should they develop a disabling condition.
All job applications are retained for 3 months and your data is used for recruitment purposes only. Please inform us if you would like your application destroyed before this time by contacting LJWB
Please note we will only consider applications from candidates who are eligible to work in the UK and all appointments are subject to receipt of satisfactory references & DBS (Disclosure & Barring Service) check.
No agencies
The client requests no contact from agencies or media sales.
JRS UK is recruiting two full-time Fundraising and Communications Officers as part of our Communications, Fundraising, and Advocacy team. You’ll be part of a mission that restores dignity, hope, and agency to people rebuilding their lives after displacement. Whether you're crafting a fundraising appeal, sharing stories on social media, or meeting with refugee friends to help supporters understand their experiences, your work will have real impact. If you're passionate about justice, creative in your communication, and eager to build meaningful relationships, this is your chance to make a difference every single day.
1. Supporter engagement:
• Thank and record donations; maintaining up-to-date supporter records
• Support outreach through JRS UK events such as our Advent Service and report launches
• Represent JRS UK at external events such as Greenbelt festival or the National Justice and Peace Network conference
• Undertake talks and appeals in parishes or schools
2. Digital and Offline communications:
• Produce and distribute printed materials (e.g. quarterly newsletters; publicity materials; parish resources)
• Maintain and develop JRS UK’s digital presence (e.g. website; social media; eupdates)
• Capture and manage digital assets (such as audio, photographs, and videos)
• Develop content for JRS UK’s website, newsletters, and social media – scoping and drafting content that champion refugee voices, shares our work, or engages supporters in our advocacy
• Analyse web traffic and social media engagement to inform future activity
3. Appeals:
• Support the delivery of JRS UK’s three direct-mail appeals (Advent, Lent, World Day of Migrants and Refugees) and our annual legacy appeal by:
o Researching and drafting content
o Curating and segmenting data
o Sourcing and producing visuals
4. Trust fundraising
• Steward relationships with some small and medium sized trusts
• Draft and submit grant applications and reports
5. Other duties as required by the Communications and Fundraising Manager or Head of Communications, Fundraising and Advocacy
The client requests no contact from agencies or media sales.
Legacy Group Consulting LTD are recruiting on behalf of Solar Aid for a Supporter Care Officer;
Location: North East London
Contract: Full Time, Permanent – 37.5 hours
Salary: £27,900pa to £29,700pa – depending on experience
Closing Date: Wednesday 26th November
Why this role matters
We are working with an amazing, international charity – Solar Aid where their mission is to light up every home, school and clinic in Sub – Saharan Africa by 2030, using safe, clean, solar power to recruit someone fantastic for this role.
This role isn’t just about tasks and responsibilities, it’s about joining a team where your voice is valued, your growth is supported, and your work genuinely makes a difference.
What you’ll be doing
As the Supporter Care Officer, you'll be part of wider fundraising team, reporting to brilliant Supporter Care Manager – a small but might team. You’ll be at the heart of helping deliver outstanding supporter care experience, assisting the smooth running of fundraising operations and smooth handling of non-supporter communications.
Your key responsibilities will include:
- Making sure every supporter feels heard, valued, and appreciated
- Managing donation processes and supporter communications with care and efficiency
- Supporting the team with admin tasks that keep everything running smoothly
- Working closely with colleagues across teams to create a brilliant supporter experience
- Develop and refresh supporter journeys across engagement channels, working with Engagement and Digital teams
- Review and refresh “thank you” materials, communications and processes.
- Respond to supporter enquiries received by phone and email, acting as a first point of contact for supporters.
- Contribute to the integrity of the database by amending supporter details as necessary and recognising areas for improvement to support the Supporter Experience Manager with maintenance of the CRM.
What you’ll bring
We’re not looking for someone who ticks every box - we’re looking for someone who’s curious, committed, and ready to learn. If you’ve got the following, we’d love to hear from you:
- Experience in customer service, supporter care, or a similar rolerking knowledge of online fundraising
- Strong communication skills and a real empathy for people
- Good working knowledge of online fundraising
- Comfortable using databases, emails, and admin systems – they use Salesforce – if you have experience of this, would be advantageous
- A positive attitude and a willingness to pitch in
What’s in it for you
The chance to be part of an organisation that’s making tangible impact
- Supportive, inclusive team culture
- A working environment where new ideas and testing new things is strongly encouraged.
- Hybrid/flexible working options
- Opportunities for training, learning and growth
- 7% employer pension contribution
- 25 days’ annual leave
How to apply
If this sounds like your kind of role, we’d love to hear from you.
You can apply by sending your CV and a short cover note to Seema Choudhury at Legacy Group Consultancy LTD
If you are shortlisted for interview stage (it will be a 2 stage interview process – one informal chat online and one formal interview at the London office with an interview panel. Interview dates to be confirmed)
A note on equity
We actively encourage applications from people with backgrounds that are underrepresented in the charity sector. If you need any adjustments to take part in the recruitment process, please don’t hesitate to ask - we’re here to make this accessible to everyone.
Let's build your legacy together
Communications and Programmes Officer
Salary: £30,000 per annum
Contract: Fixed term – one year
Location: Hybrid Full-time, 35 hours per week. The work pattern is flexible, with more working from home than office work, occasional travel throughout England and Wales, and rare travel overseas.Location: CSAN office is Romero House, 55 Westminster Bridge Road, London, SE1
Reports to: Senior member of the team
Are you passionate about social justice, communications, and Catholic Social Teaching? Do you enjoy working in a collaborative, mission-driven environment?
We’re looking for a Communications and Programmes Officer to help us strengthen our voice, support our members, and deliver impactful events and resources.
What you’ll be doing:
- Leading on digital communications – newsletters, social media, and web content
- Supporting the delivery of events, courses, and member convenings
- Gathering insights through surveys and maintaining member engagement data
- Preparing briefings and resources that support our social mission
- Contributing to a positive team culture and supporting new colleagues and volunteers
What we’re looking for:
- Degree-level qualification or equivalent experience
- Excellent written English and multimedia skills
- Strong organisational and project management abilities
- A collaborative working style and attention to detail
- A commitment to our mission and values, and an interest in Catholic Social Teaching
Bonus skills (desirable but not essential):
- Experience with virtual learning platforms, graphic design, or working in a faith-based organisation
Why join us?
You’ll be part of a small national team committed to making a difference through faith-inspired social action. We offer a supportive working environment, opportunities for learning and development, and the chance to contribute meaningfully to the Catholic social mission in England and Wales.the deadline for applications is 12 noon on Monday, 1st December, with interviews in person in London week commencing 8th December.
The client requests no contact from agencies or media sales.

