Support officer jobs

The Steel Valley Project carries out a diverse range of countryside and green space projects in Sheffield and the surrounding areas, working with partners, volunteers, the local community and schools to improve the area for people and wildlife.

The Business Support Officer will provide support to the team through a range of administration, finance, marketing and HR tasks and work as part of our small staff team, alongside a number of volunteers.

The role will include general administrative support, co-ordinating office based systems & procedures, providing HR support and marketing the work of the charity, liaising with the General Manager, other officers and volunteers.

The ideal candidate will have experience of work in administration, finance, HR, marketing and will have excellent communication and IT skills, alongside an enthusiasm for the charity and environment sectors.

Based in our Stocksbridge office, the role will consist of 15 working hours per week and a staff pension is available.

Applications close on Tuesday 14th April 2026

Interviews will be held on Wedsday 22nd April 2026

Wilder Ecology, a subsidiary of Suffolk Wildlife Trust, is looking for a Business Support Officer to support the day-to-day administrative running of our consultancy. Wilder Ecology is a purpose-driven consultancy where every profit helps support the Trust’s vision of a wilder Suffolk, with nature thriving because people value it and take action to protect it.

This is an exciting opportunity for a well-organised and detail-focused professional to provide essential administrative, financial & operational support to the Wilder Ecology team. The successful candidate will help coordinate contracts, manage records & SharePoint file management, support enquiries, arrange equipment & servicing, assist with quotations and tender submissions and ensure important documentation is kept accurate and up to date. The role will involve working closely with the finance team to maintain contract records, monitor budgets, process expenses, support invoicing, purchase orders and help track financial performance across the consultancy.

Alongside strong administration & finance support, the post holder will contribute to the profitability & growth of the consultancy by helping analyse contract costs and financial performance, ensuring the team has the information needed to make effective decisions. This role would suit someone with excellent organisational skills, a strong eye for detail and confidence working across administration, finance and business support.

Wilder Ecology is the ecological consultancy of Suffolk Wildlife Trust. It provides specialist ecology services through a team of expert ecologists, with work focused on ecology, wildlife conservation & Biodiversity Net Gain. The consultancy delivers professional advice & survey services to high ecological & professional standards, working in accordance with CIEEM guidance and the Biodiversity Code of Practice for Planning and Development, and is also ISO-certified.

As part of Suffolk Wildlife Trust, Wilder Ecology combines commercial ecological consultancy with a strong conservation purpose. It is a member of The Wildlife Trust Consultancies network, which brings together consultancy teams affiliated with local Wildlife Trusts to share expertise, training & knowledge and to collaborate on larger projects. All profits generated by Wilder Ecology are passed back to Suffolk Wildlife Trust, helping to support the Trust’s wider work to protect & restore nature across Suffolk.

This is a permanent position working 20 hours per week (days and hours to be discussed at interview). The base of work will be Brooke House and the starting salary will be between £13,847.70 and 14,847.70 per annum (FTE £27,839.44) depending on skills, knowledge and experience.

To apply for this opportunity, please submit an application via our website by 9:00am on Tuesday 31 March 2026. The interviews are planned for Tuesday 14 & Thursday 16 April 2026 at Brooke House in Ashbocking.

Annual leave entitlement starts at 33 days per annum (including Bank Holidays), increasing annually to 38 days plus employees receive an extra day off for their birthday. We offer a 9% employer pension contribution with no employee contribution required, free 24-hour Employee Assistance Programme, free life insurance from day one of employment, free access to a private GP and discounts at high street retailers. Staff can also enjoy a 10% discount in our visitor centre cafes, including retail.

We are committed to being an inclusive organisation where everyone is welcome. As a conservation charity, we recognise the value of diversity both in nature and in our staff & volunteers. Suffolk Wildlife Trust is an organisation where everyone feels respected, valued & empowered to contribute, so that together we can deliver our vision, mission & strategic goals for a wilder Suffolk.

The Brompton Fountain supports children's heart and lung care at Guys and St Thomas’ NHS Foundation Trust encompassing Royal Brompton, Harefield, St Thomas’, Evelina London Children’s Hospital and their partner hospitals.
Based at Royal Brompton Hospital, we work with teams across all sites to ensure patients and their families receive specialised support and resources (whilst in hospital and at home), regardless of where the child is treated within the Trust
network.

The Family Support Officer plays a vital role in delivering compassionate, practical and emotional support to children, young people and families receiving care under the Guy’s and St Thomas’ NHS Foundation Trust. Working closely with the Hospital Services Manager, the post-holder will help deliver high-quality charitable services, events and projects.

Key objectives of the job 

• Work closely with the Hospital Services Manager to deliver core charity support, including but not limited to researching and distributing essential items, seasonal gifts and treats.

• Assist with the planning, preparation and delivery of events for children and families, varying in scale from one-to-one activities to large events.

• Obtaining and filing photo consent forms for any photography for promotional use.

• Assist with the delivery and development of services specifically for bereaved families, including annual events and support projects. 

• Assist with the upkeep of parent communal areas, including stock levels and general maintenance.

• Order products as directed by Hospital Services Manager

• Accurately recording charitable output, to be used for reporting purposes.

• Arranging travel and accommodation for families as part of our support services.

• Contribute ideas to improve services and identify unmet needs among families.

Communication and representation

• Communication with parents and families during face to face, telephone, email and social media interactions.

• Act in accordance with safeguarding procedures, escalating concerns about the welfare of children or vulnerable adults to the Hospital Services Manager (or charity CEO as required)

• Assist with the creation of regular charity newsletters through copywriting.

• Act as an ambassador for the charity when attending events and activities. 

Additional duties 

• Ensure that up to date written records and activity data are maintained in  accordance with professional and charity standards. 

• Comply with Charity and Trust policies including, but not limited to, current child protection policy and guidance, confidentiality, and health and safety.

• Respect the individuality, values, cultural and religious diversity of patients and their families, and contribute to the provision of a service sensitive to these needs.

• Be vigilant and aware of all stock, merchandise and resources owned by the charity.

• Adhere to policies and guidelines regarding money handling, as set by the CEO (including the use of bank cards/petty cash). 

• Any other duties as may be required by the Hospital Services Manager and CEO within the competencies and scope of the post. 

• Participate in safeguarding training and mandatory Trust/charity training.

• Complete merchandise sales from charity office as and when necessary.

Person specification 

Essential 

• Experience of working or volunteering with children, young people and families.

• Proven ability to deliver high-quality support in a service-driven environment.

• Demonstrates empathy and compassion, with the ability to discuss complex topics such as health issues, additional needs, and bereavement with sensitivity.

• Ability to work effectively with hospital teams and willingness to support colleagues and contribute to a positive team culture.

• Calm under pressure.

• Strong organisational skills. 

• Experience handling sensitive information appropriately.

• Personal drive, energy, integrity, adaptability and responsibility. 

• Good IT skills, including competence in Microsoft Office products. 

• Excellent personal and communication skills, including written and spoken English. 

• Reliable and punctual

• High level of attention to detail.

• Excellent references will be required.

• Enhanced DBS check will be required.

Desirable 

• Experience of working directly with children/families who have additional health needs. 

• Experience of working or volunteering within a hospital. 

• Experience of working within an office/admin setting. 

• Knowledge of the NHS environment.

• Previous charity or third-sector experience.

About Play for Progress

This is an exciting moment for Play for Progress (PFP) as we celebrate our 10th anniversary and reflect on a decade of creative, therapeutic and community-building work with young people navigating the asylum system. Play for Progress is a Croydon-based charity dedicated to supporting unaccompanied young people seeking asylum, aged between 14 and 25. Through creative engagement, education, therapeutic support and community-building, we provide a space where young people can access opportunities, develop their skills, and find the support they need to navigate the challenges of displacement.

Our mission is simple but profound: to ensure that every young person who comes to us has the community to survive, the space to heal, and the stability to thrive. We are a small, close-knit team driven by a deep commitment to the young people we serve — and we are looking for an Admin Support Officer who shares that commitment.

The Role

This is a vital role at the heart of our organisation. As Admin Support Officer, you will be the operational backbone of Play for Progress — keeping our systems running smoothly, supporting our team to do their best work, and ensuring that the young people and partners who engage with us experience a professional, warm and well-organised charity.

The role is  hands-on, varied and  touches every part of the organisation. You will need to be highly organised, proactive and adaptable — someone who takes real pride in getting the details right and who understands that good administration is what makes good work possible. A genuine commitment to our mission and values is essential.

Key Responsibilities

General Administration

• Provide day-to-day administrative support across the organisation, ensuring smooth and efficient operations

• Manage and maintain organisational filing systems — both digital and physical — ensuring documents are accurate, accessible and up to date

• Draft, proof-read and format a range of documents including letters, reports, meeting papers and internal communications

• Handle incoming and outgoing correspondence professionally and promptly, including post, email enquiries and phone calls

• Support the scheduling and coordination of internal meetings and workshops, including preparing agendas and taking minutes

• Support HR administration, including contracts, onboarding, and maintaining records.

• Oversee the DBS (Disclosure & Barring Service) process for staff, ensuring compliance with safeguarding requirements.

• Maintain staff training records and track compliance with mandatory training.

• Assist in recruitment processes, including posting job descriptions, coordinating interviews, liaising with candidates and onboarding

Programme & Operations Support

• Maintain and update databases and records relating to young people, sessions and outcomes, ensuring compliance with GDPR and data protection requirements

• Assist with the collection and recording of monitoring and evaluation data to support impact reporting

• Assist with the coordination of half-term projects, events and external activities as required

TO SEE THE FULL JOB DESCRIPTION PLEASE DOWNLOAD THE CANDIDATE PACK

Who You Are

• Highly Organised: You love keeping things running smoothly and efficiently.

• Detail-Oriented: You ensure compliance, record-keeping, and processes are all in top shape.

• Proactive & Reliable: You anticipate challenges and take initiative to solve them.

• Social Media Savvy: You understand how to use digital platforms to communicate impact and engage audiences.

• Compassionate & Aligned with Our Values: You believe in the power of creativity, community, and care to support young people who have faced adversity.

• Tech-Savvy: Comfortable using administrative tools, HR platforms, and databases.

Essential Experience & Skills

• Experience in office management, administration, or HR support roles.

• Strong knowledge of HR processes, safeguarding, and compliance (DBS checks, training records, etc.).

• Excellent organisational and time-management skills, with the ability to balance multiple priorities.

• Strong written and verbal communication skills.

• Experience managing social media platforms for an organisation or project.

• Comfortable working independently and as part of a hybrid team.

Desirable

• Experience working in a charity, arts, or community organisation.

• Understanding of trauma-informed practice.

• Familiarity with Canva, Mailchimp, Square Space, InForm, scheduling tools, and content creation for social media.

What We Offer

• A flexible, supportive and genuinely values-driven working environment

• The chance to be part of an organisation doing vital and meaningful work with young people

• 20 days annual leave pro rata, plus bank holidays

• Pension - 5% contributory pension scheme with 3% employer contribution 

• Hybrid and flexible working arrangements

• Regular supervision and access to professional development opportunities

• A warm, diverse and inclusive team that reflects the communities we serve

Our Commitment to Equality, Diversity & Inclusion

Play for Progress is an equal opportunities employer. We warmly welcome applications from people of all backgrounds, and particularly encourage applications from Black, Asian and minoritised ethnic communities and from people with lived experience of the refugee or asylum journey. We believe that a team which reflects the diversity of the young people we support makes us stronger and more effective in our work.

If you require any adjustments to support you through the recruitment process, please do not hesitate to get in touch.

Supporter Care Officer

Salary: £28,360 

Hybrid – two days per week in our Letchworth Office

Full time (35 hours a week)

Permanent

Flexible working considered

Are you a people person with a can-do attitude? Do you have some experience of fundraising, or are you looking to start your fundraising career? We have the perfect role for you!
 

Join our friendly team
We are looking for someone with strong communication and relationship building skills, who will enjoy enthusing others to support our cause. Ideally you will have experience in a similar role either within the charity sector or health environment, but for the right person, relevant transferable skills and an enthusiastic approach are just as important. We encourage you to apply, even if you feel you may not meet all the criteria listed.
 

Our charity
MS Trust is a UK charity which brings together expertise from every angle to help everyone feel more in control of their MS, today and every day. Through trusted information and compassionate support, the training of new MS healthcare professionals, and research rooted in real experience – we're here for every MS. Every day.

The role

The Supporter Care Officer plays a vital role in ensuring our supporters and volunteers feel valued, inspired and motivated to continue their involvement with MS Trust, by delivering exceptional supporter care and stewardship. As a key member of the Events and Community Fundraising Team, you will provide essential support for third-party events and individuals fundraising within their communities, ensuring every supporter receives the guidance and encouragement they need to succeed.
 

What we can offer

· 25 days annual leave per year plus bank holidays, which increases with length of service to 30 days.

· Company pension with enhanced employer contribution. Salary Sacrifice scheme available.

· Death in Service benefit.

· Enhanced maternity, paternity and adoption pay.

· Sick pay.

· Hybrid working.

· Employee assistance Programme

· Fantastic office location with free parking, local to town centre and train station. Good transport links to London and Cambridge.

· Learning and development policy to develop all staff.

· Cycle to work scheme, Volunteering day and Season ticket loans.

 

To find out more and apply

Please visit our website to download a job pack and application form (CVs will not be considered).

As part of our commitment to equality, diversity and inclusion (EDI), we appreciate your time completing the form, as this allows us to keep our recruitment process fair and neutral.

Closing date: 6 April 2026 (5pm)

First Interviews: 14 & 15 April 2026

 

Second Interviews: 21 April 2026

 

Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good. 

Purpose of the role:

We are seeking a highly organised and proactive Project Support Officer with proven project management experience to support the delivery of technology-focused initiatives aimed at improving functionality, reducing manual handling, and enhancing data-driven insights across the organisation. The successful candidate will demonstrate excellent communication skills, particularly the ability to write clearly and succinctly and deliver training for a range of audiences, including senior management and Board-level stakeholders.

This role requires strong organisational capability and the ability to drive progress across multiple workstreams, ensuring milestones are met and risks are effectively managed. This role requires an understanding of data management, including a diligent approach to migrating, inputting and reviewing data.

This position is ideal for a detail-oriented professional who thrives in a structured environment, can confidently engage with senior stakeholders, and is motivated to contribute to technology-enabled improvement initiatives.

To apply: 

• Please complete Unseen’s application form for the role which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
• Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.

The deadline for applications is midnight on Sunday 22 March 2026.

Interviews will likely be held in early April 2026.

Kindly note, we reserve the right to close the vacancy if we reach the requisite number of applications. If you’re interested in the role, we would encourage you to apply early.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community. 

Any questions, please contact jobs @ unseenuk. org. 

Fostering Recruitment Officer / Family Support Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Salary: £26,854 per annum + £750 Homeworking Allowance per annum 

Hours: 35 Hours per week

Contract: Fixed Term Maternity Cover 12 Months

Location: We are seeking someone located in Southampton/Eastleigh/Portsmouth/Fareham and immediate surrounding area. Travel required across the South Coast, focusing primarily on Hampshire and Dorset, including Bournemouth, Christchurch and Poole (BCP) and surroundings. 

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and looks to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy worklife balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.

As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest in unique projects like TACT Connect, our groundbreaking scheme for TACT care-experienced young people and adults, as well as our expanding Education and Health services. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.

In 2024 TACT became one of the top 5 charities to work for in the UK, placing 5th in the UK Best Companies Work For survey results , and a top 25 midsized company to work with across the whole of the UK. 97% of our people feel proud to work with TACT and think that TACT cares about their wellbeing, while 92% of our people would say they “ love working for TACT”.

The Role:

The Fostering Recruitment Officer/Family Support Worker role focuses on working with prospective and approved foster carers, children and families. You will be available to respond to and visit prospective foster carers as well as plan and participate in recruitment events across the region, contribute to facetoface and online activities and opportunities to support those interested in fostering.

This role requires the candidate to support children and young people in person and attend recruitment activities across the South Coast, focusing primarily on Hampshire and Dorset, including Bournemouth, Christchurch and Poole (BCP) and surroundings. Therefore, the use of a car suitable for transporting children is an essential requirement of the post, along with the ability to travel extensively, working flexibly around hours and days, including occasional weekends and occasional evenings, as key support to children and their carers and to respond to prospective carers' availability. Flexibility is required in the role to manage and support at short notice, meeting the needs of the children/service.

All employees are homebased but are required to travel regularly to the above locations and attend monthly face to face meetings, wellbeing events, and training events.

TACT offer an excellent employee benefits package, including:

• 31 days paid holiday plus 8 annual bank holidays.
• Progression to salary target rate upon completion of 18 months of service.
• 45p per mile for business travel.
• Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
• Family friendly policies.
• Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
• HelpatHand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
• An hour a week of live, expert led activities through the Annual Employee Wellbeing Programme.
• Menopause Policy and free Menopause Clinician Appointments.
• Stakeholder Pension Scheme (salary sacrifice).
• Fantastic learning and development opportunities for all roles.

An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.

Closing Date: Monday, 23rd March 2025

Interview Date: Tuesday, 31st March 2026

Safeguarding is everyone’s business, and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.

We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive. You are therefore advised to apply at your earliest convenience.

TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.

Elizabeth Fry Charity operates a Ministry of Justice Approved Premises in Reading, offering a safe and supportive environment for up to 24 women. We’re committed to delivering exceptional accommodation and meaningful, person‑centred support for women navigating the criminal justice system.

Make a Meaningful Difference in the Lives of Women in the Criminal Justice System

Are you passionate about supporting women with complex needs—such as substance misuse issues—to build safer, healthier, and more stable futures? Do you thrive in a supportive team environment and enjoy finding creative, flexible solutions to help others succeed?

We’re looking for someone who can bring empathy, resilience, and positivity to a role that truly changes lives. As a member of our team, you will play an active part in helping women reintegrate into the community and move towards leading law‑abiding, independent lives.

What the role involves:

• Working an average of  17.75 (part time) or 35.5 hours a week on a rota, including weekend shifts and occasional bank holidays
• Supporting residents within our Approved Premises
• Contributing to the safe and smooth daily running of the service
• Being a positive role model, using encouragement and consistency to motivate change

We offer a competitive full‑time equivalent salary of £26,334.82 to £31,505.32, along with a 30% enhancement for weekend shift work.

We are open to part‑time applicants—offering an average of 17.75 hours per week on a flexible or fixed rota.

Who we’re looking for:
Ideally, you’ll have experience within the Criminal Justice System and an understanding of the discrimination and challenges faced by women involved in it. However, we also welcome applicants who can demonstrate insight, empathy, and a strong willingness to learn.

You’ll be:

• Self‑motivated and committed to supporting others
• An excellent communicator with strong administrative and teamwork skills
• Someone who brings enthusiasm, responsibility, and reliability to every shift

What we offer:

• Regular supervision to support your development
• Tailored training to build your confidence and skills
• The opportunity to make a tangible, positive impact every day

If you’re ready to be part of a dedicated team and help empower women to rebuild their lives, we’d love to hear from you.

Why Join Us?

At Elizabeth Fry Charity, you’ll be part of a compassionate and committed team working to transform the lives of vulnerable women. Every day, your contribution will make a meaningful impact — and you’ll be supported by colleagues who value collaboration, personal growth, and innovation. We invest in your success, celebrate your achievements, and ensure you feel truly appreciated.

We’re proud to offer a comprehensive range of benefits designed to support your wellbeing and help you thrive:

• 30% pay enhancement for working weekend shifts.
• Perkbox membership, giving you access to exclusive discounts, wellbeing resources, and a wide range of perks.
• Financial recognition, including a confirmation‑in‑post bonus after successful completion of probation, plus long‑service awards at three and ten years.
• Employee Assistance Programme, providing confidential emotional, financial, and practical support whenever you need it.
• Generous annual leave of 25 days plus Bank Holidays (pro rata), increasing with service up to 30 days.
• Freshly cooked meals on site, prepared by our in‑house Chef and tailored to all dietary requirements.

Who we are

​

The Frontline AIDS Technical Assistance (TA) unit is responsible for managing the delivery of Frontline AIDS’ portfolio of Technical Assistance assignments to a wide range of stakeholders. We have proven expertise in working with government bodies, national health programmes and civil society organisations to build skills in organisational development, financial management, grant management, programming in human rights and gender, and in strengthening community systems. We achieve this by deploying highly qualified, Southern-based, community consultants to work with recipients to deliver the support that is needed. Through this work, Frontline AIDS can generate income, which is returned to the rest of the organisation to support its broader mission.

​

​

Are you the Candidate we’re looking for?

The Frontline TA unit is currently seeking a dynamic, self-motivated individual to join our team to provide operational and administrative support. We are looking for candidates who are confident and experienced in providing operational and administrative support across multiple teams and organisations. 

​

The ideal candidate for this role will be comfortable interacting with a range of different individuals and organisations, including independent consultants and Frontline AIDS colleagues at all levels. They will be confident about engaging with a broad range of organisations - from the Global Fund and UN to community and civil society organisations, including Frontline AIDS partners.

​

Applicants should submit CVs and a cover letter which clearly outlines how they meet the person specification and are suitable for this role.

N.B Candidates MUST have the right to work in either the UK or South Africa. 

​

​

How to apply

​

​Find out more by downloading the full job description and person specification.  If you are excited by this opportunity and think it’s right for you, we’d love to hear from you so apply using the button at the bottom of this page and upload your CV along with a covering letter outlining why you are a great match for this role. 

​

The job description is - JD Support Officer Technical Assistance Feb 2026.pdf

​

Closing Date is: 22 March 2026

​Interview Date is: TBA

​

Please note: Salaries shown are benchmarked locally.​

​

We have transitioned to a hybrid model of working.  We are currently working from home but you will also be required to spend time working alongside your team as appropriate. The successful applicant will need to hold the right to work in the UK and /or South Africa.

​

​Frontline AIDS is committed to an inclusive hiring approach.  We welcome applications from historically marginalised groups including people living with HIV, people of colour, people with disabilities, LGBTIQ+ and non-binary individuals. If you require any adjustments to make the recruitment approach more accessible please do include in your application.

​

 ​All offers of employment will be subject to satisfactory references and a criminal records check. Having a criminal conviction and/or any other information divulged on the DBS/PVG or country equivalent check would not necessarily prevent you from working for the charity, but any recruitment decision will be dependent on the nature of the position sought and the circumstances and background of the offence(s).

​

Do you enjoy delivering great supporter care while keeping financial processes running smoothly? Looking for a varied role where your organisation and people skills make a real difference?

A leading UK charity is seeking a Supporter Care & Finance Officer for a 12-month maternity cover. You’ll play an important role in delivering excellent donor care and ensuring accurate financial processing, working across both supporter care and finance. 

The role requires you to be in the office once a week as a minimum.  This role is full time. Working 35 hours a week but they would consider candidates looking for less hours.   

Key Responsibilities

• Deliver high-quality supporter service and manage donor communications
• Maintain accurate donor records in Salesforce
• Process donations, payments and grant transactions
• Manage sales and purchase ledgers
• Raise invoices, chase debtors and support month-end tasks
• Assist with reporting and supporter care activity

You’ll also gain exposure to a major data integration project between Salesforce and Sage 200.

About You

Essential:

• Experience in a charity finance function
• Experience processing donation income and reconciliations
• Strong Excel and CRM skills
• Excellent communication skills

Desirable:

• AAT qualified or ACCA part-qualified
• Knowledge of Salesforce Lightning or Sage 200
• GDPR or supporter-care experience

Don’t delay get in touch today. We are reviewing CV’s as they come in. We would be happy to discuss the opportunity in more detail and share the full job description.   

Timelines:
Deadline for applications: 12pm, 19th March
Interviews: In person on 25th & 26th March

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

AMMF is the UK’s only charity solely dedicated to raising awareness of and funding research into cholangiocarcinoma (bile duct cancer).  The charity works closely throughout the UK with clinicians, healthcare professionals, researchers, policy makers, patients and their carers, as well as actively collaborating across Europe and globally.  

The role of the Fundraising Support and Admin Officer is to deliver high quality, responsive fundraising support across all areas of fundraising, and to drive forward AMMF’s fundraising activities, strategy and relationship development with supporters and funding partners, including the development and use of social media, and Microsoft Office, to achieve this.

It is expected the Fundraising Support and Admin Officer will develop an understanding of AMMF’s aims and objectives and its policies and procedures.

Tasks and Responsibilities:

1. Successfully co-ordinate and manage all fundraising activities – which include individual giving, digital fundraising, events, In Memory, legacy giving and online shop sales.
2. Support all aspects of contact with AMMF’s supporters and fundraisers, via social media platforms, the discussion groups and forums, email, including e-shots, mail and telephone.
3. Manage and maintain the fundraisers’ events diary.
4. Develop, maintain and manage a comprehensive database of supporters and fundraisers using a CRM system.
5. Manage and record all information relating to fundraisers’ activities, results and income, including recording Gift Aid.
6. Record, reconcile and provide accurate financial information to the CEO and trustees as required. 
7. Identify and progress fundraising opportunities to generate sustainable income.
8. Support the Head of Events and Campaigns with the delivery of fundraising campaigns, ensuring they are cost effective and maximise income.
9. Support the development of a fundraising and communication strategy.
10. Manage all aspects of the charity’s online shop.
11. Attend external AMMF networking, partner and fundraising events when required.
12. Attend the annual AMMF conference and fulfil duties as required.   
13. Produce ad hoc reports to support senior management team as and when required.
14. Carry out projects and/or any ad hoc tasks as required by the CEO and Head of Events and Campaigns.

General:

1.  Effectively communicate internally and externally, providing a professional and courteous service at all times.
2. Support team members, fundraisers, supporters and volunteers to be as effective as possible in their work for AMMF.
3. To be prepared to work flexibly, when required, to best meet the needs of the charity.
4. To participate in team meetings, training courses, events, and e-learning where required/appropriate.
5. Ensure that all administration associated with this role is delivered promptly, with particular focus on database management and communication with fundraisers and supporters.
6. Ensure all activities and actions comply with the General Data Protection Regulation (GDPR) and relevant charity Codes of Practice.

Person Specification:

Essential criteria

1. Previous experience and understanding of working within the charity sector and, in particular, of fundraising using a range of techniques including social media, and knowledge of fundraising platforms such as Justgiving, Enthuse, Benevity, Charities Trust, Much Loved, CAF. 
2. Competent with Microsoft Office, in particular Word, Excel and PowerPoint, and with emailing services such as Mailchimp, virtual meeting platforms Teams and Zoom, and social media platforms, Facebook, X, LinkedIn, Instagram, Bluesky, and Hootsuite.
3. Excellent organisational and time management skills.
4. To be sensitive to the areas of work AMMF is involved in.
5. Ability to motivate and enthuse colleagues, fundraisers and supporters.
6. Willing and able to work outside usual office hours to support external events where, when and if required.
7. Current driving license and access to /use of a vehicle (useful not essential).
8. To possess or achieve a satisfactory Disclosure and Barring Service (DBS) check.

Benefits:
Annual leave: 31 days including Bank Holidays

Pension

On-site parking

Please note this is a full-time, office-based position (37.5 hours per week). Applications for a four day week will be considered (Monday, Tuesday, Thursday and Friday), with salary offered on a pro rata basis.

Trust Fundraising Support Officer

Hours: Part-time 14 - 17.5 hours per week

Location: Hybrid working

Salary: £26,000 - £29,000 (Pro Rata)

Contract: Permanent

DBS: A basic check will be required

About Us

At Epilepsy Action, we are inclusive, ambitious, supportive, and committed to creating a world without limits for people with epilepsy. 

​As we achieve the goals in our 2024 – 2030 strategy, we are excited to welcome you to our passionate, supportive and committed team.

​We understand the importance of a work life balance, and that's why we have a number of ways to support our people to achieve this. By operating a flexible and supportive approach, we empower people to work in a way that suits them that also meets the need of the charity.

​If you are interested in building a career you can be proud of in an inclusive and ambitious organisation, we might have the role for you!

​About the Role

We are currently seeking a Trust Fundraising Support Officer to join our growing fundraising team. 2025 was our best year yet for income and this role is pivotal in helping us to take the next step in further growing our income.

This new role will play a key part in delivering funding from Trusts, Foundations and other funders across the UK, supporting the Senior Trust Fundraising Officer to maximise our income. You will be responsible for making small-scale grant applications, and for growing our grants portfolio through identifying new funding opportunities.

There will be a range of projects to work on, providing vital support to ensure that we are increasing the number of warm funders who regularly support the charity.

Your key responsibilities will include:

• Build up a strong pipeline of prospective funders by researching trusts that align with Epilepsy Action’s vision and strategy
• Secure income from small-scale charitable trusts, foundations, and other grant makers to meet individual and team targets
• Ensure timely thanking, updates and reporting for all grants and donations from our rolling programme of applications
• Use data in the CRM to analyse trends and identify opportunities

At Epilepsy Action we recognise the power of collaboration and teamwork, so our team members with hybrid contracts can expect to work a minimum of 40% at our office in Leeds. On average this is 2 days a week, normally on Mondays and Thursdays, for full-time employees. The expectation to collaborate face-to-face is driven in part by your role and the activities you need to do which may vary from time to time, so you will need to work in a flexible way to help us create a world without limits for people with epilepsy.

About you?

We are looking for a dedicated fundraiser who has:

• Experience in using specialist fundraising research tools
• Proven communication, writing and editing skills
• Proven experience of securing donations, grant income or new business
• Familiarity with CRM systems and digital tools
• Organisational skills, is detail-oriented, and able to work to tight deadlines

Interested?

If you are interested in what you have read so far you can either submit your application via our online portal or alternatively if you still have some questions before applying you can contact us for a friendly informal chat.

Closing Date: 9am on Monday 23rd March 2026

Informal Chat: These will be arranged on an ongoing basis as applications are reviewed

Interviews: Thursday 2nd April 2026

Recruitment Process: We believe that having an informal chat before the formal interview process allows us and you to have an open and honest conversation about the role, our organisation culture and what attracted you to apply. This is why as part of this process we will be inviting people to a 30-minute online chat with a member of our team before inviting shortlisted candidates to a formal interview.​

We reserve the right to close this vacancy early if we receive a high volume of applications therefore early applications are advised.

Do you love helping people and helping a great charity at the same time?  Are you friendly, clear and compassionate when speaking to our supporters on the phone or in person?  Do you have strong computer skills and a keen attention to detail?

At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home. 

We’re looking for a friendly, hard-working, compassionate individual to join our fast-paced team. You will have strong communication skills, with a friendly demeanour and a positive, ‘can do’ attitude.  Sound computer skills are also essential for success.  Our Supporter Services Team is the first port of call for many of our supporters and we hope each interaction is the beginning of a lasting relationship in support of our charity. 

To be successful in this role you will: 

• Have previous experience in a customer services/administrative role

• Be friendly, compassionate and self-motivated 

• Possess a natural ability to engage with people on the phone or in person, and encourage trust and enthusiasm at the start of a supporter’s journey with the charity 

• Be able to work at a computer for significant periods of time, as well as acting as an effective and engaged team-player. 

• Have excellent computer skills – touch-type desirable, confident using a database, ensuring data input is clean and efficient.

• Regular monitoring of a busy team inbox and responding to or forwarding on emails in a prompt and helpful manner, within agreed timescales 

• Have responsibility for the recording of donations and other financial data onto the database and handwritten ledger – ensuring accuracy at all times 

• To ensure timely and efficient thanking of our supporters 

• Possess a full driving license

Please see the job pack attached for further information on the role.

What we offer:

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

• Flexible working and the opportunity to WFH one day per week to support work-life balance
• Generous annual leave entitlement with additional leave for long service 
• Enhanced sick pay
•  Access to an Employee Assistance programme which offers 
  both virtual and in-person support, 24/7 access to a GP 
  surgery web app, as well as lifestyle savings across online and 
  high street shops
• Free flu jabs
• Charity events throughout the year
• Employer enhanced auto-enrolment pension scheme with 8% employer contribution
• Ongoing commitment to training and professional development

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

Successful candidates will have access to vulnerable beneficiaries and will therefore require an Enhanced Disclosure from the Disclosure and Barring Service (DBS). 

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and Person Specification and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

Would you like to make a difference to the lives of people and communities in need? Do you have strong organisational and interpersonal skills? Are you passionate about personal development and transformation? If the answer to these questions is yes, you should consider joining Citizens Advice North Staffordshire, one of the largest and most dynamic advice charities in the country. We are the People’s Champion.

Citizens Advice North Staffordshire is looking to recruit a new Executive Support Officer. This is an exciting opportunity to join an established and nationally respected charity at a time of genuine transformation, following our recent move to a modern, bright new office space, inspired by our Senior Management Team and CEO.

As Executive Support Officer, you will assist the CEO and Senior Management Team:

• with strategic developments in the delivery of advice and advice services
• developing new services designed to support hard-to-reach client groups
• uphold relevant quality standards and help to achieve our Corporate Plan objectives

Reporting to the Facilities & finance Manager, the Executive Support Officer will support the CEO and Senior Management Team on a daily basis. Ideally, you will have experience of providing executive-level support, have strong interpersonal skills and be comfortable speaking to partner representatives.

The ability to demonstrate an empathy with and understanding of the needs of vulnerable clients would be a distinct advantage.

Benefits

• 25 days annual leave plus bank holidays
• Birthday leave, after 3 months service
• Flexible working arrangements
• Pension salary sacrifice scheme
• Health & Wellbeing programme
• Employer funded cash Health plan
• Employee discounts through Perkbox
• Employee Assistance Programme