Support officers jobs in dagenham, greater london
ABOUT US
We are National Energy Action (NEA) – and our vision is to end fuel poverty. Our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe. However, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
Our teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that makes a genuine difference to people’s lives each and every day.
THE ROLE
This role offers a unique and rewarding opportunity to lead National Energy Action’s efforts to improve the lives of those experiencing fuel poverty, with a focus on enhancing building fabric and energy systems. The successful candidate will play a key role in advancing the organisation’s expertise and credibility in this area and will be a passionate advocate for energy efficiency as a vital solution to fuel poverty.
As our new Director of Homes, you will lead our engagement with governments, industry partners, consumer protection bodies, and research organisations to highlight the needs, opportunities, and challenges faced by fuel-poor households.
You will be a member of National Energy Action’s Senior Management Team, helping to shape the strategic direction of the charity. You will lead and support a dedicated team, managing innovative projects designed to deliver meaningful impact.
Reporting directly to the Chief Executive, you will oversee the development and delivery of high-profile demonstration projects and ensure that insights and evidence from this work are widely shared. You will also lead our influencing efforts, working with key stakeholders and policymakers to drive lasting change.
As part of our Senior Leadership Team, you will collaborate closely with colleagues across the organisation to help guide National Energy Action into the future.
WHAT YOU WILL NEED TO SUCCEED
To thrive in this role, you will combine strategic vision with a deep commitment to social justice and environmental sustainability. You’ll understand the urgency of addressing fuel poverty and the critical role that energy efficiency and retrofit measures play in creating warmer, healthier homes.
With a strong grasp of both the policy landscape and technical delivery, you will be confident navigating the complex challenges and opportunities facing the sector.
You will be an effective leader who can bring people together — within and beyond the organisation — to develop and deliver impactful projects. Whether influencing national policy, designing innovative demonstration initiatives, or forging partnerships across industry and government, you will be driven by the desire to make a tangible difference to the lives of those most in need.
You will need to be an excellent communicator, able to represent National Energy Action with credibility and authority in high-level discussions and public forums.
Strategic, collaborative, and highly motivated, you will play a central role in shaping the charity’s future direction and ensuring we remain a trusted voice in the national conversation on energy and fuel poverty.
The client requests no contact from agencies or media sales.
About Us:
At Parkinson’s UK, we’re more than just a charity – we’re a movement of people determined to make a real difference. Every day, we work tirelessly to improve the lives of people affected by Parkinson’s, their families, and their communities. Through groundbreaking research, life-changing support services, and bold advocacy, we’re driving progress and hope.
Our Major Gifts Department is a driving force behind our mission, securing the essential resources that power our work and amplify our impact. As part of a well-supported and collaborative Trusts and Statutory Team, you’ll also benefit from the expertise of a dedicated Prospect Research team, a dynamic Special Events team, and a passionate Philanthropy team. This role offers a unique and exciting opportunity to not only contribute to meaningful change but also to advance your career within a highly supportive and resourceful environment.
About the Role:
Are you ready to take your fundraising career to the next level? We’re looking for a passionate and driven Senior Trusts Officer to join our dynamic team. In this pivotal role, you’ll build meaningful relationships with trust funders, craft compelling proposals, and uncover exciting new opportunities to fuel our mission.
This is your chance to directly influence the future of Parkinson’s UK, helping us secure the support we need to transform lives.
What You’ll Do:
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Build and nurture strong, lasting relationships with trust funders, inspiring them to join us in our mission.
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Craft persuasive, high-quality proposals and reports that secure significant gifts and maximise the long-term value of your portfolio.
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Lead innovative strategies to engage the Parkinson’s community, shaping the future of our fundraising efforts.
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Create unforgettable donor experiences, from bespoke content to exclusive, targeted events.
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Take the lead in implementing a new mid-value trust fundraising strategy, working collaboratively with your fellow senior officer to drive success.
What You’ll Bring:
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A proven track record of securing five-figure gifts from major trusts and foundations.
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Expertise in trust fundraising, including bid-writing, budgeting, and reporting on outcomes.
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A deep understanding of the needs of the Parkinson’s community, coupled with excellent interpersonal and diplomacy skills.
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Strong teamworking skills, with the ability to lead internal project teams toward shared goals.
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Experience working collaboratively in a digital environment, including proficiency with fundraising databases and online research tools.
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Exceptional analytical, organisational, and written communication skills, with the ability to present data clearly and persuasively.
Why Join Us?
This is more than just a job – it’s a chance to make a real, lasting impact. At Parkinson’s UK, you’ll be part of a supportive, passionate team working together to create a brighter future for everyone affected by Parkinson’s.
You’ll enjoy a rewarding environment where your skills and ideas are valued, and where you can see the tangible difference your work makes every day.
Ready to Apply?
If you’re ready to take on this exciting challenge, we’d love to hear from you. Please send us your CV along with a detailed supporting statement that demonstrates how you meet the criteria outlined in the "What You’ll Bring" section.
Interviews will be held in person on 1 July 2025 at our London office.
Join us, and let’s change lives together.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

The client requests no contact from agencies or media sales.
About the role:
Consistently rated amongst the world's best universities, Imperial College London is committed to developing the next generation of researchers, scientists and academics through collaboration across scientific fields. Located in the heart of London, it is a multidisciplinary space for education, research, translation and commercialisation, harnessing science and innovation to address global challenges.
Do you have an enquiring mind and strong interpersonal skills? Do you enjoy producing high-quality research for different audiences? Advancement are looking for an enthusiastic and proactive Prospect Development Officer to play a key role in building a strong base of support to bolster the University’s fundraising activities and maximise its philanthropic income.
What you would be doing:
In this role you will:
- Utilise a range of sources to identify and produce high quality research on individuals, companies and charitable foundations for a variety of purposes and different audiences.
- Develop and maintain positive relationships with fundraising colleagues and other senior members of staff.
- Champion and implement the Prospect Development team’s processes to ensure prospects are allocated and managed appropriately.
- Support the Prospect Development team with active management of fundraisers’ portfolios, including the delivery of quarterly pipeline review through the provision of accurate reporting and prospect analysis.
What we are looking for:
You will have:
- Experience of using various online resources to collate information, employing varying techniques and processes for gathering and disseminating information.
- Experience of translating information into briefings and writing reports for a wide range of audiences.
- Experience of recording and maintaining data.
- Experience of Higher Education Fundraising.
- Good organisational skills, demonstrating the ability to manage full workloads and conflicting priorities and deadlines.
What we can offer you:
- The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
- Benefit from a sector-leading salary and remuneration package (including 39 days’ annual leave and generous pension schemes).
- Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
- Interest-free season ticket loan schemes for travel.
- Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.
Further Information
This is a full-time permanent post.
Click the apply button to find out more.
Closing date: 23 June 2025
Senior Training Design Officer
Location: National Support Centre, London, SE1 / Hybrid working
Contract: Full time, fixed term one-year contract.
Salary: £32,500 gross per annum
Closing Date: 26 June 2025
Are you an educator looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.
We are currently looking for a Senior Training Design Officer to join the Sea Cadet’s Learning Development team.
If you enjoy creating fun, high-quality session plans, activities and resources for indoor and outdoor learning this could be the role for you.
Responsibilities
- Create fun, engaging learning activities and sessions
- Work with subject matter experts to ensure sessions are accurate and practical
- Promote the use of the sessions by engaging with volunteers at all levels
- Manage the creation of how to videos to support learning
- Participate in training reviews and evaluation
- To advise and consult on the creation of learning materials enabling a more inclusive Sea Cadet Experience
- Support active collaboration and sharing of effective practice.
- Lead working groups to empower young people to take ownership of their own learning
Requirements
Requirements
- Experience in creating fun, engaging learning activities
- Experience designing outdoor learning
- Confident writing high-quality session plans
- Experience working with young people
- Experience working with subject matter experts to create content
- Demonstrable experience in project management
- Strong IT literacy
Desirable
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- Knowledge of STEM subjects or Community Engagement
- Experience with e-learning
- Video editing skills e.g. Premier Pro or graphic design skills e.g. Illustrator or Canva
- Experience of working with 9-12 year olds – and creating age appropriate learning resources
For further information, please download the Recruitment Pack.
Benefits
- Some hybrid working opportunities
- Cycle to work scheme and Season Ticket Loan
- 25 days annual leave plus bank holidays
- Life assurance (4x salary) for those that join the pension
- Private medical insurance
- Pension (employer contribution up to 10%)
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
- National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise.
If you are interested in this Senior Training Design Officer vacancy, applications must consist of an including a 500 word supporting statement around they think they fit the job description and person specification, along with a CV. Without this, we sadly will be unable to consider your application for this role.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo a criminal record check, and successfully acquire MoD security clearance.
We help launch young people for life through adventure.




The client requests no contact from agencies or media sales.
The CMV Connect Project Coordinator role is designed to enhance the charity's outreach and support initiatives, focusing on building and maintaining relationships with healthcare professionals, families, and the broader community. This position involves coordinating projects that aim to increase awareness, provide resources, and support families affected by cCMV. This role is a part time role funded by National Lottery Community Fund. It is a freelance contractor role, as it is a contract for services.
CMV Action is a UK-based charity dedicated to supporting families affected by congenital cytomegalovirus (cCMV), a leading cause of childhood disabilities such as deafness, developmental delays, and vision impairment. The charity provides information, advocacy, and support to raise awareness and improve outcomes for those impacted by cCMV, both during pregnancy and in babies and children.
Key Responsibilities
- Project Coordination: Oversee the planning, implementation, and evaluation of CMV Connect initiatives, ensuring they align with the charity's objectives. Work with other Operation Team members and report to the Board fortnightly.
- Supporting families: Work with the trustees to follow up on those we support and identify how we can support them in the future. Work with volunteers to organise in-person and online opportunities for families to meet up.
- Volunteer Coordination: Recruit, train, and support volunteers involved in CMV Connect project.
- Event Management: Organise and support events and campaigns aimed at raising awareness and funds for CMV Action.
- Stakeholder Engagement: Develop and maintain relationships with healthcare professionals, community groups, and other families to promote awareness and support for cCMV. Provide social media content to the Fundraising Officer when each milestone is reached.
- Resource Development: Assist in creating and distributing educational materials and resources for families and healthcare providers.
- Data Management: Collect and analyse data to assess the impact of initiatives and inform future strategies. Financial data collection for the final evaluation report.
Person Specification
Essential
- Education: Degree level qualification or equivalent experience in a relevant field.
- Experience: Proven experience in project coordination, stakeholder engagement, and working within a charitable or healthcare setting. Previous working experience with volunteers within a project would be ideal.
- Skills: Strong organisational, communication, and interpersonal skills; proficiency in Microsoft Office, including proficiency in Excel.
- Attributes: Ability to work independently and as part of a team, manage multiple tasks, and maintain confidentiality.
Desirable
- Qualifications: Project management or volunteer management qualification.
- Experience: Experience in fundraising, event management, and using CRM systems, experience managing a similar project or offering support to families.
- Knowledge: Understanding of public health issues, particularly related to congenital infections and how to work in the charity sector.
Working Conditions
- Location: The role is home-based with occasional travel required for meetings and events.
- Hours: Part-time position, with flexibility to accommodate the needs of the projects. Approximately 16 hours per week, equivalent to 2 days per week.
- Salary: £150 per day, 8 hours a day, approx. 2 days a week, approx. 40 weeks till early June 2026.
This role offers an opportunity to make a significant impact on the lives of families affected by cCMV, contributing to the charity's mission to raise awareness and provide support.
This role has been funded thanks to The National Lottery Community Fund!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home.
We are a, developing organisation working with people experiencing homelessness in the East End of London. We specialise in providing housing advice & support for rough sleepers, working to tackle health inequality & substance use and providing psychological support.
We take an innovative approach to the work that we do and the services that we run, driving forward best practice to ensure the best possible outcomes for the people that we work with.
Our team and culture are built around our core values of compassion, respect, inclusiveness, empowerment & justice.
About the role
- Be a key point of contact for receiving and processing referrals to the Providence Row, Resource Centre.
- Complete assessments of those referred to the Centre
- Make statutory and non-statutory housing referrals dependant on the persons need and eligibility.
- Build and maintain strong relationships with key partners, including outreach teams, health services, City of London Police and other support organisations.
- Work within the Team Around Me model, engaging closely with the City Outreach Teams and the Navigator service to develop and implement joint action plans for people rough sleeping.
- Connect City clients with essential health services to address tri-morbidity—the complex combination of physical ill health, mental health, and substance use that often affects individuals experiencing chronic homelessness.
- Facilitate referrals to training, employability, and volunteering programs to support long-term stability and independence.
Benefits
- 27 days holiday plus bank holidays
- Pension – 5% employer, 3% employee
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
To apply
Please follow the link on the Charity Jobs website and submit your CV along with covering letter. Interviews will be held on a rolling basis.
Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Interviews
On a rolling basis
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vacancy Reference Number:
SA/GF/UKFS-R1
Position title:
Systems Accountant
Reports to:
Global Finance Officer
Location:
REMOTE
Hours of Work:
Full-time, 35 hours per week
Salary guideline:
Competitive
Terms of Employment:
12-Months’ Fixed-Term Contract (with a 6-Month Probationary Period, extendable and renewable)
Application Process & Closing Date:
Send an up-to-date CV and supporting Covering Letter by Email by no later than 20th June 2025
Approx. Interview & Role Commencement Date(s):
Interviews: W/C as and when suitable candidates apply
Start: ASAP thereafter
ROLE OVERVIEW:
Muslim Hands is seeking a dynamic and experienced Systems Accountant to lead the implementation of a bespoke budget and finance management system for our grant-receiving partners. This role is critical in ensuring smooth onboarding, system integration, and ongoing support to enhance financial management practices across our partner network.
See full role details attached!
Notes:
Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Online Interview with Muslim Hands; therefore, please familiarise yourself with MS Teams / Zoom.
We reserve the right to end the application procedure early should the right candidate be found.
Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.
Send an up-to-date CV and supporting Covering Letter by Email by no later than 20th June 2025
The client requests no contact from agencies or media sales.
We are Living Streets, the UK charity for everyday walking.
We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to walk and wheel more.
Immediate start required
Who we’re looking for
We’re seeking an organised, insightful, and collaborative Monitoring and Evaluation Officer to help strengthen the evidence base behind our work. You’ll have experience supporting monitoring and evaluation across a range of projects - ideally including behaviour change or public engagement initiatives - and be comfortable collecting, analysing and interpreting both quantitative and qualitative data. You’ll also be confident using tools such as Excel and survey platforms to create clear, informative outputs that support reporting, learning, and continuous improvement.
You’ll be someone who thrives in a dynamic, mission-driven environment and enjoys working with a wide variety of teams and stakeholders. Whether developing outcome frameworks, coordinating participant feedback, or supporting the delivery of theory of change activities, you’ll bring a proactive and supportive approach to building evaluation capacity across the organisation. A keen eye for detail, a commitment to inclusivity, and a passion for generating evidence that drives positive change will be key to your success in this role.
Why join us?
At Living Streets, you’ll join a friendly, values-driven team working to create a nation where walking is the natural choice for everyday journeys. As the UK charity for everyday walking, we’re tackling congestion, pollution, preventable illness and social isolation - one step at a time. You’ll enjoy a flexible, supportive work environment with opportunities for personal and professional growth, and the chance to influence meaningful national change. Join us and help create a walking nation.
Closing date: 20/06/2025 09:00am
Interviews: 27/06/2025 online via Teams
Applicants must visit our website to download and complete the application form, CVs will not be accepted.
The client requests no contact from agencies or media sales.
About Women in Prison
Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.
Job Description:
Job Purpose:
The Family Advocate will provide trauma-informed specialist support to women in the community and in prison who are at risk of losing custody of their children/have already experienced child removal. This role will also upskill colleagues, and work with Children’s Social Care teams to improve the response to women impacted by the criminal justice system.
Key Responsibility Areas
1. Provide high-quality, trauma-responsive support to women in contact with the criminal justice system, who are at risk of experiencing/have experienced child removal.
2. Provide expert advice and support to colleagues, including upskilling through information and training sessions on Children’s Social Care and family court processes, and increase Children's Social Care teams' knowledge and understanding on women in the criminal justice system.
3. Develop effective relationships with key stakeholders, such as Children’s Social Care, probation, prison, to ensure a collaborative approach to women’s needs.
4. Monitor case management systems to ensure accurate and timely data recording, aligning with contract KPIs and WIP policies.
The client requests no contact from agencies or media sales.
Are you someone who enjoys hands-on work and wants to make a meaningful difference every day? At Age UK Bromley & Greenwich, we’re looking for a practical, compassionate individual to join our team as a Handyperson. This is a vital role supporting older people and those with long-term health conditions as they return home from hospital.
You’ll be part of a fast-moving, highly valued service that helps people stay safe, independent and confident in their own homes. From installing grab rails and key safes to putting up curtain rails or fixing minor plumbing issues, the work you do will directly improve lives and reduce the risk of accidents and readmissions.
This role is ideal for someone who enjoys variety and problem-solving, as no two days are the same. You’ll work closely with occupational therapists, respond to referrals (often on the same day), and be trusted to manage your own tasks with care and professionalism. You’ll also support our paid-for service offering, where your practical help continues to give people the reassurance they need to live independently.
We’re looking for someone with a solid set of DIY skills, a proactive attitude and a full UK driving licence. In return, you’ll join a warm, committed charity that has been supporting the local community for over 50 years. You’ll be part of a team that genuinely cares about the people we serve.
If you're ready to bring your practical skills into a role with real purpose, we’d love to hear from you.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.




The client requests no contact from agencies or media sales.
Client Adviser – Services & Grants Team
Location: Hybrid working (currently two days per week in our London office).
Contract type: 1 year Fixed Term-Contract, 35 hours a week
Starting Salary £35,790 per annum
About Bank Workers Charity
We’re the charity for past and present bank employees and their families – here when life gets tough.
Every year, we help thousands of people navigate challenges like financial problems, mental health concerns, housing issues and more. We do that through free, confidential support – from expert advice and specialist referrals to financial grants.
We believe everyone deserves support when they need it most and we work hard to make sure that happens. If you care about making a real difference to people’s lives, you’ll be in good company here.
About the role
Our Client Advisers are often the first people our clients speak to – and that first conversation really matters.
Whether someone is facing financial hardship, struggling with their mental health, or unsure where to turn for help, you’ll be there to listen, understand, and guide them through the support we offer.
It’s a varied and rewarding role. You’ll provide advice and guidance, coordinate casework, process grants, and refer clients to our trusted partners – helping them access the right support at the right time.
You’ll be part of a friendly, collaborative team who share ideas, support one another, and care deeply about doing good work. We’ll make sure you’re fully trained, supported, and encouraged to grow.
If you’re empathetic, organised, and want to make a meaningful difference to people’s lives, this could be the role for you.
About you
You’re someone who genuinely cares about helping others – and knows how to listen without judgement.
You have experience supporting people with things like housing, benefits, mental wellbeing or budgeting – or you might come from another role where empathy, problem-solving and clear communication were key.
Some of the people you support may be facing difficult situations, so you’ll be calm under pressure and confident making decisions. And while not every call is as complex, you’ll always have the support of your team.
You’ll be organised, curious, and open to learning. Most of all, you’ll want your work to have a tangible, positive impact on people’s lives.
What we offer
We’ve put a lot of energy into being a great place to work. We’re proud of our supportive culture and commitment to equality, diversity and inclusion. There are plenty of learning opportunities, and as a wellbeing charity we aim to be a leader in wellbeing support for our people.
Our benefits include:
· 28 days holiday, plus statutory bank holidays
· 8% employer contribution to Bank Workers Charity’s pension scheme and up to 3% matched with employee contributions
· A wide range of employer funded wellbeing experiences through Heka
· Flexible benefit provision (including Bupa plan, cycle to work, payroll giving and electric car scheme)
· Group Life Cover (three times annual salary)
· Weekly wellbeing half hour
· Employee Assistance Programme
To apply, please review the attached applicant pack, which includes the job description and person specification, and send a CV and a supporting statement.
In your supporting statement, please tell us (around 100 words per answer):
1. What makes you a good fit for this role? Tell us about the experience and transferable skills you’d bring – particularly anything that relates to the role description.
2. Can you share an example of how you’ve supported someone facing a difficult situation? We’d like to hear how you’ve helped them overcome challenges to do with housing, benefits, debt, mental health, domestic abuse or caregiving.
3. Describe a situation where you had to explain something clearly and sensitively to someone who was struggling. How did you approach it?
Closing Date: Tuesday 17th June 2025.
Interview date: Tuesday 24th June 2025
Bank Workers Charity is committed to supporting diversity and inclusion and welcome applications from all backgrounds and communities.
The client requests no contact from agencies or media sales.
About Beyond Autism
We are experts in delivering autism education services from pre-school to 25. BeyondAutism is a nonprofit organisation, driving change in the world of autism education to ensure autistic children and young
adults access an education which empowers a life full of choice, independence and opportunity. We do
this by creating positive educational experiences, training for the professional team around a child, and
information, resources and support for families and carers.
Our services:
We deliver rapid and sustained outcomes in our Early Years’ service by working with parents and children
together. Empowering parents to feel resilient and confident in meeting the needs of their child leads to
aspirational, informed choices creating a positive and successful step into primary education.
Our two schools and 2 Post-19 services have a specialist curriculum that ensures sustained success beyond the
age of 25, setting children and young adults up with the skills and independence to lead a life of their choosing.
By teaching them the academic and life skills they need and through the promotion of a happy, caring
environment, we nurture the confidence, independence and self-belief to enable them to make the most of the
next stage of their life or education.
We also work more widely, activating networks and building local capacity with our solution focused Outreach
team. Our unique BeyondAutism Fast Responder® service works at the point of crisis to change the national
picture and reduce school placement breakdown
Our Values
At BeyondAutism we are:
Dedicated to delivering excellence
Developing expertise, outstanding services and positive engagement, always seeking to go above and beyond
expectations.
Committed to Behaviour Analysis, underpinned by the science of Applied Behaviour Analysis and Verbal
Behaviour
Contributing to research and ensuring our staff continually develop and share best practice that ensure
aspirational outcomes are achieved for autistic individuals.
Respectful
Embracing diversity, showing integrity, acting with compassion and always treating people with dignity.
Proud to challenge
Listening, changing thinking, shifting attitudes and educating
Overview:
• As COO you will be BeyondAutism’s second-in-command and be responsible for the financial well-being
of the charity, financial and commercial strategy and day-to-day operational excellence.
• The overarching purpose of the COO position is to work with the CEO on defining the financial and
operational strategy of BeyondAutism and then to implement it, thereby enabling the charity to deliver its
charitable objects.
• You will provide strong leadership of the finance function, being proactive, outward facing and an
exceptional manager of stakeholder relationships.
Responsibilities
• Leadership and management of a senior team to deliver business plans in pursuance of the strategic
objectives.
• Developing and leading the finance and operations functions (HR, Facilities, and Projects) so that they
facilitate the growth and reach agenda.
• Provide leadership on Finance and Accounting strategy, to optimise BeyondAutism’s financial performance.
• With the CEO and Heads of Services, ensure that our regulatory services remain outstanding.
• To deputise for the CEO as required.
Strategic leadership
• Delivering results during a period of unpredictability, negotiating with and influencing senior stakeholders from
a variety of disciplines (political, commercial, and Local Authority).
• Leading the operations functions so that they are proactive, outward-facing and viewed as an essential partner
in the decision-making process.
• Increasing the commercial capability throughout the organisation, with a focus on delivering value for money
through effective contract and supplier management.
• With the Heads of Services, review the model for service delivery as part of implementing the reach strategy.
This will include the service models currently operating in London.
• Building and enacting transformational change to the commercial strategic decision making in collaboration
with the CEO.
• With accountability for procurement and contract management, you will demonstrate ongoing improvement to
processes and transparency, working to create a system in which it is faster and easier to satisfy Trustee
scrutiny and meet accountability requirements.
• You will operate collegiately with the Senior Management Team to ensure we build effective customer
relationships and deliver services that meet the needs of the end-user.
• You will be accountable for an Operational Blueprint that delivers growth for the organisation.
• Assess the revenue opportunity versus the risk and cost profile of the pricing/operating models.
• Advise on strategic implications resulting from legal and regulatory changes.
• Define and oversee adherence to policies and procedures.
• Own and apply commercial scrutiny.
• Establish and embed a system to track and monitor all contracts, tracking all changes regardless of risk
attributed to the given clause.
• Localise and translate standard contract templates where applicable and maintain these templates.
• Provide risk advice to the Senior Management Team.
Financial leadership and management
• Ensure that company financial systems are robust, compliant and support current activities and future
reach/growth.
• Ensure that all regulatory requirements are met including the Charity Commission, Ofsted and Company Law.
• Take a lead role along with the CEO in arranging finance in accordance with Trustee strategy.
• Ensure appropriate reporting of the month end is timely and informs decision making.
• Write and share a monthly analysis flagging key risks and, with the CEO, ensure actions are taken to mitigate
risks.
• Provide reporting against budget/forecast, ensuring viability of each service within full cost recovery
parameters.
• Provide executive summary reporting to Trustees.
• Lead the budget setting process, liaising effectively with each member of SMT and the finance team.
• Presentation of Budget to Trustees.
• Reflect and present information in appropriate formats for internal and external use.
• Take the lead as appropriate on specified projects, following our project management processes.
• Ensure your team are supported and skilled in new service development.
About the role
5
Facilities
• Senior leadership oversight of the facilities strategy, including health and safety compliance, appropriate and
robust contracts and a viable maintenance cycle.
• Through your leadership team, ensure quality and compliance systems and processes are embedded,
informative and enabling of a learning organisation.
• Ensure that BeyondAutism has the best affordable IT infrastructure and resources.
• Ensure that our premises are fit for purpose, in the right place, at the right time.
HR
• Senior leadership oversight of the people strategy ensuring swift action and appropriate scrutiny of our
recruitment and retention strategy.
• With the CEO and wider SMT ensure that BeyondAutism is an employer of choice within our sector.
• With the Head of HR, support in the design and implementation of key HR strategic initiatives and drive
performance improvements across the HR team.
Projects
• Senior leadership oversight of the project portfolio, specifically driving sustainability and viability through our
reach agenda.
• With the Projects Manager, ensure deadlines are met and projects are delivered within agreed budgets.
• Ensuring reporting is timely and data rich to underpin decision-making.
General responsibilities
• To understand, adhere to and actively implement all the policies and procedures of BeyondAutism.
• To safeguard children and vulnerable adults at all times.
• To undertake training as required.
• Assist with other work, events and projects as needed.
• Any other duties that the Chief Executive Officer may reasonably require.
If selected for interview you will be required to fill out a full application form for safer recruitment purposes. There will be a 2-stage interview: The first stage will be a remote Teams interview. Successful candidates will then be invited to attend a face-to-face interview
The client requests no contact from agencies or media sales.
Housing Operations Officer (Tenancy & Allocations)
London - Victoria and / or Paddington but requires travel across the borough of Westminster
Up to £40,000 depending on skills, knowledge & experience
12-month fixed term contract
Full-Time, Part Time and Hybrid Working Available
The role is office based in Victoria and / or Paddington but requires travel across the borough of Westminster.
Our client has an opportunity for a Housing Operations Officer to join their team and effectively manage their portfolio of properties. This is a varied role where you will get involved with rent accounts, tenancy signups, managing rent increases and general enquiries. This role also involves ensuring we are managing our portfolio based on contractual agreements as well as timely invoicing.
As a small team, you will be called upon to support with voids and repairs during times of team holidays and absence.
With good general social housing experience, administration and communication skills you will be highly organised and have a meticulous approach to work, ensuring all records are accurately filed and kept up to date. You’ll have experience of working in an office environment and have good IT skills, including knowledge of Microsoft Outlook, Excel, Word and PowerPoint. You’ll be customer-focused with the ability to build working relationships with both internal and external stakeholders and be adaptable to any changes in the work priorities.
Are you a tech-savvy leader, passionate about delivering an excellent service? Do you thrive in fast-paced environments where your decisions directly impact the success of an organisation? If so, we want to hear from you.
As our Service Desk Manager, you’ll be the driving force behind our IT support operations—ensuring our users receive top-tier service and our systems run smoothly. You’ll lead a high performing team, manage incidents, and continuously improve service delivery using data, feedback, and your own innovative thinking. You’ll have responsibility for ensuring the IT Service Desk provides effective end-user support, implement the College’s IT infrastructure policies and ensuring that we minimise the number of service desk calls.
In this dynamic and fast paced role you will help achieve our Service Desk’s ultimate mission of delivering a high standard of support and customer satisfaction.
What you’ll do
- Leading and mentoring a high-performing Service Desk team
- Managing day-to-day operations and acting as the go-to escalation point
- Driving service improvements using KPIs, feedback, and best practices
- Supporting AV and video conferencing across the College
- Playing a key role in exam delivery and IT project support
- Collaborating with stakeholders to enhance user experience and IT service quality
What you’ll need:
- Proven experience managing an IT Service Desk
- ITIL v3/v4 Foundation or equivalent experience
- Strong knowledge of Microsoft 365, Windows 10/11, and ITSM platforms
- Excellent communication, leadership, and problem-solving skills
- A customer-first mindset and a passion for continuous improvement
- A proactive, self-starting attitude and a love for learning.
- A commitment to data protection, security, and sustainability.
- Excellent interpersonal, oral, and written communication skills, with the ability to explain complex issues clearly.
- Strong critical thinking skills and the ability to identify workarounds and solutions.
- Self-motivated and able to work effectively within a team and collaboratively across the College.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
About the role
We have an exciting opportunity for a talented Policy and Public Affairs Officer to join our team. This position is based in the Policy and Public Affairs department and the team sits under the Executive Director of External Affairs. In this role, you will research and draft high-quality policy work and strategically engage stakeholders across the sector, including MPs and the Government to disseminate evidence-based policy positions and solutions to improve women’s health across the UK.
Responsibilities:
- Research, develop and draft high-quality policies, policy briefings, reports and position statements
- Build collaborative relationships with teams across the College and with external partners
- Support our Public Affairs work, including monitoring the political environment and opportunities, developing briefings and coordinating events and meetings
- Support the effective functioning of the Policy and Public Affairs team, championing the College’s mission and values across all of our work.
For the full list of key responsibilities, please check the recruitment pack.
About you
We are looking for a driven and passionate policy professional to join our Policy and Public Affairs team to help to develop and disseminate evidence-based policy positions and solutions to improve women’s health across the UK. This position is well-suited to a proactive and detailed-oriented individual who is capable of working across a range of policies that impact women and girls.
You will report directly to the Policy Manager and will provide support to the wider Policy and Public Affairs team, contributing to the effective functioning of the team and advancing the work of the RCOG to ensure we continue to be at the forefront of policy debates which affect women’s health. If you are committed about making a real difference to the health of women and girls and have a well-developed understanding of policy development in the healthcare sector and how to influence in political spaces, we would be excited to hear from you.
Requirements:
- Demonstrable experience of working in a policy or public affairs role, with an understanding of Government systems and Parliament
- Effective interpersonal and communication skills with the ability to build rapport and influence stakeholders at all levels
- High-quality research and writing skills, with the ability to analyse complex information quickly and convey information clearly
- Successful track record of working across multiple priorities and meeting tight deadlines
- A collaborative mindset with commitment to equity in healthcare and the values of the RCOG.
If you are committed about making a real difference to the health of women and girls and have a well-developed understanding of policy development in the healthcare sector and how to influence in political spaces, we would be excited to hear from you.
Our culture and benefits
As a key member of the team, you will be located in our offices in London Bridge. The role will be hybrid with flexibility to work from home but with a requirement to come into the office and travel to Parliament as and when is needed. We offer a friendly, values led working culture with an excellent benefits package that includes:
- Agile and flexible working environment and free lunch onsite
- 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January
- 10% pension contribution after probation
- Enhanced wellbeing and family support
- Interest-free bike and season ticket loans after probation
- Tailored Learning and Development and study leave
- Affinity staff networks
- Life assurance and income protection schemes
- Lifestyle discounts
For a full list of the benefits we offer, please visit our careers site.
How to apply
- Click on Apply to be taken to our recruitment platform, Applied. Please visit our careers website to download the full Job pack.
- Closing date: 10.00 am on Monday 16 June 2025
- We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date.
- Please note that the start date for this role is August 2025.
- If you have any additional questions about the role or how to apply, please contact the People Team.
We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We welcome applications from all backgrounds and particularly encourage candidates from underrepresented groups, including those from black, Asian and minority ethnic backgrounds and people with disabilities. To find out more, please see our Diversity Policy and Equal Opportunities Policy.
If you require any adjustments to apply for this role or need the job advert in an alternative format, please contact us. We are happy to support with reasonable adjustments to accommodate individual needs throughout the recruitment process.
Please note: We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.
About us
The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 17,500 members in the UK and internationally.
We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do.