Support service manager jobs

Chance UK has been delivering early-intervention services across London since 1995. Our longest running programme is our mentoring service where Mentors pick the child up from home and run a 1:1 session in the community, once a week for 2 hours. They use the solution-focused approach to work on building the child’s self-esteem and confidence, set goals and explore new places. 

In addition, we are growing a range of community based groups running after school as well as some workshops delivered in schools which will support children with developing social and emotional skills and resilience through activities or skills development.

The balance between 1:1 work and group delivery will change according to services commissioned so the post holder will need to be flexible accordingly.

We are actively seeking to broaden the diversity of the team and welcome applications from male candidates, candidates with disabilities and also those with lived experience of the issues we work on, including: exclusion from school, being a parent of a child who has been excluded or who has additional social, emotional or behavioural needs. 

Please note that we operate a mixed delivery approach which would required employees to have the rights to work in the UK and based in the UK.

About the role

Parents play a critically important role in the lives of their children – and parenting can have an impact on short and longer term outcomes for children. However being a main carer for a child can be challenging and is influenced by mental health and well-being, stress, self-efficacy, and broader social factors such as isolation or financial hardship.

Chance UK supports parents and carers of children accessing our services to develop their parenting skills and confidence, reducing stress and isolation and improving confidence.

1 in 10 children in the UK have serious emotional and behavioural difficulties, which place them at
further risk of negative outcomes later in life. Chance UK’s mission is to help support them to reduce
these difficulties, find and acknowledge their strengths and talents, and to help them flourish. We do
this via a structured 1:1 weekly mentoring programme, and weekly community groups which support
children to develop the social and emotional skills they need to flourish.

Chance UK Family Support Managers play a vital role in engaging parents in the services their children are
receiving in order to get the best outcomes and lasting long-term change for the children.

About you

The successful candidate will have significant experience of direct support and supervision within a range of social care and family settings. We are looking for a dynamic individual who can take this programme from strength to strength.

You’ll enable us to deepen our engagement and broaden our reach maximining the opportunities for families we work with.

Through all of our parent work strands, you will work with the parent/carers of the children being mentored by Chance UK to identify and build on their strengths and deal positively with challenges that they may face and providing the encouragement and support to enable real and lasting positive change for the family.

Role Competencies

1. Lead groups, activities and 1:1 support which is responsive to the changing need of children and families and in line with the organisation’s strategic objectives and values. Ensuring delivery is of quality and on time
2. Committed to professionalism, professional curiosity and a reflective culture, achieve good outcomes for Parents and Careers through setting high quality standards, bringing appropriate insights from the broader sector into the organisation
3. Sustaining a culture of continuous improvement, championing outstanding practice and creating opportunities to identify, address and root out challenges in order to resolve these. Being accountable for high standards of service and behaviours in line with organisations Values. Creating opportunities for parents voice and parent influence throughout Chance UK
4. Ensure that all Practice protects children and vulnerable adults adhering to Safeguarding policies and procedures, creating a parent positive experience and sign posting families regularly

Duties and Responsibilities

• Forge close partnerships between home and school and encourage the development of positive
  respectful relationships between all parties involved in the home-school interface

• Signpost to other agencies, and support parental engagement with a range of services

• Supporting parents and careers to overcome barriers to a child’s learning and to reduce
  behaviour that might otherwise lead to exclusion

• Maintain accurate and concise case records, including referral processes and ensuring the
  requirements of data protection are met

• Produce evaluation information and complete reports for external funders

• Work in a flexible way including evenings and weekends ensuring that 1:1, group and event
  support is accessible to all parents

• Work on the 0800 out of hours line as part of a rota

• Develop a rapport with schools and families

• Deal with difficult situations and/or individuals in a calm, fair but effective manner

• Deal with sensitive and personal issues in complete confidence displaying empathy and
  compassion

• Contributing to the development and implementation of monitoring, review and evaluation
  processes to enhance programme quality and impact

• Ensuring that all programme work is clearly within safeguarding guidelines and referring all
  safeguarding issues that arise promptly and sensitively

• Hold a large caseload of families supporting them in line with contractual agreements and
  delivering in line with Family Support teams KPI

• To plan for and to delivery well attended Parent Information Clinics, events and Family activity
  days

• To deliver parent workshops with key stakeholders

• 1:1 engagement work including signposting to other services, obtaining specific grants if required,
  troubleshooting any emerging issues occurring on mentoring sessions and working positively with
  other support services

• Deliver ‘A Space To Breathe’ a new 10 week practical, interactive parenting course based on social
  learning theory, trauma-informed and solution-focused practice designed to build parental skills
  and confidence

• Family Group Activities offering parent/carers a chance to test new behavioural strategies and
  have fun as a family in a supported environment

• Plan, lead and deliver Information Clinics, which bring in experts to work on shared parent/carer-led issues (e.g. accessing correct benefits, supporting the child’s Special Educational Needs)

• Create, develop and lead Chance Around The Family Meetings

About MHFA England

MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to improve the health of the nation, through normalising society’s attitudes and behaviours around mental health, by developing the skills we need to look after our own and others’ wellbeing.

A certified Great Place to Work, we are a friendly, inclusive, dynamic, fast-paced organisation and we strive to be an exemplary health and wellbeing employer. Currently we are undertaking an ambitious Digital Transformation Programme so that we can achieve our digital vision to seamlessly connect and engage Customers, Clients, Members and Staff and support our mission to train 1:10 people in mental health knowledge and skills.

What are we looking for?

An IT Support Technician to support staff and with the overall IT business needs of the organisation. You will be a problem-solver and will ensure that IT Support requests are managed effectively and responded to in a timely manner.

The expectation is that this role would be mostly based onsite our central London office, with occasional home working.

You will be able to:

• Work with fault ticketing systems, assigning the correct priority and ability and keeping a record of fault up to date from creation to resolution.
• Communicate effectively at all levels.
• Escalate issues to our third-party support team when they cannot be completed by you.
• Manage a varied workload.

You will have:

• Experience working with technology either professionally or demonstrable personal experience.
• Experience in installation and working with IT systems across a range of hardware devices.
• Excellent knowledge of Miscrosoft products and software, specifically Office 365.

Desirable skills:

• Experience working with third-party support suppliers.

• Working within IT policy frameworks.

What we offer:

-25 days annual leave plus bank holidays

-Two wellbeing breaks, in summer and winter

-Free Mental Health First Aid training

-Employee Assistance Programme with a 24-hour helpline from Health Assured, occupational health and counselling

-Free flu jab to protect your health in winter

-Employee benefits after probation period:

-Investing in your professional development, including qualifications and mentoring

-Enhanced maternity leave

-Free eye test and £55 towards glasses

-Cycle to work scheme with an interest free loan to buy a bicycle

-Matched pension scheme (up to 5%)

-Flexible working hours and access to flexible ways of working

-Commitment to volunteering

-'Bonusly' employee recognition and reward scheme

Interested? How to apply

For the full job description and person specification please see the attached document.

To apply please submit a covering letter and CV demonstrating how you meet the requirements of the role.

Early application is encouraged as we may book in interviews as applications come in.

Mental Health First Aid England is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or those who are pregnant or on maternity leave.  We are especially keen to encourage applications from people currently under-represented within the organisation, these include but are not limited to those from the LGBT+ community, people with disabilities, and those from a Black, Asian or Minority Ethnic background.

By applying for this job you are confirming that you have read the MHFA England Privacy Notice and accept the conditions under which your details will be processed.

The role

Our VCS Support Officers support the Voluntary and Community (VCS) sector to strengthen their organisations through providing advice and information on a range of organisational development topics such as governance, financial management, funding, and planning.

This role focusses on ensuring this support is provided to Ethnic Minority groups and organisations. It requires an understanding of Black, Asian and Minority Ethnic (BAME) Voluntary and Community Organisations (VCOs), the issues they face and their organisational development needs. In addition, the post holder will be required to work with the whole local VCS sector to ensure it has living and
meaningful equality policies and procedures and works towards increasing equality and diversity.

The role requires a wide understanding of Minority group led organisations and the issues they face, and of organisational development. The role involves working with VCS groups through one-to-one appointments, running workshops and events. Outreach work will need to be completed to raise the profile of the project ensuring we are accessing and supporting minority-led groups.

Benefits:

• 30 days annual leave (exclusive of public/bank holidays) per annum; pro-rata for part-time employees. The leave year runs from 1st April to 31 March.
• Two volunteering days per annum; pro-rata for part-time employees – employees are entitled to up to two days paid leave for undertaking voluntary activities. £515 annual training allowance
• Pension – Employer contribution: 5%; employees are required to contribute at least 3%.
• Cycle to Work Scheme. The scheme allows employees to get bikes and accessories tax-free – this is done through a salary sacrifice agreement signed for up to £1,000 to be paid in
  monthly installments.

FUNDRAISING DEPARTMENT

The Fundraising Department generates all UK income for MSF field operations globally and is solely responsible for covering MSF’s operating costs in the UK. The Fundraising department contains the Campaigns, Major Gifts, Community and Events and the Supporter Care teams. Along with the Digital team they delivered an income of £63.4 million in 2021.

The Campaigns team is headed by the Campaigns Manager. This team is responsible for recruiting and developing our support from private individuals, raising just short of 80% of MSF UK’s total income in 2021.

The Campaigns team actively raises funds from the public, recruiting and maintaining this support through direct marketing campaigns, created in partnership with professional agencies. The Campaigns team works very closely with the Communications and Digital teams.

Our goal is to build loyalty by bringing supporters closer to the people that MSF assists, and the medical action that private donations make possible. MSF UK prides itself on the accessibility of the Fundraising team to our supporters and the provision of excellent supporter care; this is central to the philosophy of the team.

JOB PURPOSE

To manage MSF’s supporter development programme, overseeing all communications to warm donors, focusing on building relationships with individual supporters and developing other warm audiences to increase their financial contribution and loyalty.

To work alongside the FCM to help develop MSF’s donor development strategy to increase the lifetime value (LTV) of MSF UK supporters, by enhancing their knowledge and understanding of humanitarian action and their awareness of the importance of their own support to MSF.

Work alongside the Stewardship Officer (SO) to implement and improve MSF’s stewardship programme, increasing donor engagement and loyalty from those giving under £10k across multiple channels.

Essential knowledge, skills and expertise:

• Significant experience working in the UK charity marketing sector, in a fundraising capacity, and/or direct marketing with responsibility for customer relationship management.
• Significant experience managing direct marketing mailings from concept, planning, design, print, production and postage.
• Excellent project management skills and proven track record of running projects across teams
• Excellent planning skills with a proven ability to carry out different tasks simultaneously and prioritise time and resources accordingly.
• Creative, innovative and analytical skills with an ability to think laterally in order to identify and respond quickly to new opportunities.
• Good interpersonal and negotiating skills with an ability to build relationships with supporters and external suppliers.
• Excellent and engaging written and oral communication skills.
• Accuracy combined with an attention to detail.
• Proven ability to work independently within a team environment.
• Good level of analytical and written skills, and technical skills
• Fluency in written and spoken English
• Ability to travel domestically and internationally including to MSF field projects
• Commitment to the aims and values of Médecins Sans Frontières
• Experience in data segmentation and donor journey mapping

Candidates must have the right to work in the UK.

MSF UK/IE is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.

HOW TO APPLY

Please apply on our website by submitting a copy of your CV together with a letter of motivation by the closing date:

31 August 2022, 11.59pm (BST)

Eczema Outreach Support is a vibrant UK-wide charity and we are looking for a Services Lead to manage the day-to-day support operations of our Services Team to help us do even more to change the lives of families affected by eczema.

The charity was set up in 2011 to support children and young people with eczema. We know eczema is so much more than itchy skin and we are here to help families living with its impact on daily life. We provide practical and emotional support, we help families connect with each other, we work with schools to make things better and we make sure that children and young people know they are not alone dealing with the condition.

We are in very exciting times with an increasing membership, reach and influence lead by our new CEO. The Services Lead is a new role and we are looking for someone excited to be part of a growing charity. . 

About the role

The purpose of this role is to manage the day-to-day delivery of our tailored support to families including one to one support on the phone and online, peer support, children’s clubs, our resources, events and support in schools. 

You will line manage our passionate and skilled team of Families Workers and oversee volunteers working in the Services Team to ensure we provide relevant and effective support to families. 

As our Designated Deputy Safeguarding Lead, you will put the safety and wellbeing of families at the centre of everything you do and will influence our safeguarding policies, processes and practices. 

You will also have the opportunity to bring your experience and creativity to develop our current support offer and try out new ideas in a supported and dynamic environment.

If you are a skilled line-manager who can motivate and inspire others to bring their best and are passionate about supporting children & young people with eczema and their families, then we want to hear from you. 

What we offer

• Flexible working. We know how important life outside work is, so you will have a lot of flexibility around when and where you work. If you are the right person for this role, we will find a way to make it work.

• 28 days of annual leave (pro-rata) plus additional days off for the office closure between 25 December and 2 January

• 4% employer’s pension contribution

• We prioritise our team’s wellbeing very highly. We work on the basis that team members who feel valued and supported will deliver the best outcomes for our members.

• We are committed to becoming an organisation which reflects society and promotes diversity and inclusion. We would particularly welcome applications from people who are currently under-represented, including disabled people and those from Black, Asian and other minority ethnic communities.

For more details please the job description attached or go to the EOS website.

We are looking for a passionate psychotherapist or an arts therapist to lead and manage our Young People's Service at Respond as we start our next three-year strategy for 2022-25.

Respond is entering its thirty second year as a charity and has grown from a small London based charity to a medium sized national charity in recent years. Our mission is to reduce the impact of trauma in the lives of people with learning disabilities and autistic people, by developing trusting relationships, through psychotherapeutically informed services. 

As a qualified arts therapist, or psychotherapist you will have experience in working with children and young people who have a learning disability autistic people and who have experienced abuse and/or trauma. You will also have experience managing a Service and a team. Supporting the Clinical Director and alongside the other Service Managers, you will contribute to the next phase of the development of psychodynamic and trauma informed approach to working with Children and Young People with learning disabilities and autism. Please click on the link to see the job description and person specification. 

Further information about Respond 

An important part of our work at Respond is working in a trauma informed way. What this means for us is that we hold in mind the impact of trauma at all levels of the organisation, and all staff take part in reflective practice or team dynamics.   

We are keen to encourage applications from a diverse range of candidates who are both interested in leading our Young People’s Service, as well as supporting people with learning disabilities and autistic people who have experienced trauma. 

We are committed to the furthering of human rights, equality, and positive social change through our therapeutic and advocacy work and are committed to anti-racism and other forms of anti-discriminatory practice. We recognise that we need to continually keep this as a focus in our work and as an integral part of our organisational strategy.  

We celebrate diversity as an employer and as a provider of services to people who often experience multiple discriminations because of (but not limited to) being autistic or having a learning disability and experiences of trauma.

We offer a hybrid working model, which means that if you’re full time you make a commitment to be working in the office at least two days a week, with the remainder working from home. Part time hours are altered accordingly. 

If you’d like to find out more about this role, please read through the job description and our person specification. When you apply, please make sure that you address the points in the person specification in your supporting statement. Your statement should be no more than 2 sides of A4 submitted as a cover letter.

Deadline for applications – 31st August 2022, however, we will review applications as they are received and contact candidates who are shortlisted for interview accordingly. 

Interviews First stage 8th September 2022 – online

Second stage 13th September 2022 – in person at our London office.

We have an exciting opportunity for Service Delivery Assistant, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 25 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays
• £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in our Ashford, Kent office, as a Service Delivery Assistant you will be:

Providing administrative support to the busy Community Team, updating and maintaining the case management system, making calls to service users following support, liaising with volunteers and supporting the team with fundraising and community engagement initiatives.

You will need:

• Experience of working in an administrative role
• Excellent IT skills
• The ability to communicate with a range of individuals sensitively and effectively
• Excellent record keeping skills
• Experience of working and adhering to policies
• Ability to work on own initiative and adhere to deadlines

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

This new role will be to support the perpetrator intervention across Wiltshire, Swindon, Bristol and where required, Gloucestershire.

You will be primarily based in Wiltshire supporting the Domestic Abuse Serial Perpetrator (DASP) project, providing bespoke specialist support to perpetrators of domestic abuse. The post holder will work as part of the IOM team within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure that clients who show abusive behaviour are supported through every stage of the process of change.

In addition, you will support the delivery of the Reprovide Domestic Violence Perpetrator Programme (DVPP), which is an intensive behaviour change programme, designed to increase knowledge and understanding around domestic abuse, the impact on children and healthy relationships. The course teaches tools and strategies to help someone change their behaviour.

The post-holder will be expected to work to Respect standards.

Full training will be available for this role. 

Do you believe everyone should have a place to call home and the chance to lead a fulfilling life?​

As a charitable registered provider of short-term social housing operating in Southend-on-Sea, we believe everyone should have a home of their own. At times individuals may require support from HARP and other agencies to maintain a tenancy and avoid a return to homelessness.​

We are looking to recruit to our 20-bed Women’s emergency accommodation team in Southend. Your role will be supporting HARP residents with their first move out of homelessness and on to independent living. ​

To be considered for this role, you will need to demonstrate patience, politeness and self-control. Organised, adaptable, and a good communicator, you will be enthusiastic and motivated by, a constantly changing and busy environment. We are happy to consider applicants without experience in this field that can demonstrate empathy and an enthusiasm for the role.​

For full details please download the job description.​

HARP will provide you with support and training to carry out your role effectively, and to develop your career. Our benefits package includes 25 days annual leave plus Bank Holidays with an extra day of leave awarded after 5 years' service (all pro rata for part time employees).

​

HARP participate in an auto-enrolment pension scheme through The People’s Pension. Where eligible, you and HARP will each be required to make a contribution to the pension scheme. Employees will also become members of the non-contributory HARP Death In Service scheme. Full details of the schemes can be given on request.

If you are interested, in this position the job description and person specification detailing the Technical and Professional ‘Know How’ required and an application form can be found at our website.

Closing Date: Thursday 1st September (midday)
Short listing Day: Monday 5th September 
Interview Day: Friday 9th September

An exciting opportunity has arisen to join our not-for-profit organisation as a Service Administration Officer. We are seeking a Graduate or professional who is highly proactive and well-organised to support operational and administrative output. 

You will provide efficient and responsive administration support to services dedicated to supporting adults with learning disabilities, as well as older people with a range of support needs. You will also work closely with the Service Director (London Services) in line with the needs of the organisation. An excellent standard of verbal and written English is essential as well as an interest in working in the not-for-profit/health and social care sector.

We are looking for a proactive individual to join our expanding London team, providing administrative and operational support to our services across 7 different areas in London and Essex. The successful candidate will be based in North London (Archway) and will occasionally travel to other parts of London to support our services as needed. Duties will include (but are not limited to):

• Prioritising all requests from the Service Director.

• Maintaining the registered office in line with CQC standards including creating and updating staff files and documentation.

• Supporting with all aspects of recruitment and interviewing potential candidates. 

• Assisting Registered Managers with additional administration support during and prior to CQC and Local Authority inspections. 

• Completing minutes at a variety of different meetings (including HR investigations and disciplinary hearings).

• Assisting in setting up local training facilities.

• Getting involved in client activities when required. 

• Ensuring the Archway office is kept organised and presentable at all times.

An approachable manner as well as excellent customer care skills and professionalism is essential. You must have a warm and helpful telephone manner and the ability to take detailed messages and signpost individuals to the appropriate people. The role requires an individual with excellent attention to detail as well as the ability to multi-task to complete competing deadlines. The skills to accurately input data onto databases, minute meetings and use Microsoft Word, Excel and Outlook are essential. You will enjoy working as a team as well as using your initiative and working independently.

You will receive visible and supportive management from our team and the opportunity to gain valuable experience in the health and social care and not-for-profit sector in this fulfilling and varied role. This role will suit someone with loads of gumption and enthusiasm who relishes a new challenge each day. Creative Support is an Investors in People, Stonewall Diversity Champion and equal opportunities employer, committed to delivering local high quality care through a well-established and supported local work force.

We would encourage you to apply to us even if you have not yet had your COVID 19 vaccine. You will be required to have your first COVID 19 vaccine prior to your interview and your second vaccine before you start work with us. This time will be used to complete post interview recruitment checks. Applicants who are unable to receive the vaccination on medical grounds are still welcome to apply with provision of their official NHS COVID pass letter of medical exemption. 

We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.

Mind in Brighton and Hove empowers and supports people who have experience of mental health issues in Brighton and Hove and across Sussex.

We are seeking an experienced, enthusiastic manager to support, develop and manage staff delivering high-quality mental health services and ensure services reflect best practice. You will work closely with other agencies, delivering services in partnership and identifying opportunities for service development.

The successful applicant will have excellent communication skills, a commitment to service user involvement and experience of managing and delivering mental health services with a strong client focus.

Full job details and application forms can be found on our website via the Apply button.

Closing date: Midday on Monday 5th September 2022
Interview date: Thursday 8th September 2022

We are committed to equal opportunities; we value diversity in our workforce and aim to recruit a workforce that reflects the communities we serve. We encourage applications from everyone irrespective of age, disability (including experience of living with mental health issues), gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity.

All successful applicants are subject to enhanced DBS.

CLOSING DATE: WEDNESDAY 17 AUGUST 2022

Location: Little Plumstead, Norfolk (including outreach working), and working from home when required.

Contract: £23,000 Fulltime (37hrs per week) – part-time considered for a suitable candidate; permanent contract

Are you driven by the need to support children and young people in Norfolk through their most difficult times?

Nelson’s Journey is seeking to recruit a Child Bereavement Support Worker to provide support for children and young people following the death of a significant person. The successful candidate will have knowledge and understanding of child development, experience of working directly with children, and an understanding of how to effectively manage an allocated caseload.

Candidates do not necessarily need to have extensive experience of providing bereavement support as training is provided. One of our existing Support Workers says: “There are many opportunities for training and to learn at Nelson’s Journey. As part of my continued professional development, the charity supported me to access The Working in Childhood Bereavement course. Having gained this qualification, I was then able to lead on our new Early Support service.”

The post will be based in Little Plumstead, near Norwich, and will include outreach work in other parts of Norfolk and some home working.

Good assessment skills and a willingness to work flexible hours and occasional weekends are also required. Access to a vehicle is essential, for which the appropriate mileage rate will be paid. The post is subject to a Disclosure and Barring Service (DBS) check. The successful candidate must be committed to the safeguarding of children and young people.

Closing date: 23:59, WEDNESDAY 17 AUGUST
Interview date: WEDNESDAY 31 AUGUST (at Little Plumstead)

Make a difference to our work in support of bereaved children and young people in Norfolk, and download an application pack from our website.

Senior Partnership Manager - Corporate Partnerships
3 x Contracts Available - 2 x Permanent Contract and 1 x Fixed Term contract (6 months) 
Full time, 34.5 hours, we are open to a conversation about how you work these hours
London Office based or Home-based 

Salary Range - National: £36,000 - £41,000 London: £39,500 - £44,500

We have a fantastic opportunity for three Senior Partnership Managers to join the Corporate Partnerships team at Macmillan Cancer Support. These positions offer exciting opportunities to lead on some of our strategic partnerships. You will build, develop and manage our award-winning partnerships at Macmillan Cancer Support and to join one of the leading teams in the sector. 
 

Looking to put your partnership building skills to good use and support people living with cancer? This could be the role for you.

About the Role

In this role, your accountabilities and responsibilities are…

• Ensure partnerships in portfolio are delivered to plan and meet targets
• Lead on strategy and proposition development to support your portfolio, securing the maximum value for Macmillan through income generation, service development and influencing in line with Macmillan’s agreed organisational strategy and objectives
• Manage the team to deliver on targets, meet agreed partnership KPIs and personal development objectives
• Support on partnership growth opportunities across your team and partnerships
• Inspire, motivate and build capability and capacity within the team through effective training, coaching and mentoring as well as sharing best practice
• Identify, manage, influence and steward key decision makers in your portfolio of partners to enable long-term commitments across the portfolio
• Resolve conflict to facilitate the future development of our corporate partnerships
• Oversee partnership renewal liaising with the New Business team and other Macmillan departments where appropriate
• Work with teams across Macmillan to plan best allocation of resources across your portfolio to maintain efficient and considered servicing of partnerships
• Support on development of New Business propositions, proposals and pitches and allocate resourcing for new partnerships
• Maintain expert knowledge of market and competitor activity and liaise with Research and Insight to maximise benefits
• Contribute to the development of the Corporate Partnerships and Relationship Fundraising strategies seeking opportunities to develop new products where necessary
• Be familiar with and adhere to all relevant Macmillan policies and procedures at all times

Any other duties as reasonably required in line with skills, knowledge, and experience to contribute to Macmillan’s wider success.
 

About you

• Experience of managing client relationships in corporate fundraising (preferably) or commercial sector
• Evidence of successful account management experience, dealing with high value accounts and delivering to targets and objectives
• Full understanding of Gift Aid regulations and tax efficient charitable giving
• Good knowledge of relevant charity law
• Proven track record in effective leadership and development of direct reports, including evidence of the ability to coach and develop staff
• Influencing and negotiating skills
• Experience of budget planning and forecasting
• Evidence of working with board level stakeholders at large organisations
• Experience in delivering impactful presentations and public speaking – confidence addressing small groups, large meetings or individual VIPs

About us
Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to be their best self to work.

We welcome applications from everyone who meets the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another ethnic minority background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy, along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.

So we can support you to be your best during the application or interview process, please contact Macmillan People Services Team for advice and recruitment adjustments. In your application, please feel free to note which pronouns you use (for example, she/her/hers, he/him/his, they/them/theirs).

Recruitment Process
The application deadline is 11 August 2022, with virtual interviews taking place between 25th August - 1st September 2022.
We are interested in hearing from candidates with experience in a range of sectors and if anyone would like an informal chat, please do get in touch.

In order to ensure fairness and consistency to select the best candidate for this role, all of our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

We are looking for a passionate and motivated individual that is keen on impacting lives of vulnerable young people and adults at risk of homelessness in Middlesbrough. The selected candidate will be employed as Floating Support Worker on a part-time (32 hours), fixed term contract basis. In return, you will receive a competitive salary of £21,489 Per Annum (Pro Rata) Plus Pension and other benefits.

This is an exciting time to join Depaul UK as we are rapidly expanding our organisation. Depaul UK works with some of the most disadvantaged young people in the UK.

The Floating Support Worker Role: 

As Floating Support Worker, you will join our Positive Pathways team to support our client group when they have been housed by helping them to maintain their tenancy.

You will manage a small caseload of young people by running group sessions and other key activities to support clients to sustain their tenancies and:

• Develop and maintain the skills to live independently
• Manage finances including access to benefits and debt advice
• Access a range of services and community facilities to meet their needs, including health care, treatment, mental health support, advocacy, floating support, befriending and social and leisure activities
• Build on their individual strengths and assets to achieve the outcomes that matter to them in their move to independence and improve health and wellbeing.

Please note that your working hours can be flexible and will be dependent upon the needs of the service, usual hours will be Monday to Friday.

What will ideally support your success in this Floating Support Worker role?

You will have excellent communication skills and be committed to the values and ethos of Depaul UK.

• Experience of helping people with setting up benefits and maintaining their accommodation
• Able to work on own initiative but at same time able to exercise sound judgement in knowing when to consult with peers and clients to meet the service KPI’s
• A clear understanding and ability to implement risk management, information sharing and data security arrangements.
• Demonstrate ability to use IT to a level which will enable high quality reporting to be carried out. This should include an ability to use data capture systems including running queries and reports.

 What’s it like to work at Depaul UK?

• Flexible working and family-friendly policies
• Access to Perkbox giving you deals and discounts for a wide range of brands
• Up to 7% contributory pension
• Paid training & personal E-Learning portal
• Sabbatical leave
• Health cash plan
• Paid DBS
• Death in service
• Cycle to work scheme
• Working for Top 50 most diverse company

If this sounds like the perfect opportunity for you and you’d like to become our Floating Support Worker then please click ‘apply’ today – don’t miss out, we’d love to hear from you!

Closing Date for Floating Support Worker applications: Friday 12th August at 23:59

An enhanced DBS disclosure is a requirement for this role. Our recruitment checks, induction, and ongoing support and supervision reflect our commitment to safeguarding our clients. Depaul UK strives to be equal opportunities employer and welcomes applications from all sections of the community.

We kindly request no contact from Recruitment or Media Agencies.