Support service manager jobs

The Quality Assurance Manager plays a vital role in ensuring high standards, consistency and reliability across all Day One services. Working closely with the Heads of Hospital Services and Community Services Development, the post holder leads the design and implementation of a robust organisational quality framework, service standards, auditing tools and monitoring processes. They provide assurance that services are safe, effective and delivered in line with Day One’s values, carrying out regular audits, analysing findings and submitting clear monthly performance reports to the Director of Services.

This role supports both continuous improvement and compliance, maintaining all operational service policies and ensuring safeguarding quality is monitored appropriately, with concerns escalated to senior leads. Through thoughtful analysis, clear reporting and a supportive approach, the Quality Assurance Manager ensures Day One’s services remain consistent, high quality and driven by best practice.

What You Will Bring 

To be a highly organised, outcome focussed self-starter, with excellent communication and project management skills. You will have experience designing quality and auditing frameworks for complex service delivery teams, and writing and development organisational policy that links to service user care. You will be both autonomous and collaborative, working diligently to enhance the work of our services teams in a way that ensures continuous monitoring and improvement of all areas of our support. 

How to apply 

Please upload your CV and supporting cover letter to Charity Jobs outlining why you’re interested in the role. Please take your time to explain how your experience is relevant to this post.

Closing date: 9am Monday 6th April 2026 

Interviews:  

First stage virtual: Wednesday 15th April 2026 

Second stage in-person (Leeds): Tuesday 28th April 2026 

For further information, please see the attached recruitment pack.

The Head of Community Services Development will lead the growth and evolution of Day One’s national offer for people affected by serious and life-changing injury, while designing and implementing a new service to support individuals transitioning from Hospital to Home. The post holder should combine strategic leadership with hands on service design and development expertise, ensuring the national offer becomes the charity’s returning home service in line with the new strategy for 2026-2029. Newly designed services will deliver high-quality, compassionate support and that are well designed, evidence-based and responsive to the real world needs of people with serious and life-changing injury. Working closely with the Head of Lived Experience, to ensure lived experience insight is central to all design and implementation, and that new pathways complement Day One’s existing Peer Support model.

What You Will Bring 

To be a highly organised, outcome focussed self-starter, with excellent communication and leadership skills who is able to work in a fast-paced environment and build productive relationships with internal and external stakeholders. You will be highly skilled and experienced in scoping and designing a service and seeing it through to implementation, adapting it in accordance with ongoing analysis and feedback.

How to apply 

Please upload your CV and supporting cover letter to Charity Jobs outlining why you’re interested in the role. Please take your time to explain how your experience is relevant to this post.

Closing date: 9am Monday 13th April 2026 

Interviews:  

First stage virtual: Monday 20th April 2026 

Second stage in-person (Leeds): Thursday 30th April 2026 

For further information, please refer to the attached recruitment pack.

Help shape services that reduce loneliness and support older people to stay connected to their communities.
A leadership role with real purpose, autonomy, and the opportunity to make a lasting difference.

Evergreen Care UK is a values-driven charity with a Christian ethos, supporting older people to live independently, reduce loneliness, and remain part of the communities around them.

We are looking for a Community Services Lead to oversee and develop our home support and community services across Bexley, Dartford and surrounding areas.

This is a varied and people-focused leadership role where you will lead through others—supporting Home Support Coordinators and the Events & Community Lead to deliver safe, high-quality, and person-centred services.

You will play an important role in shaping and strengthening services, ensuring they are consistent, responsive, and rooted in meaningful relationships with the people we support.

As a small organisation, we offer real responsibility and autonomy. You will have the opportunity to influence how services are delivered and developed, working closely with the CEO while maintaining clear ownership of your area.

This is a visible, community-based role, with a regular presence across services. You will build strong connections with staff, volunteers, and partners, helping to create services that are both impactful and sustainable.

This role would suit someone ready to step into a broader management role, further develop their leadership, or bring existing experience into a purposeful, community-based setting.

Key aspects of the role include:

• Leading and supporting coordinators to deliver safe, consistent, and high-quality services
• Ensuring strong safeguarding practice and overall service quality
• Building relationships with community partners to strengthen and grow services
• Supporting the effective integration of volunteers across services
• Using insight, feedback, and experience to improve and develop services over time

Why join Evergreen?

• Make a genuine and visible difference to people’s lives
• Work in a values-led organisation with a clear sense of purpose
• Have real ownership and autonomy in your role
• Be part of a supportive and committed team
• Benefit from flexible working within a 30-hour week (typically 10am–4pm)

We welcome applications from people of all backgrounds who are able to work in line with our values.

If you are looking for a role where you can combine leadership, purpose, and community impact, we would love to hear from you.

Secondment / Fixed Term opportunity for 12 months (Maternity cover) 

The Grange Road team is looking for someone to fill the Service Manager role for 12 months. The service opened in 2022 and is the first High Complex Needs Supported Housing project within the City of London’s pathway. The team works with clients who have been rough sleeping within the Square Mile of the City of London, working with them to build skills in managing support needs and tenancy sustainment. Many of the clients in the service have support needs around substance use, alcohol use or mental health. The service focuses on implementing the recovery approach and improving access to support through in house nurse and psychologist clinics. 

The Service Manager is supported by a Deputy Manager and Senior Project Worker. 

As the service manager you will: 

• Support the team in creating a safe and supportive environment for clients, using PIE techniques and practices. 

• Implementing routes to practical support for clients, through on site clinics and external partnerships 

• Ensuring best practice is implemented and ongoing in the service 

• Maintaining and building relationships with stakeholders and the community 

• Leading and motivating the team in day-to-day work, personal development 

• Taking on line management responsibilities for multiple staff members 

• Liaising with commissioners, providing contract monitoring reports and maintaining effective joint working 

Working hours will be 9am – 5pm, Monday-Friday. 

About you 

We are looking for someone who can motivate and support the team to work with clients creatively, focusing on their strengths and overcoming barriers. You will be able to work flexibly balancing multiple priorities with strong interpersonal skills to be able to build positive relationships with clients, staff, and stakeholders. 

You will be recovery focused and have a clear idea of best practice and how to promote this within the team and service. You will have experience, or the skills needed, to report to commissioners and lead the service in contract delivery. If you are not sure you have the experience needed for the role please apply, you may have the transferable skills that would make you a great candidate. 

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing Date: 10.00 am, 6th April 2026 

Interview and assessment date: 22nd April 2026 

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Work Place
• Great Pay and Other Benefits

Community Shop Manager
 

Service: Relate at Family Action
Location: Warwick
Hours: 37.5 hours per week (full-time)
Salary: £13.72 per hour
Contract type: Permanent

We are looking for a talented Community Shop Manager who is an enthusiastic self-starter, with a passion for charity retail, to manage our Warwick shop on a full time (37.5 hours per week) basis.

Who we are
Relate is a leading relationships service, offering counselling, information, mediation and support to individuals, couples and families from all backgrounds and sexualities, at all stages of life. We also provide expert training for relationship support practitioners.

Relate is now part of the family charity, Family Action. Supporting people through change, challenge or crisis, we protect children, support young people and adults, and offer direct, practical help to families and communities. It’s what we’ve done for over 150 years. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. With Relate at Family Action, we work to support the creation of secure foundations for children and young people, and safe, supportive relationships for all.

We currently manage 11 shops located within 5 regions across the UK. Our shops generate income to support the work of Relate. The shops are managed by paid Community Shop Managers, supported by Assistant Community Shop Managers/Retail Assistants and our amazing Shop Volunteers.

What are we looking for?

• Charity retail experience preferred
• Experience of customer care
• High levels of organisational skills
• Highly focussed on maximising sales
• An eye for detail
• A sound track record in achieving targets and delivering success

You will be responsible for the creation of a warm and welcoming environment for customers, volunteers and donors, with a view to maximising sales, profits and Gift Aid to support the work of Relate at Family Action.

The successful applicant will be required to work flexibly for 37.5 hours each week (5 days per week including Weekends) across a 7 day trading week, Monday to Sunday.

What will we offer you?
We offer flexible working hours, a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. We have six staff diversity networks that offer peer support and contribute to the strategic development of EDI; Accessibility Network, Anti-Racism and People of Colour Network, Gender Equality Network, Inter-Faith Network, LGBTQIA+ Equality Network and Parents and Carers Equality Network. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.

Our commitment to Equality, Diversity & Inclusion:
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community / particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.

To Apply:

• Apply directly via our website and click the ‘Apply’ link to fill out our digital application form
• Closing Date: Thursday 2nd April 2026 at 11.59pm

About Us

Bringing Unity Back into the Community (BUBIC) rebuilds lives through peer support, practical action and unwavering community presence. A peer‑led charity supporting people facing substance misuse, homelessness, exploitation and multiple disadvantage in Haringey.

Job Purpose

As Operations Manager (OM), you’ll lead safe, high‑quality services, guide a committed frontline team, ensure compliance, strengthen partnerships, and drive performance across all operations; keeping our work moving from outreach and hotspot engagement to groups, community stalls, and the everyday moments where trust is built. As part of BUBIC’s commitment to meeting people where they are, the post holder will also share night‑outreach duties with the Team Leader, working one evening per week (5pm-midnight, typically Wednesday or Friday) to reach those most visible and vulnerable at night, enabling early intervention, safer engagement, and stronger pathways into support. If you want your skills to fuel transformation and strengthen a community from within, this role gives you the platform to do exactly that.

Please see attached the full job description.

About Working Well Trust

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.

We are recruiting an Employment Advisor to join our IPS service. You will be based in an NHS mental health treatment team in Edmonton, Enfield, working 35 hours per week. This IPS service at Working Well Trust has been awarded the IPS Grow quality mark and adheres closely to the principles of the IPS model in supporting people in to employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment. 

Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.

You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.

What you’ll be doing

You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.

You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led.  

You will spend up to 65% of your week working in the community of Enfield to provide localised support to residents of the Borough.

You will also be working to contract targets whilst maintaining a high-quality service. 

What you’ll need

Experience in employment support is not essential. We are looking for someone who brings:

• A genuine desire to support people into meaningful employment.
• Commitment to person-centred work and either experience of or enthusiasm to learn the IPS approach.
• Confidence engaging with employers and promoting the benefits of our service.
• Good organisation skills and the ability to manage a caseload effectively.
• Beneficial (but not essential): experience working with people with mental health difficulties.
• Beneficial (but not essential): local knowledge/ experience of the Borough

What we offer

• £31,277 per year
• 30 days annual leave plus public holidays, (FTE)
• Employer pension contribution of 6%
• Supportive environment within a growing, dedicated team
• Meaningful, rewarding work supporting people into employment
• Expenses paid for mandatory travel during work hours.

Working Well Trust is an equal opportunities employer and Confident about Disabilities.

What’s next 

Before you apply, please note the following: 

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. 

Start your application today and take the next step in a rewarding career. 

Closing date: Monday 30th March 2026 (09:00). Please note, we may be actively interviewing during this time and may close the vacancy early.

Telephone interview stage: 13th - 16th April 2026

Final Stage interviews: 22nd April in person at Community House, Edmonton subject to an additional date being added.

Come and help us make a difference to the lives of children and young people in Birmingham!

Beyond the Horizon is a Birmingham-based children’s charity supporting young people after bereavement, family breakdown, and domestic abuse. We’re looking for an experienced Finance Manager to join our small, dedicated team.

The Finance Manager is responsible for the effective financial management of Beyond the Horizon Charity. The role requires close attention to detail, strong analytical ability and a proactive approach to maintaining accurate, timely, and compliant financial information.

As a small but dynamic organisation with multiple income streams, including grants, donations, commissioned work and fundraising, the postholder must have previous experience of managing and reporting across varied funding sources.

This role supports both operational efficiency and strategic decision‑making by providing the CEO and Trustees with robust financial information, clear analysis, and well‑founded advice.

This is an exciting opportunity for an Assistant Community Shop Manager to play a key role in supporting the successful operation and growth of our Hythe Community Shop. You will help drive commercial performance, nurture strong local community relationships, and create a welcoming, motivating environment for volunteers and customers alike. This role offers the chance to shape the shop’s impact, develop your retail and people‑leadership skills, and contribute to the wider mission and values of Family Action.

Role Overview

The Operations Manager is responsible for overseeing and delivering the day-to-day operations of the Schools Consent Project across England and Wales. In particular, this involves booking and coordinating the delivery of workshops across all educational settings; acting as the first point of contact for legal queries, feedback and safeguarding issues from volunteers and service users; and fostering strong relationships with our schools and partner firms.

Key Responsibilities

Operations and Programme Delivery

• Manage and coordinate the booking of workshops with schools and partner organisations.
• Oversee the scheduling and delivery of workshops, liaising with schools, volunteer lawyers, and internal stakeholders.
• Ensure high standards of programme delivery and participant experience.
• Maintain accurate operational records and systems.

Volunteer Management and Training

• Help organise induction, training, and ongoing development sessions.
• Manage DBS checks and compliance with safeguarding requirements.
• Act as a primary point of contact for volunteers.

Monitoring, Evaluation, and Reporting

• Collect, analyse, and manage feedback and monitoring data from workshops.
• Prepare reports and summaries for internal use, funders, and trustees.
• Use data to support continuous improvement of programmes.

Safeguarding, Complaints, and Risk Management

• Act as the first point of contact for safeguarding disclosures, complaints, and concerns.
• Follow organisational safeguarding and complaints procedures.
• Escalate serious matters appropriately to the Director and relevant authorities.
• Maintain accurate and confidential records.

Outreach, Partnerships, and Growth

• Develop and maintain relationships with schools, and other educational providers.
• Support the Director and Founder in developing and implementing the UK growth strategy, informed by schools/volunteers’ feedback and booking data.

Person Specification

Essential

• Proven experience in operations management, project management, or programme delivery.
• Excellent organisational and communication skills.
• High level of IT literacy, including confidence with digital systems and remote working tools.
• Familiarity with MS365 and Salesforce as our main operations platforms.
• Experience with Xero and basic financial administration.
• Ability to work independently and collaboratively within a remote and distributed team.
• High standards of professionalism, integrity, and confidentiality.
• Strong personal commitment to gender equality, youth empowerment, and reducing sexual violence.

Desirable

• Legally qualified
• Experience working with schools, colleges, or educational institutions.
• Experience working with pro bono departments in law firms.
• Experience in the charity or non-profit sector.
• Knowledge of safeguarding and child protection frameworks.

As a Marketing Manager, you’ll guide each campaign with a commitment to impact, bringing strategic focus, steady leadership and thoughtful direction. You thrive on shaping meaningful engagement, guiding teams through complex projects and turning insight into action. You’ll help people understand why our work matters, and ensure every message has purpose and direction.

Joining the Motor Neurone Disease Association, you’ll support our ambition to reach more people, strengthen our brand and create marketing that drives real change. As a Marketing Manager, you’ll work at the heart of our Brand and Marketing team, helping to deliver activity that informs, inspires and moves people to act.

Key Responsibilities

• Develop and deliver integrated marketing campaigns that reflect organisational priorities
• Lead the Association-wide marketing planning calendar to coordinate activity effectively
• Create and embed an Audience Segmentation Framework
• Set objectives, KPIs and channel plans for flagship campaigns across key directorates
• Shape the future direction of our ‘Thumbprint’ magazine
• Translate new organisational strategies into clear, engaging communications
• Strengthen briefing and project management processes and oversee workflow
• Build our ‘hub and spoke’ marketing model and support colleagues across teams
• Manage and develop the Marketing Coordinator
• Contribute to annual marketing budget planning and ensure value for investment

About You

• Experience leading impactful and diverse marketing projects and integrated campaigns
• Strong expertise in audience segmentation and profiling
• Experience managing small teams and improving processes
• Skilled at building trusted relationships across functions
• Confident creative leadership and workshop facilitation
• Strong brand stewardship and influencing skills
• Excellent organisational and project management ability
• Experience managing significant marketing budgets
• Calm, focused approach when managing changing priorities
• Excellent attention to detail and commitment to ongoing development

Hybrid working expectations: office attendance one day per week

Further information about MND Association and full job description is available in the attached Candidate Pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.

The Delivery Manager leads a team of Switchback Mentors who work within prisons and the community, ensuring they have the support, systems, and processes in place to deliver the Switchback programme effectively and maximise the impact for Trainees.

Caseloads are deliberately small, with Mentors working with no more than five to eight Trainees at a time, and a current annual Traineeminimumtarget of 12.

The post holderis responsible forline managing Switchback Mentors, providing support, development, and motivation to ensure high-quality delivery of the programme in line with the organisation's approach and values.

The Delivery Manager will ensure operational processes are well-developed and consistently implemented and work alongside the Head of Delivery and other Delivery Managers to ensure insights from Trainee engagement inform the continued development of the programme andmethodology.

The role will also support the Head of Delivery in piloting and assessingnew approachesand adaptations, contributing to the organisation’s strategicvisionand ensuring the programme continues to strengthen and grow to reach more people in the justice system

London isa practice and development manager 

Location: Hybrid (40% office based) 

Hours: Full Time 

Type of Contract: Permanent 

Salary: £36,435 

Reports to: Deputy Head of Operations 

ABOUT SUZY LAMPLUGH TRUST: 

The Suzy Lamplugh Trust was established in memory of Suzy Lamplugh, a young estate agent who tragically disappeared while at work in 1986 and was later declared deceased in 1993. Created to honour Suzy’s legacy, the Trust aims to empower individuals and organisations to take a stand against abuse, aggression, and violence in all forms, supporting safety in both personal and professional lives 

Role overview: 

The London ISA Practice and Development Manager is responsible for ensuring high-quality, safe, and effective practice across ISA service delivery. The role focuses on referral coordination, performance oversight, quality assurance, and supervision frameworks, supporting consistent and compliant service delivery in line with contractual, safeguarding, and organisational standards.

What we offer: 

At Suzy Lamplugh Trust, we value the commitment and expertise of our staff and are proud to offer a comprehensive benefits package: 

·Hybrid Working: With a minimum of 40% office-based work 

·Generous Leave Package: 28 days annual leave (pro-rata for part-time) increasing with length of service, plus public holidays 

·Special Leave: Including days for personal milestones, like moving house or celebrating your birthday 

·Pension Contribution: 5% employer contribution 

·Health & Wellbeing App: Access to counselling, advice, and discounts 

·Occupational Sick Pay increasing with service 

How to Apply: 

Suzy Lamplugh Trust is dedicated to equality and inclusivity. Please apply by submitting your CV and a cover letter detailing how your skills and experience align with the job requirements. Applications without a cover letter will not be considered. 

Deadline: 31st March 2026 

Interviews to be held week beginning 13th April

• Fundraising Events Manager
• Hybrid (Nottingham office at least 1 day per month)
• Full time | Permanent
• Salary: £38,000

Make a real difference to life after brain injury. Join us as Headway’s Fundraising Events Manager and lead a dynamic, impactful events programme that raises vital funds and increases national visibility.

Headway UK– the brain injury association, supports thousands of people every year. Our events are a crucial part of how we raise awareness, generate income, and build a passionate community of supporters. We’re looking for an experienced, creative and highly organised Fundraising Events Manager to take our programme to the next level.

About the role

As the Fundraising Events Manager, you will lead, shape and deliver an exciting portfolio of fundraising events, including virtual challenges, our Annual Golf Day, and Headway’s prestigious Annual Awards. You will also steward supporters through major third party events, such as the London Marathon, Great North Run and the London Landmarks Half Marathon, providing the best supporter experience.

The role will lead and develop the Fundraising Coordinator, providing effective line management to ensure high performance and professional growth.

Working closely with the wider Fundraising Team and the Communications Team, you will ensure every event is safe, engaging and memorable, and that every supporter receives an exceptional journey with Headway.

With an established events calendar and opportunities for innovation, this role offers the chance to make a tangible impact while helping to grow an events income stream currently worth approximately £360,000.

What you will do

• Develop a forward‑thinking events strategy that increases participation and income.
• Oversee and deliver Headway’s events programme, alongside the Fundraising Co-ordinator.
• Lead and line manage the Fundraising Co-ordinator providing guidance and support to achieve team objectives.
• Deliver and champion outstanding supporter stewardship.
• Innovate and test new fundraising opportunities to expand the event portfolio.
• Manage budgets, health and safety, logistics and evaluation.
• Build strong relationships with participants, volunteers, suppliers and corporate partners.
• Work closely with the Communications Team to deliver effective, engaging marketing.

About you

We would love to hear from you if you have:

• Proven experience in planning and delivering a diverse range of events
• Strong organisational skills and the ability to manage multiple projects
• Excellent communication and relationship building skills
• Understanding of fundraising principles and supporter engagement
• Experience of budgets, evaluation and health and safety
• Creativity, problem‑solving skills and a passion for delivering high‑quality experiences
• Ability to lead, support and develop others
• A commitment to safeguarding, equality, and Headway’s values

You will be joining a supportive, passionate and collaborative charity committed to improving life after brain injury.

BENEFITS

As a valued member of the Headway team, you will have access to the following range of benefits:

Financial Security

• Competitive salaries
• Pension: You will be automatically enrolled into the People’s Pension, with Headway contributing between 3–6% depending on your contributions
• Occupational Sick Pay Scheme, increasing with length of service
• Death in Service Benefit, providing peace of mind for your loved ones

Flexible Working

• Flexible working arrangements promoting wellbeing and work-life balance

Wellbeing

• 24/7 Employee Assistance Programme including access to counselling services
• Eye test vouchers
• Mental Health First Aiders

Holidays and Leave

• 25 days annual leave, increasing incrementally to 30 days with service (pro rata for part-time roles), plus Bank Holidays

Additional Benefits

• Access to shopping and lifestyle benefits and discounts through IMHR Plus Privilege membership

Join us and lead inspiring events that change lives. If you have any further questions about this role please contact Rachel Hodson Director of Fundraising. 

Closing date: 5pm, 2 April 2026

Interviews: 15-17 April 2026