1,266 Support service manager jobs
How's your job search on our site?
This vital role within the Landmark Trust’s fundraising team focuses on delivering excellent supporter engagement across the Landmark Friends, Lundy Friends and Marisco Club supporter schemes. You will manage the day-to-day administration of these groups with the highest standards of supporter care and deliver a programme of small events and communications to engage and retain these supporters. Working closely with the Development Manager (Patrons) and other colleagues in Development, you will also support the delivery of events for the Landmark Patrons, and other supporters as needed.
We are looking for someone who takes pride in giving high-quality customer service, with strong communication skills and a keen attention to detail. You will be comfortable speaking to supporters on the phone and at in-person at events, drafting personalised letters and emails, and managing various administrative tasks. While fundraising experience isn’t essential, you will bring experience of a customer-facing or supporter-focused role, excellent organisational skills and, ideally, of working with databases. An interest in the charity sector, and heritage in particular, would be an advantage.
This is a varied and hands-on role, ideal for someone looking to develop a career in fundraising and supporter engagement within a unique heritage organisation.
MAIN DUTIES AND RESPONSIBILITIES
Supporter engagement, stewardship and recruitment
- Deliver excellent supporter care, responding to enquiries, welcoming new Friends and Lundy supporters and building relationships to ensure that all supporters feel valued and appreciated, and to grow and retain the Landmark and Lundy supporter base.
- Support donor stewardship activities, including drafting timely thank-you communications, responding to email and telephone enquiries, assisting with the production of regular newsletters, and impact stories.
- Work alongside the Development Manager (Patrons) to promote all the Landmark Trust’s supporter schemes to existing Landmark contacts and new audiences.
- Work alongside the Development Manager (Patrons) and the Lundy Managing Director on Lundy supporter recruitment, promoting the Lundy schemes to the islands’ visitors, followers, and new audiences.
Event coordination and delivery
- Work alongside the Development Manager (Patrons) to:
- coordinate the regular programme of online talks for all supporter schemes
- plan, coordinate and deliver the regular programme of in person events for Landmark Friends, including site visits to Landmark properties and other places of interest.
- Support the Development Manager (Patrons) with the delivery of the Patrons event programme.
- Work within the wider Development team to assist with the planning and delivery of other supporter events, as required e.g. during the fundraising phase of a project.
- Manage event logistics including invitations, RSVPs, guest lists, internal safety and briefing materials and liaising with venues.
- Represent the Landmark Trust, with other members of the Development team, at events.
Data management and administration
- Maintain accurate supporter records within the CRM system, ensuring that data held is accurate, up to date and in line with current best practice in the sector.
- Assist with reporting on fundraising performance and campaigns.
Communications
- Support the creation of engaging content for all supporter schemes across email, digital, and print channels.
- Work collaboratively with colleagues in the Marketing and Engagement teams to support social media posts and wider Landmark communications relating to the supporter schemes.
- Work collaboratively with colleagues in Marketing, and external agencies, as required, to produce the annual Landmark calendar.
General
- To work closely and harmoniously with colleagues in all respects
- To comply with the Key Principles and Behaviours of the Fundraising Regulator’s Code of Fundraising Practice, and other aspects of the Code pertinent to this role.
- To appreciate, and work within, the organisation’s culture, values and behaviours.
- To conduct all activities in a manner which promotes and enhances the Landmark Trust’s character and reputation.
- Landmark is an equal opportunities employer. All staff are expected to conduct themselves in accordance with the Equality Act 2010.
- All staff are expected to fulfil their duties with due regard to their own health and safety and that of others.
- To undertake any other duties as may be reasonably required in the post.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Camphill Village Trust is a social care provider and charity rooted in nature and community, supporting adults with learning disabilities, autism, and mental health support needs to live healthier, more active and independent lives.
For over 70 years we have pioneered a different kind of care – shaped by place, purpose, and the natural world. We believe care should do more than meet needs, it should create opportunity, belonging, and purpose. By rooting our support in meaningful work, relationships, and the natural environment, we help people to build skills, confidence, and independence.
Do you want to make a difference and help us achieve our vision?
As a Team Leader, you will manage a team of support workers to successfully enable the people we support to lead a fulfilled and meaningful life within their home and as part of the wider, local community, and lead the staff team by promoting and practicing the values of CVT.
You will hold a minimum of Level 3 NVQ/ QCF (or equivalent) in Health and Social Care, and will have worked in a health and social care setting for a minimum of two years, preferably with people who have a learning disability and/ or autism, and has experience of managing a staff team. A driving licence would be useful as the community can be difficult to access by public transport.
Position: Team Leader
Responsible to: Care & Support Manager
Location: The role is based at Oaklands Park, a 150-acre rural community situated near Newnham on Severn on the edge of the Forest of Dean. We offer opportunities for adults with learning disabilities and other support needs, who live and work within a beautiful location, where their contributions to the life of our community are valued. Our estate offers an eight-acre garden, wood workshop and a weavery/ craft workshop.
Hours: 2 roles available, 1 x 30 hours per week and 1 x 37.5 hours per week, generally Mon - Fri days, but we are flexible.
Salary: £25,740 - £29,367 FTE, dependent on skills and experience pro rata for part-time.
Annual Leave and Benefits:
- 28 days paid annual leave plus statutory bank holidays
- The option to buy and sell annual leave
- Company sick pay after one month starting at 4 weeks and increasing to 12 weeks with service
- Life Cover for all employees
- Pension scheme
- Employee Assistance Program
- Blue Light Card
Main responsibilities
- Supervise, direct and guide the staff team in a way that will enable the people we support to have the best quality of life possible.
- Ensure the health, safety, development and happiness of the people we support is paramount at all times.
- Ensure there are monthly team meetings, quarterly supervisions, twice yearly medication competencies and observations of practice along with a yearly annual review.
- Complete the induction of new staff within the service and support them through their probationary period.
- Undertake any other duties which are consistent with this post, as directed by line management.
Personal Attributes
- Be highly organised and trustworthy.
- Be able to work with a degree of autonomy in managing the service.
- Be a positive role model to the support workers and others employed by the Trust.
- Have professional values that lead on how to promote a capable environment and work using a positive behaviour support approach.
- Have a positive attitude and enthusiasm for the job we do.
- Respect the community and the people who live and work here.
We reserve the right to close this vacancy early if we receive a sufficient number of applications.
Camphill Village Trust is an equal opportunity employer.
Camphill Village Trust is committed to safeguarding and promoting the welfare of all adults who use our services and as such expects all staff and volunteers to share this commitment. The successful applicant will be required to complete the relevant pre-employment checks including a DBS check.
The client requests no contact from agencies or media sales.
We’re looking for highly organised, proactive and resilient Executive Assistant & Office Manager to provide exceptional support to our CEO and Senior Management Team and help ensure the smooth running of our Reception and Administrative Office.
This is a varied and pivotal role at the heart of a small, retirement community on a beautiful 13-acre site in South-East London (Kent/Surrey border). You will manage the CEO’s diary and inbox, prepare papers and correspondence, support the Senior Management Team, coordinate key organisational projects, and personally deliver day-to-day office administration, including covering reception.
This role would suit an individual who thrives in a varied environment, is confident managing multiple priorities, and is willing to take a practical, hands-on approach - no two days are the same. You will anticipate needs, help drive priorities forward, and play a key role in enabling the CEO, Senior Management Team and central officer to operate effectively.
The role
- Provide proactive executive support to the CEO, including diary and inbox management, briefing preparation, correspondence and research.
- Coordinate and service Senior Management Team meetings, ensuring agendas, papers, notes and actions are well managed.
- Project manage key organisational initiatives, including policy reviews, compliance-related projects and organisational documents.
- Oversee the efficient running of the office, including reception, office systems, supplies, meeting rooms and administrative procedures.
- Support resident services administration.
- Maintain accurate records, support reporting and act as a confident user of office and CRM systems.
About you
You will have a track record of supporting senior leaders, excellent organisational skills and the confidence to manage competing priorities with discretion and sound judgement. You will be a clear communicator with a high standard of written English and strong Microsoft 365 skills.
It is important that you enjoy working in a hands-on role in a varied customer facing environment.
Further details can be found in the job description and person specification
Please send your CV, Supporting Statement and Diversity Monitoring Form.
In your supporting statement you should outline your interest in working for Glebe Housing Association and explain how you meet the criteria set out in the Person Specification.
Deadline for applications: 30th September 2026
It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.
Our aim is to provide safe, comfortable and secure accommodation enabling people to live independently but within a supportive community.
The client requests no contact from agencies or media sales.
Are you ready to make a lasting impact on the lives of dogs and the people who care for them?
We're looking for a Welfare Manager to take charge of the welfare journey for every dog in our centre. In this pivotal role, you will drive timely, compassionate decisions through expert behavioural and veterinary rehabilitation, ensuring each dog progresses toward their forever home.
What does this role do?
As Welfare Manager, you'll:
- lead, coach and develop a small team to deliver high-quality veterinary care and behaviour modification for dogs in our care,
- act as a balanced advocate for both behavioural and veterinary needs to achieve the best outcomes for each dog,
- oversee staff and volunteer training in behaviour and dog handling, ensuring all colleagues work within SOPs, legal, and health and safety guidelines,
- develop and implement tailored behaviour modification plans for dogs with complex needs and monitor progress towards successful rehoming,
- support professional development of Behaviour Officers, Dog Welfare Assistants, and Supervisors through mentoring, assessments, and workshops,
- collaborate with internal teams and external partners to ensure consistent, informed behavioural support before, during, and after rehoming.
Could this be you?
As an accredited clinical dog behaviourist (CCAB, CAB) with extensive experience in canine behaviour and welfare; including behaviour modification, clinical assessment, and risk management, you will have proven expertise in safely handling and rehabilitating dogs across a range of breeds and behavioural profiles. With a strong track record of leading, developing, and managing high-performing teams, you will also be a skilled communicator, who is able to influence and engage a variety of audiences. Above all, you'll be passionate about rehoming, and have a commitment to the aims and objectives of Dogs Trust.
What does this team do?
Our rehoming centres house thousands of dogs each year until they can find a loving new home and the success of our centres wouldn’t be possible without our dedicated team of staff and volunteers; there is a real family-community within each of our centres. Come rain or shine, our team are out in all weathers to make sure the dogs have the best possible life. Dealing with thousands of visitors each month, our rehoming centres are the face of Dogs Trust, and we pride ourselves on our staff providing the very best in customer service.
Interviews will be provisionally held on the 1st and 2nd October 2026 at our Merseyside Rehoming Centre.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Camphill Village Trust is a social care provider and charity rooted in nature and community, supporting adults with learning disabilities, autism, and mental health support needs to live healthier, more active and independent lives.
For over 70 years we have pioneered a different kind of care – shaped by place, purpose, and the natural world. We believe care should do more than meet needs, it should create opportunity, belonging, and purpose. By rooting our support in meaningful work, relationships, and the natural environment, we help people to build skills, confidence, and independence.
Do you want to make a difference and help us achieve our vision?
The Regional Fundraising Manager (National Programme Development) will lead the creation, development and delivery of Camphill Village Trust’s community fundraising programme.
You will establish community fundraising as a sustainable and growing income stream across the trust by creating a framework that can be scaled across Camphill Village Trust nationally.
This role combines strategic planning, relationship building, and programme development but also encompasses hands-on delivery across our northern communities. You will play a key role in raising awareness of Camphill Village Trust, strengthening community connections and creating opportunities for supporters to help more people with learning disabilities and autism live extraordinary lives.
Main Responsibilities:
- Create and deliver a community fundraising strategy that lays the foundations for long-term national growth.
- Develop and manage the community fundraising budget and forecasting processes.
- Design and launch engaging fundraising products including DIY fundraising, challenge events, in-house events, schools, community groups and local organisations.
- Create fundraising resources, toolkits and supporter materials that make it easy for people to get involved.
- Establish KPIs, reporting frameworks and performance measures to track success and inform future growth.
- Build strong relationships with supporters, volunteers, schools, community groups and local businesses.
- Identify regional corporate fundraising opportunities and partnerships and work with the Philanthropy Manager to develop these relationships.
- Work closely with Marketing and Communications colleagues to raise awareness of fundraising opportunities and campaigns.
- Act as a key link between fundraising and operational teams across Camphill Village Trust.
- Spend time within communities, building relationships with people we support, staff and families.
- Identify compelling fundraising stories and case studies.
- Support the involvement of people we support in fundraising activities where appropriate.
- Support fundraising volunteers and ambassadors.
- Line manage and develop the Regional Fundraising team – Initially 1 x Regional Fundraising Officer (Central/South) with a view to future expansion.
- Work collaboratively with colleagues across Supporter Care, Individual Giving, Philanthropy, Legacy and In-Memory fundraising.
- Ensure fundraising activity is delivered in line with relevant regulations, policies and best practice.
Knowledge & Experience:
Essential:
- At least three years' experience in community fundraising, supporter engagement or a related fundraising role.
- Experience developing and delivering fundraising campaigns, activities or products.
- Previous experience of developing fundraising strategy.
- Ability to build relationships with supporters, volunteers, community groups and local organisations.
- Experience using CRM systems and fundraising data.
- Experience recruiting, managing and developing staff.
- Experience setting KPIs, monitoring performance and reporting outcomes.
- Strong written and verbal communication skills.
- Ability to work collaboratively across teams and departments.
- Full UK driving licence and access to your own vehicle.
Personal Attributes & Key Competencies:
- Strategic and commercially aware
- Entrepreneurial and comfortable with ambiguity
- Outstanding relationship builder and networker
- Creative and innovative thinker
- Strong project and programme management skills
- Confident communicator and influencer
- Collaborative and supportive leader
- Organised and able to manage multiple priorities
- Data-informed and results focused
- Resilient, adaptable and self-motivated
Location & Travel:
Hybrid.
This is a hybrid role with a minimum of two days per week based within Camphill Village Trust communities.
We are looking for someone who enjoys being out in the community. This is not a desk-based fundraising role. You will spend significant time building relationships, identifying opportunities, meeting supporters and representing Camphill Village Trust across the region.
The successful candidate should live within reasonable commuting distance of our three communities in the north-east (based in North Yorkshire and Middlesbrough). Regular travel across the region and occasional travel to other Trust communities will be required, along with some overnight stays, evening and weekend work.
Annual Leave and Benefits:
- 28 days paid annual leave plus statutory bank holidays
- The option to buy and sell annual leave
- Company sick pay after one month starting at 4 weeks and increasing to 12 weeks with service
- Life Cover for all employees
- Pension scheme
- Employee Assistance Program
- Blue Light Card
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: 36 hours per week on a rota basis covering daytime Recovery Space hours of 9am-5pm, 7 days per week. Weekend working is required (every other weekend)
Responsible to: Recovery Space Manager.
Location: Croydon Health and Wellbeing Space in the Whitgift Centre.
Main purpose of job:
The aim of the service is to divert people away from Emergency Department. The Recovery Space Workers provide a non-clinical, warm and welcoming setting to support individuals in crisis, assess their needs, provide emotional support and to help develop coping strategies.
The day crisis worker role involves running 1:1 sessions with clients, supporting the with the drop-in at the Croydon Health and Wellbeing Space, where clients in crisis can drop-in for immediate support between 10am-1pm on Monday-Saturday, running group sessions promoting coping skills to clients, engaging in managerial and clinical supervisions, engaging in team meetings and completing administrative duties as required.
For more information, please see the attached job description.
Mind in Croydon is working to promote good mental health. It seeks to empower people to lead a full life as part of their local community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Hepatitis C Trust (HCT) is the UK patient-led charity for hepatitis C. The arrival of highly effective drugs allows us to cure almost everyone who has access to them. We now have an unprecedented opportunity to eliminate hepatitis C by 2030.
We are looking for a passionate and skilled manager who has excellent communication and organisational skills. Working under the guidance of the Southern Regional Manager, you will oversee a staff team and an expanding network of peer programs across Surrey.
Experience of working with disadvantaged groups and an understanding of providing services to vulnerable people is essential, alongside an understanding of how lived experience can support this work.
Your work will involve maintaining and monitoring our existing HCT peer projects across Surrey. This will involve providing support and supervision to existing staff, managing operational issues on a day-to-day basis and overseeing the management of local projects.
This post also involves regular liaison with external partners across the region, including key stakeholders and NHS colleagues at the Surrey Operational Delivery Network (ODN), alongside drug and alcohol services, hostels, outreach services etc.
We may begin interviewing candidates before the closing date and reserve the right to close the vacancy early if a suitable candidate is appointed.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community and Events Manager
Full time - 35 hours per week
Location – Hybrid Working with a minimum of one day a week working from Head Office in London
Join our friendly team
We have an exciting opportunity for a Community and Events Manager to join our Fundraising team. This is a fantastic role for an experienced fundraiser who is passionate about developing supporter-led fundraising, delivering exceptional events and building meaningful relationships that help families stay together when they need it most.
Our charity
The Sick Children's Trust is the charity that provides a welcoming 'Home from Home' where families with a sick child in hospital can stay. But we're more than bricks and mortar, our friendly, caring staff are there to support families when they really need it.
Hospital can be a lonely and scary place for anyone, but especially a child. Providing around 3,200 families a year with somewhere to stay together just minutes from the hospital means that they can be by their sick child's side and have one less thing to worry about.
The Role
This is a varied and rewarding fundraising management role, focused on developing and delivering an ambitious community and events fundraising programme that generates sustainable income, increases awareness of our work and builds long-term supporter relationships.
You will lead the development of community fundraising across the UK, supporting and inspiring individuals, families, schools, community groups, volunteers and local businesses to raise funds for the charity. At the same time, you will manage a portfolio of challenge and special events, ensuring excellent supporter experiences and strong financial returns.
You will oversee key events including our Carol Service, Supper Club and Golf Day, while also growing participation in challenge events such as the London Marathon, half marathons, walks, cycling events and other fundraising activities. You will identify new opportunities for growth, diversification and supporter acquisition across both community and events fundraising.
Working collaboratively with colleagues across Fundraising, Communications and Marketing, House Teams and external partners, you will help maximise fundraising income, increase engagement and ensure our supporters receive outstanding stewardship.
You will also lead and develop a small fundraising team, creating a collaborative and high-performing culture while supporting individuals to achieve their objectives and develop their skills.
This role requires a proactive and ambitious fundraiser with strong leadership, relationship-building and project management skills, together with the ability to manage multiple priorities and drive income growth.
About you
We're looking for someone who is passionate about community and events fundraising and motivated by creating meaningful opportunities for people to support our work.
You will have a proven track record in community fundraising, events fundraising or a related supporter-led income stream, with experience of building strong relationships and engaging supporters from a wide range of backgrounds.
You will be an excellent communicator and collaborator, equally comfortable inspiring volunteers, supporting families who want to fundraise, representing the charity at events, or working with colleagues to develop new campaigns and initiatives.
You will have experience of leading and developing people, managing projects and budgets, and balancing multiple priorities while maintaining excellent attention to detail.
Ultimately, this is a great role for someone who enjoys leading from the front, building relationships and developing innovative fundraising activities that make a real difference to families with seriously ill children.
This is a great opportunity, and we are reviewing applications as we receive them, so early application is advised.
The recruitment pack will provide you with more information about the role. If this role sounds like something you will excel in, we'd love to hear from you.
To apply please submit your CV with a covering letter demonstrating how you meet the criteria set out in the job description and person specification.
Closing date: 28 August 2026
About The Role
Kingston Bereavement Support (KBS) is the only bereavement service in Kingston Upon Thames. We are a registered provider to local GPs and an organisational member of the Childhood Bereavement Network. We are organisational members of British Association for Counselling and Psychotherapy, and we work in accordance with their Ethical Framework.
We are looking for a committed and passionate person who can work as part of small team to provide a professional, effective, and quality service, ensuring that equal opportunities are available for everyone.
The ideal candidate will be/have:
- Excellent leadership skills and be adept establishing and sustaining productive partnerships.
- Experience of managing experienced staff, including personal development and objective setting.
- Experience of managing, monitoring and evaluating service or organisation provision.
- Practical experience of operational functions, ideally including IT, finance and marketing.
Kingston Bereavement Support is a local charity established in 1988. We support children, young people, adults and families with bereavement.
The client requests no contact from agencies or media sales.
The role
At Cruse, our strategy, sets out our charity’s plans to grow our income and build on our expertise and unique position in the sector. We provide expert bereavement and grief information and support, and our charity has been supporting people for over 65 years. We support adults, children and young people across England, Wales and Northern Ireland, through our national services, over 80 local branches and online information about grief and bereavement.
Working within the Fundraising Operations and Supporter Care Team and reporting to the Fundraising Operations and Supporter Care Manager, the Supporter Care and Data Officer will deliver excellent customer care to our supporters, responding to enquiries, and thanking supporters to help drive income and show them how valued they are to Cruse Bereavement Support. You’ll work with the fundraising CRM to ensure and maintain the quality of information available and support the Commercial Income Team (c25% of time) with administrative tasks.
How to apply
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. Please note that if you application does not include both a CV and covering letter, your application may not be considered.
The closing date for applications is 25 September 2026 with interviews taking place week commencing 5 October 2026. We reserve the right to close the advert early, as interviews will be held as suitable candidates apply.
Please be advised that if you do not hear from us by 5 October 2026, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
Applicants in England and Wales: DBS Code of Practice
Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders’ Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
The client requests no contact from agencies or media sales.
Help shape the UK’s dedicated Muslim Cancer Support Network. Lead, inspire and support volunteers delivering faith‑sensitive cancer support across the country.
Safeena is the UK’s dedicated Muslim Cancer Support Network, created to ensure no Muslim facing cancer feels alone. As we grow into a professionally governed national charity, we are recruiting a Volunteer Manager to lead, develop and support our expanding volunteer workforce.
The Volunteer Manager will oversee Safeena’s national volunteer programme including Befrienders, Community Champions, Bereavement Volunteers and operational volunteers, ensuring high‑quality recruitment, training, safeguarding, supervision and ongoing support. This role is central to Safeena’s transformation programme, helping build a credible, compliant and compassionate volunteer service that reflects the needs of Muslim communities affected by cancer.
Key Responsibilities
-
Recruit, onboard and train volunteers
-
Deliver induction and ongoing training programmes
-
Provide supervision, wellbeing support and reflective practice
-
Coordinate rotas, assignments and community outreach activity
-
Maintain volunteer records, policies and compliance
-
Promote Safeena’s volunteer opportunities across communities and mosques
Person Requirements
Essential
-
Experience managing or coordinating volunteers
-
Strong organisational and communication skills
-
Ability to support volunteers in emotionally sensitive roles
-
Knowledge of safeguarding and confidentiality
-
Confident delivering training or group sessions
Desirable
-
Experience in charity, community or health settings
-
Understanding of Muslim communities and culturally sensitive support
-
Training in safeguarding, bereavement or cancer awareness
The client requests no contact from agencies or media sales.
Interim Supported Housing Manager
Croydon/Reigate | Women’s Homelessness Service ⏳ Interim Contract until end November 2026 | Immediate Start | Full-time, hybrid – 4-days on site
I am delighted to be working with a values-driven charity is seeking an experienced Interim Supported Housing Manager to lead a specialist women’s homelessness service in Surrey.
This is an opportunity to oversee a psychologically informed, trauma-responsive supported housing community delivering high-quality accommodation and holistic support to women facing homelessness and multiple disadvantage.
The service supports residents to rebuild stability, wellbeing, independence, and community connection through personalised support and strong partnership working.
The Role
You will provide operational leadership across the service, managing day-to-day delivery, staff performance, safeguarding, compliance, housing management, and service development.
You will lead and support a frontline team to deliver strengths-based, trauma-informed support while ensuring the service remains safe, effective, and resident-focused.
Responsibilities include: Leading the operational management of a supported housing service Managing staff performance, supervision, recruitment, and development Overseeing safeguarding, risk management, health & safety, and compliance Monitoring budgets, expenditure, and service performance Developing partnership working with housing providers and external agencies Supporting positive move-on outcomes and sustainable housing pathways Embedding psychologically informed and resident-led practice throughout the service
About You
We are looking for a confident and compassionate manager with: Experience managing supported housing or homelessness services Strong understanding of trauma-informed and strengths-based approaches Knowledge of safeguarding, housing management, and support delivery Experience leading teams within supported living, homelessness, or social care settings The ability to manage operational pressures while maintaining high-quality service delivery Excellent stakeholder and partnership-building skills.
Experience supporting women experiencing homelessness or multiple disadvantage would be highly advantageous.
Why Apply?
Opportunity to lead a meaningful, specialist service Supportive values-led organisation Immediate impact role with autonomy and visibility Chance to shape service quality and resident outcomes
If you are immediately available, with the above skills and experience, please apply online today, I would love to have a conversation with you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Being part of this essential service is rewarding and positively life-changing for everyone involved. If you are a values-driven person and are looking for a new challenge with a progressive organisation, then we would love to hear from you.
Our multiple on-site Learning Disability Supported Living teams provide 24-hour support in a variety of locations across Oldham. We offer bespoke packages to people with a learning and/or physical disability and enduring mental health problems either in a small, shared home or a larger property where residents live within self-contained accommodation. We work with individuals in a person-centred way, enabling them to maintain a safe and healthy lifestyle.
We are looking for caring, creative, energetic people to join our team. People with integrity and a drive to learn and further their own capabilities, contributing in turn to an outstanding service delivered alongside their colleagues.
Supporting people to get the most out of life



The client requests no contact from agencies or media sales.
Are you an empathetic leader with IAA Level 2 Asylum and Protection and Immigration accreditation, dedicated to empowering young refugees as they rebuild their lives in the UK? Join our passionate team in Streatham Hill to lead frontline delivery caseworkers, supervise complex casework, and champion holistic support for young unaccompanied asylum seeking youth and refugees from the Horn of Africa (aged 14-25).
About the Role
We are seeking an experienced and values-driven Casework Manager (£41,400) to lead our dedicated frontline team in Streatham Hill, with hybrid working available. In this pivotal role, you will balance technical casework supervision with compassionate people management—ensuring young asylum seekers and refugees receive high-quality advocacy, advice, and trauma-informed support.
As our Casework Manager, you will manage workload allocation across caseworkers, and maintain rigorous standards across all casework. You will also provide line management, support staff development, and track outcome data to compile clear reports for funders and management. You will take an active role in advocacy and campaigning work to drive policy change in line with DYP’s constitution.
Key Responsibilities
-
Technical Supervision & Casework: Lead and safely oversee complex legal and advocacy casework, ensuring service delivery aligns with active OISC Level 2 requirements.
-
Team Leadership & Development: Provide high-quality line management, regular casework supervision, and professional development support to a team of dedicated caseworkers.
-
Service Quality & Compliance: Monitor workload capacity, ensure data accuracy on CRM databases (e.g., Salesforce), and uphold strict data protection and confidentiality standards.
-
Safeguarding: Maintain robust child and young adult safeguarding protocols across all activities up to the age of 25.
-
Reporting: Compile impact and activity reports for internal management, trustees, and funders.
What We Are Looking For
-
Active IAA Level 2 Accreditation in Asylum and Protection and Immigration.
-
At least two years’ proven experience delivering casework, advice, and advocacy to vulnerable young refugees or asylum seekers.
-
Demonstrated ability to manage team workloads, track outcomes, and handle operational HR procedures with support from DYP management.
-
Deep knowledge of UK immigration policy, social care systems, and the specific challenges faced by unaccompanied asylum-seeking children and young adults.
-
Excellent communication skills, high empathy, and a strong commitment to maintaining healthy professional boundaries.
Why Join Us? In return, we offer a supportive, collaborative environment where your expertise directly shapes the lives of young people settling in the UK. We offer £41,400 per annum and dedicated support for your ongoing professional development.
Opoka is a subsidiary of Chrysalis Group and provides emotional support and guidance to women and children escaping domestic violence. Our services are delivered by specially trained bilingual IDVA’s, DV Outreach workers, Counsellors and Helpline & Crisis Response workers as well as a team of volunteers, peer-mentors, and community champions across the region.
We are seeking a Support Worker who will provide high quality practical and emotional support to women and children escaping domestic violence seeking refuge in our safe houses. You will oversee the smooth running of our safe houses and work alongside our Housing Team to provide an intensive housing management in our safe houses.
You will be bilingual in Polish and English and be able to converse fluently as organisational and communication skills are a key element to this role. You will have an understanding of safeguarding and domestic violence whilst bringing a trauma informed and a non-judgemental approach to this highly sensitive and confidential role.
High levels of time management skills and the ability to accurately enter highly confidential information into our databases so that your fellow team members can follow individual’s caseloads are essential.
As this role is working with women and children in extremely vulnerable situations, the post is only open to women applicants and as this role provides regulated activities under the Disclosure and Barring Service (DBS) candidate are required to undertake an enhanced DBS check.
You will hold a full UK driving licence as you will be visiting our safe houses daily.
The client requests no contact from agencies or media sales.