Support service manager jobs

Engagement Worker

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Job Title: Engagement Worker

Location: This role is based in Catford. The service is a short walk from Catford Station. The area is also served by multiple bus routes, including 75, 47, 136, 185, offering direct local and regional connections for staff commuting to the service. Unfortunately, this service does not have step free access.

Salary: £28,800

Shift Pattern: 37.5 hours per week Monday to Sunday 8:00 - 21:00 or mixed shifts. You may also be required to work outside these hours as per service and resident requirements, which includes weekends and bank holidays which form part of your rota

About the Role

We're hiring a Engagement Worker to join our team based in within a Men’s Housing Accommodation Support Service (HASS) residential service in the Catford area. The project provides 6-bed supported accommodation for men with complex needs, including mental health challenges, offending histories, trauma, homelessness, and social exclusion. The service operates within a psychologically informed environment (PIE) and is delivered by a mixed-gender staff team, working closely together to provide consistent, relational support.

You will support within the Offender Personality Disorder Housing Accommodation to support in successfully rehabilitating and reintegrating our residents back into the community. The service delivers support for people in the criminal justice system who are deemed high risk, and likely to meet criteria for personality disorder. Penrose OPD HASS service offers specialist accommodation to people with high risk/high needs and require intensive support to overcome barriers to resettlement and progress towards independent living in the community. You will assist with those who have recently been released from prison, secure health settings, or are transitioning from Approved Premises. Your work will be guided by co-produced support plans, developed in partnership with each individual to reflect their goals and circumstances.

Key Responsibilities Include:

• Support residents who may be facing challenges with substance misuse, helping them take positive steps forward.
• Creating one to one person centred support plans to support residents in achieving their goals; Supporting individuals to progress from crisis through to independent living.
• Ensuring the safety and wellbeing of residents at all times during the shift, including regular check ins and carrying our protocols.

• Providing housing related support, supporting tenancy sustainment and successful resettlement.

• Planning activities to engage residents with other people, communities, and opportunities during the evening which may include movie nights and games nights.
• Working collaboratively with external professionals, including probation, housing, and mental health services.
• Maintaining accurate records to support effective risk management, including risk assessments and case notes.
• Support risk management, safeguarding, and structured support planning
• Lone working is part of the role, but you’ll always have a supportive team around.
• Be a valued and reliable member of the team, completing handovers for day colleagues for a seamless service.

About You

We're looking for someone who shares our passion for supporting people who may be deemed as having a personality disorder and have been referred to us by the criminal justice service. Our residents are at the forefront of our service delivery, so building trusting and professional relationships is key. You’ll be adaptable, proactive, and confident using your initiative to resolve challenges as they arise, with support from the wider team. Each support plan is tailored to the individual, so you'll help deliver care that truly meets their needs. 

What are we looking for:

• Ideally an understanding of Personality Disorder
• Ideally an understanding of Criminal Justice System
• Dedication to provide support within a service which provides high level support to residents who are referred to us by the criminal justice system
• Organised and proactive in managing tasks like welfare checks, safeguarding, and accurate record keeping
• Confidence in identifying when someone may be struggling with their mental or physical health, substance use, or other challenges, and knowing how to respond
• Ability to motivate and empower others to reach personal goals and overcome barriers to independence
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.

Context and Background

The NSPCC’s mission is to end cruelty to children. Every childhood is worth fighting for. This is our belief. We share it. It drives our Engagement and Fundraising team to get out there and bring in the funds we need to protect children and prevent abuse.  

Within the Engagement and Fundraising Directorate, our aim is to maximise resources for the NSPCC’s mission by raising funds, providing the best possible supporter experience, and building long-term relationships between donors and our cause.  

To continue to deliver our mission we rely on the fundraising support of people across the UK for 90% of our annual income.

The Prospect Development Team sits within the Supporter Management Team within Philanthropy & Partnerships department but works across the whole of Engagement & Fundraising. Primarily, the team supports the Philanthropy and Corporate Partnerships fundraising teams in their prospecting and fundraising strategies. The team’s role is to help colleagues understand their supporters at an individual level, but also to bring to the forefront the key trends and milestones in their journeys within the NSPCC. We aim to match opportunities for giving and engagement with our supporters’ charitable interests.

To deliver this, the Prospect Development Team offers prospect research, management and identification services. The team works with departments within the directorate on projects and initiatives which have the potential to further leverage major giving and corporate income.

The team also has a role to play in sharing insight and knowledge on the latest trends in philanthropy and corporate giving with the rest of the directorate, and in ensuring that our fundraising and research practices are compliant with sectoral regulations.

As a Prospect Development Officer, not only will the work you do make a real difference to people’s lives, but opportunity is provided to develop your fundraising experience within a sector leading team.

Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand how important it is that our workforce is representative of the people we support and who support us. We believe that every individual has the right to be their true self and to live a full life without prejudice, fear or barriers. This is the starting point for all our commitments and actions and underpins our commitment to be there for all children.

Job purpose

· Contribute to the Income Generation directorate’s purpose of maximising income from supporters by carrying out prospect research and prospect identification activities that contribute to fundraising activity.

· Deliver the Prospect Development Team’s strategy for supporting the growth of high value income from individuals and organisations.

· Work effectively and proactively with other departments in fundraising, in particular Philanthropy and Partnerships, and other functions within the NSPCC, to ensure prospect research activities serve their insight requirements.

· Deliver prospect research profiles, identify new fundraising opportunities and conduct activities which offer actionable insight.

Key relationships - Internal

· Reports to Prospect Development Manager.

· A member of staff of the Prospect Development Team and the Philanthropy & Partnerships department.

· Works closely with colleagues in Engagement & Fundraising to develop information, reporting and/or fundraising initiatives.

· Engages with staff in other NSPCC functions as necessary to ensure they are fully equipped to understand how potential and existing donors can connect to the NSPCC’s cause.

Key relationships - External

· Works with a range of agencies and suppliers that support fundraising research activities.

Main duties and responsibilities

· Devise, agree and deliver particular aspects of the Prospect Development Team’s annual business plan and budget alongside the Prospect Development Manager, to enable the NSPCC to deliver its planned activities and services.

· Delivery of business systems and processes within income generation in line with agreed key performance indicators and ensuring service level agreements are met where applicable.

· Manage relationships and deliver high quality support, information and data to fundraisers for whom you are assigned as lead contact. Corresponding effectively using creative and engaging methods of communication.

· Carry out research through a range of sources, including the internet, intranet, publications and other external contacts, including other charities, in order to obtain relevant information that can contribute to areas such as proposals, events, donor strategies and fundraising communications.

· Analyse and present research findings in a written or verbal format, including briefing notes, reports, summarising papers and publications. Develop full and accurate research profiles on prospects and donors to make recommendations that contribute to the agreed departmental strategic goals.

· Proactively take steps to improve business support and information systems that affect fundraising activities and staff through understanding how information and business processes are used, evaluating their effectiveness and efficiency on an on- going basis and making recommendations for and implementing improvements.

· Work with the Prospect Development Manager to maximise the opportunities by which Prospect Development can contribute to the NSPCC’s mission of ending cruelty to children over and above fundraising objectives.

· Maximise income by sharing knowledge, specialist expertise and experience of a specialist business support area with others in order to add value to cross-market fundraising activities.

· Be a key contact for agencies and other suppliers who support fundraising, ensuring appropriate agreements are in place and that goods/services are delivered as agreed.

· Keep up to date on best practice and developments within the charity sector generally and particularly in terms of changes to fundraising regulations and codes of practice.

· Undertake specific projects and activities as necessary or as required to support the department’s fundraising as a whole.

Responsibilities for all Staff within the Engagement and Fundraising Directorate

· A commitment to safeguard and promote the welfare of children, young people and adults at risk.  ​ 

·  To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures. 

· To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities. 

· To adhere to all the NSPCC’s service standards, policies and procedures.

· To evidence an understanding of and commitment to the demonstration of the NSPCC’s values.

· To maintain an awareness of and comply with NSPPC data protection regulations.

· To be responsible for personal learning and development, to support the learning and development of others and the whole organisation. 

· To work in a manner that supports equality, diversity and inclusion

· To be pro-active in identifying ways to improve personal and team performance 

· To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures. 

· To maintain awareness of NSPCCs safeguarding duties and comply with Safeguarding Code of Conduct. 

· To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news. 

Person specification

1. Highly developed verbal communication skills to deal effectively, efficiently and appropriately with internal and external stakeholders and the public.

2. Highly developed written communication skills to understand, interpret and present complex information in a clear and persuasive way for a range of audiences.

3. Ability to collect data from various sources, analyse findings, identify opportunities, evaluate their viability and present the information clearly in a way that meets desired outcomes.

4. Proven ability to build, manage and develop relationships with individuals and teams and achieve objectives through these relationships.

5. The ability to plan, monitor and implement projects/initiatives to agreed deadlines, often with conflicting priorities.

6. Well-developed ability to apply effective numeracy skills in entering and recording financial and other data and in interpreting, analysing and presenting data in a clear and accurate format to meet desired outcomes.

7. Experience of success in information provision/prospect research/customer insight in a customer focussed environment.

8. Experience in using supporter or customer databases and Windows based software packages including word processing, spreadsheets, electronic mail and the internet, in order to deliver tasks and projects.

9. Experience in a research role, preferably prospect research in a major charity.

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.

Our principles:

· Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.

· Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

· We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

· Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

· As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.

· All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

Do you have a passion for working in the heart of your local community and are driven by making a difference?  Then Citizens Advice Mid Mercia is the organisation for you.

Our free and independent advice helps people solve problems in a confidential and impartial manner. Whatever the problem, we won’t turn people away.  We make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.

We are seeking an experienced Bid Writer to join our established funding team. The successful candidate will develop persuasive, compelling and compliant tender responses to support income generation for our charity. The role requires excellent writing skills, creativity, attention to detail, and the ability to collaborate with colleagues across various departments.

We are looking for someone who:

• Has excellent communication skills
• Can manage own time effectively with a keen eye for detail
• 2-4 years of bid writing experience
• Experience of contributing to or supporting high-quality written submissions (e.g. bids, tenders, funding applications)
• Ability to understand complex information and present it clearly and concisely

Responsibilities / Key Tasks:

• Write, edit and improve tender responses and supporting documents
• Develop clear, concise, and persuasive content demonstrating impact and outcomes
• Create supporting materials such as case studies and summaries
• Work with colleagues across funding, operations, finance and partnerships to gather information
• Translate service delivery information into clear, structured written responses
• Support the coordination of tenders, timelines and requirements

What we offer in return:

• 28 days entitlement plus bank holidays pro-rata
• Opportunities for further training and continuous professional development
• Internal progression opportunities
• Supportive environment
• Remote/flexible working opportunities, subject to management approval
• Paid DBS application, where applicable
• 5% pension contributions
• 3 month’s full contractual pay for maternity, upon meeting qualifying criteria

The essentials

• Salary: £35,000 – 40,000 per annum
• Hours: 37.5 hours per week
• Location: Hybrid Working – mainly from home with occasional travel to one of our offices
• Contract: permanent

Please visit our website to find the full Job Description and Person Specifications for this role and a helpful Candidate Guide on our recruitment process

To apply: send your CV and cover letter, explaining why you would be suitable for this role 

Closing Date: 11 August 2026

Thank you for your interest in our vacancy.  The above role is advertised on a rolling recruitment basis.  We reserve the right to withdraw or close this vacancy at any time, without prior notice, before the advertised closing date. Please apply as soon as possible to avoid disappointment.

If you do not hear back from us within 10 working days after the closing date, please assume that your application has been unsuccessful on this occasion.  Please do not be discouraged from applying for other positions within our organisation. 

We are a Disability Confident Employer

Citizens Advice Mid Mercia are an accredited (Level 1) Disability Confident employer, and values diversity and promotes equality. We encourage and welcome applications from suitably skilled candidates from all backgrounds. We follow the social model of disability which believes that it is the barriers created by society which disable people. We will use reasonable adjustments wherever possible to remove those barriers. 

Build partnerships that change young lives!

Wigan Youth Zone is looking for a Corporate Partnerships Manager to build meaningful relationships with businesses that want to make a real difference in their local community.

Salary: £32,000 per annum
Hours: Full-time (with some flexibility considered)
Location: Wigan Youth Zone

Benefits include:

• 33 days annual leave (including bank holidays), plus more with service
• Your birthday off
• Gym access
• Training and development opportunities
• Employee assistance programme and pension
• Discounted holiday club access for staff

About the Youth Zone:

Wigan Youth Zone gives young people somewhere safe to go, something positive to do, and someone trusted to talk to. As a vibrant, purpose-built facility supporting young people aged 8-19 (up to 25 with additional needs), it plays a vital role in the life of the borough. This role helps that impact continue and grow by connecting local businesses with a cause that really matters.

The opportunity:

Working closely with the Head of Fundraising, senior leaders, and trustees, you'll lead on securing and growing significant corporate partnerships, generating £75,000+ per year, with ambition to increase this to £100,000+ over time.

What you'll do:

• Build new, long-term corporate partnerships
• Develop compelling partnership ideas and proposals
• Steward and grow existing supporter relationships
• Identify opportunities for collaboration and engagement
• Represent Wigan Youth Zone across the local business community

This is a hands-on role with real scope to shape your approach and clearly see the impact of your work.

Who this role could suit:

We are look for an extremely proactive relationship developer.

You might come from community fundraising, corporate partnerships, business development, sales, marketing, communications, or another relationship-led income role.

What matters most is your ability to build trust, communicate impact, and turn relationships into sustainable support. Strong transferable skills such as influencing, persuasive writing, stakeholder management, and strategic thinking are highly valued.

Local knowledge of Wigan and existing networks are a real advantage.

How to Apply:

Please send a copy of your profile or CV to Priya Vencatasawmy as a first step.

If your experience matches what we're looking for, we'll be in touch with further information on how to make your formal application.

This roll is being advertised on a rolling basis, which means we will be sharing applications as and when we receive them if this affects you in any way please let Priya know.

Deadline: 13^th July at 9am

Interviews: TBC

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity, and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with

Community Training and Volunteer Administrator  
Salary: £25,112.50 per annum, pro rata
Location: Norwich Office
Hours: Part-time, 21 hours per week, ideally worked Monday to Friday between 9:30am and 2:30pm
Contract: Permanent

East Anglian Air Ambulance is a regional charity that provides life-saving care across Bedfordshire, Cambridgeshire, Norfolk, Suffolk and beyond. With two state of the art helicopters and a fleet of rapid response vehicles taking our crew of critical care paramedics and doctors to the scene of the incident, to provide advanced pre-hospital emergency medical care (PHEM). 

We have an exciting opportunity for a Community Training and Volunteer Administrator to join our life-saving charity. 

About our Community Training Programme: 

Since 2018 East Anglian Air Ambulance has been delivering lifesaving Community CPR and Defibrillator training sessions to over 100,000+ children and adults, but we need to train more people to save more lives across East Anglia.  

Every year approximately 11,000 people suffer a cardiac arrest in the East of England. Around 70% of those who suffer a cardiac arrest receive any form of bystander CPR before the arrival of the ambulance service, however, less than 20% have a defibrillator deployed before emergency services arrive.   

The cardiac arrest survival rate in the UK is only around 9%, but if a defibrillator is used alongside effective CPR within the first 3-5 minutes, the chances of survival can increase between 40% - 70%. 

About the role: 

As Community Training and Volunteer Administrator, you will provide excellent administrative support to EAAA's Community Training and Volunteering Team, helping to coordinate our flagship Community CPR and Defibrillator Training programme for schools, community groups and organisations across East Anglia.

You will manage a busy training calendar and coordinate Community CPR Training bookings and enquiries, ensuring all participants and supporters receive the highest standards of customer service. You will also oversee the logistics of our training equipment, ensuring resources are available in the right place at the right time to support training delivery.

You will ensure all CPR and AED training sessions are accurately recorded on our volunteer management system and will support and guide new and existing CPR volunteers throughout their recruitment and onboarding journey.

To be successful in this role, you will have strong administrative and IT skills, experience of using CRM systems, and excellent communication skills. You will be confident engaging with a diverse range of people and committed to delivering an outstanding supporter experience.

This is a vital role in ensuring our training participants, volunteers and supporters have a positive experience with EAAA and our community training programmes. Ultimately, your work will contribute to improving outcomes for patients experiencing cardiac arrest across East Anglia and help save more lives. 

Closing date: Tuesday 21st July 2026 (9am)  
Interview date:  Tuesday 28th July 2026 (In person at Helimed House) 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.

No agencies please.

Lead the Pensions Board's external voice and media presence, shaping clear, impactful communications on key financial and ethical investment issues. Partnering closely with senior leaders, you'll drive strategic messaging, manage high-profile media relationships, and enhance the organisation's reputation and influence.

Within the Communications directorate, the Financial communications team handles external and press communications for two separate legal entities- the Church Commissioners and the Pensions Board - and works with other parts of the wider organisation to support with communications matters related to Finance.

This senior role within the team is focused on explicitly supporting the Pensions Board.

About the Pensions Board

The Pensions Board provides retirement services to those who serve or work for the Church. Both a regulated pension fund and registered charity, more than 43,000 people rely on the us for their pensions. A leader in ethical and responsible investment, we carefully steward the £3.5bn of pension savings entrusted to us to not only grow our members' pensions, but also to drive systemic and lasting change across the industries and sectors in which we invest for a just and sustainable word. The Pensions Board is globally recognised for its leadership role on Responsible Investment and recently set out five new ethical and responsible investment priorities that will shape its approach over the coming decade. The Pensions Board also supports 2,300 retired clergy with housing, including managing a national portfolio of 1,200 rented homes and Community Living options, and (from 2026) supports members across their working life with financial wellbeing services.

This advert closes for applications on Thursday 16 July 2026

First round interviews and screening assessments will take place on Thursday 23 July 2026 at Church House, Westminster

Second round interviews will take place on Thursday 11 August 2026 at Church House, Westminster

This role serves as the strategic lead on media, and external communication matters for the Pensions Board, advising and working with senior leaders to propose, develop and execute well thought through proactive and reactive communication strategies to realise delivery of our biggest priorities

It is a hybrid and matrix role. The role holder will work within the NCIs' multi-disciplinary national Communications team ensuring the Board's external communications response is resilient, best practice and well-planned while also taking a steer on initiatives and the handling of key topics from leaders within the Pensions Board. Being able to influence and engage with senior leaders from multiple expert disciplines will be absolutely essential.

Your day-to-day reporting line for key work objectives is to the Director of Strategy & Engagement in the Pensions Board. Professional development and formal line management will be undertaken by the Head of Financial Communications in the NCI's Comms team.

MAIN DUTIES AND RESPONSIBILITIES

Collaboration
* Be the primary 'lead' press contact for key stakeholders at the Pensions Board, with a particular focus on ethical and Responsible Investment.
* Lead the development of external media plans to support delivery of the Board's objectives, aligning these with customer communications and stakeholder plans being formed within the Board, working closely with the Customer Communications Manager and Engagement colleagues in Housing and Pensions
* Work as part of the Financial Communications team to manage the relationship with the Ethical Investment Advisory Group,
* Proactively initiate, build and manage complex relationships with key financial and specialist journalists who cover the work of the Pensions Board, strengthening the Board's media presence.
* Work with the digital communications team to initiate social media content for the Pensions Board, including establishing and managing the Board's LinkedIn presence.

Communications planning/proactive comms
* Initiate and sustain effective external communications planning on a monthly and annual basis. This includes setting clear objectives to enhance effectiveness, close gaps and prioritising 'media' requests across Pensions Board teams.
* Be responsible for the development and delivery of key KPIs assessing media performance, and external reach, reporting to the Pensions Board's Director of Strategy & Engagement.
* Put in place a robust comms calendar
* Shape and author messaging ahead of anticipated media interest with an aim to grow the influence of the Pensions Board.
* As a trusted and savvy communications expert, advise internal stakeholders in the development and communication of their core messaging, especially on key projects and initiatives.
* Proactively identify and realise PR opportunities for the Pensions Board aligned to the Board's delivery plan, key strategic projects and making the most of opportunities with wider Church networks.

Reactive comms
* Monitor press coverage and distribute to internal contacts
* Respond professionally to media enquiries from news organisations, including the rapid development of agreed responses to media enquiries, seeking counsel from the Head of Financial Communications to enhance the response. Staying calm under pressure will be essential.
* Field media requests for interviews, photo calls, events, and similar.
* Support with media training and photo shoots for internal stakeholders, including working with and coaching colleagues (at all levels) to enhance their confidence with media exposure.

Content and events
* Identify and organise relevant speaking, conference and award opportunities, including speech writing where needed.
* Collaborate on the production of the PB's annual review, Stewardship Report and other reports - liaising with internal stakeholders, collating and editing content, working with the design agency, and managing budget
* Initiate, manage and maintain excellent relationships with external suppliers and design agencies, including instilling clear standards for delivery.
 

Essential
Knowledge/Experience
* Knowledge of pensions and investments industry, including regulatory landscape
* Interest in responsible and ethical investment
* Significant experience of financial communications, including authoring content, developing strategies for engagement and communications planning.
* Significant experience of working with media including working with and managing relationships with journalists.
* Track record of delivering text and work to spec and on time
* Experience of influencing and working with stakeholders to director level, with proven experience of building trusted 'advisory' relationships.
* Experience of working as part of a multi-disciplinary communications team, and balancing the needs of different stakeholders.
* Understand the Board's fiduciary duty to its members, maintaining strict boundaries on confidential information as and when required.
* Journalistic or communications experience within a high-profile organisation

Skills & Abilities:
* Excellent writing skills
* Good time-management
* Strong interpersonal skills
* Good attention to detail and an eye for good design
* Able to balance strategic and tactical delivery
* Self-starting and organising, with a track record in effective prioritisation of communication deliverables.
* High level of emotional intelligence and personal/professional resilience.

Qualifications & Training:
* Relevant qualifications in media or public relations, with a commitment to ongoing professional development e.g. through CIPR or equivalent.

Desirable
* Existing network among journalists
* Experience within the charitable services sector.
* Knowledge of the Church of England and/or the work of the Pensions Board

About us

Philanthropy & Alumni Engagement (P&A) raises philanthropic funds in support of King’s College London and engages with the university’s worldwide alumni community. We are proud to enable the work of colleagues across the university and its health partners, helping them serve society through world-leading education, research and healthcare. Our activity includes a partnership with the Maudsley Charity in support of children’s mental health and initiatives between the university’s Institute of Psychiatry, Psychology and Neuroscience and the South London & Maudsley NHS Trust. 

We are entering an exciting period as a team. Our work is identified as a key enabler of the new King’s Strategy 2030, with associated ambitions that include preparing for our next major philanthropic and engagement campaign. This will accelerate and energise our work in support of the University’s mission to be ‘in service to society through academic excellence’ – be that through exceptional, impact-led research; ensuring our students are supported to thrive during their time at King’s and beyond; or by helping the university to invest over the long-term into its people, ideas and infrastructure. We plan to deepen and scale engagement with our global alumni community, donors and other supporters, mobilising them behind these shared priorities. We are strongly values-driven with a focus on sustaining a strong and supportive culture, which we see as key to creating a successful team that can realise these ambitions.

More on King’s College London 

For almost 200 years, King’s has been a place where ideas turn into action. From revealing the structure of DNA to reimagining nursing, from advances in medicine, law and the study of war and peace to shaping culture and public debate, our work has always been guided by a belief that knowledge should serve society. Over our history, King’s has been home to 14 Nobel Prize winners, and to scholars whose ideas and leadership have shaped thinking, policy and practice around the world. King’s has always been a place where knowledge is put to work for the benefit of others. King’s College London is a world-renowned university that delivers exceptional education and world-leading research. We're committed to creating positive and sustainable change in our local and global communities through outstanding education, impactful research, and genuine service to society.

King’s Strategy 2030 sets out how we take that purpose forward, with four key priorities including student success in and beyond university, investment in research and education excellence that responds to the changing world, fostering innovation and entrepreneurship, and delivering sustainable finances for a secure future.

About the role

We are looking for an exceptional & collaborative individual fundraiser to join the Philanthropy team at King’s College London, leading on fundraising for the Institute of Psychiatry, Psychology & Neuroscience (IoPPN). You will benefit from a strong donor portfolio, opportunities to work on 7- and 8-figure gifts, and a good understanding of philanthropy from senior leadership within the Institute.

This role will be responsible for managing a portfolio of major gift prospects, securing and stewarding significant philanthropic gifts at the £50k to £5 million gift level, supporting senior stakeholders with their fundraising efforts, and championing the work and priorities of King’s and the Institute of Psychiatry, Psychology & Neuroscience.

The team will play a crucial role in the delivery of the University’s ambition to significantly scale philanthropic income for faculties, as we prepare to launch our next major fundraising campaign in 2027 and mark the university’s bicentenary in 2029.

We will build on our already successful fundraising to achieve ambitious new goals for philanthropy – creating strong partnerships across campus and with donors, to realise shared priorities and deliver strategic impact.

The successful candidate will work highly collaboratively with academic and professional service colleagues across King’s to secure significant philanthropic income to support student outcomes and drive world-leading teaching and research.

We are strongly values-driven with a focus on sustaining an excellent and supportive culture, which we see as key to creating a successful team that can support the university and its partners in making a real and positive difference to the world we live in.

Study of the mind and human brain is one of the most exciting and important areas of advancing medical science, and the IoPPN is a leading centre for mental health and neuroscience research in Europe and the largest in the UK. Renowned for its high-quality research, it is the most cited research centre outside the US, and the second most cited in the world.

In partnership with the South London and Maudsley NHS Foundation Trust, the largest mental health service provider in the UK, it enables the rapid translation of research into clinical practice that makes a difference to people’s lives and mental health every day. Research from the IoPPN has led to the creation of much needed therapies for some of the most severe mental disorders and changes in how governments around the world think about mental illness.

A strong understanding of philanthropy from leadership within the Institute, combined with world-leading research has made, and continues to make, an impact on how we understand, prevent and treat mental illness, neurological conditions and other conditions that affect the brain. 

This is a full time (35 hours per week), and you will be offered an indefinite contract. P&A has a hybrid working approach, with a minimum of 40% of time in the office & on IoPPN campus sites at Denmark Hill and London Bridge. Typically, this equates to two days per week, but we’re very happy for colleagues to be in more frequently if they so wish.

About you

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. A proven track-record of cultivating, securing, and stewarding five- and ideally six-figure gifts

2. Experience of qualifying and cultivating new philanthropic relationships.

3. Ability to develop and maintain key relationships with senior internal stakeholders.

4. Proven interpersonal and communication skills (written and verbal).

5. Ability to plan strategically and implement those plans.

6. The ability to negotiate throughout a large, complex environment with multi-dimensional points of view.

7. Ability to manage multiple projects, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives and income.

8. An understanding of the philanthropic landscape and what would motivate a prospect to give to King’s.

Desirable criteria

1. Major gifts fundraising experience in health, mental health, and/or neuroscience

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

At King’s, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university.

The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension.

We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination.

When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King’s guidance.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

We reserve the right to close adverts early due to the volume of applications we receive. While the closing date may change, all adverts will close at 23:59 to allow sufficient time for applications to be submitted on that day.

We encourage you to apply at the earliest opportunity to avoid disappointment as once we have closed a vacancy you will be unable to submit your application.

To find out how our managers will review your application, please take a look at our ‘How we Recruit’ pages.

In P&A we want to build a diverse team, which represents the communities served by the organisations we support. We therefore particularly encourage applications from candidates who are likely to be underrepresented.

We are open to discussing flexible working arrangements, including part-time, compressed hours and/or job shares, as appropriate and in the context of the business needs associated with the role. 

We offer the opportunity of an “Ask Us Anything” Teams call on Tuesday 30th June 4-5pm. During this call you will be able to ask any questions you might have about the role, the selection process, our department, our core values and work culture, our current hybrid work policy, or simply listen to others’ questions. 

Closing date: 12 July 2026.

This roles with have two interview stages, a standard skills-based interview followed (for up to two appointable candidates) by a Core Values interview.

First stage interviews are due to be held between 30th July - 7th August.

Core Values interviews are due to be held w/c 10th August.

Contract: Full-time, Manchester (6-month contract initially)

Salary: £25,585-£31,239 per annum

Closing Date: Friday 10th July 2026

Interviews will be held in Manchester in person w/c Monday 20th July

Centrepoint, the UK’s leading youth homelessness charity, is looking for a Junior Finance Business Partner (JFBP) to join our Financial Management team based in Manchester.

About us

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.

Together with our partners, we support over 16,000 young people each year.

The Junior FBP plays a key role supporting the Finance Business Partners as well as engaging with stakeholders across the organisation. It’s an exciting time to join the team as we develop and deliver a new strategy.

What you’ll be doing

• Supporting the FBPs and Senior Finance Manager with production of high quality reports and providing admin support
• Liaising with the financial accounting, rent, AP, AR and management accounts teams
• Meeting with your own set of budget holders on a regular basis
• Supporting with regular budget production, including multi-year budgeting and regular reforecasts

Why join Centrepoint?

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

• 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
• Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
• Private Medical insurance
• Income protection
• Employer pension contributions of 5%
• Access to Cycle 2 Work loan scheme
• An interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.

Our approach to applications

We recognise that candidates may use artificial intelligence (AI) tools to support their applications. While this is absolutely fine, all examples and statements included must be truthful, accurate and based on your own experience.

We’re keen to understand your individual skills, experience and motivations, so please ensure your application reflects your own voice.

Don’t miss out on this fantastic opportunity to join our team as a Event Officer click ‘Apply’ now!

Hours: Fulltime 5 days per week (part-time considered)
Contract type: Two-year fixed term

Citizens Advice Westminster works to make a real difference to the lives of people in Westminster. We deliver a high‑quality, agile advice service that reflects community issues and needs, and our service always puts people first.

As a Trainee Financial Resilience Adviser, you will support residents accessing the borough’s Crisis Resilience Fund. You will help clients build long‑term financial resilience through income maximisation, debt management, and improved financial capability. This includes conducting initial debt assessments, identifying urgent priorities, and helping people understand their options and the practical steps they can take to improve their financial wellbeing.

You will need to be an empathetic and confident communicator, able to build trust with clients experiencing crisis, and committed to empowering people to find a positive way forward. You will work holistically with partner agencies and provide advice across a range of enquiry areas, including welfare benefits and money advice. The role also involves supporting vulnerable clients, including acting on their behalf with third parties.

This is a trainee role, and you will receive structured training, supervision and development. Pay will progress to the Adviser/Caseworker band following satisfactory completion of training, probation, and demonstration of the ability to manage cases autonomously to the required standard.

We offer a competitive salary alongside a range of benefits, including generous annual leave that increases with length of service, paid sick leave, a pension scheme, annual season ticket loans, career breaks, and ongoing opportunities for professional development and progression within the organisation. You will join a warm and friendly work culture where staff are valued, and we also offer a flexible working environment where you can work from home on some days. While our head office is near Royal Oak station, the role also involves working from community settings across Westminster.

If you are ready to join a community organisation providing a vital service to people who need our help, please click apply and complete the application process, demonstrating how you meet the competencies in the Person Specification in your supporting statement. Please note that we expect employees to spend 60% to 75% of their working time in the office or at outreach locations.

Citizens Advice Westminster values diversity, promotes equality, and challenges discrimination. We strongly encourage applications from all parts of society and believe that diversity strengthens our organisation. Please help us by completing the  Diversity Monitoring Form on our website.

Closing Date: 26th July 2026 11:59pm

Assessments and interviews may be scheduled before the closing date if we identify suitable candidates who meet the skills and experience outlined in the Person Specification, so early applications are strongly encouraged.

Position: Finance & Operations Manager 

• Working hours & Location:  2.5 days per week (20 hours) including both in-person hours in Norwich (Monday and Wednesday) and home working- we do offer some flexbility with the hours in office.
• Responsible for: Working with the Charity Director to ensure all financial and operational services are professional managed and organised.
• Type of Contract: Permanent role. The post is available for start in August 2026.
• Holiday entitlement: Paid annual leave (includes Bank holiday entitlement) is 14 days a year (28 days FTE)
• Special considerations: Appointment will be subject to satisfactory Enhanced Disclosure & Barring Service (DBS) check and to receiving suitable job references. Applicants must be eligible to live and work in the UK.

 At English+, our mission is to empower people for whom English is not a first language, to build strong community connections, integrate into local life, and access opportunities within the UK job market. We provide inclusive services to individuals of all faiths and none, without prejudice or discrimination.

Each year, we support several hundred students through our free, weekly English classes, welcoming learners from over 40 nationalities. Our work is made possible by a dedicated team of volunteers, whose commitment is essential to delivering our services. In partnership with local churches, we provide a safe and supportive environment to learn English and understand local culture, alongside a wide range of activities that build confidence, strengthen community connections, and promote health, well-being, and integration.

The ‘+’ represents the additional support we offer to help students successfully navigate life in the UK, much of which is delivered in collaboration with a strong network of other service providers across Norfolk. As a small, local charity, we are agile and responsive- able to quickly adapt our lessons, courses, and services to meet the evolving needs of those we serve.

As Finance and Operations Manager, you will play a central role in our organisation- contributing to strategic decision-making while enabling frontline staff to deliver high-quality services. You will help ensure English+ remains financially secure, maintains strong donor relationships, and continues to be a leading community-based ESOL provider in Norfolk.

This role has an occupational requirement for the post-holder to be an active Christian and to be prepared to lead staff and others in prayer times and work with churches.

What you will be working on:

• Working closely with the Charity Director and Trustees, you will develop and manage the charity’s financial strategy, including setting annual budgets and producing quarterly management accounts with clear spend-versus-budget reporting. You will liaise with external accountants to prepare year-end accounts and take responsibility for day-to-day financial operations, including payroll and maximising Gift Aid income.
• In partnership with the Charity Director, you will help secure the organisation’s financial sustainability by preparing funding bids, monitoring programme finances, and ensuring accurate financial reconciliation.
• You will also support the Charity Director and Trustees with staff recruitment, drafting contracts and job descriptions, and overseeing leave and timesheet processes.
• Working with the Charity Director and Support Manager, you will help ensure that policies and procedures are robust, up to date, and aligned with operational needs, contributing to policy development, updates, and risk assessments.
• In addition, you will manage and report on key data relating to students, volunteers, and donors, producing management information and contributing to both the Charity Commission Annual Report and the English+ annual report.
• As part of a collaborative team, you will also help plan and deliver events such as the Summer Programme and seasonal activities. Given the nature of a small organisation, there may occasionally be opportunities to support wider activities, including assisting with classes where needed.

This role is for you if you have:

• Excellent financial, administrative, and organisational skills, and are a self-motivated, highly organised team player who can manage your workload independently with minimal supervision.
• The ability to be flexible and adaptable, maintaining a caring yet professional approach, thinking creatively under pressure, and responding calmly to unexpected changes.
• Strong IT skills and a clear, concise writing style, with the ability to produce high-quality funding applications, reports, policies, and staff documentation.
• Strong interpersonal skills, a genuine commitment to equality, and the ability to engage empathetically with people from diverse backgrounds.
• A positive, proactive attitude, a creative mindset, and strong problem-solving abilities, with enthusiasm for working collaboratively in a small, fast-paced, and evolving charity.
• A clear commitment to the mission of English+ and a willingness to actively support and promote the organisation’s faith-based ethos.

KEY INFORMATION

Location: Manchester, Bristol, Newcastle, Nottingham, or London

Hours: 37.5 hours

Start date: August/September 2026 (we are happy to work with you and your notice period)

Duration: Permanent

Salary: £31,565 - £32,630 per annum if based in Manchester, Nottingham, Newcastle or Bristol. £34,215 - £35,280 if based in London. All roles also receive a £312 yearly tax-free work-from-home allowance.

Application deadline: 31st July 2026

We are recruiting for up to 2 positions for this role and will interview throughout June and July. We may close applications early if we receive a high number of suitable applications. Early applications are therefore encouraged.

ABOUT UPREACH

Do you think that your socio-economic background should determine your career prospects?

upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because, currently, a student from a disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2. 

We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment. 

To find out more about how we support our students, visit our website and read our Annual Report and Impact Report.

ROLE OVERVIEW

This is an exciting time to join upReach as we begin a new phase of our digital transformation. We are investing in the systems, tools and ways of working that will help us support more students, improve the experience of the upReach team, and deliver our mission more effectively.

We are looking for a thoughtful, organised and motivated Junior Digital Transformation Manager to join the Product Team and play an important role in turning this ambition into practical, lasting change.

Technology plays a central role in how we support students, collaborate with partners and operate as an organisation. Working with the Director of Product, colleagues in the Product Team and teams across upReach, you will help deliver our digital transformation strategy. 

You will coordinate projects from initial discovery and planning through to implementation, training and continuous improvement. You will work closely with internal users, technology suppliers and other stakeholders to ensure digital changes are practical, inclusive, well-managed and aligned with organisational needs.

This role offers the opportunity to contribute to significant organisation-wide projects at an early stage, helping to shape how upReach uses technology in the years ahead.

You do not need to have previously worked in a digital transformation role. You may have developed relevant experience through project coordination, operations, process improvement, technology implementation, product management or another role involving organisational change.

This is a strong opportunity for someone who enjoys solving problems, improving how things work and helping people use technology confidently.

CORE RESPONSIBILITIES

You will support the delivery of upReach’s digital transformation strategy by helping teams adopt better tools, systems and ways of working, including the responsible use of AI.

Your responsibilities will include:

• Coordinating the rollout and adoption of new digital tools, systems and AI-enabled solutions.

• Supporting digital transformation projects from planning through to implementation and review.

• Working with teams across upReach to understand their workflows, challenges and technology needs.

• Identifying opportunities to use AI and automation to improve efficiency, quality and user experience.

• Gathering and summarising feedback from users during testing, rollout and post-launch.

• Creating clear guidance, process documentation and training materials.

• Supporting colleagues to use new tools and AI responsibly, confidently and consistently.

• Identifying opportunities to improve, simplify or connect systems and processes.

• Monitoring how well new tools are working and recommending improvements.

• Supporting relationships with external suppliers and technology partners.

You will take ownership of agreed areas of work, while receiving support from the Director of Product and other experienced colleagues.

SKILLS AND EXPERIENCE

There is no such thing as a “perfect” candidate. We welcome applications from people of all backgrounds, including those who may not have followed a traditional route into technology, project management or digital transformation.

We’re particularly interested in:

• Curiosity about how organisations, systems and processes work.

• A genuine interest in using technology to improve services and create social impact.

• Thoughtful problem-solving and strong attention to detail.

• The ability to organise work, plan ahead and manage multiple tasks.

• Clear written and verbal communication across different audiences.

• The ability to listen to users, understand their needs and represent their perspectives.

• Confidence building constructive working relationships with colleagues and external stakeholders.

• The ability to take ownership of work while seeking support when appropriate.

• A practical and balanced approach to change, recognising that successful transformation depends on people and processes as well as technology.

You do not need previous experience as a Digital Transformation Manager. However, experience or familiarity with any of the following would be helpful:

• Implementing or rolling out a new digital tool or system.

• Supporting organisational change or encouraging people to adopt new ways of working.

• Project management or project coordination.

• Process mapping, service design or business analysis.

• Gathering user feedback or conducting user research.

• Testing digital systems or features.

• Working with software suppliers, developers or technical teams.

• Supporting procurement, supplier evaluation or contract management.

• Developing or delivering training and guidance.

• Agile, iterative or user-centred ways of working.

• Understanding data protection, information security, accessibility or responsible technology considerations.

COMPETENCIES

Within upReach, the Junior Digital Transformation Manager is an equivalent level to a Junior Manager in other teams. This level involves you demonstrating more leadership capabilities. This includes having ownership of your responsibility area, and demonstrating an ability to informally lead and have positive influence on the wider team. We will be looking for you to demonstrate that you can plan ahead, proactively anticipate upcoming projects or challenges, and problem solve more independently.

upReach have created a Behaviours and Competency Framework to ensure the team have full visibility on the key capabilities required for effective performance, how these connect to our organisational values, and the level required for each band within the organisation. 

Within the Product Team, we’ll support you to apply these behaviours and competencies to product management helping you to learn and develop your skills across four key areas:

• Delivery & Execution – coordinating and delivering digital change, and solving problems

• User Insight – understanding and representing the teams and people who use our systems

• Transformation Strategy – thinking ahead, prioritising, and connecting systems and processes

• Influencing People – working effectively with colleagues, suppliers and stakeholders to drive adoption

You’ll be encouraged to take ownership of your work, build your confidence, and grow into greater responsibility over time. You’ll also have opportunities to learn from experienced colleagues and contribute to meaningful projects.

While you may not have experience in product management, we would expect you to be demonstrating most competencies at level 3 with some at Level 2.

Below you will find a summary of the key attributes required at this level and how they relate to specific digital transformation competencies:

Essential skills:

• Motivation - 3

  Relevant digital transformation competencies: 

  • Delivery & Execution

• Continuous improvement - 3

  Relevant digital transformation competencies:

  • Delivery & Execution

• Planning and organising - 3

  Relevant digital transformation competencies:

  • Delivery & Execution

  • Digital Transformation Strategy

• Commitment to social mobility - 3

  Relevant digital transformation competencies:

  • User Insight

  • Transformation Strategy

• Communication - 3

  Relevant digital transformation competencies:

  • User Insight

  • Influencing People

• Problem solving & decision making - 3

  Relevant digital transformation competencies:

  • Delivery & Execution

  • User Insight

• Innovative - 2/3

  Relevant digital transformation competencies:

  • Delivery & Execution

  • Digital Transformation Strategy

• Management - 2

  Relevant digital transformation competencies: 

  • Influencing People

• Leadership - 2

  Relevant digital transformation competencies:

  • Influencing People

  • Transformation Strategy

• Responsible use of AI & technology – 2/3

  Relevant digital transformation competencies:

  • Delivery & Execution

  • Transformation Strategy

TEAM CULTURE & BENEFITS: 

By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture. 

We offer: 

• Flexible and hybrid working

• Statutory Holiday Entitlement of 25 days, plus bank holidays. This increases to 27 days 2.5 years and then to 30 days after 5 years of working with us.

• Birthday leave and volunteering leave

• Enhanced Parental Leave beyond statutory requirements for all team members. 

• 3% Pension Contribution, which increases to 5% after 5 years of working with us. 

• Cycle-to-work and tech buying schemes.

• Monthly socials

• Dedication to Staff Wellbeing through our Employee Assistance Programme, Mental Health First Aid Training and annual wellbeing days

• Summer Hours (early Friday finishes from June to Aug)

• Personal Development Budget, activated after 6 months in the role

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Diverse Roots Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network 

  • Socio-economic Background Network

  • (Im)Migrants Network 

READY TO APPLY?

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible. 

Applications close on: 31st July 2026

As we will interview throughout June and July, we may close applications early if we receive a high number of suitable applications. Early applications are therefore encouraged.

EQUAL OPPORTUNITIES

At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We  particularly encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.

Head of Application Management

These are exciting times for the charity, and we have an outstanding opportunity for a self-motivated and highly professional individual with exceptional analytical, collaborative and interpersonal skills to join the Leadership Team, as Head of Application Management.

Position: Head of Application Management

Location: Devon/Hybrid (This is a hybrid working position, combining home and occasional onsite working under the guiding principles for such roles. The working pattern and requirement for site attendance (for essential meetings) will be agreed between the line manager and post-holder)

Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday

Salary: £63,813 annum

Contract: Permanent

Closing Date: Sunday 2 August 2026. Please note this role may close earlier than advertised so apply as soon as possible.

About the Role

As Head of Application Management, you will be responsible for the leadership, strategic direction and effective delivery of all business applications used across the Sanctuary, ensuring these are reliable, secure and support operational and strategic goals. Within this multifunctional and rewarding role, you will lead, support and develop the application management team so they can deliver a high-quality and customer-focused service, fostering a collaborative working culture, encouraging innovation and shared problem-solving.

Your principal duties and responsibilities will include:

• Leading the development and delivery of an application management strategy, ensuring it supports the current and future needs of the organisation.
• Establishing clear processes for the full lifecycle of applications, including acquisition, development, maintenance, and retirement.
• Overseeing the performance, availability, and reliability of all business-critical applications, ensuring services run smoothly and efficiently and support business continuity and the delivery of organisational objectives.
• Ensuring effective incident, problem, and change management processes so that application issues are resolved promptly and downtime is minimised.
• Building strong working relationships across the Sanctuary, acting as the main point of contact for application related advice, priorities and improvement.
• Ensuring applications comply with regulatory requirements, data protection obligations, and security standards.
• Identifying and managing risks related to application services, implementing appropriate controls and mitigation strategies.

About You

We are looking for someone who has:

• Proven experience of leading application management or enterprise systems teams.
• A strong understanding of ITIL, DevOps, and Agile methodologies.
• Familiarity with SFIA framework and digital transformation principles.
• Excellent leadership, communication, and stakeholder management skills.
• Proven strategic thinking and decision-making skills.
• Strong analytical and problem-solving skills.
• Practical experience of managing complex application landscapes and vendor ecosystems.

Benefits include:

• Competitive pension.
• 31 days holiday (including Bank holidays), rising to 34 will each full year of service.
• Wellbeing team.
• Recorded Pilates and Yoga classes.
• Long service awards.
• Healthshield plan
• Free parking.
• Subsidised restaurant and shop.

About the Organisation

Join one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Application Management, Systems Management, Director of Application Management, Application Management Director.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

"Lead finance. Shape strategy. Change lives."

Aspire Oxfordshire is an ambitious charity working to tackle inequality and create lasting opportunities for people and communities facing disadvantage. Every year, we support people experiencing homelessness, poverty, poor mental health, digital exclusion, unemployment and other barriers to reaching their potential.

Through supported housing, homelessness prevention, education, training and employment programmes and digital inclusion projects, we help people take positive steps towards greater independence, wellbeing and opportunity.

We are now seeking a values-led and commercially minded Head of Finance and Resources to join our Leadership Team and play a key role in shaping Aspire's future.

This is an exciting opportunity for an experienced finance professional who wants to combine strategic leadership with hands-on operational delivery in an organisation that makes a tangible difference every day.

As Head of Finance and Resources, you will lead Aspire's finance and resource functions, ensuring strong financial stewardship, effective governance, organisational resilience and sustainable growth. Working closely with the Chief Executive, Trustees and senior colleagues, you will help shape organisational strategy, support business development and fundraising activity, and ensure the charity remains financially strong and well positioned for the future.

Who We Are Looking For

We are looking for someone who combines strong technical finance expertise with excellent leadership and relationship-building skills. You will be equally comfortable presenting financial information to Trustees, supporting managers to improve financial performance, and helping to identify opportunities that strengthen our impact and sustainability.

You will bring:

• A recognised accountancy qualification (ACA, ACCA, CIMA or equivalent) and/or significant senior financial management experience.

• Experience of leading finance and operational functions within a charity, public sector, social enterprise or similarly complex organisation.

• Strong strategic financial planning, budgeting, forecasting and reporting skills.

• Experience of producing meaningful management information and using data to support organisational decision-making.

• Advanced Power BI and financial reporting skills, with the ability to develop insightful dashboards and reporting solutions.

• Knowledge of grant funding, commissioned services and restricted fund management.

• Experience of developing and improving systems, processes and organisational effectiveness.

• Strong leadership skills with the ability to motivate, support and develop others.

• Excellent communication and influencing skills, with the ability to build effective relationships with Trustees, funders, partners and colleagues.

• A practical, solutions-focused approach and willingness to work collaboratively across the organisation.

• A commitment to Aspire's values and a genuine passion for creating opportunities for people facing disadvantage.

Why Join Aspire?

This is an opportunity to join an ambitious organisation at an exciting point in its development. You will play a key role in helping Aspire deliver its Strategy 2025–2030, supporting innovative services that help people secure safe housing, improve their wellbeing, gain qualifications, access employment and build brighter futures.

In return we offer:

• Salary: £50,000 – £55,000 per annum

• 25 days annual leave plus bank holidays

• Pension contribution

• Cycle to Work scheme

• Employee Assistance Programme

• Hybrid working arrangements

• The opportunity to make a genuine difference in the lives of people across Oxfordshire

Aspire Oxfordshire celebrates diversity and is committed to creating an inclusive environment where everyone can thrive. We welcome applications from all backgrounds and particularly encourage applications from groups currently underrepresented in the charity sector.

The Damilola Taylor Trust (DTT) is a charitable company limited by guarantee incorporated in May 2001 in memory of Damilola Taylor and registered as a charity in July 2001.Our founding purpose is to provide inner-city youths with opportunities to play, learn and live their lives free of fear and violence, and with optimism for a future where opportunities abound. Our Mission is to develop the hope, optimism and self-esteem of young people so that they can:  Lead healthy lives; Stay in School; Grow up to become independent productive adults; Have lofty aspirations and work to attain their innate potential.

Although we have recovered from the Covid 19 pandemic, the nation now faces the worst cost of living crisis since the 1950s, thanks to the Russian Ukraine war, and now the US Israel Iran one which have disrupted the global energy market. There is no denying that, in the UK, young people (YP) are being disproportionally affected. We are deeply concerned about the impact this crisis is having on the young people that we work with across the board.

The UK youth unemployment rate for 16-24-year-olds sits at a concerning 16.2%, an 11-year high. There are over 1 million young people not in education, employment or training (NEET). We know that high numbers of vacancies do not translate into opportunities for all young people, especially those from BAME background who already face discrimination in the labour market.

We are responding to this emerging issue, by working harder and smarter to support young people that we work with for whom the transition from formal education into employment is not automatic. We work to help this group have access to economic opportunities in these challenging times. We believe that our services bridge this gap and provide opportunities for young people to develop wider social, personal and self -management skills required for productive participation and integration into society. For additional information about the Trust and its programmes, please go to our website. 

Job purpose: Provide a range of administration services to enable the Trust to operate its day-to-day activities, management and governance processes effectively.

Roles and responsibilities:

The main responsibilities of the job are:

· Provide administrative support to the Programme Manager, Trustees and Youth Board 

· Provide general administrative support across the Trust, including scheduling meetings, administering our Microsoft 365 system, helping to produce reports/ letters, managing emails, facilitating in-house communication, managing our records, research, and other general duties

· Assist implementation of the Trust’s charitable programmes e.g., by providing administration support to project teams and organising promotional activities.

· Manage enquiries to the Trust and respond to routine enquiries, ensuring that actions are followed up

· Proactively manage our website day-to-day and post to our social media, consulting where necessary. Produce leaflets, publicity and newsletters

· Support our organisation development plans by helping us research and implement any new policies, processes and best practice procedures required, and maintaining the database of evidence

· Suggest administrative improvements to support the smooth running of the charity and, when agreed, implement them

Key working relationships:  The post holder will work with all the Trustees (but particularly the Trustee responsible for Communications), the Programmes Manager as well as the Trust’s finance service provider. The post holder will develop good working relationships with other stakeholders including our project delivery partners, members of the Youth Board and, in some cases, young people on or applying for our programmes.

 Person specification -Specific experience or skill     KEY: (E) Essential (D) Desirable

· Experience of organising own work effectively with limited supervision (E)

· Significant experience providing administrative support. Experience of working in a charity would be an advantage (E)

· Excellent digital skills, with the ability to learn new software and systems quickly and instruct others (E)

· Proficiency in Microsoft 365 including administering a system(E)

· Experience of organising and maintaining records, both on paper and digitally. (E)

· Ability to produce attractive documents and reports for a range of audiences adhering to our house style (E)

· Ability to work effectively with all our stakeholders, including young people from disadvantaged backgrounds (E).

· An ability to gather, analyse and evaluate data and to prepare and present concise reports both orally and in writing

· Exceptional time and task management skills; calmness under pressure (E)

· Experience working in a pressured environment with lots of competing priorities (E) 

Knowledge, qualifications

· Knowledge of good administrative practices (E)

· Knowledge of General Data Protection Regulations (E)

· An understanding of safeguarding of children, young people and vulnerable adults (E)

· Current DBS certificate (E but, for a suitable candidate, the post might be offered subject to a DBS being obtained)

· Degree or relevant experience of working in the charity/ Social sector (D)

Personal skills and abilities

· A highly organised person with attention to detail (E).

· Ability to organise own workload to reflect our charity’s priorities (E).

· Ability to communicate effectively with all people involved with the Trust (E).

· Remote working skills (E)

· Good report-writing and presentation skills (E).

· Commitment to equality, diversity, inclusion (E)

· Ability to research information (E)

· Proven ability to work on own initiative and mobilise/manage support from colleagues (E).

• Proactive, creative and innovative approach with high drive for results (E)

Personal qualities:  Commitment to own continuing personal and professional development (E)

· Commitment to the vision, mission and values of DTT (E)

· Flexibility

• Commitment to effective relationship building and collaboration (E)

Application process

Please write no more than 1000 words explaining how your experience, qualifications and personal qualities fit you for this post. Also submit a CV which includes your full name, address, phone number and email address, your educational and work histories and the names of two referees, one of whom will normally be your current or latest employer. We will not seek references without asking your permission but any offer will be subject to satisfactory references.