Support work jobs
We have an exciting opportunity for an Independent Domestic Violence Advocate (IDVA) to join the team in London, working 37.5 hours a week. This role involves both face to face and virtual support in a hybrid model of working, you will work from home and Victim Support Office at Victim Support, 3rd Floor, 5-7 Singer Street, London, Greater London, EC2A 4BQ.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role:
As an Independent Domestic Violence Advocate you will:
- Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
- Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
- Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.
You will need:
- knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
- a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
- to understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
- an understanding safeguarding issues, and the legal responsibilities surrounding these issues.
- experience of direct service delivery to victims of domestic abuse or other vulnerable people.
- strong communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
- strong crisis management skills and the ability to deal with stressful and difficult situations.
Please see attached Job Description and Person Specification for further details.
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Spires was established as a response to homelessness in the late 1980s. Spires has developed into an organization that provides a range of services, including day centre style drop-ins for homeless people, a Women’s drop in, a Refugee drop in and outreach targeted at supporting Women who are sex working. Our core mission is to support homeless people into housing and to assist those who have been homeless in maintaining their accommodation.
Part 1: The Role
The Women’s Service Coordinator will manage Spires’ Women’s service offer. The Women’s Service offer comprises of:
- Spires-Street Link, which is a dedicated nighttime outreach service to support women who are involved in street-based sex working. This includes follow up work, casework, and multi-agency working.
- Centre based support for women who are homeless or at risk of homelessness. This also includes casework and supporting Spires’ Housing and Homelessness team.
Part 2: Key duties and responsibilities
- Manage a small team of support workers and a team of dedicated volunteers.
- Oversee the delivery of effective assessment and allocation for clients.
- Oversee the effectiveness of casework across the Women’s Service.
- Directly support a small caseload of clients.
- Manage the team’s rota to ensure sufficient coverage across activities.
- Represent Spires to external organisations, developing and maintaining good working relationships with other professionals, community organisations, and statutory agencies.
- Manage the teams’ outcomes and data to produce reports for funders and stakeholders.
- Support Spires’ fundraising manager in making applications where required.
Part 3: Person specification
Essential experience:
- Experience of working with women with complex support needs (including substance addiction, mental health needs, domestic violence, no recourse to public funds and sex working) .
- Experience of managing people within a relevant sector.
- Experience of challenging appropriately and maintaining clear and appropriate boundaries
- Networking and effectively liaising with specialist service providers or agencies in order to establish and/or improve access to services for clients.
Desirable experience:
- Relevant management experience
- Working with people who are sex-working
Essential knowledge:
- Sound understanding of the issues faced by women and other individuals involved in sex work.
- Understanding of the legislation around supporting the victims of Domestic Violence.
- Understanding of the effects of trauma on people and how to work in a trauma informed way.
- Good understanding of safeguarding practices in outreach work, social care and/or day centre environment.
- Good understanding of confidentiality and working with sensitive information.
- Good understanding of the principles of people management.
Essential skills and personal qualities:
- Willingness to work unsocial hours
- Excellent written and spoken communication skills
- Full drivers’ licence (required for outreach)
- Ability to effectively manage time, work under pressure and balance competing priorities to meet deadlines
- IT skills, including Microsoft Word, Excel, Outlook and databases
- Honest and reliable, with ability to maintain enthusiasm for a high level of contact with clients on a day-to-day basis
- A commitment to providing a safe and inclusive service to all regardless of race, religion, gender, gender identity, sexual orientation, disability or age
Spires is committed to equality and diversity and welcomes applications from all sections of the community. This post however, is restricted to women due to the nature of the role. The Occupational Requirement under schedule 9 (part 1) of the Equality Act 2010 applies.
Part 4: Summary of terms and conditions of service
Probation: This post is subject to a 6-month probationary period.
Notice: This post is subject to one week’s notice during the probationary period and a six-week notice period thereafter.
Annual leave: The annual leave entitlement is 35 days per year pro rata, made up of eight bank and public holidays and 27 days annual leave. The 27 days annual leave is normally split between 24 ‘bookable’ days and three closure days that fall between Christmas and the New Year.
Pension: The Spires Centre operates an Opt-out group pension arrangement and currently contributes 5% of annual salary for those who qualify. Personal contributions are currently 3%.
Other benefits: The Spires Centre will provide life and income protection insurance for those who qualify for our group plans.
Safeguarding: The postholder will adhere to The Spires Centre’s safeguarding policy for vulnerable adults. This post is also subject to a Disclosure and Barring Service check.
Please apply with a copy of your CV and a brief cover letter of no more than two sides of A4.
Registered Charity
11 - 20
Spires is a south London based charity that has been supporting homeless and disadvantaged people for over 30 years.
The client requests no contact from agencies or media sales.
Thank you!
We are looking for a resilient and dedicated people to join our new specialist high risk domestic abuse service as Independent Domestic Violence Advocates (IDVA).
As a new service, we have 2 x full time IDVA positions available. These roles are full time, working a hybrid with two days per week expected to work from our centrally located office in Boscombe. Due to the nature of the role, the successful applicants would be expected to travel regularly across the Dorset county.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Welcome Bonus: £500 on successful completion of probation period.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As an IDVA you will provide high quality support to victims of domestic violence and abuse. You will deliver and provide support in five key areas to support victims to:
- Feel safer
- Feel informed about their rights and the criminal justice system
- Feel listened to and heard
- Be able to implement healthy coping mechanisms
- Be connected with services who are available to help them
Key Responsibilities:
As an Independent Domestic Violence Advocate you will:
- provide appropriate non-therapeutic support to victims of domestic abuse via their preferred contact method.
- undertake needs and risk assessments to develop tailored individual safety and support plans to address the specific needs of the victim.
- use a bespoke case management system to maintain accurate and confidential record keeping and contribute to the collection of outcomes.
- liaise with the police, social services, CPS, and other agencies on the client's behalf, with the client's consent maintaining confidentiality
- provide information to victims to enable them to make informed choices about their future options.
About You:
Ideally, you will hold an approved and accredited IDVA qualification (or you must be willing to work towards one)
You will need:
- A strong understanding of domestic abuse and violence and the impact this has on victims.
- Experience of working with victims of crime (preferably domestic abuse) including completing risk assessments and safety planning
- Experience of managing a caseload and keeping clear case management records.
- Experience of adapting communication styles to be able to effectively communicate.
- An understanding of trauma informed practice and how to implement this within your work
- A through understanding of the criminal justice system and the Victim's Code
- An understanding of confidentiality, safeguarding and other legal requirements
- Good IT skills including experience with working within bespoke case management systems and using Microsoft Office Packages.
- Organised and methodical approach to work with the ability to plan, prioritise and organise workload
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible
Thank you!
We are wanting to recruit a motivated and experienced support and recovery worker to support homeless and vulnerable guests at our daily drop-in, and in Hope House - our 4 bed supported house
Responsibilities
Our support workers both work with guests in both Drop-in and in Hope House, but each takes a lead responsibility in one or the other of these projects. This post holder leads on the housing management responsibilities for Hope House.
Drop-in responsibilities :
· Welcome and assess first time guests, identifying priority needs.
· Signpost and support guests to access key statutory and voluntary services, especially housing, benefits, homelessness services etc
· Provide practical support and advice to guests , for example with helping with forms, bill enquiries, budgeting .
Hope House responsibilities
- Vet the suitability of potential residents and support them with their transition in/out of Hope House
· Hold weekly individual support sessions with residents
· Ensure tailored support plans (using Homeless Outcomes Star) are in place for each resident
· Identify “next step” housing options for residents and work with the residents to access these.
Oversee the safe and efficient running of Hope House, taking into account any relevant Supported Housing/ HMO specific requirements.
1. Please note all candidates will need to demonstrate current Eligibility to Work in the UK – British passport/Birth certificate or visa. We are unable to accept sponsorship applications
2.Please see our website for more information about this opportunity
Registered Charity
1 - 5
We are a local charity based in Redhill providing practical solutions and emotional support to the homeless, vulnerable and isolated of East Surrey.
Thank you!
About the role
We are looking for someone to join our service at South Camden Mental health Accommodation services as a Support Worker (known internally as a Project Worker). Across our service, we support people in High and low support accommodation who have a mental health diagnosis and other complex needs. We are committed to working with a Recovery Based Approach and supporting people to meet their individual needs.
Current Vacancies:
South Camden Mental Health Service: rota-based covering early (8am - 4pm), and late (2.15pm-10.15pm) shifts, plus weekends and bank holidays on rotation.
What you'll be doing
In the role of Project Worker, you will support clients on their journey toward increased independence. You will manage a caseload of residents, helping them develop the skills and confidence required to move on to appropriate longer‑term or independent accommodation. The role focuses on empowering residents to build on their strengths, develop practical life skills, and maintain independence in the community.
About You
Above all, you will have a genuine desire to support people to transform their lives. If you have a good understanding of the complex issues faced by homeless people; personal experience of homelessness yourself and some experience of supporting vulnerable people through a process of change, we encourage you to apply.
You'll also need good interpersonal and listening skills; patience and resilience. We will provide you with the knowledge and training you need to work with clients in a holistic and person-centred way.
Why join us?
-
Support clients to achieve personal goals and independence
-
Deliver practical, person-centred support
-
Be part of a committed, inclusive team
-
Receive full training and development opportunities
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
Applicants will be considered for all vacancies that are a suitable match with their skills and experience. However, if you do have a specific preference for location, please state this on your supporting statement.
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on 18th May 2026
Interview and assessments on: 3rd / 4th June 2026
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
Thank you!
Support Worker
We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Care Service in Newham. No personal care or experience required, just the right values.
£30,784.00 per annum, working 40 hours per week.
Fixed term contract for one year from 6th June 2026.
Want to feel valued? You'll feel at home here.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
The Support Worker will be part of a team that operates Monday to Friday, 9am to 5pm.
They will provide support to customers with complex mental health needs.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead .
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
What you'll bring:
Essential:
NVQ Level 2/3 or equivalent with some or equivalent sector work experience
Desirable:
A good understanding of mental health issues and how it affects people and experience of supporting customers to manage this and lead independent lives.
About us:
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
Thank you!
We are looking for 2 motivated & empathetic individuals to join the team at Victim Support based at Compass House, Ashford as Initial Support Agents (known internally as Triage & Early Intervention Officers). These positions are offered on a permanent basis.
Are you looking for a new challenge that will be rewarding and make a real difference to people's lives? Do you enjoy talking to people, providing empathy & support, and helping to find solutions to problems?
If this sound like you, then we'd love to hear from you...
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role:
You will be talking to people on the telephone from a variety of different backgrounds, all with different experiences. No two days are the same & you will need to use your communication skills and resilient nature to help those dealing with trauma and the effects of crime, who may have gone through a life-changing experience. Previous experience is not required as you will receive robust training prior to working directly with clients. You will also receive ongoing support to ensure that you can provide victims with quick responses to meet their needs and help them cope and recover.
These roles are based in our Victim Care Unit in Ashford. You will be working shifts Monday to Friday between 8am and 4pm or 12pm and 8pm. Shifts are designated on a rota basis and scheduled well in advance so you can plan ahead. You will be working within a supportive team that is part of a large independent charity which offers the opportunity to develop skills to enhance your ongoing personal development.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
We're looking for two kind, compassionate and resilient Specialist Support Workers to join our Mental Health Social Care Service in Tower Hamlets. No personal care or experience required.
£29,500 per annum, working 40 hours per week.
Want to feel valued? You'll feel at home here.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
- Undertake key-working responsibilities for a caseload assigned by the Manager
- Conducting regular flat checks and medication spot checks.
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support plans / risk assessment plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to access local activities and services to maintain and improve health and well-being, avoid hospital admission, support to access and maximise welfare benefits
About you:
Relationship-building: Empathy and respect for all individuals, with the ability to build relationships and understand people's motive and perspectives.
Motivation: Committed to making a positive impact for individuals.
Adaptability: Resilience and flexibility in changing circumstances, with the ability to work under pressure and deal with uncertain or unexpected outcomes
Communication: The ability to collaborate with and influence a wide range of people in person and through written communication
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent.
- Past or present experience in providing support to people with mental health, Learning Disability, Substance misuse and Autism.
Desirable:
- Worked in a customer care setting with transferrable skills.
About us:
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Thank you!
We're looking for a kind, compassionate and resilient Peer Support Worker join our Mental Health Social Care Service in Croydon. .
£31,554.00 per annum, working 40 hours per week.
To support your application, please email a covering letter to , quoting the job title in the subject line.
Want to feel valued? You'll feel at home here.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
Look Ahead are preparing to deliver two new community services in Croydon supporting people with their mental health in the community. This includes a Mental Health Crisis Prevention & Outreach Service, and a Housing & Social Support Navigation service. This role involves shift work including evenings, weekends and bank holidays, but does not involve working at night after 10:30pm..
What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Appropriately using the lens of their lived experience to provide boundaried and effective support to people facing similar challenges.
- Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
Essential:
- NVQ Level 2/3 or equivalent with some or equivalent sector work experience
Desirable:
- Lived experience in an area relevant to our customer group (Housing, Mental Health, Complex Needs)
About us:
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Thank you!
We're looking for a kind, compassionate and resilient Senior Support Worker to join our Learning Disabilities Social Care Service in Kensington and Chelsea. No personal care required, just the right values.
£30,969.00 per annum, working 40 hours per week.
This is a fixted term contract until 30th September 2026.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
As a Senior Support Worker, you will be expected to undertake duties as part of the management team which includes supporting the team with their responsibilities whilst working flexibly to respond to the needs of your individual customer case load.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
- Carry out administrative tasks as relevant to the service and directed by the contract manager.
- Work proactively with the team to handle the service caseload and support an effective team approach to meeting each customer's identified needs
- Motivate your team and champion a positive local culture within your service
- Carry out initial assessment for new customers and keep up to date referral log
- Deliver effective resident meetings with customers and ensure that information, reporting and communication
- Partnership working with a range of stakeholders including families, healthcare professionals, external personal assistants other support agencies to maximise outcomes for customers
About you:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
What you'll bring:
Essential:
- NVQ Level 3 in Health and Social Care or equivalent
- Minimum 2 years of experience working people with high complex needs.
Desirable:
- Other relevant professional memberships and/or specialist qualifications
About us:
We have a strong social purpose and we live and work by our values:
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced youth worker to join our team and lead our Short Breaks project, which provides activities and support specifically for children and young people who have autism and have low to moderate support needs. Camp Mohawk is a woodland activity centre that provides support to children, young people and families from across the South of England.
The children and young people (approximately 100 individuals) supported by the project are aged 8 to approximately 25 years and are largely independent in terms of their self care but have a variety of social, sensory and sometimes medical needs that mean it is very difficult for them to participate in mainstream activities. Our Short Breaks service offers after school activities (in 3 age groups) on Tuesdays and Thursdays in term time, as well as full days of activities once per week in school holidays. These activities give the young people essential social opportunities during which they are supported with things they find challenging, encouraged to express their natural personalities and explore and develop their interests. During these sessions they can receive support to develop their social skills if that is what they need, and can take part in fun activities with their peers. The groups generally cater for between 10 and 20 young people per session.
To be a good fit for this role, you will need to be an exceptional and dedicated childcare / youth worker who has proven experience of supporting and safeguarding children and young people, particularly those who have autism. You should have experience of planning inclusive activities, managing budgets and supervising teams of staff. The role is very much a ‘hands on’ role working directly with the project beneficiaries for the majority of the post hours - you must be able to commit to working the majority of Tuesday (16.00 - 19.30) and Thursday (18.30 - 22.00) evenings in term time, and at least one full day (09.00 - 17.30) per week during school holidays, with the exception of the Christmas holidays when the centre is closed. You will work 10 hours per month on project associated admin which can be undertaken remotely and largely at times that suit you. You must have a full UK driving license and access to a reliable vehicle that is insured for business use. Camp Mohawk is not easily accessible by public transport, whilst some Short Breaks activities take place at off site locations in Reading, Wokingham, Maidenhead, Bracknell, Slough and surrounding areas.
The current post holder also works in the role of Duty Manager for other school holiday days / term time weekend days. This aspect of the role, which will be an optional add on to the Short Breaks Coordinator role with negotiable hours, would be undertaken on a rotational basis with our 4 other Duty Managers. The role involves overseeing the daily delivery of general Family Sessions which support families who have children of all ages and who have a wide range of special needs and disabilities. In this role you will guide and supervise a team of support staff and volunteers through set up of the facilities at the start of the day, oversee the smooth and effective delivery of the service and support families during their visits, work effectively within our Safeguarding Lead Team, and supervise the cleaning and close down of facilities once the session has completed.
For full job description and person specification please see the attached application pack. Informal enquiries prior to application to discuss the role requirements, and applicant requirements in terms of hours and salary, are welcomed.
The successful applicant will be required to undergo all checks and training in accordance with our Safe Recruitment policy including enhanced DBS check, satisfactory references and Right to Work check.
Please ensure your CV shows a full, chronological employment / education history with no gaps. Please submit a cover letter, detailing previous, relevant experience and stating why you feel you would be a good fit for the role as described.
Registered Charity
21 - 50
Camp Mohawk is a day centre for children and young people with specials needs and their families, providing a range of support and activities.
The client requests no contact from agencies or media sales.
Thank you!
Specialist Behavioural Support Worker
We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Learning Disabilities Care Service in Newham. No personal care or experience required, just the right values.
£31,117.00 per annum, working 40 hours per week.
Want to feel valued? You'll feel at home here.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead .
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour * Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Essential:
- NVQ Level 2/3 or equivalent with some or equivalent sector work experience
Desirable:
- Other relevant professional memberships and/or specialist qualifications and languages
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities.
We have a strong social purpose and we live and work by our values.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
Thank you!
Specialist Support Worker
We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Mental Health Service in Newham. No personal care or experience required, just the right values.
£31,593.00 per annum, working 40 hours per week.
Want to feel valued? You'll feel at home here.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead .
- Work in partnership with our external partners
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour * Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
What you'll bring:
Essential:
- NVQ Level 2/3 or equivalent with some or equivalent sector work experience
Desirable:
- Other relevant professional memberships and/or specialist qualifications and languages
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
Thank you!
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Multiple Disadvantage Refuge Worker at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
The Multiple Disadvantage role is aimed at providing specialist support services to women living in refuge with multiple needs, who have experienced domestic, or sexual violence and who have mental illness or use substances problematically. You will liaise with partner agencies ensuring services delivered are of the highest standard in line with the organisation aims and objectives.
About the Role
You'll be working with women in refuge across two London boroughs if applying for the 37.5hrs creating tailored support plans to address their immediate practical and emotional needs. This includes conducting risk assessments and safety plans, helping with benefits and budgeting, and exploring pathways for resettlement. You'll also promote social inclusion, encourage independence, and help women build resilience. Ultimately, you'll be creating a support network and enabling engagement with other services.
About You
You have hands-on experience in specialist support services, working directly with women and families facing multiple challenges. Your case work has focused on offering proactive and emotional support to women recovering from domestic abuse. You are adept at collaborating with various agencies, always approaching these partnerships with a professional and proactive attitude.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Thank you!
We're looking for two kind, compassionate and resilient Support Workers to join our Mental Health Social Care Service in Hackney. No personal care or experience required, just the right values.
£30,784.00 per annum, working 40 hours per week.
Want to feel valued? You'll feel at home here.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Felstead Street is a CQC registered care home, which has a heavy focus on supporting customers with enduring mental health care and elderly needs. We provide 24hr high support to 24 customers both female and male. Our building is a purpose-built home on two floors, offering customers individual bedrooms and the use of shared communal facilities and gardens. The service is commissioned by East London Foundation Trust with the care contribution from London Borough of Hackney.
What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere in the home.
- Following lone working protocols and maintaining high levels of awareness to health and safety for self, colleagues and customers.
- Supporting customers to maintain a healthy and clean living environment, where appropriate, provide assistance to maintain their living areas are clean and safe from hazards.
- Providing support and assistance to customers during the day who may be experiencing difficulties with their own mental health and seeking appropriate support.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.