Support work jobs

Accommodation Support Worker(Future Roots 2 Project) 
Salary Banding: £28,893 per annum with potential to progress through salary band.  Plus additional payment for overnight shifts on occasion.  (£85 per night shift required / £50 per on call shift)
Contract: Permanent 
Hours: Full Time, 37 Hours Per Week 
Location:Hatfield, Hertfordshire, but will include travel across hertfordshire and cover of future roots 1 in WGC when required  - Candidates must have a full driving license and use of own vehicle for business purposes.

Herts Young Homeless is an independent charity that has supported vulnerable young people across Hertfordshire since 1998. We are a professional, compassionate and collaborative organisation, committed to helping young people build safe, independent futures.

About the service

Future Roots Hatfield provides supported accommodation for six young people. The service focuses on developing the practical, emotional and life skills needed for independent living, within a safe, respectful and homely environment.

We’re looking for a Supported Accommodation Worker to support residents on their journey towards independence. The role requires flexibility to meet the needs of the house, which may include changes to working patterns and very occasional paid sleep-in shifts.

Future Roots Hatfield is a welcoming, supported home for up to six young people. We focus on helping them build the practical skills, confidence and resilience they need to live independently.

Our approach is simple: create a safe, respectful and homely environment where every young person feels valued, supported and able to grow.

About the Role

We’re looking for a Supported Accommodation Worker to join our team and play a key role in helping young people move towards independence.

This is a flexible role that adapts to the needs of the home, including occasional changes to working patterns and very occasional paid sleep-in shifts.

The Difference You’ll Make

In this role, you’ll help create a positive and empowering space where young people feel encouraged to take ownership of their lives and futures.

You’ll support them to develop life skills, build confidence and navigate challenges—while ensuring the home remains safe, respectful and supportive for everyone.

The young people we work with are resilient and inspiring, but may face complex challenges. We’re looking for someone who brings patience, empathy and curiosity, and who can support them through difficult moments with encouragement and consistency.

 What You’ll Be Doing

You’ll have a varied and meaningful role, including:

• Managing a diverse caseload with different needs and priorities
• Building trusting, professional relationships with young people
• Delivering 1:1 and group sessions focused on independent living skills, such as:
  • Understanding rights and responsibilities
  • Setting boundaries and making decisions
  • Health and wellbeing
  • Education, employment and volunteering
  • Budgeting, rent and managing money
  • Everyday practical living skills
• Supporting the screening and interview process for new residents
• Facilitating group activities and workshops
• Responding to breaches of house rules in line with policies
• Identifying and managing risk, including safeguarding concerns
• Working collaboratively with colleagues to provide consistent support
• Liaising with external agencies and partners
• Keeping accurate and timely records
• Taking part in the on-call rota (after probation)
• Supporting occasional paid sleep-in shifts

What We’re Looking For

We’re keen to hear from people who are:

• Compassionate, resilient and motivated to make a difference
• Skilled at building relationships and setting healthy boundaries
• Confident communicators with strong interpersonal skills
• Organised, reliable and able to manage competing priorities
• Knowledgeable about safeguarding, confidentiality and professional boundaries
• Flexible and responsive to changing needs

You’ll also need:

• A full UK driving licence and access to a vehicle for work
• An understanding of the challenges faced by young people experiencing homelessness

Experience in supported accommodation or the voluntary sector is helpful, but not essential—we value attitude, values and potential just as much.

This post is classed as having a high degree of contact with children or young adults and is exempt from the Rehabilitation of Offenders Act 1974. An enhanced disclosure will be sought through the Disclosure & Barring Service (DBS) as part of Herts Young Homeless’ pre-employment checks. Please note that additional information referring to the DBS is in the guidance notes to the application form.

What We Offer

We want you to feel supported, valued and able to thrive. We offer:

• A friendly, experienced and supportive team
• 25 days annual leave + bank holidays (rising to 28 with service)
• An extra day off for your birthday 
• Holiday purchase scheme
• Hybrid working opportunities
• Refer-a-friend scheme
• Discretionary sick pay (subject to eligibility)
• Paid mileage for work travel
• Long service awards
• Blue Light Card discounts
• Pension and Group Life Insurance
• Health Cash Plan & Employee Assistance Programme
• Ongoing training, development and career opportunities
• Monthly staff perks and prize draws
• Whole-organisation events and celebrations

Full JD available and a day in the life video will be availbale to view via our website and social media platforms..If you are passionate, conscientious and take pride in doing a job well and making a difference, then we would love to hear from you!

Application and Interview Process 

How to Apply

To apply, please visit our website and complete the online application by submitting:

• Your CV
• A covering letter or short video showcasing your skills and experience

Closing date: 4th June 2026 
Recruitment afternoon: 10th June 2026
(Shortlisted candidates will be invited to a further Personal interview stage)

If you need any reasonable adjustments during the application or interview process, please let us know—we’re committed to supporting you.

Our Commitment to Inclusion

We are committed to creating a workplace where everyone feels respected, valued and able to be themselves. We actively promote equality of opportunity and welcome applications from people of all backgrounds, identities and experiences.

We will always challenge discrimination and strive to build an inclusive culture where everyone can thrive.

Our Promise to You

We will handle your personal information with the utmost care and integrity. Your details will never be shared without your knowledge and consent.

Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.

Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse. We’re looking for a new Assistant Support Worker to join our team – helping guide children and families on their recovery journey.

Position: Bounce Back for Kids (BB4K) Assistant Support Worker

Location: The role is based in our Reading office with hybrid flexible working arrangements to provide for working at home and in the office. The role requires frequent travel across Reading, West Berkshire, Wokingham, South Oxfordshire and Vale of the White Horse to support our service users.

Contract: Permanent part time – 22 hours per week, weekdays. We’re open to discussing working patterns that match both your needs and our service delivery.

Salary range: £15,387 - £16,447 pro-rata per annum (full time equivalent range £25,878 - £27,661 per annum) 

About the role:

The Assistant Support Worker will work across the BB4K service. Following training they will support the service through groupwork, assessments and, subject to development, hold a small case load providing one to one support work.

The objective of the role is to develop the necessary skills and knowledge to enable service users make positive changes in theirs and their children’s lives and reduce the likelihood of further trauma.

About you:

A successful Assistant Support Worker will need personal, professional or academic experience of support work for people experiencing domestic abuse, and an interest in / experience in supporting vulnerable children and families.

If this sounds like you please visit our website and apply today to join a collaborative and dedicated team who are part of something truly meaningful.

We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.

Closing date: Tuesday, 09 June 2026 at 9am

Interviews are likely to be held on: Friday, 05 June and Friday, 19 June 2026

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Other roles you may have experience of could include: Trainee Support Worker, Assistant Family Support Worker, Children’s Assistant Support Worker, Assistant Domestic Abuse Worker, Assistant Recovery Worker, Assistant Support Worker, Teaching Assistant, Emotional Literacy Support Assistant (ELSA), etc.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.

Outreach Housing Support Worker 
Salary Banding: £28,893.00 per annum with potential to progress through salary band.
Contract: 12 month Fixed Term contract
Hours: Full Time, 37 Hours Per Week 
Location: Hatfield / Hybrid / Hertfordshire travel  - Candidates must have a full driving license and use of own vehicle for business purposes

About us 

Herts Young Homeless is an independent charity that has supported vulnerable young people across Hertfordshire since 1998.

We’re a passionate, professional and supportive team, working together to prevent and relieve youth homelessness and help young people build safer, more stable futures.

 About the Role

We’re looking for an Outreach Housing Support Worker to join our team and provide high‑quality housing advice and support to young people aged 18–24.

This is a flexible role that responds to the needs of young people in the community, helping them navigate housing challenges and avoid or move on from homelessness.

The Difference You’ll Make

In this role, you’ll deliver tailored housing advice that helps young people understand their realistic options and take positive steps forward—particularly during times of crisis.

You’ll play a key role in preventing both first-time and repeat homelessness by building strong relationships and supporting meaningful engagement.

The young people we work with are resilient and inspiring, but may face complex barriers with limited support. We’re looking for someone who brings empathy, patience and determination, and who is committed to helping others grow in confidence and independence.

 What You’ll Be Doing

You’ll have a varied and rewarding role, including:

• Delivering high-quality housing advice and guidance to young people aged 18–24
• Supporting individuals to understand their housing rights, options and responsibilities
• Building trusting, professional relationships to encourage engagement and positive outcomes
• Working with colleagues and external partners to prevent homelessness and coordinate support
• Managing a varied caseload with competing priorities and timescales
• Identifying and responding to risk, including safeguarding concerns
• Supporting young people through crisis situations and helping them plan next steps
• Maintaining accurate, timely records and case notes
• Promoting independence, resilience and informed decision-making

What We’re Looking For

We’re keen to hear from people who are:

• Passionate about supporting individuals with diverse and complex needs
• Committed to providing inclusive, compassionate and person-centred support
• Knowledgeable about the challenges facing young people experiencing homelessness
• Skilled at building rapport, motivating others and maintaining professional boundaries
• Confident managing workloads and balancing competing priorities
• Well organised, with strong administration and IT skills (Word, Excel, Teams, Outlook)
• Clear on confidentiality, safeguarding and professional integrity
• Able to work independently and collaboratively within a team
• Flexible, adaptable and committed to ongoing learning

You’ll also need:

• A full, clean UK driving licence and access to your own vehicle

Experience in the voluntary sector is helpful but not essential—we value transferable skills, lived values and a willingness to learn.

This post is classed as having a high degree of contact with children or young adults and is exempt from the Rehabilitation of Offenders Act 1974. An enhanced disclosure will be sought through the Disclosure & Barring Service (DBS) as part of Herts Young Homeless’ pre-employment checks. Please note that additional information referring to the DBS is in the guidance notes to the application form.

What We Offer

We want you to feel valued, supported and able to thrive. We offer:

• A supportive, knowledgeable and collaborative team
• 25 days annual leave plus bank holidays (rising to 28 with service)
• An extra day off for your birthday 
• Holiday purchase scheme and hybrid working opportunities
• Mileage paid for work-related travel
• Pension scheme and Group Life Insurance
• BHSF Health Cash Plan and Employee Assistance Programme
• Blue Light Card discounts
• Company sick pay (subject to eligibility)
• Ongoing training and development, including secondment opportunities
• Long service awards, refer-a-friend scheme and monthly staff draws

How to Apply

To apply, please visit our website and submit:

• Your CV
• A covering letter or short video highlighting your skills and experience

Closing date: 4th June 2026 
Recruitment afternoon: 10th May 2026 
(Shortlisted candidates will be invited to a further interview stage)

If you need any reasonable adjustments during the application or interview process, please let us know—we’re committed to supporting you.

Our Commitment to Inclusion

We are committed to creating an inclusive workplace where everyone is treated with dignity and respect. We welcome applications from people of all backgrounds, identities and experiences, and actively challenge discrimination in all its forms.

Our Promise to You

We will always handle your personal data with care, integrity and respect, and will never share your information without your knowledge and consent.

What you’ll be doing: 

• Managing the organisation’s financial responsibilities, working to tight deadlines, and a varied workload across different areas of responsibility, particularly in relation to financial reporting. As well as ensuring that financial processes are accurate, up to date and compliant with statutory requirements

• Taking a proactive approach to maintaining efficient office systems and operations, ensuring that orders are processed and providing support for the general up-keep of the office equipment 

• Contributing to project delivery by supporting the team with a range of ongoing administrative and organisational tasks, which requires flexibility and able to manage a varied workload across different areas of responsibility.

What we’re looking for: 

• We are looking for someone with a strong level of experience in managing the financial operations of a small organisation, ensuring that systems and processes are both robust and efficient. This includes experience of financial forecasting, reconciliations and, where appropriate, introducing or improving financial systems. 

• The postholder must be able to communicate financial information clearly to a range of stakeholders with differing levels of financial understanding, both verbally and through written reports or presentations relating to the organisation’s finances and funded projects. 

• Strong organisational and administrative skills are essential. The role requires the ability to manage different aspects of project support, general administration and office management, while keeping the wider team informed of progress on outstanding tasks. 

If this role is of interest, please refer to the full job description and person specification for further details. 

About Us

Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.

The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.

About Kirklees Better Outcomes Partnership (KBOP)

KBOP is a mission driven social enterprise working with a partnership of expert delivery organisation to provide floating support to vulnerable people across Kirklees. Through following an asset-based approach focusing on people’s strengths and aspirations, we enable people to secure accommodation and to give them the skills required to sustain these tenancies independently over time, with a key focus on helping people into employment. 

The project is an outcomes contract where we are paid for enabling people to achieve positive improvements in their lives relating to accommodation, education, employment and wellbeing. This model allows flexibility in how the service is delivered with a focus on evolving the service delivery model over time to best enable the people we support. The role of KBOP is to drive continuous improvement across the service, set the strategy for the programme, and manage key stakeholder relationships, including with Kirklees Council, the service commissioner.

About the Opportunity:

The Initial Engagement Co-ordinator is a pivotal role to the function of KBOP. Working alongside the Team Leader and KBOP Central Hub, the role is the first point of contact for any individual or referring body seeking to access support from KBOP.

The responsibility of this role is to listen and understand the experiences of anyone contacting KBOP to determine how our service can support and enable them to overcome their current challenges, achieving their goals and ambitions. Ensuring that individuals feel supported from the first point of accessing KBOP and any immediate needs met with verbal advice, support and guidance over the phone.

This role will determine that anyone referred into the service is eligible and all information required to ensure to direct someone to the most suitable delivery partner, is available on the referral form. Signposting to alternative services if KBOP cannot meet their requirements.

Key Responsibilities

· To engage with individuals contacting KBOP in a positive, asset focused way. Ensuring they feel heard and empowered to make their own decisions regarding the support they would like to receive.

· Clarifying ambitions, needs and eligibility of individuals seeking to access support from KBOP. Redirecting to other services if they do not have a housing need or currently accessing support from other services in Kirklees.

· If individual does have a housing need or is not currently supported by another services in Kirklees, assessing presenting ambition or needs to determine suitability for KBOP service.

· Once suitability has been confirmed,  providing initial advice, support and guidance to individuals or referring bodies seeking to access support from KBOP. Supporting any individual with low level guidance & interventions to ensure their needs are met and ambitions supported.

· Responding to any enquiry into the KBOP service. This will be via phone or email.

· Identify eligibility of initial enquiries to KBOP service – checking for completion of referral form & signature of participant giving consent. If individual is not eligible for the service redirecting to another suitable service within Kirklees.

· Ensuring all information fields on initial referral have been completed – prioritising personal contact information to ensure Delivery Partners have the right information to engage individuals as quickly as possible.

· Updating applicable IT systems such as CDP Soft to ensure all relevant data is recorded in the system.

· Working with the central KBOP team to determine suitable Delivery Partner and updating system accordingly.

· Contacting referral body or individual seeking to access KBOP to confirm outcome of the initial process.

·  Acting at all times in a positive, empowering, courteous and supportive manner to ensure any individual feels engaged with the KBOP programme.

Key Skills and Attributes for this role:

· Desire to support a unique impact-led project

· Commitment to listening to and empowering individuals to make their own choices.

· Good interpersonal skills with an ability to build rapport with a range of stakeholders

· High level of IT literacy with exceptional competence in excel

· Self motivated with an ability to work independently.

· Problem-solving skills

· Good analytical skills

· A methodical and logical approach

· Ability to plan work and meet deadlines

· Accuracy and attention to detail

· Able to work independently and as part of a team.

· Good standard of written and verbal communication skills. Able to collate and share information effectively. 

· Adaptable and comfortable working in a fast-paced environment

· Experience of working in a Local Authority context

· Experience of assessing referrals into or delivery of support services in Kirklees

What we will offer you

• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.

• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.

• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year.

• We offer a Salary Sacrifice Pension Scheme with 5% Employer contribution

• We offer 4 x Life Insurance, Income Protection Insurance and Wellbeing benefits & resources.

• We also offer Private Medical Insurance on successful completion of your probation period (for permanent roles)

• You will be able to access Learning and Development opportunities.

Application process/next steps

PLEASE NOTE - we are only accepting applications through the Applied recruitment platform 

You’ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.

NB We value authenticity are looking for applications that genuinely reflect your own experience, skills, and motivation for the role. While we recognise that some candidates may use AI tools for light support (for example, to check grammar or structure), we ask that all answers and application content are predominantly your own work. This helps ensure a fair and meaningful assessment of every application.

If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with some of our colleagues.

Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.

Victim Support is seeking a committed and detail-focused Deputy Team Leader to help coordinate and maintain excellent support for witnesses within busy Court environments in Staffordshire. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.

This role is full-time working 18.75 hours per week covering North Staffordshire Justice Centre & Stoke Crown Court.

Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?

If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.

We're looking for a Support Worker to join our Support and Advocacy team.

Working as part of our multi-disciplinary team, Our Support Worker provides casework support for male, trans and non-binary sex workers, which could include areas like homelessness, sexual health, mental health, substance use and chemsex. As a creative charity, Our Support Worker will also support delivery of our creative sessions and creative projects. This is an opportunity to specialise and take a leading role developing an element of Support and Advocacy, such as outreach, sexual health or mental health.

Location: Manchester City Centre

Working pattern: 4 days per week (30 hours)

Salary: £31,537 FTE - £25,230 Actual

Application deadline: 12 noon Friday 5th June

Housing First Support Worker – Connect Community Trust (Somerset)
Salary: £27,669.10 per annum (pro rata) 35hrs a week

Are you passionate about walking alongside people as they rebuild their lives? We’re looking for a compassionate and committed Housing First Support Worker to help people move on from homelessness into secure, independent living.

This is a truly person-centred, community-based role where relationships are at the heart of everything. You’ll work with individuals who have often experienced significant trauma and exclusion, offering flexible, long-term support that adapts to their needs. Through patience, consistency, and trust, you’ll support people to maintain their tenancies, improve their wellbeing, and reconnect with their communities.

You’ll hold a small caseload, enabling you to provide meaningful, tailored support – whether that’s helping someone set up their new home, access health and recovery services, manage finances, or simply being a steady, reliable presence in their lives. Working collaboratively with local partners, you’ll play a key role in helping people build a stable and hopeful future.

About you:
You’ll bring experience of working with people facing homelessness, mental health challenges, or other complex needs, alongside a genuine belief that everyone deserves a safe place to call home. You’ll be resilient, empathetic, and able to work both independently and as part of a wider team. Strong communication skills are essential, as is a full driving licence and access to a vehicle, given the rural nature of the role.

For an informal conversation, please contact Suzanne Addicott directly.

Rolling interviews – we encourage early applications.

Colchester, Essex

Outreach Support Worker – Empower People to Live Independently and Thrive

Are you someone who’s compassionate, proactive, and loves helping others build confidence and independence? Do you enjoy being out and about, meeting people, and making a real difference in your community? If so, this could be the perfect role for you.

We’re looking for an Outreach Support Worker to join our team, supporting vulnerable individuals across the Braintree and Uttlesford area of Essex. You’ll be helping people overcome challenges related to mental health, physical health, and employment—so a full UK driving licence and access to your own car is essential.

What your day might look like

• Start by visiting customers in their homes, helping them maintain their tenancies and build essential life skills.
• Support individuals with navigating welfare benefits, accessing services, and building confidence.
• Liaise with external agencies to ensure customers get the right support at the right time.
• Provide crisis intervention when needed, always with empathy and professionalism.

What makes this role special

Please note, this isn’t a care worker role. This is a role where it’s about empowering people, not doing things for them. You’ll help customers build resilience, develop skills, and take control of their lives. You’ll be their cheerleader, guide and advocate.

You’ll be part of a passionate team that’s committed to helping people flourish, and you’ll have the freedom to work independently while making a real impact.

Could it be you?

We’re looking for someone who:

• Has experience (professional or voluntary) in a supportive role
• Has worked with individuals facing mental health, health-related, or employment challenges
• Understands housing support needs and welfare benefits
• Can provide pre-tenancy advice and ongoing tenancy support
• Communicates clearly and solves problems with confidence
• Holds a valid UK driving licence and has access to a vehicle
• Is happy to undergo an Enhanced DBS check 

What you’ll get in return

• 25 days’ annual holiday (plus bank holidays)
• 2 paid volunteering days each year
• Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
• Life assurance at 4x your salary
• Up to 10% pension contribution
• Family-friendly policies
• A role where your support helps people thrive

PLEASE NOTE: Peabody does not provide sponsorship as a licenced UK employer.

Closing date: 11th June 2026 at midnight.

Interviews will be held in person on the 18th June at our Pitsea or Colchester Octagon office. 

L’Arche Internship Programme Lead

ABOUT THE ROLE

Hours of work: 30 hours per week (0.8 FTE)

Salary: £31,507.88 plus London weighting if based in London per annum (Banding E1). Pro-rata £25,205.30

Place of work: London or within commuting distance to one of L’Arche’s Communities. The role also involves regular travel to L’Arche Communities UK-wide and national meetings; overnight stays required for retreats

Contract type: Permanent. Part-time

Closing date: Wednesday, 3rd of June at 23:59

Note: This position does not offer sponsorship and is best suited for a candidate already located in the UK.

Lead a transformative live-in internship programme that inspires personal growth through meaningful relationships, shared community life, and reflective spiritual practice. 

We are looking for a passionate and compassionate Internship Programme Lead to shape and support the L'Arche Internship Programme, creating a great experience where reflective practice and belonging are at the heart of everyday life.

Main purpose of the role

The Internship Programme Lead is responsible for managing, delivering and continuously improving the L’Arche Internship Programme. 

Working with the Deputy Facilitator and local community leads, you will support recruitment and marketing, facilitate online sessions and two annual residential retreats, and ensure interns have a meaningful and impactful experience across L’Arche communities.

The role includes around one day per week focused on formation activities (retreats, online sessions and events).

ESSENTIAL CRITERIA:

• • Committed to living out L’Arche values authentically, with significant recent lived experience of L’Arche. 
  • Proven experience in group and individual support and facilitation, and mentoring (ideally within L’Arche or a similar setting). 
  • Strong verbal and written communication skills, with the ability to engage and inspire a diverse range of individuals. 
  • Excellent planning and organisational skills, with the ability to manage multiple priorities effectively. 
  • Confidently models creating spaces for giving and receiving clear, meaningful and evidence-based feedback. 
  • Able to empathise and provide support, work with group dynamics, manage boundaries, and demonstrate self-awareness and reflexivity. 
  • Demonstrable commitment to personal growth and reflective practice, particularly in spirituality and reflection; committed to ongoing development and learning. 
  • Promotes inclusion and belonging, creating cultures where people flourish. 
  • Willingness and ability to travel frequently to communities and residential retreats (including occasional overnight stays). 
  • Understanding of budget management and ability to support a financially sustainable programme.

Additional details about L'Arche can be found - here. 

A full job description and person specification can be found in the Recruitment Pack.

To apply, please submit your CV and answer the questions from our online application form. 

Closing date for applications is: Wednesday, 3rd of June at 23:59

We encourage you not to wait until the closing date to submit your application, as we may begin interviewing strong candidates before then.
We also reserve the right to close the advert early if we receive enough suitable applications.

Please also read our privacy notice for job applicants.

We are seeking a highly organised and proactive Operations & Programmes Support Officer to play a vital role in the smooth running of our small charity strengthening London’s communities. This is a varied, hands-on role supporting both programme delivery and day-to-day operations. You will bring strong attention to detail, a conscientious approach, and the ability to manage multiple priorities. Working closely with colleagues across the team, you will be a clear communicator who enjoys collaborating and contributing to a positive working environment.

The Operations and Programme Support role will be instrumental in supporting our small team to continue to grow our services to support charitable organisations across London while consistently maintaining and improving the quality of our service.

Responsibilities:

Operations support

• Maintain and improve key systems and processes, including CRM data, mailing lists, and shared platforms like SharePoint
• Manage shared inboxes, internal communications, meetings, and day-to-day team coordination
• Provide wider operational support, including managing equipment and systems, basic troubleshooting, data protection, and staff coordination (e.g. meetings, holidays)

Programme and Communications support

• Working closely with the Events Manager, coordinate event delivery, including promotion, registrations, attendee communications, and on-the-day support for 10 online Lunch & Learn events, 2 in-person workshops and 2 community events a year.
• Support event logistics (venues, catering) and ensure all data, feedback and learnings are captured and recorded in our CRM
• Assist with website updates, weekly social media activity, and community engagement and track monthly performance across channels
• Support and maintain impact metrics and participant feedback across all activities
• Contribute to research and information gathering for programme development and fundraising as needed

About Link UP London

At Link UP London we build stronger more resilient communities.  By connecting small Social Good Organisations or SGOs (i.e. charities, Community Interest Companies, community groups and social enterprises) with Skilled Volunteers, we help these organisations access the skills they need, when they need them, to address strategic and operational development issues and build capacity and resources. Our Skilled Volunteers have a range of professional backgrounds (HR, finance, comms, marketing, legal, data, IT and many more) and want to apply their skills and expertise to make a positive difference in London. This means that the organisations are better equipped to tackle the multiple challenges of inequality facing their communities and the Skilled Volunteers have a meaningful volunteer experience that fits into busy schedules.

We connect skills to SGOs in 3 main ways main including:

• Skilled Volunteering Projects: Short-term, structured volunteering engagements.
• Social Impact Solutions: Our corporate programme provides structured skills-based employee volunteering opportunities in a range of formats.
• Events: Including Lunch & Learn Sessions – 10 one-hour webinars that allow professionals with limited time to share their expertise on topics of relevance to SGO capacity development - 2 in-person workshops and 3 community gatherings.

We work in all boroughs and the city of London with 90% of organisations we support addressing issues of poverty, vulnerability and marginalisation.

Person Specification

• Highly organised, with experience supporting organisational operations and/or programme delivery
• Strong attention to detail and some experience working with databases and CRM systems; familiarity with a number of these systems is a plus
• Experience supporting events (online and in-person) and managing multiple priorities simultaneously
• Comfortable and experienced with various forms of technology including digital tools (e.g. excel, social media platforms, content tools)
• Clear communicator who enjoys working collaboratively across a team
• Proactive, solutions-focused, and keen to positively contribute to a growing organisation

Nice to haves:

• An understanding of volunteering and Skilled Volunteering in particular
• Knowledge, and some direct experience, with the charity sector
• An understanding of the opportunities and challenges faced by small charitable organisations today
• The ability to be in London multiple times a week as needed

Qualities that are a good fit for our team

• Personable / warm / caring / friendly
• Energetic, confident and outgoing
• Hardworking / dedicated / committed
• Entrepreneurial
• Professional

Help to create safety, stability and hope

Are you passionate about supporting people through difficult times? Do you believe everyone deserves dignity, compassion and the opportunity to rebuild their future?

We are looking for a caring, reliable and proactive Project Worker to join our dedicated team at The Winchester Beacon working shifts during evenings, nights and weekends. This is a rewarding opportunity to make a meaningful difference in the lives of adults experiencing homelessness and complex challenges within a supportive community environment.

Working alongside staff and volunteers, you will help create a safe, welcoming and empowering space where residents can feel respected, supported and encouraged to move forward positively.

What you’ll be doing

As a Project Worker you will play a central role in supporting the day-to-day running of the service while building positive relationships with residents and volunteers.

Your responsibilities will include:

• Creating and maintaining a safe, inclusive and welcoming environment
• Supporting residents using a person-centred and trauma-informed approach
• Carrying out wellbeing, safety and building checks
• Managing safeguarding concerns and responding calmly to incidents
• Supporting residents with practical needs including bedding, toiletries and clothing
• Encouraging resident participation and engagement within the community
• Supporting and guiding volunteers in their roles
• Maintaining accurate records, reports and handovers
• Helping uphold health and safety, confidentiality and safeguarding procedures
• Working collaboratively with colleagues and external partners to reduce homelessness in the local community

This role requires flexibility, emotional resilience and the ability to work independently while remaining part of a supportive and compassionate team.

We’d love to hear from you if you are:

• Compassionate, empathetic and non-judgemental
• Calm under pressure and confident handling challenging situations
• Organised, reliable and able to prioritise effectively
• A strong communicator with excellent interpersonal skills
• Comfortable working independently and using initiative
• Passionate about supporting vulnerable adults and promoting inclusion

Essential E=experience and skills

• Experience supporting adults experiencing homelessness, complex needs or challenging behaviour
• Strong organisational and record-keeping skills
• Good IT skills including Microsoft Word, Excel and Outlook
• Ability to maintain professional boundaries and confidentiality
• A proactive, solution-focused mindset

Desirable

• Experience working within the charity sector
• Knowledge of safeguarding and risk assessments
• Familiarity with the Winchester/local area

What we offer

• 25 days annual leave plus bank holidays (pro rata)
• Pension scheme
• Medicash healthcare plan
• Ongoing training and development opportunities
• A supportive and collaborative team environment
• The opportunity to make a genuine difference every day

Job title: Counselling Support and Outreach Coordinator - South and West Wales

Reports to: Therapies Assessor and Service Manager

Salary: Salary of £24,840 per annum

Location: Hybrid with at least 1 day per week in Head Office in Llantrisant, with travel around area covered. Office attendance expectations may change depending on candidate. 

Hours: Full-Time, 37.5 hours per week

Post No: 2WCSOCFT1

Objective:

2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

Aims:

• Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
• Ensure that bereavement boxes are available at each of these hospitals
• Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
• Provide a professional counselling service and complementary therapies for those affected by the sudden death of a child or young person
• Provide support to individuals who witness the sudden death of a child or young person
• Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
• To advocate and campaign on behalf of suddenly bereaved families

Our values and commitment:

Our work is rooted in values. They are the foundation of who we are as a team, how we operate as a service, and how we support those who place their trust in us during incredibly difficult times. Our values are not aspirational, they are lived, embedded, and non‑negotiable.

We are guided by Compassion in everything we do, ensuring that people feel heard, respected and cared for with empathy and kindness. We are Bold in our thinking and our actions, speaking up when it matters and striving to make meaningful change rather than settling for what is easy. We hold ourselves to the highest standards of Excellence, always seeking to learn, improve and deliver the very best support possible. And we believe deeply in Community, working together, supporting one another, and recognising that we are stronger when we act with unity, trust and shared purpose.

Because our values are so central to our culture and our service, we are clear and upfront: we will only recruit people who genuinely reflect and believe in them. Skills and experience are important, but values are essential. We are looking for people whose behaviours consistently demonstrate compassion, boldness, excellence and community, both within the team and in how they engage with those we serve.

If our values resonate with you, and you are committed to bringing them to life every day, then we would welcome your application and the opportunity to get to know you.

2wish Cymru & 2wish:

2wish has been established since 2012 and has grown from strength to strength. During tis time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death. We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales and the bordering counties in England, including; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire, Avon and Somerset, with the plan to continue to roll out support to the whole of England. We work in partnership with professionals who refer int the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.

Context of role:

2wish supports anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are a largely self-funded charity providing support across Wales and in the bordering counties with England, providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.

Main duties:

Service:

• To coordinate support services including counselling, complementary therapy and play therapy for bereaved individuals
• To receive and contact historic referrals directly from professional agencies, bereaved individuals, or the immediate support team
• To contact all individuals within 48 hours of receiving a support service referral
• To liaise with counsellors, complementary therapists and play therapists to arrange and coordinate support
• To recruit new counsellors and therapists within your geographical boundaries and surrounding areas and build a community of therapists to engage with 2wish
• To deliver awareness training to secondary referral partners in healthcare settings, schools and workplaces on the use of the bereavement boxes, referring into the charity and bereavement awareness
• To set up, coordinate and support in the delivery of the focus support groups
• To plan, organise and attend bi-monthly family and sibling events
• To set-up, coordinate, and chair quarterly 2wish Practitioner Forums for those working to support bereaved individuals
•  Attend any other relevant forums
• To co-manage, maintain, and monitor the 2Wish Families Facebook page and ensure appropriate and upto-date content
• To co-manage, maintain, and monitor the Counsellors and Therapists Facebook page and ensure appropriate and on-going training and guest speakers as required
• To send one-year anniversary thinking of you cards to bereaved families
• To work consistently to raise awareness of 2wish in the community and with key partners
• Contribute on the social media platforms maintained by 2wish
• Support in the planning of and attend the annual 2wish Conference
• To submit monthly/quarterly/annual reports to management as required
• To signpost and/or refer to other agencies as required that can provide support as needed

General:

• To be responsible for organising own work agenda, time management and administration
• To keep clear and up to date records on database of activities with families and any ensuing action
• To promote the on-going work and continued support that 2wish can offer
• To work as part of a team providing support to suddenly bereaved families
• To work alongside support team and maintain a seamless approach to service delivery
• To maintain a high degree of confidentiality in accordance with the charity’s policies
• To show respect and sensitivity for the cultural and religious beliefs of families
• To undertake learning opportunities and seek them out for the team
• To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
• To attend weekend and evening community events in support of the charity as necessary
• Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
• To contribute to the evaluation and monitoring processes to ensure effectiveness of services and activities provided
• Contribute on the social media platforms maintained by 2wish

It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.

This role is subject to a DBS check.

What we do for you:

Contract type: Permanent

Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.

Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.

Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).

Mileage: A fixed rate allowance is payable for agreed mileage in accordance with our expense policy, undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.

Location: This post is hybrid based with some travel across the region you are covering, as well as the office.

Additional benefits for our employees:

• An 'Employee Assistance Programme, ' including wellbeing support
• Free parking on 2wish premises
• Free branded 2wish clothing
• An extra annual leave day on your birthday
• Incremental increase in holiday entitlement based on length of service
• Paid sick leave
• Discounts for personal purchases on 2wish Merchandise
• Discounted tickets to UK 2wish events for staff and family
• Extra holiday entitlement when taking part in 2wish overseas events
• Tools/equipment required for the performance of duties
• Reimbursement of work expenses
• Bright Exchange employee discounts
• Auto-enrolment into company contributory pension scheme after 3 months service

How to apply:

Please return a CV and covering letter, or a CV and two-minute video, by email.

Closing date: Friday 5th June 2026

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Only those applicants that have been shortlisted will be contacted for an interview.