Support work jobs
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If you are looking for a career in social care and you understand the impact, you can have as a support worker in delivering excellent support we would like to hear from you! We are looking to recruit staff in the Hammersmith & Fulham area.
Job description
Hours:
Days Full - time – (37.5 hours on a rota basis – Mon-Sun)
Nights Full - time (40 hours – 4 nights per week)
Pay:
Support Workers: £13.85 per hour/ £27,008 per annum (Overtime rate £15.52 per hour)
What does Support Work involve?
As a support worker you will help people with learning disabilities to live safe, fulfilling, and dignified lives in supported accommodation or their own home. We work on a rota which includes working some weekends, early and late shifts. If you prefer to work nights, we also have some vacancies for waking nights.
LDN London is currently looking to recruit several Support Workers in the Hammersmith & Fulham area. The nearest tube station will be Acton Central station. We need team members that can work flexibly because there will be a need to support people with learning disabilities through the day and night.
People want to be part of the community and to develop independence skills and so understanding the principles of doing with and not for is important.
You need to be digitally confident in use of Apps and other systems which help people be more independent and tracking progress.
You will be working with people who need assistance with every aspect of daily living, supporting complex health conditions, assisting people with sensory loss and communication challenges as well as with people who are significantly more independent but vulnerable to coercion and control and who may reject support.
You will be part of a large team and working as partners with professionals and families and so your communication skills and level of professionalism must be at the highest level.
Being a team player who can take on additional responsibilities based on a key working model is also a requirement.
Training will be provided. Adherence to our values is core to our recruitment and will be tested through interviews and during probation.
We currently only have vacancies where manual handling is an intrinsic and regular part of the job.
Download our job details which gives further information about the job, the benefits of working for LDN London, our locations, and the skills and knowledge we look for in a support worker.
How to apply
Please take the time to read the job details before applying.
To apply please complete the online application form using the link provided below.
To be successful in this process you must uphold the values and standards we expect in the workplace, including being open and honest throughout and treating the people we support and our staff with dignity and respect. Any failure may lead to the withdrawal of any offer of employment or work.
Closing date: 5:00 pm on Thursday 30 April 2026 - Ref: 828
Note: all successful applicants will be DBS checked and must be able to provide employment or professional references covering the last three years.
Registered Charity
101 - 500
Supporting people with learning disabilities to stay healthy, be safe and live well
The client requests no contact from agencies or media sales.
Thank you!
This is a grant funded role, fixed term for two years, with the opportunity for conversion to a permanent role should funding allow.
Main Purpose of the Role:
To provide proactive, emotional, and practical support to families and individuals affected by Duchenne Muscular Dystrophy (DMD) across Scotland. The role will focus on early engagement, wellbeing assessment, community building, and delivery of workshops and events, while ensuring accurate tracking of support outcomes and data.
The successful candidate will also lead on support for young people living with Duchenne during 2 key transition points (primary to secondary school stage and moving into adulthood). They will work closely with the England-based Transitions Coordinator to deliver a joined-up programme of support across the UK.
Specific Tasks:
1. Proactive Family Support
- Initiate contact with newly registered families within agreed timeframes (email within 3 working days, call within 7–10 working days)
- Contact to be made to all registered Action Duchenne members, knows to us in Scotland, to ensure the current support offer is clear
- Provide ongoing support tailored to individual needs, including emotional wellbeing, physical health, housing, financial security, self-esteem and respect, decision-making, social engagement, quality of life, and access to care
- Use the Action Duchenne Assessment Form and Action Plan to identify and respond to areas of concern
2. Transitions Support
· Lead transition support across all nations, with a focus on Scotland, for children and young people facing key life changes, including:
· Moving between educational settings such as primary to secondary
· Transitioning from paediatric to adult health services
· Changes in mobility and independence (e.g. transitioning to using powerchairs)
· You will lead, but expected to work collaboratively with the England-based Transition Coordinator to ensure consistency and continuity of support across the UK
· Develop resources, guidance, and workshops to support families through transitions
3. Wellbeing Tracking and Outcome Measurement
· Administer wellbeing questionnaires and record scores across key domains (e.g. physical health, emotional wellbeing, financial security)
· Collaborate with families to co-create action plans and track progress
· Ensure all data is entered into CRM (E-Tapestry or similar) within the allotted timeframe, i.e. immediately after or during the call.
4. Community Engagement and Event Delivery
· Organise and deliver regional meetups (minimum one per quarter)
· Facilitate support groups (virtual and in-person) for parents, young people, and extended family
· Support delivery of workshops and events aligned with programme schedule (e.g. music, life skills, employability)
5. Stakeholder Collaboration
· Liaise with external organisations including NHS care advisors and clinics, local authorities, counselling services, and other charities
· Represent Action Duchenne in Scotland and build relationships with local networks
6. Administration and Reporting
· Maintain accurate records of all interactions and support provided
· Contribute to quarterly reporting on activity delivery, capacity utilisation, and family impact
· Support development of CRM processes and service delivery improvements
7. Key Performance Indicators (KPIs):
· New contact acknowledgement email: within 3 working days
· New contact follow-up call: within 7–10 working days
· Families contacted per week: 12–15 hours of direct contact
· Regional meetups: 1 per quarter
· Support groups delivered: 9–12 per year
· CRM data entry: within 24 hours of interaction
· Family outcomes tracked: via wellbeing questionnaire and action plan
· Transition support delivered: tracked through engagement, resources, and feedback
NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.
Please find below the job specification, including required skills and qualifications.
Application deadline: 24th November at 9am GMT.
Registered Charity
11 - 20
Action Duchenne is a charity providing holistic support to those living with Duchenne Muscular Dystrophy (Duchenne) and their families.
The client requests no contact from agencies or media sales.
Thank you!
Mind in Croydon is seeking a compassionate, proactive and community-focused Social Networking Caseworker to support adults experiencing severe and enduring mental health challenges to build confidence, strengthen social networks and engage in meaningful community activities.
This is a person-centred, recovery-focused role working with a caseload of up to 35 individuals. You will support people to identify their goals, access mainstream opportunities such as education, physical activity, cultural groups and volunteering, and gradually reduce reliance on statutory services where appropriate.
The role combines direct one-to-one support, partnership working with mental health professionals and community organisations, and the development of group activities at Fairfield House, Croydon. You will play a key role in enabling people to rebuild independence, confidence and community connections.
This post requires flexibility to meet the needs of the service, which may include occasional weekend work, as part of the rota. Time off in lieu (TOIL) will be provided where additional hours are worked, and there is no routine expectation of frequent out-of-hours working.
If you are motivated by social inclusion, empowerment and practical recovery support, we would welcome your application.
Hours 36 hours a week, full time, worked across a rota covering Saturdays
Reports to: Social Networking Manager
Based at: Mind in Croydon Fairfield House 10 Altyre Road, East Croydon, flexible working with regular presence across our premises and community sites across the London Borough of Croydon
To apply, please submit an up-to-date copy of your CV and a cover letter no longer than 2 A4 pages to, outlining your reasons for applying and demonstrating how you meet the criteria set out in the person specification.
Registered Charity
51 - 100
Mind in Croydon is working to promote good mental health. It seeks to empower people to lead a full life as part of their local community.
The client requests no contact from agencies or media sales.
Thank you!
If you are looking for a career in social care and you understand the impact, you can have as an Outreach Support Worker in delivering excellent support then we would like to hear from you!
Who we are:
Are you passionate about helping vulnerable individuals live independently? Join our team as an Outreach Support Worker, providing tailored community-based care to people with autism, complex and mental health needs.
LDN London is an award-winning charity with over 60 years’ experience of supporting people with learning disabilities to stay healthy, be safe and live well.
The Outreach Support Worker is responsible for delivering practical and emotional support, developing and delivering person-centred care, and working in partnership with local agencies to promote positive outcomes.
About the role:
As an Outreach Support Worker, you will provide flexible, community-based support to adults with learning disabilities who live in their own homes, with family, or in supported living settings. Your focus will be on enabling each person to live as independently as possible while achieving their individual goals and aspirations.
The Outreach Support Worker will build positive, professional relationships based on trust and respect, taking time to understand each person’s strengths, preferences, communication style, and support needs. Support may include developing independent living skills such as meal planning and preparation, budgeting and money management, travel training, maintaining a tenancy, and accessing healthcare services. It may also involve accompanying individuals to social groups, volunteering opportunities, college courses, employment placements, faith groups, or recreational activities. The post holder will actively promote social inclusion, confidence-building, and the development of meaningful relationships.
The role requires accurate record-keeping, maintaining clear communication with your team, and following safeguarding, health and safety, and medication policies at all times. You will be expected to respond calmly and appropriately to challenging situations, using positive behaviour support approaches where required.
This is a community-based role, so flexibility is essential. You may be required to work earlies, evenings, weekends, and bank holidays on a rota basis to meet the needs of the people we support. You will work in partnership with families, carers, social workers, healthcare professionals, and other agencies to ensure a coordinated and consistent approach to support.
Above all, this role is about empowerment, enabling people to make choices, take positive risks, build skills, and live fulfilling lives on their own terms.
About you:
The ideal candidate will be a well organised person with the ability to deliver successful outcomes for the people we support. You will be confident networker and relationship builder with excellent interpersonal and communication skills.
You must be able to demonstrate the ability to develop strong relationships with a wide range of stakeholders. As a self-starter, you will be able to use your own initiative, can problem solve and prioritise, with good planning and organisational skills. In addition, you will need a positive, resilient attitude, and be flexible and adaptable.
Relevant training will be provided. Adherence to our values is core to our recruitment and will be tested through interviews and during probation.
We are looking for someone who has a good understanding of the needs of people with learning disabilities and can work collaboratively to achieve our goals. The ideal candidate will be able to self-motivate and work independently whilst keeping in line with LDN London’s values.
This is an excellent opportunity for someone who is looking for a new challenge!
Why join us:
We offer continuing opportunities for learning and development together with regular supervisions and support for all our staff. We offer:
· the opportunity to work flexibly
· up to 38 days annual leave (including bank holidays)
· a generous pension scheme
· season ticket loans
· family friendly policies and personal/professional development packages
How to Apply:
Use the link provided below and follow the instructions.
Please ensure that you select ‘Outreach Support Worker (Camden)’ on the online form selection options under section 4 of the application form.
To be successful in this process you must uphold the values and standards we expect in the workplace, including being open and honest throughout and treating the people we support and our staff with dignity and respect. Any failure may lead to the withdrawal of any offer of employment or work.
Closing date: 5:00pm on Thursday 30 April 2026 – Ref: 832
Note: all successful applicants will be DBS checked and must be able to provide employment or professional references covering the last three years.
Registered Charity
101 - 500
Supporting people with learning disabilities to stay healthy, be safe and live well
Thank you!
Support Worker
We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness and Complex NeedsCare Service in Slough. No personal care or experience required, just the right values.
£30,784.00 per annum, working 40 hours per week.
Want to feel valued? You'll feel at home here.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
You will work a mixture of early and late shifts (no nights shifts) across 7 days a week on a rolling rota. You will be expected to work some bank holidays.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead .
- Work proactively with Slough Hostel team to handle the service caseload and support an effective team approach to meeting each customer's identified needs.
- Motivate the team and champion a positive local culture within the service.
- Contribute to a positive service environment, ensuring the service is supportive and a place of safety and stability for customers. This includes working flexibly and being proactively in delivering, reviewing and arranging effective support for emerging needs and risks in order to prevent escalating concerns.
About you:
- Approachable and open behaviour.
- Prefers working as part of a group or team.
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
What you'll bring:
Essential:
- Has relevant sector work experience
- NVQ Level 3 in Health and Social Care or equivalent
Desirable:
- Other relevant professional memberships and/or specialist qualifications
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East.
We have a strong social purpose and we live and work by our values
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
Thank you!
Support Worker
We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Care Service in Newham. No personal care or experience required, just the right values.
£30,784.00 per annum, working 40 hours per week.
Fixed term contract for one year from 6th June 2026.
Want to feel valued? You'll feel at home here.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
The Support Worker will be part of a team that operates Monday to Friday, 9am to 5pm.
They will provide support to customers with complex mental health needs.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead .
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
What you'll bring:
Essential:
NVQ Level 2/3 or equivalent with some or equivalent sector work experience
Desirable:
A good understanding of mental health issues and how it affects people and experience of supporting customers to manage this and lead independent lives.
About us:
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
Thank you!
Specialist Behavioural Support Worker
We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Learning Disabilities Care Service in Newham. No personal care or experience required, just the right values.
£31,117.00 per annum, working 40 hours per week.
Want to feel valued? You'll feel at home here.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead .
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour * Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Essential:
- NVQ Level 2/3 or equivalent with some or equivalent sector work experience
Desirable:
- Other relevant professional memberships and/or specialist qualifications and languages
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities.
We have a strong social purpose and we live and work by our values.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
Thank you!
Specialist Support Worker
We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Mental Health Service in Newham. No personal care or experience required, just the right values.
£31,593.00 per annum, working 40 hours per week.
Want to feel valued? You'll feel at home here.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead .
- Work in partnership with our external partners
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour * Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
What you'll bring:
Essential:
- NVQ Level 2/3 or equivalent with some or equivalent sector work experience
Desirable:
- Other relevant professional memberships and/or specialist qualifications and languages
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
Thank you!
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity for a Support Worker to join our friendly team and help support the continued work of our LifeSkills Plus team. You will provide intensive support to adults with complex needs who are further away from employment or training by using a strength-based approach, ensuring those accessing the programme receive appropriate practical and emotional support by visiting them at home or in the community.
The LifeSkills programme supports individuals and families to build their confidence, social networks, financial and employability skills. The LifeSkills Support Worker will work closely with the linked LifeSkills programme, entitled LifeSkills Open.
Registered Charity
501 - 1000
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Purpose of the role
To deliver the Day One Casework bedside model to patients, or those closest to them, impacted by serious or multiple injuries which could result in life changing consequences, such as disability or death, within Leeds General Infirmary Hospital, providing support on some of the wards (such as rehabilitation), on-site clinics and other settings (e.g. rehabilitation centres).
Have a visible physical presence within the Trust, becoming embedded into clinical teams focussing on major trauma pathways, facilitating outpatient and in-person legal clinics.
Key Responsibilites
The post holder’s primary duties and responsibilities are as follows:
-
Work closely, and in partnership, with NHS clinical staff and relevant community and voluntary sector organisations, to address the needs of patients, and those closest to them, affected by serious and life-changing injury.
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Operate a case management approach to individuals, assessing and identifying needs, putting support in place including signposting, making referrals and direct support.
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Provide consistency in assessment of all patients and their loved ones, irrespective of injury cause, age, status, giving access to the earliest possible specialist legal advice which supports rehabilitation and NHS cost recovery.
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Maintain detailed case records, including accurate records of activity and intervention, using Day One’s Customer Relationship Management (CRM) system, capturing and storing data in line with Day One policies and procedures and regulatory requirements.
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Contributing towards report writing through the writing case studies and narrative to support data collection.
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Implement processes and procedures to collect patient and family feedback and contribute to ongoing monitoring and evaluation of Day One services through providing relevant information, case studies and reports.
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Deliver awareness raising presentations to clinical colleagues and departments.
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Organise and facilitate outpatient and in person legal clinic drop-in sessions.
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Build awareness of the role and charity’s purpose through building strong and effective relationships across the regional major trauma network, ensuring those who need it have access to Day One support.
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Work closely with local authority, statutory and voluntary organisations to provide patient and family support and advocacy.
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Help establish other support mechanisms once a person is no longer within the hospital setting, supporting the patient discharge process in conjunction with leadership from NHS staff.
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Identify and support the recruitment and supervision of Day One volunteers, where appropriate.
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Work closely in partnership with our Peer Support Service, focussed on promoting awareness and uptake within the region.
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Work closely with the wider team on performance, quality, safety and effectiveness of all services, ensuring appropriate safeguarding policies are followed.
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Work closely with our Fundraising and Communications team, supporting national activity, as well as regional initiatives to raise awareness and fundraise.
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Be prepared to travel across the region and, on occasion, to other sites and national meetings as required.
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Willingness to undertake continuous development and training for the role, including mandatory Day One and NHS Trust specific training.
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Participate in external clinical supervision and monthly caseworker reflective practice to sessions to effectively explore and uphold professional boundaries within a safe, structure and supportive environment.
To work closely with those impacted by serious and life-changing injury, taking referrals and carrying out initial assessments of need, expertly navigating, signposting and putting services in place in the immediate aftermath of major trauma, including talking about and facilitating timely access to legal support to aid rehabilitation.
To establish and develop relationships with key stakeholders to promote Day One and address the needs of those affected by serious and life-changing injury.
To work as part of the wider Day One Service’s team and organisation, taking responsibility for own record keeping and data collection in line with regulatory requirements.
Please find the recruitment pack attached for full details.
How to apply
Please upload your CV, and cover letter, no longer than two pages, demonstrating how you meet the criteria and outlining why you’re interested in the role.
Closing date: Thursday 30th April 2026
First stage virtual interviews: TBC
Second stage in-person interviews: TBC
Registered Charity
11 - 20
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.
The client requests no contact from agencies or media sales.
Thank you!
Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Staines Magistrates Court. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.
This role is permanent working 22.5 hours per week covering Staines Magistrates Court .
Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?
If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.
What We Offer
At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:
- Flexible Working Options - including hybrid working where applicable
- Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
- Birthday Leave - an extra day off to celebrate your birthday
- Pension Plan - 5% employer contribution
- Enhanced Allowances - enhanced sick, maternity and paternity pay
- Exclusive Discounts - high street, holidays, gyms, entertainment, and more
- Financial Wellbeing Support - access to salary deducted finance and guidance
- Wellbeing Resources - employee assistance programme and wellbeing support
- EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion
- Sustainable Travel Schemes - Cycle to Work and season ticket loans
- Career Development - comprehensive training and ongoing development opportunities
About the Role
As the Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court.
You will:
- Lead the delivery of the Witness Service within the court, ensuring a high-quality, safe, and consistent service for all witnesses.
- Line-manage Deputy Team Leaders and volunteers, supporting recruitment, training, development, performance, and wellbeing.
- Oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals.
- Ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards.
- Manage rotas, resource planning, and service coverage across the court cluster.
- Promote excellent communication across teams, facilitating team meetings and sharing learning.
- Build and maintain effective relationships with local stakeholders, including statutory and voluntary partners.
- Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities.
- Provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses.
This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team.
You will have:
- A strong understanding of the criminal justice system and the impact of crime on victims and witnesses.
- Experience delivering services in demanding environments with a focus on customer experience and service excellence.
- Experience providing guidance, support, or crisis management to staff or service users.
- Strong communication, negotiation, and advisory skills, both written and verbal.
- The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices.
- Experience gathering, analysing, and reporting information from multiple sources.
- Sound IT skills, including the use of Microsoft Office and case management systems.
- Commitment to safeguarding, equality, diversity, and inclusive practice.
Additional Information
- The role may involve exposure to emotionally demanding situations and requires resilience.
- Travel across the Court cluster may be required.
- Occasional evening or weekend work may be necessary.
- An Enhanced DBS check will be required.
About the Witness Service
The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defense. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.
This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court.
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
Team Leader
We're looking for a kind, compassionate and resilient Team Leader to join our Mental Health Social Care Service in Waltham Forest. No personal care or experience is required, just the right values.
£32,165.63 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
As a Team Leader , you will be expected to undertake duties as part of the management team which include supporting the team with their responsibilities whilst working flexibly to respond to the needs of applicants referred to the project from our local authority.
This role will require either an extra dimension of experience or have/be working towards a higher qualification level in order to meet the role specific competences for this position.
You will work flexible to respond to emerging needs and effectively address the needs of the customer case load. This role will include shift working including weekends and at time late shifts depending on service needs.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
- Post-holders will be required to demonstrate strengths in all the indicators set out in the relevant Look Ahead Management Competency Model. More specifically, the post-holder will:
- Undertake staff line management including supervisions, case work management assigned to the Team Leader
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Work closely with therapist in developing and implementing Complex Case Discussion plans
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Work closely with Contract Manager in all management related matters including recruitment, staff supervisions, team meetings, etc
The above sets out the post's key responsibilities. The post holder will be required to undertake various tasks and duties to ensure that these key responsibilities are effectively met.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, networks in local business community.
- Approachable and open behaviour.
- Prefers working as part of a group or team.
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
- Has a practical and logical mind and is naturally well organised.
What you'll bring:
Essential:
- At least two year of relevant sector work experience and at least one year experience leading and managing a team
- NVQ Level 3 in Health and Social Care or equivalent
- Demonstrable experience of supporting vulnerable adults with enduring mental health diagnosis.
Desirable:
- Other relevant professional memberships and/or specialist qualifications.
- Experience in housing sector
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Full time/ 35 hours a week (flexible working considered)
Are you a motivated and compassionate individual with a passion for supporting people to overcome barriers and achieve their potential? Do you have experience working with volunteers or learners and engaging people from diverse backgrounds?
If so, St Giles Trust is looking for a Support Worker to play a key role in delivering an exciting community heritage project in partnership with the National Trust.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About the Project
This innovative new project will create opportunities for people who are often excluded from heritage and community spaces. Working in partnership with the National Trust at Aberdulais, the project will:
- Recruit, train and support new volunteers using our lived experience peer-led model
- Deliver community events and activities to engage local people and visitors
- Increase access to heritage and nature, improving wellbeing
- Build a more diverse and sustainable volunteer base to support the future of the site
About this key role
You will support the delivery of community engagement activities and help recruit, train and support volunteers at the Aberdulais Community Heritage Hub. Working as part of a small, supportive team, you will play a hands-on role in helping individuals build confidence, develop skills and progress into volunteering opportunities.
You will:
- Support the recruitment and onboarding of volunteers
- Help deliver heritage training sessions and develop learning resources
- Provide one-to-one and group support to volunteers
- Assist with the planning and delivery of community events and activities
- Promote the project and support outreach and engagement
- Maintain accurate records and contribute to monitoring and reporting
- Work with partners and referral organisations to identify and support participants
- Support volunteers to progress into further opportunities
What we are looking for
- Experience supporting volunteers, learners or service users in an advisory, training or support capacity
- Ability to build positive relationships with people from diverse backgrounds
- Strong communication and interpersonal skills
- Good organisational and administrative skills, including record-keeping
- Ability to work collaboratively with colleagues and external partners
- Confidence managing workload, deadlines and reporting requirements
Please note: this role requires an Enhanced DBS check.
In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 9 am on 07 May 2026
Interview date: TBC
Registered Charity
501 - 1000
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Thank you!
If you’re at your best when you’re with people: exercising excellent empathy, active listening, steadying, guiding, signposting and quietly making things feel safer, this could be the most meaningful role you’ve ever done.
York Against Cancer is growing the Leveson Centre: a warm, welcoming, non-clinical space for people affected by cancer. We’re looking for a hands-on Care & Support Manager to lead and develop our person-centred support services, and to nurture the volunteers and small team who make the Centre what it is; a welcoming and supportive environment for all those affected by cancer.
What you’ll be doing
You’ll lead the day-to-day delivery and development of high-quality, non-clinical cancer support at the Leveson Centre. That includes:
- Create a safe, calm, welcoming environment where people feel seen, understood and supported
- Lead safeguarding and welfare concerns with confidence and care
- Manage and developing volunteers (check-ins, boundaries, wellbeing, reflective practice)
- Line manage the Care & Support Coordinator to ensure brilliant front-of-house support
- Improving services by collating feedback, insight and real-world demand
- Build solid relationships with NHS and community partners to strengthen signposting and pathways
- Review impact and reporting service use/outcomes to support funding and growth
- Support at events and outreach as a visible ambassador for York Against Cancer
Who will thrive here
This role is for someone who is:
- Warm, grounded and emotionally intelligent - you can sit with difficult moments without being overwhelmed by them
- Practical and hands on - you don’t “manage from behind a desk”; you’re present, visible and involved
- Calm under pressure - you can make good decisions when things are sensitive, complex or time-critical
- Values-led - you care deeply about dignity, inclusion, compassion and doing what’s right
- A brilliant people-leader - you build confidence in others, set clear boundaries, and help volunteers feel safe and valued
- Comfortable with accountability - safeguarding, quality, and service experience matter to you
What this role will make you feel
Done well, this job will leave you with that rare sense of:
- “I made today easier for at least one person”
- “I helped create a place where people can breathe again.”
You’ll feel trusted, relied upon, and proud, because the work is real, human centred and impactful.
What we’re looking for
- Experience delivering or managing support services in health, social care, or a charity setting
- Experience supporting people affected by cancer or long-term conditions or related experience in similar sector
- Experience managing/supervising staff and/or volunteers
- Safeguarding experience (and the confidence to lead on it)
- Excellent communication skills and the ability to handle emotional situations with empathy and professionalism
- Strong person-centred approach, integrity, resilience and adaptability
Desirable: knowledge of cancer services/pathways; voluntary/community sector experience; relevant qualification (health, social care, counselling, wellbeing).
Permanent Role - Hours: 32 hours across a 4-day week + 3 flexible hours (occasional out-of-hours for events/charity needs)
Salary: c. £33,000–£35,000
Benefits: Contributory pension scheme, private health insurance, local gym discounts
Location: York (Leveson Centre) with occasional travel
Reports to: Chief Executive Officer
Direct reports: Care & Support Coordinator and volunteers
Ready to apply?
Send us:
- Your CV
- A covering letter
- A short 3–5-minute video explaining why this role, why now, and what you’d bring to the Leveson Centre culture.
Closing date: 30th April 2026
If you want a role where compassion and leadership go together, and where your presence will genuinely change someone’s day, we’d love to hear from you.
Interviews
1st round – Thursday 7th May
Final Interview – Thursday 14th May
Registered Charity
11 - 20
We are a local charity helping local people affected by cancer.
The client requests no contact from agencies or media sales.
Thank you!
The salary for the post is £4,895 gross per annum (based on 7 hours per week off the Real Living Wage full-time equivalent of £24,479)
Based: HMP Norwich Visitors’ Centre
Working Hours and Patterns:
· The work pattern is every Saturday 8:30 – 4pm (7 hours with 30 minutes unpaid break)
· The successful candidate is expected to be available outside of these times to carry out essential training, attend Team Meetings on a Wednesday morning (scheduled in advance every six weeks), and the prison induction on one Monday and Tuesday.
· Overtime, particularly on Sundays, is often available.
· A degree of flexibility will be required at times to meet operational demand.
HMP Norwich, part of the main HMP Estate, offers a varied and exciting opportunity to work in a busy yet rewarding environment where no two days are the same. You will be required to obtain and retain enhanced security vetting for this role.
The Ormiston Families team based at HMP Norwich provide a personal welcome for first-time and returning visitors to help them access the services available to them.
We are seeking a Family Support Worker to join the team in providing effective and efficient running of the Visitors Centre on Saturdays. This will involve booking visitors in for visits, serving refreshments to visitors, providing information for visitors who need additional support, signposting and making referrals to other prison departments. The overall purpose of the role is to ensure that prisoners and their families have a valuable visiting experience, improving the quality of visits for children and families, helping to maintain positive, healthy and resilient family relationships.
Ideally, you will have experience of dealing with people in a customer service-based role and be able to demonstrate excellent communication and problem-solving skills, sometimes under challenging circumstances, whilst embracing a non-judgemental and empathetic work ethic. You will have had experience working with children and families or be able to demonstrate a commitment to this area of work.
For further information and to apply, please visit our website.
Closing date for applications: 9am, Monday 11th May 2026
Safeguarding and DBS requirements for your role: Ormiston Families is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts. We are an equal opportunities employer; we value diversity and welcome applications from all sections of the community.
