Support Work Jobs

Job Title: Night Support Worker

Location: London Borough of Tower Hamlets

Salary: £27,352.00 per annum (par rota)

Hours: Hours: 40 hours per week including weekends.

Contract: Permanent

PRHA is a great place to work – Our award winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness.

As an IIP Gold standard employer we value our staff and commit to develop their skills and support them in their important work.

Bring your enthusiasm and your desire to make a difference to the lives of homeless people.

We have an exciting opportunity for a Night Support Worker within one of our homelessness services. Edward Gibbons House which is a Male hostel located in the busy, multicultural borough of Tower Hamlets. We work alongside some of the most vulnerable and complex individuals in our community. The day to day work involves supporting our residents to live safer, independent and fulfilling lives and creating a positive and inspiring environment in which they can achieve their goals. We work with multiple agencies and partners in the borough to ensure our clients’ needs are met, these include drug and alcohol services, housing teams and NHS teams.

PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.

Who we’re looking for

We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.

To be successful in the role you must be able to:

· provide dynamic person-centred support to residents

· ensure at all times the environment is safe and welcoming for all

· work together in a team to deliver a psychologically informed environment

·  

What we offer

We offer our staff a generous benefits package, which includes:

· Pension Scheme – We offer a group stakeholder pension scheme with 2% employer's contribution, employee contribution is 5%

· Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service

· Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing

· Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.

· Season Ticket Loans – We offer interest-free season ticket loans after successful probation

· Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

About Outward

This year, Outward proudly celebrates 50 years of delivering high-quality support and care services to vulnerable people across London. For half a century, we have been dedicated to empowering individuals to live fulfilling lives, make positive choices, and embrace opportunities that matter to them.

Our journey has been defined by our commitment to engaging, enabling, and empowering the people we support. From supported living to activity centres and community outreach, we continue to evolve, innovate, and deliver services that reflect the unique needs and aspirations of those we serve.

As we mark this milestone, we remain as passionate as ever about creating inclusive environments where everyone has the opportunity to thrive.

About the Role

We are looking for Support Workers for our Autism Supported Living Services located in Waltham Forest. The service is aimed at supporting the skills building needed to increase the independence of people with autism and behaviours of concern.

We are looking for enthusiastic, creative and committed individuals to join the teams. If you feel you can bring a fresh approach, some new ideas and a commitment to supporting vulnerable people to have genuine control over their lives, play an active role in the community and develop as individuals then we want to hear from you. 

As a Support Worker your duties will include:

• Provide support to individuals in line with agreed support plans
• Coordinating packages of care and support for individuals and supporting individuals with reviews of support and any needs for long term care or support.
• Demonstrate good IT skills, and be able to record information clearly and professionally
• Good verbal communication skills; be able to liaise professionally with a range of external stakeholders, care managers, health professionals, other services and providers of support, and family members of customers.
• Delivering a service that promotes and supports choice, empowers individuals, helps people take control of their own support and care, and increases their independence and self-determination.
• Putting the person we support at the heart of your work, promoting each individual’s needs for independence, well-being and dignity
• Flexible approach to working shift patterns, which will include evening and weekend hours, and bank holidays.

Positive Behaviour Support

Outward Housing supports people who are known to present behaviours of concern by using the Positive Behaviour support model because PBS puts the person first.

PBS is pro-active and the main focus is getting the environment right for the individual, rather than responses/reactions following challenging behaviour and on better supporting the person through improving their quality of life.

PBS approaches are based on a set of values of enabling inclusion, choice, participation and equality of opportunity. PBS is about working in partnership with the person, their family, staff and professionals.

Existing knowledge/experience in following the PBS approach would be beneficial but not essential as we do provide extensive training. A shared value of understanding and supporting a person’s behaviour and finding ways to work with them to improve this is essential.

Employee Benefits

We value everything our support workers do for the people we support, so we provide a great benefits package:

· 25 days Annual Leave excluding Bank Holidays (Pro-rata for part-time)

· Computing scheme

· Credit Union scheme

· Cycle-to-Work scheme

· Death in Service Benefit

· Health Assured – Employee Assistance Programme

· Eye Care Vouchers

· Flu Jab Reimbursement

· Long Service Awards

· Pension Scheme

· Purchase Additional Annual Leave

· Refer-a-Friend Scheme

· Retirements

· Loans (Including season tickets and parking permit loans

· Blue Light Card 

Outward is committed to safeguarding and promoting the welfare of adults at risk and expects all staff to share this commitment.  This post involves working with or having access to adults at risk and/or their records, therefore we will require an Enhanced Disclosure from the Disclosure and Barring Services for successful candidates. This will be fully subsidised by Outward.

How to Apply

If you think you have the necessary skills and the right attitude please complete an Application form by following the link below. Please details how you feel you meet the requirements of the post by referring to the job description.

To Apply

The closing date for all applications is on 5th February 2025 

Interviews will be held week commencing on 5th February 2025

We are committed to equal opportunities and welcome applications from all sections of the community.

Reporting to: Service Delivery, Support Manager

Location of work: Flexible. This post holder will be based at home. The role will require irregular travel throughout the UK with minimal overnight stays. 

Contract type: Temporary. Term time only. 5 days/35 hours per week, although flexible hours may be considered.

Contract Length: 1-year fixed term with the possibility to extend.

Salary: £25,500 FTE (pro rata to reflect term time only working pattern to £22,440)

BACKGROUND    

Magic Breakfast is a registered charity providing healthy breakfasts to children and young people in the UK who arrive at school too hungry to learn, and expert support to their schools. Over 300,000 children and young people are on roll at Primary, Secondary, ASL / Special Educational Needs Schools and Pupil Referral Units that the charity works with, in disadvantaged areas of Scotland and England. Providing breakfast ensures that children start their school day with the energy and nutrition they need to be able to make the most of their morning lessons.  Magic Breakfast also undertakes research, and campaigns for long-term solutions to end hunger as a barrier to learning. 

JOB PURPOSE  

Magic Breakfast’s mission is to end child morning hunger in the UK now and for good. The Service Delivery Support Coordinator will support the growth, membership and data management of our Service Delivery footprint across the whole of the UK.   

KEY RESPONSIBILITIES:   

• To ensure membership renewals of supported schools are processed each year including contract renewal and payment as well as disengaging schools. 

• To ensure accurate impact and performance reporting for each school is reviewed and sent to the relevant Engagement Partner including Local Authority Impact reports.

• To ensure our expression of interest list is up to date with all relevant information captured.

• To recruit schools through either our expression of interest list or through commissioned income contracts ensuring discussions on provision type and set up including advising engagement partners and operations of new schools and requirements.

• To ensure all service delivery general enquiries are picked up and responded to.

• To support with the booking of meetings and travel and any other required administration and coordination tasks across Service Delivery.

• To ensure all data held is accurate and up to date. 

General:   

• By contributing to team meetings, sharing best practise and support colleagues and team members where necessary in line with Magic Breakfast’s ways of working. 

• By helping to maintaining a positive working environment; keeping the vision of Magic Breakfast at the heart of everything we do. 

• By upholding a culture that keeps children and young people at the heart and encourages our values of openness, collaboration, bravery, compassion and a solutions-focussed approach. 

• By working collaboratively across the organisation to build good working relations. 

• By adhering to all Magic Breakfast policies and procedures. 

• By ensuring everything is compliant with current legislation, policies and procedures. 

• By undertaking any other duties commensurate with the role. 

PERSON SPECIFICATION  

Skills and abilities   

• The proven ability to communicate messages confidently, engagingly and with impact across a variety of audiences. 

• Possess excellent communication skills, organisational skills and stakeholder management capabilities.

• High level of competency in the use of Microsoft Office packages and Salesforce or a similar CRM 

• Good use of judgement in terms of when to escalate and when to delegate.   

• Confidence in using Microsoft Word IT packages.   

Knowledge and experience   

• Experience of customer support. 

• Experience of engaging with customers. 

• Experience of working against targets.

• Working remotely with multiple customers and stakeholders. 

• Demonstrate working knowledge and understanding of the charity and education sector along with a commercial awareness.

• Be a collaborative team player with the confidence to effectively contribute remotely across teams and departments.

Other   

• Share a passion and commitment to Magic Breakfast’s aim of alleviating morning hunger as a barrier to learning for children in the UK.

• Embody the charity’s values, behaviours and ways of working.

• Demonstrate positive mindset, flexibility and openness to agile working and change.

WHAT WE OFFER

At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.

Please find attached our job pack

APPLICATION PROCESS

While Magic Breakfast welcomes applications from everyone, to better serve its communities it has identified that we would particularly benefit from: young people earlier in their careers, people who have lived experience of poverty, navigating socio-economic adversity or were eligible for free school meals, and people from a minority ethnic background. 

Should you wish to discuss the role before applying please email our People and Culture Team, recruitment @magicbreakfast . com

Closing date - 2nd February at 11:30pm

Shortlisting - 3rd - 5th February

1st round interview - 13th - 14th February

2nd round interview plus an Informal interview - 19th February

We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Opportunity to join our team as a

Telephone Carers Support Officer

Carers Support Centre (CSC) Bristol and South Gloucestershire provide support services to carers for adults who care for people that could not manage without their help.  All the care they provide is unpaid.

The Telephone Carers Support Officer is a key post in the team and provides information, advice and support to carers over the telephone at our offices in the Vassall Centre, Fishponds

You will join a busy and supportive team that provides several services to support unpaid carers in Bristol and South Gloucestershire.  Our services include carers assessments, one to one support, counselling, walk and talk, and Carers Emergency cards. 

Hours of work: 26.5 hours per week (Tuesday Wednesday and Thursday 9am – 5pm. Friday 9.30 am – 1.30 pm.)

Salary:  £17,952 actual for 26.5 hours.  (FTE £25,406)

Location: Based at the CSC Offices at the Vassall Centre, Fishponds

The role will include:

*Responding to enquiries to the CarersLine service via telephone and email online for information, advice, guidance and support.

*Responding to these enquiries promptly, using online and telephone to resource information if necessary

*Referring and signposting carers and professionals to internal and external services where appropriate

To fulfil this role, you will need:

*Recent experience in a customer service role, providing a service that may include advice and/or support work

*Ability to listen, and communicate well on the telephone and good literacy skills

*A drive to support people and help them find solutions to the challenges in their caring role

*Computer literacy - experience of working with a client database would be helpful

Applications can be made via an application form, which is available from our website  where you will also find a full Job Description & Person Specification, and an introduction to Carers Support Centre.

If you would like to know more about this role, please call Dawn Osborne-Tiller.

If you do not have access to the internet, please call our office or email us.

Closing date: 5th February 2025 @ 9am

Interview date: 20th February 2025 at the Vassall Centre, Fishponds

Registered Charity Number: 1063226 

We are an Equal Opportunities employer, and our workplace is free of barriers and fully accessible for people with disabilities. We are committed to safeguarding children, young people and vulnerable adults; from recruitment of staff through to supporting our team working with families and carers in crisis.

Job title: IT support analyst

Term: Full time, permanent

Salary: £33,000 + generous benefits

Location: Victoria, London – hybrid (minimum of one day in office per week)

Closing date and interviews: This role will remain open, and interviews will take place regularly until a suitable candidate for the role is found.

We are investing in Informatics (Information Technology and Information Governance) to ensure our organisation safely embraces digital opportunities to enhance our services to our members. We are recruiting for an IT Support Analyst to join our busy, supportive and high performing Informatics team. If you're passionate about technology and ready to embark on or progress a rewarding career journey, this might be the right role for you. You will provide first- and second-line technical support to staff, assisting with hardware and software problems via phone, email or onsite. You will support a diverse range of end-users with varying skills and abilities with technical programs. You will utilise skills in a collaborative, supportive and innovative environment.

You will be part of a small and dedicated team triaging, logging, assigning, and resolving Incidents and Requests for our staff. You will provide on-site and remote first touch support for all of NHS Providers end user IT - including desktop, hardware, software, mobile device management, Telephony and Audio Visual. This role offers hybrid working, where you'll spend at least 3 days a week on-site in our London office, plus ad-hoc cover as requested, working the rest of the time from home.

The NHS is in a significant period of reform, due to the legislative change establishing integrated care systems (ICSs) as statutory organisations in 2022. It is also in a uniquely challenging period due to ongoing operational and financial pressures, rising demand, workforce challenges, and the need to recover care backlogs. The reform agenda and operational context both mean trusts need to find new ways to work in their local systems and deliver for patients.

We are always open to hearing new ways to run our service to make it more effective. So if you are a forward-thinking individual who is keen to support organisational growth in an IT environment, then this could be the role for you.

The focus of the role may change over time, dependent on the needs of our members.

To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification to our HR Team.

NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics.

About the organisation
For nearly 50 years, nia has provided high quality, women-led services across North and East London. nia has three main aims: to provide services for women, children and young people who have experienced male violence, working to end men’s violence against women and girls, and to inform and influence policy and public awareness.
nia’s values, and our commitment to upholding them, set us apart. We put women first – always and without hesitation: we believe women, we are run by women, for women. We leave no woman behind: we challenge inequality and discrimination and believe that uniting women of all backgrounds is essential to ending the sex-based oppression of women.

About the post
The CASA Project is a specialist service providing advocacy and support to women and their children who have been subjected to domestic and/or sexual violence and abuse, and who have moved on from refuge into accommodation.
The post is currently funded until 31st March 2026 with a possibility of further extension.

About you
We’re looking for a highly organised and self-motivated woman who is passionate about ending violence against women.  You’ll have a ‘can-do’ approach and demonstrable commitment to nia’s feminist approach to prioritising women, upholding and promoting feminist, trauma-informed and anti-racist practice.

CV’s will not be accepted

Closing date: 10am, 31st January 2025
Interview date: 6th February 2025

The post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies.

Pharmacist Support, crowned Small Charity of the Year 2023 and recognised for excellence in workplace wellbeing, is looking for a Central Support Officer to join our dynamic team.

Who Are We?

We’re the pharmacy profession’s independent charity, providing vital support to pharmacists, former pharmacists, and pharmacy students. Over the last five years, we’ve undergone transformational change and are now gearing up to deliver our next five-year strategy, driven by our wellbeing-focused vision and mission.

What’s the Role?

The Central Support Officer will be instrumental in ensuring the smooth delivery of the charity’s activities. You’ll lead on event coordination, office management, and provide essential support to our volunteer, wellbeing, and services teams. Your responsibilities will include:

• Event Coordination: Organising internal and external events, ensuring logistics, safeguarding, and health and safety policies are followed.
• Office Management: Overseeing the Manchester office, managing suppliers, liaising with the landlord, and keeping the workspace functional.
• Volunteer Engagement: Supporting and managing communications with volunteers, trustees, and ambassadors, ensuring they feel informed and valued.
• Team Support: Assisting wellbeing and services teams with bookings, project delivery, and resource development.
• Compliance & Administration: Developing and maintaining effective systems to support the charity’s operational objectives.

What We’re Looking For:

We’re seeking a proactive and organised individual with:

• At least 2 years’ experience in a similar role, ideally within a charity.
• Strong project management skills and experience developing processes.
• Excellent communication and organisational skills, with great attention to detail.
• High level of ICT proficiency (Word, Excel, PowerPoint, Outlook).
• A collaborative mindset and the ability to multitask effectively.
• A commitment to equality and diversity and alignment with our charity’s values.

Why Work for Us?

At Pharmacist Support, we take pride in fostering a flexible, inclusive, and wellbeing-focused work culture. When you join our team, you can expect:

• A supportive and collaborative environment where people matter.
• Opportunities for personal and professional growth.
• A role that directly contributes to making a positive impact on the pharmacy profession.
• Hybrid working and flexible arrangements to suit your needs.

How to Apply:

Ready to take on this exciting challenge? To apply, please complete the application form which can be downloaded from our website. More information can be found in the Recruitment Pack: 

• Application deadline: 12noon 10th February 2025.
• Interviews will take place on: 25th February 2025 at our Manchester office.

 Be part of something meaningful – join us and help shape the future of our charity!

Chichester Diocesan Association for Family Support Work is looking to recruit an Assistant Community and Volunteer Coordinator to support our work across East Sussex.

Ideally, you will have a knowledge of volunteering but most essential you will be a confident individual who can engage with people from all walks of life.

In addition to coordinating the volunteers, you will oversee some of the local community events and work alongside the CEO maintaining and developing relationships with Churches and community groups. 

Family Support Work has been working in Sussex for 133 years, founded by social-minded Christians in the 1890s; we have been at the heart of caring for families ever since. We now work with people of all faiths and none and whilst a knowledge about the Church would be beneficial, it is not essential.

If you are passionate about our mission and want to play a role in driving forward the work of Family Support Work, we want to hear from you.

FSW values and invests in their employees’ development. Employee benefits include:

• Matched employers’ contribution to a group pension scheme (to a current maximum of 4%)

• 25 days annual leave plus bank holidays (pro-rata for part time)

• Family friendly policies and flexible working

• Regular in-house training and opportunities to study for other qualifications

Hours 22.5 per week by arrangement, some evening and weekend working will be required

Salary £25,000 

This role is a hybrid of office (Brighton) and home based and will include the need to travel around the East Sussex county.

Family Support Work is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

Family Support Work a registered charity number 285337 is an equal opportunities employer and welcomes applications from all sections of the community. As a charity with its origins in Christianity FSW welcomes applications from people of ALL faiths and none.

Posted on: 18 January 2025

Closing date: 12 Noon Monday 17 February 2025. Interviews will take place 24 February in Brighton or by Zoom

We're looking for a kind, compassionate and resilient Support Worker to join our Young People Service in Bracknell.

£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

For a full job description, please visit our website jobs.lookahead.org.uk

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

About you:

Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Flexible
Open to feedback and self development
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Ability to cope positively with challenging and diverse behaviour

What you'll bring:

Essential:

NVQ Level 2 or equivalent, or experience within charity/social care sector

Desirable:

Relevant specialism experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

 FSW is looking to increase its presence in the digital world by recruiting a Digital Marketing and Communication Executive to work alongside the Director of Fundraising and Marketing. This exciting role is ideal for someone who wants to develop their skills and experience whilst making a lasting difference to the families of Sussex.

Family Support Work has been working in Sussex for 135 years, founded by social-minded Christians in the 1890s; we have been at the heart of caring for families ever since. If you are passionate about our mission and want to play a role in driving forward the work of Family Support Work, we want to hear from you.

FSW values and invests in their employees’ development. Employee benefits include:

• Matched employers’ contribution to a group pension scheme (to a current maximum of 4%)

• 25 days annual leave plus bank holidays (pro-rata for part time)

• Family friendly policies and flexible working

• Regular in-house training and opportunities to study for other qualifications

Post: Digital Marketing and Communication Executive

Salary £25,000 - £28,000 (pro-rata) 

Hours 18.75 per week by arrangement 

This is a hybrid of office (Brighton) and home based with flexibility to suit the applicant. 

We're looking for a kind, compassionate and resilient Night Support Worker to join our Young People service in Bracknell.

£24,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.

For a full job description, please visit our website jobs.lookahead.org.uk

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

About you:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organized
- Able to apply the right balance of care and support dependant on the needs of the customer
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour
- Ability to adhere to Look Ahead's professional boundaries policy

What you'll bring:

Essential:
- NVQ Level 2/3 or equivalent with some previous relevant sector work experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

• Located at a 24-hour supported housing service in Clapham, we provide high quality self-contained accommodation for 15-18 women who have experienced homelessness and multiple disadvantage.  The aim of the service is to provide a therapeutic environment in which women feel safe and can flourish, enabling them to move on into independent, permanent accommodation.
• You will be responsible for providing line management to part of the team, alongside providing specialist support to residents, deputising for the Service Manager and taking an active part in providing a safe and psychologically informed environment.
• You will support the development of a team that is focused on building trust through relationships. You will have the personal credibility to build confidence in the wider community and with partnerships. You will be both strength-based and solution-focused, developing and enhancing the service with a commitment to embed coproduction.
• You undertake five 8-hour shifts per week, normally Monday to Sunday covering the hours 8am to 8pm (sometimes 2am to 10pm to meet with night staff) with 1 hour for lunch. There will be a requirement to work outside of these hours on an occasional basis to ensure effective line management of support staff who work nights and weekends.

The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Full job description can be found on our website

Salary: £40,309
Closing Date: Friday 31st January
Interview Date: Friday 7th February
 

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

 Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.   

ABOUT THE ROLE 

This is an exciting new opportunity as we expand our services in the Luton area with a new service! We are looking for a dedicated team to deliver person centred and bespoke trauma informed support to vulnerable women in Luton. This new service will provide a safe, secure, and nurturing environment for women facing sexual exploitation and substance dependency – a place they can truly call home. Through stable, person-centred care, you'll play a vital role in empowering women to rebuild their lives and embrace brighter futures. 

The service will engage with women who are sexually exploited and are facing homelessness due to multiple forms of exclusion, such as historical or ongoing abuse, involvement in the criminal justice system, mental health challenges, drug and/or alcohol dependency and who are engaging in survival sex or sex work, enduring high levels of violence and coercion.  These are women who often find themselves repeatedly going through the accommodation pathway and have exhausted all other available options.

We are looking for passionate and dedicated Support Mentors on a 3 year FTC to join our team and play a vital role in empowering individuals to rebuild their lives. As a Support Mentor, you will provide high-quality, trauma-informed care and support to people within our services, focusing on their recovery, rehabilitation, and personal development.

Shift Pattern: 37.5 hours per week, Shift patterns to be confirmed but may include Monday to Sunday night shifts and bank holiday working. This will be on a rota basis in a face to face service. 

We have multiple positions open with varying hours, so if you feel this is the right role for you - apply now!  

Salary: £24,570

What are we looking for?

• Due to the nature of this service and there being an occupational requirement, we are only able to employ female workers - the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
• Experience of working with people of complex backgrounds and/or a good understanding of the sector, desirable is the understanding of the challenges the women face within this service
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Understanding of the housing and social needs of people with multiple and complex 

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

Job title: Peer Support Coordinator

Hours: F/T: 35 hrs per week

Salary: £25,000 to 28,000 per annum FTE

Location: Home based, with regular attendance to Hospitals in North East England and occasional UK travel

About the Peer Support Service
The Peer Support Service connects people affected by CKD with a volunteer who shares a similar lived experience. We recruit, train and support volunteers to provide a friendly listening ear and share practical information to build confidence in decision making, explore options and make informed choices about a range of issues from treatment to travel. Patients, their families or caregivers access the service to request a conversation with someone matched on a range of factors which could include treatment modality, location, age and life experience.

Role summary and purpose
• Working with the Peer Support & Volunteering Manager, you will deliver the peer support service managing enquires from service users, matching them with appropriate volunteers and ensuring both service user and volunteer has an excellent experience.
• You will be involved in the recruitment of peer supporters, supporting them through the application and onboarding process to prepare them for the role and the responsibilities within a suitable time frame.
Key responsibilities

Peer Support Coordination
• Working with the Peer Support Manager to establish and maintain a quality peer support programme meeting the needs of people affected by kidney disease with an accessible well-regulated, safe and supportive service.
• To provide an excellent experience for clients seeking to benefit from peer support, ensuring their requests are dealt with in a professional, timely and friendly manner.
• To provide a point of contact for peer support volunteers, arranging their matches, recording feedback and supporting the Peer Support & Volunteering Manager to deliver an excellent volunteer experience.
• Establish positive and effective working relationships to further the objectives of the programme.
• Occasionally represent Kidney Care UK at external events relating to peer support and patient involvement.
Peer Support Administration
• Receive, triage and action referrals, including matching them with a suitable volunteer and supporting the end-to-end process of the administration.
• Support and maintain a peer supporter database within the Kidney Care UK CRM.
• Support the recruitment and onboarding of new peer support volunteers; organising training events, checking documentation and references.
• Where appropriate to their role, facilitate the DBS application process for peer support volunteers and keep this data on the database up to date

Patient partnership communication
• Demonstrate excellent interpersonal and communication skills to provide effective working with colleagues, partners and external stakeholders.
• Support and guide people in difficult situations where conversation about long term health conditions and / or personal lived experiences may be distressing.
• Be flexible within reason to attend meeting outside office hours so that communication is effective and meets the needs and availability of patients and stakeholders (as deemed reasonable and approved by your manager)
• Proactively cultivate relationships with Health Care Professionals in kidney units to promote and support access to peer support.
• Support the Peer Support & Volunteering Manager to sustain collaborative working with the peer support leads in each of the kidney units across the UK
• Be professional and confident in speaking with patients/family members/carers/live donors on the phone during the match process and feedback process