Support work jobs

Are you passionate about delivering excellence for victims and witnesses? Do you thrive in fast-paced environments, enjoy working with others, and want to make a meaningful difference to those impacted by crime?

Victim Support is seeking a confident and organised, Triage and Early Interventions Officer to work in our Witness Service Referral and Information Centre (RIC). You will be the first point of contact for witnesses and professionals within the criminal justice system (CJS) and will play a pivotal role in providing high quality support to all victims and witnesses of crime.

If you're motivated by team work and organising case files, we would love to hear from you.

.What We Offer

At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:

• Flexible Working Options - Including hybrid working where applicable
• Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
• Birthday Leave - An extra day off to celebrate your birthday
• Pension Plan - 5% employer contribution
• Enhanced Allowances - Enhanced sick, maternity and paternity pay
• Exclusive Discounts - High street, holidays, gyms, entertainment, and more
• Financial Wellbeing Support - Access to salary-deducted finance and guidance
• Wellbeing Resources - Employee assistance programme and wellbeing support
• EDI Networks - Opportunities to engage in colleague groups promoting equity and inclusion
• Sustainable Travel Schemes - Cycle to Work and season ticket loans
• Career Development - Comprehensive training and ongoing development opportunities

About the Role

As the Triage and Early Interventions Officer you will:

• Act as the first point of contact for clients referred into the service, ensuring that comprehensive needs and risks assessments are completed and a tailored response to each client's needs is provided.
• Deliver initial support services and ensure high quality support and effective triage work is completed for people affected by crime, in accordance with the Witness Service operating procedures and be responsible for delivery of a professional and effective telephone /video call-based support service.
• Ensure each witnesses receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
• Respond appropriately to safeguarding concerns including both child protection and vulnerable adult issues.
• Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities.

You Will Have:

• Strong administration and organising skills.
• Knowledge of safeguarding issues and legislation relating to both child protection and vulnerable adults
• The ability to undertake needs and risks assessments and identify appropriate support
• Experience delivering services in demanding environments with a focus on customer experience and service excellence.
• Good communication skills, both written and verbal.
• The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices.
• Sound IT skills, including the use of Microsoft Office and case management systems.

Additional Information-

This role involves exposure to emotionally information and requires resilience and emotional maturity.
Some travel across England and Wales to meet with the RIC team may be required.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We are seeking an experienced mental health professional to join our exciting new project, working with those engaging in gambling harms behaviours and affected others. The role will include various workstreams to the service, including: crisis de-escalation, casework, psychoeducation workshops and facilitating a space for peer-led activities.

Your role as a support worker will be to de-escalate those in a state of crisis which is exacerbated or influenced by gambling related behaviours. You will be expected to manage crises within a drop-in model. You will be expected to hold your own caseload of clients, providing 1:1 bespoke advice surrounding gambling and mental health support. In addition, you will aid in facilitating peer-led psychoeducation groups addressing root causes of gambling and a safe environment for loved ones to build meaningful peer connections. You will be joining a small team and be expected to work in partnership with your peer support workers and service lead. We are seeking autonomous, creative individuals with experiences of working with behaviours around addiction.
 

Key Responsibilities

• De-escalate immediate mental health crises
• Co-produce and facilitate various psychoeducation workshops
• Hold your own caseload of clients; providing advice and support on various matters eg financial management, debt, housing and other social issues pertaining to gambling behaviours
• Work autonomously and proactively
• Co-produce and hold a safe environment for peer-led activities
• Engage in extensive outreach across the borough of Hounslow
• Work within an integrative model with existing clinical pathways: collaborative working with NHS and Public Health colleagues
• Ensure all documentation is complete, accurate, and compliant with relevant legislation and guidance
• Finalise case reports, including clear outcomes of preventative measures in place
• Work collaboratively with internal teams and stakeholders to gather outstanding information
• Management of own safeguarding disclosures and incidents, in line with West London Mind Safeguarding Policy.

​Person Specification

• Minimum of 1 year working in mental health services
• Minimum of 1 year working with those impacted by addiction
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Understanding of relevant legislation and policies
• Experience of working with vulnerable individuals
• Ability to work independently and deliver within the tight deadlines
• Creative and flexible approach to working with individuals
• Ability to manage sensitive information under GDPR with professionalism and confidentiality.
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations if they occur.
• Awareness of issues in mental health service provision
• A good understanding of mental health conditions
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Ability to prioritise and manage workload
• Empathy and non-judgemental approach
• Good verbal and written communication skills
• Good IT skills including Word, Outlook, Salesforce, Excel and PowerPoint.

Desirable

• Full UK driving licence and car owner

We’re looking for a kind and compassionate person to join our Family Support team supporting families whilst they are in hospital in London and Surrey. You’ll support families whose child has cancer or a life challenging condition offering emotional and practical support when it’s most needed – helping families feel less alone during some of their most difficult times.

As a Hospital Family Support Worker, you’ll split your time between a number of families, visiting them whilst they are inpatients on the ward or as an outpatient, along with keeping in touch with them when they are not in hospital via phone, email or text. Whether sitting with a parent at their child’s hospital bedside, supporting a teenager on the ward, along with collaborating with hospital teams and Momentum community colleagues to deliver a seamless and impactful service, ensuring continuity of support beyond hospital stays... you’ll make sure families know they’re not facing this journey alone.

Ideally, your hours will be spread across five days, we are open to discussion on this. You will also have regular peer support, clinical supervision, and opportunities to develop your skills. You’ll be part of a small, friendly, and passionate team who look out for each other just as much as we look out for the families we support.

The role is about being calm, empathetic, building trust, being there when it matters, and making sure families know they’re not alone.

This is an important opportunity to join a respected service supporting adopted adults, birth family members and their descendants, and to help shape high-quality practice that makes a meaningful difference in people’s lives.

Main Responsibilities: 

As Practice Manager, you will provide professional leadership, supervision and operational oversight across intermediary services. You will support a team of PAYE and sessional Intermediaries and Researchers, oversee service quality and safeguarding practice, and contribute to service development and strategic growth. The role also involves building strong relationships internally and externally, ensuring that our services remain responsive, safe and effective.

· Provide supervision, guidance and practice leadership to Intermediaries and Researchers.

· Oversee referrals, allocations, case progression and case closure across the service.

· Support decision-making in complex and higher-risk cases, including safeguarding concerns.

· Lead service development, quality assurance activity and continuous improvement work.

· Maintain oversight of active cases and case records to ensure high standards of practice.

· Represent the service in meetings with internal colleagues, commissioners and external professionals.

· Support recruitment, induction, training and ongoing development of staff and sessional workers.

Main Requirements (for details check the job description and person specification):

You will hold a professional qualification in social work, counselling or psychotherapy, and bring strong knowledge of the lifelong impact of adoption. You will have experience in post-adoption and permanency work, alongside the confidence to supervise staff, manage competing priorities and contribute to service development. We are looking for someone with excellent communication, sound judgement, a collaborative approach and a clear commitment to safeguarding, equality, diversity and inclusion.

Benefits:

- an annual paid leave entitlement that commences at 25 working days (pro-rata), and after a full year of service, rising each April by one day, subject to a maximum of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

Support Mentor

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Support Mentor

Location: Based within Royal Borough of Kensington and Chelsea (RBKC). Unfortunately this service does not have step free access

Salary: £28,800

Shift Pattern: 37.5 hours per week on a rota Monday to Friday, primarily working 09:00 to 17:00 with some shifts working 13:00 to 21:00. You may be required to work outside these hours as per service and resident requirements. This role also includes bank holiday working requirement.

About the Role

We're hiring a Support Mentor to join our team based in RBKC. In this role, you will support residents who have multiple and complex needs including homelessness, mental health, and substance use challenges. 

As a Support Mentor, you will identify individual resident needs, and provide person centred, tailored support to residents to help them overcome their personal challenges and achieve their goals which may involve sustainable living, independence, and overcoming mental health and substance use challenges.

You will do this through a combination of producing tailored support plans, activities, and partnership working. You will support us continue to work in a trauma informed way, and create a psychologically informed environment, which supports us in creating a safe, respectful, and responsive environment which puts our people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

Key Responsibilities Include:

• Support residents who may be facing challenges with multiple and complex needs
• Create tailored support plans through one to one sessions, group sessions, and multi agency meetings
• Support residents to build skills and confidence to move towards independent living and overcoming personal challenges
• Monitor residents’ wellbeing, carrying out regular welfare checks, and responding to any incidents or emergencies.
• Support with planning and delivery of activities to engage residents with other people, communities, and opportunities. This may include days out the service and in service activities
• Keep support plans updated on our online portals as appropriate

About You

We're looking for a compassionate individual who understands the needs of our residents which include mental health, substance use, and homelessness. You will be a self motivated individual who is able to be proactive in managing your own time during busy or quiet periods to ensure productivity. You will be able to work collaboratively as part of a team, and will have alignment with our SIG values. You will be keen to support our residents to achieve their individual goals and support them to be the best versions of themselves. 

• Previous professional or lived experience supporting people who have multiple and complex needs
• Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
• Ability to show empathy and compassion and the different challenges people face; ability to come up with creative solutions to support them in their journey
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

We're looking for a kind, empathetic and resilient Support worker to join our Homelessness and complex needs Service in Kensington & Chelsea.

£30,784.00 per annum, working 40 hours per week.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply)

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

There are 5 hostels in the cluster ranging from high, medium to low support which are all based in the borough of RBKC. The Heaney Cluster an intensively supported housing scheme for the most challenging customers in the borough.

Staff are expected to work 8 hours daily on a shift rota basis. This will include weekend working. Shifts are 7.30am to 3.30pm and 2.00pm to 10pm.

The fixed term contract is for 6 months.

What you'll do:
* If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer.
* Support customers to maintain their tenancies.
* Support to budget and prevent rent arrears.
* Assess their practical and emotional needs to incorporate in their support plan.
* To develop support plans and risk management plans.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Flexible
* Open to feedback and self development
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Ability to cope positively with challenging and diverse behaviour

What you'll bring:

Essential:
* NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:
* Relevant specialism experience

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We're looking for an organised, kind and resilient Senior Support Worker to join our Mental health service in Kensington & Chelsea.

£29,684.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

To enable vulnerable people to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package.

The shift pattern for this role is as follows: Scattered sites 9 - 5pm Monday till Friday and weekend occasional

What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
* Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
* Support customers to move on from the service through their identified move on pathway liaising with Tower Hamlet's HOST and Clearing House.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
? Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
? Approachable and open behaviour
? Prefers working as part of a group or team
? Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
? Has a practical and logical mind and is naturally well organised
? Thrives on change and enjoys dynamic diverse environments
? Is confident with high levels of self-esteem
? Is respectful, articulate and sensitive in style of communication
? Is essentially customer-focused
? Is motivated towards excellence and improvement of personal performance with a can do attitude
? Ability to cope positively with challenging and diverse behaviours

What you'll bring:
Desirable:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description

This is a fantastic opportunity to join a dedicated team delivering specialist mental health support within a small, community-based service in Haringey. As a Support Worker, you’ll work with individuals with complex needs, empowering them to move forward, build independence, and live fulfilling lives. Working in a hands-on, person-centred environment, you’ll play a key role in creating a safe, supportive, and positive space where customers can thrive.

How You’ll Make a Difference

You’ll support customers to build independence and sustain their tenancies, using a trauma-informed and recovery-focused approach tailored to individual needs. You’ll help people develop essential life skills such as budgeting, cooking, and maintaining their home, while working closely with mental health services, social care teams, and other partners to provide joined-up support. You’ll play a vital role in identifying and responding to safeguarding concerns, promoting wellbeing, and encouraging social inclusion by helping customers access education, training, and employment opportunities.

What You’ll Bring With You

• Experience of working with vulnerable individuals, including those with mental health needs, substance misuse, or complex backgrounds 
• A strong understanding of safeguarding, equality, diversity, and inclusion Knowledge of housing management, welfare benefits, or willingness to learn
• Ability to create and maintain support plans and risk assessments
• Confidence to work independently, including lone working when required
• Excellent communication skills and the ability to build positive relationships with customers and partners 
• A compassionate, resilient approach with a genuine passion for supporting people to achieve their potential

The working pattern for this role is 15 hours per week, on a rota basis. An enhanced DBS check is required for this role.

Why Join Us?

When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What We Offer 

• 25 days’ annual holiday, plus bank holidays
• two additional paid volunteering days each year 
• flexible benefits scheme, including family friendly benefits and access to a discount portal 
• 4 x salary life assurance
• up to 10% pension contribution

Please read before applying:

• You must be eligible to work in the UK and able to work the full contracted hours of 15 hours per week (including weekends).
• We may close this advert early if we receive a high volume of suitable applications.

If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

Closing date: 19th June 2026 at midnight.  Interviews will be held place face to face Wednesday 1st - Friday 3rd July 2026

About us

The UCL Dementia Research Centre (DRC), based in the Department of Neurodegenerative Disease and led by Professor Nick Fox, is a hub for clinical research into various forms of dementia. Our work focuses on identifying and understanding the disease processes that cause dementia, the factors that influence these disease processes, and how best to support people with dementia and their families. In addition to our research, we also provide a cognitive disorders clinic within the National Hospital for Neurology and Neurosurgery.

Rare Dementia Support (RDS) is a UCL-led collaborative service offering specialist social, emotional and practical support services for individuals living with, or affected by, a rare dementia diagnosis. Our vision is for all individuals with, at risk of, or supporting someone with one of these forms of dementia to have access to information, tailored support and guidance, and contact with others affected by similar conditions. RDS is provided by the UCL Dementia Research Centre (DRC) at the Queen Square Institute of Neurology and the National Hospital for Neurology and Neurosurgery - where the post is based - and partners, and funded by The National Brain Appeal.

About the role

You will contribute to the work of the Rare Dementia Support (RDS) direct support team providing advice via support calls and in-person at the new Rare Dementia Support Centre (RDSC) by supporting people living with atypical, inherited, and young onset dementias, their carers, their families, and their friends, and professionals and practitioners working to support them. This role includes the opportunity to shape and direct special projects related to the development of new support groups, professional training, or patient and public involvement/engagement (PPI/E), in line with the activities of RDS and the wider Dementia Research Centre.

The post is available immediately and funded by a donation from The National Brain Appeal until 31 March 2028 in the first instance.

The post is offered part-time at 21.9 hours per week (0.6 Full Time Equivalent). This role is eligible for hybrid working with a minimum of 67% of time on site.

If you need reasonable adjustments or a more accessible format to apply for this job online, or have any queries regarding the application process, please contact the Institute of Neurology HR Team (ion.hradmin at ucl.ac.uk).

Informal enquiries regarding the role can be addressed to Nikki Zimmermann (nikki.zimmermann at ucl.ac.uk).

Application deadline: 23:59, 29 June 2026.

We expect to hold interviews on 20 July 2026.

For a full job description please visit UCL's online recruitment portal (https://www.ucl.ac.uk/work-at-ucl/search-ucl-jobs) and search using vacancy reference B02-10620. To apply, please upload a current CV, complete the online application form, and use the supporting statement section or upload a cover letter to outline how you meet the essential and desirable criteria for the role. Please do not upload any additional attachments as these will not be considered by the selection panel.

About you

You will have an Honours degree (or equivalent) in a relevant health-related discipline and experience delivering pre-, peri-, and post-diagnostic rare dementia support. Extensive and expert knowledge of atypical, inherited, and young onset dementias, and up to date knowledge of the range of support available to people living with rare dementia and their families, and relevant aspects of the health and social care systems in the UK is essential.

A demonstratable understanding of, and ability to, manage the needs of patients with degenerative conditions, including the use of specific support skills and strategies as appropriate is also a requirement. You will also have excellent interpersonal, organisational, and communication skills, with the ability to communicate highly sensitive information to cognitively impaired and/or psychologically vulnerable people and their carers, who may have significant barriers to understanding or acceptance.

This role does not meet the eligibility requirements for a Skilled Worker Visa certificate of sponsorship under UK Visas and Immigration legislation. Therefore UCL will not be able to sponsor individuals who require right to work in the UK to carry out this role.

What we offer

Starting salary offered at UCL Grade 7 in the range £26,388.60 - £31,551.60 (i.e., 60% of £43,981 - £52,586) per annum, inclusive of London Allowance.

As well as the exciting opportunities this role presents, we also offer some great benefits; visit https://www.ucl.ac.uk/work-at-ucl/reward-and-benefits to find out more.

This appointment is subject to UCL Terms and Conditions of Service for Research and Professional Services Staff. Please visit https://www.ucl.ac.uk/human-resources/conditions-service-research-teaching-and-professional-services-staff for more information.

Our commitment to Equality, Diversity and Inclusion

As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. 12% of Institute staff are actively working on EDI initiatives; visit https://www.ucl.ac.uk/ion/equality-diversity-inclusion for more information about what we're doing. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce; these include people from Black, Asian and ethnic minority backgrounds, disabled people, LGBTQI+ and gender diverse people in all roles, and women in Grade 9 and 10 roles.

Purpose of the role

To deliver the Day One Casework bedside model to patients, or those closest to them, impacted by serious or multiple injuries which could result in life changing consequences, such as disability or death, within James Cook University Hospital, providing support on some of the wards (such as rehabilitation), on-site clinics and other settings (e.g. rehabilitation centres). 

Have a visible physical presence within the Trust, becoming embedded into clinical teams focussing on major trauma pathways, facilitating outpatient and in-person legal clinics.

Key Responsibilites

The post holder’s primary duties and responsibilities are as follows: 

• Work closely, and in partnership, with NHS clinical staff and relevant community and voluntary sector organisations, to address the needs of patients, and those closest to them, affected by serious and life-changing injury. 

• Operate a case management approach to individuals, assessing and identifying needs, putting support in place including signposting, making referrals and direct support. 

• Provide consistency in assessment of all patients and their loved ones, irrespective of injury cause, age, status, giving access to the earliest possible specialist legal advice which supports rehabilitation and NHS cost recovery. 

• Maintain detailed case records, including accurate records of activity and intervention, using Day One’s Customer Relationship Management (CRM) system, capturing and storing data in line with Day One policies and procedures and regulatory requirements. 

• Contributing towards report writing through the writing case studies and narrative to support data collection. 

• Implement processes and procedures to collect patient and family feedback and contribute to ongoing monitoring and evaluation of Day One services through providing relevant information, case studies and reports. 

• Deliver awareness raising presentations to clinical colleagues and departments. 

• Organise and facilitate outpatient and in person legal clinic drop-in sessions. 

• Build awareness of the role and charity’s purpose through building strong and effective relationships across the regional major trauma network, ensuring those who need it have access to Day One support. 

• Work closely with local authority, statutory and voluntary organisations to provide patient and family support and advocacy. 

• Help establish other support mechanisms once a person is no longer within the hospital setting, supporting the patient discharge process in conjunction with leadership from NHS staff. 

• Identify and support the recruitment and supervision of Day One volunteers, where appropriate. 

• Work closely in partnership with our Peer Support Service, focussed on promoting awareness and uptake within the region. 

• Work closely with the wider team on performance, quality, safety and effectiveness of all services, ensuring appropriate safeguarding policies are followed. 

• Work closely with our Fundraising and Communications team, supporting national activity, as well as regional initiatives to raise awareness and fundraise. 

• Be prepared to travel across the region and, on occasion, to other sites and national meetings as required. 

• Willingness to undertake continuous development and training for the role, including mandatory Day One and NHS Trust specific training. 

• Participate in external clinical supervision and monthly caseworker reflective practice to sessions to effectively explore and uphold professional boundaries within a safe, structure and supportive environment.

To work closely with those impacted by serious and life-changing injury, taking referrals and carrying out initial assessments of need, expertly navigating, signposting and putting services in place in the immediate aftermath of major trauma, including talking about and facilitating timely access to legal support to aid rehabilitation.

To establish and develop relationships with key stakeholders to promote Day One and address the needs of those affected by serious and life-changing injury. 

To work as part of the wider Day One Service’s team and organisation, taking responsibility for own record keeping and data collection in line with regulatory requirements. 

Please find the recruitment pack attached for full details.

How to apply 

Please upload your CV, and cover letter, no longer than two pages, demonstrating how you meet the criteria and outlining why you’re interested in the role. 

Closing date: Friday 12th June 2026 
First stage virtual interviews: On-going 
Second stage in-person interviews at James Cook: On-going 

Applications will be reviewed on a rolling basis; therefore, early applications are encouraged. We reserve the right to close this vacancy early should we receive a high volume of suitable applications. 

Please note: if you have applied for this role within the past six months, you are not eligible to apply again at this time. 

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.

We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

About this role

As a Carer Support Adviser, you’ll play a vital role in empowering carers to live fulfilled lives by providing compassionate support and practical guidance.

· Supporting carers through collaborative working, ensuring their voices are heard and their needs are met.

· Identifying opportunities for service improvement and driving new initiatives that respond directly to carers’ experiences

· Building relationships with local community organisations to develop strong partnerships and enhance support networks

About you

To be successful in this role you will need

· Experience in the health and social care sector (desirable but not essential)

· Proven ability to assess and support individuals’ needs effectively

· Strong written and verbal communication skills to create carer assessments, support plans and maintain accurate care records

· Confidence in using databases and digital systems for timely record-keeping

· A sensitive and respectful approach to building positive relationships with those you support

· Working knowledge and practical experience in safeguarding

· Commitment to promoting equality, diversity, and inclusion across all services

We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.  

Carers First Can Offer You

In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package.  Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.

How to apply

To apply for our exciting opportunity and make a real difference to the lives of carers, visit the Carers First website and click on the ‘Apply Now’ button to begin your application. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

· All successfully shortlisted candidates will be invited to an interview via Microsoft teams

· Closing date: to be confirmed – we reserve the right to close the vacancy early if we receive sufficient applications for the role

· Interview date: to be confirmed

Carers First is an Equal Opportunities Employer

Positive      Collaborative      Ambitious

We have an opportunity for a Children and Young Persons Independent Sexual Violence Advisor to join our team covering the Lincoln and surrounding area working 22.5 hours a week with the option of additional hours up to a maximum of 37.5 to September 2026.

Do you want to make a difference in children and young people's lives in Lincoln and West Lindsey areas?

Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your Birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role

The main purpose of this role is to provide quality support to children and young people who are victims and survivors of sexual violence. You will be responsible for completing comprehensive initial needs and risk assessments, developing and delivering personalised safety and support plans for clients, many of whom have additional vulnerabilities and have complex needs.

You will need to be able to build and maintain effective working relationships with the Police, statutory and voluntary agencies to deliver the best possible outcomes within a multi-agency setting. As well as being tenacious in support of your clients and adept at problem solving.

To be successful in this role you will need to be approachable, flexible and caring, demonstrating empathy at all times. You will have had lengthy experience of direct service delivery (casework) with people with complex needs (ideally with children) and will have a good understanding of the impact of sexual violence offences on victims and survivors and of safeguarding issues. You will also have an excellent understanding of and commitment to the promotion of equal opportunities and diversity.

IT literacy is a must and candidates must evidence both the ability to use bespoke packages and excellence in their recording practice. If you do not possess an ISVA accreditation, we will fund this learning as it essential for the role. The role also requires enhanced DBS and police vetting.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. Ideally the successful applicant will reside in or within easy reach of Lincoln, West Lindsey and surrounding area.

Please see attached Job Description and Person Specification for further details.

About Us

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

The Befriending Coordinator is responsible for delivering a structured, outcome-focused befriending service for older residents experiencing loneliness, social isolation, poor wellbeing, and complex life circumstances. Using a strengths-based and person-centred approach, the coordinator will manage a caseload of residents, coordinate support interventions, develop partnership pathways, and ensure residents are connected to appropriate community and wellbeing services. The role combines direct client support, partnership working, volunteer coordination, safeguarding oversight, monitoring, and outcome measurement to improve independence, confidence, wellbeing, and community engagement for Westminster residents.

If you would like to apply for this vacancy, please email your CV with a supporting letter (showing how you meet the personal specification).

Closing date: 22nd June 2026 at noon. Applications will be reviewed on a rolling basis, and interviews may be conducted before the closing date. We reserve the right to close the vacancy early should a suitable candidate be appointed.

About The Role

Become an Apprentice Worker and use your lived experience to inspire clients throughout their recovery while gaining a qualification and working on your professional development. 

At St Mungo’s, we believe in creating opportunities for people with lived experience of homelessness, substance use, mental health challenges, involvement with the criminal justice system, and/or recovery services. Our Apprenticeship Scheme is designed to help you build a career while making a positive impact.

We have opportunities available for 18 month fixed term contracts as Client Support Apprentice Workers in our two of our services in Westminster. 

What you’ll do as an Apprentice Worker 

Working as a Client Support Apprentice Worker, you will complete practical work experience and academic learning to build the knowledge, skills and experience to work with clients in housing and homelessness sector.

As an Apprentice Worker you will:

• Work alongside colleagues, students and volunteers working together to support and empower clients to recover from homelessness and rebuild their lives.

• Gain practical experience and skills in caseload management while working in a person-centred way to support wellbeing and recovery. 

• Learn how to deliver day-to-day services while collaborating with colleagues and external partners. 

• Have opportunities to shadow experienced staff and receive on-the-job training, observing how we empower our clients to access the right support and move on. 

• Complete the practical element of your apprenticeships with meetings and event attendance as well as formal learning while completing a Level 3 Peer Worker qualification. 

• Complete on and off the job learning, shadowing and development opportunities.

• Receive support and supervision from an Apprenticeship Advisor as well as a direct line manager, every step of the way. 

Where you’ll work 

We’re excited to offer 2 Client Support Apprentice Worker opportunities, joining the team in the London Borough of Westminster in the following services: 

Westminster Atlas Team, which provides support to people experiencing street homelessness and multiple disadvantages across Westminster. The team maintains frequent contact with clients to support them into accommodation, improve their wellbeing, and sustain positive outcomes. 

Westminster First Contact Team (FCT), which works on the frontline supporting people who are new to the streets. Through street outreach shifts across the borough, the team engages individuals, assesses their needs, and helps identify the most appropriate route away from homelessness.

This apprentice scheme is for people with lived experience.

Our Apprentice scheme is specifically designed for people with lived experience, and we can only offer places to the people the programme is designed for. 

You may have personally experienced homelessness (spent time sleeping rough, or lived in a hostel, refuge or supported accommodation), you may have experienced domestic abuse, mental health struggles, substance misuse problems or had contact with the criminal justice system and have used recovery services as a result. 

We’re looking for people with a genuine motivation to build a career supporting vulnerable adults, who can bring: 

• Learning and reflections gained through lived experience and recovery.

• Ability to demonstrate how personal lived experience has shaped your approach to support and wellbeing.

• Good communication and listening skills, empathy, and a genuine desire to make a difference.

• Some experience through volunteering or working in a similar setting.

• Basic admin and IT skills and a proactive attitude towards learning.

If this sounds like you, we’d love you to apply. If you’re still unsure why not get in touch with the team who can have a chat and answer your questions.

Visit our website for more information about the scheme.   

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 1st July 2026 

Interview and assessments: 15th & 16th July 2026 

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• A full-time, paid role (37.5 hours per week) for 18 months.
• A comprehensive training programme.
• A dedicated team to support and empower you.
• Excellent development and growth opportunities
• A diverse and inclusive workplace
• Great pay and other benefits