Support work jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
Drive is a high risk / high harm domestic abuse perpetration intervention. Its sole aim is to reduce the risk posed by those using high levels of harm towards family members and / or (ex) partners. This is achieved via disruption, diversion and direct behaviour change work, where safe to do so, within a multi-agency framework.
The Case Manager will strive to work one-to-one with perpetrators who have been identified as high risk to pro-actively secure engagement, influence attitudinal and behavioural change and connect with complementary services. To do this, the Case Manager will work with local agencies to design a co-ordinated, strategic individual intervention plan to address identified needs and risks and promote understanding of the impact of abusive behaviours. However, it may not always be safe or possible to meet with the perpetrator. Equally as vital to risk reduction efforts is analysis of presenting information to identify ways to disrupt their abusive behaviour, alongside closeknit multiagency working to implement actions.
Throughout all intervention the Drive Case Manager will work closely with the local IDVA service to review risk, develop safety plans and improve outcomes for all parties involved.
The Case Manager will be responsible for delivering outcomes, working typically for up to 12 months to achieve behaviour change with each Service User.
About you
You’ll have a deep understanding of the nature of domestic abuse and its effects on clients and children, as well as the reasons behind abusive behaviours towards intimate partners.
Your knowledge extends to the range of statutory and voluntary agencies that clients and their children may encounter, and you are aware of the impact of domestic abuse on children and parenting, including the additional needs of clients from BMER communities.
You will have experience in working with clients on issues of domestic abuse, providing one-to-one and group support and advice, managing your own workload and administration, and assessing the risk and safety of your clients and those connected to your client. You will have handled safeguarding disclosures and referrals, and you communicate clearly with a range of people both over the telephone and in person.
You will be organised, able to use your initiative, and work effectively as part of a multi-service team. Your administrative skills are strong, and you are adept at using a computer to maintain effective systems.
Flexible and willing to work evenings, you can travel independently. Additionally, you will understand trauma-informed practices, risk mitigation, and safeguarding. Experience liaising with social workers and other professionals, and in related areas such as substance misuse, child protection, or family support, is desirable.
Fluency in an additional language and skills in group work are also advantageous. You stay updated with best practices and new initiatives.
We want you to feel empowered to bring your authentic self to this role, so we encourage flexible working around core hours. We offer an annual continuous Professional Development allowance, generous annual leave entitlement and Birthday leave.
About us
We want to make working at TLC an enjoyable and rewarding experience.
It takes a dedicated, passionate, and flexible team to deliver the range of services we provide. We’re lucky to have over 150 people on our teams and 12 Trustees who believe in what we do. We are looking for enthusiastic, experienced, engaged and highly motivated people to join our team.
We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.
We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us.
This post is subject to an enhanced DBS check.
Please note: We are running an active interviewing process for these roles. Rather than waiting until the application deadline to begin reviewing candidates, we start reading applications and speaking with people as they come in.
This means interviews may take place throughout the advertising period, and the role may be filled before the closing date if we find the right candidate early.
If you’re interested, we encourage you to apply as soon as possible so you can be considered in the first round of conversations.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping over 50,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
We are looking for someone who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a fixed-term contract as an Education Worker at our
centre in Norwich.
Location: IntoUniversity Norwich
Contract: Full-time, fixed-term until August 2026
Applications close: 9am Monday 13th April 2026
Start date: As soon as possible, to be agreed directly with the successful candidate
Salary
£28,250 per annum
What could my day look like?
The Education Worker role is a frontline, fast-paced and rewarding role where no two weeks will look the same. A typical day will have different activities, possibly spread between the IntoUniversity centre, partner schools and the offices of a corporate partner.
In the morning, you might be setting off with resources to run a workshop for sixth-form students in their secondary school. In the afternoon you may be setting up the classroom ahead of running Primary Academic Support for young people in your IntoUniversity centre. On other days, you may be travelling to a corporate partner to run a business simulation workshop for 15 year-olds or leading a group of final year primary school students on a campus visit for their graduation.
As an Education Worker, you’ll always be delivering the programme as part of your centre team, which means that any delivery is always a team effort.
IntoUniversity provides local learning centres where young people are inspired to achieve.



The client requests no contact from agencies or media sales.
Deliver hands-on advice, outreach, training and mentoring as part of a new countywide partnership programme.
This four-year role, funded by The National Lottery Community Fund, sits at the heart of the Small and Mighty (SaM) infrastructure support programme, delivered by a partnership of Community First Oxfordshire, OCVA, Oxford Community Action, Charity Mentors and Volunteer Link-Up, working directly with grassroots voluntary, community, faith and social enterprise groups. You’ll help organisations navigate challenges, build capacity and connect with others through outreach clinics, tailored training and collaborative spaces. Alongside staff within partner organisations and the existing CFO and OCVA team, you’ll play a key role in strengthening Oxfordshire’s community sector for the long term.
Job-share will be considered.
Community First Oxfordshire is a community development and placemaking charity, supporting Oxfordshire's people and places to work together and thrive
The client requests no contact from agencies or media sales.
Senior Families and Professionals Advisor
Fragile X Society
Salary: £40,000 to £46,000 depending on experience
Hours: Part-time (22.5hours per week)
Location: Great Dunmow, Essex, with some flexible and hybrid working considered
Contract: Permanent
Help change lives for families affected by Fragile X
The Fragile X Society is the UK’s leading charity supporting individuals and families affected by Fragile X syndrome and associated conditions, including FXTAS and FXPOI.
For more than 35 years we have provided trusted information, emotional support, and practical guidance to families across the UK. Our work connects families with clinicians, researchers, and services while helping professionals better understand Fragile X.
We are now looking to recruit a Senior Families and Professionals Advisor (Adult Enquiries) to join our small and dedicated team as part of a planned transition when our long serving advisor retires later this year.
This is a rare and rewarding opportunity to take on a respected specialist role supporting families navigating complex health, social care, and life transitions.
About the role
This is a senior advisory role supporting adults, families, carriers, and professionals affected by Fragile X conditions.
You will provide information, guidance, and emotional support to individuals and families across the UK, helping them navigate services such as adult social care, benefits, housing, health services, and transition into adulthood.
The role also plays an important part in ensuring that the Fragile X Society continues to provide trusted, accurate, and meaningful information for families and professionals.
A structured handover and training period will be provided by the current postholder to help transfer specialist knowledge.
Key responsibilities
You will:
- Lead the handling of adult and carrier enquiries including those relating to Fragile X associated conditions such as FXTAS
- Provide emotional support and practical guidance to families navigating complex situations
- Maintain up to date knowledge of adult benefits, legislation, and social care services
- Work with clinicians, services, and professional networks supporting people with Fragile X
- Ensure the Society’s information resources and website content remain accurate and relevant
- Support colleagues through mentoring and case discussion where appropriate
- Contribute to the continued development of the Society’s information and support services.
About you
We are looking for someone with experience in complex advisory or support work within areas such as:
- disability services
- adult social care
- learning disability
- health services
- rare disease charities
- advocacy or advice organisations.
You will also have:
- strong knowledge of UK benefits systems and adult social care
- excellent communication and listening skills
- high levels of emotional intelligence and resilience
- experience supporting people in complex or sensitive situations
- the ability to work both independently and collaboratively within a small team.
Previous knowledge of Fragile X is not required, but an interest in learning about rare genetic conditions and the lives of families affected by them is essential.
What we offer
Working at the Fragile X Society means being part of a values driven charity where your work genuinely changes lives.
We offer:
- Salary of £40,000 to £46,000 (pro-rata) depending on experience
- 25 days annual leave plus bank holidays (pro-rata)
- Pension contribution
- Flexible and hybrid working options where possible
- Professional development opportunities including rare disease and clinical learning
- A supportive and collaborative team environment.
The role also includes the opportunity to work closely with leading clinicians, researchers, and national rare disease networks.
About the Fragile X Society
The Fragile X Society supports thousands of families across the UK and works closely with clinicians, researchers, and policymakers to improve understanding and support for Fragile X conditions.
Our mission is to ensure that every family affected by Fragile X has access to reliable information, compassionate support, and a community that understands their journey.
How to applyTo apply, please send:
- your CV and supporting statement explaining your interest in the role and relevant experience.
Further information about the Society can be found on our website.
To apply, please send your CV and supporting statement explaining your interest in the role and your experience in supporting individuals or families facing complex situations involving disability, health conditions, or social care services.
The client requests no contact from agencies or media sales.
Are you passionate about social justice? Do you want to help women heal and thrive?
One25 is a Bristol-based charity supporting women to move from crisis and trauma towards independence in the community. We are looking for an organised and proactive individual to take on the role of Support Team Assistant and play a crucial role in the smooth running of the charity and its core functions.
The Support Team Assistant will be part of One25’s friendly and skilled Organisational Support Team (OST) who together manage the charity’s administration, finance, HR, IT and premises, ensuring that One25’s systems are efficient and effective, and that staff work in safe and well-run premises. This is a generalist role that would suit someone who is flexible, who thrives on variety and who enjoys finding solutions for things. This role would also serve as a good introduction for those looking to move into charity sector operations and administration.
As the Support Team Assistant, you will have your own responsibilities, but you will also work closely with other team members across all aspects of the team’s work. The successful candidate will be a team player who is proactive with a can-do, solution focussed approach, will possesses good interpersonal skills, will be organised with good attention to detail, and be able to use their initiative. Above all though, they will be excited about working in a role that equips the One25 and its employees and volunteers to provide the best possible services to the women we work with.
Please refer to the job description for more information about the responsibilities in the role. You are also welcome to attend our online Ask Us Anything session on 2 April at 12:00 to find out more.
“When I first came through the doors, I remember being made to feel welcome, and I felt safe. At last, I knew I wasn't alone. I wouldn't have my flat without being supported when I was homeless. One25 has helped me throughout my addiction and what goes with it.“ – One25 Service User
At One25 we seek to imbed our values into the daily work and activities of One25 employees and volunteers. We are looking for candidates who understand, demonstrate and apply our workplace values:
· Compassion – we care
· Justice – we fight for change
· Learning – we grow together
These values reflect the way that we work with and for the women, each other, partners and within society and its systems.
One25 is committed to being an inclusive workplace that represents the diversity of the communities we serve. We actively encourage applications from candidates with diverse backgrounds and experiences. We particularly encourage applications from across the global majority, LGBTQ and disability groups, and those who have lived experience of multiple disadvantages as these groups are underrepresented within our workforce.
As part of our efforts to increase ethnic diversity, we are taking positive action under the Equality Act 2010 (Section 159). We will guarantee an interview to applicants from global majority backgrounds who meet the essential criteria for the role. Applicants are therefore asked to ensure they complete the Equalities Form when submitting their details in order that their application can be considered appropriately. Please refer to One25’s Recruitment Data Privacy Policy for more information.
We are happy to discuss any reasonable adjustments individuals may require once in post, but also during the application and interview process to make it as inclusive as possible. This could include (but is not limited to) different ways of applying, sharing interview questions in advance, or allowing more time for tasks during the interview.
Occupational Requirement
This post is open to women only, as permitted under Schedule 9, Part 1, of the Equality Act 2010. Following the recent Supreme Court judgment, this part of the Equality Act now means we may only consider applications from women who were assigned female at birth for this role. We welcome applicants to get in touch with us if they’d like to discuss this further.
Basic DBS disclosure will be required.
Benefits: Generous leave allowances: 33 days holiday inc. bank holidays; additional holiday linked with length of service, 2 days wellness leave; up to 13 additional days’ time off in lieu; plus, additional time off on any working days that fall during the Christmas and New Year closure.
Enhanced company sick pay
Enhanced maternity, adoption and paternity/partner pay
Access to Employee Assistance Programme
Access to HSF Health Plan
Mental Health Champions & EDI Allies
Reflective practice sessions
Cycle Scheme
Opt-out pension scheme.
One25 are currently trialing a 4 Day Week. This means that staff work 20% less for the same salary following a successful probation period. It is a pilot and a decision about its continuation will be taken in May. With this in mind, we are highlighting it as a potential benefit, but not guaranteed.
Ask Us Anything session: 2 April at 12:00pm (online)
Closing Date: Monday 13 April at 09:00am
Interviews: Tuesday 21 and Wednesday 22 April
Expected Start: As soon as possible
To meet women who street sex work where they are, supporting them to move from crisis and trauma towards independence in the community.



The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week over a 24/7 rota.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday to Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed rota hours.
As a Helpline Adviser you will:
- Able to respond to victims of and those affected by crime by providing emotional support, information and referrals on to Victim Support services and other agencies
- Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
- Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
- Managing and responding appropriately to competing priorities, services and needs.
- Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.
About you:
You will need:
- Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
- Experience of organising and prioritising a complex workload.
- The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
- The ability to communicate effectively, verbally and in written form, including telephone skills
- Knowledge and understanding of:
- Relevant agencies and resources
- Importance of confidentiality and safe working practice
- Diversity issues and principles
- The impact of crime
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
*Internally your job title will be Tenancy Sustainment Officer.
Job Summary:
New Direction is a Salvation Army Life house located in Braintree, Essex. The centre provides accommodation and support based on individual needs to 14 individuals aged 18 and above who have experienced homelessness.
Key Responsibilities:
The Housing and Tenancy Sustainment Officer role (internally known as Tenancy Sustainment officer) is an inspirational one and key to achieving successful outcomes for our vulnerable clients. The purpose of the role is to work collaboratively with support colleagues to ensure that licensees/tenants can maintain their licence and tenancies and can access services, taking appropriate action on breaches of licence agreements/tenancies, including antisocial behaviour, and to maximise outcomes for tenants and The Salvation Army.
Successful candidate will have:
- Level 3 qualification in related field or willingness to work towards it
- Knowledge of the main support needs which are commonly faced by homeless and vulnerable clients
- Ability to work in a busy environment, be solution focused, show good time management skills and can demonstrate ability to prioritise and make decisions under pressure
- Motivation towards supporting vulnerable clients to achieve focussed and positive life outcomes
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment will be subject to satisfactory references, a criminal record check (a satisfactory Enhanced DBS with Barred list check of the Adult workforce) and evidence of your Right to Work in the UK in line with Home Office requirements.
As we are not a licensed sponsor, applicants must already have the right to work in the UK
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
Working hours: 35 hours per week including some evenings and weekends
Closing date: Tuesday, 31 Mar 2026
Interview Date: To be confirmed
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Benefits:
25 days annual leave + bank holidays (pro rata for part time); a contributory pension scheme; season ticket loan; an employee assistance programme
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.



Reserve Community Outreach Support Worker - Mental Health
Salary: £12.60 per hours
Contract: Reserve (bank staff)
Your week: Reserve shifts, as and when required (You’ll work varying hours between 8.30am and 8.30pm, 7 days per week, including 12-hour shifts, evenings and weekends)
Location: Eastfield Road, Peterborough
We’re on a mission to deliver homes that make a difference. As a Reserve Community Outreach Support Worker (Mental Health), you’ll provide ongoing support to our customers with profound and enduring mental health issues, helping them improve their quality of life, sustain tenancies, and achieve independent living through structured and community outreach services
Snapshot of your role
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Provide a comprehensive range of support services to customers with profound and enduring Mental Health conditions.
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Encourage the customer to take their medication as directed by their GP in promoting positive emotional and physical well-being.
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Help the customers understand the responsibilities of holding a tenancy – particularly with respect to keeping the property in a clean and tidy state, not causing a nuisance to neighbours and paying rent.
What we’re looking for
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A full UK Driving Licence for use to deliver services in the community.
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Ability to demonstrate a positive ‘can do’ attitude while adopting a people-focused friendly and approachable manner.
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Ability to demonstrate an awareness/understanding of equal opportunities and other people’s behaviour, physical, social and welfare needs.
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Ability to communicate clearly when speaking and writing including maintaining clear and accurate records and reports whilst using Microsoft Office systems including Word, Excel and competent user of the Internet and email system.
Please read the attached Job Description before applying so you get the full scope of the role.
Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.
Closing: 25thMarch 2026
We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.
Support Mentor
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Support Mentor
Location: This role is based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.
Salary: £27,000
Shift Pattern: 37.5 hours per week Monday to Sunday on a rota which can range between 09:00 - 17:00 or 13:00 - 21:00. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays.
About the Role
We are seeking a compassionate and dedicated Support Mentor to join our team based in RBKC to support our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds. You will support in providing our residents with the support needed to help them overcome their personal barriers, and achieve their goals in a person centred approach. You will work within a residential setting, creating a safe and comfortable space which our residents can call their homes during their time within the service.
Some Key Responsibilities Include:
- Create tailored support plans through one to one sessions, group sessions, and multi agency meetings
- Holding a caseload, conducting key work sessions which are personable to their needs
- Monitor residents’ wellbeing, carrying out regular welfare checks, and responding to any incidents or emergencies
- Encourage residents to take part in activities and events such as movie nights, cooking evenings, and games nights
- Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary
About You
We're looking for someone who has a true passion to support those who have multiple and complex needs, with a drive to help support those who suffer with homelessness, mental health, and substance use. You will be able to build rapport and trusting relations in a professional setting, and able to build positive outcomes. You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs.
- Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
- Ability to show empathy and compassion to our residents, and different challenges they face
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Team Leader
Service: Bolton Listening Lounge
Salary: £28,884 - £31,698 FTE per annum (£23,419.46 - £25,701.08 per annum for part-time, 30 hours per week)
Location: BAND, 125 Deansgate, Bolton, BL1 1HA
This post is office based working evenings and 3 weekend evenings on a four week rolling Rota (One full weekend, a Saturday or Sunday evening and two weekends off). Our office space is wheelchair accessible.
Hours: 30 hours per week (part-time)
Contract: Fixed Term until the end of March 2027
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Working in partnership with Greater Manchester Mental Health Foundation Trust and MhIST (Mental Health Support Team), the Bolton Listening Lounge is a collaborative approach to providing mental health and wellbeing support from late afternoon into the evening. It provides a safe space for people who are experiencing mental distress or who feel that they are going through a personal crisis. Our service staff will offer low level calming interventions and one to one support to identify the cause of the emotional distress and to put in place a plan including signposting and referring on to other organisations and services.
We are looking for someone with knowledge and understanding of Mental Health conditions and their impact on daily living and a strong track-record of working with individuals and their families to deliver positive outcomes. You will provide leadership to a small team of Support, Time and Recovery workers and demonstrate a commitment to a one team approach. You will have demonstrable experience of supporting staff or volunteers in their role and aptitude for managing professional relationships.
Main Responsibilities:
1. To provide leadership, guidance, supervision and appraisal to a small team of STR workers and to work with the Service Manager and HR on any absence, conduct or performance issues as they arise.
2. To be committed to providing an integrated one team approach to people who use our service and to work as part of a team to provide support to people using the Listening Lounge
3. To support STR workers to develop good practice in service delivery, recording and risk management skills and to implement Quality Assurance activities to monitor practice.
4. To manage risk and safeguarding effectively, offering support and advice to staff and monitoring high risk cases, ensuring that escalation processes are appropriately and consistently applied, and updating the Service Manager and external agencies as required.
5. To support workers in delivering targeted work with individuals to plan their support and achieve the goals and outcomes that are important to them, and to work with the wider Listening Lounge team to support the development and implementation of an action plan to support the individual.
6. To actively promote the use of outcome tools and analyse relevant data to support the Service Manager in delivering on KPI’s as required. To produce outcomes focused reports which evidence achievement and to adhere to timeframes at all the times.
7. To be responsible for the Health and Safety of STR workers on a day-to-day basis, including ensuring local policies and procedures are adhered to.
8. To develop and maintain networks with other organisations and agencies in order to strengthen safe working practices for service users, in line with organisational and local policies and processes
9. To maintain accurate case records and up-to-date case files using the agreed case management and recording system (currently INFORM). To ensure information handling is compliant with GDPR law and FA policies and procedures.
10. To attend and when required to chair team meetings.
11. To make a commitment to regular supervision, including the ability to be responsive to critical challenge, advice, feedback and direction.
12. To have an understanding and to comply with, Family Action’s procedures for promoting and safeguarding the welfare of children and vulnerable adults.
13. To deputise for the Service Manager as and when required.
Benefits:
- an annual paid leave entitlement that commences at 25 working days pro rota, rising each April by one day, subject to a maximum of 30 working days plus bank holidays / of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Apply via our website and click the “Apply Now” link to fill out our digital application form
· Closing Date: Closing date Tuesday 31st March @5pm
· To learn more about Family Action: Careers
Interviews are scheduled to take place week commencing Monday 6th April 2026.
Our commitment to Equality, Diversity & Inclusion:
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community / particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Housing First Support Worker (28 hours per week)
Spitalfields Crypt Trust (SCT) is recruiting a Housing First Support Worker to join our specialist team supporting people who have experienced homelessness and other traumatic events.
In this role, you’ll hold a small caseload (around six residents) and provide tailored, person-centred, trauma-informed support that helps people sustain their tenancies, improve their wellbeing, and work towards recovery on their own terms. You’ll build trusting relationships over time, combining practical housing-related support (such as moving in, budgeting, appointments, maintaining a home and accessing community resources) with strong advocacy to ensure residents can access healthcare, benefits, housing services and specialist support.
You’ll work closely with SCT colleagues and a range of external partners across Tower Hamlets to remove barriers, reduce risk, and prevent eviction. The post includes completing needs and risk assessments, maintaining clear case records (including on In-Form or similar systems), and contributing to reporting and service learning. This is a values-led role for someone who is organised, resilient, and confident working independently with adults facing multiple disadvantage (including addiction, mental ill health, and long-term homelessness).
This is a part-time post (28 hours per week) with a salary up to £32,000 (up to £25,600 pro rata). Enhanced Adult Workforce DBS is required. Benefits include 25 days annual leave (rising to 30) plus bank holidays (pro rata), pension matched up to 5%, BUPA Employee Assistance Programme and wellbeing plan, cycle to work scheme, season ticket loan, and training and development opportunities.
Please see the full Job Description attached.
To apply, please submit a CV and a cover letter explaining why you’re the right fit for this role, including how your experience matches the key responsibilities and essential criteria.
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.
We are looking to appoint support workers to provide an inclusive, welcoming and supportive environment for our autistic members.
Working under the supervision of Programme Delivery Managers and Supervisors, key responsibilities include:
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Programme support and activity delivery of activities for members at our clubs during term time and school holiday activities.
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Supporting members with their engagement and development in activities, both educationally and socially.
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We are especially interested in recruiting those who have experience with facilitating sporting activities with children and young adults.
This role is ideal for someone looking for flexible work.
When shifts are available, they will be on Mondays, Thursdays and/or Friday late afternoons and evenings, so you would need to be available at these times during term time.
Salary Band: £ 13.85 per hour
Contract Type: Casual worker contract
Working Pattern: Must be available to work some or all the following times during term time: Mondays 4.15pm - 7.15 pm, 7pm – 9.30pm; Thursdays 4pm–7pm; Fridays 4pm–7pm and 6.45pm–10pm.
Location: Mondays West Wickham, Thursday and Fridays Orpington.
About you
You are creative and adaptable with strong problem-solving skills. You are self-motivated, able to take initiative and have good interpersonal skills.You will have experience of working with young people, particularly those who are vulnerable, or have special needs.
You are also someone who shares our way of working:
Committed – We are committed to CASPA’s mission and our work.
Learning – We share knowledge, learn from others to grow our skills, and support others to grow.
Proactive – We take action, problem solve and “muck in” where needed.
Organised – We plan and manage our time, tasks and responsibilities.
Optimistic – We think positively, encourage fun, and promote autistic Pride.
We are an Equal Opportunity Employer and are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected.
We are keen to attract those with lived experience of autism. We encourage applications from individuals of all backgrounds, including ethnicity, religion, gender identity, sexual orientation, age and disability.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Elizabeth Fry Charity operates a Ministry of Justice Approved Premises in Reading, offering a safe and supportive environment for up to 24 women. We’re committed to delivering exceptional accommodation and meaningful, person‑centred support for women navigating the criminal justice system.
Make a Meaningful Difference in the Lives of Women in the Criminal Justice System
Are you passionate about supporting women with complex needs—such as substance misuse issues—to build safer, healthier, and more stable futures? Do you thrive in a supportive team environment and enjoy finding creative, flexible solutions to help others succeed?
We’re looking for someone who can bring empathy, resilience, and positivity to a role that truly changes lives. As a member of our team, you will play an active part in helping women reintegrate into the community and move towards leading law‑abiding, independent lives.
What the role involves:
- Working an average of 17.75 (part time) or 35.5 hours a week on a rota, including weekend shifts and occasional bank holidays
- Supporting residents within our Approved Premises
- Contributing to the safe and smooth daily running of the service
- Being a positive role model, using encouragement and consistency to motivate change
We offer a competitive full‑time equivalent salary of £26,334.82 to £31,505.32, along with a 30% enhancement for weekend shift work.
We are open to part‑time applicants—offering an average of 17.75 hours per week on a flexible or fixed rota.
Who we’re looking for:
Ideally, you’ll have experience within the Criminal Justice System and an understanding of the discrimination and challenges faced by women involved in it. However, we also welcome applicants who can demonstrate insight, empathy, and a strong willingness to learn.
You’ll be:
- Self‑motivated and committed to supporting others
- An excellent communicator with strong administrative and teamwork skills
- Someone who brings enthusiasm, responsibility, and reliability to every shift
What we offer:
- Regular supervision to support your development
- Tailored training to build your confidence and skills
- The opportunity to make a tangible, positive impact every day
If you’re ready to be part of a dedicated team and help empower women to rebuild their lives, we’d love to hear from you.
Why Join Us?
At Elizabeth Fry Charity, you’ll be part of a compassionate and committed team working to transform the lives of vulnerable women. Every day, your contribution will make a meaningful impact — and you’ll be supported by colleagues who value collaboration, personal growth, and innovation. We invest in your success, celebrate your achievements, and ensure you feel truly appreciated.
We’re proud to offer a comprehensive range of benefits designed to support your wellbeing and help you thrive:
- 30% pay enhancement for working weekend shifts.
- Perkbox membership, giving you access to exclusive discounts, wellbeing resources, and a wide range of perks.
- Financial recognition, including a confirmation‑in‑post bonus after successful completion of probation, plus long‑service awards at three and ten years.
- Employee Assistance Programme, providing confidential emotional, financial, and practical support whenever you need it.
- Generous annual leave of 25 days plus Bank Holidays (pro rata), increasing with service up to 30 days.
- Freshly cooked meals on site, prepared by our in‑house Chef and tailored to all dietary requirements.
The client requests no contact from agencies or media sales.
We are looking for a passionate Disabled person to join our organisation as a Trainee Caseworker.
Hours: 21-28 hours per week (flexibility around working hours/pattern)
Trainee Salary Band: £24,720 - £28,840 (pro rata and per year)
Start Date: 1 May 2026 or as soon as possible thereafter
Location: Hybrid (Home and Vestry Hall, Mitcham)
Contract Type: Fixed term until 1 May 2027.
Over one year, we will train, develop and coach an individual to build skills to provide casework support relating to health, welfare benefits, grant applications, discretionary travel, housing, aids and adaptations and/or adult social care.
The role will support our accredited Information and Advice Service and Speaking Up Service.
Previous experience is not essential but a passion to fight for justice and an interest in learning and developing your skills, knowledge and practice is.
Disabled people in Merton face marginalisation and disadvantage. We navigate barriers and work to create a borough that is truly inclusive.
The client requests no contact from agencies or media sales.
Family Support Worker
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
South West Care Team - Gloucestershire and Swindon area
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker on a full-time basis (35 hours), to deliver a high-quality family support service as part of our South West Care Team.
Reporting to the Family Support Manager of the South West Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
This post will cover the South West of England, with this position focusing on the Gloucestershire and Swindon area.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
If you’d like to find out more about these benefits and working with us, please visit our website.
As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website via the link and complete an application form.
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our South West Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.





