Support Worker Jobs in Central London, Greater London
Do you have a passion for working with people and the ability to empathise with others?
About the role
Hither Green Service (Spring Gardens and Hilda House) is a busy, flagship service which provides you with the opportunity to join a specialised and committed team supporting 68, multiple excluded, highly vulnerable adults with complex needs in Lewisham.
We are privileged to work with a diverse group of residents to identify and achieve their individual goals for their time living with us.
Working as an Assistant Night Support Worker you will provide a first point of contact to clients at night; being responsible for:
- Dealing with emergencies, undertaking regular wellbeing checks, monitoring the CCTV system for incidents and health and safety concerns.
- Working with the shift lead you will be responsible for undertaking tasks on the night shift task list and supporting the day team with client interventions handed over.
- Reporting incidents or maintenance issues and communicating concerns or events to the rest of the team.
We are looking for a full-time position although we are happy to consider applications from those looking to work part-time.
About you
You will be able to communicate in a sensitive, assertive and nuanced manner that builds trust and effective working relationships with residents who are experiencing issues including substance and alcohol addiction, poor mental health, offending behaviour and histories of abuse.
You will also be strongly committed to upholding St. Mungo’s policies and the law in key areas such as safeguarding of vulnerable adults, and health and safety. You will be keen to be involved in helping people rebuild their lives after experiencing homelessness and can demonstrate the below;
- Understanding of the issues faced by homeless or vulnerable people and the difficulties they experience in accessing services; or you may have personal experience of homelessness.
- Experience of managing complex and difficult situations in relation to people and basic strategies to deal with challenging behaviour.
- Excellent communication skills and the ability to work well with others.
We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 10 April 2024
Interview and assessments on: TBC
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
Casual Locum Workers (Homelessness/Vulnerable adults)
Rough Sleeping Service - London
Are you looking to work flexibly at the times that you choose, in a variety of roles where you can make a real difference helping homeless people to rebuild their lives?
At St Mungo’s we have a locum bank of approximately 340 casual workers who provide temporary cover, ensuring our services can continue to run smoothly when there are staffing gaps.
We are looking for people who would be interested in joining our locum bank as an Assessment & Reconnection Worker (Locum) to work across our Assessment Hubs and Staging Posts across London.
The St Mung’s Pan London Rough Sleeping Teams (No second Night Out) provide a rapid response intervention service for new rough sleeper to identify and work towards the quickest route away from the streets.
As an Assessment and Reconnection Worker (locum) you will:
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Be part of a busy team environment working closely with people new to rough sleeping.
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Provide a personalised case management service to clients, turning assessment recommendations into practical action plans which fully involve the client.
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Build and maintain effective relationships with external stakeholders and other organisations to support clients and deliver a high-quality service.
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Develop a knowledge of relevant legislation such as welfare benefits and housing legislation.
About you
This important role will suit people with:
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Some experience of helping vulnerable people to identify personal goals and supporting them through a process of change.
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An understanding of the issues faced by homeless or vulnerable people and the difficulties they experience in accessing services.
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Excellent communication skills and the ability to build positive relationships with a wide range of people and deal with those who may be in a difficult personal or emotional situation.
Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives.
What we can offer you
As a casual locum worker you work flexibly, on an ad hoc or temporary basis and can chose to work the shifts that best fit your circumstances – this can be day or night. In order to provide you with ongoing support you will be allocated a supervising manager, and you will have access to training to ensure you have the tools to keep our clients safe. We offer enhanced pay for bank holidays and you can also accrue holiday pay.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
When you're ready to apply click the ‘Apply Now’ Button to start your online application form.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10 am on Monday 8 April 2024
Interview and assessments on: 18-23 April 2024
The client requests no contact from agencies or media sales.
Are you passionate about empowering individuals to achieve their full potential in the workforce? Ambitious College is seeking a dedicated Lecturer to join our team and deliver an impactful Supported Internship curriculum based at The Whittington Hospital.
Ambitious College is dedicated to providing unparalleled educational opportunities for young autistic people. Our Supported Internship Programme offers a unique blend of classroom-based learning and hands-on experience within a real workplace environment. Located between the vibrant atmosphere of the Whittington Hospital and our classroom facilities, we provide a dynamic setting for growth and development.
As a Supported Internship Lecturer, you'll play a crucial role in guiding and inspiring our interns as they embark on their journey towards meaningful employment. You will facilitate a supportive learning environment where interns are immersed in real workplace settings, receiving continuous feedback and honing their employability skills. Your dedication and expertise will equip our interns with the confidence and competencies needed to thrive in adulthood and competitive employment.
Please note: You will be based full time at The Whittington Hospital, N19 5NF
Key Responsibilities:
- Develop and deliver a dynamic Supported Internship curriculum tailored to the needs of our learners.
- Provide engaging teaching sessions that promote skill development and independence in the workplace.
- Offer individualized support and guidance to learners, fostering their personal and professional growth.
- Collaborate with host employer (Whittington Hospital) to create meaningful internship opportunities and facilitate successful work placements.
- Lead and inspire a team of two Job Coaches, ensuring a cohesive approach to delivering the curriculum.
- Monitor learner progress, assess performance, and provide constructive feedback to facilitate continuous improvement.
Why join us?
- The role itself is very rewarding both through the freedom of creativity and seeing first hand, our learners develop and progress through their goals and aspirations.
- Excellent CPD including a wide-range of in house and external training courses.
- You will have the support of a wider Transdisciplinary Team that includes full-time Occupational and Speech and Language Therapists as well as BCBA qualified Behaviour Analysts.
- Competitive annual salary paid over 52 weeks and excellent salary progression within the role.
- Cycle to work scheme up to £5000.
- Season ticket loans.
- A wide range of wellness programmes including: virtual yoga & zumba classes, running club, art & cooking classes online.
- Employee Assistance Programme, to help you balance your work, family, and personal life.
- Access to physiotherapy.
We are committed to investing in our people and their talent. We make sure every single person is clear about their role, and has the tools, knowledge and learning they need to perform well and make a difference.
Start date: June 2024
Closing Date: Sunday 14th of April
Interview Date: Thursday 18th of April
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
Do you want a job where you can really make a difference?
Do you enjoy working with people?
We currently have an exciting opportunity to join the Carers Information Service as an Advice and Assessment Worker.
The Carers Information Service was established in 1997 and is part of the John Whitgift Foundation. We are a small, friendly team dedicated to providing free advice, information and support to carers in Croydon.
Offering a wide range of services including health and wellbeing activities, carer's assessments, respite care, bereavement support, digital and printed publications, meeting room hire and much more. We are supported by Croydon Council and work closely with colleagues across the borough from the voluntary and community sector, NHS, and local authority.
As an Advice and Assessment Worker your main responsibilities will be to focus on the Carers Assessment Service in line with the John Whitgift Foundation, Croydon Council and Care Act requirements. This will also include giving advice, information and support to adult carers who are looking after a relative, partner, friend or neighbour of someone who needs help due to illness, disability, or old age.
Based in the ground floor drop-in service at the Carers Support Centre, alongside other Advice Workers, you will provide this service via email, telephone, online and face-to-face. The ability to work well in a team is essential!
This role is for 35 hours per week.
As a Croydon Good Employer, we are recognised for ensuring our employees are paid a fair wage, for the support we provide to the local community, and the creation of job opportunities.
All our staff benefit from an attractive remuneration package, including:
- Discounted school fees for staff working at or for Foundation schools.
- Membership of the BUPA health cash plan scheme, which gives financial support towards the cost of optical, dental, and medical costs as well as a free 24 hour Healthy Minds service for all staff
- GP hero service – free easy video and telephone access to a GP
- Membership of a generous money purchase pension scheme for all support staff and the Teachers’ Pension Scheme (TPS) for teachers. Both schemes include 3 x salary life assurance cover
- Free access to an employee discount Club, which offers discounted rates on a range of products and services, including gyms, insurance, holidays and travel, fashion and retail
- Season ticket loan, cycle to work scheme and car leasing scheme
- 25 days holiday plus bank holidays
We are looking to recruit a warm, friendly, hard-working and flexible person. A great team player with excellent communication and organisational skills, they will be able to prioritise and work independently. If you are passionate about supporting parents and carers whose children are experiencing emotional wellbeing and mental health challenges, we would be delighted to hear from you.
Job Purpose
The postholder will provide advice, guidance and coaching to parents and carers to help them to develop new awareness and skills to enhance their support to their children and young people through a combination of group-work and one-to-one sessions.
Main Responsibilities
– To work collaboratively and effectively with statutory and voluntary agencies to identify parents and carers in need of support and to agree effective referral processes
– To design, develop and deliver workshops and presentations for small parent groups covering a range of emotional wellbeing and mental health topics
– To facilitate peer-to-peer support and discussion groups
– To offer one or more one-to-one consultation and advice sessions for parents who need a more personalised approach
– To identify a range of specialist services and agencies who can offer further support for parents and families
– To work in partnership with YMCA East Surrey’s Face2Face parent befriending service, co-delivering workshops and sharing resources as appropriate
– To promote the service within YMCA East Surrey and with statutory and voluntary sector partners across the region – this might include presentations at networking events and production of promotional material
– To collect appropriate data and information about families being support, to record attendance at group and one-to-one sessions and to report activity on a monthly basis
To collect feedback on support delivered and to use feedback to inform continued development of the service
– You will deliver services from YMCA East Surrey sites and other community venues across the following areas – Banstead, Tadworth, Epsom, Ewell, Ashtead, Leatherhead, Dorking and Esher
– Any other duties which you are required to be performed within the grade and renumeration of the role
We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults). We require you to understand and demonstrate this commitment and attend any required training
Seee attached JD and Person Spec
Salary
£26,000 to £28,890 depending on qualifications and experience
Hours of Work
35 hours per week Monday to Friday 9.30am to 5.30pm with an hours unpaid break
Location
YMCA Phoenix Youth Centre, Preston Manor Road, Tadworth, Surrey KT20 5FB
Annual Leave
Four weeks plus bank holidays. Holidays increase after two years service to a maximum of five weeks after six years service. The holiday year runs from 1 April to 31 March each year.
Benefits
The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price childcare for dependents. There is free parking available at the Sports and Community Centre. YMCA also operates a Cycle to Work Scheme.
Pension
There is a YMCA East Surrey Pension Scheme - details available upon request.
Closing date and interviews
Monday 15th April 5pm, Interviews week commencing Monday 22nd April
The client requests no contact from agencies or media sales.
Join Our Team as Locum Worker in London!
Are you seeking a role that offers flexibility and the chance to make a real impact to your local community? We are asking you to join our dedicated team as a Bank Worker in London providing support to individuals experiencing homelessness in London and to create positive change.
This is a great opportunity for someone looking for flexibility in their work. As a Bank Worker you have the freedom to choose your own shifts allowing you to balance work with personal commitments. We offer morning, afternoon and evening shifts across the whole of London so there is something suited to everyone!
What We Can Offer You:
- Flexibility:
- Competetive Pay: £11.48 per hour
- Training and Development: full induction provided as well as opportunities to grow personally and professionally through ongoing support
- Meaningful Work: making a posiitve impact in your local community
Responsibilities:
- Community Support: providing support and guidance to individuals facing homelessness
- Empowerment: helping clients to access resources and services to encourage their independence
- Teamwork: working with a dedicated wider team to deliver excellent quality care, support, and guidance to our clients
What We Are Looking For From You:
- Communication: the ability to communicate effectively with a range of people from different backgrounds
- Client-Centered Approach: understanding and respecting perspectives and experiences of clients recieving support services
- Safety First: commited to maintaining a safe and secure environment for all individuals
- Hands-On Experience: working in residential or accomodation based housing units for young people at risk of homelessness
Apply Today:
Ready to start your journey with Depaul today? Here's how you can take the next step; submit your CV along with a supporting statement outlining why you are a good fit for the role.
Depaul strives to be an equal opportunities employer and welcomes applications from all sections of the community. If you require information to be sent to you in an alternative format please let us know by contacting or 0207 939 1270.
An enhanced DBS disclosure is a requirement for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients.
We kindly request no unsolicited contact from recruitment or media agencies.
The position is a dual role. You’ll join as the organisation’s sole dedicated Youth Worker and will lead on a portion of Free to Be’s year-round follow-on support for vulnerable young people who we have initially engaged via our Thrive Outside residentials. This will involve working with a member of the management team to run our Young Leader and Mentoring programmes as well as working one to one with a small caseload of our children who have more complex needs.
You’ll also help lead at least 10 of our residential projects across each year - working on the ground with the children, leading the volunteers, and helping make the projects special, safe, and transformative for vulnerable young people.
Key Responsibilities:
1. Youth Work (approx. 60% of workload):
When not on residentials (see below), you’ll help to lead the delivery of our year-round work. All of our young people come to us initially through our Thrive Outside ‘Gateway’ residentials. Through that residential week they’ll build deep trust with the organisation. Many however have complex life situations requiring longer term support. Your role will be to deliver and lead the youth work elements of this longer-term support. This will include:
a) Co-lead our ‘Young Leader’ Programme. This programme currently consists of a weekend residential training project to skill up young people, aged 14-17, who have previously attended residentials as younger children, to return as volunteers on those projects. Young Leaders also attend a thank you and feedback weekend each Autumn. We have recently begun to develop this programme further to offer greater year-round support including 1:1 keywork and support through challenges; sessions focusing on life skills development; linking them into work experience/capacity building experiences. We would also like to develop a ‘Youth Board’ or similar in the coming couple of years. You will lead the youth development aspects of the programme: delivering support sessions and keywork to Young Leaders, arranging development opportunities, building participation, and growing the offer over time.
b) Hold a small caseload of higher need young people. Working with a caseload of 4-6 young people at any one time you will deliver targeted 1:1 keywork sessions supporting young people with significant needs – offering advice, support, activities, and crucially help to work through sensitive or complex issues including difficult relationships with parents/carers; low school attendance; challenges with emotional/mental health.
c) Hold a small caseload of volunteer mentors and their mentees - providing regular support, supervision, and guidance meetings to the mentors; ensure mentors are running sessions safely and in line with policy; leading Start of Mentoring meetings with children, parents and mentors; taking the lead on liaising with the wider network of support around the child Including advocacy, attending multi agency meetings and safeguarding referrals. Mentoring is one of Free to Be's follow-on programmes.
d) of support, building on relationships built during our Initial residentials. Volunteer mentors are matched to our existing young people requiring ongoing support, and then offer regular sessions for at least a year with a focus on building young people's confidence and emotional health.
2. Thrive Outside Project Coordination (approx. 40% of workload):
Our residential projects are immersive, exhausting in all the right ways, and full of opportunities for children to feel included, valued and successful. Children usually spend 5 days at a time with us - many will paddle in the sea for the first time, play hide and seek in the woods, build rafts, canoe across lakes, visit farms, forests, ruined castles and splash through streams. A small number of projects are camping based, but most run from a variety of residential centres that we hire for the purpose. The majority of these projects take place during the school holidays.
We want you to play a key part in at least 10 such projects a year. Initially spending time in the different project roles (working intensively with small groups of children; providing floating support to the project coordinators; perhaps overseeing catering or driving our minibusses.). Once you are familiar with the way projects work, we will support you to progress to lead and coordinate them, working alongside a member of our staff team or an experienced volunteer. This will involve managing teams of between 5 and 25 volunteers, to oversee the wellbeing of between 8 and 20 children and young people per project.
Jointly with the other project coordinator, you will:
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Take lead responsibility for the organisation, structure, and safe running of the project.
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Provide leadership, support and direction to the project’s volunteer team. Set the tone and ethos of the project, understand and model Free to Be’s approach to supporting young people, and lead the team to create the best experience possible for the children.
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Build excellent working relationships with Free to Be’s children and young people, ensuring they feel welcomed and included and that their safety and support needs are fully met during the project.
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Support the volunteer team to respond effectively and in a positive manner to children presenting behaviour,risk issues (including safeguarding issues), or other challenges which may arise.
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Liaise with the parents/carers of Free to Be children, building positive and supportive relationships, understanding many may have been let down by statutory or other organisations in the past.
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Work to ensure safety and quality standards on residentials are of the highest level by ensuring Free toBe’s policies and processes, (including safeguarding, health and safety) are implemented at all times and issues are efficiently and constructively problem-solved, with the support of the leadership team.
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Be the ultimate problem solver on the project - anything can happen, and frequently does!
As a small but fast-growing charity, we may also, from time to time, ask you to step in and support with other tasks in line with the development of the organisation.
Supporter Care & Stewardship Officer
Do you have a genuine interest in building and maintaining relationships? Are you keen to contribute to the delivery of effective supporter journeys and provide efficient and accurate income processing?
Your responsibilities will include acting as the first point of contact for supporters, taking donations by telephone and sending out thank you communications to donors.
Is this role for you?
Ideally, you will have experience of working in a supporter or customer care environment. Experience of working with a CRM database (preferably salesforce) to manage supporter or customer information. You will be friendly, confident and able to build relationships with a wide range of stakeholders.
You will have strong written and verbal communication skills with the ability to communicate effectively across a range of media.
- Full-time, permanent position
- Salary circa £34,000 per annum
- Hybrid working – Tuesday and Wednesday in the London office (EC1A)
Benefits:
- 27 days holiday plus 8 bank holidays
- Pension – 8% employer’s contribution
- Private healthcare insurance
- Employee assistance and wellbeing support programme
- Interest free travel season ticket loan
To find out more, please share your CV with me-
Closing date for applications: 3rd April 2024
Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Location: Homebased – Yorkshire & North-East
Hours: 14 hours per week (Thursday & Friday)
Contract - Permanent - Part-Time
Salary: £10,395.60 per annum + £300 per annum homeworking allowance
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. TACT invests all surplus income into staff, carers, and child development. This means that we have been able to establish expert in-house support services such as our TACT Health and Education Services and create TACT Connect, our ground-breaking scheme for care-experienced young people and adults. New staff will join us as we embark on a journey to become a wholly trauma-informed organisation with the aim of increasing our effectiveness and improving outcomes for the children and young people in our care.
We pride ourselves on our flexible working opportunities, an extensive wellbeing programme, and our benefits package, all curated to support a healthy work-life balance for all our staff. We will also invest in your learning, supporting you to grow and develop during your employment with TACT. You will be encouraged to attend personal and professional development opportunities and will have access to learning and resources to empower you to advance your knowledge and skills.
We are currently the 4th Best Charity to work for and the 16th Best Mid-Sized Company in the UK according to The Best Companies criteria and our survey results have evidenced “outstanding” levels of engagement amongst staff in recent years. You can view our Best Companies summary video here.
We are looking for a dynamic, enthusiastic and highly motivated individual with experience in administration within the social care field to work with us as a Family Finding Worker. This role is home-based, and it will cover placements for our Yorkshire & North-East areas.
The Family Finding Worker is responsible for receiving placement requests for children who need to be looked after and matching them to our foster carer in cooperation with the Duty Social Worker. The role requires exceptional communication skills and discretion, sensitivity and the capability to deal with conflicting priorities at times.
In this role, you will be responsible for…
- Processing referrals received from the Local Authority requesting a place for a child
- Building and maintaining positive relationships with Local Authority Placement Teams
- Liaising with appropriate parties regarding discussion of potential matches
- Reviewing sensitive and confidential documents
- Establishing professional relationships with colleagues, carers, and the children they look after to ensure the best outcomes for the children and young people in our care
You will be suited to this role if you have…
- Experience in a social care & health setting
- Experience of working with children/young people
- Knowledge of current safeguarding procedures.
- Excellent communication skills
- The ability to build a rapport and a positive working relationship with external partners.
Please see the Job Information Pack and Job Description for further information.
TACT Yorkshire and North East team are also currently recruiting for a part-time (21 hours per week) Children and Young People's Wellbeing Practitioner role, which is advertised separately. We would welcome applications from candidates who feel able to meet the requirements of both posts and would be interested in full-time employment (35 hours per week) with a combined role comprising both posts. Any applicants interested in combining both roles will need to be based within the North East region, in order to meet the travel requirements of the Wellbeing Practitioner role.
A standard DBS clearance is required for this role, which TACT will undertake on your behalf.
- Closing Date: Friday, 26 April 2024
- Interview Date: Thursday, 9th May 2024 (via Microsoft Teams)
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
TACT does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
TACT reserves the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
IT Tech Support - Permanent Vacancy from May 2024
At Dementia Concern, we aim to provide specialist support and advice to anyone in Ealing who is affected by dementia. Our continuously improving services and expert frontline staff deliver the best care possible during the dementia journey. We are proud to be contracted by the NHS to link directly between the eight GP networks in Ealing and the mental health team (CIDs). Community healthcare is unlike any other part of the NHS. It is personalised care that helps people to retain their independence.
There are hundreds of types of dementia, with Alzheimer’s being the most common. Dementia has been the leading cause of death in the UK for the last decade.
As an Integrated Care partner with the NHS, your 2-day a week tech support role here is key to maximising productivity and the lasting impact of our frontline workers out in the local community. By supporting your dedicated healthcare colleagues, you’ll help ensure we reach every person living in their homes, with dementia, in Ealing. Over 50% of the population served are Ealing residents from global majority ethnicities; our team reflects this rich diversity.
Key Facts
Job Title IT Tech Support
Description On-site 1st and 2nd line IT support
Salary £30k per annum full-time equivalent
Office 223 Windmill Road, London, W5 4DJ.
Contract Permanent
Start date May 2024
Hours 14 hours a week, flexible over 2-4 days
Line manager CEO
Location This is an in-person role, based in our offices at W5 4DJ
Holidays 25 days pro rata
Responsible for Implementing IT best practices (processes, procedures, tasks, and
checklists) for the smooth running of community healthcare services.
Key relationships CEO, Fundraising/Marketing, HR Manager/Senior Team, Board Clerk
External Support 3rd line support from a specialist IT company (remote; on-site as nec.)
Main Purpose and Scope of the Role
This is BAU support for staff and on-site/network IT infrastructure. If successful, you will liaise closely with our external IT consultancy, for bespoke 3rd line support, regarding our core IT infrastructure (software, hardware, server and network). You will be the first point of support for your colleagues’ IT needs. You will report on and advise senior management of the IT risks and cybersecurity needs. You prioritise your own work, documenting and communicating progress.
Key Responsibilities:
● Troubleshoot IT based systems, hardware, and software issues for colleagues
● Onboard/offboard employees for IT system; set up all user credentials
● Manage devices for circa fifty staff using GoTo Resolve (our MDM/RMM tool)
● Help staff with Google, Windows, email, VPN and applications like Staffology HR
● Support Senior Team with roll-out of our first self-service HR portal for all staff
● Manage device inventory and purchase new supplies and equipment as needed
● Liaise and negotiate with external IT service providers (eg. EE, Croft, Google)
● Ensure all IT hardware and software is well maintained (documenting actions)
● Develop and update IT policies, subject to board approval
● Advise Senior Team on cost-effective digital forward planning and investment
● Support Senior Team to create a cybersecurity strategy (based on security audit)
ROLE DOES NOT DO - the following high-level tasks covered by external IT company
● Outside IT Manager builds and maintains the organisation’s network and server
● Outside IT Manager manages software licences and supports key tech purchases
● Outside IT Manager sets up core installations on machines for new staff
● Outside IT Manager troubleshoots major issues when your role needs help
Person Specification
Essential Skills and Qualifications:
1. Experience of either Customer Service, Charitable Sector or Small Business
2. Trouble-shooting experience while providing remote and onsite IT tech support
3. Documentation of IT processes, good time management skills and attention to detail
4. On-site management of Active Directory, Network Access Storage (inc. RAID)
5. Proficient in Windows 10/11 & Home/Pro, MS Office and MDM/RMM tools
6. Ethernet cabling experience (crimping etc.) We have loads of structured cabling!
7. Working knowledge of information data security and mitigation of cyber risks
8. Aptitude for IT skills development and staying on top of current industry standards
9. Good problem-solving and communication skills, being able to think on your feet
10. Good working knowledge of: Website CMS & Google Workspace (formerly G-Suite)
Desirable Skills and Qualifications:
11. Basic networking skills e.g:
● CompTIA A+ or experience of office IT support function
● CompTIA Security+, or CompTIA Network+, or CCNA 200-301 certification
12. Working understanding of ITIL Version 3 or 4 framework
How to Apply and Interview
Closing date: Monday 22nd April at 12 midday
Interviews: Week commencing 29th April 2024
Please forward your CV for consideration. CV's are considered on a rolling basis and we may well be in touch with you, before the closing date.
The client requests no contact from agencies or media sales.
Night Reconnection Assistant - Rough Sleeping Services
London
£31,703 - £35,578
Are you looking to start your career supporting vulnerable adults; working for a charity who makes a real difference to the lives of people who are homeless every day?
Our client provides a rapid response service, intervening to ensure no one needs to sleep rough. They are currently looking for people to join their teams as Night Reconnection Workers in their Staging Post services. In these roles you will:
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Work as part of a busy team environment working closely with those affected by rough sleeping.
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Provide a safe and supportive environment at night to clients; and support a team of Assessment and Reconnection Workers, with key tasks; such as implementing reconnection or assessment plans and supporting clients into appropriate accommodation.
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Work on a 7 day weekly night rota pattern with an average of 3 waking night shifts in a row (for example 8pm–8.30am or 9pm–8am)
About you
These crucial roles will suit people with an interest in in developing key skills to build a career working in a support role, as well as:
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Some experience of dealing directly with the public and/or customers in a busy service environment.
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Good communication skills and the ability to work with others effectively to get things done.
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Some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services.
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You don’t need to have direct experience, above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives.
Flexibly is essential as the Pan London teams continue to work in different settings and locations across the city at the current time to support clients where they need us the most.
Closing date: 10am on 08 April 2024
Interview and assessments on: 18-23 April 2024
Job Title: Assessing Social Worker
Salary: £36,643 per annum (£35,893 per annum salary + £750 per annum Homeworking Allowance)
Hours & Contract: 35 Hours per week - Permanent Role
Location: Homebased in the East or West Midlands area
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.
As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding TACT Education Service and our new Health Service. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.
TACT achieved 16th place in the UK Best Companies Work For survey results in 2023, with 91% of employees acknowledging that the organisation is run on strong values and principles and 94% stating they feel proud to work for this organisation.
If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.
The Assessing Social Worker will be responsible for ensuring the success of TACT's projects and change initiatives. The successful candidate will take a pan-organisation view of all projects and other change activities and seek to ensure that the organisation’s leaders have timely, complete, relevant and accurate information on the status of change activities and early insights into potential issues and opportunities.
Whilst being homebased, the Assessing Social Worker will be required to travel for visits, across the East and West Midlands areas. There is also a requirement to be able to travel to Team meetings, wellbeing days, TACT away days and other in person events across the UK as and when required.
Core Assessing Social Worker Tasks include:
- Preparing applicants for the fostering role
- Promoting and supporting the development of trauma informed foster care / therapeutic parenting
- Assessment of prospective foster families
- Contributing to the continuous improvement of fostering assessments and applicant preparation
The main role requirements for this role include:
- BA or Master’s in Social Work or Dip SW, CSS or CQSW qualification
- Social Work England Registration
- Post qualifying experience including relevant family placement work or post qualifying experience in other child-care settings which must include statutory childcare work
- Experience of assessing foster families and preparing them for the fostering tasks
- A proven track record in working with and on behalf of children and foster families, using a trauma-informed therapeutic approach
- A passion for ensuring children receive the highest quality care from their foster family
- Knowledge of relevant child-care and fostering regulations, legislation, and best practice
- Good IT skills including Office 365
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus 8 annual bank holidays.
- Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
- Family friendly policies.
- Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
- Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
- An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
- Menopause Policy and free Menopause Clinician Appointments.
- Stakeholder Pension Scheme (salary sacrifice).
- Fantastic learning and development opportunities for all roles.
An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.
Closing Date: Sunday 7th April April 2024
Interview Date: Wednesday 17th April 2024 (via Microsoft Teams)
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.
TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
Our Antidote service provides high quality drug & alcohol psycho-social treatment and support to LGBTQ+ people utilising harm reduction & abstinence-based methods. Antidote is a part of London Friend, the UK’s oldest LGBTQ+ charity, which aims to support and promote health & wellbeing for LGBTQ+ people living in the London area.
The largest focus of Antidote’s work is chemsex. Over recent years a need has emerged for rehabilitative support for gay, bisexual and other men who have sex with men (GBMSM) who are part of the criminal justice system linked with chemsex-related offending.
We have recently been awarded an Innovation Grant to deliver a pilot project with HMPPS aimed at supporting this cohort of men serving community sentences or leaving prison. The pilot will test one to one and group support. It will also work with prison and probation staff to improve a drug treatment pathway, including working in HMP Thameside and with their healthcare team to improve knowledge and awareness of chemsex for prison-based staff and to implement a smooth transition into community-based drug treatment on release.
The post holder will provide support to GBMSM referred through the pilot. They will hold a caseload of clients and be responsible for their assessment, case planning, review, and ongoing care. They will develop and deliver new group programmes for this cohort of GBMSM and work collaboratively with prison and probation staff. They will be responsible for maintaining accurate records, including information used to monitor and evaluate the pilot.
They will also assist with the delivery of Antidote’s services, including our walk-in clinics and group programmes, with a priority on identifying and supporting clients within the criminal justice system.
The post-holder will take an active anti-discriminatory, anti-racism and trans-inclusive approach around all areas of work and will be an active member of both London Friend and our partnerships and will support with the aims & objectives of both services.
Due to the nature of the work and in order to provide appropriate access for the clients group the role may require regular evening work and occasional weekend working.
The postholder will be expected to clear HMPPS Vetting to enable access to the secure prison estate.
Whilst this post is part of a pilot programme it is also quite specific and requires experience and ability in supporting clients who may have committed serious offences. Please read the person specification carefully.
Please note this is a re-advertisement of this post.
The closing date for applications is 5pm on Wednesday 17th April 2024. We expect interviews to run during the week commencing 22nd April 2024.
Apply via our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Purpose
This role sits within our crisis alternative service, Safe Space, which is an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00 (midday)-11:30pm across all of our boroughs.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
- To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
The Role
The role of the team manager will be to support the rest of the team in delivering interventions on a one-to-one and group basis. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will also include line management and supervision of support workers within the service. Team managers are responsible for management of their site; including report writing, audits and being the named manager for the site. This role directly supports the service managers in keeping to a high standard service.
You can download a PDF of the job description for this role at the bottom of the page.
Key Responsibilities
See attached job description for full list of responsibilities
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Guiding the team, responding to referrals and planning each shift in terms of staffing, activities and case allocation
- Understanding of risk and risk management
- Understanding safeguarding adults and children processes and legal requirements
- Understanding of safety planning and de-escalation
- Experience of working with challenging behaviour
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Promoting people’ rights and responsibilities
- Considering each person as an individual
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Providing advice, information, practical and emotional support to clients
Person Specification
See attached job description for full person specification
- Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
- Experience of line management within a mental health setting
- Experience of de-escalation
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Evidence of continual professional development
- Understanding of the Recovery Model in mental health
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Understanding of how to report and mitigate risks
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Understanding safeguarding adults and children processes and legal requirements
- A good understanding of mental health conditions
- Experience of working with vulnerable individuals
- Capacity to work within an agreed shift pattern
- Experience of delivering information and advice (housing, benefits, debt etc)
- Experience of non-clinical, therapeutic interventions like psychoeducation
- Ability to work out of hours and on weekends
Disclosure and Barring Service Check
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Equal Opportunities
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we
support live. Our centres provide an innovative education programme which includes practical learning support and
motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from
the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.
As the UK’s leading university access organisation, our staff team is helping thousands of young people each year.
From Spring 2024 we will have forty-three centres and extension projects across England and Scotland, with a
number of new centres planned for 2023-24, and ambitious plans to scale-up our provision further over the coming years.
We are looking for people who will thrive in a fast-paced, rewarding role helping to change the lives of young people by taking up a fixed-term full-time role as an Education Worker at one of our centres in London. You will work closely with our existing team, supporting the delivery and organisation of the IntoUniversity programme in the centre.
The client requests no contact from agencies or media sales.