Recruiting for a Support Worker to join our Homelessness and Complex Needs Service in Kensington and Chelsea!

GBP £22,360 per annum, 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Job Overview:
To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package. Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. As a support worker in RBKC complex needs services, you will work with a variety of support needs, working between our different services to ensure that person centred support is provided to all of our customers. Our aim is to ensure we work in a psychologically informed way to bring excellent support to our customers.

Key Responsibilities:
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:
- Experience working in homelessness

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.

Mind in Brent, Wandsworth & Westminster has been delivering services and support for people living in these boroughs and in some neighboring boroughs for over 40 years. 

Our aim is to help people in our local communities to have better mental health and wellbeing and to live the best lives possible

This Support Worker role is to provide a high quality and flexible housing related support ensuring the service delivered meets Mind in Brent, Wandsworth & Westminster’s contractual obligations; ethical & agreed quality standards.

The post holder must have experience in support planning and risk management.

Support Worker

Our client is currently expanding their service and have a range of vacancies for Support Workers to provide support at weekends and during school holidays based in Romford and also utilising their new and bespoke facilities in Greenwich. This is a fantastic opportunity to join them as they expand their services within London.

They are a team committed to providing high quality and forward-thinking support for young people. Their growing organisation has vacancies in our young people services offering holistic opportunities to best advocate for the carers and the cared for.

Support Worker Responsibilities:

• Daily living skills
• Social interaction and peer involvement
• A wide range of on-site and off-site activities
• Independence skills in home and at work

Support Worker Requirements:

• 1 year’s previous experience working with young people with additional needs
• Other relevant experience
• NVQ Level 3 is desirable and we will support people to achieve this if they do not have that qualification

About the company:

Our client is a dedicated provider of bespoke and potential reaching young people’s services which includes residential homes, short break stays and buddying services for those who have a diagnosis of learning difficulties, autism, and complex physical and health needs.

They offer ongoing development opportunities and career progression for all employees. Those employees who desire managerial or progressive positions will be encouraged to engage in their Aspiration Programme designed to guide participants with advanced knowledge and the right skills and tools required for future roles.

Location: Romford, Essex
Contract type: Weekend/Part time, Permanent
Hours: Up to 20 per week
Salary: £11.11 per hour

You may have experience of the following: Support Worker, Care Worker, Care Assistant, Healthcare Worker, Healthcare Assistant, Community Support Worker, Disability, Disabilities, Care Staff, Charity, Charities, Not for Profit, NFP, Third Sector, etc.

Ref: 97173

Recruiting a Support Worker to join our Homelessness and Complex Needs service in Lambeth!

£22,360 per annum, working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Lambeth Vulnerable Adults provides short-term supported accommodation for vulnerable adults, including single homeless people (and those with offending backgrounds and/or substance misuse needs), rough sleepers and refugees. 105 customers living in 19 properties receive low-to-medium level support through a floating support model, with higher needs customers accommodated in the service hub at Bellefields Road. Referrals come from Lambeth Assessment Centre and the borough's Pathway Manager.

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
The service provides specialist support to our customers in a range of areas including: borderline mental health issues, histories of complex offending and anti social behaviours, substance misuse issues, survivors of domestic violence and rough sleepers.
We work with some of the most complex and challenging people in the UK and every working day presents interesting - and unusual - incidents, situations and activities. Many of our customers will have been through the cycle of homelessness several times before, so a successful candidate will require an unquenchable can-do attitude and a healthy capacity for patience.
Given the complex traumas experienced by our customers we are ideally looking for emotionally resilient candidates that have some experience in dealing with complex and challenging behaviours and/or are interested in developing a therapeutic and psychologically informed approach and environment.

Key Responsibilities:

- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/supervision of Assistant Support Workers/domestic staff/Bank Support Workers where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Thrives on change and enjoys dynamic diverse environments
- Is respectful, articulate and sensitive in style of communication

Skills, Knowledge and Experience

Essential:
- NVQ Level 2/3 or equivalent experience in the social care/charity sector

Desirable:
- Experience working in homelessness

For more information or to apply please visit our website.

 Come and join us! You don’t need experience: your attitude and commitment to the role are more important.

You will be helping us to support people with Learning Disabilities and Autism to flourish and reach their full potential.

In April 2020 we have joined Certitude and we continue to grow as a social care provide in London.

Salary: £17,326.81 per annum

Hours: 38

Job Type: Permanent Full Time

Service: Learning Disabilities/Autism

Location: UB6

Benefits

• A stimulating work environment full of opportunities to learn and develop
• Generous annual leave, pension scheme and 24-hour Employee Assistance
• Paid Enhanced DBS

About the role

The role of a Support Worker is to enable the people we support to manage aspects of their daily life.

Duties will include:

· Making a difference to the lives of those you support

· Help to use a range of recovery oriented and person-centered planning tools

· Ensure all plans and records relating to the people we support are accurate and up to date

· Support with everyday tasks to maximise the individual’s independence

· Work in a consistent and positive way with local managers and other team members to ensure people get a great service

· Undertake various levels of personal care and manual handling

About you

To be a Support Worker at Yarrow, experience is not essential. Full training will be given; however, the following are essential:

• Good communication skills (verbal and written).
•  Ability to motivate others and build confidence,
•  Ability to work on your own initiative and also be a great team player,
• Practical, adaptable and organised
• Have interests and skills that they are willing to share and get others involved
•  Ability to use technology – PC and modern technology equipment

About the Organisation

Do you want to be a Support Worker at Yarrow? Complete an application form or send us your CV and someone from the Recruitment Team will be in touch! We aim to respond to all applications within 24th hours from your application

All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and service delivery and we welcome applications from all sections of the community.

We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application as soon as possible to have the best chance of being considered.

Recruiting for a Support Worker to join our Mental Health Service in Tower Hamlets!

GBP £19,565 per annum, 35 hours per week, plus 25 days Annual Leave (pro-rata), Pension schemes, Staff discounts, healthcare and more.

Teresa House and Hamlets Way provide supported accommodation for customers with mental health needs who require a high level of support. Teresa House is a high support, fast stream mental health service, from which customers are expected to move on within two years. Hamlets Way is a high support, slow stream mental health service with customer move on expected within four years. Each service is made up of 16 units and operates 24 hours a day. The role requires shift working including weekends and evenings, but there are no sleep ins required at the service.

Job Overview:
To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package.

Key Responsibilities:
- To work on a rota based shift pattern which includes working early (8-3pm) and late (3-10pm) shifts 5 days a week
- Must be willing to undertake personal care duties
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Undertake medication support with customers in line with their support needs.
- Work with local community mental health teams and other relevant professional bodies to related to customer support
- To develop and produce creative customer activities to support in house customer engagement and enhance recovery
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activities to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:
- Experience working in mental health

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.

Recruiting a Weekend Support Worker to join our Homelessness and Complex Needs Service in Westminster!

£11,180 per annum, working 20 hours per week plus 25 days Annual Leave pro rata, Pension schemes, Staff discounts, healthcare and more.

Hopkinson House provides 24 hour accommodation based support for up to 63 individuals with complex histories, multiple traumas, complex personality disorder(s) and a varied, disrupted housing history with experience of homelessness as well as individuals who have been diagnosed with severe and enduring mental health conditions who are under the Care Programme Approach (CPA).

Hopkinson House implements and promotes the Psychologically Informed Environment (PIE) model. This is an approach which was developed to support people out of homelessness, in particular those who have experienced complex trauma or are diagnosed with a personality disorder. However, its application is far broader than only homelessness. It considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience.

When working with individuals with Mental Health needs, who may display challenging, chaotic behaviours, regularly testing boundaries and have experienced multiple traumas as a result of abuse, neglect, years of long stays in mental health hospitals, it is integral that the postholder is motivated to support individuals to progress. They should continually hold aspirations for individuals despite multiple setbacks, and display emotional resilience, able to process challenging incidents and remain motivated to deliver excellent support.

Support Workers within Look Ahead although not requiring formal experience or qualifications, need to demonstrate a high level of care and empathy as well as an understanding of the stigma's facing those that have been diagnosed with a Mental Health condition.
You will provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Provision of care and support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support. Post holders will deliver trauma informed and asset based support to a caseload of 5-6 service users with needs aligned to their specialism.

This role requires working 12pm-10pm on weekends.

Key Responsibilities:

- Building supportive, trusting relationships with customers and external partners, creating a positive atmosphere
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Approachable, open & professional behaviour
- At ease in directing others, is assertive and independent minded, will challenge others, and skilled in resolving conflict
- Drives change, enjoys dynamic diverse environments and demonstrates entrepreneurialism, creativity and innovation
- Demonstrates significant confidence and high levels of self-esteem
- Demonstrates significant levels of emotional resilience and a positive attitude
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about the business

Skills, Knowledge and Experience:

Essential:
- A basic understanding of the stigma and challenges faced by individuals that have been diagnosed with a mental health condition

Desirable:
- Experience of providing targeted recovery focussed support to individuals with needs mental health

For more information or to apply please visit our website.

Recruiting Support Workers and a Waking Night Support Worker to join our Learning Disabilities Service in Tower Hamlets!

Mary Jones Court is a supported living project for adults with learning difficulties. Accommodation is provided for up to 20 customers, aged 20-65, with a variety of support needs. Each flat is self-contained, including three on the ground floor which have been adapted for customers with mobility issues. The staff team operates a 24-hour rota and is skilled at working with people who have mild to moderate learning disabilities, as well as other issues such as drugs, alcohol and mental health.

We are currently recruiting the following roles:

2 Part Time Support Workers - £11,180 per annum, 20 hours per week, fixed term contract until November 2021

Part Time Waking Night Support Worker - £11,180 per annum, 20 hours per week, fixed term contract until November 2021

We offer 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Please clearly state in your supporting statement which role/roles you are interested in.

Support Worker's will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. Support Workers will have a caseload of customers, for which they are responsible

Key Responsibilities:

- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate.
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
- Participate in the support planning and risk management, as facilitated by the lead Support Worker
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities.
- Report any observations relating to customers welfare
- Adhere to all the policies and procedures of Look Ahead Care & Support plus those specific to the project including any statutory requirements
- Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times
- Maintain records as required at the project under the direction of the support workers/management
- Participate in team meetings/reviews and the general development of the service
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team

Skills, Knowledge and Experience:

Essential:
- NVQ Level 3 or equivalent experience in the social care/charity sector

Desirable:
- Learning disability and mental health experience

Interviews will start taking place 19th February 2021.

For more information or to apply please visit our website.

Recruiting a Support Worker to join our Young Peoples Service in Tower Hamlets!

GBP 22,360 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Campbell Road Young Peoples Service provides support to over 55 young people in Tower Hamlets with accommodation across 6 sites, dependent on the support needs of the individual. They may have a number of challenging and complex needs including Substance Misuse, Mental Health, Domestic Abuse, Gang Affiliation, Female Genital Mutilation, Sexual Exploitation and Learning Disabilities. The service works alongside Statutory Agencies to provide a holistic support package for our customers.

Job Overview:

The Support Worker role will be to manage a caseload of approx 7-10 young people .You will be expected to deliver positive outcomes for all our young people and support them to reach independence, keep safe and maintain their tenancy's. Aside from support workers delivering support there is a strong element of housing management associated wit this role, for example managing rents, raising/monitoring repairs and health and safety.

Key Responsibilities:

- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.

Support Worker

They are currently expanding their service and have a range of vacancies for Support Workers based in Greenwich. These include full and part time as well as day and waking night roles. This is a fantastic opportunity to join their organisation as they expand their services within London.

They are a team committed to providing high quality and forward-thinking support for young people. Their growing organisation has vacancies in their young people services offering holistic opportunities to best advocate for the carers and the cared for.

Support Worker Responsibilities:

• Daily living skills
• Social interaction and peer involvement
• A wide range of on-site and off-site activities
• Independence skills in home and at work

Support Worker Requirements:

• 1 year’s previous experience working with young people with additional needs
• Other relevant experience
• NVQ Level 3 is desirable and we will support people to achieve this if they do not have that qualification

About their organisatoin:

Our client is a dedicated provider of bespoke and potential reaching young people’s services which includes residential homes, short break stays and buddying services for those who have a diagnosis of learning difficulties, autism, and complex physical and health needs.

Our client  offers ongoing development opportunities and career progression for all employees. Those employees who desire managerial or progressive positions will be encouraged to engage in their Aspiration Programme designed to guide participants with advanced knowledge and the right skills and tools required for future roles.

Location: London, SE18
Contract type: Full time, Permanent (Part time roles also available)
Hours: 37.5 per week
Salary: £21,664 per annum

You may have experience of the following: Support Worker, Care Worker, Care Assistant, Healthcare Worker, Healthcare Assistant, Community Support Worker, Disability, Disabilities, Care Staff, Charity, Charities, Not for Profit, NFP, Third Sector, etc.

Ref: 96959

Recruiting a Support Worker to join our Mental Health service based in Richmond!

GBP 22,360 per annum, 37.5 hours per week, 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Richmond Mental Health Accommodation Pathway supports people with complex and varying mental health illnesses living in the Borough of Richmond. We are currently recruiting for a Support worker to be based in the High Support Service in Teddington, part of the Richmond MHAP group of services. There are currently 12 customers living with a range of mental health conditions and complex conditions such as drug and alcohol misuse. Day to day duties include, but not limited to: developing and support customers to achieve recovery goals and reduce risks, support with medication, developing group activities, supporting with appointments, getting people ready to live on their own in the community.

Job Overview:

To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package. Support Worker will give practical support to help people maintain their tenancy, stay well, exercise choice and control in their care and lives and participate in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.

Key Responsibilities:

- Undertake key-working responsibilities for a caseload assigned by the Senior Support Worker/Team Leader/ Contract Manager. Creatively working to engage with customers.
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions. Promote positive risk taking.
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Building supportive, trusting relationships with customers.
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team and policies
- Undertake housing management duties in line with relevant HM contract.
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
- Involving customers in the design, development and delivery of the service
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
Engaging in learning and development activity to increase knowledge and skills

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.

Recruiting a Support Worker to join our Young Peoples service based in Islington!

GBP 22,360 per annum, 40 hours per week, 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Islington YP Assessment Centre is a 24/7 accommodation based service. The service provides support for up to 12 young people. Customers are expected to stay no longer than 16 weeks at any time and all will be referred by Islington Council. During their stay at the service customers will be assessed for a suitable move on based on their needs and independent living skills. The customers are mostly young people who are care leavers, homeless, on remand or under probation. We work closely with Islington Social Services to link customers in with local courses and support.

Job Overview:

To manage a caseload of 2-3 young people, aged 16-21, from a range of backgrounds including care leavers, young offenders and unaccompanied asylum seeking children.
The role involves both supporting young people to develop their independent living skills whilst they are staying at the Assessment Centre and working with the young people to identify suitable move on options based on their needs.

Key Responsibilities:

- Support planning
- Facilitating activities and workshops
- Attending appointments such as GP, bank court
- Creating budgeting plans
- Managing conflict
- Health and safety checks
- Carrying out assessments
- Keywork sessions

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Non-judgemental, respectful and person centred in approach
- Ability to maintain boundaries
- Ability to be a positive role model
- Ability to engage with and form positive relationships
- Ability to convey empathy and warmth to Young People
- Desire to continue professional development

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.

Our Move on Team at Caritas Anchor House is growing and we are looking to appoint a Resettlement Support Worker on a fixed term contract untill March 2022 to support our residents with the transition from our accommodation to the new tenancy, proactively working with the landlords through the first 6 months of tenancy.

About the role

In this role, you will contribute to the development and maintaining of partnerships that’s specifically support vulnerable adults, in their journey to independent living.
You will act also build and maintain effective relationships with landlords, provide information, advice and guidance to residents enabling them to sustain tenancies. You will also carry a caseload of residents which may include those with complex needs.

About you

We would like to hear from you if you have experience of working with vulnerable people presenting significant levels of need and risk, with an ability to devise and deliver on action plans through high quality risk management and needs assessment. It would be an advantage if you have a successful track record in using online communication tools and digital platforms to support vulnerable adults.

About applying

Please click Apply Now to e-mail your CV and a covering letter 

Our people are the key to our success. We aim to attract a diverse community of employees and volunteers from a broad range of backgrounds, demographics and cultures, and create an inclusive environment in which everyone can succeed and flourish. We want to foster a culture in which everyone is united around our shared vision, values and common purpose, and in which individuals are active participants and stakeholders in our success.

To have an informal discussion about this opportunity, discuss support for disabled applicants or to find out more about our commitments to diversity and inclusion please contact the People Team. 
This post is subject to an Enhanced DBS check.

Please see attached the Job Description for more details

Recruiting for a Night Support Worker to join our Young People Service in Ealing!

GBP £22,360 per annum, 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Minster House is a small and specialist semi-independent living (SIL) service for young people leaving care aged 16-21 providing a high level of support to young people with a variety of complex needs. The service supports six young people who can be referred from any local authority. The service is staffed 24/7 by a team of Support Workers, Night Support Workers and a specialist worker, who works across our sister Service Horn Lane.

Job Overview:
Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.

Key Responsibilities:
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Completing the relevant recording and reporting of customer incidents and missing persons episodes
- Developing productive relationships with partner organisations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Involving customers in the design, development and delivery of the service
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
- Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager
- Being responsible for the handover of key information between shifts
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Confident in lone working and working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organized
- Able to apply the right balance of care and support dependant on the needs of the customer
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour
- Ability to adhere to Look Ahead's professional boundaries policy

Essential:
- NVQ Level 2 or equivalent with some previous relevant sector work experience

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.