Supported housing officer jobs in camden town, greater london

Are you a proactive and detail-oriented individual looking to support the smooth running of essential financial operations? We are looking for a Billings Support Administrator to join our team and play a key role in supporting our billing and credit control processes.

Working closely with the Billings & Contracts Officer, you will assist in reviewing systems and identifying areas for improvement, helping us drive efficiency and accuracy in our operations. This is an excellent opportunity for someone who is enthusiastic, engaging, and passionate about delivering high-quality administrative support

This role is not open to sponsorship.

Duties and Responsibilities will include:

Sales Ledger & Billing

• Supporting the process of billing admin including interface with finance systems
• Monthly billing or as required according to CYP contracts
• Allocate received cash to invoices in the Finance system
• Ad Hoc invoicing

Help maintain an accurate billing sheet

• Pursue debts over 30 days
• Send out all copy invoices as and when required
• Proactively resolve issues and queries
• Ensure the month end cut off deadlines are met
• Ensure risk is identified and captured, assessed, adequately mitigated, and
• reported/escalated where appropriate

Education:

• A levels or equivalent

Experience:

• Credit control experience
• Experience of Microsoft Suite applications
• Experience building relationships with key stakeholders

Skills & Knowledge:

• Competence with Excel Spreadsheets
• Competent writing and reporting skills
• Be confident in carrying out reconciliations
• Ability to work as a self-starter but also as part of a team
• Attention to detail
• Persistent and assertive

Personal Qualities:

• Commitment to the vision and values of The Children’s Trust.
• Flexible and ‘can do’ attitude to competing commitments in workload.
• Highly motivated and reliable.
• Ability to cope working in a demanding environment.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Location: Causton Street, London Diocesan House, Pimlico, London.
Contract: 35 hours per week, Full-time, 13 months Fixed Term Contract 
Salary: £31,522 per year

Do you have a passion for organisational systems and high-quality governance? Are you looking for an opportunity to play a vital role in supporting the governance structures of a large and diverse diocese?

The London Diocesan Fund (LDF) is seeking a Governance Officer to play a key role within the Governance Team, supporting the Diocese of London in delivering effective oversight through its Synods, Committees, and Boards.

What You’ll Be Doing:

• Managing governance diaries and coordinating key meeting logistics.
• Preparing, proofing, and distributing papers for committees including Diocesan Synod, Diocesan Bishop’s Council, Audit and Risk Committee, and Diocesan Finance Committee.
• Maintaining accurate membership records and monitoring governance inboxes.
• Supporting GDPR and election processes and providing administrative support to the Head of Governance.

Who We’re Looking For:

Essential

• Strong organisational skills and high attention to detail.
• Proficiency in Microsoft 365 (including Word, Outlook, SharePoint, and Teams).
• High level of literacy and ability to proof-read formal documents.
• Experience juggling multiple priorities and tight deadlines.
• Excellent interpersonal skills and ability to work with stakeholders at all levels.

Desirable

• Experience in a governance or compliance-related role.
• Familiarity with election procedures or Church of England structures.

About the London Diocese Fund (LDF) and the Diocese of London

The Diocese of London is the group of Church of England organisations located in London, north of the River Thames. It is overseen by the Bishop of London and is made up of parishes, schools, chaplaincies, missional communities, and other organisations across 18 Boroughs.

The London Diocesan Fund (LDF) is the main charity that supports the work of the Diocese as a whole by generating income, providing a wide range of services, and paying and housing its clergy.

Safeguarding Statement

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Therefore, all our recruitment campaigns are run using safer recruitment procedure

Equality, Diversity, and Inclusion

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.

Additional Information:

• (Enhanced DBS check required, if applicable)
• (Any occupational requirement, e.g., to be a practising Christian)
• (Flexible working options, if relevant)

Why Apply?

✔ Generous holiday entitlement (27 days + bank holidays + Christmas closure)
✔ Access to private medical insurance and Employee Assistance Programme
✔ Excellent pension scheme and training support

If you are excited about this opportunity and meet the criteria, we’d love to hear from you!

To apply:

Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions.

For more details, please see the full Job Description and Person Specification see the attachment. 

Help shape homes that change lives

This isn’t just a job in housing. It’s a chance to be part of something that matters.

At Zetetick Housing, we provide supported living for adults with learning disabilities, autism and other needs. We work with care providers to make sure our tenants feel safe, respected, and at home.

We’re looking for a Housing Officer who doesn’t just tick boxes, but genuinely cares. Someone who notices the small things. Someone who wants to be part of a team that quietly gets on with doing things properly.

You’ll be helping people move into homes where they can finally settle. You’ll sort out repairs that actually get done. And you’ll build relationships with care providers, social workers and landlords so everyone’s pulling in the same direction.

What you’ll be doing

• Visiting properties and talking with tenants

• Helping people settle into their new home

• Sorting out safety checks and making sure they’re followed up

• Noticing what’s missing and putting it right

• Keeping records tidy and up to date

• Supporting the wider team so nothing gets missed

This is hands-on work with real variety. Based in our Uckfield and Croydon offices. Some days you’ll be out on site, others catching up on systems or sorting logistics. You’ll see the direct impact of what you do.

You’ll fit right in if you…

• Have housing or care experience and understand how the two connect

• Know your way around benefits and tenancy paperwork

• Can stay calm under pressure and get things done without fuss

• Are practical, observant and good with people

• Have a driving licence and are happy to travel between sites

If you’ve worked in supported housing or with people with learning disabilities, great. If not, we’ll help you learn. What matters is your attitude and your care for people.

Why join Zetetick

We’re a small charity with strong values. We believe that the way we do things matters just as much as what we do. Our team looks out for each other and we always try to do right by our tenants.

This role isn’t about targets or ticking off lists. It’s about helping people live well, in homes that feel like their own. You’ll have a clear purpose, a supportive manager, and space to grow.

How to apply

Send us your CV and a short statement about why this role speaks to you. We’re reviewing applications as they come in, so don’t wait.

We welcome applicants from all backgrounds. If you need anything adjusted during the recruitment process, just let us know.

Supported Housing Manager

Treasures Foundation offers accommodation and outreach to vulnerable women who have backgrounds of addiction, trauma, mental health and the criminal justice system. We provide housing and support until women can make the transition into their own homes, with some long-arm support extending beyond this period.

The Area Manager will work alongside the COO and CEO to help develop and manage the existing service as well as a new detox provision. Duties will include, but are not limited to, the following:

· Providing guidance to Specialist Support Manager, Project workers and Volunteers to support their professional development, ensuring that the service is run professionally, efficiently and effectively.

· Fostering a holistic approach to supporting staffs needs, through supervision and appraisals.

· Seeking and highlighting opportunities for change at project/ organisational level

· Creating and developing a group programme which meets the needs of the women and aims of the project, such as effective communication and conflict resolution

· Planning and managing the staff rota and Out of Hours emergency on call rota, required to meet the needs of the service

· Reviewing and auditing the service on a continual basis, ensuring that it meets both the needs of the residents and quality standards.

· Ensuring the safety of the houses by managing challenging behaviour, through conflict resolution and following procedures

· Fostering good working relationships with key stakeholders

· Overseeing the individual tailored programmes created by project staff. 

· Helping to build and develop relationships with outside organisations in order to promote the work of Treasures and identify opportunities to achieve the best outcomes for residents.

· Adhering to relevant policies and procedures

·         Ensure staff update data base system and log reports

· Updating trustees quarterly on the service by providing a written report

Person Specification

Essential

· Experience managing supported living or residential care (ideally mental health focused)

· Knowledge of working with individuals with complex or challenging behaviours

· Comfortable supporting and leading staff teams

· Strong communication and organisational skills

· Someone proactive, confident, and committed to high standards of care and support

This post is subject to an Enhanced Level with a Barred List DBS check, although we do not discriminate, and we actively welcome applications from those with lived experience of the Criminal Justice System and/or in recovery from drug and alcohol addiction.

Please note - Female only applicants please

Harris Hill is working with a respected charity to recruit a Housing Officer to support the delivery of high-quality housing services across six residential sites, home to over 200 residents.

Salary: Circa £40,000

The role involves supporting residents through the application process, ensuring housing operations are compliant, and helping to maintain safe, well-managed properties. You’ll work closely with site staff, local authorities and the finance team to manage tenancy administration, rent processes, safeguarding and resident welfare.

Key Requirements:

• Housing or property management experience
• Strong administrative and organisational skills
• Excellent communication and customer service
• Understanding of benefits, safeguarding, and data protection
• Confident using databases and IT systems

This is a great opportunity for someone passionate about housing and resident wellbeing, looking to make a real impact in a supportive, purpose-driven environment.

For more information, please submit your CV to .

 Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We're looking for 2 friendly, innovative and resilient Income and Housing Officers to join our Landlord Services Team located at our Head Office in Islington.

£32,000.00 - £36,000.00 per annum (depending on skills and experience), working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

As an Income and Housing Officer you will help to maximise the organisation's rental income collection,n effectively manage rent arrears and deal with other breaches of the occupancy agreement.

What you'll do:
* Take responsibility for maximising rent collection across a defined patch of Look Ahead's portfolio of properties ensuring that rent collection targets are met and tenancies sustained

* Advise operational teams on their support related arrears management activities, including holding local surgeries with tenants and staff, taking direct control of higher level and more complex arrears cases

* Proactively monitor all current and former accounts within the defined patch and make recommendations to the Housing Manager for appropriate former accounts to be written off or referred to Look Ahead's debt collection agency

* Ensure that the rent collection function is carried out both sensitively and in a timely fashion so as to avoid the build up of excessive arrears and record all case details accurately.

* Ensure that all sign ups within the defined patch are done accurately on the correct type of tenancy and at the correct rent and service charge levels.

* Prepare files and documents for legal action and present cases in County Court hearings for possession claims, money judgements

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
? An understanding of the needs of customers who have experienced homelessness and who may also have support needs.
? Excellent time management skills to systematically monitor arrears and complete other tasks in a logical and systematic way.
? Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.
? An understanding of how to effectively deal with breaches of occupancy such as anti-social behaviour and abandonment. .
? The ability to communicate clearly with non -housing management staff and explain cases in a non technical way.

What you'll bring:

Essential:
? Experience of monitoring rent accounts and managing rent arrears
? Experience of using computerised rent systems to monitor arrears and record information
? Extensive knowledge of welfare benefits ,especially housing benefit
? Experience of liaising with housing benefit departments ,the DWP and other external agencies.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description

Job description

Treasures Foundation provides housing and support for women recovering from addiction, trauma, and involvement with the criminal justice system. We help women rebuild their lives through safe housing, access to essential services, and programmes focused on rehabilitation and long-term recovery. Our mission is to empower women to thrive in their communities and build a brighter future.

We are now seeking a Full Time and/or Part Time Keyworker to join our expanding Treasures team. 

Key Responsibilities

The Keyworker will report directly to the Specialist Support Manager and will play a critical role in maintaining the effective running of Treasures Foundation’s supported housing. The core responsibilities include:

Beneficiary support

·  Undertaqking key working activities including: referrals, risk assessments, support
planning

· Support beneficiaries communicating with them about their day or any difficulties that arise for them

·Take a holistic approach to support beneficiary needs, seeking and highlighting opportunities for change at the individual’s and project level

·  Fostering a holistic approach to supporting beneficiaries needs, seeking and
highlighting opportunities for change at the individual’s and project/ organisational
level

·   Jointly developing and delivering a group programme which meets the needs of the women
and aims of the project, such as effective communication and conflict resolution

·   Developing individual key work plans alongside the beneficiary and offering them
appropriate support to implement them

·  Supporting the beneficiaries to access voluntary work, extra-curricular activities and
educational courses

Reporting and Compliance

· Verbal and written handover to other staff

· Use on call if needed in an emergency

·  Ensure our monitoring system Lamplight is up to date

· Complete online training

· Gather data for monitoring and evaluation

Person Specification

The ideal candidate will have a passion for working in the charity sector. They will be proactive, solution-oriented, and able to manage competing priorities in a sometimes challenging environment.

Essential Skills and Experience:

·  Flexible attitude with the ability to understand and implement policies and procedures, keeping the beneficiary at the heart of the work

· Demonstrable experience of lone working in a similar environment

· Excellent organisational and time-management skills

· Strong communication skills, with the ability to present information clearly to other staff members

· IT literate

Desirable Skills and Experience:

· Evidence of trauma informed qualifications or experience

What We Offer

· The opportunity to make a meaningful impact in the lives of women recovering from addiction and trauma.

· A supportive and passionate team dedicated to creating lasting change.

· Opportunities for professional development through training and teaching.

· Therapy for staff

· Regular Supervision

SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through SANEline, our Call Back service, email and text support. SANE also promotes and host research into causes, treatments and therapies through its Prince of Wales International Centre for SANE research.

About the role:

We are looking for a compassionate and committed Youth Support and Project Officer to join our SANEline Services team with a dedicated focus on supporting young people affected by mental health.
 

In this role you will;

- Deliver emotional support and to both adults and young people

- Shape and lead on a youth helpline and/or written service

- Liaise with external agencies and services

- Help build and shape youth focused services at SANE

You will bring;

- Experience of supporting young people with mental health needs ideally in complex situations

- Strong safeguarding knowledge

- A trauma informed, empathetic and resilient approach to support

- The ability to build trust and rapport with young people and families

Salary: £30,000-32,000 per annum, depending on experience

What can you expect?

- To work within SANE’s framework, including regular check-ins, debriefs. To receive training specific to your role and the wider SANEline services.

- To become part of an established and diverse team.

- To gain exposure to a wide range of mental health problems.

- To gain valuable practical experience in providing emotional support to both adults and young people.

- A culture where team members support and learn from each other.

- A warm supportive and encouraging environment.

Please note: This role may close early if a suitable candidate is found, please do not delay in submitting your application as interviews are taking place on an ongoing basis
 

Closing date: Midday 23rd July 2025 – early applications encouraged
 

To apply: Please complete your application before the closing date, addressing all areas on the job description and person specification (downloadable below) and tell us why you want to work for SANE. Applications without a supporting statement will not be considered.

Responsibilities & Key Tasks

• Support a caseload of companions to reach their potential through both practical and emotional support.
• Tailor support plans to meet individual need - setting goals, assigning actions, working with other providers and considering the person’s holistic needs.
• Guide induction and exit processes for companions - to ensure that they understand the core principles of the offer at Emmaus and move on to long term, sustainable accommodation after us.
• Support with incident response - including anti-social behaviour, mental health concerns, challenging behaviour - using de-escalation techniques to manage behavior as it arises.
• Liaise with external providers such as the Community Mental Health Team, General Practitioners, DWP, probation, prisons and CAB to ensure specialist advice and guidance is sought where needed.
• Contribute to the planning and introduction of varied and meaningful activities for companions at Emmaus Hertfordshire.
• Ensure Safeguarding concerns are raised at the earliest opportunity through appropriate channels..
• Attend appointments online or in person with companions.
• Maintain accurate records in line with internal policy and with consideration for GDPR principles.
• Perform tasks to support the effective running of the community. Develop and maintain relationships with external providers.
• Participate in an emergency on-call rota to ensure 24/7 support is available for companions where needed.
• Provide written updates for key stake holders as well as for internal meetings.
• Attend team meetings, supervisions, reflective practice and training as required

About you:

We are seeking someone who is comfortable and experienced working in a small company or charity, understanding that our capacity and resources are limited. A 'can do' attitude and a motivated approach are essential. While direct experience with homelessness may not be necessary, you should have a solid understanding of the common challenges faced by those who have been homeless. Attention to detail is essential, as is the ability to identify and promptly address risks or safeguarding concerns. Empathy, attentive listening, and strong verbal communication skills are also key requirements. Proficiency with IT and the ability to maintain up-to-date records in our database are necessary. Additionally, you should have the tools to maintain your well-being in what can be a challenging but rewarding role. You will need to demonstrate and build the resilience required to work with individuals who may struggle to engage with services like ours and think creatively to encourage engagement. While practical experience supporting vulnerable adults is highly desirable, we are also interested in hearing from you if you have transferable skills and a willingness to learn, even if you haven't worked in the homelessness sector before.

The Stuart Low Trust (SLT) is a well-respected and award-winning mental health charity based in Islington, supporting people who are isolated through a varied programme of art, nature and wellbeing group activities.  SLT was founded to be radically different from other charities – uniquely accessible, inclusive, and community-embedded. 

If you enjoy developing a highly valued volunteer team to support our activity programmes, this is the job for you!

What the job offers 

This is an exciting new post at our charity to take forward our Strategy to expand our service support and reach more people in need.  You’ll be responsible for recruiting and on-boarding a diverse team of volunteers who contribute to SLT’s programmes. You won’t be managing volunteers at activities – that’s handled by other team members – but you will make sure that all volunteers feel welcomed, trained, supported and valued. You will provide regular supervision outside activities and work with staff to develop inclusive, consistent volunteering practices across the charity. 

Who we are seeking 

We’re looking for someone with a passion for the value of volunteering, who can bring energy and initiative to develop our volunteer workforce.  You will have a proven track record of supporting volunteers in a community/social care setting. You will have ability to build relationships and collaborate effectively with colleagues across teams. You will have confidence in delivering inductions and facilitating small group supervision sessions. You will demonstrate good organisational and communication skills, including the ability to work with people from diverse cultural backgrounds.  You will be willing to undertake occasional evening work for volunteer availability. 

Job benefits:  

• Hybrid, flexible, supportive working arrangements with a small and friendly team. 

• 25 days annual leave plus bank holidays (pro rata) 

• Occupational pension scheme 

• Line-managed by the Chief Executive, who has 30 years' experience in the charity sector and developed volunteer programmes 

• The opportunity to make a real impact in people’s lives by shaping a welcoming, inclusive and supportive volunteer culture. 

• The chance to lead on volunteer recruitment, induction, training and supervision – and see volunteers flourish and grow. 

• A collaborative work environment where your work directly supports SLT’s frontline services. 

 This post is subject to an Enhanced DBS check and two satisfactory references.  

We are offering an initial 18 months’ contract for this post with intention to make permanent.

 We are embrace diversity, equality of opportunity and inclusion. We are committed to building a team that represents are variety of backgrounds, perspectives and skills.   The more inclusive we are, the more we can achieve.  

Alexandra Palace is partnering exclusively with Robertson Bell in their search for a permanent Finance Director. Alexandra Palace is one of London’s most iconic destinations. For over 150 years, it has stood as a beacon of creativity, community and culture—home to world-first innovations, unforgettable entertainment and open access to green space across 196 acres of parkland in North London.

The Finance Director is a pivotal role within Alexandra Palace, one that combines strategic leadership with hands-on financial stewardship across a uniquely diverse and high-profile organisation.

The role:

• Partner with the CEO and Leadership Team to embed financial planning into every layer of organisational strategy, balancing the organisations objectives across conservation, commercial, community and climate resilience.
• Lead the financial strategy behind Alexandra Palace’s 10-year vision, aligning restoration, growth and innovation across both charitable and commercial activities.
• Act as the senior financial advisor to the Trust, Trading Company and Board Committees - providing clear, confident insight to guide performance, accountability and investment.
• Provide strategic, visible financial leadership that positions the Finance team as a proactive partner - driving innovation, sustainability and delivery across our charitable and commercial priorities.
• Build strong, trust-based relationships between Finance and other teams to enhance collaboration and accountability.
• Drive strategic financial planning, annual budgeting, and forecasting to present a clear, data-led view of organisational health. Ensure timely, transparent financial reporting, audit readiness, and compliance that strengthens trust and accountability with the Board, auditors, and stakeholders.
• Deliver cash flow, funding structures, and investment strategy to ensure long-term sustainability. Provide rigorous oversight of grant and fundraising compliance, unlocking the full value of both restricted and unrestricted income.
• Ensure full compliance with charity, company, trust and financial regulations, acting as Company Secretary for the Trading subsidiary and overseeing all statutory filings, governance obligations and legal responsibilities.
• Oversee VAT return processes and key administrative requirements, maintaining timely reporting and keeping the CEO and Board fully informed and assured.

The organisation:

Today, Alexandra Park and Palace Charitable Trust is the custodian of their extraordinary site. As a charity, they are committed to safeguarding its heritage while continually evolving their offer to meet the needs of today’s audiences and communities. More than 3 million people visit each year to enjoy a dynamic mix of live events, festivals, exhibitions, learning and engagement programmes and community initiatives. Their work is supported by a blended income model - combining commercial income, public funding and philanthropic support which allows them to reinvest in their buildings, our park, and their charitable mission.

Essential criteria:

• Qualified Chartered Accountant, with at least 10 years post qualification experience (ICAEW, ACCA, CIMA, ACA) 
• Extensive experience working in a financial leadership role within the Charity and Not for Profit sector
• Experience working with charity trading subsidiaries and dealing with entities singularly and as a group
• Experience of delivering Annual Reports and Accounts process end to end
• Experience implementing new financial systems and processes
• Strong leader with an authentic approach, able to build and empower a team
• Excellent communication skills with the ability to present financial reports at Board level, and support non-finance manager with understanding financial information

The position will be based at Alexandra Palace and requires regular office attendance. The closing date for applications is 24^th August with first stage interviews taking place on the week commencing 8^th September.

Applications will be under constant review before the closing date, so please submit your application to our exclusive search agent, Robertson Bell. Apply now to be considered!

We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Job Title to play a pivotal role in our Service in location.
Sounds great, what will I be doing?
We are seeking a proactive and detail-oriented professional to develop, implement, and continuously improve management reporting systems and structures. In this pivotal role, you will work with key stakeholders to ensure timely and accurate reporting, analyse data to produce insightful management information, and establish monitoring systems that highlight early warning signs when goals are at risk. You will support the Head of the Chief Executive's Office by drafting briefing documents, coordinating communications, and providing timely input on internal and external matters relevant to Hestia's mission. The role also involves maintaining governance records, managing internal communications to promote innovation and culture change, and liaising on behalf of the Chief Executive's Office. Additionally, you will conduct research, provide information as needed, and represent Hestia at both internal and external enga
gements. This is an exciting opportunity to play a key role in supporting strategic decision-making at the highest level of the organisation.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
The ideal candidate will have a minimum of five years' experience in office management within a complex organisation, along with proven line management experience. Strong interpersonal skills are essential, with the confidence and tact to interact and influence effectively at all levels of the organisation. The role requires a high standard of written communication, a proactive approach to problem-solving, and the ability to manage multiple priorities while maintaining consistently high standards in a fast-paced environment.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Informatio
n for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

About the Role

This is an exciting new role which will help the Methodist Church in Britain to embed in the life of churches its commitment to be justice-seeking. 

In 2024, the Church adopted a Strategy to embed the Methodist Conference’s Justice-Seeking Church Report in local churches, across the Connexional Team and throughout the life of Methodism. 

The Justice-Seeking Church Officer will shape and develop this work across all levels of the Church in creative and innovative ways, identifying opportunities and responding to challenges.  They will strengthen leadership for justice across churches, and enable collaboration across programmes and issues. They will enable theological reflection and will lead on shaping the vital emerging work around participation of people with lived experience of poverty.

You will be a member of the Justice Team but work collaboratively with many others. You will also be part of the wider Mission Team, playing a key role in the implementing its strategy in response to Our Calling and the Methodist Way of Life.

In this post, you will focus on the following priorities:

• Developing and embedding key areas of the Justice-Seeking Church strategy in churches and the Methodist Connexional Team
• Strengthening leadership in social justice and social action
• Developing opportunities for faith formation and theological engagement
• Developing new work around the leadership and participation of people with lived experience of poverty

About You

The ideal candidate will need the following:

• Experience in building influence and motivating wide a range of people and groups
• Effective and strategic communication skills
• Experience of enabling people to reflect theologically on justice issues
• Knowledge of and a passion for justice

This post carries an occupational requirement for the post holder to be a Christian (in accordance with the Equality Act 2010).

Should you require further information or wish to discuss this role informally, please contact: Rachel Lampard after 11 August (contact details on website).

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

Location: This is a hybrid position, with an average minimum of 2-3 days based in our London office, working remotely from your home, and some travel around Britain. You should live within commuting distance of our London Office.

Hybrid Working: Connexional Team staff based at Methodist Church House have a hybrid work pattern which is currently 2-3 days in the office, and the remaining days remote.

If you have questions about the vacancy or require reasonable adjustments to be made at any stage of the recruitment process, please email HR (details on website).

Please click apply to be redirected to our website. 

Closing Date:  27 August 2025

Interview Date:  15 September 2025 in central London

The post-holder will maintain a manageable caseload of clients needing support with their welfare rights and benefits. The role is to support the Welfare Rights Advice Project Team with the following:

1. To carry out an initial client assessment, identifying any issues with their benefits and any claims they can make to maximise their income.
2. Provide casework (including challenging decisions) for welfare benefits available to clients with mental health difficulties and their carers: i.e. Personal Independence Payments, Universal Credit, Employment and Support Allowance and Housing Benefit.
3. Provide information and advice as appropriate about issues related to a client’s particular situation.
4. Provide advice and casework for mobility and discretionary schemes and personal grants that could be of benefit to clients.
5. Take referrals directly from service users, carers or staff from other agencies (encouraging use of our online referral form)
6. Signpost and refer clients to agencies that assist with transition from hospital to community living, or to tackle social isolation and improve mental wellbeing.
7. Maintain records in accordance with Hear Us policies and procedures, including the handling of confidential and private documents and keeping written and computer records up to date and secure.
8. Liaise with GPs, CMHT’s and other agencies to obtain supporting documents, by telephone, letter and e-mail.
9. Taking confidential telephone messages from clients and outside agencies.
10. Take part in weekly WRAP team meetings regarding case allocation, and stay up to date with changes in benefits legislation. 
11. Attend regular supervision and yearly appraisals with line manager.
12. Assist WRAP manager to write reports and evaluate the project for funding bids and to support and promote the project.
13. Collect and distribute flyers and leaflets for signposting purposes.
14. Attend Hear Us staff meetings, staff development days, and other Hear Us events (e.g. Hear Us Open Forum) where directed by line manager.
15. Attend identified training and other personal development activities that will support you in this role.
16. Develop and maintain healthy working practices for yourself, with clear personal and professional boundaries.