Supported living service manager jobs in Birmingham
Special Olympics GB is proud to support some of the most inspiring athletes in the world — individuals with intellectual disabilities who compete from local to international levels, breaking down barriers and showing the transformative power of sport both on and off the field of play.
As we enter an exciting new chapter, we are seeking an outstanding Director of Operations to join our Executive Leadership Team. This is a pivotal role for a strategic and values-driven leader who can strengthen our organisation, drive operational excellence and help deliver even greater impact for athletes, families and communities.
Working closely with the Chief Executive, Board and wider movement, you will lead organisational performance across governance, safegaurding, finance, people, systems, planning and delivery, ensuring Special Olympics GB is resilient, ambitious and fit for the future. As Executive Lead for Safeguarding and Welfare, you will champion a culture where the wellbeing, safety and dignity of every athlete remains at the heart of everything we do.
We are looking for someone who:
- Is inspired by the power of sport to transform lives and create more inclusive communities.
- Brings significant senior leadership experience and a track record of organisational development and operational excellence.
- Can translate strategic ambition into effective delivery and sustainable growth.
- Has experience of governance, compliance, finance, risk management and safeguarding.
- Builds strong relationships and partnerships, influencing with credibility and integrity.
- Leads with empathy, accountability and a commitment to inclusion.
The Director of Operations at SOGB is a wide-ranging, key role, reporting to the Chief Executive as a member of the Executive Leadership Team (ELT). Working across the organisation, the Director of Operations manages the operational and support services activities including governance, compliance, HR, business processes, IT, safeguarding, finance and health & safety to ensure that the organisation runs smoothly, efficiently and effectively.
Application Instructions
For Job Role specifics and how to apply please see the below SOGB Director of Operations Recruitment Pack.
The closing date for applications is Friday 4th September 2026 at 9am. There will be a two- stage interview process that will cover both culture/motivators and thematic competencies. Stage 1 interviews will take place week beginning 28th September 2026 and stage 2 will take place week beginning 5th October 2026.
To apply, please send a covering letter (maximum 2 pages) explaining why you wish to apply for the Director of Operations role. It is important that all prospective candidates understand our mission and are driven by our cause. Referring to the role description, please be specific about how your skills and experience will help you undertake this role. Generic applications will not be considered.
We are Special Olympics GB. We are Inclusion in Action.



The client requests no contact from agencies or media sales.
ID: 1861 Senior Website & Digital Content Manager
Service: Digital Marketing
Salary: Grade 4 point 38: £37,867.30 pro rata (£46,703 FTE) per annum, plus £480 home-based allowance FTE per annum (£389 pro rata)
Location: Homebased
Hours: Part time, 30 hours per week
We offer flexible working arrangements - please see below for more details.
Contract: Temporary 12 month contract (mat leave)
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity to lead the Website and Digital Content Team through a crucial period. You will have the chance to manage a portfolio of websites, including Family Action’s and Relate’s, and oversee the development and creation of digital content for a range of channels. You will manage a small team and work collaboratively across the wider development and external affairs directorate to drive brand awareness and income generation.
Main Responsibilities (for details check the job description and person specification):
· Strategically manage a portfolio of websites across two distinct brands and a number of sub identities, ensuring they meet organisational goals, user needs, and sector best practice.
· Lead on the development and creation of digital and multimedia content across Family Action and Relate brands to support key business objectives
· Lead continuous optimisation of sales and donation journeys across Family Action and Relate websites, including testing, personalisation, and conversion rate improvements.
· Oversee the development of a new Relate website as part of a wider adaptive change programme, working closely with the Website and UX Manager and other key stakeholders.
· Use sophisticated analytics, data and insight tools to test, measure and evaluate content and website performance against KPIs, drive decisions and prioritise enhancements.
· Line manage a small team including a Website and UX Manager, Digital Marketing Executive, Content Executive and two temporary Website Project Managers
Main Requirements (for details check the job description and person specification):
· Extensive experience of website development and management within complex organisations
· Extensive experience of managing complex digital projects with multiple stakeholders such a website builds
· Experience of optimising website user journeys to drive a measurable increase in conversions such as sales and donations
· Ability to drive and manage content generation, working with a range of subject matter experts and within a robust governance architecture Extensive experience of using tools such as Google Analytics, Google Tag Manager, Google Search Console and Bing Webmaster to successfully plan, measure and evaluate content performance
· Experience of line management
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Apply Now” link below and fill out our digital application form
· Closing Date: Monday 31st August at 23:59. Please note, we may close the position early if we find the right candidate.
· To learn more about Family Action: Careers
Interviews will likely to take place virtually during the first week of September 2026.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: matthew.dennis (full email address located on advert document)
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



Social entrepreneurs scaling their ventures face a specific set of challenges including income generation, hiring, governance, hard calls about growth and risk, all alongside scaling their social impact. We’re recruiting learning and enterprise development managers who’ve lived that journey themselves, to bring first-hand credibility and challenge directly to the entrepreneurs on our scale-up and scale-up-plus programmes.
You’ll hold ownership of SSE’s scale-up approach, shaping our learning content on strategy, profitability and the systems that hold a growing venture together – grounded in what actually works, not just what’s written down. Facilitation sits at the heart of this role. You’ll design and deliver learning programmes and group sessions for cohorts of entrepreneurs as well as leading 1-2-1 coaching and diagnostics, and delivering Action Learning Sets, SSE’s long-standing peer-coaching method (training provided).
We’re looking for people who’ve founded or led a VCSE with an annual turnover of £100,000 or more and held financial accountability such as statutory reporting to the Charity Commission and, where relevant, Companies House, reporting to a board or funders, and making hard calls about growth, income and risk.
You’ll succeed in this role if you believe in what social entrepreneurship can achieve and want to turn your experience into supporting social ventures to scale and create more impact in their communities and beyond
To equip people with skills, funding, and networks to realise their potential, improve lives and protect the planet.
The client requests no contact from agencies or media sales.
Natural Capital Assessment Partnership
The Natural Capital Assessment Partnership (NCAP) has operated for over 30 years. Formerly the Habitat Biodiversity Audit, a key remit of NCAP has been to survey and gather habitat data across Warwickshire, Coventry and Solihull, combining ecological field surveys with pioneering satellite imagery and remote sensing analysis. A second key aspect of NCAP’s work is managing the Local Wildlife Sites programme for the region.
Data acquired and produced by the team supports Local Wildlife Site designations, Local Nature Recovery Strategy development and monitoring, and creates baseline habitat reports and statistics. This localised yet UK-leading dataset provides robust evidence for decision-making and monitoring, plus a unique record of land-use change over the past two decades. Combined with Biological Records Centre species data, it offers an unrivalled picture of the local state of nature.
NCAP is funded by local authorities, managed by Warwickshire Wildlife Trust and hosted by Warwickshire County Council.
The client requests no contact from agencies or media sales.
Position: Community Physical Activity Project Co-ordinator (MS Warrior Alumni Club)
Hours: Part-time, 14 hours a week
Contract: Fixed term until 31 March 2027
Location: Home-based, Scotland
Salary: £26,912 per annum FTE (£10,764.80 per annum for 14 hours per week) plus excellent benefits
Salary Band and Job Family: Band 1, Charity
About us
We make sure people living with MS are at the centre of everything we do and it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Can you inspire people, build partnerships and create communities that help people living with MS thrive?
We're looking for someone who believes that peer support, movement and community can transform lives.
Thanks to funding from the Movement for Health Grant Scheme, we're creating an exciting new fixed-term role to develop the MS Warrior Alumni Club. Building on the success of the 12-week MS Warrior programme, you'll help create opportunities for people to remain active, connected and supported long after the programme ends through local activities, online communities and volunteer-led peer support.
Working alongside volunteers, people living with MS, healthcare professionals and community partners, you'll create opportunities that encourage ongoing physical activity, wellbeing and peer support across Scotland.
A key part of the role will be recruiting, supporting and developing a network of MS Warrior Alumni Champions. Using their own lived experience, these volunteers will encourage others to build confidence, overcome barriers to physical activity and become part of a supportive, community-led network.
You'll also develop partnerships with leisure providers, community organisations and healthcare professionals, creating more inclusive opportunities for people living with MS to be active in their local communities.
This is an opportunity to shape an innovative model that has the potential to influence how community-based physical activity and peer support are delivered for people living with MS across Scotland.
No two days will be the same. One day you might be facilitating a community conversation with people living with MS, the next you'll be supporting volunteers, developing new partnerships or helping launch a local wellbeing activity.
If you're passionate about community development, partnership working and helping people live well with MS, we'd love to hear from you.
Please note this is a part-time 14 hrs per week fixed term contract until 31 March 2027
Closing date for applications: 12:00 noon on 30 August 2026
Anticipated interview date: 10 September 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS

We can’t fix issues like poverty, inequality, health and climate change alone. We are fully conscious of the scale of the challenge that faces the country and the urgent need to respond. That’s why the School for Social Entrepreneurs exists, to empower and equip people with entrepreneurial ideas and solutions to grow the social economy. The social economy is a movement of organisations and enterprises that prioritise people and planet. Together, we are committed to tackling the greatest social and environmental challenges of our time.This is a new and exciting role at a significant time of growth for the School for Social Entrepreneurs. In the coming year. we are developing new programmes, working with leaders who are developing small community led social and environmental projects as well as leading larger charities and social businesses developing social investment and housing solutions.
We’re not a traditional funder. Our grants tend to be small, but they punch above their weight, helping social and environmental entrepreneurs take the next step to grow their organisations. Our grants run alongside learning programmes, challenging and supporting leaders. We’re innovative in how we do this, through both traditional and enterprise grants. We lead on Match Trading™, a grant that challenges leaders to grow their trading income, and we are working on further grants innovations.
You will work with our Grants Team, Project Co-ordinators and Assessment Lead to develop and support grant management across a range of programmes. Your role will be to lead on specific programmes, including supporting assessment, onboarding and grant management. You will ensure that grantees are fully supported to manage their grants and ensure that grant management is compliant, auditable, efficient, and timely. You will support the development of grant policies and processes, writing grant paperwork and documentation, overseeing payments, and reporting to the wider Programmes Team and others about our work.
You don’t need to have managed grants before, but you do need to have a good understanding of a wide range enterprises and charities, gained through experience of training, business consultancy or development support. You will have a good understanding of business models, legal structures and financial systems that social and environmental organisations and community run and owned businesses may use. You will need to understand social enterprise finances, be able to read accounts, budgets, cashflows and have a good knowledge of social enterprise income streams.
We need someone who understands how hard it is to start up and grow social and environmental enterprises and can support people from diverse backgrounds in managing their grant, finances and growing their business.
Are you up for the challenge?
Interviews: Friday 18th and Friday 25th September (online)
To equip people with skills, funding, and networks to realise their potential, improve lives and protect the planet.
The client requests no contact from agencies or media sales.
We are looking for a dynamic, technically skilled Head of Evaluation to play a senior role in shaping and delivering Youth Futures’ evidence strategy.
You will lead a team of Evidence and Evaluation Managers and oversee a portfolio of complex evaluations, helping us generate credible, useful evidence about what works to support marginalised young people into good work.
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Reporting to the Deputy Director of Evidence and Evaluation, you will be responsible for ensuring high-quality delivery of a portfolio of complex impact evaluations.
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You will have a sound understanding of youth employment and/or skills and design evidence-generating projects in a complex field that includes partners from national and devolved government, the third sector and employers.
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You will manage a team of Evaluation Managers, supporting their development while delivering projects that inform Youth Futures’ strategic goals.
This is an opportunity to shape some of the most important evidence being generated on youth employment in England. The role suits someone who enjoys combining technical evaluation expertise with leadership, judgement and collaboration, and who wants their work to influence real decisions about how services, funders and policymakers support young people.
We currently operate a hybrid model of two-days per week in the office and three-days from home.
Please download our recruitment pack for more information on this opportunity. To apply, please visit our website.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.



The client requests no contact from agencies or media sales.
Permanent
16 hours over 2 days to include Sundays and Bank Holidays
£10,681.08
Location: Castle Bromwich
Benefits include but not limited to:
-Enhanced maternity/paternity leave
-We match up to 8% pension
-Free counselling service
-Opportunities to develop and widen your skills
-2 days of paid volunteering time per annum to support another part of the organisation
About us:The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.
We run over 100 retail shops covering the whole of the UK - every one of these shops play a vital role in our mission to providing support to children and young adults. Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
About the role:This role sits within our Retail Domain, which transforms donated goods into vital income to support young people across the UK. You'll play a key part in our Castle Bromwich shop, supporting the shop manager to manage the team to deliver excellent customer service, community engagement, and income generation. As part of this role, you will be required to follow a shift of 2 days to work Sundays and bank holidays.
We're looking for a passionate and motivated Assistant Manager with the ability to lead people, grow a volunteer team and assist the shop manager to drive shop profits, driving improvements that strengthen the shop's performance and community impact.
Key Skills and Competencies:
The required skills and competencies for this role are:
-Retail or similar supervisory experience,
-Excellent people and customer service skills
-Good IT skills
-Experience of cash handling and basic understanding of performing to income and expenditure budgets
-Confidence, positivity and resilience in managing the shop and making decisions in the absence of the Shop Manager
It would also be an advantage if you have any of the following skills and competencies:
-Full driving licence and access to a vehicle
-Experience of supervising volunteers
-Understanding of the charity retail sector
Closing date: Monday 31st August 2026.
Interviews: Date to be confirmed.
The Children's Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 2 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.
AI tools can support your application but only when used appropriately. You're welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters.
Help us ensure that no amputee needs to cope alone.
Fixed term contract for 2 years starting from the contract start date with the possibility of extending subject to funding.
The Limbless Association is looking for an experienced and passionate Regional Development Manager (one in the North including Northern Ireland and one in the South including Wales) to help expand our reach and strengthen support for amputees and their families across the UK.
This is an exciting opportunity to join a growing national charity and play a key role in developing partnerships, increasing engagement and ensuring more people can access life-changing support services.
You’ll work with rehabilitation centres, healthcare professionals, service users, volunteers, supports and sponsorship partners to strengthen referral pathways, grow regional outreach and ensure amputees feel informed, connected and supported throughout their journey.
We are looking for someone who:
- Builds strong relationships quickly
- Is passionate about community engagement and inclusion
- Understands partnership working
- Can work strategically whilst remaining hands-on
- Wants to make a meaningful difference
In return, we offer flexibility, autonomy, supportive leadership and the opportunity to shape services that have real impact.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Permanent | 37.5 hours per week, Monday to Friday (no evenings, bank holidays or nights)
Occasional Saturday cover required.
As a Clinical Services Matron at MSI Reproductive Choices UK, you'll have the opportunity to shape how care is delivered across your region, leading talented clinical teams, developing future leaders and ensuring every client receives safe, compassionate and exceptional care.
This is more than an operational leadership role. It's an opportunity to influence clinical excellence, inspire others and make a lasting difference to both colleagues and the people who rely on our services every day.
Lead people. Improve services. Drive change.
You'll provide leadership across multiple treatment centres, supporting Clinical Team Leaders and multidisciplinary teams to consistently deliver outstanding clinical care.
From coaching and developing colleagues to strengthening clinical governance and identifying opportunities for service improvement, you'll be trusted to create an environment where people can thrive and high-quality care is the standard, not the exception.
Working collaboratively with operational and clinical leaders, you'll help shape the future of our services while ensuring compliance, quality and client experience remain at the centre of every decision.
The impact you'll have
As Clinical Services Matron, you'll play a vital role in:
- Leading and developing high-performing clinical teams.
- Promoting a culture of safety, accountability and continuous improvement.
- Maintaining excellence in clinical governance and regulatory compliance.
- Supporting service innovation and quality improvement across multiple sites.
- Coaching and mentoring colleagues to reach their full potential.
- Ensuring every client receives compassionate, person-centred care.
Travel across regional treatment centres forms part of this role, giving you the opportunity to build relationships with teams and provide consistent leadership across the region.
We're looking for a leader who...
You'll be a registered healthcare professional with significant leadership experience and a genuine passion for developing people.
You'll bring experience of leading clinical teams, a strong understanding of governance and patient safety, and the confidence to influence, support and inspire others through change.
Experience within sexual and reproductive healthcare or leading across multiple sites would be advantageous, but most importantly, we're looking for someone who shares our commitment to delivering exceptional care and creating positive outcomes for both clients and colleagues.
Why Join Us?
We offer a supportive, values-driven environment where your contribution is recognised and rewarded:
Financial & Rewards: Aviva pension (up to 5% employer contribution), Blue Light Card discounts (4,000+ perks), Cycle to Work scheme, season ticket loan, and long-service recognition rewards.
Wellbeing & Work–Life Balance: Opportunity to buy and sell annual leave, 24/7 GP access and EAP via Westfield Health, an extra day off for your birthday, accredited Mental Health First Aiders, family-friendly policies and a national employee recognition programme.
Learning & Career Development: Clear career pathways, paid training and development, accredited apprenticeships, and learning agreements to support your professional growth.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Post: Support Team Leader
Department:Supported housing
Reports to:Support Service Manager
Working Hours:37.5 hours per week
Salary: £35,295 per annum
Location:Coventry
About ACH:
ACH (Ashley Community Housing) is an award-winning social enterprise specialising in the economic, social and civic integration of refugees via accommodation and community-based training support.
Our vision
For all refugees coming to the UK to be successfully integrated into society with access to adequate accommodation, employment and education.
Purpose of job
The postholder will lead, develop and motivate a team of support practitioners to ensure that immediate pastoral resettlement support packages are developed and delivered to meet the specific individual needs of each tenant, which ultimately facilitates their moving towards living with a greater independence.
To take overall responsibility for the successful running of the support service as agreed. In line with the requirements of our regulatory bodies and company policies and procedures. To promote and ensure high standards of support and involvement opportunities for our tenants.
Key Responsibilities
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Provide support, guidance and training to support team to ensure they are equipped with the tools and skills to deliver high quality support and involvement programmes in their area. This includes ensuring that ACH’s internal quality framework for Involvement best practice, and relevant policies and procedures are followed.Train support team in Support Processes to ensure that Support Plans, Risk Assessments, Reviews, Exit Interviews are carried out within the required time frames.
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Carry out monthly one to one’s with staff and coordinate weekly or bi weekly staff meetings.
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To line manage staff team and act as the first point of contact and to effectively manage, supervise and develop the support staff and any apprentices or volunteers.
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Support the Housing Team in receiving new referrals and these being processed to ensure empty rooms are let. Work with the Housing Team to ensure that residents are aware of their responsibilities regarding rent payments and licence agreements.
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Work with other ACH teams to maintain effective internal referral procedures for residents to engage with wider ACH services such as Training and Employability Support
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To maintain an excellent standard of safeguarding practice and awareness throughout the service and staff team and to support staff on safeguarding issues. Working in line with ACH’s Safeguarding Policy to follow up any safeguarding related issues and ensure they are dealt with effectively with appropriate referrals to safeguarding boards, local authorities social services and where necessary the Police.
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To provide and seek training, support and guidance for staff and to implement staff training programmes. Ensuring all staff have completed any mandatory training and any training specific to service delivery.
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Ensure that staff maintain Continuing Professional Development logs that record trainings undertaken.
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Monitor support service ensuring that support plans and risk assessments are reviewed, evaluated and updated regularly. To ensure all paperwork is completed to a high standard and clear and concise records are maintained.
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Regular monitoring of CRM, making use of data reports to ensure that support outcomes are being reached.
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Carrying out quality audits of support service and report findings to management and make recommendations for service improvements. To ensure best practice through internal auditing and self-monitoring.
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Provide regular information and reports for Committee and other stakeholders to demonstrate the impact of activities and outcomes achieved by the support team.
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Complete monthly Support Service KPI Reports in line with ACH reporting procedure.
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Recruit, induct, manage and motivate employees within the team, ensuring they are trained in the performance of their duties and appraised of their performance; organise, supervise and monitor their performance, thereby ensuring the provision of efficient, effective and high quality services. Dealing with all personnel issues in conjunction with the HR Manager as necessary.Maintain personal records on the HR database, manage holiday requests.
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Represent ACH professionally to external stakeholders.
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To work with the Support Service Manager and Head of Support and Housing to ensure effective administrative systems and procedures relating to the effective running of the support service are in place.
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Where needed to cover support delivery for a small, designated caseload of residents.
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If department is IAA registered maintain high-quality case management system in line with IAA Code of Standards.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Individual Giving and Legacies Manager
Fundraising & Engagement | Remote (UK-based)
Salary: £45,000 per annum
Hours: Full time (35 hours per week to be worked over 5 days)
Location: Home-based in the UK with occasional paid travel to London
Contract: Fixed Term Contract until 30 June 2029 (with potential for extension)
Join Population Matters
We are a UK charity with a global remit. Our vision is of a world in which our human population lives fairly and sustainably with nature and each other. As we enter an exciting new phase of growth and influence, we’re looking for an experienced, proactive Individual Giving and Legacies Manager to launch and lead our public fundraising portfolio, deepen supporter relationships and help grow sustainable income.
About the Role
We’re looking for a strategic, hands-on fundraising leader who can develop and deliver our Individual Giving and Legacies programme, spanning legacies, membership, regular giving, lottery, appeals, publications, merchandise, Gift Aid, in-memory giving and supporter care. You will be able to balance planning with delivery, using data-driven insight to acquire, retain, upgrade and reactivate supporters while building a positive team culture where your team members feel valued, supported and empowered to do their best work.
Important Information
· This is a UK-based role
· Applicants must have the Right to Work in the UK
· We are unable to offer sponsorship
Apply Now
If you’re ready to play a vital role in a purpose-driven organisation and help shape a more sustainable future, we’d love to hear from you. Please submit a CV (not more than 3 pages) and answer the application questions explaining your interest in this role and how you meet the criteria in the Person Specification. A cover letter is not required.
Closing date: Monday 24 August 2026 at 09:00 (BST)
Population Matters is an inclusive and diversity-friendly employer. We are committed to equality, diversity and inclusion across everything we do. We welcome and encourage applications from people of all backgrounds and do not discriminate based on disability, race, colour, ethnicity, gender, religion, sexual orientation, age and all other categories protected by law. Please refer to our full EDI statement attached with this advert.
If you require any adjustments to make the process more accessible, or to arrange an informal conversation about the role, please see contact details within our EDI statement attached below this advert.
Thank you for your interest in Population Matters.
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The client requests no contact from agencies or media sales.
Remote (Surrey and surrounding areas) | 18 – 24 hours
£27,500 pro rata | Flexible working | Real impact
Are you kind, caring and professional – the sort of person who listens deeply, holds space for others, and wants to make a real difference?
At Jigsaw South East, we support children and young people who are facing or coping with the death of a loved one. We’re looking for a compassionate and confident Grief Support Worker to join our small, dedicated team.
In this role, you’ll:
- Support families one-to-one and in groups, both pre- and post-bereavement
- Hold meaningful (and sometimes tough) conversations with warmth and sensitivity
- Help children feel less alone in their grief, and families feel more connected
- Contribute to our PIECES group programme, helpline, and referral process
This isn’t just a job, it’s a chance to walk alongside people at one of the hardest points in their lives and offer light, steadiness and support.
We’re looking for someone who brings:
- A warm, person-centred approach
- Experience working with children and families
- Emotional resilience and a strong sense of purpose
- The ability to travel across Surrey and attend some evening/weekend sessions
We offer:
- Flexible working
- TOIL and supervision
- Ongoing training and personal growth
- A supportive, values-led team who genuinely care
If you believe in the power of kindness and want to help children feel seen, safe and supported, we’d love to hear from you.
View our recruitment pack for more information including a full job description and person specification:
The client requests no contact from agencies or media sales.
Role: Dads’/Partners’ Peer Support Worker
Location: Birmingham wide / Hybrid working
Hours: 37.5 hours per week, Monday to Friday (with some occasional evening and weekend work)
Salary: £25,363 – £26,419 per annum, subject to experience
Contract: Fixed-term for 12 months
Benefits: Flexible working, 36 days leave (including bank/public holidays), 5% matched pension contribution, ongoing support and supervision sessions
Reports to: Operations Director
Please note: To allow Acacia to provide specialist, relatable peer support, there is a Genuine Occupational Requirement (GOR) for this role to be filled by a male, who is a dad or partner and has relevant lived experience of perinatal mental health and/or other mental health difficulties.
What will the role involve?
The Dads’/Partners’ Peer Support Worker will play an important role in helping us reach and support more fathers and partners across Birmingham. The role will be community-based and will involve regular travel across the city, working closely with Family Hubs, community organisations and other local partners.
A key part of the role will be establishing and facilitating dads’ stay-and-play groups across Birmingham’s Family Hub areas. These groups will provide opportunities for dads to spend quality time with their children, meet other fathers, build supportive relationships and access support in a welcoming and informal environment.
The postholder will also provide one-to-one peer support, drawing appropriately on their own lived experience to build trust, offer encouragement and help fathers and partners feel less alone. They will support individuals to access relevant mental health, wellbeing, family and community services where needed.
The role will also help to raise awareness of fathers’ and partners’ perinatal mental health through community events, online resources and social media. Working alongside Family Hubs and other local services, the postholder will help dads and partners develop coping strategies, strengthen their support networks and feel more confident about moving forward.
Travel expenses incurred as part of the role will be reimbursed in line with Acacia’s Expenses Policy.Due to the post requiring regular travel across Birmingham, the applicant should ideally have access to a car for work purposes.
Please note the role will be subject to criminal record, right to work and reference checks.
Interested in applying?
If you are interested in being considered for the role, please read the attached job pack and complete the attached application form, explaining how you meet the points in the person specification. Your application should outline your relevant skills and experience, along with the qualities you feel you would bring to the role.
Please return completed application forms by Sunday 06 September 2026.
If you have any specific questions or would like to talk through any aspect of the role, please contact the recruiting manager for further information.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Communications Manager provides operational leadership for CLAPA's communications delivery, ensuring communications and marketing activity is effectively planned, prioritised and delivered in support of the charity's strategic objectives.
Reporting to the Head of Communications and Marketing, the postholder is responsible for translating the communications strategy into coordinated day-to-day delivery. They will oversee the planning, scheduling and operational management of communications activity across the organisation, ensuring work is appropriately prioritised, resources are allocated effectively and projects are delivered to a consistently high standard.
The role directly manages CLAPA's Communications Officers, embedding effective planning, briefing and workflow processes that enable the team to deliver proactive, creative and high-quality communications.
Acting as the primary operational lead for communications delivery, the postholder will ensure colleagues across CLAPA receive responsive, well-planned communications support while maintaining clear priorities and protecting the team's capacity to deliver its best work.
If you think you have the talent, passion and experience to help us ensure we can always meet the needs of the community we serve, we want to hear from you.
Thank you for your interest in working at CLAPA.
In your cover letter please ensure that you detail your skills, knowledge and experience & how they relate to this role. Refer to the Job Description & Person Specification, giving examples from work, education, volunteering or personal experience where relevant. Please ensure that the information you give is relevant to the advertised post. Experience gained outside the UK is also relevant.
From diagnosis to adulthood. For a lifetime with cleft – we're here for the journey.



The client requests no contact from agencies or media sales.