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95

Supported living service manager jobs in Birmingham

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Closing in 2 days
St Basils, Birmingham (Hybrid)
£33,856 - £36,486 per year
Posted 1 week ago
Closing in 4 days
Acacia Family Support, The Royal Town of Sutton Coldfield (Hybrid)
£25,363 - £26,419 per year
Posted 1 month ago
Headway - the brain injury association, Remote
£35,000 FTE (pro rata for 21 hours per week) (days are flexible)
Are you passionate about improving standards or care, for brain injury survivors? This could be the perfect role for you.
Posted 5 days ago

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Not For Profit People, Remote
£38,000 pro rata (£30,811 actual salary for 30 hours per week)
Posted 1 week ago
Closing in 4 days
IPSEA, Remote
£40,000 - £45,000 per year
Posted 3 weeks ago
Closing in 6 days
School for Social Entrepreneurs, Remote
£43,116 per year
A unique role for an experienced leader and facilitator possessing a strategic development and stakeholder management skillset.
Posted 6 days ago
Now Foster, Remote
Starting from £40,000 per year, subject to experience
Posted 6 days ago Apply Now
Closing in 5 days
SIFA Fireside, Deritend (On-site)
£14,687.4 per year
Posted 1 week ago
Molly Rose Foundation, Remote
£47,000 - £51,000 per year
Join Molly Rose Foundation to develop and deliver a new corporate partnerships fundraising strategy and help keep children safe online.
Posted 1 week ago Apply Now
Page 2 of 7
Birmingham, West Midlands (Hybrid) 0.81 miles
£33,856 - £36,486 per year
Full-time
Permanent
Job description

To act as the organisational lead for St Basils’ feedback processes, ensuring the effective implementation of St Basils’ Comments, Complaints, and Compliments Policy. The postholder will oversee the complaints and feedback processes in their entirety, ensuring complaints are handled promptly, fairly and resolved with well‑evidenced outcomes.

The Complaints Manager will have a thorough understanding of the Housing Ombudsman’s Complaints Handling Code requirements and will be responsible for ensuring compliance with the Code and for producing and submitting the relevant regulatory reporting.

The postholder will implement and lead an organisation‑wide lessons‑learned framework from complaints outcomes, driving change that improves services for thousands of young people, making sure they feel heard and respected.

Application resources
Organisation
St Basils View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 26 August 2026
Closing date: 04 September 2026 at 11:14
Job ref: 2026 - 1631
Tags: Advice / Information, Communications, Conflict Resolution / Peace, Investigation

The client requests no contact from agencies or media sales.