Supported living service manager jobs in Birmingham

Location: Home based within commuting distance of either Edinburgh, Cardiff or Belfast 

Salary: £32,750 per annum
Hours: 35 hours per week 

Interview date will be scheduled as and when applications are received. Please apply promptly as the vacancy will close once we have appointed a successful candidate.  

This is a full time fixed-term position for one year (with possible extension subject to funding). 

 

Who we are looking for  

Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we’re looking for a Senior Policy and Public Affairs Officer – Devolved Nations to help us build on this momentum.

The role of the Senior Policy and Public Affairs Officer - Devolved Nations is vital to achieving our UK-wide advocacy mission: to reduce health inequalities in type 1 diabetes, to widen access to type 1 diabetes treatments and technologies and to ensure that people with type 1 get access to emerging new treatments and future cures in the devolved nations.  

You will lead on projects with key stakeholders and high-level Parliamentarians, such as our access to treatments and early detection work, as well as people with type 1 diabetes, policy makers and researchers. You will help to deliver Breakthrough T1D’s influencing plans, improving access to and choice of type 1 diabetes treatments and technology in the devolved nations.  

Experience required 

• Experience of working successfully with politicians, their offices, Government departments, and other public affairs stakeholders to influence policy and to influence public/stakeholder discourse across the devolved nations

• Experience of leading public affairs delivery in at least one (preferably all) of the devolved nations 

• Experience in analysing Government policy in-depth and creating policy briefings  

• Experience of drafting briefings, reports and policy submissions   

• Experience of communicating across a range of parliamentary and professional stakeholders at all levels   

• Demonstrable knowledge, interest and experience of working in a public affairs and policy-based environment 

• Experience of organising stakeholder events  

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements 

• Flexible working and will consider compressed hours 

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service 

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment 

• Season ticket and cycle loan 

• Pension scheme 

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates 

• Personalised training to suit your career aspirations and professional development 

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

At Walking With The Wounded, we support those who have served with mental health, employment and wraparound care coordination programmes tailored to the unique needs of the individual. Whether mentally, socially or physically wounded, we provide bespoke services dedicated to getting those who have fallen the furthest back on track and moving forward with their lives.

As part of Op COURAGE, the veterans mental health and wellbeing service, we will be employing a new Veteran Liaison Support Officer. This role will work in collaboration with Pennine Care NHS Foundation Trust to support veterans in the mental health pathway.

The successful candidate will ideally be located in the Greater Manchester area with the ability to travel where required.

WWTW’s Care Coordination service involves the assessment of needs for your client, the sourcing of appropriate support and the ongoing navigation of that support. You remain the central point of contact as you support your service user to address their challenges, which may include a lack of secure housing, debt, social isolation, relationship breakdowns, lack of education and training, welfare issues or substance misuse.

We are looking for a Veteran Liaison Support Officer (VLSO) who can work within a muti disciplinary team and fully appreciates the patience, resilience and self-motivation that is required to support a dispersed and diverse caseload of individuals. You must be someone who is able to work independently, particularly in managing your time and caseload, whilst recognising that you are one crucial element of a wider team of support who will need to work collaboratively to get the best outcome for clients. We welcome applicants who have experience or specialise in housing, although it is not essential.  Experience of working with veterans would be beneficial although again, not essential.

The Veteran Liaison Support Officer (VLSO) will have a caseload of ex-servicemen and women who may, at times, be facing multiple complex needs. Working with local delivery partners, you will make referrals for support, whilst retaining the overall caseworker responsibilities. Your role will be crucial to the success of the service user’s outcome. If you are an experienced caseworker with an understanding of working with clients who require tailored support, we would like to hear from you.

*Applicants should ideally reside within Greater Manchester, Lancashire, Cheshire or Merseyside with the ability to travel across the region as required.

At Walking With The Wounded, we support those who have served with mental health, employment and wraparound care coordination programmes tailored to the unique needs of the individual. Whether mentally, socially or physically wounded, we provide bespoke services dedicated to getting those who have fallen the furthest back on track and moving forward with their lives.

As part of Op COURAGE, the veterans mental health and wellbeing service, we will be employing a new Veteran Liaison Support Officer. This role will work in collaboration with Humber Teaching NHS Foundation Trust to support veterans in the mental health pathway.

The successful candidate will ideally be located in the Humber region with the ability to travel where required.

WWTW’s Care Coordination service involves the assessment of needs for your client, the sourcing of appropriate support and the ongoing navigation of that support. You remain the central point of contact as you support your service user to address their challenges, which may include a lack of secure housing, debt, social isolation, relationship breakdowns, lack of education and training, welfare issues or substance misuse.

We are looking for a Veteran Liaison Support Officer (VLSO) who can work within a muti disciplinary team and fully appreciates the patience, resilience and self-motivation that is required to support a dispersed and diverse caseload of individuals. You must be someone who is able to work independently, particularly in managing your time and caseload, whilst recognising that you are one crucial element of a wider team of support who will need to work collaboratively to get the best outcome for clients. We welcome applicants who have experience or specialise in housing, although it is not essential.  Experience of working with veterans would be beneficial although again, not essential.

The Veteran Liaison Support Officer (VLSO) will have a caseload of ex-servicemen and women who may, at times, be facing multiple complex needs. Working with local delivery partners, you will make referrals for support, whilst retaining the overall caseworker responsibilities. Your role will be crucial to the success of the service user’s outcome. If you are an experienced caseworker with an understanding of working with clients who require tailored support, we would like to hear from you.

​*Applicants should ideally reside within Hull, East Riding of Yorkshire, Whitby, Scarborough, Ryedale, parts of North and North-East Lincolnshire and possible travel to North Yorkshire, with the ability to travel across the region as required.

Head of Volunteering

Shape the future of volunteering at one of the UK's leading charities for disabled children. Lead an ambitious strategy to transform how thousands of volunteers contribute to changing lives across retail, fundraising, and community programmes.

About Newlife

As one of the UK's leading charities providing essential specialist equipment to children with disabilities, Newlife is dedicated to making life better - for the families we serve, and for the people who help us to make that happen.

Through grants and emergency equipment loans, we ensure children get the vital equipment they need, when they need it, while our free nurse helpline offers crucial support and information – as well as a listening ear. Our campaigns help to give children with disabilities and their families a voice, advocating for change to benefit the families we serve. And we support adults with additional needs with volunteering and employment opportunities, providing an introduction to the workplace and a means for career development.

Across the whole of Newlife, our teams are crucial to our success – it's not just a job; here you'll be helping us to change lives every day.

What you'll be doing

You'll lead the development and delivery of an ambitious volunteering strategy that increases Newlife's capacity, reach and impact. Working across retail, supply chain, warehouse, fundraising and community-based activities, you'll significantly grow volunteer involvement over the next three years.

Strategic Leadership

• Lead development and delivery of Newlife's Volunteering Strategy
• Implement annual volunteering plans supporting organisational growth
• Identify emerging trends and best practice in volunteering and charity retail
• Contribute to strategic leadership as a member of the Charity Leadership Team

Volunteer Growth and Engagement

• Significantly increase volunteer recruitment, retention and engagement
• Ensure volunteering opportunities are accessible, inclusive and rewarding
• Monitor volunteer satisfaction and impact using data and insight
• Champion volunteering as key to strengthening communities and improving outcomes

Innovation and Experience

• Explore technology-enabled and partnership-based approaches to volunteer engagement
• Develop contemporary volunteering models supporting operational growth
• Promote best practice in volunteer management, recognition and development
• Ensure volunteers are equipped and empowered to make meaningful contributions

Partnerships and Growth

• Develop relationships with corporate partners, educational institutions and community organisations
• Identify skilled volunteering and employer-supported volunteering opportunities
• Contribute to funding bids and partnership proposals
• Represent Newlife externally as an ambassador for the charity

What we're looking for

Experience

• Significant experience leading national volunteering programmes in charity, retail or not-for-profit sectors
• Developing and implementing strategic plans and improvement programmes
• Managing teams and delivering organisational growth through volunteering
• Partnership working with businesses and community organisations
• Budget management, performance monitoring and quality assurance

Skills

• Strong understanding of volunteering best practice and engagement
• Knowledge of contemporary charity retail and volunteer-led operating models
• Strategic leadership and people management abilities
• Excellent communication and relationship-building skills
• Passion for improving outcomes for disabled children and their families

Location: Hybrid (2 days per week in Cannock – visits to retail locations and other sites as required)

Reports to: Charity Director

Disclosure and Barring Service (DBS) checking may be necessary for this role.

Ready to transform volunteering?

Join us as Head of Volunteering and lead the strategic growth of volunteer engagement across one of the UK's most impactful charities. Help us build a movement that changes lives for disabled children and their families.

Partnerships and Engagement Manager

As part of our ambition to reach more families and secure the long-term sustainability of services, we are seeking an enthusiastic and proactive Partnerships and Engagement Manager to help expand our client’s profile, build meaningful partnerships, and create new opportunities for support across the South West.

This is a newly created and strategically important role focused on developing new relationships with businesses, community organisations, professional networks, and other stakeholders who share a commitment to improving outcomes for children with disabilities and additional needs.

Position: Partnerships and Engagement Manager

Location: Home-based with regular travel across the South West and attendance at the National Therapy Assessment Centre, Bridgwater.

Hours: 37.5 hours per week

Salary: £37,000 - £41,250 per annum

Contract: Permanent

Closing Date: 7th July 2026

About the Role

Through the evidence-based Therapy Programmes and National Therapy Assessment Centre in Bridgwater, the organisation delivers life-changing outcomes for families across the UK. Acting as a key ambassador, you will represent the charity across the region, identifying opportunities to raise awareness, build engagement, and develop partnerships that support this work.

You will help maximise the Therapy Assessment Centre as an engagement hub, encouraging prospective supporters and partners to visit, learn more about the services, and get involved meaningfully.

Working with fundraising, communications, retail, and service delivery teams, you will strengthen regional presence, generate support, increase awareness, and contribute to sustainable income growth through corporate partnerships, Charity of the Year relationships, community engagement, networking, and strategic introductions.

Key areas of responsibility include:

• Regional Partnerships & Engagement
• Partnership Development
• Corporate Partnerships & Charity of the Year Opportunities
• Networking, Outreach & Profile Raising
• National Therapy Assessment Centre Engagement
• Income Generation & Opportunity Development
• Collaboration & Organisational Development
• Governance, Compliance & Reporting

You will spend significant time meeting supporters, partners, and stakeholders across the South West. Applicants should therefore be based within the region and comfortable with regular travel, including visits to Bridgwater, as well as attendance at networking, partnership, and engagement events.

About You

While experience within the charity sector or fundraising would be advantageous, it is not essential. We are equally interested in candidates with strong networking, business development, account management, partnership development, sales, marketing, or stakeholder engagement experience. Most importantly, we are looking for someone who enjoys meeting people, building relationships, identifying opportunities, and nurturing partnerships that deliver long-term value.

This role is ideally suited to someone who is self-motivated, confident in representing an organisation externally and passionate about creating connections that make a meaningful difference.

The role offers the opportunity to make a genuine difference to the lives of children and families whilst developing a rewarding career within an ambitious charity. This is an exciting opportunity to help shape the charity’s future, building the relationships, partnerships and profile needed to ensure more children and families can access our life-changing support for years to come.

You will have experience of:

• Relationship development, business development, partnership management, stakeholder engagement, account management, sales, membership development, or income-generating activity.
• Developing new opportunities, partnerships, or strategic relationships.
• Influencing, and relationship-building
• Managing pipelines, opportunities, or stakeholder relationships through to successful outcomes.

You will need to have a full driving licence, access to a vehicle and willingness to travel extensively across the South West.

The charity is an equal opportunities employer and celebrates diversity, committed to creating an inclusive and supportive environment for all employees.

Other roles you may have experience with could include Fundraising, Fundraiser, Fundraising Officer, Business Development Officer, Business Development Executive, Account Manager, Sales, Marketing Officer, Marketing Executive, Partnerships Officer, Engagement Officer.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

The Head of Services and Partnerships - North of England role is for a bold and ambitious leader who can move at pace, think with precision, and deliver with intent. You will bring proven experience of leading complex health and social care services, driving transformation, and making key decisions with clarity and confidence.

As Head of Services and Partnerships, you will balance urgency with attention to detail, using insight, data, and strong judgement to shape high-quality, coordinated services. You will be accountable for shaping and delivering a high-impact regional plan that improves support, and outcomes for people living with and affected by MND.

This role demands resilience, credibility, and the ability to influence at senior levels while keeping a sharp focus on outcomes. We are looking for an experienced leader who brings ambition to deliver at this level and will ensure MND Association services are coordinated, high quality, equitable, personalised, and have lasting impact. This is an opportunity to make a long-lasting difference.

Key Responsibilities 

• Support the effective delivery of a high-impact regional plan as Head of Services and Partnerships
• Embed the Integrated Support Model across services, enhancing the coordination of national and regional services
• Build strong partnerships with health, social care, and voluntary sectors
• Lead, support, and develop a high-performing regional team
• Build and maintain effective relationships with volunteers, health and social care, and sector partners
• Responsible for an annual regional budget of £750,000
• Drive service improvement using insight, data, and feedback
• Act as Designated Safeguarding Manager for the region
• Contribute to national strategy and leadership priorities

About You 

• Excellent understanding of UK health and social care systems
• Significant experience leading service transformation and programme delivery
• Proven leadership including remote teams
• Experience building, influencing and managing senior stakeholder relationships
• Strong financial and operational management skills
• Knowledge of safeguarding, governance, and quality assurance
• Ability to design person-centred services using insight
• Experience of integrated service delivery models
• Experience influencing system-wide change

Further information about working for the MND Association and full job description is available in the attached Candidate Pack. 

This is a home-based role with frequent travel requirements across the North of Engaland. Minimum 1 day per week and regular across region and travel to Northampton at least once a month.  A lease car is available as part of benefits with this role.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. 

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. 

What We Offer 

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays 
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies 
• 24/7 GP access via phone and video 
• Life assurance and confidential counselling helplines 
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave) 
• Access to Benefit Hub for discounts on everyday shopping 
• Enhanced pension scheme 
• Opportunities for training and personal development 
• Hybrid working 

About Us 

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.   

We are seeking a dynamic, strategic, and highly organised individual with either registered healthcare status or an experienced commissioner of healthcare services and a passion for supporting people with long-term health conditions like ME.

As Clinical Lead, you will play a pivotal role in the delivery and development of our Healthcare Services. As our CQC Registered Manager, you will play a critical role in supporting the team and assuring effective and safe services for people with ME of all ages and their families.

Reporting to the Director of Operations, you will also play a pivotal role in developing our services, drive performance and optimise processes, and enhance service delivery to take action with impact to better support individuals living with ME.

Job Purpose   

Working closely with the Director of Operations, the Clinical Lead will play a pivotal role in leading and developing Action for ME’s clinical Healthcare Services, ensuring the highest standards of clinical care for individuals affected by Myalgic Encephalomyelitis (ME). The postholder will be responsible for clinical oversight, service development, and leadership, working collaboratively with multidisciplinary teams to enhance outcomes for children and adults with ME and will be the CQC Registered Manager for the service.  

At present, Healthcare Services is a small team with two physiotherapists and one doctor (specialist GP), with plans to recruit more.

We are keen to develop and expand our services, building on the small amount of spot purchasing from local commissioning boards and exploring a diagnosing and prescribing offer. We are also keen to explore the potential of increasing the range of disciplines offered within the team. You will play a key role in contributing to, and delivering, the strategy for our Healthcare Services.  

Key Responsibilities  

• Provide clinical support and expertise to Action for ME's Healthcare Services, ensuring evidence-based, person-centred care.  
• Act as Registered Manager for CQC (Care Quality Commission) purposes and ensure that the service meets all required standards.   
• Lead the development and implementation of clinical policies, protocols, and best practices in line with national guidelines and regulatory requirements.  
• Supervise and support healthcare professionals within the service, offering guidance, mentorship, and training.  
• Collaborate with external stakeholders, including NHS services, researchers, and others, to enhance healthcare provision for people with ME.  
• Ensure the service complies with regulatory and safeguarding standards, including CQC requirements where applicable.  
• Monitor and evaluate service delivery, using data-driven insights to improve clinical outcomes and patient experience.  
• Provide expert advice on complex cases, supporting the team with clinical decision-making.  
• Designated Safeguarding Officer for Healthcare Services.   
• Represent Action for ME at external forums, conferences, and policy discussions.   

Person specification
All criteria noted below are essential requirements of the role.

Qualifications

• A registered healthcare professional (e.g., doctor, nurse, physiotherapist, or occupational therapist) with active professional registration (GMC, NMC, HCPC or equivalent) OR an experienced commissioner of healthcare services with experience of quality assurance, safeguarding and compliance. 

Experience and Knowledge

• Extensive clinical experience in chronic illness management OR sound understanding of clinical practice, ideally with expertise in ME or related conditions and a clear understanding of the challenges faced by people with ME.  
• An understanding of Care Quality Commission regulatory requirements.
• Proven leadership experience in a healthcare setting, including team management and service development.  
• Strong understanding of evidence-based practice and clinical governance.  
• A sound understanding and experience of safeguarding children/young people and vulnerable adults.
• Experience in training and mentoring healthcare professionals.  
• Knowledge of NHS structures and commissioning processes.  
• An understanding of working within the third sector or charitable organisations.

Skills and Behaviours

• Excellent communication and interpersonal skills, with the ability to engage effectively with patients, carers, and healthcare professionals.  
• Ability to work independently and collaboratively within a multidisciplinary environment.
• Proficient with Microsoft Office (including Word, Excel, Outlook, Teams) and the ability to quickly learn relevant bespoke software systems.

Attitudes

• Commitment to patient-centred care and advocacy for people with ME.  

Policy and Public Affairs Manager

Location: Remote, with some travel to Cannock, London and other locations as required
Reports to: Charity Director
Team: Charitable Service

At Newlife, we’re entering an exciting new chapter - we’re on a mission to empower disabled children and their families, to live life to the fullest and champion the joy of childhood.

So we’re investing in our people and building the team we need to deliver our new strategic ambitions. 

Newlife is looking for an experienced and values-driven Policy and Public Affairs Manager to lead our policy, influencing, public affairs and campaigning work. This is an exciting opportunity to shape national conversations and drive meaningful change for disabled children and their families across education, health and social care systems.

In this role, you will ensure that lived experience is at the heart of Newlife’s influencing work, developing evidence-based policy positions, building strategic relationships and delivering campaigns that challenge barriers, raise awareness and improve outcomes for families.

About the role

As Policy and Public Affairs Manager, you will provide strategic and operational leadership across Newlife’s policy, campaigns, public affairs and lived experience activity. You will identify opportunities to influence policy and practice, develop compelling cases for change, and represent Newlife with decision-makers, sector partners and external stakeholders.

You will also oversee the delivery and development of the APPG for Access to Disability Equipment, working with parliamentarians, government departments and sector organisations to increase awareness of the issues affecting disabled children and families.

Key responsibilities

o Lead the development and delivery of Newlife’s policy, public affairs, campaigning and influencing strategy.

o Develop evidence-based policy positions informed by research, service insight and lived experience.

o Ensure the voices of disabled children and families shape Newlife’s policy, campaigning and influencing work.

o Oversee the APPG for Access to Disability Equipment and build relationships with parliamentarians, policymakers and sector partners.

o Lead campaigns and influencing activity that raise awareness, challenge barriers and support policy change.

o Build strategic partnerships and coalitions to strengthen Newlife’s influence and collective impact.

o Represent Newlife externally at parliamentary events, conferences, roundtables and sector forums.

o Provide effective leadership for policy, campaigns and lived experience activity, including line management of the Lived Experience Coordinator.

o Contribute to organisational strategy, planning and growth as a member of the Charity Leadership Team.

About you

We are looking for someone with significant experience in policy development, public affairs, campaigning or influencing, ideally within the charity, public or not-for-profit sector. You will bring strong knowledge of policy and influencing processes, excellent communication skills and the ability to build trusted relationships with senior stakeholders and decision-makers.

You will be confident developing policy briefings, consultation responses, reports and position papers, and able to use evidence, research and lived experience to influence change. You will also be a collaborative leader with a strong commitment to inclusion, equity and the rights of disabled children and their families.

Essential experience and skills

o Experience of developing and delivering policy and influencing strategies.

o Experience of building relationships with parliamentarians, policymakers, government departments or national stakeholders.

o Experience of managing campaigns, consultations or public affairs activity.

o Experience of partnership and coalition working.

o Experience of using research, evidence and lived experience to influence change.

o Strong understanding of education, health, social care and disability policy.

o Excellent written and verbal communication skills.

o Strong leadership, people management, strategic thinking and analytical skills.

o Degree-level qualification or equivalent professional experience.

For the full person specification, please refer to the attachement below 

Why join Newlife?

This is a unique opportunity to play a leading role in strengthening Newlife’s voice and influence, helping to create systemic change for disabled children and their families. You will work with passionate colleagues, families, professionals and partners to shape policy, improve practice and ensure lived experience drives meaningful action.

If you are a strategic, compassionate and influential leader who wants to make a lasting difference, we would love to hear from you.

Benefits

In return, you will receive 25 days’ annual leave plus bank holidays, a generous in-store discount, a cash health plan, discounts on restaurants, travel and insurance, and access to an Employee Assistance Programme through Retail Trust.

#Policy and Public Affairs Manager #Policy and Public Affairs #Policy Manager #Public Affairs Manager 

IT Infrastructure and Field Support Engineer

We are looking for a skilled and motivated IT Infrastructure and Field Support Engineer to help deliver secure, reliable, and efficient technology services across the organisation.

This is a varied and hands-on role, combining infrastructure support, field-based work, and involvement in technology projects that directly support services making a real difference to people’s lives.

Position: 6800 IT Infrastructure & Field Support Engineer

Location: Remote

Hours: Full time, 37.5 hours per week. Monday to Friday 9am to 5pm (flexible working available)

Contract: Permanent

Salary: £30,775.03 per annum

Closing Date: 09/07/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.

The Role

The IT Infrastructure & Field Support Engineer plays a key role in supporting, maintaining and improving the  technology infrastructure to ensure secure, reliable and efficient services across the organisation.  As an IT Infrastructure & Field Support Engineer to will be responsible for:

• providing technical support for systems and infrastructure
• contributing to the design and delivery of cost-effective solutions
• helping to maintain strong standards of security, resilience and service continuity

You will work within an ITIL-aligned framework, collaborating closely with colleagues across Technology and with third-party suppliers to support service delivery, operational performance and the evolving needs of the charity.

This role is remote (home based) but requires occasional travel across England and Wales, along with some out-of-hours work where necessary to support critical systems.

About You

You will need:

• Experience in a Service Desk or infrastructure support role
• Strong troubleshooting skills
• A structured, organised approach to managing workload
• Knowledge of Microsoft technologies
• Experience working in an ITIL environment and ideally exposure to networking and cloud infrastructure
• Strong communication skills and the ability to support a wide range of users and stakeholders

You will be required to join the on-call rota following successful completion of their probation period.

Appointment to this role is subject to successful Non-Police Personnel Vetting (NPPV) with Security Clearance (SC). Candidates must have been living and working in the UK for a minimum of 5 years to be eligible for this level of security vetting.

In Return…

Benefits include:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Organisation

This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales.  They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.

The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.

You may have experience in areas such as IT, Infrastructure, IT Infrastructure, Field Support, IT Engineer, Infrastructure Engineer, IT Infrastructure Engineer, Field Support Engineer, IT Support, Service Desk, IT Service Desk, 1st Line Support, 2nd Line Support, 3rd Line Support.

Please note this role is being advertised by NFP People on behalf of our client.  #INDNFP

Peer Mentor (Mental Health) – The Recovery House Service

£26,229 per annum

Alum Rock, Birmingham

Permanent

Full-Time

Hours: 37.5 hours per week

Are you ready to make a positive impact on mental health services in Birmingham?

Our client is seeking an enthusiastic and compassionate individual to join their organisation as a Peer Mentor. As a Peer Mentor you will need to have living experience of mental health difficulties and have gained a level of insight into your mental health experience and be ready to talk about them openly. It is important that applicants have reached a period of stability and can manage their mental health and wellbeing, in order for them to be ready for this role. They are looking for someone who is ready to use their experience to support and inspire service users in their recovery journey. Peer Mentors will support service users on their emotional journey, and form therapeutic alliances to share ways of coping, understanding and nurturing hope and inspirations.

You will need to have excellent communication skills, with a good understanding of the individual recovery journey and the issues facing people suffering with mental health difficulties. They need a Peer Mentor who is able to share the values of our organisation and is passionate about their vision of “Better Mental Health for All” in Birmingham.

You will be joining their newest service- the Recovery House- a new flagship standard of support and care for those in mental health crisis. Recovery House offers short stay accommodation for people in crisis, for a maximum of 7 nights. This is a 24/7 service and is ran in partnership with the Birmingham and Solihull Mental Health Trust, Peer mentors will be part of a multi-disciplinary team made up of both Birmingham Mind and NHS staff.

Joining our client means joining a diverse workforce, and an organisation that values living experience of mental distress. They are proud of their inclusive environment, and the support they provide to their staff as well as their service users.

All employees have access to affordable healthcare cover through PayCare, a defined contribution pension scheme and access to free counselling and support through our 24/7 Employee Assistance Programme. They also offer a comprehensive training programme, with an additional peer mentoring specialised induction.

For further information, please see the Peer Mentor Job Description for full details of attributes, values and experience required for the role.

You can watch some of their current peer mentors discuss their experiences of the role on our YouTube Channel. Interested applicants are also strongly encouraged to attend our pre-recruitment session to discuss the role further. This is taking place at their Central Wellbeing Hub on Wednesday 17th June.

If you are unable to attend one of these sessions and are offered an interview, a member of staff will reach out to you for a brief discussion beforehand.

Candidates must have the right to work in the UK for a minimum of 12 months. We are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.

Their people are key to the success of the organisation, and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.

Applications close on the 21st June, and interviews will take place on the 1st of July 2026.

We have an opportunity for a dedicated Case Officer to join our South East casework team to manage and provide direct support, advice, and guidance to RBL beneficiaries across South East on a wide range of issues including health, social care, employment, benefits, statutory support, and housing.

Our Casework Services team plays a vital role at RBL in supporting the Armed Forces community, helping beneficiaries to lead better, more fulfilling lives. Each year, we assist around 12,000 people both in the UK and abroad. By collaborating with various departments within RBL and across a wide network of external partners, we ensure that our beneficiaries receive the support they need, regardless of their circumstances.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Based in a friendly and established team, your role will be to ensure that beneficiaries receive appropriate welfare support and advice in an integrated and seamless way, providing a person-centred solution based on a thorough analysis of circumstances and needs.

Reporting to the area Casework Services Manager, key responsibilities will include:

- Manage casework support, providing direct support, advice and guidance to beneficiaries,
- Assess beneficiaries’ needs and draw on support from the regional specialist team and other providers as necessary, ensuring that support is made available in an integrated way that best meets the beneficiaries’ needs
- Support the Casework Services Manager and Head of Welfare in better understanding the needs of the beneficiaries in your area to inform the commissioning of specialist services
- Advise beneficiaries of support which may be available to them and assist them in accessing this support as necessary
- Work in close collaboration with other providers of welfare support services within the local area, developing an understanding of each other’s services to facilitate appropriate referrals and support
- Develop effective working relationships with other Legion services within the area in question (e.g Specialist Service teams, Recovery team, Branch Community Support supporters, care homes, Remembrance.).

The role is primarily homebased and will have regular travel around the South East area for meetings and visiting beneficiaries, therefore you will need to live in a location that allows reasonable travel around this area. There will also be occasional travel nationally to attend training or meetings.

A valid UK Driving Licence is an essential requirement for this role. The successful applicant will require an Enhanced DBS check to be undertaken as part of the pre employment checks process.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

Interview Dates:        3rd and 6th July 2026

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

This is a new and exciting role at Crisis Skylight Birmingham to join a team of experienced and highly skilled staff supporting homeless people move into their own long term sustainable tenancies.

Location: Crisis Skylight Birmingham, 25 Heath Mill Lane, B9 4AE

Contract type: Fixed Term till July 2027

Salary: £38,645 per annum

About the role

As Landlord Liaison Coach, you will join our team in Birmingham at an exciting time, delivering an outstanding property procurement service across the private and social rented sector. Working alongside our team of lead worker coaches you will identify appropriate matches of tenants and homes. In addition, you will be managing your own caseload of homeless members and providing advice, guidance and advocacy. It’s a role requiring commercial acumen and creativity as you partner with both social and private landlords to source accommodation for our members. You will work collaboratively with partners and staff across the organisation to ensure tenants receive the support they need to sustain their homes and landlord relationships are nurtured. There is scope for development of the role and plenty of support. It’s a fantastic opportunity to make the role your own and shape it from the beginning.

About you

To be successful in this role you will need to demonstrate the following skills, experience and knowledge:

• Experience of sourcing, procuring, and allocating accommodation and making tenancies work for tenants and landlords
• Knowledge of the Birmingham (and surrounding areas) housing market and the barriers and opportunities faced by people who are homeless
• Experience of working with homeless people and supporting them achieve a positive housing outcome
• Understanding of housing law
• Developing, building, and maintaining relationships with key stakeholders
• Experience of working in a lettings and housing procurement environment
• Managing a caseload of homeless people and working towards case management standards
• Showing resilience when dealing with difficult situations
• A self-starter who can work on their own initiative

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 28th June 2026 at 23:59

Interviews will take place on Thursday 9th July 2026 at Crisis Skylight Birmingham, 25 Heath Mill Lane, B9 4AE

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

Northern Dog Volunteer Recruitment Officer

Location: Home based, supporting northern region’s (Including Scotland, Northern England and parts of the Midlands, with travel outside these areas occasionally)

Salary Band:  £26,000 to £27,000 FTE (pro rata for part-time hours)

Job Type: Part-time (3 to 4 days per week), with flexibility required for regular evening / overnight stays and weekend work

Reports To: Head of Dog Supply & Canine Support Services

Medical Detection Dogs trains dogs to save lives.

We train specialist dogs to detect the odour of human disease, providing life-saving alert assistance dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease.

We have an exciting new opportunity to join this small but fast-growing charity that is a world leader in its specialist, innovative field.

We are looking for someone with the skills, experience and passion to join our Canine Services Department, and to be responsible for the recruitment, training and development of dog supply volunteers.

Responsibilities of the Role:

Recruitment of Volunteers (puppy socialisers, holiday cover, and fosterers)

• To liaise with volunteering team regarding current recruitment areas and support on the ground recruitment activities in the relevant regions, involving volunteers and dogs where appropriate
• To manage the process of dog volunteer recruitment
• To oversee that necessary checks have been completed to assess prospective new dog volunteers, including home, workplace, pet dog and children assessments, when required
• Inform stakeholders when a dog volunteer is signed off and ready to have an MDD living with them
• Achieve monthly targets as set by the Head of Dog Supply and Canine Services

Training of Volunteers:

• Deliver effective training by organising dog handling classes before volunteers receive their Medical Detection Dog
• Oversee the online training pathway for all dog volunteers
• Ensure all dog volunteers have received and read the training manual, addressing any questions they may have
• Be the first point of contact for all dog volunteers during the application and training process
• Link volunteers with appropriate buddies prior to placement of a puppy/dog

Other:

• To manage the Puppy Socialisers Facebook page, delivering key training messages via this platform.
• Update the Harlequin CRM and Assemble database promptly to maintain accurate and up to date records of all dog volunteers, e.g. what training they have received etc.
• Support the Dog Training and Partnership Instructor in matching and allocating dog volunteers with MDD puppies
• Support the charity’s fundraising, communications and volunteering teams as required, specifically in relation to your area
• Share best practice with colleagues across the charity
• Other tasks or ad hoc duties agreed with your line manager to ensure the successful running of the charity

Person Specification

Essential

• Experience in planning and coordinating volunteer recruitment events and recruiting volunteers
• Previous experience delivering training sessions
• Strong ability to communicate clearly and confidently with a range of audiences
• Confidence in using social media to promote volunteer recruitment
• Basic knowledge of GDPR
• Ability to deliver volunteer training, including assessing individual learning styles and adapting approaches while following structured programmes
• Strong teaching and instructional skills
• Ability to plan, prioritise and organise workload effectively for self and others
• Ability to communicate effectively and appropriately with a wide range of stakeholders, including clients and their families, volunteers, professional partners, members of the public, media, managers and colleagues
• High level of IT literacy and report writing skills, including Microsoft Office (Outlook, Word, Excel, PowerPoint)

Desirable

• Understanding of training assistance dogs
• Minimum 1-2 years’ experience in dog training
• Basic understanding of practical dog training theories
• Knowledge of laws related to dogs
• Understanding of dog and human psychology
• Awareness of health and safety implications in dog and volunteer handling
• Understanding of ADUK and ADI regulations

Finally, the successful candidate will also be expected to:

• Hold a full UK Driving Licence
• Provide proof of identity and eligibility to work in the UK
• Undertake a Disclosure and Barring Service (DBS) check
• Work some evenings and weekends with the possibility of spending nights away

To Apply

If you feel you are a suitable candidate and would like to work for Medical Detection Dogs, please do not hesitate to apply.

We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion.

At Walking With The Wounded, we support those who have served with mental health, employment and wraparound care coordination programmes tailored to the unique needs of the individual. Whether mentally, socially or physically wounded, we provide bespoke services dedicated to getting those who have fallen the furthest back on track and moving forward with their lives.

As part of Op COURAGE, the veterans mental health and wellbeing service, we will be employing a new Veteran Liaison Support Officer. This role will work in collaboration with Cumbria, Northumberland, Tyne & Wear NHS Foundation Trust to support veterans in the mental health pathway.

The successful candidate will ideally be located within the Cumbria, Northumberland, Tyne and Wear region with the ability to travel where required.

WWTW’s Care Coordination service involves the assessment of needs for your client, the sourcing of appropriate support and the ongoing navigation of that support. You remain the central point of contact as you support your service user to address their challenges, which may include a lack of secure housing, debt, social isolation, relationship breakdowns, lack of education and training, welfare issues or substance misuse.

We are looking for a Veteran Liaison Support Officer (VLSO) who can work within a muti disciplinary team and fully appreciates the patience, resilience and self-motivation that is required to support a dispersed and diverse caseload of individuals. You must be someone who is able to work independently, particularly in managing your time and caseload, whilst recognising that you are one crucial element of a wider team of support who will need to work collaboratively to get the best outcome for clients. We welcome applicants who have experience or specialise in housing, although it is not essential.  Experience of working with veterans would be beneficial although again, not essential.

The Veteran Liaison Support Officer (VLSO) will have a caseload of ex-servicemen and women who may, at times, be facing multiple complex needs. Working with local delivery partners, you will make referrals for support, whilst retaining the overall caseworker responsibilities. Your role will be crucial to the success of the service user’s outcome. If you are an experienced caseworker with an understanding of working with clients who require tailored support, we would like to hear from you.

​*The succesful applicant will be based at Monkwearmouth Hospital in Sunderland alongside the Single Point of Access (SPA) and North-East Teams. Home/Hub Hybrid with possible travel to multiple locations within Cumbria, Northumberland, Tyne & Wear NHS Foundation Trust. The role covers a wide geographical area, including North Cumbria, Northumberland, Newcastle, North Tyneside, Gateshead, South Tyneside and Sunderland.