Supported living service manager jobs in Birmingham
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the South West region in Cornwall, Devon, Dorset, Wiltshire, Gloucestershire or Somerset. There will be occasional travel around the South West Region, and you will be required to travel for quarterly face to face team meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the South West, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team of 10, which includes two Regional Casework Managers and a Regional Operations Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South West would be valuable
About SSAFA
SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
If you've applied for this role previously within the last six months, we encourage you not to reapply as we already have your details saved on our system and will contact you if a suitable position becomes available.
Closing date: Midnight on 19 January 2026. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: 28 January 2026
Our vision A society in which the Armed Forces, veterans and their families can thrive.
Senior Practitioner Family Support
We are looking for a Senior Practitioner to join the team providing early years and family support for children aged 0–19 (or 25 with SEND).
Position: Senior Practitioner – Family Support
Location: Dyson Gardens Children’s Centre, Highfield Rd, Birmingham B8 3QF
Salary: £31,879.51
Hours: 37 per week
Contract: Permanent
Closing Date: 11/01/2026
You will be working for one of the UK's leading children's charities, firmly supported by Christian beliefs and values, helping to support disadvantaged children and their families through delivering projects to support children, young people, their families, and communities to find long-lasting solutions to the challenges they face.
The Role
As part of the Birmingham Forward Steps Partnership, the team provide early years and family support for children aged 0–19 (or 25 with SEND). The Children’s Centres and Family Hubs across Erdington, Hodge Hill, Perry Barr and Sutton Coldfield offer safe, welcoming spaces where families can access support, advice, and activities. From parenting groups and sensory rooms to health referrals and stay-and-play sessions, the experienced teams walk alongside families, helping them build on their strengths and navigate challenges. The organisations also offers links to childcare, midwifery, and employment support. Whether face-to-face or through the Digital Family Hub, everything we do is driven by compassion, fairness, and a commitment to children’s wellbeing.
Key areas of responsibility include:
- Lead and manage the Family Support team to deliver effective support for families with children aged 0–19 (with a 0–5 primary focus).
- Act as Designated Safeguarding Lead, overseeing safeguarding practice, training and compliance.
- Ensure high-quality assessments, planning and delivery of 1-1 and group interventions.
- Provide reflective supervision, annual appraisals and support staff to develop their skills and confidence.
- Oversee adherence to Health & Safety, including Lone Working and safe home-visiting practice.
- Build strong multi-agency partnerships to achieve positive, sustained outcomes for families.
- Lead engagement strategies to reach and support hard-to-reach families.
- Ensure robust data quality, case recording, and preparation for audits and inspections (e.g., Ofsted, safeguarding audits).
Join the team and help make a difference where it matters most.
About You
We are looking for someone with:
- A NVQ Level 3 in Childcare, Health, Social Care or related field.
- Leadership experience, supervising, supporting and motivating staff.
- Experience in early intervention with vulnerable families, including assessments, home visits and group facilitation.
- Strong safeguarding knowledge and experience managing safeguarding concerns.
- Experience engaging hard to reach families and delivering evidence based family support programmes.
- Strong multi agency partnership working skills.
- Ability to maintain high quality case files, data records and monitoring information.
About the Organisation
An innovative leading children's charity delivering projects to support disadvantaged children, young people, their families, and communities, working with a range of partners to provide creative solutions including children and family centres, school counselling, preschool nurseries, family support and children affected by imprisonment and offending.
Benefits include:
- Continuous professional development
- In house learning platform
- Employee Assistance Programme
- Salary sacrifice pension with employers contribution of up to 7%
- Enhanced maternity and paternity pay
- BHFS Health Cash Plan
- Life assurance 2 times annual salary
- Enhanced annual leave
- Additional paid time off at Christmas
- Flu vouchers
- Eye test reclaim
The charity is committed to making a positive impact, and we're looking for someone like you. If you're ready to take the next step in your fundraising career and make a lasting difference in the lives of those who need it most, we invite you to apply and be part of the team.
We actively encourage applications from a broad and deep range of backgrounds and experiences. This post is subject to necessary safeguarding checks including an appropriate level DBS Disclosure. The organisation is a Living Wage Employer.
Other roles you may have experience with could include Family Support, Child Support, Community, Family Support Practitioner, Child Support Practitioner, Community Practitioner, Social Care, Childcare, Children, Health Worker, Family Support Worker, Child Support Worker. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Job Location: Home-based, with travel to office/sites as required.
Responsible to: Drive Programme Manager
Hours: Full time (37.5 hours per week)
Contract until March 2027
Grade: Point 46-47, £48,734- £49,771 (a London Allowance will be applied to employees
who live in London, plus 6% employers’ pension subject to a minimum additional
2% contribution by the employee)
Purpose of the role:
The role of the Drive Practice Adviser Team Lead is to support the practice team in fulfilling their role
whilst also acting as an expert advisor providing expert knowledge in Domestic Abuse to the Drive
teams and to support the get new title from Rosie and Kelly and Drive central team in their work.
We have extensive learnings from 10 years of delivery. The Drive Practice Advisor will play an
important role in applying this best practice to new and existing delivery areas through training and
providing sites with expertise of the Drive Project model, ensuring that local systems and processes
are developed and adapted the for Drive Partnership and supporting the Drive Project service
provider.
In addition to developing practice within the sites, the Practice Advisor Team Lead will ensure that
learning is captured and applied to a continuing developing a national model and practice
framework that is fit for further scale up and replication.
Closing date: January 11th 2026
Interviews to take place: Online
Please see the link for full information and application process
The client requests no contact from agencies or media sales.
Closing Date: 7 January 2026
Location: Hybrid working with multi-site working
across both Hospice sites, Selly Park and Erdington
Hours: 37.5 hours per week
Salary: £37,627 - £41,363 per annum
DBS Requirement: Basic Check
Are you a visionary events professional who thrives on creativity, connection, and community? Do you want your work to make a real difference in people’s lives?
Birmingham Hospice is seeking an Events Manager to lead our talented team in delivering unforgettable experiences that raise vital funds and celebrate the compassionate care we provide across Birmingham.
At Birmingham Hospice, we’re united by a powerful mission:
To ensure everyone in our community can access the care of their choice at the end of life.
We’re a values-driven charity where people come first – whether it’s our patients, supporters, or colleagues. With exciting growth plans ahead, now is the perfect time to join us and shape the future of fundraising events in a role that blends purpose with professional development.
About the Role
As Events Manager, you’ll be at the heart of our fundraising strategy – leading a passionate team to deliver a diverse and engaging calendar of events that:
· Captivate our community
· Raise essential income
· Elevate our public profile
From flagship fundraising events to bespoke challenge experiences, you’ll bring innovation and strategic thinking to every project. You’ll work closely with the Senior Fundraising Project Manager to grow our events portfolio and explore new opportunities for income generation and supporter engagement.
What you will bring:
We’re looking for someone who is:
· Experienced in managing successful fundraising or mass participation events
· Experienced in people management
· Driven by targets and thrives on exceeding expectations
· Inspirational in leading and motivating teams
· Creative in developing new ideas and opportunities
· Skilled in stakeholder engagement and relationship building
Why Birmingham Hospice?
· Be part of a supportive, inclusive values-driven, charity where your ideas are valued
· Enjoy a generous benefit package
· Make a real difference in people’s lives
To find out more about this exciting opportunity, please visit the jobs portal on our website.
A UK driver’s licence, business insurance cover, and access to a car for work purposes is essential to this role.
Apply now and lead events that truly matter.
The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim. We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters.
We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.
We believe that anyone with a terminal diagnosis deserves to live well and make the very most of the time that remains.


The client requests no contact from agencies or media sales.
Overview
We have an exciting opportunity to drive ARMA’s engagement with political and health sector stakeholders and lead our communications. Working closely with the CEO, you'll help raise the profile of the Alliance, influence policy outcomes, and support members to collaborate to effect change.
Over 20 million people live with musculoskeletal (MSK) conditions in the UK.
ARMA brings together patient charities, professional bodies, research organisations and industry partners to work together for better MSK treatment, care and support.
You can help us to make MSK health a higher national priority and thereby improve the lives of millions of people. You can also make a wide ranging contribution to us developing as a charity and Alliance. This role will offer lots of opportunity for personal and professional development.
Key responsibilities
· Develop and implement ARMA's influencing and political engagement plans.
· Build relationships with key stakeholders, including politicians, government departments, and advisers.
· Monitor research, policy and legislative developments affecting MSK health.
· Draft briefings, consultation responses, letters, and parliamentary correspondence.
· Represent ARMA at meetings, roundtables, and political events.
· Chair and manage meetings and webinars comprising the policy and communications leads of member organisations.
· Lead and co-ordinate the annual Bone and Joint Week campaign activity and the combined efforts of member organisations.
· Develop and manage campaigns and external communications that promote the work of ARMA and our members, including social media channels, our monthly newsletter and website.
· Assist the CEO in policy and public affairs work and support the wider delivery of our strategy and operational plan, as required.
About you
We're looking for someone who brings:
· Experience working in a public affairs, parliamentary, or policy role either in-house, in an agency, or in a political setting.
· Excellent political awareness and understanding of UK policymaking.
· First rate written and verbal communication skills.
· A proactive and collaborative approach, with the ability to build relationships at all levels.
· An interest in health policy.
· Alignment with our vision and values.
This is a fantastic opportunity to join a respected and important charity at the heart of a growing Alliance of organisations. You'll have autonomy, visibility, and the chance to make a meaningful impact whilst working with high profile members and stakeholders.
For more details download the job pack.
Please submit your CV. Your covering letter must be no more than 400 words long.
Please apply early, we may close the vacancy once we receive a sufficient number of strong applications.
Better MSK health for everyone.
The client requests no contact from agencies or media sales.
Director of Operations
Lead with Purpose. Shape the Future of Christian Care.
Pilgrims’ Friend Society has been providing Christian care to older people for over 200 years. Today, as the UK faces an unprecedented ageing population, we are growing to meet the challenge and we need an exceptional leader to help us deliver our vision of fulfilled living for older people.
We operate 12 care homes and 9 housing schemes across England, with ambitious plans to expand to 15 homes and beyond. Our mission is clear: to provide outstanding care rooted in Christian values, and to partner with local churches so that older people experience dignity, community, and the love of Christ.
About the Role
As Director of Operations, you will:
- Lead and oversee our portfolio of established care homes and housing schemes.
- Ensure regulatory compliance, quality of care, and financial sustainability.
- Drive operational excellence, innovation, and efficiency through systems and processes.
- Work closely with our Executive Team to deliver our Growth and Renewal Programme, including new builds and acquisitions.
- Inspire and develop a talented team of managers and operational leaders.
This is a senior leadership role with significant influence on the future of our organisation and the lives of hundreds of older people.
About You
- We are looking for a strategic, values-driven leader who brings:
- Significant experience in adult social care operations or a closely related sector.
- Strong knowledge of regulatory, Health & Safety, and compliance frameworks.
- Proven ability to deliver quality and financial targets at scale.
- A collaborative leadership style, with a commitment to developing people and culture.
A personal Christian faith and alignment with our basis of faith(a genuine occupational requirement under the Equality Act 2010).
Why Join Us?
- Be part of a growing organisation with a clear vision and calling.
- Influence how society values older people and supports churches in ministry.
- Work in a culture that prioritises prayer, faith, and excellence.
- Competitive salary, generous holiday, pension scheme, and life assurance.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However, you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
Do you live in Edinburgh or the surrounding area?
As a senior community fundraiser, you’ll be an important part of the team building Breast Cancer Now’s presence in Scotland, with a particular focus on Edinburgh and the surrounding areas.
We’re looking for someone who is an experienced relationship builder, someone who can find and develop new supporters. You’ll need excellent local knowledge, and the enthusiasm to develop a brand-new fundraising region.
The successful candidate will also be part of the team working on our large-scale project supporting and growing Asda Tickled Pink, our award-winning partnership with Asda and CoppaFeel! which has already raised over £100 million.
You’ll work directly with passionate colleagues across Asda stores in your region driving new fundraising initiatives, inspiring communities and celebrating incredible successes.
No 2 days will look the same as you travel, connect and engage supporters to help us grow income to deliver our mission.
The role is initially offered as an 18-month contract with the potential to become permanent
About you
You’re confident in approaching new contacts and are experienced in developing new relationships from scratch. This may currently be in a customer service, account management or stewardship role.
You’re experienced in managing and building new and established relationships with a focus on retention and income growth.
You’re enthusiastic, proactive, organised and unafraid to test and try new ideas.
You’re required to be involved being out and about in the community that you’re building, so you must be able to work independently outside of the office in varying locations and enjoy being busy.
Previous experience working in a charity is not required.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role
This is a remote role, and the candidate will need to be based in the Edinburgh area with unlimited access to their own car. Regular travel will be required to meet supporters and visit Asda stores in your region, as well as occasional travel to our London, Sheffield or Glasgow office.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now Recruitment team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date Tuesday 6 January 2026 9am
Interview date Tuesday 13 January 2026
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Job Title: Refuge Worker
Location: Warwickshire
Salary: £15,859.03 per annum
Contract type: Part Time, Permanent
Hours: 23 hours per week
This is an exciting opportunity to join Refuge as a domestic abuse refuge worker, providing high quality practical and emotional support to survivors of domestic abuse and their children living in our refuge accommodation in Warwickshire.
The post holder will work closely with survivors from the point of crisis and admission to the refuge, through to move on from the emergency accommodation. This involves providing a personalised, holistic support and safety plan, enabling survivors to access housing, welfare, benefits and legal advice.
You will also work in partnership with both statutory and voluntary sector partners to ensure that the whole range of survivors’ needs are met.
A key requirement is to ensure that survivors are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles.
As part of this role, you will be required to participate in an out-of-hours on call rota.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 12 January 2026
Interview Date: 20 January 2026
The client requests no contact from agencies or media sales.
ob Title: Health Advocate Educator
Location: Warwickshire
Salary: £12,928.56 per annum
Contract type: Part Time, Permanent
Hours: 18.75 hours per week. Monday and Tuesday – 9am-5pm and Wednesday – 9am-12:45pm. Occasional late shift: 12:30pm – 8:30pm on a rota basis (approximately 2-3 days a month)
This is an opportunity to join Refuge as a Domestic Abuse Health Advocate Educator supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.
The Health Advocate Educator will support healthcare teams to identify domestic abuse at an early stage and ensure appropriate responses and referral pathways are offered to female, male and non-binary survivors of domestic violence and abuse. In addition, the post holder will directly support survivors of domestic abuse and hold their own case load.
The post holder will collaborate with the local ICB and Service Manager to strengthen connections with healthcare teams and create effective partnerships that support survivors.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 5 January 2026
Interview Date: 12 January 2026
The client requests no contact from agencies or media sales.
Harris Hill is proud to be partnering with the Community Land Trust Network to recruit a New Business, Partnerships and Innovation Manager — an exciting opportunity to join a highly respected national charity championing land justice, community ownership and social equity.
About the Role
Accountable to: Chief Executive Officer
Salary: £45,200–£55,200 (depending on skills and experience)
Contract: 12-month fixed-term contract, with potential to become permanent
Working Hours:
· 3 days / 21 hours per week (with reduced duties), or
· 4 days / 28 hours per week
Working pattern negotiable
Location: Remote/home-based
This newly created role will play a pivotal part in expanding the charity’s income and influence. You will:
- Lead on new business development, nurturing existing supporters and securing new partnerships with developers, housing associations, local authorities, funders and other stakeholders.
- Shape and grow their consultancy and service offer, helping reduce reliance on grant funding.
- Support the roll-out of their Growth Lab, working with practitioners and community groups to develop innovative models, products and services for Community Land Trusts.
- Capture insights, impact and learning to strengthen the case for scaling these innovations.
- Work closely with the CEO on funding proposals, partnership development and strategic initiatives.
This role offers variety, influence and the chance to help shape a major area of the charity’s future work. The team operates fully remotely, with a warm, collaborative culture and a strong focus on wellbeing.
About You
They are looking for someone who:
- Has experience in partnerships, business development, philanthropy or account management — and enjoys turning opportunities into long-term relationships.
- Communicates with clarity, confidence and professionalism across sectors including business, charity, local government and community groups.
- Is entrepreneurial, proactive and excited by innovation and co-creation.
- Shares a commitment to social justice, equity and community-led change.
Key Dates
- Closing date: Monday 5th January 2026
- Interviews: Week commencing 12th January 2026
How to Apply
Please email Hannah Laking at Harris Hill to request the full job pack, or you can download it directly from this advert. If you’d like to learn more about the role, you’re welcome to book a call with Hannah. Alternatively, you can simply send your CV and supporting statement which must follow the structure outlined in the job pack before the closing date, and Hannah will get in touch.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Applicants must be located within 2 hours travelling distance of Cambridge City.
The Charity and Our Vision.
For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Role Mission.
To ensure that Scotty’s understands and demonstrates the impact of its work — through high-quality research, meaningful measurement, and clear reporting. You will lead the development of internal and external research projects, manage beneficiary insight gathering, and oversee the systems and frameworks we use to evaluate and share our effectiveness.
This role is central to helping us improve what we do and explain why it matters and ensuring that lived experience remains at the heart of everything we do.
The key responsibilities of this role are:
Impact Measurement
- Develop and maintain frameworks to measure the outcomes of all services and programmes.
- Ensure Success Measures (KPIs) and qualitative feedback tools are aligned to our Theory of Change.
- Work with the Families (service delivery) team to embed consistent and meaningful data collection across all services.
- Design simple, automated reporting processes to reduce manual admin and improve data use.
Research & Insight
- Lead internal research projects using beneficiary data, surveys, and feedback loops.
- Scope and manage external research partnerships with academic institutions or sector bodies.
- Design and deliver surveys to beneficiaries and the wider bereaved military community
- Produce evidence to support service development, strategic decisions, influence national policy, and funding bids.
- Lead our existing advisory group (for children and young people) and establish new groups as required (e.g. for adult services).
- Ensure that lived experience remains at the heart of the charity’s focus on understanding of the need.
Communication of Impact
- Create clear, accessible insight reports and data summaries for internal and external use
- Lead the delivery of the annual Impact Report (content, structure, coordination with teams).
- Develop quarterly insight packs for funders and stakeholders, with engaging visuals and stories.
- Work with the Outreach Squad to ensure impact is integrated into campaigns and storytelling.
Learning & Collaboration
- Act as the internal ‘voice of insight’ – bringing beneficiary perspective and data into key conversations.
- Contribute to team training on evaluation, feedback collection, and outcomes thinking.
- Participate in cross-functional planning, especially with the Service Delivery and Outreach Squads.
Policy (Light Touch)
- Track key developments in bereavement, Armed Forces, and youth policy
- Produce brief summaries or ‘position snapshots’ where relevant to Scotty’s mission
- Build relationships with other research and impact professionals in the sector
The 30-day goals for this role are:
- Build a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
- Develop a deep understanding of our current Success Measures, Impact measurements and Theory of Change.
- Reviewing research and data produced by the charity and related external research previously published.
- Understand the data structure and reporting capabilities of Salesforce.
- Understand existing commitments (e.g. funder report, impact reports etc).
- Taken ownership of our 2026 Community-wide survey (project will be handed over upon start).
The 60-day goals for this role are:
- Audit current data quality and gaps across the F-Team Programmes.
- Support the publishing of the 2025 Impact Report (NB this might have be published but let’s put it in for now).
- Scoped and invited members to join our first adult lived experience advisory group.
- Analysed and shared results of 2026 Community-wide survey.
- Reached out to relevant impact and research groups to introduce yourself, particularly those attached the military or bereavement charitable sectors.
- Identified 1-2 relevant conferences or forums for Scotty’s to present at.
The 90-day goals for this role are:
- Held at least 1 adult lived experience advisory group session.
- Created and shared the first quarterly Impact Review for internal use.
- Fully taken accountability for impact reporting and research projects within the charity and able to demonstrate a clear plan of action for the rest of the year.
- Proposed an outline for the Annual Family Feedback Survey in September.
About You
Must-Have
Proven experience in research and/or impact evaluation, ideally in the charity or public sector
Strong skills in data collection, survey design, and analysis
Excellent written communication and reporting skills
Able to translate data into real-world insight
Nice-to-Have
Experience working with or around the Armed Forces community
Understanding of trauma-informed or bereavement support practices
Experience producing Impact Reports or funding insight packs
Familiarity with Salesforce or CRM data tools
Some knowledge of public policy or third sector trends
Additional Information
· The role may require occasional evening or weekend work
· Enhanced DBS check required
· Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
1. Families Come First
2. Everyone a Supporter, Every Supporter a VIP
3. Love What You Do
4. Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
When Applying:
Please submit your CV, along with a covering letter detailing your experience and what excites you about this role. Please ensure you clearly annotate which role you are applying for in the email title.
Closing date: Friday 16th January. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
About the role?
We have an exciting opportunity for a Team Leader to lead through coaching, support, training and performance management.
You will be a passionate supporter of quality driven, outcome centric, advocacy provision and in coaching others to achieve the exacting standards of excellence in advocacy required to support our clients.
About you
We are looking for a strong and resilient leader with experience of managing a team. Desirably you will be a qualified advocate.
You will be committed to driving high performance and practice standards by actively engaging with our Practice Management team to interpret data. Thereby, making informed decisions and ensuring that the highest standards of advocacy are achieved.
You will ensure a culture of learning and continuous development through a mix of team and supervision meetings, and reflective practice.
You will be experienced in managing risks relating to the safety and wellbeing of staff members and the safeguarding of service users.
How will you make a difference?
You will be responsible for ensuring your team delivery of the highest standards of advocacy, ensuring that all contact with clients is outcome driven.
You will support your team and ensure that they have the necessary skills to make a difference in people's lives on a daily basis.Assisting them to grow in confidence and empowering them to assist those in need of support.
You will work resourcefully and collaboratively with people across the organisation to assist you and your team, fostering a learning culture where all views are respected.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications: 12pm Wednesday 7th January, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Location: Hybrid
Department: External Affairs & Communications directorate
Salary: £43,500 - £48,000
Contract Type: Permanent
Hours: Full Time (35 hours per week)
Closing Date: 19th January 2026, 10.00am
Benefits: 10% employers pension contribution (NEST) HSF Health cash Plan-covering employee partners and dependants under 18 28 days Annual Leave plus bank holidays and increases with length of service 2 hours weekly wellbeing time out Employee assistance program , offering GP advice lines, virtual doctors, prescription services, emotional wellbeing support, a legal help line and counselling. Funded eye site test (Specsavers) Pay it forward days- 2 days volunteering Mindful Employer Perkbox and Reward Gateway – discount platforms
Overall Purpose
This role works flexibly across the organisation, providing practical support and expertise around impact, learning and insight in relation to our mission.
This is a practical role, which will deliver support across a number of related areas
• Ensuring we are capturing, understanding and using evidence and data to inform the development of our programmes, initiatives, policy positions and wider organisational strategy
• Support the design and delivery our work to ensure we are set up to measure our impact or that of our sector, and providing support both internally and externally
• Capturing and ensuring we are using the insights we generate.
Key Responsibilities
The main duties and responsibilities of the role holder are as outlined below:
Impact and Insight Delivery
• Work with colleagues across the organisation, and in particular programmes and policy teams and wider organisation to help convene, capture, collate and analyse evidence and impact data from external sources, bringing expertise and practical support to the development of transformation initiatives, policy positions, and wider organisational strategy.
• Support the development of impact frameworks for our initiatives, supporting a systems level understanding of the transformation we seek, and at an organisational level.
• Work with colleagues across the organisation to shape and scope the evaluation/learning required to inform our initiatives or those of our members.
• Ensure strategic alignment of evaluation and impact measurement between our initiatives and programmes.
• Analyse and synthesis data and information received from evaluations, grant reports, learning events and other activity to establish key insights
• Create reports and summary insight documents which capture and explain insights succinctly and in ways that help understand and share key insights, informing our policy and the development of future transformation activity.
• Develop sector benchmarking reports to evidence the impact of the sector and the organisation.
Stakeholder Management and External Engagement
• Assist in the design, tendering, mobilisation and management of external evaluators or external suppliers of learning & insight activity.
• Provide strategic and technical insights into externally commissioned evaluations.
• Support colleagues in the design of high quality learning events, and provide additional capacity when required for their delivery.
• Contribute to supporting NHS Charities to improve their ability to capture learning and insight, providing advice and guidance 1:1 and through supporting the delivery of member events. Where required support the delivery of paid for consulting support to NHS charities on learning and insight.
Internal Collaboration
• Provide practical support to learning processes and help drive an internal culture of learning and development
• Coach and upskill colleagues in the design and delivery of activity relating to learning, analysis and insight capture.
• Provide expert evaluation support where required across the organisation
• Ensure that colleagues across the organisation are informed of insight and learning emerging from programmes, and work with them to identify areas of interest for further exploration.
• Support governance processes by contributing to reports, papers, feeding back to meetings, review panels or advisory groups.
Other duties
· Visibly live NHS Charities Togethers values, including our commitment to diversity and inclusion.
· Carrying out the duties of post in accordance with NHS Charities Togethers policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety.
· Working flexibly, prioritising workload, and working effectively as part of a team. Demonstrating an ability to work calmly and effectively when under pressure of tight deadlines, to deliver work on time and to a high standard.
· Adhere to relevant legislation, best practice, policies, and processes including, but not limited to charity law, the fundraising regulator, GDPR and professional codes and standards.
This is not meant to be an exhaustive list of duties. The need for flexibility is required, and the post holder is expected to carry out any other related duties that are within the employee’s skills and abilities whenever reasonably instructed.
REF-225 782
Job Title: Health Advocate Educator - Maternity Cover
Location: Warwickshire
Salary: £25,857.12 per annum
Contract type: Full Time, Fixed Term (from 1 March 2026 until 1 April 2027 - Maternity cover)
Hours: 37.5 hours per week
This is an opportunity to join Refuge as a Domestic Abuse Health Advocate Educator supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.
The Health Advocate Educator will support healthcare teams to identify domestic abuse at an early stage and ensure appropriate responses and referral pathways are offered to female, male and non-binary survivors of domestic violence and abuse. In addition, the post holder will directly support survivors of domestic abuse and hold their own case load.
The post holder will collaborate with the local ICB and Service Manager to strengthen connections with healthcare teams and create effective partnerships that support survivors.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 6 January 2026
Interview Date: 15 January 2026
The client requests no contact from agencies or media sales.
Children & Partnerships Manager
We have an exciting opportunity for a Children & Partnerships Manager to play a vital role in expanding our national referral network and ensuring more children across the UK can access the life-changing breaks we provide. This new role will work closely with our Development Director and Referrals Team to strengthen relationships with schools, Local Authorities, charities and community groups who support children aged 8–13 facing significant challenges.
Position: Children & Partnerships Manager
Location: Home-based with national travel
Salary: £32,000–£35,000 per annum
Hours: Full-time preferred (part-time considered)
Duration: 12-month fixed term (potential to extend)
Closing Date: Sunday 11th January 2026 at 11.59pm
About the role
As Children & Partnerships Manager, you will be at the forefront of driving national growth by identifying, engaging and nurturing the referral and delivery partners who help us reach the children who need us most. You will map areas of greatest need, build trusted relationships with key organisations, and support frontline professionals to confidently refer children onto our fully funded five-day breaks.
Some of your key responsibilities will include:
- Mapping UK regions with high child poverty and low current engagement to identify priority areas.
- Developing and delivering a national strategy to grow the referral base.
- Proactively seeking new partnership opportunities with MATs, Local Authorities, schools, charities and community organisations.
- Cultivating strong relationships with existing referrers and encouraging them to champion the charity within their networks.
- Representing the charity at events, networks and forums to raise awareness of our impact.
- Meeting directly with teachers, social workers and other professionals to showcase our service and explain the referral process.
- Working closely with the Referrals Team to ensure smooth onboarding of new partners and clarity around referral requirements.
About you
We are looking for a proactive and determined relationship-builder with a strong understanding of the challenges facing children and young people.
You will have the following essential skills and experience:
- Proven experience in partnership development, stakeholder engagement or network building
- Outstanding communication and influencing skills, comfortable engaging with a wide range of professionals.
- Strong relationship building capabilities and persistence in reaching key decision makers.
- Ability to work independently, prioritise tasks and travel nationally when required.
- Commitment to improving outcomes for disadvantaged children and championing equality and inclusion.
- A collaborative approach and confidence working across teams to support shared goals.
It would be desirable if you also have:
- Experience working within or alongside schools or Local Authorities.
- Understanding of child poverty, early intervention and barriers to support.
- Knowledge of safeguarding and data protection principles.
About the charity
The charity gives children and young people across the UK who face serious challenges in their lives the chance for a break that lasts a lifetime. For over 30 years, more than 20,000 children have enjoyed a week of adventure, creativity, and new friendships at our centres in Derbyshire and Cornwall. When they go home, they take with them confidence, resilience, and memories that last forever.
Everyone who works for the charity has a responsibility to promote the safeguarding and welfare of children. All successful applicants will require a DBS Disclosure.
You may also have experience in roles such as: Partnerships Manager, Engagement Manager, Network Development Manager, Children’s Services Manager, Education Partnerships Lead, Community Engagement Manager, Outreach Manager, or Stakeholder Engagement Officer, etc.. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
