319 Supporter care administrator jobs

We are looking for a Supporter Experience Officer to deliver an exceptional experience to all supporters across the organisation, by implementing a diverse range of personalised communication journeys across a range of channels and audiences to retain support and increase engagement with Battersea.

The ideal candidate will:

• have proven experience in planning, delivering and evaluating direct marketing campaigns across multiple channels, with strong knowledge of direct marketing principles.
• be highly organised and detail-oriented, able to manage multiple complex projects, competing priorities and tight deadlines while maintaining high-quality work with minimal supervision.
• have excellent relationship-management and communication skills, with experience working collaboratively with internal teams and external suppliers, developing clear campaign briefs and effectively communicating objectives, messaging and requirements.
• be proactive and solutions-focused, with strong problem-solving and decision-making skills and a track record of successfully introducing new and improved ways of working.
• be accountable for achieving results and managing income and expenditure within their remit, with strong reporting and analytical skills. They will have excellent written English, strong numerical ability and advanced IT/MS Office skills.
• be an excellent communicator and influencer, able to present, negotiate, build credibility and develop positive relationships with a wide range of stakeholders. They will also demonstrate empathy and resilience when handling sensitive issues and be comfortable working effectively in a changing, high-pressure environment.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: Tuesday 15th September 2026, 11.59pm

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s):

First round (Online, via MS Teams) - Thursday 24th and Friday 25th September 2026

Second round (In person) - Week commencing 5th October 2026

For more information about the role, please download our Recruitment pack.

About Working Well Trust

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.

We are expanding our team of IPS Employment Advisors in our IPS service in the London Borough of Enfield. You will be based in one of NHS mental health treatment teams in Enfield Town and Edmonton areas.

This IPS service at Working Well Trust has been awarded the IPS Grow quality mark and adheres to the principles of the IPS model in supporting people in to employment.

This role will be working with clients who have mental health support needs, wanting to gain and sustain paid employment. 

Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.

You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.

We have 2 x full time positions available as we are growing our team. 

What you’ll be doing

You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPSapproach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.

You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach thatalways remainsclient led.

You will be based at one of the following NHS mental health treatment teams:

• Enfield's Early Intervention in Psychosis (EIP) service, Lucas House Edmonton
• Community Rehabilitation Team Enfield, Park Avenue, Enfield Town

You will spend up to 65% of your week working in the community of Enfield to provide localised support to residents of the Borough.

You will also be working to contract targets whilst maintaining a high-quality service.

What you’ll need

Experience in employment support is not essential. We are looking for someone who brings:

• A genuine desire to support people into meaningful employment.
• Commitment to person-centred work and either experience of or enthusiasm to learn the IPS approach.
• Confidence engaging with employers and promoting the benefits of our service.
• Good organisation skills and the ability to manage a caseload effectively.
• Beneficial (but not essential): experience working with people with mental health difficulties.
• Beneficial (but not essential): local knowledge/ experience of the Borough

What we offer

• £33,000 per year
• 30 days annual leave plus public holidays, (FTE)
• Employer pension contribution of 6%
• Supportive environment within a growing, dedicated team
• Meaningful, rewarding work supporting people into employment
• Expenses paid for mandatory travel during work hours.
• Flexible, paid Wellbeing Hour every fortnight (FTE)

What’s next 

Before you apply, please note the following: 

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

• If you require any reasonable adjustments at the interview stage, for example due to a disability, learning difficulty or health condition, please let us know in advance so that we can make appropriate arrangements.

Working Well Trust is an equal opportunities employer and Confident about Disabilities.

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. 

Start your application today and take the next step in a rewarding career. 

Closing date: Wednesday 30th September 2026 (09:00). Please note, we may be actively interviewing during this time and may close the vacancy early.

First stage interviews: 5th - 9th October 2026 (subject to change if advert closes early)

Final Stage interviews (in person in Edmonton): w/c 12th October 2026 (subject to change if advert closes early)

Considerations:

Please note: This post involves access to NHS clinical records through RiO. For confidentiality, information-governance and wellbeing reasons, successful candidates cannot be appointed within the same secondary mental health service area in which they are currently receiving care.

We will not ask applicants to disclose health information during the application or interview process. A confidential service-location conflict check will only take place following a conditional offer. Where a conflict is identified, we may explore an equivalent vacancy in another area, but alternative employment cannot be guaranteed.

About Working Well Trust

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.

We are expanding our team of IPS Employment Advisors in our IPS service in the London Borough of Enfield. You will be based in one of NHS mental health treatment teams in Enfield Town and Edmonton areas.

This IPS service at Working Well Trust has been awarded the IPS Grow quality mark and adheres to the principles of the IPS model in supporting people in to employment.

This role will be working with clients who have mental health support needs, wanting to gain and sustain paid employment. 

Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.

You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.

This is a part time post working 17.5 hours, please note salary listed is FTE.

What you’ll be doing

You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPSapproach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.

You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach thatalways remainsclient led.

You will be based at one of the following NHS mental health treatment teams:

• Enfield's Early Intervention in Psychosis (EIP) service, Lucas House Edmonton
• Community Rehabilitation Team Enfield, Park Avenue, Enfield Town

You will spend up to 65% of your week working in the community of Enfield to provide localised support to residents of the Borough.

You will also be working to contract targets whilst maintaining a high-quality service.

What you’ll need

Experience in employment support is not essential. We are looking for someone who brings:

• A genuine desire to support people into meaningful employment.
• Commitment to person-centred work and either experience of or enthusiasm to learn the IPS approach.
• Confidence engaging with employers and promoting the benefits of our service.
• Good organisation skills and the ability to manage a caseload effectively.
• Beneficial (but not essential): experience working with people with mental health difficulties.
• Beneficial (but not essential): local knowledge/ experience of the Borough

What we offer

• £33,000 per year (FTE)
• 30 days annual leave plus public holidays, (FTE)
• Employer pension contribution of 6%
• Supportive environment within a growing, dedicated team
• Meaningful, rewarding work supporting people into employment
• Expenses paid for mandatory travel during work hours.
• Flexible, paid Wellbeing Hour every fortnight (FTE)

What’s next 

Before you apply, please note the following: 

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

• If you require any reasonable adjustments at the interview stage, for example due to a disability, learning difficulty or health condition, please let us know in advance so that we can make appropriate arrangements.

Working Well Trust is an equal opportunities employer and Confident about Disabilities.

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. 

Start your application today and take the next step in a rewarding career. 

Closing date: Wednesday 30th September 2026 (09:00). Please note, we may be actively interviewing during this time and may close the vacancy early.

First stage interviews: 5th - 9th October 2026 (subject to change if advert closes early)

Final Stage interviews (in person in Edmonton): w/c 12th October 2026 (subject to change if advert closes early)

Considerations:

Please note: This post involves access to NHS clinical records through RiO. For confidentiality, information-governance and wellbeing reasons, successful candidates cannot be appointed within the same secondary mental health service area in which they are currently receiving care.

We will not ask applicants to disclose health information during the application or interview process. A confidential service-location conflict check will only take place following a conditional offer. Where a conflict is identified, we may explore an equivalent vacancy in another area, but alternative employment cannot be guaranteed.

About Kinship

We are Kinship. The leading kinship care charity. 

We're here for kinship carers - friends or family who step up to raise a child when their parents aren't able to. 

We support kinship families across England and Wales and are expanding our work into Scotland.

Let's commit to change for kinship families.

Purpose of the role: 

The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need.

Working directly with kinship carers in West Dunbartonshire, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen their support networks and navigate services such as children’s social care, education, health and community support.

This is a community-facing role, working from Y Sort It’s offices and directly in kinship carers’ homes and community spaces. You will work alongside Y Sort It’s Intandem mentors to ensure that both carers and the children they care for receive coordinated, complementary support.

Accurate recording of your work is essential to enable Kinship and Inspiring Scotland to understand what is working, demonstrate impact and learn from this pioneering pilot.

Direct support

You will provide intensive one-to-one support to kinship carers for up to six months, working within the delivery approach set out in the Kinship Connected Service Manual. You will also establish and facilitate a monthly support group for kinship carers in West Dunbartonshire.

This may include:

• Providing emotional and practical support to kinship carers.
• Completing structured needs assessments, SMART goal setting and regular reviews with kinship carers.
• Advocating for kinship carers in meetings with professionals where appropriate.
• Establishing and facilitating a monthly support group for kinship carers in the local area.
• Mapping local services and building relationships with organisations that can provide specialist support, training or activities for kinship families in West Dunbartonshire.
• Liaising with schools, local authorities and other professionals to coordinate support around families.
• Supporting kinship carers with challenges relating to the child(ren) in their kinship care.
• Signposting to relevant services, support organisations and Kinship training opportunities.
• Referring children in kinship care to Y Sort It’s Intandem mentoring programme where appropriate.
• Coordinating celebration and family events (including in Kinship Care Week).
• Supporting applications for grants for essential items or family breaks.

Partnership working with Y Sort It and Inspiring Scotland

• Work closely and collaboratively with Y Sort It colleagues on a day-to-day basis, building a strong co-location relationship that benefits kinship families.
• Develop and maintain clear cross-referral pathways between Kinship Connected and Y Sort It’s Intandem mentoring programme.
• Contribute to joint learning and shared reflection about how the whole-family model is working and what outcomes are being achieved for both carers and children.
• Represent Kinship professionally in all interactions with Y Sort It, Inspiring Scotland and other local partners.
• Participate in any joint reporting, learning or evaluation activities required by Inspiring Scotland.

Collaboration and wider partnership working

• Build constructive relationships with West Dunbartonshire Council and other statutory and voluntary sector partners to support awareness of the programme and effective referral pathways.
• Work closely with colleagues across Kinship, including Peer Support, Training and Communications, to ensure kinship carers in West Dunbartonshire can access the full range of Kinship’s support.
• Contribute to cross-team learning, sharing emerging insights about kinship carers’ experiences and the local landscape in Scotland to inform Kinship’s broader organisational learning.
• Represent Kinship at local meetings, networks or events to strengthen collaboration and raise awareness of kinship care in Scotland.

Safeguarding and risk management

Kinship has a robust safeguarding structure. You will be supported by a Designated Safeguarding Lead (DSL) and Designated Deputy Safeguarding Leads (DDSL). In line with this policy, and mindful of the Scottish legislative and practice context, you will:

• Recognise, report, record, respond and refer safeguarding risks via our safeguarding process with the support of the safeguarding team.
• Follow and understand Kinship’s organisational safeguarding policies, as well as relevant Scottish guidance and legislation.
• Complete risk assessments for events in line with Kinship’s policy.
• Follow the Kinship Health and Safety policy.
• Use the StaySafe lone worker app.

Monitoring, evaluation and data quality

Accurate and consistent data recording is a core requirement of this role. As Kinship Connected in West Dunbartonshire is a pilot programme, high-quality records and documentation are essential to demonstrate impact to Inspiring Scotland and to generate the learning that will inform future development of Kinship’s work in Scotland.

• Maintain accurate, timely records of all activity, assessments, support plans, contacts and outcomes on Kinship’s CRM system (Salesforce) in line with organisational policy and programme protocols.
• Complete kinship carer needs assessments, SMART goal setting, reviews and outcome recording in accordance with the Kinship Navigator model.
• Contribute to monitoring and reporting requirements for Inspiring Scotland, ensuring activity and outcomes are documented consistently.
• Fully contribute to quality assurance and learning processes, including collecting feedback and case studies that demonstrate impact for kinship families.
• Contribute to the learning about how co-location with Y Sort It supports whole-family outcomes

Are you looking for a rewarding role within an intersectional feminist organisation? We have an incredible opportunity for a Business Support Administrator to join Solace Women’s Aid.

Solace exists to end the harm done through gender-based violence. We work to prevent violence and abuse and provide services to meet the individual needs of survivors, particularly women and children.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Role

As Business Support Administrator, you will be responsible for creating a welcoming working environment at our Head Office in Camden. This is also a space where our service users should feel safe and cared for, which is a key part in ensuring that our Head Office runs smoothly for our service users, staff teams, volunteers and visitors.

As part of the Business Support team, you will also deliver cross organisational services to support business operations, which includes insurance, utilities, IT, phones and Health & Safety reporting.

About You

You’re passionate about meeting the needs of our service users and you bring a positive can-do approach to your work. Your experience of adopting processes and systems to embed best practice in support functions will help you to excel in this role.

You work well in diverse teams, and as an active team player, you're keen to work with colleagues towards common objectives.

Additional Information

The postholder will provide on-site business support within our Head Office. Given the nature of this role, we are unable to offer hybrid working for this position.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

· Flexible working

· Focus on learning and development (internal career progression and training)

· Generous holiday entitlement

· Employer pension contribution

· Family-friendly leave and enhanced maternity pay

· Access to Inclusion Networks

· Daily clinical debriefing

· Two paid wellbeing days

· Employee Assistance Programme providing free 24/7 support and advice

· Employee Benefits Platform offering staff discounts, benefits, and savings

· Flow & Restore yoga classes

· Meditation sessions

· Cycle to Work Scheme

How to apply

Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferable skills, and experience align with each point within the following sections of the Job Profile Document:

Values, Behaviours & Competencies

Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences.

We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, Part 1. Section 7(2)(e) of the Sex Discrimination Act 1975 applies. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies

Job Title: Office Administrator

Contract: Permanent

Hours: 35 hours per week

Salary:£27,000 per annum

Location: Coram Campus, Bloomsbury, London

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About CCLC

Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights championing access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation in child and family law, education law, community care law and asylum and immigration law as well as outreach advice and second tier advice in the areas of asylum and immigration law. Our Policy & Practice Team delivers policy and research work.

Part of Coram’s growing Children’s Rights Centre, CCLC is co-located with Coram Voice, the specialist provider of advocacy services for young people in and leaving the care system, in the new Queen Elizabeth II Centre at the heart of our historic campus in Bloomsbury.

About the role

We are looking for a motivated, enthusiastic, multi-skilled administrator to assist our busy teams in London.

The Office Administrator will provide a range of essential office-based administrative support for the Legal Practice Unit and Policy & Practice Change Team, the majority of whom are currently working in a hybrid pattern. The priorities will be general administrative support: processing incoming and outgoing post, opening and closing files for clients; assistance with preparing court bundles; assistance with CCLC’s reception telephone line; communicating with internal and external departments; and assisting with any other legal or administrative tasks which may arise in order to fully support the team may also be required.

This is a great opportunity for an excellent administrator looking for a role in the charity sector and the prospect of developing a career in operations and business support.

The role would suit an organised and efficient individual with strong IT skills. Whilst full training will be provided and support and supervision will be available, the successful candidate will need to demonstrate the ability to work independently and show initiative and problem-solving skills.

For further information on CCLC please visit our website.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: 13th September 2026 at 11:55pm

Interview date: 17th September 2026

We reserve the right to close this vacancy early upon successful appointment or at our discretion. Successful candidates will be asked to take part in an online assessment ahead of interview.

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Join Clergy Support Trust's outstanding External Relations Team as External Engagement Officer (12-month maternity cover) and play a key role in fundraising, events, and digital comms. Use your creativity and organisational skills to support historic events, engage supporters, and make a real impact for clergy families.

About the Role
The External Engagement Officer provides vital administrative and operational support across fundraising, events, and communications. This is ideal for someone in their second role, looking to develop a broad range of skills in a supportive environment. Working in a small and dynamic team, the External Engagement Officer supports and leads on projects, with a focus on communications, fundraising, events, marketing, and press. 

About the candidate:

• Highly organised and technologically adept (especially with CRM systems like Salesforce)
• Motivated, with at least 1 year of experience in communications, fundraising, or event management
• Confident, resilient, and able to coordinate complex event logistics
• Strong written and verbal communication skills
• Team-oriented, adaptable, and committed to the wellbeing of the clergy community

Key Responsibilities

1. Fundraising and Data Support

• Manage contacts and maintain up-to-date CRM records
• Add weekly bank donations to Salesforce and reconcile monthly income
• Lead on thanking supporters (managing emails/cards)
• Assist with legacy giving administration
• Support prospect research for fundraising
• Liaise with Finance Team on income and gift processing

2. Events – Logistics and Administration

• Manage guest lists, RSVPs, and name badges using CRM
• Act as point of contact for event bookings and assist with seating plans
• Provide on-site support at events (registration, hospitality, donor care)
• Post-event coordination including post-event feedback 

3. Communications and Digital Engagement

• Monitor and manage team inboxes
• Assist with social media management including DMs, replying to comments, and content creation
• Oversee logistics of print advertising (bookings, invoicing, transfer of creative files)

4. General / Team Support

• Maintain inventory of fundraising/event materials
• Proactively update Salesforce with missing information
• Provide general admin support and contribute creative ideas

This is a fantastic opportunity for an individual looking for a broad-scope role to development their skills in comms, engagement, events and fundraising in a high-performing team.

Could you be the person who helps make brilliant fundraising happen behind the scenes?

Natasha’s Foundation, the food allergy charity, is looking for an experienced, highly organised and personable Fundraising & Supporter Care Coordinator to join our small and ambitious fundraising team.

We’re a passionate, energetic and friendly team, united by a determination to make a real difference. We work hard, move quickly and have big ambitions for a small charity – but we also really value the way we work together. Everyone brings something different, ideas are welcomed, people support one another and there’s a genuine sense of excitement about what we can achieve.

This is a varied role for someone who loves working with people, takes real pride in getting the detail right and is equally comfortable supporting a donor, working with data or helping a busy fundraising team stay one step ahead.

You’ll be at the heart of our fundraising operation: providing warm and thoughtful supporter care, supporting individual giving, helping us make the best use of our Beacon CRM, producing accurate fundraising and income information, and supporting proposals, reports, communications and fundraising resources.

We’re looking for someone who is warm, organised, numerate and confident with data, with excellent attention to detail and practical experience of using Beacon CRM. Just as importantly, we’re looking for someone who will enjoy being part of our team – someone positive, proactive and willing to get stuck in.

You’ll be joining Natasha’s Foundation at an exciting point in our journey. We are working to improve the lives of people with food allergy through education, campaigning and pioneering medical research, with one hugely ambitious goal: a future without food allergy.

If you enjoy making things work brilliantly, care about giving supporters a great experience and want to bring your skills and energy to a charity where your contribution will genuinely be noticed and valued, we’d love to hear from you.

20 hours per week | Home-based | £32,000–£34,000 FTE

Accountable to: Support Team Manager

Hours: 37.5 hrs per week (including evening and weekend hours on a rota)

Contract type: Permanent

Salary: £26,750

Location: Loughborough, England (Travel required to all Baca Services locations)

Start date: September 2026

Help Change Young Lives

At Baca, we support young people who have fled war, persecution, and trafficking, providing safe housing, education, and therapeutic care to help them rebuild their lives.

As a Support Worker, you will be a key worker for several young people in Baca's care, providing high-quality holistic and therapeutic support for their transition to adulthood. You will deliver services in line with Baca’s Theory of Change, ensuring the highest quality outcomes in physical and emotional wellbeing, education, employment, training, social engagement, and personal safety.

Key Responsibilities:

• Support young people using trauma-informed approaches (including PACE and recovery models)

• Promote safety and safeguard young people from exploitation and harm

• Support emotional wellbeing, independence, and life skills development

• Encourage engagement in education, training, and community activities

• Maintain accurate and compliant records

• Work closely with social workers, schools, and partner agencies

• Contribute to a reflective, learning-focused team culture

• Be a role model, offering care and compassion without discrimination.

• Plan and participate in day trips and annual residential weeks.

About you:

• Alignment with Baca’s values and mission.

• Ability to respond to change and work as part of a diverse team.

• Self-motivated, proactive, and able to take initiative.

• Knowledge of safeguarding practices and issues faced by unaccompanied asylum-seeking young people.

• Relevant training or willingness to complete essential training within the first year.

• Experience working with young people, especially in cross-cultural settings.

• Excellent communication, organisational, and ICT skills.

• Driving licence and access to a car.

• Enhanced DBS check required.

You will be:

• Approachable, reliable, and a strong team worker.

• Supportive, responsible, and personable.

• Flexible and able to work occasional evenings and weekends.

What We Offer

• The chance to make a meaningful difference

• A supportive, values-driven team

• 33 days’ holiday (pro rata), pension, wellbeing support, and more

How to Apply

If you are passionate about creating lasting change for young people and have the skills needed, we would love to hear from you.

Please note: You must have the right to work in the UK. You must also be able to legally drive in the UK for this role.

Successful candidates will be asked to apply for an Enhanced DBS Certificate including a check of the children’s barred list.

Job Title: Recovery in Community Peer Support Worker
Accountable to: Head of Community
Reporting to: Recovery in Community Team Coordinator
Location: Hybrid including Inpatient psychiatric settings across Greater Manchester, community settings, home or office working (central Manchester), occasional travel outside of Greater Manchester
Salary: £14,945.40 pro rata (FTE £24,909)
Hours: 21 hours per week
Contract: Permanent

Role Context

Recovery in Community is a collaborative initiative delivered in partnership between Gaddum and Manchester Mind. The service supports people to leave inpatient mental health settings and return to their community with the support they need to recover and remain well.

As a team, we deliver psycho-social interventions, advocacy, housing and welfare rights advice, peer support to adults as well as tailored support to young people (those under the age of 25).All we do is underpinned by listening and ensuring people feel heard – because we know that when people are listened to, they recover. The team works with colleagues within the mental health, primary care, inpatient and community sectors.

Role Purpose

As a Peer Support Worker, you will have lived or living experience of receiving mental health care or treatment in hospital. Using your expertise gained through this experience, you will support peers in their mental health recovery who are ready to leave hospital or are already in the community. Receiving support from your colleagues, you’ll develop and manage your casework practice and hold a small case load. 

You will walk alongside people to set achievable goals to ensure they get the support that they need, ultimately feeling connected to their communities – the right services and support network.

This role will work with a small but intensive caseload (max 12 cases for a full-time peer support worker) to focus on: 

• Repatriate: when people are sent to an out of area placement (OAPs) advocate to get them back to Greater Manchester so they can recover in their community. 

• Discharge: Supporting people when they’re ready to be discharged from inpatient mental health services to get back to the community and recover. 

• Prevent re-admissions: Work with people, post-discharge, to ensure they continue to get the support they need to make informed choices, stay well and ultimately thrive.

Main Duties and Responsibilities 

• To provide bespoke support to people that are ready to be discharged from inpatient psychiatric care to return to the community, building (with support) packages of care so they have a positive and sustained recovery. 

• To work alongside people post-discharge, in their community setting (e.g. home or supported accommodation) to ensure they get what they need to stay well. 

• To effectively manage a small caseload (about 7 people), being flexible to people’s needs and short-term changes in schedule. 

• To work in a person-centred, trauma informed, empowering and culturally appropriate way that enables people to feel listened to and heard.

• To help people engage with services and make sustainable links with their communities. 

• To use and develop your knowledge of community care, policies, legislation and services to get people the support they need to recover and stay well. 

• Identify when cases need escalation or onward referral and keep your line manager aware of case developments. 

• Independently visit people in inpatient and community settings in Manchester and across Greater Manchester, adhering to lone working and risk management procedures. 

• Occasionally visit people out of the Greater Manchester area who need to return to their community in Manchester (all travel expenses will be paid and non-commute travel time will be part of your working day). 

• Build relationships with colleagues within services (e.g. inpatient staff, social care, CMHTs etc) to enable improved collaborative working 

• Take part in multi-disciplinary meetings, representing the views of people, and their aspirations on returning to community settings. 

• Support the ongoing service development, drawing on your role as an ‘Expert by Experience’ and using what you hear from the people you support to contribute to the development of the services by reviewing and contributing to improvements. 

All staff are expected to work within all Gaddum policies and procedures. This role is subject to a enhanced DBS check.

Supporter Experience & Data Processing Coordinator
Hours: Full time
Contract: Permanent
Salary: £32,292 per annum
Location: King's Cross, London N1C – Hybrid (Minimum 2 days in office per week)

Who are we?

Art Fund is the national fundraising charity for art. With over 148,000 members, we are leading the way in pioneering support for an inclusive and welcoming museum and gallery sector across the UK.

We work closely with a network of over 1000 museums and respond to their needs and aspirations. We're excited to see how they want to develop: to expand and diversify their collections and workforce, develop curatorial skills, make ambitious acquisitions, and create a welcoming, inclusive space for communities. With the support of over 148,000 members who buy a National Art Pass, patrons, and donors we can provide grants, encourage visiting and advocate for museums' essential role and value.

We have diversity, inclusion, and sustainability central to our thinking and the opportunity to be a force for good, galvanise support and help change things for the better inspires our team.

The role

The Supporter Services Team are at the heart of Art Fund, delivering inbound and outbound customer service through email, telephone, post, website and social channels – to members, supporters, and the wider public.

This is an interesting role where you will be on the front line leasing with our trusted third–party suppliers to deliver excellent communications and processes. Coordinating training, leasing on campaign briefings and championing continuous system and process improvements – to ensure we're delivering first class customer care.

We are looking for someone who is a fast learner, has experience using database systems and recording data accurately. With the ability to manage multiple tasks and keep to deadlines. It is essential you have great interpersonal skills as you will be liaising with different departments and colleagues across Art Fund as well our fulfilment houses and call centre team.

Key Employee Benefits

• Generous Annual leave – 25 days annual leave and bank holidays, with additional non–contractual office closure dates at Christmas.
• Free National Art Pass (NAP)– for yourself and another person of your choice.
• Free Entry to Exhibitions
• Life Assurance – cover for up to three times your basic salary.
• Season Ticket Loan
• Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.

Closing deadline: 23.59pm on Thursday 17th September 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We're committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.

We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.

Non–UK nationals will require current and valid permission to work in the UK.

Please note that any suspected use of AI in relation to answering sift questions will be marked down.

No agencies please.

Administrator

Could you do a job where you change lives?

Do you have administration experience?

Are you organised?

Do you have what it takes to make a positive difference to our residents' wellbeing?

We are looking for a committed Christian with a heart for serving older people and who can contribute their skills and experience to the smooth running of our residential care home for older people in Leicester.

We need a friendly and organised administrator who can be relied upon to work with enthusiasm and efficiency within a busy office environment.

The Evington Home is about three miles from Leicester city centre and offers residential care, as well as providing dementia care. The Evington Home has 30 rooms, the majority of which have either garden or park views. See our beautiful home here.

You will be:

• A helpful and warm first point of contact for the home;
• Welcoming towards visitors, suppliers, staff and residents; 
• A 'people person' who is keen to build and nurture strong professional relationships; 
• Somebody who is positive, approachable, willing to help and caring towards others a team player;
• Someone who enjoys working with older people and has empathy with them;
• Outgoing and friendly with strong customer service skills;
• A good role model and provide a dynamic reception service;
• Skilled in typing, filing and recordkeeping;
• Computer literate in using Microsoft Word, Excel and Outlook;
• Comfortable dealing with matters relating to Payroll;
• Quick to provide general administrative assistance to the Managers;
• Eager to interact with the staff and volunteers in the home and the London Office, and support them in administrative tasks;
• Committed to supporting and cultivating the work of volunteers within the home;
• Organised, adaptable and reliable under pressure;
• Proactive when faced with tight deadlines;
• Enthusiastic about Pilgrims' Friend Society and the great Christian work taking place.
• In addition to the duties and responsibilities listed, you are required to perform other duties assigned by your managers from time to time that are within your capabilities.

For more details please take a look at the Job Description and Person Specification.

Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010)

Read 'What we believe' on our website.

Hours:

25 hours a week Monday to Friday 9am-2pm

Benefits:

• 5.6 weeks’ annual leave, including bank holidays (pro rota)
• A workplace shaped by faith, care and purpose
• Being part of our friendly staff team
• We offer a full induction to the work
• Pension scheme
• Medicash health plan
• Perkbox (including Employee Assistance Programme)
• Longservice rewards
• Birthday rewards
• Flexible working pattern
• Team events
• Recommend a Friend Scheme

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.

We are looking for a detail‑focused, team‑oriented Administrator (internally known as a Service Delivery Assistant) to join our team in Gloucester. This is a part-time role worked across 22.5 hours, and we would be open to discuss working days and hours at interview.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Service Delivery Assistant, you will provide high quality administrative support to the service. You will act as a first point of contact for enquiries into the service and support the wider team with administrative duties.

Key Responsibilities:

• Upload referrals to our computerised case management system, in accordance with our standards.
• Manage incoming and outgoing mail, telephone and general queries for the service
• Collate and supply information and correspondence to internal and external contacts
• Liaise with referring agencies to improve referral information and support referral pathways.
• Provide general admin support including data entry, minute taking, raising purchase orders and processing invoices.

About You:

Ideally, you will need experience working within a client focused service and a good understanding and knowledge of office systems.

You will need:

• Effective verbal and written communication and numerical skills.
• Experience working in an adminstrative setting role
• Experience of providing administrative support to a team
• Understanding and knowledge of the requirements relating to confidentiality and data protection.
• Understanding and knowledge of equal opportunities and diversity.
• Ability to prioritise own workload and deal with competing demands in an organised and methodical manner.
• Good IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
• Stong customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
• Ability to work on own initiative and with minimal supervision to achieve deadlines.
• Strong record keeping skills with a focus on quality and accuracy.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We’re looking for an experienced and compassionate Senior Support Worker to join our Stopover Supported Housing service in Brighton & Hove.

Stopover provides women-only supported accommodation for young women aged 16–25, including young women who have recently become mothers. Our services provide different levels of support as young women move towards independence, helping them develop the skills, confidence and stability they need to sustain their own tenancy.

Working alongside the Head of Supported Housing, you’ll help oversee the day-to-day running of the project while providing trauma-informed support to young women who may have experienced homelessness, abuse, domestic violence, mental health difficulties and other challenges.

This is a varied senior role combining direct work with young women, staff supervision and partnership working. You’ll build trusted professional relationships, advocate for young women and help ensure our service provides safe, consistent and high-quality support.

You will:

• Build positive professional relationships with young women, developing individual support plans and helping them gain the skills and confidence to live independently
• Help oversee the day-to-day running of the service, including managing resident issues, risk and compliance with licence agreements
• Provide line management, supervision and development support to members of the staff team
• Advocate for young women and work collaboratively with external agencies and other professionals
• Help ensure the service operates safely and effectively in line with organisational policies, funder requirements and contractual agreements

We’re looking for someone who can demonstrate:

• Experience of working with young women or young people and a strong understanding of their support needs
• Experience in supported housing, residential services or a similar environment
• Confidence managing complex or challenging situations, assessing risk and delivering effective support planning or key work
• Strong communication skills, including the ability to advocate for marginalised young women and work effectively with other professionals
• The ability to work independently and as part of a team, alongside good administrative, IT and record-keeping skills

Knowledge of safeguarding, homelessness, benefits and external services available to young women would be an advantage. A Housing or Youth Work qualification is desirable but not essential.

Why join us?

Impact Initiatives is a Sussex-based charity supporting children, young people, adults with disabilities, families and older people to live healthy and fulfilling lives.

At Stopover, you’ll be part of a service built around consistent, positive relationships and trauma-informed support. You’ll have the opportunity to combine hands-on work with young women with leadership responsibilities, helping colleagues develop their practice and contributing to the quality and development of the service.

We’re committed to supporting our staff through ongoing learning, supervision and professional development.

Who can apply?

This post is open to women only, in accordance with Schedule 9, Paragraph 1 of the Equality Act 2010, due to the nature of the work delivering trauma-informed support to young women. We welcome applications from all women, including trans women.

This post is exempt from the Rehabilitation of Offenders Act (1974) and the successful applicant will be subject to an Enhanced Disclosure & Barring Service (DBS) check.

Closing date: 5.00pm, Friday 11 September 2026
Interviews: Week commencing 14 September 2026

For further details and to apply, please visit Impact Initiatives website