Supporter Care Assistant Jobs in London, Greater London
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Are you looking for a new challenge? Are you keen to develop your influencing and communication skills to help Chapter One retain, grow and unlock corporate partnerships for the benefit of struggling young readers?
40% of children from disadvantaged backgrounds leave primary school in England each year unable to read to the expected standard. Chapter One is a fast-growing charity, with a vision of a world in which all children have the literacy skills they need to thrive.
Many children fall behind with reading simply because they lack the opportunity to practise: we work to ensure that every child has 1:1 reading support at the time they need it most. Chapter One’s unique, online, reading support programme pairs struggling 5 to 8 year olds in over 11 areas of the UK with over 3000 volunteers who are recruited from a range of local and national businesses.
We are seeking a proactive, energetic and enthusiastic Corporate Partnerships Officer to be an integral part of a team which aims to both maximise corporate income and deliver an excellent partner experience. This is an opportunity for an early career professional to learn about charity-business partnerships in a dynamic, small charity which is flexible and agile.
Reporting to our Corporate Partnerships Manager, but also working closely with our Business Development Manager, you’ll support them both to deliver our annual volunteer targets and maintain our strong partner retention rate (currently 88%). This will involve supporting both the identification, acquisition, and onboarding of new partners, but also the account management of a portfolio of existing partners.
Please read the full job description for details of the responsibilities of the role, and our employee recruitment pack to learn more about Chapter One. This is a fully remote position and is ideal for someone home-based with the ability to travel to occasional meetings.
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Chapter One is committed to safeguarding children and young people. All postholders are appointed subject to a satisfactory Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
Please send your CV (maximum 2 A4 sides) and a covering letter. Your covering letter (maximum 1 side of A4) should include:
1) Your relevant experience, including clear examples.
2) Tell us about a partnership that you have initiated or been involved with and what you did to make it succeed.
3) Tell us about how our organisational mission is in line with your values.
The client requests no contact from agencies or media sales.
In this role you’ll be both strategic and hands-on, solely managing the financial controls for this small charity with a £350k annual turnover. You will support the Director and senior management team through your management of financial processes, policy and planning.
This will include using accountancy software to process income and expenditure, producing management accounts for the senior management team and Board, and ensuring the charity reports to its key funders, including Arts Council England.
You’ll process payroll for our small team of 6 employees, taking care of liaison with HMRC as well as handling external audit and company filing.
Who are we looking for?
We’re looking for someone with focus, efficiency and precision to take responsibility of our company finances.
Unfazed by working mostly alone, you’ll be incredibly organised with your time and workload to ensure processes are handled in a timely and accurate fashion. Ideally, you’ll be passionate about the work that we do both as a professional arts organisation and also as a small charity based in Bedfordshire with altruistic values.
You’ll have experience of working with small organisations and charities, knowledgeable about the areas of financial control that you will be our expert on.
The role is an employee position for one day per week, however we are open to discuss flexibility of working hours and the possibility of freelance working with the successful candidate.
We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence our working practice. We are particularly keen to hear from people from backgrounds that are currently under-represented on our staff team including people from UK minority ethnic backgrounds and candidates who self-identify as disabled, male, non-binary or trans and/or LGBTQ+.
Application deadline: 9am, Mon 30th Sept 2024
Interviews: Thurs 3rd October 2024
Terms and Conditions
Hours of Work: 7.5 hours per week (1 day). These hours can be worked flexibly.
Contract: This is a permanent employment contract with a 3 month probationary period.
Salary: The full-time equivalent salary for this position is £40,000 – 45,000 per annum (pro rata to 7.5 hours per week).
Location: Home-working.
Benefits:
BCA offers 25 days holiday per annum plus bank holidays (pro rata for part-time employees).
We offer a NEST pension scheme with a 3% employer contribution.
Access to IT & equipment to enable efficient home-working can be provided.
Proof of the right to work in the UK will be required before appointment.
A contemporary arts charity dedicated to commissioning high-quality art for, with and inspired by communities in Bedfordshire
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
We are looking for someone dynamic and progressive to manage operations (people, places and finance) for our growing organisation. Helping us to navigate an exciting new period in our development, your role will be to manage and shape the organisation’s operations and HR to ensure we have the right systems and processes in place to deliver our work effectively and in ways that are in line with our feminist, participatory and anti-oppression values.
We are keen to find someone interested in having a core role within an organisation, delivering a wide range of internal projects that support staff wellbeing, communications, anti-racism and culture, including exploring and implementing progressive and radical HR policies that help us to further embed a culture of care. You will work supportively and dynamically with our collaborative and friendly team. You will be supported by the Head of Organisational Development, who you will work with to develop new strategies and priority areas of work.
KEY INFORMATION
Salary -£37,637.15 FTE per annum, pro rata
Contract - 4 days (28 hours) per week, permanent
Location - Based at Wen’s Shoreditch office, with hybrid working available
Supervising - IT Co-ordinator, Operations Assistant and volunteers (up to 5 people).
Deadline - 9am 14th October 2024
Interviews (via Zoom):
- 1st interview – w/c Monday 28th October 2024 (exact date TBC)
- 2nd interview – Monday 4th November 2024
RESPONSIBILITIES
People (HR)
- Manage and maintain HR policies, procedures and practices including the employee handbook, ensuring they are up to date, recorded, filed and adhered to (i.e. personnel contracts, DBS, volunteers, holidays, sick leave)
- Develop and implement new systems, policies and processes that support anti-oppression, care and inclusion.
- Ensure that Wen is compliant, abiding by relevant legislation (including GDPR) and arrange training for staff as needed
- Oversee recruitment, onboarding, staff development and all other people processes
- Ensure appropriate support and supervision is in place for all staff, including overseeing training for all staff
- Promote improvements in internal communication, ensuring staff, volunteers and interns are informed of organisational developments and have opportunities to give feedback that will help shape our ways of working for the better.
- Oversee the co-ordination of all-staff events, meetings, socials and team building.
- Monitor and evaluate staff wellbeing, taking steps to address as needed.
- Ensure appropriate and compliant documentation and record maintenance for all HR processes across the organisation including absence management.
- Designated Safeguarding Lead for the organisation.
Places (Office management and IT)
- Ensure smooth running of Wen’s main office to ensure it provides a welcoming, efficient and safe space to work in, ensuring health and safety procedures are implemented and maintained with help from the Operations Assistant.
- Utilise the Core Operations budget with help from the Operations Assistant to ensure Wen is maintaining photocopier, stationary supplies, liaising with our landlord about rent, maintaining phones, health and safety, fire procedures, utilities, rates and insurance.
- Oversee the IT Coordinator to ensure licenses are up to date, IT issues are solved promptly and IT developments and changes across our two sites and hybrid team are tracked
Finance
- Work with Finance Manager and Head of Organisational Development to establish strong financial processes and policies and ensure staff are aware of the relevant ones
- Liaising with our Finance Manager on day-to-day accounting as and when necessary
- Managing the Core Operations budget including approval of expenditure (as a signatory) and cashflow preparation for the coming financial year
- Checking and collation of monthly payroll information
People Support
- Managing the Operations Assistant and IT Co-ordinator.
- Supporting volunteers as required and oversee managing our volunteer database.
- Supporting Wen team with HR and other Operations-related matters.
Along with any other reasonable tasks and duties deemed relevant to the role.
KEY BENEFITS
- 25 days annual leave plus bank holidays, pro rata. Rising to 27 days after 5 years.
- Pension scheme, contributing 6% of salary.
- Employee Assistance Programme.
- Access to training and development opportunities.
- Laptop and mobile phone for work.
- Flexible and hybrid working available.
The client requests no contact from agencies or media sales.
Senior HR Advisor (Operational) – £37,000 - £40,000 per annum
We are working with a respected organisation in the healthcare sector that specialises in complex neuro-disability care. They are currently looking for a Senior HR Advisor to join their team within the Workforce Department.
This role focuses on providing expert HR advisory services across all aspects of employment relations (ER) and case management, including absence and performance management, grievance, and disciplinary cases. You will play a crucial role in supporting the HR Business Partner, managing a range of HR projects, and providing day-to-day guidance to managers on HR best practices.
Key Responsibilities:
- Managing the full cycle of employment relations (ER) cases, including performance, absence, grievance, and disciplinary investigations.
- Providing expert advice on HR policies, procedures, and employment legislation.
- Line management of an HR Assistant, ensuring high-quality HR service delivery.
- Collaborating with HR Systems & Compliance to ensure data accuracy and operational efficiency.
- Supporting organisational change and process improvement initiatives.
- Delivering HR projects that align with the organisation's People Strategy.
Key Requirements:
- CIPD qualified (or working towards qualification).
- Extensive experience in managing complex ER cases.
- Strong understanding of HR compliance, employment law, and best practices.
- Proven ability to manage HR projects and deliver process improvements.
- Excellent stakeholder management skills and experience in a fast-paced environment.
This role is ideal for an experienced HR professional with a background in employee relations, who is looking to make a real impact in a specialist healthcare setting.
If you're a proactive HR expert with a passion for delivering exceptional service, we want to hear from you!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
We have an exciting opportunity to join the Wildlife team, within the Policy, Prevention and Campaigns Division, as a Senior Scientific and Policy Officer - Animals in Entertainment & the Media.
This pivotal role will address a significant gap in the protection and welfare of animals used in entertainment and media. Tens of thousands of animals are featured in films, television shows, advertisements, often facing substandard treatment and welfare conditions. Despite public concern, current legal and industry safeguards remain inadequate.
The creation of this new role within the RSPCA, is not only vital for addressing current deficiencies in animal welfare within the entertainment industry but also reinforces the RSPCA's commitment to leading positive change.
This role will drive forward critical initiatives, ensuring that the welfare needs of animals are prioritised and protected, reflecting the values and expectations of society.
This role is being offered as a 24 month fixed term contract. We are open to flexible working options, such as part time hours and the role will be offered on a hybrid working basis; working from home and from our London and or Horsham office.
Are you ready to join our movement?
What a day might look like for you:
As our Senior Scientific and Policy Officer - Animals in Entertainment & the Media, you will develop and implement a strategic plan to raise industry standards, improve legal protection, and shift public attitudes to improve the welfare of animals used in these industries.
The role is situated in the RSPCA's Wildlife Department but the scope of the work includes all animals, including companion animals, so you will work collaboratively across several departments.
You can find a full description of what the role entails on the attached role profile but in a nutshell, we will look to you to:
- Generate and maintain RSPCA policies, strategic aims, goals and objectives relating to animals in entertainment and the media.
- Develop and implement a strategic influencing plan to improve industry standards, legal protection, and public attitudes towards animals in entertainment and the media
- Build strong relationships with stakeholders, including those in the entertainment industry, animal welfare organisations, and regulatory bodies, and represent the RSPCA in advocacy coalitions to achieve the RSPCA's goals and objectives.
- Prepare and deliver evidence-based briefing papers, policy reports, position statements, articles, and press releases.
- Work with RSPCA colleagues to ensure RSPCA standards are based on the latest scientific evidence and best practices.
- Undertake media interviews as the RSPCA's lead spokesperson on animal welfare in entertainment.
- Stay up-to-date on animal welfare science, legislation, ethics, and industry developments.
What makes a great Senior Scientific and Policy Officer - Animals in Entertainment & the Media?
To succeed within this role, it is essential that you have:
- A degree level qualification in a relevant discipline.
- Strong relationship building, negotiation and influencing skills.
- Strong stakeholder management skills.
- Proven experience of high level influencing and setting the strategic direction for advocacy on animal welfare issues.
- An ability to build and utilise networks of contacts effectively and to work in coalition with others.
- Broad knowledge of animal welfare issues and specific knowledge and experience relating to animals specific to the post.
- Expertise in developing compelling policies, shaping agendas and working in coalition to achieve change.
- Experience of translating policy and research into change through advocacy, and a strong track record of driving policy change with national and local governments.
- Excellent research and writing skills with the ability to effectively condense, summarise and make sense of large amounts of information quickly, pulling out salient points and spotting potential weaknesses or problems.
- You must also be aligned to our vision and values.
This role is both rewarding and challenging and it is a very exciting time to join the RSPCA during our 200th year, so if you have the skill set we are looking for, please apply! We encourage people from all sections of our community to apply for jobs with us.
Final note from us & good luck with your application!
Interviews will take place on the 22nd and 23rd October.
We are really lucky that some of our roles attract a high level of interest and for this reason we review applications as they are received, unfortunately on some occasions this means roles may close earlier than advertised; so early submissions are highly recommended.We are unable to accept applications past the close date.
The client requests no contact from agencies or media sales.