Supporter care assistant jobs in London, greater london
Are you an animal lover with strong data skills who wants to make a difference?
We’re looking for a Data and Information Officer to support our High Value Fundraising teams with the regular, accurate workflow of data information to help guide decision making, drive performance, and ultimately increase our fundraising income.
What does this role do?
As Data and Information Officer, you’ll:
- provide the High Value Fundraising team with accurate, easy to use and relevant data and information, from generating invite lists to special events to performance reports on team KPI’s, you’ll be the go-to person for data,
- regularly update and cleanse data to ensure it remains accurate,
- support with gift processing, working closely with Gift Processing teams and finance to ensure reconciliation is accurate,
- support with process improvements, from implementing new dashboards in Salesforce, supporting the effective use of the system and generally being curious about new ways to use data in the team.
This role is a fixed term contract until May 2027. Interviews for this role are provisionally scheduled for week commencing 1st June 2026, and will take place on Teams.
Could this be you?
To be successful in this role, you’ll need some experience of handling data, with the ability to extract, cleanse and manipulate large data sets to support decision making. You’ll need to be able to prioritise your workload, as you’ll likely have multiple requests from varied stakeholders, and the ability to understand the needs of different teams and translate them into data requests. Strong, proactive communication skills are essential, as well as a passion for the work we do.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Occupational Therapist / Speech & Language Therapist
London SW18 1FZ
Full-time / Part-time / Term-time only
NHS Band 5 – Band 7 (depending on experience)
About the Role
BeyondAutism is looking for passionate and dedicated Therapists, Occupational Therapists (OTs), and Speech & Language Therapists (SaLTs) to join our specialist multidisciplinary team supporting autistic children and young people.
This is an exciting opportunity to work within a collaborative transdisciplinary model where therapy expertise is embedded into everyday classroom practice. You will play a key role in helping learners develop communication, sensory, motor, and independence skills in a supportive and rewarding environment.
Whether you are newly qualified or an experienced clinician seeking progression, we welcome applications across Band 5 to Band 7 levels.
Key Responsibilities
- Deliver individual and group therapy interventions
- Complete specialist assessments and develop therapy programmes
- Support autistic learners to achieve communication, sensory, motor, and independence outcomes
- Work collaboratively with teachers, Behaviour Analysts, and wider multidisciplinary teams
- Coach and support classroom staff in implementing therapy strategies
- Produce high-quality clinical records, reports, and recommendations
- Contribute to annual reviews, EHCP outcomes, and transition planning
- Maintain safeguarding, clinical governance, and professional standards
- Band 6/7 clinicians may supervise junior therapists or therapy assistants
About You
Essential
- Recognised Occupational Therapy or Speech & Language Therapy qualification
- HCPC registration (plus RCSLT membership for SaLT applicants)
- Experience working with autistic children and young people
- Strong assessment, communication, and clinical reasoning skills
- Experience working within multidisciplinary or interdisciplinary teams
- Understanding of safeguarding, clinical governance, and evidence-based practice
- Ability to adapt therapy approaches to meet learner needs
Desirable
- AAC experience
- Sensory Integration training
- Knowledge of EHCPs and annual reviews
- Experience delivering training to staff, parents, or carers
- Service development experience
- Relevant post-qualification training (e.g. Zones of Regulation)
- Membership of Clinical Excellence Networks (CENs)
Benefits
- Competitive NHS Band 5–7 salary
- Pension scheme with employer contributions up to 5%
- Term-time only opportunities available
- 25 days annual leave plus bank holidays (pro rata for part-time staff)
- Additional annual leave with length of service
- Season ticket loan scheme
- Bicycle purchase loan scheme
- Ongoing CPD, supervision, and career progression opportunities
- Supportive and collaborative working environment
Working Hours
37.5 hours per week
Monday to Friday, 8:45am – 4:45pm
(30-minute lunch break)
Occasional evening meetings or events may be required.
Safeguarding
BeyondAutism is committed to safeguarding and promoting the welfare of children and young adults. All successful applicants will be subject to an Enhanced DBS check and safeguarding procedures.
The client requests no contact from agencies or media sales.
Service Coordinator
Dot Dot Dot is a social enterprise which allows people who do brilliant voluntary work to live in buildings that would otherwise be empty. We provide good, inexpensive housing to people who make a difference, we protect buildings for their owners, and we contribute to communities. Everyone wins.
We are looking for an effective, organised and socially minded person to join our services team as a Service Coordinator. You will be at the heart of our business, directly coordinating and delivering our service to guardians and to property owners. Supported by experienced managers and, making use of a field team and other operational support, you will deliver work across our diverse portfolio.
As well as the opportunity to see your work making a tangible difference, in this role you will benefit from a friendly work environment, a competitive salary and terms of employment which aim to support a good work-life balance.
The fundamentals of this role
Manage guardians
- Ensure guardians meet our criteria and ready for life as a guardian.
- Manage the guardian sign-up and move-in process.
- Be the main point of contact for guardians.
- Liaise with guardians to resolve any issues or concerns, e.g. poor conduct, licence breaches or vulnerability concerns.
- Work closely with guardians when they need to move on from Dot Dot Dot properties.
- Draw on data to gain insight into guardians and to guide support or interventions as required.
- Coordinate or assist with events, partnerships and other activities to promote volunteering and/or community engagement.
- Collaborate with colleagues to ensure repairs are properly reported and dealt with.
- Collaborate with colleagues to fill voids quickly with suitable guardians.
Manage properties
- Collaborate with colleagues ensure that properties are monitored, set up and managed in line with internal standards, client requirements and any relevant licensing or regulatory standards.
- Organise, monitor and manage the handback of properties to clients, ensuring guardian and client relationships are managed professionally and effectively.
- Monitor budgets and spending on property issues, to make good choices about spending and to inform budget planning and risk management.
- Collaborate with clients on property repairs, major works or other issues.
- Provide clients with reports and information about their property as required.
Provide excellent client service
- Liaise closely with clients (building owners) to understand their needs and to keep them updated and informed about our work.
- Build strong day-to-day relationships with client contacts, working in a collaborative and service- focused way.
- Understand our client agreements and ensure that our service delivery meets the unique requirements of each contract.
- Identify opportunities to add value for our clients, encouraging the best social and financial value for all parties.
About you
- You’re likely to be able to demonstrate experience of, or aptitude for, much of the following:
- Interest in our mission and values as an organisation.
- Confidence in and enthusiasm for meeting people, with good interpersonal skills and a friendly, professional manner.
- Resourceful, proactive and hands-on approach - the service coordinator will experience new places, people and challenges and the ability to find practical solutions or seek out advice is critical.
- Organisation and good attention to detail - someone who prepares in advance for tasks and ensures that every detail is properly addressed.
- Ability to prioritise workload and efficiently manage diary to achieve results and meet deadlines.
- Responsibility and trustworthiness - able to take responsibility for the safety and security of people and buildings.
- Self confident and practical, ready to make decisions and use judgement in a wide variety of contexts, places and situations.
Take a look at our website for further information about this role and the work we do.
Dot Dot Dot is a social enterprise that turns properties which would otherwise stand empty into inexpensive homes.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
IAP Psychological Lead
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: IAP Psychological Lead
Location: Elephant and Castle based within a residential setting, with regular travel to other services as required and our central office. Some work from home may be possible (to be discussed at interview). Please note that unfortunately, this service does not have step free access.
Salary: £60,000
NHS Equivalent Band: 8B
Shift Pattern: 37.5 hours per week, Monday to Friday between 09:00 - 17:00
About the Role
A stimulating and rewarding opportunity has arisen for a IAP Psychological Lead a Forensic background. You will work alongside the Group Psychological Lead and other members of the team within our Independent Approved Premises (IAP) to deliver psychological services to residents and staff. In this role, you will apply your skills and knowledge in building new teams and expand our operational delivery within our IAP. You will play a strategic role in our organisational growth with new services, with a focus on shaping service delivery; offering specialist advice, supervising assistant psychologists and postgraduate research.
Our IAP's support people who have left prison and are based within a residential setting to reintegrate into the community. They are given support and guidance to aid their reablement, resettlement and rehabilitation post prison. You will contribute towards them achieving goals necessary for their personal development and move on within the community.
Key Responsibilities include:
- Providing high quality psychological services, contributing to the delivery of Approved Premises aims as specified by the Ministry of Justice.
- Ensuring all services are delivered in accordance with HCPC standards of conduct, performance and ethics.
- Demonstrating clinical leadership by setting direction for the psychological service and driving high standards for quality, safety and ongoing improvement.
- Exercising clinical responsibility for residents’ psychological care, showing skill and judgement in selecting appropriate assessments and interventions.
- Consulting with other parties contributing to a resident’s diagnosis, formulation, treatment and risk management in the community.
- Create opportunities to collaborate with peers including AP-based psychologists nationally and OPD pathway psychologists delivering services to APs.
- Model and facilitate a welcoming and inclusive environment where everyone feels valued and respected.
About You
We are seeking a dynamic and compassionate Registered Psychologist with a strong clinical and forensic background to join our team. The successful candidate will be HCPC-registered with doctoral-level training and experience working with complex client groups. We’re looking for a proactive self-starter who thrives in a fast-paced, evolving environment. You’ll be an excellent communicator, able to convey complex and sensitive information with clarity and empathy. A team player at heart, you’ll build meaningful relationships, champion diversity and inclusion, and embody our values of compassion, empowerment, and innovation in everything you do. We're looking for:
- Doctoral level training accredited by the HCPC in forensic, clinical or counselling psychology
- Experience working as a registered psychologist in the criminal justice system or forensic mental health setting
- Experience of the psychological assessment and treatment of clients presenting with a range of enduring mental health conditions, complex psychological difficulties and risks to self and others
- Experience working in a psychologically informed environment and providing informed consultation to others
- Ability to teach, train, consult, and deliver clinical supervision
- Understanding of criminology, psychology, and behavioural patterns, and how they link with different behaviours and engagement
- Ability to understand and apply safeguarding protocols as they arise
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Forensic Psychologist
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Forensic Psychologist
Location: Bermondsey, Close to Surrey Quays station. Please note that this service has step free and lift access. Work from home may be possible, as per prior to agreement.
Salary: £50,000 (Full time equivalent)
NHS Equivalent Band: 8A
Shift Pattern: 30 hours per week, Monday to Friday between 09:00 - 17:00. Please note that you may be required to work outside the hours as per service and resident requirements
About the Role
A stimulating and rewarding opportunity has arisen for a Practitioner Psychologist with a Forensic background. You will work alongside the Group Psychological Lead and other members of the team within our Independent Approved Premises (IAP) to deliver psychological services to residents and staff. In this role, you will apply your skills and knowledge in building new teams and expand our operational delivery within our IAP. You will play a strategic role in our organisational growth with new services, with a focus on shaping service delivery; offering specialist advice, supervising assistant psychologists and postgraduate research.
Our IAP's support residents who have left prison and are based within a residential setting to reintegrate into the community. They are given support and guidance to aid their reablement, resettlement and rehabilitation post prison. You will contribute towards them achieving goals necessary for their personal development and move on within the community.
Key Responsibilities include:
- Providing high quality psychological services, contributing to the delivery of Approved Premises aims as specified by the Ministry of Justice.
- Ensuring all services are delivered in accordance with HCPC standards of conduct, performance and ethics.
- Demonstrating clinical leadership by setting direction for the psychological service and driving high standards for quality, safety and ongoing improvement.
- Exercising clinical responsibility for residents’ psychological care, showing skill and judgement in selecting appropriate assessments and interventions.
- Consulting with other parties contributing to a resident’s diagnosis, formulation, treatment and risk management in the community.
- Create opportunities to collaborate with peers including AP-based psychologists nationally and OPD pathway psychologists delivering services to APs.
- Model and facilitate a welcoming and inclusive environment where everyone feels valued and respected.
About You
We are seeking a dynamic and compassionate Registered Psychologist with a strong clinical and forensic background to join our team. The successful candidate will be HCPC-registered with doctoral-level training and experience working with complex client groups. We’re looking for a proactive self-starter who thrives in a fast-paced, evolving environment. You’ll be an excellent communicator, able to convey complex and sensitive information with clarity and empathy. A team player at heart, you’ll build meaningful relationships, champion diversity and inclusion, and embody our values of compassion, empowerment, and innovation in everything you do. We're looking for:
- Doctoral level training accredited by the HCPC in forensic, clinical or counselling psychology
- Experience working as a registered psychologist in the criminal justice system or forensic mental health setting
- Experience of the psychological assessment and treatment of clients presenting with a range of enduring mental health conditions, complex psychological difficulties and risks to self and others
- Experience working in a psychologically informed environment and providing informed consultation to others
- Ability to teach, train, consult, and deliver clinical supervision
- Understanding of criminology, psychology, and behavioural patterns, and how they link with different behaviours and engagement
- Ability to understand and apply safeguarding protocols as they arise
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Forensic Psychologist
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Forensic Psychologist
Location : Havering Please note that this service does not have step free access. Work from home may be possible, as per prior to agreement.
Salary: £50,000 (Full time equivalent)
NHS Equivalent Band: 8A
Shift Pattern: 30 hours per week, Monday to Friday between 09:00 - 17:00. Please note, you may be required to work outside these hours dependent on service and resident requirements.
About the Role
A stimulating and rewarding opportunity has arisen for a Practitioner Psychologist with a Forensic background. You will work alongside the Group Psychological Lead and other members of the team within our Independent Approved Premises (IAP) to deliver psychological services to residents and staff. In this role, you will apply your skills and knowledge in building new teams and expand our operational delivery within our IAP. You will play a strategic role in our organisational growth with new services, with a focus on shaping service delivery; offering specialist advice, supervising assistant psychologists and postgraduate research.
Our IAP's support residents who have left prison and are based within a residential setting to reintegrate into the community. They are given support and guidance to aid their reablement, resettlement and rehabilitation post prison. You will contribute towards them achieving goals necessary for their personal development and move on within the community.
Key Responsibilities include:
- Providing high quality psychological services, contributing to the delivery of Approved Premises aims as specified by the Ministry of Justice.
- Ensuring all services are delivered in accordance with HCPC standards of conduct, performance and ethics.
- Demonstrating clinical leadership by setting direction for the psychological service and driving high standards for quality, safety and ongoing improvement.
- Exercising clinical responsibility for residents’ psychological care, showing skill and judgement in selecting appropriate assessments and interventions.
- Consulting with other parties contributing to a resident’s diagnosis, formulation, treatment and risk management in the community.
- Create opportunities to collaborate with peers including AP-based psychologists nationally and OPD pathway psychologists delivering services to APs.
- Model and facilitate a welcoming and inclusive environment where everyone feels valued and respected.
About You
We are seeking a dynamic and compassionate Registered Psychologist with a strong clinical and forensic background to join our team. The successful candidate will be HCPC-registered with doctoral-level training and experience working with complex client groups. We’re looking for a proactive self-starter who thrives in a fast-paced, evolving environment. You’ll be an excellent communicator, able to convey complex and sensitive information with clarity and empathy. A team player at heart, you’ll build meaningful relationships, champion diversity and inclusion, and embody our values of compassion, empowerment, and innovation in everything you do. We're looking for:
- Doctoral level training accredited by the HCPC in forensic, clinical or counselling psychology
- Experience working as a registered psychologist in the criminal justice system or forensic mental health setting
- Experience of the psychological assessment and treatment of clients presenting with a range of enduring mental health conditions, complex psychological difficulties and risks to self and others
- Experience working in a psychologically informed environment and providing informed consultation to others
- Ability to teach, train, consult, and deliver clinical supervision
- Understanding of criminology, psychology, and behavioural patterns, and how they link with different behaviours and engagement
- Ability to understand and apply safeguarding protocols as they arise
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
We're looking for a kind, compassionate and resilient Senior Administrator to join our Central Service team located at our head office in Islington.
£26,936.00- £35,000.00 per annum, working 35 hours per week.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme and Season Ticket Loans
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - 8% matched pension (via salary exchange)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
To provide an exceptional standard of organisational, administrative and project support to Directors within the Commercial & Growth and Operations Directorates, enabling them to operate effectively and efficiently. The role will implement and maintain robust, seamless administration systems and processes across the Directorates, ensuring consistency, accuracy and high professional standards.
The postholder will act as an ambassador for the Directors and the organisation at all times, supporting complex and competing workloads with confidence, discretion and foresight, and consistently staying one step ahead of what is required.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead .
Provide high-quality support to Directors, ensuring the smooth and effective day-to-day running.
Proactively manage multiple complex diaries, correspondence and priorities, exercising sound judgement on when to support, challenge or hold the line as appropriate.
Coordinate and provide full administrative support for Directorates and corporate meetings, including the Performance Review meetings, providing end-to-end support, including scheduling, agenda management, paper collation, accurate note-taking, and follow-up of agreed actions and outcomes, reviewing and preparation of papers.
Lead on the organisation of business meetings, events, site visits, including venues, virtual meetings, agendas, papers, travel arrangements, room bookings, minute-taking and action tracking.
Support the timely production of high-quality documentation, including reports, presentations and briefing papers, maintaining excellent attention to detail, accuracy, branding and presentation standards.
Build and maintain strong professional relationships with colleagues across the organisation, acting as a key point of contact and trusted liaison for the Directors.
Work closely with other Executive Assistants and Personal Assistants to share best practice, provide mutual cover and ensure seamless support at Directorate and organisational level.
Assist with budget management activities where required, processing invoices and expenses in line with organisational procedures.
Handle sensitive and confidential information with discretion at all times.
Undertake additional duties or projects in the Directors.
About you:
An experienced and confident, senior level administrator/personal assistant, with enthusiasm to deliver a high quality and effective service
Able to immerse yourself within the business, understanding the work of the directorate and the organisational structures and personalities in place.
Able to work with gravitas, courage and be calm under pressure, building credibility and respect with internal and external stakeholders.
Able to communicate with a warm, inclusive and open manner in order to proactively promote positive 'one team' working across the wider business.
Extremely organised, with highly attuned planning and problem-solving skills, and experience in operating in a busy environment with competing demands.
Able to exercise sound judgement and maintain discretion and confidentiality at all times.
Resilient and flexible when working to tight deadlines, being able to prioritise work effectively and manage expectations.
Experienced in all elements of meeting administration - collating and issuing papers for meetings/boards - ensuring that papers are received in the appropriate format and to deadlines from colleagues across the business, taking accurate minutes and following up on action points.
What you'll bring:
Essential:
Experience in a similar role.
A qualification to degree level (or equivalent) in Business Administration would be beneficial but not essential.
A high level of IT skills, and experience in using the full suite of Microsoft Office software (including but not limited to: Word, Excel, PowerPoint, Outlook, SharePoint and Microsoft Teams).
Excellent attention to detail, and ability to present documents professionally and with style (this means having a keen eye for branding, grammar and layout).
A passion for what we do at Look Ahead - and an experience of delivering great customer service.
Desirable:
Experience supporting Directors or senior leaders in a complex or regulated organisation.
Experience of supporting formal governance or performance review forums, including minute-taking and action tracking.
Experience of working in housing, social care, health, or a similar public-facing or not-for-profit sector.
Confidence working with senior stakeholders and balancing competing priorities.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Keychange is a Christian charity with a proud history of supporting people by providing community for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.
We are now seeking a Housing Operations Manager to play a pivotal role in overseeing our supported housing delivery.
The role
As Housing Operations Manager you will oversee both the ongoing supported housing operations and be tasked to bring improvement and consistency of delivery. We have a vision to grow our women’s housing provision over the next five years and this role will be key in developing an impacting and financially sustainable supported housing model.
The focus of the role includes:
- Building high quality, financially sustainable and well-led housing communities
- Ensuring smooth daily running of Keychange supported housing operations, led by sector compliance
- Managing community managers and building relationships for collaborative impact with internal and external stakeholders
- Building a model of support for housing to increase best practice and consistency
- Creating partnerships with other organisations to enable the delivery of support
- Contributing to a hard-working, open and transparent culture which supports continuous improvement
- Liaising with local authorities and statutory agencies to ensure the appropriate interactions with communities
This is a management role with real impact – both within Keychange and in the lives of people we support.
About you
We are looking for a values-led manager who brings:
- Experience in managing supported housing provisions, with good knowledge of Supported Housing and Ofsted regulations and sector best practice
- Experience of managing people, providing leadership and empowering development to a team delivering housing support
- Proven ability to build positive relationships effectively with internal stakeholders, external partner agencies and local authorities
- Proven ability to manage multiple priorities and find solutions to operational challenges
- Ability to travel up to 40 days per year
- Sympathetic to Keychange’s Christian values, vision and mission
You will be someone who combines operational management with high standards of support, and who leads with integrity, humility and purpose. This is a management role where you can make a lasting and meaningful difference.
The role involves regular travel across our sites in the south of England.
What we offer
- Flexible hybrid working, generally at least one day in London Central Office, with family friendly working arrangements available
- Employee assistance programme (EAP) and life insurance
- Contributory pension scheme, up to 5%, with matched employer’s contribution up to 5%
- Enhanced sick pay for up to four weeks, in accordance with our sickness procedure
Please see the attached job pack for a full job description and person specification, and more information about how to apply. Please note that we will be interviewing on a rolling basis and reserve the right to close applications early, so we recommend that you apply at your earliest opportunity.
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a creative and collaborative Head of Programme Design to lead the Programme Design Team at BookTrust, as part of our central Research and Design function.
The role will cover evidence-informed, human-centred programme design across the full spectrum from new opportunity definition to programme iteration and continuous improvement. It will hold overall programme design accountability for our products and experiences designed for impact with primary audiences - delivery partners and families.
We have a skilled Design team, experience of applying human-centred design approaches in programme design and strong organisational support for a design-led approach. The post-holder will lead our Programme Design approach to the next level of maturity and help it become even more embedded within the organisation. The post-holder will deliver excellent stakeholder stewardship around our programme design ensuring our detailed product design (e.g. with our communications, partnerships and books teams) stay true to our overall programme intent (ie. against objectives that will include impact and supporting income generation).
The role will have accountability for innovation in programmes - ensuring that we make rapid progress against our riskiest assumptions using design-thinking approaches to help us define and activate opportunities quickly.
Please apply through our website and attach your CV and covering letter showing how you meet the person specification and your motivations for applying for the role in addition to answering one of the following questions:
- How would you go about setting and maintaining an organisational standard around co-design and inclusive design? How would you balance practical considerations and limitations with best-in-class approaches?
- What are the key features of a high performing Programme Design Team and what approaches would you take to help the team achieve excellence?
Your covering letter should not be longer than 2 pages.
For more information and the person specification, please download the full job description.
Closing date: Friday 22nd May
We may choose to close applications early if we have received sufficient numbers of quality applications, so please don’t wait until the closing date to apply.
The client requests no contact from agencies or media sales.
The British Paediatric Neurology Association (BPNA) is seeking to appoint an International Education Manager to join our team in central London, with the post requiring some international travel.
The BPNA is the professional organisation for doctors in the UK who specialise in the care of children with neurological disorders. Building on our success to date, we are working jointly with the International League Against Epilepsy to facilitate the roll-out of an educational course for healthcare workers in countries around the world. Paediatric Epilepsy Training (PET) was developed by the BPNA and has been running in the UK since 2005, and internationally since 2012, with over 22,000 attendees around the world to date. PET has been successfully launched in 14 countries including Brazil, Ghana, Kenya, India, New Zealand and South Africa. Since 2012, there have been more than 9,000 attendees at courses outside the UK.
The purpose of PET is to raise standards of care for children with epilepsy. A UK faculty team delivers a 3-day launch programme in-country to faculty teams recruited locally, who commit to delivering a minimum of one course per year for 5-years. The purpose of a launch event is to train the local team to deliver courses without reliance on UK faculty members. Roll-out is achieved through a healthcare partnership with the national paediatric or epilepsy organisation.
The purpose of the International Education Manager is to project-manage ‘launches’ and provide additional support to further develop International Education at the BPNA. You will work closely with colleagues and volunteers both in the UK and internationally to plan, problem-solve and to monitor progress against objectives. You will be expected to develop strong project plans and budgets and to ensure that all projects are delivered on time and within budget. The role will involve travel to launch sites in order to run the launches and train local administrators. You will support the ongoing development of the international PET Programme, including managing the travel of 18 international Country Leads to the UK in March 2027. You will also provide continual excellent stewardship to international faculty both established and new. We are looking for an experienced international development professional, who also has events and project-management experience. You will need to be flexible, organised, have meticulous attention to detail, be able to work to tight deadlines and be comfortable working in a global team with colleagues across different time zones.
We care about what we do. Diplomatic skills and the ability to build good relationships are very important.
JOB PURPOSE
The purpose of the International Education Manager is to successfully deliver international PET launches and rollouts and support the on-going delivery and development of the international PET programme. This role will:
· Project manage upcoming PET launches for the Caribbean and El Salvador/ Honduras.
· Travel to launch sites to manage launch events and to train local administrators to run PET courses.
· Manage project budgets and collate data for project reporting.
· Support the Director of Education to deliver the launch application process, monitoring incoming applications and queries.
· Support the overall delivery and development of the international PET programme.
· Maintain the quality and standards of PET, supporting others to do the same.
CORE DUTIES
1. Project manage PET launches ensuring that all activities are delivered on time and within budget.
2. Keep up to date with FCDO, news and local advice, produce travel risk assessments, and advise Director of Education and Executive Director on highlighted risks.
3. Work with Country Leads to set budgets for launches, manage expenditure and reconcile finances post-launch.
4. Work alongside the Director of Education, Education Content Co-Ordinator and International Programmes Assistant to support the delivery of the PET123 Update. Manage the travel of international attendees.
5. Develop relationships and Memoranda of Understanding with launch partners.
6. Carry out due diligence on new partners.
7. Working alongside colleagues across the Education department, ensure all course resources are consistent and maintain the quality standards for PET. Furthermore, support international partners to ensure easy access to the resources they need to run courses, including facilitating the translation of materials.
8. Contribute to quarterly Trustees’ reports on international short course activity and to the BPNA’s annual report.
9. Assist the Director of Education with launch information and data for fundraising proposals and reports as required.
10. Support BPNA’s annual conference as required.
11. Assist with other tasks as requested by the Director of Education, Executive Director or Trustees.
LEVEL OF SUPERVISION
Supervision of others
No direct supervision of others but will matrix-manage the International Programme Assistant on any tasks that require their support.
Supervision and support from your line manager and trustees
Your line manager will be the Director of Education. Your priorities and targets are set according to the BPNA Operational Plan and the International Education Strategy and monitored by your line manager.
COMMUNICATION
You will be in contact with both internal and external stakeholders at a variety of levels, including some for whom English will not be their first language. You should be able to adapt your communication style to the audience, ensuring the clear and comprehensive communication of logistical details.
FINANCIAL AND RESOURCE MANAGEMENT
· Ordering responsibility within defined BPNA procedures.
· Setting budgets for PET launches and ensuring expenditure is in line.
· Provide Expense reports to funders as required.
TO APPLY
Apply via CharityJobs with your C.V and cover letter
Closing date: 29 May 2026 at 21.00
Interviews are intended to be held at our London office for Wednesday 10 June 2026 (please keep available) and we will inform successful interview candidates by 4 June 2026. Please do clearly inform us if for some reason you can’t make that date in person in your application.
Aimed start date of this role will be as soon as possible.
References will only be taken once your explicit permission has been given and after a conditional offer of employment has been made.
To create a world where every child and young person with a neurological condition can access the care and support they
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help lead a high-quality supported housing service and make a real difference to the lives of people experiencing homelessness. Join SPEAR as our Hostel Manager and play a key role in supporting residents to achieve stability and move towards independent living.
SPEAR is a charity working to end homelessness across South West London. We believe homelessness should be rare, brief and non-recurring, and our teams work every day to support people into safe, stable accommodation.
We are looking for an experienced and motivated manager to lead a 14-bed, 24-hour supported hostel service in Richmond. You will oversee the day-to-day running of the service, ensuring it operates safely, effectively, and in line with SPEAR’s values, while delivering high-quality, trauma-informed support to residents with complex needs.
About the role
This is a hands-on leadership role where you will:
- Lead and manage a team including a Team Leader and Support Workers
- Ensure safe staffing levels and effective rota management
- Oversee safeguarding, risk management, and incident response
- Drive high standards of service delivery and resident support
- Build strong relationships with local authorities and partner agencies
- Ensure compliance with health and safety, including fire safety and building standards
- Support residents to progress towards independence and move-on opportunities
You will combine operational leadership, staff management, and service development to create a safe, respectful, and recovery-focused environment.
About you
We are looking for someone who:
- Has experience working with people experiencing homelessness or complex needs
- Has managed or supervised staff in a supported housing, hostel, or similar setting
- Has strong knowledge of safeguarding, risk assessment, and trauma-informed practice
- Can lead and motivate a team in a fast-paced environment
- Is confident managing complex and high-risk situations
- Has excellent communication and organisational skills
Why join us
At SPEAR, you’ll be part of a passionate, skilled team dedicated to ending homelessness. We offer a supportive environment where you can grow your career while making a meaningful impact.
Your benefits
- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day’s leave when you move home
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services
The Archbishops' Advisers for Appointments and Vocations (AAAV) team is a key team within the Office of the Archbishops of Canterbury and York, supporting and advising the Archbishops and the wider Church on the nomination process for senior clergy. The team supports the work of the Crown Nominations Commission (CNC) on the nomination of Archbishops and Diocesan Bishops, those involved in nominating Suffragan Bishops and the selection panels who nominate new cathedral Deans, as well as any other appointments involving the Archbishops. The team supports senior clergy in their vocation and discernment, working to develop and equip a diverse pipeline of candidates for senior ministry roles. The team also works in partnership with others to ensure that senior clergy are equipped for leadership in the Church and the vital role it plays in the life of the nation.
This role provides an excellent opportunity of working in a small, friendly, committed, professional and busy team supporting a complex, detailed and fast-paced portfolio of senior appointments, vocational discernment and associated projects. We work as a close-knit team in beautiful surroundings, part of the Lambeth Palace community and Office of the Archbishops of Canterbury and York, supporting each other with care, flexibility and good humour.
The purpose of this role is to provide seamless, proactive support to the Archbishops' Secretary for Appointments, ensuring their time, priorities, and workflow are protected and optimised. It also exists to act as a reliable presence within a busy team - stepping in to assist wherever it strengthens the overall operation. Ultimately, the role keeps the Archbishops' Secretary focused and the team functioning smoothly by being the connective, proactive and organised force that helps to hold everything together.
MAIN DUTIES AND RESPONSIBILITIES
- Complex, efficient and strategic diary management involving multiple stakeholders and competing demands, including booking travel and accommodation.
- Being aware of the Archbishops' Secretary for Appointments' objectives, priorities and views, communicating these appropriately and sensitively to external and internal stakeholders.
- Organising meetings and ensuring the Archbishops' Secretary for Appointments is fully briefed and prepared in advance.
- Building and maintaining relationships with key contacts and their offices, keeping the Archbishops' Secretary for Appointments updated, as appropriate.
- Supporting the planning and delivery of nomination processes involving the Archbishops' Secretary for Appointments.
- Ensuring the timely processing of the Archbishops' Secretary for Appointments' expenses and providing wider team financial administrative support.
- Receiving and greeting visitors and being an ambassador for the Archbishops' Secretary for Appointments and the wider team in welcoming guests.
- Providing detailed hospitality administration, coordination and support, e.g. ensuring meetings are set up and catered for appropriately, booking appropriate rooms, ensuring appropriate technology is in place and coordinating visitors.
- Supporting research projects relating to the work of the Archbishops' Secretary for Appointments with preparatory independent research and briefings.
- Managing and prioritising communications, whether by phone, e-mail, letter or in person, drafting high-quality and timely responses.
- Drafting and maintaining documents, reports, policies and other materials, informed by an understanding of their context, implications and impact.
- Taking and drafting high-quality meeting minutes, ensuring key outcomes, decisions and actions are clearly documented.
- Working alongside and supporting the planning and delivery of senior appointments processes and the wider work of the team, as required.
A comprehensive and supportive induction programme will be put in place for the post holder to ensure that they have all the information, access and contacts required to quickly acclimatise and excel in this role.
All staff working at Lambeth Palace share responsibility to promote and maintain a strong safeguarding culture with regard to children and vulnerable adults, including identifying the key actions they should take given their role and responsibilities.
Person Specification
Personal support and administration
Essential
- Strong ability to manage diaries, correspondence and papers for a senior leader.
- Strong ability to draft high-quality, accurate correspondence, briefs, minutes and other written material.
- Outstanding word-processing and proof-reading skills.
Desirable
- Experience of providing personal assistant support at senior level.
- Experience preparing committee papers and planning high-quality events or meetings.
Digital skills and process improvement
Essential
- Excellent working knowledge of Microsoft Word, Outlook, Excel, Teams, SharePoint, the internet and networked systems, with confidence using IT to develop creative solutions.
- Ability to design and implement new processes and systems to improve efficiency.
Communication, interpersonal skills and stakeholder engagement
Essential
- Excellent verbal and written communication skills, with an understanding of the importance of clear, timely and effective communication.
- Strong interpersonal skills and confidence in engaging professionally with a wide range of internal and external stakeholders, including senior leaders.
- Strong emotional intelligence and the ability to respond with sensitivity and pastoral awareness when required.
- Excellent ability to collaborate effectively and work well within a team.
Judgement, discretion and professionalism
Essential
- Demonstrably confidential, discreet and diplomatic in handling sensitive information and situations.
- Excellent judgement in managing urgent, complex and varied matters.
- Strong commitment to delivering consistently high-quality work.
Planning, prioritisation and delivery
Essential
- Proactive, consistent, organised and forward-thinking, with strong planning and prioritisation skills.
- Ability to work independently, use initiative and remain calm under pressure.
- High level of accuracy and attention to detail. ? Ability to adapt plans quickly in response to changing circumstances and to incorporate new learning into future planning.
Desirable
- Interest in the mission and ministry of the Church of England and the processes for appointing senior clergy.
- Experience in a Human Resources or recruitment environment.
Closing date for applications is 28 May, 23:55
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Interview Date: Wednesday 10th June 2026 & Thursday 11th June 2026
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Counsellor (Sexual Violence Services) at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
The London Survivors Collective is comprised of seven organisations (The four London Rape Crisis Centres, Galop, Survivors UK, and Respond) working together to provide comprehensive support to victim/survivors of sexual violence across London. Our alliance model enables us to draw on each member’s expertise and provide all victims/survivors with the specific care that is tailored to their needs.
Services are tailored for women, men, non-binary, LGBTQ+, disabled, neurodiverse victim/survivors addressing intersectional and unique needs. North London Rape Crisis at Solace supports women and girls, transwomen, and non-binary people aged 11+ who have experienced sexual violence at any point in their lives.
About the Role
This is an exciting time to join Solace Women's Aid and North London Rape Crisis (NLRC). The NLRC Counselling Service provides specialist trauma-informed counselling to survivors of sexual violence and abuse. The postholder will hold 1:1 counselling sessions with survivors aged 11+ who have experience any form of sexual violence or abuse at any point in their lives. The post holder will provide this service primarily in the evening hours, with a minimum of 1 evening a week in person at our Islington office.
The postholder will be ensuring diversity and equity is at the centre of the service and service delivery, and that the service continues to be responsive to, and meet the needs of all survivors in a trauma-informed, anti-oppressive way.
About You
Successful applicants will have knowledge of sexual violence and its impact on victim/survivors. You will have strong time management and organisational skills, excellent collaborative working skills and knowledge the impacts of sexual violence on survivors. You will also be empathetic and work from a trauma-informed, person-centred framework. While experience of working with children 11+ is desirable, we welcome applicants who have experience of working with survivors aged 13+.
It is essential that you have experience of using Microsoft Office packages and the ability to use an online case management system. You will also have excellent verbal and written communication skills.
You will hold a Diploma-level qualification and have completed at least 250 hours of post-qualification one-to-one counselling experience. Successful applicants will be BACP accredited (or hold an equivalent qualification), or be actively working towards accreditation.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Key responsibilities:
1. Main Purpose of the Job
-
To ensure the panel reflects AvMA’s values and that where possible the panel is managed in line with our strategic plan.
-
To manage and oversee the operation of the specialist AvMA clinical negligence panel to include ensuring the qualifying requirements for panel applicants are relevant and up to date and reflect any important medical and legal developments.
-
The assessment of panel applications and interviewing of Applicants. Convening meetings of the panel committee, drafting agendas for those meetings and identifying issues to be discussed.
-
Identify ways for the AvMA panel application process to become more streamlined, efficient and supportive of lawyers making panel applications. To develop the process to ensure it is fit for purpose, relevant and continues to meet the needs of the public.
-
Ensuring the AvMA database of panel membership and special interests is kept up to date. Giving informal advice to solicitors enquiring about panel membership requirements, liaising and meeting with firms as required.
-
Travelling and attending key networking events, including AvMA’s three-day (2 overnight stays) annual conference and AvMA annual panel meeting (usually held end Nov, beginning December), engaging with potential AvMA panel applicants, promoting the benefits of accreditation and the junior scheme (Certificates Competence Scheme (CCS)), keeping up to date with medical and legal developments. Speaking at panel meetings and generally to promote the panel.
-
Working with the conference department to identify relevant topics for panel meetings and conference events.
-
To improve on the current re-accreditation process to make it more streamlined and user friendly for applicants.
-
To ensure relevant data from panel applications is captured on the CRM. Regular analysis of panel data, findings shared with AvMA senior leadership team and more widely where appropriate.
-
To pursue AvMA’s EDI strategy by considering ways in which the panel can be developed to ensure panel members are as ethnically diverse as possible.
-
To liaise with AvMA’s conference department to advise on any training which may be required to strengthen AvMA panel members knowledge and information base.
-
To work with the Director Medico Legal services in assessing applications for Certificate of Competence Scheme (CCS) for juniors. To update and work on the Certificates Competence Scheme including organising applicant feedback to ensure this scheme continues to be fit for purpose. To inform and work with panel applicant mentors in strengthening the scheme.
-
To deliver on administrative requirements such as quarterly reports for trustees, working with AvMA’s Service Delivery Quality and Outreach Committee (SDQOC) as required to update on continued improvement of AvMA Panel Accreditation Scheme.
-
Dealing with queries raised by AvMA Panel applicants and/or juniors who may have had their applications rejected.
-
Ensuring AvMA panel template letters and documents are updated
-
From time to time speaking publicly about requirements for AvMA panel membership, common pitfalls and how to overcome them as well as other matters relating to panel.
-
To consider client complaints about panel members to determine whether the threshold for disciplinary action under AvMA’s Panel procedures is met.
-
To manage disciplinary procedure for AvMA Panel members, identify and liaise with adjudicators, prepare documentation, set up the hearing.
-
To manage appeals against rejection of an application for accreditation/reaccreditation, liaise with adjudicators.
-
To keep on top of any government, regulatory or other policy changes which may affect the way in which patients can access justice, recover damages and seek redress for adverse clinical outcomes, as well as any improvements or impediments to lawyers undertaking this work.
-
To develop and grow the AvMA panel accreditation and Certificates Competence scheme membership; to identify cost efficiencies and maximum engagement with AvMA accredited panel solicitors.
-
Any other duties associated with the role.
2. Skills and Experience
Administration of the AvMA Panel
The bulk of the administration and management tasks do not require specialist skills; however, assistance is provided by the PA to the CEO when required.
AvMA has a Customer Relationship Management (CRM) driven computer system throughout the organisation, the introduction has been phased and the applicant should be confident enough with sufficient IT skills to onboard the new system. The CRM works with Microsoft Dynamics 365 a data driven software solution which is intended to manage, track and store information. AvMA considers IT to be an ongoing commitment and the new panel accreditation manager should be willing to consider ways in which AvMA can maximise the impact of the CRM to improve services and data collection on key issues identified from panel related activities.
Tasks such as updating and preparing new panel application documents and report forms will require medical and legal input, the panel application interview process will involve discussions about topical medico legal issues and for this reason the post would suit someone who has a legal background, ideally qualified as a solicitor or barrister, preferably with clinical negligence accreditation. A a medical background would be helpful.
Assessment of new applications, interviews and dealing with correspondence
The Panel Accreditation Manager is primarily responsible for the assessment of new panel accreditation applications.
The role of Panel Accreditation Manager would suit someone who has practised as a claimant clinical negligence lawyer who is looking to draw on their expertise and experience in a new role.The successful applicant should be confident in assessing former peers and colleagues in a fair and impartial way.
The nature of this work is such that the Panel Accreditation Manager can come into possession of sensitive information, discretion and respecting confidentiality are key qualities for this role.
Reaccreditations
Reaccreditation assessments are done internally by the Panel Accreditation Manager, occasionally assistance can be provided by members of the internal panel assessment team.
AvMA aims to make reaccreditations more straightforward for practitioners and the new appointee will be expected to liaise with the profession to understand where they consider the biggest hurdles to reaccreditation lie and to consider how these can be overcome without compromising standards.
AvMA receives a minimum of 15 applications for reaccreditation per annum, however numbers are usually considerably higher, up to 30 per annum.It is thought that the reaccreditation process could be designed to be more streamlined and user friendly for both the applicant and in house.
Other AvMA Panel assessments
In addition to assessing AvMA panel applications and reaccreditations the Panel Accreditation Manager will need to assess applications from accredited panel members who have changed firms.
Change of firm applications tend to be straightforward if the applicant has been on the panel for some time and is going to a firm where there is another AvMA panel member but the process is more in depth for those going to a firm which does not have another AvMA panel member. The Panel Application Manager needs to be confident that the new firm can meet the minimum standards and supervision requirements required of a first time panel application.
There are about 5 applications for changes of firm rising to a maximum of 10 per annum.
Interim Reviews
From time to time first time applicants may demonstrate that they largely meet the core criteria for AvMA Panel membership but there may be some areas that require improvement.In those cases, AvMA can award the applicant AvMA panel status subject to a review sometime later.The Panel Accreditation Manager is responsible for following up that review and examining progress made.The review is an opportunity to identify if the applicant has succeeded in strengthening the areas of weakness identified.If they have not, they risk losing their AvMA panel status entirely.
There are about 3 interim reviews per annum, currently not exceeding 6.
3. Other
-
To support the Events Department’s quality initiatives and to suggest continuing improvements where needs arise.
-
To undertake other duties commensurate with the post as may be required.
-
Deputise for the Head of Events when necessary
The client requests no contact from agencies or media sales.
London Landmarks Half Marathon Communications & Engagement Officer
The London Landmarks Half Marathon is looking for a creative, highly organised Communications & Engagement Officer to help shape how we connect with participants, communities and partners. It’s an exciting time to join the team as we look ahead to our 10th anniversary in 2027.
This role is ideal for a strong storyteller who enjoys creating clear, compelling content across multiple channels. You’ll turn ideas into high-quality communications, manage multiple workstreams at pace, and ensure everything is accurate, consistent and on brand. You’ll be confident working with stakeholders, managing approvals and keeping projects moving in a fast-paced environment.
Storytelling is central. You’ll bring participant and charity stories to life with authenticity and care, capturing the real impact of mass participation events on individuals and communities.
Working across social media, email and web, you’ll use insight to continually improve communications.
This is a great opportunity for someone collaborative, detail-focused and purpose-driven, who wants to help deliver a high-profile event that raises vital funds for charity.
To apply, please send your CV and a cover letter (max. 2 pages) outlining your suitability for the role and how your experience matches the job description and role profile. Applications close at 9am on 25 May.
The client requests no contact from agencies or media sales.


