Supporter Care Coordinator Jobs in Leatherhead, Surrey
Contract: Permanent, full time
Salary: £26,301 - £30,583 plus £3,954 London Weighting Allowance per annum
Location: Victoria animal hospital, London SW1V 1QQ
Closing date: Wednesday 26 June 2024
Interview date: 4 & 5 July 2024
We’re recruiting a Senior Administrator to join our team at our Victoria animal hospital. At Blue Cross, we are committed to providing exceptional veterinary care to thousands of pets every year. We are seeking a dedicated and experienced Senior Administrator to lead our administration team and ensure the seamless delivery of our services.
More about the role
As a Senior Administrator, you will be responsible for leading a small team of administrators, providing efficient and comprehensive administration services that support our hospital teams. Your leadership will be crucial in maintaining excellent communication, managing financial processes, and ensuring the smooth operation of our administrative functions.
This role will include duties such as:
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Leading and managing a team of administration and finance members across our three London hospitals, ensuring effective communication and awareness throughout the facilities.
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Managing office administration, which encompasses overseeing all aspects of stock control and ordering, including the procurement of drugs and consumables for the entire hospital.
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Managing financial processes such as cashing up, reconciliation, and debt management.
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Working closely with hospital teams to understand their needs, as our customers are our team members within the hospital.
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Collaborating with stakeholders across the wider Blue Cross to align administrative functions with organisational goals.
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Preparing and managing the team rota.
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Booking and administering locums and agency staff.
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Handling department and meeting room diaries.
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Welcoming visitors to the hospital and conducting tours.
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Event planning of our annual summer fayre and fundraising events
This is a full-time role of 35 hours per week Monday to Friday. Due to the nature of the work of Blue Cross, and this post, it may be necessary to exceed these hours when the workload demands.
About you
The person should have excellent listening, communication, and people skills to handle emotional and complex situations, always balancing empathy with professionalism. You should present yourself professionally to everyone within the organisation and externally, and your work should reflect our values and culture. You'll need to be organised and structured, with the initiative to tackle and resolve various issues. Additionally, you should be adaptable, able to prioritise tasks based on workload, and use discretion since you'll be dealing with confidential and sensitive information.
You'll be required to work at any of the London hospitals and occasionally travel to other sites as part of your duties.
Knowledge, skills, and experience
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Extensive administration experience
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Previous experience of managing a small team
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Experience of financial management including cashing up and reconciliation
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Experience of providing a high level of customer service
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The ability to effectively communicate with different audiences of varying seniority and in challenging situations.
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Excellent level of IT literacy and using Microsoft 365 products (i.e., Word, Excel, PowerPoint, SharePoint.)
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The ability to demonstrate, understand and apply our Blue Cross values
Although not essential, it would be great if you also had:
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Previous experience of managing teams across multiple sites
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Experience in managing complex rotas and logistics, including the ability to juggle their own schedule and coordinate others
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Experience of stock control and ordering
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Knowledge of medical/veterinary administration
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Knowledge of the charity and voluntary sector
How to apply
Click the apply button below and complete the online application process before the closing date on Wednesday 26 June 2024.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
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Enhanced annual leave entitlement: 30 days plus bank holidays
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Pension scheme with enhanced employer contribution
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Health cash plan
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Life assurance
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Unlimited access to an employee assistance programme
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Programmes for physical and mental wellbeing support
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Free access to GP via MetLife
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Recognition scheme Annual volunteer days
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Claim for professional fees
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
NDTi’s Programme Lead for Children and Young People holds a demanding and rewarding role in developing and enabling our people and teams to deliver a range of commissioned and grant funded work that furthers NDTi’s mission , positioning NDTi as a capable and creative partner of choice.
Working in the Special Educational Needs and Disabilities (SEND) community is the mainstay of our current activity, and whilst your credibility and our work in this area will remain important to us in our shared future, we’re looking to appoint an inspiring and commercially savvy Programme Lead who will bring experience of working across wider, often complex systems and sectors within social care, education, health, and locality based supports, to expand our work and impact in new ways. Your experience and specialist knowledge could include Autism, Looked After Children, Young Offenders, Mental Health, and Wellbeing.
As a member of our Leadership & Strategy group, the Programme Lead will be responsible for resource planning, providing direction and great support to our colleagues, ensuring that the work NDTi delivers is consistently of high quality, and that the activities and achievements of the team contribute towards the strategic direction and priorities of the wider organisation.
With well-developed commercial and sector expertise, you will be a skilled and sensitive communicator with excellent planning and strategic development skills. You will need to demonstrate that you can influence and inspire stakeholders at all levels and be able to respond effectively to changing political and legislative opportunities and challenges, and achieve the funding and income needed to build our Children and Young People programme. You will need to demonstrate that you have the sector knowledge and skills to offer leadership to the programme team in turning ideas into commissioned or funded projects.
Why NDTi?
NDTi is a great organisation to work for, where we value well-being and a good work-life balance. We offer a welcoming, innovative and supportive environment where you’ll get to work with like-minded people. We will value your contribution and offer you opportunities to learn, grow and develop. We're building a multigenerational workforce. NDTi welcomes applicants of all ages. Come and work with us!
The rewards are great. We offer a 35 hour working week (we’re happy to talk about flexible working and this role will be based at home, with regular UK wide travel), a competitive salary, generous 8% contributory pension scheme and wellbeing benefits. We offer everyone on our team the same great benefits.
We value diversity and are passionate about ensuring our people reflect the communities we work with. We are taking positive action to address a current under-representation within our workforce and are offering disabled applicants and applicants from Black and Minority Ethnic backgrounds a guaranteed interview if they meet the minimum criteria for each role.
How to Apply
This is an opportunity to use your skills and experience, really make a difference, and be part of delivering an innovative and high-profile programme that will lead to positive and life changing outcomes for young people with additional needs.
As part of the recruitment process, we will be arranging online sessions where interested candidates can come along and hear from colleagues about the team’s current work. These will be held on:
Thursday 13 June 3:00pm-3:45pm OR Tuesday 18 June 2:00pm-2:45pm
The closing date for applications is 10.00am on Monday 24th June 2024
We will be holding in person interviews on 17th July 2024 in Central London
(Overnight accommodation can be arranged if necessary.)
Please refer to the Role Description and Person Specification for more information. Please forward your completed application form, CV and supporting statement by following the link on our web site.
The client requests no contact from agencies or media sales.
BACKGROUND
The Helen Bamber Foundation (HBF) is a pioneering Human Rights charity supporting refugees and asylum seekers who are the survivors of trafficking and torture, including gender-based and ‘honour-based’ violence. Recognising the complexity of each client’s suffering and needs, the Foundation provides specialist medical consultation, therapeutic care, legal protection and practical support to survivors of human rights violations by helping men, women and children heal the emotional and physical damage they have suffered through torture, trafficking or other forms of cruelty. We take the learning from our work to develop partnerships to increase survivors’ access to services, and use the learning generated by our clients and partners to drive system change.
Since August 2020, Asylum Aid has been part of the Helen Bamber Foundation Group. Asylum Aid operates as an independent charity, led by its own Executive Director within the group structure, and is ambitious about growing its impact and reach in the future to ensure protection from persecution for those who need it. For over thirty years, Asylum Aid has been providing legal representation to some of the most vulnerable people seeking asylum. It has built an expert service, delivering vital and life-saving services in some of the most complex legal cases, with a particular speciality working with unaccompanied children, survivors of trafficking, torture or other forms of human cruelty, and stateless people. In this role you will support both charities alongside the CEO, Executive Director of Asylum Aid and Senior HR and Operations Officer.
OVERVIEW OF THE ROLE
The Head of People is a new role for the organsiation and you will be joining us at an exciting time, as we are moving into new offices and seek to drive forward our new 2025-2030 strategy. This role will play a pivotal role in implementing our objective to be an employer of choice. maintaining and evolving our strong team culture, and strengthening our position as leader in evidence based management and leadership practices. In this role you will be supported to develop the capacity, capability and human resource systems of the organisation to achieve impact at scale with a strong and effective team and will work in close collaboration with the CEO, the members of the Executive Leadership Team and Management Team as well as the Senior HR and Operations Officer.
You will provide leadership in developing and implementing our People and Culture strategic objectives. Some of your immediate priorities will be undertaking a review of our current policies and systems, preparing for our Pay and Benefits Review and setting up a Wellbeing Review and Consultation. You will also be asked to undertake a review of our equality, diversity and inclusion policy and the accompanying anti-racism action plan. You will bring your expertise in people and human resources to help secure the organisation’s long-term sustainability and impact.
It is an exciting time to be joining us and you will help ensure we build upon our success to date to increase impact, income and team satisfaction. We would like to hear from you, whatever your background. We do not believe that prior charity experience is necessary for this role, please do apply if you believe you have the skills, experience and confidence to make a people and strategic contribution to our ambition to grow impact with our team.
EQUAL OPPORTUNITIES
The Helen Bamber Foundation is an equal opportunities and Living Wage employer. We are committed to attracting and recruiting diverse candidates as we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in at every level within the organisation. We particularly welcome applications from those from Black, Asian, Minority-Ethnic, refugee and migrant backgrounds.
RECRUITMENT PROCESS
Please note that you will require the right to work in the UK and the successful candidate will be offered the job subject to suitable references and a DBS check. If appointed, you will be required to give your consent to HBF to receive regular updates on your criminal records status throughout your employment.
Please submit an up to date CV and a covering letter, no longer than 2 pages, by 9am on 1st July 2024 by outlining your relevant skills and experience, as well as how your previous experience that matches the listed responsibilities and person specification. Please state in your covering letter when you would be available to start the role. Longlisted candidates are scheduled to be invited to a short introductory interview of 15 minutes on the 9th or 10th July. Shortlisted candidates are scheduled to be invited to interview in the week commencing 15th July and will be conducted either in person or where needed via Zoom.
We particularly welcome applications from those from Black, Asian, Minority-Ethnic, refugee and migrant backgrounds.
If you have any questions or would like to speak to someone about the role please contact Kerry Smith, Chief Executive Officer.
We give Survivors of trafficking and torture the strength to move on.
The client requests no contact from agencies or media sales.
Location: Homebased/hybrid, within commutable distance of Central Office, London, Peckham
Contract Type: Permanent/ Part time
Salary: £28,350
They are looking for an outstanding Fundraising Officer to join their team. If you have a keen interest in the Criminal Justice System and are passionate about supporting people affected by imprisonment, they’d love to hear from you.
The majority of their voluntary income comes from Trusts and Foundations, helping to further their work with prisoners, former prisoners and their children and families. Consequently, this is a vital role in the fundraising team. They enjoy warm and committed relationships with a wide range of trusts and foundations and have a robust trust pipeline contributing to core and specific restricted projects.
As the Fundraising Officer (Trusts & Foundations), you will support the Senior Development Manager (Trusts & Foundations) to raise vital grant income to support their charitable services and activities. This is a varied role which will involve you helping to identify potential new sources of grant funding from charitable trusts & foundations, whilst ensuring the very best stewardship of a portfolio of their existing relationships.
If you’re an experienced trusts fundraiser wanting to step up and take responsibility for your own portfolio of small to medium-sized grants, please get in touch!
What they offer:
They offer a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.
How to apply:
Please apply with your CV and a supporting statement (max 2 pages) outlining specifically how you meet the criteria outlined in the person specification.
They reserve the right to close this vacancy early if they receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Other information:
They are an equal opportunity employer and welcome all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).
This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 5-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), and a Disclosure and Barring Service check.
They are a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families.
Their vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued. They work for the common good of Society, taking a public health-based approach. They work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care.
Their volunteers and staff can be found in courts, prisons, probation services, and in communities across England & Wales. They are a diverse, inclusive, modern, and collaborative charity. They build effective partnerships and sustainable solutions based on their well-established understanding of the systems in which they work, and on their historic values and ethos developed through their 120+ years of service delivery.
Benefits:
Generous Holiday allowance Season Ticket loan Cycle to work scheme Charity worker discounts Enhanced maternity package Wellness, inclusion, and diversity groups EAP scheme Life assurance.
You may also have experience in the following: Development Manager, Advancement Officer, Donations Coordinator, Philanthropy Officer, Fundraising Coordinator, Development Associate, Fund Development Officer, and Fundraising Specialist.
REF-214654
Are you passionate about building a high performing team to support clients experiencing homelessness?
This is a t fixed term opportunity until 31/03/25
The StreetLink London service, is a team of x7 Assessment workers, a Coordinator, a Service Manager and a pool of dedicated volunteers. The service is funded by the GLA, Bloomberg and London Councils, and is service which offers support directly to people at risk of or rough sleeping in London. The service provides targeted telephone advice, advocacy and support to help prevent and resolve people’s rough sleeping. The service does so by finding solutions to connect people to vital services that can help resolve their homelessness.
The role of Service Manager will be to oversee the delivery and development of StreetLink London. In this role, you will oversee the day to day management of the London Support phoneline. You will be responsible for building the team and maintaining productive relationships with internal and external stakeholders to help develop and improve the StreetLink London Service.
About you
We are looking for someone with experience of leading a service delivery team; delivering best practice and high-quality support or advice services to vulnerable clients as well as an understanding of the issues faced by homeless or vulnerable people. Above all, we are looking for a motivated leader, who will be dedicated to the successful development and delivery of this essential service.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 20 June 2024
Interview and assessments: 8 and 9 July 2024
What we offer
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Excellent development and growth opportunities
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A diverse and inclusive workplace
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Great pay and other benefits
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
Join our small but perfectly formed learning team of creatives at Crisis Skylight Croydon as we develop a new dynamic space to expand our learning programmes and form exciting community partnerships, locally and further afield.
Hours: Three hours per week, every Tuesday 11am to 2pm
Location: On-site role at Crisis Skylight Croydon, 12 Surrey Street, CR0 1RG
About the role
As a Sewing for Wellbeing Tutor, you will be creating, planning, and delivering fun, exciting workshops, courses, and projects, and inspiring our adult members in engaging and inclusive ways. If you are a compassionate, creative, collaborative sewing or textiles tutor artist who is just waiting to share your amazing range of sewing techniques and skills with our members, and confident in teaching machine and hand sewing skills, we would love to hear from you!
About you
To be successful in this role you will have:
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Understanding of the needs, issues and sensitivities of supporting people facing homelessness and other forms of social exclusion and develop practical solutions to address them.
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Understanding of psychologically informed approaches when working with people who have experienced complex trauma from marginalised backgrounds.
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Experience of delivering sewing sessions, workshops, and creative projects with personalised outcomes to support people to gain new skills and self-confidence.
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Knowledge of and skills in of a wide variety of sewing skills and techniques, including hand and machine sewing; and for example, surface decoration, item personalisation; embroidery, patchwork, embellishments; recycling old fabrics into something new; repairing and mending; clothes making; homeware etc, to help people learn, progress and improve their wellbeing.
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· A teaching qualification or be able to demonstrate delivering in a community-based setting.
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You may have experience in; Art therapy; Safeguarding; Mental health first aid; Community arts practice.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave
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Enhanced maternity, paternity, shared parental, and adoption pay.
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 23 June 2024 (at 23.59)
Interviews will be held W/C 8 July 2024 at Crisis Skylight Croydon, 12 Surrey Street, CR0 1RG.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Programme Officer
Are you an experienced Programme Officer? Can you keep a programme up to date supporting programme managers to deliver excellent outcomes for Children? Are you resourceful and able to work across multiple programmes keeping them up to date and providing accurate and on time reporting?
We are looking for someone with demonstrable experience support across multiple programmes to join a national charity. They launched an ambitious ten-year strategy in 2021 and this role is pivotal in bringing that strategy to fruition.
Position: Programme Officer
Salary: £26,388 - £29,986, plus £3,366 inner London allowance or £500 home working allowance.
Location: United Kingdom - Remote or Flexible location
Vacancy Type: 6 month fixed term contract
Working Hours Per Week: Full time (35 hours)
Closing Date: 30th June 2024
The Role:
As Programme Officer you will be pivotal in supporting the programmes from scoping to completion, providing expert support to Programme Managers in keeping programme plans, RAID logs and programme documentation up to date. You will provide reporting to the PMO and Programme Delivery Board and work with a wide range of stakeholders.
About you:
You will be a thoughtful collaborator with experience of supporting complex change programmes, monitoring, and reporting in a large organisation. You will be supported by a skilled, fun and friendly team within the Corporate PMO in the Strategy and Knowledge Directorate.
We are looking for someone with experience of:
- Successfully supporting multiple work-streamed programmes, including budgets, planning, risk, stakeholders, and benefits management to achieve stated outcomes.
- Supporting benefits mapping and reporting.
- Supporting dependency management, updating programme plans, updating PIDs and supporting programme managers in Programme Boards.
- Strong interpersonal and administrative skills with the ability to engage and work as a team to deliver high quality outcomes.
Every childhood is worth fighting for. This is the charity’s belief. It is what drives them. It motivates their Strategy and Knowledge Directorate to maintain their position as an influential, informed and forceful voice at every level. Join the team as Programme Officer and be part of progress that means more.
In Return
We know that the main reward is making a difference to children’s lives, but you will also be rewarded with a variety of rewards and benefits including: generous annual leave, employee benefits and assistance programme, pension and life assurance schemes.
Join this amazing organisation and you’ll become part of a team that cares about the work they do and the people they work with. You’ll discover opportunities to grow, along with challenges and a shared purpose that’ll bring the best out in you. And you’ll get to find your own way to make a difference that means more, and that impacts millions of young lives.
Other roles you may have experience of could include: Programmes Officer, Programme Manager, Programmes and Impact, Programme Coordinator, Impact Manager, Programme Lead, etc #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Are you an inspirational leader who cares about empowering the voice of students and delivering genuinely impactful change?
Do you like working in fun, dynamic and varied roles in which no two days are the same, and that possess significant development and growth opportunities?
If so, then you’re in the right place, and the Student Voice Manager role might well be the position for you!
Armed with a bold and ambitious new strategy, there couldn’t be a more exciting time to join our organisation.
LSESU is seeking to set the global standard for what it means to be a world class students’ union, and this role sits right at the heart of that lofty ambition.
With a renewed, strategic focus on policy, this position will play a leading role in establishing a policy function that will enable us to be the definitive and credible home of student voice at LSE. A function which will become even more important when we enter the second stage of the strategy in 2026, when student voice will become the central strategic focus of the organisation.
Sitting within the broader Student Voice Department (alongside the Advice Team), you would lead a friendly, talented team of four permanent Student Voice Coordinators (SVCs) who together account for all of the Union’s policy, democratic, representation and campaigning work, alongside a part-time member of student staff.
Variety is hard-wired into the role. In addition to overseeing policy and research output, you would be responsible for leading a democratic and governance structure that is so innovative it is currently the source of an international academic study. Accountabilities here would include delivery of our biannual student elections and sector-leading Student Panels.
You would also be responsible for leading on how we support our elected student representatives and campaign groups; and for the Union’s academic representation work.
Given the breadth of work undertaken within the team, expect there to be plenty of opportunities to grow, develop and pick up new skills outside of the main responsibilities of the role.
Who are we looking for?
This role is fast-paced and so you’ll need exceptional organisation and planning skills, with the ability to juggle multiple priorities at once in a calm, effective manner.
The team you will be managing cuts across several areas and contains five people. We’re therefore looking for a confident leader with line management experience who is able to inspire, motivate and develop a talented and ambitious team to reach their full potential.
You will be a kind, supportive leader who cares about the people in their charge, but who also has high standards and that is able to performance manage when needed to ensure the team meets expected standards and delivers expected results.
We are looking for someone with exceptional written and verbal communication skills; an ability to interpret complex information and present it in a concise and accessible manner; and with experience of delivering high quality research and policy output.
With responsibility for leading on several projects, both within the team and cross-organisationally, prior project management experience and knowledge will be important, as will the ability to liaise with stakeholders at all levels.
Knowledge or prior experience within Higher Education or the student movement would certainly be an advantage, but is not essential and we very much welcome applications from those outside students’ unions who have transferrable skills and a who possess a willingness to learn.
We want to be the best, and for that we want to recruit the best. If you share our ambition and want to join a fun, supportive team seeking to set the benchmark for excellence in the sector, we would love to hear from you.
Why apply?
Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces.
Benefits and Perks
In return for your passion and experience we offer:
● 25 days holidays per year
● Additional closure periods at Christmas and Easter on top of your 25 days annual leave and bank holidays
● Free LSE Students’ Union gym membership, advice from dedicated sports professionals, wth a wide range of activities including yoga classes, dance classes, pilates classes available free for SU staff
● Cycle to Work scheme enabling significant savings on a bicycle purchase
● Access to LSE staff training courses
● Ability to purchase TOTUM (NUS) card giving wide range of discounts
● Flexibility for work-life balance
● Interest-free Travel loan
How to apply?
We want to ensure all systems, policies and processes are free from bias or discrimination and are fair and accessible, therefore we ask that all candidates complete our Application Process by uploading the two following documents:
- Part 1: Supporting Statement is all about you telling us about your suitability for the role and will be used to determine if you are shortlisted for interview. Please keep this one page maximum and do not include any personal information, e.g. name or date of birth. Please use the attached job description and person specification to help with this.
- Part 2: Equal Opportunities Monitoring and Contact Form is personal information – so we can contact you if you are shortlisted for the interview. It also helps us gather and analyse demographic information about our applicants. This part will only be seen by HR and will not have any impact on shortlisting.
- Part 3: CV - Please attach your completed CV outlining the jobs or voluntary roles you have had.
To apply for this role, please complete an online application.
Application forms are formatted to ensure the equality monitoring data is removed before applications are seen by the shortlisting panel. This process allows us to ensure that the shortlisting is done in a fair and consistent manner and all applicants are given the same opportunity to demonstrate their abilities. For further information regarding the role, please see attached the full job description and person specification.
Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor.
Please note that interviews are planned for the 31st July 2024 and 1st August 2024. If you are unable to attend these dates, please note this in your application.
The client requests no contact from agencies or media sales.
Role outline: Managing the deployment and maintenance of Repowering’s low-carbon infrastructure, leading the Community Retrofit team
Contract: Full-time role with probation period of 3 months.
Salary: £49-55k
Location: Primarily Repowering London’s office in Brixton, with option of partial working from home. Minimum of 3 days per week must be spent in the Repowering London office. Support will be provided for remote/home working if you need it.
Application process: CV, cover letter and interview.
Closing date: 23rd June 2024
About the role:
We are looking for an experienced and self-motivated person with experience of low carbon retrofit, asset management, and business development to join Repowering London’s growing team. You will be a core part of our mission to tackle climate change and move towards a more inclusive and sustainable future.
This will be a high-profile role within the executive team of a nationally significant social enterprise that is at the leading edge of urban community energy, with significant ambitions for scale and impact. You will work alongside the Executive Team with shared responsibility for setting and realising the organisation’s goals, strategic priorities, and business plan.
Community Retrofit is a place-based approach to decarbonisation and community development, that creates low-carbon infrastructure, which is technically integrated at a local level, and provides direct benefits to local communities, for example through community ownership, affordable energy supply, or high-quality jobs.
You will be responsible for leading the Community Retrofit team. The team currently encompasses seven staff working across domestic and non-domestic:
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Rooftop solar installations
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Communal heat networks
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Retrofit assessment and coordination
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Data collection and analysis
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Asset management
Rooftop solar is the most established asset type deployed by Repowering, with installations dating to 2013. Retrofit assessment and coordination services started in 2023, and communal heat network investments are expected in 2025.
You will be responsible for ensuring high quality installations of low carbon assets that perform as forecast.
You will lead the development of improvements to our processes for evaluating potential sites and deploying and maintaining low carbon assets and retrofit measures.
The role will require ongoing refinement of Repowering’s community retrofit offer to community groups, building owners and public bodies such as Local Authorities, and support the growth of long-term partnerships with our stakeholders, including supply chain partners.
In particular, working with the Repowering executive team you will support the incubation of a suite of a finance offers that allow a wider range of households, businesses and communities to participate in community retrofit.
You will also support Repowering’s work to increase employment opportunities for young people in the low carbon sector, through how we structure our procurement for installations and by the training programmes we run in-house and with partners.
The Community Retrofit Team is one of Repowering’s four key teams, which include Communities, Energy Supply, and Core Operations. Each of these teams supports the work of the others and ongoing coordination and communication will be an important part of the role to maximise the opportunities for learning and innovation across the organisation.
About Repowering London
Repowering London is an award-winning social enterprise developing clean energy for urban communities. A community development organisation, we enable local communities to plan, fund, build and benefit from clean energy and energy efficiency projects across buildings. We help people see how they can make a real difference.
We are UK's most experienced urban community energy innovator with a successful track record of working in partnership with major London councils and national funders for the last ten years.
Our clean energy local ownership model is scalable and strengthens communities by delivering clean energy hand in hand with a range of long-term local services and benefits – from skills training to lower energy bills and generating funds for local investment.
Our vision is for every town and city in the UK to benefit from locally owned clean energy solutions. We believe that urban buildings can be transformed into intelligent, efficient, clean power hubs, providing substantial economic, social and environmental benefits. Energy security can become the norm, inequality and fuel poverty a thing of the past.
As a place to work, Repowering London has a strong culture of personal respect and integrity. We have a talented and diverse team, and we have all made the choice to be part of positive solutions to the collective challenges we face. We aim to create a supportive and empowering working environment, with high levels of collaboration, team support, and personal and professional development.
Person specification
The right candidate will have a high level of technical due diligence, project management and business development experience, with a track record in leading successful teams. This is particularly important as Repowering London is in a growth phase and is expected to expand significantly in the coming years. You will be comfortable working collaboratively and managing a number of staff and external contractors, as well as building and maintaining relationships with key stakeholders.
As this role is at the most senior level of the organisation, it provides an opportunity to shape business development and long-term strategy. Experience of commercial service delivery will be key to creating a sustainable platform for Community Retrofit.
For this role, we will be looking for and assessing candidates on the following:
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Exceptional leadership skills to lead a growing team and manage a portfolio of projects
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Experience of asset deployment and maintenance in the construction, retrofit or renewable energy sectors
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Track record of developing and growing a commercial service or product
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Formal training in engineering, architecture or quantity surveying
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Experience of managing multi-partner projects, that may include academia, technical experts, contractors and local government
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Analytical skills to interpret data and financial models
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Excellent written and oral communications skills and confidence in presenting to a wide range of audiences
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Interest in community retrofit as a concept and strategy
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Capacity to self-reflect on performance, proactively problem-solve and welcome feedback on performance
The following are not essential for the role but would be good to have:
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Experience of publicly funded grant schemes or loan finance
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Experience of energy services and supply contracts
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Experience of customer journey development, using digital platforms
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Understanding of PAS2035 requirements
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Experience of building energy modelling, such as SAP or PHPP
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Accreditation as a retrofit coordinator or assessor
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Familiarity with Notion, MS Project or other collaborative project management tools
Repowering London’s Employee Value Proposition
At Repowering London we want everyone to feel valued and have the opportunity to develop your skills and experience. We offer support and work-based training to support you in your role.
Skills development is not just limited to your role at Repowering London and as an organisation we want to support employees to pursue opportunities outside of work which will broaden skills and networks.
Our team is diverse, and we recognise that everyone has responsibilities and interests outside of work, whether it is caring for family, studying, volunteering or taking time out. Repowering London want to support employees and give them the time to spend time on the things that are important to them. Our Flexi Time Policy and Volunteering Policy provide scope for ad hoc, short-term arrangements, and our Unpaid Leave Policy provides an option for those who need to take time away from work for an extended period.
Repowering London is committed to providing equal opportunities for all applicants regardless of their background. We value diversity whilst recognising that accessing employment has different challenges for different people. We encourage applications from Black, Asian and minority ethnic people; people who identify as having a disability; people from the LGBT+ community; and people who identify as working class (or have done in the past). If you would like to have an informal chat before applying, please get in touch – we would be very happy to talk to you.
The client requests no contact from agencies or media sales.