Supporter care data coordinator jobs in Central london, greater london

Do you thrive on initiative and balance kindness and understanding with strong organisational skills?   Can you support 24 older women to move from temporary accomodation to their new homes?

The Sheppard Trust provides homes for older women in housing need, and we support them to live independently.  We reduce loneliness and isolation by fostering a supportive community spirit. 

We're planning to move to brand-new, purpose built accommodation near Hampton Court village in Surrey.   Whilst we wait for the build to complete, 20 of our existing residents are temporarily housed in Mill Hill, with 4 housed in Greenford.  Their new homes are expected to be ready in July 2026.   The aim of this role is to support these residents before, during and after our move, as well as to plan, organise and deliver the logistics of the moves.

We're a small friendly team who are currently flexibly hybrid working.  This role is based on 21 hours a week, with two visits per week to Mill Hill and occasional visits to Greenford and Hampton Court.  The rest of the work could be carried out from home if desired.  From July to September when the moves take place the workload will be higher and more on-site attendance may be necessary on move days.   

The right appointment is important to us, so we're willing to discuss proposals for alternative working arrangements including adding additional responsibilities to create a full time role. There will be the opportunity to apply for permanent positions at the  new site if wished.

You’ll bring:

• excellent people skills, and the ability to build trust with a wide range of people
• an understanding of the needs and concerns of older people and the desire to make a difference to their wellbeing
• the ability to work proactively and independently using your own initiative
• a strong commitment to safeguarding. 

We can offer:

• hybrid working
• a salary in the range of £35K – £37.5K pro rata
• membership of the Social Housing Pension Scheme (defined contribution)

For more information please see the full job description and person specification attached.

Are you passionate about helping young people build brighter futures?

Do you love bringing programmes to life, building relationships, and making things happen in education? If so, we’ve got an exciting opportunity to join the Young Enterprise team as a Programme Coordinator – Money Heroes.

Who We Are

We’re Young Enterprise - a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.

For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills - teamwork, leadership, problem-solving, and resilience.

We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.

Why Join Us?

We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:

• A friendly and supportive team where your voice is heard
• A strong commitment to diversity and inclusion—we want everyone to feel they belong
• Generous holiday allowance and flexible working
• Cycle-to-work scheme, life assurance, and NHS top-up plan
• Ongoing learning and mentoring opportunities
• A chance to directly impact the lives of young people every single day

About the Role

As Programme Coordinator for Money Heroes, you’ll play a pivotal role in our flagship primary programme, helping children develop financial capability.

You’ll work closely with the Programme Manager and Money Heroes team to:

• Coordinate teacher training events and programme delivery
• Support marketing, promotion, and social media campaigns
• Coordinate content development and website updates
• Help monitor and evaluate programme impact
• Provide high-level customer service to teachers, educators, and YE colleagues

This is a varied role with lots of scope for creativity, independence, and collaboration. You’ll see the difference you make every day — from supporting classroom learning to help children and young people build vital life skills.

You’ll love this job if you are…

• a brilliant organiser, proactive, and keen to support the development and delivery of programmes
• experienced in programme coordination, but we welcome candidates with the drive to grow in this area
• enjoy working across projects, supporting teams, and delivering high-quality experiences for teachers and young people alike
• keen to visit some of the schools we work with to see the programme in action

Key Responsibilities

• Work with the Programme Manager and Coordinator to ensure the smooth day-to-day running of the Money Heroes programme, supporting planning, reporting, system set-up and clear communication.
• Deliver a high-quality experience for schools and partners, building positive working relationships with teachers, consultants, partner organisations and colleagues across Young Enterprise, including senior leaders.
• Support the delivery of the Money Heroes teacher training and mentoring offer, helping educators feel confident and well supported.
• Keep track of programme activities using databases and spreadsheets, including teacher and parent sign-ups and training or mentoring events.
• Collaborate with the Marketing team and Programme Manager to support the growth and visibility of the programme, including contributing to marketing communications and coordinating activity to maintain engagement.

A few practical things

• This is a hybrid role based in London or Oxford, with a minimum of 8 office days per month
• The contract runs until December 2027

Keeping Young People Safe

At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.

How to Apply

If you’re ready to help shape the futures of young people, we want to hear from you!

Please send your CV and a separate document answering these three questions (max 250 words each).

1. Interest in Young Enterprise

What attracted you to Young Enterprise and the Money Heroes programme?

2. Experience and Achievements

Tell us about one or two of your personal or professional achievements that you’re proud of which demonstrate your ability to organise, support others, or get things done.

3. Skills for the Role

What relevant or transferable skills and experience would you bring to this role?

Applications must be submitted by 23.30 Wednesday 4th February 2026. Please note that applications without answers to the questions will not be considered.

We understand that candidates may use AI tools to assist with their applications. While these can be a helpful resource, we want to hear about your personal skills, experiences and insights that highlight your unique strengths and perspective

Interviews will take place via Teams w/c 9th February 2026. Please note that applications without answers to the questions will not be considered.

Full details can be found in the Job Description.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

Join us – and help us give every young person the chance to thrive. Apply today!

Lead Growth. Build Impact. Inspire Futures.

The Destitution Caseworker is a full-time post at the JRS UK offices in Wapping with regular visits to our houses in South London. The post-holder will be joining the Advice and Casework Team, a small and diverse team of Caseworkers, Befriending and Practical Support Coordinator and volunteers.

The Advice and Casework Team provides refugee friend led advice and casework, supported by the practical offering of hardship payments, regular mobile phone top-ups, and befriending. We also provide temporary accommodation through our hosting scheme 'At Home’ which has operated since 2012. Additionally, we also offer support through our 10- bedroom house for women and 6 – bedroom house for men in South London.

This role is busy and varied, with a focus on combining accompaniment with advice and practical support and assistance particularly to those in our accommodation project. The postholder will provide in-depth and proactive support on a broad range of issues including destitution and homelessness; access to legal advice; asylum support and health related matters. The postholder will utilise relationships with NGOs and specialist agencies, signposting and making referrals as appropriate.

They will be responsible for managing their own caseload and will support with the smooth running of the accommodation project and other aspects of the wider team.

The postholder should have a good working knowledge and empathy of the issues and challenges faced by destitute asylum-seekers and refugees, with particular focus on destitution, homelessness and access to immigration advice. They will need highly developed listening skills, personal resilience, and emotional maturity to respond to the emotional and practical needs of asylum seekers, accompany them and support them to positively progress with their lives. They need to have and maintain an up-to-date knowledge about the immigration and asylum context as it relates to our work with destitute refugees.

The Destitution Caseworker will be enthusiastic about working in a small faith-based organisation and have a willingness to integrate JRS UK’s ethos of accompaniment in their approach whilst also demonstrating sensitivity in responding to the needs of individuals facing destitution. They will enjoy working in a fast-paced environment and possess excellent communication skills and will adhere to JRS’ values and commitment to social justice and tackling racism and discrimination. They will work flexibly as a member of the team and organisation and undertake other reasonable duties and responsibilities as needed.

Role Specific Responsibilities

Accommodation:

• Preparing needs assessments and inducting guests and residents.

• Facilitating matching meetings and providing ongoing support during placements including review meetings.

• Coordinating food grants for accommodated refugee friends.

• Being the main point of contact and a supportive presence, providing basic advice and casework support for guests and residents.

• Support with coordinating the move-on process from hosting and housing as appropriate.

• Support hosts and other volunteers including assisting with coordinating and facilitating volunteer meetings.

• Support the facilitating of monthly house meetings and activities.

• Proactively identify and respond to risks and health and safety issues, escalating as appropriate.

• Promptly flagging any housing maintenance issues

• Take part in the on-call rota.

• Travelling within London to visit host homes, as well as the properties in South London. Some evening and weekend work is required, but time in lieu will be provided.

General Advice and Casework Support:

• Identify, register, and assess needs of individuals seeking support

• Provide information, advice, and support to individuals on a range of issues including homelessness, access to legal advice, destitution, and asylum support.

• Identify, prioritise and provide pro-active advice and casework support to individuals requiring ongoing support.

• Facilitate access to services and support for individuals through signposting, referrals and ongoing advocacy where appropriate.

• Ensure hardship provisions are distributed, and resources utilised in line with policies, guidance and procedures.

• Maintain and develop positive working relationships and referral pathways with relevant statutory and third sector partners.

• Non-legal form filling.

General:

• Safeguarding concerns are identified, managed and/or escalated as appropriate

• Participate in monthly casework meetings

• Continuously maintain clear and accurate records in accordance with data protection legislation

• Identify and raise common trends and issues affecting our work

• Provide regular reports including for funding as required

• Attend internal and external meetings as agreed

• Keep abreast of relevant developments in asylum/immigration law and procedures

• Actively support colleagues, volunteers and collaborate across teams

• Work closely with colleagues to identify opportunities and explore ways for individuals supported by the services to share their experiences and contribute to JRS UK’s advocacy and communications work

• Assist line manager and colleagues with service improvement and development

• Undertake other duties and responsibilities as needed

• Comply with all JRS policies and procedures

Personal growth and development: 

• Engage with opportunities for training and development and reflect regularly on practice, including:

           o Ongoing training in areas such as asylum & immigration system, housing, mental health support/therapeutic care, rights and entitlements of those we serve.

          o Attend non-managerial supervision and psychological support to support selfcare.

          o Workshops and trainings relating to JRS’ mission and ethos

       

Ready to take on a Supporter Care Coordinator role where your work supports a meaningful cause?
 
This is a fantastic opportunity to join a purpose-led national charity as their Supporter Care Coordinator, supporting a vital Individual Giving programme at the heart of fundraising and supporter engagement.
 
This role would suit someone who enjoys building warm relationships, delivering excellent supporter care, and keeping things running smoothly behind the scenes, all while knowing their work truly makes a difference.
 
If you have previous experience in supporter care, fundraising administration, income processing or CRM systems - particularly within a membership, charity or non-profit setting, this could be the role for you!
 
Role: Supporter Care Coordinator
Organisation Type: Charity
Salary/Rate: £14.36 per hour
Working Arrangements: Full-time (37.5 hours per week)
Location: London (Hammersmith office-based)
Employment Type: Temporary position
Duration: 3 months
Closing Date: CVs are being reviewed on a rolling basis - early applications encouraged!
 
The Role:
 
As the Supporter Care Coordinator, you’ll play a central part in delivering outstanding supporter care and supporting Individual Giving activity, ensuring supporters feel valued, heard and appreciated at every touchpoint.
You’ll be the friendly first point of contact for supporters and will ensure donations are handled accurately and efficiently, acknowledgements are sent promptly, and CRM records are kept up to date. You’ll also support the delivery of fundraising appeals and collaborate across teams to improve processes and engagement.
 
Your responsibilities will include: 

• Managing the appeals donation process, including opening post, batching cheques, recording donations on CRM, banking and acknowledgements
• Acting as the first point of contact for supporter enquiries via phone, email and post, responding in a warm, friendly and professional manner
• Supporting Individual Giving activities, including drafting copy, proofreading artwork, checking data and contributing to digital fundraising
• Leading on the thanking process, including drafting content and setting up mail merges for appeal thank-you letters
• Working closely with colleagues across the organisation during key fundraising periods
• Liaising with suppliers and managing equipment used for in-house donation processing
• Supporting ad hoc projects such as due diligence tasks, legacy and in-mem acknowledgements, and data reporting
• Being flexible to support fundraising events (e.g. London Marathon)

About You:
 
You’ll be someone who genuinely enjoys engaging with supporters and understands the importance of excellent customer service in fundraising. You’ll be organised, proactive and comfortable managing multiple tasks with accuracy and care.
 
You’ll bring: 

• Experience using CRM and income processing systems within a charity environment
• Strong written and verbal communication skills
• The ability to work independently while thriving as part of a small, collaborative team
• A commitment to continuous learning and personal development
• A genuine belief in the mission, values and impact of the organisation 

Why Apply?
 
Be part of a national charity making a real difference to children’s lives
Join a supportive, values-led organisation with a strong, inclusive culture
Play a key role in shaping supporter experience and engagement
 
Interested?
 
CVs are being reviewed on a rolling basis - early applications are encouraged. Apply now to be part of a charity that truly puts supporters at the heart of everything.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

About us 

Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments. 

About Citadel 

 
Community Connectors forms part of the Citadel programme. Citadel is a volunteer-powered homelessness prevention project that supports people experiencing, or at risk of homelessness, to find a place to live, settle into a home, and feel part of a welcoming and supportive community. Coordinators recruit and train volunteers before matching them with a person referred for support. Coordinators and volunteers work closely with people who have been referred, to establish what matters to them and how best they can support them. 

About you 

We are looking for an outgoing, confident and skilled communicator, comfortable with building relationships, including for support, influencing people, and with public speaking. You will be a self-motivated, committed person with experience of working and/or volunteering in the homelessness, housing or voluntary and community sectors.
 
About the role 

The successful candidate will be responsible for developing our London projects, continuing and growing the support we offer and relationships we’ve built. The focus of the role is volunteer management and support coordination: specifically the recruitment, training, support and supervision of volunteers; and overseeing the support volunteers offer

Benefits 

• 29 days annual leave, 3 of which are fixed between Christmas and New Year. This is in addition to bank holidays and pro-rata if part time. 

• After 3 years of service you are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time. 

• We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10 – 3pm, with employees able to flex their working day around these. Any flexibility is at the discretion of the line manager and relevant senior manager. 

• As this role is offered as Home Working, we will provide some financial support to get you set up with appropriate equipment. 

• We offer an employee assistance programme, which can be used by you and your family for a range of advice and support. 

• We offer a cycle-to-work scheme.  

Purpose of Post: The Events Coordinator will help to plan, promote and deliver a diverse programme of online and in-person events that reflect the organisation’s mission to support, empower and amplify the voices of people with lived experience of mental illness. These will include outreach sessions, campaigning events, open forums, creative workshops, community engagement activities, fundraising events, awareness days and partnership events.

The post-holder will ensure all events are accessible, inclusive, trauma-informed and well-organised, working closely with the Engagement & Campaigns Manager, project teams, volunteers and external partners.

Given the collaborative and engagement-focused nature of this role, and its direct delivery responsibilities, regular face-to-face working is required, with the post-holder based primarily in the office and attending events and community activities as needed.

Key Duties and Responsibilities

Planning and Coordination

• Develop and maintain an annual events calendar covering outreach, campaigns, creative sessions, open forums, workshops and fundraising (both online and in-person).
• Lead on the end-to-end planning of online and in-person events including aims, audience, format, accessibility needs, timelines, budgets, venues, equipment and staffing.
• Prepare event plans, schedules, risk assessments and checklists to ensure smooth delivery.
• Liaise with venues, suppliers and partners to negotiate costs (ensuring value for money), confirm bookings and arrange logistics.

 Promotion and Communications

• Produce accessible event information and promotional materials, working with colleagues to ensure inclusive language, imagery and formats.
• Use social media, website updates, e-newsletters and community networks to publicise events.
• Maintain event booking systems (e.g. Eventbrite, online forms), manage attendee lists and respond promptly to enquiries.

Event Delivery

• Act as point of contact on the day of events, ensuring smooth set-up, running and pack-down (including seating, signage, technology and accessibility adjustments).

• Brief staff, volunteers and facilitators on their roles and responsibilities before and during events, to ensure clarity of roles.

• Greet attendees, speakers and partners; creating a warm, inclusive and trauma-sensitive environment.
• Monitor timing, technical requirements (e.g. microphones, presentations, online platforms if appropriate) and respond to any issues that arise calmly and adapt plans where needed.

Community Engagement and Stakeholder Support

• Build strong relationships with partner organisations, community groups, local charities, the council and health & social care stakeholders.
• Represent the organisation professionally at meetings, outreach events and networking opportunities as necessary.
• Support delivery of awareness campaigns, public consultations and community engagement activity.

Volunteer Coordination

• Support the recruitment, induction, supervision and recognition of event volunteers.
• Provide clear instructions and create a positive, supportive environment for volunteers.

Monitoring, Evaluation and Reporting

• Collect and analyse event data, including attendance, demographics, costs, outcomes and feedback (e.g. surveys, informal feedback, Mentimeter)
• Produce reports and summaries to evidence impact, support funder reporting and inform future planning.

Finance and Administration

• Work within agreed event budgets, tracking expenditure and income, and seeking value for money.
• Process invoices, petty cash and expenses in line with Hear Us, financial procedures.
• Maintain an organised system for event documentation (e.g. booking forms, contracts, attendance, risk assessments, evaluations).

Safeguarding, EDI and Health & Safety

• Ensure all events comply with safeguarding, data protection, confidentiality and health & safety policies.
• Ensure events are inclusive of people from diverse backgrounds and are accessible to people with a range of mental health needs and disabilities.
• Report safeguarding concerns promptly following internal procedures.

Other Duties

• Attend staff meetings, supervision, training and development opportunities.
• Contribute to a positive, collaborative and learning culture.
• Carry out any other reasonable duties within the scope and spirit of the role as requested by your line manager.

It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are expected to work in a flexible way, as required by Hear Us. Some meetings and other events may be held out of normal office hours and could involve travel away from the local area.

The above items outline the main duties and responsibilities of the post and are designed to give an accurate flavour of the nature and scope of this post. However, they do not represent an inclusive list of all the duties required

National Learning and Development Coordinator
 
ABOUT THE ROLE
 
Hours of work: 37.5 hours per week, full time
Salary: £38,870.89 per year (plus London Weighting if applicable)
Place of work: London, or within commuting distance to one of L'Arche's Communities
Contract Type: Full time, permanent
Closing date: Sunday 18th January 23:59
 
This position does not offer visa sponsorship.
 
Main purpose of the role:
The Learning and Development Coordinator is key to setting and maintaining the strategic direction for the people and culture team, as part of the learning and development function in L'Arche. This role provides direction and support to L'Arche Communities in the UK, focusing on learning and development in service of the Mission, and our national and regulatory requirements. 

The Learning and Development Coordinator provides line management to the National Learning and Development team, supporting and overseeing the coordination of key areas of learning.

In close partnership with national and local learning and development structures, they will ensure the implementation of objectives identified in the national and local community's learning and development strategic priorities.
 
Key essential criteria:

• Proven experience of developing and delivering learning and development plans aligned to L'Arche's needs and regulatory requirements;
• Experience of line management, including coaching, support, and performance management of employees and volunteers;
• Strong understanding of learning pathways, skills frameworks, and evaluation of impact; 
• Knowledge of mandatory and regulatory training requirements, including safeguarding;
• Experience of using or managing a Learning Management System (LMS); 
• Experience in a learning and development role, ideally within a charity, social care or health organisation;

You can find more details about L'Arche on our website.
 
Discover what makes L’Arche a rewarding place to work—explore our employee benefits on our website.
 
Please download the recruitment pack for more details and a full job description and person specification. 
 
The closing date for applications is: Sunday 18th January 23:59
 
Interviews are expected to take place in the week beginning 26 January 2026.
 
We encourage you not to wait until the closing date to submit your application, as we may begin interviewing strong candidates before then.

We also reserve the right to close the advert early if we receive enough suitable applications.
 
To apply, please answer the questions on our online application form.
 
Please also read our privacy notice for job applicants.
 
REF-225 795

We are looking for two Senior Facilitators and Coordinators to join our Sports Project.
 

• Salary: £36,190 per annum pro rata (£14,476 per annum for 2 days a week)
• Hours: Part-time (2 days/week, 15hrs/week) with potential to expand to 3 or 4 days
• Location: Remote (UK-based) with regular in-person deliveries across the UK, and primarily in London and the West Midlands
• Contract: 3-year fixed term contract starting March 2026, with possibility to extend if new funding is secured
• Reporting to: Sports Department Manager

About Beyond Equality

Beyond Equality works with men and boys towards gender equality, inclusive communities, healthier relationships and better mental wellbeing. We have a range of activities, centering on interactive workshops that have reached over 100,000 people in schools, universities, sports environments, workplaces and community organisations, as well as research and expert advice, external communications and professional development training. In everything we do, we prioritise compassion, mutual respect, and evidence-based practice.

The Role(s)

We are looking for two Senior Facilitators and Coordinators to join our Sports Project. You will deliver impactful workshops using Sport for Change (S4C) approaches within professional football academies, community foundations, youth centres and schools.

You will contribute to the design and testing of new learning materials and piloting of new workshops.

You will also be responsible for coordinating session logistics, maintaining stakeholder communications and ensuring data collection (Salesforce).

Both roles will combine direct delivery and project coordination. However, each role will also have specialised responsibilities: 

• Senior Facilitator and Coordinator - Events & Network Building: Focusing on social media, outreach and events.

• Senior Facilitator and Coordinator - Research & Learning: Focusing on focus groups, data collection and curriculum design.

Please note that you only need to submit one application. We will discuss which role best suits you during the interview process.

Our Ideal Candidate(s)

We are looking for someone who has:

• Experience facilitating workshops with young men and adults;

• A strong interest in and an understanding of Sport for Change approaches;

• Strong organisational skills, to manage session logistics, data reporting and their own workload;

• A commitment to compassion, transparency and accountability.

Equal Opportunities

Beyond Equality strives to be an inclusive employer. We want to provide a working environment, and a recruitment and hiring process, that is welcoming, accessible and supportive for everybody - including and especially those who are marginalised in society. With this in mind, we’ve worked to create an application and recruitment process that is as straightforward and transparent as possible.

We welcome applicants with non-traditional educational backgrounds. If you are not sure whether you are qualified or experienced enough for a role, but you think you meet the person specification, we encourage you to apply anyway. 

We particularly welcome applications from people of colour, LGBTQ+ people, women, new or expectant parents/carers and disabled people. 

If there is anything else we can do to make the application and/or interview process more accessible for you, we want to hear about it, and will do our best to meet your requirements.

We are a diverse organisation and we appreciate the value of lived experience. When our team members want to draw on their own lived experience to inform aspects of their work, we do our best to support them - but we’ll never expect or require you to draw on your own experiences if you don’t want to, or to do extra work on the basis of any aspect of your identity. 

Safeguarding

Beyond Equality is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff to share this commitment. Employment offers are subject to pre-employment checks including DBS, references, online checks and right to work.

How to apply

Closing Date: Wednesday 21st January at 23:59

To apply, please download the Job Pack PDF attached to this advert. It contains:

• The full details on the responsibilities and requirements for the roles,

• The link to our virtual Q&A session,

• The link to our Diversity Monitoring Form,

• The five application questions you'll need to submit via email with your CV.

If you’re unsure whether this role is for you, sign up for our virtual Q&A Session on Tuesday 13th January at 10:30am (link to sign up in Job Pack).

This important role supports the operational delivery of the charity’s busy events programme and supports the team and running the office.

The events programme is diverse - from drinks receptions and report launches to events at agricultural shows across the UK - and support on administration for the wider charity, including some communications activity. Through these events, we drive awareness of our work supporting family farms and rural communities. In doing so we also garner support from funders to tackle the issues facing the countryside, ensuring our work reaches a diverse audience to raise awareness.

Under the direction of the Head of External Affairs, and with support of the wider staff team, you will be responsible for coordinating and running all the charity’s events, including full administrative support, booking venues, the invitation process and guest lists, organisation of collateral (including marketing and promotional information), catering arrangements and researching and inviting speakers. You will be also ensuring effective follow-up to each event such as wider dissemination of event content, evaluation, and reporting.

Working on events will account for approximately 75% of the role. The remaining time will be spent working across the charity undertaking a variety of administrative tasks. This will include supporting the team with mailings, coordination of specific activities and some general office management. Whilst reporting to the Head of External Affairs, this role will work closely with several team members, particularly the Executive Support & Governance Manager, providing a unique opportunity to gain knowledge and experience of different aspects of the charity’s work.

What we are looking for

This is an important role, and we’d like you to have a sound working knowledge of end-to-end event management and office experience within a charity or other professional environment.  To be successful you will be required to demonstrate a confident attitude supported by good written and verbal communication skills.  You must be comfortable using Microsoft office suite, events management platforms and our CRM system (currently Salesforce). You will be able to manage your time and prioritise your workload.  An ability to engage with a wide range of people is also advantageous. Most of all is the desire to provide first class customer service.

This position requires you to be a reliable individual with a detailed, methodical and organised approach who can work independently as well as part of a team. You will enjoy detail and managing data, all this supported by an interest in our work and the desire to develop a successful programme of events. You must be able to handle confidential information with discretion.

If you are organised, detail-oriented, and enjoy providing support in a fast-paced office environment, we would love to hear from you. This is an exciting role that would suit someone looking to gain wide-ranging experience in the charity sector and who is keen to have an outward-facing position enjoying regular contact with our supporters and those who benefit from the RCF’s support.

Make a Real Difference to Local Families

Home-Start Barnet, Brent and Harrow is a dynamic local charity supporting families with young children through challenging times. Our volunteers and staff offer emotional and practical support to help parents build confidence, strengthen relationships and give their children the best start in life.

We’re looking for a Family Engagement Coordinator to join our School Readiness project in Grahame Park, Barnet. You’ll be part of a friendly team at Home-Start Barnet, working closely with colleagues and partners at Barnet Mencap to support families who are just starting their journey with the education system.

In this role, you’ll help us reach families who may be facing extra challenges or need more personalised support. You’ll spend time building strong, trusting relationships with local primary schools and become a familiar, welcoming presence within their school communities. Your work will help ensure that parents feel informed, supported and ready to help their children thrive as they start school.

The common thread throughout the project is the engagement of families and the parent volunteers, who widen the supportive “community” around the families, and connect the school to the home, and the partners to each other. Approximately 70% of this role will be based in local schools in Grahame Park.

As our Family Engagement Coordinator, you will:

• Build strong relationships with primary schools in Grahame Park, in Barnet.
• Promote Home-Start’s services through school and community events.
• Support communication between schools, families and partner agencies.
• Share updates through newsletters, WhatsApp, email and community channels.
• Signpost families to local services and activities that support wellbeing.
• Receive referrals and assess family needs.
• Deliver school-readiness workshops and parenting groups.
• Liaise with schools, health and community services

About You

We’re looking for someone compassionate, proactive and highly organised, with a genuine passion for supporting families.

You will have:

• Experience working or volunteering in schools, nurseries, family support or similar settings.
• Parenting experience or experience caring for young children.
• Understanding of early years development and primary school systems.
• Strong communication and relationship-building skills.
• Knowledge of safeguarding responsibilities.
• The ability to engage with families facing complex challenges.
• Experience of delivering workshops or groups.
• Understanding of neurodiversity and SEND support.

What We Offer

• A supportive and collaborative team environment
• Opportunities for training and professional development
• A role where you can directly improve the lives of children and families
• Term-time only working arrangements can be considered

Note: This post is exempt from the Rehabilitation of Offenders Act 1974 due to the nature of our work.

Are you passionate about helping people with long-term health conditions build confidence and independence?

We’re looking for a motivated Health & Wellbeing Coordinator to lead our Bromley-based team. This is an exciting opportunity to make a direct impact by supporting adults to take control of their health and wellbeing. You’ll manage a small team, design and deliver innovative self-management workshops, and ensure our services remain person-centred and evidence-led.

What You’ll Do:

• Lead the Long-Term Health Conditions team, including line management and reporting.

• Develop and deliver lifestyle self-management workshops for over 200 adults each year.

• Support behaviour change by helping individuals build knowledge, skills, and confidence.

• Work closely with partners to ensure seamless signposting and cross-referrals.

• Manage outreach to hard-to-reach groups, including global majority communities.

• Track progress, maintain accurate records, and shape future delivery through client feedback.

Why You’ll Love Working Here:

At Age UK Bromley & Greenwich, you’ll be part of a dedicated and forward-thinking team committed to improving the lives of older adults. You’ll have the chance to be creative, develop your leadership skills, and see the real difference your work makes in reducing isolation and improving quality of life. 

At WeSwim, we support disabled adults to swim in welcoming, inclusive volunteer run clubs across London. For many of our swimmers, the water offers a new freedom, easing pain, building confidence, and opening up new ways to move and connect.

We’re now looking for a Cubs and Community coordinator to help keep our swim sessions running smoothly and our community growing well.

This role is about people, organisation and care. You’ll coordinate weekly swim sessions, support swimmers throughout their journey with WeSwim, and make sure the behind-the-scenes admin is handled accurately and calmly. You’ll play an important role in welcoming new swimmers into our community,  building relationships with other third-sector organisations, managing waiting lists, and helping ensure our clubs remain active and well-attended.

You’ll get to know our swimmers as individuals ensuring that we can continue to create an experience where people feel supported and welcomed. No two weeks will look the same, but every week will be full of purpose.

This is a part-time role (15 hours per week), ideal for someone who is highly organised, people-focused and motivated by inclusion, community and impact. You don’t need to be a swimmer but you do need to care creating inclusive spaces where people can thrive.

Every session you support helps people who struggle to access mainstream swim sessions to exercise,to feel more confident and benefit from the WeSwim community. 

Key Responsibilities:

Club Operations & Coordination

• Coordinate weekly swim sessions, including booking swimmers and liaising with pool partners.

• Act as the main day-to-day contact for clubs, supporting swimmers, volunteers and committee members.

• Spot and resolve operational issues, escalating where needed.

Swimmer Membership & Support

• Manage swimmer onboarding from application to first session.

• Monitor swimmer attendance and respond to queries or concerns.

• Maintain accurate and up-to-date swimmer information.

Swimmer Recruitment & Outreach

• Build relationships with third-sector organisations to support referrals and recruit new swimmers.

• Undertake outreach to maintain a healthy flow of new swimmers into WeSwim clubs.

• Manage swimmer waiting lists and support smooth onboarding into sessions.

Administration, Data & Monitoring

• Maintain club records, including membership data and attendance logs.

• Monitor attendance and impact data to support reporting.

• Use systems and tools to keep club administration efficient and organised.

Communication & Relationships

• Communicate clearly with swimmers, volunteers and committees via email, WhatsApp and other channels.

• Liaise with external partners such as pool staff and local stakeholders.

Diversity and Inclusion: We are passionate about creating a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, ethnicities, ages, sexual orientations, gender identities, and abilities. We particularly welcome applications from disabled people, people from the Global Majority, LGBTQIA+ individuals, and those underrepresented in charity employees. We believe diverse perspectives strengthen our decision-making and help us better serve our community.

Location: This job is London based. Your work will mostly be from home but you will be required to visit one of our London Clubs at least once a month. Please only apply if you have the right to work in the UK and are based within easy reach of London.

Join us in making a difference to increase opportunities for disabled people to swim in London.

Purpose of Post: The post holder will lead on the delivery of our volunteer programme. You will be responsible for the recruitment of new volunteers and the support of existing volunteers and volunteer contacts to maintain a positive volunteer experience.

You will work across teams to ensure the volunteer’s experience is positive and will play a key role in volunteer retention. You will work with the different teams to identify and develop new volunteering opportunities. You will increase the diversity and variety of our volunteering opportunities to reflect our local community and better serve our members. You will work to ensure our volunteers feel valued, fulfilled, and have opportunities to meaningfully contribute to Hear Us.

As well as oversight of all our volunteering activities, the post-holder will assist in delivering, developing and expanding upon the success of our existing independent peer support Linkworking Project at inpatient wards at the Royal Bethlem Hospital (RBH) and Croydon’s Mental Health Community Services, Jeanette Wallace House (JWH) and Queens Resource Centre (QRC). The post-holder will assist the Peer Support Coordinator in managing and supporting our team of peer support Linkworkers (volunteers) to monitor the quality of Croydon’s statutory mental health services.

This role is crucial for maintaining the efficiency and effectiveness of our volunteer activities, enabling us to support more people in our community.

This post holder will work towards achieving a Hear Us Volunteer Accreditation as part of ensuring good practice for our staff and volunteers, and developing the future creative direction of our volunteering offer.

Given the collaborative and engagement-focused nature of this role, and its direct delivery responsibilities, regular face-to-face working is required, with the post-holder based primarily in the office and attending events and community activities as needed.

Key Duties and Responsibilities

· Develop and support different techniques to attract lived experience volunteers to Hear Us to build a strong and diverse volunteer base

· Develop and produce volunteer recruitment and information material for our public events, website, and social media

· Monitor and screen incoming volunteer applications and make first contact with applicants

· Liaise with Hear Us managers to schedule, plan, and organise in-person and online volunteer recruitment drives and/or information days

· Support with the development and delivery of a standardised volunteer induction.

Volunteer Management

· Lead on organising and managing volunteer involvement in events and activities, ensuring effective briefing and debriefing.

· Provide volunteer supervision and support where required (usually volunteers will be line managed by their project manager if volunteering with a specific project)

· Conduct regular volunteer surveys and establish routes for volunteers to provide feedback.

Volunteer Training

· Schedule, plan, and organise group training days for volunteers to access and complete mandatory training

· To support volunteers to access and complete mandatory training, (including safeguarding, Prevent and information governance) and to encourage attending further training, workshops or other opportunities that may support in their own development.

· To provide bespoke Hear Us training to new volunteers as part of the induction process, and provide refresher and ongoing training for existing volunteers, updating and/or redesigning the training manuals where necessary.

· In collaboration with colleagues, to develop the Hear Us Academy (accredited peer support training modules)

 Volunteer Database Management

· Manage the volunteer database by maintaining an accurate record of Hear Us volunteers, including but not limited to activity status, address, and communication preferences on Hear Us database(s).

· Ensure all recruitment checks are completed and accurate volunteer records are held in compliance with the Data Protection Act and GDPR.

Linkwork Project Support

· Act as a deputy for the Peer Support Coordinator where required, in managing a small, vibrant team of peer support volunteer Linkworkers (all of who are current or former mental health service users).

· Assist with Linkworking Project support, such as supporting volunteers in signing up for the SLaM Involvement Register, arranging an induction with Hear Us and introducing peer support Linkworkers to wards and services.

· In the absence of the Peer Support Coordinator, organise and manage the peer support Linkworking rota, finding cover where necessary, ensuring as few sessions are cancelled as possible.

· In the absence of the Peer Support Coordinator, maintain good relations with the SLaM Involvement Register, and submit peer support Linkworkers’ timesheets as required.

· In the absence of the Peer Support Coordinator, ensure the ongoing delivery of Linkworking Sessions

· Help monitor the peer support Linkworking Project, evaluating its effectiveness on improving services and gathering feedback from service users, Linkworkers, and SLaM staff.

· Gather and provide peer support Linkworkers with signposting material and information that can be shared with service users.

Stakeholder Management

· Work in partnership with the Peer Support Coordinator, Engagement and Campaigns Manager, Welfare Rights Manager, Events Coordinator, Deputy CEO, CEO, trustees, and other staff members to achieve the charity's aims and ensure stability and longevity for Hear Us and its members.

· Represent Hear Us on appropriate external committees, networks and other bodies, with other voluntary, statutory and private sector agencies.

· Work on volunteer incentives, recognition and reward schemes across the year.

Other Duties

· Attend supervision and identify your own training and support needs with your supervisor.

· Develop and maintain a healthy working practice for yourself and the volunteers (including peer support Linkworkers) by having clear personal and professional boundaries.

· Keep up to date with best practice and legislation in the volunteer sector.

· Actively oppose discrimination against people who experience mental distress in Croydon in line with the Hear Us diversity and inclusion and recruitment policies

· Adhere to all Hear Us policies and procedures in all aspects of their work (including safeguarding, equity, inclusion & diversity, health & safety and confidentiality)

It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are expected to work in a flexible way, as required by Hear Us. Some meetings and other events may be held out of normal office hours and could involve travel away from the local area. 

The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development.

We activate teenagers’ confidence, optimism and skills to play their part in the world today, through performing and sharing extraordinary music.

We are looking for a Youth Support Co-ordinator to help deliver pastoral care and safeguarding across NYO’s national programme. This role is central to ensuring that young people feel happy, listened to and secure while participating in NYO activities. It blends practical organisation, careful administration and a young person-centred approach to embed NYO’s ethos into every aspect of delivery.

You will coordinate the recruitment, induction and deployment of our freelance Support Team, and provide high-quality administrative and logistical support for all youth-facing activities. You’ll be confident handling conversations with teenagers and their parents/carers, managing sensitive information with discretion, and supporting the smooth running of travel, accommodation and project logistics. You will also assist with casework administration, help deliver care plans with the NYO Nurse and project leads, and ensure accurate records in Salesforce.

This is an excellent early-career opportunity to play a key role in supporting young people’s wellbeing and development through music. You’ll work closely with colleagues across the organisation, and be a visible, supportive point of contact for young people and staff on the ground.

At the National Youth Orchestra, you'll work as part of a supportive, friendly, and adventurous staff team. Learning and personal growth are intrinsic to every role.

Our offices near Holborn in central London are a hive of activity, a space for collaboration and ideas. Hybrid working is standard for most roles, with a flexible and supportive culture. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan, retail and entertainment discounts, and a 24/7 counselling and support helpline.

Deadline for applications: 10am, Monday 12 January 2026