Supporter data manager jobs in epsom, surrey

Job Title: Homeownership Assistant

Salary: up to £15,070; depending on experience (up to £25,116 FTE)

Hours:  Part Time (21 hours to be worked over 3 days between 9-5)

Location: Remote working with attendance at the Little Canfield or Hampton Wick office as required

Benefits: 20 days annual leave, including bank holidays (33 days FTE), plus 1.5 days complimentary leave. Option to purchase additional annual leave, car leasing scheme, healthcare cash plan, enhanced pension, and more.

About us

Hastoe owns and manages more than 7,500 homes across the south of England from Devon to Norfolk. We are a social housing landlord and England’s leading rural housing specialist. We deliver small housing developments in partnership with local communities although, for historic reasons, we also own some housing in urban areas.

We are passionate about providing a first-class service for our customers. If you are enthusiastic, customer-focused, and passionate about making a difference to people’s lives, then we want to hear from you.

About the role

The Homeownership Assistant will provide essential administrative and operational support to the Homeownership team, helping to ensure efficient and effective service delivery to leaseholders, shared owners, and freeholders.

The postholder will be responsible for managing key processes and correspondence related to leasehold, shared ownership and freehold management, as well as income collection, and customer engagement. This role is pivotal in helping Hastoe meet its commitments to residents and maintain positive relationships.

Duties will include:

• Provide comprehensive administrative support for homeownership services, including managing documentation, coordinating with stakeholders, maintaining accurate records, handling customer queries, and assisting in policy development.
• Handle service charge-related queries and collaborate with finance teams to prepare accurate service charge estimates and actuals.
• Manage the recovery of rent, service charges, and arrears from leaseholders and shared owners, including setting up payment plans, handling legal action when necessary, and providing regular debt reporting.
• Support legal and complex homeownership matters by processing legal notices, assisting with consultations and disputes, maintaining accurate records, and staying informed on relevant housing legislation.
• Deliver high-quality customer service by effectively handling queries, attending resident meetings, and collaborating with internal teams to ensure a smooth and responsive experience for homeowners.
• Support with Section 20 consultations for major works, ensuring adherence to legal frameworks.

For more information on the role, please see the details on our Hastoe Careers page.

About you

You will need to have proven experience in housing management administration, particularly in working with leaseholders and shared ownership leases. The role requires excellent written and verbal communication skills, a strong commitment to delivering high standards, and the ability to stay well organised, meet tight deadlines, and effectively juggle multiple tasks at once.

You will also need:

• A minimum of GCSEs (or equivalent) in English and Mathematics.
• Problem-solving skills and a proactive approach to resolving issues.
• The ability to work independently and as part of a team.
• To be flexible and adaptable to change, with a willingness to learn and develop in the role.
• Where this isn’t already held, to be willing to study for a professional qualification in housing, property management, or a related field (e.g., CIH membership).

A personal note from Meghan Rank, your hiring manager

"This is an interesting multifaceted role within the Homeownership Team. As the Homeownership Assistant, you be a part of Hastoe’s crucial daily operations, working closely with teams across the entire organisation to deliver our homeownership functions. There is a great opportunity to make the role your own by creating new ways of working.”

Benefits provided

Annual Leave:  Starting at 33 days, including bank holidays (pro rata for part time) and 1.5 days complimentary leave, along with the option to purchase additional leave.

Enhanced Pension: Hastoe's employer contributions start at 5% and are based on matching of your own contribution level, plus 2%, up to a maximum of 8% employer contribution.

Other benefits include:

• Flexible working opportunities.
• Annual leave increasing with length of service up to a maximum of 36 days, including bank holidays (pro rata for part time employees).
• Discounts for local shops, restaurants and gym membership.
• Cycle to Work and Car Leasing Scheme.
• Employee Assistance Programme (EAP) – confidential phone and online support and resources service with 24/7 access.
• Health Cash Plan (a type of health insurance).
• 3 x Life Assurance from day 1, for all pension holders.
• A supportive working environment with ongoing learning and development opportunities.
• Long Service awards.

This post is subject to background checks. For more information on this, please see the advert on our Careers Page.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.​

This is an exciting but critical time to join the team as the charity looks to grow and expand its business development, fundraising and income generation efforts across the organisation. This is an excellent opportunity for a passionate individual with exceptional writing and organisational skills plus an eye for detail, to advance in their fundraising career by supporting our vital work.

Brief role description:

The Fundraising Officer plays an integral role supporting the Fundraising team at the Forces Employment Charity (FEC).

As part of the Marketing, Communication and Fundraising Directorate, and led by the Head of Fundraising and Development, you will research and identify new funding opportunities and support their conversion into long-term relationships. You will be supported by senior members of the fundraising team to create and write high-quality proposals to secure funding, and stewardship reports to demonstrate impact and outcomes to our funders.​

Interested? Want to know more about the Charity? Please visit the Charity website.

Eager to know more the role? Have a look at the Job Description attached.​

What’s in it for you? Check out the Benefits sheet attached.

Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Wednesday 23 July 2025​​

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.​

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

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Purpose 

To provide day-to-day coordination and delivery of key HR and operational processes, supporting the smooth running of the organisation. The role ensures effective administration across the employee lifecycle, contributes to policy and compliance work, and supports internal systems, procurement, to enable staff to work efficiently and confidently. 

About Global Health Partnerships GHP  

GHP is a global health charity working in partnership with governments, health institutions, and international bodies to train health workers and strengthen health systems across 31 countries.

We do this through grants management and capacity building, alongside research, convening and advocacy towards the goal of Universal Health Coverage. At the centre of our approach, is the model of Health Partnerships, long-term relationships between UK and LMIC health institutions, which improve health services through the reciprocal exchange of skills, knowledge, and experience.

At the heart of our work is the vision of a world where everyone has access to healthcare. 

You can learn more about our work on our website.  

The team and role overview  

The HR & Operations function is led by the HR & Operations Manager and includes two Coordinators and one Operations Officer. Together, the team is responsible for delivering effective people management processes, operational support, and internal systems that enable the organisation to function smoothly across both UK and international offices. 

The HR & Operations Coordinator reports to the HR & Operations Manager and plays a key role in ensuring the smooth coordination of HR processes, internal policies, and organisational logistics. The post holder will work closely with the Finance team, senior management, and staff across both the UK Head Office and overseas Country Offices, supporting a wide range of activities that are vital to employee experience and organisational effectiveness. 

Three things to be excited about 

• You’ll play a central role in supporting a mission-driven organisation, contributing to the wellbeing and effectiveness of teams across the UK and internationally. 

• You’ll work across departments—from Finance to Programmes to senior leadership—giving you exposure to a variety of functions and opportunities to shape how the organisation operates. 

• This role offers hands-on experience across both HR and operations, with scope to strengthen your skills in policy development, recruitment, employee engagement, and internal systems—ideal for someone looking to grow in both breadth and depth. 

Main responsibilities 

Human Resources

• Act as the first point of contact for staff and managers (including secondees and contractors) on day-to-day HR queries, ensuring advice aligns with GHP’s policies, employment law and best practice. 

• Support the HR & Operations Manager with complex employee relations cases (e.g. disciplinary, grievance or capability), maintaining accurate case records and timelines. 

• Coordinate end-to-end recruitment campaigns: preparing job packs, advertising, shortlisting logistics, interview coordination and onboarding administration. 

• Administer staff learning and development activity, including supporting appraisal-related training needs, tracking participation, and organising internal training sessions. 

• Maintain accurate, compliant and confidential HR records, including management of absence data, holidays and TOIL via the online HR system. 

• Prepare routine and ad-hoc reports on HR metrics for the HR & Operations Manager and SMT (e.g. turnover, diversity, absence). 

• Contribute to embedding GHP’s commitment to equity, diversity and inclusion across all people-related processes and practices. 

• Support country offices by providing guidance on HR compliance and operational documentation (e.g. contracts, handbooks, policy templates). 

Operational and Administrative Support

• Manage key shared inboxes and ensure timely triage or escalation of messages to relevant team members. 

• Maintain ongoing contact with travel agencies to coordinate bookings, ensure value for money, and support compliant travel planning. 

• Procure and coordinate delivery of IT equipment and office supplies for new starters in line with budget and procurement processes. 

• Set up and deactivate staff email accounts and systems access, maintaining accurate logs for compliance and security. 

• Liaise with the outsourced IT support provider and/or Digital Transformation Team to resolve tech issues, improve systems, and ensure efficient digital onboarding. 

• Oversee day-to-day office operations including booking meeting rooms and acting as key contact. 

• Maintain internal email distribution lists, ensuring they are accurate, GDPR-compliant, and regularly reviewed. 

• Draft consultancy and volunteer agreements using agreed templates, in collaboration with relevant managers. 

• Maintain an up-to-date tracker of consultant contracts and supporting documents, ensuring files are audit-ready. 

• Regularly file and update HR document templates (e.g. contracts, onboarding checklists, reference forms) to ensure they are current and accessible to the HR team. 

See the difference your administration and relationship building skills make. Every day.

We all need a purpose in life. At Princess Alice Hospice, you’ll have the opportunity to make a satisfying, rewarding difference to a great cause and be supported every step of the way. We’re small enough for you to really see the impact you have, and big enough to support you with training, experience and fantastic benefits. 

Find more meaning from your work and be the difference at moments that really matter.

About the role:

Gifts in Wills help fund over 1/3 of the vital care we provide. Working with the Head of Legacies and your job share partner, you’ll ensure that all gifts in Wills left to Princess Alice Hospice are administered in a professional, timely and compassionate way, in accordance with relevant legislation and organisational policies.

About You:

We’re looking for someone with demonstrable experience and an understanding of charity legacy administration; someone who enjoys managing a varied workload and building relationships with a wide range of internal and external stakeholders.  You’ll have experience of working alone or as part of a team; prioritising and managing your workload; working with budgets and monitoring and reporting on KPIs.  You’ll share our commitment to the mission, vision and values of the hospice.  If you’re looking to make a meaningful difference we’d love to hear from you – even if you’re not sure you meet every requirement of the role.

As well as our competitive salary package and the opportunity of joining an organisation where you will be able to make a difference to our community, we offer a range of great benefits, which include:

· 27 days’ annual leave, plus recognised public holidays - rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)

· educational and professional development opportunities

· monthly group reflections via Schwartz Round sessions

· free on-site parking

· tranquil Hospice grounds

· subsidised meals at our on-site restaurant

· Employee Assistance Programme

· access to Blue Light Card discount card

· Access to Group Personal Pension Plan (provided by Scottish Widows) plus we also offer an Auto-enrolment pension with NEST. If you have been a member of the NHS Pension Scheme, you may be able to continue your contributions to that scheme during your time at Princess Alice Hospice.

· excellent changing facilities (with showers, fresh towels, and hairdryers)

· wellbeing - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work.

Discover the difference you can be.

About us

Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, south-west London and Middlesex.

At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures.

We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We are a place where you can be you.

About SOFT UK

SOFT UK is a national charity supporting families affected by Trisomy 13 (Patau syndrome) and Trisomy 18 (Edwards syndrome). We provide emotional support, information, advocacy, and community connections to ensure no family faces this journey alone.

Purpose of the Role

The Regional Engagement Officer (REO) for Northern Ireland will build and strengthen SOFT UK’s presence in the region. This includes supporting families, developing local community networks, enhancing relationships with healthcare professionals, and coordinating volunteer and fundraising activities to reduce isolation and improve support access for families affected by Trisomy 13 and 18.

Key Responsibilities

1. Community Engagement and Support

• Build meaningful relationships with families affected by Trisomy 13 and 18 across Northern Ireland.
• Develop and facilitate local support meetings, coffee mornings, and family gatherings.
• Provide emotional support, signposting, and information in line with SOFT UK’s values and safeguarding policies.

2. Volunteer Support

• Identify, recruit, and train new volunteers within the region.
• Provide ongoing guidance, resources, and encouragement to existing volunteers to strengthen their impact.

3. Healthcare Professional Engagement

• Develop and maintain relationships with regional healthcare providers to increase awareness of SOFT UK’s services.
• Encourage and facilitate referrals of families to SOFT UK by healthcare professionals.
• Share resources and information to improve understanding of Trisomy 13 and 18 among professionals.

4. Event Coordination

• Organise and deliver regional events such as awareness campaigns, remembrance gatherings, and local fundraising events.
• Support national SOFT UK events by promoting and representing the charity locally.

5. Fundraising and Awareness

• Assist with regional fundraising activities by promoting events, supporting local fundraisers, and identifying new funding opportunities.
• Raise awareness of SOFT UK’s mission through local networks, media, and community engagement.

6. Administration and Reporting

• Maintain accurate records of activities, contacts, and outcomes to report impact effectively.
• Work collaboratively with the national SOFT UK team, contributing to meetings, strategic development, and evaluation.

Person Specification

Essential:

• Proven experience in community engagement, outreach, or support roles.
• Strong interpersonal and communication skills, with empathy and understanding for families experiencing complex medical and bereavement journeys.
• Ability to work independently and organise time effectively.
• Experience in planning and delivering community events.
• Confidence in engaging with healthcare professionals and external stakeholders.
• Basic IT skills, including email, social media, and Microsoft Office.
• Commitment to SOFT UK’s mission and values.
• Willingness to travel regionally and work flexible hours where required (some evening or weekend meetings).

Desirable:

• Experience working within the charity or health support sector.
• Knowledge of the healthcare and perinatal loss support systems within Northern Ireland.

Additional Information

This role requires occasional travel across Northern Ireland. Mileage and travel expenses will be reimbursed in line with SOFT UK policies. The postholder will be expected to work from home and maintain confidentiality, safeguarding, and data protection standards at all times.

Are you passionate about upholding the rights of other Disabled people? Would you like to bring your whole self to work? 

Inclusion Barnet is Barnet’s Deaf and Disabled People’s Organisation (DDPO), led by a board and senior management team of disabled people, and we’re passionate about using our lived experience of disability to work towards inclusive communities and greater social justice for all.

This role involves working with people across all of Barnet’s diverse communities. Therefore, we’re looking for people with a demonstrable commitment to the social model of disability and equality, with their own direct lived experience of disability, and an ambition to contribute to a fairer society for all.

The successful candidate will spend their time delivering a frontline welfare benefits triaging service with the support of a senior caseworker. 

To succeed, you will need experience of advice work which includes using a benefits calculator and signposting. The role also involves managing our telephone and email inbox into the advice service and obtaining feedback about the service from clients alongside initial advice giving. The role could include some short-term casework including concessionary travel claims when capacity allows.

You will need excellent communication skills and be unphased by people presenting with multiple issues, often in emotional distress. You’ll be excited by the challenge of learning new things and have a good knowledge of the services used by disabled people. 

In return, we offer a supportive and friendly workplace, with a focused but flexible culture, where you can bring your whole self to work. 

This is a home-based role, with some travel around Barnet needed, approx. 2 days a month. Most of the triaging work can be completed online or over the telephone, but there may be a need for some face-to-face client work from time to time. You will therefore need to live within a reasonable travelling distance of Barnet. Some travel to other venues in London may also be required, for example for staff away days or other meetings.

We encourage flexible working to suit your work/life balance preferences where possible; however, some working days might be determined by appointments. We also operate a Time Off In Lieu (TOIL) system.

To apply, please submit your CV with a brief covering letter clearly stating how you meet the person specification, and how you would use your lived experience of disability to inform your delivery of the role.

The successful candidate must be willing to undergo an enhanced DBS check and have the right to work in the UK.

About the Role

We are seeking thoughtful and proactive individuals with a background in education to join our team as School Outreach Coordinators. In this role, you’ll bring more schools to Founders4Schools platform, and play a valuable role in strengthening local engagement and ensuring that more students, particularly those facing the greatest barriers to social mobility, have access to meaningful encounters with relatable role models from the world of work. 

We are recruiting for candidates based in one of the following regions to provide locally relevant and tailored support to educators:

• London
• Newcastle
• Manchester
• Birmingham / West Midlands
• Bristol
• Leeds

This regional focus ensures that outreach is place-based and aligned with local contexts, supporting our mission to increase opportunity for students across the UK—especially those facing the greatest barriers to social mobility.

As this role involves supporting schools and educators directly, some activities will take place during school hours to ensure effective engagement and timely communication.

Why This Role Matters

This role is key to engaging new schools while ensuring existing users feel supported and valued. Your contribution will practically help us strengthen our understanding of what’s working in each region, enabling us to better tailor support for educators and share inspiring stories that promote wider engagement.  By listening to what teachers in schools need and helping them get the most out of our platform, you’ll strengthen our ability to track and evidence impact, meet Gatsby Benchmarks, and respond to national priorities like skills, digital inclusion, and place-based opportunity. 

Ultimately, you’ll be a key driver in helping us expand the number of young people who benefit from our programmes, deepening our network of engaged educators committed to transforming student future careers through role model encounters. By combining light-touch outreach with relationship-building, you’ll play a key part in contribute to F4S’s Mission to ensure all young people, regardless of background, can imagine and prepare for a future that excites them, through increased access to role model employer encounters and work experience opportunities.

Key Responsibilities 

• Confidently articulate the value of the F4S programme in supporting Gatsby Benchmarks and strengthening schools’ careers education plans
• Conduct warm and targeted cold outreach using proof points, case studies, and peer-based storytelling. Prioritising schools supporting students facing the greatest barriers.

• Encourage teachers & career leads at schools in your catchmen to get involved, strengthening local outreach and refining our delivery.

• Act as a friendly and consistent point of contact for schools in your area—answering simple queries and offering reassurance where needed.
• Contribute brief updates or regional success stories that showcase the impact of self-serve or volunteer encounters, helping the wider team highlight programme reach and effectiveness.
• Provide proactive, tailored support to educators navigating the F4S platform — ensuring they feel confident using its features and are encouraged to return for ongoing engagement.
• Build relationships with local Careers & Enterprise Company (CEC) Career Hubs to strengthen regional collaboration and raise awareness of F4S among broader school networks.
• Use engagement data provided by the programme team to help tailor outreach efforts and follow up with schools where additional support may increase uptake.
• Attend weekly team meetings and monthly all-staff meeting to stay aligned on programme goals, share regional insights, and contribute to the overall success of the organisation.

Who You Are

• Likely to be a teacher, careers advisor and must be familiar with the English secondary school system.
• Warm, empathetic, and well-organised, able to balance independent work with strong communication.
• Comfortable initiating contact with new schools in a respectful, professional way.
• Committed to equity in education and keen to support young people’s access to the full range of career pathways, especially in emerging fields like AI, digital, science, and technology.
• Confident in talking about the value of employer encounters to educators and how they can support careers education strategies, including the Gatsby Benchmarks.

Location: Remote (UK-based)

Salary: £22 per hour (10 hours weekly)

Hours: 10 hours per week (part-time, contractor role)

Deadline to apply: Monday 28th July 

Shortlisted candidates will be invited to interview during the week commencing 4th August.

About OCD Action:

We have a vision of a time when OCD is well understood, and everyone gets the treatment and support they need when they need it. With the OCD community, we are fighting for this. Until that day arrives, our aims are:
1) that everyone affected by OCD has access to the high-quality support, information and guidance they need to enable them to access the right treatment;
2) that no one affected by OCD feels that they must face it alone.
To do this we raise awareness of the reality of living with OCD and its treatability, provide a helpline, over 50 support groups, online forums and a range of youth services.

About this role:

This new role has been established to ensure the effective planning, co-ordination and delivery of our three key events over the next year:

• our National Conference
• our Carol Service
• our spring fundraising event.

As a successful Senior Events Officer you will work with people from across the charity, from Trustees to experienced administrators. You will build and maintain strong working relationships with a wide range of stakeholders, including our small staff team, trustee Board, event speakers and suppliers. You will act as a key liaison for speakers and attendees ensuring all are left with the highest opinion of OCD Action. You will have a track record of managing event logistics, and be confident in developing event project plans and risk management plans. You will have project management experience and a solutions-focused approach. Ideally you will have a good understanding of event ticketing and will previously have used a CRM system to manage relationships with event attendees. Through this role you will be key to OCD Actions work and to delivering our vision and strategy.

Working at OCD Action:

It is important that working with us works for you. This is why we have an attractive benefits package, including flexible working and hybrid working.

We believe that diversity drives improvement and creativity. This fosters the environment needed to ensure we can do and be the best we can for the OCD community. We actively employ, and pro-actively seek to employ people with lived experience of intersectional disadvantage.

If you are passionate about being part of a movement for change for those impacted by OCD, we encourage you to apply. Please complete and return the application form by ....

About Delight

Delight is a leading arts-based learning charity that uses the joy of the arts to create magic in learning.

We support schools in closing the opportunity and attainment gap for children affected by disadvantage and those with additional needs.

We develop our art, dance, drama, storytelling and STEM programmes with industry professionals, teachers and children. This is to ensure we offer excellent and relevant content that broadens horizons, develops personal wellbeing, and social and emotional resilience to improve engagement with learning.

Job Description

Delight is looking for an engaging and reliable Programme Lead to oversee the delivery of our commercial programming to fully drive school engagement, teacher training and programme resourcing.

You’ll be an exceptional project manager with very strong attention to detail and a proven record in coordinating, problem-solving and effective communication.

Driving a van to partner schools around England (with occasional overnight stays) is a requirement of the role.

Key responsibilities

Coordination

• Finalise timetabling

• Liaise with schools

• Schedule teacher training sessions

• Manage hotel and venue bookings

Resources

• Work with network of freelancers to design and print resources

• Oversee procurement and fulfilment for programming

Working with Schools

• Build and maintain strong relationships with partner schools

• Deliver in-person and remote teacher training (England and beyond)

• Deliver and replenish programme resources at partner schools

Design

• Support with the development of promotional materials

• Use Canva and AI for design ideation

• Support with the editing of promotional photos and films

Impact & Reporting

• Manage data gathering and impact tracking with schools

• Evaluate programme outcomes

• Write stakeholder Impact Reports

Other

•  Driving licence and confidence driving a large van

•  Work collaboratively within a small team

•  Adhere to Delight’s policies and procedures at all times

Deafblind UK supports people who have both sight and hearing loss. You’ll be welcomed into our big family of clinical, operational and administrative staff who are all passionate about making life better for our members. Working for Deafblind UK is flexible and friendly. We support a healthy work-life balance and from the moment you join us, you will be fully supported by the wider team. You will also get a generous annual leave allowance and access to our Westfield Health Cash Plan.

We are looking to recruit a full-time officer to join our Charitable Services team delivering employability support for individuals with a sight and hearing loss across Greater London.

We are seeking a good self-motivated planner with experience of employment services who can develop our delivery of the service across London, helping people to identify and reach their chosen goals. You will have a good track record of delivering support in one to one situations and also in group settings, both face to face and online.  You'll also need to be an effective networker who can create and maintain relationships with a wide range of partner organisations.

The people we support have varying degrees of sensory loss, from the mild to the more profound.  We are committed to respecting and celebrating the unique personalities and aspirations of each individual as we work with them to identify the most empowering bespoke action plan for them. 

Please note that prior experience of working with people with sensory loss is helpful but not essential for this role, as all relevant training will be provided.

Contact us for further details of the job role on 0800 132 320.

The Company

We support people who have combined sight and hearing loss which affects their access to information, mobility, and communication. We help them to live with their condition and to build their confidence and independence.

Deafblindness affects everyone in different ways. Some people might have mild sight and hearing loss whereas others can’t see or hear anything. It can be isolating and lonely and can lead to mental health issues - but it’s far more common than many people realise. Around 450,000 people are affected by sight and hearing loss in the UK.

Schedule:

• Day shift
• Weekdays

Work authorisation:

• United Kingdom (required)

Work Location: Office based in central London with regular independent travel across Greater London required.

Application Instructions

To apply please provide a CV and one page cover letter demonstrating your previous experience and suitability. AI generated letters will be overlooked.

he International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Background

The International Rescue Committee (IRC) helps people affected by humanitarian crises to survive, recover and rebuild their lives. We deliver lasting impact by providing health care, helping children learn, and empowering individuals and communities to become self-reliant, always with a focus on the unique needs of women and girls. Founded in 1933 at the call of Albert Einstein, we now work in over 40 crisis-affected countries as well as communities throughout the U.S., Europe and Latin America.

The Global Advocacy & Influence Department is a dynamic team that uses the power of IRC’s ideas to solve the biggest challenges facing IRC’s clients. From the drivers of conflict to the needs displaced people, the team partners with politicians, policy makers and civil society to bring these solutions to life. We take pride in being solutions-oriented and creative. We are precise in our tactics, and messages. We lead change year over year, knowing that system change takes dedicated focus while maintaining the flexibility to respond to emerging needs. Finally, we are collaborative, working not only with programs, strategy, research and innovation, and communications teams across the IRC, but also externally, constantly seeking to new ideas and perspectives from others in the humanitarian sector and beyond.

IRC UK 

IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England. In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. 

Job Overview

As the Advocacy Manager, you are responsible for crafting our influence strategies on international development and humanitarian issues, using IRC’s programmatic and research evidence, surgical policy and practice solutions, and trusted brand to inspire collective action. You are the go-to expert for understanding current political and policy trends in the UK and how our policies support or clash with political agendas. You contribute your fresh insights and analysis to inform IRC’s influence approaches, tactics, and messages.

Major Responsibilities:

• Advocacy Strategy: Lead and deliver advocacy strategies, collaborating with policy leads, public advocacy and communications colleagues, to advance IRC’s key advocacy objectives. 
• Influence Analysis: Develop power maps for key policy issues to identify influence priorities and targets. Work with team to support development and execution of creative influence strategies, including with nontraditional partners encouraging IRC to develop innovative approaches to advocacy as usual.
• Stakeholder management: Support efforts to build IRC’s credibility, profile and relationships by engaging with political stakeholders and supporting opportunities to raise IRC’s profile at key meetings and events. 
• Political and Policy Tracking. Expand IRC’s political reach by tracking and analysing shifting government positions, individuals engaging on our issues, and the politics around our issues. Translate policy asks into political asks. Track political processes and profile opportunities / events; including bills, select committee inquiries, and other parliamentary and political developments.  Analyse and report on relevant political and policy trends and regularly communicate across external relations teams.
• Policy Engagement: Contribute to policy generation by providing UK specific analysis that increases the credibility and efficacy of our solutions.  Support IRC’s policy team in identifying and developing policy priorities that are impactful and achievable for the UK. 
• Communications: Provide market and audience expertise to communications team to craft public advocacy in the UK. Support team in developing communications strategy and develop materials for advocacy targets, including digital/social content and take actions. Support planning and implementation of strategic activities including events. 
• Spokesperson: Act as an IRC spokesperson and as a key interlocutor with political stakeholders. 
• Teamwork: Support a positive team culture by acting openly and collaboratively, supporting colleagues in their work and sharing credit with others where appropriate. 
• Steward Gender Equality, Diversity and Inclusion: both in the culture of IRC, as well as in the policy solutions we develop and the ways we wield influence.

Key Working Relationships:

Position reports to: UK Advocacy Director 

Internal contacts: Policy and Advocacy colleagues across the globe, Communications, Technical Excellence leads; International Programs leads, Awards Management; President’s Office, External Relations Department 

External contacts: Parliamentarians, government officials, key opinion formers, think tanks and sector colleagues in the UK. 

Job Requirements:

Work experience: 

• Demonstrated experience in advocacy strategy development with a focus on creativity, strategy, and critical thinking. 5-7 years of experience working on complex humanitarian, and/or development issues. 

Demonstrated skills and competencies: 

• Proven success in creating and implementing strategies that influence/impact on legislative and executive policy.
• Deep understanding of relevant the UK’s political structures and processes, and familiar with leverage points within these institutions that can be targeted to achieve policy change objectives.

• Ability to think strategically and creatively, being oriented towards solutions when traditional advocacy means do not suffice.

• Extensive knowledge of international development issues, and an understanding of nutrition policy and advocacy is an asset.

• Demonstrated ability to communicate and collaborate successfully with experts, high level decision-makers, and colleagues in the humanitarian and development fields. 
• Excellent writing skills and the ability to translate sophisticated material and data into coherent narratives that resonate with policymakers. 

• Strong network of influencers and policy makers in the UK. 

• Ability to work quickly against deadlines. 

• Initiative and ability to work independently on fast-paced issues, and balance competing demands. 

We are looking for an experienced Product and Platforms Lead to head up the team responsible for our core digital and data platforms - including the CRM, website and other key systems. These platforms are critical to how people access support, engage with our work and how teams deliver services across the charity.  

You will set the technical strategy, ensuring platforms are well-integrated, user-focused, high-performing and aligned with organisational priorities. You’ll also play a key role in exploring how emerging technologies, such as AI, could enhance our platforms and services over time.  This role plays a vital role in enabling our strategy by making sure our systems support effective, joined-up and responsive ways of working.  

The Product and Platforms Lead also holds responsibility as the charity’s named Data Protection Officer (DPO), providing leadership on data privacy, compliance and information governance.  

Our culture and benefits package are award winning, and our staff survey tells us that we’re a great place to work. Office attendance is flexible and based on the requirements of the role. We expect an average of one day a month in our London office, depending on business needs. 

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer. 

Since 1960 we have invested more than £500 million in blood cancer research in the UK. Where we’ve invested, survival rates and quality of life have improved. We’ve been working to beat blood cancer for over 50 years, and we won’t stop until we do. Be a part of our story and help us change the world. 

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy, we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives. 

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.

We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

Brief role description:

We are seeking a creative and  proactive Social Media Officer to manage and grow the charity’s social media presence across all platforms. Reporting to the Communications Manager, you will be responsible for creating engaging content, managing social communities, and delivering measurable impact through digital campaigns. Your work will help amplify the charity’s voice, build awareness, and strengthen engagement with our diverse audiences.​

​Interested? Want to know more about the Charity?check out our website.

Eager to know more the role? Have a look at the Job Description attached.

​What’s in it for you? Check out the Benefits sheet attached.

Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Tuesday 22 July 2025​

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

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We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a HR Business Partner – Wellbeing, Reward & Benefits Lead to play a pivotal role in our Central Services in London.
Sounds great, what will I be doing?
This role is a comprehensive HR Business Partner position responsible for aligning HR strategy with the operational and strategic goals of Hestia. The postholder will work closely with designated client groups to support organisational change, including restructures, TUPE processes, and the implementation of new services. A key aspect of the role is coaching and supporting line managers to lead inclusively and in alignment with the organisation's values, as well as helping embed learning and development initiatives across teams. The role also champions Equity, Diversity & Inclusion (EDI), wellbeing, and reward and benefits.
The role involves providing expert HR guidance on employee relations and employment law, particularly in complex or sensitive cases. This includes managing issues such as conduct, performance, absence, griev
ances, and whistleblowing. As a member of the Resolution Hub, the HR Business Partner also leads mediation and conflict resolution efforts. The role ensures that HR practices are legally compliant and reflective of Hestia's values, collaborating with other departments to continually improve and align the people strategy.
In addition, the postholder oversees wellbeing and benefits initiatives, maintaining internal platforms and working with third-party providers. They use data to monitor engagement and uptake, guiding improvements and equipping managers with the tools to support staff effectively. The role also includes project management responsibilities, such as vendor transitions and scheme enhancements, to strengthen Hestia's overall employee value proposition.
The HR Business Partner will also take a lead in business change processes, ensuring due diligence during TUPE and structural changes, while facilitating smooth onboarding and offboarding experiences for staff. Externally, they may represent the organisation as the main HR contact. Data analysis and reporting are essential, with the postholder tracking key HR metrics and contributing to both internal and external reports, such as those for the Charity Commission.
Finally, the role involves supporting broader HR functions, including recruitment and HR operations, as well as chairing and coordinating team meetings. There is a strong emphasis on contributing to and leading EDI and anti-racism strategies, supporting internal network groups, and collaborating with Hestia's recognised trade union, Unison. This is a dynamic and impactful role that requires strategic insight, strong interpersonal skills, and a proactive, values-led approach to HR.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate for this role will bring substantial experience as an HR Business Partner, ideally gained in a fast-paced, change-driven environment. They will have led on key people-focused areas such as wellbeing, reward, and benefits, and possess a strong background in managing complex HR issues. With at least 5 to 7 years of experience in HR Business Partnering or as an HR Manager, they will be adept at supporting organisational change and driving strategic people initiatives.
They will be fully CIPD qualified, preferably to Level 7, and demonstrate a deep knowledge of employment law. Their experience will include leading TUPE transfers, managing restructures, and handling redundancy and consultation processes. The role requires someone with excellent communication and problem-solving skills, who can build strong, trusted relationships with stakeholders while offering challenge and support when necessary.
Attention to detail, strong numeracy, and excellent written English are all essential. The candidate will also need to be IT literate and comfortable working with data. A sound understanding of safeguarding is required, and prior
experience working in the charity or public sector would be advantageous.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and througho
ut your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.