Supporter database manager jobs

Fundraising Lead  
£45,000–£55,000 F/T 
Remote with regular travel 

About Metabolic Support 

Metabolic Support is the UK umbrella patient organisation for people living with Inherited Metabolic Disorders (IMDs) — rare, lifelong genetic conditions affecting around 40,000 people in the UK and 1.43 million worldwide. Since 1981 we have been at the forefront of rare disease advocacy, research and community support. 

About the Role 

This is a strategic, hands-on opportunity to lead our fundraising activity, drive sustainable income growth and position Metabolic Support as the leading international patient advocacy group for IMDs. Reporting to the Chief Executive, you'll shape and deliver an ambitious fundraising strategy, build relationships with trusts, foundations, corporates and major donors, and work across our small, agile team to embed fundraising principles into everything we do. The role has no direct reports but requires a collaborative, proactive approach and the confidence to work autonomously. 

Key Responsibilities 

• Develop and deliver an integrated fundraising strategy covering corporate partnerships, individual giving, major donors, trusts and foundations, legacies, community and events 

• Lead on high-value bids and build compelling donor propositions 

• Manage donor stewardship, CRM (Nutshell), budgets and board reporting 

• Instil fundraising principles across the team and maximise income opportunities organisation-wide 
   

About You 

• Proven fundraising or income generation experience with expertise in at least one area: trusts and foundations, corporates or major donors 

• Strong relationship-builder with excellent written and verbal communication skills 

• Highly organised, self-starting and comfortable managing competing priorities 

• Committed to Metabolic Support's mission; willing to travel in the UK and internationally 

The Youth Endowment Fund  

Programme Delivery Manager - Change Team 

 
Reports to: Senior Grants and Commissioning Manager 

Salary: £42,000 

Location: Central London or Hybrid 

Contract: 2-year fixed term – potential to extend 

Closing date: 9 am, Tuesday 14th July 

Interview dates: 28th and 29th July 

About the Youth Endowment Fund 

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice. 

In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them. 

The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children and young people becoming involved in violence. We do this by funding great initiatives, finding what works and working for change - scaling and spreading the practices that make a difference. 

One of the most important things we do is turn evidence into action through our change programmes, working directly with schools, local leaders and services to change practice and prevent violence. To deliver these programmes well, we need clear plans, smooth commissioning and procurement processes, accurate data and strong coordination across teams and partners.

The Programme Delivery Manager role is critical to making that happen, and it has two distinct elements: 

Programme management for two Change programmes: You’ll be the hands-on programme lead for two of our main change programmes. You’ll work closely with the Change delivery team to put clear, aligned plans in place and then brilliantly manage those plans day to day, making sure everyone knows what’s expected of them and by when. 

Commissioning and procurement support for the whole Change team: You’ll also be the go-to source of guidance and advice for Change colleagues who are procuring or commissioning other activity. You’ll help the team navigate processes correctly, ensuring commissioning is captured and maintained accurately in Salesforce and keep our ways of working consistent across the team. By keeping us organised and on track, you’ll help us maximise the impact of every pound we invest. 

Key responsibilities 

Your role has these two distinct but complementary elements. The first is hands-on programme management for two of our main Change programmes. The second is acting as a source of guidance, advice and practical support on commissioning and procurement for the wider Change team. Together, these responsibilities are essential to keeping our programmes on track and our commissioning processes running smoothly and consistently. A detailed list of your key responsibilities is given below: 

1: Hands-on programme management for two Change programmes 

• Lead programme planning and coordination: 

• Work with the delivery team to make sure we have clear, aligned programme plans in place, with timelines, milestones and owners for every workstream. 

• Brilliantly manage those plans day to day, making sure everyone knows what’s expected of them and by when, and that the team stays on track across multiple demanding workstreams. 

• Track dependencies and progress, flag risks to delivery early and coordinate solutions before issues become blockers. 

2: Guidance, advice and practical support on commissioning and procurement for the Change team  

• Manage contracts and commissioning for delivery partners 

• Draft, prepare and execute agreements and subsequent variations with delivery partners and commissioned providers, using Adobe e-Sign where required. 

• Accurately input and maintain all programme data in Salesforce, including deliverables, financial commitments, payment schedules and supporting documents. 

• Ensure timely reporting and compliance with contractual requirements. 

• Resolve payment queries and discrepancies quickly, chasing outstanding invoices and reports where needed, and conduct regular data accuracy spot checks in Salesforce. 

• Support process improvements and ways of working 

• Work with the Senior Grants and Commissioning Manager to keep the team’s commissioning and procurement processes consistent with YEF-wide ways of working. 

• Develop and maintain simple, effective tools for planning, tracking and reporting, building on the systems we already use (including Salesforce). 

• Identify and suggest process enhancements to drive efficiency and consistency across our programme and commissioning operations. 

• Enable effective communication and reporting 

• Serve as the central point of contact for programme delivery, commissioning and procurement requests across the team, ensuring streamlined processes and avoiding duplication. 

• Provide timely responses and clear communication to internal teams and external partners to keep everything moving. 

• Keep senior leadership informed with forward plans, dashboards and progress updates to support better strategic decisions. 

About you 

You’re this sort of person: 

• You’re highly organised and detail-oriented: You can manage multiple workstreams, plans and deadlines without losing sight of accuracy. You take pride in keeping programmes, systems and processes running smoothly. 

• You’re confident with systems and data: You’ve worked with CRM, project management or grant management platforms (ideally Salesforce) and understand the importance of data integrity. You’re comfortable creating, updating and checking records to ensure everything is correct. 

• You like getting things done: You’ve got a track record of making things happen and ensuring tasks are completed on time. You’re reliable and take ownership of your responsibilities. 

• You’re proactive and solution-focused: When something doesn’t match up, like a milestone, payment request or contract detail, you don’t just flag it, you work to resolve it quickly and effectively. 

• You’re brilliant at improving and organising things: You enjoy finding ways to make processes better and more efficient. You’re good at understanding how things work and making them work even better. 

• You’re a great communicator: You build strong relationships with colleagues and external stakeholders providing clear guidance and timely responses. People trust you to keep things moving. 

• You thrive in a support role: You like being the person who makes things happen behind the scenes. You’re motivated by helping teams work efficiently and keeping complex programmes on track. 

• You learn fast and adapt easily: You’re comfortable picking up new systems, processes and ways of working. You’re curious and always looking for ways to improve how things are done. 

• You care about impact and inclusion: You want your work to make a difference in the community and are committed to equality, diversity and inclusion in everything you do. 

While it’s not a criteria, we’re especially interested to hear from applicants who have lived experience of youth violence. 

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. 

Hybrid Working Details     

The office is based in Central London. Those living in and around London are expected to be in the office for a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.      

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.  

To apply 

To apply, please send a CV and cover letter, and complete the monitoring form click on "Apply for this" button by 9am Tuesday, 14th July 2026. 

You’ll be required to provide proof of your eligibility to work in the UK. 

Interviews will take place in the week commencing: 27th July 2026. 

Benefits Include  

• £1,000 professional development budget annually  

• 28 days holiday plus Bank Holidays   

• Four half days for volunteering activities   

• Employee Assistance Programme – 24hr phone line for free confidential support • Volunteering days - 4 half days per year   

• Death in service - 4 times annual salary   

• Flexible hours. Core office hours 10am – 4pm   

• Financial support including travel and hardship loans   

• Employer contributed pension of 5%  

Personal Data 

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area. 
 

The Youth Endowment Fund

Senior Research Manager (SRM)- Youth Justice

Reports to: Head of Guidance and Policy 

Salary: £54,320 

Contract: 13-month maternity cover (fixed term contract) 

Location: Central London, hybrid* (see p.6) 

Closing date for applications: 9pm Monday 6th July 

  Interview dates: 22nd and 23rd July

About the Youth Endowment Fund 

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice. 

Violence continues to shape the lives of too many teenage children. In the past year, nearly one in five said they had been a victim, one in eight admitted to carrying out violence themselves, and half told us they had witnessed violence being committed against someone else. This violence takes many forms— from physical and sexual assault to robbery and threats with weapons. And the consequences are often severe. Nearly three in ten victims, equivalent to 5% of all teenage children in England and Wales, needed medical treatment from a doctor or a hospital. 

At the Youth Endowment Fund, we work to prevent this violence. To do this, we aim to build the evidence base on what works, and then use this to change policy and practice.

In the first instance, this means producing strong, relevant evidence through research, data analysis and insights into young people’s lives. But evidence on its own isn’t enough. We must use this evidence to promote real change in day-to-day practice and ambitious system reform to better protect children.

About the role  

This role is a hugely exciting opportunity to change practice and policy in the Youth Justice sector. Using the vast body of evidence YEF has compiled (including four new research projects that are currently underway), the Senior Research Manager (SRM) for Youth Justice will spend the year writing two reports: 

1. A Practice Guidance Report (publishing in May 2027). 
2. A System Guidance Report (publishing in September 2027). 

Practice Guidance Report 

The Practice Guidance Report will provide 5-8 evidence-based recommendations on how individual Youth Justice Services can prevent children’s involvement in violence. It will be similar in style and approach to previous YEF Practice Guidance in other sectors (such as the education practice guidance, and youth sector practice guidance report). It will likely recommend a range of evidence-based strategies including:

• The importance of commissioning evidence-based interventions (detailed in the YEF Toolkit). 

• How to meet the health needs of children in the Youth Justice System. 

• How to respond to serious violence and weapons carrying. 

• How to support the sentencing process. 

• How to support children in and after custody.

• How to ensure effective diversion takes place. 

The SRM for Youth Justice will lead the development and writing of these recommendations.

System Guidance Report 

Targeted at policy makers and system leaders (including national government and the inspectorate) this guidance report will make 5-8 policy recommendations on how the Youth Justice sector can be reformed to better protect children from involvement in violence. While the practice guidance will focus on day-to-day changes that Youth Justice services can make, the system guidance will focus on how the system itself should be changed to make it easier for Youth Justice services to do ‘what works’. It will be similar in style to the education system guidance. It will likely recommend a range of evidence-based reforms, including: 

• How to use funding, training and inspection to improve the provision of evidence-based interventions in the Youth Justice System.

• How to ensure that other agencies and sectors (such as health and education) effectively collaborate with Youth Justice Services. 

• How to improve responses to the most vulnerable children and young people, and how to improve sentencing, custody and resettlement.

The SRM for Youth Justice will also lead the development and writing of these recommendations. 

Both guidance reports will include as a priority recommendations that will reduce the racial disproportionality currently evident in the Youth Justice System, and you will work closely with a Race Equity Advisor who will play a vital role as a critical friend.

You will also be supported by a brilliant internal YEF Youth Justice Change Team (former Youth Justice practitioners who work within YEF to change practice and policy across the sector), in addition to external expert input from the leading sector experts. This will include liaising closely with the Ministry of Justice in producing both reports. You will also be able to draw from the practice and system guidance reports that YEF has already produced on diversion.

This role is a unique opportunity to change the Youth Justice System and YEF will invest significant resource in making the recommendations that you write happen. For instance, we published our Education System Guidance Report in May 2025. Three of the eight recommendations included in it have already been enacted. We intend to push for practice and system change at pace and will use the work you produce to do so.

The Senior Research Manager will be part of YEF’s Research team. The Research team is at the heart of our efforts to learn what works and put it into practice. We do this by developing the YEF’s funding strategy and creating free, highly accessible research summaries and actionable recommendations for policy makers, commissioners and practitioners. We’re a high-performing team which values intellectual rigour and getting to the truth, compassion for children, ambition about what we can achieve and humility about what we know. We love to discuss the latest developments in research methods, but we’re not just interested in research for its own sake. We want research to lead to actual changes in outcomes for children. 

Key responsibilities 

You’ll... 

• Write a practice guidance report for the Youth Justice Sector. This will use the best available evidence (including a range of research that YEF has funded, commissioned, and synthesised) to provide evidence-based recommendations to Youth Justice Services on how to prevent children’s involvement in violence. You will work closely with the internal YEF Youth Justice Change Team, an external expert panel and the Ministry of Justice to produce high quality guidance.

• Write a system guidance report for the Youth Justice Sector. This will use the best available evidence (including a range of research that YEF has funded, commissioned, and synthesised) to provide evidence-based recommendations to Youth Justice policy makers and system leaders on how the sector can best protect children from involvement in violence.You will work closely with the internal YEF Youth Justice Change Team, an external expert panel and the Ministry of Justice to produce high quality guidance.

• Become the YEF’s expert on Youth Justice. You’ll make sure we understand the key issues, stay on top of the latest research and are connected to the right people. 

• Read, comment on, and support the publication of four research projects focused on the Youth Justice system concluding in late 2026.These projects, which are currently underway, are reviews of current practice that focus on: Youth Justice responses to serious violence, VAWG and weapons; a review of how community sentences and court orders are used for children involved in violence; a review of custody aftercare and resettlement programmes for children and young adults; and a review of whether the youth justice system is currently meeting the health needs of children within it. Alongside YEF’s existing research (particularly the YEF Toolkit), these reviews will support the development of guidance.

• Develop great relationships with experts and represent YEF in external meetings and events. You’ll promote evidence-based policy and practice by speaking at conferences and events. 

• Work with our Change Team to produce resources and accessible summaries for Youth Justice colleagues on the evidence. This will also include supporting the Youth Justice change team in producing a self-assessment tool based on your practice guidance report.

About you 

You are this sort of person: 

• You want to play a significant part in reducing the level of violence affecting children and young people. You care about having an impact. This might mean you’ve worked directly with young people at risk of becoming involved in crime, for organisations that fund or deliver relevant programmes, or have conducted research on this topic. 

• You share our belief that an evidence-based approach is our best hope of 

preventing violence. You’re fascinated by research, but you’re not just interested in research for its own sake. You want to achieve actual changes in outcomes for children. 

• You know a lot about Youth Justice. You know the key ideas and debates, recent policy developments and key people. You’re comfortable talking about Youth Justice with experts. There are many ways to acquire this knowledge. You might have worked in Youth Justice, in associated organisations, or learnt about it during a degree. 

• You take ownership of your work. You demonstrate ownership and agency and can take the leading role on a project. You can take broad objectives and deliver a concrete workplan to make them happen.

• You’re a confident reader of research and have strong critical appraisal skills. You know when research can be trusted and when it can’t and can confidently articulate your views on the strength of research. You might have gained this expertise through your academic studies, research or professional experience. 

• You have at least three years’ experience working in a role that required you to think about research. This could include a range of roles in policy, academia, funding or practice. 

• You write in a way that people easily understand. You have that rare skill of writing in plain English. You have experience of translating complex research findings into plain writing that everyone can understand. 

• You have excellent project and time management skills. You can work independently, quickly and to a high standard.

• You are good with people. You’re comfortable working with a wide range of people, including senior academics and other research experts, children and their families, practitioners and policy makers. You’re able to provide constructive challenge when required. You care more that good things happen than who gets the credit. You support your colleagues to produce excellent work. 

• You learn fast but remain humble. You like learning. You’re very good at synthesising information. You know how much you don't know and that you can always learn more. 

• You’re committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, views and values.

While it’s not a criterion, we’re especially interested to hear from applicants 

who have lived experience of youth violence. 

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or socio-economic background. 

Additional benefits include 

£1,000 professional development budget annually, 28 days annual leave plus Bank Holidays, four half days for volunteering activities. 

Hybrid working details 

The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.

To apply: 

To apply, please send a CV, cover letter and the monitoring form via our application page by 9:00 pm Monday 6th July.  

When applying for this role, ensure you complete our Monitoring Form and attach your CV. Additionally, please submit a supporting statement that answers the following questions. Your response to each question should be no longer than 400 words: 

1. Why do you want the job? 
2. Can you give an example where you’ve had to summarise evidence on a specific topic that was highly contested? How did you manage the process and communicate the result? 
3. Please provide an overview of your experience in relation to Youth Justice and explain why this experience makes you a good fit for this role. 

You will also be required to provide proof of your eligibility to work in the UK. As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at interview stage. 

Interview process 

Interviews will take place on 22nd and 23rd of July.  

There will be a task to prepare for in advance. 

Personal data 

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area. 

Greenpeace is a movement of people who are passionate about defending the natural world from destruction. Their vision is a world where everyone has equal access to clean air, water, and energy; where the nature we love is protected, precious habitats are restored and communities are united by ambitious climate action.

Greenpeace UK’s mission is to halve emissions and restore biodiversity by the end of this decade in a fair and equitable way. Their three-year plan outlines how Greenpeace UK (GPUK) is going to play a vital role in getting there.

Their recently established Events & Operations hub brings together donor-facing events and the operational systems and processes that underpin high-value fundraising, creating a cohesive function that supports outstanding supporter experiences and sustainable income growth.

We are looking for an organised and proactive Events & Operations Officer to play a key role within this function and deliver the experiences, systems and insight that support Greenpeace UK’s Major Donor, Trusts & Foundations and Legacy fundraising programmes.

This is far from a typical events role. Working closely with the Events & Operations Manager, you will lead on many of the team’s cultivation and stewardship events, creating opportunities for supporters to connect directly with Greenpeace’s mission and impact. You could be coordinating major donor networking events, organising behind-the-scenes briefings with campaigners, delivering legacy stewardship events, supporting unique supporter experiences, or helping to bring prospects together through creative events and workshops.

Alongside event delivery, you will play an equally important role in the operational side of the team. From CRM reporting and data management to process improvement and cross-organisational projects, you will help create the systems and infrastructure that enable fundraisers to spend more time building relationships and securing income.

This role will suit someone who enjoys variety, loves making complex projects run smoothly, and takes genuine satisfaction from both delivering exceptional experiences and improving the processes behind them. It is an opportunity to work closely with an experienced manager, take ownership of significant areas of work, and help shape a function that continues to evolve.

As Events & Operations Officer, you will:

• Lead the delivery of many of Greenpeace UK’s high-value cultivation and stewardship events, taking ownership of planning, logistics, supplier management and on-the-day delivery
• Support a diverse programme of donor events, including networking events, campaign briefings, webinars, roundtables and supporter experiences that bring donors closer to Greenpeace’s work
• Support the delivery of flagship events led by the Events & Operations Manager, helping to create exceptional experiences for major donors, legacy supporters and prospects
• Work across the Key Relationships team to ensure events are embedded within supporter journeys and contribute to engagement, stewardship and income growth
• Design and maintain CRM reports and dashboards, providing fundraisers with the insights they need to manage portfolios, track pipelines and forecast income
• Maintain accurate and compliant CRM records, supporting data integrity, GDPR compliance and effective reporting
• Identify and implement process improvements that help fundraisers spend more time building relationships and less time on administration
• Act as a key operational link with colleagues across Data & Insight, Finance and other teams, helping to improve systems, processes and ways of working
• Support team coordination, planning and cross-organisational projects while contributing to the continued development of the Events & Operations hub

Essential skills and experience:

• Proven success delivering high-value fundraising events, with responsibility for planning, logistics and execution
• Strong experience using CRM databases such as Salesforce, Raiser’s Edge or similar platforms for data entry, reporting, and record maintenance
• Meticulous attention to detail and a commitment to delivering high standards
• Excellent organisational and project management skills, with the ability to manage multiple priorities, coordinate complex logistics and meet deadlines
• Strong stakeholder management and communication skills, with the ability to build effective relationships with colleagues, suppliers and supporters
• A proactive and collaborative approach, with the confidence to identify inefficiencies, improve processes and work effectively across teams
• Clear evidence of working in a values-driven way, demonstrating commitment to collaboration, inclusion, continuous learning and role-modelling organisational values consistent with Greenpeace UK

Desirable, but not essential:

• Experience of both major donor and legacy fundraising events
• Experience contributing to process improvement, systems development or fundraising operations projects

Diversity and Inclusion

Greenpeace UK recognise the value in having a diverse workforce, as well as the importance of creating equal opportunities for all. Applications are welcomed and encouraged from people of all backgrounds.

Applications are particularly encouraged from people of colour, disabled people, and people who identify as working class now or in the past.

Candidates will be selected based on how well they meet the criteria for the role and all applicants will be treated fairly throughout the recruitment process. To find out more, including the many ways that diversity and inclusion is encouraged and promoted at Greenpeace UK, please click here.

If you have any specific requirements which would enable you to participate in the recruitment process more fully, in particular if these relate to a disability or access issue, please contact Laura at QuarterFive as soon as possible. If you require the job pack in a different format, please get in touch and we will happily provide you with one.

Anti-racism and inclusion commitments

Greenpeace UK wants its team to reflect the diversity of the communities it works alongside. It is committed to fairness, inclusion, and challenging discrimination and oppression in all its forms.

The environmental sector still has further to go when it comes to representation. Greenpeace UK has published ambitious race representation targets and, through its Anti Racism Plan, is working proactively to achieve stronger representation of people of colour, particularly within leadership positions.

As part of this commitment, a Guaranteed Interview Scheme (GIS) is being piloted. Greenpeace UK aims to offer an interview to everyone who opts into the scheme and meets the essential criteria. Guaranteed interview applications will be processed by QuarterFive and shared only with the Greenpeace UK recruiting manager and HR team.

If you identify as a person of colour and meet the essential criteria for the role, you can choose to opt in to the Guaranteed Interview Scheme via the screening questions for application via CharityJob. 

Don’t meet every single requirement? Research shows that women and people of colour may hesitate to apply unless they meet every area of the person specification. If you’re excited about this role but don’t meet all the criteria, you are encouraged to apply.

Employee benefits

Employee benefits include: 

• 25 days annual leave for full-time staff, with additional leave accrued according to length of service up to a maximum of 32 days
• Once a month, all Greenpeace staff take an organisational ‘breather’ day where the office closes with no expectations of output on these days
• Office closure normally occurs between Christmas and new year and staff are not required to use annual leave to cover this period
• Employer pension contribution of 8.5% of basic salary, provided employees contribute at least 3%
• Interest free season ticket loan, or a tax efficient bicycle loan
• Life assurance scheme (4 x annual salary)
• Employee Assistance Programme that includes access to free confidential advice with a qualified counsellor

This is a particularly exciting moment for Bath Cats and Dogs Home. We’ll soon be merging with a neighbouring animal charity. Together, we’ll be stronger and more sustainable, working across a large area that stretches from west Wiltshire to the Bristol Channel, and doubling the size of the population we serve.

This new chapter will significantly expand our reach, increase our impact for local animals, and strengthen the support we can provide to pet owners across our communities. As part of this transformation, fundraising will play a critical role - making this a fantastic opportunity for someone who wants to shape meaningful growth and help deliver ambitious plans for animal welfare.

You’ll lead on developing and securing income from charitable trusts and foundations, managing existing relationships while identifying and cultivating new opportunities. Working closely with the Head of Fundraising and Retail and colleagues across the organisation, you’ll create compelling funding proposals, build strong funder relationships, and help bring innovative projects to life.

We have an exciting opportunity for a Deputy Manager to join our team in Exeter.

The Deputy Manager will work as part of a team that provide holistic recovery-focused support to clients with mental health across Exeter & East Devon Mental Health Services. 

They will work closely with and deputise for the Service Manager to ensure the effective delivery of quality housing and support services within Exeter & East Devon Mental Health Services and will be responsible for the day-to-day operational delivery. They will provide effective line management for delegated front-line staff of the services, to include recruitment, induction, supervision, appraisal and performance management.

What you will be doing: 

• Implementing, evaluating and contributing towards the development of local / service specific procedures and good practice in all areas of service management.
• Undertaking regular audits of various aspects of the service including, but not limited to, CDPSoft records, Universal Housing (UH) records, client files, Medication paperwork and Health & Safety records and to undertake any necessary action and report any issues or concerns to the Service Manager.
• Planning, coordinating and leading on the induction of all line managed staff and ensuring that all ongoing training needs are identified, reviewed and implemented and to assist in the induction of any other staff team member, as required.
• Allocating client caseloads to the Mental Health Support Workers fairly and consistently and, in the absence of a Mental Health Support Worker, to ensure client caseloads are appropriately reallocated and covered.
• Being responsible for the day-to-day operations of the services whilst ensuring that effective administration and communication systems are maintained and adhered to

On-call is on a rolling rota with you being on-call once every 10-14 days.Weekday on-calls are from 2000-0800 and weekend and public holiday on-calls are 0800-0800.

We’re looking for a detail-oriented Database Administrator to support the management and integrity of our supporter data across our three hospices — Chestnut Tree House, St Barnabas House and Martlets. You’ll play a vital part in ensuring our fundraising and supporter information is accurate and well maintained, enabling colleagues to deliver exceptional supporter experiences and maximise fundraising opportunities.

You’ll be:

Maintaining and updating supporter records on a day-to-day basis, ensuring high levels of accuracy, integrity and compliance with data protection standards.

Carrying out regular data cleansing activities, including managing returned mail, resolving duplicate records and addressing data quality issues.

Providing guidance, training and ongoing support to database users, promoting best practice in data management across the organisation.

Delivering general administrative support, maintaining accurate and well-organised digital and manual filing systems.

Working collaboratively across fundraising teams to enhance supporter relationships and continuously improve processes.

Manage all new donor streams for the Trust, including mail, email, regular giving, mid-value supporters, and legacy prospects, while delivering multi-channel campaigns and creating strong welcome journeys. Convert one-off donors into regular givers, ensure smooth transition to long-term stewardship, and develop strategies to grow legacy and in-memory giving.

MAIN DUTIES AND RESPONSIBILITIES

 This role’s primary responsibilities will be as follows:

 1. Develop and implement the Trust’s strategy across regular giving, one of donors, mid value and legacy pledgers to acquire and steward new donors. Working with the other Individual Giving Manager and in consultation with the Head of Fundraising and Communications.

2. Prepare and monitor the annual income and expenditure budget with support from the Head of Fundraising.

3. Responsible for delivering existing integrated campaigns spanning direct-mail, partially addressed mail, inserts, telephone acquisition and digital channels against the agreed schedules, targets and budgets.

4. Work closely with the Database Manager (and relevant agencies) on criteria for data selections, data extractions and supply.

5. Measure attrition in key acquisition groups as well as other key metrics on an ongoing basis and develop strategies to reactivate and mitigate against donor attrition.

6. Work with a creative agency on campaigns across all Individual Giving streams, testing and adapting regularly to optimise results.

7. Work with the other Individual Giving Manager focused on retention, Database Manager and the appointed fulfilment house to ensure that supporters are managed to the highest level of donor care standards and GDPR guidelines. 

8. Continue to develop the regular giving acquisition proposition to grow each segment of supporters and negate attrition.

9. Maximise Gift Aid income from the acquisition appeals.

10. Working with Legacy Administration team lead on legacy marketing.

11. Remain current on developments to GDPR, especially to consent and ensure all campaigns comply with those guidelines.

12. As appropriate, to support and participate in any fundraising event organised by the Trust.

13.  Undertake other tasks as appropriate as directed by the Head of Fundraising & Communications.

This is an exciting opportunity to play a pivotal role in growing a major donor programme that directly supports life-changing eye care services in the Holy Land. You will work closely with the Executive Director, UK (EDUK) and senior leadership, including the CEO and Trustees, to contribute to the long-term sustainability of a respected and impactful international charity.

As part of a small, ambitious and collaborative UK team, you will play a major role in shaping and developing the major donor programme, building meaningful relationships with supporters and seeing the tangible impact of your work on patients and communities.

The St John of Jerusalem Eye Hospital Group (SJEHG) is a UK-registered charity delivering expert eye care to the people of the Holy Land, regardless of ethnicity, religion or ability to pay. It operates through two locally-registered charities to provide services in East Jerusalem, the West Bank and Gaza.

Are you an experienced fundraiser and communicator ready to make a meaningful impact? Nottingham Women’s Centre is seeking a talented Fundraising and Communications Manager to play a key role in our next phase of growth and development.

At Nottingham Women’s Centre, we are a vibrant, feminist organisation dedicated to supporting women to overcome barriers, amplify their voices and build better futures. Through a wide range of services – including counselling, advice, courses, wellbeing activities and campaigning – we create opportunities for women to thrive.

The Fundraising and Communications Manager will lead the delivery of our fundraising and communications strategy, helping to increase income, engagement and visibility. You’ll build and manage a small team, oversee integrated campaigns, and drive forward diverse income streams, including trusts and grants, digital fundraising, major gifts, community and corporate partnerships and events. You’ll also play a central role in shaping supporter journeys and strengthening relationships with funders, partners and stakeholders.

We’re looking for someone with a strong track record of delivering successful fundraising activity, excellent communication and copywriting skills, and experience of managing people and projects. You’ll be confident using insight and data to guide decision-making and maximise impact. A commitment to feminist values and equality is essential.

In return, you’ll join a supportive, values-led organisation where your ideas and contributions are genuinely valued. We offer flexible and hybrid working, generous annual leave, a strong focus on wellbeing, and opportunities to engage in wider organisational and community work.

This is an exciting opportunity to shape the future of a growing organisation and contribute to life-changing work for women across Nottingham.

Please review the full Fundraising and Communications Manager job description below for further details.

We are looking for an addition employability co-ordinator to join the team. You will have experience of supporting people from diverse backgrounds looking to progress into employment or to move closer towards employment. You will spend the majority of your time with individuals helping them to improve their skills; helping them search and apply for jobs, training programmes or work experience. This will be at our offices or at community sites across Birmingham.   

We are expanding our team to allow us to significantly grow and develop one of our key projects, Jericho Works. The project enables us to maximise our impact and take Jericho’s expertise out into the community, engaging with community organisations to reach those who face challenges in finding work and helping them progress in their journey towards employment. Jericho Works offers one-to-one employability support, short-term work tasters and placements, support into progression opportunities including volunteering, training and employment, and employability-focussed hardship and practical support.

We would consider 0.8 FTE for the right candiate. The successful applicant must have the Right to Work in the UK as we are unable to offer sponsorship.

What you will be doing 

· Working one-to-one or with small groups to help write high-quality CVs and job applications 

· Identifying suitable training and work experience opportunities for participants 

· Attending job fairs and community events 

· Networking with community organisations to maintain and develop referral pathways 

· Attending community venues such as food pantries, community cafes and local charities to engage new participants 

· Providing initial transition support when a participant progresses into employment.

· Ensuring available budget is appropriately spent on employability needs 

· You will maintain accurate and timely records of the interventions you make. 

· Meeting targets of participant engagement 

· Working as part of a team to ensure that wider project deliverables are achieved 

What skills are we looking for? 

 Essential 

· Excellent communication skills and ability to support those from diverse backgrounds 

· Experience of providing support, mentoring and/or coaching to individuals facing challenges in finding a job 

· Excellent level of written English and ability to support others in writing letters, emails and CVs 

· Ability to maintain accurate records in a timely way 

· Good understanding of safeguarding

· Ability to work independently and manage own workload in addition to collaborative working as part of team

· Willingness to travel around the city to take support to those who need it most including to locations not accessible by public transport. 

· An appreciation of and sympathy with The Jericho Foundation's Christian roots and values, and a commitment to its mission of supporting people facing barriers to employment into sustainable work. 

Desirable 

· Experience within the charity or employability sectors. 

· Experience of building new partnerships 

· Knowledge of Birmingham's community organisations and support providers 

· Understanding of supported employment and employability programmes. 

INTERVIEWS ARE BEING HELD IN PERSON ON WEDNESDAY 29TH JULY

Due to the volume of applications received, regrettably, only shortlisted applicants will be contacted. 

Closing date for applications is Sunday 28th June 11:59pm

First stage interviews scheduled for 2nd & 3rd July at our office in Fulham Broadway.

Second stage interviews scheduled for 9th & 10th July at our office in Fulham Broadway.

This role will manage a diverse portfolio spanning across multiple income streams - consisting of Glass Door flagship annual events, community fundraising, challenge events, school, church and local business giving. Whilst we have a very loyal supporter network - this is a fabulous opportunity to deepen our roots and increase our community giving and engagement, as well as strategise creatively on how to expand our network. 

This role offers the successful candidate the opportunity to use their expertise in Community fundraising to strengthen our corporate partnerships through employee led fundraising, events and cause-led marketing.

You will take an active part in rejuvenating, stewarding and growing our Corporate Giving programme, working collaboratively and creatively with the Senior Fundraising team to nurture our existing relationships, seek opportunities for cultivation and further engagement. 

Community & Events:

Glass Door Flagship Events  

• Lead, plan and deliver our largest, annual flagship fundraising event – Sleep Out; our annual Supporter Thank You Event and our annual Christmas Carols Service 

• Cultivate opportunities for corporate sponsorship for our events 

Community Fundraising Events  

• Lead, plan and deliver a year-round calendar of Fundraising & Challenge Events across the community and corporate employee fundraising.

• Focus on recruiting and supporting participants for core flagship challenge events – such as the Royal Park Half, Tough Mudder and Skydives - as well as using the tool Run for Charity to expand our portfolio and community of supporters.

Churches & Schools  

• Lead, plan and deliver a year-round calendar of events, talks and opportunities for engagement through donations, collections, events & in-kind donations.

• Steward key relationships across our church & school network ensuring quick, thoughtful and organised communications 

• Act as an ambassador (as well as support colleagues across the organisation), to plan and deliver, talks and presentations throughout the year to champion our work and encourage engagement 

Partnerships: 

• Co-steward an existing Corporate portfolio who give through, sponsorships, events/ employee fundraising, challenge events, cause related marketing and donations. 

• Identify and develop partnerships and sponsorship opportunities with organisations aligned with the charity’s mission 

• Develop employee engagement and fundraising opportunities with our corporate partners 

Strategy:

• Plan and deliver a year-round activity plan and fundraising strategy to support and grow a portfolio with a six-figure annual income target across multiple income streams. 

• Work collaboratively with the fundraising team to secure an organisation-wide forecasted budget of £2+million

• Conduct an evaluation after each event, considering its successes, factors which could be improved and any recommendations moving forward. 

Collaboration:

• Work closely and collaboratively with: 

• The Communications team, specifically, our Marketing Officer to ensure our voice and brand are consistent across all supporter communications, and to optimise usage of email & paid social media marketing

• Colleagues across the organisation to deliver presentations and talks across the community about our work and impact 

• The Volunteer & Involvement Manager to maximise engagement across a community of 800+ volunteers 

Other: 

• Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy. 

• Attend and participate in Manager meetings, and other ad hoc meetings when necessary. 

• Develop positive internal working relationships with relevant colleagues, working collaboratively with to ensure communications, data protection legislation, database management and donation processing are all handled appropriately. 

• Carry out line management responsibilities and ad-hoc co-management of cross-team deliverables 

Person Spec: 

We are seeking an energetic, insightful and creative fundraiser who has the confidence to take on a diverse portfolio and will have demonstrable experience at manager level within one or more of these core areas: events, community or corporate fundraising. We are looking for someone who can think strategically whilst also be willing to ‘roll up their sleeves’ and deliver - someone who enjoys building relationships, working collaboratively with their colleagues and volunteers, engaging with supporters and driving activity forward. 

Knowledge & Experience 

• Proven experience and demonstrable success in community fundraising at manager level; securing income from a range of fundraising streams and delivering a range of activities. 

• Experience managing complex events delivering six-figure income targets 

• Strong stewarding and relationship management skills under-pinned by values and principle-based fundraising 

• Up to date knowledge of the regulatory regime around fundraising and data protection. 

• Experience of managing budgets including forecasting, monitoring and regular reporting of outcomes against targets. 

• A good understanding of health and safety and risk assessment procedures. 

• Experience of coordinating and working with volunteers. 

• Confident use of CRM systems and supporter databases and fundraising platforms such as Just Giving. 

• Willingness to work flexible hours occasionally, for example at evenings and weekends 

Skills & Aptitudes 

• Strong interpersonal skills and the ability to build relationships with a wide range of stakeholders and audiences, particularly our fundraisers, donors and volunteers. 

• Strong public speaking skills and experience of presenting to supporters. 

• Excellent verbal and written communication skills with the ability to adapt style appropriately. 

• Exceptionable attention to detail, project management, and organisational skills.

• Ability to work under pressure, manage time effectively and prioritise a varied workload. 

• Highly numerate with strong analysis skills. 

• Competent IT skills in standard Microsoft packages: Word, Excel, Powerpoint and Outlook and supporter databases to maintain meticulous donor records and administration systems, in line with agreed protocols. 

Support Coordinator

We are looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join our Stroke Recovery Service in Sheffield.

This is an exciting opportunity to work with stroke survivors and their families to provide support following a stroke.

Position: 000016 Stroke Association Support Coordinator

Location: Home-based Sheffield. However, extensive travel across the region will be required as part of this role (including team meetings and other work related meetings)

Hours: Full-time, 35 hours per week

Salary: Circa £28,300 per annum

Contract: Fixed-term. Our services are contracted, we currently have funding until 31 March 2027

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.

Closing Date: 12 July

Interview Date: 27 & 28 July. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Service Delivery Coach, the Stroke Support Coordinator will deliver high-quality, person-centred support to stroke survivors and their carers/family members across Sheffield.

You will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.

Key responsibilities will include:

· Supporting newly diagnosed stroke survivors and their carers from hospital discharge into the community.

· Supporting a diverse caseload including anyone experiencing communication or cognitive difficulties

· Providing support via a combination of face-to-face visits, telephone calls, emails or letters and digital methods (such as video calls).

· Using a person-centred and person first approach to provide specific, tailored information, advice and support to stroke survivors and their carers.

· Empowering stroke survivors to make informed lifestyle changes which will help them to live life well after stroke.

· Working with other health and social care professionals across the stroke pathway to ensure high quality support.

· Working from home but as part of a team of coordinators.

· Delivering stroke support groups in the area.

· Visiting stroke survivors in hospital to introduce the Stroke Recovery Service and provide information and support.

About You

You will have:

· Experience working with people within a health and/or social care profession or other caring capacity.

· Experience of maintaining accurate records using IT skills and database systems.

· Effective caseload management and organisational skills.

· Excellent interpersonal skills to work with a diverse range of people.

· Experience designing and facilitating groups.

· A flexible working approach, being able to work independently and use initiative.

This role requires extensive travel across the service area to visit people at home, in hospital and community settings as well as running groups across Sheffield and also travel further afield for team and Locality meetings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role you must be resident in the UK and have the right to work in the UK.

Applications

You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

You will be able to view the role profile when you apply.

Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Our Eastbourne and Hailsham servicesprovide 24-hour supported housing for young people aged 16–25, offering low to medium levels of housing-related support. Eastbourne Foyer houses 33 young people, while our two Hailsham sites - Grove House and Newton Park - houses 7 and 3 young people respectively, all with shared communal facilities. Across all three sites, we support residents to develop the skills needed for independent living. This includes managing finances and budgeting, building life and work skills, and maintaining personal self-care.

Our staff take a trauma-informed and psychologically informed approach, supporting residents to build essential life skills, identify personal goals, and work towards their aspirations so they can move on to independent and fulfilling futures. Our dedicated team of Support Workers, Night Workers, and Bank Workers provide personalised guidance, practical assistance, and signposting in key areas including housing, budgeting, daily living skills, employment, and healthy relationship building.

We are looking for a Supported Housing Support Worker to join our team at Eastbourne Foyer, with the expectation of working from our other sites in Hailsham when required. You will hold a caseload of residents and carry out regular key work sessions with them each week. Through these sessions, you will work together to develop personalised support plans, track progress, and help residents achieve their goals.

Main areas of responsibilities are:

Housing and Compliance

• Support young people to understand and comply with their occupancy agreements, including coaching them to meet house rules and responsibilities as part of preparing for successful independent living.
• Promote a strong rent‑payment and credit culture, encouraging residents to maintain regular payments and understand their financial obligations.
• Maintain up‑to‑date knowledge of housing legislation, welfare benefits, and statutory requirements affecting young people, ensuring practice aligns with current housing law and organisational policies.
• Respond promptly and effectively to breaches of agreement, including rent arrears, antisocial behaviour, or property damage, using restorative approaches where appropriate and working collaboratively with the wider team.

Coaching and Engagement

• Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
• Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community.
• Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
• Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance).

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. 

If you are enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. 

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge

• Experience in housing or supported accommodation, ideally supporting young people with multiple and complex needs.
• Strong understanding of occupancy agreements, rent management, welfare benefits, and tenancy sustainment.
• Ability to manage arrears, ASB, and other non‑compliance issues using appropriate and restorative approaches.
• Good knowledge of housing legislation, safeguarding procedures, and compliance requirements, with the ability to maintain clear professional boundaries.
• Familiarity with statutory and voluntary services available to young people and ability to work proactively with a caseload to support progression towards independent living.

Skills and Abilities

• Confident in record‑keeping, including case notes, incident reporting, and health and safety checks.
• Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
• Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary.
• Ability to work autonomously, and use own initiative, as well as being part of a team.
• Clear verbal and written communication skills, good IT, and keyboard skills.
• Ability to de-escalate volatile situations and manage challenging behaviour appropriately.

CLOSING DATE: Sunday 12th July at midnight. 

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.