Supporter database manager jobs

Are you passionate about ensuring that the Gypsy Roma and Traveller (GRT) community access support, receive good guidance and connect with local services?  Do you understand the challenges facing the Gypsy Roma and Traveller community?  Can you offer practical advice and support to those in need in areas of housing, health and benefits?

We are seeking a skilled advice and guidance officer to work with individuals within the GRT communities in Surrey.  We want to hear from skilled individuals who combine excellent communication skills, practical advice skills, good organisation and partnership working. Previous experience working with the GRT community is essential.

To apply for this role please read the job description and person specification.

The closing date for applications is Friday 17 April, however, should we receive suitable applications before this deadline we reserve the right to withdraw this role.

We are passionate about equality and welcome applications from all sections of the community.
 

Main purpose of the job:

• To provide practical advice, guidance, information and support to GRT adults in Surrey that helps them secure appropriate accommodation, including access to relevant benefits and financial support.
   
• To signpost GRT individuals and / or their carers to connect to and engage with appropriate services.
   
• To provide Surrey’s GRT communities with information and advice in order to empower them to maintain their own health and wellbeing, with choice and control over their lives.
   
• To provide advice to statutory and other partners on working with GRT communities.
   
• To provide the above support either in person, over the phone, by video app or via email/website, that is culturally appropriate and appropriate to the individual and their support structure and needs.

Main tasks

• Support individuals in managing finances and benefit claims.
   
• Help individuals to find appropriate accommodation.
   
• Advise individuals in setting up and maintaining a home or tenancy.
   
• Signpost to appropriate health/treatment services, including in areas of mental health, healthy eating, GP registration, immunisation, family planning, pregnancy and use of NHS helplines and webpages.
   
• Signpost to culturally appropriate legal services.
   
• Give support in understanding domestic abuse and signpost to support
   
• Help carers and young carers identify themselves and know how to access support
   
• Support communities to be mental health aware and know how to access support for their emotional and mental wellbeing
   
• Signpost individuals to places they can develop domestic/life skills.
   
• Signpost individuals to places they can develop social skills/behaviour management and take part in social activities and training.
   
• Signpost individuals to gain access to other services, as required.
   
• Support individuals to use digital and online services

Supporting other organisations working with GRT communities

• Attend and contribute to relevant conferences, forums, training and briefing sessions regionally and locally, especially GRT related ones
• Liaise with Local Authorities, Health Authorities and other agencies regarding client issues.
• Advocate for Surrey’s GRT community through social media, letters and articles, as required
• Ensure Surrey’s GRT communities have opportunities to shape service provision and to voice their views and concerns.
• Create effective partnerships

Other responsibilities

• Perform other duties and tasks, consistent with your skills and expertise, as required in non-routine circumstances.
• Contribute to internal meetings and communications.
• Advise management team and the Board about GRT matters.
• Meet with and report as required to project funders
• Safely file and store client data and meeting notes
• Carry out risk assessments for lone working with clients

Contract

• This is a permanent contract subject to funding.  We are committed to flexible working.
• Secondment applications will be considered
• A satisfactory Enhanced DBS check will be required to undertake this post

Benefits

• 25 days holiday, and all English Bank Holidays, plus an additional 3 days between Christmas and New Year (all pro rata)
• Pension scheme, contributing 5% of salary.  Under auto-enrolement, eligibility to join is after three months.
• Flexitime system.
• Employee assistance programme.

Person Specification

Essential Skills & Experience

• Experience giving advice, guidance and signposting
• Knowledge of housing, health and benefit systems and processes
• Experience of working to agreed targets and deadlines
• Good IT skills including Office applications and databases.
• Ability to plan, balance and manage multiple priorities
• Access to transport for regular travel within Surrey (for which mileage can be claimed)
• Ability to simplify and explain complex processes

Desirable Skills & Experience

• Experience of working with GRT communities, and knowledge of the challenges
• Experience of working or volunteering in a not-for-profit organisation
• Ability to function with a degree of independence
• Lone Working experience
• Report writing for varied audiences
• Good IT skills including experience using Office applications, databases and social media
• Experience of dealing with conflict
• Strong understanding of Equality and Diversity
• Understanding of Safeguarding principles for vulnerable communities

Personal Qualities

• Ability to take initiative and responsibility for your work
• Strong organisational skills
• Empathy with clients, local authorities and colleagues
• Able to work flexibly and to multi-task
• Resilience
• Honesty, integrity and respectfulness
• Persuasive interpersonal skills

This exciting new role offers the right candidate the opportunity to lead LBWP's programmes and services for Black and minoritised, i.e. Global Majority, women and children who are survivors of domestic violence and abuse. Our programmes team is expanding as we are providing new refuge and dispersed accommodation services as well as legal advice, counselling and ex-service user training and development support. 

This senior leadership role also involves developing and maintaining external parternships with key stakeholders, funders, strategic women's sector organisations and local community partners as well as overseeing programme budgets, facilities managment and service user engagement.

Essential skilss and experience include:

• Senior management experience within the voluntary, community, or public sector
• Proven experience of simultaneously managing complex, multi- programme delivery 
• Good understanding of specialist domestic violence and abuse services that support the specific needs of Global Majority women and their children
• Experience of working as part of a senior management team and working collaboratively to develop organisational strategy and operational plans
• Experience of managing and supporting line managers and multidisciplinary teams
• Experience of managing project budgets, reviewing management accounts and identifying issues with internal systems to improve them

London Black Women's Project is a specialist ‘by and for’ organisation providing refuge, supported accommodation, and wraparound support programmes for Black and minoritised (Global Majority) women and their children who are survivors of domestic violence and abuse. We work across London in partnership with London boroughs, the specialist women's DV sector, funders and community services to provide holistic wraparound support and advice. 

1. JOB TITLE: Grant Officer (Sustainable Future)

 

 Contract: 2 year fixed-term, 35 hours per week
 

Location: York/ hybrid (in office attendance once or twice a week)
 

Salary range: £46,036
 

2. MAIN PURPOSE AND SCOPE OF THE JOB

To support the management, administration and development of the Sustainable Future grant programme and occasional related initiatives. 
 

Assess and critically appraise project ideas, using sound judgement to provide clear, constructive guidance to prospective applicants.
 

3. POSITION IN ORGANISATION

Reports to: Sustainable Future Programme Manager 
Responsible for:  n/a
 

4. DUTIES AND KEY RESPONSIBILITIES
 

4.1       GRANT PROGRAMME MANAGEMENT SUPPORT

To work within organisational strategies and policies, and in accordance with the priorities and guidance as specified by the Programme Manager:
 

• Contribute to the delivery of all aspects of the grant cycle, including responding to applicant inquiries, assessment of applications, presenting and discussing applications with the grant committee and communicating decisions to applicants. On occasion, there may a requirement to contribute to this work for other JRCT grant programmes.

• Assist with monitoring grantees’ work and expenditure of JRCT funds.

• Contribute to the design and delivery of networking, convening or learning initiatives for grantees. 

• Manage and co-ordinate the administration of external events and consultations.  

• Assist the Programme Manager with the administration of proactive projects.

• Keep abreast of external developments through reading, attending conferences and similar events, and liaising with other funders.

• Contribute to the development of grant policy and grant programme reviews.

4.2 GRANT PROGRAMME ADMINISTRATION
 

• With direction from the Programme Manager, co-ordinate and contribute to the preparation and circulation of committee papers for the grant cycle, including writing assessment memos, meeting notes, agenda papers and minutes.  On occasion, there may a requirement to contribute to this work for other JRCT grant programmes.

• Use the grants administration database to process and monitor grant applications and provide reports and statistics.  Maintain accurate database records to enable the appropriate payment and ongoing monitoring of grants. 

• Ensure that effective information storage and retrieval systems (paper and electronic) are developed, maintained and managed for the programme area and maintain records of committee membership and subscriptions.

• Arrange and co-ordinate committee meetings and meetings with applicants/grantees on behalf of the Programme Manager, including related travel, accommodation and room bookings, liaising with trustees and co-optees.

• Liaise with other staff and external colleagues on behalf of the Programme Manager and assist in implementing good communication systems for the staff team and wider organisation. 

5. GENERAL RESPONSIBILITIES
 

• Consistently perform the role effectively and in line with the values and mission of JRCT.

• Proactively keep up to date with developments affecting your work and maintaining and improving personal competence through continuous professional development.

• Take direction on projects and priorities from your line manager and trustees, which may vary from time to time.

• Develop, foster and maintain effective relationships with relevant external stakeholders and organisations.

• Work to administration and communication protocols efficiently to ensure that organisational systems and procedures are implemented.

• Abide by all organisational policies, codes of conduct and practice.

• Prepare for and participate in supervision and appraisal meetings.

• Maintain confidentiality and professionalism at all times.

• Contribute constructively to team meetings and organisational priorities.

• Demonstrate a commitment to equality, diversity and inclusion in the workplace.

• Carry out other duties as may arise, develop or be assigned commensurate with the role.

The Tenovus Macmillan Welfare Benefits Administrator Role 

We’re excited to lead a pan-Wales Financial Health and Wellbeing Service funded through our Macmillan partnership to directly help people with a cancer diagnosis and a recruiting Administrators.

With your expert admin skills and experience you’ll be able to apply them within the cancer community at a crucial time for these individuals as an Administrator in this Service and join us for a 3 year Fixed Term contract.

We’ve full time hours available (35 per week) and are open to part time working or job share opportunities for the right candidates.

Cardiff Head Office working a minimum of one day a week is required. We support flexibility and home and hybrid working options supported with Head Office working welcomed.

You'll need to be available to attend a Cardiff Assessment Centre week commencing 20th April for a 1st June start date.

The Tenovus Macmillan Welfare Benefits Administrator Role Details

An important and meaningful office admin role keeping the wheels turning for this Advice service when it comes to all thing’s admin, processes and procedures.  It’s not just any admin role doing data entry and computer work but very customer focused too and involving phone work. It’s a varied, busy and meaningful admin job so is something you may relish if you match our values, can work in a busy office team environment and have the admin skills to be a top performer.

What’s key is our service user customer experience is slick, professional and personable and our Advice service have the important admin support required.

You’ll have an instant impact as you represent the Advice service often being the person that takes the first call, referral or enquiry into the service from someone affected by cancer. This may be from a cancer medical professional or someone going through cancer personally at any point from diagnosis. This means our administrators are professional people, they get the important information right from the outset and handle sensitive calls and communication with care and understanding showing resilience and reliability.  

You’ll work in an organised way on IT systems and capture information on spreadsheets, scanning forms, inputting data, sending forms and calling our cancer service users with updates and collecting key information from them. It means as a first point of contact, you’re an independent and sensible thinker who has focus and confidence and can adapt to the type of work needed.

It’s a busy, involved and varied role where you’ll work as part of a team, responding to the workload and keeping focus on shared goals and adapting to priorities.

The role requires a minimum weekly attendance at our Cardiff Head office where you’ll work closely with team members, meet and greet visitors, handle post, receive and make calls and perform admin duties.  Whilst you can have an option to work from home a lot it’s important you can commute to Cardiff regularly each week with a higher concentration of office time during your induction and probation period for training and team interaction days.

The Tenovus Macmillan Welfare Benefits Administrator Role Fit

We’re looking for a team player who’s conscientious and takes pride and care in their work. You can comfortably manage a busy workload and change direction when it’s needed whilst remaining calm and able to think independently.

You’re someone who’s spot on in the details, good on computers, has a great phone manner and can glean key information and tailor your communication style. You’ve got common sense and have a logical approach without being phased by tricky things and bounce back well when things are challenging. It’s not just in doing the nuts and bolts of the job but how you go about it that matters just as much.

Making a difference for people affected by cancer is at the heart of what we do. Our values are our guiding principles in how we go about doing that in the way we think, go about work and interact with people and across teams.

Solution solving with a collaborative and open mind, being inclusive and super supportive and team focused means you’ll fit in well. You work in a way that can adapt to dealing with curve balls and know when to ask for help all whilst keeping on top of the day to day and keeping focus on what’s important to achieve our shared goals

If you’re an adaptable and motivated person who’s proud to deliver quality work, has a people focused attitude and is excited to be part of our work we’d love to hear from you.

The Tenovus Macmillan Welfare Benefits Administrator Role Skills

We’d love to see your application demonstrating how your skills or experience match the job role essentials and understand your motivation behind your application and what you’d bring to the team.

To be great in this role you’re skilled with:

• Great customer service capabilities -you treat everyone respectfully, are willing to go the extra mile and help others and you welcome feedback
• Producing well managed and quality work on time – you’re careful and double check your work, manage your own time independently and are results focused to get a job done well within a deadline
• A flexible approach to working – your attitude’s good when there’s pressure to deliver and you adapt to the flow of work recognising where you need to change your focus
• Being collaborative, team and people focused – you know how to deliver great customer service. You work well with your colleagues to help them, listen to others’ ideas and put forward your own ones and demonstrate how you treat customers, so they feel valued
• Solution solving – you’ve a positive and resilient attitude looking for the best options in any situation or challenge things appropriately when coming up with a new idea or have a suggestion

At Tenovus Cancer Care we’re guided in all that we do by our core values. These are: Collaborative, Integrity, Innovative, Respectful and Inclusive. We’re dedicated to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. This means that whatever your background you’ll have an equal opportunity with us.

With our commitment to safeguarding the successful candidate’s role is eligible for a DBS check (Adults)

Applying is easy, just click the ‘Apply Now’ button at the top of the page and follow the online process. If you’d like any help with your application or to discuss any adjustments you may need please contact our People Team.

About us

Through our Reset Outreach & Referral Service (RORS), we support people in Tower Hamlets affected by drugs and alcohol. Our team takes a harm-reduction approach: meeting people where they are, reducing stigma, and helping them access treatment, health services, and wider community support.

This role is an opportunity to make a real difference—whether you bring experience from substance use services or transferable skills and a passion for supporting people.

The ideal candidate

The ideal candidate is passionate about providing quality support to diverse groups of people in East London. You should have the drive and ambition to support your team to make positive lasting changes in people’s lives.

You might have some knowledge of substance use or transferrable skills from other experiences, like working in fast-paced environments where you had to respond to customer needs. The experience you have can be paid or voluntary and lived experiences of using substances is equally valued. 

You should be eager to engage with people about different drugs and alcohol and be understanding of how different barriers can impact a person’s access to services or education. You will live out Providence Row’s values (compassion, respect, inclusiveness, empowerment, and justice) in your approach to your work, as well as operating within a harm-reduction framework.

You are an excellent communicator and can create positive working relationships with a wide range of people.  You are active, able to work independently and as part of a team and are experienced in assessing risk in new situations. You are creative, driven, and well organised. 

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Benefits

• 27 days holiday plus bank holidays
• Pension scheme
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Access to shopping discounts
• Learning & development opportunities
• Monthly reflective practice 

To apply:  Please upload your CV with a covering letter detailing how you meet the job specification by 23 April 2026 at 23:30.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

About Rockinghorse Children’s Charity

Rockinghorse Children’s Charity supports sick and disabled children across Sussex. We support babies, children, and young people, along with their families, at The Royal Alexandra Children’s Hospital and The Trevor Mann Baby Unit in Brighton and all the specialist children’s wards and baby units throughout Sussex. 

We deliver and fund projects that enable doctors and nurses to do more. All of projects are led by the needs of children and young people and their families – the lifesaving medical equipment, the support for parents and families, the toys for children spending time in hospitals across Sussex, the environments and spaces that help children feel more at home when they are in hospital and additional staff to make sure children get the best possible care when they are unwell. 

Originally set up in 1967 by Dr Trevor Mann, we have been supporting children for more than 55 years, and in that time, we have supported nearly a million children and their families. As the official fundraising arm of the Royal Alexandra Children’s Hospital, including the Trevor Mann Baby Unit, we work with the NHS, charity partners, and the Sussex community to ensure children can be children no matter now sick they are. 

We do not receive any government, statutory or local authority funding and so we rely on the generous support of individuals, community groups, companies, and trusts: people like you, who care about children and want Sussex to be a safe place for children to grow up. 

About the role

Rockinghorse delivers more than 70 impactful projects each year to support sick and disabled babies, children, and young people across Sussex. As our programmes grow, we are seeking a highly organised and proactive Project Coordinator to support the day‑to‑day delivery of our projects and services.

Reporting to the Senior Projects Manager, this role will play a vital part in ensuring our projects run smoothly on time and on budget. You will work closely with NHS Champions (doctors, nurses, and healthcare professionals), internal colleagues and external partners to help coordinate activities, gather information, maintain accurate records, and support the successful delivery of all our projects.

This is a hands‑on, operational role, offering an opportunity to develop project management skills within a friendly and impactful children’s charity. You’ll play an important part in ensuring our projects make a meaningful difference to children and families across Sussex.

The location of this position is a mixture of office and site visits within Sussex.

Duties of the role 

Delivering incredible projects that save and improve lives.

Rockinghorse delivers and funds around 70 projects per year – supporting sick and disabled children in hospital.

Project Delivery & Day‑to‑Day Coordination

· Support the administration, coordination, and delivery of Rockinghorse projects across Sussex.

· Maintain project schedules, trackers, documentation, and communication logs.

· Organise meetings, site visits, check‑ins, project reviews, and installations.

· Coordinate logistics for small projects, including ordering items, liaising with suppliers, and arranging deliveries.

· Ensure accurate filing and record‑keeping across all project documentation.

· Prepare project reports for internal use.

· Support the Senior Projects Manager on the scoping out, development and implementation of new areas of work and projects for the charity.

· Maintain records on the projects database ensuring all records are accurate and up to date.

· Co-ordinate seasonal projects (e.g. Easter, Christmas) including collections and deliveries with supporters and beneficiaries.

Working with NHS Staff & Project Champions

· Support NHS staff and Rockinghorse Champions and NHS staff  to develop and submit project proposals.

· Be a point of contact for day‑to‑day project enquiries.

· Organise and deliver our biannual Projects Days, including scheduling, logistics, communication and follow‑up.

· Build positive working relationships with doctors, nurses, and healthcare teams to support smooth project development and delivery.

Monitoring, Evaluation & Impact

· Collect data, feedback, photos, and evaluation information for all projects.

· Support the Senior Projects Manager with implementing the charity’s impact and evaluation frameworks.

· Help prepare impact summaries for fundraising, communications, and reporting purposes.

· Maintain accurate monitoring records for project KPIs and outputs.

Internal Communication & Cross‑Team Support

· Provide regular updates to colleagues across Fundraising, Communications and Operations.

· Assist in preparing content and information for marketing and donor stewardship.

· Coordinate seasonal projects (e.g. Easter, Christmas) including packing, delivery, and volunteer support.

Operational & Administrative Support

· Assist with central office admin tasks related to project delivery.

· Support the organisation of project‑related events.

· Help maintain project files, compliance records, and data protection requirements.

· Assist with volunteer coordination for project‑related activities where required.

Person specification 

Essential experience, skills, and knowledge for the role: 

1. Experience supporting the coordination or administration of projects, programmes, or multi‑stakeholder activities.
2. Strong organisational skills with the ability to manage multiple tasks and deadlines.
3. Excellent communication and interpersonal skills, with confidence working with a range of stakeholders.
4. Ability to work proactively, use initiative and solve problems as they arise.
5. Good attention to detail and strong record‑keeping skills.
6. Competence with Microsoft Office (Word, Excel, Outlook) and willingness to learn new systems.
7. Ability to handle confidential and sensitive information appropriately.
8. A commitment to the mission and values of Rockinghorse Children’s Charity.
9. Knowledge of safeguarding and safe working practices.

Desirable experience, skills, and knowledge: 

1. Experience working in a charity, NHS, or healthcare environment, with a knowledge of paediatrics, neonates, youth work or other healthcare services working with children and young people.
2. Understanding of project evaluation, monitoring, or impact measurement.
3. Experience supporting finance, HR, operations, or volunteer functions.
4. Familiarity with compliance and data protection (GDPR) requirements.
5. Experience with project management or CRM systems (Rockinghorse uses e-tapestry).

Benefits of working for Rockinghorse Children’s Charity: 

· 25 days annual leave (prorated for part-time) plus bank holidays. 

· An additional day of annual leave on your birthday. 

· Christmas closure days (prorated for part-time) – up to three additional days of annual leave.

· Cycle to work scheme. 

· Competitive pension scheme. 

· Employee and dependants’ health cash plan including access to an online GP and counselling. 

· Family leave including maternity, adoption, shared parental and paternity leave. 

· Ongoing opportunities for learning and professional development for staff. 

· Quarterly reward and recognition days for all staff. 

· Opportunity for flexible, hybrid and part-time working. 

· Access to Enterprise Car Club. 

Rockinghorse is committed to building an inclusive workplace, with equity for all, whilst embracing and championing inclusion and diversity. We welcome applications from all. 

Application Process 

To apply, please send your CV and covering letter outlining how you fulfil the nine essential elements of the person specification.

Your covering letter must address your experience, skills, and knowledge against the nine essential elements of the person spec. Applications without a covering letter will not be considered. If you also have any of the five desirable criteria, please outline these too. 

If you need any support with the process or application, please get in touch. We can also talk to through the role and answer any questions you may have informally.

All applicants will be shortlisted (to go to interview) based on their ability to demonstrate they have, or can gain, most of the essential criteria for the role – as demonstrated in the covering letter.

Estimated Timeframes: 

· Application Deadline: midnight 5th April 2026

· Shortlisting: w/c 6th April 2026

· Interviews will be the: 15th or 16th April 2026

Interviews will be with the Senior Projects Manager and the Head of Philanthropy and Development and will consist of a series of set questions (the same for each candidate) about your skills, experience and knowledge relating to the post (Essential, Work and Desirable skills).

The interview will also be an opportunity to ask any questions you may have about the role, the charity, and the process of recruitment.

The role will be available from 1 April 2026 (depending on post holder’s availability).

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However, you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services, and care for anyone affected by breast cancer.

About the role

Do you live in Glasgow or the surrounding area, have excellent local knowledge and the skills to nurture established relationships whilst building a pipeline of new income opportunities?

We’re looking for someone who can join the team to cover the maternity leave of our senior community fundraiser[SG1] . If you love connecting with people and want to make a difference for people affected by breast cancer, we’d love to hear from you.

Offered as a fixed term contract of 12 months this position will play a key part in developing our presence in Scotland. This is designed to grow long-term income through a new, locally based relationship fundraising team.

This is your chance to build powerful local connections with new supporter individuals, clubs and societies, and local businesses – and help develop a thriving network of people that share our mission.

About you

You bring enthusiasm, strong communication skills and a genuine interest in people and relationship building.

You’re proactive, organised, and adaptable with a positive approach to trying new things. A natural collaborator, you have a flexible approach to your work and thrive in a busy environment.

You’re confident in approaching new contacts and are experienced in developing new relationships from scratch which have delivered income in both the short and long term. Your approach to relationship management is best in class and you've proven that you can take the initiative to make ideas happen.

Alongside these skills and your previous experience, you have the passion that will help grow engagement and income in your region.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role

This role is primarily based in our Glasgow office.  Our hybrid working model allows you to work up to 3 days per week at home.   Regular travel will be required to meet supporters in your region, as well as occasional travel to our London or Sheffield offices.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions, please contact the Breast Cancer Now recruitment team

Our commitment to equity, diversity, and inclusion

We’re committed to promoting equity, valuing diversity, and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date Tuesday 31 March 2026 9 am

Interview date 7 April 2026

The Breast Cancer Now careers website will be down for maintenance on Monday 23 March between 9 am – 11 am

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible if you’re interested in this opportunity.

About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

Benefits: 

• 30 days of annual leave (plus 8 bank holidays)
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Gym Membership

Reports to: Senior Business Operations Manager 

Based: Battersea Park, Wandsworth, Southfields 

Salary: £39,000 - £42,000 per annum

Contract: Full Time Permanent 

Work Arrangement:  Office Based, On-site 

DBS: Basic 

General Overview: 

The Events Team is a busy, creative and close-knit group of vibrant professionals who pride themselves on being solution-focused and going the extra mile for clients and partners. 

We are looking for someone with proven venue or events operations experience who is passionate about supporting teams to deliver exceptional events. The successful candidate will be highly organised, detail-orientated and confident working in a hands-on environment — willing to set up spaces, solve problems in real time and step in wherever needed to ensure events run smoothly. 

This role suits someone who thrives in a fast-paced environment, thinks on their feet and brings a proactive, positive and collaborative approach to operational delivery. 

Role Overview:  

The Events Operations and Venues Manager is responsible for the day-to-day operational management of Events-run venues and the delivery of safe, efficient and high-quality event environments across multiple parks, community venues and outdoor event sites. The role supports the overall event management function while managing part of the Venues Team and ensuring operational excellence across all spaces. 

This position leads on operational logistics, facilities management and on-site delivery, ensuring venues are compliant, well-presented and fully prepared to support a diverse programme of events. The role is highly hands-on, requiring strong organisation, attention to detail and the ability to problem-solve quickly in fast-paced live environments. 

Main Duties/Responsibilities:   

Team & workforce management 

• Line manage Duty Managers and oversee the wider casual workforce including Event Assistants, Security, Caretakers and Cleaners. 
• Lead Recruitment, onboarding and ongoing training of casual staff 
• Ensure appropriate staffing levels and skill mix across all events and venues taking responsibility for the rota system 
• Ensure effective coordination of rotas and cross-team event activity.  

 Venue Operations & Facilities Management 

• Lead the day-to-day operational management of all Events-run venues. 
• Ensure venues are compliant, safe, well-presented and fit for purpose. 
• Coordinate planned and reactive maintenance with central operations teams. 
• Oversee venue equipment procurement and asset management. 
• Manage venue contractors and oversea repair works in Event spaces. 
• Contribute to twice-yearly Council H&S audits. 

 On-Site Delivery 

• Support the Head of Events and Production Team in delivering Enable-Produced Events 
• Provide hands-on operational leadership during live events. 
• Deliver full event management of ad hoc or operationally complex events where required. 

 Health & Safety  

• Lead on Health & Safety across Events and Venues operations. 
• Own and continuously improve operational H&S frameworks, policies and safe systems of work. 
• Work alongside the Operations team to ensure venue Risk Assessments are robust and up to date and operationally effective for event spaces 
• Oversee contractor compliance including RAMS, insurance and method statements. 
• Quality assure weekly, monthly and event-specific H&S inspections. 
• Contribute to audits, investigations and incident reviews. 
• Embed a proactive safety culture across the Events Team. 
• Represent the Events Team on operational and Health & Safety matters, coordinating with central Operations and Council stakeholders as required. 
• Provide assurance reporting to senior management as required.

Financial & Commercial Oversight 

• Manage operational budgets and monitor expenditure. 
• Update and reconcile supplier costs and credit card logs. 
• Seeking quotes for goods and services in line with Enable’s Procurement Code, and raising purchase orders as required 
• Assist with contractor invoice processing and ensure timely follow-up where required. 
• Contribute to budget forecasting and cost control. 
• Ensuring all timesheets for casual staff are accurate and processed on time 
• Managing supplier performance against SLA’s, monitoring cost control and value for money 
• Carrying out other duties/ projects as directed by the Head of Events

Skills and Experience: 

• Previous venue management experience
• Previous line management experience 
• Previous project management experience
• Demonstrable experience of writing Standard and Emergency Operating Procedures 
• Competence using a range of office software, including outlook, excel and databases 
• Excellent written skills with a high level of confidence speaking to people on the phone 
• Strong organisational skills, with the ability to effectively manage multiple tasks/projects against tight deadlines 
• Strong interpersonal skills with the ability to build working relationships 
• Ability to work independently while operating within the wider team structure 
• Confident driver with clean driving licence - required driving in role 
• Able to work flexible hours including weekends, early mornings and late nights 

This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.  

Age UK Hammersmith and Fulham works to improve the quality of life and enhance the status and influence of older people. From now on, we intend to diversify our income, particularly from unrestricted sources, to sustain and develop our work. The role works closely with the CEO to develop the fundraising strategy and reporting to the Fundraising Subcommittee.

An experienced and talented Fundraising Manager who can develop and execute an effective fundraising strategy to deliver growth across a wide range of existing and new income streams.

You will have the proven ability to research and develop winning fundraising applications, negotiate sponsorship deals and develop and maintain positive relationships with donors. A natural multi-tasker, you will have the flexibility to manage a varied workload, juggling responsibility for meeting bid deadlines, ensuring delivery of fundraising events, reporting to funders and managing key corporate accounts. With attention to detail and excellent written and verbal presentation, you will also have the negotiation and project management skills to co-ordinate the production of complex bids and budgets.

Fundraising Leadership Structure
Overall leadership, accountability, and ownership of fundraising strategy and outcomes sit with the Chief Executive. The Fundraising Manager provides strategic, operational, and relationship‑driven support within this CEO‑led framework, ensuring delivery of high‑quality fundraising activity, insight, and stewardship.

About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

Benefits: 

• 30 days of annual leave (plus 8 bank holidays)
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Gym Membership

Reports to: Senior Business Operations Manager 

Based: Battersea Park, Wandsworth, Southfields 

Salary: £39,000 - £42,000 per annum

Contract: Full Time Permanent 

Work Arrangement:  Office Based, On-site 

DBS: Basic 

General Overview: 

The Events Team is a busy, creative and close-knit group of vibrant professionals who pride themselves on being solution-focused and going the extra mile for clients and partners. 

We are looking for someone with proven venue or events operations experience who is passionate about supporting teams to deliver exceptional events. The successful candidate will be highly organised, detail-orientated and confident working in a hands-on environment — willing to set up spaces, solve problems in real time and step in wherever needed to ensure events run smoothly. 

This role suits someone who thrives in a fast-paced environment, thinks on their feet and brings a proactive, positive and collaborative approach to operational delivery. 

Role Overview:  

The Operations and Facilities Manager is responsible for the day-to-day operational management of Events-run venues and the delivery of safe, efficient and high-quality event environments across multiple parks, community venues and outdoor event sites. The role supports the overall event management function while managing part of the Venues Team and ensuring operational excellence across all spaces. 

This position leads on operational logistics, facilities management and on-site delivery, ensuring venues are compliant, well-presented and fully prepared to support a diverse programme of events. The role is highly hands-on, requiring strong organisation, attention to detail and the ability to problem-solve quickly in fast-paced live environments. 

Main Duties/Responsibilities:   

Team & workforce management 

• Line manage Duty Managers and oversee the wider casual workforce including Event Assistants, Security, Caretakers and Cleaners.
• Lead Recruitment, onboarding and ongoing training of casual staff 
• Ensure appropriate staffing levels and skill mix across all events and venues taking responsibility for the rota system
• Ensure effective coordination of rotas and cross-team event activity.

 Venue Operations & Facilities Management 

• Lead the day-to-day operational management of all Events-run venues.
• Ensure venues are compliant, safe, well-presented and fit for purpose.
• Coordinate planned and reactive maintenance with central operations teams.
• Oversee venue equipment procurement and asset management.
• Manage venue contractors and oversea repair works in Event spaces.
• Contribute to twice-yearly Council H&S audits. 

 On-Site Delivery 

• Support the Head of Events and Production Team in delivering Enable-Produced Events 
• Provide hands-on operational leadership during live events.
• Deliver full event management of ad hoc or operationally complex events where required.

 Health & Safety  

• Lead on Health & Safety across Events and Venues operations.
• Own and continuously improve operational H&S frameworks, policies and safe systems of work.
• Work alongside the Operations team to ensure venue Risk Assessments are robust and up to date and operationally effective for event spaces
• Oversee contractor compliance including RAMS, insurance and method statements.
• Quality assure weekly, monthly and event-specific H&S inspections.
• Contribute to audits, investigations and incident reviews.
• Embed a proactive safety culture across the Events Team.
• Represent the Events Team on operational and Health & Safety matters, coordinating with central Operations and Council stakeholders as required.
• Provide assurance reporting to senior management as required.

Financial & Commercial Oversight 

• Manage operational budgets and monitor expenditure.
• Update and reconcile supplier costs and credit card logs.
• Seeking quotes for goods and services in line with Enable’s Procurement Code, and raising purchase orders as required 
• Assist with contractor invoice processing and ensure timely follow-up where required.
• Contribute to budget forecasting and cost control.
• Ensuring all timesheets for casual staff are accurate and processed on time 
• Managing supplier performance against SLA’s, monitoring cost control and value for money 
• Carrying out other duties/ projects as directed by the Head of Events

Skills and Experience: 

• Previous venue management experience
• Previous line management experience 
• Previous project management experience
• Demonstrable experience of writing Standard and Emergency Operating Procedures 
• Competence using a range of office software, including outlook, excel and databases 
• Excellent written skills with a high level of confidence speaking to people on the phone 
• Strong organisational skills, with the ability to effectively manage multiple tasks/projects against tight deadlines 
• Strong interpersonal skills with the ability to build working relationships 
• Ability to work independently while operating within the wider team structure 
• Confident driver with clean driving licence - required driving in role 
• Able to work flexible hours including weekends, early mornings and late nights 

This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.  

Woodgreen Pets Charity has been helping pets and their owners live happier, healthier lives for over 100 years. From rehoming and community support to education and advocacy, our work is powered by dedicated people and a focus on reaching communities so that our voice can play an important role in shaping conversations about animal welfare.

We are in an exciting period of growth and transformation and are looking to appoint a Legacy Engagement Manager to our team on a 9-month fixed term basis.  Responsible for developing and implementing our Legacy and In Memory marketing strategies, supporter journeys, and operational plans, our successful applicant will support Woodgreen’s Senior Development Manager to evaluate campaigns and activities, drawing conclusions and making recommendations to support us in securing a growing pipeline of legacy pledgers.

By developing and delivering campaigns in the retention/stewardship stages of the legacy supporter journey they will increase In-Memory income and report and evaluate retention and stewardship activities against objectives and KPIs, ensuring that key learnings are used to inform future development activity.  Planning and developing Woodgreen’s supporter journeys across Legacy, Pet Promise and In Memory our successful candidate will ensure alignment with both Woodgreen’s acquisition strategy and Individual Giving communications and journey.

If you are;

• Experienced in developing and implementing supporter journey programs, events and direct marketing campaigns.
• Enjoy working with data and fundraising databases to develop and measure effective marketing strategies and activities.
• Have substantial analytical skills and attention to detail, specifically in relation to supporter relationships, retention and development management.

And have a good knowledge of best practice legacy marketing and fundraising strategies coupled with a knowledge of, and commitment to, compliance with fundraising codes of practice, fundraising regulator guidelines and data protection regulations we would love to hear from you!

This is a full time 9 month fixed-term opportunity, working 37.5 hours per week on a hybrid basis with the expectation that our successful candidate will work from our Godmanchester site approximately 1 - 2 days a month dependant on business need.  The starting salary for this position will be £35,598 - £43,507 pro rata per annum depending on experience.  This is complemented by;

• Pro rata equivalent of 36 days annual leave per year (inclusive of bank holidays) 
• Up to 8% employer pension contributions
• Support towards healthcare costs (cashplan)
• Employee wellbeing package to include free access to Headspace
• Life assurance (4x salary)
• Benefits hub – exclusive discounts on popular brands
• 25% discount in our charity shops

Please note that you will need to have existing Right to Work in the UK to apply for this opportunity as we are unable to provide visa sponsorship.

Woodgreen is committed to making our recruitment processes accessible to all and, as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.

Early application is encouraged as this position may close sooner than the stated deadline if a suitable candidate is found.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.

Communications Assistant

• 15 hours per week at £15.00 an hour (Actual salary £11,700 - FTE £27,300)
• Hours may be worked flexibly over a minimum of 3 days a week
• Home based with occasional prearranged in person meetings

The Communications Assistant will provide hands-on support to the Communications Manager in the ideation, creation and delivery of our regular external communications. This includes helping to grow our social media following, creating and scheduling content, sourcing and designing images, providing copywriting support, and responding to comments across our channels. The role will also involve drafting and scheduling newsletters and providing administrative support with our databases.

This is a 15‑hour‑per‑week role, with the potential to grow in the future. Ideally, we are looking for someone who can spread their hours across the week to support consistent content delivery, but we are open to discussing alternative working patterns for the right candidate.

The successful candidate will have experience in a communications, marketing or social media role. They will be proficient in Adobe Illustrator and have basic video editing and/or animation skills. Strong copywriting skills and the ability to adapt tone of voice for different channels are essential, as is confidence using Mailchimp or similar email marketing platforms.

We are a busy remote team, and this role offers plenty of scope to work autonomously and flexibly. You’ll gain experience across a wide range of areas and develop your skills in a supportive, hands‑on environment, with opportunities to contribute to the creative direction of our communications.

Closing date: 19th April 2026

Interviews: 29th April 2026

This new role will take over responsibility for developing and managing all finance activities and reporting in this rapidly growing charity. You will have the opportunity to shape the role and the evolution of the charity as we grow, implementing financial processes and systems. As a key member of the Management Committee, you will work closely with the CEO, the Office Manager and the Honorary Treasurer.

Key tasks and responsibilities

• Ensure accurate and timely financial records of all income received and expenditure incurred
• Implement a new accounting system, as the charity’s growth takes it from excel bookkeeping to a new integrated finance and reporting system
• Liaise with the payroll bureau to ensure accurate and timely processing and payment of monthly salaries and related costs
•  Working with the FHL office in Bethlehem, maintain accurate records of grants paid
•  Monitor and maintain correct reporting of Restricted and Unrestricted income and expenditure
• Manage all UK banking activities and maintain oversight of the charity’s bank accounts in Bethlehem 
• Prepare, validate and submit regular Gift Aid claims to HMRC
• Prepare monthly management accounts for the Management Committee and Board of Trustees
• Working with the CEO and Treasurer, prepare annual budgets and periodic reforecasts as required
• Working closely with our external auditors, deliver an effective year end close and audit process and ensure submission of Annual Trustees’ Report and Financial Statements to the Charity Commission 
• Supervise the Office Finance Administrator
• Assist in the formulation and implementation of financial policies, procedures and controls
• Perform any other duties as reasonably required within this role to support the work of the charity

This job description is not exhaustive; it outlines the primary duties and is subject to change in consultation with the post holder. Projects and priorities may vary from time to time as required

For full details, see the application pack or our website

About Chapter One

Chapter One is a growing charity dedicated to ensuring every child has access to one-to-one reading support at the time they need it most. 

We support children at every stage of their primary reading journey through three programmes - Early Literacy Intervention, Online Reading Volunteers, and Book Clubs - helping them build both the will and the skill to read. Our innovative Online Reading Volunteers Programme aims to support 3,500 children facing disadvantage during the 2025-26 academic year, pairing five to eight-year-old children with reading support volunteers from over 180 local and national businesses. Our unique approach requires volunteers to commit just 30 minutes a week for an entire academic year, using our bespoke digital platform. The results are transformative, significantly boosting children's reading confidence and ability. 

For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.

About the role

With ambitious targets to support thousands more children by 2029, Chapter One is seeking a passionate, energetic Fundraising Officer to be an integral part of our Fundraising team. Reporting to our Fundraising Manager, you’ll generate income from a range of existing and new trusts and foundations, along with individual fundraising activities, to contribute towards the 2025-26 fundraising target. The fundraising budget in 2026-27 will be £356,000, when you’ll have an individual target.

This role is ideal for an early career professional who can write creative, compelling proposals and build impactful relationships to make your mark in a fast-growing charity which is flexible and agile. You’ll be a proactive, determined self-starter and have high standards for yourself and others. You’ll develop and manage a funding pipeline by investing in thorough research and relationship cultivation, and you will thrive in working with funders, partners and supporters on a day-to-day basis. 

Key responsibilities

Deliver the fundraising plan 

• Work collaboratively with the Fundraising Manager to grow Chapter One’s fundraising portfolio and meet agreed income targets from trusts and foundations. 

• Maintain a portfolio of existing trusts and foundations, ensuring an excellent cultivation and stewardship journey​ in order to build relationships and maximise income. 

• Proactively identify and research new prospective trust funders, finding creative ways to engage with them to secure support.

• Create compelling and tailored fundraising applications and reports, ensuring there is a strong emotional case for support and accuracy, to inspire prospects and supporters across trusts and foundations. 

• Contribute to the highest levels of donor care for supporters, including creative stewardship, adhering to all grant conditions and responding in a timely manner to all enquiries from supporters and prospects. 

• Research, interpret and present data about literacy and impact that makes a compelling case for Chapter One’s programmes. 

• Contribute to internal planning and budget setting for restricted and unrestricted activities, setting out clear plans and a pipeline for income generation from trusts and foundations.

• Work with the Fundraising Manager, Corporate Partnerships team and Communications team to support the development of strategies and campaigns to grow individual giving from existing volunteers and supporters.

• Undertake administrative duties to support the delivery of individual fundraising initiatives including matched-giving campaigns and Payroll Giving. 

• Work closely with the Fundraising Manager, Corporate Partnerships team and Communications team to ensure a cohesive approach and maximise all fundraising opportunities.

General

• Oversee and maintain specific fundraising administrative processes, including recording of activity on the Salesforce CRM and internal databases.

• Maintain up-to-date knowledge of fundraising regulations, networks, and developments across the sector. 

• Adherence to Chapter One’s Donation Acceptance Policy.

• Contribute to forecasting and regular reporting, producing verbal and written reports for senior management as required.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• A commitment to Chapter One’s mission and values.

• Experience of fundraising, ideally from trusts and foundations. 

• A demonstrable track record of successfully generating income and achieving targets. 

• An ability to create compelling and successful fundraising applications and proposals. 

• Excellent written communication skills, with an understanding of how to tailor communications for different audiences/contexts.

• Strong interpersonal skills, with the ability to build and manage relationships with a range of stakeholders, both internally and externally. 

• Evidence of effective prospect research, growing and managing a pipeline, planning for your portfolio and increasing income​.

• Good financial acumen and proven ability to present complex financial information accurately.

• Excellent organisational skills, attention to detail and high levels of accuracy.

• Ability to effectively work under pressure and manage conflicting priorities.

You’ll be more successful in the role if you have:

• Experience of individual giving or employee fundraising.

• Experience of working in a charity that has a strong corporate volunteering offer.​

• Experience using the Salesforce CRM.

How to Apply

Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should:

1) Detail your relevant experience, including clear examples.

2) Tell us the story of a successful fundraising relationship that you have been involved in, how much you raised and what you did to make it succeed.

3) Tell us about how our organisational mission is in line with your values.

Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a letter that stands out. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.

As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. We believe that a diverse organisation is one that is more innovative, more creative and gets better results.

Chapter One is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.