Supporter database manager jobs
Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed.
After visiting Smart Works, 67% of clients secure a job within a month, gaining financial independence and transforming their lives.
The Smart Works service is delivered in London, Manchester, Edinburgh, Birmingham, Newcastle, Reading, Bristol and Leeds. Over the past ten years, Smart Works has helped over 50,000 women, and last year alone we reached 10,600 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.
In March 2025, Smart Works completed their Three-Year Plan that saw the charity double the number of women helped annually from 5,000 to 10,000 women a year. To achieve this, we grew our existing centres and opened a new centre.
More information about who we are can be found on our Smart Works website.
About This Role
We are looking for an exceptional Volunteer Manager to lead and nurture our London volunteer community, which is made up of almost 400 volunteers. This role is key to ensuring every volunteer feels valued, supported, and inspired to give their best in helping women succeed in their employment journeys.
You will be responsible for the full volunteer journey – from recruitment, induction, and training through to ongoing engagement and recognition. You’ll work closely with colleagues across the London centres and the wider Smart Works network to ensure our volunteer community remains strong, inclusive, and aligned with our values.
The role would be based across all three London centres (Islington, Ladbroke Grove and Croydon), and there will be occasional evening and weekend work, for which time off in lieu is given.
The successful candidate will build strong working relations with our staff team and volunteers, as well as the teams across Smart Works centres in the UK. We are a community that shares a passion to empower women to thrive in work and life, determined to meet our aim of helping as many women as we can back into work.
How to Apply
To apply, please submit a CV and a cover letter (no longer than two pages) with answers to the following questions through our recruitment system by 9am on Monday 24th November.
- Why do you want to work for Smart Works? (Max 200 words)
- What experience do you have of recruiting, onboarding, managing and supporting volunteers to deliver a high-quality service? (Max 300 words)
- Why do you think you are well suited to the role of Volunteer Manager? (Max 300 words)
Your application should be addressed to Fiona Hollow (Head of London Service Delivery).
First round virtual interviews will be held on Thursday 27th November and second round in person interviews will be held on Monday 1st December.
If you require any reasonable adjustments or alterations for the application and recruitment processes, please contact us.
Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.
At Smart Works we will apply suitable measures to keep your information secure in accordance with our Privacy Policy (a current version of which is available on our website).
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.



The client requests no contact from agencies or media sales.
This role is for you if you are self-motivated and driven to ensure that targets are hit and projects are delivered to the highest possible standards.
Closing date is 9am on Wednesday 3rd December 2025.
If you would like an informal discussion about this opportunity or have any specific questions, you can arrange a call with Sarah Rutherford, please see the jobs section on our website for details.
Please see our recruitment pack on our website for more information and on how to apply.
Should you need any adjustments to the recruitment process, either at application or interview, please contact us.
About the Role
We are seeking an experienced, dynamic relationship fundraiser to lead a step-change in major donor giving at the Trust.
This role is for you if you are self-motivated and driven to ensure that targets are hit and projects are delivered to the highest possible standards.
You will have demonstrable experience of securing and managing 5-figure+ gifts from donors and be a sophisticated communicator with a collaborative approach and the confidence to build relationships with and inspire colleagues, Trustees and donors.
About the Trust
Herts and Middlesex Wildlife Trust is a local conservation charity working to protect wildlife and help people connect with nature. With a team of volunteers we care for wild places so that nature has a place to thrive. We help people experience the wildlife on their doorsteps and to take steps to protect it.
We believe that wildlife should have space to thrive alongside our everyday lives and that everyone benefits from having access to nature.
Our head office is based in the attractive setting of Verulamium Park on the outskirts of St Albans. Our staff team are enthusiastic, friendly and committed to wildlife conservation and exemplifies our values of professionalism, valuing contributions by others and continuing to improve.
How do we support you?
The Trust strives to be a positive employer supporting our staff through flexible and hybrid working, and training and development. We recognise the importance of our staff team and looking after their health and wellbeing. Our values and expected behaviours reflect the culture which the Trust seeks to maintain to ensure productive, efficient, effective and pleasant workplaces and roles.
In support of this, we offer an excellent benefits package, ranging from office perks, generous leave entitlements and financial benefits. You can find out more on our website.
As an employer we are committed to promoting and protecting the physical and mental health of all our staff.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
General Overview
FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.
As the Therapeutic Team Manager, you will oversee the qualified and non-qualified therapeutic staff working across multiple teams.
We provide group trauma recovery, facilitated by Adult Therapeutic Practitioners, domestic abuse education, Children Therapeutic Practitioners, and specialist Counsellors. These offerings help people who have experienced trauma, like domestic abuse, to recover. We use a survivor-informed, peer-led model for self-advocacy, empowerment, and independence to help people through a person-centered approach.
As Team Manager, you will play a pivotal role in fostering a psychologically safe and supportive environment for staff working in emotionally demanding roles. You will lead with empathy and integrity, ensuring team members feel heard, valued, and empowered to raise concerns without fear. Through regular supervision, reflective practice, and wellbeing initiatives, you will promote resilience and mental health, enabling staff to deliver high-quality, trauma-informed support to survivors of domestic abuse.
You will support teams to deliver consistently excellent support to people using our services, ensuring contract compliance, and drive continuous improvement and innovation in a changing landscape.
FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.
This role may include evening and weekend work when required.
Key Responsibilities
To provide leadership, direction and support to practitioners including leading in recruitment, training, scheduling and supervising staff, ensuring excellent management of the team delivering domestic abuse support to high-risk service users.
On a day-to-day basis oversee the performance of practitioners and Senior Practitioners, acting as the main point of contact for the staff.
To line manage the Senior Practitioners and Counsellors, providing case management supervision, line management support, allocation of cases and ensuring all staff are supported to meet their full potential.
To continue the development of practitioners and counsellors into a cohesive and supportive team, through the use of open communication, team meetings and coaching. This will include developing the specialist therapeutic roles.
Additionally, to support the MARAC process and wider information sharing with statutory partners.
Ensure the services work to applicable accreditations and professional standards.
To promote a culture of engagement, improvement and best practice within the therapeutic teams, to deliver a high quality and accessible service.
To develop and maintain a culture and systems that promote trauma informed practice and equality within the therapeutic team, valuing diversity and offering empathy to victims of abuse, people who cause harm and violence.
To lead on reporting outcomes linked to the therapeutic team and the support of people using services.
Carefully monitor and evaluate the performance of the therapeutic team, with a focus on quality assurance.
Proactively build relationships with the wider statutory and voluntary partners across FearFree services, with a focus on supporting high risk adult victims of domestic abuse.
Actively network across the operating area to build the charity’s reputation and harness support for the organisation.
Application
To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree.
There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.
For information about the processing of your personal data at FearFree, please visit our website.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraiser - Home Counties
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team. As a key part of our fundraising efforts in our high-performing East region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year. You will also be responsible for driving initiatives to increase our profile and supporter base within Buckinghamshire, Bedfordshire, Hertfordshire, Northamptonshire and Essex.
Key Responsibilities:
- Generate income across a range of community fundraising initiatives and events, with the opportunity to lead on key projects
- Steward supporters to help drive the charity’s fundraising activities and growth
- Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders
- Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research
Requirements:
- At least one year of fundraising experience, with a proven track record in income generation
- Strong experience in supporter stewardship
- Excellent communication skills, with the ability to engage and inspire supporters and partners alike
- Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure
If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.
We will give preference to those candidates living in the Bucks, Beds and Northants areas of this region.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
Closing Date: 14th December 2025
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.
The Community Fundraising Manager is an exciting role at MDUK, that will sit within the Fundrasing Team. This role is central to building relationships, engaging local communities, and driving fundraising initiatives across the region. Being based in or regularly present in Northern Ireland is essential to effectively deliver on the role’s objectives and maintain close connections with supporters and stakeholders.
In Community Fundraising we are the team that builds relationships with our supporters, families, and event participants to fundraise so that MDUK can continue to find treatments and ultimately cures through research, and to drive improvements in care and quality of life.
In this small but close team there are four other Community Fundraising Managers covering the rest of the UK and a Senior Manager who can support you and the rest of the team in delivering an excellent supporter journey to deliver the charities aims.
You will build relationships and manage both supporters and volunteers within the local community creating an impact by maximising financial contributions and raising awareness of fundraising for Muscular Dystrophy UK.
You will need a flexible approach to your working hours as the role may require some evening and weekend work.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.
We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: Home Based - Northern Ireland
Closing date: Friday 14th November 2025
Please download the job description to see full role responsibilities
NB: Please note that we are interviewing on a rolling basis and may close the advert earlier than the stated deadline if we successfully fill the role.
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In this pivotal role, you’ll be the central source of safeguarding expertise - advising senior leaders, shaping strategy, and ensuring best practice is embedded throughout our services. You’ll lead on strategy, practice, training, data analysis, and multi-agency collaboration, all while promoting a culture of empowerment, co-production, and service user voice.
What we’re looking for:
• Extensive safeguarding experience with children and/or vulnerable adults
• A relevant health/social care qualification (e.g. Social Work Degree)
• Strategic thinker with strong leadership, communication, and analytical skills
• Commitment to social justice and the Christian values of the YMCA
Why join us?
You’ll be part of a forward-thinking team making a real difference in the lives of vulnerable individuals. We offer flexible working, professional development, and this role provides the opportunity to shape safeguarding practice at every level.
Location: Minimum 3 days in our central hub, (currently Hatfield moving to Watford in April’26), with the ability to work flexibly across Herts, Beds, Bucks & beyond. There may be some occasional evening meetings as part of the role.
We look forward to receiving your application and learning more about how your skills, experience, and passion align with this role. Joining our team means contributing to meaningful work that makes a real difference — and we can’t wait to hear from you!
Important: We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.
As some of our roles involve working with vulnerable members of society, this position may require a Basic or Enhanced Criminal Disclosure, which will be conducted once a conditional offer is made
Previous Applications: We welcome applications from all qualified candidates. However, if you have applied for a similar role within the last 6 months and were not successful, please consider whether your experience has developed further before reapplying
Accessibility & Adjustments: We are committed to making reasonable adjustments throughout our recruitment process and will strive to be as accommodating as possible. Please inform us in advance of any arrangements you may need to fully participate in the process.
At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities.
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
The client requests no contact from agencies or media sales.
An exciting opportunity to engage the media and drive real change. Join the Dignity in Dying team and help lead a national campaign for assisted dying law reform.
· Dignity in Dying is the UK’s leading campaign for assisted dying law reform. We fight for a compassionate assisted dying law for terminally ill, mentally competent adults. We are a national campaign and membership organisation campaigning for change across the UK.
· Compassion in Dying is a national charity working to amplify people’s voices, shift attitudes and drive changes to the healthcare system so people’s end-of-life decisions are heard, understood and respected when it matters most. We support people to start honest conversations about death and dying, and record and revisit their wishes whenever they want to.
The role
We are looking for an experienced, proactive media professional to join our team during a crucial phase of Dignity in Dying’s campaign. We welcome applicants with a strong news-sense, political nous and a flair for story-telling who can use the media and other channels to effectively influence a range of audiences. At a pivotal time for the movement for choice at the end of life, the successful candidate will be a team-player who can communicate complex subject matter in compelling and creative ways, keep abreast of media and political trends, support the delivery of national and regional comms plans and champion the voices of terminally ill people and bereaved families - both inside and outside Parliament.
Key responsibilities
- Support the Campaigns and Communications team in monitoring, evaluating and securing media coverage, along with developing and rolling out campaign activities.
- Assist in the efficient running of the press office including responding to incoming media enquiries in a timely manner, drafting and issuing media comments, compiling spokesperson briefings, and building and maintaining media lists.
- Oversee our media monitoring and its timely dissemination to staff, stakeholders and supporters, identifying where reactive responses are necessary or where there are proactive opportunities.
- Use the media monitoring to understand different media outlets' tone and framing of the issue, how this can impact our messaging and influence further opportunities for the campaign.
- Act as key point of contact with relevant suppliers, i.e. media monitoring providers, to ensure efficiency and value for money, identifying and acting upon opportunities for improvement.
- Support the organisation’s work with terminally ill people and bereaved relatives who act as personal stories and spokespeople for our campaigns, projects and programmes, namely by responding to those who get in touch to share their experience in a professional, sensitive and timely manner, assessing suitability for media or other campaign work, and triaging to other members of the team where appropriate.
- Maintain and update the personal story database to ensure usability and access from relevant members of the team while ensuring GDPR is upheld.
- Work with the Media & Campaigns Officer to secure local and regional coverage of personal stories, influential figures, local campaign activity and relevant research, informed by our national media strategy and plans.
- Work closely with the Officer and Manager to plan media logistics for demonstrations, liaising with journalists, being proactive to ensure the smooth running of the event, and supporting personal stories and spokespeople.
About you
Essential Experience
• Experience of working in a media and/or campaigns role.
• Demonstrable creative skills and ability to develop new ideas.
• Good organisational skills and experience of working flexibly and nimbly to focus on a variety of tasks.
• Past examples of being able to work with minimal direction and with own initiative.
Desirable Experience
• Demonstrable ability to turn complex arguments into clear, concise and engaging messages understandable to a range of audiences.
• An interest in politics, current affairs and debates on legal and ethical issues.
• Experience of monitoring and analysing media coverage, and drafting and issuing comment to the media.
• Experience of dealing with sensitive subject matter and interacting with advocates, campaigners or service users with personal experiences.
Skills and Abilities
• Excellent verbal and written communications skills, with the ability to communicate persuasively with internal and external stakeholders.
• Good interpersonal skills including the ability to build and manage relations with journalists, case studies, patrons and other supporters more generally and the ability to work constructively in a team.
• Ability to empathise with people who may be distressed and in difficult circumstances.
• Ability to plan, organise and prioritise own work to manage conflicting priorities and ensure deadlines and objectives are met.
• Excellent attention to detail and good IT skills, including databases, excel spreadsheets, word-processing, e-mail and internet.
• Willingness and ability to develop new skills and assimilate new information.
Values
· Commitment to Dignity in Dying’s vision and mission.
· Commitment to Compassion in Dying’s vision and mission.
Organisational behaviours
Leading by example - You lead by example through your behaviours and motivate others through your professional approach to work.
Trust and respect others - You are aware of your impact on others and treat other people with kindness and respect. You value diversity and listen carefully to understand the views of others.
Proactive and supportive team member - You work with others to reach a common goal by sharing information and supporting
colleagues.
Strive to be the best - With a positive attitude, you work to a high standard to meet personal and organisational expectations.
Responsibility and initiative - You take ownership of your work and take responsibility for your actions and decisions. You use your initiative and take pride in what you do.
We are the leading UK movement for end-of-life choice. We campaign for a safe and compassionate law for terminally ill, mentally competent adults.
The client requests no contact from agencies or media sales.
We are recruiting for an Individual Giving Manager to drive and deliver our ambitious fundraising strategy in order to support the work of Life. The Individual Giving Manager will create, test, monitor and evaluate appeals and campaigns, lead on Legacy (and in-memoriam) giving, lottery and raffle and other income streams associated with individual giving.
About Life:
Life is a UK charity for vulnerable women and families facing unexpected pregnancy or pregnancy loss. Life’s aim is to provide housing, care and support to vulnerable pregnant women (typically aged 16-25) who are in crisis situations, such as those facing homelessness (or at risk of), escaping abuse or other traumatic circumstances. We offer supported housing, a helpline and counselling service, and other practical and emotional support. Our services are inclusive; non-judgemental; and client-centred.
Our Values:
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal.
- Solidarity – We’re with you and for you.
- Community – We’re better together.
- Charity – Doing good for one another.
- Common good – Building a better world.
About You
Reporting to the Head of Fundraising, the postholder will work closely with colleagues across the Income Generation and Marketing teams to deliver on a positive donor/ supporter experience with the aim of retention of current supporters for the long-term as well as acquisition of new donors, maximising the potential of all of our supporters. It forms a central part of the overall fundraising strategy, with the ultimate aim of growing our individual giving income to increase the impact of the charity and benefit those needing support in pregnancy, pregnancy loss or in the early years of having a baby.
Information about the role:
For further information, please see the attached job description on our website.
Salary: £36,000 – £40,000 per annum
Hours: 35 hours per week
Location: Home Based with occasional travel to Head Office (Leamington Spa)
Please note that this vacancy may close earlier than the advertised closing date if a suitable candidate is found.
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Extra annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
IT & Data Support
Location: London (Hybrid – minimum 3 days onsite at Head Office)
Team: Finance & Operations
Reports to: Head of Technology & Data
Salary: Circa £34k
About us
BVA is the largest membership community for the veterinary profession in the UK, we champion, support, and empower more than 19,000 vets of all ages, stages, and disciplines.
The Role
We are seeking an enthusiastic and proactive IT & Data Support professional to join our team. In this pivotal role, you will:
- Be the first point of contact for staff technology queries (hardware, software, connectivity, CRM, Microsoft 365, etc.).
- Troubleshoot and resolve straightforward issues; escalate complex cases to suppliers or the Head of Technology & Data.
- Log and monitor support cases with third-party suppliers, ensuring timely resolution.
- Support the day-to-day operation of our CRM system, assisting with user queries, data issues, and development needs.
- Assist colleagues across the organisation with CRM queries, data and reporting requests, and member data analysis.
- Develop, maintain, and run routine reports to support business activities, ensuring data accuracy and consistency.
- Work with the Head of Technology & Data to build dashboards and reports (Power BI or equivalent) to monitor KPIs and member engagement.
- Provide informal training, knowledge-sharing sessions, and guidance materials to help colleagues make the best use of technology and data.
- Maintain accurate records of issues, resolutions, and supplier interactions to build organisational knowledge.
- Support compliance with data protection and IT security practices.
- Contribute to documentation of processes, FAQs, and how-to guides for internal use.
Essential:
- Good working knowledge of Microsoft 365 administration (Outlook, Teams, Word, Excel, SharePoint).
- Experience working with CRM systems and handling data queries.
- Strong analytical skills with the ability to produce accurate reports and interpret data.
- Excellent communication skills, able to explain technical and data concepts clearly to non-technical colleagues.
- Strong organisational skills and attention to detail.
- Ability to prioritise and manage multiple workstreams.
- Customer-service orientation with a problem-solving mindset.
Desirable:
- Knowledge of data structures, relational databases, and reporting best practice.
- Experience with Microsoft Dynamics CRM.
- Experience with Power BI (or similar reporting/visualisation tools).
- Knowledge of IT security and data protection best practice.
- Familiarity with working alongside external suppliers or IT service providers.
Why Join Us?
- Work closely with a supportive Head of Technology & Data and cross-functional teams.
- Opportunity to innovate and propose new ideas to improve technology processes.
- Stay up to date with the latest developments in IT and data, and help shape our future.
How to apply
Please submit your CV along with a cover letter that clearly demonstrates how you meet the job description and person specification.
Closing and interview dates
· Closing date is 9am on Tuesday 18 November
· First interviews will be remotely during the week commencing 24 November
· Second interviews will be held in person on Thursday 4 December 2025.
BVA is strongly committed to equality, diversity and inclusion, and we encourage applications from all sectors of society. We would particularly welcome applications from under-represented groups within the not-for-profit/membership sector.
No agencies please.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for two Service Delivery Assistants to join WeMatter - our established and growing pan-England digital service for children & young people who have experienced domestic abuse.
These are home-based roles, working 37.5 hours, on a fixed term contract until 31st July 2027.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
As a Service Delivery Assistant you will:
- Provide high quality administrative support to the team and service.
- Update and maintain manual and computerised database and case management systems and records in accordance with the service's internal policies/procedures and organisational standards.
- Manage general queries into the service.
- Collate and supply information and correspondence to internal and external contacts in accordance with required deadlines.
- Liaise with referring agencies to improve referral information and the general referral process for victims. May include following up to secure information included in incoming referrals.
- Provide general office administration support which could include photocopying, filing, data entry, ordering of office supplies, processing invoices, raising purchase orders and minute taking at meetings.
- Help to coordinate appointments and sessions held by our CYP Programme Facilitators.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Jerry Green Dog Rescue is looking for an inspiring, self-motivated and target-driven Fundraising and Volunteer Manager who can hit the ground running. You will oversee Community Fundraising and Volunteering at Jerry Green Dog Rescue, and will be instrumental in setting the future strategy for Community Fundraising from individuals, groups and corporates, as well as leading on the Volunteering strategy for across the charity.
This role is Hybrid – minimum 1 day per fortnight at one of our centres (Nottinghamshire, North Lincolnshire, South Lincolnshire), with travel across our regions to support your team and visit our centres and shops as required. You will manage 2 x Volunteer and Community Fundraising Officers and 1 x Volunteer Administration Assistant.
As the Volunteering and Community Fundraising Manager you will be responsible for:
· Developing and defining the Community Fundraising strategy and Volunteering strategy, with income stream responsibility for Community, Corporate, Third Party and Virtual Products.
· Implementing excellent supporter experience across community fundraising and volunteering.
· Leading on exciting projects such as the growth of our Virtual Products and Third Party event offering for supporters.
· Inspiring and motivating your team of talented individuals to achieve their objectives, instilling a culture of trust, innovation and being solution-focussed.
· Working collaboratively across the organisation, and as part of the ‘Leads’ group to achieve the aims of our organisational strategy
· Acting as an ambassador for Jerry Green Dog Rescue, and living our values in everything you do, with your colleagues, supporters and volunteers.
· Keeping up to date with sector trends across community fundraising and volunteering, and ensuring adherence to relevant legislative requirements.
This is an exciting time to join our team. We are coming to the end of the first year of our 5-year strategy, and with much of the groundwork in place there is now a real opportunity to make a step change in income growth and building a strong volunteer network.
We’re looking for someone with previous experience within either Community, Events or Corporate fundraising with a track record of achieving or exceeding income targets, as well as a strong understanding of Volunteer management. Above all, you’ll share our belief that every dog deserves kindness, compassion, and a home of their own. A full valid driving licence will be needed to undertake this role.
Benefits include
· 33 days annual leave
· Hybrid and flexible working arrangements available
· Employee Assistance Programme
· Discounts through Bright HR, Charity Workers and Give As You Live platforms
· NEST pension
· Potential Salary sacrifice offers
All dogs deserve a good life and a safe, loving home. We exist to find safe, loving homes for dogs and to support people to give their dogs as good a life as possible
The client requests no contact from agencies or media sales.
We are recruiting for Community Fundraising Lead to recruit and support volunteers to fundraise and deliver income growth; balancing the need to be hands-on and actively fundraise with developing fundraising initiatives for the long-term. Working with both the Marketing and Income Generation teams, there will be opportunities to collaborate on projects and develop leads for support to maximise on fundraising activities and donor acquisition.
About Life:
Life is a UK charity for vulnerable women and families facing unexpected pregnancy or pregnancy loss. Life’s aim is to provide housing, care and support to vulnerable pregnant women (typically aged 16-25) who are in crisis situations, such as those facing homelessness (or at risk of), escaping abuse or other traumatic circumstances. We offer supported housing, a helpline and counselling service, and other practical and emotional support. Our services are inclusive; non-judgemental; and client-centred.
Our Values:
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal.
- Solidarity – We’re with you and for you.
- Community – We’re better together.
- Charity – Doing good for one another.
- Common good – Building a better world.
About You
Reporting to the Head of Fundraising, the postholder will be ambitious and proactive, supporting in the creation of new relationships and looking for ways to promote the charity in various local settings. You will be responsible for implementing a community fundraising strategy across a diverse range of networks – including individuals, organisations and businesses. Liaising with people at all levels, the role will be varied and have the potential for the post-holder to be creative in testing out new activities, with the opportunity to promote and be involved with exciting national campaigns and events.
Information about the role:
For further information, please see the attached job description.
Salary: £28,000 – £34,000 FTE
Hours: 21 hours per week over 3 days
Location: Hybrid-working based in the Midlands, with frequent travel to supporter locations (Home Counties/ Midlands) and occasional travel to Head Office (Leamington Spa)
Please note, there is a requirement to drive for this role.
Please note that this vacancy may close earlier than the advertised closing date if a suitable candidate is found.
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Extra annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
We are recruiting for Community Fundraising Lead to provide support and guidance to individuals and small groups of existing volunteers across a range of geographical areas, many of whom have been on a journey with the charity for decades, recognising their values whilst ensuring the updated mission of the charity is respected and communicated effectively. Working with both the Marketing and Income Generation teams, there will be opportunities to collaborate on projects and develop leads for support to maximise on fundraising activities and donor retention.
About Life:
Life is a UK charity for vulnerable women and families facing unexpected pregnancy or pregnancy loss. Life’s aim is to provide housing, care and support to vulnerable pregnant women (typically aged 16-25) who are in crisis situations, such as those facing homelessness (or at risk of), escaping abuse or other traumatic circumstances. We offer supported housing, a helpline and counselling service, and other practical and emotional support. Our services are inclusive; non-judgemental; and client-centred.
Our Values:
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal.
- Solidarity – We’re with you and for you.
- Community – We’re better together.
- Charity – Doing good for one another.
- Common good – Building a better world.
About You
Reporting to the Head of Fundraising, the postholder will be responsible for building on our existing community fundraising initiatives, which includes networks of loyal volunteers and church contacts – from international pilgrim participants completing fundraising treks to congregations organising bake sales. Liaising with people at all levels, the role will oversee initiatives such as our Ambassador programme, encouraging people to be confident representatives of the charity and ensure they are equipped to share key updates about national campaigns and community fundraising initiatives.
Information about the role:
For further information, please see the attached job description.
Salary: £28,000 – £34,000 FTE
Hours: 21 hours per week over 3 days
Location: Hybrid-working based in the Midlands, with frequent travel to supporter locations (Home Counties/ Midlands) and occasional travel to Head Office (Leamington Spa)
Please note, there is a requirement to drive for this role.
Please note that this vacancy may close earlier than the advertised closing date if a suitable candidate is found.
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Extra annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Lewisham Mental Health Accommodation.
Sounds great, what will I be doing?
In this role, you will engage service users in regular, comprehensive assessments and collaboratively develop person-centred support and safety plans. Working closely with the Service Manager and Team Manager, you will assess referrals, create and review support plans, safety management strategies, and move-on plans in partnership with service users. You will build strong relationships with external agencies, families, carers, and other key supporters to ensure holistic recovery plans. The position involves promoting social inclusion by enabling participation in activities and skills development opportunities, as well as advising on access to health services, education, training, and employment in conjunction with specialist workers.
You will help maintain a safe and recovery-focused environment through health and safety checks and follow-up on repairs, while supporting adherence to occupancy agreements, including rent payments. Flexibility is ke
y, as you will work as part of a team to ensure service coverage and contractual obligations, including participation in a rota. Additionally, you will assess carers' needs and signpost them to appropriate services.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
The ideal candidate will demonstrate strong influencing and negotiation skills, with the ability to convince and persuade others effectively. They will use collaborative and adaptable interpersonal approaches when working with colleagues and stakeholders, operating professionally and ethically to gain trust and respect. Excellent IT and digital skills are essential, including proficiency in Microsoft Office applications: composing bids and reports in Word, creating and managing spreadsheets in Excel, preparing presentations in PowerPoint, and managing emails and calendars in Outlook. Additionally, the role requires the ability to maintain and develop the contracts database in collaboration with IT colleagues.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Villiers Park's vision is a future where every young person has the opportunity to realise their full potential. Yet for too many, this is limited by economic, social and personal barriers not of their making. As a national social mobility charity, we exist to change that.
We deliver targeted programmes in areas of socio-economic deprivation and inequality across the country. We have five hubs, in Hastings and Bexhill, Swindon, Tyneside, Norwich and Cambridgeshire, and reach over 2,500 young people every year.
We recently developed our 2025-30 strategy, which aims to deepen our impact and double our reach over the next five years. A new fundraising strategy and campaign, Beyond Barriers, will be launched to secure the funds to help us realise our goals and make a positive and lasting impact on the lives of more young people nationwide.
The Fundraising Operations and Data Manager is a newly created role in our Fundraising team. They will be responsible for managing the charity’s CRM (Salesforce) and working with colleagues across the team, and wider organisation, to ensure the smooth operational delivery of fundraising processes and activities.
The Fundraising Operations and Data Manager will provide data and donor insights to help identify trends and opportunities that contribute to shaping fundraising campaigns and enhance our stewardship.
Key responsibilities include:
- Be responsible for the overall management of the Salesforce CRM system, ensuring accurate and up-to-date data entry. This includes processing donations, pipeline updates and managing data imports, exports and migrations to support fundraising activities.
- Create reports and dashboards to enable accurate and timely reporting.
- Identify opportunities for improvement and automation, collaborating with colleagues across the organisation to ensure the smooth operation and optimal use of the CRM.
- Work closely with the Head of Fundraising and Finance Manager to ensure that all donations are thanked in a timely manner and recorded correctly.
- Manage pledge payment tracking and reminders and follow-up processes for multi-year donations. Ensure that data management is carried out in accordance with GDPR and PECR, Villiers Park’s data protection and privacy notices, and the Fundraising Code of Practice.
- Act as the point person for all prospect research activities, liaising with third party providers and ensuring adherence to data protection requirements and best practice at all times.
- Oversee the recognition framework and stewardship of current supporters, managing a sustainable and creative stewardship programme that engages supporters with our work.
- Create templates and systems that enhance cultivation and stewardship.
- Generate mailing lists for fundraising and communications, which respond to a range of motivations to give and engagement with the charity.
- Oversee and deliver operational efficiencies in our fundraising processes, for example, with payment providers and events.
- Any other duties as reasonably requested.





