Supporter database manager jobs

Location: London-only (a minimum of three days in our South London Centre per week) 

1st stage interviews: 01/06 and 02/06

2nd stage interviews: 09/06

At The King's Trust, every relationship we build helps young people across the UK turn potential into opportunity. As a Senior Head of Collective Philanthropy, based in London, you will lead one of our most influential fundraising portfolios, shaping high-value collective giving that fuels life-changing programmes. You will oversee flagship initiatives, Women Supporting Women and the Enterprise Fellowship, working at the heart of a charity that blends entrepreneurial drive with deep social impact. 

This is a senior leadership role with real scope. You will inspire and empower a specialist team to deliver multi-million-pound income, stewarding six and seven-figure gifts while developing new networks of committed supporters. Working closely with senior volunteers, trustees, ambassadors and colleagues across the Trust, you will create compelling philanthropic opportunities that reflect both donor ambition and the realities facing young people today. Strategic thinking, disciplined financial management and first-class relationship-building sit at the centre of your work. 

Joining The King's Trust means joining an organisation defined by optimism, integrity and belief in young people. From our South London Centre, you will play a visible role during a landmark period for the charity, helping shape the future of collective philanthropy while modelling inclusive, values-led leadership. This is a rare opportunity to combine senior fundraising expertise with a clear social mission and lasting national impact. 

What happens next?  

Please submit a CV and a Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need a Senior Head of Collective Philanthropy? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of our Senior Head of Collective Philanthropy! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

We’re looking for a CRM Product Owner to take ownership of our Microsoft Dynamics CRM, ensuring it runs effectively day to day while continuously improving how it supports the organisation. You’ll oversee integrations and data flows across systems, maintain high standards of data quality, and make sure teams across fundraising, digital and finance can rely on accurate, accessible data to deliver campaigns, track income and engage supporters.

We’re also looking for someone who can lead the ongoing development and prioritisation of CRM improvements, working closely with internal teams and external partners to streamline processes and solve problems. You’ll support and guide CRM team members, ensuring work is delivered against priorities and that the system continues to evolve to meet the needs of a fast-paced, insight-driven organisation.

This role requires regular travel to our London office, typically once per month or as the role demands.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives. 

The role

 We are seeking an experienced Manager of Philanthropic Giving with a strong track record in securing major gifts. The ideal candidate will excel at building trusted, long-term relationships with donors and feel confident leading conversations that result in significant philanthropic support. This role will also contribute to the development and delivery of a trusts and foundations strategy, helping to grow and strengthen our portfolio.

Working closely with the CEO, senior leadership and trustees, you will develop compelling funding propositions, steward donors and funders through excellent reporting and engagement, and represent myaware at meetings, events and networking opportunities. You will also maintain accurate records through our CRM system, track performance against targets, and contribute to income planning and reporting. This is a strategic and hands-on role with real impact for people affected by myasthenia.

The Manager of Philanthropic Giving will be predominantly home based within the UK (with occasional working and meetings at Derby HQ) and will work in co-operation with the fundraising team and all myaware colleagues to deliver agreed fundraising targets and campaigns. Own transport is essential for this role as occasional travel throughout the UK will be required to attend donor meetings, events and networking opportunities, as well as the ability to travel to the Derby office. There may be the need to occasionally work during weekends and evenings and therefore there is a need to work flexibly when required.

Who We Are Looking For

We are looking for an experienced and motivated fundraising professional with a strong track record in major donor fundraising along with experience in Trusts and Foundations fundraising. You will have experience in personal communication in asking for high level funds, and experience of stewarding high net worth individuals to maintain high levels of engagement over a significant period. You will have experience of Trusts and Foundations fundraising including pipeline management and stewardship, writing compelling funding applications and impact reports.

You will be a strategic thinker with excellent interpersonal, research and organisational skills, confident managing a complex pipeline and working collaboratively across teams. You will be comfortable working independently, using CRM systems, and engaging senior stakeholders, including trustees and high-level donors. Most importantly, you will share myaware’s values, demonstrate empathy with our cause, and be committed to making a meaningful difference through philanthropy.

If this sounds like you, we would love to hear from you.

Who are we?

Myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia. 

We are working hard to raise awareness of myasthenia, as it is a little-known condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the condition. 

We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors. 

Members of myaware have full access to a wide range of support services and events including our specialist benefits and welfare advisor. 

Myaware supports people with myasthenia and their families.  We campaign for better medical services for people with myasthenia and work to inform medical professionals. 

The myasthenias are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender or nationality. Myasthenia gravis, ocular myasthenia and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK. 

Benefits

• Generous holiday allowance
• Perkbox account (global benefits and rewards platform)
• Group Life Assurance after 6 months of service 
• NEST workplace pension scheme
• Free inhouse staff benefits and welfare advice 
• Investment in your personal and professional development
• Annual salary review

Application instructions

Candidates should submit their CV and tailored covering letter by: 11:30pm on Monday 25th May 2026.

Provisional interview date will be week commencing: 01.06.2026

Interviews will be held over Microsoft Teams.

Applications submitted without a tailored cover letter will not be considered.

This post, due to its nature, duties and responsibilities, will be subject to an enhanced check by the DBS. This is funded by Myaware.

This organisation supports anonymous recruitment. That means hiding your personal identifying information, removing bias from the hiring process.

The client requests no contact from agencies or media sales.

We are recruiting a Queer Space Coordinator to lead the development and delivery of Greenwich’s Queer Space. Queer Space is for LGBTQIA+ individuals (18+) who live or have a GP in the Royal Borough of Greenwich and are looking to connect with others and get support for their mental health through engaging with peers.

As this service is peer-led, we are looking for a proactive and compassionate individual, with lived experience of LGBTQIA+ communities and mental health challenges, to coordinate the programme. This will include developing the service in line with service users' needs, facilitating the fortnightly sessions, and leading on project management and administration. Alongside this, we would like the Coordinator to recruit and supervise peer support volunteers to support with group facilitation.

You will have experience in group development, facilitation, and volunteer management, and an excellent understanding of service user engagement, particularly with the LGBTQIA+ community. You will be highly organised and proficient with case management tasks and project management administration.

Groups will be held at the Forum at Greenwich community centre and will take place twice a month, once in the evening and once in the afternoon. 

The role is for two 7.5 hour days per month, until 31 March 2027. 

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Tuesday 5th May (11:59pm)

Likely interview date: Wednesday 13th May

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Supporter Helpdesk Officer

Salary: Grade 1.2 - £26,227.50 per annum pro rata + excellent benefits including 30 days holiday and flexible working

Location: Sheffield- hybrid

Part time: 14 hours working Wednesday and Friday from 8.45 am to 4:30pm. Please note this working pattern is not negotiable owing to the needs of the service

Contract:  Permanent

Do you have experience of working in customer service and a strong interest in housing issues? Then join Shelter as a Supporter Helpdesk Officer and you could soon be playing a key role in standing up to the housing emergency.

About the role 

You will be the first point of contact for the organisation, supporters, potential supporters and people seeking information about Shelter’s work. You will provide information on our work and housing/homelessness to supporters and members of the public, act on supporter requests and take part in fundraising administration.  Maintaining accurate supporter records, liaising with other departments when necessary and handle any complaints about services and fundraising activity will also be key parts of the role.

About you 

With excellent communication and administration skills, gained working in a customer service environment, including handling complaints, you will have experience of reviewing, updating and relaying information from various databases. Proficiency using Microsoft Office applications such as Word, Excel, email and the internet and a strong attention to detail and accuracy are also required. An understanding of how the Helpdesk service impacts on the Shelter brand will also be important as well as having resilience dealing with enquiries that may be difficult in nature.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the Team 

Following the appointment of this role, the Supporter Helpdesk will be made up of five people, a Team Leader and four part time Officers. We are based in Sheffield along with Shelter’s national housing advice helpline. While the team doesn’t provide housing advice we respond to a wide variety of enquiries about Shelter and its work including sign posting to our service where needed.

About Shelter 

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. 

How to Apply 

Please click ‘Apply for Job’ below. You are required to submit a CV and a Supporting Statement with responses to the three points in the ‘About You’ section of the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the three behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset
• We enable decision making
• We work together to achieve our shared purpose

Please note, your application will not be accepted without a supporting statement. 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Purpose of the post:

As part of our Business Directorate, this role will lead a first-class comprehensive support function that underpins all areas of the charity:

·The post holder will be someone who is organised, efficient and adaptable who can manage time effectively in a very busy role, juggling multiple responsibilities and keeping large volumes of information at their fingertips, who prioritises the needs of The Reading Agency at all times, appreciates an informal but professional work environment and enjoys supporting a busy team working in an agile environment.

·You will be a core member of the Business Directorate supporting the Head of Finance and Operations to ensure that the organisation functions efficiently, effectively and sustainably.

Key responsibilities:

·Co-ordinate support across the organisation, working with the leadership team, core business and programme teams to coordinate meetings, create visual content and resources, design artwork, support day-to-day communications.

·To manage logistics and delivery of in-person events in liaison with Marcomms and programme teams (e.g. World Book Night, Summer Reading Challenge launches), and coordinating internal events (e.g. Staff days, Board meetings). 

·Managing The Reading Agency online shop processes and being a key point of contact for print and design suppliers, and ensuring high quality customer service for partners and customers in contact with the charity.

·Line management of the Business Support Administrator.

·Managing the office facilities and equipment, and homeworking requirements to ensure staff can carry out their work effectively, and act as the key day-to-day liaison between The Reading Agency and Society of Authors, working with the Head of Finance and Operations.

·Staff Health and Safety Lead: Monitoring health and safety, undertaking desk assessments and providing health and safety guidance to all staff and associates.

·Carrying out other projects or duties as may be requested by The Reading Agency management where capacity allows.

Key contacts:

·The Leadership Team

·Other members of the wider Business Directorate Team (HR, Finance, Systems)

·Programme Managers and their teams

·MarComms

·Other colleagues across the organisation, external stakeholders and partners

Skills/Knowledge:

·Excellent working knowledge of Microsoft Office and other applications, including Outlook, Word, PowerPoint, Excel, Teams and Zoom

·Ability to work with and understand databases and customer relationship management systems like Salesforce

·Strong organisational skills and demonstrable ability to prioritise and work to deadlines in a fast-paced environment

·Strong relationship building skills, with the ability to achieve positive shared outcomes

·Strong written and verbal communication skills

·Excellent people management skills

Experience:

·Ability to come up with creative solutions and ideas

·Ability to remain calm and work effectively under pressure, adapting and reprioritising as necessary for changing circumstances

·Able to work successfully as a member of a team, where colleagues work in separate locations and communicate via email, Teams and Zoom

Hope and Vision Communities is a small charity providing supported, move-on accommodation for people who have successfully completed residential rehabilitation.  We have a Christian ethos, where everyone can be loved and accepted with a sense of belonging, with the hope and opportunity of a new life.  We are growing to expand who we can help to other geographical areas. 

We are looking for support mainly in fundraising and communication to work closely with our management team to assist, develop and manage the Charity fundraising so that it can fulfil its growth ambition. A part of the role is also administrative tasks to support the team across all its operations. If you are excited by this opportunity and helping us and being a crucial support for Hope and Vision Communities to take us to the next stage in our growth, we would love to hear from you. 

In return we will give you support to succeed, a great group of people to work with and the chance to make a real difference to the people we support.

MAIN PURPOSE OF JOB:

· To support the comms/fundraising administration as part of the org strategy (70%)

· To support the senior staff team with administration across its operations (30%)

MAIN OUTCOMES OF THE JOB:

Effective and efficient communications with stakeholders and the public (40%)

· Scheduling audience-specific, engaging and shareable content in different formats

· Regularly posting across our social media platforms (Instagram, LinkedIn, Facebook) and monitoring engagement to increase our following

· Copywriting for website, event marketing, social media

· Update and manage charity website as needed

· Working with the Communications Manager to create a quarterly newsletter to be shared with the public and our supporters

Improve fundraising efficiencies across the charity (30%)

· Support with any event administration, such as booking events, scheduling meetings, and preparing communications materials

· Updating Mailchimp & JustGiving database post events

Improving organisation efficiency (20%)

· Acting as the main interface with IT support

· Oversee organisation calendars, including recordkeeping for absence, sickness and leave

· Schedule mandatory training for the team, such as First Aid

· Handling mail correspondence, management of the admin@ and info@ mailboxes, forwarding queries, incoming referrals

Support of CEO (10%)

· Coordinate Team meetings in the calendar

· Any other support the management might need

Working conditions (e.g., hours of work, any travelling required etc):

· Part-time (16 hours) per week, permanent post – Further potential to increase hours in future.

· 25 days annual leave per year pro-rata, plus bank holidays.

· Pension in line with government auto-enrolment legislation.

This job description is not meant to be exhaustive and is subject to annual review and amendment, by consultation.

Harris Hill are delighted to be working with a fantastic charity to recruit for The Individual Giving & Supporter Care Assistant role in order to play a key part in ensuring supporters receive excellent service while helping to process and manage donations accurately. This is a varied role combining direct communication with donors, finance support and database management.

Key responsibilities:

• Process donations received via post, telephone, online platforms, and standing orders, liaising with the Finance team where needed
• Manage daily income processing, ensuring all donations are correctly recorded or forwarded
• Oversee Gift Aid processing, including checking, scanning, and secure storage
• Respond to supporter enquiries via phone, email, and post in a professional and timely manner
• Maintain and update donor records, including changes to personal details and communication preferences
• Manage filing systems and maintain accurate records of correspondence
• Record Legacy and In Memoriam income and maintain related communications
• Support fundraising campaigns by assisting with data checks, proofing materials, and coordinating with external partners

About you:

• Experience working in an office or administrative environment
• Strong IT skills, including Microsoft Word, Excel, Outlook, and PowerPoint
• Excellent written and verbal communication skills with a confident telephone manner
• High attention to detail and ability to work accurately under pressure
• Strong organisational and time management skills, with the ability to manage multiple tasks
• Experience using databases or similar systems
• Professional, discreet, and able to handle sensitive information with tact
• A collaborative and positive approach, with a willingness to support team objectives

Salary & Benefits

• Salary: £32,929
• Contract type: Permanent, full-time
• Location: London, hybrid working, 2 days in the office
• Deadline: Monday 11th May at 8am
• Interview: Monday 18th May

Benefits include

• 30 days’ holiday, plus bank holidays.
• Employer Pension Scheme, with matched employer contributions up to 8%. (after 3 months)
• Flexible and hybrid working (minimum two days per week in the office).

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

If you love connecting people with purpose, this is your chance to shape something extraordinary. Join Rockinghorse and lead a volunteer community that supports children and families when they need it most.

About Rockinghorse Children’s Charity

Rockinghorse Children’s Charity supports sick and disabled children across Sussex. We support babies, children and young people, along with their families, at The Royal Alexandra Children’s Hospital and The Trevor Mann Baby Unit in Brighton and all of the specialist children’s wards and baby units throughout Sussex. 

We deliver and fund projects that enable doctors and nurses to do more. All of projects are led by the needs of children and young people and their families – the lifesaving medical equipment, the support for parents and families, the toys for children spending time in hospitals across Sussex, the environments and spaces that help children feel more at home when they are in hospital and additional staff to make sure children get the best possible care when they are unwell. 

Originally set up in 1967 by Dr Trevor Mann, we have been supporting children for more than 55 years, and in that time, we have supported nearly a million children and their families. As the official fundraising arm of the Royal Alexandra Children’s Hospital, including the Trevor Mann Baby Unit, we work with the NHS, charity partners and the Sussex community to ensure children can be children no matter now sick they are. 

We do not receive any government, statutory or local authority funding and so we rely on the generous support of individuals, community groups, companies and trusts: people like you, who care about children and want Sussex to be a safe place for children to grow up. 

About the Role

In 2025 we launched our five-year strategic plan, which prioritised our activities to enable us to support more babies, children and teenagers. As we enter the final year of this strategy the charity continues to expand and develop its projects and services children all over Sussex.

This role will support the Head of Finance & Operations and be responsible for organising and managing the charity’s volunteers and the volunteer programme, working across the charity to ensure we have the right individuals to support our work. You will be responsible for the management, recruitment, onboarding and retention of all short and long-term volunteers, to ensure we can continue to deliver life-saving projects for children and young people across Sussex.

You’ll bring excellent organisational skills, outstanding written and verbal communication skills, a can-do attitude, evidence of brilliant people management skills, and a passion and enthusiasm for supporting young people. You’ll be part of a successful team that values wellbeing and champions teamwork, where our vision for children and young people is shared, and success is celebrated.

Duties of the Role 

Support the charity to deliver brilliant projects and services that support children and their families:

· Work collaboratively across the charity team to recruit volunteers with the necessary skills, experience and commitment to support our project delivery, fundraising activities, events schedule and office work.

· Communicate regularly with our volunteer community, to highlight upcoming fundraising and challenge events and ensure there is sufficient and appropriate representation in place per event.

· Ensure that the charity has the right policies and procedures in place for the recruitment, onboarding, retention and management of volunteers.

· Lead on and co-ordinate the induction and training of volunteers to ensure they are fully onboarded and prepared for the charity and the role.

· Support volunteers to achieve their aspirations in terms of work experience, education, training or further volunteering during their time with us.

· Co-ordinate individual and/or group supervision and support for volunteers.

· Manage a volunteer database in line with relevant data protection legislation and ensure that all volunteers undergo appropriate due diligence during the recruitment process.

· Encourage and facilitate volunteers to share their experiences as case studies and reflections.

· Co-ordinate volunteer thank you initiatives, engagement activities and communications to ensure volunteers feel part of the charity and actively participate in our work.

· Create partnerships with new corporate and community partners to maintain a steady flow of volunteers into the charity.

· Develop effective working relationships with existing partners, helping to engage local teams in volunteering and fundraising opportunities.

· Oversee work experience placements throughout the year, ensuring a positive experience and maximising the return on investment for the team.

· Manage the offboarding process for all volunteers, ensuring a brilliant experience from start to finish.

· Support the Head of Marketing and Communications to create promotional, marketing and social media materials related to our volunteer programme.

· Modernise and automate processes on an ongoing basis to increase workflow efficiency.

· Lead on the evaluation of the volunteer programme and ensure we understand and value to impact volunteers bring to the charity.

· Report on the volunteer function as part of the management information and against set KPIs and targets. 

Support the charity more widely:

· Represent Rockinghorse at events and activities, building strong peer relationships and sharing best practice.

· Model excellent conduct and behaviours in line with the charity’s values and ethos.

· Carry out other such duties as may be required for the purposes of the charity, including working flexibly during evenings and weekends as required.

· Travel across Sussex as needed in order to attend events and meet with our supporters and volunteers.

Person Specification -

Essential experience, skills and knowledge for the role: 

1. Experience and understanding of the principles of volunteer management in a charity and/or not-for-profit.

2. Proven experience of recruiting and managing volunteers day to day.

3. An understanding of safeguarding and welfare management frameworks.

4. Able to work collaboratively and build productive relationships with colleagues, stakeholders and third-party partners.

5. Able to prioritise own workload effectively and comfortable with working autonomously.

6. Excellent time management skills with strong prioritisation and organisation skills.

7. Brilliant communication, interpersonal and stakeholder engagement abilities.

8. An understanding of data privacy theory and application.

9. Experience of using customer relationship management platforms (Rockinghorse uses e-Tapestry).

10. Commitment to Rockinghorse Children’s Charity’s mission, vision and values.

Desirable experience, skills and knowledge: 

1. Experience managing communications and marketing to support volunteer engagement.

2. Previous work experience with a non-profit, or charitable organisation.

Work skills you’ll need day to day: 

1. A can-do attitude.

2. Brilliant organisational skills.

3. Excellent people skills with an adaptable and flexible manner and approach.

4. Excellent written and verbal communication.

5. Ability to support and motivate others.

6. Ability to work on own initiative and as an active team member.

7. Ability to work under pressure and in a fast-paced environment.

Benefits of Working for Rockinghorse Children’s Charity: 

· 25 days annual leave plus bank holidays (pro-rata to part-time working pattern). 

· An additional day of annual leave on your birthday. 

· Additional Christmas closure days (pro-rata to part-time working pattern).

· Competitive pension scheme. 

· Employee and dependants’ health cash plan including access to an online GP and counselling. 

· Family leave including maternity, adoption, shared parental and paternity leave. 

· Ongoing opportunities for learning and professional development. 

· Quarterly reward and recognition days. 

· Opportunity for flexible, hybrid and part-time working. 

· Cycle to work scheme. 

· Access to Enterprise Car Club. 

Rockinghorse is committed to building an inclusive workplace, with equity for all, whilst embracing and championing inclusion and diversity. We welcome applications from all. 

_______________________________________________ 

Application Process 

To apply, please send your CV and covering letter outlining how you fulfil the ten essential elements of the person specification.

Your covering letter must address your experience, skills and knowledge against the “Essential” elements of the person specification. Applications without a covering letter will not be considered. If you also meet any of the “Desirable” criteria, please outline these too. 

If you need any support with the process or application, please get in touch. We can also talk through the role and answer any questions you may have informally.

All applicants will be shortlisted to proceed to interview based on their ability to demonstrate they have, or can gain, most of the essential criteria for the role – as demonstrated in the covering letter.

Estimated timeframes: 

· Application deadline midnight 10th May 2026.

· Shortlisting w/c 11th May 2026.

· Interviews will be Thursday 21st May 2026 in central Brighton.

Interviews will be with the Head of Finance & Operations and the Senior Projects Manager and will consist of a series of set questions (the same for each candidate) about your skills, experience and knowledge relating to the post (Essential, Desirable and Work skills).

The interview will also be an opportunity to ask any questions you may have about the role, the charity and the process of recruitment.

The role will be available from 1st June 2026 (depending on post holder’s availability).

We are looking for a passionate and empathetic communications professional to develop, build and manage our public profile. This is an exciting opportunity that comes at a crucial moment for the organisation. We are looking for someone who understands how to co-create with people with lived experience to engage people with the work we do across England, Sierra Leone and Syria.

This is a hands-on role within a small team, shaping campaigns, managing social media and communications, and amplifying the impact of our programmes. You’ll play a key role in:

• Developing and delivering marketing & comms strategy

• Creating engaging content across digital platforms

• Growing audiences and strengthening the organisation’s voice

• Supporting fundraising, partnerships and programme visibility

We are part of the Experts by Experience Employment Initiative. The network supports inclusive recruitment of people with lived experience of the UK asylum or immigration system. If this is your experience, you can find useful resources on their website. You can also ask for free and private help with your application by contacting them directly.

About the Institute of Alcohol Studies (IAS)

The Institute of Alcohol Studies (IAS) is an independent charity dedicated to reducing alcohol-related harm in the UK. We work to advance the use of the best available evidence in public policy, bridging the gap between research and decision-making on alcohol.

Alcohol harm is one of the most significant and preventable public health challenges facing the UK today. IAS works with parliamentarians, civil society organisations, researchers and the media to promote effective, evidence-based alcohol policy that improves health, reduces inequalities and supports communities.

Role summary

We are looking for an enthusiastic and motivated Policy and Communications Support Officer to join our small but mighty team for a full-time, 12-month fixed-term contract.

This role offers a unique opportunity to gain hands-on experience at the intersection of public health policy, communications and advocacy, working on one of the UK’s key social issues. The post holder will support IAS’s policy and communications work, helping us to progress our long-term vision for tackling alcohol harm.

The post-holder will report to the Head of External Affairs and will be mentored by the Assistant Manager, Policy and Communications, working closely with colleagues across the IAS team.

Contract details

• Contract: 12-month fixed-term contract, full-time (35 hours per week)
• Salary: £30,000
• Location: Hybrid working, split between the IAS office near London Bridge and home working
• Benefits:
  • 14.5% employer contribution pension scheme
  • 28 days’ annual leave (plus public holidays)
  • Life insurance and extended sick pay
  • Access to modern, charity co-working space
  • Opportunities for training and development

Key responsibilities

The Policy and Communications Support Officer will support a wide range of policy, parliamentary and communications activities, including:

• Policy and parliamentary support
  • Assisting with the drafting of clear, concise policy briefings and background notes
  • Updating and maintaining parliamentary monitoring databases to record IAS engagement with MPs and Peers
  • Supporting parliamentary and stakeholder engagement work as required
• Events and engagement
  • Supporting the organisation of IAS events, both in-person and virtual
  • Assisting with logistics such as booking rooms, managing attendee lists, preparing materials, and post-event follow-up
• Communications and media
  • Assisting with the development and production of IAS’s monthly newsletter and podcast, Alcohol Alert
  • Supporting the creation and scheduling of social media content and engaging with followers across platforms
  • Collating and circulating daily alcohol-related news, policy and research updates for key partners
• General support
  • Providing administrative and project support for the IAS team as needed
  • Working collaboratively with colleagues to support IAS’s wider aims and activities

About you

We are looking for an enthusiastic team player who is excited to work in a small organisation where everyone contributes and ideas are valued. You will be curious, motivated and committed to working on one of the most important public health and social justice issues facing the UK today.

Experience and skills we are looking for

• Undergraduate degree, equivalent professional qualification or experience in campaigning, political research or a related field
• Excellent written and verbal communication skills to a variety of audiences
• Strong working knowledge of Microsoft Office
• Ability to work independently and manage time while working unsupervised at home
• Good working knowledge of social media platforms
• An interest in politics, parliamentary processes and/or public health

• Ability to manage multiple tasks and meet deadlines
• A proactive, enthusiastic and collaborative approach to work

Equality and diversity

IAS is committed to being an inclusive and diverse organisation. We welcome applications from all backgrounds and particularly encourage applications from groups underrepresented in the public health and policy sector.

Interview process

First interviews for this role will be held online on 11 and 12 June, with a second in-person interview for successful candidates to take place at our offices on 16 June. Please confirm in your cover letter you can be available on these dates.

We hope to find someone who can join our team late July/early August.

As an integral member of the fundraising team, the Fundraising Administrator will support the delivery of a range of successful fundraising activity based around the centre, in order to maximise income for Maggie’s.   

As Fundraising Administrator, you will welcome and support visitors within the centre in their fundraising for Maggie’s as well as in the local community and ensuring they are motivated, informed and supported.  

This is a demanding role in a fast-paced environment where priorities change frequently.  

There will be a requirement to work irregular hours as well as some local travel. 

Please note that interviews will take place on Wednesday 20th May in Maggie's Middlesbrough.

Please see the attached job description for further details.

Every day, firefighters across the UK run towards the things most of us run from. The Fire Fighters Charity exists to support them and the people they love, when they need it most.

Now they're looking for someone to help grow the income that makes that possible.

This is a rare one.

Face to face fundraising at the Fire Fighters Charity isn't a tired legacy channel, it's a programme that's been rebuilt, is already performing strongly, and is seen as central to the charity's future. The in-house team works directly with fire and rescue services across the country. A public-facing agency programme runs alongside it. Both are growing. Both need stronger leadership.

That's where you come in.

As Face to Face Manager, you won't just be keeping the plates spinning. You'll be shaping strategy, building business cases, improving data and reporting, managing agencies and an in-house team, and helping take this programme to the next level. You'll have direct access to the firefighters themselves, whose stories are among the most compelling anywhere in the charity sector.

What you'll bring:

A solid grounding or at least a strong working knowledge in face to face or dialogue fundraising, whether from the charity side or an agency background. Strong data skills and confidence with KPIs and reporting. The strategic instinct to see the bigger picture, not just the next campaign. And the personality to thrive in a remote, relationship-driven role where no two weeks look the same.

Experience with Salesforce or a similar CRM is a plus. A solutions-focused mindset is a must.

Why it matters:

Over 10,000 people from the UK fire and rescue community were supported last year. The charity has 45,000+ regular givers. Individual giving income already exceeds £4m and F2F has significant room to grow. The person who takes this role will be a key part of making that happen.

Do you have a sharp eye for detail and want to help deliver programmes that change lives?

Project Support Officer (Northern Futures)
Salary: £25,887 - £27,385 per annum
Hours: Full time, 37 hours per week
Contract: Fixed Term until 31 March 2027
Location: Lobley Hill Community Centre, Gateshead NE11

About us

Groundwork NE & Cumbria is a long‑established environmental and community charity with over 30 years of experience creating greener, healthier and more resilient places across the region. Our mission centres on Creating Better Places, Improving People’s Prospects, and Promoting Greener Living, helping communities thrive no matter the challenges they face.

We deliver hundreds of locally‑led projects each year, including initiatives that support young people into education, training and employment, helping them overcome barriers, build life skills, and reach their full potential.

About the Role

We are looking for a highly organised and detail focused Project Support Officer to join our Northern Futures team. This role is central to ensuring the smooth administration, financial accuracy and compliance of a large, funded programme delivered across the North East.

Job Purpose

Working closely with the Project Manager, you will coordinate and process funding claims, manage programme documentation, and liaise with prime funding organisations to ensure deadlines, quality standards and contractual requirements are consistently met. Northern Futures is funded by the North East Combined Authority as part of Trailblazer funding.

Key Responsibilities

• Compile, process and submit accurate funding claims in line with programme guidelines
• Collect, check and quality assure funding documentation from delivery staff
• Maintain secure manual and electronic filing and archiving systems
• Train delivery staff on funding documentation requirements and deadlines
• Manage internal and external databases to track submissions and performance
• Reconcile historic claims and support financial monitoring and forecasting
• Liaise with Prime Funders on invoicing, MI, compliance and payment schedules
• Produce reports, meeting minutes and management information as required
• Prepare documentation for audits and support resolution of non compliance
• Manage petty cash in line with organisational financial procedures
• Support delivery teams with resources, inductions and ongoing administration

What We’re Looking For

We are looking for an enthusiastic individual with experience of managing a varied workload of administrative and financial tasks prioritising to meet target deadlines, and dealing with external clients. Excellent IT skills are essential as well as having effective verbal, written and presentation communications skills

You’ll thrive working in a busy and friendly environment and have the ability to maintain confidentiality as required. You will also have the ability to work on your own initiative as well as part of a team.

Closing date: Thursday 14th May 2026
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.

We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer, we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.

At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adult

This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.