Supporter database officer jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Zoe’s Place is seeking a Head of Fundraising to lead our team of fantastic fundraisers at the Middlesbrough Hospice. This position presents an excellent opportunity to join the Charity during a pivotal period in its development.
Zoe’s Place is unique, we are the only baby specific Hospices in the U.K., with hospices located in Middlesbrough and Coventry and strive to promote and maintain our commitment to the local communities in each area.
We’re incredibly proud of our hospices. We provide palliative, respite and end of life care to children aged 0 – 5 years old with life-limiting or life-threatening conditions. With our team of specialist nurses offering 24-7 care and support, we’ve created a safe, caring and fun place, where parents know that their child will receive the best care possible - a home away from home.
The primary purpose of this position is to lead and manage the fundraising team, supporting income generation to successfully meet annual objectives. The individual in this role will oversee the strategic planning and execution of all fundraising initiatives at our Middlesbrough Hospice.
The successful candidate for this position will demonstrate confidence, compassion, ambition, and strong organisational skills, along with the capacity for creative and strategic thinking. They should possess a genuine passion for their work, excel in independent tasks with minimal supervision, and have the ability to influence, motivate, and persuade others effectively.
Due to the nature of the position the post holder may need to work unsocial hours to meet the needs of the role.
Additional benefits:
- 5% salary employer pension contribution p/a.
- 27 days annual leave plus all statutory English bank holidays.
- Hospice closure between Christmas and New Year (annual leave allowance must be used).
- Mileage paid at 45p per mile for business miles.
- Free, on-site parking.
- Employee assistance programme and free counselling for employees and their family members (limited availability).
- Death in service benefit after six months of service.
The client requests no contact from agencies or media sales.
Head of Individual Giving
We’re looking for an experienced and creative Head of Individual Giving to lead and grow our individual giving programme.
About the Role
Reporting directly to the Chief Executive Officer, you’ll shape and deliver our individual giving strategy, overseeing the recruitment, retention and development of individual supporters. You’ll lead on our major appeals, including an annual national campaign to Catholic parishes across the UK.
You’ll also play a key role in developing new fundraising products, optimising donor journeys, and ensuring our CRM and data systems support excellent stewardship and insight-driven decision making. This is a senior position with significant scope to shape the programme and make your mark.
About You
We’re looking for a confident and strategic fundraiser with a strong grasp of individual giving and a collaborative approach. You’ll bring:
- Proven experience delivering successful individual giving or direct marketing campaigns in the charity sector
- Strong skills in supporter stewardship and donor retention
- Experience of managing budgets, teams and external suppliers
- A creative, data-driven approach to growing income
- Excellent communication skills
We improve the lives of seafarers and fishers through our network of local chaplains and seafarer centres, expert information, advocacy, and support.



The client requests no contact from agencies or media sales.
Company Description
Healthwatch Essex is an independent organisation dedicated to amplifying the voices of Essex residents who use health and care services. With legal authority under the Health and Social Care Act 2012, Healthwatch Essex encourages individuals to share their experiences to help improve healthcare delivery across the county. Through research and engagement, the organization provides evidence-based recommendations to the NHS and social care authorities. Additionally, it operates a confidential information service to help residents navigate the healthcare system and access the support they need.
Role Description
The Information and Guidance (IAG) Officer will sit within the IAG team and support work across the organisation, feeding into a range of exciting projects and opportunities. They will manage to deliver a variety of engagement activities, support individuals who contact the service via phone, email or at face-to-face events, and work closely with the staff, volunteer ambassadors and local stakeholders.
The post holder will have some knowledge and experience of health and social care and outreach/engagement, as well as experience of planning and facilitating meetings, organising their own diary and directly supporting members of the public and writing short reports. The role requires flexibility and multi-tasking, as well as the confidence to work independently, and as part of a busy and productive team. Excellent communication skills are vital, along with a passion for engaging with people and hearing their experiences.
Day-to-day responsibilities of the post holder will be supported by the Information and Guidance Manager. All work will be fully explained and support will be offered by their line manager and wider senior management team.
Other work will be varied, but the main purpose will be to ensure that our influence is maximised through the delivery of high-quality and well evidenced reports, taking part in events and activities that will capture and articulate the voice and lived experience of the people of Essex.
Skills
You'll need to show:
·excellent communication skills
·strong interpersonal skills, to deal with a diverse range of people and their differing needs
·experience of managing or coordinating projects and volunteers (paid or unpaid)
·the capacity to inspire and motivate others
·the ability to deal with information in a confidential manner and respond with sensitivity
·good organisational skills and the ability to manage a variety of tasks
·administrative and IT skills, and an ability to maintain records and produce clear written and oral reports
·experience of working across different sectors and developing links with other agencies
·a flexible and non-judgmental approach to people and work.
·proactivity in travelling frequently across the county.
Closing date: 27th February 2026 1pm
Salary: £25,000
1 Year Fixed Term
We use your voice to improve health and care in Essex.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Living Wage Foundation
The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.
Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most.
Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Purpose
At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
Main Responsibilities
We are looking for highly motivated and organised individual to coordinate our accreditation scheme. The role will work with our network of employers, and support new organisations through the accreditation process.
The Programme Officer will lead our work in Yorkshire and Humber support our Managers to grow and deepen engagement with Living Wage Employers through our associated schemes. You will help to ensure our resources and publicity materials are well written and up-to-date, and to coordinate events to grow our employer network.
Working as the Programme Officer for Citizens UK, reporting to a Programme Manager, your main responsibilities will include:
Contribute towards the achievement of CUK and LWF’s strategic objectives
Understand how the role contributes to LWF’s purpose and the core mission of CUK.
Reliably implement CUK’s and LWF’s policies, procedures, and values in own work.
Work with CUK community organisers and leaders to promote civic engagement with and ownership of the Living Wage campaign.
Feed into the LWF strategy and objectives development.
Living Wage Accreditation:
Support key contacts at potential LW Employers through the accreditation process, from dealing with initial enquiries to guiding them through the employer journey, to checking and processing their accreditation.
Develop rewarding relationships with key employers, industry, and campaign partners within our networks to build interest in the Living Wage and deliver a high-quality experience to our accredited employers.
With support from the wider team, develop plans and strategies to grow the number of accreditations in specific regions or industries.
Collate and disseminate Living Wage criteria and policy issues through both internal and external facing guidance, whilst reviewing and monitoring its suitability.
Support the development and implementation of projects to promote and grow Living Wage accreditations and develop the quality of service offered.
Build and manage projects and achieve work targets effectively
Successfully progress projects and tasks incl. tracking performance and expenditure.
Deliver agreed areas of the LWF’s work plan and leading on agenda items to report into team meetings.
Support the growth and development of new and existing Living Wage schemes incl. Recognised Service Providers, LW Funders, LW Places, Living Hours, Global Living Wage and Living Work Consultancy.
Deliver personal work targets on time and to standard:
Respond to telephone and web-based enquiries by providing advice and support to employers and supporters.
Provide administrative support for all aspects of the accreditation journey, incl. processing accreditations, recognitions, and renewals.
Maintain LWF data on systems, incl. Salesforce employer database.
Support the maintenance of our systems to ensure efficient processes and develop reporting mechanisms for effective monitoring and evaluation of our impact and progress against plans.
Coordinate and administrate Steering, Advisory or Leadership Groups as required, incl. coordinating agendas, sending out timely papers, taking minutes and following up on actions.
Learning & expertise
Keep abreast of new developments in the accreditation space.
Apply new learning to work and respond effectively to feedback.
Work collaboratively with the LWF and franchise teams to share learnings and experience and ensure that we are meeting the expectations of our network and stakeholders.
Develop and manage external relationships
Effectively develop and support a range of external relationships.
Respond effectively to queries or requests from stakeholders.
Engage with a diverse range of external stakeholders to support and develop projects as required.
Communications
Communicate effectively within the LWF; ensuring that messages are reliably passed to those who need to know.
Represent the LWF coherently in writing and verbally.
Events and Communications.
Plan and organise events to celebrate and grow our network of LW Employers, incl. playing an active role in the delivery of LW Week and assisting colleagues with event logistics
Represent and speak on behalf of the LWF at internal and external meetings and events.
Develop or feed into employer resources incl. marketing materials, blogs, reports, templates, and guides.
Develop and manage internal relationships
Work effectively with colleagues across Citizens UK.
Work collaboratively within the LWF team and actively participate in the team to ensure we meet the expectations of our network and stakeholders.
Generate income and resources
Contribute to plans and proposals to grow sources of income/resource.
Take personal responsibility for the careful stewardship of LWF’s resources.
Personal Specification
(D) Desirable, (E) Essential
EXPERIENCE:
Comprehensive experience in an administrative role (E)
Experience of building positive relationships (E)
Experience of managing and updating Salesforce or similar databases (D)
Experience of delivering a range of high quality communications materials, including websites, reports, newsletters (D)
KEY SKILLS AND KNOWLEDGE
Excellent time management skills with the ability to juggle a wide range of competing demands (E)
Understanding of database and systems management (E)
Ability to take in and interpret information and present in a succinct manner (E)
Excellent communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders (E)
Ability to act on own initiative to introduce and develop new systems as appropriate (E)
Strong attention to detail (E)
Strong IT skills to include MS Office and database software (E)
Understanding of the policy and campaign landscape in the UK (D)
PERSONAL ATTRIBUTES
A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)
A strong commitment to the Living Wage campaign and principles of Citizens UK (E)
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.
Interviews will be in person in Leeds, week commencing 30th March.
The client requests no contact from agencies or media sales.
Are you a finance professional looking to use your skills for meaningful, community‑focused work?
About Us
FORCE Cancer Charity is an Exeter-based organisation supporting people affected by cancer across our region. Each year, we work with hundreds of local individuals and families, offering guidance, tailored support, and a trusted place to turn during an incredibly challenging time.
Our team is warm, supportive, and dedicated to ensuring that everyone facing cancer in our community receives the help, compassion and understanding they deserve.
We’re entering an exciting phase of development, and we’re looking for a Finance Department Manager to help strengthen and evolve the systems that underpin our work.
The Role
Reporting to the Chief Finance Officer, you’ll be responsible for the charity’s day-to-day financial and operational management. You’ll lead and develop a dedicated team, oversee robust financial processes, and play a key role in improving systems — including contributing to the implementation of a new fundraising database that will support sustainable income generation.
This is a part-time, primarily office-based role offering a varied and hands-on remit, combining financial leadership with operational oversight and the opportunity to shape how the organisation works as we grow. For the right person, there is scope to take on additional responsibilities and progress within the organisation over time.
We’re looking for someone with strong financial expertise, excellent organisational and IT skills, and the ability to communicate clearly with colleagues across the charity. Previous charity sector experience is welcomed but not essential. Most importantly, you’ll share our commitment to making a difference for people facing cancer.
If you’re motivated by meaningful work and want to use your skills to support a cause that truly matters, we’d love to hear from you.
This role offers the benefits of a permanent NHS contract, and the recruitment process is therefore completed through the NHS Career Gateway. For full details of key responsibilities and person specification, please see the attached job description and follow the recruitment platform link.
The client requests no contact from agencies or media sales.
Temporary Database & Insight Officer
Rate: £16.06 per hour
Contract: 21st February to mid-April
Location: Remote
We're supporting a national charity to recruit a Temporary Database & Insight Officer to join their Fundraising and Supporter Engagement team during a period of development and change.
This role is ideal for someone with strong CRM and data processing experience who enjoys improving systems, ensuring data integrity, and enabling colleagues to use data effectively.
The role
Reporting to the Database and Insight Manager, you'll oversee the administration of financial and supporter data from multiple internal and external sources. You'll manage data imports, maintain compliance, improve processes, and provide user support across the organisation.
A key focus will be maximising the benefits of a recent Donorflex V12 upgrade and supporting ongoing work towards a more integrated organisational CRM.
Key responsibilities
Managing regular giving within Donorflex, including BACS set-up, amendments, cancellations and reconciliation
Processing and auditing Gift Aid claims
Executing and developing data imports from multiple platforms, ensuring accuracy, reconciliation and correct income coding
Liaising with third-party suppliers and internal stakeholders on data specifications and transfer routines
Running data integrity reports, audits and investigations, making recommendations to improve data quality
Undertaking data cleansing and deduplication (in-house and externally supported)
Developing and improving database and financial data processes
Onboarding new Donorflex users, managing permissions, delivering training and producing guidance materials
Managing a shared inbox and acting as first point of contact for database queries
Supporting the Fundraising and Supporter Engagement team with data selections and insight reviews
About you
Essential experience:
Proven experience working with CRM systems
Experience processing direct debits and financial data
Experience importing and exporting data using different rules and criteria
Technical knowledge:
Knowledge of BACS, Gift Aid and relevant legislation and codes of practice
Working knowledge of GDPR, PECR and information security
Advanced IT skills, particularly Excel (pivot tables, complex formulas, data visualisation) and SQL
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Multiple System Atrophy Trust (MSA Trust) is the UK and Eire’s leading national charity offering vital support to people affected by MSA. We are entirely funded through voluntary income. Most of our supporters are already familiar with our cause and need guidance and empathetic stewardship to maximise their fundraising in memory or in support of their loved ones.
Can you help? We are looking for a caring, friendly and innovative Fundraising Officer who will be the first point of contact for our donor base and can cultivate long term relationships with them.
Reporting to our Senior Fundraising Engagement Officer this role would be ideal if you:
- Have experience of supporter care and stewardship in the voluntary sector
- Have experience in compassionate communicating (written and verbal)
- Are looking for your next step on the ladder and want to learn about the complete supporter journey in a dynamic, friendly and growing charity.
- Are looking for a chance to use your creativity and enthusiasm to develop initiatives allowing a good degree of autonomy.
With plenty of scope for personal development through on-the-job learning opportunities as well as more formalised training and development, this role provides a unique opportunity to harness the power of fund and awareness raising to support more people with MSA.
Additional benefits: 33 days annual leave entitlement (inc bank holidays), TOIL provided for out of office hours, free eye check-up, free tea and coffee!
We are a small friendly team at our London office so we are looking for a person who can fit in well and be prepared to go the extra mile.
The role requires some occasional travelling around the UK to our various fundraising events and Support Groups, but own transportation is not needed.
Closing date: 28th February, however shortlisting and interviewing will be done on a rolling basis. If you have not heard from us within one week of the closing date please assume that unfortunately you have not been successful. Interviews will be online in the first instance.
The client requests no contact from agencies or media sales.
Temporary Database & Insight Officer
Rate: £16.06 per hour
Contract: Temporary - 21st February to mid-April
Location: Remote
We're supporting a national charity to recruit a Temporary Database & Insight Officer to join their Fundraising and Supporter Engagement team during a period of development and change.
This role is ideal for someone with strong CRM and data processing experience who enjoys improving systems, ensuring data integrity, and supporting colleagues to use data effectively.
The role
Reporting to the Database and Insight Manager, you'll take responsibility for the administration of financial and supporter data from a range of internal and external sources. You'll play a key role in managing data imports, maintaining regulatory compliance, improving processes and supporting users across the organisation.
A key focus will be maximising the benefits of a recent Donorflex V12 upgrade and supporting ongoing work towards a more integrated organisational CRM.
Key responsibilities
Managing regular giving instructions within Donorflex, including BACS set-up, amendments, cancellations and reconciliation
Processing and auditing Gift Aid claims
Executing and developing data imports from multiple platforms, ensuring accuracy, reconciliation and correct income coding
Liaising with third-party suppliers and internal stakeholders on data specifications and transfer routines
Running data integrity reporting, audits and investigations, making recommendations to improve data quality
Undertaking regular data cleansing and deduplication (in-house and externally supported)
Developing and improving database and financial data processes
Onboarding new Donorflex users, managing permissions, delivering training and producing guidance materials
Managing a shared inbox and acting as first point of contact for database queries
Supporting the wider Fundraising and Supporter Engagement team with data selections and insight reviews
About you
Essential experience:
Proven experience working with CRM systems
Experience processing direct debits and financial data
Experience importing and exporting data using different rules and criteria
Technical knowledge:
Knowledge of BACS, Gift Aid and relevant legislation and codes of practice
Work
Operational Support Worker *(Female Only)
Location: Sheffield
Closing date: 6th March 2026
Overview of Role:
The Operational Support Worker plays a vital role in enabling the team to offer compassionate, Christ centred support to vulnerable women. As the project has seen growth over the last few years, in response to rising demand, this role will play a key part in shaping and establishing the administrative systems, processes and procedures we’ve not yet had the capacity to formalise—ideal for someone who is energised by building structure, improving practice, and being part of creating solutions rather than stepping into a readymade setup. By carrying out the administrative, organisational, and practical tasks that keep the project running smoothly, they will help free frontline staff and evangelists to focus on building relationships, offering pastoral care, and walking alongside women in their daily challenges.
Salary: £24,570 per Annum (FTE)
Hours:37.5 per week
Pension: Church Army is an auto enrolment pension employer. You will be assessed under pension auto enrolment criteria.
Annual Leave: 25 days, plus Bank Holidays (total 33 days)
Contract:Full-Time – Open Ended
DBS: This post is subject to a enhanced DBS (Disclosure and Barring Service) check and compliant with safeguarding policies and procedures. Safeguarding training will be required.
Everyone in Church Army whether a staff member, volunteer, Evangelist, Evangelist in Training or Licenced Waterways Chaplain is responsible for making sure that Church Army has a safe and healthy safeguarding culture.
We are committed to protecting the vulnerable and ensuring the highest possible safeguarding standards. We expect everyone in Church Army to be familiar and comply with our Safer Ministry Policy, undergo any safer recruitment processes, and report any concerns or behaviours they don’t think are right to a member of the safeguarding team: or someone they trust.
Occupational Requirement: This post is subject to an Occupational Requirement under the provisions made in the Equality Act 2010 that the post holder has an active faith in Jesus. The successful candidate must be in agreement with the vision and values of Church Army.
*Due to the responsibilities of the role, there is an occupational requirement under the Equality Act 2010 that the post holder is female.
Application Deadline:6 March 2026
Interview Date: 16 March 2026
Next Steps:
For more information on the role, you can find the job description and person specification for the post here.
To apply, please download and complete a Faith Based Application Form for this post. When you are ready to submit your application, please email your completed application form, in word format,
PLEASE NOTE, WE DO NOT ACCEPT CVs
We want everyone everywhere to encounter God’s love and be empowered to transform their communities through faith shared in words and action.

Be part of a life-changing programme helping young people from underrepresented backgrounds take their next step into meaningful employment.
Join 20/20 Levels as a Programme Co-ordinator and play a key role in delivering our flagship I AM CHANGE career development journey.
This is a hands-on, people-focused role supporting the smooth delivery of workshops, mentoring and cohort experiences. You’ll work closely with participants, facilitators and the Programme Manager to ensure every session runs brilliantly and every young person feels supported, confident and work-ready. If you’re passionate about social mobility, youth empowerment and creating real opportunity, this is an exciting chance to make a tangible impact.
20/20 Levels is a social mobility organisation dedicated to empowering black and racially underrepresented young people to maximise their potential.



The client requests no contact from agencies or media sales.
The Philanthropy Manager will develop a philanthropy strategy, building on the partnerships and resources already in place. You will develop a pipeline backed up by robust prospect research (some administrative assistance will be provided), and instigate a cultivation and stewardship programme, typically adopting a staged approach to major asks.
You will be accountable for the acquisition, development, and stewardship of high value supporters for CUF, both individual philanthropists and non-statutory grant-making bodies. You will develop and strengthen relationships with existing donors, as well as identifying warm prospects currently not supporting CUF financially. A key part of your role will be meeting and engaging major donor prospects to grow the pool.
You will engage with Trustees and senior leaders, to identify and nurture Christian philanthropists and grant body decision-makers within their spheres of influence.
You will lead on developing cases for support and writing grant applications, helped by the wider staff team.
The successful candidate will be a self-starter with high levels of motivation, and the ability to both develop and operationalise strategy as a member of a small team. You will have a track record of successfully initiating, managing and developing relationships with High-Net-Worth individuals and grantmaking bodies, and securing donations and grants, via proposals or through face-to-face meetings, as required.
How to apply
To apply, please email an up-to-date CV and covering letter (please note that only CV’s accompanied with a covering letter will be considered for shortlisting) outlining your relevant skills and experience, relating to the listed responsibilities and person specification to:
Closing date: 17:00 Monday 2nd March 26, with interviews to be held on 10th March 26 online.
You don’t have to know about Down syndrome. You can learn about Down syndrome, but we need you to know how to nurture the heart of an organisation and its people.
Please see our video on our website for further details from our Chair, James Davis (go to 'meet the team', and 'current vacancies'.
Freelance/self-employed contract for 3 – 4 days per week
Lead the 17-year-old charity into a brighter future
The role demands quality skills and experience in management, governance, building teams and communities, fundraising and finance – in person and online.
Can you simultaneously be creative, a problem solver, ideas person, developmental, positive leader, supporter, confidante, prudent and adventurous?
We are very keen to hear from you. Please send your CV and a 5 min video explaining who you are, why you suit the role and why you want to join us as CEO by Saturday 28 February 2026.
Please also submit a video of no more than five minutes explaining who you are, why you suit the role and why you want to join us as CEO. This can be instead of the cover letter if you prefer not to do both (but please do do the video as we'd love to hear from you)
Enabling children with Down syndrome to maximise their potential
The client requests no contact from agencies or media sales.
Wandsworth Community Transport (WCT)
Contract length - Six months initially
• Based in Balham, London SW12 9PZ (on site).
• Part-time Hours: 20 per week (flexibility required).
• Salary: £30,000 + (pro-rata)
• Closing Date: 14th March 2026.
We are seeking a Passenger Services Administrator to work in our busy office, taking bookings, processing financial and membership data, organising schedules and promoting our services across Wandsworth.
You will work closely with our close knit-team of staff, drivers, volunteers, and community partners to ensure our services continue to thrive and adapt to the changing needs of the community.
This is a varied and rewarding role with a lot of potential to develop for the right candidate.
Job Description
Key areas of responsibility:
1. Be the front of house first contact for telephone, in person and email enquiries.
2. Take minibus and passenger bookings for outings and shopping, using our bespoke CTX software.
3. Maintain operational records and statistics relating to all vehicle hirings and ensure that all mileage is accounted for.
4. Update financial records and prepare invoices using Sage Accounts, process petty cash and take money to the bank.
5. Organise the schedules for drivers and volunteers.
6. Produce newsletters and publicity materials.
7. Participate in fundraising and publicity events. This may include evening and weekend work for which time off in lieu would be granted.
8. Attend and take part in staff meetings and evening Management Committee meetings, giving reports if required.
9. Any other duties commensurate with the grading of the post as directed by the Deputy Director, CEO or Management Committee.
10. Demonstrate a commitment to WCT’s Equal Opportunities and Diversity Policy.
About Wandsworth Community Transport
Wandsworth Community Transport (WCT) is a registered charity and a proud member of the Community Transport Association. We provide accessible and affordable transport services to community groups and individuals across the borough of Wandsworth. Our mission is to ensure that no one is excluded from community life due to lack of transport.
Key facts:
• Over 25 accessible minibuses serving the borough
• More than 2,000 community groups and individuals supported annually
• 35 staff members and a large team of volunteers
• Annual turnover of around £1 million
• Services include minibus hire, door-to-door services, Shopmobility, shopping shuttles, and outings for elderly and disabled residents
We also deliver essential driver and passenger assistant training programmes. Our volunteers play a crucial role in supporting elderly and disabled passengers, ensuring WCT is truly embedded in the heart of the community.
To Apply
Click on the link to request the full application pack
The client requests no contact from agencies or media sales.
We are looking for a Database Manager to be responsible for the maintenance and accuracy of the supporter and beneficiary CRM database system, Donorflex, while being the first point of contact, alongside the Senior Database Officer, for day-to-day database queries, providing essential support to ensure the database is effectively managed.
This is a hybrid role with 3 days a week in the London office.
The Charity
You would be joining a welcoming and passionate team at an incredible health charity offering fantastic benefits that include
35 hour working week
25 days annual leave plus your birthday off and a bonus day in December
Time off in lieu policy
Pension
Medicash
Permanent Health Insurance Scheme
Life Assurance
Season Ticket loan
Commitment to development and training including the opportunity to take part in our Aspire Leadership Training Programme
Family friendly policies (flexible working and time off for dependants)
Commitment to your well being including an Employee Assistance Programme, eye care vouchers, and flu jab
The Role
Oversee the processing of all income transactions into the database on a timely basis.
Line manage, coach and support one Senior Database Officer.
Processing service user information into the database on a timely basis.
Responsible for all Gift Aid management.
Producing scheduled and ad-hoc data selections for mailings as requested.
Analyse and produce reports using database data to support other areas of the Charity in their strategic decision-making.
The Candidate
Experience of managing a CRM database, and working in a finance and database team.
Experience of line managing, coaching and supporting more junior staff.
Experience of managing, manipulating and analysing large data sets.
Ideally previous experience and knowledge of using Donorflex.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
We are excited to be advertising for a unique opportunity to join the team at Basis Yorkshire as a Navigation and Support Worker for women who sex work.
You will provide appropriate emotional and practical 1-to-1 support to women involved in sex work and those who are sexually exploited, who often experience stigma and face barriers to accessing services. You will be enabling people to access support and navigate services, You will be working in partnership with other agencies and making appropriate referrals for people to access other services to support their wider needs. You will contribute to wider team responsibilities including outreach, drop in and duty.
Basis works with women and nonbinary people who work in the sex industry and women and young people who are sexually exploited
The client requests no contact from agencies or media sales.