Supporter development manager jobs
We are seeking a detail-oriented and experienced Payroll Supervisor to join our dynamic team. Reporting directly to the Payroll Manager, you will play a key role in ensuring accurate and timely payroll processing. Your responsibilities will include maintaining payroll data, updating employee records, verifying timesheets, logging staff absences, and addressing payroll queries swiftly and effectively. You will also support payroll reconciliations for SSP, SMP, SPP, and pension accounts, as well as assist with year-end tasks such as audits, PSA, and P11D submissions. This is a fantastic opportunity for a motivated professional looking to make an impact within a fast-paced payroll department. If you thrive on accuracy and enjoy working in a collaborative environment, we want to hear from you!
Your expertise will contribute to the seamless management of payroll systems, data accuracy, and resolution of queries, directly impacting the organisation's ability to support its vital mission of improving the lives of children with brain injuries and their families.
This role is not open to sponsorship.
Duties and Responsibilities
- Collaborate with the Payroll Manager to ensure the accurate and timely processing of payroll, including inputting and reconciling timesheets, calculating holiday pay, and updating payroll records.
- Support year-end activities such as PSA and P11D calculations and submissions, ensuring full compliance with HMRC regulations and internal policies.
- Manage pension contributions and submissions, ensuring accurate data uploads to pension portals and compliance with scheme rules and statutory requirements.
- Administer statutory and occupational sick pay in line with current legislation and company policies, with a strong understanding of Statutory Sick Pay (SSP) rules and accurate processing of sickness absences.
- Maintain payroll data integrity through regular system updates, data cleansing, and the implementation of necessary adjustments to ensure accuracy.
- Deliver a high level of service by responding promptly and professionally to payroll-related queries from employees and stakeholders.
- Partner with the Payroll Manager and Finance team on ad hoc projects, reconciliations, and process improvement initiatives to enhance operational efficiency.
- Foster strong working relationships across departments to support seamless payroll operations and effective communication.
- Commit to working one additional day per month during payroll processing periods to meet operational demands.
- Provide cover for the Payroll Manager during periods of absence, contributing to the continuity of critical payroll cycles and strategic projects.
Education & Qualifications
- GCSE or equivalent with good results in Maths & English
Experience
- 3 years minimum experience in a similar role
Skills & Abilities
- Excellent Excel skills
- Ability to work to tight deadlines for own self and the Finance team
- Ability to prioritise own workload and those with the team
- Work constructively as part of a team, understanding the team’s roles and responsibilities
- Ability to maintain own motivation and drive, in order to achieve the task at hand
Knowledge
- Understanding of finance and payroll systems
- Working knowledge of Microsoft Office (particularly Excel) & Microsoft Outlook
Personal Qualities
- Commitment to the vision and values of The Children’s Trust.
- Flexible and ‘can do’ attitude to competing commitments in workload.
- Highly motivated and reliable.
- Ability to cope working in a demanding environment.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Research Manager of Patient Programmes
Salary: £42,000-50,000 per annum (depending on experience)
Location: London-based office & home (flexible working, with minimum 2 days per week in London office) with some requirement to travel to attend meetings/training in the UK and overseas
Hours per week: 37.5 (full-time role)
Reporting to: Director of Patient and Clinical Research Programmes
Contract: Fixed term contract – 12 months (6w notice period) (ideal start date in August/September)
Our mission
Our mission is to lead new and determined efforts to find cures for Follicular Lymphoma (FL). The aim of all our programmes is to accelerate a transformative change in scientific research that will lead to better treatments and cures for FL patients. In choosing what work to do we are solely focused on output and impact.
We’re at a crucial point in our search for a cure for follicular lymphoma. Our pioneering research will lead to transformational treatments and our science is on the verge of future cures. With more support, we can radically reshape the future for everyone affected by follicular lymphoma.
The role
We are looking for an energetic and proactive individual to join our friendly team. As Research Manager of Patient Programmes, you'll have a crucial role in advancing our mission. A central focus of this role is to develop and lead patient-centred educational programs, webinars, and content that ensure patients are well-informed, actively engaged, and empowered throughout their journey. You will also play a key role in strengthening the Foundation’s connection with patients and advocacy groups, ensuring their voices are meaningfully reflected in our research agenda and broader mission. A critical and growing area of work for the Foundation is the systematic gathering and use of patient insights and data. This role will help shape and deliver that work, ensuring that lived experience informs everything we do, from research to support initiatives.
You will also lead the project management of our scientific events from planning through to delivery, ensuring they run smoothly, on time, and within budget. You’ll play a key role in delivering high-quality, engaging events that foster collaboration and advance knowledge in the field.
Key responsibilities
Strengthening patient engagement and education
- Education: Lead the delivery of impactful, patient-centred educational initiatives such as webinars, polls, and video content to inform and empower people living with FL, their families, and carers, and align with the Foundation’s mission to accelerate progress toward cure.
- Strategy Support: Support the Director of Patient and Clinical Research Programmes to develop and implement a long-term patient strategy that drives lasting impact and supports the Foundation’s mission to find a cure.
- Partnership Development: Build and maintain strong relationships with FL patients, advocacy groups, and other stakeholders to ensure patient perspectives shape our programmes and research priorities with a clear line of sight to cure.
- Insights: Lead the systematic collection and analysis of patient insights and data to inform Foundation strategy, research funding, programme design and acceleration to cure.
- Strengthen the Patient Voice and Community Engagement: Collaborate with the marketing and communications team to ensure the patient voice is heard and reflected in content, using accessible language and social media to drive engagement and connection across the FL community. Champion the integration of lived experience across the Foundation’s work, helping to ensure that real-world needs and voices are reflected in our outputs and outcomes.
- Impact Measurement and Evaluation: Support in the design and lead the delivery of impact measurement frameworks to assess the effectiveness of patient engagement, education initiatives, and programme outcomes.
Planning and management of scientific events
- Scientific Event Management: Lead the end-to-end project management of scientific events, conferences, and symposiums, ensuring smooth execution, timely delivery, and alignment with strategic goals.
- Patient Voice Integration: Ensure the patient voice is actively integrated into event planning and content, fostering meaningful collaboration between researchers, clinicians, and the patient community.
- Event Content Development and Impact Reporting: Coordinate development of workshop and conference materials, and support comprehensive outcome reporting to capture key insights and inform future initiatives.
Other duties
- Collaborate with the fundraising team to develop materials for engaging donors. Provide research insights and data to support fundraising efforts, grants and donor communication.
- Work in alignment with the Foundation’s values and maintain the reputation and standing of the Foundation.
- Ensure confidentiality is always maintained and adhere to General Data Protection Regulations across all areas of work.
- Carry out any other duties within the scope and purpose of the role as requested by their line manager.
Who we are looking for
We are seeking an energetic and empathetic individual with a proven track record of working closely with patient communities, particularly within cancer or related health fields. The ideal candidate will be passionate about amplifying the patient voice and ensuring lived experience drives research and education efforts.
Key attributes include:
Essential criteria:
- A minimum of 5-10 years of experience in the cancer or a related field.
- BSc essential, Masters degree/PhD in the medical or related field desirable.
- Experience leading patient-centred initiatives, educational programmes, or events that inform and engage the patient community.
- Demonstrated ability to collaborate closely with leadership to develop and implement long-term patient strategies that create meaningful, lasting impact.
- Solid understanding of clinical research and how patient insights can accelerate progress toward improved treatments and cures.
- Experience in project management and coordinating multifaceted programmes or events.
- Strong relationship-building skills with patient communities, advocacy groups, industry and other diverse stakeholders to effectively incorporate patient perspectives into programme design and research priorities. Experience in qualitative or mixed methods research desirable.
- Experience in systematically collecting, analysing, and applying patient insights and data to inform organisational strategy, research funding decisions, and programme development.
- Passion for championing patient lived experience and ensuring it is embedded across all aspects of organizational work, from research to education and support initiatives.
- Likely to have worked in non-profit sector or medical research sector.
We are looking for someone who believes deeply in the power of patient voices to transform research and care and is excited to help drive lasting impact for the follicular lymphoma community.
Hours of work and holidays:
This is a full-time role with working hours generally surround 9-5 Monday to Friday. It should be noted that some events will take place over weekends and Bank Holidays when your presence will be required, which will be compensated with time in lieu.
Please also find below a summary of the FLF UK benefits:
- 25 days annual leave (FTE), plus bank holidays
- Hybrid, flexible working.
- Enhanced sick pay – up to 10 fully paid sick days per year
- Nest pension scheme
- Group Life Insurance, which includes:
- Day-to-day wellbeing support
- Later-life care support
- Virtual GP access
- Bereavement counselling
- Flexible hybrid working
- Emotional and practical support
Please outline in your cover letter:
- Why you are interested in this role
- How your experience and skills match the person specification
The client requests no contact from agencies or media sales.
About the Role
We are looking for a creative and values-driven Communications Officer to join our growing team.
Working with our community of brain injury survivors, volunteers and staff, you will co-produce content that shares our stories, increases awareness and broadens our reach.
You’ll play a central role in promoting our services and amplifying the voices of our members.
Headway East London is an expanding organisation that provides sector-leading support services for people living with brain injury: you’ll be joining a mission-driven team where your work will make a real difference every day.
Principal Duties and Responsibilities
Marketing & Communications Delivery
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Deliver and support the implementation of our communications and marketing strategy across all channels (digital and print.
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Lead on a regular calendar of activity across social media platforms (Instagram, Facebook, LinkedIn, BlueSky, YouTube) to maintain and grow a network of online supporters.
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Lead on maintaining and developing content for the Headway East London website (using WordPress and Elementor), including blog posts, service pages and events.
Community & Co-Production
- Work with our members (services users - people with brain injury), volunteers and staff to co-create content that reflects their voices and experiences.
- Ensure accessibility is embedded in all communications, including use of plain English, inclusive visuals, and a variety of formats.
- Engage the wider Headway East London community in developing campaigns, storytelling, and communications planning.
Campaigns, Partnerships & Income Generation
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Support fundraising and development teams to plan and deliver digital campaigns that increase donations, engagement and awareness.
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Explore opportunities for brand development, partnerships and earned media that align with our values and strategic priorities.
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Maintain and strengthen relationships with local and national media outlets and stakeholders
Internal Communications
- Support internal communication needs across the organisation, helping teams stay informed and connected across multiple sites.
- Help develop internal resources and templates that enable teams to produce consistent, values-led communications.
Key Relationships - Internal and External
Internal: Members (service users), Volunteers, Day Service Co-Ordinators, Service Leads of Departments, Director of Fundraising
External: Public Audiences, Partner Organisations, Contractors e.g. Website Developers, Graphic Designers, Press
Other
Apply the Headway East London values and behaviours to every aspect of the role at all times.
Protect and enhance the interests and reputation of Headway East London internally and externally.
Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability.
Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.
The client requests no contact from agencies or media sales.
Do you want to use your skills to make a real difference in people’s lives? Join St Peter’s Hospice, Bristol’s only adult hospice, and help us deliver outstanding care by growing our income from high-value supporters. Every one of us plays a part in changing the way dying is experienced. That’s what makes working here different.
As Philanthropy & Partnerships Manager, you’ll play a pivotal role in shaping and delivering our strategy to grow income from major donors, corporate partners, and trusts and foundations. Reporting to the Head of Fundraising, you’ll lead a team of three and be responsible for identifying where to best focus our time and resources to achieve the greatest return on investment.
You’ll manage your own portfolio of high-value relationships, while also overseeing prospect research, pipeline development, and stewardship planning. This is a strategic and hands-on role, ideal for someone who thrives on building relationships, spotting opportunities, and driving sustainable growth.
We’re looking for a confident and collaborative fundraiser with a proven track record in securing five-figure+ donations and building lasting relationships with major supporters. You’ll have experience across one or more of following areas: major donors, corporate fundraising, or trusts and foundations. You’ll be a strategic thinker with strong interpersonal and communication skills, capable of influencing stakeholders at all levels. You’ll also be a supportive and motivating leader, passionate about delivering a great experience for our donors and team alike.
What We Offer
- Flexible working arrangements
- Free on-site parking
- 27 days annual leave (plus Bank Holidays)
- Pension scheme
- Cycle to work scheme
- Employee assistance programme
- Access to discounts from top UK retailers
The details
- Working 30 - 37.5 hours per week, Monday to Friday
- Permanent position
- Salary of £37,297 - £41,442 FTE, dependent on experience
Key Responsibilities
- Developing and implementing strategies to grow income from major donors, corporates, and trusts/foundations, focusing on areas with the greatest growth potential.
- Leading and supporting a team of three, ensuring resources are aligned with strategic priorities.
- Building and maintaining a strong network of relationships, externally with funders & stakeholders & internally with colleagues across the charity
- Monitoring and reporting on budgets, KPIs, and fundraising performance.
Ready to make a difference?
Please be aware that we will review applications as they come in and therefore may close the vacancy before the closing date, so candidates are advised to apply early.
Strictly no agencies.
The client requests no contact from agencies or media sales.
We are 4 Day Week employer
Purpose of the role
Join Brook, the UK’s longest-running sexual health charity and help us shape the future of education, wellbeing, and digital services for young people.
We’re looking for a commercially-minded Business Development Manager to drive growth across Brook’s education, training, and consultancy offers.
It’s a chance to join a dynamic, mission-led team committed to creating lasting change. You’ll play a key role in securing high-value contracts, identifying new market opportunities, and collaborating with colleagues across the charity to co-create services that are needed and impactful.
Essential criteria
- 2 years of account management, or sales experience.
- Experience of working within the third or public sector
To learn more about the role and person specification please read the attached 'role specification' which can be found on the application form.
About the role:
- Hours: Full Time 37.5 Hours per week
(Upon completing your probationary period, you will be eligible to join the 4 Day Week program, which allows you to work 20% fewer hours without a decrease in salary)
- Contract: Permanent
- Location: London
- Salary: £39,000
- Closing date: 27/07/2025
- Application Tip: Ensure your supporting statement refers to the person specification as this will assist in a successful sift through to the interview stage.
About Brook:
Brook is the UK’s leading sexual health and wellbeing charity. We are committed to changing attitudes, challenging prejudice and championing equality.
Our unique combination of clinical services and education programmes are designed to meet individual needs and instill positive behaviours that influence their whole lives. Our digital solutions help us reach even greater numbers of young people and professionals, and our expansion into all-age services ensures that whole communities can benefit from our inclusive, non-judgmental approach to sexual and reproductive health.
We are continuously listening to and learning from our service users and the communities we support. We amplify the voices of those who face barriers to access, ensuring that sexual health remains high on the political agenda and that law, policy and practice is aligned with what they need.
Benefits of working for Brook:
- 4 Day Week (Working 20% hours less without salary decrease)
- Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays
- Sick pay (from 3 up to 12 weeks fully paid)
- Flexible working
- Gratitude scheme
- Assisted purchase scheme
- Cycle to Work up to £1k
- Employee Assistance Programme (EAP)
- Long service awards
- Maternity and paternity pay
- Pension scheme – with contributions matched up to a maximum of 4%
- Training and development opportunities
- Coaching
Please note - this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.
Please note: internal applicants with live sanctions will not be considered for this role.
We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible.
Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role.
Thank you for your interest in working for Brook.
Brook Safeguarding with Purpose
Working with People Safely. Safe Place, Safe People.
Purpose of the job
We are seeking a dynamic and experienced Learning and Development Specialist to lead the content design, development, and facilitation of our innovative cross sector leadership development initiative, the Joined Up Institute, which seeks to strengthen services and improve outcomes for young people. This role plays a key part in embedding high-quality, evidence-informed learning opportunities across the youth and allied sectors, ensuring continuous professional development that is relevant, inclusive, and impactful. Learning from the Joined Up Institute will play an important role in helping us strengthen our own practices in terms of systems impact.
You will be a skilled learning and facilitation specialist, with a passion for community building and power sharing with young people. You will bring expertise in adult learning theory, blended learning approaches, and stakeholder engagement, as well as a commitment to quality and innovation.
Key Responsibilities
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Complex Learning Delivery
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Content Development
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High Quality Facilitation and Community Building
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Internal Learning and Development Capacity Building
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Learning and Stakeholder Engagement and Support
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Quality Assurance
Experience we're after
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Demonstrable experience in developing and delivering high quality learning for professional development and community-building initiatives.
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Expertise in adult learning theory and learning design methodologies.
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Proven ability to develop and facilitate high-quality learning content, both online and in-person.
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Strong understanding and practical experience of power-sharing approaches with young people and inclusive and equitable practice.
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Expert facilitation skills, including with large cohorts of up to 300 participants, with the ability to train and support others to develop their facilitation practice.
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Experience designing and delivering blended learning programmes.
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Experience identifying and embedded learning from place-based initiatives into wider organisational practices.
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Knowledge of quality assurance frameworks in the context of learning and development.
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Strong event planning, project and budget management skills.
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Excellent partnership-building and stakeholder engagement skills.
Why work at UK Youth?
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We have influence as a sector-supporting infrastructure body, a direct delivery partner and a campaigner for social change. As outlined in our 2025 #unlockingyouthwork strategy, we believe youth work is a catalyst for change that young people need now more than ever. We play a unique role in addressing; the lack of investment into the youth sector, the lack of cross-sector understanding of how youth work makes a difference and the limited opportunities to embed effective solutions.
We are building a movement of change; galvanising likeminded individuals, organisations, government, and businesses from all sectors, to work together and deliver system change for all young people. Together we will create a society that understands, champions, and delivers effective youth work for all.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: Monday 4th August 2025 at 09:00 (9am)
Provisional Interview Dates: 13th/14th August 2025
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.

Linking your strategic vision to organisational goals, you’ll devise integrated marcomms and engagement plans to deliver direct marketing initiatives that enhance our brand, engage and build a loyal supporter base, and meet income targets.
A key part of your role will be to amplify inspiring stories of the communities we work with in rural Africa. These stories are vital to evidence the impact that innovative agricultural practices and local support have on smallholder farmers who transform their livelihoods and lives. And what makes our communities uniquely different is their commitment to pass on their newly gained knowledge, skills and produce to fellow farmers, creating a powerful ripple effect of positive and sustainable change.
This approach to working together is also what binds our global teams. So as well as being a strong leader, you’ll also be proactive in collaborating across fundraising teams and adept at crafting internal and external communications to achieve our objectives.
This is a pivotal role that needs to confidently balance building the brand with attracting and retaining donors, and strategic leadership with hands on implementation.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness and Complex needs service in Brent.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Livingstone House is a 24 hour staffed 92 bed mix gender hostel, which provides short term supported housing for single homeless vulnerable people with Low to Medium support needs. Look ahead provides the support function and Riverside provides the housing management and night concierge. The Service provides on average 5 hours of weekly support to customers who reside in the hostel with the aim to provide them with the tools to move on within the community and live independently. On occasions, we may need support within our scattered sites based in Brent.
The Shift pattern of this role consist: 8am -4pm and 1.30pm - 9pm. Over a 7 day rota with 2 days off with weekend working
What you'll do:
- To provide support to peers and management, being flexible and responsive and help bespoke support for each customer's abilities and aspirations
- To implement the principles of personalisation, as part of a local service plan.
- To help support your colleagues to maximise the customers' independence.
- To motivate customers to access educational and training opportunities and to integrate fully in the community
- To support up to 14 customers to sustain their tenancies
- To promote customer involvement in all aspects of your work
- To take on a project that will help assist the service move forward
- To work closely with peers/customers and lead on initial referral assessments, aiding their journey for betterment & lead on the resettlement of customersThis is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Excellent communication and a team player
- Excellent customer relationship management
- Professional manner in everything that you do
- Proven experience of motivating, supporting customers or transferable skills than can complete this task and beyond.
- A essential willingness to work evenings, weekends and bank holidays on a shift rota basis
- Ability to think outside the box (Essential)
- Work upon your own initiative which is essential
What you'll bring:
Essential:
- Time management with is key in all area's
- Leadership
- Teamwork
- Communication
- Resilience
- IT skills
Desirable:
- Problem solving
- Ability to work under pressure
- Confidence
- Change management
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job decription
We're looking for a kind, compassionate and resilient Support Worker to join our Oakview Service in Hertfordshire.
£14,404.00 per annum, working 20 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Oakview is a supported living project for 10 customers with mild to moderate learning disabilities. It provides a 24/7 support service, with an emphasis on choice and control for customers, enabling them to achieve greater independence, improved quality of life and integration into the wider community. Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. This includes providing personal care, domestic duties, emotional and social support in a person-centred way. Staff will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
The service is staffed 24/7 and this post-holder will be required to cover an average of at least one sleep-in per week (pro rata).
What you'll do:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. This includes delivering personal and physical care as appropriate;
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation;
- Participate in support planning and risk management, of named customers, as directed by the service management;
- Ensure the safety and security of the customers and the premises whilst on shift;
- Enable customers to make full use of community facilities by providing support that enables maximum external engagement;
- Report any observations relating to customers welfare
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
- Ensure Look Ahead Health and Safety policies and local protocols are adhered to, at all times;
- Maintain records as required at the project under the direction of management;
- Participate in handovers, team meetings/reviews and the general development of the service;
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Prefers working as part of a group or team
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is respectful and sensitive in style of communication
- Non-judgemental outlook
- Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
- NVQ Level 2 or equivalent or experience within charity/social care sector
- Ability to complete written records of support to customers
- Basic knowledge of Microsoft Office applications and able to input information clearly and in good English
- Ability to communicate with colleagues, customers, family members and partner agencies, as required
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: 22.5 – 3 days flexible
Salary £40k FTE
Location: Remote working with some travel for meetings. Based preferably between Birmingham and Manchester.
Contract Type: Permanent
Make a real difference—join a team that’s changing lives.
At Fuel Bank Foundation, we’re united by a shared mission: ensuring no one must choose between heating and eating. Every day, we provide urgent support to people in fuel crisis—offering emergency financial help, expert advice, and long-term advocacy to drive systemic change.
But we don’t stop there. We also invest in our people—because the wellbeing and development of our team is at the heart of our impact. If you’re passionate about delivering meaningful change, this is your chance to be part of something special.
The Opportunity: Change & Improvement Support Lead
We’re looking for a proactive and detail-focused Change & Improvement Support Lead to join our team. In this role, you’ll help drive our transformation agenda—supporting projects that improve operational efficiency, enhance service delivery, and enable us to better serve those who rely on us.
You’ll work closely with the Head of Change & Improvement and colleagues across departments, ensuring projects run smoothly, stakeholders are engaged, and changes are implemented effectively. This is a hands-on role ideal for someone with project and change experience, strong analytical skills, a passion for problem-solving, and a commitment to delivering high-quality, people-first improvements
What You’ll Do:
- Project & Change Coordination:
Support and coordinate a range of change initiatives—maintaining accurate documentation, managing risks, and tracking progress. - Business Analysis:
Translate business needs into clear, practical solutions; develop BRDs; and help ensure the right improvements are delivered. - Testing & Implementation:
Support user acceptance testing (UAT), write test scripts, and assist with rollouts, training, and post-implementation reviews. - Process Improvement:
Map and redesign processes for greater efficiency, clarity, and impact—collaborating with teams to embed change. - Stakeholder Engagement:
Communicate change effectively across the organisation and foster a culture of shared ownership and continuous improvement. - Performance Monitoring:
Help collect and analyse project data, identify root causes of issues, and track success against KPIs and impact metrics.
What You’ll Bring:
- Experience supporting or delivering business change or improvement projects.
- Strong problem-solving skills and a keen analytical mindset.
- Confidence using Microsoft Office (especially Excel) and process mapping tools (e.g., Visio).
- Understanding of project life cycles, change methodologies, and user testing processes.
- A flexible and resilient approach—able to prioritise, adapt, and stay calm under pressure.
- Excellent communication and interpersonal skills—you’ll be someone others trust and enjoy working with.
- A real passion for purpose-led work and a belief in our mission.
Why Join Us?
- Be part of a mission-driven organisation creating real social impact.
- Work with a passionate, collaborative team where your voice is heard.
- Enjoy flexibility, trust, and a strong focus on wellbeing.
- Grow your skills in a supportive, forward-thinking environment.
Ready to help us make the UK free from fuel crisis?
We’d love to hear from you. Apply now with your CV and a short cover letter telling us why you're the right fit for this role.
Fuel Bank Foundation is committed to creating a diverse and inclusive workplace. We welcome applications from all backgrounds and communities and are happy to discuss flexible working options.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an ambitious retail manager to support continued growth in our shops and to help us shape change. This is a retail role where you can really make a difference!
North London Hospice has been embedded in the local community for more than 40 years. Our vision is to provide the best of life, at the end of life, for everyone.
Each year our shops raise over £2 million of crucial funding to support people with life-limiting illnesses. We’re proud of the role our retail teams play in helping us provide care every day, but we know our shops can achieve so much more.
This is an exciting time to join our retail team – you can be the change we are looking for!
Our retail business is expanding, and we are now seeking someone who is not only commercially driven but also someone who can inspire others too. The successful candidate will have experience in the charity sector but also have the ability to really deliver for our organisation. In developing and empowering our teams to be the best, you will be helping us provide more vital care to those who need us.
Working across multiple sites, you’ll have lots of innovative ideas and will help us grow even further by developing the performance of our amazing staff and volunteers.
From identifying new opportunities for business growth, to maximising the performance of a portfolio of shops, your role will be dynamic, strategic, as well as creative.
You will lead by example, be on the ground, connecting and empowering our staff as well as developing our community relationships. Our values are important to us and we’re looking for someone who embodies them.
This role is a chance to do things differently, to lead with purpose, and use your skills to do good for our community. If this rewarding role sounds like you, we’d love to hear from you!
As an organisation, we are committed to offering a healthy work/life balance, with accessible mental health support, an extensive range of lifestyle and health benefits and excellent training and development opportunities, and hence, we offer the following range of competitive benefits:
- Competitive rates of pay
- Generous annual leave (27 days plus bank holidays, rising with service)
- Buy and/or sell up to one week’s additional annual leave each year
- Transfer of NHS pension scheme
- Employer contributory pension scheme
- Access to clinical supervision
- Fully funded Health Cash Plan
- Life Assurance cover
- Flexible/Hybrid Working
- A range of opportunities for professional learning and development
- Access to our 24/7 confidential Employee Assistance Programme (EAP)
- Travel incentives (Business mileage reimbursement, Interest-free season ticket loan, Electric Car Scheme, Cycle to Work Scheme)
- Family friendly policies, and special leave
- A supportive and collaborative work environment
- Discounts with local retailers, gyms, and service providers
- Blue Light Scheme membership
- A values lead, inclusive working environment
- Social events throughout the year and much more..
The client requests no contact from agencies or media sales.
Support Worker at Plus Services
Are you a positive, engaging and caring person that wants to make a real difference to the world?
Do you think the greatest gift you can give is to make other people’s lives better?
Do you believe that people living with Learning Disabilities and Autism should have happy fulfilling lives, with access to the Community and enjoy the same things the rest of us take for granted?
If you answered “Yes” to these 3 Questions then Plus has an amazing role for you!!!!!
Who are Plus Services?
Plus is one of the most respected Learning Disability and Autism Charities in London with a proud history stretching back more than 30 years. We have an amazing team that is dedicated to supporting people to live their best possible lives and we have literally changed people’s worlds with the support we have provided.
Our Client Group is quite varied and during the recruitment process you would be specifically recruited to work with those that your personality, skills and experience would fit best with. Some have really challenging behaviour, but unless you had the capability to best serve those people you would be assigned to a different group. So, there is no need to worry about being out of your depth.
We also provide industry leading training and on-going support, so rest assured you will be ready for anything the job throws at you. I cannot promise you it will be easy, but I can promise you it will be worth it. And when you go home you will know you have made a massive difference and the world is a slightly better place as a result of your efforts.
Who are you?
You are a caring, compassionate and capable individual? You could be either already working within Social Care or are thinking about joining the sector. We recognise everyone, regardless of their personal history, talents, abilities and unique personal qualities
What does matter is you must care and you must want to enhance the lives of the people who we support and rely on us.
You will need to be comfortable spending large amounts of your day one-to-one with the Service Users, there is no leaping from client to client here with 15 minute blocks. You will need to be happy supporting people to learn new skills and become independent. And you will need to thrive on taking people out into the big wide world, expanding their horizons, bringing a smile to their faces and adding a spring in to their step.
To be considered for the role you will need to be able to:
- Do your share of weekend shifts, sleep-ins, waking nights and bank holidays.
- Be physically fit and able to move freely and physically and to support service users who may be physically dependent.
- Have a supportive attitude and want to help individuals to maximise their lives.
- You must be able to support people with Learning Disabilities who have different ways of expressing themselves
- Be eligible to work in the UK
In return we offer opportunities for professional development and real job satisfaction. We can help you to develop your professional skills and knowledge and progress toward recognised qualifications such as Diploma in Adult & Social Care levels 3/4/5.
Available positions:
Full time Support Worker (38 Hrs per week)
Locations: Lewisham, Southwark, Greenwich or Sutton
Pay: £27,367
Holidays: 28 days per Annum
Part time Support Worker
Locations: Lewisham, Southwark, Greenwich or Sutton
Pay: £27,367 pro-rata
Holidays: 28 days per Annum (Pro Rata)
Bank Support Worker (zero hours contact)
Location: Lewisham, Southwark, Greenwich or Sutton
Salary: £13.85 per hour.
Holidays: Based on hours accrued
Our benefits package includes:
• Pension contribution scheme
• Fully funded Learning and Development
• Company employee assistance programme service
- Sleep in allowance
We're looking for a kind, compassionate and resilient Support Worker to join our Barnsley Street Project in Bethnal Green, Tower Hamlets.
£18,725.20 per annum, working 26 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Cycle to work scheme
- Employee Assistance Programme for 24-7 confidential support
- Online wellbeing resources
- A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
- Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Barnsley Street Project is a pilot service funded by NHS money following a bid by East London NHS Foundation Trust (ELFT). The service comprises of Look Ahead staff, ELFT staff, and Tower Hamlets Mental Health VCSE Alliance, formed of 17 local VCSE organisations. The Barnsley Street Project operates 24 hours a day, 7 days a week to provide support for people in the catchment area of one primary care network in Bethnal Green, Tower Hamlets. It provides a variety of psychosocial and clinical interventions, including the provision of 6 Hospitality Beds for short term support and intervention.
Support Workers within the Barnsley Street Project will be expected to support individuals requiring support from the local community that walk in to the service and those staying in our hospitality beds. This support may include providing tailored and co-produced practical, emotional, trauma-informed support to individuals with a variety of challenges relating to their mental health. This may include the management of symptoms, social support, navigating benefits and welfare systems, practical skills and signposting to specialist services in the local authority for intensive or specific support as required.
The shift pattern for this role involves two 13-hour shifts per week (07:30-20:30), including Wednesdays.
What you'll bring:
Essential:
- NVQ Level 2/3 or equivalent with some or equivalent sector work experience
Desirable:
- Experience working in a mental health setting or service.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Do you have a gift for creating learning spaces that bring people together across cultures and contexts?
Are you passionate about building a diverse and inclusive culture, shaped by prayerful practice and reflection?
• Permanent 28 hours per week
• Hybrid working – approximately two days a week at CMS House, Oxford.
• Starting salary £41,795 pa full time equivalent (£33,436 pro rata 4 days per week) with further salary advancement opportunity and with a generous pension contribution: up to 10 per cent employer contribution on annual salary
• CMS offers 36 days of annual leave pro rata (including bank holidays) as well as enhanced paid sickness, maternity, paternity and adoption leave.
• CMS supports the mental wellbeing of its employees and offers a generous rewards and wellbeing package, including:
o access to 24/7 employee assistance programme with qualified counsellors
o regular wellbeing coffee mornings
o support on menopause for women
o up to three volunteer days a year
o up to three family emergency leave days a year
o retreats and resources for prayer life
We welcome applications from everyone. We particularly welcome applications from women and individuals from minority groups as they are currently underrepresented within our organisation at this level. All appointments are made on merit of skill, experience and potential as set out in the job description and person specification.
Your role
The Mission Learning and Inclusion Manager will help us deepen how we learn, grow, and reflect together as a global mission movement. In this unique role, you will foster a culture of learning and inclusion across CMS - in the UK and around the world. You will:
· Cultivate reflective mission practice, encouraging the sharing of insights and experience from diverse global contexts
- Champion diversity and inclusion, helping nurture a culture where all people are valued, empowered, and able to thrive
- Encourage spiritual practices that sustain and shape our life in mission, enriched by wisdom from across our global community
The organisation you’ll be joining
Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS, you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.
What you’ll need to succeed
The successful candidate will collaborate closely with people and programmes across CMS, from mission leaders and local hubs to vocational recruitment and pioneer training. You will also lead formation and orientation for new people in mission, helping them begin well and stay rooted in practices that sustain them long-term.
We’re looking for someone who:
- Brings experience in intercultural mission and adult learning
- Is passionate about equity, belonging and inclusive culture change
- Can hold together spiritual depth, reflective practice, and practical delivery
If you’re energised by building learning communities and believe inclusion and spirituality are essential to mission, we’d love to hear from you.
It is also a requirement for this post holder to be a committed and practising Christian as well as committed to CMS’s values and aims.
Further details can be found in the job description and person specification available to download on the CMS website.
Our commitment to you
Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.
We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policyand-statements and the SCHR Misconduct Disclosure Scheme, which CMS is a member of as part of our commitment to safeguarding.
Closing date
We must get your application by midnight on Sunday 27th July 2025
Interviews are planned to be held on Tuesday 5th or Wednesday 6th August 2025 at CMS House, Oxford.
To apply
Please send your application form and CV on website or by post to HR Team, Church Mission Society, Watlington Road, Oxford OX4 6BZ. CVs will only be considered when sent with a completed application form, which is available to download from our website.
Candidates for all UK roles must already be eligible to work in the UK, with a valid visa and work permit if required.
As a member of the Inter-agency Misconduct Disclosure Scheme, CMS has committed to systematically check with previous employers from the last five years for any ‘SEAH’ (Sexual Exploitation, Abuse or Harassment) issues relating to all potential new hires.
People at the edges are at the centre of God’s story. Join our global movement as we follow Jesus to the edges together.




The client requests no contact from agencies or media sales.
CRM Manager
Location: Helimed House, Norwich
Hours: Full-time, 37.5 hours per week. Hybrid working 3 days per week in the office, 2 days home working
Contract: Permanent
Annual Salary: £36,930 per annum
East Anglian Air Ambulance (EAAA) is a regional Charity providing life-saving care across Bedfordshire, Cambridgeshire, Norfolk, Suffolk and beyond. Two state of the art helicopters and a fleet of critical care cars take our crew of skilled HEMS paramedics and doctors to the scene of the incident, to provide advanced pre-hospital emergency medical care.
We have an exciting opportunity for an experienced CRM Manager to join our lifesaving charity.
You will lead the continued development of EAAA’s CRM system, working with stakeholders and our third-party supplier to ensure operational processes and integrations are compliant and fit for purpose.
Delivering up to the minute intelligence derived from the CRM, you will ensure all teams understand their audiences and trends enabling them to create effective supporter journeys and deliver an excellent supporter experience.
You will have significant experience of managing a CRM system in a target driven environment and have a high level of competence across the Microsoft portfolio. Business intelligence experience in a customer focussed setting and competence in using reporting tools such as Power BI or Tableau is essential.
The CRM is the heart of all our fundraising, financial and supporter engagement activities and is used by all charity staff who are not directly operational; its reliability and accuracy are critical to the charity’s financial sustainability, making this role integral to ensuring the system performs at its best.
This role will involve occasional travel to other EAAA sites across the region so a full driving licence and access to your own vehicle is essential.
You will be joining a truly inspirational organisation. EAAA not only operates with total patient focus but provides a supportive working environment where everyone can develop and make a difference – Together We Save Lives.
Closing Date: Monday 21 July (9am)
Interview Date: Monday 28 July at Helimed House, Norwich
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.
No agencies please.