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This role is an exciting opportunity to lead the development and delivery of Alzheimer's Research UK’s Supporter Experience strategy. This is a transformation programme and requires a leader who can not only lead a team but support an organisation to work collaboratively to enhance supporters trust, satisfaction and connection with their relationship with Alzheimer’s Research UK, recognising the importance of their role in helping to get to a cure.
The Head of Supporter Experience will lead two critical teams who all contribute to delivering our Supporter Experience; the Supporter Operations function which include both Supporter Relations (front end) and Fundraising Operations (back end) and the Supporter Engagement and Journeys team. But you’ll also work collaboratively to improve our Supporter Experience across the organisation – including those who give money, time, voice influence and deliver our mission (partners and researchers).
You will champion, design and oversee the implementation a personal, relevant and tailored experience – either through direct responsibilities or through influence, coaching and inspiring colleagues across the organisation to ensure that we are delivering our brand and supporter experience principles consistently across all supporter touch points and communications.
You’ll bring expertise in designing and delivering marketing personalisation and data automation through frameworks and tools meaning you’ll be data literate and experienced in implementing and embedding a martech approach. But most importantly you’ll be passionate about giving supporters a fantastic experience so that they stay longer, do more and feel like a valued part of getting to a cure for dementia.
You will be part of an Individual Giving and Legacy leadership team who will work collaboratively to deliver a joined-up mass income growth strategy, ensuring that we deliver a diverse product portfolio, exceptional supporter experience, and high performing teams.
Key Responsibilities:
Supporter Experience Leadership:
· Lead and own the Supporter Experience Transformation Programme, providing strategic leadership which enables the successful implementation and ongoing integration of our Supporter Experience strategy across the organisation to achieve its long-term goals.
· Develop a high performing Supporter Experience team, creating synergy and consistency of our supporter relations, operations and supporter engagement (journeys and loyalty comms).
· Coach and inspire colleges across the organisation, working collaboratively to embed supporter principles and journey frameworks to support the delivery of our organisation objectives within time, money and voice, leading for our holistic and joined up experience, moving us away from product / audience silos.
· Work with Fundraising Heads on how Supporter Experience can grow their income, and provide support with income modelling and budgets for long term income forecasts and annual ops planning cycles.
· Representing Supporter Experience on key programme boards and working groups to maximise our internal engagement and understanding of our Supporter Experience priorities and activity, but to also optimise our Supporter Experience by understanding the prioritise across the organisation.
Technical leadership:
· You will be responsible for ensuring Fundraising Operations are integrated, automated, compliant and efficient, not just within your own teams, but also across all of fundraising, marketing, communications and engagement.
· Always champion the supporter, working closely with our Head of Marketing Planning and Head of Insight and BI Teams to record, track and utilise supporter insights and Supporter Experience performance data to optimise our Supporter Experience Strategy.
· Responsible for ensuring we are utilising our martech tools and capabilities, and working closely with Digital, Data and Technology to ensure we deliver the most efficient and effective supporter journeys that feel personal, relevant and timely for our supporters.
· Responsible for keeping up to date on latest thinking, tools and technology for delivering effective Supporter Experiences.
Team management:
· Lead the Supporter Experience team, ensuring clarity of team purpose and vision, and driving high performance at all levels, and ensure the team is structured effectively for high performance and delivery of our growth plans.
· Directly manage your direct reports, developing an effective and joined up Supporter Experience Management team, ensuring all team members have clear, SMART objectives and development plans in place and routine performance reviews are undertaken.
Knowledge, skills and experience needed:
· Significant experience of martech tools and the design and implementation of supporter/customer journeys within these tools.
· Experience of successfully managing teams through change and transformation.
· Experience of driving a high-performance culture through clear accountabilities, objective setting, performance management, coaching, feedback, and development.
· Demonstrates high levels of knowledge and practical implementation of fundraising/marketing compliance.
· Exceptional leadership and influencing skills, with the ability to build strong relationships with senior stakeholders and motivate cross-functional teams.
· Strategic communications planning.
· Experience of audience insight and segmentation principles and use of data and CRM systems to develop supporter journeys and measure and evaluate success.
· Strong people skills –including people management, influencing at a senior level, and coaching across the organisation.
· Skilled at working collaboratively and able to lead for collaborative working.
· Confident with transformation and change management.
· Self-management and setting own goals and milestones against understanding of supporter experience strategy.
· Exceptional diplomacy, tact, and stakeholder management, influencing and coaching skills.
· Comfortable giving direction and making decisions where there is some degree of ambiguity.
· Able to help others develop a common focus and clarity in what they are trying to achieve.
· Ambitious, innovative, creative, target-driven and self-motivated.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £70,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 26th April 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
The Partnership Development Team at Alzheimer’s Research UK prides itself on delivering sector-leading partnerships. We are a friendly, collaborative, and ambitious team driven by our goal to fund vital dementia research and ultimately find a cure for dementia.
Our Partnership Development Officer is responsible for establishing and managing some of our corporate partnerships under the guidance of the Partnership Development Manager (PDM). This role will hold and develop strong long-term relationships with key stakeholders within some of our highest-level corporate donors.
You’ll have some experience in relationship management and project management skills, as well as attention to detail and an organised approach to a busy and varied workload. These skills will have been developed in either a charity or corporate role.
The Partnership Development Team sits within the Corporate Fundraising function, which is part of the Philanthropy and Partnerships Directorate. We collaborate closely with all teams across the charity, so communication, collaboration, and strong relationship skills are essential.
We are lucky to work with some fantastic UK-based and international companies who recognise our passion, creativity, and ability to work flexibly to achieve their CSR aims while supporting ARUK’s strategic goals. Awesome brands like The Perfume Shop, Omaze, Warburtons and Cadbury are just some of the organisations that have joined our mission to find a cure for dementia.
Key Responsibilities:
Under the guidance of the PDM, hold responsibility for the account management for our corporate supporters. Acting as the day-to-day contact point for the company and its staff, overseeing all partnership activity, and ensuring the highest standard of supporter care at all times.
· Work closely with the PDM to implement new partnership set-ups, create and execute partnership engagement and fundraising calendars and reporting methods.
· Respond promptly and professionally to your accounts, ensuring high-level customer service is maintained from across the charity.
· With the support of the PDM, create and support Partner Charity Committees and Ambassador networks.
· Build and maintain strong relationships with internal and external stakeholders, including Senior Leadership Team.
· Effectively communicate and influence internal and external stakeholders.
· Offer extensive, creative fundraising ideas to support partner companies, using support from the PDM and the wider Partnership Development Team.
· Assist with the organisation of innovative, engaging corporate fundraising events and attend events where relevant.
· Ensure partnership activity follows policies, procedures and regulations; and that each partnership follows the legal and accounting rules ARUK has in place.
· Ensure effective management of all partnership activity, clearly communicating progress.
· Support the PDM to identify and pursue opportunities to broaden and lengthen relationships, creating multifaceted partnerships.
· Together with the PDM, work closely with the communications team to create clear partnership communication plans and ensure corporate fundraising press opportunities are maximised and the impact is communicated clearly to the partner company.
· Achieve agreed financial and non-financial targets, to include partnership income and stewardship goals. Monitor and track quarterly changes against financial goals and ensure this is effectively communicated both externally and internally to inform quarterly re-forecasts.
· Work proactively with employees at all levels within the companies you are supporting to maximise potential income.
Support the PDM and Senior Partnership Development Manager (SPDM) in executing the corporate fundraising strategy for ARUK, to increase the team’s income.
· Work with the PDM to ensure that the most appropriate use is made of internal and external contacts to support the work of ARUK, identifying networking, influencing and engagement opportunities.
· Ensure the operational delivery of the Partnership Development Team’s strategy through your partnerships.
· Ensure new business prospects within partnerships are identified and passed to the New Business Team.
· Undertake project work as requested by the PDM to increase engagement with ARUK from within our corporate partners and develop Alzheimer’s Research UK’s offering to our partners.
· Share any learnings with the team.
Represent the charity professionally in a high-level corporate context
· When representing the charity externally, influence and engage external contacts at all levels to maximise corporate fundraising potential.
· Maintain up-to-date knowledge of developments within the dementia research field.
· Communicate confidently about the research we are funding and dementia/ARUK more broadly. Including presenting to large audiences.
Knowledge, skills and experience needed:
· Building and maintaining high-level relationships through networking and influence both internally and externally.
· Confidence working with Word, Excel, PowerPoint and Outlook.
· Ability to ensure effective reporting with partnerships when tracking charity income via various sources, including our CRM system.
· Ability to execute projects from beginning to end under the guidance of a line manager.
· Experience in tracking income and identifying any risks or upside in target attainment.
· Good account management and relationship management skills in either a charity or corporate role; transferable sales or marketing skills also relevant.
· Effective planning, prioritisation and organisational skills with excellent attention to detail.
· Strong communication skills, with the ability and confidence to present to corporate audiences.
· You work well as part of a team but are proactive and can work independently.
· A confident and friendly manner; would feel at ease representing the charity to high-level external contacts.
· Willingness and ability to travel independently in the UK and to work outside of regular office hours when needed.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £32,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 26th April 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shine supports a community of over 15,000 members living with spina bifida and/or hydrocephalus, including 5,000 children and young people (0–25).
You will be delivering high-quality support and creating opportunities for children and young people living with spina bifida and/or hydrocephalus and their families/carers. Supporting Shine members to lead healthy, independent, and fulfilling lives by improving condition management and fostering connections within the Shine community.
This role will focus on children and young people (0–25), you will be primarily working within the Children, Young People and Families team. However, there will be occasions when you will work across age groups to ensure the best outcomes for our members.
The role is home-based but you will be required to attend regular clinics in London including GOSH (Great Ormond Street Hospital). Other travel across Southern England including Bristol, Devon and Hampshire may be required. There will be occasional travel required across wider areas and nationally including attendance at events, conferences and meetings at our head office in Peterborough.
Benefits:
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Competitive salary: Review due April 2027
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Regular working hours, and no shift work (some very occasional weekends or evenings)
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3% pension contribution
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25 days annual leave plus bank holidays, with additional discretionary leave between Christmas and New Year
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Additional annual leave awarded for ‘long service’
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Opportunity to purchase additional annual leave
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Broadband allowance for home-based roles
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Life insurance after 12 months’ employment
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Access to our Employee Support Programme and Mental Health First Aiders
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Support to learn and develop
How to apply
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.
If you would like to discuss the role please email Gill Valentine, Deputy CEO, to arrange a convenient time for a call.
To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.
*Please note applications without a supporting statement will not be accepted*
We understand that you may wish to use AI tools to help you with some aspects of your application, but we do expect tailored applications which are personalised to your experiences and not generic applications which are completely AI generated. We encourage candidates to be transparent about AI usage in their applications.
Closing date: Monday 17th May 2026 at 11pm
Interviews: Tuesday 26th May 2026 (Virtual)
Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.
Please see full details on the Job Description and Person Specification document below and on our website.
Providing specialist advice and support for spina bifida and hydrocephalus



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As the school looks ahead to its next chapter, philanthropy will be central to expanding opportunity, enhancing facilities, and ensuring that RGS remains a place where talent and ambition can flourish. To support this vision, we are seeking an exceptional Director of Development to lead a modern, strategic, and inspiring development programme. This post is funded by The Royal Grammar School, High Wycombe Foundation CIO (Charity number: 1179234).
The Director of Development will lead the design, delivery, and growth of a comprehensive fundraising strategy that supports the school’s long‑term ambitions. This is a senior leadership role requiring strategic insight, operational discipline, and the ability to build meaningful relationships across the RGS community.
A major priority will be to refresh, rebuild, and modernise the school’s fundraising data, creating a reliable, insight‑driven foundation from which to plan and execute fundraising activity. Alongside this, the postholder will lead a transformational capital appeal to deliver a new state‑of‑the‑art STEM facility by 2030 — a project that will shape the educational experience of future generations.
The role also includes developing a legacy giving programme, expanding regular giving among parents, and introducing innovative school‑based fundraising initiatives that engage pupils, staff, alumni, and the wider community
To offer our students an exceptional all-round education
The client requests no contact from agencies or media sales.
Support and Information Officer
Hours: 28 hours per week, to be worked flexibly over 4 days with some evening and weekend working as required.
Salary: £18,940 to £19,280 per annum (£23,675 to £24,100 per annum full time equivalent)
Contract: Permanent
Location: Big C’s Norwich support centres. Work from other Big C premises and public events will be required.
We have an exciting opportunity for a compassionate and proactive individual to join Big C as a Health Academy Support and Information Officer. This is a varied and rewarding role where you’ll support the delivery of activities and services that make a real difference to people affected by cancer across our community.
About the role
As part of our small Health Academy team, you’ll work closely with the Health Academy Lead, Nutritionist and Physical Wellbeing Facilitators to deliver a range of wellbeing activities and events. From supporting programmes like Get Moving, Walking Football and Fishing for Wellbeing to attending community events, your work will help promote healthier lifestyles, encourage behaviour change, and raise awareness of cancer prevention and early detection.
You’ll also be a welcoming and supportive point of contact for our service users, offering practical support, listening, and guidance, while helping to ensure services are delivered safely, effectively, and in line with best practice. Alongside this, you’ll support the smooth running of the team through administration, data collection, and collaboration with colleagues, volunteers, and external partners.
Key responsibilities:
- Support the delivery of Health Academy activities, wellbeing programmes, and external events
- Provide a warm, supportive point of contact for service users, offering information, guidance, and signposting to appropriate services
- Assist in assessing and responding to service user needs, working within agreed policies and under appropriate supervision
- Coordinate and support administration, data collection, and reporting to help inform service development
- Work collaboratively with colleagues, volunteers, and external partners to deliver high-quality services
- Support the organisation and maintenance of equipment, resources, and health and safety requirements
- Represent Big C at events and contribute to the ongoing development and improvement of services
If viewing this vacancy from our website, you can download the full job description here: Support and Information Officer.
An accessible version of the job description for visually impaired applicants is available here: Support and Information Officer – Accessible Version.
About Big C
Big C is one of East Anglia’s largest cancer charities, having raised £50 million in 45 years. Each year, our supporters help us raise around £3 million to support people affected by cancer in our community.
We provide holistic care through Cancer Support Centres and Hubs, as well as online and telephone support via our Virtual Support Centre. Income comes from donations, local businesses, grants, legacies, and 12 charity shops across the region.
Committed to equity, diversity, and inclusion, Big C was recently awarded Gold Accreditation in the Best Employers Eastern Region 2025 and offers a supportive environment that values wellbeing and work/life balance.
Why Big C?
We’re proud to be a Best Employer (Gold, Eastern Region 2025) and offer a supportive, inclusive working environment that values wellbeing, development, and work-life balance.
Our benefits include:
- 33 days holiday (FTE, including bank holidays)
- 5% employer pension contribution
- Company sick pay and life assurance
- Health Cash Plan and Employee Assistance Programme
- Cycle to Work Scheme
- Opportunities for professional development
If you share these values and want to make a real difference, we’d love to hear from you.
Together, we improve the lives of local people affected by cancer.
The client requests no contact from agencies or media sales.
The Communications Department inspires, informs and engages the public by showcasing Alzheimer’s Research UK’s mission, impact and scientific progress across all channels. As part of this, the Content Team plays a vital role in creating clear, engaging and accessible materials that help audiences understand the importance of dementia research, the breakthroughs being made, and the change we are striving to achieve.
The Content Officer supports this work by producing accurate and engaging content that strengthens our story telling and supports our priorities. It contributes to the success of major campaigns. The role helps create a range of written, visual and multimedia materials that explain complex topics — including research, policy, partnerships and fundraising activity — in a compelling and accessible way.
Working collaboratively with colleagues across Policy, Corporate Partnerships, Brand, Strategic Marketing, Social Media, Digital and in the Communications team, the Content Officer ensures that content is aligned, consistent and impactful. The postholder also contributes to the smooth delivery of content production and publication processes, helping to maintain high standards and a coherent organisational narrative.
Key Responsibilities:
Delivery and production
· Develop high‑quality content across formats (e.g., explainers, briefings, blogs, supporter materials, video and digital assets) to support research, impact, policy and partnership storytelling.
· Produce accurate, engaging content for corporate and philanthropic partnerships, including supporter‑facing materials and impact stories.
· Contribute to major brand and campaign moments (e.g., World Alzheimer’s Month) through ideas, drafting and coordinated delivery.
· Develop multimedia assets — including infographics, short videos and visual explainers — by drafting briefs and supporting supplier liaison.
· Under the direction of the Content Manager, commission and manage external suppliers (e.g., designers, videographers, editors), ensuring briefs are clear and outputs meet ARUK’s brand, accessibility and quality standards.
Research and information support
· Gather and verify information from colleagues, partners and subject‑matter experts to ensure clarity and evidence‑based messaging.
· Translate complex information (e.g., research, policy or partnership updates) into clear, audience‑appropriate drafts and outlines.
· Support development of evergreen content frameworks and thematic content packages for campaigns and partnerships.
· Use audience insight and performance learnings to inform content development.
Cross‑Team collaboration
· Work collaboratively across Communications — including Social Media, Policy, Corporate Partnerships, Brand, Strategic Marketing, Research Communications and Digital — to meet shared content needs.
· Contribute content expertise into cross‑team planning to support integrated communications activity.
Administration, planning and coordination
· Maintain and update content across ARUK platforms (ResourceSpace, News & Views), ensuring information is accurate, current and well‑organised.
· Use SEO principles and performance data to shape content recommendations, working with the Content Manager and Metrics & Insights team to monitor KPIs and identify optimisation opportunities.
· Support improvements to content processes and workflows across the team.
· Assist with project coordination, helping manage timelines, track progress and support delivery within agreed budgets.
Quality, and tone
· Ensure content is accurate, accessible and aligned with ARUK’s brand, tone of voice, editorial and ethical standards.
· Apply good judgement within defined areas of responsibility and ensure strong attention to detail.
What This Role Delivers
· High quality content that supports policy influence, corporate partnerships and integrated campaigns
· Clear, accessible information for supporters, partners and the public.
· Consistent content that strengthens the charity’s narrative across Policy, Corporate and Campaign channels.
· Effective collaboration with teams across Communications.
Knowledge, skills and experience needed:
· Experience producing written or multimedia content for digital channels.
· Experience developing content related to health, policy charity sector or corporate partnerships.
· Experience building and managing relationships with others.
· Experience of briefing and managing external agencies on the delivery of projects.
· An understanding of how to adapt content for different audiences and channels.
· Educated to degree level or with relevant experience.
· Excellent writing, editing and content creation skills.
· Ability to communicate complex ideas simply and clearly e.g. policy topics, science or partnership activity – simply and clearly.
· Strong organisation, time management and prioritisation skills.
· Collaborative working style, with confidence engaging with internal teams and external partners.
· Proactive and improvement-focused, contributing ideas for content development.
· Sound judgement within defined areas of responsibility.
· Strong attention to accuracy and detail
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £31,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 10th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
We are looking for 2 motivated & empathetic individuals to join the team at Victim Support based at Compass House, Ashford as Initial Support Agents (known internally as Triage & Early Intervention Officers). These positions are offered on a permanent basis.
Are you looking for a new challenge that will be rewarding and make a real difference to people's lives? Do you enjoy talking to people, providing empathy & support, and helping to find solutions to problems?
If this sound like you, then we'd love to hear from you...
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role:
You will be talking to people on the telephone from a variety of different backgrounds, all with different experiences. No two days are the same & you will need to use your communication skills and resilient nature to help those dealing with trauma and the effects of crime, who may have gone through a life-changing experience. Previous experience is not required as you will receive robust training prior to working directly with clients. You will also receive ongoing support to ensure that you can provide victims with quick responses to meet their needs and help them cope and recover.
These roles are based in our Victim Care Unit in Ashford. You will be working shifts Monday to Friday between 8am and 4pm or 12pm and 8pm. Shifts are designated on a rota basis and scheduled well in advance so you can plan ahead. You will be working within a supportive team that is part of a large independent charity which offers the opportunity to develop skills to enhance your ongoing personal development.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Interim CEO
6 Months Fixed Term Contract (Maternity Cover)
This post is restricted to women under schedule 9, Part 1 of the Equality Act 2010
Candidate Pack
Dear Candidate,
Thank you for your interest in the role of Interim CEO for Kent Sexual Assault & Abuse Service (KSAAS). This is a 6-month fixed term post to cover maternity leave.
KSAAS (formerly East Kent Rape Crisis Centre) has offered sexual violence services in East Kent since 1993 and we offer ongoing practical support and therapeutic services for survivors who have experienced any form of sexual violence at any time in their lives of in Kent & Medway . KSAAS holds UKAS accreditation through The Survivors Trust and is Professionally Approved By Rape Crisis England & Wales, demonstrating the consistent, high-quality services that we offer to our survivors.
KSAAS operates Independent Sexual Violence Advisors (ISVA) services and joint ISVA and Independent Domestic Violence Advisors (IDVA) services for those experiencing sexual violence alongside domestic abuse. We also offer trauma focused therapeutic counselling services for children, adolescents and adults and these services are accessible through various hubs across Kent & Medway. Peer support groups and family advocacy services are available to support families when there has been an occurrence of sexual abuse experienced by one or more family members and our services are supported and informed by the ‘Kick Back’ group, who are survivors of sexual violence who offer help, support and advice to other survivors and inform our service development. We also have a range of volunteers who support us with various aspects of the service provision.
In addition to providing support and therapeutic services, a key function of the organisation is to robustly challenge the societal values, beliefs and behaviour which contribute to sexual violence, through proactive projects that aim to raise awareness, delivery of information sessions in educational institutions, delivery of NOCN accredited Rape and Sexual Abuse training, ongoing activism, challenging attitudes we encounter as part of our work with survivors, focused campaigns and participation in research focused on sexual violence.
In the last year, we worked with > 6000 survivors in our face-to-face services and specialist sexual violence Helpline service and in April 2026 we extended our provision and scope and have been commissioned to be the main provider of ISVA and Therapeutic Support services across Kent & Medway, funded by the Police & Crime Commissioner.
We are looking for an inspiring, motivated and innovative woman who is driven by feminist values to be the figurehead of our organisation, providing empowering leadership to the team, strategic oversight of the organisation and to ensure an outstanding service for all survivors of sexual violence. Note that this post is restricted to women under Schedule 9, Part 1, of the Equality Act 2010.
Shauna McCusker
Chair of Trustees
Kent Sexual Assault & Abuse Service
Role Details
Salary:
£50,000 (Pro Rata), 0.8 FTE Contract
Base:
Canterbury (Travel to Other Sites Will Be Required)
Contract:
0.8 FTE (30 Hours Per Week): 6 Months Fixed Term Contract On Occasion This Will Include Out Of Hours Meetings
Benefits:
3% Pension Contribution
Employee Discounts Scheme
28 days annual leave plus bank holidays (pro rata)
Employee Assistance Programme
Flexible Working Negotiable
Requirements:
Right to work in the UK
An enhanced DBS Check (Carried out through KSAAS) Full UK Driving Licence & Use of Own Car
Responsible To: Chair of Trustees
Main Purpose of The Role
The CEO is the figurehead of KSAAS and has overall responsibility for the management and performance of the service and strategic development and growth of KSAAS in collaboration with the core team, key stakeholders, Board of Trustees and survivors. The overarching duties and responsibilities of the CEO is responsible for the following:
• Strategic feminist leadership of the organisation & staff
• Management of human resources and physical estate
• Direct and manage fundraising & finances
• Act as the primary public representative locally, regionally and nationally.
• Advocate for survivors of sexual assault or abuse and challenge societal attitudes that perpetuate sexual violence
• Line management of management team
• Working collaboratively with the Board of Trustees
At KSAAS, the CEO is supported by the ISVA Service Lead, the Therapeutic Service Lead, the Operations Manager, the Finance Manager and Board of Trustees.
About KSAAS
Kent Sexual Assault & Abuse Service is a feminist organisation that firmly believes that sexual violence against women and girls arises from the patriarchal social structure in our society. We believe this social structure causes and propagates gender inequality and that sexual violence is one tool that is used to control women and girls as part of this social dynamic. We recognise the sexual violence affects people of all genders and provides a safe space for all survivors of sexual violence across Kent & Medway, where they can access the high-quality trauma-informed specialist practical and therapeutic support they need to recover from the impact of sexual violence and rebuild their lives.
Our Vision
KSAAS’s vision is to create a community where everyone is free from all forms of sexual violence and to achieve this within a feminist, equalities and human rights framework. We aim to provide help, hope and healing to all those impacted by sexual violence and cultivate a safe, non-violent community.
Our Mission
It is our mission to:
• Respond to and promote the needs of those who have suffered sexual violence through the empowerment feminist model of work
• Reduce the impact of sexual violence by supporting, educating, informing and advocating for all survivors
• Challenge oppression in all forms
• Challenge societal attitudes that condone and collude with sexual violence
Job Title: Chief Executive Officer Responsible To: Board of Trustees
Main Responsibilities of Post:
Strategic Leadership
• Develop an in-depth understanding of the issues faced by women and girls who are subjected violence and the staff who support them within the service
• Develop an in-depth understanding of local, regional and national agendas regarding sexual violence against women and girls within the service
• Review the aims, vision and mission of the organisation in collaboration with our survivors, staff, board of trustees, business partners & umbrella organisations
• Work collaboratively with the board of trustees, business partners, staff and service users to develop evidence based strategic priorities for the service and a rigorous business plan that addresses key priorities
• Lead, motivate and encourage the KSAAS staff team to provide excellent services in support of the strategic plan
• Be the leading voice of KSAAS locally, regionally and nationally, ensuring that KSAAS and its mission, campaigns, and services are consistently presented in a strong, positive image for the benefit of survivors of sexual assault and abuse.
• Consult widely and draw on expertise within the organisation and externally to KSAAS for the visioning of evidence based and innovative sexual violence services for children, young people and adults across Kent & Medway
Finance and Funding
• Manage the KSAAS fundraising strategy in collaboration with the management team and board of trustees
• Oversee fundraisers to identify, diversify and secure fundraising opportunities to ensure the financial health of the organisation
• Sit on the finance committee to ensure effective financial management and reporting
• Manage relationships with key funders and ensure that all contractual obligations to funders are met
• Provide effective oversight and reporting of the finances and budgets to the board of trustees and funders and ensure the financial sustainability of theorganisation
Partnership and Communication
• Represent the voices of survivors of sexual violence at key strategic meetings
• Ensure effective communication of information from KSAAS to all key internal and external partners
• Develop and broker regional and local partnerships to ensure KSAAS pushes boundaries, maintains excellent working partnerships and ultimately improves services for victims of sexual violence and abuse in Kent
• Promote public awareness about sexual violence through social media and deliver talks and presentations and broadcasts as necessary.
• Keep up to date and informed about local, regional and national agendas, ensuring that KSAAS can respond to trends effectively as they emerge.
• Maintain a high quality collaborative working partnership with Rape Crisis England and Wales and work with other rape crisis centres as necessary.
• To be an effective public speaker with the ability to influence.
Management, Resources and Policy
• Empower staff within the organisation through proactive and inspiring line management processes, catering for diversity through a range of different approaches.
• Develop the leadership team within KSAAS and work collaboratively with them to meet the vision and mission of the service.
• Have overall responsibility for the fair recruitment, management and development of employees and volunteers and the effective management of external contractors and service providers.
• Be the key point of contact for our Human Resources Provider and ensure that all policies and procedures are up to date and appropriately communicated and implemented throughout KSAAS.
• Ensure effective monitoring and evaluation systems are in place that reflect best practice across all aspects of the organisation’s operation enabling review and development ofservices.
Legality and Governance
• Accountable for organisational compliance with general legal obligations, Charity Commission regulations, membership obligations & safeguarding responsibilities.
• Responsible for keeping the Board of Trustees up to date with accurate information to enable them to fulfil their roles.
• Provision of appropriate and timely reports to the Board ofTrustees.
• Responsible for ensuring the health and safety of all staff, volunteers and service users within KSAAS.
• Engage with own line management, supervision, training, personal development & wellbeing, using opportunities provided by KSAAS to do so.
• To carry out any further work that is reasonably in line with thisposition.
To be eligible for this role, you need to evidence the following knowledge, skills and experience, at least in part:
• A successful track record of leadership within an organisation of comparable complexity or across a significant area of work, including strategic, financial and operational planning.
• Experience of successful financial management of a complex budget and oversight of income generation from a variety of sources.
• A track record of successfully managing and leading people who work across a range of sites and an understanding of the challenges faced by staff working with sexual violence survivors
• Ability to think innovatively, take measured risks and manage an organisation and staff through period of significant change
• Experience of developing & maintaining effective networks with local government, statutory and other voluntary organisations.
• Experience of successful partnership working, such as developing and maintaining relationships with a range of organisations and funders.
• Experience at senior level of successful financial management, including responsibility for significant complex budgets.
• Experience of working with a variety of media to successfully promote an organisation or issue.
• An understanding of the gendered nature of sexual violence and abuse, its causes and consequences and commitment to challenging injustice, violence and abuse, stereotyping, prejudice, discrimination and bias in a non-confrontational way, aligned to the values of the organisation.
• Experience of managing support services and a clear understanding of trauma and vicarious trauma and appropriate wellbeing strategies.
• Sound knowledge of the charitable sector and working collaboratively with a Board of Trustees
• An understanding of trauma informed care / service provision and the challenges associated with such services
• Excellent communication skills and experience of communicating complex information in a range of ways to a range of audiences
• Excellent organisational skills and an ability to prioritise and manage competing demands
• Commitment to self-development, self-reflection and personal wellbeing
• Able to travel & work between sites across Kent when needed
• Formal qualifications, such as university level qualifications, professional qualifications, therapeutic qualifications and / or leadership / management / coaching qualifications would be an advantage.
• Able to work independently, in close teams and across services
• Demonstrates resilience, courage and bravery when facing challenges • Demonstrates excellent communication skills and public presentation skills
• Excellent organisational and time management skills.
How To Apply
KSAAS values diversity and welcomes applications from people from all sections of the community, especially from minoritised groups. To apply for this role, please email a detailed CV along with a supporting statement to the Chair of Trustees Shauna McCusker. The deadline for applications is midnight on Sunday 3rd May 2026. The supporting statement should demonstrate how you meet the candidate profile and should be no more the 4 A4 pages. All applications will be acknowledged and responded to by 2pm on Mon 4th May 2026 and interviews will take place on Wednesday 6th May 2026 in person in Canterbury (reasonable adjustments can be made on request). If you have any questions or require support with any part of the process, please contact Shauna McCusker. We value every application, thank you for your time, effort and interest. Good luck.
The client requests no contact from agencies or media sales.
Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.
Islamic Relief UK (IRUK) is recruiting for 2 positions of Supporter Relations Income Officer (1 Permanenet and 1 fixed term - 12 months) to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.
The post holder will oversee the day-to-day supporter relations Income operations, contributing towards developing and managing related processes for staff, supporters and the public in order to ensure all fundraising administration opportunities and supporter contribution to IR are maximised.
The post holder will be responsible for ensuring income is processed accurately, ensuring that supporters receive the highest standards of customer service. The post holder will also ensure that information held on supporters is accurate, appropriate and up to date to support IR objectives.
The successful candidate must have:
- Excellent written and verbal communication
- Excellent working knowledge and experience of Raiser’s Edge
- Demonstrable experience of performing data extractions, reporting and data analysis
- A good level of competence in MS Excel, with specific reference to data manipulation
- Analytical and pro-active with strong problem-solving skills
- Ability to work in a methodical manner with constant attention to detail
- Working understanding of the gift aid scheme
- Experience of working in customer service environment
- Excellent time management skills
- Willingness to work longer hours including weekends during peak campaigns
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit:
What we offer UK colleagues - Islamic Relief Worldwide
PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We therefore may close the advert sooner than the advertised date.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK
- receipt of satisfactory references
Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
The client requests no contact from agencies or media sales.
Job Title: Supporter Care Officer
Contract: Fixed Term Contract until 1 April 2027
Hours: Part Time – 4 days a week (ideally Tuesday to Friday)
Salary: £22,248 per annum (FTE £27,810)
Location: Based in our Andover Office in Hampshire
Join us in Beating Macular Disease
Are you an experienced Customer Service Administrator who would love to use your skills to help us Beat Macular Disease?
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
The Supporter Care Officer will ensure supporters, donors, volunteers and members of the public have a positive and memorable experience of contacting the Macular Society by coordinating across colleagues and partner organisations to deliver an exceptional level of customer care that deepens relationships with our supporters.
This role part time 4 day a week (ideally Tuesday to Friday) 9:00am to 5:00pm with one hour break, on a fixed term contract until 1 April 2027.
If you have great Customer Service Skills, then we would love to hear from you!
Do you have
• Proven experience in a customer care role
• Experience of handling a large volume of calls and emails, with a good telephone manner
• The ability to empathise with others and handle difficult situations with sensitivity and diplomacy
• Proven experience of analysing, investigating and resolving complex complaints and enquiries as well as processing and analysing data
• Excellent team working and collaborative working skills and the ability to develop effective partnerships as well as work independently under own initiative
• Ability to multitask and prioritise multiple projects and work streams with an openness to take on additional tasks, as and when required
• Strong IT skills including Word, Outlook and inhouse databases.
• A positive can do and hands on approach.
In return we provide a great working culture, 27 days annual leave, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.
Macular Society is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:
• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability in the covering letter/application email
• Where the minimum (essential) criteria have been met, we will provide an opportunity to request any reasonable adjustments for the interview and/or the role.
We want to be an inclusive and diverse employer reflecting the community we serve and welcome applications from all parts of the community, in particular people with lived experience of sight loss.
Please view the full job specification on our website.
To apply please email your CV with a covering letter explaining why you want the role and how you meet the job description
Closing date: 26 April 2026
Interviews: Wednesday 6, Thursday 7, and Friday 8 May 2026
To apply please email your CV with a covering letter explaining why you want the role and how you meet the job description
The client requests no contact from agencies or media sales.
The Royal College of Radiologists is seeking a Service Desk Support Coordinator to join our high performing and well respected IT team. The team supports both day to day office users and the College’s expanding, business critical examinations operations, which represent a significant part of our income and reputation.
This role is central to the delivery of excellent IT services. You will provide 1st and 2nd line support to end users, contribute to the ongoing maintenance of our IT infrastructure, and work closely with a wide range of internal and external stakeholders. Your focus will always be on delivering outstanding customer service, meeting Service Level Agreements (SLAs), and ensuring a positive experience for every user.
As the Service Desk Support Coordinator, you’ll be the approachable and knowledgeable face of IT at the Royal College of Radiologists. Acting as the first point of contact, you’ll support staff, Officers, Examiners, and remote users with IT and Audio Visual systems. From resolving technical issues and managing service requests, to supporting high stakes examinations and ensuring meeting spaces run flawlessly, your work will have a visible and meaningful impact across the organisation.
If you’re passionate about technology, thrive in a service focused environment, and enjoy solving problems, this is an excellent opportunity to contribute to a respected and forward thinking professional body.
What you’ll do:
- Provide responsive, customer focused IT support via Freshdesk, Microsoft Teams, email, phone, and in person
- Log, manage, and resolve IT support tickets in line with agreed SLAs
- Support a wide range of technologies including Windows, macOS, Microsoft 365, Active Directory, and mobile devices
- Assist with user onboarding, training, and the creation and upkeep of technical documentation
- Deliver reliable Audio Visual and video conferencing support for meetings and events
- Provide IT support for examinations and events, occasionally outside standard working hours
- Work collaboratively with HR, Digital Products teams, and external technology partners
What you’ll need:
- ITIL Foundation certification or equivalent practical experience in IT Service Management
- Hands on experience with service desk ticketing systems and supporting Windows and macOS environments
- Working knowledge of Microsoft 365, Active Directory, and end user device support
- Strong troubleshooting skills across hardware, software, and basic networking
- Excellent communication skills with a customer first mindset
- A proactive, self motivated approach and a genuine enthusiasm for learning and development
- A commitment to data protection, information security, and sustainable working practices
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
Do you have Individual Giving experience, particularly in Lottery, Regular Giving or cash recruitment?
If so, Sue Ryder has a fantastic opportunity to be our new Supporter Engagement Individual Giving Officer, helping to deliver the acquisition programme across Individual Giving, Regular Giving and Lottery at Sue Ryder.
Reporting to the Supporter Engagement Individual Giving Manager you will work as part of the Supporter Engagement Individual Giving Team, recruiting new donors and maximising income across a variety of direct marketing campaigns and activities, supporting on a variety of projects across Individual Giving; including Face to Face, direct mail, email, digital, and telephone campaigns, including work on the national fundraising Lottery.
The successful candidate will be expected to attend our Euston office once a week, although there is some flexibility around this for the right candidate.
Key Responsibilities:
• Planning and delivery of multi-channel direct, telemarketing and digital marketing campaigns; to include briefing in new products, managing timings, campaign budgets, collating feedback and approval from key stakeholders, liaising with suppliers and ensuring materials are compliant and on-brand
• Work with the Supporter Engagement Individual Giving Manager to forecast income and expenditure for campaigns and ensure spend remains within budget.
• Manage all aspects of effective and inspiring welcome Journeys. Reviewing data, cancellations and implementing communications to reduce attrition accordingly
• Responsible for Individual Giving campaigns, including delivery of fundraiser training, campaign briefing, day to day agency management and overseeing compliance
Desirable Criteria
• Experience of supporter recruitment
• Experience of either lottery or regular giving fundraising
• Experience of managing external agency relationships
Minimum Essential Criteria
• Experience of Individual Giving fundraising or transferable experience
• Experience of working with databases (Raisers Edge experience preferable)
• Strong knowledge of Microsoft Office packages with advanced Excel experience
• Interpersonal skills – experience of working within a team (ideally across multiple teams), customer service
• Experience of working with third party suppliers and managing relationships
• Experience of developing compelling marketing materials and copy for print, web and social media
• Strong ability to think innovatively to improve supporter experience and make processes more efficient
• Able to manage deadlines and prioritise workload
Closing date: 27th April
Interviews: w/c 11th May
**We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.
Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Death in Service benefit
- Staff discount of 10% on new goods online
- Structured induction programme and learning and development opportunities.
- Access to Employee support programme
- and lots more. Please visit our careers website for the full list.
If you want more than just a job, we want you.
Join the team and be there when it matters.
Our commitment to equity, diversity and inclusion
At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.
We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.
As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.
We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.
Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.
Join us in creating a culture where everyone feels respected, valued, and able to thrive.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
What's so special about Tearfund's supporters? Can you support and encourage the people who give sacrificially to Tearfund's life-changing work? Tearfund loves these people and wants to thank them and keep encouraging them in their giving.
Tearfund is looking for someone for our Donor Care Team, who will be responsible for processing the gifts and dealing with the financial queries from our supporters. We need someone who is enthusiastic about serving those living in poverty by providing excellent customer service to our amazing supporters.
Your role will involve opening, sorting and banking donations received in the post, processing and acknowledging the gifts from supporters, answering queries about their giving, providing information about Tearfund's work, and helping ensure that our supporters feel valued, and happy to continue in their giving.
The successful applicant will demonstrate a desire to serve our supporters with professional excellence in a busy environment. You will need to set yourself high standards of working with speed and accuracy in banking and processing gifts.
We are looking for someone who:
- is passionate about Tearfund's work and supporters
- is good with numbers
- has excellent IT skills
- is quick to learn
- has good organisational skills
- able to juggle competing priorities
Are you ready to help Tearfund maintain our reputation as one of the industry's best organisations for customer service? Then this could be the role for you!
All applicants must be committed to Tearfund's Christian beliefs.
Please note: This is a full time role (35 hours per week), but part time applicants (of 28 hours per week or more) will be considered. This role requires a minimum of three days per week in the Teddington office, with Fridays working from home.
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
The recruitment process will include specific checks related to safeguarding issues. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us:
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits:
- 30 days of annual leave (plus 8 bank holidays)
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Gym Membership
Reports to: Mental Health Programme Lead
Based: Battersea Park
Salary: £30868.58 per annum (pro rata)
Contract: Permanent, Part Time
Work Arrangement: 16 hours per week,
DBS: Enhanced
Role Overview:
Responsible for co-ordinating and developing Enable’s Mental Health programmes, including but not limited to Active Wellbeing; both group and personalised one-to-one exercise support for people with a diagnosis of severe mental illness.
The Health and Wellbeing Team are a passionate group of health professionals who empower people to make lasting changes to their health and wellbeing and improve their quality of life. We put the person at the centre of everything we do, building innovative initiatives that tackle barriers to improving health. We are experts at reducing health inequalities, real or perceived, and creating lasting changes.
Main Duties/Responsibilities:
- Responsible for coordinating aspects of Enable’s Mental Health programme
s. This includes planning, delivery, identifying areas for development, promotion, and reporting. - Deliver one to one client and community assessments with adults with SMI.
- Actively participate in staff meetings to share best practice and develop thinking, knowledge and learning.
- Identify and build partnerships and relationships with key stakeholders to support the delivery and growth of the programmes.
- Working with Enable Marketing and Communications department to develop and deliver the marketing and communication plan. This will include press releases, social media activity, creating promotional literature.
- Attend and coordinate community events to network, present and promote Mental Health and other local wellbeing opportunities.
- Monitor and document income and expenditure, working within the programme budget. Complete financial administration tasks such as creating purchase orders and invoices, according to Enable policy and procedure.
- Monitor and evaluate the impact of your work. Provide written reports, summaries and presentations as required. Collect feedback and case studies to evaluate the impact of the programmes.
- Assists in managing resources provided to support the departments work including staff, volunteers, materials, and equipment ensuring these are used and maintained effectively.
- To comply with all Enable’s Codes of practice, including the Code of Conduct, and policies and procedures concerning data protection and health and safety.
- To be committed to the promotion of equality, diversity and inclusion for others, both colleagues and clients and maintain an awareness of the equality and diversity protocol; to work to create and maintain a safe, supportive and welcoming environment where all people are treated with dignity and their identity and culture are valued and respected and to report any instances of inappropriate behaviour or discrimination.
- To be fully aware of the principles of safeguarding as they apply to children and vulnerable adults in relation to your work role. To ensure that your line manager is made aware and kept fully informed of any concerns which you may have in relation to safeguarding.
- To carry out any other reasonable duties and responsibilities within the overall function, commensurate with the grading and level of responsibilities of the post.
Safeguarding
- Identify and report any safeguarding concerns following Enables policies and procedures
- When required, make recommendations and consult with referrers.
- Be pro-active in reporting safeguarding issues and concerns with health professionals, line management in accordance with Enable’s policy.
Skills and Experience:
- Knowledge and understanding of the benefits of physical activity, and the barriers to being physically active.
- Experience in working with people with Severe Mental Illness in the community or clinical setting and knowledge of how physical activity is beneficial to them.
- Experience of conducting one-to-one assessments gathering valuable information to make decisions.
- Experience in reporting safeguarding issues and concerns with regards to vulnerable adults when necessary.
- Good communication and interpersonal skills, with the ability to converse with key people (including clients and the public).
- Strong IT and web-based skills, with experience of using all applications within the Microsoft Office suite.
- Holds an appropriate degree or equivalent qualification in health, psychology, sport or exercise sciences (or similar) to demonstrate expertise.
- Commitment to valuing equality and diversity and understanding of how this applies to Enable.
- Commitment to own professional and personal development and willingness to undertake training and development as appropriate to the role.
- Flexibility; able to work at multiple locations, and work hours required by post including early mornings, evenings, weekends and bank/public holidays.
About the role:
This is a rare opportunity to build something from the ground up and see the direct impact of your work on people experiencing homelessness across London. As our first Philanthropy and Major Gifts Officer, you will work closely with the Assistant Director of Fundraising to bring our new strategy to life, shaping how we engage major donors and grow a powerful community of supporters who are motivated to stand alongside Single Homeless Project (SHP) and our clients. Every relationship you build and every gift you secure will help create real opportunities for our clients to move away from homelessness and towards safety, stability and independence.
You will take the lead in developing and managing meaningful relationships with major donors, creating thoughtful and engaging journeys that bring them closer to our work and the difference it makes day to day. Alongside nurturing existing supporters, you will identify and secure new funding opportunities, building a strong and sustainable pipeline of donors and driving forward this new area of income generation within the team. Working collaboratively across SHP, you will connect philanthropists with our services in a way that feels personal, impactful and rooted in the realities of our work, while contributing to the wider fundraising targets that enable us to keep delivering life changing support.
Hybrid working for us means a mix of in office working in Kings Cross and home working. Currently two days in the office (usually Wednesday and Friday) with the rest from home.
About you:
- You have experience building relationships with donors, supporters or partners, and know how to turn those relationships into meaningful income or long term support.
- You’re a confident communicator, able to bring a cause to life through conversations and written content that genuinely connects people to impact.
- You’re proactive and driven, comfortable spotting opportunities, growing a pipeline and following through to secure results.
- You’re organised and detail focused, able to manage multiple relationships and keep accurate records using CRM or similar systems.
- You’re motivated by purpose and excited by the chance to help shape and grow a new area of fundraising that directly supports people experiencing homelessness in London.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 26th April at midnight
Interview date: Tuesday 5th and Wednesday 6th May online via Microsoft Teams
Please note suitable candidates will be invited to a second stage interview in Kings Cross
This post will require a Basic DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.




