Supporter engagement jobs
Looking for an opportunity to join a friendly team and develop your skills as an Anti Social Behaviour Officer?
We are looking for a new colleague to join our Housing Team in Dorset, to contribute to developing a safe and inclusive community for our customers.
In this busy role you'll work alongside your housing management colleagues to tackle all forms of hate crime, nuisance and anti-social behaviour.
You'll manage your own caseload and build effective working relationships with external agencies, including the police and legal advisors.
You'll make a big difference to people's lives within an experienced, supportive and supported team.
What you'll need:
• Ideally, you'll have previous experience of anti-social behaviour related housing management services or be able to demonstrate transferable skills and experience from a similar type of customer facing role.
• Experience of dealing with challenging behaviour and resolving conflict
• Strong communication skills with previous experience of working with customers in a demanding environment
• The ability to be self-motivated and highly organised
• Strong IT skills including MS Office
• The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies
• A full UK driving licence and access to your own transport
What you need to know:
You will be joining our team in Dorset Team and there will also be some casework across the neighbouring counties of Hampshire, Wiltshire and Devon.
This is a hybrid role where you'll work from the comfort of your own home or one of our regional offices.
Our regional offices provide the opportunity for colleagues to collaborate and work flexibly, we are happy to consider candidates from outside the Dorset area who enjoy working with different teams and travelling as part of their role.
The role is permanent, and you'll be working full time.
The starting salary is £32,000 - £38,000 depending on your experience.
A basic DBS check will be completed if you are successful.
As a part of the SNG team some of your benefits will include:
• £450 yearly flexible benefit pot to use against benefits of your choice
• Flexible working
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• A chance to buy or sell holiday as part of our flexible benefits package
• A generous pension scheme matching up to 12%
• Life cover as soon as you join us
• You will be a part of our Recognition scheme where you can be gifted retail vouchers
• A range of wellbeing discounts including Gym Memberships
• A wide selection of other benefits available
If you are a looking for a demanding and interesting new role where you'll work collaboratively to make a real difference to our communities, we would like to hear from you.
The client requests no contact from agencies or media sales.
At over 200 acres, Crystal Palace Park is far larger than most urban parks. Beloved as a ‘back garden’ to many people in the surrounding neighbourhoods, it is also of national and international significance due to its design as the grounds to the Victorian architectural masterpiece, The Crystal Palace, and its rich unique heritage including the 170-year-old world-famous dinosaurs. Today, circa one million people visit the park every year; to relax and meet friends and family, take part in sports and physical exercise, enjoy world-class acts during summer festivals, or simply have a moment of peace and enjoyment of nature.
The Senior Communications & Marketing Officer role offers the opportunity to join a young and growing registered charity at an exciting point in its evolution, and to help establish Crystal Palace Park as an exemplar in urban park management, community-led regeneration and cultural and heritage programming whilst restoring its position as one of the UK’s leading visitor attractions.
We are looking for a creative, organised and audience-focused marketing and communications professional to join the Trust. Reporting to the Senior Communications & Marketing Manager, you will work with the whole team identifying the best ways to use our different channels to share our unique and inspiring stories and develop our profile at local, national and international levels.
You will have experience of coordinating marketing and communications activity, ideally in a visitor-facing venue.
You will have oversight of the website, social media platforms, e-newsletter and audience research programme and will support with press enquiries, PR and content development. If you are an ambitious self-starter looking to develop your skills across a wide marketing, communications and digital remit in a unique cultural and heritage landscape, then look no further!
How to apply
Applications must be received by 9 June 2025 @ 10am
First round interviews will be held w/c 16 June 2025
Second round interviews to be confirmed.
All applicants must submit an Equal Opportunities Form
The client requests no contact from agencies or media sales.
Smart Works is a dynamic, high profile and fast-growing UK charity that dresses, coaches and empowers unemployed women for success at their job interview. After visiting Smart Works, 63% of clients secure a job within a month.
The Smart Works service is delivered in London, Manchester, Stockport, Glasgow, Edinburgh, Birmingham, Newcastle, Reading and Leeds. Over the past eleven years, Smart Works has helped over 40,000 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.
In April 2022, Smart Works launched a Three-Year Plan that saw the charity double the number of women helped annually from 5,000 to 10,000 women a year. We have achieved this by expanding the reach of our existing centres and opening new centres in areas of need including Bristol; set to open in early 2025.
About This Role
Over the next three years, Smart Works Leeds want to expand and embed the service we offer within the Bradford district. Reaching unemployed women in Bradford is integral to our mission of increasing the number of women we support in 2025 and beyond.
Thanks to a successful grant application from Yorkshire Building Society Foundation, we now have the funding to expand the team and enhance our strategy. We are looking for a Bradford Outreach Lead to join us and support this exciting growth.
The Outreach Lead will work collaboratively with the Outreach Manager and will involve engaging new referral partners ensuring that they aware of the support available. Referral partners may be charities, job centres, community organisations or work programme providers. By attending meetings, events and employment fairs the Outreach Lead will share the service Smart Works offers and ensure the women who will benefit from the appointments are referred. The role will also involve delivering workshops to unemployed women across Bradford in various settings and managing a cohort of volunteers to help support these.
How to Apply
Please read the full job description and then head over to our website where you will be able to submit your CV and cover letter through our recruitment system by 5pm on Monday 26th May. Your application should be addressed to Emily Zadok and Kate Murphy, Centre Managers.
Interviews will be held on Monday 2nd June.
If you require any reasonable adjustments or alterations for the application and recruitment processes, please contact our Recruitment team.
Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.




The client requests no contact from agencies or media sales.
Do you share our dream of a UK where poverty is a thing of the past?
Founded in 2019, the Poverty Truth Network believes that this can only happen when those most impacted by poverty are at the heart of the movement to end it. Our specific contribution brings together people experiencing poverty with those with responsibilities for alleviating it. “Nothing About Us Without Us Is For Us.”
Thanks to funding from the National Lottery Community Fund, the PTN is recruiting a Partnerships Manager who will provide management and oversight of key partnerships essential to the delivery of the Network’s Strategic Plan, with a specific focus on the development and delivery of Regional Hubs.
You will have experience of establishing and delivering partnerships; dedicated to social justice; a commitment to collaborative working; and proven management experience.
Key Tasks
- To form part of the Core Leadership Team, providing overall strategic leadership across the Network
- To manage the Partnership team, setting clear goals and objectives linked to the Strategic Plan
- To lead on the development and support of Regional Hubs, including support with grant funding and income generation
- To act as the primary point of contact with Regional Hubs, for initial enquiries and ongoing relationships, including with staff and trustees
- To provide oversight of the Network’s Parliamentary work in Westminster and across the devolved administrations
- To oversee the Network’s Learning & Evaluation framework, offering insight and advice as appropriate, ensuring that agreed activities are delivered on time and in budget
- To be the primary point of contact for partners working alongside the Network to deliver change in line with its Strategic Plan
- To recruit external partners to participate in the Mutual Mentoring programme
- To liaise closely with members of the Amplify Team in the development of national partnerships
- To develop and support work with creative partners to highlight the resilience of those struggling to overcome poverty
- To deputise for the Director as and when required
- To undertake other activities as needed dependent on jobholder’s knowledge, skills and experience
This role involves working from home with some travel.
To apply for this role, please send your CV with a cover letter that clearly shows you have the necessary skills and experience to do the job. The cover letter should be no more than 2 sides of an A4 page. Include the names and contact details of two referees (at least one of whom knows you on a professional basis). The application deadline is 5pm on Friday 6th June. Interviews will be held online 19th and 20th June.
The client requests no contact from agencies or media sales.
We are looking for an experienced leader to manage a growing Evidence and Evaluation Team and lead cross-functional programmes to drive systemic improvements in youth employment outcomes.
As an experienced leader, you will play a pivotal role in shaping the national evidence base on what works to improve youth employment.
The role will be based within the Impact and Evidence Directorate, reporting to the Director, but with strategic responsibility for generating evidence through evaluation for maximum impact.
- You will lead a high-performing team, influence external partners, and ensure the rigour and relevance of our programmes to drive real-world change for young people across the UK.
- You will be able to identify opportunities for high quality impact evaluations using a variety of methods and stay up to date on latest evaluation developments and how they intersect with the youth employment landscape.
- You will work closely with the Senior Leadership Team to ensure a ‘What Works’ approach is and remains at the heart of Youth Futures.
- You will provide intellectual leadership and co-ordinate work across specialist teams, mainly in Impact and Evidence, but also from Programmes and Grants, Policy and External Affairs, Employer Engagement and Operations.
This role can be based at any of our hubs located in Birmingham, Leeds or London. We currently operate a hybrid model of two-days per week in the office and three-days from home.
For a full description and person spec, please download the Recruitment pack.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have the vision, expertise and person-centred values to be able to make a real difference to the lives of people with mental health support needs in the North Tyneside region? We have an exciting role for a proactive mental health recovery practitioner with leadership skills at our supported living service.
You will have relevant experience of working with people with mental health needs within a person centred, recovery focused framework and will demonstrate knowledge of mental health needs/conditions, recovery principles and helpful interventions. You will have skills in promoting independence, tenancy sustainment and positive risk management.
You will work with service users, their families, housing and other agencies to assess needs and to plan a successful transition into the service, creating the foundations for greater independence and personal fulfillment. You will ensure that individuals are enabled to make progress in their personal recovery journey and to attain goals relating to their mental health & wellbeing, independence, maintenance of their tenancy, quality of life and community connections. This will be achieved through co-producing outcome-based support plans which build on strengths and assets and promote meaningful occupation, resilience and capacity for self-management.
You will promote a welcoming and inclusive atmosphere and ensure that staff are skilled in promoting recovery and positive engagement, with relationships based on respect and unconditional positive regard. You will ensure that that there is a strong commitment to equality and diversity. You will be committed to community asset-based approaches and be able to collaborate creatively with community partners and lead on partnership working with statutory mental health services and voluntary agencies.
You will ensure that our services are delivered effectively in accordance with assessed needs, contract requirements, service specification quality standards, and desired outcomes.
- This is a leadership role at the service and involves line management and deployment of the staff team
- You will represent the organisation and promote the service to referrers and potential service users
- This is a role where you will be at the service, overseeing and co-ordinating all aspects of service delivery
- You will liaise with and develop a positive relationship with the housing provider, be responsible for regular reporting and compliance for all aspects of property management
- Assessment, support planning and positive risk management, monthly key working sessions tailored to the individual to deliver and oversee
- Mentoring, supervising and supporting staff including staff development and training
- Organising person-centred reviews
- Enabling pathways to independence and move on as appropriate
- Building positive partnerships with all stakeholders
Vacancy Reference Number: 71901
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.
Creative Support is a not for profit provider of person centered care and support





The client requests no contact from agencies or media sales.
To act as an enthusiastic ambassador for the charity; building strong relationships across a variety of networks to support and develop the public presence of the charity and community fundraising income. The role may involve evening and weekend working to support community fundraising activities and events, and working hours are flexible to reflect this.
Key Duties
Fundraising:
- Be the primary point of contact for new and existing supporters.
- Proactively look for opportunities to support and develop local fundraising initiatives.
- Develop and deliver a varied range of fundraising activities to a range of audiences, including events and campaigns.
- Act as an ambassador for the charity with local community groups and organisations.
- Work with the wider team to develop relationships with local businesses and corporate partners.
- Work to set targets and generate income. Work with the wider team to recruit and support local fundraising volunteers.
- Maintain up to date records of communication with funders; income generated and how this compares to budget.
- Keep up to date with the latest fundraising trends, regulations and news.
Marketing & Communications:
- Develop the charity’s public presence and brand.
- Produce marketing materials to represent the charity and its projects, including online newsletters, print media and merchandise.
- Manage the charity’s digital content including social media channels and website.
- Support with e-commerce and support the enterprise team to maximise opportunities.
- Represent the organisation at networking events, meetings and other outside events, as necessary.
Other:
- Supporting other members of the team to deliver activities; including, but not limited to, activity days and evening clubs.
- To help develop new and innovative ideas to help our target groups and meet our charitable objectives.
- To carry out any other duties within the general scope of the post, as directed by your line manager/the Co-Directors.
- Every Yellow Submarine employee is required to uphold equal opportunities and anti-oppressive practice; whilst upholding safeguarding policies and procedures as set out by the organisation.
Requirements
Qualifications:
- Have a sound education to A-level standard or equivalent.
Experience:
- Experience of supporting community fundraisers; have a good understanding of community and events fundraising and supporter care.
- Experience of developing marketing materials in a variety of mediums.
- Be adept in using a variety of social media channels and platforms.
Skills:
- Demonstrate excellent communication skills (verbal and written) and the ability to represent the charity in a variety of settings.
- Be able to prioritise and demonstrate excellent planning, organisational and time management skills.
- Excellent IT skills in a variety of website platforms and applications which should include Microsoft Office, Wix and WordPress.
- Ability to identify needs and set up new systems and procedures
Personal Attributes:
- Full, clean UK driving license.
- Be able to ‘get on’ with people from all walks of life and a ‘Can do’ attitude.
- Be able to handle situations with tact, sensitivity and compassion.
- Have commitment and a conscientious approach to work.
- Have a responsive and helpful manner.
- Have the self-confidence and self-reliance to undertake the role.
- Have a proven reliability, excellent time keeping and attendance record.
- Be able to work under pressure.
- Be confidential.
- Be able to work as part of a team.
- A willingness to undertake training where necessary.
The client requests no contact from agencies or media sales.
We are looking for an Engagement Manager (East of England) to join us on a fixed term contract, for 12-months, to cover maternity leave.
About the role
The key purpose of the Engagement Manager role is to deliver regional Sight Loss Councils across the East of England and to engage with blind and partially sighted people across the region. We currently have two Sight Loss Councils (SLCs) in this region, so the postholder will be expected to care-take and develop both SLCs, focusing on the retention of the volunteers engaged and making sure the projects and work they are involved in, continue with success. You will also be managing and developing stakeholder relationships across all the areas in which we work including transport and health sectors, as well with local authorities and arts and culture venues in the region.
About you
You will have the passion and ability to use your lived experience or experience to influence change, for the benefit of blind and partially sighted people. As an experienced volunteer manager, you will engage and lead Sight Loss Council members in the implementation of the region’s business plans to bring about change across transport, health and the built environment, as well as areas of local interest such as arts and culture or retail.
You will be a self-starter and work well on your own but will also enjoy being a part of a team of other Engagement Managers across the country, with whom you can learn from, as well as share good practice with.
About us
At Thomas Pocklington Trust, we’re promoting equality and inclusion blind and partially sighted people in every aspect of society. One of our many missions is to establish Sight Loss Councils across the UK, to tackle local issues and work with businesses and service providers to improve the accessibility of their services.
The client requests no contact from agencies or media sales.
Role Purpose
This is an exceptional opportunity to join the Royal Hospital Chelsea as Assistant Director of Audience Engagement on a fixed term contract to cover maternity leave. A core focus of the role is to develop the Royal Hospital Chelsea into a national heritage destination while ensuring our community of veterans remains at the heart of everything we do.
During this fixed term contract, you will be responsible for delivering our public engagement strategy, and drive visits to, and engagement with, the Royal Hospital Chelsea’s heritage, supporting sustained and manageable footfall and increased income through public programmes, secondary spend and commercial visitor opportunities.
You will oversee the successful delivery and operation of the new Visitor Centre within the recently restored Soane Stable Yard, ensuring the visitor experience both onsite and digital is inspiring, inclusive, and impactful. You will also lead our contribution to the Chelsea Heritage Quarter, including co-delivering the annual Chelsea History Festival, working alongside key partners: the National Army Museum and Chelsea Physic Garden.
This role carries senior leadership responsibility, including line management of a talented team covering public programmes, community engagement, visitor experience, and retail. You are also responsible for managing RHC’s relationship with a café concession. You will work closely with colleagues across the Royal Hospital Chelsea and externally to grow our public reach and income potential, positioning the Royal Hospital Chelsea prominently within London’s cultural landscape and the wider heritage sector.
About You
We are looking for an inspiring, strategic leader with a proven track record in the heritage, museums, or visitor attraction sector. You will bring significant experience in audience engagement or similar roles, including at least five in a senior leadership or management capacity. You will be adept at developing and delivering public-facing programmes, and leading a high-performing, multidisciplinary team.
The successful candidate will be a creative thinker with excellent communication skills, a strong grasp of commercial opportunities, and the ability to develop inclusive strategies that attract core, target, and hard-to-reach audiences.
About Us.
The Royal Hospital Chelsea, home of the iconic Chelsea Pensioners since 1692 provides both sheltered accommodation and full nursing care for up to 300 retired British Army veterans.
The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship. Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.
The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.
Our selection process.
Should your application be successful you will be invited to a formal interview, where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews, we will:
- Ask for references from those you have listed on your application form
- Check your right to live and work in the UK
- Check any declarations you have made on your application form
- Ask you to complete a medical form
- Carry out an Enhanced DBS application.
To provide Army veterans with the support and comradeship they need in recognition of their service to the Nation and to safeguard their historic home



The client requests no contact from agencies or media sales.
Harris hill is seeking a Partnership and Philanthropy Officer for up to 6 months, 22.5hpw, to support a charity in Bath, although ideally hybrid, will consider remote based.
The role is to be payrolled via the agency however, they are also considering freelancer who would like to bill them directly. The pay rate is £15.77ph plus holiday pay, or £20.86ph freelance.
Duties:
To work with our Senior Philanthropy Specialist, Database Manager and Supporter Engagement Team to identify new potential major donors from our database
To support in organising cultivation events for P&P Team audiences both in-person and online
To help prepare written updates and reports for our stakeholders
To undertake research on individuals, corporates, trusts and foundations
Undertake any other reasonable tasks as requested by managers.
Experience and skills
Strong interpersonal skills
Strong research skills
Ability to prioritise own workload to meet targets and deadlines
Excellent organisation and administrative skills, with high standards of accuracy and attention to detail.
Ability to work with and understand data.
Excellent time-management skills.
IT proficiency to a self-supporting standard in Microsoft Office applications (MS 365, MS Dynamics).
Knowledge
Effective use of research to find suitable funding opportunities
Appreciation of the use of technology and automation to support fundraising.
Personal Attributes
Team player happy to support colleagues across the team.
A confident individual, who is able to prioritise their work and is target driven and solution focused.
Self-motivated and able to work effectively remotely.
Resilience, determination, enthusiasm and the ability to cope well under pressure.
Desirable
Previous fundraising experience in Philanthropy, Trusts and Foundations, and / or Corporate.
If you would like to find out more about this amazing role, please apply for further information.
About UKCF
At UK Community Foundations (UKCF), we put inclusivity at the forefront of all we do, we put relationships first and we are ambitious for our members and the communities they serve.
Everyone should have the opportunity to have a fulfilling life and to feel they belong. This can’t be mandated by government, or done to people, only with them. Change needs to be driven by people who understand the local situation and our support makes this possible.
UKCF is a national network of community foundations based all over the UK. Community foundations connect philanthropic people with local causes that matter to them. They are charitable organisations focused on supporting a defined geographical area by leveraging funds to support community needs and local organisations making a difference. As well as supporting our members, at UKCF we explore social challenges, we provide national funding and we work with those who have the solutions to improve lives.
Benefits of working at UKCF include 30 days holiday plus 8 bank holidays, up to two days paid leave for volunteer days, season ticket loans available, enhanced pension and a flexible working plan. As a disability confident employer, we encourage applications irrespective of your age, disability, marriage or civil partnership status, pregnancy or maternity, race, religion and belief, gender reassignment, sex or sexual orientation.
About the role
Come and join our small but brilliant Membership and Learning team. We have an ambitious strategy to strengthen the network through growing a culture of continuous learning, improving member insight and developing targeted learning.
We’re looking for a proactive and detail-oriented individual to support our team with a range of administrative and project-based tasks. The Membership and Learning team is dedicated to developing, co-creating, and delivering engaging, inclusive learning experiences that foster creativity, curiosity and critical thinking in philanthropy and grant making. In this dynamic role, you'll be involved in organising conferences and meetings, hosting webinars, managing key projects, and building strong relationships across the network. Your work will be a blend of project coordination, event management, and administration, ensuring our learning initiatives run smoothly and effectively.
Our members vary from very small teams with two or three staff to well established very well- resourced foundations. The Membership and Learning team are the contact point for all community foundations. You will be supporting the team to: answer members’ enquiries, champion best practice and raise standards.
Working closely with other teams including Communications, Business Development and Programmes, the Membership and Learning team has an oversight of all UKCF activity relating to our members.
The ability to listen, problem solve and engage others is critical. You'll bring strong organisational skills, a keen eye for detail, and the ability to manage a diverse and dynamic workload, supporting a range of projects across both the membership network and the UKCF team.
See the full job description for more detail.
Every UK community should have access to an agile community foundation, known for identifying local need and providing resources that empower change.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re growing our fundraising team! Here at Keech Hospice we know that raising more funds enables us to reach many more people in our community and we’re delighted that this has been recognised with a substantial investment into the team structure. You’ll be joining us at an exciting time for the team and the organisation, with a recent re-brand, a deep-dive into fundraising and the build of a new strategic plan for raising income - you could join a brilliant existing team to help us transform the way we fundraise and help us, help more.
Key Responsibilities:
- Creating and implementing strategies to increase legacy giving and gifts in wills
- Engaging with potential donors and developing strong relationships with individual supporters
- Embedding a clear understanding of legacy fundraising through collaborative working
- Leading multiple projects ensuring timely delivery and alignment with strategy
- Analyse fundraising data to inform decision-making
What We're Looking For:
- Excellent communication skills to engage and inspire
- Project management skills
- Previous experience in charity sector with focus on gifts in wills and fundraising in memory
- High level proficiency in CRM
- Strong understanding of charity sector and fundraising regulations
What we offer:
- A competitive salary and generous annual leave
- Ability to carry over your existing NHS pension scheme
- Healthcare scheme
- Free car parking and cycle to work scheme
- Career development and progression opportunities
- A caring, supportive and inclusive environment
The client requests no contact from agencies or media sales.
Homeless Recovery Worker
East Hampshire (Petersfield and Bordon)
£24,250 to £25,527
Permanent - 30 hours per week, Monday to Friday, 09:00 to 15:00
Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you.
The Homeless Recovery Worker will lead on the case management of clients and be part of a team that provides accommodation based and community support services to clients to keep them safe and help them achieve their goals. The role will provide people with homes and specialist support, so they feel more valued and secure, and ready to take the next steps.
Main Responsibilities:
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To assess the needs of each client, helping to develop their individual support plan to achieve their goals
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To produce and regularly review comprehensive client-based risk assessments and manage a caseload of clients on a one-to-one basis
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To support clients to gain and/or maintain accommodation including supporting clients to pay rent and service charges and to achieve outcomes defined by the service specification
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Engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients
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Lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service
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Carry out drop-in sessions at designated locations and encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering
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Support clients in trauma informed and psychologically informed ways
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Adhere to safeguarding responsibilities, following our safeguarding policy and procedure
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Help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures
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Work confidently and efficiently when lone working
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Maintain accurate records on our client management system and ensure these are stored in line with GDPR
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Represent the organisation in a professional manner
Role Requirements
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This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
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This role will require a full drivers’ licence and access to a vehicle
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This role will require you to work flexibly across several sites
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This role will require you to work with clients on a one-to-one basis
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This role will require you to lone work
Essential Criteria
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Strong communication skills, both verbal and written
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Clear verbal and written English
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Good keyboard skills for data inputting
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Good working knowledge of Microsoft Outlook, Excel and Word
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Confident and assertive manner
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Ability to self-motivate as you will work on your own
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Effective team working
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Ability to respond calmly to crisis
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Deal promptly with and effectively react to challenging situations
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Have an interest and genuine concern for homelessness and related issues
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A full driving licence and use of a car for work purposes
We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a new challenge? Do you want to be part of a team that makes a difference to homeless and vulnerable families.
This is a rewarding role with many different aspects. This position will play a vital part in supporting the Income Generation team and the charity as a whole, helping to raise awareness, engage community supporters, and drive fundraising efforts across our community income streams
Overview: As a community Fundraiser you will be responsible for identifying opportunities to engage community fundraisers of all sizes across Stoke, Staffordshire, Newcastle Under Lyme and Staffordshire Moorlands.
You will need:
- Experience fundraising within the charity sector or transferable skills
- The ability to develop a pipeline of prospects through to cultivation, application and stewardship.
- Excellent research skills utilising a wide variety of information sources and platforms.
- Excellent interpersonal skills with the ability to relate to and influence internal and external contacts at all levels, and to represent Gingerbread in person with potential funders.
- Demonstrable experience in developing and managing relationships with corporate partners, with a track record of meeting or exceeding fundraising targets.
To prevent homelessness by providing stable and secure accommodation for vulnerable families, lone parent families and single & pregnant women

Background
People and communities around the world have the solutions to social injustice, authoritarianism, and the climate crisis. But repressive governments, corrupt corporations, and armed groups use violence and oppression to try and silence them.
By building resistance and resilience among those challenging unaccountable power, Open Voices supports a shared vision for a world where communities and ecosystems can thrive.
As a mission-driven nonprofit, we join forces with grassroots activists, community groups, and social movements at risk. Working together, we strengthen their physical safety, digital resilience, and collective wellbeing. As a social impact consultancy, we help high-profile nonprofits and foundations manage risk and care for their teams and partners.
This dual approach allows us to work at every level of civil society, from the grassroots to the global.
We have scaled to meet a 66% surge in demand for our support over the past two years, with our international team now responding to 11 new cases every week. Last year alone, we:
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Answered 575 calls for assistance across 100 countries.
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Delivered over 6,000 hours of mentoring and accompaniment.
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Trained over 1,000 activists in 112 holistic security workshops.
Whoever we partner with, we start with questions, not answers. Listening before speaking, understanding before acting. Together, we defend those who speak out.
We are expanding our diverse, inspired, and purpose-driven team. Will you join us as our new philanthropy coordinator?
Role description
As our philanthropy coordinator, you will play a key role in building new partnerships with philanthropists and high-net-worth individuals, with an immediate focus on the UK, US, and Europe. You will design and implement a comprehensive strategy to build a robust portfolio of individual donors, Family Foundations, Donor Advised Funds (DAFs) and other personal giving vehicles.
A proactive and thoughtful relationship builder, you will maintain long-term relationships and lead bold strategies to engage new audiences, including millennial and next-generation philanthropists. You will steward Open Briefing’s first global development board, working closely with our CEO and director of development to engage members around a dynamic programme of activities designed to make Open Briefing more fundable and findable.
Together with our director of development, you will drive forward a multi-year fundraising strategy to resource our work with activists and organisations on the frontlines of human rights, social justice, and environmental action.
Your primary responsibilities will include:
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Designing and executing our philanthropy fundraising strategy. Lead a strategy to identify, cultivate, and solicit high-net-worth individuals (HNWI) —including through Donor Advised Funds, Family Offices, Family Foundations, and other giving vehicles—with an immediate focus on the US, UK and Europe.
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Prospecting and donor acquisition. Manage HNWI prospecting, generate new leads, develop solicitation plans, brief senior leadership in advance of meetings, and coordinate cultivation and networking opportunities.
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Stewardship and relationship management. Build strong relationships with existing and potential donors through tailored stewardship plans designed to grow income over time. Manage donor tracking and communication systems.
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Nurture and grow our development board - Work alongside our director of development and CEO to identify and engage members and steward the Board through a 12-month action-orientated development campaign.
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Budget Management. Manage a programme budget for cultivation and stewardship events and activities.
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Collaboration and Communication. Work closely with our communications coordinator, director of development and programme teams in the production and dissemination of donor-relevant reports, updates and other content; and contribute to the conception and organisation of donor-facing online and in-person events.
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Team support. As a key member of our development and communications team, undertaken other duties as reasonably requested relevant to team and organisational goals.
Person specification
Essential
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You will have extensive experience managing a HNWI or major gift portfolio.
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You will have a proven track-record of personally securing four, five, or six-figure donations from HNWI and/or major gift donors in the UK, US and/or Europe.
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You will have experience working within a nonprofit focused on human rights, social justice, and/or environmental action.
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You will have excellent verbal communication skills, including English language skills, both spoken and written.
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You will have experience working with senior stakeholders and board members to support fundraising activities.
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You will have an ability to work both strategically and operationally.
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You will have creative thinking and problem-solving aptitude.
Desirable
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You may have experience working within a global nonprofit.
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You may have knowledge of the human rights, social justice, environmental justice, and/or international development funding landscape.
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You may understand grant-making and grant-management processes, especially with respect to private philanthropic funding, including family foundations, DAFs, and Family Offices.
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You may understand tax-efficient donation mechanisms in the UK, US, and across Europe.
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You may understand the trends in dynastic giving as well as emerging and next-generation philanthropists.
If you feel you meet some but not all of the criteria, we would encourage you to get in touch.
Terms and remuneration
This is a remote, home-working role. You will be contracted for 40 hours a week on a full-time, fixed-term contract. Flexible working is available and encouraged.
We are looking for someone who wants to embrace this pivotal role within our close-knit team and develop a long-term working relationship with us. You will be properly onboarded and continually supported by experienced and compassionate managers and colleagues. Your line manager will be our director of development, Vicky Nida.
In return for your time and dedication, we will offer you a remuneration package made up of fair pay, sector-leading benefits, and progressive leave policies, including:
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Salary of £46,900 per annum.
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7% employer pension contribution.
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Family private medical insurance.
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Employee Assistance Programme, including welfare counselling.
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Unlimited professional coaching.
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Enhanced annual leave of 25 days plus local public holidays.
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Additional leave days for annual closedown.
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Enhanced sick pay.
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Flexible working, including flexitime and remote and home working.
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Access to local coworking spaces.
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Support for climate action:
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Personal carbon emissions offsetting.
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Up to two additional leave days for sustainable travel.
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Up to two additional leave days for climate activism.
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Apple MacBook and peripherals.
If you are based outside the United Kingdom, you will be offered comparable compensation through our local employer of record, Remote. For parity, we contribute 4% above the local statutory requirements into the personal pension plans of staff members employed outside the UK. We will contribute 7% into the personal pension plans of staff members employed in counties where there is no local statutory provision.
Diversity, equity, and inclusion
Open Briefing values diversity. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all can be their authentic selves. We therefore encourage applications from all who meet the person specification and particularly from candidates who are from racialised communities and those under-recognised in our development team. This currently includes people of colour and people from countries in the global majority.
Please read our diversity, equity, and inclusion policy for more information. Our ethical and environmental policies are also available. And you may find our Vision, Mission, and Values statements of interest.
Open Briefing is a Disability Confident Employer and a signatory of the Charter for Employers Who Are Positive About Mental Health. We will make reasonable adjustments for disabled and neurodivergent people during the recruitment process and any subsequent employment. Please let us know in your cover letter how we can be the recruiter and employer you need us to be.
We have checked the text of this advert using the Gender Decoder tool.
Safeguarding
Open Briefing is dedicated to upholding the highest safeguarding standards, ensuring a culture of respect and protection for both our internal and external stakeholders. Our approach encompasses preventative measures and a strong response mechanism to any safeguarding concerns, guided by a survivor/victim-centred ethos. We enforce a strict no-tolerance policy towards any violations of safeguarding policies, ensuring that all concerns are addressed promptly and appropriately. Our safeguarding policy is available here.
How to apply
Please submit your application using our online form and note the following dates:
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Closing date: 30 May 2025
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Interviews: w/c 9 June 2025
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Desired start date: As soon as possible
Please let us know on the form if any of these dates are problematic and we will try to accommodate. The successful candidate will need to complete a reasonable vetting process before engagement.
The client requests no contact from agencies or media sales.