Supporter engagement manager jobs in Birmingham
Volunteering Mass Engagement Lead (x2)
Full time (34.5 hours), we are open to a conversation about how you work these hours
12 month fixed term contract (please note, we may also have a third role on a 9 month fixed term contract with the possibility of part time hours)
£26,500 - £29,500
This role is home-based with regular travel required (including some weekends) to our events and team meetings. Please be aware that some of our events are based in very remote locations so a driving licence and access to a vehicle is advantageous. There will also be some manual handling involved due to the nature of the role.
About us:
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
Role purpose:
At Macmillan, volunteers are at the heart of how we support people living with cancer. We’re looking for a proactive, organised and people‑focused Volunteering Mass Engagement Lead to help us grow, inspire and support our fundraising and awareness‑raising volunteer community across the UK.
About the role:
In this role, you’ll deliver an excellent volunteer journey — from recruitment and selection through to ongoing support — ensuring volunteers feel motivated, valued and connected to our mission. You’ll help increase capacity across our fundraising activity by managing event volunteers, supporting key moments in our fundraising calendar, and developing light‑touch volunteering opportunities that boost income, engagement and awareness.
You’ll work closely with colleagues across Volunteering, Fundraising, Campaigns and Corporate Partnerships to keep opportunities up to date, deliver strong volunteer communications, and ensure volunteers have the tools, training and support they need to thrive. You’ll also provide light‑touch leadership to Lead Volunteers and Action Teams, helping them play an active role in delivering our fundraising strategy.
This is a hands‑on, relationship‑driven role where you’ll lead volunteer activity at events, support national campaigns, monitor performance, and help shape a consistently inclusive and positive volunteer experience.
About you:
You’ll bring:
- Strong organisational and time‑management skills, with the ability to plan effectively and meet deadlines.
- Experience building positive relationships with volunteers and internal stakeholders.
- Excellent communication skills and confidence engaging groups online and in person.
- The ability to work collaboratively within a matrix team environment.
- A proactive, self‑motivated approach and the ability to juggle multiple priorities.
- Knowledge of community fundraising, challenge events or mass‑participation activity.
- A commitment to inclusive practice and ensuring volunteering is accessible to all.
- Confidence maintaining systems, processes and monitoring information.
What You’ll Achieve
- Growth in volunteer numbers and increased capacity across fundraising events.
- A stronger, more engaging volunteer experience that increases reach and impact.
- Effective delivery of light‑touch volunteering interventions and key event support.
- A motivated, well‑supported volunteer community that helps Macmillan do more for people living with cancer.
Recruitment Process
Application deadline: Sun 8th Feb (23:59) 2026
First interview dates: WC 16th Feb 2026 (TBC)
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Birmingham Women’s and Children’s Hospital (BWC) Charity, we believe there’s always more we can do for our women and sick kids. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home.
The Acquisition & Retention Manager will lead and manage the multichannel donor acquisition portfolio/program within the Individual Giving function at Birmingham Women’s and Children's Hospital Charity.The Charity has been growing its supporter base over recent years and has an ambition to create a step change in our approach and significantly grow our 'Individual Giving' donors and supporters.
Principle Responsibilities
The Acquisition & Retention Manager will be responsible for creating and delivering a multi-channel acquisition Retention strategy that fully supports the goals and objectives of the wider Charity strategy.The post holder will develop, manage and grow the existing acquisition program via a range of Digital and Face to Face campaigns utilising third party agencies for Private Site, Door to Door and, telemarketing activities, as well as management of our own onsite Face to Face acquisition team.
The postholder will have substantial experience of working within or managing a successful fundraising acquisition team, with excellent working knowledge of sector practises and channels to ensure best use of budget, ensure a competitive cost per acquisition (CPA), while increasing loyalty, engagement and lifetime value (LTV) among existing supporters.
Please see our job information pack attached for further details on this role.
What we offer:
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Flexible and hybrid working to support work-life balance
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Generous annual leave entitlement with additional leave for long service
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Enhanced sick pay
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Enhanced Maternity Pay
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Employee Assistance Program and Lifestyle Savings
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Free flu jabs
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Cycle to work scheme
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Charity events throughout the year
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Employer enhanced auto-enrolment pension scheme with 8% employer contribution
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Ongoing commitment to education and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
PLEASE NOTE: Within our organisation, this role is titled Acquisition and Retention Lead. This reflects our internal structure and does not change the scope or responsibilities described in this advert.
Making A Difference

The client requests no contact from agencies or media sales.
At Deafblind UK, we support people living with sight and hearing loss to live the life they want.
We have an exciting opportunity to join our growing fundraising team as we look toward the charity's 100th anniversary in 2028.
The Fundraiser - Corporate & Events will play a pivotal role in enabing Deafblind UK to achieve its goals - helping us to reach more supporters, inspire long-term giving, and raise vital funds through corporate partnerships and charity-led fundraising events. You’ll be at the heart of building relationships, creating impact, and driving income that directly transforms the support available for people with dual sensory loss.
Reporting to the Fundraising Development Manager, the Fundraiser - Corporate and Events will be responsible for growing our existing supporter base and driving engagement, loyalty and income through innovative corporate fundraising activities and charity-led fundraising events. You will be responsible for implementing fundraising strategies, coordinating campaigns, and developing strong connections with businesses in order to generate income and meet targets.
The role includes helping to market and promote Deafblind UK events, with a focus on writing compelling copy for online and offline promotion. The postholder will have a flair for creativity and innovation, with outstanding supporter relationship management skills; to help enhance income generation through mass participation events. Our aim is to ensure all fundraising activities are delivered to the highest standards and are well-planned, exciting, safe, creative and challenging.
This is a highly rewarding position for a creative and dynamic individual to make a genuine difference to the support available for the 450,000 people across the UK who are deafblind.
This position is based remotely with frequent travel as and when required to carry out the duties of the role.
The role will also include:
- Building and managing a portfolio of corporate partnerships, delivering engaging activities such as networking events, golf days, and workplace fundraising.
- Leading on the planning and delivery of charity-led fundraising events, ensuring they are successful, safe, accessible, and memorable.
- Developing and stewarding lasting relationships with businesses, supporters, and volunteers, ensuring excellent supporter experiences.
- Growing income through creative initiatives, from collection pots in high-footfall areas to securing pro-bono and in-kind support.
- Working closely with our Fundraising Development Manager and Marketing Team to deliver fundraising targets and raise Deafblind UK’s profile.
You will bring to the role:
- A minimum of two years in a fundraising role, with a flair for building and maintaining strong relationships.
- A natural talent for networking and the ability to inspire passion in others.
- Proven experience in managing events and a demonstrable track record of meeting fundraising targets.
- Creativity to spot opportunities paired with the organisational skills to deliver them seamlessly.
- A self-motivated, energetic, and passionate approach to delivering excellent supporter experiences.
- A flexible, can-do attitude to some evening and weekend working as the needs of the role requires.
- Good IT skills and proficient in the use of Microsoft Office, including Word, Powerpoint, Excel and Outlook. Experience of database management preferably CRM.
- A full, clean UK driving licence.
Please see attached Job Description and Person Specification for further details.
We support people who have combined sight and hearing loss which affects their access to information, mobility and communication.
The client requests no contact from agencies or media sales.
Shop Manager
Service: Relate at Family Action
Location: Warwick
Hours: 37.5 hours per week (full-time)
Salary: £13.10 per hour
Contract type: Permanent
We are looking for a talented Shop Manager who is an enthusiastic self-starter, with a passion for charity retail, to manage our Warwick shop on a full time (37.5 hours per week) basis.
Who we are
Relate is a leading relationships service, offering counselling, information, mediation and support to individuals, couples and families from all backgrounds and sexualities, at all stages of life. We also provide expert training for relationship support practitioners.
Relate is now part of the family charity, Family Action. Supporting people through change, challenge or crisis, we protect children, support young people and adults, and offer direct, practical help to families and communities. It’s what we’ve done for over 150 years. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. With Relate at Family Action, we work to support the creation of secure foundations for children and young people, and safe, supportive relationships for all.
We currently manage 11 shops located within 5 regions across the UK. Our shops generate income to support the work of Relate. The shops are managed by paid Shop Managers, supported by Assistant Shop Managers/Sessional Workers (Retail Assistants) and our amazing Shop Volunteers.
What are we looking for?
• Charity retail experience preferred
• Experience of customer care
• High levels of organisational skills
• Highly focussed on maximising sales
• An eye for detail
• A sound track record in achieving targets and delivering success
You will be responsible for the creation of a warm and welcoming environment for customers, volunteers and donors, with a view to maximising sales, profits and Gift Aid to support the work of Relate at Family Action.
The successful applicant will be required to work flexibly for 37.5 hours each week (5 days per week including Weekends) across a 7 day trading week, Monday to Sunday.
What will we offer you?
We offer flexible working hours, a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. We have six staff diversity networks that offer peer support and contribute to the strategic development of EDI; Accessibility Network, Anti-Racism and People of Colour Network, Gender Equality Network, Inter-Faith Network, LGBTQIA+ Equality Network and Parents and Carers Equality Network. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.
Our commitment to Equality, Diversity & Inclusion:
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community / particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
To Apply:
· Click the ‘Apply’ link below and fill out our digital application form
· Closing Date: Thursday 26th February 2026
Appointments are subject to satisfactory Safer Recruitment checks, including a Disclosure and Barring Service (DBS) check where appropriate to the role.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
We are recruiting a Head of Income and Engagement to provide strategic leadership and vision for two critical functions—Fundraising and Marketing & Communications—bringing them together into a unified, high-performing team. This role focuses on shaping strategy, building external relationships, and driving organisational growth through income generation and brand engagement, rather than day-to-day operational management.
You will set the direction for attracting significant funding, particularly through corporate partnerships, while strengthening what PAPYRUS already does well:
- Securing grants and trusts funding
- Harnessing the passion of our large, committed supporter base - including bereaved families and others who raise voluntary income for us
In a challenging financial climate, you will lead efforts to grow these income streams and maintain a strong, values-driven presence across press, social media, and broadcast channels. The role requires influence, innovation, and the ability to inspire all managers and staff, as well as external stakeholders.
Please visit the careers site for the full job description and person specification for the role.
Salary: £58,523 per annum (Scale SCP 46) progressing by increments to £62,852 per annum (Scale SCP 49)
Hours: 36 hours per week Location: Remote with regular travel across the UK
Contract: Permanent
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership, enhanced sick pay and enhanced parental pay. Please visit our website for more details.
Closing date: midnight on 22nd February 2026
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment, and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
The client requests no contact from agencies or media sales.
Relationship Management
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To act as the lead and relationship manager with partners on behalf of Think Active Lead, or support the development of local partnerships and networks promoting collaboration across all relevant sectors
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Raise awareness of funding opportunities available to increase participation in sport and physical activity.
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Lead, or support, on the development of local place partnerships that align multiple agendas with partners from across different sectors and advocate for the benefits of physical activity.
Project Management
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To act as the lead for Sport England and other projects and initiatives managed by Think Active.
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High-quality project management that ensures the project's aims are clear, that they are delivered on time and on budget and in line with our values.
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Effective delivery of the Think Active, #WeThinkActive strategy, through your contribution as a team member of Think Active and with and through partners.
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Tangibly contribute to the increase in participation in sport and physical activity and address wider social needs through creative and innovative approaches and partnerships.
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Seek out opportunities to generate income and contribute to Think Active business development and income generation targets both for the organisation and for local partners.
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Use robust data and insight to co-design, implement and evaluate innovative. and appropriate projects and initiatives.
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Prepare detailed performance and financial reports for your work.
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Adhere to GDPR and data protection through your planning, implementation and communication.
Financial Management
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Plan, implement and in accordance with funding guidance, financial procedures, and policies, take responsibility for diversifying Think Active’s income streams in line with the strategy and business development plan
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Project and budget management, including forecasting, monitoring of income and expenditure, plus the submission of financial reporting
Demonstrating Impact
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Reporting progress and capturing value through case studies and evaluation processes designed to evidence the impact
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Storytelling – the ability to articulate the impact and value of Think Active (locally, regionally, nationally and across various sectors)
Marketing and Communications
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By strategically cultivating and managing partnerships, you will play an important role in building brand visibility and enhancing Think Active’s marketing and communications efforts.
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You will collaborate with internal colleagues and external stakeholders to create compelling narratives that showcase the impact of our projects and initiatives, driving awareness and engagement.
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By leveraging partnerships, the Partnership Manager will contribute to positioning Think Active in promoting health and well-being through innovative and impactful physical activity projects, initiatives and collaborations.
PERSON SPECIFICATION
Core Values
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Ability to promote and manage diversity and demonstrate a fair and ethical approach in all situations
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A team player who can communicate and work effectively within a team environment
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Demonstrate kindness, consideration, appreciation, and acceptance (and you should expect the same in return).
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Excellent communication and interpersonal skills
Qualifications
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Relevant degree or equivalent or experience qualification in business, health, sport, physical activity or a related field
Knowledge / Experience
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Proven experience in partnership development or comparable role (including project management) within a sport, physical activity, health, charity, nonprofit or similar setting. We are particularly interested in those with experience in the Health Sector
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Track record of delivering successful individual, team, and partnership outcomes
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Experience in developing, managing and nurturing relationships with partners and stakeholders
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Knowledge of issues facing the least active in society and the benefits of physical activity
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Knowledge of the local community and stakeholders in Coventry, Solihull, and Warwickshire
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Previous experience with fundraising and grant applications
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Experience in event planning and delivery
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Knowledge of local and national strategies and policies relating to sport, physical activity, and health promotion
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Knowledge of current trends and innovations in sport and physical activity participation and promotion
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Knowledge of safeguarding and protecting children and vulnerable people in sport.
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Knowledge of current legislation related to health, community, and sport agendas.
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Experience in drafting, implementing, and reporting on strategic development plans and policies in partnership with partners, stakeholders, and people.
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Experience in planning and managing significant budgets related to priorities and meeting the requirements of funding agencies or partner organisations.
Skills & Abilities
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Ability to successfully lead or manage and motivate individuals and a project team
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Ability to develop and implement effective partnership strategies
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Well-developed written and verbal communication skills and the ability to motivate, enthuse, persuade, negotiate, and influence.
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Strategic, critical thinking and decision-making skills
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The ability to be well organised, work on your own initiative and across a broad portfolio, successfully managing a range of projects, partners, and budgets often with conflicting deadlines and priorities.
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Strong project management skills
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Computer literate across a range of platforms (we use Microsoft Word, Excel, PowerPoint and Project)
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Presentation skills with the ability to facilitate group sessions and workshops
BEHAVIOURAL TRAITS
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Strong work ethic and have the willingness to go above and beyond.
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Professional, supportive and always respect confidentiality.
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Able to reflect on your own performance and want to improve, can take and welcome feedback, and embrace improvement areas through self-development, training, and professional development
TECHNICAL & PRACTICAL REQUIREMENTS
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Willingness to work occasional evenings/weekends.
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Ability to travel across Coventry, Solihull and Warwickshire, and wider across the West Midlands and nationally as required,
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Think Active’s main headquarters are in Leamington Spa, with work also taking place across Coventry, Solihull, and Warwickshire. We operate a blended working model that includes home working, office attendance, and travel to meetings as required. The post holder will be expected to work flexibly to meet the organisation's needs.
For everyone in Coventry, Solihull & Warwickshire to benefit from movement and enjoy sport and physical activity in safe and thriving communities.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re seeking an experienced and visionary Fundraising Database and Insights Lead.
This is a strategic, high-impact role for a data-driven expert who can unlock insights to maximise supporter engagement and drive income growth.
You will ensure the quality, accuracy and strategic use of data to define clear strategies that sharpen targeting, deepen donor relationships, and enhance campaign performance.
You will support the implementation of a brand-new CRM system, own responsibility for the management and overall health of our supporter data, generate fundraising output data and analyse the effectiveness of our fundraising efforts.
From AI-driven analytics to performance dashboards and predictive modelling – this is a hands-on role where your insights will directly fuel mission impact.
This is an exciting role for someone with a passion for leading data-driven, insight-led fundraising activities, and for a person who loves to champion best practice in data management and governance.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a creative and data-driven Product Marketing and Engagement Manager to strengthen how schools and staff connect with our products, particularly the Boxall Profile® Online and our wider nurture-based professional learning and recognition product offerings.
You’ll lead campaigns and engagement strategies that grow adoption and retention across our user base, working closely with product managers, the communications team, and partners. This role sits at the heart of translating our mission into action and helping schools see, use, and value nurtureuk’s evidence-based tools.
Nurtureuk is a charity that has been working with schools for many years to improve the social and emotional development of children and young people. We help schools remove barriers to learning by promoting nurture in education.
We believe in a whole-school approach to promote access to education for all. With increasing numbers of children and young people affected by social, emotional and behavioural difficulties inhibiting their progress and limiting their life chances, nurtureuk has developed a range of interventions and support to give vulnerable children and young people the opportunity to be the best they can be.
With the continued school attendance crisis, rise in exclusions and misunderstood behaviour support, the need for our work has never been greater, and the potential is clear. We have a dedicated team, trustees, and a CEO who is passionate about education and the development of young people.
Reporting to the Director of Products and Services, you’ll take ownership of developing and delivering marketing and engagement strategies that strengthen our product portfolio and deepen relationships with our customers.
You’ll work closely with Product Managers and the External Relations team to plan and deliver targeted campaigns, design engaging content, and improve how our products are positioned, experienced, and valued by schools and practitioners.
Your main duties will be in five main areas:
- Designing and delivering regular marketing activity and campaigns
- Product positioning and messaging
- Content and collateral development
- Designing and delivering email and other engagement activity for existing and new customers
- Customer engagement and retention
Please see the attached job description and person specification for further details.
Please submit your CV and a covering letter, outlining how you meet the person specification. We are also keen to hear why a role at nurtureuk would meet your personal values and career aspirations.
Nurtureuk is dedicated to improving life chances of every child and young person by promoting nurture across the whole education system and beyond.
The client requests no contact from agencies or media sales.
Help improve the life chances of young people through physics education. We’re looking for an experienced, creative Marketing and Communications Manager to raise awareness of our work, strengthen our brand, and inspire engagement across schools, teachers, industry partners, and supporters.
Physics Partners is a charity dedicated to improving young people’s life chances through high-quality physics teaching. We work with schools, teachers, and industry partners to make physics accessible for every student, helping to build the skilled workforce the UK needs for the future.
As our Marketing and Communications Manager, you’ll lead campaigns that tell our story, grow our reach, and celebrate the impact of our programmes. You’ll manage content across digital, print, and social media, shape our online presence, and develop creative materials that connect with diverse audiences.
We’re looking for someone who combines strategic thinking with hands-on creativity - confident in digital communications, content creation, and stakeholder engagement. You’ll join a small, collaborative team where your ideas will make a real difference.
Key details
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Hours: 14 hours per week (0.4 FTE) – flexible working arrangements available
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Contract: 6-month initial term, with potential to become permanent
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Salary: £35,000 FTE (negotiable depending on experience and contract type)
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Reports to: Chief Executive
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Location: Home-based, with occasional travel
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Contract type: Employment or freelance considered
Essential skills and experience
- Proven experience in developing, planning, and executing marketing communications campaigns.
- Strong digital communications skills (CMS, SEO, email marketing, social media, Google Analytics).
- Excellent writing, editing, and storytelling ability with a strong eye for design and detail.
- Track record of managing external agencies and multiple stakeholders.
- Creative and proactive mindset
- Strong organisational skills and ability to manage competing priorities.
- A genuine commitment to diversity, inclusion, sustainability, and Physics Partners’ mission.
Application process
The full role description is available to download.
Submit your CV and a brief cover letter outlining your suitability for the role.
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Deadline: 5:00 pm, Sunday 1 March 2026
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First interviews: Online on 9 and 10 March 2026
Physics Partners is an equal opportunities employer. We welcome applications from people of all backgrounds and are committed to building a diverse and inclusive workforce.
The client requests no contact from agencies or media sales.
The Relationship Fundraising team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals, regional businesses and groups fundraising in the community, effectively managing relationships to maximise income.
The Relationship Fundraising role will play a significant part in contributing to a high-performing fundraising team. The role will cover the country of Northern Ireland.
You will report to the Relationship Fundraising Manager and support the Head of Relationship Fundraising & Volunteering to drive the continued growth of the charity’s fundraising income in your area. You will also be required to show excellent relationship-building skills to support community partnerships and volunteer groups, driving towards agreed targets.
Key Responsibilities:
Strategy, finance, and reporting
· Responsibility for stewardship and relationship building with supporters within the region.
· Identify and apply for ‘Charity of the Year’ partnerships with corporates in the region, account manage these relationships up to a value of £50,000 per annum and support the Partnership Development Team with national partnerships in your region.
· Support existing volunteer fundraisers to encourage continued loyalty to the charity and to maximise funds raised, in accordance with fundraising legislation and good practice.
· Recruit new fundraising supporters in line with strategy.
· Support the Relationship Fundraising Manager (RFM) and Head of Relationship Fundraising (HORF) in developing the Relationship Fundraising strategy for ARUK to increase income within this stream.
· Support and extend volunteer networks within geographical area in line with strategy.
· To ensure that fundraising activity is implemented and managed to deliver budgets, targets and income in line with strategy. To achieve this by supporting and facilitating the development of groups and volunteers across geographical area.
· Work across a diverse geographical area and within a geographically dispersed team, whilst managing own workload in a cost-effective and proactive way.
Supporter management
· Provide excellent customer service to fundraising supporters, with prompt responses to enquiries, to acknowledge support and increase long-term loyalty.
· Provide high-quality account management to volunteer groups in geographical area.
· Effective management of volunteer relationships within geographical area.
· Support, motivate and develop local fundraising volunteers, ensuring they have a clear understanding of ARUK to enable them to represent the charity’s work effectively.
· In liaison with the Partnership Development Managers and Partnership Officers, provide high quality account management to corporate supporters within specified geographical area and/or of relevant value.
· Keep up to date with fundraising legislation and codes of practice to be able to provide relevant advice to fundraisers.
· Ensure volunteers and fundraisers have all necessary materials for fundraising initiatives.
Increasing Community Support within geographical area
· Use own initiative to extend volunteer networks, develop new groups and supporters, and respond to fundraising opportunities within geographical area, in line with strategy.
· Manage recruitment process of new ARUK volunteers in geographical area, providing relevant support and training.
· Liaise with local community organisations (predominantly golf clubs) – both previous and new potential supporters – to extend income and activity in line with strategy.
· Provide face-to-face talks and presentations to community organisations for recruitment/ cultivation purposes.
· Arrange appropriate volunteer representation at events in the community, spreading the charity’s reach cost-effectively.
· Identify, research and target prospective community organisations, in liaison with RFM.
· Identify, research and target prospective local corporates in liaison with RFM / HORF and ARUK’s Partnership Development Managers and Partnership Development Officers, in line with strategy.
· Accurately track and record contact with both community and corporate prospects for planning and reporting purposes.
Monitoring and Reporting
· Ensure that your activity is monitored and evaluated, clearly communicating progress to your Relationship Fundraising Manager.
· Manage relevant information on the charity’s database, keeping detailed, up-to-date records of activity and income.
What we are looking for:
· Experience in partnership fundraising and/or relationship building
· Experience and confidence in public-speaking, such as giving presentations and talking at events
· Knowledge of recruiting key volunteers and fundraising supporters
· Experience and a keen interest in building long term relationships with supporters
· Proven ability of providing excellent stewardship
· An ability to manage a busy and varied workload
· Excellent communication skills, both verbal and written
· Excellent organisational skills
· Full driver’s license with access to own vehicle.
· Flexibility to work some unsocial hours and willingness to travel independently
· Live within defined region
Additional Information:
Ways of working:
As part of our Remote ways of working you will be home based. You will only need to attend the office for specific requirements of the role and the business needs.
Roles that are classed as part of the Remote ways of working are able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £33,500 per annum, plus benefits car allowance of £3,500 and associated expenses (if applicable).
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 15th February 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This role is responsible for working collaboratively with the Head of Fundraising to develop and deliver our annual portfolio of events (including RDA UK organised events, securing places in third party events and supporting in aid of events), introducing new local fundraising opportunities, and building relationships within community groups.
- To work collaboratively with the Head of Fundraising to deliver RDA UK’s community and events fundraising programme, ensuring income targets are achieved or exceeded.
- To explore, develop, and manage an RDA UK flagship event.
- To oversee and develop our challenge events programme, including open and bespoke overseas challenges.
- To build strong community partnerships and supporter networks, maximising engagement across the UK.
- To provide excellent supporter stewardship, ensuring every fundraiser feels valued and motivated.
RDA is committed to creating a workplace where everyone belongs. We welcome applications from talented candidates of all backgrounds, abilities, and experiences, and celebrate the diversity that makes our team stronger.
At RDA, we harness the power of horses to enrich lives, supporting disabled people through innovative programmes that promote health


The client requests no contact from agencies or media sales.
We are recruiting a Support Manager to provide clear leadership, coordination and oversight of our support services during a period of growth. This role is pivotal in ensuring our services are safe, sustainable, well-governed and responsive to patient needs, while supporting staff and volunteers working in emotionally demanding environments. You will work closely with the Director of Research & Programmes and collaborate across the organisation to align support services with wider strategy.
This is an ideal role for someone with experience managing support or community services in the charity or health sector, who values clarity, collaboration and compassionate leadership.
Key Responsibilities
Service Leadership & Oversight
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Provide operational oversight of Make 2nds Count’s support services, ensuring high-quality, consistent delivery.
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Embed clear processes, boundaries and decision-making routes across support activities.
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Monitor service activity, risks and capacity, escalating issues appropriately.
Safeguarding, Risk & Quality
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Act as the operational safeguarding lead for support services.
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Ensure safeguarding, incident reporting and crisis procedures are embedded, understood and followed.
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Support a culture of emotional safety and reflective practice.
Team & Volunteer Support
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Line manage and support staff within the support team.
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Work with the Director of Research & Programmes to ensure appropriate supervision structures are in place.
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Support volunteers and facilitators through clear guidance, training pathways and escalation routes.
Planning & Collaboration
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Contribute to service planning, improvement and prioritisation.
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Work collaboratively with colleagues across the charity, including fundraising and communications, to ensure joined-up delivery.
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Support the evaluation and development of services based on insight and learning.
About You
Essential
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Experience managing or coordinating support, community or health-related services.
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Strong understanding of safeguarding in sensitive or high-risk environments.
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Experience supporting staff or volunteers in emotionally demanding roles.
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Ability to bring structure, clarity and consistency to complex service delivery.
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Confident communicator, able to navigate sensitive conversations with care.
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Comfortable working remotely and managing your own workload.
Desirable
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Experience in cancer, health, mental health or lived-experience-led services.
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Knowledge of governance, data protection and information management.
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Experience working in a small charity or resource-constrained environment.
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Understanding of trauma-informed or compassionate practice.
Why Join Us?
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Be part of a mission-driven, patient-led charity making a real difference.
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Work with a supportive, values-led leadership team.
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Flexible, home-based working.
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Annual leave enhancements over Christmas and New Year.
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Opportunity to shape and stabilise vital support services at a key moment.
How to Apply
Please submit:
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A CV (no more than 2 pages), and
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A supporting statement outlining how your experience meets the requirements of the role and why you are interested in working with Make 2nds Count.
We are committed to inclusive recruitment and welcome applications from people with lived experience of cancer.
The client requests no contact from agencies or media sales.
BirdLife International is recruiting a Database and Operations Manager to support conservation efforts through efficient data management and operational excellence to deliver the organisation’s 10-year strategy.
Location: Remote with occasional visits to the Cambridge office
Who we are
People are destroying and consuming nature at a devastating rate. Birds are our early warning system.
BirdLife International is a global family of 123 national partners covering all continents, landscapes and seascapes. We use bird science to collect and analyse data from around the world to implement the most effective and innovative conservation measures possible.
Through our unique local-to-global approach, we deliver high-impact and long-term conservation for the benefit of nature and people. Our network of over two million birders, scientists and local volunteers helps to track, follow, analyse, conserve and understand every bird species in the world.
About the role
Reporting to the Deputy Chief Development Officer, the Database and Operations Manager will have operational responsibility for the administration of the CRM (Raiser’s Edge) globally. You will also lead on global gift processing, improvement projects and matrix manage the Supporter Care Assistant.
The Database and Operations Manager will:
- Be responsible for the upkeep, maintenance and efficiency of Raiser’s Edge for the organisation.
- Ensure optimal data collection, reporting and donor engagement, so actionable insights can be delivered to drive the success of fundraising.
- Champion best practice and encourage consistency of data input.
- Be the Development Team’s lead expert on Gift Aid and data processing compliance.
- Be the global gift processing lead, including working with third-party fundraising platform providers.
- Matrix manages the Supporter Care Assistant, providing training, support and guidance to colleagues across the Development Team.
Who are we looking for?
We seek a database expert with the aptitude and willingness to learn to develop in this broad role.
The ideal candidate will have:
- Significant experience in maintaining and administering a CRM system and working with large and complex sets of data.
- Experience in leading a database migration.
- Experience working with fundraising teams (across high-value, individual giving and digital).
- Excellent knowledge of data strategy and data analytics.
- Experience of managing, developing and implementing new systems and business processes.
- Excellent problem-solving and communication skills.
- Positive and open-minded attitude embracing continuous improvement.
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Birmingham Hospice supports people living with life-limiting illness across the city, helping them live well and with dignity.
QuarterFive are delighted to be partnering with Birmingham Hospice on this search for an Events Manager to lead their passionate and growing events function. You’ll shape an ambitious programme designed to reach new audiences, grow participation and deliver significant fundraising income — all while creating outstanding supporter experiences.
With an expanding portfolio and clear growth ambitions, this is a chance to make a visible impact while developing a diverse programme of mass participation, third-party challenges and gala dinners.
This is a fantastic opportunity to take ownership of a high-profile events programme at a time of growth. You’ll have the chance to shape strategy, lead a dedicated team, and directly support the care Birmingham Hospice provides across the city. If you’re passionate about events, motivated by impact, and ready to step into a visible leadership
role, this could be the perfect next move.
About the role
As Events Manager, you’ll lead Birmingham Hospice’s events programme end-to-end, combining strategic planning with hands-on delivery. You’ll work closely with the Senior Fundraising Project Manager to shape an ambitious events programme that strengthens Birmingham Hospice’s brand while delivering real financial impact.
You will:
- Act as the events lead within the Income Generation team, sharing insight and supporting colleagues across the charity
- Lead the development and delivery of the annual events plan, creating a dynamic, costeffective programme that inspires supporters and drives income
- Line manage two Events Officers, providing regular 1:1s, development support and inspirational leadership
- Manage a varied portfolio including mass participation, third-party challenges, adrenaline events and special events
- Deliver against agreed income and expenditure budgets, contributing to an overall events income target of around £250k, including a £50k headline event
- Track income and expenditure day-to-day, produce post-event evaluations, and use learning to continuously improve future activity
- Identify new growth opportunities, using market insight and sector trends to expand participation and reach new audiences
- Build strong internal relationships across clinical, retail and corporate teams to promote events and maximise engagement
- Ensure all events meet high standards of health & safety, compliance and supporter care
- Oversee volunteers, apprentices and placements, ensuring a positive and professional experience for everyone involved
About you
You’ll be a confident, motivated events professional with charity sector experience and a strong track record of delivering successful fundraising events. You’ll bring:
- Proven experience delivering fundraising events, ideally including mass participation and third-party challenges
- Experience working in the charity sector
- Experience of line managing one or two staff, with a supportive, confident leadership style
- Strong event delivery skills, with the ability to juggle multiple priorities and deadlines
- Experience managing budgets and contributing to income targets
- Excellent communication and organisational skills, with a collaborative approach
- A proactive mindset, keen to test new ideas and grow audiences
- Emotional intelligence and resilience, with sensitivity to the nature of hospice work
Employee benefits
The role is Birmingham-based, primarily at Selly Park, with regular working from Erdington. The team typically spends at least two days per week onsite, alongside event delivery. Hybrid working is available but not contractually formalised, and compressed hours are supported. Please ask if you have any questions around flexible working.
Employee benefits include:
- 27 days per annum annual leave plus bank holidays, rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro-rata for those working part-time hours) Previous service with the NHS is taken into account when calculating annual leave entitlements if you move to the hospice direct from the NHS
- Enhanced special leave, includes enhanced compassionate leave and enhanced parental and bereavement leave
- 5.93% employer pension contribution
- Optional healthcare scheme, providing financial support for a range of healthcare costs such as dental, optical, hospital stays and others
- Health Service Discount Scheme and Blue Light Card
To apply, please complete the form below, attaching a copy of your most recent CV, ASAP and by no later than Tuesday 17th February.
Interviews: First interviews are scheduled for w/c 23rd February and second stage interviews are scheduled for w/c 2nd March.
We believe that anyone with a terminal diagnosis deserves to live well and make the very most of the time that remains.


In this dynamic role as Healthcare Engagement Systems & Change Manager, you’ll be at the forefront of delivering agreed and dynamic plans to improve outcomes for people living with/at risk of diabetes.by working to reduce variation, and improve care, treatment and prevention via influencing and partnership working activity.
We’re looking for someone who can inspire and collaborate, building strong, positive relationships to increase understanding of diabetes. Your ability to influence and work together with others will help us support health system professionals and communities to improve diabetes care.
Join us and be a part of something truly transformative. Together, we can change the narrative around diabetes and create a more inclusive world.
Please note this is a Home-based working role within East of England as part of the Midlands & East region, and is linked to the Wolverhampton Office. The successful candidate will be expected to work one day a week from a Diabetes UK office.
The client requests no contact from agencies or media sales.


