Supporter engagement manager jobs in birmingham

Brightside helps young people make confident, informed decisions about their futures. For over 20 years, we’ve connected young people facing barriers with inspiring mentors through our safe and secure online mentoring platform.

We’re looking for a Community Engagement Officer to help shape the experience of our mentoring community, both online and in person. This is a varied role combining platform administration, user support, community engagement and facilitation, all through a strong community lens.

You’ll support mentors and mentees from the moment they join the platform, offering clear onboarding, responding to queries, and helping maintain a safe and positive online space. You’ll also spend regular time in schools delivering induction sessions, workshops and focus groups, gathering insights that help us improve our programmes and technology.

This role is ideal for someone who enjoys working with young people and volunteers, is confident using digital tools, and wants to champion user voice to strengthen a growing community.

We’re looking for someone who is aligned with our mission, confident facilitating online or in-person sessions, understands safeguarding, and is comfortable managing tasks at pace, including regular travel.

If this sounds like you, download the full job description for detailed responsibilities, essential criteria and information on how to apply.

Job Title:Challenge Events Manager

Department:  Fundraising and Development

Reports to:  Head of Supporter Engagement

Direct reports:  Fundraising Events Officer

This role will also oversee agency resource.

Location: Home based, with occasional travel to offices in London and Lingfield, Surrey

Salary: £38,000 - £41,523 depending on experience (FTE per annum)

Hours:  30 – 37 hours per week (Open to negotiation)

Contract: Permanent, all year round

Closing Date:  Thursday 4th December 2025

Young Epilepsy and St. Piers is committed to safeguarding and protecting our children and young people and promotes the welfare of all learners.

As part of our safer recruitment process and in line with Keeping Children Safe in Education 2022, online searches will form part of this process. 

An Enhanced Disclosure with relevant Barring Service checks and full referencing will be required before employment can commence.

Your Role

Are you passionate about challenge event fundraising and improving the lives of children and young people with epilepsy? Join the fundraising team at Young Epilepsy and take on an exciting new role leading the expansion of our challenge events programme.

You’ll be responsible for continuing the strong growth that we’re delivering in this area through the expansion of our challenge event portfolio and virtual challenge events. Line Managing the Fundraising Events Officer, you will work with them to manage our annual events and test new events and ideas.

This is a varied role with lots of potential for growth, development and the opportunity to shape the challenge event programme.

Key responsibilities include:

• Lead the delivery and expansion of Young Epilepsy’s challenge events programme.
• Continue to grow challenge event income, helping to diversify Young Epilepsy’s income.
• Lead and inspire the Challenge Events Team and delight our supporters.

What we need from you

• Collaborative, proactive, and passionate about improving the lives of children with epilepsy.
• Keen to learn and grow with a commitment to personal development.
• Imaginative, energetic and creative with a ‘can do’ attitude.
• Significant experience leading a challenge events programme within a supporterfocused organisation.
• Proven experience of successfully delivering virtual event fundraising and digital marketing.
• A passion for providing excellent stewardship and donor journeys, inspiring supporters and making improvements on processes.

 Your benefits

• Comprehensive training and professional development opportunities
• Generous annual leave
• Occupational pension scheme
• Subsidised dining room
• Gym membership options (on and off-site)
• Your Rewards, giving you access to nationwide discounts and benefits
• Free parking on campus
• Access to a working farm and horticultural area

We are accessible by bus, by train via the East Grinstead branch of the Oxted Line and by car

About us

Epilepsy can be one of the most frightening and isolating conditions a child can experience. There’s a loss of all sense of safety – not knowing when and where their next seizure will happen, who’ll be there and whether they’ll be hurt.

We’ve been transforming the lives of children and young people with epilepsy for over 125 years.

We’ve led the way in an inclusive, progressive, and nurturing approach to the education and support of children and young people with epilepsy.

Today, more than ever, Young Epilepsy is dedicated to standing up, with and for, children and young people with epilepsy. We’re here for them. It’s our job to listen and work with them so they can fulfil their potential.

We campaign for children’s rights. We deliver health services and research that improve diagnosis and treatments. We support children and young people throughout school, college, and university. We provide information, friendly advice, and practical help for living everyday life.  Together we create possible.

For further details of these and other vacancies, please visit our website: 

 No agencies please 

Young Epilepsy strives to employ people that reflect the community it serves; therefore, applications from minority groups and people with disabilities are particularly welcomed.
Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).

If you do not hear anything within two weeks of the closing date, please assume you have been unsuccessful.

Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).

The role

As Project Manager of a new, three-year partnership project working with military support organisations, you will lead the planning, delivery and performance monitoring of a national programme offering bereavement support to those affected by military deaths. This role requires a balance of excellent organisational skills, partnership management and internal project team management. You will also be expected to have or develop a compassionate understanding of the sensitivities surrounding grief, trauma and military culture.

The postholder will be responsible for implementing project structures, ensuring the delivery of all aspects of the programme, reporting progress to internal and external stakeholders, resolving challenges and providing persuasive and effective leadership of the project to strengthen the networks of care within military and civilian communities.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. 

The closing date for applications is 5th December 2025. We reserve the right to close applications early as we will interview on a rolling basis as candidates apply. Please be advised that if you do not hear from us by 19 December, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

ABOUT EX CATHEDRA

Ex Cathedra is a world-class vocal ensemble that leads the choral sector in the fields of performance, learning and wellbeing. We believe everyone should be able to experience the remarkable physical, mental and emotional health benefits of singing together, and have opportunities to be inspired by extraordinary choral music. 

It is an exciting time to join Ex Cathedra. Over the next 2 years we will celebrate the legacy of founder Jeffrey Skidmore OBE and welcome a new artistic director. We are enjoying audience growth, our projects are being recognised at Award ceremonies, and we have recently recruited two new fundraising roles.

You would join a supportive, dedicated and financially literate team, working closely with the General Manager and the Director of Education & Participation. You will be an important part of the Ex Cathedra ‘family’ - musicians who deliver the highest quality performances and participatory experiences.

THE ROLE

We are excited to advertise this full-time Finance Manager vacancy (£37,500-£40,000). The role encompasses the financial operations of the charity - from purchase ledger and payroll to preparation of the management and statutory accounts and delivery of Board reports. In autumn 2024 we migrated to iplicit, with the potential to realise further efficiencies.

Full details are listed in the Application Pack. Key points include:

Key points include:

• Deliver the financial accounting process, including timely and accurate purchase ledger and sales ledger, processing payments accordingly
• Undertake bank reconciliations
• Monitor debtors and creditors 
• Process payroll and pensions
• Ensure statutory obligations and deadlines are met, including payments and reports to HMRC for PAYE & NI
• Prepare annual accounts and meet external audit requirements in accordance with current SORP
• Prepare creative tax relief claims
• Cashflow forecasts
• Prepare management accounts and reports for the Board of trustees and other financial reports that may be required
• Calculate and submit VAT returns
• Prepare financial documents for Arts Council England submissions
• Work with the team to ensure accurate project projections
• Drive improvements and efficiencies
• Support fundraising, including Gift Aid
• Act as Company Secretary
• Support the General Manager with insurance renewals

ABOUT YOU

We anticipate you will be part- or fully-qualified (ACA, ACCA, CIMA or CIPFA), and excited by the opportunity to have operational responsibility for the full financial processes of Ex Cathedra. You are the kind of person who is equally willing to support the strategic planning of the organisation and to roll up their sleeves to ensure sales invoices are raised and suppliers are paid efficiently.

Essential:

• Experience of working in a complex finance role, preparing statutory and management accounts
• Experience of owning/managing efficient finance processes and controls
• Highly proficient and confident with modern, cloud-based finance software, spreadsheets and other relevant software
• An understanding of partial exemption VAT
• Knowledge of charity SORP

Desirable:

• Recent experience of iplicit, charity SORP and partial exemption VAT would be very helpful
• Interest or experience of supporting strategic initiatives and developments

The successful candidate will demonstrate a track record of:

• Developing strong working relationships and possess excellent interpersonal and communication skills
• Effective time management and of being able to prioritise and plan
• Meticulous accuracy and attention to detail
• Inspiring confidence from colleagues across the organisation and at Board level
• Meeting deadlines

We welcome pre-application conversations if you would like to know more.

Thank you for your interest in this role - Peter & the team at Ex Cathedra.

We would also consider a part-time Finance Manager (3 days pw) with the appointment of a part-time Finance Coordinator (2 days pw). Please contact Peter Trethewey, General Manager, ahead of application if you would like to apply on this basis.

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.

We are delighted to be recruiting for a Supporter Marketing Manager. The Supporter Marketing Manager works side-by-side with colleagues from the Media and Content, and wider Marketing team, ensuring a joined-up approach to all communications activities, through the integration of strong storytelling, marketing expertise and supporter engagement.

We have a remote-first approach to work and are happy for you to work remotely and flexibly, in a way that best supports your work-life balance. We also have an office near Glasgow city centre for those who live nearby and would like to work from here occasionally or on a regular basis. 

Key responsibilities include:

• Ensure Mary’s Meals’ mission remains central to all Supporter Marketing work.
• Develop and implement Mary’s Meals’ Supporter Marketing strategy in the UK, with a core emphasis on KPIs linked to supporter income and retention.
• Work side-by-side with other Communications colleagues to ensure an integrated and joined-up approach to supporter retention and ensure branding, messaging and style is consistent.
• Collaborate with Supporter Engagement colleagues to build data-led supporter journeys tailored by donor type, channel, and behaviour – inspiring greater numbers of supporters to engage deeply with our mission.
• Manage the growth of our email marketing activity, including producing and sending email campaigns via Dotdigital.
• Manage the development of our direct mail programme in line with our ambitions for growth, including production of mail packs.
• Implement a programme of testing, learning, and innovation to ensure continued relevance and sector-leading performance in Supporter Marketing.
• Oversee the sourcing of content for Supporter Marketing activities, including freelance copywriting and design, and stories, design and copywriting from the Content team.
• Effectively segment key communications using audience and data insights.
• Evaluate and measure the success of Supporter Marketing activities through ongoing analysis and reporting, ensuring our work is driving greater support with existing audiences.
• Develop ongoing expertise by tracking and analysing relevant data (internally and externally), to identify key trends, opportunities and areas for development within the Supporter Marketing space.
• Maximise the impact of digital technologies including Dotdigital, working alongside colleagues in Data Insights and Operations to ensure success.

 About you:

• Marketing manager with a proven track record in inspiring support through Individual Giving or Direct Marketing programmes.
• Experience in building tailored journeys for key audiences utilising data and audience insights.
• Experience of working with email CRM software (Dotdigital or similar).
• Experience of working with copywriters and designers.
• Evidence of delivering marketing across direct mail, and email, including production of mail packs and email campaigns.
• Evidence of delivering innovative ideas, with a passion for keeping abreast of marketing trends and opportunities.
• Evidence of working with printers and suppliers to manage print production to deadline, including taking a resourceful approach to ensure materials are produced cost effectively.
• Evidence of successfully implementing test and learn programmes.
• Skilled in managing data lists and segmentation rules for complex communication strategies.
• Able to develop creative and engaging ideas from the conceptual stage to evaluation.
• Proven ability to manage, develop and empower diverse teams
• Skilled at building internal relationships, working with colleagues across multiple teams and priority areas.
• Passionate about marketing that drives engagement and growth.
• Excellent organisational, time and project management skills, accuracy and attention to detail.

Please see the recruitment pack on our website by following the Charity Job instructions.

Closing date for applications is Sunday, 23 November. Interviews will be arranged on an ongoing basis.

Introduction
Digital Care Hub CIC (DCH) is the leading digital support organisation for adult social care providers in England. We provide practical guidance, resources, and leadership to help care services adopt and implement digital technologies safely, efficiently, and in line with regulatory expectations. As digital transformation accelerates across health and care, Digital Care Hub plays a crucial role in shaping a future where technology enhances, rather than replaces, human-centred care. As part of our continued development, we are expanding our regional delivery model to ensure greater alignment, visibility, and consistency across our support offers. The Regional Strategic Manager will play a key leadership role in this model.

About the role
The Regional Strategic Manager will act as the main point of coordination and leadership for our work across all 9 regions, ensuring local support is high quality, consistent, and strategically aligned with national goals.

You will work closely with our Local Support Organisations (LSOs), local authorities, Integrated Care Systems (ICSs), system partners and care associations to build strong regional networks, ensure insight flows between local and national levels, and embed DCH and Better Security, Better Care (BSBC) priorities.

Reporting to the Programme Director, you will be part of the national delivery team but focused on regional strategy, delivery oversight, and stakeholder engagement.

Key responsibilities
• Provide strategic oversight of all regional delivery activity, ensuring alignment with the national programme objectives.
• Act as the main point of contact for LSOs in the region, supporting them to meet their grant requirements and develop high-impact local delivery plans.
• Coordinate and facilitate regional & cross-regional networks, communities of practice, and events.
• Build and maintain strong relationships with key regional stakeholders including local authorities, ICSs, ADASS branches, and care associations.
• Lead regional reporting and insight gathering, ensuring local intelligence informs national strategy and vice versa.
• Support consistency and quality of LSO delivery across the region, sharing best practice and facilitating joint working.
• Represent DCH and BSBC at national and regional meetings, boards, and strategic forums.
• Feed into the development of regional strategies, funding bids, and improvement plans.
• Work closely with the national team to ensure strong integration of regional activity within wider programme delivery. 

About you
Skills and experience
• Proven experience in a strategic or delivery leadership role within health, care, or the public sector.
• Strong understanding of adult social care and/or digital transformation within the care system.
• Demonstrated ability to manage relationships with senior stakeholders and build collaborative networks.
• Experience supporting or overseeing delivery partners or commissioned services.
• Ability to work independently while contributing to a wider team.
• Confident in using data and local insight to drive planning and improvement.
• Excellent communication skills, including verbal presentation and written reporting.
• Highly organised and adaptable, comfortable working in a fast-paced and evolving context.
• Understanding of regional policy structures, local government, or ICS and ICB governance is desirable. 

Social Sync is a UK-based tech for good company revolutionising the way charities and nonprofits fundraise and engage with their audiences. Via their Social Sync platform, which works across Facebook, JustGiving, GoFundMe and branded pages, as well as WhatsApp and SMS, the organisation powers behavioural, omni-channel journeys that react in real time to supporter actions. This unique insight enables charities to raise more, engage more deeply, and unlock the full potential of their supporters.

Real pioneers within the space, Charity People is delighted to be partnering with the organisation as they continue to grow, and is leading the charge to recruit a Digital Supporter Journey Manager to join the team.

Contract: Full time, permanent role

Salary: £40,000 to £45,000 per annum

Location: All Social Sync staff work remotely and this is a home-based role

Closing date for applications: 9am on Monday 1st December

Interviews: first stage interviews will be held week commencing the 8th December with second round held week commencing 15th December. Both interview stages will be held remotely.

As Digital Supporter Journey Manager you will have strategic ownership of supporter journeys delivered by Social Sync's managed service clients; designing journeys that convert, retain and inspire supporters across channels including WhatsApp, Messenger, Email, SMS and Instagram DMs. You will also champion Social Sync's sector leadership in WhatsApp journeys - developing best practice, showcasing impact, and shaping how charities use conversational messaging to drive fundraising success.

Your core remit will include:

• Owning and overseeing the implementation of omni-channel supporter journeys
• Leading on the design and testing of journeys to improve campaign outcomes through better supporter engagement
• Working closely with key internal stakeholders internally to ensure journeys are integrated into wider campaign strategies
• Provide analysis and reporting on supporter journeys, sharing insights with clients and internal teams to inform future activity

We're keen to speak to candidates who combine behavioural insight, campaign expertise and technical know-how, and would love to hear from anyone with the following key skills and experience:

• Proven experience in supporter journey design and implementation for fundraising campaigns, with a passion for testing new innovative channels and approaches
• Strong knowledge of digital communication channels and techniques to drive supporter engagement and fundraising performance.
• Experience of working with CRM, marketing automation, or journey-building platforms.
• Analytical skills with the ability to interpret performance data and use insights to drive improvements.
• Ability to balance strategic thinking with hands-on delivery in a fast-paced environment.
• Knowledge of fundraising regulations, data protection, and relevant UK marketing standards.

If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

We’re on the lookout for a Fundraising and Partnerships Marketing Manager to join us for a 12-month fixed-term contract during a truly exciting period, our 50th anniversary year. If you love bringing campaigns to life, working with brilliant people and making a real impact through meaningful marketing, this could be a fantastic opportunity for you.

You’ll get stuck into leading creative, integrated campaigns across digital and traditional channels – particularly on social media, email and print - helping us reach more supporters, raise awareness and inspire action across a mix of corporate partnerships, fundraising initiatives and special events. You’ll work closely with lots of different teams, collaborate with content creators and external partners, and use your experience to tell powerful stories that connect with target audiences.

We’d love to hear from someone who enjoys multitasking across busy and varied projects, has a great feel for what makes audiences tick, and is full of ideas and enthusiasm, especially in such a milestone year. If this sounds like your kind of role, even if you don’t tick every single box, we’d be really happy to hear from you.

Job Title: Fundraising Manager – Trusts and Statutory

Salary: £42,000 per annum, plus 15% ILW if appropriate

Hours: Full Time, 37.5 hours per week

Contract Type: 11-month fixed term contract starting March 2026

Location: Hybrid – 3 days a week in one of our centres (London, Liverpool, Birmingham or Newcastle)

Reports to: Community Fundraising Manager

 

The Charity

Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle.

James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it.   

James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected.  We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 4,300 men who might otherwise have been unable to access the support they desperately need.

In early 2026 we will be opening our fourth centre in Birmingham. Our new centre in Birmingham will be there to support suicidal men living in the West Midlands.

The Opportunity

James’ Place has huge ambitions to grow to reach more men in suicidal crisis. We are seeking an experienced fundraising manager to join us on a Fixed Term Contract to cover a period of maternity leave.

Trusts and Statutory is a crucial, high-performing and mature income stream for James’ Place. In this Fixed Term Contract, the postholder will be care-taking as well as continuing to grow income and help the team to finalise our current fundraising appeal. The organisation has recently invested in a new Executive Leadership Team to drive forward the development of our new strategy, so there is a real opportunity for this postholder to contribute to this process.

The purpose of this role is to raise funds for James’ Place:

• working with the Head of Fundraising and Communications to deliver the expansion appeal; and
• taking overall responsibility for building the relationships with and securing income from Trusts and Statutory sources to realise our aim to deliver more life-saving support for men in suicidal crisis nationally.

The key internal relationships for this role are:

• Head of Fundraising and Communications
• Fundraising Manager, Philanthropy and Corporate
• Fundraising Manager, Community
• Philanthropy Lead
• Fundraising Executive
• Stewardship and Events Manager
• Chief Executive
• Executive Leadership Team

The key external relationships for this role are:

• Trustees
• Appeal Board members
• Funders
• Potential Funders

Key Responsibilities

80% Direct fundraising work:

• Responsible for a portfolio of donors, volunteers and prospects and an annual fundraising target of c. £750,000 - £1,000,000 from trusts, foundations, and statutory sources.
• Build a network of donors and volunteer supporters and influencers across a range of audiences, maintaining and developing relationships, who can support your fundraising.
• Work with the Head of Fundraising and Communications on the national appeal and other central fundraising work. This will include attending events and writing major grant applications and other proposals.
• Support the Head of Fundraising and Communications to maximise opportunities through the Appeal Board.
• Manage engagement and fundraising events to support the organisation’s fundraising ambitions.
• Build compelling cases for James’ Place projects to put to prospective and existing funders, ensuring accurate financial information is presented clearly.
•  

20% Fundraising administration:

• Ensuring regulatory and best practice guidelines are understood and adhered to in all fundraising and public facing work.
• Work with colleagues in the London centre and across the organisation, to develop their experience and confidence in fundraising activities, ensuring they are fully briefed and supported at all times.
• Ensure all activities are of a high standard, meeting all relevant regulations and best practice guidelines.

Work in the wider charity:

• Always represent James’ Place with respect, decorum, and confidence.
• Work with the team to build our understanding of men in suicidal crisis and how suicidal behaviour develops.
• Deputise for the Head of Fundraising and Communications and represent the charity as and when needed.
• Recognise the value of review and evaluation and contribute to the on-going development of James’ Place as a respected, effective, and sustainable charity.
• Undertake any other duties as required in pursuit of organisational success, based around delivery of the organisational business plan.

Person Specification

Essential

• A good track record of fundraising in the charity sector, with proven results or equivalent relevant transferable experience.
• Experience of success in trusts and statutory fundraising and an excellent understanding of and experience of meeting the expectations of these funders.
• Excellent written and verbal communication skills, and the confidence to engage and build relationships with stakeholders and partners at the highest level.
• A keen eye for detail and ability to analyse complex data and research findings to extrapolate key messages to create compelling cases for support or to communicate the impact of interventions.
• The ability to present this complex information in the most appropriate format tailored to the specific audience.
• Practical and resilient.
• Able to communicate persuasively with passion and integrity.
• Constructive and collaborative attitude, able to problem solve.
• A team player, willing to work collaboratively, support others, and take on additional responsibilities when needed.
• An ability to work on difficult and sensitive issues, showing kindness, integrity, and being willing to seek and offer help as required.

Desirable 

• Understanding of and interest in mental health / suicide prevention.

We offer

• A 7% employer contributory pension scheme
• Family friendly policies
• Death in service insurance scheme
• 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period

Closing date: 9am on Thursday 4th December

First round interviews will be held virtually on Friday 12th December.

James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.

If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.

Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.

Communications and Marketing Manager
Income Generation and Marketing Department
Closing Date: 7 December 2025
Interviews:  First Stage – 15 & 16 December 2025 (Teams)
Second Stage -  30 December 2025 & 2 January 2026
Location: Hybrid working with multi-site working across both Hospice sites,
Selly Park & Erdington
Hours:  37.5 hours per week
Salary:  Corporate Band E - £34,728 to £40,591 per annum
DBS Requirement:  Basic Check

We’re looking for a Communications and Marketing Manager to elevate our brand, drive innovative campaigns, and champion the vital role of hospice care in our communities. In this role, you’ll craft powerful narratives, build relationships across diverse channels, and deliver communications that inspire action and strengthen our presence across the West Midlands.

At Birmingham Hospice, we’re united by a powerful mission:
To ensure everyone in our community can access the care of their choice at the end of life.

We’re a values-driven charity where people come first – whether it’s our patients, supporters, or colleagues. With exciting growth plans, now is the perfect time to join us and help to shape the future of our communications and marketing in a role that blends purpose with professional development.

About the role

Working alongside the Head of Communications and Marketing, you'll develop and deliver internal, external and digital marketing strategies that raise our profile across the West Midlands and beyond.

You'll also provide communications and marketing support for corporate fundraising, retail operations and new commercial ventures that generate income and raise brand awareness for Birmingham Hospice.

This is an exciting opportunity to join an evolving Communications and Marketing Team as we reach new audiences and grow our communication and income generation activities.

What you’ll bring

 · You'll have proven experience developing and delivering impactful communications strategies

· You'll be comfortable handling media enquiries, with the ability to position Birmingham Hospice as a trusted and leading voice in hospice care

· You'll bring team management experience, exceptional organisational skills, and an enthusiastic, can-do approach to challenges, combined with first-class written and verbal communication skills and an eye for detail.

What we offer

· Join a supportive, creative and collaborative team where your ideas are valued

· A varied and interesting role spanning corporate, clinical, retail and fundraising communications

· Autonomy to try new things and bring innovation to your work

· Work that makes a genuine difference to people living with terminal illness and their families

· Professional development opportunities

·  Generous annual leave, wellbeing programmes and access to employee benefit platforms such
 as Stream and Reward Gateway.

To find out more about this exciting opportunity, cl visit the jobs portal on our website.

The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim. We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters.

We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.

Community Engagement Coordinator – North Region, England

Location: This post is home-based, working within BookTrust’s Northern England region, which covers the North West, North East, and Yorkshire & the Humber. The role requires flexibility and travel across the region and to other BookTrust offices in England, Wales and Northern Ireland. 

Contract: Permanent, full-time

Salary: £30,000 per annum

BookTrust is the UK's largest reading charity, and we reach millions of children every year with books, resources and support to get every child reading, regularly and by choice. We are national in scale and operate in every region in England, Northern Ireland and Wales. We work through every local authority, via children’s centers, schools, libraries and health professionals, to reach families. Our England Partnerships Team supports our wide range of partners in a place-based way, working in and with local communities and the children and families most in need of support.

As a Community Engagement Coordinator, you will work within the regional partnerships team.  You will manage a caseload of community work to support programme delivery, partnership network development and bespoke learning and development with the BookTrust partner network. You will create excellent links into communities and develop relationships with stakeholders in order to support BookTrust delivery and development, and place-based, community-led initiatives.

We are looking for a positive and enthusiastic, credible ambassador with a demonstrable ability to make connections across a wide range of people and groups in order to deliver ambitious projects. You will have great communications skills with the ability to engage effectively with a diverse range of audiences, in writing and in person. You may have worked within or across a local authority provider or network, in outreach or in a project within a local community or the third sector. You may have experience working with children and families experiencing deprivation, or in children’s reading. You will be highly motivated with the ability to work unsupervised across multiple projects in disparate locations simultaneously, and to work at pace, often to tight deadlines.

Job Purpose

We’re looking for a talented and motivated Communications and Engagement Officer who can effectively convey the life-changing impact of our work, motivate our community to volunteer, donate and fundraise to support our work, and ensure that the information and educational resources we provide reach those who need them most.

Key Responsibilities 

Communications:

· Act as the first point of contact for IPWSO’s public email address and social media channels and ensure timely and appropriate replies.

· Manage IPWSO’s social media channels, creating original and engaging content and posts, and actively engaging with our audiences.

· Manage Google Ad Grant campaigns with an emphasis on growing our supporter base and increasing individual giving.

· Keep up to date with emerging trends in digital communications and social media and recommend potential new channels for fundraising and audience engagement.

· Support the development of videos for IPWSO, in cooperation with IPWSO’s Project Manager and other colleagues. The type of work to be undertaken includes providing support for content development, speaker recruitment, filming and editing, as well as helping source external agencies as needed.

· Maintain and develop the IPWSO website ensuring its security and that it functions both as an effective supporter acquisition tool and a means by which people can easily access information about PWS.

· Produce compelling newsletters and an Annual Report.

· Support the review and update of IPWSO’s Communications Strategy in line with its Strategic Plan.

· Uphold and showcase the IPWSO mission and brand.

· Help oversee the production and design of a range of educational resources for families and professionals.

· Oversee copywriting and proofreading within IPWSO.

· Support IPWSO’s members and liaise with its stakeholders internationally in support of our shared goals.

Engagement:

 · Provide support for online events programmes, in cooperation with IPWSO’s Project Manager and the Online Events Committee.  The type of support to be provided includes hosting Zoom sessions, supporting speakers, follow up administration including evaluations.

· Support IPWSO’s Famcare Board by facilitating their online meetings and assisting with their online events.

· Work with the Project and Operations Manager to provide membership support, liaising with IPWSO’s member organisations as needed.

· Proactively engage with member associations to promote IPWSO and also to understand their needs and how IPWSO can be of help.

· Work with the Project and Operations Manager on our Educational Outreach programmes.  Work will include liaising with event organisers with regards to IPWSO’s booths at different conferences, ensuring follow up as needed (including help with preparation of PowerPoint slides), engagement follow up including data entry to update our database (Donorfy).

How to Apply

Review the full job outline/ad and apply on the Charity Job website by submitting a copy of your CV with a covering letter of no more than two pages of A4, describing how you meet the requirements of the role and the criteria outlined in the person specification.

We will be reviewing applications and interviewing applicants on a rolling basis. We encourage you to apply early, as the advertisement may close before the date specified below if a suitable candidate is found.

The closing date for the receipt of applications is November 30th at 5pm UK time.  The start date envisaged for the Communications & Engagement Officer is 5th January 2026.

Are you a natural relationship-builder with a passion for healthcare and stakeholder engagement?

Location: West Midlands Based / Hybrid

Contract Type: Permanent

Hours: 35 hours per week, Monday to Friday

Salary: £37,522.87 - £42,213.23 (depending on experience)

Join MSI Reproductive Choices UK as an Engagement Manager and help us empower individuals through access to reproductive healthcare.

What You'll Do 

As Engagement Manager, you’ll be responsible for building and nurturing relationships with key stakeholders across the West Midlands. You’ll promote MSI services, increase awareness and referrals, and support strategic engagement activities.

Key Responsibilities:

• Develop and implement regional engagement strategies
• Conduct postcode and competitor analysis
• Deliver impactful presentations and attend conferences
• Collaborate with internal teams to strengthen referral pathways
• Monitor healthcare changes and identify opportunities
• Contribute to local marketing and business development

About You 

You’re a confident communicator and relationship-builder with a passion for improving access to healthcare. You thrive in dynamic environments and bring a proactive, strategic mindset to stakeholder engagement.

Key strengths include:

Healthcare Insight & Stakeholder Engagement – experienced in navigating the healthcare landscape and building trusted relationships with GPs, sexual health services, and other key partners
Presentation & Influence – comfortable presenting to diverse audiences and driving awareness of services
Autonomy & Organisation – self-directed, highly organised, and able to manage multiple priorities across a region
Tech & Reporting Skills – proficient in IT systems and able to produce clear, impactful reports and analysis
Values-Driven – committed to inclusivity, safeguarding, and MSI’s pro-choice mission

Why Join Us? 

We offer a supportive, values-driven environment where your contribution is recognised and rewarded:

Financial Benefits

• Competitive salary
• Up to 5% employer pension contribution
• Fast expense reimbursement (within 10 days)

Work-Life Balance

• 25 days annual leave + your birthday off
• Family-friendly policies

Rewards & Perks

• Long service recognition
• Discounts at 4,000+ retailers via Blue Light Card

Health & Wellbeing

• 24/7 GP access
• Employee Assistance Programme

Career Development

• Paid training and development
• Accredited apprenticeships
• Clear progression pathways

Be part of a team that’s making a real difference. We offer a supportive, inclusive environment where your work directly contributes to improving lives.

Apply now to become a key player in shaping reproductive healthcare across the West Midlands.

Do you understand the drivers behind supporter or customer loyalty, with experience using data, insight, and experimentation to test and refine supporter or customer experiences? Would you like to transform how the UK’s leading dementia charity delivers for supporters, enhancing and optimising both internal effectiveness and external impact?

About the role
We are recruiting for a Head of Supporter Experience and Optimisation to join on a permanent contract. This is newly created role and will be home-based, working full-time, 35 hours per week, with occasional travel required for team and stakeholder meetings and events.

The last few years have seen unprecedented growth in the public profile of dementia, driven in part by the growing size, impact and ambition of Alzheimer’s Society - the UK’s leading dementia charity. We now need to ensure that everyone who needs dementia support today can access it, while improving our ability to attract, engage and retain the donors, volunteers and campaigners who so generously give money, time and voice to deliver enduring change.

As Head of Supporter Experience and Optimisation you will lead the strategic alignment and continuous improvement of how we deliver for our supporters (donors, campaigners, volunteers), transforming how we work across the Income and Engagement directorate. You will bring together our critical enabling functions focused on performance, planning and reporting; supporter experience delivery and improvement; administration and people development. We are looking for you to drive a joined-up approach to transformation that enhances both internal effectiveness and external impact.

You’ll champion a seamless, meaningful supporter journey, ensuring every interaction reflects our values and strengthens engagement, with a clear focus on improving the end-to-end supporter experience. You’ll embed a culture of insight-led decision making, collaboration, accountability, operational excellence and learning, ensuring our people are empowered to thrive and deliver their best to help end the devastation of dementia.

At all times, you’ll act as a passionate, articulate champion of the importance of our supporter’s experience. You will be a key stakeholder and build strong relationships across the Society, ensuring processes, systems and tools are developed with the ultimate goal of always improving the experience of all our supporters.

We have provisionally scheduled the first stage of interviews for this role to take place on Thursday 11th and Friday 12th December.

There will be a Q&A webinar for this role taking place on 18th November 4pm - 5pm where you will be able to anonymously ask questions about the role and team. To request an invitation to the webinar, please email [email protected]

About you
We are looking for a dynamic leader with exceptional people skills and a proven ability to inspire, motivate, and develop high performing teams.

Joining us, you’ll have experience in developing and implementing strategies spanning a variety of functions with variable short and long-term goals. You’ll have a deep understanding of the drivers behind supporter / customer loyalty to an organisation or cause with experience using data, insight, and experimentation to test and refine supporter / customer experiences.

Crucially, you’ll be able to adopt a holistic and collaborative approach, and you’ll have the project management and planning experience required to drive change, optimise processes and assess their impact across our directorate. You’ll embody our value of being ‘determined to make a difference’ with a proactive, adaptable and pragmatic, solutions-focused approach to making improvements. You’ll be able to build positive relationships, influence key stakeholders and use your communication and leadership skills to manage and motivate cross-functional teams.

You don’t need to have a background in the charity sector, and you may or may not have a connection to dementia. We welcome applications from anyone who feels they have relevant, transferrable skills that will enable you to succeed in this role. We hope the Society’s purpose and ambition resonates with you, and you’ll be motivated to help develop and optimise our processes and systems to ensure a brilliant experience for all our supporters.

What you’ll focus on:

- Developing and delivering a transformation roadmap for the Income and Engagement directorate that aligns with directorate and Society priorities, with a clear focus on improving all touch points of a supporter experience.
- Championing a supporter-first mindset across all teams, ensuring that every process and interaction is designed to enhance supporter satisfaction and loyalty.
- Using insight and feedback to identify opportunities for continuous improvement and innovation, driving a culture of marginal gains and agility across Income and Engagement.
- Overseeing the ongoing development, improvement and implementation of robust performance frameworks, enabling clear planning, tracking, and reporting of impact of activity across Income and Engagement.
- Building and fostering strong relationships across the Society to ensure alignment and buy-in for transformation initiatives that improve the supporters experience and our operational excellence.
- Fostering a collaborative, inclusive, and high-performing team culture that supports innovation and growth.

About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.