Supporter engagement manager jobs in London, greater london

As Communications Manager, you will play a central role in shaping how London Youth engages with the audiences that matter most. Sitting within the Fundraising and Communications Directorate, you will lead the day-to-day delivery of London Youth's digital communications, ensuring our work, impact and voice reach young people, members, funders, partners and policymakers in compelling and meaningful ways. 

You will oversee London Youth's key digital channels, including social media, our website and newsletter marketing, ensuring they are engaging accessible and aligned with organisational priorities. Through strong editorial judgement, a creative mindset, and a clear understanding of our audiences, you will translate programmes, policy work and youth activities into clear, engaging communications that inspire action and strengthen London Youth's profile and influence. 

Working closely with colleagues across programmes, membership, policy, fundraising and our outdoor centres, you will help ensure the outcomes and impact of London Youth's work are effectively communicated throughout the year. You will support colleagues to plan and deliver communications activities that strengthen engagement with our network, build awareness of the youth sector, and support fundraising and partnership objectives. 

As a key brand guardian for the organisation, you will help embed London Youth's visual identity and tone of voice across the organisation and our network. Through guidance, training and collaboration, you will equip colleagues with the tools and confidence to communicate consistently and effectively on behalf of London Youth. 

You will also play a leading role in developing and improving London Youth's digital presence. By analysing performance and staying abreast of emerging digital trends, you will recommend new approaches to content, campaigns, and audience engagement that enhance the reach and effectiveness of our communications. 

Alongside demonstrating the value and impact of youth work in London, your work will help ensure London Youth remains a trusted, visible, and compelling voice for young people and the youth organisations that support them.

What you will be doing 

• Manage the planning and delivery of London Youth's day-to-day communications activity across our owned digital channels, including our social media platforms, website and newsletter communications to ensure they remain engaging and aligned with our priorities. 
• Support the development and delivery of London Youth's organisational communications strategy, helping to plan and coordinate communications activity across the year - managing the organisation's communications calendar to ensure key programmes, campaigns, policy activity and partnerships are effectively communicated to the right audiences. 
• Create and commission engaging digital content across formatsC, including social media assets, photography, blogs, video and web content. Through thoughtful editorial planning, you will identify opportunities to showcase the voices of young people, showcase our members' work, and demonstrate the impact of London Youth's programmes and partnerships. 
• Manage and development London Youth's website, working with colleagues to ensure content remains accurate, accessible, aligned with our priorities, and inspires action. You will oversee improvements to the website's structure, user experience and performance, working with external agencies to maintain and develop the platform. 
• Own our newsletter marketing and audience engagement activity, working collaboratively with colleagues to develop targeted communications that build and maintain strong relationships with members, supporters, partners and other stakeholders. 
• Be a brand guardian for London Youth to help ensure consistent, high-quality application of our visual and verbal identity, providing guidance and training to colleagues across the organisation, including our outdoor learning centres, helping our team communicate effectively and confidently while maintaining brand consistency. 
• Build and manage productive relationships with creative freelancers, agencies and digital partners to deliver high-quality content and campaigns. You will help identify when external expertise is needed to ensure our partnerships deliver value and impact. 
• Monitor and analyse the performance of our communications activity across digital channels, using data and insights to inform ongoing improvements, and identify opportunities to strengthen audience engagement and refine our approach to content and campaigns. 
• Support the delivery of communications activity linked to key organisational priorities, events and campaigns. Working collaboratively with colleagues across programmes, membership, fundraising and policy, you will also help identify opportunities for young people and members to contribute to and shape our communications. 
• Contribute to key organisational publications and projects, including our annual impact reporting and flagship events such as our AGM and London Youth Awards, ensuring communications activity helps strengthen London Youth's profile and engagement with key audiences. 

What you bring to the role 

Knowledge and Experience

• Proven experience managing digital communications channels, including social media platforms, websites and newsletter marketing. 
• Experience developing, designing and delivering engaging digital content and campaigns that reach and resonate with diverse audiences. 
• Experience producing high-quality written content across formats, including social media, blogs, newsletters and websites. 
• Deep understanding of digital communications trends, audience engagement and best practice across social and web platforms. 
• Experience managing website content and structure, ideally using content management systems such as WordPress.
• Experience analysing communications performance and using insights to improve reach, engagement and impact. 
• Experience working collaboratively across teams to translate organisational priorities, programmes or policy work into engaging communications. 
• Experience working with external agencies, creative freelancers or digital partners to deliver communications projects alongside in-house creative projects. 
• Experience supporting or embedding organisational brand guidelines and communications standards.
• Experience producing high-quality digital and print assets and templates using tools such as Adobe Creative Suite, Canva, and Adobe Express. 
• Experience working in the charity, youth or voluntary sector, or an understanding of mission-led organisations. 

Attributes and Behaviours 

• Excellent written and verbal communication skills, with the ability to communicate clearly and engagingly for different audiences. 
• Strong organisational and project management skills, with the ability to manage multiple priorities and deadlines. 
• Confident building collaborative working relationships with colleagues, partners and external stakeholders. 
• Sound editorial judgement and attention to detail. 
• Ability to work on your own initiative and as part of a team in a fast-moving environment. 
• Curiosity about digital trends and attention to detail. 
• Commitment to ensuring young people's voices are reflected authentically. 
• Commitment to strengthening London's youth sector and the organisations that support young people. 
• Willingness to work occasional evenings and weekends when required. 
• Understanding and supporting the vision, mission and aims of London Youth. 

Demonstrate living our values of being: 

• Ambitious 
• Collaborative 
• Inclusive 
• Accountable 

Why work at London Youth

• Generous holiday allowance - 39 days paid holiday each year (including bank holidays and closure days). If you work part-time, your holiday allowance will be proportional based on
  your working hours.
• Employer 4% pension contribution.
• Additional leave granted to support voluntary activity.
• Free Health Care Cash Plan.
• Free access for you and your family to the Employee Assistance Programme.
• Free access to the 'Headspace' app for you and your family. 
• Free access to the Charity Mentoring Network, as a mentor or mentee.
• Flexible working opportunities considered.
• You will be working with a fantastic team of passionate colleagues across London Youth.
• You will be making a difference to the lives of young people.

Job description

Join our Community Fundraising Team and play an important part in stewarding some of The Royal Marsden Cancer Charity’s most dedicated supporters. Line managing the Community Fundraising Assistant, you will effectively steward existing community and corporate supporters, identify new prospects and develop initiatives to engage our audiences.

No two days will ever be the same in this role: one day you might be visiting a golf club or meeting a supporter for a cheque presentation, the next you could be working to grow our ambassador programme, pitching to a corporate team, or finding a new way to engage our supporters. You’ll thrive on this variety and enjoy the meaningful, people focused work.

If you are a high performing fundraise with experience building long lasting relationships with supporters and engaging new audiences, this is a fantastic opportunity to make a meaningful impact.

What you’ll be doing:

- Deliver best in class stewardship to develop long term relationships

- Line manage a Community Fundraising Assistant to ensure they achieve their objectives

- Identify and develop fundraising initiatives to engage community fundraising supporters in line with the Charity’s strategy

- Identify opportunities to raise awareness of The Royal Marsden Cancer Charity including giving talks and presentations, and attending local events

- Work with other teams within the Charity, including Finance, Data, PR, Marketing and other fundraising teams to maximise best practice and supporter experience

What we’re looking for:

We’re looking for someone who is:

- An experienced fundraiser with a proven track record of securing financial support from community fundraising supporters

- An excellent written and verbal communicator, able to engage effectively with a wide range of audiences

- Proactive with strong problem-solving skills and the ability to take initiative

- Able to build strong and effective working relationships and manage multiple stakeholders

Why join us?

We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious, and kind team, with plenty of opportunities for learning and development.

What we offer:

- Hybrid working between home and Sutton with occasional travel to Chelsea.

- Flexible working around our core hours of 10am to 4pm

- 27 days annual leave rising with length of service

- Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)

- Training, support and development opportunities

- Access to the Blue Light discount scheme and other discounts opportunities

- Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more

- Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes

- Opportunities for training and career development

Inclusion matters:

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. Applications from all backgrounds are warmly welcomed

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

The Abbey Centre is entering an exciting new chapter – and we’re looking for a Fundraising Manager who wants to help define it.

This is not a steady-state fundraising role. It’s an opportunity to lead income generation at a pivotal moment in our development and to shape how we fund our work in the years ahead.

We are a vibrant community charity based in south Westminster, working alongside local people to tackle inequality, reduce isolation and create opportunity. As we look ahead to the next phase of our growth, we want to strengthen, diversify and future-proof our income – and that’s where you come in.

The Role

As our Fundraising Manager, you will be both strategic and hands-on, leading income growth while helping us nurture and evolve our overall approach to fundraising.

You will:

• Develop and deliver an ambitious and adaptable fundraising strategy
• Build and shape a sustainable pipeline of income opportunities
• Strengthen existing funding relationships while developing new ones
• Grow unrestricted income and improve long-term financial resilience
• Work closely with the CEO and senior colleagues to align income with organisational priorities
• You’ll have real scope to influence direction, test new ideas, and identify where our systems, capacity and funding streams need to evolve.

What We’re Looking For

We’re looking for someone who is motivated by building and developing, not simply maintaining. You might already be operating at manager level, or you may be a high-performing fundraiser ready to step up. What matters most is that you can demonstrate results, ambition and strategic thinking.

You will bring:

• A track record of securing income (from trusts, statutory, corporate or individual sources)
• Strong bid-writing and proposal development skills
• Experience managing funder relationships and delivering impactful reporting
• Financial awareness
• Confidence to work both independently and collaboratively
• A proactive, solution-focused mindset

We value impact and potential as much as length of service. If you are hungry to grow something meaningful and excited by the opportunity to shape an evolving role, we would love to hear from you.

Staff benefits for working at The Abbey Centre:

• Subsidised lunch
• Interest-free season ticket loan/ bicycle loan scheme
• 23 days annual leave (plus public & statutory holidays) and 3 days off inbetween Christmas and New Year
• Contributions of 6% of salary into stakeholder pension scheme, when matched by 3% personal contributions.

Deadline to apply: 9am on Monday 20th April

Interviews: 30th April at the Abbey Centre, with the possibility of a second round of interviews on the 8th May at the Abbey Centre.

We are looking for a warm, organised and proactive Membership and Individual Giving Manager to help us deepen relationships with our members and supporters. This role is central to building a sustainable income base that allows EDS UK to continue providing vital support, information and advocacy for people living with EDS and HSD.

As part of a small team, you’ll enjoy a varied role that blends hands-on delivery with strategic thinking. You’ll lead our membership scheme, grow regular giving, and ensure every supporter feels valued, understood and connected to our mission. You’ll bring empathy, clarity and creativity to supporter communications, recognising the diverse needs of our community.

This is a fantastic opportunity for someone who wants to make a tangible difference every day and help shape the future of EDS UK’s supporter experience.

Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

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We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

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As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.

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About you:

This is a terrific opportunity to play a fundamental role as Welfare Grants Manager at Muscular Dystrophy UK. 

You will be responsible for the effective management and delivery of the charity’s equipment and housing grants programmes, including the Joseph Patrick Trust (JPT) mobility equipment grants and the Property Impact Fund housing grants.

About us:

Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically. 

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This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.

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Values and behaviours:

• A positive attitude and approach that reflect the charity’s values.

• Seek opportunities to contribute to the development of the charity.

• A commitment to and an understanding of disability issues, equality, diversity and inclusion.

• Always demonstrate role model behaviour.
  
   

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.

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Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offerrange of benefits includes great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...

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Location: We operate a hybrid model (home and office, London SE1)

​Closing date:​Wednesday, 8th April 2026

Interview: Shortlised candidates are likely to be contacted during the week commencing Monday 13th April, with interviews expected to take place within the same week

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Please download the job description to see full role responsibilities

Location:  Hybrid working - Part London office-based and part home working. The post holder will work a minimum of one day a week in the office. 

Salary:  £47,925 per annum 

Hours: 35 hours per week 

Closing date: Tuesday 14 April 2026 at 10.00am 

Interview date: w/c 20 April 2026 

This is a permanent role. 

Who we are looking for 

Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we’re looking for a Senior IT Manager to help us build on this momentum.

Technology sits at the heart of how we deliver that mission—and we’re looking for a Senior IT Manager who can take us into our next chapter. You’ll have the autonomy to set direction, make decisions, and build an IT environment that’s robust, secure, and future‑ready. 

A natural collaborator you’ll support cross organisational projects, taking the lead on all IT initiatives, alongside supporting staff to upskill across a range of IT packages

This is the ideal role for someone who can see the big picture while happily keeping the day‑to‑day operations running smoothly. 

Experience required 

You’ll have previous experience of: 

• Management of digital systems, in particular Microsoft 365 

• Digital project management/rollout of digital systems 

• Providing IT/digital support to multiple teams across an organisation 

• Management and development of good relationships with external IT support services and suppliers

• Co-ordinating training for multiple teams, and mitigate against the risk of cyber attacks

• Involvement with management of digital systems (CRM, website) 

• Cybersecurity systems and training 

• Drafting IT policies/documentation 

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements 

• Flexible working and will consider compressed hours 

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service 

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment 

• Season ticket and cycle loan 

• Pension scheme 

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates 

• Personalised training to suit your career aspirations and professional development 

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

The Social Media and Digital Content Manager is central to shaping and delivering the Young Vic's social media and digital content strategies. This role will take ownership of the Young Vic’s social media channels, promoting the full scope of programming and projects and bringing the Young Vic’s brand and tone of voice to life for our online audiences. It will also lead the Young Vic's approach to digital storytelling and video content, finding innovative ways to engage new audiences in our programming and bring them closer to the artistic visions and processes behind our work. Cultivating digital partnerships is also key to this role; helping bring the Young Vic to new audiences.

Essential Skills

A strategic, pro-active and creative approach to social media and digital content

Sound knowledge and experience of managing social platforms

Experience briefing and booking freelance creatives, and producing video content

Experience managing social media campaigns and successfully driving reach and engagement online.

Proven copywriting and editorial skills

Experience using social media planning and publishing software, including Meta Business Suite

Knowledge of digital accessibility standards and a strong belief in inclusive content creation

A confident communicator with excellent verbal and written communication skills.

Excellent organisational and project management skills, and confidence in managing multiple priorities and stakeholders. Impeccable accuracy and strong attention to detail.

A collaborative approach, with the ability to engage multiple levels of stakeholders.

A pro-active self-starter who takes initiative and loves new challenges.

A passion for the work produced at the Young Vic, and its core mission

Experience managing budgets

Volunteer Centre Hackney is a thriving charity (annual income circa £1.1m, with 29 paid staff) providing volunteering infrastructure to the voluntary sector across the City of London and the London borough of Hackney. We support over 1500 residents a year to realise their skills and passions through volunteering and social action, and to share these for the benefit of others. We also provide volunteering resource, and advice and guidance on best practice in volunteer management, to hundreds of charities and community organisations.

Through our specialist programmes, our impact on the lives of residents is huge. We match volunteers to housebound residents to help them engage with communities and leave their homes; we provide long term personalised support to people with mental health conditions and learning disabilities to help them volunteer and find paid jobs; we support patients to deliver hundreds of their own activities and peer support groups at GP practices across City and Hackney; and in partnership with Public Health, we support over 250 Community Health Champions to share vital health messaging with their own diverse communities.  

This is a hands-on and strategic role for an experienced fundraiser who thrives in a small to medium sized charity environment. You will have autonomy to develop a whole new fundraising strategy, utilising diverse fundraising methods, and building and developing new project ideas and partnerships. You will lead on income generation primarily through sourcing and applying to multiple trusts and foundations, but diversified by building new corporate partnerships, community campaigns and individual giving. You will build authentic relationships with funders and supporters, and together with VCH colleagues, will identify new programme models as ways to generate income. You will contribute to the development and production of compelling stories, evidence and marketing and build and maintain the infrastructure needed to track and achieve progress against annual income targets.

Post holders need to have excellent communication skills, to represent the charity in writing and in person. You must be enthusiastic, self-motivating and confident to work primarily alone, but also able to engage and collaborate with staff from across the organisation to share information and impact evidence to support your role. If you are successful in securing funding there will be the potential to recruit additional support, and for you to become the Head of Fundraising of a small team.

Centre 404 is looking for an experienced and ambitious Fundraising & Engagement Manager to lead and grow our fundraising and engagement activity—helping us provide vital support to people with learning disabilities and their families. 

You will oversee the development and delivery of innovative fundraising initiatives, donor stewardship, and engagement campaigns, ensuring sustainable growth and increased visibility for the organisation.  As an expert in your field, you will work collaboratively across teams and with external partners, to champion Centre 404’s mission within local communities and beyond.

About the Role

This is an exciting opportunity to take ownership of Centre 404’s fundraising strategy and drive innovative approaches across individual giving, corporate partnerships, trusts and foundations, and community fundraising.  You will play a key role in shaping our income generation, increasing our visibility, and maximising our impact.

Key Responsibilities 

• Lead Fundraising Strategy - develop and deliver a dynamic fundraising strategy across multiple income streams. Identify new opportunities and drive year‑on‑year income growth.
• Engage & Inspire Supporters - build strong relationships with donors, corporate partners, and local communities.  Create compelling fundraising campaigns, events, and cases for support. Nurture long‑term supporter loyalty, including legacy and in‑memory giving.
• Secure Grants & Manage Bids - research and secure funding from trusts and foundations.  Monitor reporting requirements and maintain excellent funder relationships.
• Grow Community & Corporate Partnerships - network widely to raise Centre 404’s profile.  Secure financial support, gifts in kind and employee engagement.  Support individuals and teams to succeed in their own fundraising efforts.
• Strengthen Communications & Impact - work with the Communications Team to create engaging digital content and newsletters.  Champion consistent, mission‑driven messaging across all platforms.
• Lead with Purpose - Embed a fundraising culture across the organisation.  Implement a CRM system to manager data effectively. Contribute to organisational strategy as a member of the management team.

About You

• Substantial experience in fundraising from at least one of the following: trusts and foundations, corporates or individual giving.
• Substantial understanding of charity sector regulations, compliance requirements, and ethical fundraising standards.
• Knowledge of donor stewardship and supporter engagement strategies.
• A track record of achieving and exceeding fundraising targets.
• Strong communication skills with the ability to craft persuasive proposals and campaigns.
• Excellent project management, data monitoring, and CRM experience.
• A proactive, innovative mindset and a commitment to equality, diversity, and inclusion.

Centre 404 is a warm, values‑driven organisation with a rich history of supporting people with learning disabilities for over 70 years. We are collaborative, ambitious, and committed to creating life‑changing impact for families across North London. We will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and we are looking to recruit people who share these values. All offers of employment are subject to a relevant DBS check, proof of eligibility to work in the UK and satisfactory references covering a five year period.

We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.

Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889

The International Alliance of Patients’ Organizations (IAPO) is a unique global non-governmental organisation
representing patient organisations supporting patients and people with lived experience from all regions of the
world across all disease areas.

We are a small, internationally focused team and are seeking a proactive, engaged and organised
Membership Engagement Manager to strengthen and enhance our global membership operations.

We do not have a physical office, so the post holder will work remotely. However, s/he must be based in the
United Kingdom, with the right to work here.

This post is offered on a part-time basis (28 hours per week). While the role is part-time, it carries a significant
level of ownership and requires strong organisational skills, prioritisation capability and the ability to work
autonomously within a small international team.

Teenage Cancer Trust is the only UK charity dedicated to providing specialised nursing care and support for young people aged 13–24 with cancer. Every day, seven young people in the UK hear the words “you have cancer”, and Teenage Cancer Trust ensures they do not face it alone.

The charity funds specialist nurses and youth support teams in hospitals across the UK and provides vital emotional, practical and psychological support for young people and their families during and after treatment.

Regional fundraising is a core income stream for Teenage Cancer Trust, generating income through a combination of community and corporate fundraising. Supporters are often personally connected to the cause, including young people, families and communities directly impacted by cancer, making this a highly emotive and rewarding fundraising environment.

Teenage Cancer Trust is now seeking a Regional Fundraising Manager (North) to lead and grow income across a significant and high-potential region. With an income target of c.£750k and ambitions for further growth, this role will play a key part in shaping and delivering a more proactive, strategic approach to regional fundraising.

The Regional Fundraising Manager is a senior role responsible for leading fundraising across the North of England, managing a team of four fundraisers and contributing to the wider regional fundraising strategy. The role combines strategic leadership, team development and operational delivery, ensuring sustainable income growth across both community and corporate fundraising.

Reporting to the Head of Regional Fundraising, you will be responsible for delivering regional income targets, developing effective fundraising strategies and ensuring strong pipeline development across the region. You will also play a key role in embedding a more proactive approach to community engagement, strengthening volunteer involvement and maximising opportunities across local communities and corporate partners.

As Regional Fundraising Manager, you will:

• Lead community and corporate fundraising across the North region, supporting long-term partnerships
• Lead and deliver regional fundraising strategy in line with national objectives
• Manage and develop a team of four fundraisers
• Develop and implement regional plans to grow sustainable income
• Drive proactive community fundraising, engaging groups, clubs and local networks
• Identify and develop new income opportunities across community and corporate audiences
• Ensure strong pipeline development, income forecasting and performance management
• Work collaboratively across fundraising teams to maximise supporter engagement
• Lead key projects and initiatives to improve fundraising effectiveness
• Support the wider regional fundraising function as part of the management team

Essential skills and experience:

• Strong experience in community fundraising or relationship fundraising
• Experience managing and motivating teams to deliver high performance
• Experience developing and implementing fundraising plans and strategies
• Strong stakeholder management and relationship-building skills
• Proven track record of delivering income against targets
• Experience leading projects or initiatives that drive change or improvement
• Ability to analyse data and use insight to inform decision making
• Excellent communication and influencing skills

Desirable:

• Experience working across both community and corporate fundraising
• Experience managing geographically dispersed teams
• Experience working in emotionally sensitive cause areas
• Experience supporting teams through change or organisational development

Employee benefits include: 

• 25 days annual leave plus bank holidays, increasing by 1 day with each year of service, up to 30 days annual leave
• End of year closure: when we can, we offer 3-4 extra paid days off over Christmas for a relaxing or time with family and friends. This is decided year by year.
• Up to 5% employer pension contribution
• Annual salary review
• Flexible bank holidays (except 25th and 26th December and 1st January or any substitute bank holidays for these dates)
• Enhanced maternity, paternity and adoption leave benefits
• Income Protection and Life Assurance
• Health Cash Plan plus free telephone access to a GP whenever you need it
• Gym discount

Supporter Experience Manager

Permanent, Full Time. Hybrid working (You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.)

Location: This role can be based in Cardiff, Edinburgh, London, or Warrington

Salary: £48,576 for Cardiff, Edinburgh, or Warrington. £53,549 for London (inclusive of London allowance)

If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience. 

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.

About the role

At Christian Aid, we believe lasting change happens when people work together for justice. Our supporters are at the heart of that change and we’re now looking for a Supporter Experience Manager to shape how thousands of people connect with our mission.

This is a unique opportunity to design and deliver Christian Aid’s first unified supporter journey framework, creating seamless, inspiring experiences that drive engagement, giving, and long-term loyalty.

Reporting to the Head of Public Fundraising, but working across the wider department and beyond, this role will:

• Lead our first Supporter Experience Strategy, uniting teams across the organisation.
• Map, refine, and innovate supporter journeys, identifying opportunities for deeper connection.
• Harness data and supporter insights to drive evidence-based decisions.
• Foster innovation, testing new technologies and approaches to enhance engagement.
• Train and equip teams to deliver consistently excellent supporter experiences.

About you

In addition to a passion for Supporter Experience, some of the essential skills and experience we’re looking for are:

• Significant experience in a supporter experience role or delivering journey strategy.
• A track record creating and delivering multichannel communications.
• Strong data and analytical skills to refine approaches and measure success.
• Excellent collaboration, influencing, and project management abilities.

Experience with CRM systems, matrix management, KPI measurement or leading change initiatives is desirable, but most importantly, you’ll have a supporter-first mindset and the drive to inspire meaningful connections. You’ll also be committed to Christian Aid’s vision to see a world where everyone can live a full life free from poverty and injustice.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.

We have a strong Christian ethos, and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

At Cancer Research UK, we exist to beat cancer.

We’re looking for a motivated Research Manager to lead research excellence across identification, conversion, and retention workstreams to maximise supporter value through the Relationship Management pipeline model.

This role will drive intelligence gathering that enables Cancer Research UK to identify, cultivate, and retain high-value supporters through prospect research, data-driven insights, and collaborative practices within the centralised  Relationship Management pipeline model .

What will I be doing?

• Lead a team of researchers to deliver high-quality intelligence supporting all three workstreams of the RM pipeline model (identification, conversion, retention). 

• Collaborate closely with the Senior Opportunity Development Manager to design and implement research approaches that directly support pipeline optimisation, prioritising efforts based on data-led analysis and potential supporter value. 

• Develop and maintain comprehensive management information systems across all RM audience groups, providing intelligence that informs strategic decision-making within the centralised pipeline management approach. 

• Oversee the delivery of detailed supporter profiles and research insights that enable personalised interventions at key decision moments across the supporter journey. 

• Maintain a comprehensive overview of market trends and competitor analysis to inform strategic planning and identify new opportunities for supporter engagement across all pipeline stages. 

• Communicate and present research findings in a compelling manner to colleagues, leadership, and the wider RM function to drive evidence-based decision making. 

• Work collaboratively within the matrixed structure, partnering with Governance and Stewardship Managers to increase knowledge sharing and optimise the supporter journey. 

• Lead on developing pipeline monitoring and reporting systems to track performance across identification, conversion, and retention stages, supporting continuous improvement. 

• Guide the implementation of research approaches that directly contribute to tactical, data-led personalised interventions to maximise pipeline value. 

What are we looking for?

• Comprehensive understanding of relationship management pipelines and the role of research in supporting the optimisation of supporter journeys. 

• Advanced analytical skills and ability to translate complex data into actionable recommendations that support personalised supporter engagement. 

• Proficient in the use of CRM systems (e.g., Salesforce), data visualisation tools, and research databases to extract and present meaningful insights. 

• Excellent organisational and people management skills – able to lead a team while operating effectively within the matrixed workstream structure. 

• Innovative approach to research with ability to identify opportunities for process improvements across the supporter journey. 

• Excellent written and verbal communication skills with ability to present complex information clearly to diverse audiences. 

• Experience with data protection regulations and their application throughout the research process. 

Interim Public Fundraising Manager

Salary: Band 6 £39,775.77 - £45,489.23 per annum inclusive

Contract type: Fixed term (6 months) | Full-time, 37.5 per week 

About the job role

We have an exciting opportunity for an Interim Public Fundraising Manager in our fundraising team at St Joseph’s Hospice.

We are looking for an experienced Fundraising Manager to join our small but dynamic fundraising team.

The successful candidate will be responsible for managing the public fundraising team – overseeing the recruitment and retention of individual supporters and community organisations through appeals, regular giving, in-memory, challenge events and fundraising activities. 

About you

You will need:

• Significant experience working in the public fundraising environment with specialism in one of the following: Individual Giving, Community & Events or Legacy & In-Memory fundraising.
• Experience in line management and supervision, providing support and leadership.
• Experience of developing donor journeys and delivering excellent supporter stewardship to retain donors.
• Experience of budget management, monitoring income and expenditure, delivering to budget and reforecasting.

Where you’ll work

St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity-awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.

Our specialist palliative care services — delivered at home, in our in-patient unit, and through out-patient clinics — are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of the NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Joseph’s team and find out more!

For further information and to apply, please visit our dedicated recruitment page via the 'Apply' button.

Closing date: Friday, 17th April 2026.

Interview date: Friday, 24th April 2026.

We are an equal opportunity and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.