Supporter engagement manager jobs in London, greater london

Join Clergy Support Trust's outstanding External Relations Team as External Engagement Officer (12-month maternity cover) and play a key role in fundraising, events, and digital comms. Use your creativity and organisational skills to support historic events, engage supporters, and make a real impact for clergy families.

About the Role
The External Engagement Officer provides vital administrative and operational support across fundraising, events, and communications. This is ideal for someone in their second role, looking to develop a broad range of skills in a supportive environment. Working in a small and dynamic team, the External Engagement Officer supports and leads on projects, with a focus on communications, fundraising, events, marketing, and press. 

About the candidate:

• Highly organised and technologically adept (especially with CRM systems like Salesforce)
• Motivated, with at least 1 year of experience in communications, fundraising, or event management
• Confident, resilient, and able to coordinate complex event logistics
• Strong written and verbal communication skills
• Team-oriented, adaptable, and committed to the wellbeing of the clergy community

Key Responsibilities

1. Fundraising and Data Support

• Manage contacts and maintain up-to-date CRM records
• Add weekly bank donations to Salesforce and reconcile monthly income
• Lead on thanking supporters (managing emails/cards)
• Assist with legacy giving administration
• Support prospect research for fundraising
• Liaise with Finance Team on income and gift processing

2. Events – Logistics and Administration

• Manage guest lists, RSVPs, and name badges using CRM
• Act as point of contact for event bookings and assist with seating plans
• Provide on-site support at events (registration, hospitality, donor care)
• Post-event coordination including post-event feedback 

3. Communications and Digital Engagement

• Monitor and manage team inboxes
• Assist with social media management including DMs, replying to comments, and content creation
• Oversee logistics of print advertising (bookings, invoicing, transfer of creative files)

4. General / Team Support

• Maintain inventory of fundraising/event materials
• Proactively update Salesforce with missing information
• Provide general admin support and contribute creative ideas

This is a fantastic opportunity for an individual looking for a broad-scope role to development their skills in comms, engagement, events and fundraising in a high-performing team.

About the Role

As a Challenge Events Officer you will support the delivery and growth of MDUK's challenge events and community fundraising programme, helping to achieve fundraising targets through high-quality event management and exceptional supporter engagement. The role involves coordinating challenge events, driving participant recruitment and income generation, and delivering inspiring stewardship journeys that enhance the supporter experience, build long-term relationships, and encourage ongoing involvement with the charity.

Main tasks and responsibilities:

• Support the planning and delivery of challenge events, including participant recruitment, event logistics coordination, and supporter stewardship to maximise fundraising income.
• Manage participant recruitment, volunteer coordination, event logistics, and supporter communications to ensure successful event delivery and achievement of income targets.
• Coordinate recruitment, onboarding, and stewardship activities to deliver an outstanding supporter experience and strong fundraising outcomes.
• Assess event applications, identify high-potential fundraisers, and provide tailored support to help participants achieve and exceed their fundraising goals.
• Assist with participant stewardship, supporter communications, and fundraising activities to support the successful delivery of large-scale challenge events.
• Work collaboratively to increase participation opportunities and improve accessibility across the challenge events portfolio.
• Contribute to the development and improvement of supporter journeys, increasing engagement, retention, and fundraising performance through effective stewardship and automation.
• Act as a first point of contact for fundraising enquiries, providing guidance, support, and signposting to relevant colleagues when required.

Other responsibilities:

• Ensure all personal data is handled securely, ethically, and in line with the Data Protection Act.
• To represent the charity externally if required and to undertake other such tasks as required by the line manager.

Working arrangements

• Fixed Term Contract - 9 months
• Full time: Monday to Friday, 35hours/week
• Hybrid working arrangement
• All necessary equipment provided

About Us

Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So, everyone can get the healthcare, support and treatments needed to feel good, mentally and physically.

This is an exciting time to join the charity. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.

We believe that by creating opportunities for all, we strengthen our impact and better support the communities we are committed to serve.

What we offer

At Muscular Dystrophy UK, you'll have the opportunity to do meaningful work that makes a real difference to the lives of people living with muscle wasting conditions. We are committed to creating an inclusive, supportive workplace where colleagues can thrive and enjoy a healthy work-life balance.

In return, we offer a competitive benefits package, including:

• 25 days' holiday (pro rata) - increasing by one day each year after five years' service, up to 30 days, plus bank holidays.
• Time off in lieu - reward colleagues who volunteer their time to support community
• Employer contribution of 5% with a minimum employee contribution of 3%.
• Life Assurance - up to 4x your annual salary
   

Health and wellbeing

• HSF Health Plan, including cashback on healthcare costs for you and your family.
• Employee Assistance Programme (EAP) offering free, confidential advice and support.
• Health and wellbeing resources, including Healthy Living support.
• Access to osteopathic treatment through the UCO Clinic Community Partnership.
• Discounted gym memberships.
   

Lifestyle benefits

• Employee discounts at a wide range of high street and online retailers.
• Interest-free season ticket loans.
• Cycle to Work scheme.
• Discounts on cinema tickets, live events and much more.

How to Apply

Please complete our application and include:

• Your CV and Cover Letter (PDF or Word format).
• Responses to the application questions

Important information

• This role is open to candidates based in the UK who have the right to work in the UK.
• Applications that do not include all the requested information may not be considered.

Next Steps

Application deadline: Sunday 13 September 2026, 11:59pm

Note: We reserve the right to close this vacancy early and bring forward interviews if we identify an exceptional candidate before the advertised closing date.

Interviews: Week commencing  21 September 2026.

Expected start date: October 2026.

We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups, including people from ethnic minority backgrounds, LGBTQ+ individuals, previous convictions and those with lived experience of the conditions we represent.

We are committed to fair and inclusive recruitment, with disclosure only requested where relevant at the appropriate stage

If you require any reasonable adjustments or additional support at any stage of the recruitment process, please let us know. We will work with you to understand your needs and make the recruitment process as accessible as possible.

 

Please download the job description to see full role responsibilities

Senior Outreach Worker

Location: Hatfield / Hybrid Working (minimum 3 days office-based, including core days Tuesday and Wednesday)
Salary: £33,095 per annum
Hours: 37 hours per week
Contract: Permanent
Closing Date: 8th September 2026

 

Make a difference to young people's lives

Herts Young Homeless (hyh) is looking for a passionate and experienced Senior Outreach Worker to help establish and develop an exciting new outreach service.  

This is a fantastic opportunity for someone who is motivated by making a real impact and wants to work directly with young people who are at risk of homelessness. As a Senior Outreach Worker, you will play a key role in delivering support, building relationships, and helping young people access the services and opportunities they need to achieve positive outcomes.

Working as part of our Frontline Services team, you will help shape a new service from the ground up while ensuring young people receive high-quality, person-centred support.
 

About you

We are looking for someone who:

• Has experience of supporting young people, vulnerable individuals, or those facing housing-related challenges.
• Can build trusting and professional relationships with a wide range of people.
• Is confident working independently and managing a varied caseload.
• Has excellent communication and organisational skills.
• Takes a strengths-based and person-centred approach to support.
• Is committed to inclusion, equality, and empowering young people to achieve their goals.

Most importantly, we are looking for someone who shares our values and believes that every young person deserves a safe place to live and the opportunity to thrive.

Why join hyh?
At hyh, we are committed to creating an inclusive workplace where everyone feels valued, respected, and able to be themselves. We welcome applications from people of all backgrounds, communities, identities, and experiences.

We value our people and want you to feel supported and appreciated. We offer:

• A collaborative, knowledgeable and supportive team environment
• 25 days annual leave plus bank holidays (rising to 28 with service)
• An extra day off to celebrate your birthday 🎉
• Holiday purchase scheme and hybrid working opportunities
• Mileage reimbursement for work-related travel
• Pension scheme and Group Life Insurance
• BHSF Health Cash Plan and Employee Assistance Programme
• Blue Light Card discounts
• Company sick pay (subject to eligibility)
• Ongoing training and development, including secondments
• Long service awards, refer-a-friend scheme and monthly staff rewards

Diversity and Inclusion
We welcome applications from people of all backgrounds, experiences, and communities.
We particularly encourage applications from candidates who are currently underrepresented within the charity sector, including people from ethnic minority backgrounds, disabled people, LGBTQ+ individuals, and those with relevant lived experience.
 

If you require any adjustments during the recruitment process, please let us know. We are committed to creating an accessible and inclusive recruitment experience for everyone.

Safeguarding
hyh is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. This role requires an Enhanced DBS check and is exempt from the Rehabilitation of Offenders Act 1974.
 

Apply now

Join us in helping young people build brighter futures and prevent homelessness before it happens.  Visit our website and click the apply here link.
Please upload a covering letter and CV outlining your relevant skills and experience as well as why you want to apply for the role.  
 

Earliest Start Date: 2nd November 2026

Contract: 12 Months with Potential for Exentension

Job Title: Known internally as "Key Work Manager (Maternity Cover)"

Location: 30 Petworth Street, Battersea, SW11 4QW. The post will also involve working in the community so some local travel will be required.

Hours: 37.5 hours per week, including some evening & occasional weekend work

About the Role

As Key Work Manager you will lead on and oversee all Key Work activity at Carney’s Community. This includes undertaking key work yourself on a one to one basis with young people involved in the criminal justice system as well as managing a small team of key workers.

You will provide advice, practical support and befriending to a caseload of participants, aged 11-30, who are at risk of/involved in offending; to encourage and enable them to participate in Carney’s Community’s personal development opportunities and to access the wider services and support they may need in order to give them the best chances of being “the best they can be”. This will involve supporting young people to engage in positive and constructive activities, attend Youth Justice Service or Probation appointments and creating opportunities for their personal, social and emotional development

You will work alongside the employment support manager to plan and deliver the employment group, supporting participants that attend this group and leading specific employment programmes. As manager of the key work project you will oversee the small team of key workers, provide support, guidance and supervision. You will be involved in monitoring and reporting for the project, collecting feedback from participants. You will manage referrals to the project from other organisations including schools, social services, probation and the youth justice service.

About You:

You must have proven experience of working directly with young people in a youth work or key work setting, providing one to one support. You will have the ability to empathise and mediate for young people, a strong understanding of the local area, barriers facing young people, the interplay between material disadvantage, vulnerability and social exclusion and be highly skilled in diplomacy, professional distance, demonstrating empathy, boundaries and sound judgement. You will have experience managing other staff or volunteers.

About Carney’s Community

We support young people living in and around Wandsworth, targeting ages 11-30 facing extreme challenges including criminal justice system involvement or care experience. Carney’s works differently by providing long-term, consistent, unconditional support with empathy; a safe space and activities including boxing, bike workshops, employment support, studio sessions, mentoring and key work. Inspired by boxing legend Mick Carney, the charity was founded in his name after his passing in 2011, building on work led by our co-founders. We aim to create a “virtuous cycle”: while support is free of charge, we ask that when young people are ready, they channel the positivity they have received into others. As a result, many go on to volunteer, mentor, join our staff team or even set up their own community initiatives. Former participants make up the majority of our workforce. They provide the most authentic role models, people who genuinely understand the challenges our young people face and who show what is possible. For our young people we strive for equality and aim to: Improve Physical and Mental Health; Improve Education, Skills and Employability; Improve Community Engagement; Reduce Offending and Reoffending.

Each year Youth Careers Collective works with more than 6000 young people and we are supported by over 1000 employer volunteers, who take part in employer engagement events, careers and employability skills workshops, work experiences placements and one-to-one career mentoring.

The Youth and Volunteer Engagement Manager is a new role at Youth Careers Collective, establishing an active and well-supported alumni community, empowering our Youth Board, and actively engaging with and managing our wide network of Young Associates and volunteers.

This is an important and dynamic role in our team, seeking to develop deeper and more impactful relationships across our community.

To work effectively with these various stakeholders, you will be a natural relationship builder and an empathetic individual, with an understanding of different needs, extremely organised, able to identify opportunities and respond flexibly to change.

WHAT WE'RE LOOKING FOR

Experience

• Three years or more experience of working within a purpose-led organisation, such as a charity or social enterprise.
• Three years or more experience of working directly with and supporting young people (aged 16 to 24), ideally including young people with special educational needs and disabilities.
• Experience and understanding of how best to support inclusion and participation of young people with lived experience, alongside demonstrable experience of engaging and building productive relationships with marginalised and disconnected young people.
• Experience of working with and supporting diverse volunteers; driving recruitment, engagement and retention.
• Experience of designing and facilitating engaging and dynamic events, activities, learning and development opportunities, with and for young people and volunteers.
• Experience of managing and improving organisation wide systems and processes.
• A background and experience in one or more of the following disciplines:
  • Youth work
  • Training and facilitation
  • Careers and employability
  • Education
  • Personal and professional development

Skills

• Adept and enthusiastic relationship builder, with the ability to engage and energise others, including with marginalised young people.
• Good communication skills, able to speak confidently with young people, volunteers, and senior professionals.
• Very organised, with an attention to detail, excellent time management skills, and the ability to manage multiple priorities.
• Strong IT proficiency, including the use of Excel and CRMs.
• Confident and effective at using a range of tools to support planning and project management.
• Able to create clear, professional and accessible resources and tools.
• Able to understand and explain complex concepts in a straight-forward and accessible manner.
• Able to self-manage, staying efficient and motivated and on task.
• Able to operate in a fast-paced environment without compromising on accuracy or quality.

Attitude

• Passionate and enthusiastic about improving young people’s lives.
• Highly motivated and energetic.
• Can take initiative and is comfortable working independently
• Thrives in a busy and fast-paced working environment.
• Positive and solution-focussed, able to maintain a positive approach to problem solving.
• Self-assured, with a ‘can-do’ approach.
• Welcomes feedback, with a desire to continuously improve and develop.
• A commitment to our organisation values of; empowerment, collaboration, reliability, quality and learning.

WHAT WE OFFER

• £36,230 per annum

• 28 days leave (inc. 3 days between Christmas and New Year)

• 2 volunteering days

• 1 life event day

• Matched pension contributions (up to 6%)

• Flexible working (our core business hours are 10am to 3pm)

• Life insurance (5 x annual salary)

• Canada Life WeCare employee support package

European Food Business Manager (12-month FTC)

Role type: Fixed Term Contract (12 months); full-time or minimum 4 days per week considered

Location: Godalming, UK (hybrid working pattern with weekly office attendance)The office is based close to Godalming station, with direct trains to London Waterloo in approximately 45 minutes.

Salary:  £41,000 -£46,000 per annum FTE, pro-rata , depending upon skills and experience

About the role 

As our European Food Business Manager, you’ll help Compassion in World Farming end factory farming and support a more humane, sustainable food system. 

You’ll build trusted relationships with leading food businesses across Europe, encouraging practical improvements in farm animal welfare and helping companies reduce reliance on animal-sourced products where this supports our programme goals. 

As our European Food Business Manager, you’ll be responsible for: 

• Building positive relationships with food businesses across Europe - Using a consultative, evidence-led approach to encourage meaningful public commitments on farm animal welfare, including cage-free systems, better chicken welfare and improved fish welfare.
• Supporting sustainable food system change - Helping companies develop practical, measurable targets to reduce reliance on meat, fish, dairy and eggs where aligned with Compassion’s work.
• Turning commitments into progress - Working with colleagues and external partners to support implementation, reporting, transparency and benchmarking through Compassion’s tools and resources.
• Representing Compassion externally - Contributing to industry meetings, forums and collaborative projects that help improve animal welfare and food system resilience.

About you

To succeed as our European Food Business Manager, you’ll bring strong relationship management skills and the confidence to influence, negotiate and support others towards shared goals. You’ll be comfortable working with external partners or businesses, adapting your communication style for different audiences and managing several workstreams at once. 

Skills and experience you’ll need to bring as our European Food Business Manager: 

• Experience of building and managing positive relationships with external partners, clients, businesses or stakeholders.
• Experience in sales, marketing, communications, procurement, supply chain, CSR, sustainability, food business or another relevant commercial or advocacy setting.
• Clear written and verbal communication skills in English, with the ability to adapt messages for internal and external audiences.
• Good project and time management skills, including the ability to prioritise, take initiative and meet deadlines.
• An interest in farm animal welfare, sustainable food systems, corporate sustainability or food industry supply chains would be helpful, but we are also open to transferable experience.

If you don’t meet every requirement but believe you could thrive in this role, we encourage you to apply.

Why join us

This is an opportunity to use relationship-building and commercial insight to create real change for farm animals across Europe.

We offer a supportive, flexible workplace with a strong focus on wellbeing and development, including: 

• 25 days annual leave + bank holidays 
• Health Cash Back Plan and 24/7 GP access 
• Employee Assistance Programme and MHFA support 
• Premium Calm App subscription 
• Electric car scheme available
• Defined contribution pension scheme 
• Enhanced discretionary sick pay 
• Hybrid working model (role and location dependent) 
• Free onsite parking and office next to mainline station 
• Cycle Benefit scheme and other savings options 
• Ongoing learning and development opportunities 

How to apply and key dates

If you’re ready to make a global impact, we’d love to hear from you. Please submit your CV and a cover letter outlining how you meet the Person Specification. To support a fair and unbiased recruitment process, we kindly ask that you do not include a photo in your CV. 

Please note that we may begin interviews on a rolling basis, so early applications are encouraged. 

Closing date: Sunday 23 August 2026

1stStage (Teams) Interview: Wednesday 2 September 2026

2ndStage (Face to Face at HQ) Interview, with task: Thursday 10 September 2026

“Join us in building a more compassionate future for animals, people, and the planet.”

As part of Stage 1 interviews, shortlisted candidates may receive pre‑shared, values‑based interview questions to support a positive candidate experience. If you require any adjustments during the recruitment process, please let us know, we’re always happy to support candidates.

About Compassion

Compassion in World Farming International is a leading global organisation working to end factory farming. Founded in 1967 by British farmer Peter Roberts, we’ve spent over 50 years driving change, successfully campaigning to ban cruel practices such as barren battery cages, veal crates, and sow stalls across the UK and Europe.

Our work combines advocacy, campaigning, and collaboration with policymakers and businesses to promote animal welfare and sustainable food systems. We envision a future where animals are treated with compassion, and farming supports both people and the planet. To learn more about our mission, culture, and opportunities, please explore our Candidate Pack, and Careers Page. 

To comply with legal requirements in the UK and internationally, all applicants must be able to demonstrate their right to work in the country where the role is based.  

Compassion in World Farming is absolutely committed to providing equal opportunities for everyone regardless of their background. We value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector. We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other. 

Salary: £43,680 

Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

Our office is a short walk from King’s Cross station in London. For this role, we are looking for someone who is London based and can travel to central London at short notice to maximise media and PR opportunities that arise. You will also be expected to come into the office at least one day a week - currently the External Affairs anchor day is on a Wednesday.

Contractually this role is London-based.

Benefits:

• 25 days annual leave pro rata based on the term of the contract
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Family-friendly culture

How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below

Closing date for applications: Sunday 6 September at 23:59

Interview dates: 15th and 16th of September. Interviews will take place online via MS Teams. 

We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.

Job Information 

The Role

Our media function at Hospice UK is critical to our mission to promote and protect hospice care for all.The Media and PR Manager leads our media strategy, helping to tell our story with ambition and impact – shaping conversations, building national influence and raising the profile of hospice care across the UK.

This post holder will have a sharp eye for a story, be a bold and instinctive media strategist and amplify the voices of people who need to be heard to change minds influence political decision makers and put Hospice UK at the forefront of the debate.

The Team

You will work within the Communications team that sits within the wider External Affairs Directorate. We are around 20 in total, including 4 colleagues based in Wales, Scotland and Northern Ireland.

The Communications team includes colleagues working across content, social and digital, as well as partnership marketing and member communications. 

You will work closely with a smaller team of 3 colleagues, our Senior Social Media Officer, Content and Brand Manager and your line manager – our Senior Communications and Communications Manager. Together you will be involved in the big issues in hospice care, making sure Hospice UK is vocal, visible and leading the debate. 

There is a strong collaborative and supportive culture across the External Affairs Department with lots of opportunity to exchange ideas, plan together and benefit from each other’s skills and expertise.

Working closely with our 200+ hospice members, we have a strong track record of securing strong media coverage and winning campaigns on their behalf, most notably over the two years by securing increased investment in hospices by governments in Westminster, Cardiff and Edinburgh.

But our work is not done. Hospices are under significant pressure and need both better government investment and continued public support. Our focus now is ensuring that hospices can meet ever increasing demand for their services, with well-funded and well-staffed hospices across the UK.

About You

You're a talented and ambitious media professional with a strong instinct for a story and a passion for creating impact. Whether spotting opportunities in a fast-moving news cycle, building trusted relationships with journalists, or developing proactive media campaigns, you know how to secure attention for the issues that matter.

You'll bring significant experience in media, PR or communications, ideally within the charity, health, care or public sector, and have a proven track record of delivering media strategies that drive measurable results. You'll be equally comfortable pitching a compelling human-interest story, translating complex policy issues into engaging content, or providing calm, confident counsel to senior leaders during high-profile or sensitive situations.

We're looking for someone who is proactive, strategic and highly collaborative. You'll have excellent writing skills, strong media contacts (or the ability to build them quickly), and the confidence to influence stakeholders at all levels. Most importantly, you'll be motivated by the opportunity to elevate the profile of hospice care, ensuring Hospice UK's voice is heard in key national conversations and debates.

If you're excited by the prospect of shaping a new media function, working at the heart of an organisation that champions compassionate end-of-life care, and making a real difference through the power of storytelling and advocacy, we'd love to hear from you.

More information is available in the candidate information pack, which is available on our website to download.

Salary: £35,500–£39,587 per annum
Contract: Permanent
Location: London – Hybrid (3 days in Barnet, 2 days from home)
Closing date: ASAP – interviewing on a rolling basis
Benefits: 27 days annual leave (rising to 30), enhanced parental leave, matched pension up to 6%, flexible working, season ticket loan, subsidised café, employee assistance programme, Blue Light Card discounts and more.

We are delighted to be working with a leading charity to recruit a Supporter Engagement Manager into their growing Public Fundraising team. This is a pivotal role where you’ll lead on delivering and developing the Individual Giving programme, driving both supporter acquisition and retention across a range of channels including digital campaigns, lottery, appeals, and events.

You’ll play a key role in shaping supporter engagement strategy, managing budgets and performance, and working collaboratively across the organisation to grow sustainable income. This is an exciting opportunity to join an outstanding-rated charity and make a tangible difference to the lives of seriously unwell children and their families.

To be successful as the Supporter Engagement Manager, you will need:

• Demonstrable experience delivering successful Individual Giving and supporter stewardship programmes
• Experience planning and executing digital fundraising campaigns (acquisition and/or retention)
• Strong experience managing budgets and analysing performance
• Excellent organisational skills and experience working with CRM systems and supporter segmentation

If you would like to discuss this role with us, please contact us and quote reference 3010EI.

Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector; you can read more about our commitment to diversity on our website.

We take a relationship-led approach to recruitment in the charity sector and partner with you as a leading charity recruitment agency.

If enough applications are received, the charity reserves the right to end the application period sooner.

Location: London, with a minimum of two days per week in the Haig House hub, Borough High Street
Salary: £53,381-£58,818 per annum (inclusive of London Supplement)
Contract: Permanent, full-time, 35 hours per week

The Royal British Legion is looking for an experienced and data-minded Senior Growth Manager to lead its supporter growth activity and help turn engagement into long-term income and loyalty.

This is a senior role focused on one of the biggest opportunities within RBL’s mass fundraising programme. You will lead the strategy for Growth, using data and supporter insight to shape targeted cross-sell, upsell and reactivation activity across individual giving. The focus will be on understanding what supporters need, when they are most likely to engage and how communications can strengthen the individual giving supporter experience while increasing lifetime value.

Reporting to the Head of Acquisition and Development, you will define Growth plans, set priorities and use performance data to understand what is working and where there is potential to improve.

Working closely with colleagues across Acquisition, Welcome, Retention, Planning, Data, Events, Legacies and other areas of Fundraising, you will help create a consistent supporter experience and ensure Growth activity contributes to wider fundraising objectives.

You will also lead and develop a Growth Manager and two Growth Officers, creating clarity, supporting high performance and ensuring the team has the insight and focus needed to deliver. Strong stakeholder management will be important, as you build effective relationships across RBL and with external agencies, bringing together different teams and priorities to deliver joined-up supporter journeys.

The ideal candidate will bring significant experience of developing and delivering mass fundraising or customer communication strategies, with a strong understanding of individual giving, supporter experience and how data can be used to improve engagement and income.

You will have proven experience managing teams, working with complex programmes and budgets, and using insight to make informed decisions about audiences, communications and performance. You will be comfortable translating strategy into clear plans and measurable outcomes, while influencing stakeholders across a large and complex organisation.

This is an opportunity to shape how RBL builds stronger relationships with its supporters beyond their initial engagement, using data, insight and a clear understanding of supporter needs to increase loyalty, sustainable income and long-term value in support of the Armed Forces community.

Please download the candidate pack [PDF] for full details and how to apply.

Closing Date: Monday, 14th September

Location: London, with a minimum of two days per week in the Haig House hub, Borough High Street
Salary: £53,381-£58,818 per annum (inclusive of London Supplement)
Contract: Permanent, full-time, 35 hours per week

The Royal British Legion is looking for an experienced and analytical Senior Acquisition Manager to lead its mass fundraising acquisition activity and drive sustainable growth across multiple channels.

This is a senior role at the heart of RBL’s acquisition strategy, responsible for bringing new supporters into the organisation and creating the foundations for long-term engagement and income. You will lead acquisition across digital, TV, face-to-face and wider campaign activity, ensuring channels work together to deliver a consistent supporter experience. Crucially, you will ensure acquisition is designed as the first stage of an ongoing supporter journey, with clear connections into Welcome, Retention and Growth and a shared focus on building lasting relationships with supporters.

Reporting to the Head of Acquisition and Development, you will define acquisition plans, set priorities and make informed decisions about investment, performance and future growth. Working closely with colleagues across Planning, Product, Digital, Brand and Fundraising, you will use data, insight and audience understanding to identify opportunities, optimise activity and continually improve performance. You will also work closely with colleagues across the wider supporter journey to ensure acquisition activity is coordinated with what follows, creating a cohesive experience from a supporter’s first interaction with RBL onwards.

You will also lead and develop a team of Acquisition Managers and Officers, creating clarity, supporting high performance and embedding new ways of working across the team. Strong stakeholder management will be essential, as you build effective relationships across RBL and with external agencies, while constructively challenging activity to ensure it delivers against wider fundraising objectives.

The ideal candidate will bring significant experience of developing mass fundraising or marketing strategies at scale, strong analytical and commercial skills, and a proven track record of managing teams in complex organisations. You will be confident working with substantial budgets, using data to inform decisions and translating organisational strategy into clear plans and objectives for your team.

This is an opportunity to play a key role in shaping the future of RBL’s mass fundraising, helping to attract and engage more supporters and generate the sustainable income needed to support the Armed Forces community.

Please download the candidate pack [PDF] for full details and how to apply.

Closing Date: Monday, 14th September
 

We’re seeking a dynamic individual to support Medair UK’s engagement with Trusts and Foundations in the United Kingdom. As an integral part of the team you will help enable support for Medair's life-saving work responding to conflict, disease, and disaster so that the world’s most vulnerable and hard-to reach people can live with dignity and hope.

As a good communicator with excellent written skills and strong attention to detail, you will have the ability to produce compelling funding applications and donor reports. You will be proactive, highly organised and able to manage multiple projects and deadlines simultaneously. A confident relationship builder, you will enjoy supporting trusts and foundations to engage with Medair's humanitarian work. Whether through direct fundraising experience or transferable skills, you will understand how to communicate effectively with donors and support the development of long-term funding relationships. Comfortable using CRM systems and databases, you will combine creativity, strong administration skills and an understanding of what motivates charitable giving to help grow support for Medair's work. 

Key Activity Areas  

Lead Generation - Trusts and Foundations  

• Support the identification and research of new Trusts and Foundations aligned with Medair's funding priorities, maintaining a pipeline of prospective funders. 

• Manage a portfolio of small and medium-sized Trusts and Foundations, progressing relationships through the donor journey and supporting their ongoing engagement with Medair. 

• Conduct prospect research and prepare donor profiles, briefing notes and background information to support fundraising approaches and applications. 

• Work closely with the Head of Trusts and Foundations to identify opportunities to develop new funding relationships and increase support from existing partners. 

Communications - Trusts and Foundations 

• Prepare high-quality funding applications, letters of enquiry, cases for support and reports for Trusts and Foundations. 

• Support the delivery of stewardship plans for Trust and Foundation partners, helping to ensure funders remain engaged with Medair's work. 

• Build positive relationships with trust representatives through written communications, meetings, events and other engagement opportunities. 

• Ensure all grants are acknowledged appropriately and that donor communications are delivered in a timely manner. 

Planning, Monitoring and Pipeline Management 

• Maintain accurate records of Trust and Foundation activity, applications, grants and contacts within Salesforce. 

• Monitor application and reporting deadlines, ensuring all submissions are completed accurately and on time. 

• Ensure grants are correctly allocated to Medair programmes and that funding information is recorded and tracked throughout the grant lifecycle. 

• Support the monitoring of fundraising performance, pipeline progress and funding opportunities. 

Social Media Support (15%) 

• Working with the Marketing & Communications Manager to plan, create and schedule social media content across Medair UK's channels. 

• Draft engaging social media copy and identify stories, programme updates and supporter content that help communicate Medair's impact to external audiences. 

• Ensure all social media content is consistent with Medair's brand, values and communications guidelines. 

Tasks common to all staff  

• Act as an ambassador for Medair UK at all times when liaising externally and internally. 

• Ensure consistent implementation of Medair brand across all relevant activities. Record information as necessary and comply at all times with requirements for handling personal / sensitive data. 

• Contribute to the annual planning and budgeting cycle, providing appropriate input from your area of responsibility. Adhere to the Medair values and mission at all times. 

This is a new role at High Trees, created because we believe Lambeth’s voluntary and community sector (VCS) is one of the borough’s greatest assets – strong, skilled and rooted in the communities it serves. Place-based organisations like ours play a vital role in supporting individuals, strengthening communities, growing local economies and shaping the policy decisions that affect the people we work with. We want a dedicated Manager who can help make that case, loudly and effectively, both within High Trees and across the wider system.

A key part of this role is our contract to deliver capacity building support to Lambeth’s VCS, commissioned by the local authority and delivered through the Lambeth Hubs Partnership – but this is one strand of a much bigger picture. We want this role to think beyond any single contract, taking a long-term view of what Lambeth’s VCS infrastructure support needs to look like, and leading the development of new approaches, including peer support models and a more circular economy across the sector.

Health and wellbeing is increasingly shaping where funding and investment in our sector flows, and we want Lambeth’s VCS to be ready and well-positioned to respond to this shift. You will play a leading role in this, working with partners including the SEL VCS Alliance to develop shared practice across South East London boroughs, and ensuring our sector’s voice is heard as these opportunities develop.

This role is as much strategic as it is operational – we’re never too far from the ground at High Trees, and you’ll be expected to lead on much of the day-to-day delivery yourself. That means designing and delivering workshops and one-to-one capacity building support, developing resources and toolkits, and running networking events that bring Lambeth’s VCS together. You’ll also build a network of trusted delivery partners – freelancers and facilitators, ideally drawn from within our own sector – helping to keep skills, income and opportunity circulating within Lambeth’s VCS.

As VCS Capacity Building Manager, you will lead High Trees’ work to strengthen Lambeth’s voluntary and community sector, acting as an advocate for High Trees and a champion for the wider sector, while managing funded contracts and programmes that support local organisations to grow their skills, systems and impact.

The role combines strategic leadership – shaping High Trees’ contribution to the future of VCS infrastructure support, and representing the sector within key partnerships – with hands-on operational delivery, including direct capacity building support, training and events. You will be confident managing multiple work streams, and equally comfortable working strategically and on the ground.

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Branch Manager
RSPCA Finchley, Golders Green, Hendon & District Branch

Salary: £32,000–£35,000 per annum (depending on experience)
Contract: Permanent
Hours: Full-time, 37 hours per week
Location: Hybrid, with regular travel across the branch area including East Finchley and North Finchley shops

About the role

At the RSPCA Finchley Branch, we are seeking a practical and organised Branch Manager to support the delivery and development of our local animal welfare services and the oversight of our retail operations through the line management of Shop Managers.

This is a strategic role with a hands-on focus on operational delivery, responsible for overseeing day-to-day operations across animal welfare, retail operations through the line management of Shop Managers and volunteer activity. Working closely with Trustees, the postholder will help ensure that services are delivered effectively, safely and in line with our charitable objectives, with a clear focus on achieving positive outcomes for animals and the community.

The role is hybrid, combining remote working with regular travel across the branch area, including visits to our charity shops in East Finchley and North Finchley, as well as occasional in-person meetings and operational activity where needed to deliver the Branch outcomes in line with the agreed objectives and priorities.

In this role, you will

You will be responsible for the effective delivery of animal welfare outcomes across the branch, ensuring animals are safely supported from intake through to rehoming, while also supporting the RSPCA Inspectorate. Alongside this, you will oversee day-to-day branch operations, including managing a small team of staff and volunteers, overseeing the performance of the branch’s retail activity through the line management of Shop Managers to contribute to sustainable income.

Working with the Chair and the relevant Trustee portfolio lead, including the Treasurer, to ensure financial oversight, governance and compliance and to deliver the agreed objectives, and working with veterinary partners, staff and volunteers, other RSPCA branches as well as other charities, you will ensure that services are delivered consistently, responsibly and in line with the branch’s priorities.

About you

You will be comfortable working in a role that combines strategic and operational responsibilities, and able to organise your workload effectively. You will have experience of coordinating services or operations and managing both staff and volunteers, achieving results through effective line management, and bring a genuine passion for animal welfare and a commitment to achieving positive outcomes through well-organised and consistent delivery. You will also have a calm and practical approach, with the ability to build and maintain positive working relationships with staff, volunteers and the local community, and a strong commitment to delivering meaningful and lasting outcomes for animals.

What we offer

This is an opportunity to play a key role in supporting animal welfare in the local community, with the ability to make a direct and meaningful impact through the delivery and development of branch activities.

The position offers a salary of £32,000 – £35,000 per annum (depending on experience)

25 days annual leave plus bank holidays
Flexible working hours, to be agreed in line with the needs of the role
Supportive working environment with close engagement with Trustees

Additional information

Regular travel across the branch area and beyond is required, and occasional evening or weekend work may be necessary.
A full, clean driving licence is essential for this role.

How to apply

Please submit your CV and a covering letter (maximum 2 pages) outlining your reasons for applying and how you meet the essential criteria set out in the job description.

As a Relationship Fundraiser, you'll support and inspire individuals raising funds for the Motor Neurone Disease (MND) Association. Through excellent supporter care, you'll help maximise fundraising income while ensuring every supporter feels valued and recognised.

We're looking for someone who enjoys building relationships and meaningful connections that encourage ongoing engagement and long-term support. Whether your background is in fundraising, sales or account management, you'll be confident achieving targets and skilled at managing competing priorities.

As a Relationship Fundraiser, you'll work from home and travel across North and East Yorkshire including York, Bridlington, the Yorkshire Dales and Harrogate, building strong local connections and support fundraising activities.

Main Responsibilities

• Manage and grow relationships with fundraisers
• Provide outstanding supporter care, advice and guidance
• Support and encourage fundraisers to achieve and exceed their fundraising goals
• Identify opportunities to increase income and supporter engagement
• Maintain accurate records within the CRM system 
• Ensure all funds raised are processed correctly and within agreed timescales
• Promote fundraising opportunities, local groups and relevant activities where appropriate
• Ensure all fundraising activity complies with legal requirements, best practice and internal policies

About You

• Experience in fundraising, sales or account management
• Experience coaching, supporting or motivating individuals to achieve goals
• Success achieving income or performance targets
• Excellent communication skills, both written and verbal
• Strong relationship-building skills
• An inclusive approach, with respect for diverse backgrounds and perspectives
• Resilience, flexibility and the ability to adapt to changing circumstances
• Full UK driving licence and willingness to travel across the designated region

Essential requirement: This role requires regular travel to locations that are not reasonably accessible to public transport and/or travel between locations within working hours.  Applicants must therefore hold a current valid driving licence and have access to a suitable vehicle for business use.  This is an essential requirement of the role due to the nature and location of the work.  The MND Association will consider reasonable adjustments for disabled applicants in accordance with the Equality Act 2010.

Further information about working for the MND Association and full job description is available in the attached Candidate Pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND.We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.