Fixed term – 12 months

Unicef ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

Unicef UK’s Supporter Care team champions the needs of Unicef’s supporters, always ensuring that they are at the centre of our work for children. As the first point of contact for both our supporters and members of the public, this role requires you to ‘think with your head’ and ‘act with your heart’ to ensure the very best experiences for all those that contact and engage with us.

As a Supporter Care Adviser, you will be joining a dedicated team who provide the highest level of supporter care service and help expand relationships by responding to enquiries received through a range of contact channels. You will have previously worked in a customer contact environment, using a variety of communication methods, including social media, and have used databases. You will also be able to work effectively and co-operatively as part of a team, taking ownership of queries and seeing them through to an effective resolution.

Our Supporter Care service is available from 8am to 6pm, so you will need to be able to work 8 hour shifts across this period.

Act now and apply online.

Closing date: 5pm, Thursday 9 July 2020.

We particularly welcome applications from LGBTQ+ candidates, candidates with disabilities, and from men, because we would like to increase the representation of these groups at this level at Unicef UK. We want to do this because we know greater diversity will lead to even greater results for children.

Unicef UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact Supporter Care during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Prospectus is pleased to be partnering the Children's Society to recruit their new Supporter Giving & Engagement Officer. Working tirelessly to support vulnerable children affected in England and Wales, this organisation fights for change with a mission to build a country where children are free from facing disadvantage. This is a permanent full time role paying £29,209 per annum to be based in their new office near Old Street making it an exciting time to join the team.

This key role works closely with the Supporter Giving and Engagement Manager contributing to the delivery of innovative and exciting multi-channel campaigns which deliver across all stages of the supporter life cycle. Highly personalised, the aim is to garner supporter through channels such as direct mail, email, social media, mobile and SMS encouraging supporters to engage in a wide range of activities such as fundraising, volunteering and campaigning.

A diverse and pivotal role, the post holder will be responsible for the end-to-end delivery of direct marketing campaigns, the evaluation of results and with helping to develop and prioritise testing. Working with teams across the organisation and with a range of external agencies will be key to developing communication strategies to generate voluntary income and supporter action.

To be successful in this role, you will possess excellent project management capabilities, will be a strong communicator with superb oral and written skills along with a good grasp of numeracy and data analysis. Experience of delivering income generation communications in a business or charity is essential.

At Prospectus we invest in your journey as a candidate and are committed to supporting you in your application. In order to apply please submit your CV in the first instance and begin to prepare your supporting statement. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You will then have all the information you need to formally apply. We are looking forward to speaking with you soon.

Supporter Giving & Engagement Officer

Permanent contract

35 hours per week

£29,209 per annum / pro rata (plus allowances)

Benefits

Holidays:

28 days, rising to 30 days after 5 years, 32 after 10, 34 after 15 and 36 days after 20 years' service.

Pension:

Stakeholder pension scheme starting at 4% with company-matched employee contributions to a maximum of 8%.

Training and development:

Access to a wide range of learning and development opportunities is available including courses, conferences and coaching/mentoring.

Death in service benefit:

Four times annual salary offered for all employees regardless of pension membership.

Discounted health scheme:

Simplyhealth cash plan covering e.g. dental, optical and chiropody etc at a 20% discounted rate.

Season ticket loan:

Interest free loan for an annual or quarterly season ticket for public transport to and from work.

Bicycle loan scheme:

Loans up to £1000 for bicycle purchase.

You Star:

Voluntary employee discount scheme offering a range of savings across groceries, fuel, clothing and holidays.

Family friendly policies:

Including Flexible Working, enhanced Maternity, Paternity and Adoption Leave.

Free 24hr confidential counselling service

Location

Whitecross Studios. 50 Banner Street, London EC1Y 8ST

The Children's Society has been helping children and young people in this country for over 130 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

This role sits within our Supporter Giving & Engagement department and works to raise vital funds to provide our services for children and young people. Your role will contribute to the delivery of multi-channel campaigns that are highly personalised and engage supporters in a wide range of activities including fundraising, volunteering, campaigning and spiritual engagement, to increase their life time value (LTV) a supportive supporter experience.

We are currently looking for an experienced fundraiser in direct and digital marketing to join our dynamic, ambitious team.

A key part of this role will be your proven ability to:

-Manage a programme of end to end campaign supporter facing communications, using insights, to budget and time.

-Be a strong communicator with; excellent written and oral skills, attention to detail, write, evaluate and proof-read audience and channel-specific copy, including copy writing to meet a brief.

-Display good numeracy and data analysis skills. Understanding of end-to-end data processes including segmentation, interpret data to spot trends & adjust fundraising activity to build learnings.

-Bring together internal and external stakeholders to deliver projects to meet objectives in a positive and cohesive way and to agreed SLA's.

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

The closing date for applications is 11:59 on 10th of July.

Interviews will be held on 17th & 20th July.

This is a role for an experienced support worker used to working with challenging and chaotic clients

Our Streetlink project specifically works with vulnerable women and with the help of a dedicated volunteer team, we provide a range of services including late night and early morning outreach, a twice-weekly Women’s Space, Sanctuary sex worker Drop In every Tuesday evening and an Open Access/Drop-in session. In addition a full adult learning timetable offers free classes and workshops. We assess need, create bespoke support plans, provide ongoing key work and empower people to improve their circumstances. Last year we supported over 1100 people across all our services.

If you are a team player and looking to create opportunities for women who feel their life is without choice, please send in your CV and a covering letter saying why the role ap[peals to you

Support Worker

Location: Bromley
Application Deadline: 23rd July 2020
Salary: £10.07 per hour (£19,743.12 per annum)
Region: Bromley

Job Summary

An exciting opportunity to join Certitude as a Support Worker as we continue to grow as a Social Care provider in London.

Salary: £19,743.12 per annum

Hours: 37.5 hours

Job Type: Permanent

Service: Learning Disabilities

Location: Bromley, BR1

Positions available: 6

Benefits

- A stimulating work environment full of opportunities to learn and develop
- 33 days’ annual leave, pension scheme and 24-hour Employee Assistance
- Paid Enhanced DBS
- Eye care vouchers
- Travel season ticket loan & cycle to work scheme (eligible after 12 months service)

About the role

The role of a Support Worker is to enable the people we support to manage aspects of their daily life.

Duties will include:

- Making a difference to the lives of those you support
- Help to use a range of recovery oriented and person-centered planning tools
- Ensure all plans and records relating to the people we support are accurate and up to date
- Support with everyday tasks to maximise the individual’s independence
- Work in a consistent and positive way with local managers and other team members to ensure people get a great service
- Undertake various levels of personal care and manual handling
- Involve people in a range of creative activities to develop skills
- Understanding and supporting people with a range of health needs

About you

To be a Support Worker at Certitude, experience is not essential. Full training will be given; however, the following are essential:

- You will need to be able to communicate with and build great relationships with people who have sensory impairment, Autism or mental health difficulties
- Ability to motivate others and build confidence
- Ability to work on your own initiative and also be a great team player
- Practical, adaptable and organised
- Have interests and skills that they are willing to share and get others involved
- Ability to use technology – PC and modern technology equipment

About the Organisation

At Certitude we are proud of our history of supporting people with complex mental health needs and learning disabilities. We support more than 1,500 people across London through a diverse range of support services and believe in providing the right level of support, to enable individuals to flourish, contribute and live a good life.

As a Gold Level Investor in People, we have high employee engagement and a strong commitment to people development from both our Board and Leadership Team. As a result, we are able to support people with mental health needs and learning disabilities to live the life they want to lead; happy, healthy, respected as equals and valued for their contribution within communities.

We aim to be the best social care employer in London and are proud of our reputation as a London employer - employing more than a 1,000 staff and volunteers with a turnover of £34m.

Do you want to be a Support Worker at Certitude? Complete an application form and someone from the Recruitment Team will be in touch!

All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and service delivery and we welcome applications from all sections of the community.

Other search terms that are relevant to this role are: Support Worker, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Mental Health Worker, Healthcare Assistant, Care Staff, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, or NFP.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Since the coronavirus outbreak began, our society has pulled together to achieve extraordinary things. Thousands of people sleeping rough have been temporarily housed in a matter of weeks, and many more were prevented from becoming homeless due to emergency changes to legislation.

As we begin to emerge from lockdown, we now stand at a crossroads: we can build on the incredible progress that has been made by helping everyone move into a secure and permanent home; or we risk seeing thousands of people being forced into homelessness.

We are recruiting for a Philanthropy Manager to join our expanding Partnerships and Philanthropy team, to work alongside our inspirational supporters and beneficiaries to bring an end to homelessness in Great Britain.

About the role
As Philanthropy Manager, you will lead on launching and growing our new philanthropy Giving Club. We are working with an excellent consultant now to design this new offer and the new post holder will take over the reins to establish this exciting new supporter journey. We have a well-established and loyal supporter audience already giving at this level and we want to provide them with an exceptional supporter experience, whilst also providing the engine room to grow our partnerships and philanthropy networks.

The philanthropy team have already grown income by 124% in recent years with a number of new team members in place, so now is a brilliant time to join now that we have clear plans in place for further growth, a great energy in the team and an incredibly urgent cause.

About you
To be successful in this role you will have

• Some experience of philanthropy fundraising, building strong relationships and securing gifts of 4 to 5 figures
• A natural flair for relationships and the ability to work equally well with a wide range of people
• Excellent communication skills, written, verbal and listening
• Knowledge of planning, monitoring and evaluating success in fundraising
• You will be a team player, with a flexible approach and the ability to collaborate well with others

Benefits
As a member of the team you will have access to a wide range of employee benefits including:

• Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
• Mandatory pension scheme, with an employer contribution of 8.5%
• 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your on-going development to build your skills, experience and career.

How to apply
If this sound likes the opportunity for you, please visit our website to apply online. For the supporting statement section, please address how you meet points 1-5 of the person specification, which can be found on our website by clicking on the 'Vacancy Details' button.

If you need to request an application in an alternative format, please contact the HR Team, contact details can be found on our website. 

Closing date: Tuesday 14 July (23:59)

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

For more information about our work and to see our work in action, please visit our website.

Registered Charity Numbers: E&W1082947, SC040094

School-Home Support is a dynamic charity with proven impact. For over 35 years it has been working with children and young people struggling to stay in school due to a wide range of complex family issues. We get children and young people back into school ready to learn, whatever it takes.

School-Home Support Practitioner (Southwark)
St Joseph’s Primary School and Comber Grove Primary School
5 days a week, term-time only
Salary range: £20,574 – £21,745 per annum (depending on experience)

The post-holder will be based across  two Primary Schools in Southwark, focusing their support on improving attendance, punctuality and engagement. The post-holder will work in close partnership with school staff to deliver a programme of casework and other activities to promote educational outcomes for disadvantaged children and families.  The post-holder will need to be persistent, resilient and tenacious along with having the experience of working with hard to engage parents.

This is an exciting opportunity for the successful candidate, who will have good experience of working effectively with social and emotional factors affecting a child’s capacity to learn, strong abilities in engaging challenging children and their families, and a confident ability to form professional partnerships with children and their families along with experience of transition work

The post-holder will work alongside key school staff in school to promote excellent attendance, reduce levels of absence and work with children and families to promote high levels of attendance, punctuality and engagement.

Closing date: 23:59pm, Sunday 19 July 2020
1st stage interviews: Wednesday 22 July 2020

TO APPLY AND FOR MORE INFORMATION:

If you would like to find out more about this position and to apply, please click the 'Apply' button to be directed to the School-Home Support website where you can download the relevant information pack and application form. 

School-Home Support takes very seriously the duty of care to safeguard and promote the welfare of children and is committed to ensuring that our safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice. Our safeguarding policy recognises that the welfare and interests of children are paramount in all circumstances.

These roles are subject to an Enhanced DBS Check.

No agencies please.

Campus Engagement Manager

GSU is looking for an enthusiastic and hardworking individual to join the Student activities team, focusing on GSU’s ‘Building Better Communities’ Project which is going into its second year of delivery.  The aim of this project is to provide high quality support for initiatives currently provided for users of the Avery Hill campus and to deliver a range of events, activities and initiatives to further boost the student community at Avery Hill campus for residents and day users alike.  As part of this project, the Campus Engagement Manager will be recruited to head up the implementation of activity.

The role is a one-year fixed term contract with a large focus on the following skill sets:

• Project management
• Stakeholder management
• Operational delivery
• Temporary staff management
• Logistical and operational oversight

Contract: Full Time (35 Hours per week), one-year fixed term contract or secondment.

Salary: £26,785 - £29,588 per annum

Location: Southwood Site, Avery Hill campus

Job Purpose:

To provide high quality support for initiatives currently provided for users of the Avery Hill campus and to deliver a range of events, activities and initiatives to further boost the student community at Avery Hill campus for residents and day users alike.

Reports to: Student Activities Manager

Responsible for: Temporary PT Student Staff and Volunteers

Department/Service: Membership Services

Location: Avery Hill Campus – Eltham

Terms: 1 year fixed term contract or secondment

1 Duties and key responsibilities

Events and Activities:

• Build a programme of a variety of events to be delivered at the Avery Hill campus
• Deliver a programme of events targeted at students studying on campus with a range of types of events during different types of the day. 
• Deliver a programme of events targeted at the student communities utilising the campus
• Work closely with the Residents team to support their ResLife programme of events to provide positive experiences to those living at Avery Hill
• Curate and deliver a range of small, medium and large-scale events to bring the campus to life including but not exclusive to:
  • Organise and ensure the success of a week-long International festival at the Avery hill campus, linking in with the Academic communities coordinator to deliver parity of offer across the campuses.
  • Support the celebrating of the end of exams with an event and activity outside of the students’ exam halls 

• Work in partnership with Faculty Leads to build and develop a programme of events and activities through Academic Societies, relevant to the demographic of students within the Faculty
• Working collaboratively with the Academic Communities Coordinator to ensure further delivery of AH based academic communities events
• Help facilitate recreational student sporting activity on campus
• Project lead Avery Hill based campaigns and showcases
• Build a communications plan to promote these events and activities as well as showcasing the activities on University and Students’ Union communication channels
• To coordinate, recruit, train and support a group of Community Ambassadors (Student Staff members)
• Manage the Community Ambassadors to support the engagement of these events and activities
• Be reactive in showcasing successes of students during the year which sit outside of the main events programme

Supporting services

• Set up and manage a campus board who’s focus into enhance the Avery Hill Community and satisfaction of those studying and living at the Campus
• Support the Student Activities Manager and other relevant staff and officers in developing policies and procedures to enable the safe delivery of activities within remit.
• Support the Accommodation team
• Support Activities team with initiatives and deliverables when they relate to the Avery Hill campus
• Support Education and Health faculty to explore extra-curricular activity which could be delivered on campus
• Link with sustainability team to help promote Avery Hill based initiatives
• Link with the sport and recreational team to establish ideal facility usage for project initiatives

Consultation and Impact measurement

• Assess the impact of this events and activities through ongoing reporting mechanisms to the Learning Communities Working Group
• Proactively look for additional opportunities to grow and develop the events programme to foster a community at the University of Greenwich
• Consult with relevant students to guide delivery of events and recommendations for continued activity

Bar provision

• Lead on the delivery of temporary bar provision to go alongside events in the dome.
• Supervise student staff provision within bar
• Act as first point of call for bar delivery provision in Avery Hill

2 General Responsibilities

• Represent and be an ambassador for the Student Activities Team and wider Students’ Union
• Be flexible and carry out other associated duties as may arise, develop or be assigned in line with the broad remit of the position
• Maintain and improve competencies through continuous professional development
• Abide by organisational policies, codes of conduct and practices
• Support and promote diversity and equality of opportunity in the workplace
• Treat with confidentiality any personal, private or sensitive information about individual organisations and or clients or staff and Project data
• Any other duties commensurate with the accountabilities of the post

Person Specification

EXPERIENCE

• Relevant experience working/volunteering in a Students’ Union or a similar organisation
• Planning, delivering and evaluating training
• Coordination of a range of successful events
• Develop and maintain effective systems for collecting, collating and reporting information
• Experience of working with or coordinating diverse groups, and encouraging traditionally hard-to-reach groups

SKILLS AND ABILITIES

• Clear communication skills face to face and on the phone or email
• Ability to troubleshoot difficult situations, and deal with them calmly, efficiently and effectively
• Writing skills – produce reports and ability to write succinct documents on complex areas
• IT skills at a level that supports report writing, email, internet and database
• Time management and organisational skills
• Ability to engage and motivate others
• Self-motivated with the confidence to work alone but can also work co-operatively and flexibly as part of a team
• Ability to stay focused and efficient in the face on changing priorities. 
• Driving license (preferred not essential)

KNOWLEDGE 

• Knowledge and understanding of issues facing today’s students
• Knowledge of requirements for supporting volunteering projects e.g. Safeguarding and DBS checks
• Understanding of Volunteer Management and motivating volunteers
• People management (may be on a voluntary basis)
• Databases and writing reports
• Web based communications

EDUCATION/TRAINING

• No one specific qualification is required, but evidence of recent continuing professional development in a professional area relevant to the post is required. For example, time management and organization, effective administration, delivering training, reporting methods.
• Personal license (not essential – training can be provided in post)

Other

• Able to travel extensively within the Borough and Region.
• Able to work some evenings and weekends and stay overnight where necessary
• Works well in a team with a flexible approach to work
• Commitment to anti-discriminatory practice and equal opportunities.  An ability to apply awareness of diversity issues to all areas of work.
• Commitment to the values and ethos of the Organisation

• The post-holder is entitled to 25 days’ leave and the 8 statutory leave days for England. In addition, ‘privilege leave’ over the Christmas and New Year period is also additionally given.
• Leave entitlement increases by 1 day each year for a maximum of 5 years.
• GSU offer a contributory pension scheme. GSU contribution rate is 4% to 6%, the employee minimum rate is 5%.
• Parking and Season Ticket Travel loan available.
• Contribution to eye test and prescription lenses.
• We are committed to facilitating a healthy work-life balance and offers flexible working policies and time off for volunteering, which is also a commitment to continued professional development.
• The post is subject to the satisfactory completion of a six-month probation period.
• Other terms and conditions are detailed in the contract of employment.

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Since the coronavirus outbreak began, our society has pulled together to achieve extraordinary things. Thousands of people sleeping rough have been temporarily housed in a matter of weeks, and many more were prevented from becoming homeless due to emergency changes to legislation.

As we begin to emerge from lockdown, we now stand at a crossroads: we can build on the incredible progress that has been made by helping everyone move into a secure and permanent home; or we risk seeing thousands of people being forced into homelessness.

We are recruiting for a Corporate Account Manager to join our expanding Partnerships and Philanthropy team, to work alongside our passionate supporters and beneficiaries to bring an end to homelessness in Great Britain.

About the role
As a Corporate Account Manager, you will work across some newly won accounts and get stuck in to new business, as part of a Partnerships team of 7 to help drive our next few years of growth and innovation.

The Partnerships team merged with the Philanthropy team three years ago, to maximise the cross over potential in networks and relationships between the two audiences. This has led to a new strategy, some big wins and deeper, more strategic corporate partnerships. We’ve won partnerships with some household name brands and have huge ambitions to grow this body of work not just to raise money but, crucially, to reach the public with the message that ending homelessness is now within our grasp.

We also have the support of a the newly formed Fundraising Development Team, supporting the Partnerships team. This team ensure we have incredible 6 and 7 figure cases for support, a range of volunteering experiences and the meaningful engagement opportunities we need which means you can focus on what you do best; creating exceptional relationships and impactful partnerships to end homelessness.

About you
To be successful in this role you will have:

• A track record of developing a new business pipeline, and winning partnerships at the 5 and 6 figure level
• Experience of providing excellent account management
• Experience of engaging and influencing c-suite individuals, understanding their motivations and inspiring confidence.
• A comprehensive understanding of CSR and sustainability, with an understanding of future business and CSR trends that might impact corporate fundraising
• Excellent communication and influencing skills
• An entrepreneurial attitude with the ability to learn quickly and work proactively.

Benefits
As a member of the team you will have access to a wide range of employee benefits including:

• Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
• Mandatory pension scheme, with an employer contribution of 8.5%
• 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to apply
If this sound likes the opportunity for you, please visit our website to apply online. For the supporting statement section, please address how you meet points 1-5 of the person specification, which can be found on our website by clicking on the 'Vacancy Details' button.

If you need to request an application in an alternative format, please contact the HR Team, contact details can be found on our website.

Closing date: Tuesday 14 July 2020 (23:59)

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

For more information about our work and to see our work in action, please visit our website.

Registered Charity Numbers: E&W1082947, SC040094

School-Home Support is a dynamic charity with proven impact. For over 35 years it has been working with children and young people struggling to stay in school due to a wide range of complex family issues. We get children and young people back into school ready to learn, whatever it takes.

School-Home Support Practitioner (Southwark)
Keyworth Primary School and John Ruskin Primary School
5 days a week, term-time only
Salary range: £20,574 – £21,745 per annum (depending on experience)

The post-holder will be based across two primary schools in Southwark, focusing their support on improving attendance, punctuality and engagement. The post-holder will work in close partnership with school staff to deliver a programme of casework and other activities to promote educational outcomes for disadvantaged children and families. The post-holder will need to be persistent, resilient and tenacious along with having the experience of working with hard to engage parents.

This is an exciting opportunity for the successful candidate, who will have good experience of working effectively with social and emotional factors affecting a child’s capacity to learn, strong abilities in engaging challenging children and their families, and a confident ability to form professional partnerships with children and their families along with experience of transition work.

The post-holder will work alongside key school staff in school to promote excellent attendance, reduce levels of absence and work with children and families to promote high levels of attendance, punctuality and engagement.

Closing date: 23:59pm, Sunday 19 July 2020
1st stage interviews: Wednesday 22 July 2020
2nd stage interviews: Thursday 23 July 2020

TO APPLY AND FOR MORE INFORMATION:

If you would like to find out more about this position and to apply, please click the 'Apply' button to be directed to the School-Home Support website where you can download the relevant information pack and application form. 

School-Home Support takes very seriously the duty of care to safeguard and promote the welfare of children and is committed to ensuring that our safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice. Our safeguarding policy recognises that the welfare and interests of children are paramount in all circumstances.

These roles are subject to an Enhanced DBS Check.

No agencies please.

Recruiting for two Support Workers to join our Homelessness and Complex Needs service in Tower Hamlets!

GBP 22,360 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more working 40 hours per week.

Job Overview:

Tower Hamlets Community Intervention Service (THCIS) is a flexible provision that accepts both self and agency referrals. THCIS has the capacity to support up to 212 high needs customers with a range of complex requirements; including those with mental health diagnoses, drug and alcohol addictions, domestic violence cases and those with housing needs. THCIS is open 7 days a week and operates an out of hours call in service and drop in sessions alongside floating support.

Key Accountabilities:

- Building supportive and trusting relationships with customers
- Working proactively with other members of the team to manage caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within the ethos of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Adherence to lone working procedures and attributed processes such as the duty system
- Providing tenancy sustainment related support to customer in their own property
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Ensuring Look Ahead's Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engagement with learning and development activities to increase knowledge and skills with in the sector
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Person Specificiation:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Able to work alone with good initiative
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement when under pressure
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem, passionate and drive to achieve success
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance
- Ability to cope positively with challenging and diverse behaviour
- Is able to implement strong professional boundaries
- Able to inspire

Skills, Knowledge and Experience:

Essential:

- Transferable skills / willing to take on a new challenge

Desirable:

- Experience within the sector

Please note that we have the right to close any vacancy before the advertised closing date if we have received a high number of applications.

Recruiting for a Support Worker to join our Homelessness and Complex Needs service in Tower Hamlets!

GBP 22,360 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, health care and more working 40 hours per week.

Job Overview:

Tower Hamlets Community Intervention Service (THCIS) is a flexible provision that accepts both self and agency referrals. THCIS has the capacity to support up to 212 high needs customers with a range of complex requirements; including those with mental health diagnoses, drug and alcohol addictions, domestic violence cases and those with housing needs. THCIS is open 7 days a week and operates an out of hours call in service and drop in sessions alongside floating support.

Key Accountabilities:

- Building supportive and trusting relationships with customers
- Working proactively with other members of the team to manage caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within the ethos of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Adherence to lone working procedures and attributed processes such as the duty system
- Providing tenancy sustainment related support to customer in their own property
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Ensuring Look Ahead's Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engagement with learning and development activities to increase knowledge and skills with in the sector
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager.
- Working with survivors of domestic violence from all background but including those for whom English is not their first language

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Able to work alone with good initiative
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement when under pressure
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem, passionate and drive to achieve success
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance
- Ability to cope positively with challenging and diverse behaviour
- Is able to implement strong professional boundaries
- Able to inspire

Skills, Knowledge and Experience:

Essential:

- Bengali spoken language skills

Desirable:

- Knowledge of DV processes and services

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

The brilliant Individual Supporters Team at Crisis plays a key role in our successful and innovative Fundraising Programme – raising in excess of £30m per year. The team is vital to the long-term income growth of the organisation, recruiting new individual supporters and increasing the engagement of existing supporters through an audience – led communications programme of diverse channels and products.

About the role
As Year Round Giving Manager, you will develop and deliver strategies informed by insight to achieve increasing levels of net income and lifetime value for the Individual Supporters Team, through year-round activities. This will be delivered in accordance with the organisation’s plans for growth in sustainable income from new and existing supporters, through a planned programme of targeted acquisition and retention activities.

About the role
As Year Round Giving Manager, you will develop and deliver strategies informed by insight to achieve increasing levels of net income and lifetime value for the Individual Supporters Team, through year-round activities. This will be delivered in accordance with the organisation’s plans for growth in sustainable income from new and existing supporters, through a planned programme of targeted acquisition and retention activities.

About you
To be successful in this role you will be comfortable working in a fast paced environment and have extensive experience of strategy and planning of large-scale direct marketing programmes including donor acquisition and retention programmes across a range of media. As well as a detailed knowledge of print production and mailing techniques.

Benefits
As a member of the team you will have access to a wide range of employee benefits including:

• Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
• Mandatory pension scheme, with an employer contribution of 8.5%
• 25 days annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your on-going development to build your skills, experience and career.

How to apply
If this sound likes the opportunity for you, please visit our website to apply online. The job description is available on our website by clicking on the 'Vacancy Details' button.

If you need to request an application in an alternative format, please contact the HR Team, contact details can be found on our website.

Closing date: Sunday 26 July 2020 (23:59)

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

For more information about our work please visit our website.

Registered Charity Numbers: E&W1082947, SC040094

Recruiting a Support Worker (6 month FTC) to join our Young Peoples Service in Barking and Dagenham!

GBP 22,360 per annum, 40 hours per week, 6 month FTC plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Summerfield House is a 24 hour Supported Accommodation based service that houses and supports 24 mothers, under single occupancy, between the ages of 16 and 25 who are pregnant or have children, and have multiple/complex support needs based on their current or past experiences including, but not limited to, MH, DV, Housing Management, Arrears/Financial Management, Daily Living Skills, Parenting and access to community based external services. The service consists of a mixture of 10 one bedroom, 12 two bedroom, and 2 three bedroom self contained flats. Referrals are received, assessed and accepted, based on a set out criteria, through our Local Authority LBBD Housing Options Services, Leaving Care (Learn 2 Live) and Children's Services.
The aim of the service is to support our young mothers to be able to provide a stable and supportive home environment for them and their family. This includes skills to budget effectively, to manage risks they encounter, and to sustain a tenancy independently. This is achieved through personalised support planning, and strong partnership working with external agencies, including Children's Social Services.
We aim to empower our young parents with the skills to have choice and control over their own lives. This may be through: access to ETE; family planning (and sexual health) education; confidence building activities; and parenting programmes.
Look Ahead is also the landlord and as such we are responsible for Housing Management.

Job Overview:

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Key Responsibilities:

- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting all customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions for all key customers that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Bank Support Workers where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.