Supporter engagement manager jobs

Engagement Officer (Midlands & West)
We are looking for an Engagement Officer to work with members of the UK fire services community in an inhouse, face to face fundraising capacity. This role covers a region reaching from Severn Park in Avonmouth (Bristol), to Staffordshire and across the Midlands and part of Wales.

The successful candidate will ideally be located around the Birmingham area, or within the Mid / West of England, to enable frequent travel across the region to visit stations and training centres regularly. 

Hours: 30 hours per month (equivalent of 6.92 hours per week)
Salary: £5,242.76 per year
Flexible working pattern to allow for planning visits (some evening or weekends required)
This role is homebased with regular travel. 

About Us
The Fire Fighters Charity offers specialist, lifelong support for members of the UK fire services community, empowering individuals to achieve mental, physical and social wellbeing throughout their lives.

We provide confidential, personalised support to the whole of the fire services community, whether that’s at our centres, over the phone, online or out in communities.

We are looking for an Engagement Officer who can inspire the Fire and Rescue communities to support Fire Fighters charity and the work it carries out.

The Role
Building relationships with the fire and rescue services in your area, you’ll become an integral part of the local fire services community, you'll work collaboratively with our national team of fundraisers and to help secure much-needed income for the Charity.

You will provide talks to new recruits, making them aware of the services the charity provides for them as new service users, and encourage signups to individual giving schemes. You will work with your team to maximise recruitment, re-engagement and retention of individual supporters.

With a flexible approach, you will be responsible for planning and scheduling your visits to stations, managing and maintaining personal data and recording outcomes on our Customer Relations Management (CRM) software. 

You will need to be able to travel across the region, which includes: Severn Park in Avonmouth (Bristol), Staffordshire and across the Midlands and parts of Wales.

This role is subject to a Basic Disclosure and Barring Services Check.

About You
We’re looking for an experienced fundraiser to join our team. You’ll need excellent communication skills, with the ability to communicate to a wide range of audiences, with the ability to deliver PowerPoint Presentations in a confident, and clear manner.

You'll need good organisational skills with the ability to prioritise workload, and work without close supervision. You'll also need to be competent on standard Microsoft packages, have efficient time management skills and a proficient use of social media and apps. 

This role requires you to be able to travel and occasionally stay away overnight. 

A good knowledge of the UK Fire and Rescue Service community is beneficial, and knowledge of legal requirements relating to Fundraising and Data Protection and Information Security principles is required. 

How to apply
We welcome applications from all sections of the community. When recruiting our new team members, regardless of the role, we are looking for people who share our values.

To apply for the role, please submit a short CV and covering letter via our online recruitment portal. If you do require any assistance with submitting your application, please contact us on [email protected]

Closing Date: Midnight 6 October 2025

We reserve the right to close this role early should we receive enough applications; early application is advised.

Due to the number of applications we typically receive, we are unable to contact applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful this time.

Ref 7161

Closing Date: 24 September 2025

Save the Children UK has an opportunity for a Portfolio Manager to manage our West and Central Africa (WCA) portfolio within the Global Impact group from January 2026 for 12 months. In this pivotal role, you'll oversee a diverse range of programmes and partnerships across the region, ensuring they are well-managed, strategically aligned, and delivering lasting impact for children and communities.

Working closely with Country Offices, donors, and internal colleagues, you'll manage risk, drive performance, and capture learning that shapes future portfolio opportunities. Success in this role will require strong portfolio management expertise, excellent relationship-building skills, and fluency in both English and French to engage effectively across the region. Above all, you'll bring a commitment to ensuring children everywhere can survive, learn and thrive.

Please Note: Even if this fixed-term WCA role isn't quite the right fit, we welcome you to submit your CV to be considered for other upcoming Portfolio Manager opportunities across Save the Children UK, including positions overseeing Portfolio's in regions such as the Middle East or East Africa that do not require French.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the Team

The Portfolio & Risk Team manages the SCUK International Restricted Portfolio, supporting Country Offices and local partners in achieving strategic goals. They collaborate closely with Country Offices and other members, offering expertise in programme management, donor compliance, and risk management. Their responsibilities include ensuring compliance, quality assurance, and addressing sensitive issues such as fraud, safeguarding, and safety/security concerns. The team also ensures that learning from the portfolio informs future partnership and portfolio opportunities.

Key Accountabilities

The Portfolio Manager for West and Central Africa (WCA) is responsible for overseeing the successful implementation of Save the Children UK's portfolio across multiple Country Offices in the region. This includes providing direct management support to Country Offices, ensuring compliance with donor requirements, and supporting the effective delivery of programmes and partnerships. Working with a high degree of autonomy, the postholder will lead on managing risks, issues and challenges specific to the WCA portfolio and escalate as necessary to senior colleagues.

The role works closely with the Senior Portfolio Manager for WCA and the Regional Portfolio Lead to ensure regional priorities are supported and delivered. This includes contributing to the effective development and implementation of regional and strategic partnerships, identifying and addressing systemic risks and issues across WCA, and capturing lessons learned to inform future portfolio development opportunities. The Portfolio Manager will also collaborate with colleagues across Partnership Engagement and Portfolio Development to strengthen new partnership opportunities in the region.

In this role, you will:

• Manage the delivery of Save the Children UK's (SCUK) portfolio by overseeing grant and contract management, ensuring compliance with donor requirements, and supporting Country Offices (COs) in achieving program deliverables and managing risks and issues.

• Provide oversight of risk management and portfolio performance, making informed decisions on issues, ensuring key performance indicators are met, and escalating concerns when required.

• Support portfolio development efforts, identifying new funding opportunities with COs, and maintaining up-to-date award and information systems.

• Monitor portfolio performance across designated regions, or other regions when resourcing help is requested, evaluating progress, ensuring adherence to SCUK policies, and ensuring compliance with donor and partner requirements, making adjustments where necessary to ensure success and sustainability.

• Develop and maintain strong relationships with key staff in Country Offices, offering operational support as needed to ensure quality programming and donor compliance.

• Work to ensure Country Office priorities drive SCUK support for programming, while fostering collaboration across relevant SCUK teams.

• Oversee relevant research projects, ensuring compliance with donor requirements and quality standards, and managing associated risks. Ensure quality assurance processes are completed for research projects, resulting in the right product for the right audiences and adherence to research ethics. Explore solutions for efficient management and synthesis of evidence and learning from SCUK-supported and external research to feed into future partnerships and portfolio design.

• Ensure continuous improvement by facilitating the sharing of lessons learned, best practices, and success stories to inform future portfolio and partnership development efforts and capture knowledge management across the SCUK portfolio.

• Support in identifying new funding opportunities, as follow on from existing awards and/or as part of the day-to-day interaction with donors and that this will be included in the central pipeline management. As directed by the Head of Portfolio Development, this role may be asked to support on proposal development as necessary.

About You

We are looking for someone with the following experience, competencies and skills:

• Project and Portfolio Management: Experience in managing portfolios across multiple Country Offices, with knowledge of donor compliance requirements and the proven experience of ensuring a portfolio of work is delivered on time, within scope, and in alignment with donor requirements and agreed outcomes.

• Risk Management and Mitigation: Proficiency in identifying, assessing, and addressing risks at both the portfolio and project levels, ensuring that strategies are in place to minimise or resolve potential issues.

• Stakeholder and Donor Relationship Management: Strong ability to develop and manage successful relationships with donors, strategic partners, and Country Offices, ensuring effective communication and alignment with organisational priorities.

• Monitoring, Evaluation, and Reporting: Skilled in overseeing the collection and analysis of data for portfolio performance, as well as financial management and ensuring effective monitoring and reporting to internal and external stakeholders.

• Knowledge Sharing: Ability to facilitate the sharing of best practices and lessons learned to enhance future portfolio management and development opportunities.

• Management Skills: Ability to manage a diverse portfolio, to ensure the portfolio's success across various regions and partnerships.

• Communication and Relationship Management: Proven ability to work effectively in a team and build strong relationships with colleagues from different organisations, functions, and cultures. This includes excellent communication skills for engaging with multiple stakeholders, including Country Offices, donors, and internal teams, ensuring clear and effective dissemination of information and fostering collaboration.

• Problem-Solving and Analytical Skills: Good attention to detail with the ability to identify risks, assess potential issues, and develop solutions that support successful portfolio delivery and overcome challenges across different contexts.

• Technical Expertise: A good understanding of program management, international development, and donor relations.

• Language Skills: Fluency in French (essential) and English.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Location & Ways of Working:

The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.

This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Homebased within the North West or North East

Full-time, 35 hours per week

Are you called to Mission?

Do you want to help bring life in all its fullness to people living in poverty across Asia and Africa in the name of Jesus? Do you enjoy building relationships, public speaking, and strategic thinking? Are you able to inspire others to bring lasting change? If so, we would love to hear from you!

You may have thought that leprosy is an ancient Biblical disease, but today someone is diagnosed with leprosy every two minutes. It is a disease of poverty, striking the most vulnerable. Stigma and discrimination mean many people with leprosy hide their symptoms for as long as possible, living in terrible fear of what will happen to them. But without fast treatment, leprosy can cause blindness and disable hands and feet. Rejection, isolation, hopelessness. We believe that this is not how God wants people to live. Will you join us to help end leprosy?

The Leprosy Mission (TLM) is the world’s largest leprosy-focused organisation, a pioneer in our field, with over 150 years’ experience serving people affected by this disease. We are a leading international development charity, working in nine countries across Africa and Asia. We are Christ-centered, following His leading to defeat leprosy and transform lives.

We are looking for an inspirational communicator to be the face of The Leprosy Mission. You’ll be working from home, based in either our North West region or North East region (your preference which), with extensive travel across your region. As part of a fun and supportive team, you’ll be changing the lives of people who have been rejected by society. We have a culture of growing and learning together, providing extensive training in fundraising and international development.  You’ll also have opportunities to visit projects overseas and see our work first hand.

We’re looking for:

• A relational public speaker, experienced in engaging audiences including churches and community groups
• Proven success in fundraising or sales
• A confident networker
• Experience of managing volunteers
• Excellent interpersonal and communication skills
• A willingness to work on Sundays and evenings as required, and occasional Saturdays
• The ability to develop and deliver a regional fundraising strategy.

TLM is an explicitly Christian charity, serving those of all faiths and none. There is an occupational requirement for the Community Partnerships Manager to be a committed Christian as you will be preaching and speaking in supporting churches. 

A valid UK driving license is an essential requirement for the role. The successful candidate will be required to undertake a work health questionnaire.

TLM has a zero-tolerance policy towards any abuse, neglect and exploitation of all people. Successful candidates are expected to understand, sign and comply with all organisational policies, including the Safeguarding Code of Conduct and the Safeguarding Children & Vulnerable Adults Policy. Recruitment to all roles within TLM includes criminal record checks and the collection of relevant references. A criminal record will not necessarily bar you from joining us as an employee; this will depend on the circumstances of any offences. We are committed to diversity and welcome applications from appropriately qualified people from all sections of the community, who have permission to work in the UK.

To apply, and for more information on this role and the work of TLMGB. please visit our website.

Closing date: 9am on Monday 13 October 2025.

Preliminary interviews (via Zoom): Date to be agreed.

In-person interviews (Peterborough office): Monday 3 November 2025.

We may close the vacancy early depending on the numbers of applicants. To avoid disappointment, please apply early.

Registered Charity number 1050327.

Overall purpose of the role

To lead the development of a regular giving and legacy programme at the AHF, and to support the Director of Programmes/Deputy CEO in development and management of a major gifts programme during the AHF’s 50th Anniversary campaign, with possibility for continued role thereafter. The post holder will be responsible for developing systems to monitor and increase the number of regular and legacy donors to the AHF, including stewardship opportunities, and will assist in prospect research, qualifying, cultivating, and stewarding major donors.

2 Specific Duties and Responsibilities

1. Work closely with the Director of Programmes/Deputy CEO on development and delivery of the anniversary programme of activities, with particular focus on research to identify potential invitees to and engaging attendees at and after campaign launch and closure events, exhibition launches in Belfast, Glasgow, Cardiff, and London, and an industry-facing conference in London.
    
2. Develop and manage a legacy programme for the AHF including stewardship activities; develop and manage a personal portfolio of legacy donors, including making asks of existing regular supporters to consider legacies and development and drafting of legacy proposals and contracts.
    
3. Develop and manage a programme of higher-level regular giving (over £500 per annum), including stewardship activities and making asks of regular supporters to increase their giving.
    
4. Support the Director of Programmes/Deputy CEO, and CEO, with identification and management of a growing portfolio of major gift prospects, including supporting major gifts asks and helping Director of Programmes/Deputy CEO and CEO with ongoing cultivation and stewardship of major donors.
    
5. Lead on managing the AHF’s donor database, Beacon, ensuring the data is up to date with giving from Charities Aid Foundation and other external gifts, that fundraising activity is appropriately recorded on the database, and that our records are fully compliant with data protection legislation.
    
6. Work closely with the Communications Office and consultants supporting the AHF’s 50th Anniversary campaign, with an eye on developing and maximising opportunities to introduce the AHF to new potential supporters and to bolster our key messaging with those already known to us. As part of this work, sit as Secretary of the AHF Communications and Anniversary subcommittee of our Board.
    
7. Develop and maintain a reporting structure to keep AHF SMT and Board up to date with fundraising activity and opportunities.
    
8. Responsible for maintaining the AHF’s log relating to Donor Due Diligence and assisting the Director of Programmes & Deputy CEO with maintaining appropriate policies related to fundraising, including those associated with donor due diligence.
    
9. Contribute to the development and delivery of new ways of working at the AHF that will see our organisation build and maintain greater philanthropic fundraising success, including bringing examples of best practice from other charities. Assist with other tasks and activities as required, particularly those activities and processes that support the wider engagement of potential supporters with the AHF’s work.

3 Person specification

Essential

• At least five years of experience in fundraising at a charity or educational institution, including at least three years of front-line engagement with supporters;
• Knowledgeable about the processes and legislation surrounding UK fundraising, including data protection and
• A pro-active leader, with demonstrably excellent interpersonal, influencing and negotiating skills;
• Excellent organisational skills, with the ability to multi-task, and both verbal and written communication skills;
• Enthusiastic, self-motivated and target-orientated; able to work effectively on own initiative, set appropriate priorities, delegate where appropriate and meet deadlines;
• A confident and engaging presenter and speaker;
• Demonstrable ability in problem solving in response to challenges posed;
• Excellent stakeholder management skills and a track record of collaborative work with external partners;
• Demonstrable interest in and commitment to the AHF’s mission – to help deliver a sustainable future for historic buildings throughout the UK through community enterprise;
• Strong numeric and financial skills; and
• A commitment to achieving beneficial social outcomes through heritage.

Desirable

• Experience working in a heritage-related charity.
• Experience building or managing legacy programmes.

At People for Animal Care Trust (PACT), we rescue, rehabilitate, and rehome animals in need — but none of this is possible without the generosity of our supporters. Every pound raised funds safety, shelter, medical care, and second chances for animals who deserve a brighter future.

We’re looking for a talented and driven Fundraising Manager to lead our income generation and marketing activity, ensuring that every campaign, every partnership, and every piece of content inspires action and delivers results.

This is a mission-critical leadership role that blends strategic thinking with hands-on delivery. One moment you’ll be pitching a corporate partnership, the next you’ll be guiding your team on a multi-channel appeal or reviewing a national PR opportunity. You’ll walk into every meeting with purpose, creativity, and a clear connection to the difference you’re making for animals every day.

You’ll Thrive If You:

Ø  Have a proven track record in exceeding fundraising targets across multiple income streams.

Ø  Can lead with creativity, strategy, and empathy — bringing out the best in people.

Ø  Understand how to connect audiences emotionally to a cause.

Ø  Can manage budgets, campaigns, and compliance with confidence.

Ø  Are motivated by the knowledge that your work has a direct, life-changing impact.

Your Mission:

Ø  Lead a motivated team to deliver PACT’s fundraising strategy.

Ø  Build lasting relationships with donors, partners, and stakeholders.

Ø  Create and deliver high-impact fundraising campaigns integrated with marketing activity.

Ø  Grow our brand reach and supporter engagement through compelling communications.

Ø  Ensure every supporter interaction reflects our gratitude, values, and mission.

Be the reason a rescue story can be told.
Be the reason an animal finds safety and a second chance.

What We Offer:

Ø  A meaningful role in animal rescue and sanctuary work.

Ø  Supportive and inclusive team culture.

Ø  Ongoing professional development and CPD opportunities.

Ø  20 days annual leave plus bank holidays (pro rata for part-time).

Ø  Pension scheme and wellbeing support.

Location: Flexible / Remote (UK-based), travel required
Salary: £40,000
Contract: Full-time

About Us

We are building something unprecedented.

The Waqf Fund for Muslim Education is a groundbreaking new initiative with a bold vision: to establish the best schools, with the best teachers, providing the best education, producing the next generation of exceptional leaders, entrepreneurs, educators, and public servants.

Rooted in the Islamic tradition of Waqf (endowment), this fund will be a perpetual source of investment into the education and future of our children, empowering them to serve humanity with excellence, integrity, and purpose.

This is not just a fundraising role. This is your opportunity to help lay the foundation of an educational legacy that will echo for generations to come 

The Role

As our Fundraising Manager, you will be the driving force behind developing, launching, and delivering a dynamic fundraising strategy to secure significant and sustainable support for the Waqf Fund.

Your role will combine strategic thinking with hands-on delivery from engaging high-net-worth donors and institutional funders, to inspiring grassroots giving from communities who believe in the transformative power of education.

Key Responsibilities

• Strategy & Planning – Develop and implement a multi-year fundraising strategy aligned with the Fund’s mission and values.
• Major Donor Engagement – Identify, cultivate, and steward high-value donors and partners, building long-term, trust-based relationships.
• Community Fundraising – Mobilise grassroots support across the UK Muslim community, creating campaigns that inspire giving at every level.
• Institutional Funding – Explore and secure grants, sponsorships, and partnerships from trusts, foundations, and corporate supporters.
• Events & Campaigns – Design and deliver fundraising events, both in-person and digital, that engage and inspire.
• Waqf Awareness – Champion and educate donors on the concept of Waqf as a sustainable, faith-driven model for impact.
• Impact Reporting – Work with the leadership team to demonstrate the difference donor support is making, through compelling storytelling and data.

About You

We’re looking for someone with a rare combination of heart and hustle. You will:

• Have a proven track record in fundraising, business development, or sales, ideally in the charity or education sector.
• Understand the values and motivations of Muslim donors, with sensitivity to cultural and faith contexts.
• Be a confident communicator, able to inspire at a boardroom table and from the mosque pulpit.
• Have experience in building a fundraising function from scratch (preferred but not essential).
• Be highly organised, results-driven, and not afraid to roll up your sleeves.
• Share our vision for transforming education and believe deeply in the power of giving for lasting change.

What We Offer

• A chance to be part of a historic, first-of-its-kind initiative in Muslim education.
• The opportunity to shape and grow a pioneering fundraising programme from the ground up.
• Flexible working arrangements and a supportive, mission-driven team.
• A role where your work will leave a lasting legacy for generations.

How to Apply:
Send your CV and a covering letter outlining your passion for this role and how your experience aligns with our vision.

We are looking for a successful Individual Giving Manager to join our dynamic Fundraising Team. You will be developing and delivering innovative fundraising strategies to grow our individual donor base, maximise supporter retention, and expand legacy giving.

This is a fantastic opportunity for a motivated fundraiser to play a pivotal role in increasing SANE’s income and building lasting relationships with donors.  This role would also suit a person who is looking to take a step up to a manager’s role to showcase your talents.

This is a new role.

About You
We are looking for a passionate and creative individual giving fundraiser or marketeer to develop and drive forward the programme. You will have a track record of delivering against income targets and KPIs and be experienced in delivering campaigns and activities on time and within budget.

With excellent writing and communication skills, you will be able to build strong relationships with key stakeholders both internally and externally. 

Key Responsibilities:

Develop and Manage Individual Giving Campaigns:

Help design and implement engaging individual giving campaigns across multiple channels (direct mail, digital, email, telemarketing, etc.).
Plan, manage, and execute regular giving programs, aiming to grow a sustainable donor base.
Monitor and report on campaign performance, using data to optimise and drive continuous improvement.

Recruitment of New Donors:

In conjunction with your line manager drive the recruitment of new individual donors through online and offline channels, focusing on building long-term relationships.
In conjunction with your line manager develop strategies for donor acquisition via social media, digital marketing, and fundraising events.
Create and manage lead generation initiatives to convert prospects into committed supporters.

Develop and Run Legacy Campaigns:

Design and deliver targeted legacy giving campaigns to raise awareness and increase donations through bequests and regular giving.
Ensure legacy messages are communicated effectively across different touchpoints, including online, print, and events.
Cultivate and steward legacy supporters, ensuring they feel valued and part of SANE’s vision.

Direct Marketing and Social Media:

Work closely with the Digital Marketing Team to create content for direct marketing and social media to encourage donations and engage with potential donors.
Collaborate with the Media and Communications Team to ensure that fundraising messages are compelling, on-brand, and reach the right audience.
Measure and analyse the impact of digital fundraising and social media efforts, making data-driven decisions to improve engagement.

Website and Digital Fundraising:

Work with the Digital Marketing Team to ensure the charity’s online donation platforms are optimised to drive conversions and facilitate a smooth giving experience.
Work with the Digital Marketing Team, Deputy Head of Fundraising and COO to develop strategies to integrate online donation opportunities within the website, social media, and email communications.

Donor Stewardship:

Develop and implement strategies for donor stewardship, ensuring individuals are thanked, informed, and engaged post-donation.
Maintain a regular and consistent program of communications with donors, keeping them updated on the impact of their gifts.
Identify opportunities to upgrade donors to higher giving levels and inspire loyalty.

Collaboration and Reporting:

Work closely with the Services and Media and Communications Teams to gain SANE Services statistics, case studies and up to date on general mental health information, to align individual giving efforts with broader fundraising strategies.
Provide regular reports on campaign progress, income generation, and donor acquisition metrics to the line manager.
Assist with donor relations and events as needed to nurture relationships and engagement.

The Communications and Engagement Partner will bring communications experience and expertise that will help us establish a strong voice for Hope and Healing. You’ll be a key part of the Hope and Healing team, and you’ll work closely with our expert Communications and Marketing team, making sure our teams are connected. In addition to being part of the development of the Hope and Healing project, you’ll have the chance to develop your communications skills by working with expert colleagues.

You’ll lay the foundations for our communications work across the Hope and Healing project, leading on our communications plan, developing our online presence and materials, coordinating events and helping us spread the word about the project in a way that reflects our values.

You’ll also contribute to our early Hope and Healing development work, leading scoping and discovery activities to help us identify where, how and with whom we can best work to achieve our project ambitions. You’ll help ensure that we gather and mobilise learning from the early stage of the project, with a particular focus on listening to people’s stories. 

Church Engagement & Fundraising Advisor

Permanent, Full Time, Hybrid working (You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days).

Location: London

Salary: £46,666 per annum

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too. 

About the role

Reporting in to the Church & Supporter Engagement Lead, the Church Engagement & Fundraising Advisor will lead and inspire a team of Church Engagement & Fundraising Officers, ensuring exceptional stewardship and engagement with churches, Christian Aid groups,
and the wider public to support Christian Aid’s values and goals.

The post-holder will oversee the stewardship of existing churches, re-engage lapsed supporters, and acquire new ones while equipping and motivating supporters to give, act, and pray against global poverty and injustice.

Some of the main responsibilities of the Church Engagement & Fundraising Advisor will include:

• Management of a team of Church Engagement & Fundraising Officers, fostering a collaborative mindset and creating an environment that promotes the exchange of ideas and knowledge.
• Build trusted relationships with churches, groups, and individuals, ensuring strong connections between teams for effective stewardship and seamless information-sharing.
• Actively identify and engage the most supportive churches across England, inspiring them to give, act, and pray with Christian Aid through tailored programmes of activity.
• Development and delivery of impactful plans to engage our existing supporting churches in key appeals and campaigns.
• Cultivate a culture of continuous learning in relation to supporter care, including communications with supporters, with a focus on Christian Aid Week, Christmas, emergency appeals and priority campaigns.
• Recruit and empower volunteers to build capacity and deliver maximum impact, modelling accountability and striving for cost-effective solutions that streamline decision-making and foster consensus.
• Representation at Christian events, conferences and festivals, aimed at raising our profile with church audiences, maintaining support with our existing churches, and growing prospective churches to support Christian Aid and maximise our impact.

About you

Who we are looking for

Essential: 

• Demonstrable experience of leading and managing staff, leading and working collaboratively with colleagues across distances, maintaining vision and energy and translating that vision into practical work plans.
• Developed knowledge of churches, church networks, fundraising practice, and of volunteer management.
• Highly developed presentation skills in public.
• Experience of working with churches, ecumenical movements and churchgoers.
• Developed interpersonal skills with the ability to build relationships and influence, both internally and externally.
• Ability to work unsupervised, under pressure and juggling multiple priorities.
• Ability to handle unsocial hours and travel throughout the region and, on occasion, internationally.
• Ability to drive.

Desirable:

• Good knowledge of theology and global development issues.
• Experience of leading an income generating team and driving growth from community audiences.
• Experience of preaching and leading worship creatively.
• Demonstrable ability to inspire and motivate volunteer leaders.
• Access to a car.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

The IOP exists to help physics and the physics community deliver on their potential for our lives, our society, our planet.

Together with our members and leaders from the world of physics and beyond, we have identified three priorities of Skills, Science and Society which must shape our work over the next five years if we are to achieve our mission.

We are very proud of our new innovative strategy, our priorities and our principles.

Here at the IOP we are looking for Manager, Corporate Partnerships for a fixed period of 18 months to support us in our mission.

What is it like working at the IOP?

The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries, professional development opportunities and generous benefits.

Our comprehensive benefits package including:

• An excellent pension scheme - (up to 12% company contribution)
• Private medical insurance, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
• Floating bank holidays (choose where to take your bank holidays throughout the year)
• Generous annual leave (25 days starting as a standard)
• Flexible working and much more!  

The Role

What will I be doing?

• Create a powerful alliance of Corporate Partners to influence science strategies and investment in areas such as advanced sensing, photonics, quantum technologies, semiconductors, renewable energy, autonomous systems and medtech
• Secure long-term relationships by delivering impactful services that meet partners’ needs: working with cross-organisation teams to drive take up of IOP membership, professional registrations, thought leadership articles and access to publishing content
• Manage risks and ensure financial sustainability of the Corporate Partners Alliance

Projects you work on may include:

• Deliver annual series of leadership visits to Corporate Partners organisations to explore interests and common priorities around skills, R&D, infrastructure and business support
• Manage and deliver science insights and advocacy activities with Corporate Partners, via high-level meetings with senior stakeholders in government, industry, finance and academia
• Facilitate ideation workshops, prepare briefings and produce reports to develop new insights and seed new activities to support IOP and partner priorities

Who will I work with?

• Executive Directors and Chief Technology Officers in large R&D intensive businesses
• IOP leadership and cross-organisational teams including our publishing company
• Closely with IOP Associate Director for Science, Business and Data Insights

You are likely to have the following experience

• Credibility in building corporate partnerships with c-suite and senior leaders in R&D intensive, large businesses
• Knowledge of working at the interface of government policy, business and academia regarding science, technology and innovation
• Experience of implementing projects that involve managing senior stakeholders and decision makers in business and securing income targets

Ideally, we hope you’ll apply if your skills include:

Essential Criteria

• Organisational skills – ability to work with minimum supervision, prioritise workload, and  handle multiple tasks.
• Interpersonal skills – ability to positively communicate with others; the confidence to listen and understand.
• Communication skills – ability to express information clearly and effectively in written and oral form.

Nice to have

• Understanding of physics/a physics undergraduate degree or equivalent.
• Experience of a membership organisation.

The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity. We know that not every candidate fits into a neat little box, and that's okay! So, even if your experience looks a little different from what we’ve identified but you believe you’d bring passion, creativity, and a willingness to learn, we’d love to learn more about you!

Application

Alongside your CV, please ensure you include a cover letter stating how you meet the person specification. 

How will I be working?

The Institute of Physics is an inclusive employer and our people are at the heart of our approach to delivery. Following the impact of COVID-19, we have developed a new, innovative and exciting trust-based model of flexible working called How We Work. This empowers our staff to choose both individually and as a team how, when and where they work to deliver the goals of the organisation, acknowledging that there will be occasions where in-person meetings, collaborations and events will help generate greater impact. The How We Work initiative is based on the principles of collaboration, trust, flexibility and agility. You will be allocated a ‘base’ office which can also be a chosen place of work. 

Why should I want to work for the IOP?

The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society. There’s never been a more exciting time to join the IOP - watch our film to find out more about our work. 

To apply for this role please click the link below, best of luck with your applications!

The IOP is committed to promoting a culture that is inclusive and welcoming to all individuals whilst celebrating diversity.

We recognise personal unique characteristics, should you require any reasonable adjustments to support you in your application and/or throughout the recruitment process please do not hesitate to reach out to us for support.

The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.

Job Title: Known internally as Relationship Manager (South Coast)

Location: Home-based covering South Coast of England. This role covers Hampshire, Sussex, Surrey or Dorset. Candidates must live in one of these counties to be located in close proximity to our supporters. Applications from those due to move in the region will be consider - please make this clear within your application

Additional requirement: Access to a car and the ability to drive is required as the role requires frequent travel across the region to attend meetings, events and training

Hours: 35 hrs per week                                    

Contract type: Permanent

Salary: £34,616 per annum

What we do: We help young people through cancer

How we work: We’re Determined, United, Spirited and Kind

What we’re looking for:

• Someone with a successful track record of building strong internal and external relationships and generating income ideally from community and corporate opportunities
• Someone who can create and deliver strong stewardship plans to maximise income and retain our supporters
• Someone with a growth mindset who is solution focused. Someone who can manage their time and workload, and utilise our given processes, systems, and parameters to overcome barriers
• Someone who can deliver a personal portfolio within an overall Regional Fundraising team target, demonstrating an understanding of how to mitigate risk and maximise return on investment

What we offer: 

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day-to-day work and refocus.
• Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26thDecember, and 1st January or any substitute bank holidays for these dates) for other dates off. 
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants. 
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave. 
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities. 
• Health Cashback Plan: access a health cashback plan to cover medical expenses. 
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
• Discount scheme: access exclusive savings at various high street retailers and gyms. 
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance. 

How to apply: 

You’ll need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.

Key dates:  

Applications by the end of 21st September. 1st interviews held online on 24th and 26th September, and 2nd interviews held face to face in Teenage Cancer Trust head office in London on 2nd October.

Our commitment to inclusion and accessibility: 

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.  

Should you require any assistance or adjustments to support your application or interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team.

We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description. If you would like to opt into this scheme, please tick yes on the application form.

Privacy and Safeguarding: 

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).  

For information on how we collect, store and process personal data please get in touch with the HR Team.

Job Title: Engagement Manager

Reference Number: V555

Location: Dumfries and Galloway - West - Home and Community working

Contract Type: Fixed Term – 31st March 2026

Hours: 17.5 hours per week

Salary: FTE £25,625 (Part time as advertised £12,813)

DBS/PVG: PVG Required

Job Family: 3

Line Manager: Kim Maxwell – Delivery Leader

Closing date: Monday 22nd September – we reserve the right to close this application early if we receive sufficient applications

Interview Date/s: TBC

Anticipated start date: TBC

We reserve the right to close this vacancy early if we receive sufficient applications

Volunteering Matters  

Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.

 What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.

 How we do this

We support people to share their time and skills to help others and tackle big challenges in their communities.

· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.

· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.

· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.

· We connect businesses with communities, creating meaningful employee volunteering projects.

· We show the impact of volunteering and social action, proving how it changes lives for the better.

 Our promise to volunteers

We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.

It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong. 

Job Purpose

We are looking for a talented, dynamic, and professional Engagement Manager to join our team in Dumfries and Galloway, working specifically in the West of the region. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values. 

As our Engagement Manager, you will directly support people aged 16+ who may have complex and challenging barriers to securing a positive pathway.  This will include barrier identification and removal, supporting pre volunteering activity as well as volunteering placements in their local area. 

You will identify, develop, and manage partnerships with charitable and not-for-profit organisations across the West of Dumfries and Galloway, building an effective presence within the third sector locally.  You will create diverse, high-quality, structured volunteering opportunities with charity partner organisations, ensuring that volunteering roles reflect the needs and interests of those we support. You will also support the creation of strong referral pathways into our service, and beyond it, building on a knowledge of existing provision

 Here is some of what you’ll be doing, please refer to the full job description for full details: 

• Engaging directly with people to understand their wants, needs and aspirations and determine the best opportunity for each person, and provide the support they need in advance of volunteering.

• Developing and maintaining good relationships with referral partners such as The Council, DWP, SDS etc to ensure a steady stream of referrals are received.

• Identifying, creating and developing relationships with new charity partners or agencies to provide bespoke and tailored volunteering opportunities.  These opportunities will support the individuals supported to gain experience, confidence and support them on route to a positive destination.

• Supporting with funding applications and opportunities

• Researching and engaging with partners to provide required coverage of placement sector.

• Managing the risk assessment, quality assurance and audit processes as appropriate.

• Ensuring monitoring, impact and evaluation information and data is collected and that the project meets it’s agreed targets, reporting format and schedule.  Assist the Delivery Leader by preparing reports to funders.

• Ensuring all the above is done with excellent record keeping, in accordance with compliance requirements.

• Promoting and representing Volunteering Matters and across Dumfries and Galloway.

• Contributing to the wider Volunteering Matters staff teams, upholding our values at all times.

 Our Values & Way of Working

In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. 

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter. 

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:

· Flexible Working by Default (re hours & place of work) 

· Unlimited Annual Leave 

· Employee Pension scheme 

· Life Assurance 

· Cycle to Work Scheme 

· Season Ticket Loan 

· Employee Assistance Programme 

· Enhanced sick and family leave.

· Lifestyle Discount Scheme

We are also open to discussing job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

Policy on AI-Generated Applications 

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. 

To Apply

Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.

Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement.

If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. Whether you're a candidate looking for more information or with an HR query, please don’t hesitate to get in touch.

Are you a visionary leader with a passion for volunteer supported services? Do you thrive in dynamic environments and want to make a real difference in the lives of witnesses and onboarding a diverse team of volunteers?

Victim Support is seeking an inspiring leader to join our Witness Service Mobilisation Team as the Head of Volunteering - Witness Service. In this pivotal fixed term role, you will lead the strategic development and operational delivery of the volunteering workstream during the Witness Service mobilisation, ensuring a diverse, skilled, and engaged volunteer workforce that enhances Witness Service delivery. You will develop and implement a volunteering strategy, update operational frameworks, manage risks, and champion diversity and equity goals. You'll also be responsible for engaging volunteers through the transition of the Witness Service, designing recruitment and onboarding strategies, and raising the profile of volunteers both internally and externally.

The role is full-time, flexible working available, fixed term until 31 March 2026.

What We Offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

The role involves working with sensitive and potentially traumatic subject matter and Occasional travel to attend meetings will be required.

As Witness Service Head of Volunteering, you will:

• Create and deliver a Witness Service mobilisation plan delivering the mobilisation project outcomes within the Witness Service volunteering strand.
• Develop and implement a volunteering strategy aligned to organisational and mobilisation priorities inclusive of diversity and equity goals.
• Update operational frameworks and formal volunteer policies.
• Manage risks and issues related to volunteering.
• Communicate and engage with volunteers regarding the transition to Victim Support.
• Design and implement recruitment and onboarding strategies reflecting community diversity.
• Lead and manage the volunteering mobilisation team, providing strategic direction, coaching, and development.
• Collaborate with senior leaders and operational teams to embed volunteering into service delivery and organisational culture.
• Provide expert leadership and advice on volunteer management practices, policies, and systems.
• Represent the Witness Service Mobilisation externally to promote volunteering and build strategic partnerships.
• Oversee volunteer engagement initiatives, including recognition programmes and forums.
• Provide regular reports to governance boards and senior leadership teams on progress, challenges, and volunteer metrics (recruitment, retention, training completion)

You will need:

• Proven experience in developing volunteer strategies
• Experience in data analysis and impact reporting
• Expertise in designing and delivering diverse volunteer management, systems and policies
• Strong leadership and stakeholder management skills
• Budget management and financial accountability
• Knowledge of the funding landscapes, and regulatory frameworks
• Emotional intelligence, empathy, and the ability to influence and inspire

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

• Shortlisting 06-10-25.

• Applicants will need to be available for interview on 13-10-25

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

OVERVIEW

Rising Sun Domestic Violence and Abuse Service (Rising Sun) is an independent charity in Kent working to prevent domestic abuse and improve the lives of survivors and their children suffering from its effects. We have an ambitious vision for a world in which women and children live free from actual or threatened domestic abuse and all forms of violence.

Our team provide a range of services to adults and children who’ve experienced domestic abuse. We understand the impact of domestic abuse on survivors, so we listen to individual needs and respond in a trauma informed way. We provide one-to-one support and also deliver therapeutically informed group programmes to help survivors to recognise healthy/unhealthy behaviours in relationships and to understand the impact of domestic abuse. Bringing survivors together validates experiences and enables them to draw strength from one another.

JOB PURPOSE

As one of our High Support Needs IDVAs you will be part of our experienced and dedicated adult team reporting to the HSN IDVA Manager covering the Ashford District area, and your role will include a mixture of remote and office working. You’ll be providing a high-quality, frontline service to survivors of domestic abuse and play a crucial role in advocacy, risk assessment, safety planning and empowerment for our clients with more complex needs. You will assist them in recognising the features and dynamics of domestic abuse which are impacting their situation, and help them to regain control of their lives. You will support them to make informed and safe choices and to move forward.

Alongside working with survivors, you will develop and maintain productive relationships with partner organisations to strengthen multi-agency working and improve service outcomes for survivors.

We are looking for someone with a genuine passion for supporting people who is confident, resilient and has the ability to build strong relationships.

You will have experience of delivering domestic abuse interventions with survivors, including some whose individual circumstances are more complex. This might include clients with issues such as homelessness, poor mental health or drugs and alcohol use.

The nature of this work and being exposed to survivors’ trauma and challenges can have a negative impact on our own wellbeing as support workers, and therefore good self-awareness and the ability to recognise our own needs and put in place appropriate boundaries is essential. All team members are expected to exercise self-care and attend regular clinical supervision to mitigate the potential impact of vicarious trauma.

As part of our passionate and committed team of approximately 50 staff, our aspiration is that you will thrive and develop in this varied role. You will be contributing to the invaluable work of the Rising Sun and making a lasting difference to the lives of those who are impacted by domestic abuse.

Equal Opportunities

Rising Sun is an equal opportunities employer. We recognise intersecting identities, and value what having a diverse team brings, both in terms of effectively responding to client needs, and engaging with each other at work. We encourage applicants from all sections of the community; especially from minority groups, as we are on a journey to increase diversity in our team. Flexible working is available in most roles, and we strive to accommodate the needs of all applicants and team members.

MAIN DUTIES AND RESPONSIBILITIES

• Provide high quality case work support and information to victims/survivors who have experienced domestic and/ or sexual violence and have high support needs.
• Support those who are experiencing domestic and sexual abuse to access services to keep themselves (and their children) safe and address their needs
• Identify and assess the needs of domestic abuse victims using an evidence-based risk identification checklist while taking a trauma informed approach
• Provide 1:1 support to survivors in the Ashford, Canterbury and Folkestone and Hythe districts, either over the phone, in community venues or at Rising Sun offices
• Manage a caseload in accordance with organisational policies and procedures and adhere to confidentiality
• Work as part of a team, supporting colleagues and building positive working-relationships with team members
• Attend regular clinical supervision and case review meetings
• Hold weekly information and advice drop in sessions and facilitate relevant programmes when required i.e. Freedom Programme
• Participate in street walks to meet and build relationships and trust with street homeless
• Advocate for high risk victims with agencies who can help to address the domestic abuse by:
  • Understanding the role of all relevant statutory and non-statutory services available to domestic abuse victims and how your role fits into them.
  • Providing advocacy, emotional and practical support and information to survivors including in relation to legal options, housing, health and finance. 
  • Effective partnership working with all key agency partners (including housing and other specialist services, such as drug and alcohol support) to address the safety of high risk victims and ensuring that their safety plans are coordinated particularly through the MARAC (multi-agency risk assessment conference).
• Identify training opportunities and provide training and support for housing staff and other relevant agencies as appropriate
• Work with volunteers (where appropriate) to enhance the capacity of the service
• Be responsible for personal well-being and exercise appropriate self-care
• Attend wider team meetings to share learning and feed into organisational developments
• Ensure that the service user is at the heart of all service delivery by encouraging participation in service development and reporting on their recommendations and complaints
• Be willing and available to work occasional evenings and weekends to support wider team activities such as representing Rising Sun at events (time off in lieu can be taken)
• Ensure publicity materials are effectively distributed as well as contributing to the development of literature

 General

• At all times work professionally and to a high standard, setting an example to the wider team and external partners
• Demonstrate a commitment to continued professional development, being responsible for personal learning and keeping up to date on research, relevant legislation, policy and practice, and other literature relevant to the role
• At all times protect the safety and security of the Rising Sun, service users, staff, volunteers and buildings, and the confidentiality of records and other information
• Uphold the rights of women, children and young people who have experienced domestic abuse, and proactively assess the gender specific, trauma informed needs and the safety of children and women to ensure that any risks/needs identified are addressed, having full regard to Rising Sun Safeguarding Children policy and Safeguarding Adults policy
• Ensure the effective implementation of Rising Sun’s policies and procedures and uphold the core values of the Rising Sun.
• Work across teams and undertake such other duties, appropriate to the grade and nature of the work, as may reasonably be expected.

This job description sets out the duties of the post at the time when it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.

PERSON SPECIFICATION

The successful candidate will demonstrate the following experience, knowledge, skills and attitudes. (D = Desirable)

Qualifications

• An accredited VAWG/domestic abuse qualification, e.g. IDVA / DAPA (D)
• Independent Sexual Violence Adviser (ISVA) qualification (D)

Knowledge and Experience

• A good understanding of the causes and dynamics of domestic abuse including its impact on survivors, children and young people, families and communities. 
• A sound working knowledge of housing, welfare and policy relating to domestic and sexual violence
• Thorough knowledge of safeguarding practice, procedures and legislation (adults and children)
• At least two years’ experience of working directly with survivors affected by domestic abuse
• Experience of working with survivors of domestic abuse with complex needs for example homelessness, mental health issues, drugs and alcohol dependency (D)
• Experience of managing own case load, working under pressure and prioritising workload
• Experience of risk assessment and management, and safety planning
• Experience of multi-agency partnership work
• Experience of facilitating group programmes (D)
• Experience of delivering training (D)

Skills and attributes

• Excellent listening, written and verbal communication skills.
• Personal resilience
• Good self-awareness and ability to exercise effective self-care
• Competent in the use of Microsoft packages i.e. Word, Excel and Power Point
• Effective negotiation, advocacy and interpersonal skills, at all levels
• Ability to collect and collate data and write reports as appropriate to this role
• Ability to be self-motivating, work on own initiative and as part of a team
• Ability to liaise and work well with a diverse range of stakeholders
• Strong crisis management skills

 Other

• A good understanding of cultural issues, and commitment to anti-discriminatory practice and equal opportunities.
• A commitment to the values and ethos of Rising Sun
• A commitment to fostering innovation in working practice
• A flexible approach to your work
• A commitment to respecting and valuing service users' perspectives and involvement in Rising Sun
• Able to drive and have access to a reliable car (D) (the post holder will be required to attend meetings and events across our areas of work)

Please visit our website to download and fill out an application form if you feel that this role would be a good fit for you, demonstrating how you meet the requirements of the person specification in your personal statement.