Supporter engagement officer jobs
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Member and Supporter Experience Officer (summer placement)
Team: Member and Supporter Experience
Location: Hybrid (split between home-working and London. London attendance on Tuesdays)
Duration: 3 months (2 July – 6 October)
Interview dates: Interviews will be conducted on a rolling basis while the role remains open due to the quick turnaround required for this position.
*This role sits within a pay grade with a pay range of £25,813 to £33,052, The salary on appointment will be set at the lower end of the pay range, to a maximum of £28,394 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
We will be conducting interviews on a rolling basis as suitable candidates apply, and we are looking for the successful candidate to start from 2 July.
Context and purpose of role
At the Ramblers, we are committed to providing our supporters with the very best experience possible, placing the Member and Supporter Experience Team at the heart of our operations. The team acts as the first line of support for members and supporters, responding to enquiries, managing interactions, and deepening engagement with the Ramblers.
This short-term placement provides hands-on experience in delivering excellent supporter service at the Ramblers. The postholder will support the Member and Supporter Experience team in responding to enquiries, maintaining supporter data, and contributing to improvements in the supporter journey.
Key responsibilities
Supporter Engagement
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Respond to supporter enquiries via phone, letter, email and social media in a timely and professional manner, and with professionalism, empathy and attention to detail.
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Escalate complex, safeguarding and complaint-related enquiries appropriately.
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Listen and respond to the needs of each supporter, understanding their motivations and experiences to foster long-term relationships.
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Acknowledge and thank donations and other payments in a timely and personalised manner.
Payment processing
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Process and manage in-bound financial payments in an accurate and timely manner
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Investigate and resolve any payment issues, liaising with supporters and the payment processor as needed.
Data integrity and CRM Management
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Maintain accurate records of interactions, transactions, comments, and complaints in the CRM system in accordance with data protection and Gift Aid Legislation.
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Support key supporter administration tasks (e.g. welcome pack data send)
Problem-solving and complaints handling
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Investigate and resolve low-level issues or complaints, liaising with other colleagues as required and keep supporters informed throughout the process.
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Handle complex technical enquiries related to our digital tools such as app, website, insight hub, with support from the team.
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Manage feedback and complaints, following established procedure with a focus on turning negative experiences into positive ones.
Volunteer support
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Provide support to office volunteers, ensuring they feel values and supported to carry out their tasks effectively.
Other
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Undertake such other duties as may be reasonably required of the post.
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Engage and proactively develop excellent working relationships across the organisation.
The person
Knowledge, Skills and Experience
Essential:
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A high standard of organisational, interpersonal and communication skills.
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An excellent telephone manner.
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An ability to maintain high levels of accuracy at all times.
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Ability to adapt style, tone and content to provide a tailored service to supporters.
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Ability to show initiative and determination to investigate and solve complex enquiries.
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Excellent time management and organisational skills enabling you to plan and prioritise incoming workloads to SLAs set.
Desirable:
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Experience of working in a busy customer/supporter service environment.
Personal Attributes
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A team player, develop collaborative, strong and effective working relationships.
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Empathetic and patient, with a genuine desire to help members and supporters.
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Positive and professional attitude.
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Proactive and self-motivated with the ability to work independently.
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Adaptable and flexible in a fast-paced environment.
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Strong sense of responsibility and accountability.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
Digital Officer
Hybrid working: This role is hybrid with a minimum of 2 days per week at the London office when opened, and visits to services as required.
Are you a creative, results-driven fundraiser with a passion for growing supporter engagement?
Join Shaftesbury as our Digital Officer and play a key role in bringing powerful stories to life, connect with audiences in meaningful ways and inspire people to support our work.
This is more than a digital role – it’s your chance to use creativity, data and digital innovation to build communities, spark engagement and drive real impact.
About Us
At Shaftesbury, we believe everyone deserves the opportunity to live a full and flourishing life. Guided by our core values—Open, Enabling, Inclusive and Courageous—we deliver high-quality disability services across adult care, children’s care and education.
We are committed to going the extra mile—creating opportunities for people to thrive, achieve independence, and feel part of their community.
The Role
As a Digital Officer, you’ll play a central role in growing and engaging our online audience across social media, email and digital campaigns. You’ll manage day-to-day activity across our social channels, creating compelling, on-brand content that resonates with supporters and reaches new audiences.
Key responsibilities include:
- Plan, schedule and deliver a steady stream of high-quality content across social media channels
- Actively build and nurture our online community
- Leading our email communications, creating and optimising campaigns that drive engagement, fundraising and long-term loyalty
- Use data and insights to test, learn and continuously improve performance across channels
- Work closely with colleague across the charity
- Support campaigns, events and contribute fresh ideas
- Stay ahead of digital trends
✅ What We’re Looking For
- Be creative and a digitally savvy communicator who knows how to turn ideas into engaging content
- Hands-on experience managing social media channels with a strong understanding of what works across different platforms
- Confident in creating a range of digital content
- Comfortable diving into analytics, using data to refine your approach and maximise impact
- Experience of email marketing and understand how to create campaigns
- Organised, proactive and detail focused.
What You’ll Get in Return
We recognise that our people are our greatest asset—and we’re committed to rewarding your impact:
- Recognition & Reward – including vouchers up to £50
- Excellent training and development opportunities
- Generous annual leave – 25 days + bank holidays (rising to 28 days + BH)
- Pension scheme
- ❤️ Death in service scheme
- Employee Assistance Programme
Why Join Shaftesbury?
Because every interaction, every connection, every opportunity—we create adds up.
From friendship to independence, from challenges overcome to new experiences, we believe it’s the sum of many things that makes life meaningful. At Shaftesbury, you’ll be part of a team that empowers people to take part, contribute and be valued.
️ Our Commitment
Shaftesbury is the disability charity that’s committed to enabling children, young people and adults to live a life that adds up for them.
What makes life liveable is never down to just one thing - it’s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up – to Shaftesbury.
Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives.
Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check.
Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.
✨ Ready to make your mark and drive real change? Apply today and help us build a future where everyone can thrive.
The client requests no contact from agencies or media sales.
Are you a creative, organised and proactive events professional with a passion for creating high-quality supporter experiences?
From intimate cultivation dinners to flagship stewardship moments, our high value events play an important role in building meaningful relationships with our most committed supporters. We’re looking for an exceptionally organised High Value Events Officer to play a key role in supporting the delivery of this varied and ambitious programme.
What does this role do?
As High Value Events Officer, you'll:
- independently deliver an assigned portfolio of events that support the wider events programme, including end-to-end management and on the day delivery.
- deliver the full event life cycle from planning, delivery and evaluation including the management of venues, suppliers, creatives and logistics.
- produce the creation of all event content and collateral from printed collateral, speeches and multimedia content, engaging and inspiring our supporters.
- manages cross organisational event project groups to agree event aims and objectives and to facilitate planning.
- work with a range of internal and external senior stakeholders including the Chief Executive, Directors, Trustees, UHNW supporters and celebrity ambassadors.
Interviews for this role are provisionally scheduled for 1st and 2nd July 2026.
Could this be you?
To be successful in this role, you’ll have solid experience working with high value supporters within the charity sector, and a good understanding of how engagement events support cultivation and stewardship in a philanthropic setting. You’ll be confident in taking ownership of your work, with the ability to manage priorities and deliver high-quality events with support from the High Value Events Team Manager.
You’ll be a strong communicator, comfortable building relationships with senior stakeholders and collaborating effectively across teams. Well organised and detail-oriented, you’ll be able to balance multiple projects and deadlines. Above all, you’ll demonstrate a genuine commitment to the mission and values of Dogs Trust and the impact of our work.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Are you ready to make a real impact every day? We're looking for a passionate and driven Fundraising Officer to join our dynamic Fundraising Team working from home, 37.5 hours a week.
This is an exciting opportunity to play a key role in growing vital, non-statutory income for Victim Support across a range of fundraising streams, including legacies, corporate partnerships and trusts.
If you're someone who thrives on building relationships, developing compelling fundraising materials and working collaboratively to drive meaningful change for people affected by crime and trauma, then we want to hear from you.
What we offer
At Victim Support we believe in attracting and retaining the best people and offer a competitive rewards and benefits package including:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role
In this role, you'll support and deliver fundraising activity across multiple income streams, with a particular focus on developing and growing income from legacies, corporate partnerships and trusts.
You'll build and manage relationships with prospective and existing supporters, develop high-quality applications and proposals, and contribute to effective supporter stewardship and engagement. You will play a key role in strengthening Victim Support's fundraising activity across the organisation, working collaboratively with colleagues and partners to maximise opportunities.
The role also involves supporting legacy fundraising activity, including responding to enquiries, stewarding pledgers and contributing to legacy marketing activity. Alongside this, you will support the development of corporate partnerships through prospect research, pitching, proposal writing and relationship building.
You'll ensure all activity is delivered in line with fundraising best practice, relevant legislation and organisational policies, while helping to embed a strong fundraising culture across Victim Support.
We're looking for someone who is proactive, organised and a strong communicator, with the confidence to build relationships and work both independently and as part of a team.
We're seeking candidates with the following competencies and attributes:
- Experience of securing income or contributing to fundraising activity (e.g. legacies, corporate, trusts)
- Excellent written skills, with the ability to develop clear, engaging and accurate fundraising content
- Strong interpersonal and relationship-building skills, with the ability to influence and engage a wide range of stakeholders
- Ability to work independently, take initiative and manage competing priorities effectively
- Strong organisational skills and attention to detail
- Good research skills, with the ability to identify and assess funding opportunitie
If you're ready to take initiative and grow your career in a supportive, values-driven environment, we'd love to hear from you.
This role is home-based (within England and Wales) with some national travel and overnight stays.
Please see the attached Job Description and Person Specification for further details.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Harris Hill is delighted to be partnering with an innovative international development charity to recruit a Communications & Supporter Engagement Officer, in a remote role.
This is an exciting opportunity to join a growing organisation delivering environmental and economic development programmes across Africa and Asia. The charity works with grassroots entrepreneurs, communities, businesses and local authorities to create sustainable solutions to environmental challenges, improving livelihoods and promoting a more circular economy.
As Communications & Supporter Engagement Officer, you will play a pivotal role in raising the organisation's profile, communicating the impact of their work and strengthening engagement with supporters, partners and wider audiences. Working across communications, marketing and supporter engagement, you'll create compelling content, develop impactful stories, manage digital channels and produce communications that support fundraising campaigns.
We are looking for a creative and proactive communications expert. You will have excellent writing skills, experience managing social media channels, an eye for design, confidence engaging with a range of stakeholders and a passion for using storytelling to drive impact.
In return, you’ll join a small, dynamic and collaborative organisation where you'll gain exposure to all aspects of the global charity and take on meaningful responsibility from day one. You'll have the chance to contribute ideas, build experience across a broad range of communications and digital activities, and see the direct impact of your work.
For more information, please get in touch with Harris Hill.
- Full-time, Permanent
- Remote working in the UK
- Salary £34,000
- Opportunity to travel overseas once a year.
- Annual team meeting and retreat in the UK.
- Occasional travel for charity events across the UK.
Closing date- Please apply today. Applications will be reviewed on a rolling basis.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Digital Engagement Officer
Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.
Digital Engagement Officer Job Summary
The Digital Engagement Officer is a key member of the Digital Marketing and Engagement department and will support the day-to-day running and development of our digital channels. They will work to drive engagement, reach new audiences and provide a smooth supporter experience.
The role will be responsible for writing, editing and uploading content to our website, developing test plans to optimise conversion, analysing performance, reporting back on learnings and feeding into plans for future improvement. The postholder will also help to enhance our email programme, from growing our opted-in supporter lists to shaping email journeys and test and learn activity to strengthen our email engagement. They will additionally support the wider digital engagement team, including contributing to social media community moderation.
This is a highly collaborative role, working closely with the wider Marketing, Communications and Engagement department as well as colleagues across Fundraising, Policy, Services and beyond to contribute to the digital elements of our marketing and communications strategy.
Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.
Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.
Business Support Officer
Contract: Permanent
Work Pattern: Full Time, 35 hours per week (1.0 FTE) (We are open to flexible hours and working patterns, including accommodating part-time and compressed hours where possible).
Salary: £37,198 per annum
Location: London Fields, E8. NCB promotes a hybrid, flexible way of working with 2 days working in the office.
The Vacancy
This is an exciting opportunity within the newly formed Centralised functions at NCB supporting the Business Support Team.
The post holder will lead the operational delivery of a range of activities for the Business Support Team, working closely with peers to provide coherent, consistent support to delivery teams. This will include oversight and management of people, tasks and activities according to business need, and supporting teams and directorates with business administration, facilities and organisation as well as project and event support.
A key requirement of the role is the ability to deliver consistent, high-quality outcomes at scale. The post holder will provide hands-on decision making across triage, planning, delivery and evaluation. They will work with cross-functional teams and external stakeholders, managing and directing the work of multiple concurrent activities in a fast-paced environment.
The role requires end-to-end ownership of tasks and projects, alongside strong stakeholder engagement, effective people management of a small team of staff, and the ability to balance competing priorities.
Financial oversight, including budget management and risk mitigation is essential to ensure efficient and sustainable operations.
The post holder will also work closely with peers to drive a culture of continuous improvement informed by a strategic, systems thinking and data driven mindset to optimise processes, enhance customer experience and improve delivery performance over time.
About NCB
For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.
Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.
The Benefits
- 30 Days Annual Leave
- Generous Pension Scheme
- Cycle to work scheme
- Flexible Working
- Winter Holiday Closure & Break
- Employee Assistance Programme
Closing date: 08:00am, Monday 6th July 2026
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.
No agencies please.
Resident Engagement Officer
Location: Home Based, covering theNorth East
Salary: £32,300 per annum plus £3,715 car allowance
Vacancy Type: Permanent, Full Time
It matters. So we’re bringing it closer to home.
Our customers have told us they want us to understand their needs at a local level, and to be more visible in the communities we serve. We’ve listened.
That’s why we’re creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next.
We need a Resident Engagement Officer, internally known as a Customer Engagement Officer, who is motivated by real community impact - someone who doesn’t just gather feedback, but turns it into meaningful change for customers and neighbourhoods.
This is your opportunity to work at the heart of our communities: building trusted relationships, amplifying customer voices, and helping shape the services we deliver every day.
What you’ll be doing
You’ll play a key role in making sure our customers feel heard, valued and able to influence decisions that affect the services we provide, their homes and communities.
In this role, you will:
- Deliver a wide range of engagement activities - from community events and workshops to digital and survey-based insight
- Build strong, trusted relationships with residents, including those from underrepresented or harder-to-reach groups
- Turn customer feedback into clear, actionable insight that drives service improvements
- Support colleagues across the organisation to engage effectively and confidently with customers
- Coordinate and support customer panels, forums and scrutiny groups
- Capture, analyse and share feedback to influence decision-making at all levels
- Promote engagement opportunities using a variety of channels to maximise reach and inclusion
- Work collaboratively across teams to ensure customer voice leads to real, visible change
- Represent Stonewater within local communities, partnerships and events
- Ensure all engagement activity is inclusive, accessible and aligned with regulatory expectations
What you’ll bring
You’re someone who connects easily with people and genuinely cares about making a difference.
We’re looking for:
- Experience in customer engagement, community work, or customer service
- Strong communication skills, with the ability to engage a wide range of audiences
- A natural ability to build trust and rapport with customers and community groups
- Good organisational skills and attention to detail
- An understanding of housing services or a strong willingness to learn
- A clear commitment to equality, diversity and inclusion
- Confidence working independently while staying connected to a wider team
- IT confidence, including using digital tools to support engagement
Location and flexibility
This role is home based, but you’ll need to live in the North / East and be happy to travel across the region to connect with customers and communities in that particular locality.
Why join us?
At Stonewater, our customer promise is “We are proud to make things personal; if it matters to our customers, it matters to us.”
This is a chance to help shape services that truly reflect what customers need. If you’re motivated by customer impact and want to be part of an organisation that is committed to listening and improving, we’d love to hear from you.
Appointment to this role will be subject to a satisfactory references, a satisfactory DBS and possession of a valid Right to Work document.
Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
To Apply
If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Individual Giving & Supporter Experience Officer
Salary : £28,500 per annum to £310000 per annum depending on experience.
Contract: Permanent
Hours: Full Time, 37 Hours Per Week (30 hours will be considered)
Location: Hatfield / Hybrid
About us
Herts Young Homeless is an independent charity that has supported vulnerable young people across Hertfordshire since 1998.
We’re a passionate, professional and supportive team, working together to prevent and relieve youth homelessness and help young people build positive, independent futures.
About the Role
We’re looking for an Individual Giving Officer to join our fundraising team and play a key role in growing our supporter base and income.
This is a brilliant opportunity to shape how we connect with supporters—building meaningful relationships, delivering impactful campaigns and helping to generate vital income that supports young people across Hertfordshire.
The role is offered on a full-time basis (37 hours, with 30 hours considered) and includes hybrid working.
The Difference You’ll Make
In this role, you’ll help transform compassion into action—developing engaging ways for people to support our work and feel connected to the difference they make.
You’ll lead on individual giving, from attracting new supporters to nurturing long-term relationships, ensuring every donor feels valued and inspired.
Your work will directly contribute to raising vital funds (with a target of £100k), helping us continue delivering life-changing support to young people facing homelessness.
What You’ll Be Doing
You’ll have a varied and creative role, including:
- Leading the delivery of our Individual Giving income stream, including donor acquisition, retention and stewardship
- Building and managing strong relationships with supporters, ensuring excellent and personalised supporter care
- Developing and delivering engaging campaigns, appeals and communications across email, digital and direct channels
- Creating and improving supporter journeys to enhance engagement and long-term support
- Using CRM data (Donorfy/Beacon) to segment audiences, generate insights and inform activity
- Monitoring performance, reporting on income and identifying opportunities for growth
- Supporting the delivery of seasonal campaigns and fundraising appeals
- Collaborating with colleagues to ensure consistent messaging and impactful storytelling
- Working with digital colleagues to maximise online engagement
- Ensuring communications are compliant, accurate and aligned with our values (including GDPR and Gift Aid)
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Supporting wider fundraising activity and contributing ideas for continuous improvement
What We’re Looking For
We’re keen to hear from people who are:
- Passionate about making a difference and motivated to support a meaningful cause
- Skilled at building relationships and engaging people from diverse backgrounds
- Creative and confident communicators, both written and verbal
- Comfortable using data and insight to inform decisions and improve outcomes
- Organised and able to manage multiple priorities and deadlines
- Positive, proactive and solutions-focused, with a “can do” attitude
- Committed to inclusive, respectful and ethical practice
You’ll also bring:
- Experience or understanding of fundraising, supporter engagement or communications
- Experience using a CRM system and digital tools (e.g. Mailchimp)
- Strong IT skills (Word, Excel, Outlook and reporting tools)
Knowledge of the voluntary sector, digital tools (e.g. Canva, Hootsuite) or youth homelessness is helpful but not essential—we welcome transferable skills and a willingness to learn.
What We Offer
We value our people and want you to feel supported and appreciated. We offer:
- A collaborative, knowledgeable and supportive team environment
- 25 days annual leave plus bank holidays (rising to 28 with service)
- An extra day off to celebrate your birthday
- Holiday purchase scheme and hybrid working opportunities
- Mileage reimbursement for work-related travel
- Pension scheme and Group Life Insurance
- BHSF Health Cash Plan and Employee Assistance Programme
- Blue Light Card discounts
- Company sick pay (subject to eligibility)
- Ongoing training and development, including secondments
- Long service awards, refer-a-friend scheme and monthly staff rewards
How to Apply
To apply, please visit our website and submit:
- Your CV
- A covering letter or short video highlighting your skills and experience
Closing date: 19th June 2026
Interviews planned for 30th June and 1st July 2026
If you need any reasonable adjustments during the application or interview process, please let us know—we’re committed to supporting you.
Our Commitment to Inclusion
We are committed to creating a workplace where everyone feels respected, valued and able to be themselves. We actively welcome applications from people of all backgrounds, identities and experiences, and challenge discrimination in all its forms.
Our Promise to You
We will always handle your personal data with care, integrity and respect, and will never share your information without your knowledge and consent.
Breaking the cycle of youth homelessness through education, advice and support for young people and their families

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Title: Communications and Engagement Officer PT, 3 days per week
(Fixed Term Contract – 21 months June 2026- March 2028)
Reports to: Assistant Curator
This is an exciting part-time position to help develop our new Seeing Nature, Shaping Culture: Art and Identity in Prehistory project. The Communications and Engagement Officer will play a key role in delivering this new project, a major two-year exhibition project funded by the National Lottery Heritage Fund. The role will involve the coordination and promotion of a community activity programme to reflect the objects and themes in the two main exhibitions ‘Iron Age Farmsteads’ and ‘Shaping Britain: the influences of European Cultures on Prehistoric Britain.’
The post-holder will help to design, deliver and promote an inclusive community programme that connects new audiences with Prehistoric Britain through creative, hands-on activities and interpretation of the planned exhibitions, working closely with the Assistant Curator to create partnerships with local cultural organisations and recruit visitor experience volunteers. The post will involve working weekends and some bank holidays.
Celtic Harmony is a charity that aims to improve the well-being of children, young people and adults through engaging, interactive experiences with the visual heritage of Prehistory and through the lifelong learning programme, creating a more sustainable future in harmony with the natural world.
Location: Celtic Harmony Camp has been awarded the Hidden Gem accolade from Visit England and is a reconstructed Iron Age settlement nestled in acres of Hertfordshire woodland - with plenty of clean air! The office is located in The Prehistory Centre with all modern amenities, own transport is recommended as we are in a rural setting.
Relationships
- The Communications and Engagement Officer is accountable to the Assistant Curator in all matters.
- The Communications and Engagement Officer develops and delivers community activities that speak to the themes of the exhibitions.
- The Communications and Engagement Officer works in collaboration with the Assistant Curator and CEO to develop and market community activities.
- The Communications and Engagement Officer supports and reports to the Assistant Curator and CEO for the collaboration with community groups.
- Proactively contribute in team meetings and initiatives for new initiatives and events.
Key deliverables of the role:
- Design, coordinate, and deliver accessible community activities and events such as after school clubs, society tours, U3A talks, Saturday clubs for young people, in accordance with the exhibition programme.
- Support the Assistant Curator in developing inclusive interpretation for the individual exhibitions and create partnerships with cultural organisations to participate in the community programme.
- The promotion of community events through copywriting and creation of visuals offline and online via social media
- Ensure that activities are accessible to diverse audiences and aligned with safeguarding and risk assessment requirements.
- Support in organising and running community workshops and exhibition events.
- Recruit, supervise and support for visitor experience volunteers.
- Collect, record, and maintain monitoring and evaluation data such as visitor attendance and feedback.
- Contribute to the exhibition’s evaluations and the final project evaluation and reporting.
- Maintain materials and equipment for community events and activities.
- Contribute to the marketing and communications to promote the individual exhibitions and community activities.
- Work with initiatives such as the National Saturday Club, The Arts Award and Kids in Museums, to ensure quality, engaging provision and accredited activity for children and young people.
- Assist in researching fundraising initiatives, including a ‘Friends of Celtic Harmony’ membership scheme in year two of the project.
The ideal candidate will have:
- Experience delivering learning or engagement programmes in heritage, museums, education, or arts.
- Experience in copywriting and visuals to promote community events.
- Experience in recruiting and/or working with volunteers.
- Interest and experience in the outdoor heritage and education environment
- Experience in working with and engaging diverse audiences and communities.
- Experience in coordinating volunteers.
- Ability to develop and present creative and engaging activities and events.
- Excellent verbal and written communication and interpersonal skills, be able to successfully influence and guide others.
- Excellent organisational and teamwork skills.
- Understanding of evaluation reporting and methods in cultural projects.
Education
- Educated to degree level or minimum of 2 years’ experience in a similar role.
Personal characteristics:
- Enthusiastic about heritage, engagement, and education.
- Passionate about public engagement and volunteering.
- Flexible approach and work effectively within a team
- ‘Can do’ attitude and willingness and ability to get the job done
The benefits for you:
- Opportunity to further your career in a growing charity
- Enable you to ‘make a difference’ and the charity to improve well-being for children, young people and vulnerable adults.
- Be part of an exciting new project to showcase Prehistory and engage with the community through volunteering opportunities and community engagement.
- In-house and External Training
- Work as part of a dynamic charity team
- Free Car Park
Remuneration: £17,100 to £18,000per annum pro rata (FTE £28,500 – £30,000) for 24 hours per week.
Deadline: Wednesday 24 June, 2026
Interview: Week of 29 June 2026
Start Date: July, 2026
Seeing Nature, Shaping Culture Project: Art and Identity in Prehistory is made possible with The National Lottery Heritage Fund. Thanks to National Lottery players, we have been able to create the role of Communications and Engagement Officer.
Celtic Harmony aims to improve the well-being through lifelong learning at Celtic Harmony Camp.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Manchester Central Foodbank is a busy Trussell Trust-affiliated food bank, with centres in Central, North, and East Manchester. We were established in Ardwick in 2013 by students at the Manchester Universities’ Catholic Chaplaincy, making us the first student-led food bank in the country. Since then we have grown significantly, expanding our weekly sessions into Harpurhey and Openshaw.
Our core aims are to deliver the best quality support that we can to the largest number of our neighbours in need, while working with partners and influencing and organising at a neighbourhood and citywide level to reduce and end the need for food banks in Manchester.
We currently support 16,000 people per year with nutritionally balanced 3-day food parcels. This is double the number of people we supported in the first year following the Covid-19 pandemic, and four times the number supported in 2019. We also provide financial inclusion support with advice workers in public sessions, access to energy vouchers, SIM cards, and other voucher or material support. We coordinate across a network of 200 active front-line referral agencies with the aim of ensuring everyone who accesses our service has appropriate, specialised, and ongoing support alongside the material provision that we provide.
We are active leaders in anti-poverty organising and community development, as convenors of the citywide Building an Anti-Poverty Community collective and aim to be key shapers and influencers of new strategies and policies, working closely to support and influence local government, NHS, education and research agendas in Manchester and more widely building upon our track record of successful anti-poverty partnership work, social value impact and Parliamentary influencing. Our core values are: care, partnership, dignity, partnership, anti-stigma and rights-based.
Key responsibilities
As Chief Executive Officer you will be the key senior staff leader for the charity. You will lead the team to ensure they have the resources, frameworks, and support to effect smooth day-to-day running of our frontline support service. You will provide a strong business management focus, through supporting the financial process, overall metrics and reporting, day to day HR and input for the external Payroll Team, Health and Safety, appropriate working conditions, and strategic planning and communications.
As the senior lead you will also facilitate and support the Board of Trustees to develop and lead strategic development objectives and plans for transformation, and ensure the delivery and implementation of the charity’s overall strategy and specific focused strategies. You will develop and manage strategic relationships with stakeholders including Council, NHS, and other statutory partners and funders, corporate and social value funders and partners, and high-value and donors. You will also plan and lead fundraising strategies.
You will be a key external interface for our community and partners. You will do this by:
Staff/Board Leadership and Governance:
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Line managing a current team of operations staff, including those supporting the recruitment, training, and management of a large team of volunteers.
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Building team spirit and employee engagement and offer.
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Leading and delivering regular staff performance and development reviews.
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Developing and delivering robust metrics and reporting to the board and staff team, through consistent monthly and quarterly reporting packs to the board of trustees.
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Ensuring all staff and volunteers are familiar and engaged with the charity’s long-term goals and objectives, and know how their work helps to implement these on the ground. Leading the development of induction packages and ongoing offers for staff and volunteers. You will be responsible for writing, implementation, and update of institutional policies as needed to staff and volunteers.
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Leading targeted volunteer recruitment strategies to maximise core delivery capacity through volunteer roles and prioritise staffing capacity to core charity operations.
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Ensure policies are kept current.
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Ensure recording and management of absence/leave.
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Ensure Health and Safety aspects of all organisational operations are compliant, in collaboration with the Board sponsor.
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Manage day to day financial input, through the Xero app, and ensure accurate and up-to-date financial reporting for the Board/Treasurer. This includes administering monthly payroll requests.
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Oversee training and personal development plans for staff and volunteers, as appropriate.
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Working with the Chair of Trustees to implement the charity’s strategic plan and structural development objectives.
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Develop and implement ongoing plans and actions to ensure operationally-appropriate and safe office, warehouse, and working spaces.
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Lead on development, modelling, and maintenance of service delivery standards, quality control, and ensuring frontline teams have the appropriate resources, support, and frameworks to deliver high quality and consistent support offers.
Foodbank Management:
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Support the Operations and Project Lead to deliver the smooth running of food bank sessions across multiple centres, ensuring an excellent standard of service across all centres, and seeking to continually develop our service in line with our goals to support the largest number of people with the best support we can while working to reduce and end the need for food banks in Manchester.
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Develop and build a new Delivery Strategy with the Chair of Trustees and Operations and Project Lead.
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Support the Operations and Project Lead and Warehouse and Logistics Coordinator to safely store and maintain optimal stock levels, maximise food donation levels and reduce food spend, develop and maintain relationships with community donors, and record incoming and outgoing stock, with the aim of ensuring that all centres are well stocked to provide as many varied, balanced, and nutritious and culturally-appropriate food parcels as necessary.
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Ensure compliance with the procedures set out in Manchester Central Foodbank’s policies, the Trussell Trust’s Operating Manual, and relevant statutory requirements at all times.
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Ensure our food bank centres provide a safe and dignified environment for clients, free from discrimination, judgement, and stigma.
Strategy and External Relationships:
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Working with the Chair of Trustees on development, monitoring, and implementation of the core charity strategy and sub-strategies. Ensuring the involvement and participation of the food bank’s staff, volunteers, external partners, and service users in all strategic planning and decision making, where appropriate.
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Support the Operations and Project Lead to work build strong relationships with referral partners and wider community and statutory networks of collaborators and support to ensure that our service users are able to access the maximum amount of support before, during, and after accessing our service to minimise the length and severity of financial crisis, maximise their incomes, and provide pathways to ongoing and longer-term support.
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Play an active role in strategic and convening spaces around our city and neighbourhoods to present the foodbank’s approach, bring more partners into our network, and influence policy and funding frameworks.
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Develop and manage a Corporate Relationships and Social Value strategy, including communications, networking, and relationship management.
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Lead on directing the charity’s external communications, including social media, in person, newsletters, company visits, and other content.
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Manage internal communications, including developing and delivering two-way team briefings with the board and staff/volunteers, biannual town halls or away days with board members and staff/volunteers, newsletters, and an open and collaborative, person-focused, and developmental culture within the organisation.
About you
Essential Experience and Knowledge:
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5 years’ experience of leading a similar profiled charity or organisation and successful Board interaction.
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Experience of leading successful transformation and change for a charity and a strong developmental mindset and focus.
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Have led a team of 5 or more staff members to successful performance, demonstrating experience of coaching and individual development skills.
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Experience in developing and leading successful and engaged volunteering programmes and support.
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Full valid driving licence.
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Proven experience of leading the development and delivery of strategy and sub-strategies to successful conclusion and fashioning evidenced business cases for current and new development projects.
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Leading multiple complex projects or services, balancing the needs and interests of a range of stakeholders.
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Experience of implementing rigorous reporting and evaluation practices on operations.
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Experience of managing day-to-day financial administration and reporting.
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Evidence of delivering clear metric dashboards and reports.
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Experience of high-quality implementation of Health and Safety and Safeguarding policies and a leadership practice that centres care for staff, volunteers, and service users. Safeguarding lead qualification is desirable but will provide training if not.
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Demonstrable knowledge and experience in HR processes and management.
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Experience in building and delivering strategic plans.
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Proven experience of effective problem solving and responding to crisis situations.
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A good working knowledge of the social welfare and political landscape in Manchester – or demonstrable experience in similar expertise and networking and an openness to learn and develop sector-specific knowledge.
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A nuanced and sensitive understanding of the complex reasons people attend food banks.
Desirable Experience and Knowledge:
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Partnering with and building relationships with Council, NHS, and other statutory partners and funders, corporate and social value partners and funders, high net worth donors, and fundraising through grant applications and individual/community donors.
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Experience of working collaboratively with stakeholders from a variety of backgrounds, cultures, faiths, and views.
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Experience of handling safeguarding incidents, follow-ups, and debriefs with staff, volunteers, and service users.
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Demonstrated success in delivering communications strategies for internal and external stakeholders, including social media and press content and campaigns.
Personal Skills and Attributes:
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An individual who embodies the values of Manchester Central Foodbank in their core professional practice and personal approach to their work.
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An empathetic and care-centred approach and the ability to centre the experience and outcomes of people from marginalised or socially-excluded backgrounds in core decision-making and prioritisation.
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A leader who takes ownership, accountability, and responsibility to drive an organisation and team forward with a developmental mindset.
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A highly self-motivated and proactive person who centres collaboration and consensus with the staff team, volunteers and Board of Trustees in their approach.
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Able to develop strategy and plans and translate strategy to actionable delivery and developmental projects.
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A high level of literacy and communication.
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A high level of numeracy and ability to analyse data.
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Strong leadership attributes to build engagement and performance with the team.
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Excellent interpersonal skills and the ability to motivate, persuade, and coach staff and volunteers.
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Excellent personal organisation skills and the ability to manage multiple conflicting priorities and deadlines.
Manchester Central Foodbank provides emergency food parcels to 15,000+ people in Manchester every year, as well as campaigning for an end to hunger.
The client requests no contact from agencies or media sales.
We're hiring: Senior Campaigns and Digital Engagement Officer
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Salary: £34,000 - £37,000 FTE (depending on experience)
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Hours: Full-time (37.5 hours per week) or part-time, with flexibility for an exceptional candidate
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Contract: 12 months fixed-term (with a view to extend subject to funding)
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Location: London hybrid (with remote-only options for an exceptional candidate)
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Closing Date: Sunday, 5th July
The Work Rights Centre is a progressive, rapidly growing charity dedicated to helping migrants and disadvantaged Britons access employment justice and improve their social mobility. We combine life-changing frontline legal advice with systems change work, and today we are launching a new chapter.
About the role
We are looking for a Senior Campaigns and Digital Engagement Officer to bridge the gap between our work and the general public. You will be the engine that converts our legal wins and policy change ambitions into a public movement, mobilising our supporters to show up, speak up, and financially support our mission.
Key responsibilities include:
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Campaign development: Lead the creation of digital journeys that take supporters from casual followers to active participants (signing petitions, emailing MPs, and donating).
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Supporter engagement: Manage and segment our newsletter community, create high-performing content, and launch our first regular monthly giving programme.
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Digital optimisation: Use data (Mailchimp, Google Analytics) to track ROI, optimize website "Action" pages, and ensure a frictionless, mobile-first donation experience.
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Strategic growth: Contribute to the wider development of the charity, including our business planning and stakeholder relationships.
This role is fixed-term because this is the first time we are developing this work, with support from a restricted, time-limited grant. If by the end of the first year it is clear that the role brings significant value to the charity, we will be looking to secure alternative funding and extend the contract.
What we're looking for
This is an ideal opportunity for a marketing or communications professional who is creative, strategic, and confident in their ability to grow communities. We are looking for someone with:
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Experience: At least 3 years in marketing or campaigning, with a proven track record of driving digital actions, building communities, or hit fundraising targets.
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Tech savvy: Confidence mapping user journeys, segmenting audiences, and using data to iterate digital strategy.
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Communication: Exceptional copywriting skills with the ability to translate complex policy or legal concepts into compelling, human stories.
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Mindset: A fundraising growth mindset, a proactive attitude, and a deep commitment to migrant rights and economic justice.
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Desirable: Lived or learned experience of the issues facing vulnerable migrants, or knowledge of a language other than English.
Even if you don’t tick every single box, if you share our values and trust your ability to make a positive contribution, we highly encourage you to apply.
Why join us?
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Generous leave: 32 days annual leave (28 days + Birthday Off + 3 days Christmas closure).
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Great benefits: 5% employer pension contribution, 20 weeks enhanced parental pay, and enhanced sick pay (up to 28 days).
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Growth & learning: A dedicated professional training budget to help you upskill.
Work Rights Centre is a charity dedicated to helping migrants and disadvantaged Britons access employment justice
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
The Talent Set are delighted to partner with an amazing charity on a fantastic Regional Development Officer role. This position offers an opportunity to build and implement region-specific growth strategies, engage local communities, and strengthen supporter relationships to expand the organisation’s impact.
Key Responsibilities
- Develop and deliver an insight-driven regional growth plan, focusing on income generation, supporter engagement, and visibility.
- Use data and local insights to prioritise initiatives that unlock the highest potential for growth.
- Identify, cultivate, and convert prospective supporters, volunteers, and partners into committed contributors.
- Empower and collaborate with volunteer networks to facilitate local events, talks, and community outreach activities.
- Represent the organisation across schools, churches, community groups, and local networks, fostering meaningful relationships.
- Deliver engaging presentations, organise visits, and participate in regional activities to increase awareness and support.
- Build and nurture diverse relationships with potential donors, partners, and community leaders.
- Collaborate across teams to ensure regional activities align with organisational branding, messaging, and supporter journey standards.
- Adapt national campaigns and messages to regional audiences, sharing stories and successes to enhance local visibility.
- Maintain accurate records of supporter interactions, activities, and outcomes using CRM systems, analysing data to refine strategies.
- Manage local budgets and report insights, learnings, and opportunities to organisational leadership.
- Uphold organisational values in all interactions, ensuring conduct reflects warmth, respect, and compliance with safeguarding and data protection standards.
Person Specification
- Demonstrable experience in fundraising, community engagement, or supporter development.
- Excellent relationship-building skills with the ability to connect authentically with a diverse range of people.
- Strong organisational skills, with the ability to plan strategically and execute multiple initiatives.
- Confident communication skills, capable of delivering presentations and public talks.
- Data literacy, with the ability to interpret insights and adjust activities accordingly.
- Ability to work independently with high autonomy, as well as collaboratively across organisational teams.
- Creative problem-solving and proactive approach to identifying opportunities for growth.
- Preparedness to travel and work on-site across the designated region.
Nice to Have Skills
- Experience working within the charity or non-profit sector.
- Knowledge of local community networks, faith groups, and regional influencers.
- Basic digital marketing or storytelling skills.
Preferred Education and Experience
- Prior experience in donor development, community relations, or regional growth roles.
- Proven success in managing relationships and local programmes.
What’s on Offer
Salary: £30,000-£35,000
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
If an opportunity to shape local growth, strengthen community relationships, and empower volunteers feels like the right fit, apply today.
Peer Support Officer
Hours: Full-time 34.5 hours per week over 5 days
Location: Hybrid working (a minimum of 40% working in the office in Leeds)
Salary: £30,812.94 - £34,011.72
Contract: Fixed Term for 12 months (with possibility of extension)
DBS: An enhanced check will be required
About Us
At Epilepsy Action, we are inclusive, ambitious, supportive, and committed to creating a world without limits for people with epilepsy.
As we achieve the goals in our 2024 – 2030 strategy, we are excited to welcome you to our passionate, supportive and committed team.
We understand the importance of a work life balance, and that's why we have a number of ways to support our people to achieve this. By operating a flexible and supportive approach, we empower people to work in a way that suits them that also meets the need of the charity.
If you are interested in building a career you can be proud of in an inclusive and ambitious organisation, we might have the role for you!
About the Role
Join our Peer Support team and help bring people together through shared lived experience, connection, and understanding. We are dedicated to providing supportive, high-quality, and person-centred services that empower people to live well with epilepsy.
Through our 1:1 peer support service, Talk and Support groups and online events, we create safe and welcoming spaces where people living with epilepsy can connect, share experiences, and access meaningful support.
If you are passionate about making a positive impact, enjoy supporting others, and can build meaningful connections in a remote environment while communicating with empathy and professionalism, we’d love to hear from you. We have an exciting opportunity for you to join our team as a Peer Support Officer.
At Epilepsy Action we recognise the power of collaboration and teamwork, so our team members with hybrid contracts can expect to work a minimum of 40% at our office in Leeds. On average this is 2 days a week, normally on Mondays and Thursdays, for full-time employees. The expectation to collaborate face-to-face is driven in part by your role and the activities you need to do which may vary from time to time, so you will need to work in a flexible way to help us create a world without limits for people with epilepsy
Your Role
As a Peer Support Officer, you will play a key role within our Services team, helping to deliver compassionate, high-quality peer support for people living with epilepsy across the UK.
In this varied and rewarding role, you will:
- Empower volunteers – providing remote support and supervision to a dedicated team of volunteers and Independent Group Leaders, ensuring they feel confident, valued, and equipped in their roles.
- Facilitate support sessions – Support the delivery of virtual groups and online events. Creating safe, welcoming, and nurturing environments where people can share experiences and engage in meaningful discussions.
- Support growth and development – contribute to the development of our peer support services and help expand the reach and impact of our services.
- Deliver meaningful support – work directly with service users to ensure everyone accessing our services feels heard, connected, and supported throughout their journey with epilepsy.
This is an exciting opportunity for someone who is passionate about community support, volunteer engagement, and making a positive difference in people’s lives.
What You Bring
This is an exciting opportunity for an enthusiastic individual to be involved at the heart of service delivery. We are looking for someone who is:
- A proactive problem solver with strong organisational and decision-making skills
- Passionate about supporting and working collaboratively with volunteers
- An excellent communicator with strong interpersonal skills
- A flexible and supportive team player, willing to work regular evenings as part of the role
- Able to demonstrate genuine care for others and a strong commitment to delivering high-quality support services
We are looking for someone who has:
- Experience of working with and supporting volunteers , ideally in a remote setting
- The ability to facilitate online peer support groups and events confidently and effectively
- Excellent interpersonal skills, with the ability to engage and work positively with people from a wide range of backgrounds
- The ability to adapt, prioritise, and thrive in a busy working environment
- A professional and reliable approach to work, demonstrating honesty, conscientiousness, and self-motivation
- A hardworking, caring, and driven attitude, with a genuine commitment to supporting others
Interested?
If you are interested in what you have read so far, you can submit your application via our online portal. Click apply and you will be redirected there.
Being an Inclusive Organisation
We want everyone in our community regardless of their backgrounds, identities, abilities, or circumstances, to feel valued and respected to participate fully. We know that inclusivity isn’t about numbers; it’s about embracing diversity and ensuring that everyone's voice is heard, needs are met, and contributions are acknowledged.
We recognise that each person’s experiences shape how they think and having diverse representation across the organisation is fundamental to achieving our ambitions.
Despite this, we are not as diverse as we would like and we actively encourage applications from people from all backgrounds and cultures, particularly those from ethnic minority backgrounds who are currently under-represented.
We are also proud to be a Disability Confident Leader. This means we encourage applications from disabled people, and we are committed to interviewing disabled applicants who demonstrate through their application that they meet the essential criteria in the person specification. We want to support you to perform your best so if you require any reasonable adjustments, please let us know.
Closing Date: Monday 22nd June 2026 @ 9am
Informal Chat: Week commencing 29th June 2026
Interviews: 6th & 7th July 2026
Recruitment process: We believe that having an informal chat before the formal interview process allows us and you to have an open and honest conversation about the role, our organisation culture and what attracted you to apply. This is why as part of this process we will be inviting people to a 30 minute online chat with a member of our team before inviting shortlisted candidates to formal interview.
The recruitment process will include a panel interview and a presentation task.
Thrive’s vision is that gardening is actively encouraged as part of personal health and wellbeing management and Social & Therapeutic Horticulture (STH) services are available wherever people live.
Working across multiple income streams, the postholder will support the development and delivery of high-impact fundraising campaigns, compelling cases for support, and meaningful donor communications. With a strong focus on Regular Giving growth and supporter stewardship, the role plays an important part in strengthening long-term financial sustainability.
This is a proactive role requiring strong content development skills, attention to insight and performance, and the ability to contribute to continuous improvement in fundraising systems and processes.
For more information, please download the Information Pack. For an informal conversation about the role, please email recruitment in the first instance.
For further information and full JD please refer to the attachment below.
#Fundraising #Fundraising Planning # Fundraising officer #Funding #Fundraising oppurtunities
To apply, please email recruitment with your CV and a written statement explaining how you meet the person specification, how you meet Thrive values and what you will bring to Thrive.


