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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CRM and Supporter Care Lead
37 hours per week.
Salary: £30,984
Treetops is entering one of the most exciting periods in its history.
With a bold new hospice strategy, we’re creating a future model of care that’s innovative, sustainable and centred around the people we support. This transformation will enable more nursing in our community and stronger end‑of‑life support across the UK. To help drive this forward, we’re investing in our Marketing Team.
We’re looking for a talented and proactive CRM and Supporter Care Lead to take ownership of our CRM system and elevate the way we engage with our supporters. You’ll play a vital role in ensuring every supporter feels valued, appreciated and connected to the impact they make.
Reporting directly to the Head of Marketing, you’ll be the charity’s go‑to expert for CRM and supporter care. You’ll champion data quality across all departments, shape supporter journeys, and set the standards that ensure Treetops delivers exceptional supporter experiences at every touchpoint.
This is a fantastic opportunity for a passionate, analytical professional to shape a role with real influence, putting Treetops at the forefront of supporter data and supporter care.
Key Responsibilities
· Take full ownership of the primary CRM database, ensuring it is used effectively and consistently across the organisation
· Lead on supporter data management, ensuring information is accurate, up to date and handled correctly by all departments
· Ensure the primary CRM holds all relevant supporter data from every source and database
· Champion supporter care at Treetops, setting standards that ensure supporters receive timely, meaningful and personalised communication
· Lead on supporter journeys, including thanking processes, ensuring they are well‑designed, functioning and regularly reviewed
What we’re looking for
An organised, analytical professional with excellent data skills and the confidence to lead our CRM and Supporter Care strategy. You’ll bring:
· Experience managing CRM databases
· Strong Excel skills, including data manipulation and transfer
· Experience developing supporter or customer relationships
· Experience handling and processing large datasets
· Knowledge of database queries, reports and imports
· The ability to communicate technical information clearly to non‑experts
How to apply
For an informal conversation about the role, contact Michael Younger, Head of Marketing, on 0 1 1 5 8 6 5 6 0 3 8.
Applications will be reviewed on a rolling basis, and shortlisted candidates will be invited to interview.
Treetops Hospice welcomes applications from all who meet the criteria, regardless of age, race, gender, disability, belief, sexual orientation or socio‑economic background.
Thank you for your interest in joining Treetops Hospice. Applicants must already have the legal right to work in the UK.
Ready to lead our CRM and supporter care strategy? Apply now by sending your CV and a standout cover letter — we’d love to hear from you.
Closing date: Friday 17 April 2026
The client requests no contact from agencies or media sales.
We are looking for an interim Head of Legacies, In Memory and Supporter Care to play a vital role in strengthening the supporter experiences and relationships that help power our lifesaving work.
This is a 12 month offering a rare opportunity to step into a leadership role where you’ll help shape and deliver our Legacy, In Memory and Supporter Care programmes. You’ll put insight, compassion and supporter needs at the heart of everything we do. You will lead a talented team to inspire people to give in meaningful ways, deepen their connection with our cause, and help us grow sustainable income that ensures we can be here for anyone who needs us.
We're looking for someone who can drive our ambitious plans to grow our legacy income. Working collaboratively across teams and directorates, particularly Data, Finance and External Engagement, making sure our strategies are based on insight and are effective in communicating the need.
With significant direct marketing experience, ideally across legacy and in memory fundraising, strong leadership capability and a passion for exceptional supporter care, you’ll bring the expertise and energy needed to help us reach new audiences and build long lasting supporter relationships.
If you’re driven by purpose, motivated by insight and inspired by the chance to make a real difference, we’d love you to join us.
Contract terms:
- £55,000 - £60,000 per annum, plus benefits
- 12 month fixed term contract (maternity cover)
- Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences.
- Linked to our Ewell (Surrey) office
- In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month
What you'll do:
- Lead the delivery of Samaritans’ legacy and in-memory giving strategy
- Deliver excellent supporter experience, maximising the attraction and retention of our supporters
- Grow and sustain Samaritans’ legacy income in line with our fundraising strategy
- Encourage, explore and develop our supporter care approach to help improve our supporter experience and retention
- Build and manage strategic relationships with external agencies and suppliers
- Produce comprehensive campaign evaluations and make recommendations for continuous improvement
- Lead and develop a high-performing team through a culture of ambition and proactive performance management
What you’ll bring:
- A supporter led mindset and approach
- Demonstrable experience of delivering income growth from legacies and in-memory income streams
- Experience of understanding, using and reporting on data for marketing purposes
- Experience of using a range of marketing channels and approaches, including a strong understanding of different audience needs to maximise income generation
- Excellent people management skills with experience of leading a high performing team
- Strong understanding of budgeting, forecasting and financial reporting
- Skilled in strategic thinking and planning, with a creative approach to solving complex problems
- Confidence in negotiating and influencing at senior levels of the organisation
- Strong understanding of fundraising legislation
For full Job Description and Person Specification click here
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Criminal record check (DBS):
We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check.
At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and to upload your CV.
- Please tell us about your experience leading and growing a fundraising programme, ideally in legacy and/or in-memory income streams. We’re interested in examples of strategies you developed, how you applied insight to shape your approach and how you measured the outcomes you achieved.
- How do you ensure supporters receive a high quality, compassionate and consistent experience across their journey?
- Please describe a situation where you influenced senior stakeholders or collaborated across departments to deliver a fundraising or supporter engagement outcome.
- Please provide an example of how you have built, led and motivated a high performing team.
Applications close: 09:00am on Monday 30th March
1st stage Interviews: 7th & 8th April 2026 (online)
Second stage interviews will be held in person, at our office in Ewell (Surrey) w/c 13th April
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
Our dynamic, creative External Relations Team truly punches above it's weight when it comes to fundraising, events and communications. The External Engagement Officer will provide vital administrative and operational support across fundraising, events, and communications, such as event logistics, copywriting content, preparing social media posts.
We are excited for you to join us and make a meaningful contribution to our high-performing team.
Fundraising and Data Support
- Managing Contacts: Ensuring that up-to-date records are kept throughout our CRM (Salesforce)
- Financial Processing: Responsible for adding weekly bank donations onto Salesforce and working with the Finance Team to reconciling income and assist with gift processing
- Supporter Care: Lead on thanking supporters, specifically managing emails and cards
- Legacy Administration: Assist with the administration of legacy giving, including thanking donors for pledges and gifts.
- Prospect Research: Support the Fundraising Manager in carrying out research into potential prospects and networks to help expand the Trust's reach.
Events - Logistics and Administration
- Guest Management: Support event logistics by using our CRM to manage all aspects of our events including guest lists, RSVPs, and creating name badges for attendees
- Box Office Function: Act as a point of contact for event booking enquiries and assist with seating plans
- On-site Support and post-event coordination
Communications and Digital Engagement
- Inbox Management ensuring timely and professional responses
- Social Media: Assist with digital engagement by managing DMs, replying to comments, and creating content.
- Print Advertising: Manage the logistics of print advertising
General / Team Support
- Inventory Management: Maintain an organized inventory of fundraising and event materials, such as banners, stationery, and merchandise
- Team Collaboration: Provide general administrative support to the ER team and contribute creative ideas for improving supporter care and donor engagement
This is an excellent opportunity to develop a broad range of skills and experience across comms, fundraising, events, marketing and press within a busy team. If you are a motivated individual who has some experience of working in communications or fundraising and can provide reliable, proactive support for our fundraising and communications activities who is also excited to lead on their own projects, we would love to hear from you.
We are looking for a candidate who is highly organized, technologically adept and curious, with a ‘can-do’ attitude who shares our commitment to supporting the clergy community.
Clergy Support Trust is the largest charity focused on the wellbeing of Anglican clergy and their families.
The client requests no contact from agencies or media sales.
Stella Maris is seeking a part-time to full-time Regional Community Engagement Officer for the North of England to strengthen connections with parishes, schools, and local communities. You will play a central role in raising awareness of the charity’s work, building relationships with clergy and lay leaders, and growing support through fundraising, prayer, and volunteering.
The successful candidate will develop and support a network of parish contacts, lead engagement around our annual Sea Sunday appeal, and build partnerships with Catholic organisations, schools, and maritime stakeholders. You will also organise events and visits that bring communities closer to the mission of Stella Maris.
This is an opportunity to help expand the reach of Stella Maris across the North of England, supporting seafarers and fishers by engaging communities to take action and make a tangible difference.
We improve the lives of seafarers and fishers through our network of local chaplains and seafarer centres, expert information, advocacy, and support.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Senior Business Support Officer
Finance & Operations | Remote (UK-based)
Salary: £40,000 per annum
Hours: Full-time (35 hours per week)
Location: Home-based with occasional paid travel to London
Contract: Fixed Term Contract until 30 June 2028 (with potential for extension)
Join Population Matters
We are a UK charity with a global remit. Our vision is of a world in which our human population lives fairly and sustainably with nature and each other. Our mission is to address the negative consequences of ever more people using ever more of the planet’s resources; to inspire and engage with others to find, share and promote ways to make our vision reality as quickly as possible.
As we enter an exciting new phase of growth and influence, we’re looking for a highly organised and proactive Senior Business Support Officer to play a key role in supporting our operations.
About the Role
This is a pivotal position at the heart of the organisation. You will provide high-quality operational, governance, and administrative support, ensuring we run efficiently, compliantly, and in line with best practice. You’ll work closely with senior leadership, the CEO, and the Board of Trustees, acting as a central point of coordination across teams.
Key Responsibilities
- Governance Support
- Orgnisational planning and policies
- HR support
- IT support
Apply Now
If you’re ready to play a vital role in a purpose-driven organisation and help shape a more sustainable future, we’d love to hear from you. Please submit a CV (not more than 3 pages) and answer the application questions explaining your interest in this role and how you meet the criteria in the Person Specification. A cover letter is not required.
Closing date: Tuesday 14th April 2026 at 11:00
Population Matters is an inclusive and diversity-friendly employer. We are committed to equality, diversity and inclusion across everything we do. We welcome and encourage applications from people of all backgrounds and do not discriminate based on disability, race, colour, ethnicity, gender, religion, sexual orientation, age and all other categories protected by law. Please refer to our full EDI statement attached with this advert.
Thank you for your interest in Population Matters.
#Senior Business Support Officer #Business Support #Governance #Senior Governance Officer
Please submit a CV (not more than 3 pages) and answer the application questions explaining your interest in this role and how you meet the criteria in the Person Specification. A cover letter is not required.
Important Information
• This is a UK-based role
• Applicants must have the Right to Work in the UK
• We are unable to offer sponsorship
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a genuinely exciting time to join our growing team and make a real difference to people affected by gyanecological cancers.
As our Senior Digital Marketing Officer you will be responsible for boosting our income through online engagement, marketing and stewardship. The role includes responsibility for delivering paid advertising across various platforms (currently META, PPC, Reddit and TikTok) driving income through direct gifts, challenge event participation and other income generation activities.
Writing, designing and delivering our supporter emails, and overall supporter journeys, is also a key component of the role, boosting digital engagement with a view to driving additional income over time.
When it comes to this work, you'll be our lead for this area internally but you'll also have the support of our digital agency, who we maintain a close working relationship with, the wider fundraising team and the organisation as a whole. You will also benefit from several years of testing, insight gathering and proven results to build upon.
No formal qualifications are needed and charity sector experience is not a requirement. We encourage everyone with the appropriate skills, experience and potential to apply.
Please submit your CV and answer all application questions to apply.
The client requests no contact from agencies or media sales.
At Special Olympics GB, we are committed to driving meaningful impact through our ambitious growth strategy, Inclusion in Action, which guides everything we do as an organisation. To accelerate this impact and expand our reach, we are looking to grow our team with a key role that will drive forward our future organisational growth in alignment with our strategy. We’re looking for someone who enjoys meeting new people, building relationships and bringing energy to community activity. Our partnership with Fuller, Smith & Turner is rooted in community. With more than 330 pubs, inns and hotels across the South of England, Fuller’s provides a powerful platform to connect local communities with Special Olympics GB clubs, athletes and families. We are looking for an energetic and people-focused Community Partnerships & Engagement Officer to lead the day-to-day activation of this partnership. This role will focus on building relationships across the Fuller’s pub estate, connecting pubs with local Special Olympics GB clubs and helping bring the partnership to life through events, volunteering, fundraising and storytelling. This is a highly people-focused role that involves regular travel, building relationships with pub managers and teams, and helping them find simple and meaningful ways to support Special Olympics GB in their communities.
To apply, please send a covering letter (maximum 2 pages) explaining why you wish to apply for this role. It is important that all prospective candidates understand our mission and are driven by our cause. Referring to the role description, please be specific about how your skills and experience will help you undertake this role. Generic letters will not be considered.
We are Special Olympics GB. We are Inclusion in Action.



The client requests no contact from agencies or media sales.
Are you a highly organised relationship-builder with a passion for alumni engagement and a love of data?
We’re looking for an Alumni, Scholarship and Donor Engagement Officer to play a key role in nurturing meaningful, long-term relationships between Leeds Beckett University and its alumni community, while ensuring the accurate management of data, funds and stewardship processes that underpin successful fundraising and engagement.
This is a pivotal role within the Stakeholder Engagement and Events team. You will work closely with colleagues across the university to deliver high-quality stewardship activities that recognise, engage and inspire alumni, supporters and donors. Alongside relationship management, you will take responsibility for maintaining accurate alumni and donor records, ensuring data integrity across alumni and fundraising databases, and supporting data-led decision making.
You will have a strong eye for detail and enjoy working with data. A key part of the role involves managing alumni and donor datasets, producing reports and insight to support engagement strategies, and ensuring compliance with data protection and university policies. You will also support the financial administration of fundraising activity, including gift processing, fund management, reconciliation, reporting and stewardship of restricted and unrestricted funds, working closely with finance colleagues.
This is a hands-on role in a busy, collaborative and supportive team. Your skills will contribute to alumni communications, events, donor recognition and impact reporting, demonstrating clearly how philanthropic support benefits students, research and the wider university. Accuracy, organisation and clear communication are essential, as is a commitment to delivering an excellent experience for alumni and supporters.
At Leeds Beckett, we value diverse perspectives, generous annual leave and strong support for professional development. Join a team committed to building meaningful, data-informed relationships that make a real difference to our alumni, students and communities.
We are World Horse Welfare. For almost 100 years, we’ve been inspiring people to put the horse at the centre of how we think, act and care for them – in the UK and across the globe. We’ll always be there, committed to improving welfare, whatever it takes. Because every horse matters.
We are looking for a creative, enthusiastic and dynamic fundraiser to join our ambitious Individual Giving team as World Horse Welfare approaches its centenary anniversary. Operating across multiple, dynamic income streams and both offline and online channels, this is a chance to join a high performing team and become a key player who will help fuel our revenue generating efforts.
Key Responsibilities:
- Deliver multi‑channel fundraising campaigns from concept to evaluation.
- Create engaging supporter communications and sourcing compelling content across the charity.
- Use data insights to monitor campaign performance to guide future activity.
- Support income generation through effective online shop management.
- Help prepare for and attend events as an engaged and informed representative of the charity.
- Work collaboratively with teams and external suppliers to ensure timely, cost‑effective, supporter‑centred delivery.
About you:
This is a role for someone who thrives on variety, is confident across multiple digital platforms and brings creativity and assurance to managing projects. You’ll be a team player who is trusted to contribute and learn quickly, and you’ll have a proven ability to grow income and deliver successful campaigns. With strong copywriting skills grounded in SEO best practice, you’ll use data to guide decisions, analyse trends and leverage social media to support fundraising. You may be required to attend events around the UK, so the ability to travel occasionally is necessary.
What we offer:
- Generous pension scheme and cash health plan.
- Paid employee sickness absence scheme and compassionate leave.
- Death in service benefit of 4x annual salary.
- Minimum of 31 days holiday pro rata (including bank holidays and a Christmas shutdown).
World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant for any of our vacancies will be expected to share these values.
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications for all of our vacancies from under-represented groups, particularly ethnically diverse communities, LGBTQ+, and people with disabilities.
Closing date: Sunday 12th of April 2026
World Horse Welfare’s vision is a world where every horse is treated with respect, compassion and understanding.
The client requests no contact from agencies or media sales.
About Us
National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.
About The Role
Location: Hybrid - The Grange, Saunderton, Buckinghamshire
Salary: £27,050.40
Contract: Fixed term - 18 months
Hours: 35 hours per week
The Supporter Care Officer role sits within the Supporter Services team, which forms an integral part of the Individual Giving team, within the Marketing Communications Department at Hearing Dogs for Deaf People.
Working alongside another Supporter Services Officer and managed by the Supporter Care Manager, you will support the delivery of our Individual Giving programme, specifically in support of our Puppy Sponsorship Scheme.
The delivery of exceptional supporter care across multiple channels lies at the heart of the Supporter Care team and forms an integral part of the Individual Giving retention strategy.
In many instances, you will be the first line of enquiry either by telephone, email, social media, or letter (and occasionally face-to-face) for Hearing Dogs’ supporters.
Building good internal relationships within our Charity is an important part of this role as you will be working with various teams.
KEY TASKS OF THE ROLE:
Stewardship
- Present a professional, positive, and proactive approach to supporter care and adherence to best practice regarding stewardship and supporter engagement.
- Be proactive in stewardship process improvement and development, maintaining up-to-date guidance notes for areas of your work.
- Ensure all interactions with supporters are logged in the CRM system and where appropriate passed on to the relevant team(s) in a timely manner.
- Use KPIs and SLAs to track, measure, and report on performance to ensure supporter care consistently meets our high standards.
Puppy Sponsorship
- Process telephone, post and email enquiries/donations regarding and related to the Puppy Sponsorship Scheme, and ensure that all queries are responded to and resolved within recommended stewardship guidelines and timeframes for the team.
- Assist with maintenance of Puppy Sponsorship data on the Charity’s CRM to ensure supporter records are up-to-date and accurate, flagging any issues to the Supporter Services Manager.
- Promptly action any tasks set via the CRM system.
- Learn other aspects of Puppy Sponsorship activity and process as required, to support the wider team, and ensure that high standards of supporter care are maintained at all times, particularly noting pinch points in the team calendar.
Appeal Data & Fundraising Activity
- Prepare data for Puppy Sponsorship updates and build email communications.
- Assist with the production and cleaning of mailing files to support fundraising appeals, raffles, lotteries, and other products.
- Provide additional support to the other areas of the Supporter Services team, learning processes as necessary at times of increased fundraising activity and to ensure supporter care standards are adequately maintained during holiday periods.
Additional Requirements
- Be able to talk knowledgeably and enthusiastically about our work, specifically the Puppy Sponsorship Scheme.
- Conduct yourself in a professional manner at all times.
- Treat all supporter personal information according to GDPR requirements.
- Adhere to the Hearing Dogs Equal Opportunities statement and polices.
You will occasionally be required to perform other tasks, such as working at Charity events where Puppy Sponsorship is being promoted, which fall outside of your usual working hours.
About You
The following attributes are considered essential for the job:
- Qualifications (GCSE equivalent) in Maths and English
- Administration experience, particularly within a customer relationship database (CRM)
- Experience of working in a customer service environment
- IT competency with all Microsoft packages
- Excellent ability to communicate effectively both verbally and in writing, showing good attention to detail
- Customer-centric approach to ensure all supporters have the best possible experience of our Charity
- Work well with a range of people
- Recognise and embrace the role in an energetic and positive way
- Approaches the role with a balance of kindness and fairness
The following attributes are considered desirable for the job:
- British Sign Language qualification
- Experience of working with people with Hearing Loss
- Awareness of Hearing Link and Hearing Dog range of services
- Experience of working within the voluntary sector
Please apply by providing your CV and Cover Letter by 10th April 2026.
We are looking for an interim Head of Legacies, In Memory and Supporter Care to play a vital role in strengthening the supporter experiences and relationships that help power our lifesaving work.
This is a 12 month offering a rare opportunity to step into a leadership role where you’ll help shape and deliver our Legacy, In Memory and Supporter Care programmes. You’ll put insight, compassion and supporter needs at the heart of everything we do. You will lead a talented team to inspire people to give in meaningful ways, deepen their connection with our cause, and help us grow sustainable income that ensures we can be here for anyone who needs us.
We're looking for someone who can drive our ambitious plans to grow our legacy income. Working collaboratively across teams and directorates, particularly Data, Finance and External Engagement, making sure our strategies are based on insight and are effective in communicating the need.
With significant direct marketing experience, ideally across legacy and in memory fundraising, strong leadership capability and a passion for exceptional supporter care, you’ll bring the expertise and energy needed to help us reach new audiences and build long lasting supporter relationships.
If you’re driven by purpose, motivated by insight and inspired by the chance to make a real difference, we’d love you to join us.
Contract terms:
- £55,000 - £60,000 per annum, plus benefits
- 12 month fixed term contract (maternity cover)
- Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences.
- Linked to our Ewell (Surrey) office
- In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month
What you'll do:
- Lead the delivery of Samaritans’ legacy and in-memory giving strategy
- Deliver excellent supporter experience, maximising the attraction and retention of our supporters
- Grow and sustain Samaritans’ legacy income in line with our fundraising strategy
- Encourage, explore and develop our supporter care approach to help improve our supporter experience and retention
- Build and manage strategic relationships with external agencies and suppliers
- Produce comprehensive campaign evaluations and make recommendations for continuous improvement
- Lead and develop a high-performing team through a culture of ambition and proactive performance management
What you’ll bring:
- A supporter led mindset and approach
- Demonstrable experience of delivering income growth from legacies and in-memory income streams
- Experience of understanding, using and reporting on data for marketing purposes
- Experience of using a range of marketing channels and approaches, including a strong understanding of different audience needs to maximise income generation
- Excellent people management skills with experience of leading a high performing team
- Strong understanding of budgeting, forecasting and financial reporting
- Skilled in strategic thinking and planning, with a creative approach to solving complex problems
- Confidence in negotiating and influencing at senior levels of the organisation
- Strong understanding of fundraising legislation
For full Job Description and Person Specification click here
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Criminal record check (DBS):
We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check.
At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and to upload your CV.
- Please tell us about your experience leading and growing a fundraising programme, ideally in legacy and/or in-memory income streams. We’re interested in examples of strategies you developed, how you applied insight to shape your approach and how you measured the outcomes you achieved.
- How do you ensure supporters receive a high quality, compassionate and consistent experience across their journey?
- Please describe a situation where you influenced senior stakeholders or collaborated across departments to deliver a fundraising or supporter engagement outcome.
- Please provide an example of how you have built, led and motivated a high performing team.
Applications close: 09:00am on Monday 30th March
1st stage Interviews: w/c 6th April 2026 (online)
Second stage interviews will be held in person, at our office in Ewell (Surrey) w/c 13th April
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
Senior Legacy Officer
Location: Manchester (Northern Quarter) or London
Contract: Permanent
Salary: £32967.34 - £41740.90
Closing Date: Monday 6th April 2026
Interviews: w/c 7th April 2026
About us
Centrepoint, the UK’s leading youth homelessness charity, is looking for a Senior Legacy Officer to join our Individual Giving and Legacies team.
We support over 16,000 young people each year by providing accommodation, health support and life skills to help them move on from homelessness. Our ambition is to end youth homelessness by 2037.
Our fundraising teams play a vital role in making this happen, with legacy giving forming an increasingly important part of our long-term, sustainable income.
About the role
This is an exciting opportunity to play a key role in delivering Centrepoint’s growing legacy programme, helping to generate over £2.5m annually and supporting our wider fundraising ambitions.
You’ll lead on the development and delivery of impactful legacy marketing campaigns, inspiring supporters to leave a gift in their Will and helping to build meaningful, long-term relationships.
Working collaboratively across teams, you’ll create compelling supporter journeys, use insight and data to drive performance, and manage agency relationships to deliver high-quality, multi-channel campaigns.
This role can be based in either our London or Manchester office.
What you’ll be doing
- Delivering multi-channel legacy marketing campaigns (direct mail, digital, telemarketing and paid media)
- Developing and optimising supporter journeys to increase engagement and legacy pledges
- Using data, insight and a test-and-learn approach to improve campaign performance
- Managing relationships with external agencies and suppliers
- Collaborating with internal teams including Data & Insight, Communications and Supporter Care
- Monitoring budgets and ensuring campaigns deliver against KPIs
- Supporting the development of in-memory giving products and stewardship approaches
About you
We’re looking for a creative and data-driven fundraiser who understands the sensitivity and impact of legacy giving.
You will have:
- Experience in legacy, direct marketing or relationship fundraising
- Strong knowledge of supporter journeys and campaign delivery
- Experience managing external agencies and delivering campaigns end-to-end
- The ability to analyse data and translate insight into action
- Excellent communication and stakeholder management skills
- A proactive, collaborative approach with a passion for innovation
Most importantly, you’ll have a genuine commitment to supporting young people and helping to end youth homelessness.
Why join Centrepoint?
In return for your efforts, you’ll receive:
- 25 days annual leave (rising to 27 days)
- Healthcare cash plan and private medical insurance
- Employer pension contribution (5%)
- Income protection
- Cycle to Work scheme and interest-free travel loan
- Ongoing training and development opportunities
We operate a hybrid working model, with a minimum of 50% office attendance (typically 2–3 days per week).
Our commitment to inclusion
At Centrepoint, we are committed to creating an inclusive environment where everyone feels valued. We welcome applications from all backgrounds, including those with lived experience of homelessness.
Using AI in your application
We recognise that some candidates may choose to use AI tools to support their application. While this is fine, we encourage you to ensure your application reflects your own skills, experience and motivations. Applications that appear overly generic or not tailored to the role may not be progressed.
Apply now
Don’t miss out on this fantastic opportunity to join our team as a Senior Legacy Officer — click Apply now.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporter Engagement and Giving Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Supporter Engagement and Giving Manager
England South
£42,323 per annum (pro rata for part time)
Ref: 133REC
Full time 37.5 hours per week – we are happy to talk flexible working
Base: Walk Wheel Cycle Trust hub in Bristol with the flexibility to work from home
Contract: Permanent
ABOUT THE ROLE
Team: Strategy and Engagement / Fundraising and Supporter Engagement
As the Supporter Engagement and Giving Manager, you will help our organisation raise steady and reliable income at an exciting time, as we embed our new brand and five-year strategy. Your main role is to build strong relationships with our donors and to give them an excellent experience. This work is essential to ensure our Supporter and Giving Programme continues to bring in the donations we need to maximise our impact.
You will lead the work to grow our donor community, managing a team of officers to deliver appeals, campaigns and stewardship activity. You will also look for new ways to connect with supporters and increase engagement across multiple communication channels.
What You’ll Be Doing
- Lead the team to deliver the planned programme of work across acquisition, retention and stewardship
- Create and run a clear stewardship programme across all platforms to increase the long-term value of our supporters.
- Organise and manage the schedule of all communications sent to donors and subscribers, ensuring alignment with our new brand and strategic priorities
- Plan and deliver campaigns and appeals across print, digital and telephone channels that engage and inspire our supporters and drive income.
This role is ideal for someone who enjoys leading and developing a team to achieve shared goals and deliver high-quality fundraising campaigns. You’ll thrive on collaboration and have confidence delivering and optimising multi-channel campaigns including digital. Motivated by results, you’ll enjoy testing new ideas, using insight to improve performance and driving innovation in supporter engagement.
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
- Strong experience in managing a giving programme using both direct mail and digital channels.
- Experience in managing staff and supporting their development.
- A proven track record of creating and delivering fundraising campaigns.
- Good understanding of fundraising principles, including donor engagement, recruitment, and retention.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
- 28 days’ leave per annum plus bank holidays for full-time employees
- Option to buy an extra week of annual leave (pro-rata for part-time employees)
- Paid volunteer days to support causes you care about
- Free, confidential support service available 24/7
- Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme
Financial Benefits
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
- Death in Service benefit – 3 x annual Salary
Family Friendly Policies
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
ADDITIONAL INFORMATION
- Application deadline: 23:59, 29 March 2026
- Interviews will be held via Microsoft Teams during the week of 08 April 2026. To apply, please complete our online application form.
- We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
- Adjustments are available throughout the application process.
Our Values
- We are always learning
- Championing equity
- Taking ownership
- Delivering together
We're the charity making it possible for everyone to walk, wheel and cycle



Project & Fundraising Support Officer
Are you looking to start or grow your career in the charity sector? We are seeking a motivated and enthusiastic Project & Fundraising Support Officer to assist with our UK and international work preventing and treating needless disability.
Location: Haywards Heath (office-based, with some travel in West Sussex)
Salary: £24,000–£26,000 (35 hours/week)
Contract: Fixed-term (12 months, with intention to extend depending on funding/performance)
Benefits: 25 days holiday + bank holidays, 5% pension, enhanced sick pay
About the role
This is a varied, entry-level role offering hands-on experience across programme delivery, fundraising, communications and administration. You will support our UK nutrition project - the IMPACT Tasty Team - helping deliver community sessions, recruit volunteers, liaise with partners, monitor activities and support fundraising and reporting.
You will also contribute to IMPACT's wider international work, including assisting with fundraising proposals and donor engagement, supporting communications and social media, and helping manage relationships with international partners in Asia and Africa.
About you
We are looking for someone highly motivated, proactive and eager to learn. You will have strong communication and organisational skills, a flexible approach and the ability to work both independently and as part of a small team. A genuine interest in nutrition, community projects, international development and fundraising is essential.
Some relevant experience (paid or voluntary) is desirable but not required.
This is an excellent opportunity to gain broad experience and play a meaningful role in a small, impactful charity.
Eligibility to work in the UK is essential.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you a brilliant communicator and collaborator who loves getting into the nitty-gritty of logistics and organisation? Join a passionate team working to end inequality in education through the power of Classics.
We’re looking for a Fundraising and Events Officer to help devise, organise and deliver a variety of events, seek sponsorship opportunities and grow our membership base. From managing systems and data to coordinating logistics and analysing results, every day can be a little bit different. You will be the first point of contact for many of our event attendees, donors and supporters and will enjoy building relationships and improving and maintaining systems to ensure that people have a positive interaction with Classics for All.
Diversity and inclusion
As a social mobility charity, being inclusive is a fundamental value of Classics for All. We welcome applications from all eligible people and are particularly keen to receive applications from those who are from communities that are less represented within the Classics community, such as those from minoritised ethnic backgrounds and those with disabilities.
It does not matter if Classics was offered at your own school, and you do not need to be a classicist to join our team – there are no Latin tests!
We want a future where every child can unlock the wisdom, wonder, and imagination of the ancient world, regardless of background or circumstance.



The client requests no contact from agencies or media sales.