Penrose is recruiting for talented, ambitious and caring staff to help deliver a major new pan-London service supporting people with personality disorders to resettle in the community and lead happy, healthy lives, free from crime.

As part of the Offender Personality Disorder (OPD) pathway, Penrose will be providing supported accommodation for 12 men and 4 women across three residential sites in Lambeth, Lewisham and Redbridge. Working in partnership with NHS England and HMPPS and receiving referrals from the National Probation Service, we will support men and women in the pathway being released from prison, secure healthcare settings or moving on from Approved Premises. Our 24-hour service will provide far more than a roof over people’s heads; it will offer a base for a range of 1-1 and group interventions, delivered by our teams and by external partners, that will equip residents with the skills and confidence to move on safely into independent living.

This is an exciting opportunity to make a real difference supporting some of the most complex people in the criminal justice system and helping make communities safer. We are looking for experienced staff who have the skills and ability to support and engage residents with a non-judgemental attitude within an enabling environment.

Your Role:

Your role will be based in Redbridge supported housing accommodation sites with possibility to work across locations.  We have day shifts as well night shifts available.

 

Duties: 

• To be creative in involving the service users in meetings which ensures they remain at the centre of the discussion and make choices and decisions.
• To support service users to achieve their goals, in line with their support plan.
• As part of service users support plan, to liaise with external professionals, e.g. GP’s, probation officer, Care Coordinators etc.
• Understanding of Risk Management within a Criminal Justice environment
• Facilitate and or support group sessions
• Ensure there is genuine engagement with the service users using appropriate methodologies and interventions
• Provide / arrange for various advice, advocacy and or information to service users in relation to physical health matters, substance misuse welfare benefits, education, employment and training, life skills and any other identified support needs.
• To positively respond to service users who may need assistance, seeking the support of the appropriate manager if necessary, in emergencies.
• Assist the staff team in managing security and safety, health & safety, maintenance, rent/charges collection, arrears and void control.
• Assist service users with arrangements for moving into the property, ensuring benefits are applied for, utilities connected, maintenance problems resolved, and that the property is properly furnished.
• Liaison with Agencies and Local Community
• Ensure timely information sharing with Offender Managers and other key stakeholders to support robust risk management and positive resettlement outcomes
• To undertake administrative tasks as part of regular duties ensuring that these are completed accurately and in a timely manner.
• Ensure Service Users receive a high quality and responsive service.
• Communicatee effectively.
• Promote and encourage best practice in HSE.

Excellent communication skills and being able to develop strong working relationships will also be crucial to this role. You will have a passion for working with people with experience of the criminal justice system and/or with other marginalised groups, and a belief that everyone can turn their life around regardless of past or present circumstances.

Why work with us?

Excellent core and on-going training aligned with personal development plan

• Access to employee assistance programme
• Medi-cash which includes the following:
• Discount gym membership
• Routine eye tests, glasses and contact lenses
• Dental treatment via NHS or Private
• Physiotherapy, Indian Head Massage and a range of other therapies
• 25 days holiday increasing to 26 days after 2 years and increasing 1 day per year up to 30 days annual leave
• Life Assurance

All successful applicants will be required to undertake an Enhances DBS and provide employment references covering 3 years period including one from your most recent employer.

Candidates must demonstrate an understanding of the issues relating to equal opportunities in service delivery and provision and to actively promote ways of eradicating racism, sexism, and other forms of negative discrimination though the group’s policies and procedures.

Are you looking to join an ambitious and skilled fundraising team, take on a new challenge in a well-established organisation with an excellent brand and make a difference to the lives of life-threatened children and young people, and their families?

Supporter Engagement Manager
Full-Time, Permanent
Based in Milton, Cambridgeshire
Up to £35,000 per annum

We are recruiting for a new Supporter Engagement Manager role, who will have a primary focus to develop and lead a new team to support our strategy to put donors at the heart of everything we do, inspiring and motivating more people to connect and contribute to the work of EACH.

You will have a thorough understanding of direct and digital marketing, donor development and supporter care, via channels inclusive of online and offline newsletters, email, and Facebook, significant experience of managing and producing fundraising and marketing campaigns, experience of managing income and expenditure budgets and of reviewing and developing strategic plans. You will be comfortable leading change and encouraging new ways of working.

The post holder will make an active contribution to the overall Fundraising department, providing support and advice on donor development, supporter acquisition, retention as well as lead and embed a culture of compliance and risk management across the Fundraising department, ensuring colleagues consider compliance as an integral part of the process when designing and delivering fundraising communications and activities.

This post is subject to a Disclosure & Barring Service (DBS) check prior to appointment.

Closing date: 11th April 2020

TO APPLY AND FOR MORE INFORMATION:

If you would like to find out more about this position and to apply, please click the Apply button to be directed to the EACH website where you can download the job description and complete your application. 

EACH is an equal opportunities employer and welcomes applications for all sections of the community. EACH reserves the right to close this vacancy early, should we receive a sufficient number of applications.

No agencies please.

Role overview

Skills, qualifications and experience

If you're interested in applying for this role, please for more information.

To submit your application, click on 'Make an application' and complete all relevant fields on the online application form.

We are Bloodwise (becoming Blood Cancer UK on 31 March), and we want to change the world for all blood cancer patients. Every year we stop more people dying of blood cancer.

This is an exciting time to be joining Bloodwise!

Our new strategy is taking shape and there is a real buzz as we look to the future building on all the great work that has gone before.

We are now looking for a proactive, positive and experienced Supporter Relations Assistant to join our Supporter Relations Team and be part of supporting the organisation to achieve its potential.

If this sounds like the role you are looking for and you feel you have the knowledge, skills and experience we need, please apply via our website with your current cv and cover letter.

The closing date for this exciting opportunity is:

Midnight on Sunday 12 April 2020

(Formal interviews are planned for Wednesday 15 April 2020)

Please note that all applications will be reviewed on receipt and if a successful candidate is appointed, we may bring forward the closing date of this role at our discretion

Join us on our journey to beat blood cancer!

This is an exciting time for an experienced direct marketer to join a leading cancer charity, to help establish a new Individual Giving programme and set up new campaigns and appeals that have the potential to be game changing for young people with cancer.

The postholder will be responsible for:
- The successful development and delivery of direct marketing led Supporter Acquisition campaigns across a range of activities, including regular giving, cash, lead generation, lotteries, payroll giving, and in celebration.

- To explore, research and develop new methods of engaging supporters with the charity, keeping pace with, or ahead of, the marketplace.

- To develop products/offers that will engage a high volume of new supporters and test these via a variety of channels such as door to door, private sites, print, DRTV, SMS and digital.

As part of the National Development team, the Key Supporter Relationship Manager will work to inspire new relationships with donors and lead existing key supporters into greater involvement and giving to TLG. You’ll bring vital leadership to develop opportunities we’ve never explored before. You will play a lead role in bringing the necessary income to support our significant growth as we look to reach as many struggling children as possible across the UK.

This is a really exciting role to pioneer and you will be tasked with building a relationship pipeline, with the freedom to develop new ways to engage and steward potential donors. By networking, attending events, hosting guests at fundraising dinners, calling supporters, building relationships and asking donors to support specific projects, you will inspire new support, build on existing relationships and increase income that is vital for our future expansion.

We are looking for someone who is highly driven, tenacious and able to inspire confidence in others. You will have experience of relationship management and the skills required in persuading, negotiating and communicating with people from a wide range of backgrounds. You may already have a proven track record of success in a fundraising environment and be ready for a new challenge that offers more scope and potential. Alternatively, you may not have worked in fundraising or even the charity sector before but have some transferable skills that can make a real difference. Either way, it’s an exciting time to join the organisation and help shape the future of TLG.

We are looking for individuals who have a strong and vibrant Christian faith. As part of our commitment to safeguarding, the successful applicant will be required to undertake an enhanced disclosure via the DBS.

Part time hours are negotiable.

The deadline for applications is 5pm, Wednesday 1st April 2020. Video interviews will be scheduled for successful candidates on Tuesday 7th April, with final interviews taking place on Monday 20th April 2020.

Supporter Development and Retention Manager
12 Month Maternity Contract
Central London
£35,000

We are delighted to be working with this disability charity in King's Cross who are recruiting for a strong marketing expert to come in and cover for a 12 month maternity period.

Working within The Individual Giving team, the you will be responsible for the development and delivery of direct marketing activities, including direct mail and digital, to inspire and motivate supporters to continue connecting and contributing to their work. Your campaigns will include an appeal programme, newsletters, raffle, upgrade and reactivation programmes and feedback to regular givers via mobile. You will also line manage 2 members of staff.

We are looking for someone with extensive experience of direct mail and other direct marketing techniques available to maximise income. You should have a strong track record of successful income generation from a diverse supporter base. Line management experience is also essential. Ideally you will be currently working as an Individual Giving Manager or Direct Marketing Manager or even be a Senior Officer looking for that next step up.

Interested applicants should send their CV in the first instance. to Ben Garner at Charity People on [email protected]

Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We want to do this because we know greater diversity will lead to even greater results for the charities we work with.

Bring your passion and experience for community development to work alongside residents in one of the most dynamic, diverse, and exciting parts of London. Somers Town has a heritage of radical social and community development, and the residents of Somers Town Big Local are looking for someone to support them to continue and expand that heritage.  This is particularly pressing in the current lockdown, as we seek to make connections using virtual and online tools that will create a legacy of closer relationships between neighbours across this community. 

Civitas Recruitment are excited to be working with a fantastic, well established charity based in central London to help source their new Supporter Development Officer. The charity focuses on the family nucleus offering advice and research as well as implementing a range of services across the UK. The Supporter Development Officer role will join a successful fundraising team and help develop a new Individual Giving strategy and grow the team. The role will be broad and will include working on events and community fundraising. Open to considering a p/t candidate. 

Who are we looking for?

Ideal candidates will have extensive experience of fundraising with at least experience of Individual Giving, Direct Marketing or Supporter Care. You will be a natural communicator being able to work with both internal and external stakeholders. You will also be accustomed to using a CRM database and have an analytical approach to using data. Add to this you will have a creative approach with experience of cultivating potential donors. Please apply directly or enquire with Syed at Civitas Recruitment for an initial discussion.

Supporter Development Executive

Do you…

Enjoy working with lots of people and building relationships? Have experience working on multiple projects? Use insight to shape your work?
Are you….

Passionate about working for a charity? Adept at multi-tasking? Great at communicating and planning?

Then this could be the role for you!

This is an exciting time to join our Supporter Development Team, whether you are looking to develop your career within fundraising or join the charity sector.

Supporter Development Executive Responsibilities:

As part of the growing CLIC Sargent Supporter Development Team you'll be working across the Income and Engagement Directorate to support growth programmes and supporter journeys in order to increase engagement and supporter satisfaction. Working alongside the Senior Development Manager you'll support the growth of the In Aid Of fundraising programme including the development of fundraising marketing collateral, working with data, planning, communications and the tracking of success.

Supporter Development Executive Requirements:

This role is an excellent opportunity for someone who has:

- A proven track record in supporting marketing or stewardship projects.
- Assisted the production of marketing copy and materials.
- Worked with supporters within a fundraising or customer facing environment.
- Examples of achieving targets.
- Experience of providing excellent supporter experiences.

The successful candidate should have strong verbal and written communication skills, be highly organised, and able to build effective relationships across teams.

CLIC Sargent is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.

About CLIC Sargent:

This is a fabulous time to join our charity and be part of an amazing team fighting for young lives against cancer.

Today, 12 children and young people in the UK hear the shocking news they have cancer. CLIC Sargent is the UK’s leading cancer charity for children and young people, and their families, and provides them with clinical, practical, emotional and financial support. You can be a part of helping them cope with cancer and get the most out of life.

Location: Bristol

Job type: Full Time, Permanent, 35 hours per week

Salary: £23,643 per annum

Benefits: In return for your commitment, we offer a great reward package, which includes generous annual leave entitlement, pension scheme and season ticket loan.
We are always looking for talented people from all backgrounds, to join us and help improve the lives of children and young people with cancer and their families. We particularly want to encourage people from under-represented groups to step forward and apply to work or volunteer with CLIC Sargent.

Closing Date: 25 March 2020

You may have experience of the following: Fundraising Executive, Fundraising Officer, Marketing Assistant, Fundraising Assistant, Marketing Executive, Marketing Officer, Supporter Development, Customer Services, Customer Service Advisor, Charity, Charities, Not for Profit, etc.

Ref: 92606

A charity based in East London are looking for a Supporter Care Manager. The successful candidate would need to lead and manage the Supporter Care team to ensure that the team provides an outstanding level of service to the Supporters. Please note this role is a FTC for 12 months.
Key responsibilities
To manage activity within the Supporter Care Team to ensure high performance, ensuring Service Level Agreements across all areas are met.
To provide line management to co-ordinators and volunteers within the Supporter Care team, ensuring personal objectives and set and measured, holding regular 121s and performance appraisals. To ensure the team are inducted and trained to deliver their work.
To regularly review processes used to deliver Supporter Care and look to continuously improve these to drive performance.
To be responsible for specific Gift Aid processes ensuring the team carries out tasks in compliance with HMRC regulations.
To ensure that close links are developed with the Data Services team on the importing, exporting of data and the general maintenance of the Supporter database
To lead on projects as and when agreed with the Head of Supporter Relations.
Person specification
Demonstrable experience of managing an inbound customer services team handling high volumes of donations, calls andemails. Knowledge of a CRM database and understanding of how they are used to maintain and develop customer relationships
Knowledge of call handling systems
experience of managing a team where you have shown leadership in order to achieve set targets, objectives and key tasks
experience of developing and implementing systems and processes that have led to improved efficiencies within a team
Experience of the reconciliation and processing of monies
experience of using all Microsoft packages in a working environment
Experience of being able to prioritise own and team's workload in order to achieve aims and objectives
Experience of working with response handling, distribution and fulfilment suppliers.

Supporter Care Manager

Supporter Care Manager

London (5 minutes from Old Street Station)

Fixed term maternity cover for up to 12 months from May 2020

35 hrs p/w

£36,908

The Children's Society has been helping children and young people in this country for over 130 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

This role sits within our Engagement and Income Generation directorate which works to engage our supporters to the maximum benefit of children and young people, whether that be by giving time, money or voice.

We are currently looking for a brilliant Supporter Care Manager to lead our Supporter Care team for up to 12 months covering maternity leave. This is an amazing opportunity for the right candidate to lead a busy and dynamic team playing a central role at the heart of the organisation - delivering superb customer service for the charity's supporters and volunteers via numerous channels (post, email and telephone), helping colleagues to deliver their fundraising goals whilst continuously improving processes and efficiency.

The successful candidate will play a key role in stewarding, inspiring and engaging new and long term committed and dedicated supporters of the Children's Society, establishing stronger and more effective relations and maintaining and increasing their level of engagement. In order to be successful in this role, you would ideally have:

-Demonstrable experience of managing an inbound customer services team handling high volumes of donations, calls and emails. Knowledge of a CRM database and understanding of how they are used to maintain and develop customer relationships.

-Experience of managing a team where you have shown leadership in order to achieve set targets, objectives and key tasks.

-Experience of developing and implementing systems and processes that have led to improved efficiencies within a team.

-Experience of the reconciliation and processing of monies.

-Experience of using all Microsoft packages in a working environment.

-Experience of being able to prioritise own and team's workload in order to achieve aims and objectives.

-Experience of working with response handling, distribution and fulfilment suppliers.

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The closing date for applications is 23:59 pm on Sunday 29th March 2020.

Interviews will be held on a rolling basis until appointments are made so candidates are invited to apply at their earliest opportunity.

Victim Support is looking for an Engagement and Volunteer Officer based within the Norfolk and Suffolk Victim Care Service, to work across both counties.

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

Norfolk and Suffolk Victim Care is looking for an Engagement and Volunteer Officer to be involved in delivering a programme of awareness raising and to recruit, manage and support a team of volunteers. The main purpose of the role is to raise the profile of the service using social media, the NSVC website and creating a quarterly newsletter with the intention of boosting self-referrals. The post holder will also recruit, manage and support a diverse group of volunteers who will be outward facing and help to raise the profile of the service across both counties.

To be successful in this post you will have experience of working in a voluntary or community setting and either managing, developing and/or supporting volunteers. You will also have experience in undertaking targeted recruitment activities. As Engagement and Volunteer Officer you will also need to possess first class communications, IT and presentation skills with the ability to instil confidence in, and gain the trust, of others, leading by example to help drive forward the needs of the service.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as (s). In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role. If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required. This post is subject to satisfactory enhanced Disclosure and Barring Service (DBS check).

Victim Support takes pride in being a diverse organisation, enriched by the participation of all individuals and communities. Diversity matters and we value it.

About Black Thrive

Black Thrive is a partnership that works to address the inequalities that negatively impact the mental health and wellbeing of Black people in Lambeth. We use a Collective Impact approach (described by Kania and Kramer in 2011) to bring together individuals, local communities, statutory agencies and voluntary organisations to address structural barriers that prevent Black people from thriving.

We place the voices of the community at the centre with the aim of influencing policy, service design and delivery and to provide feedback about the community’s experience of services. We aspire to build a culture where Black communities are supported by relevant, accessible services, which provide the same quality of support for all people regardless of their race.

About the team

We are a small and dedicated team with big ambitions. Our work focuses on changing systems that create and sustain inequalities for Black people in Lambeth. We continue to push conventional boundaries, which means our work is challenging but both exciting and extremely rewarding.  As a learning organisation, we try to nurture a culture where we reflect on what works, as well as identifying areas for improvement. It is important to avoid ‘group think’, and we work to create a safe space where we can respectfully challenge one another, and both give and receive constructive feedback. 

Our team includes many committed volunteers who help to shape our thinking and approach. They play a crucial role in ensuring that the voice of the community is placed at the centre of what we do. We are keen to increase the participation of people living with long-term conditions in our work and to use our expertise and networks to nurture leaders locally. 

Overview of the role: 

The purpose of this role is to support Black Thrive’s employment strand of work, which is key to promoting wellbeing and preventing ill health as well as to supporting recovery from ill health or slowing progression from one to many health conditions. 

The immediate priority for the role is to support the effective delivery of the employment project funded by Guys and St Thomas’ Charity (GSTC), a summary of which is attached. The role has a wide span of responsibility ranging from community engagement and research to administration.

Black Thrive has three main Working Groups - Children, Young People and Families; Working Aged adults; Older Adults. The Working Groups and subgroups comprise of members of the community; voluntary and community sector; representatives from the mental health system; local public-sector bodies; and the private sector. This role will support the Employment Working Group, which is part of Working Age Adults.

Duties and responsibilities: 

1. Assist the Programme and Partnerships Manager (Employment) to deliver Black Thrive’s employment project funded by GSTC.
2. Engage and involve Lambeth’s Black communities in delivering the GSTC project.
3. Develop and maintain comprehensive administrative and electronic systems to ensure that the employment working group and sub groups can function effectively and the overall project can be delivered efficiently.
4. Design and maintain databases to support relationship management and engagement with community members, employers, partners, contractors and other stakeholders.
5. Participate in and support research and evaluation.
6. Work with community members and partners to ensure the collection, analysis and reporting of quantitative and qualitative data to support understanding, action and monitoring relevant to employment generally and the GSTC project specifically. 
7. Support the Programme and Partnerships Manager with project management and reporting arrangements relating to the achievement of objectives and milestones.
8. Support the Programme and Partnerships Manager to ensure the effective management and governance of financial resources, including progress and risk reporting to partners and stakeholders.
9. Organise meetings and events and manage the associated administration such as room bookings, preparing and distributing of agendas, minute taking and action tracking. 

PLEASE NOTE THAT THE CLOSING DATE HAS CHANGED AND APPLICATIONS WILL NOT BE ACCPETED AFTER 23:30PM ON WEDNESDAY 1ST APRIL  2020.