Romsey Mill is looking for a skilled and creative Fundraiser to join with us and play their part in helping to make our vision of a transformed society, where all young people, children and families fully belong, positively contribute and thrive, a reality.

Who we are

Romsey Mill is a Cambridge-based charitable organisation creating opportunities with young people, families and local communities, across Cambridgeshire and Peterborough to overcome disadvantage, promote inclusion and develop personal, social and spiritual wellbeing. 

Established in 1980 by local churches and working in partnership with a range of other organisations, Romsey Mill is a charity with a Christian ethos, working openly and inclusively with people of any faith and none.

We encourage and facilitate community members to come together and develop initiatives which generate responses to common challenges, nurture more resilient local communities, and promote equality and social justice.

The role

We are looking to appoint an enthusiastic and experienced Fundraiser to our growing team to develop partnerships with individuals and local organisations and help fund our programmed work to transform young lives; in order to secure and grow the current income target of £1.2m.

The post-holder will: help to coordinate and carry out fundraising activities to raise unrestricted voluntary funds from individual donors, both one-off and regular giving; develop effective partnerships with business and community organisations, to grow engagement, participation and revenue;  grow income from individual and group participation in sponsored events and challenges; specific campaigns, team sponsorship challenges; and communicate with supporters and partner organisations through personal contact, print, press and digital media.

We will consider applicants who are looking to work full time (37.5  hpw), or part time (minimum 22.5 hours hpw).

Applicants should be positive about working within an organisation with a Christian ethos and with various expressions of faith across all cultures and backgrounds.

This is an exciting opportunity for experienced and aspiring fundraisers to be part of a developing team, with a chance to generate new ideas and relationships; and make an impact with a creative and compassionate local charity making great difference for good with vulnerable young people, children and families in Cambridgeshire.

Our work

Cambridgeshire is a growing county with a resilient economy.  It’s a great place to grow up, but not if you’re poor or experiencing disadvantage.  There is hidden and dispersed poverty in otherwise affluent areas; over 70% of families in poverty in Cambridgeshire live in less deprived areas, and these children often have the worst outcomes. 

The impact that Romsey Mill makes on young lives is rooted in relationships. We create opportunities with children and families, so that they can begin to see change in their own lives and the world around them.   Our team of staff members and volunteers engages co-creatively with hundreds of local young people, children and families, every year. 

Our ethos also encourages positive work relationships, reflective practice, care and support for health and wellbeing, with much enjoyment and laughter along the way. We would love you to consider becoming part of our team.

We aim to interview applicants for this role on 16th and 17th June 2021.

Harris Hill are delighted to be working with a well-supported Children's Healthcare Charity to recruit a Supporter Engagement Officer. This role will act as first point of contact and will proactively provide exceptional levels of supporter care to the supporters, donors and volunteer fundraisers as well as supporting Individual Giving activities through comprehensive, effective, and efficient data processing and communications.

Key responsibilities
Lead on developing a supporter care strategy
Lead on supporter email communications ensuring the supporter journeys are followed through and cross-selling all opportunities is at the heart of all communications
To assist the Senior Individual Giving Manager with the campaign process, including proofing artwork, checking data and working with external agencies as required this includes both printed and digital campaigns
Coordinate and fulfil the efficient and accurate recording and acknowledgement of donations: writing appropriate and timely acknowledgement letters and emails
Review, update and maintain standard responses to common supporter/public queries, using letter/email templates
Efficient and accurate input and process donations (third party, postal and online) in a timely manner to fulfil the Supporter Care element of the role.
Work closely with the Senior Individual Giving Manager and Finance Team, to ensure smooth running of administrative support processes.

Person Specification

Experience and understanding of what make exceptional supporter/customer care
Developing a supporter care strategy focusing on interactions to inspire and motivate support
Demonstrable administrative experience
Previous experience of using an emails/online mass communication tool for supporters
Experience of using Raisers Edge database or a similar CRM system

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We continue to change the lives of more than 1.8 million children who today will receive Mary’s Meals. 

The Midlands & East England Supporter Engagement Officer will play a key role in the development and implementation of fundraising activities by Mary’s Meals in the UK. The officer will help to develop local strategies and plans, to secure increased support and funding for Mary’s Meals school feeding programmes around the world.   

The Supporter Engagement Officer has particular responsibility for prioritising the growth and nurturing of the volunteer network by building relationships with and resourcing our community volunteers – including co-ordination of our extremely dedicated volunteer speakers.

This role is community based and is a one-year fixed term contract.

Please see the recruitment pack for further information on our website by selecting the APPLY button.

The Carer Support & Engagement Officer will deliver a key aspect of support to carers, particularly those at higher risk of isolation and with poor mental health.

The role will involve building strong relationships with carers, key internal staff and partners across Trafford to ensure effective co-ordination and communication of support, activities and events to enable carers to reduce the impact of the care role on their health and isolation.

Main Duties and Responsibilities: 

Role:

• To develop a Carers Forum(s) across all age groups and service areas to support development and design of services, activities and events
• Research, identify and pursue opportunities to engage carers with activities that reduce isolation and improve mental health.
• To work with senior managers to deliver effective and consistent outcomes and impact measurement tools
• To support the Business Development Manager to develop cases for funding
• Ensure that equality and diversity are key considerations in service development and delivery
• Build relationships with carers to increase numbers of carers attending activities and accessing support
• Build relationships with key partners to enhance carer support
• To support volunteers and carers to deliver carer groups ensuring impact measurement is consistent and evaluation tools being utilised.
• To work closely with Volunteer co-ordinator to develop volunteer opportunities and increase carer engagement.

Marketing and Communications:

• To ensure brand awareness in all marketing activity
• To maximise use of Trafford Carers Centre website and social media for communicating to carers.
• To attend stakeholder events to promote Trafford Carers Centre as appropriate

Research effective communication methods to ensure a higher level of carers are attending and accessing support

Contract Type: Permanent

Salary: £26,693 - £28,859 

Hours: 30

Farleigh Hospice is a high performing organisation providing specialist palliative and end of life care for people with life limiting illness in the Mid Essex region. Our team at Farleigh has grown and evolved to meet the changings needs of the community we serve and we are looking for highly motivated Supporter Engagement Lead to join our Communications and Marketing team.

The role of Supporter Engagement Lead will manage our supporter appeals and the database, ensures all donors receives an excellent experience from communications to retention, manage data and donations input and associated thanking processes and will manage the effective use of supporter data for marketing purposes. 

You will have strong attention to detail and excellent communication.

You will have experience of managing a database, financial processing, and supporter journeys

We offer a great working environment, a competitive pay and benefit package, flexible working and a strong team to support you. 

If you require further information please view the job description or contact the recruiting manager Victoria Milne.

*Please note - we will close this vacancy before the closing date if we receive a high number of applications 

Farleigh Hospice is an Equal Opportunities Employer. Farleigh Hospice operates a three-month probation period. Positions may be subject to DBS Disclosure. Charity Registration No: 284670 

NHS Charities Together represents, champions and supports the work of 241 member charities. Following the high-profile success of the Covid-19 Urgent Appeal, raising over £150m and supporting 1.5m NHS staff since March 2020, we are now recruiting a new Assistant Director of Supporter Engagement to inspire and motivate more people to connect and contribute to the long-term work of NHS Charities Together.

Working closely with the Fundraising Director and forming part of the senior Fundraising Leadership Team, you will play an essential role in our plans to grow the charity by developing and delivering a supporter engagement strategy. You will be accountable for increasing the amount of fundraised income that is generated annually, specifically individual fundraising that encompasses areas of individual giving, in memory and legacy support and DIY fundraising, in addition to leading marketing and communications to all supporters. The emphasis of this role is to both recruit and retain the support of our donors and fundraisers.

You will have a track record of leading a similar function within a not-for-profit organisation, and of raising significant levels of fundraised income from a diverse range of income streams. You will have strong analytical and strategic planning skills, be a confident communicator, and have an in-depth knowledge of the fundraising market and regulation. You will be comfortable leading change, developing a new team and encouraging new ways of working.

You will also be an innovative thinker with the ability to review our existing supporter base, analyse the market environment and identify opportunities for supporter acquisition, engagement and retention.

For more information and to apply, please visit the job page on Peridot Partners' website via 'Apply on website'.

Closing date: 9am, Monday 7th June 2021

Organisation: Cymorth Cymru 

Hours: 35 hours per week

Salary: £24,000 per annum

Location: Cardiff with travel around Wales

Deadline for applications: 00:01 on Wednesday 2nd June

We are looking for someone with brilliant interpersonal, organisational and communication skills, who is passionate about empowering people with experience of homelessness to make their voices heard.

Working in a small and supportive team, you’ll help to deliver an exciting new project, supporting Experts by Experience to share their views, develop their skills and influence decision makers in Wales.

About us

Cymorth is the representative body for homelessness, housing and support providers in Wales. We are a small team, but have a big impact – and there’s never a dull moment! Over the past two years we have been part of the Homelessness Action Group, led successful campaigns to increase funding for housing support services, helped organise the Homeless World Cup, and shaped the response to the pandemic in Wales, contributing to key guidance and successfully campaigning for people with experience of homelessness to be prioritised for the vaccine. Over the next few years we have a big opportunity to influence even more – it’s a great time join Cymorth!

Download the Job description and person specification.

We particularly welcome applications from:

• People with experience of homelessness or using housing support services
• People from under-represented groups such as people from Black, Asian or Minority Ethnic communities

Marine Society and Sea Cadets are seeking to appoint a Supporter Care Officer to join our team based in London (temporarily working from home). You will join us on a full-time permanent basis, and in return, you will receive a competitive salary of £28,000 per annum.

Marine Society and Sea Cadets (MSSC) is a leading maritime charity in lifelong learning and personal development and is the governing charity of the Sea Cadet Corps (SCC), a civilian voluntary youth organisation engaging some 15,000 young people over 400 Sea Cadet Units, throughout the UK.  The SCC offers a wide range of youth opportunities with the same enduring objective – to give young people the best possible head start in life through nautical adventure and fun.

We are seeking a Supporter Care Officer who will be the main point of contact for supporters, prospective supporters and the public. They will need to effectively respond to interactions and enquiries using multiple communication channels (phone, email, letter, social media and text).

Key responsibilities Supporter Care Officer include:

- Manage the administration and use of the Fundraising CRM system
- Maintaining Database records
- Manage and report on Legacy and In Memorium donations
- Supporter Engagement – using a multitude of platforms and channels. Taking ownership of any interactions.

Our ideal Supporter Care Officer will:

- Experience in customer service environment
- Strong degree of computer literacy and strong appreciation for phone, web and databases
- Excellent interpersonal and communication skills
- Excellent planning ability and organisational skills, with strong attention to detail
- Ability to analyse and evaluate data and information
- Computer literacy – good knowledge of Microsoft Word, Excel and PowerPoint, email, internet and experience of in-house databases together with use of web-based information system
- Flexibility – ability to adapt and be flexible in approach to work
- Ability to work unsupervised
- Experience of working with a budget and monitor expenses
- Using contact data base management systems to manage information and working in an office environment to deadlines
- Ability to handle mass mailings including mail merge

In return as our Supporter Care Officer you will receive:

- Pension Scheme
- Life Insurance
- Private Medical Insurance
- Employee Assistance Programme
- season ticket loans
- Eye Care

Closing Date: 16th May 2021
Interviews:  End of May 2021

If you feel you have the skills and experience to become our Supporter Care Officer then please click “apply” below – we’d love to hear from you!

Applications should consist of a CV and supporting statement. Without this, we sadly will be unable to consider your application for this role.

TPP are delighted to be working with an International charity who are the leading organisation working to create a world where nobody wants or believes we need to experiment on animals. This charity has a history spanning over 100 years, they have achieved so much for animals.

This is an inspiring charity to work for with exciting growth plans.

This role offers some great benefits:

* 12-month interest free season ticket loan
* 25 working days' paid holiday, in addition to Public Holidays'
* Employer's Ethical Investor's Stakeholder Pension Scheme
* Generous training and professional development allowance
* Flexible working hours
* Childcare Voucher Scheme
* Ride-to-Work Bicycle Scheme
* Staff retention policy
* Work life support scheme

As an experienced supporter care specialist, you will lead on the development of supporter care practices and form the front line of the organisation's supporter and customer care.
You will enjoy dealing with a wide and diverse range of people on the phone and you will have excellent administrative skills gained in a customer or supporter-facing environment, including the ability to deal with complex enquiries submitted by telephone, email, social media and post.

As an accomplished communicator your thorough response handling and excellent supporter care will guarantee an efficiently managed supporter and customer care journeys.
You will ensure that the organisation's supporter records, general systems and processes are efficiently maintained.
Your flexibility, energy and professionalism will place you at the heart of the team making you a vital component in the organisation's continuing success.

Some of the Key responsibilities:
1. Be the first point of contact for existing and new supporters by providing a professional supporter and customer care service ensuring that all telephone, email, social media and postal donations, information requests, queries or complaints are answered, processed, fulfilled and published appropriately, accurately, and promptly.

2. Listen and respond to the needs of each supporter, considering and understanding their personal experiences and motivations while conveying information in an appropriate and empathetic manner.

3. Provide customer service throughout the supporter journey, with a clear focus on building long-lasting relationships, and increasing value from these relationships.

4. Handle and process a range of payments, including cash, cheques, credit/debit cards and Direct Debits. Maintain database integrity.

5. Carry out tasks related to donation processing and reconciliation.

6. Responsible for ensuring that supporter and customer records on the International group of companies' CRM database are kept up to date.

7. Maintain best practice surrounding supporter and customer care, and to ensure compliance with relevant legislation such as GDPR/Data Protection Act, Gift Aid legislation and Fundraising Regulator guidelines as well as internal policies and procedures, as appropriate.

8. Provide efficient administration, being responsible for circulation of incoming post and the dispatch of outbound mail; and take responsibility for the development & maintenance of paper and electronic filing systems.

The successful person for this role will have the following:
1. Excellent interpersonal skills including the ability to build and maintain strong relationships with colleagues, supporters, customers, visitors and suppliers.
2. Friendly and personable with excellent communication skills; with the proven ability to deal professionally and efficiently with a broad range of telephone-based enquiries.
3. Excellent written communication skills across a broad range of media and styles, and channels. Ideally experience of writing copy for supporters and fundraising.
4. Ability to strictly maintain agreed organisational messaging protocols, and to use one's own initiative and common sense as required.
5. Ability to carry out comprehensive online research and summarise findings for colleagues clearly and concisely.
6. Good working knowledge of Microsoft Office packages including Outlook, Excel, Word, and PowerPoint, and CRM Database systems.
7. Excellent organisational skills including an ability to prioritise and manage multiple tasks and meet SLAs.
8. Ability to maintain high levels of accuracy with clear attention to detail at all times
9. Strong commitment to team working, and and ability to build strong, mutually beneficial relationships with colleagues across the whole organisation, including at a senior level.
10. Desirable - Training in a related field such as Fundraising, Marketing, Customer Service or other relevant qualifications.
11. Demonstrable extensive experience of providing excellent telephone and email-based supporter and customer care.
12. Experience of managing supporter and customer care activities, including handling of complaints and queries on a wide range of often complex subjects.
13. Experience of supporting the delivery of multi-channel fundraising and communication activities including copywriting.
14. Proven experience of developing and maintaining administrative systems, including paper and electronic filing.
15. Familiarity with using Fundraising databases

If you are interested and would like to learn more about this exciting opportunity please get in touch ASAP

Refuge is the UK’s largest provider of specialist services for victims of all forms of gender-based violence (domestic, sexual, so called ‘honour’ violence, modern slavery and human trafficking, prostitution, forced marriage, stalking and FGM). Every day we support over 6,000 women and children in our national network of services.  These include Independent Domestic, Sexual and Gender-based Violence Advocacy services (IDVAs/ISVAs and IGVAs), community outreach, specialist refuge accommodation, sanctuary services, culturally-specific services and the Freephone 24 Hour National Domestic Abuse Helpline. We advise Government and lobby hard to keep violence against women and girls high on the public agenda. We run award-winning prevention and public education campaigns, manage a busy press office and website, and we are an accredited training provider. We give a voice to the voiceless.

The Supporter Care Executive is a key post within the Fundraising team, with responsibility for providing the highest possible care and stewardship to our supporters; ensuring they feel valued, inspired and continue to support us. This role will also work closely with the Database and Insight team on income processing and maintaining the accuracy and integrity of new and existing data on the fundraising database (Raiser’s Edge).

It is essential to the development of Refuge’s service delivery that the post holder is able to respond flexibly to changes in the requirements of this post.  This job description is therefore a guide and not an exhaustive list of all responsibilities the post holder may have over time.

Competitive salary offering annual progression within points of the salary grade, 28 days annual leave increasing to 30 days, pension scheme with People’s pension that includes a 6% Employer contribution, comprehensive EAP.

Refuge is proud to be a leader in its field and an employer of choice with leading edge systems for supervision, quality management and development. We offer the first Regulated Qualifications Framework (RQF) accredited qualification for our profession. 

Please visit Refuge’s website for further details and other opportunities.

Closing Date: 18 May 2021

Interview Date: W/C 24 May 2021

An Basic Disclosure Barring Service (DBS) certificate will be required for this role.

Refuge is committed to quality, equality and diversity and welcomes applications from all sections of the community.

No agencies please - as a charity we work hard to keep our costs down.

TPP Fundraising and Development team are delighted to be supporting an amazing disability charity as they look to recruit a Supporter Acquisition Manager into their successful fundraising team. This is a great opportunity for an experienced fundraiser looking for a role that will give you the variety of multi-channel campaigns as well as developing new approaches.

Job title: Supporter Acquisition Manager
Charity cause: Disability
Salary: £35,225
Location: London with home working

As the Supporter Acquisition Manager, you will be responsible for managing over the acquisition programme, delivering a range of campaign utilise a variety of channels such as direct mail, DRTV, PSMS and digital. This is an exciting time for the team as they look to build upon their success and invest in new campaigns to attracted new supporters. Preparing and presenting new campaign proposals to the Head of department, along with the continued testing and innovation of products that are offered to their audiences. You will work closely with the Retention and Development Manager to ensure there is consistent communication to all supporters as well as an effective welcome plan in place. Another key relationship within this role is with the data team to ensure there are accurate and effective reconciliation as well as reporting on key performance indicators.

They are looking for a candidate that has solid experience within Individual Giving, delivering successful campaigns across a variety of different channels. Key to this role will be knowledge of different approaches, having experience delivering through DRTV, PSMS, direct mail, inserts, telephone and digital. You will have experience managing a relationship with suppliers/external agencies, ensuring campaigns are delivered on time and with the right message. You will have experience line managing a team, being key to their personal development and success of their work. Finally, they will be looking for someone who is confident analysing data, using this to drive successful campaigns.

If you have read through this role with great interest, have the necessary skill set and experience that is vital for this role then I would be keen to have a conversation with you. Apply within and we can arrange a time to chat.

This is a part-time (17.5 hours per week) FTC. Salary advertised is the full time equivalent. Flexible hours with a mix of home and office based working in Belfast.

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide.

About the role

This is a key fundraising support role within the Fundraising Team in Ireland and is responsible for the administrative and support tasks relating to the fundraising team. A key part of the role will focus on updating and maintaining the supporter database. To include supporter relationships, income, appeal coding, acknowledgment letter templates and other tasks as necessary.

About you

Essential

-Educated to degree level or equivalent

-At least two years administrative experience in a customer/supporter care environment.

-Ability to use CRM databases for fundraising or marketing purposes

-ECDL or equivalent MS Office qualification

-High level of numeracy, accuracy and attention to detail

-Excellent interpersonal and communication skills

-Confidentiality and discretion

-Ability to work with limited supervision, under pressure and juggling multiple priorities

-Fluent written and spoken English

Desirable

-Experience of using a CRM database

-Experience of working within fundraising or the charity sector

-Understanding the legal requirements and data protection relating to fundraising

-Experience of supervising volunteers

Further information

This role requires applicants to have the right to work in the country where this position is based.

All successful candidates will require either a Basic or Enhanced Disclosure Barring Service certificate (DBS) as part of your clearance for commencing your role with us. Information will be forwarded to you by the HR team with your offer.

We value diversity and aspire to reflect this in its workforce. We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, sexual orientation, religion or belief.

Christian Aid is committed to providing a safe and trusted environment for every person connected to the work we do; and to preventing any type of unwanted behaviour including sexual harassment and exploitation, abuse, and financial misconduct. Any candidate offered a job with Christian Aid is expected to share and demonstrate our values and adhere to Christian Aid's Safeguarding policy and sign Christian Aid's Code of Conduct.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.

Competency questions (if required)

As part of your application you will be asked to demonstrate your suitability by giving answers to the following questions:

Strive for Improvement: Tell us about a time when you took an initiative to solve a problem

Build Partnerships: Tell us about a time when you contributed time and ideas to a piece of work which was beyond you or your team's role

Deliver Results: Tell us about a time when you planned, monitored and delivered a SMART (Specific, Measurable, Achievable, Relevant and Time-bound) work objective to the standard required

About the role

Sense has an exciting opportunity for someone to join our successful Engagement team as our Supporter Acquisition Manager. This full time position will initially be homeworking, but will be based at our head office in King’s Cross, London, post pandemic. 

The Supporter Acquisition Manager will lead in the planning and delivery of our key supporter acquisition campaigns via channels including DRTV, direct mail, PSMS and digital marketing. Sense has identified our acquisitions offer as a key area of investment, and this role will be responsible for driving growth. Responsibilities will include:

Leading on the development and implementation of our Individual Giving supporter acquisition strategy, annual plans and budgets 
Preparing and presenting campaign proposals.
Project managing significant direct marketing campaigns 
Proactively monitoring and reporting on strategy and campaign performance.
Collaborating with other Engagement teams and the wider organisation to increase support from other audience groups.

Key skills and experience

Experience of a range of direct marketing techniques within a charity or not-for-profit organisation.
Demonstrable project management skills.
Strong communication skills, with the ability to manage relationships with a range of stakeholders.
High level of IT literacy, including the full Microsoft Office suite and fundraising software, ideally Raiser’s Edge

For a full job description and person specification please see the link below.

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world.

We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. We would recommend that you read the candidate guidelines, job description and person specification before applying.

If you require an application in another format, please contact the recruitment team.

Sense is committed to equality, diversity and inclusion in all of its work. We want to ensure that the diversity of our workforce is reflective of the people we support and the communities we serve.

ABOUT THE ROLE

The Supporter Engagement Coordinator will play a vital role in supporting Global Supporter Engagement within the Digital Engagement team.

Please note that Arabic is a mandatory requirement for this position and we won't be able to consider applicants who do not meet this criteria.

JOB PURPOSE

To support the Global Supporter Engagement sub team to onboard, develop and retain global supporters and members around the world in countries where Amnesty doesn't have a formal national presence.

Primarily, this role will assist with the day-to-day functioning of the team, by creating emails, automated journeys and segmentation lists using our email marketing and constituency relationship management tool.

You will also be responsible for supporter stewardship, especially for our Arabic-speaking audiences and assist in content creation that contributes to growth and development of our global supporter base.

ABOUT YOU:

You will have some experience in a similar position, interest in further developing your skills in a fast-pace and demanding environment, and a passion for human rights.

MAIN RESPONSIBILITIES:

• Support the Global Supporter Engagement sub team in the creation, optimisation, and production of broadcast emails, automated journeys and segmented lists using our email marketing and constituency relationship management tool.
• Maintain supporter stewardship targets by responding to email enquiries from supporters and members in a professional and timely manner, and according to internal processes.
• Help processing data and collating information for wider retention reports for flagship campaigns, global journeys or other team projects.
• Help develop, collate and seek approval for content, primarily, but not limited to, global supporter and member onboarding and retention activities.

SKILLS AND EXPERIENCE:

• Fluency in written and spoken English and Arabic. Other languages highly desirable: Spanish, French, Russian and Chinese.
• 1-2 years' experience in a similar role.
• Relevant knowledge and experience of digital marketing, including email marketing, A/B testing, CRM tools, and data handling protocols.
• Strong customer/supporter focus, keen attention to detail and able to maintain confidentiality.
• Highly motivated, commitment to excellence and strong work ethic.
• Flexible, ie functions effectively and accurately in a changing and fast-paced environment and able to meet deadlines.
• Diplomatic and able to manage multiple stakeholders.
• Ability to work in a multi-cultural environment.
• Works well independently ad collaboratively as part of a team.
• Proficient in Windows applications including Excel and PowerPoint.
• Holds a passion for Amnesty's values and for human rights in general.

ABOUT US

Amnesty International is a global movement of more than 7 million people who campaign for a world where human rights are enjoyed by all. We reach almost every country in the world and have:

• more than 2 million members and supporters who drive forward our fight for rights
• more than 5 million activists who strengthen our calls for justice

Our aim is simple: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they're denied. And whether we're applying pressure through powerful research or direct lobbying, mass demonstrations or online campaigning, we're all inspired by hope for a better world. One where human rights are respected and protected by everyone, everywhere.

At Amnesty International, we are passionate about what we do and we are proud of our achievements as a movement. To compensate our employees for the critical work they do, we reward them through a combination of an attractive and sector competitive salary and benefits package, high levels of engagement and involvement, and a commitment to employee development.

Benefits include 37 days annual leave (inclusive of public holidays and grace days), pension scheme, employee assistance programme, life assurance and many more benefits designed to suit your own personal lifestyle. All of this, in a professional, engaging environment.

For further information on our benefits, please visit

WHAT WE HOPE YOU WILL DO NEXT

If you are talented, passionate about human rights and want to use your skills, knowledge and experience to change the world then we would encourage you to click 'Apply for this Role' below.

Freedom, Justice, Equality. Let's get to work.

N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.