Supporter engagement officer jobs in Bermondsey, greater london

The Youth Endowment Fund  

Senior Change Manager, Children’s Services 

Reports to: Head of Change, Children’s Services 

Salary:£54,300 per annum, depending on experience  

Location:  Central London or Hybrid*(see below) 

Contract: 2-year fixed term contract

Closing date for applications: 12 pm on Monday, 1st June 2026 

Interview dates: Week commencing 15th June 2026 

About the Youth Endowment Fund 

All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don’t matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope.    

But it doesn’t have to be this way.    

The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it.   

A big part of the movement that we need to build is in the world of children’s services. We need to inspire and connect with senior leaders in England and Wales to spread what works and make our country safer for some of our most vulnerable children. We need someone who can deliver this whilst understanding and working within the context of the major sector reforms that are currently being delivered via the Families First Partnership programme. 

Key Responsibilities  

We are at an exciting moment in our work. In June we will publish our children’s services practice guidance, setting out the evidence for what works to reduce serious youth violence in the children’s services sector. 

We have plans to work with the sector over the rest of the financial year and beyond, including designing a self-assessment tool to help senior sector leaders benchmark their existing practice against the evidence. We will also launch a new change programme, working hand-in-hand with the sector to implement the evidence for what works, gaining valuable insights in the process.

Your role is to help us turn these plans into a reality. 

This will include launching the self-assessment tool and promoting its use within the sector. It will also involve planning, designing and delivering the change programme to turn the theory into reality.

You will also contribute by designing and delivering a range of sector engagement activities, such as webinars, events and learning opportunities, that reach the sector, helping to build momentum, understanding and commitment across children’s services.

Lastly, you will support the Head of Change for Children’s Services with government engagement as required and support the establishment of a new network for senior sector leaders to share the latest evidence and best practice. 

Key responsibilities will include: 

• Supporting the launch and roll-out of the children’s services self-assessment tool, driving up demand and ensuring widespread completion of the tool across the sector; 

• Work hands-on with Local Authorities to help them put evidence into practice via our change programme; planning, delivering and learning as the work continues; 

• Continuously capture and act on learning from the self-assessment tool and deep dive change programme to inform future work; 

• Supporting the design and roll-out of a children’s services network to spread learning of what works to reduce serious youth violence; 

• Spend time genuinely understanding the pressures, priorities and constraints facing children’s services leaders to inform our longer-term approach to change. 

As part of your wider contribution to the organisation, you will also: 

• Build a culture where it is natural to perform well and support colleagues brilliantly.

• Contribute to setting the strategy, delivering results and building and modelling the culture that we need to succeed.

You are this sort of person: 

• You are fascinated about change and are experienced in making it happen. You have outstanding analytical judgment alongside the emotional intelligence and experience needed to identify the right opportunities for change, then make them happen. You understand why people find change difficult. You come alive talking about how people make decisions and why they do the things they do. 

• You understand the children’s services sector. You understand how the sector really works. This could include experience of working with/supporting senior sector leaders to facilitate change and improvement that improves the lives of young people.

• You win people over. People tend to warm to you and respect you. You have built good relationships with very senior people and with very junior people. You are good at chairing meetings, connecting people and having good introductory meetings. You are comfortable talking to a government minister, a youth worker, a company CEO, a social worker and a 15-year-old student. Listening to people from all backgrounds matters to you.

• You have experience of developing resources which support children’s services. You understand and take a curious approach to learning about the needs of sector leaders. You are able to skilfully translate these insights into helpful resources and tools which support leaders to improve practice. 

• You learn fast but remain humble. You are very quick at getting your head around things. You like learning. You are very good at synthesising information. You know how much you don't know. You know that you can learn more. You know that it's easy to assume you know when you don't. You care more that good things happen than who gets the credit. You are a great and supportive team player. 

• You don't want your days to pass without making a difference. You want to play a significant part in reducing violence.

• You understand young people. You understand what the lives of vulnerable young people can be like, and you understand some of the organisations that work with them, ideally through first-hand experience.

• You are committed to equality, diversity and inclusion. 

You must have this sort of experience 

• Delivering positive change within children’s services: You have significant experience of working with sector leaders to support the development and improvement of practice.

While it’s not a criteria, we’re especially interested to hear from applicants who have lived experience of violence affecting children and young people. 

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.

All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well. 

Hybrid Working 

The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month. 

To Apply 

Please click on the "Apply for this" button and submit your CV, your completed monitoring form and ensure your covering letter answers the following three questions below. Please submit your application by Monday 1st June 2026 at 12pm. 

Application Questions 

1. How have you used evidence to deliver effective change and improve outcomes? How did you gather and use the evidence and influence senior leaders to act differently? 

1. Describe your experience and understanding of working in or with the children’s services sector, in particular working with senior sector leaders. Please be specific about the context and impact you made.

1. What personal and professional experiences shape your understanding of the children’s services sector and its role in preventing youth violence? 

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage. 

Interview Process 

This will be a two-stage interview process. Interviews will take place the week of 15th June 2025. 

Please Note: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK. 

Benefits Include 

• £1,000 professional development budget annually 

• 25 days annual leave, 3 days end of year shut down, plus Bank Holidays 

• Four half days for volunteering activities 

• Employee Assistance Programme – 24hr phone line for free confidential support 

• Volunteering days - 4 half days per year 

• Death in service - 4 times annual salary 

• Flexible hours. Core office hours 10am – 4pm 

• Financial support including travel and hardship loans 

• Employer contributed pension of 5%. 

Your Data 

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful, and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area. 
 

About Action Tutoring
At Action Tutoring, we believe every child should be given the opportunity to succeed in school. But in the UK today, young people from disadvantaged backgrounds are less likely to 

achieve the grades they need to progress in life. This isn't because they are any less able; they have less access to the tools to help them reach their potential. 
 

We don't think this is fair. We know tutoring is an effective way of improving academic attainment and so we harness the power of volunteer tutors to bridge the gap and ensure this help can be accessed by every pupil who needs it, not just those who can afford it. 
 

We specifically help pupils facing socio-economic disadvantage and who are at risk of leaving primary or secondary school without reaching national standards in their exams. We work in partnership with schools in different cities and regions across the UK, delivering weekly tutoring in English or maths to those pupils who need it most. 
 

About the opportunity
The Director of Finance and Operations works closely with the CEO to build the organisation, operations and systems to enable us to scale and respond to emerging opportunities. A critical strategic role, they are a hands-on financial leader that brings strategic insight and challenge. Passionate about our mission, they lead a small team and use their experience and expertise to make our strategy a practical reality.

Closing date: Sunday, 17th May 2026
Interviews:Thursday, 28th and Friday, 29th May 2026, in our London office. There will be a second round of interviews.
Start date: Ideal start date is asap. However, we’re happy to wait for the ideal candidate.
Contract and hours: Permanent. Full time. We offer flexible hours with 9.30-4 as core hours. A full working week is 37.5 hours. 
Place of work:  Hybrid/flexible. This role requires 6 days a month in our London Office, Fivefields, Grosvenor Gardens, London SW1W 0DH.

Duties and responsibilities
 
Finance

Lead financial strategy and long-term planning to support the development of the organisation, as well as holding overall responsibility for finance processes and controls. 
 

Operations

Drive continuous improvement of operations to increase productivity, quality of delivery and value for money. With the operations team, provide oversight of all operational matters to ensure compliance and the smooth running of the organisation.
 

HR and team development

Action Tutoring has a Head of People & Culture who oversees day-to-day HR operations. However, with a permanent staff team of around 60, this role holds strategic responsibility for talent development and HR processes. This includes training and development strategy, effective diversity and inclusion policies and regular reviews of performance and reward systems.
 

Senior Leadership 

As one of the four members of the Senior Leadership Team of Action Tutoring, you will contribute to leadership decision-making, representing your own areas of expertise but also advocating for the best strategic options for the charity as a whole. 
 

Legal compliance, risk management and governance

This role ensures legal compliance of the organisation.
 

Line management

Overseeing a small team, this role has direct line management responsibility for the Head of People & Culture, the Operations Manager, and the Senior Finance Officer. You will also, with support from your team, manage relationships with external support agencies, including the outsourced management accountant, IT support company, and HR and employment law consultancy.
 

This role also plays a key part in a number of internal working groups, including leading the Digital Systems working group and serving as a member of both the Sustainability and Diversity, Equity and Inclusion working groups.
 

A full list of duties and responsibilities can be found in the job description attached to the BreatheHR advert.

Person specification
 
Qualifications criteria: 

• The right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Deep finance and operations experience as well as a track record of strategy development. You will have significant experience overseeing finances and managing budgets and be able to demonstrate a high level of understanding of financial management and forecasting within a fundraising setting. Familiarity with charity accounting and SORP will be essential. 
• Someone with the ability to see the big picture and lead long-term strategy while being able to zoom into the detail and set high-expectations for the team and wider organisation. 
• An excellent eye for detail and an experienced project manager who relishes delivering long-term projects through to completion, you will be a self-starter with a strong ability to take initiative to drive change.
• An ability to identify areas for organisational development and growth. You are someone who leads change and development. Alert to reputational risk, proactively preventing errors.
• An established track record in delivering results in a growing environment at the management level.
• Experience with a range of business functions and systems, including budgeting, finance, legal, IT and human resources or a willingness to build expertise in these areas.
• Understanding of developing policies and procedures; experience in good governance practices, including:
  • Familiarity with routine HR legislation and processes.
  • A good understanding of GDPR compliance and processes.
  • Familiarity with reporting at Trustee level (or equivalent). 
• Excellent team leadership skills. 
• A commitment to equality, diversity and inclusion. 
• A commitment to the mission and values of Action Tutoring.
• A commitment to promoting and safeguarding the welfare of children.
• Always aiming to help more pupils and have a bigger impact, we continually seek ways to improve tasks, processes and culture.

You will likely be more successful in this role if you have: 

• Additional formal qualifications relevant to the role (e.g. qualified accountant, MBA, CIPD Level 7).
• Experience or knowledge of safeguarding procedures.
• Digital transformation project management.
• Experience in the charity sector or the education sector, particularly in charity legislation and accounting.
• Experience in monitoring and evaluation processes and/or school data.
• Experience in improving systems and processes.

A senior leadership opportunity to drive growth, build influence and secure the resources needed to tackle poverty and homelessness through access to safe, decent housing in the UK and around the world. 

Location:  Home-based with frequent travel to internal and external events, networking and other meetings in London and occasionally across the UK. Occasional international travel will also be required. All staff meetings are held in our ReStore, Romford.

About Habitat for Humanity Great Britain

Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.

Habitat GB mobilises resources, partnerships, public engagement and advocacy to support high‑impact housing solutions in the UK and internationally, working closely with Habitat for Humanity International (HFHI) and the wider Habitat network.

Job Purpose

The Director of Fundraising & Partnerships is accountable for leading the vision, strategy and performance of Habitat GB’s fundraising, partnerships, engagement and resource mobilisation activity.

This role combines senior‑level engagement and income generation leadership with organisational and strategic responsibility. The postholder will design and deliver ambitious, sustainable income and partnership strategies; strengthen Habitat GB’s profile and positioning; and lead a high‑performing, values‑led team.

As a member of the Senior Leadership Team, the Director of Fundraising & Partnerships plays a key role in organisational leadership, transformation, and long‑term sustainability, working collaboratively across Habitat GB, the international Habitat network and with a wide range of external partners. This role has 4 direct reports, and an overall team of 10.

Key Accountabilities/Responsibilities:

Strategic Fundraising, Partnerships & Engagement

• Design, deliver and adapt an integrated multi‑year fundraising and partnerships strategy, setting ambitious and achievable targets that increase income, engagement and impact.
• Lead the organisation’s approach to partnerships, philanthropy, fundraising and resource mobilisation across all non-institutional income streams, including:
  • Trusts and foundations (UK and international)
  • Corporate partnerships and strategic alliances
  • High‑net‑worth individuals and philanthropic supporters
  • Blended funding, including institutional and investment‑linked income where appropriate
• Shape and deliver Habitat GB’s positioning as a credible, innovative and impactful development and housing partner.
• Lead the development and delivery of communication and engagement strategies that increase profile, visibility, audience engagement and supporter commitment.
• Draw on learning from the wider Habitat network and sector trends to inform strategy, innovation and continuous improvement.
• Ensure compliance with fundraising regulation, ethical standards, safeguarding and best practice, including oversight of relevant policies, due diligence and risk.

Income Management, Forecasting & Performance

•  Hold accountability for all non-institutional fundraising income targets and performance against agreed budgets, with responsibility for year-on- year growth and diversification of income streams.
• Set clear quality standards, KPIs and expectations to promote accountability, ownership and high performance within the team.
• Oversee active management of a robust, strategically aligned prospect and partnership pipeline.
• Work collaboratively with the Director of Impact & Influence to align opportunities, approaches and targets across non-institutional and institutional partnerships and fundraising pipelines.
• Work closely with the Director of Finance, Operations & Compliance on income forecasting, financial planning, reporting and budget management.
• Ensure high-quality impact, financial and narrative reporting to funders, partners, the SLT and Trustees.

Senior Partnerships, Stewardship & External Profile

•  Lead and model relationship-based development with priority prospects, partners and influencers.
• Act as senior relationship lead for key high value corporate partners, donors and funders, ensuring excellent stewardship and long‑term engagement.
• Support and enhance relationship building with High‑Net‑Worth Individuals, Trusts and Foundations.
• Work collaboratively with colleagues to develop compelling proposals, propositions and reports across funding opportunities, positioning Habitat GB as a partner of choice across all priority audiences.
• Raise the profile and positioning of HFHGB through public engagement, media opportunities, online presence and attendance at relevant networks and events.
• Respond strategically to external opportunities and challenges, protecting and enhancing Habitat GB’s reputation and impact.

Leadership & Management of the Fundraising & Partnerships Team

•  Lead, inspire and develop a high performing, ambitious team focussed on fundraising, partnerships, communications and brand marketing.
• Provide clear direction, prioritisation and performance management through regular 1‑to‑1s, objective setting, feedback and development.
• Ensure effective planning, resourcing and deployment of team capacity and budget.
• Foster a collaborative, inclusive and learning led team culture, role‑modelling Habitat GB’s values and behaviours.

Organisational & Executive Leadership

•  Act as a collaborative senior leader, supporting the National Director in delivering HFHGB’s strategy and vision.
• Actively shape and influence organisational strategy, ensuring income generation and partnerships are fully integrated into strategic planning and decision making.
• Contribute to organisational wide leadership on performance, productivity, risk, diligence and transformation.
• Work effectively across teams and functions to deliver integrated, organisation wide outcomes.
• Support Trustees in fulfilling their governance, ambassadorial and fundraising responsibilities.
• Represent Habitat GB at national and international meetings, forums and events, deputising for the National Director where required.

We are looking for someone with:

•  Substantial senior level experience in fundraising, development and partnership leadership.
• Proven track record of designing and delivering ambitious income strategies.
• Expert knowledge of fundraising best practice, partnership development and donor stewardship.
• Significant experience of leading and developing high performing teams.
• Experience and awareness of communication and brand marketing in a relevant context.
• Strong financial acumen, including budget ownership, income forecasting and performance management.
• Excellent interpersonal, influencing and communication skills, with the ability to engage diverse senior stakeholders.
• Experience working collaboratively within complex or networked organisational structures.
• Strong alignment with Habitat GB’s mission, values and commitment to equity, diversity and inclusion.
• Experience working closely with Boards and Trustees.
• Knowledge of UK charity governance, fundraising regulation and compliance.
• Experience of organisational growth, change or transformation.
• Experience within housing, international development, humanitarian or social justice contexts would b

Flexibility:

 Habitat GB is seeking to rapidly expand its activities and impact to fight poverty across the world. This requires adaptability and an ambitious, dynamic and flexible team.  The post holder is expected to be flexible in terms of location (within reason), line management, and duties and responsibilities.

Application Process:

We want our recruitment process to give you an opportunity to shine, to share your skills and experience as clearly as possible, and for you to find out more about Habitat for Humanity GB in return.  ​

​To apply for the role please send us your CV and a supporting statement (max two sides of A4) telling us about the skills and experience you would bring to the role and your motivation for applying, using the link found on our website.​

Deadline for applications is Monday 25th May 2026 (at 11:59 pm).​

​We plan for first stage interviews to take place w/b 1st June 2026. Interviews may be held online, or in person in London (please note that we do not reimburse any expenses incurred during interviews).

Magic Bus is seeking a Global Senior Finance Manager to lead financial management
across each of its Magic Bus Global, UK and Singapore entities (“three Magic Bus
entities”). This is a senior, high-impact role, critical to supporting the organisation’s next
phase of growth and strengthening its global finance function.

Based in the UK and reporting to the Magic Bus UK Board and Executive Director (with
alignment to Magic Bus Global and Singapore leadership), the role operates within an
international development NGO environment. It combines hands-on financial
management with strategic oversight, ensuring strong governance, compliance, and
financial insight across multiple geographies.

The postholder will oversee end-to-end finance operations, manage outsourced
providers (audit, payroll) and play a key role in driving financial sustainability and
performance. In addition, and when the opportunity arises, the postholder will support
the fundraising initiatives of Magic Bus UK and any other Magic Bus entities as
appropriate.

Key Responsibilities
Financial Leadership:
- Lead financial management across each of Magic Bus’s Global, UK and
Singapore entities, ensuring consistency, transparency and strong internal
controls.
- Act as the primary finance lead to the Magic Bus UK Board and Executive
Director.
- Strengthen financial policies and processes across all three Magic Bus entities.
- Ensure compliance with UK charity regulations and Companies Act 2006 (as
appropriate) and all relevant international requirements.
- Oversee relationships with external providers (auditors, payroll, finance
partners).
- Maintain a robust financial control environment.

Financial Planning, Budgeting and Forecasting:
- Lead the annual budgeting process across three Magic Bus entities,
incorporating input from country teams and the Boards.
- Develop high-quality financial forecasts, scenario modelling, and long-term
financial planning.
- Provide clear insight into financial sustainability, funding gaps, and reserves
strategy.
- Monitor performance against budget and support timely corrective actions, as
required.

Management Reporting and Performance:
- Oversee the production of accurate and timely monthly management accounts
across all three Magic Bus entities.
- Deliver clear variance analysis and actionable insights to support decision-
making.
- Standardise and improve reporting processes across geographies.
- Present financial performance to the Board and senior stakeholders.

Financial Accounting:
- Ensure robust month-end and year-end close processes across entities.
- Maintain oversight of key accounting areas.
- Lead the annual audit process and statutory reporting requirements.
- Oversee submissions to the Charity Commission, Companies House, and
relevant international bodies.
- Support fundraising and operations with donor requirements, including
restricted funding and grant reporting.

Cash Flow, Treasury and Risk Management:
- Oversee cash flow across entities, ensuring adequate liquidity at all times.
- Monitor and optimise reserves in line with organisational policies.
- Oversee payment processes and financial controls.
- Identify financial and operational risks and implement mitigation strategies.

Strategic Finance and Business Partnering:
- Act as a strategic finance partner to country leads and global leadership.
- Provide financial insight to support growth, expansion and funding strategies.
- Strengthen financial literacy and capability across non-finance teams.
- Drive continuous improvement in systems, processes and data quality.

Candidate Profile
Qualifications and Experience:
- Fully qualified accountant (ACA/CIMA/ACCA/CIPFA).
- Significant experience in a senior finance role, with end-to-end ownership of
finance operations.
- Strong experience in international development, NGO or grant-funded
environments.
- Experience working across multiple countries and/or legal entities.
- Experience reporting to Boards and senior leadership.
- Proven experience managing audits and external stakeholders.

Technical Skills:
- Strong financial accounting, controls, and compliance expertise.
- Experience with multi-entity consolidation and reporting.
- Advanced budgeting, forecasting and financial modelling skills.
Strong understanding of:
- Restricted funding and donor compliance.
- Grant reporting and funder requirements.
- Cash flow and reserves management.
- Experience with finance systems (e.g. Xero) and advanced Excel and Power
Point.

Leadership and Personal Attributes:
- Strong stakeholder management and communication skills.
- Ability to translate complex financial information for non-finance audiences.
- High level of integrity, accountability and sound judgement.
- Comfortable operating in a complex, evolving, international environment.
- Proactive, collaborative and solutions-oriented.
- Strong attention to detail with a strategic mindset.

Desirable:
- Experience managing outsourced finance functions or shared service models.
- Strong knowledge of UK charity compliance and governance.
- Exposure to US, Singapore, or other international reporting environments.
- Experience in scaling organisations or strengthening finance functions.
- Passion for international development and social impact.

Why Join Magic Bus UK
This is a unique opportunity to join our organisation at a pivotal moment of growth,
where you can shape strategy and contribute directly to life-changing impact for young
people in India.

We are committed to creating a supportive and inclusive working environment. Our
offer includes:
- 25 days annual leave plus bank holidays (33 days total), pro-rated for part-time
staff.
- Flexible and hybrid working arrangements.
- Private health insurance.
- Employer pension contribution.
- Training and professional development opportunities.
- Death in service benefit.
- A collaborative, mission-driven team culture.

Diversity and Inclusion:
Magic Bus UK and other entities are committed to building a diverse, inclusive and
equitable organisation where everyone feels valued, respected, and able to contribute
fully. We welcome applications from people of all backgrounds, including all gender
identities, ages, sexual orientations, ethnicities, nationalities, and religious beliefs (or
none). We particularly encourage applications from individuals and communities that
are underrepresented in the charity sector. We recognise that talent and potential are
not always reflected in traditional career paths. If you feel you meet most of the criteria
but not every requirement, we would still strongly encourage you to apply. We are
committed to making our recruitment process accessible and inclusive. If you require
any adjustments at any stage, please let us know; we will be happy to support you. At
Magic Bus UK, we believe that diversity of perspectives strengthens our work and helps
us better serve the young people and communities we support.

Great opportunity to lead and support our charity's team through the next phase of development to drive One Medicine forward. 

Job Purpose

To lead the operational delivery of Humanimal Trust’s charitable aims and strategic objectives, as set by the Board of Trustees, ensuring that plans are translated into clear priorities, well-managed programmes and effective day-to-day operations. The postholder will line manage the operational team, oversee the finances and the fundraising activities, and maintain strong governance and compliance within Charity Commission requirements, at all times representing the Trust’s One Medicine purpose with professionalism and integrity.

Dimensions

· Line management responsibility for the operational team

· Budget responsibility: manage agreed operational budgets and monitor expenditure against plan

· Oversee delivery of the annual business plan and operational work programme

· Build and maintain relationships with key stakeholders, supporters, partners and suppliers

· Oversee the fundraising activities

Main Responsibilities and Role

· Provide visible operational leadership for Humanimal Trust, championing One Medicine and role-modelling the Trust’s values

· Translate Board-approved strategy into clear operational priorities, delivery plans and measurable outcomes

· Line-manage the operational team: allocate work, set objectives, provide coaching, and manage performance and wellbeing

· Maintain and improve operational policies, procedures and controls in line with charity regulation, GDPR/data protection and recognised good practice

· Ensure effective delivery of core operational functions (administration, supporter care, governance support, data management and supplier coordination)

· Protect the Trust’s reputation by maintaining high standards of quality, confidentiality, safeguarding and risk management

· Monitor progress against the operational plan, tracking risks, issues and dependencies and reporting regularly to the Chair/Trustees

· Lead on team resourcing and capability: recruitment planning (where applicable), induction, training and continuous improvement

· Work closely with the Chair and Trustees to support good governance, prepare papers, and ensure actions and decisions are implemented

· Attend and present at Board meetings

Finance

· Manage day-to-day financial processes for the Trust, ensuring appropriate approvals, controls and timely processing

· Oversee expense claims and supplier payments in line with policy; ensure accurate records are maintained for audit and reporting

· Track and report on income/expenditure and operational costs, highlighting variances and supporting budget planning with Trustees and finance support (where in place)

· Maintain a clear audit trail for key financial decisions, contracts and delegated approvals

Planning and Organising

· Develop and implement operational plans that translate Trustee priorities into clear workstreams, milestones and accountabilities

· Plan, organise and prioritise team workload and resources to deliver objectives, balancing immediate operational needs with longer-term planning

· Maintain and review the organisational risk register, escalating issues and ensuring proportionate mitigations are in place

· Maintain and review the Trust’s policies and guidance documents

· Monitor and report delivery, performance and compliance (e.g., quarterly/annually as agreed), supporting effective governance and continuous improvement

Decision Making

· Make operational decisions to deliver the Trust’s agreed plans within delegated authority, escalating strategic or high-risk matters to the Chair/Trustees

· Lead and line-manage the operational team, including recruitment planning (where applicable), workload allocation and resource deployment

· Liaise with external partners, supporters, volunteers, suppliers and professional advisers to support delivery and maintain effective relationships

· Liaise with the Chair of Trustees and the Trustees on a regular basis.

· Evaluate and improve processes, systems and ways of working to enhance quality, efficiency, supporter experience and internal control

· Identify learning and development needs for the team and support continuous improvement and professional development

· Manage operational capacity and prioritisation, ensuring resources are aligned to the Trust’s delivery commitments

· Approve expenditure, contracts and commitments within delegated authority and in line with policy

Internal and External Relationships

Internal

· Chair of Trustees and Board of Trustees (including sub-committees), providing timely updates, papers and delivery reporting

· Operational team and volunteers, providing leadership, coordination and support

External

Supporters, donors, partner organisations, volunteers, suppliers and professional advisers (e.g., finance, HR, legal), acting as an operational point of contact as required

Knowledge, Experience, Skills and Style Required

Essential

· Educated to degree level (or equivalent experience), with strong digital/IT capability (MS Office and CRM/databases) and a clear understanding of GDPR/data protection.

· Proven experience in an operational leadership/management role, delivering organisational plans, improving processes and achieving measurable outcomes.

· Excellent communication, negotiation and influencing skills, with the ability to work effectively with Trustees, colleagues, volunteers and external stakeholders.

· Strong people management skills, supporting staff through change, setting clear expectations and creating an inclusive, high-performing team culture.

· Demonstrable experience working in or with a charity/not-for-profit, with a good understanding of governance, compliance and supporter-facing operations (experience in human health, animal health or science an advantage).

· Strong judgement and analytical skills, able to manage competing priorities, budgets and risks and to deliver reliably in a small-organisation environment.

Desirable

· Understanding of the UK charity regulatory environment and good governance practice.

· Experience working with Boards/Trustees, including preparing papers, reporting on delivery and supporting effective decision-making.

· Knowledge and experience of fundraising operations and supporter care.

· Demonstrable understanding of, and commitment to, One Medicine.

Job Context and Special Features

This role is a key senior management position within Humanimal Trust, with responsibility for ensuring that strategy is translated into effective delivery, that the operational team is supported to perform at its best, and that the Trust operates with strong governance, compliance and financial control.

This is a one-year fixed term appointment for a 28-hour (3.5 day) working week, starting at the earliest opportunity.  The role is home-based in the UK, with occasional travel to other locations in the country.

Are you someone who can build trusted relationships across sectors, develop sustainable income, and turn strategic opportunities into meaningful impact? 

Are you looking for a part-time, senior role where you can shape organisational direction, grow partnerships, and deliver programmes with national and international reach? 

The Design in Mental Health Network (DiMHN) is a UK-based charity dedicated to improving mental health outcomes through better design. We are seeking a strategic and entrepreneurial Head of Partnerships & Programmes to play a central role in our next phase of growth. 

In this role, success will mean building high-value partnerships, growing sustainable income, and delivering programmes that expand DiMHN’s impact and influence. 

WHAT YOU'LL BE DOING 

Reporting to the Chief Executive, you will: 

• Drive sustainable income through a mix of commercial partnerships, membership growth, and charitable funding
• Develop and lead strategic and commercial partnerships, from opportunity through to delivery
• Lead the design, delivery, and evaluation of programmes across our core areas of work
• Grow and engage a diverse membership across commercial and health sector stakeholders
• Embed strong monitoring, evaluation, and reporting to demonstrate impact and inform decision-making

WHO WE'RE LOOKING FOR

We are looking for a strategic, relationship-driven leader who can translate opportunity into impact, income, and influence. 

Knowledge and experience 

You will bring: 

• A strong track record of developing and securing income through partnerships, sponsorship, membership, and/or charitable funding
• Experience building and managing commercial or strategic partnerships, including identifying opportunities and maintaining long-term relationships
• Experience designing and delivering programmes involving multiple stakeholders, sectors, and/or geographies
• The ability to develop robust business cases, including assessing opportunities, risks, and resource requirements
• Experience growing and engaging professional networks, memberships, or cross-sector communities
• Confidence working in complex, multi-stakeholder environments

Knowledge of the mental health, healthcare, design, or built environment sectors is welcome, but not essential. 

Personal attributes 

You will be: 

• Strategic and entrepreneurial, able to spot and develop opportunities
• Collaborative and relationship-led, with the ability to build trust across diverse stakeholders
• Impact-focused, motivated by delivering measurable outcomes
• Adaptable and resilient, comfortable working in a growing and evolving organisation 
• Passionate about improving mental health outcomes and interested in how design can improve people’s lives 

WHAT YOU'LL GET IN RETURN

As part of the team, you will benefit from:

• Annual leave - 28 days’ annual leave plus bank holidays (pro rata) 
• Work from home – though in-person meetings with partners and members will be expected in order to build strong working relationships
• Flexible working - flexibility in how the 21 hours are worked across the week (to be agreed during offer discussions) 

NEXT STEPS 

Please see https://bit.ly/DIMHNPartnershipsProgrammes for our Candidate Pack, application instructions and details about the interview process.

Mind in Haringey is an independent charity organisation providing vital mental health services to our community in Haringey since 1989.

We have a broad and exciting range of services and projects running in a dynamic, evolving environment. We are constantly striving to develop and improve our services through listening to our community, peers, and staff team to evaluate and deliver the best possible projects for our community.

Working with Mind in Haringey will give you the opportunity to join a small, creative team with many opportunities for learning and progression. We are a diverse and passionate team, who welcome experiences and perspectives from all backgrounds. 

We particularly encourage applications from those with lived experience of mental health, from racialised communities, members of the LGBTQ+ community, and residents of Haringey who are passionate about changing things for the better in the borough. 

Haringey is a melting pot of culture, history, and resilience. Though there is much that needs to be improved, we are proud to work as part of a community that has displayed great strength in hardship both in the past and in more recent years. Interested in joining us in this work? We look forward to receiving your application for the role.

The Haringey Wellbeing Network shall be working in partnership with the Haringey GP Federation, focusing on improving physical health outcomes for those living with Severe and Enduring Mental Illness (SMI) within the BAME community.

The aim of this work is to create a seamless and integrated physical health check service, which improves outcome targets and builds better rates of engagement within the BAME community.

The purpose of the BAME Community Advocate is to support the work of the Haringey GP Federation, which is commissioned to focused on improving the uptake of Physical Health Checks with people living with a SMI. The Community Advocate will enable a joined-up approach in identifying and coordinating patient care with local community groups and secondary care services. In addition, the community advocate is expected to manage the SMI registers for the Haringey Wellbeing Network and report to the Federation.

Head of Operations
Salary: Up to £61,600 (dependent on experience)
Location: Home-based or hybrid London-based co-working
Contract: Full-time (flexible working requests welcome)

Suicide is preventable. That’s why we are working to create a safer online world and to connect young people with the help and support they need to stay safe and well.

We’re Molly Rose Foundation, founded following the death of 14-year-old Molly Russell. At Molly’s inquest, a coroner ruled harmful online content contributed to her death. In her name, we’ve now got big plans to create change and save young lives.

We’re looking for a Head of Operations who can ensure we grow effectively and focus our energies on helping young people live long and stay strong. You’ll lead and develop our finance, governance, HR, and IT operations, ensuring we can deliver with impact and grow and scale smoothly.

You’ll play a leading role in shaping and delivering our organisational strategy, monitoring our progress and budgets, and leading the process to design and develop our next Strategy to 2030. You’ll be adept at designing effective and robust policies and committed to developing a high functioning, high-impact organisation.

As a member of our Leadership Team, you’ll have the vision, strategy, and entrepreneurial zeal to help us thrive.

But you’ll also relish the opportunity to build a small organisation from scratch with the drive and passion to really get stuck in and help us to fulfil our potential.

We offer a comprehensive package that includes:

- 27 days annual leave plus 1 volunteering day, rising to 30 days holiday after three years’ service;

- annual leave buyback scheme, with the option to purchase up to 5 additional days;

- employee pension scheme;

- £500 employee wellbeing budget;

- we welcome applications from diverse range of applicants in circumstances, and actively welcome flexible working requests.
 

Application Process
To apply, please send a CV (maximum 2 sides of A4) and cover letter (maximum 2 sides of A4) via the Charity Jobs website.

Application closing date: Friday 22 May 2026

There will be a 2-stage interview process with first interviews held online between 11 - 12 June 2026.
Second interviews will be held in-person in London.

Across the UK, nurses and midwives are under extraordinary pressure. Help us tell a different story — one rooted in compassion, culture change, evidence and hope.

FoNS is seeking a future-focused Communications and Marketing Manager to lead our next phase of growth and visibility. This is an opportunity to shape how a nationally and globally respected charity communicates its impact, influences policy and practice, and reaches wider audiences through digital innovation, strategic campaigns, impact and powerful storytelling.

The Talent Set is delighted to be partnering with the Henry Smith Foundation on the recruitment of a Grants Database and Processes Manager. This is a pivotal role within the Grant Operations Team, responsible for leading the day-to-day management, development, and continuous improvement of the Foundation’s grants database and associated processes.

When grant-making systems work well, funding reaches the organisations that need it, and those organisations can reach the people they help without delay. When they don't, the gaps are felt by real people waiting for real support.

This role plays a critical part in ensuring grant-making activity is supported by robust systems, accurate data, and efficient, user-centred workflows. It combines technical system ownership with strong relationship building, project delivery, and a commitment to learning and improvement.

Key Responsibilities

• Act as system lead for the Foundation’s grants database, ensuring data quality, integrity, and day-to-day reliability
• Design, implement, and continuously improve grant-making processes, tools, and workflows
• Lead system improvements and projects, including testing, configuration, and collaboration with external suppliers
• Provide guidance, training, and hands-on support to colleagues to ensure confident and consistent system use
• Oversee reporting and data outputs to support operational insight and organisational decision making
• Champion best practice in data management, documentation, and compliance across grant operations

Person Specification

• Proven experience managing or administering complex databases and systems
• Track record of designing and improving operational processes and workflows
• Experience delivering training or support to non technical colleagues
• High level of attention to detail, with confidence working with data and reporting
• Excellent communication and stakeholder management skills
• A proactive, solutions focused approach with a strong commitment to learning and continuous improvement
• Alignment with the Henry Smith Foundation’s values and commitment to equity and inclusion

What’s on Offer
Salary: £45,500 per annum
Hours: Full time (35 hours per week)
Contract: Permanent
Location: London – Typically one day per week with variation (core days: Tues & Wed) in the King’s Cross office

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Requesting reasonable adjustments
We are committed to creating an inclusive recruitment process. If you require any reasonable adjustments to support you during the application or interview stages, please let us know. You can share your needs at any point in the process. Adjustments can be tailored to suit both physical and mental health needs. Our team will work with you to ensure you have what you need to perform at your best.

Our approach to candidates using AI in applications
We recognise that technology, including AI tools, can be helpful when preparing job applications, and we welcome the use of tools that support you in presenting your experience clearly. However, it’s important that your application genuinely reflects your own skills, experience, and voice. We therefore recommend reviewing any AI-generated content carefully to ensure accuracy and authenticity.

If you are invited to interview, we’ll want to hear directly from you about your skills and experiences. Any significant differences between your application and how you present yourself in person may negatively impact your application.

About the role

Our exciting three year strategy sets out our ambitious goals to drive impact at scale for victim-survivors. We are now looking for an exceptional candidate to lead some of our financial services relationships and consultancy work and support SEA in its mission to raise awareness of economic abuse and transform responses to it within the financial services sector.

Working closely with colleagues across SEA, you will foster and maintain relationships across the financial services sector, seeking opportunities to generate income for the charity and supporting our Head of Financial Services to deliver lasting change and impact.

Together we can transform frontline financial services, in practice, product and process, and save lives.

About you

At SEA we put the lived experience of victim-survivors at the heart of all that we do, including our work with financial services firms. You will be a subject matter expert on customer vulnerability and financial services firms’ regulatory requirements, as well as having a thorough understanding of industry rules and good practice. You will combine this with experience of working with vulnerable customers, including victim-survivors and bring expertise on economic abuse to ensure this is embedded within financial services’ firms’ responses.

About SEA

We are the only UK charity dedicated to raising awareness of economic abuse and  transforming responses to it. We work to save lives and stop economic abuse forever.

Our vision is a world in which all women and girls achieve economic equality and can live their lives free of abuse and exploitation. Not only surviving but thriving.

Our mission is to raise awareness of economic abuse and transform responses to it.

To achieve this, we must ensure that the policies and practices of financial services firms, domestic abuse support services, public services and government reflect the needs of all victim-survivors of economic abuse.

We are  committed to centring victim-survivors in all that we do and broadening our understanding of the needs of survivors, particularly those who are marginalised within society. We work alongside the Experts by Experience - a group of victim-survivors whose voices and experiences shape our work.

Our primary focus is on influencing the women’s, public and financial services sectors, to create a model for improved support for victim-survivors of economic abuse, calling on government to facilitate these changes and work with them to improve their systems and practice.

What we offer

• 25 days annual leave plus Statutory Bank Holidays
• Home working (UK based)
• Flexible working 
• 5% Employer Pension Contribution 
• 5 Wellbeing Days
• Reflective practice
• Employee Assistance Programme 
• Enhanced sick pay, family leave and carer’s leave 
• The chance to be part of our highly professional, supportive team

To apply

Please apply via our website

Applications open from 9 April and close at 11.59pm on 20 May 2026. Interviews will take place virtually, week beginning 1 June.

Direct applications only – no agencies please.

Surviving Economic Abuse (SEA) is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particularly encourage applications from Black and minoritised applicants and disabled applicants who are under-represented at SEA.

SEA is a Disability Confident Committed, and Kinship Friendly Employer.

We are looking for a Digital Marketing Specialist to join the British Psychological Society’s friendly and professional Marketing team. In this role, you’ll support the delivery of impactful digital marketing activity that enhances the Society’s visibility, appeal and growth. It’s a great opportunity to help shape how a membership charity connects with its audiences across digital channels, as we continue to strengthen our digital capabilities.

About the Role

As Digital Marketing Specialist, you’ll play an equally important role across two core areas: paid digital advertising and email marketing, working closely with colleagues across channels. This is a hands-on role for a confident digital marketer who combines data, creativity and channel expertise to grow awareness, engagement and conversion across our products, including membership, professional registers and CPD.

You’ll own our Google Ads activity (including Ad Grants), run paid social campaigns, and manage our external agency across Meta, LinkedIn and TikTok – leading the work, reviewing performance and ensuring activity delivers against strategy.

You’ll also plan and deliver targeted email campaigns and automated journeys, writing compelling copy that drives member acquisition, retention and engagement.

Insight is central to the role: you’ll set up tracking, build reports, turn performance into clear recommendations and continually optimise activity. You’ll bring strong PPC expertise and SEO awareness (essential), solid email and copywriting skills, and an interest in using new tools - including AI - to work smarter and deliver impact.

What we’re looking for

We’re looking for an experienced digital marketer with proven hands‑on experience in paid media / PPC and email marketing.

You’ll be confident managing campaigns across Google Ads (including Ad Grants) and paid social platforms such as Meta, LinkedIn and TikTok, with a sharp eye on budget optimisation and return on advertising spend. You collaborate well with creative teams and external agencies, stay ahead of platform changes, and can translate performance data into actionable insight for a range of audiences.

You’ll bring strong working knowledge of Google Analytics, campaign tagging, conversion tracking and audience segmentation, alongside experience delivering email marketing campaigns and automated journeys. You’ll have a good understanding of SEO, landing page optimisation and GDPR best practices, and the ability to write clear, engaging copy across platforms.

Highly organised and collaborative, you’ll be comfortable owning multiple workstreams and combining analytical thinking with creativity. Formal marketing qualifications (particularly Google Ads certifications), CRM experience, familiarity with AI tools, and an interest or background in psychology would be an advantage.

Why Join Us?

We have a friendly, supportive and values led working culture with an excellent benefits package that includes:

• Agile & flexible working
• Generous leave entitlement
• Occupational pension scheme
• Cycle to work scheme / free eye care vouchers / Winter flu vaccinations
• Tailored learning & development
• Employee Assistance Programme 
• Life Assurance 
• Discounts scheme with national organisations

 How to apply

The closing date for applications is 11:59pm on Sunday 17th May 2026. To apply, please submit your CV and a covering letter detailing how you meet the criteria in the job profile. Please note that applications without a cover letter will not be considered.

The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances. We are only able to accept applications that can demonstrate a right to work in the UK as we are unable to sponsor people requiring a work visa.

Due to the large number of applications we receive, it is not possible to update you on the progress of the application until after the closing date. If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.

Lloyds Bank Foundation 

Strategic Communications Lead 

Starting Salary: £60,139 
Contract: Full-time, 18-month Fixed Term Contract (we are open to conversations about flexibility - so please ask) 
Location: London-based role with expectation of hybrid working from our London office 
 

About Lloyds Bank Foundation 

Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong. 

We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger. 

We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out. 

About the Role 

This is a key role supporting the transformation of communications across the Foundation. You will help shape how we engage, inspire and connect with priority audiences, ensuring our messaging is clear, consistent and impactful. 

As Strategic Communications Lead, you will play a central role in evolving how we communicate - strengthening our organisational narrative and supporting a shift towards more proactive engagement with new audiences, including colleagues across Lloyds Banking Group and wider stakeholders. 

This is a hands-on role with strategic influence. You will support the development of communications campaigns, processes and ways of working, while leading the delivery of the Foundation’s new website as a core part of our digital transformation. 

About You 

We are looking for someone with strong experience in strategic communications, campaigns or content-led roles, ideally within a complex organisation. You will bring experience of supporting organisational change through communications, alongside strong digital and project delivery skills. 

You will be confident working across teams, managing external suppliers, and developing clear, engaging messaging for different audiences. 

A commitment to equity, diversity, inclusion and belonging is essential. 

How to Apply 

Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply. 

For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the information in the Candidate pack.

Our Commitment to Diversity, Equity and Inclusion 

We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. If you are a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria, we will invite you to interview. 

We are committed to building a diverse team that reflects the communities we work with. We actively welcome applications from people under-represented in the charity sector, including Black, Asian and minoritised ethnic communities, disabled people, and those with lived experience of the issues our funded charities address. 

Key Dates 

Closing Date: Midday, Monday 25th May 2026 

Optional Q&A Session: Wednesday 6th May 2026 at 09:00-10:00 

First Interview: Thursday 4th June 2026 

Second Interview: Tuesday 16th June 2026 

Job Title: People and Culture Business Partner

Location:

• Preferred: London, UK; Addis Ababa, Ethiopia; Accra, Ghana; or Kampala, Uganda;
• or any other Right To Play based location (Bujumbura, Burundi; Toronto, Canada; Beirut, Lebanon; Bamako, Mali; Islamabad, Pakistan; Ramallah, Palestinian Territories; Kigali, Rwanda; or Dar es Salaam, Tanzania)

(Only candidates who are eligible to work legally without work visa sponsorship in the country will be considered.)

Contract Type: Full-time (40 hours per week), long-term engagement

Hiring Salary: This is a national position. Please refer to Appendix I for the hiring salary for each country.

Target Start Date: As soon as possible

Application Closing Date: May 17, 2026 23:59 EDT

This job advert is for an existing vacancy.

About Right To Play:

For more than 25 years, Right To Play has been protecting, educating, and empowering millions of children each year to rise above adversity through the power of play.

We offer programs in 14 countries across Africa, Asia, the Middle East and North America, reaching millions of children each year in some of the most difficult places on earth, helping them to stay in school and learn, overcome prejudice, heal from trauma, and develop the skills they need to thrive. We do this by harnessing play, one of the most fundamental forces in a child's life, to teach children the critical skills they need to dismantle barriers and embrace opportunities, in learning and in life.

This work is supported by our two global offices in Toronto, Canada and London, UK; and seven National Offices in North America and Europe.

Benefits Highlights:

• Connect and collaborate with a global team who are passionate about protecting, educating and empowering children and youth using the power of play!
• Culture premised on our Culture Code (accept everyone, make things happen, display courage, demonstrate care, and be playful)
• Paid leaves
• Competitive benefits
• Learning opportunities and 5 learning and development (L&D) days per year
• More information on what we offer is available on our website.

Application Method:

Apply with your resume and cover letter in English via the application link: https://righttoplay.hiringplatform.ca/237927-people-and-culture-business-partner/1077399-application-form/en

Right To Play provides equal employment opportunities to employees regardless of their gender, race, religion, age, disability, sexual orientation or marital status. We strongly encourage groups who have been historically disadvantaged with respect to employment to apply for positions at Right To Play.

As part of our selection process, final candidates will be required to complete security checks and Vulnerable Sector Check or equivalent criminal record check as a condition of the offer. More details about our recruitment process and sfeguarding information are available on our website.

As part of our recruitment and selection process, Right To Play uses Artificial Intelligence (AI) - assisted tools to support the assessment of candidates or applications. This may include but not limited to generating and editing of job adverts, assessment and interview questions, scheduling, translation, transcription, note taking, etc. Our Applicant Tracking System (ATS), VidCruiter, also use AI-powered ChatBot to answer candidates' enquiries. These tools are used only to assist human reviewers in evaluation and do not make selection or screening decisions. All hiring decisions are made by human reviewers. All AI-assisted processes comply with applicable privacy and data protection regulations, including GDPR and PIPEDA. For more information, please refer to RTP AI Policy and our Best Practice: Use of AI in Recruitment on our website.

We value and promote a culture of diversity, equity, inclusion, and belonging. We are committed to providing accommodations to candidates with disabilities during the recruitment and selection process, and thereafter. Please reach out to the People & Culture team by email. All information provided will be treated as confidential and used only to provide an accessible candidate experience.

Job Description:

Job Title:  P&C Business Partner

Grade: 8

Reports to: Chief People & Culture Officer (CPCO)

Location UK, Ethiopia, Ghana, Uganda preferred or any other RTP based country

Direct Reports: N/A

Department: People & Culture

1- Purpose:

The P&C Business Partner drives the P&C operational effectiveness in Country Offices, facilitates organisational development and change and provides a framework for best people’s practice and quality standards.  The P&C Business Partner also supports the organization in developing and implementing initiatives that encourage diversity, promote equity, and support psychological and physical safety of the workforce.

2- Accountability & Responsibilities:

Operational delivery (40%)

• Provides advice and influences action on P&C global policies, and in collaboration with local P&C Specialists advices on local policies and employment law to staff and management based in COs.
• Supports the review and localisation of P&C policies and embeds best practice, ensuring local needs and culture are reflected.
• Works with CPCO, P&C  team, Global Directors of Country Offices and Logistics Manager to identity and mitigate people related risks in COs and prevent and resolve issues.
• Supports adherence to safety, security and Safeguarding policies and procedures in COs.

Employee Relations and Employee Services (30%)

• Monitors the whistleblowing line and ensures timely action is taken in all complaints received related to COs.
• Oversees and works with P&C and COs management on the prevention and effective resolution of employee relations issues and adherence to disciplinary procedures. Responsible for maintaining confidential records.
• Conducts investigations and liaises with legal firms and/or investigators to resolve ER cases.
• Identifies trends and areas of concerns based on data channels i.e. surveys and exit interviews and proposes and implements remedial actions.
• Acts as one of the systems administrators of the whistleblowing and the anti-terrorism platforms

Quality Assurance (20%)

• Drives efficiency and quality assurance of P&C operational practices in COs by conducting assessments and P&C audits and works with P&C Specialists and Country Directors (CDs) to enhance the employee experience, ensure consistency, continuous improvement and enhance People’s capacity in country.
• Supports CDs to ensure compliance and manage P&C risks as per country risk register and audits’ actions.
• Contributes to the data gathering, analysis and presentation of P&C reports, to enable decision making Identifies trends, proposes actions for improvement and instigates implementation.

Diversity, Equity Inclusion and Accessibility (10%)

• Embeds DEIA approaches in policies and processes, to create a framework that welcomes and supports staff regardless of race, ethnicity, gender, age, religion, language, ability, status, and location.
• Works with the GDEIC to communicate DEIA strategy and establish measurable goals to track progress.
• Sources, develops and manages trainings and other activities, including the LMS system and the DEIA Week.
• Analyses DEIA data to make recommendations and support implementation of agreed actions.

Perform other duties as assigned

3- Scope (geographical and/or functional), Impact and Autonomy

The role has a primary focus on supporting and advising leaderships and coaching P&C specialists and managers on P&C operational needs of Country Offices. It also has a global scope in supporting the advancement of the DEIA agenda with the view of achieving the culture of One Right To Play . Consults the CPCO on complex, unclear or long term impact matters.

4- Leadership and Staff management

Provides technical leadership and coaching to the P&C Specialists in COs (10 plus colleagues), also acts as counsel of CDs and senior staff based in COs on P&C policies and strategic shifts impacting staff. Lead the P&C Global Community of Practice and the Global DEIA Committee (GDEIAC).

5-  Information requirement for decision-making

Identifies areas for improvement and implements P&C solutions in COs to ensure a smooth service is provided. Under the guidance of senior P&C staff, updates and embeds policies, processes and other key P&C initiatives. 

Uses the policy framework, organisational and country strategies to guide priorities. Their action is informed by trends and issues identified as a result of the analysis of People’s data reports, surveys and other sources available to mainstream processes and achieve efficiency in the operation.  Policy changes are to be approved by the CPCO.

6- Innovation and Improvements

The incumbent is expected to proactively recommend improvements to policies, procedures and practices based on international P&C best practices.  Working with P&C specialised colleagues introduces improvements across all areas of P&C including workforce planning, safeguarding and Safety and Security.

7- Relationships & Communications: Internal / External:

Internally works closely with the P&C global team, CDs, HQ Country Operations and Finance on the delivery of P&C annual processes and initiatives that drive improvement and effectiveness. Also, works closely with the GDEIAC to deliver the DEIA activities. Externally the role liaises with legal firms, investigators and networks.

8- Expertise (Certifications / Education, Professional Experience)

• Master’s degree in human resources management, Business Administration, Org Behaviour or related field
• Extensive experience of working at HQ or regional level on an international development organization with representation in low and medium income countries
• Experience in management of HR international operations with thorough knowledge and understanding of applicable local laws, donor requirements in a number of countries with the intention of providing similar employee experience across the board
• Experience in delivering HR services through a business partner model
• Experience advising and training P&C professionals, staff and leadership on employee relations issues and best people management practices
• Proficient in verbal and written English and fluent in French, Arabic or Portuguese is preferred

9- Core Competences

• Collaboration Able to influence and create strong partnerships with staff at all levels to achieve results
• Growth Mindset Able to introduce continuous process improvements in HR operational areas, supporting other to develop.
• Resilience Able to work under pressure meeting deadlines and delivering results through others
• Professionalism, Able to exercise discretion, maintain confidentiality and observe an ethical approach
• Management and Interpersonal Skills Excellent interpersonal skills, and a wide understanding of human relations; high level of emotional intelligence

10- Additional information

 International travel including security high risk countries up to 6 times a year and extended screen time.

Appendix I: Hiring Salary for Each Country

Hiring salary is dependent on the successful candidate’s location. This is a national position and salary will be paid in the local currency. Please note that this salary will be subject to the usual deductions, including required taxes.

• Burundi: BIF 2,601,803 per month
• Canada: CAD 90,418 per annum
• Ethiopia: ETB 258,574 per month
• Ghana: GHS 15,156 per month
• Lebanon: USD 3,873 per month
• Mali: XOF 1,244,044 per month
• Pakistan: PKR 448,947 per month
• Palestinian Territories: ILS 17,116 per month
• Rwanda: RWF 2,581,173 per month
• Tanzania: TZS 7,276,275 per month
• Uganda: UGX 9,750,052 per month
• United Kingdom: GBP 54,374 per annum