Supporter fundraising administrator jobs

Title: Legacy Administrator

Salary: £30,000 - £34,000

Location: UK Hybrid - 2 to 3 days in the Haywards Heath Office

Contract: Permanent

Hours: This is a full-time role with some flexibility around hours worked and some

home working

Responsibilities

The Legacy Administrator will support the smooth running of the Legacy Team, key responsibilities include:

• Processing incoming legacy post daily, scanning and uploading documents to the First-Class database. (Post is received in a variety of ways).
• Monitoring the legacy inbox, responding to calls and emails, and managing electronic filing.
• Processing all legacy income, liaising with the Database Team to ensure correct allocation and maintaining the legacy pipeline.
• Managing a personal caseload of pecuniary legacies in the UK and Ireland, liaising with executors and solicitors (training provided).
• Issuing formal receipts for income received.
• Building strong relationships with co-beneficiary charities and, with support, liaising with external professionals to minimise costs and maximise opportunities.
• Maintaining and updating the legacy database with new notifications and relevant information.
• Supporting team operations, including preparing agendas for weekly meetings and covering colleagues during annual leave.

The main responsibilities are not meant to be an exhaustive list of tasks. The need for flexibility is required and the job holder is expected to carry out any other related duties that are within the employee’s skills and abilities whenever reasonably instructed. Please read the job description for further information.

Job Holder Requirements

Essential

• Proven experience in general office administration, ideally within a fundraising or finance environment.
• Familiarity with and ability to work within General Data Protection Regulation (GDPR) requirements.
• Working knowledge of database systems and experience using them effectively.
• Demonstrable telephone customer service experience.
• Strong understanding of confidentiality, empathy, and diplomacy.
• Excellent communication skills, both written and verbal, with the ability to remain calm and professional under pressure.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).
• High level of attention to detail and accuracy.
• Strong time management skills and ability to prioritise tasks effectively.
• Ability to work cooperatively and flexibly within a team.
• Commitment to equality of opportunity for disabled people.

Desirable

• Previous experience in a legacy administration or charity environment.
• Knowledge of fundraising processes and practices.
• Advanced database management skills.
• Ability to adopt a sensitive and empathetic approach when dealing with solicitors, supporters, and family members.

Next Steps

To apply for this exciting opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. Please note that there will be an expectation that you can work from our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW) two to three days per week.

We anticipate that remote interviews will take place via Microsoft Teams, and part of the evaluation process may include a task to be completed by shortlisted candidates.

Closing date: 7 December 2025

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.

Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Community Fundraising Assistant (Ramadan Campaign) plays a crucial role during Ramadan. The role provides critical support in fundraising collections and events.  The role will involve working occasional unsociable hours (weekends and evenings) and national travel, sometimes at short notice, during the Ramadan period to maximise our income generating opportunities.

About the Role:

1. The main responsibilities of the role are lister below.  Other tasks may be assigned on an ad hoc basis in support of our Ramadan fundraising activities.
2. Attend mosques and Islamic institutions to collect donations and pledges in response to Muslim Aid’s appeals, supporting mosque collections through fundraising, data capture, and donor engagement.
3. Set up and break down fundraising events, assisting with event setup, registration, and coordination across multiple venues.
4. Provide administrative and logistical assistance before, during, and after events to ensure smooth and efficient delivery.
5. Assist in the logistical coordination of Muslim Aid’s Live Appeals, helping to ensure all operational and support activities run effectively.
6. Support and assist volunteers in running and managing fundraising activities, providing guidance and ensuring a positive experience for supporters. 

About You:

To be successful in this role, you will need:

1. Able to work unsociable hours at evenings and weekends.
2. Passion and commitment to Muslim Aid’s mission and values.
3. Adaptable to changing circumstances and proactively address challenges that may arise.
4. Confidence in speaking to an audience and individual people.
5. Any previous experience volunteering or working in a fundraising capacity would be beneficial.

Why you should apply:

Join Muslim Aid as a Community Fundraising Assistant in the Midlands and make a real difference during this blessed month. You’ll support key fundraising activities, work closely with local mosques and community groups, and help deliver meaningful initiatives that touch lives locally and globally. If you enjoy working with people, thrive in dynamic environments, and want to contribute to a purpose-driven cause, this role is a chance to use your talents for good. Join Muslim Aid this Ramadan and help strengthen the culture of generosity across communities in the Midlands.

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

You must have the right to live and work in the UK. At this stage we are unable to offer sponsorship opportunities. 

Applications will be accepted until the closing date. However, please note that Muslim Aid may conduct interviews and progress with the selection process on a rolling basis, with the aim of appointing a suitable candidate as soon as possible.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Community Fundraising Assistant (Ramadan Campaign) plays a crucial role during Ramadan. The role provides critical support in fundraising collections and events.  The role will involve working occasional unsociable hours (weekends and evenings) and national travel, sometimes at short notice, during the Ramadan period to maximise our income generating opportunities.

About the Role:

1. The main responsibilities of the role are lister below.  Other tasks may be assigned on an ad hoc basis in support of our Ramadan fundraising activities.
2. Attend mosques and Islamic institutions to collect donations and pledges in response to Muslim Aid’s appeals, supporting mosque collections through fundraising, data capture, and donor engagement.
3. Set up and break down fundraising events, assisting with event setup, registration, and coordination across multiple venues.
4. Provide administrative and logistical assistance before, during, and after events to ensure smooth and efficient delivery.
5. Assist in the logistical coordination of Muslim Aid’s Live Appeals, helping to ensure all operational and support activities run effectively.
6. Support and assist volunteers in running and managing fundraising activities, providing guidance and ensuring a positive experience for supporters. 

About You:

To be successful in this role, you will need:

1. Able to work unsociable hours at evenings and weekends.
2. Passion and commitment to Muslim Aid’s mission and values.
3. Adaptable to changing circumstances and proactively address challenges that may arise.
4. Confidence in speaking to an audience and individual people.
5. Any previous experience volunteering or working in a fundraising capacity would be beneficial.

Why you should apply:

Join Muslim Aid as a Community Fundraising Assistant in London and play a meaningful role in supporting impactful events and charitable activities during one of the most special times of the year. This is your opportunity to be on the front line of positive change  helping to maximise fundraising through mosque campaigns, community outreach, and local collections If you are organised, adaptable, and passionate about helping others, this role allows you to directly uplift communities while nurturing your own skills in events, teamwork, and communication. Become part of Muslim Aid’s mission and help amplify the spirit of giving this Ramadan!

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

You must have the right to live and work in the UK. At this stage we are unable to offer sponsorship opportunities. 

Applications will be accepted until the closing date. However, please note that Muslim Aid may conduct interviews and progress with the selection process on a rolling basis, with the aim of appointing a suitable candidate as soon as possible.

Job Title: Community Fundraising Assistant

Reporting To: Running & Challenge Manager

Salary: £26,066 - £30,523

Hours: 37.5 hours per week*

Location: Alder Hey Children’s Charity, based within Alder Hey Children’s NHS Foundation Trust, Liverpool. Due to the nature and requirements of the role, the post holder will need to work onsite with occasional flexible working dependant on team capacity.

About us:

Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year. 

The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.

Job Purpose:

This role calls for an enthusiastic, highly motivated and organised person who shares our values. The role will play a vital part in supporting the day-to-day activity of the Community Fundraising Team in undertaking a wide variety of fundraising activities.

Main Duties and Tasks:

Administration

• Support the Community Fundraising Team with the administration of bespoke, third party and donor led events. Including (but not limited to) sending packs and resources out, communication of event information and appropriate thanking.
• Manage the Community Fundraising email inbox.
• Diarise Community Fundraising team meetings, take appropriate minutes and distribute actions.
• Manage the Community Fundraising shared drive and filing system.
• Work with the Community Fundraiser to identify potential Young Ambassadors and create Ambassador Packs.
• Manage the stock control of Community Event Resources.
• Audit and monitor the Charity collection boxes.
• Manage community contacts within the Charity CRM (Salesforce) ensuring they have up to date information.

Stewardship

• Be the first point of contact for on-line giving donors and monitor the online giving platforms including JustGiving and ensure that each donor has relevant communications.
• Manage the donor led event diary, providing appropriate resources where required.

Reporting

• Produce regular financial and fundraising reports on various Community Fundraising Income streams using the Charity CRM (Salesforce).
• Monitor Community Fundraising income and check it’s appropriately coded on Salesforce.

Communication

• Ensure that relevant members of the Community Fundraising Team are aware of on-line fundraising activity.
• Work alongside the Operations and Finance Teams to monitor income.

Other Duties

• Attendance at community fundraising events.
• Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
• Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers.
• Gain and maintain in-depth knowledge and understanding of the Charity’s work, priorities and future plans and act as a spokesperson for the Charity when required, including representing at external events as appropriate.
• Support the Operations Team when in the office by answering phones and serving on the front desk when the office is busy.
• Any other reasonable duties as required by your line manager.

Please note, the role may at times include lifting and manual handling.

Our Values

Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are:

• Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.
• Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.
• Passion: we are passionate about what we do and why we do it.  We work together to share and grow. We inspire others.
• Magical: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.  

*In April 2025, the charity adopted a four-day working week policy, meaning staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity.

Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not exhaustive and may be subject to change or modification as required by the needs of Alder Hey Children's Charity.

Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults.

The post holder may be required to complete an enhanced DBS disclosure check.

Supporter Experience Executive

• Hours: Full time - 37.5 hours per week 
• Location: Oxford and Hybrid
• Salary: £25,087 - £32,376 per annum
• Closing date: 4th December 2025 at 12 noon
• Interview date: 10th December 2025

Join our team and help make a difference!

Helen & Douglas House is at an exciting point in its journey with a new CEO and a bold five-year strategy. We’re looking for a Supporter Experience Executive to play a vital role in delivering exceptional supporter care and ensuring our fundraising activities run smoothly.

About the Role

As part of our Fundraising Team, you’ll be the first point of contact for our supporters, providing outstanding customer service and stewardship. You’ll manage supporter enquiries, coordinate campaign and event fulfilment, and ensure accurate data handling in line with GDPR and fundraising regulations.

Your responsibilities will include:

• Managing supporter inboxes and handling enquiries with compassion and professionalism.
• Delivering excellent supporter care, including thanking and stewardship.
• Coordinating fulfilment for campaigns, appeals, and events.
• Maintaining accurate supporter records and optimising Gift Aid opportunities.
• Supporting fundraising events and cross-team initiatives.

About you:

• We’re looking for someone who is:
• Experienced in a supporter or client-facing role with exceptional customer service skills.
• Highly organised, able to manage multiple projects and deadlines.
• A strong communicator with excellent attention to detail.
• IT literate, with proficiency in Microsoft Office (CRM experience is a bonus).
• Positive, proactive, and committed to continuous improvement.

Why Join Us?

You’ll be part of a passionate team making a real difference to families and children. We offer a supportive environment, opportunities for development, and the chance to contribute to an ambitious new strategy.

Standard DBS check required.

Ready to bring your skills to a role that matters?

Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible. 

Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

Closing date 4th November 2025 at 12 noon

Helen & Douglas House

Helen & Douglas House is a registered hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families.

We foster a climate where team members feel able to openly question, debate and appropriately challenge their own and the practice of others; as such, we welcome new ideas and strive to constantly improve our delivery of care to our patients.

The King’s Trust International (KTI) (formerly Prince’s Trust International) has been supporting young people worldwide since 2015. Founded by HM The King, our Royal Founding President, to tackle the global crisis of youth unemployment, our vision is that every young person should have the chance to succeed, and our mission is to empower young people to learn, earn and thrive.

Our programmes and interventions are now present in 20 countries within the Commonwealth and beyond, across Africa, Asia, the Caribbean, Europe and the Middle East. 

We are committed to amplifying the voices of young people on the global stage and putting their needs at the very heart of the design and delivery of our work. This complements global efforts to deliver the Sustainable Development Goals, particularly those relating to quality education and decent work.

The King’s Trust International is committed to representing, at all levels, the global communities and young people that we serve.

This role will play a key part in the success of fundraising at The King’s Trust International, both through managing a small portfolio of both philanthropy and corporate donors and more broadly through supporting the fundraising of the wider team. This exciting and varied role will provide key stewardship, reporting and event support as needed to cultivate and progress our funding pipeline. The postholder will work collaboratively across both philanthropy and corporate teams, supporting existing activity as well as helping to establish new areas such as networks and corporate engagement products.

The King’s Trust International celebrates its 10th anniversary in 2025 and has run an exciting campaign to raise funds to kick start our new strategy to reach 1 million young people in our next decade. This role will be central to the activity as we start this next chapter, including stewarding and cultivating our new pipeline of campaign donors, providing event support, creating engaging communications, and prospecting across the team and senior leadership.

This is a great opportunity to fine tune the core fundraising skills required within the not-for-profit world and a fulfilling catalytic role within an innovative and impactful organisation. There is the possibility to specialise the remit of the role in future years in line with the needs of the charity.

About you

You will be a resilient, enthusiastic, self-starter with a strong understanding of the challenges facing young people, and the ability to deliver results under challenging and varied circumstances. Experience of fundraising and income generation with a sound understanding of the principles of meaningful engagement will enable you to successfully cultivate and steward a personal portfolio of prospects, funders or other clients with a demonstrable track record of your ability to influence and secure sustainable results. You will be a strong, persuasive and confident communicator, both orally and written and possess strong planning and organisational skills and the ability to work effectively and collaboratively with diverse groups of people and with key senior stakeholders. Experience of MS Office and using remote and digital work tools (e.g. spreadsheets, project planning tools) accurately and with good attention to detail is essential.

Fundraising Specialist 

Location: Brighton (Hybrid working available) 

Hours: Part-time, 21 hours/week 

Salary: £18,000 pro rata (£30,000 FTE) 

Contract Type: Permanent 

Application Deadline: 30/11/25 

Contact: Sabina Karabasic 

About MindOut 

MindOut is a mental health service run by and for LGBTQ+ people. We work to improve the wellbeing of LGBTQ+ communities, reduce stigma, and promote a culture of positive mental health. We are a values-driven charity with a national reach and a strong reputation for impactful, inclusive services. 

The Role 

We’re looking for a passionate and experienced Fundraising Specialist to help us grow and diversify our income streams. You’ll play a key role in securing sustainable funding to support our life-changing services, working closely with the Charity Director, Board of Trustees, and wider team. 

This is an exciting opportunity to join a dynamic organisation and make a lasting difference in LGBTQ+ mental health. 

Key Responsibilities 

• Develop and implement fundraising strategies and campaigns. 

• Build relationships with donors, trusts, foundations, and corporate partners. 

• Manage donor platforms and systems (Donorfy). 

• Plan and deliver fundraising events and community engagement activities. 

• Support marketing and communications to amplify fundraising efforts. 

• Contribute to financial planning, reporting, and compliance. 

• Recruit and support volunteers for income generation activities. 

About You 

We’re looking for someone who: 

• Has lived or professional experience of LGBTQ+ identities and intersectionality. 

• Brings 5+ years’ experience in fundraising or equivalent transferable skills. 

• Has a proven track record of successful campaigns and donor engagement. 

• Is confident managing multiple income streams and stakeholder relationships. 

• Understands fundraising regulations and best practice. 

• Is highly organised, strategic, and collaborative. 

Why Work with Us? 

• Be part of a nationally recognised LGBTQ+ mental health charity. 

• Flexible hybrid working options. 

• Supportive and inclusive team culture. 

• Opportunities for growth and development. 

How to Apply 

We welcome applications from all backgrounds and are committed to equality, diversity, and anti-discrimination. Interviews will take place on the 8th of December and 9th December. 

We actively welcome applications from people with lived experience of mental health challenges, and from individuals who identify as LGBTQ+, people of colour, disabled, or from other underrepresented communities - your unique perspective and voice are valued here.

Employee Benefits include:

• 29 days annual leave + Bank Holiday
• One day off for your birthday each year
• Flexible working
• Hybrid working
• Access to our EAP (Employee Assistance Programme)
• Up to 5% employer contribution towards your pension

Job Title: Fundraising Manager – Trusts and Statutory

Salary: £42,000 per annum, plus 15% ILW if appropriate

Hours: Full Time, 37.5 hours per week

Contract Type: 11-month fixed term contract starting March 2026

Location: Hybrid – 3 days a week in one of our centres (London, Liverpool, Birmingham or Newcastle)

Reports to: Community Fundraising Manager

The Charity

Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle.

James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it.   

James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected.  We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 4,300 men who might otherwise have been unable to access the support they desperately need.

In early 2026 we will be opening our fourth centre in Birmingham. Our new centre in Birmingham will be there to support suicidal men living in the West Midlands.

The Opportunity

James’ Place has huge ambitions to grow to reach more men in suicidal crisis. We are seeking an experienced fundraising manager to join us on a Fixed Term Contract to cover a period of maternity leave.

Trusts and Statutory is a crucial, high-performing and mature income stream for James’ Place. In this Fixed Term Contract, the postholder will be care-taking as well as continuing to grow income and help the team to finalise our current fundraising appeal. The organisation has recently invested in a new Executive Leadership Team to drive forward the development of our new strategy, so there is a real opportunity for this postholder to contribute to this process.

The purpose of this role is to raise funds for James’ Place:

• working with the Head of Fundraising and Communications to deliver the expansion appeal; and
• taking overall responsibility for building the relationships with and securing income from Trusts and Statutory sources to realise our aim to deliver more life-saving support for men in suicidal crisis nationally.

The key internal relationships for this role are:

• Head of Fundraising and Communications
• Fundraising Manager, Philanthropy and Corporate
• Fundraising Manager, Community
• Philanthropy Lead
• Fundraising Executive
• Stewardship and Events Manager
• Chief Executive
• Executive Leadership Team

The key external relationships for this role are:

• Trustees
• Appeal Board members
• Funders
• Potential Funders

Key Responsibilities

80% Direct fundraising work:

• Responsible for a portfolio of donors, volunteers and prospects and an annual fundraising target of c. £750,000 - £1,000,000 from trusts, foundations, and statutory sources.
• Build a network of donors and volunteer supporters and influencers across a range of audiences, maintaining and developing relationships, who can support your fundraising.
• Work with the Head of Fundraising and Communications on the national appeal and other central fundraising work. This will include attending events and writing major grant applications and other proposals.
• Support the Head of Fundraising and Communications to maximise opportunities through the Appeal Board.
• Manage engagement and fundraising events to support the organisation’s fundraising ambitions.
• Build compelling cases for James’ Place projects to put to prospective and existing funders, ensuring accurate financial information is presented clearly.
•  

20% Fundraising administration:

• Ensuring regulatory and best practice guidelines are understood and adhered to in all fundraising and public facing work.
• Work with colleagues in the London centre and across the organisation, to develop their experience and confidence in fundraising activities, ensuring they are fully briefed and supported at all times.
• Ensure all activities are of a high standard, meeting all relevant regulations and best practice guidelines.

Work in the wider charity:

• Always represent James’ Place with respect, decorum, and confidence.
• Work with the team to build our understanding of men in suicidal crisis and how suicidal behaviour develops.
• Deputise for the Head of Fundraising and Communications and represent the charity as and when needed.
• Recognise the value of review and evaluation and contribute to the on-going development of James’ Place as a respected, effective, and sustainable charity.
• Undertake any other duties as required in pursuit of organisational success, based around delivery of the organisational business plan.

Person Specification

Essential

• A good track record of fundraising in the charity sector, with proven results or equivalent relevant transferable experience.
• Experience of success in trusts and statutory fundraising and an excellent understanding of and experience of meeting the expectations of these funders.
• Excellent written and verbal communication skills, and the confidence to engage and build relationships with stakeholders and partners at the highest level.
• A keen eye for detail and ability to analyse complex data and research findings to extrapolate key messages to create compelling cases for support or to communicate the impact of interventions.
• The ability to present this complex information in the most appropriate format tailored to the specific audience.
• Practical and resilient.
• Able to communicate persuasively with passion and integrity.
• Constructive and collaborative attitude, able to problem solve.
• A team player, willing to work collaboratively, support others, and take on additional responsibilities when needed.
• An ability to work on difficult and sensitive issues, showing kindness, integrity, and being willing to seek and offer help as required.

Desirable 

• Understanding of and interest in mental health / suicide prevention.

We offer

• A 7% employer contributory pension scheme
• Family friendly policies
• Death in service insurance scheme
• 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period

Closing date: 9am on Thursday 4th December

First round interviews will be held virtually on Friday 12th December.

James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.

If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.

Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.

Fundraising Assistant
Location: Central Birmingham – Hybrid working: 1-2 days a week in office
Contract: Permanent
Hours: Full Time
Salary: £26,807 per annum

This is an exciting opportunity to take an active role in supporting the implementation of our fundraising strategy at Groundwork UK.

The Fundraising Assistant will play a key role in supporting Groundwork’s fundraising efforts and helping us achieve income goals. They will assist the fundraising team in developing relationships with supporters and donors and help secure unrestricted voluntary income.

Primary responsibilities will include processing and thanking donations, maintaining database records, building relationships with donors and fundraisers, and generating digital communications, alongside other administrative tasks.

This is an exciting time to be joining Groundwork, as we expand our fundraising team and continue to develop our strategy. As a growing team with varying responsibilities, focus and targets will change from time to time, so a flexible working attitude is required.

It is a great role for someone who has experience in a fundraising environment or has admin experience elsewhere and is looking to break into the sector. Groundwork is in the process of implementing Raiser’s Edge, so experience of using this or a similar CRM system would be valuable.

The post holder would have the pleasure of working with a passionate, dedicated, and capable wider team. There is a high level of commitment to developing this area of income generation from senior management and trustees, providing the postholder with the opportunity to excel and meet strategic targets.

They will be a member of the Fundraising and Partnerships team at Groundwork UK and report directly to the Fundraising manager.

Groundwork UK is committed to being an inclusive employer and offers flexible working arrangements and supportive, family-friendly policies.

BENEFITS

• 29 days holiday entitlement plus bank holidays
• Flexi-time arrangements, with inclusive and family-friendly policies
• On-the-job training and access to wider training
• 7.5% pension contribution
• Travel loan scheme
• Health cash plan through BHSF
• Salary sacrifice benefits including childcare vouchers and cycle-to-work scheme
• Disability Confident Employer

Applications close at midday on Friday 12 December and interviews will take place on Wednesday 17 December.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At Groundwork UK we want to ensure everybody has an equal opportunity, and is not treated differently or discriminated against because of their characteristics.

We are a disability-confident employer and encourage applicants with disabilities to alert us alongside their application, to enable us to guarantee interviews for all disabled candidates who meet the person specification. We will also discuss any reasonable interview or workplace adjustments with you.

No agencies please.

Wallace & Gromit’s Grand Appeal is seeking a talented individual to fill a brand-new role in our fundraising team: Individual Giving Assistant.

This role is a fantastic opportunity for an individual with great attention to detail to start or further their fundraising career in a fast-paced, ambitious and creative charity by bringing their skill and passion for people to a role that makes a real difference every day. 

• You'll play a vital part in the smooth running of our Individual Giving and supporter care operations, helping manage donations, lotteries, raffles, legacies and in-memory giving.
• You’ll help deliver our ambitious fundraising programme and inspire more people than ever to support our work, while delivering exceptional support to our incredible community of fundraisers and donors.
• You’ll keep our donor database accurate and compliant.
• You’ll help make sure our fundraising runs efficiently across the charity.

Above all, you’ll help ensure every supporter and donor feels part of something extraordinary.

Grade: 6

Salary: £15,582 per annum, pro rata (£25,971 FTE)

Position type: Part time, 22.5 hours a week, 12 months fixed term contract (Flexible working considered)

Responsible to: Supporter Care Team Lead/Officer
Direct reports: None
Location: ShelterBox HQ, Truro, Cornwall (Hybrid working with minimum one day per week in the office)

ROLE:

As part of the Supporter Care team, the Supporter Care Assistant will help provide an excellent supporter experience and through every interaction will seek to build meaningful relationships with our supporters which increases their level of satisfaction and engagement. Whether you are handling donations, maintaining a high-quality database, responding to various supporter enquiries and fulfilling their requests, responding to complaints and feedback, or providing supportive administrative services to the department, the delivery of outstanding customer service to our many supporters will remain at the heart of your role and be the focus of your efforts. Over the coming year ShelterBox is transitioning to a new CRM system (Dynamics 365), and the job holder will be involved in supporting team SMEs (Subject Matter Experts) and being active participant in adopting new changes and learning new processes.

WHO ARE WE LOOKING FOR?

We are looking for a proactive and enthusiastic individual with a passion for amazing supporter experience. The ideal candidate will be a great communicator and be a real people person with previous experience in customer facing roles. They will have a keen eye for detail, able to accurately follow processes and have experience handling spreadsheets and databases.

As part of a growing organisation, we are looking for someone with an interest in supporter engagement and international affairs who will continuously seek new ways to ensure supporters are at the heart of everything we do.

Duties will include but not be limited to:

* Delivering a consistent and high quality of supporter engagement through all enquiry channels including inbox, phone calls, social media direct messages and post.

* Managing the ongoing relationship with supporters as they progress in their ShelterBox journey.

* Championing the supporter voice throughout the organisation via meetings, communications and daily interaction.

* Processing and acknowledging all donations that have come in through a range of sources including but not limited to post, website, standing orders, direct debits and financial reconciliations.

* Maintaining accurate gift aid records.

* Ensuring supporter records are kept up to date and data entry is accurate, recording all communications on our CRM database.

* Producing written correspondence such as bespoke letters and responding to feedback or complaints.

* Aiding the Supporter Care Manager, Supporter Care Team Leader & Supporter Care Officer in project work that will develop the team's approach to supporter engagement.

* Supporting and supervising volunteers within the team.

* Taking an active part in ensuring your own personal development.

* Contributing new ideas and continually seeking to improve processes to drive efficiency and improve supporter experience.

* Undertaking general admin tasks related to supporter communications such as filing, scanning etc.

General Duties

Contribute new ideas and continually seek to improve processes to drive efficiency and improve supporter experience.

* Participate in the day-to-day work of the organisation - such as reporting, attending team meetings as required, and taking a flexible approach.

* Following all policies and procedures at all times and contributing to the review of any policies and procedures as required.

* As part of an emergency organisation there will be times when you will be required to work evenings and weekends at short notice in response to a disaster.

* Occasionally represent the work of ShelterBox at events to members of the public and supporters.

We're an award winning charity running local learning centres based in the heart of the communities we serve. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for a Fundraising Officer (University Partnerships) to join our exceptional, talented and successful fundraising team, all of whom have a genuine passion and enthusiasm for our mission to support young people achieve their ambitions.

As part of the university partnerships team, you will be working with our network of university supporters who are crucial funding and operational partners of the charity. You will play a key and varied role in supporting these partnerships. Your work with the team will include: preparing individual reports demonstrating the impact of our work for each university partner, coordinating with university development teams fundraising for our centres, helping to organise our annual university network conference and organising, attending and following up actions from meetings with senior university contacts.

The role at a glance

Contract: 

Permanent, full-time

Start date: 

January 2026

Working Hours:

09.00 - 17.30
We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and providing a developmental culture for all. Our team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member) with 1 day working from home. 

Location:

This role will be based at our Head Office in London. The role will require frequent travel both within London and regionally. 

Salary:

£30,950 (inclusive of London contribution of £2,700)

Annual Leave:

Full-time staff entitlement, pro-rated for part-time staff: 33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)

Staff Benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year
• Employee Assistance Programme including access to wellbeing and legal support
• Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

Application deadline - 9am Monday 8th December 2025

Selection Day (in-person) - Tuesday 16th December 2025. Please ensure that you are available on this date.

At Naomi House & Jacksplace, every partnership helps us bring comfort, expert care and joy to seriously ill children and young adults aged 0-35 years old.  #we support around 600 families each year to access our extensive hospice services, from play therapy, to respite support, to end of life care - but we know more families and young adults need us.

We're on an amibitious journey to Reach More and Do More - and we're looking for a dynamic Senior Fundraiser (Corporate Partnerships) to help lead the way.

This is not just another fundraising role. It's a chance to join us at a time we are shaping the future of corporate giving at the hospices - inspiring businesses to make a real difference, while ensuring every existing partner feels valued, engaged and proud to stand beside us.

As a key member of our passionate fundraising team, you'll co-lead our corporate partnerships strategy - driving both the growth of new, high-value relationships and the nurturing of long-term, transformational partnerships.

You'll blend strategic thinking with hands -on relationship management, working across Hampshire & the IOW, Wilsthire, Dorset, Surrey, Berkshire and West Sussex. From developing innovative proposals to creating inspiring engagement plans, you'll bring creativity, professionalism, and purpose to everything you do.

Our Corporate Partners are varied; they range in size, sector, income and location, but they have one joint thing in common, raising money to help our hospices. You will work with varied stakeholders, from CEO's to Office Administrators, meeting partners face to face to inspire income generation activities and to increase the impact of the partnership.

Yor goal: to maximise corporate income through exceptional stewardship, compelling storytelling, and a shared belief in the power of partnership.

Why join us?

At Naomi House & Jacksplace, you'll find more than a job - you'll find a purpose.  You'll join a supportive, ambitious team that believes in the power of compassion and collaboration.  Every conversation you have, every partnership you nuture, and every pound you raise will help us reach more families and do more life-enhancing work.

Key Responsibilities:   

• To co-lead our corporate partnerships strategy — driving both the growth of new, high-value and transformational relationships and the nurturing of long term, and local partnership.
• To blend strategic thinking with hands-on relationship management, working across Hampshire & the IOW, Wiltshire, Dorset, Surrey, Berkshire and West Sussex. 
• Developing innovative proposals to creating inspiring engagement plans, bringing creativity, professionalism, and purpose to everything you do.
• Working with varied stakeholders, from CEOs to Office Administrators, meeting partners face to face to inspire income generation activities and to increase the impact of the partnership.
• To maximise corporate income through exceptional stewardship, compelling storytelling, and a shared belief in the power of partnership.
• Inspire and grow corporate partnerships — expertly manage and deepen existing relationships while identifying and securing exciting new opportunities.
• To deliver excellent stewardship — ensuring every partner feels recognised, connected, and motivated to increase their impact.
• Lead creative pitches and proposals — develop sponsorship packages and partnership concepts that align with our mission and deliver measurable results.
• Drive strategic new business — network, prospect, and engage with purpose to bring in high-value, long-term supporters.
• Champion collaboration — work with fundraising, events, marketing, and supporter services to ensure every partnership shines and every supporter journey is seamless.
• Monitor and celebrate success — build out reports on progress, measure outcomes, and share achievements that demonstrate the difference we’re making together.

Skills, Experience and Benefits:

• Proven success in corporate, major donor or partnerships fundraising (2+ years preferred) or proven transferable relationship management.
• Exceptional communication skills — confident presenting, pitching, and writing with impact.
• A creative, proactive mindset — always spotting new opportunities and turning ideas into action.
• Experience managing four to five-figure partnerships with skill and care.
• You will be enthusiastic about the power of data, utilising data capture on our CRM to move analytical and data driven decisions to make the most of each new opportunity
• Excellent organisational and time management skills.
• A desire to work as part of the wider fundraising team to reach ambitious targets.
• The ability to balance strategy and delivery — building for the long-term while achieving immediate and daily results.
• A full driving licence and willingness to travel across the region, working some weekend and evening hours to cover events and key partner’s meetings.
• Membership of the Chartered Institute of Fundraising is desirable.

Salary circa £30,000 p.a. depending on experience.
 
Comprehensive benefits package which includes flexible working options, 28-days holiday, group pension scheme, life assurance, HSF Health cash plan, blue light discount and opportunities for professional development and growth and working in a supportive and collaborative work environment.

Successful applicants will be required to apply for an enhanced disclosure from the Disclosure and Barring Service (formerly Criminal Records Bureau) and asked to provide satisfactory references covering the last 5 years.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.
 
Naomi House & Jacksplace are an Equal Opportunities employer and committed to creating a diverse and inclusive workplace. We welcome applications from all backgrounds and strive to support candidates with additional needs during the interview process. If you require any accommodations or adjustments, please let us know, and we will work with you to ensure a fair and accessible recruitment experience.
 
We reserve the right to close this vacancy earlier than the advertised date once sufficient suitable applications have been received.

Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.