Supporter Fundraising Administrator Jobs in Home Based
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Support Dogs is a innovative, energetic national charity dedicated to saving and improving the lives of children and adults living with some of the most challenging medical conditions. It trains specialist assistance dogs to achieve this.
We rely 100% on voluntary donations and so fundraising is vital to our ability to provide and grow our services. This newly created role will give additional support to our community fundraising activity to maximise fundraising opportunities and increase charitable income. The role will be helping to organise events, and support individuals and groups with their own fundraising activity and events.
Supporter Donations Assistant – Peak Cover Queries Team
x2 Fixed Term Contracts until end of Dec 2024 available
Full time (34.5 hours) - we are open to a conversation about how you work these hours.
Location - Split between home and our London Office : minimum 1-2 days per/week in the office, or Home-based. *All training provided in London office so candidates must be willing to travel initially for training.
London: £24,500 - £27,500 per/annum
National (home-based): £21,528 - £24,000 per/annum
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
About the role
Looking to gain operational customer care experience within a large and successful charity? Keen to contribute to the work of a busy, friendly, and high-performing team? We have the ideal role for you...
About the role
The Supporter Donations Queries Team at Macmillan are looking for x2 Supporter Donations Assistants to play their part in helping Macmillan's supporters and stakeholders do whatever it takes for people living with cancer. We have two roles available within our Supporter Donations Queries Team. Whether you are a recent graduate looking to gain customer care experience within a large, complex, and successful charity or you are seasoned supporter/customer care or administrational professional looking to broaden your experience and are keen to contribute to the work of a busy, friendly, and high-performing team, or whether you are looking to change your career and have the skills needed to excel in a customer service role, we want to hear from you.
You’ll be processing high volumes of income and inputting donations on our income system, resolving queries from our supporters & internal stakeholders, sending personalised thank you letters and helping to process Gift Aid sponsorship forms. In addition, you will undertake a range of admin duties in general support of the smooth and effective operation supporter donations as a whole, here at Macmillan.
You will liaise with stakeholders across the organisation including our Finance team, colleagues across Supporter Care, Relationship Fundraising Managers and product teams in order to accurately thank and process supporter donations received by Macmillan across all channels. Including processing online event registrations & donations, revalidating eligible Gift Aid, cleansing data and addressing all queries related to donations. You will be delivering recognisable, high quality Macmillan experiences in line with Brand and Strategy guidelines and messaging.
Initial training is due to be delivered in the London office - arrangements to be discussed dependent on contractual location.
We would love to hear from people who:
- Are target driven and who always meets deadlines
- Have an eye for detail and investigation
- Are passionate about creating meaningful written correspondence in line with brand guidelines
- Have excellent verbal and written communication skills
- Are happy working independently on repetitive tasks and can cope with high-volume data processing
- Able to pick up new technical systems and complex processes quickly
- Strive to offer unrivalled back-end customer service to supporters and internal teams
- Enjoy working in a large, fast-paced team
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: 29th May 2024
First interview dates: 3rd June 2024
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
The client requests no contact from agencies or media sales.
Supporter Donations Assistant
Fixed term contract – x2 positions available for 5 months from 1st August – 31st December 2024
Full time (34.5 hours) - we are open to a conversation about how you work these hours
Location - Split between home and our London Office : minimum 1-2 days per/week in the office - *training provided in London office
London: £24,500 - £27,500 per/annum
National (home-based): £21,528 - £24,000 per/annum
Looking to gain behind-the scenes, operational supporter care experience within a large and successful charity? Keen to contribute to the work of a busy, friendly, and high-performing team? We have the ideal role for you...
About the role
The Supporter Care department is looking for a Supporter Donations Assistant to join our Supporter Donations Processing team for our Peak Season – this role becomes available each year to help us with the influx of donations we have around our headline fundraisers including Coffee Morning, Go Sober and our Macmillan Ball.
You’ll be accurately processing high volumes of manual income from various payment methods, inputting donations from our supporters on our income allocation system, creating meaningful personalised thank you letters and cards. In addition, you will undertake a range of admin duties in general support of the smooth and effective operation of Supporter Donations as a whole.
You’ll be working across multiple systems – CRM, SMS (internal income system), Sharepoint, DotDigital, Raisers Edge, Microsoft Outlook & Office and be expected to use initiative to follow internal process maps and documents to independently complete your work. We’re always open to doing things better, so welcome a proactive approach to efficiencies that we can make in the team.
You may also be required to work with our two other teams within Supporter Donations – Donations Queries & Gift Aid to assist them in resolving queries from our supporters and helping to process and claim Gift Aid sponsorship forms.
You will liaise with stakeholders across the organisation including our Finance team, colleagues across Supporter Care, Relationship Fundraising Managers and product teams in order to accurately thank and process supporter donations received by Macmillan across all channels, process event registrations & donations and restrict income where required. You will be delivering recognisable, high quality Macmillan correspondence in line with Brand and Strategy guidelines and messaging.
Initial training is due to be delivered in the London office - arrangements to be discussed dependent on contractual location
We would love to hear from people who:
· Passionate about delivering high quality supporter correspondence in line with Macmillan’s brand and tone of voice
· Driven to meet and exceed targets and always meet deadlines
· Have excellent attention to detail and ability to deliver accurate work in a timely manner
· Happy working independently on repetitive tasks and can cope with high-volume data processing
· Are able to distinguish and deliver supporter and internal teams requests
· Able to pick up new technical systems and complex processes quickly
· Excited to work flexibly within a large, fast-paced team
Recruitment Process
Application deadline: 31st May
First interview dates: w/c 3rd June
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
This role is not open to sponsorship.
An exciting opportunity has arisen for an MDT Admin to join our Therapies Team. This role will require the successful candidate to provide high quality efficient and reliable administrative support to the Therapies Directorate.
Staff benefits include, free shuttle bus, and more… Read more below.
Role Requirements
- Support planning and changes in the administration of children and young people’s timetable for children and family services.
- Support with photocopying of notes for subject access/ solicitor requests (SARS).
- Manage the SARS and redacting process with appropriate members of the Therapies teams.
- Update logs and coordinate the Clinical and Safeguarding Supervision across the Therapies teams, escalating non-compliance where required.
- Monitor mandatory training compliance and administer booking processes for all relevant training sessions/course.
- Coordinating specialist clinics, including spine and hip clinics; liaising with the Physiotherapy team to ensure the correct children are on the schedule. Liaison with external Consultants to organise the clinic lists.
- Carry out audiotyping of clinic letters and distribute as required.
- Update absences within the teams onto the SMI (staff care) system, as requested by the Heads of Service.
- Place orders for any required equipment and/or resources for departments and for the children and young people as deemed necessary.
- Take overview of clinical asset ordering, linking with the clinical assets team and management system, in line with MHRA guidelines and the medical devices policy.
- Track and monitor equipment orders with Heads of service, escalate delays and provide a central overview for all equipment re-charges and ordering.
- Raise and receipt PO’s and invoices for the therapies directorate and liaise closely with the finance team.
- Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Interview Date: To be confirmed.
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offender’s
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
You will be joining our expanding and dynamic team, with the freedom to work creatively with a committed group of volunteers and staff to support people who experience mental ill health in Bristol.
We need someone who is passionate about our mission and who shares our values to increase awareness through marketing and communications, expanding our social media and website content and linking with local networks in order to support fundraising efforts. You will have a high level of autonomy and be given the opportunity to develop new ideas in this exciting field, in a role that is varied and flexible.
We are an equal opportunities employer, but more than that we are a charity that cares passionately about diversity and inclusion as it is one of our core values. We are committed to making our team better reflect the diverse communities that we serve in Bristol. This means that we particularly welcome applications from individuals who are part of marginalised groups.
What we offer:
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Established grassroots Bristol mental health charity with a large member and volunteer base.
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Flexible hybrid working – Our office is based in the community hub The Wellspring Settlement with the option of working some of the working week remotely.
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Salary of £28,980
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Annual leave allowance of 25 days plus bank holidays. Additional days off between Christmas and New Years.
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A paid day off for your Birthday
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A Free Headspace membership
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Period/Menopause leave policy
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Eye tests paid by us and £40 towards new glasses
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Workplace pension scheme.
Applications to be submitted by midnight on the 27th May.
We are a charity that provides in person and online peer support groups and befriending for mental health in Bristol and surrounding area.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Fundraising Officer – Grants and Events
£35k FTE, PR 25 hours per week, flexible and hybrid, plus opportunities for ongoing L&D and training for sector-related qualifications (great candidates seeking a full-time role will still be considered)
About Us
The Upper Room (TUR) works with a wide range of financially and socially disadvantaged groups including homeless people, people with long-term mental health conditions, asylum-seekers, refugees and ex-offenders – helping them to improve their lives and become productive members of society. Central to our offering is our UR4Meals service, providing free, home-cooked food to people who cannot afford to provide for themselves. We are also very proud of our UR4Driving programme, which supports people recently out of prison with free driving lessons in exchange for community volunteering. Gaining a driving licence greatly enhances their future employability prospects and helps break the cycle of re-offending. Additionally, our UR4Jobs project focusses on both client wellbeing and breaking down the many barriers to employment faced by disadvantaged people every day.
The role
This newly scoped role reports into the CEO and is critical to our ability to create the income we need to keep up with the ever-increasing demand on our services. Primarily, the role has two fundamental elements to it: firstly, working with both a specialist external consultant and the CEO in planning, submitting and reporting on the grants that make up a large proportion of our income; and secondly, the planning and managing of TUR’s traditional (and always fun) annual events. These include celebrity interviews and talks, garden parties and various community events such as the Green Days festival in Chiswick. There are additionally a number of community relationships that add great value to our work and efforts to raise funds which require regular contact. Occasionally, the role will also require presenting or talking to both funders and community groups as we share our magnificent story with them – and ultimately, convince them to support us.
About You
You live within – or know well – West/Central London; you probably need a job with some working flexibility and want to have genuine belief in the cause you’re promoting. You have a CV that demonstrates experience in a comparable role: this could be in another charity, CIC or other Non-Profit organisation. You are comfortable and confident with working autonomously, so you will need to be disciplined; you can articulate and ‘bring to life’ our story through your advanced written and oral communication skills, enabling us to always deliver highly compelling reasons to secure gain financial (and other) support. You don’t need to be a Microsoft Office expert, but you should be familiar with Word, Excel and PowerPoint. Finally, you are self-motivated and energetic, as well as passionate about making sure disadvantaged groups across West London get the opportunity to improve their highly challenging lives. Ideally you will have a driver's licence and use of a car, but this is not essential.
In the first instance please send your CV (2/3 pages max please) along with a short covering letter (just a one-pager please) high-lighting why you believe you are a fit for the role.
Making sure nobody, socially or financially excluded in West London goes without help, supporting those in need, enabling those with potential
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you an excellent Trust Fundraiser? Looking for your next challenge? Want to work within a Christian charity? Then this role could be for you.
IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.
In the last 3 years IHP's income of over £5.8m enabled us to reach over 54 million patients in more than 25 countries across the world. This income came from a range of sources including institutional, corporate grants (mainly healthcare companies who also donate medicines and healthcare supplies), trusts and foundations, partner NGOs, and individuals.
To support our continued growth, we are looking for an experienced Trust Fundraising Officer to join our small yet dynamic Fundraising team to help grow our income through Charitable Trusts and grant making organisations. This is an exciting time to join the organisation as we celebrate our 20th Anniversary year and look to a future of growth and building on our past achievements.
About the role
- You'll research trusts and foundations funding opportunities to which IHP can apply.
- You'll prepare and submit compelling funding applications to trusts and foundations in order to grow our core income.
- You'll work across teams and build effective relationships with team members in order to identify suitable projects for funding in line with strategy and budgets.
- You'll support the preparation of funding applications by members of the team to other donors, including corporate donors, major donors and other charity partners (NGOs)
Essential qualifications, knowledge,/transferrable skills and experience:
- Relevant fundraising experience (trusts and foundations)
- Experience of managing relationships with external stakeholder
- Experience of administration and record-keeping
- Experience of developing and managing budgets in line with funding applications.
- Knowledge of humanitarian response, international development and/or global health (Desirable)
- Excellent written and verbal communications skills
- Highly organised, efficient and self-motivated
- Ability to work with competing priorities, deadlines and targets
- Strong interpersonal skills and ability to be flexible as part of a small team
- Excellent research skills with an eye to identify opportunities
- A results-oriented mindset with a commitment to meeting and exceeding fundraising targets
- Committed to IHP’s Christian Ethos
See the Person Specification and Job Description for more detail.
IHP is an Equal Opportunities Employer. Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.Applicants must have the right to work in the UK.
We offer excellent benefits including a company pension scheme, employee wellbeing and benefits support, training, development and a generous holiday entitlement. We have an active Equality, Diversity and Inclusion staff working group. Our staff describe our culture as 'inclusive', 'dynamic' and 'rewarding', a place where you will be supported to 'thrive professionally and personally'. A recent starter has described IHP as a place which 'puts people at our heart'.
Join a dynamic team where your skills are valued, your voice is heard and you have the space to work independently and develop.
Applications will be reviewed as received and interviews will be held when required so please submit your application at the earliest opportunity.
To apply, please submit your CV and a covering letter of no more than two A4 sides setting out how you meet the person specification including the Occupational Requirement. Applications without a covering letter will not be considered.
If you face any challenges in the application process or require any support please call IHP's office and ask for HR.
Applications will be reviewed as received and interviews will be held when required so please submit your application at the earliest opportunity.
We want to see a world in which all suffering due to lack of healthcare is eradicated.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are seeking an experienced fundraiser with a passion for our mission to equip our organisation with the financial resources needed to meet our objectives as we work to scale our fundraising by growing our charitable income across all funding streams, maximising supporter engagement and fulfilling fundraising operational duties such as ensuring that we have a database that is organised, up to date and fit for purpose.
This is a new role, joining a small but growing Fundraising Team, and having a real input into our plans and strategies for the future. Reporting to the CEO, the successful candidate will oversee most fundraising income generation activity.
The Fundraising Manager will build positive relationships to secure significant income and develop new relationships specifically with churches and individuals, bringing in regular and targeted income through regular donations, fundraising campaigns and events. The ideal candidate will have fundraising experience covering several areas including Individual Giving; Churches, Fundraising Appeals/Campaigns as well as experience in managing the operational aspects of fundraising (database, compliance with codes of practice and fundraising regulations, creating fundraising campaigns and ‘asks’). Through this, you will assist the whole organisation in our commitment to showing kindness, raising self-belief, and inspiring hope for the future in the individuals we serve.
Main duties and responsibilities
Fundraising Overview
1. Develop, deliver, and monitor a fundraising strategy for Pecan.
2. Maximise the contributions and connections with local churches and individuals.
3. Coordinate all Appeals including the Pecan and Foodbank Christmas fundraising campaigns and Big Give Campaigns across all income and media streams.
4. Research and utilise new fundraising streams and opportunities across Pecan such as Payroll Giving, Legacies, in Memory Giving and Online Giving.
Supporter Engagement and Stewardship
1. Establish systems, procedures, proactive stewardship, and an engagement programme to provide the highest levels of service to Pecan’s supporters.
2. To be responsible for thanking all supporters and managing a supporter engagement journey – ensuring that effective processes are in place and driving levels of satisfaction and loyalty.
3. Act as the ‘first point of call’ for all supporters and managing complaints and issues, ensuring they are reported centrally within agreed procedures, that they are resolved or escalated as necessary and maintaining excellent communication with supporters throughout these processes.
4. Develop and implement stewardship programmes including reactivation of lapsed donors.
Database Management
1. Assist with setting up our CRM database with responsibility of developing and maintaining the database, ensuring efficient, appropriate data capture and analysis for the purpose of effective stewardship, fundraising and communications.
2. Maintain data management standards, assisting with the implementation of processes and policies ensuring best practice is followed.
3. Train other staff members to be able to use the database sufficiently.
4. Ensure all records, fundraising data and fundraising administration is kept up to date and all information is GDPR-compliant.
5. Reconcile fundraising income with the Finance Manager, including Gift Aid claims, missed, failed payments and Direct Debit cancellations.
Individual Giving
1. Develop an Individual Giving and Acquisition strategy that drives growth for individual giving across multi-channel campaigns and initiatives.
2. Lead all individual giving streams such as direct mail appeals, online donations, regular campaigns and appeals to maximise income generation.
3. Work with the Marketing Manager on fundraising communication and to ensure donors are kept up to date on the difference their support makes.
4. Develop campaigns and messaging that engages new segments and audiences.
Church Giving
1. Inspire churches to journey with us as we transform lives in Peckham.
2. Pioneer and develop a broad range of relationships with churches, organisations, and denominations across Southwark.
3. Work strategically with denominations to inspire partnership and engagement with Pecan across their networks and congregations.
4. Build a team of speakers who will host and speak at meetings with churches and Christian networks in Southwark.
5. Be willing to represent Pecan at external events, including Christian exhibitions and festivals, church talks etc…
6. Increase income from churches.
Fundraising Appeals and Campaigns
1. Work alongside teams and Partnerships Manager to project manage fundraising appeals and campaigns including Pecan at 35yrs; Christmas Campaigns etc.
2. Overall responsibility for Big Give Campaigns.
3. Oversight of Enthuse campaign pages.
4. Establish a corporate fundraising strategy with an accompanying narrative, alongside the Partnerships Manager, to explain the work of Pecan to potential company supporters.
5. Tailor campaigns and appeals for different audiences and supporters alongside Partnerships Manager to target corporates; smaller local businesses; individuals and churches.
Staff and Volunteers
1. Support with recruiting fundraising volunteers as appropiate.
2. Management of a part time Partnerships Manager with responsibility.
3. Work closely with Head of Services and Head of Food Services to ensure all fundraising is coordinated.
Wider organisational responsibilities
· Attend Pecan team meetings as and when required, including meetings where there may be a time of prayer and reflection.
· Read and adhere to all policies and procedures.
· Lead on applications to charitable trusts or statutory bodies with support from the Head of Services.
· Undertake responsibilities associated with being a member of the Pecan team.
· Perform all the duties required by the post in line with Pecan’s ethos and values statement, its commitment to a policy of equal opportunity and its aim of serving the community in a caring and practical manner.
· Carry out other duties as agreed by the Chief Executive Officer.
· In agreement with your line manager, pursue a personal programme of learning and development to enhance your skills and performance.
We are seeking an experienced and successful fundraiser who has creative communication skills to join our team in the role of a Fundraising and Communications Manager.
This person will be responsible for the fundraising and communications function of the organisation, helping us to secure income via individual and community fundraising and charitable trusts and foundations as well as taking initiative to develop and grow into new areas of fundraising to help maintain and grow our services to survivors.
This post will also lead on internal and external communications and marketing to engage with internal and external stakeholders, including communities, donors, grant makers, supporters and professionals who feel as passionately about the need to support survivors of sexual assault and abuse as we do.
Benefits:
- 28 days annual leave pro rata, plus bank holidays
- 24/7 emotional and practical support
- A generous individual training budget to support your ongoing professional development
Please see the full job description and personal specification attached
Interviews for shortlisted candidates will take place on week commencing 17th June
This post will be subject to an enhanced DBS check. We strive to build a team that reflects the diversity of the community we work in and encourage applications from traditionally underrepresented groups such as people from Black, Asian and minority ethnic backgrounds, disabled people, and LGBTQI+ people. If we can make this easier through accommodation in the recruitment process, please do get in touch.
The client requests no contact from agencies or media sales.
Great at dealing with people and providing first-class administrative support to a busy team, you are looking for your next exciting career challenge. Look no further than this Community & Events Fundraising Assistant role with the world’s leading independent conservation organisation. This is an incredible opportunity to work with great people, develop your talents and help solve the environmental problems facing our planet.
We are rapidly growing our Community and Events Fundraising Team and have ambitious plans for the next 5 years and you will play a key role in helping us achieve our income goals. Working across the team, you will provide administrative and logistical support to ensure the smooth running of our fundraising activity. This will involve adding records, ensuring our data is accurate and activities are set up correctly on our systems, enabling us to carry out our fundraising to the highest standards. We will look to you to act as a first point of contact for supporters and manage the team inboxes. Important will be the ability to ensure you provide the best possible experience for our supporters. You will also support Facebook activity, including Facebook Fundraising and monitoring supporter Facebook groups. You will help maintain event records as well as prepare and support event days too.
For this role you must have experience of providing first-class administrative support to a team or have worked in a customer relations environment. You will be comfortable overseeing systems and processes as well as proficient in MS Office and working with databases. Customer focused, you will be used to prioritising your work and enjoy working as part of a team. A good communicator, you will also be effective at building relationships, detail orientated and highly organised.
If you have the admin expertise to make our fundraising plans a success and build a movement for nature, we would love to hear from you. Please visit our website via the link, complete the online registration and submit a copy of your up-to-date CV with the Supporting Statement highlighting what makes you a good fit for us.
WWF UK are committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.
Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.
WWF-UK believes anyone who is involved in our work or connected to it, especially children, should be safe from harm. Our first priority will always be to safeguard anyone at risk of harm or abuse. WWF-UK operates robust recruitment practices to ensure candidates for all roles are suitable. Our process includes values-based questions during interviews and annual performance reviews, reference checks that we verify orally, criminal records checks (at the appropriate level) and pre-employment declarations. We do not tolerate any form of abuse or exploitation and act robustly to any allegations or concerns.
Our world needs you like never before. We are the first generation to know we are destroying the world, and we could be the last that can do anything about it. We are looking for people who are passionate about making it politically, socially and economically unacceptable to destroy our planet’s natural resources. We need you to join us in the fight for our world.
Are you looking for a role which gives you purpose?We are looking for an ambitious candidate who will have several years fundraising’ experience, particularly of increasing income and cultivating supporters. We need you to develop and implement our fundraising strategy by contributing to agreed objectives, income targets and other key performance indicators within the timeframe and budget specified while contributing to our purpose of helping vulnerable people to live in dignity and to achieve their potential.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Are you passionate about motivating and supporting people to take part in a wide range of fundraising events? Do you have a proven track record of engaging positively over time with donors throughout their journey alongside a charity? Are you a positive, skilled communicator with an eye for detail and an ability to get ‘stuck in’? If so, this role could be for you.
SUDEP Action is the only UK charity focused on preventing epilepsy-related deaths. We have the only epilepsy bereavement service freely available to anyone suddenly bereaved by epilepsy (including SUDEP). By representing the voices of those who have died and who are bereaved, we aim to learn from deaths, and use research, policy and campaigns to raise awareness and take action that helps save lives.
Working both independently and with the wider team you will deliver a high-quality community fundraising service. We’re looking for someone who has worked in a fundraising department and/or similar role before, preferably in the charity sector. Engaging confidently with people and feeling comfortable in adapting your approach to different audiences is a key skill for this role - whether they are major donors, corporates or community fundraisers. This is particularly important as many of our supporters & fundraisers are bereaved.
Building positive supporter connections is at the heart of what we do at SUDEP Action, so setting a positive example of this through your plans and actions, and demonstrating the importance of maintaining strong, personalised supporter relationships is key. You’ll know how to follow processes to record, monitor and evaluate supporters’ engagement with community fundraising activities, so this feeds back into how the charity operates.
Much of the charity’s income comes from our motivated and passionate supporters, so this role is a key part of income generation. The successful candidate will be able to build on current processes and successes to grow our engagement across all fundraising activities, platforms and campaigns. Experience of bid/grant writing would be desirable.
Interested? Please send us a CV and cover letter showing us why you want to work at SUDEP Action, why you think you are a great candidate for this role, and why your skills and experiences make you a good fit. It doesn’t have to be long, 1-2 pages at most, but should give specific examples to demonstrate your suitability to the role. Please note we will not accept applications without a covering letter which clearly covers this.
Our mission is to stop preventable epilepsy deaths and to provide the UK's only bereavement service for anyone who has experienced an epilepsy death
The client requests no contact from agencies or media sales.
Turn2us is a national charity tackling poverty and the structural causes of poverty. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
As an equal opportunities’ employer, we are committed to equality, inclusion and diversity and the value people from different backgrounds bring to a team. If like us you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
The vital work of the charity is partially enabled by income generated through fundraising; from supporter engagement and community events and activities, as well as philanthropic sources, such as trusts and foundations, and major donors.
As Supporter Engagement Officer you’ll play a key role in helping us to engage new and existing supporters as well as helping to deliver first-class stewardship to retain support and build trust. In addition you will develop appeals and communications that engage and inform supporters which help to raise more voluntary income.
Directly supporting the Direct Marketing and Legacy Manager and working closely with all of the Supporter Engagement team it would be beneficial if you have previous experience or an interest in Fundraising. Being a confident communicator with a “can-do” approach is essential as well as being able to demonstrate proven administrative skills, the ability to manage a varied workload and be highly organised.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are contractually required to work from the office a minimum of 4 days a month.
Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Closing date: 20th May 2024
Interview date: 23rd May 2024
The client requests no contact from agencies or media sales.
St Peter's is a vibrant, inclusive and growing church in the modern catholic traditon of the Church of England. We seek a part-time administrator to help day to day administration, hold relationships with the hirers of our spaces, and help to oversee our growing programme of social, outreach, and fundraising events.
Job Title: Parish Administrator & Events Co-ordinator
Report To: The Vicar, Fr Simon Cuff
Employer: PCC St Peter de Beauvoir
Hours: 14 hrs per week: Flexible by prior arrangement (e.g. 2 Weekdays 9 – 4.30, or 4 Weekdays 10 – 2, allowing for 30 minutes lunch.)
Salary: £12,000 p.a. plus Workplace Pension
Closing date for applications: Friday 21st June 2024 5pm
Main purpose of Job:
Management of day-to-day parish activities including the general administration of the Parish Office, the running of all church operations, including building, fabric, communications, and the organisation of social, outreach and fundraising events (including publicity and marketing) that support the life and ministry of this diverse, vibrant and inclusive church in the modern catholic tradition of the Church of England.
Context:
St Peter’s is the parish church of De Beauvoir Town. We are located in the Borough of Hackney, close to Haggerston Overground station and accessible by a number of cycle and public transport links. De Beauvoir Town is a vibrant and diverse community, with a strong sense of local identity with St Peter’s at its heart. St Peter’s reflects the diversity of its local community. The centre of our life together is our weekly eucharist, at which people of all ages and backgrounds gather around the altar.
We seek a Parish Administrator & Events Co-ordinator who will help us continue to grow as a community space as we seek to increase our revenue from available spaces to hire and increase our activity in terms of marketing, communications and events, as part of our mission alongside our local community. You will join a growing and supportive team to work alongside including the Vicar, PCC members, Music Director, Financial Assistant, and others to help St Peter’s fulfil its mission to be a Church which worships, nurtures, and takes action!
Main Duties and Responsibilities & Person Specification:
The Parish Administrator & Events Co-Ordinator is a key person in the life of St Peter’s who works closely with the Vicar, Treasurer, Director of Music, Churchwardens, PCC, regular volunteers and the wider community of De Beauvoir Town. This role is both administrative and a key personal contact for the many individuals and groups in the life of St Peter’s.
Person Specification
Knowledge, skills and abilities
Essential:
- Excellent organisational skills with experience of administration
- Excellent verbal and written communication skills
- Financially confident
- Excellent IT skills with working experience of Microsoft 365 (Word, Outlook, Excel, PowerPoint)
- Working knowledge of General Data Protection Regulation (GDPR)
- Working experience of digital communication systems including email marketing tools, websites, and use of social media
- IT Skills – familiarity with (or willingness and capacity to learn): InDesign software and use of cloud-based storage systems, such as Google Drive; Finance Software for Churches and Charities or similar accounting software; WordPress or Squarespace.
Desirable:
- Previous experience working in a church context
- Experience of the faculty process in the Church of England
- Project and event-planning experience
Personal Attributes:
- A welcoming, mature and sensitive manner in dealing with members of the public, and in fostering good working relationships with staff and church officers, volunteers and other regular contacts.
- A capacity to work on your own and as part of a team, confident to take the initiative
- The ability to handle multiple tasks, prioritise and work to deadlines
- Ability to remain solution focussed and work efficiently
- A proactive can-do attitude
- Excellent verbal and written communication skills
- A commitment to the values of St Peter’s as a Church in the modern catholic tradition of the Church of England
Place of Work: St Peter de Beauvoir Town, Northchurch Terrace, N1 4DA.
Salary: £12,000 p.a. for 14 hours pw. plus workplace pension
Probationary period: 6 months
Holidays: 12 days, plus bank holidays (and week between Christmas and New Year)
Notice Period: 1 month
Review: An annual review
Interview Date: week beginning 23rd June 2024
Paid induction days: (up to two of 18th, 23rd, 25th, 30th July)
Start date: week beginning 22nd September (flexible by discussion)
This role will require an enhanced DBS check and Safeguarding Training (Basic Awareness and Foundation level) online via the Diocese of London. St Peter’s is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.
The client requests no contact from agencies or media sales.
Tinnitus UK is the only registered charity in the UK supporting the one in seven adults who have tinnitus! The charity has recently renamed and rebranded. All part of the ambitious plans fo the charity to raise its profile and relevance even further, to reach and help more people than ever. We are looking for a Fundraising and Events Administrator to provide administrative and operational support to the Fundraising Managers (Corporate, Major Donor, Legacy, Individual Membership, Trusts & Foundations) and to the Head of Services by administering donor and supporter records and assisting with events and general operational duties.
Main Responsibilities
Fundraising General (65%)
- Organizing and maintaining membership and donation data in the CRM database (Donorfy)
- First point of contact for supporter enquiries (email/phone)
- Taking telephone donations when required
- Flagging contact/donations to relevant team members
- Printing and posting thank you letters for offline donors
Events (20%)
- Monitor the events@inbox
- Monitor event bookings and process invoices as required
- Liaise with speakers, attendees and sponsors as appropriate
- Annual Conference - Tinnitus Adviser Training - European Tinnitus Course - Online Tinnitus Workshop - Tinnitus UK Webinars 2024
- Ensure website and Eventbrite accurately reflect current and coming events are upto date including event details.
General (10%)
- Monitor Tinnitus UK email info@ inbox responding to emails or directing to colleagues as necessary
- Stationery and mailroom stock checks and replenishing of stock as required
- Assist the Office Manager with office administrative tasks
- Work across the Tinnitus UK team and assist in all areas of work
- Attend internal and external meetings, events and training
- Assist the office manager with bookings of meetings/conference venues for Trustee Board and other meetings/training days
- Organise travel and accommodation as and when required
- Undertake training (In-house and external) as required
- Be flexible and carry out associated duties that may arise, develop, or be assigned in line with the broad remit of the post
Stewardship (5%)
- Provide a basic level of stewardship to event fundraisers - (thanking, providing publicity materials, passing stories to communications colleagues)
- Administering JustGiving and other fundraising platforms
PERSON SPECIFICATION
Essential
- Good basic education to GCSE standard or equivalent (GCSE grade C or equivalent in Maths and English)
- Entitled to live and work in the UK
- Experience of database administration (CRM desirable)
- Fundraising admin and stewardship
- Events admin and support
- Handling phone, digital and postal enquiries
- Experience of using a number of different IT systems including Microsoft Office 365 - such as Outlook, Teams, Excel, Word & Powerpoint
Desirable
- NVQ level 2/3 in administration or other secretarial qualification
- experience in an office environment providing administrative support to multiple teams
- Experience of using client management databases such as Donorfy (full training provided)
Skills - you will have:
- Excellent communication skills both oral and written
- Recongise the confidentiality of some information and adhere to GDPR guidelines accordingly
- Attention to detail
- Excellent record keeping
- Understanding of confidentiality and GDPR guidelines
- Work effectively and efficiently under pressure
- Problem solver with a 'can-do' approach
Personal characteristics - you will be:
- Adaptable
- Purposeful and resourceful
- Excellent communication skills
- Flexible and team player
- Enthusiastic
- Ability to work on own initiative and prioritise workload
- Commitment to anti-discrimatory practice and equal opportunities. An ability to apply awareness of diversity and inclusivity to all areas of work.
In return we offer:
- Flexible working
- 25 days annual leave plus bank holidays
- Employee Assistance Program well-being initiative
- Company pension (5% matched employer contribution)
The client requests no contact from agencies or media sales.