Supporter manager jobs in holborn, greater london

Corporate Partnerships Manager

Service: External Engagement

Location: Hybrid Head office or Homebased

Hours: 37 hours per week (full-time) – there is flexibility to work this role part-time, between 28 - 37 hours per week

For Head Office based roles, we typically work 2 days a week in the office. We also offer the flexibility to work fully remotely. Our office space is wheelchair accessible and located in London, N1

Salary: Starting at £34,256 and rising to £36,158 FTE per annum, plus an additional Inner London weighting (£3,866 FTE per annum) for hybrid London based or £480 FTE per annum for homebased

Contract type: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

Family Action has an exciting corporate partnerships programme which has expanded considerably in the past five years. This is a great time for an ambitious and driven fundraiser to join our high performing team and make your mark in contributing to its continued success. Reporting into the Head of Corporate Partnerships, this role will focus on account management including leading on our flagship strategic partnership with Barclays. Our working culture is flexible, fun and open, with excellent opportunities to collaborate with colleagues with a range of specialisms, from brand, to marketing and communications, to fundraising, as well as our operational colleagues delivering Family Action’s vital services.

Main Responsibilities:

• Overall account management responsibility for key partners including our flagship corporate partnership with Barclays.
• Delivering exceptional account management and meeting agreed partnership objectives on programme impact, income, communications, and engagement.
• Building strong networks and working relationships, both internally and externally, by successfully engaging and influencing stakeholders at all levels.
• Project managing strategic activities, from inception to delivery, and delivering against shared and charity specific goals.
• Proactively seek opportunities to grow our partnerships, maximising income and engagement, and raising external awareness of Family Action’s brand and our work.
• Contributing to the development and success of the Corporate Partnerships Team, support cross-team projects and take on additional tasks and responsibilities as required.

Main Requirements (for details check the job description and person specification):

• Minimum one year’s previous experience of working as a corporate fundraiser in the charity sector or equivalent account management experience in a similar field.
• Experience of working on high value, multi-faceted corporate partnerships which encompass stakeholder management, income generation, employee engagement and fundraising, and communications and campaigns.
• Experience of meeting and exceeding challenging income targets.
• Experience of engaging and influencing with senior stakeholders.

Benefits:

- an annual paid leave entitlement of 30 working days plus bank holidays (pro rata if job is taken part-time)

- up to 6% matched-pension contributions

- flexible working arrangements

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

·       Follw the link to our Careers Hub and apply via our website by clicking the ‘Apply’ link and fill out our digital application form

· Closing Date: Wednesday 3rd December 2025 at 23:59

Interviews are scheduled to take place from 15th – 19th December 2025, virtually, with slots throughout the working day.

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed.

After visiting Smart Works, 67% of clients secure a job within a month, gaining financial independence and transforming their lives.

The Smart Works service is delivered in London, Greater Manchester, Edinburgh, Birmingham, Newcastle, Reading, Bristol and Leeds. Over the past ten years, Smart Works has helped over 50,000 women, and last year alone we reached 10,600 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.

In March 2025, Smart Works completed their Three-Year Plan that saw the charity double the number of women helped annually from 5,000 to 10,000 women a year. To achieve this, we grew our existing centres and opened a new centre.

More information about who we are can be found on our Smart Works website.

About This Role

We are looking for an exceptional Outreach Manager to lead our outreach and develop excellent referral partner relationships across London. Our Outreach Manager will play a vital role in ensuring that as many women as possible know about and can access our service. 

This is an exciting opportunity for an organised, passionate, strategic, and relationship-driven individual to grow our reach and impact within London (and beyond). 

The role would be based across all of London and our three London centres (Islington, Ladbroke Grove and Croydon). You will be expected to travel to and attend outreach events, as well as meeting referral partner organisations. There will also be occasional evening and weekend work, for which time off in lieu is given. 

How to Apply

Please submit a CV and a cover letter which answers the following questions by 5pm on Sunday 7th December. Your application should be addressed to Fiona Hollow (Head of London Service Delivery).

• Why do you want to work for Smart Works? (Max 200 words)
• What experience do you have of building relationships with partner organisations to promote referrals to a particular organisation or service? (Max 350 words)
• Why do you think you are well suited to the role of Outreach Manager? (Max 350 words)

1st round interviews will take place on Wednesday 10th December and will be virtual. If you are unable to attend a virtual interview for any reason, please let us know to discuss another arrangement.

2nd round interviews will take place on Monday 15th December and will be in person. 

If you require any reasonable adjustments or alterations for the application and recruitment processes, please contact us.

Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.

At Smart Works we will apply suitable measures to keep your information secure in accordance with our Privacy Policy (a current version of which is available on our website).

About Media Trust 

At Media Trust, we believe when everyone has an equal voice, we’ll get to a more equal society. We design and deliver innovative and impactful training for charities so they can communicate more effectively to support their communities and drive social change. We also match charities with media industry volunteers for hands-on support. At the same time, we provide under-represented talent with the skills, access and mentoring to progress their careers in the media and creative sectors. For more information about Media Trust’s work, see our 2024/5 Impact Report. 

About the Role 

This role will lead Media Trust’s climate work. As Senior Programme Manager, you will run our flagship Communicating Climate programme and lead Media Trust’s work on the Diverse Voices programme. You will help us further develop our climate work and ensure our existing programmes are cutting edge and meet the demands of this moment.

This role will directly manage our Communicating Climate programme. The Senior Programme Manager will build on the success of the past five years of the programme and further develop the programme content and structure to maximise impact for participating organisations. With support from a programme co-ordinator, you will ensure the smooth delivery of the programme, including recruiting and managing a cohort of climate organisations; overseeing the budget and timeline; managing our relationships with funders, trainers and partners; and impact evaluation and reporting.

You will also oversee our role in the Diverse Voices programme, which works to amplify the voices of people and communities most impacted by climate change. The programme is run by a consortium of organisations, including Race Equality Foundation, Turn2Us and Disability Rights UK. Media Trust is the media partner, delivering communications-related training and support to the participants. 

Your line manager will be Media Trust’s Head of Charity Services and the role will sit within our charity services team. This Senior Programme Manager role does not currently have any direct line management responsibilities. 

Please note that whilst this is a remote role, the Media Trust team meets in-person in London on a monthly basis and regular travel to London for meetings and events is required. 

Key Responsibilities 

Programme Management of our climate programmes, including: 

• Lead our Communicating Climate programme, ensuring it is high quality, innovative and tailored to the needs and priorities of climate and environmental organisations 

• Recruit and build successive new cohorts of climate charities, user-led organisations and community groups, supporting them through the programme to ensure high levels of engagement and collaboration 

• Recruit and work with trainers and climate experts to develop engaging, practical and tailored training content, activities and resources 

• Plan and ensure the smooth delivery of all activities (including training, workshops, peer to peer networking sessions and other events), ensuring they are delivered on time, within budget and lead to planned outcomes 

• Work with Media Trust’s media and creative industry partners to develop tailored training, mentoring and digital resources for the climate and environment sector 

• Manage the Advisory Group for Communicating Climate, which is comprised of leading media organisations, climate charities and sector experts, coordinating regular meetings, building relationships with members and facilitating opportunities for the Advisory Group to shape and input into the direction of the programme 

• Manage relationships with our key programme and sector partners including Climate Outreach, Heard and others, build relationships with a wide range of sector organisations

• Work with media industry partners to design and deliver activities for volunteers from leading media and creative agencies to provide pro bono strategic communications support to climate charities

• Manage the programme budget and financial reporting 

• Lead on the monitoring, evaluation and reporting of the programme, ensuring impact is evidenced by high quality data and producing impact reports 

• Maintain up to date knowledge of trends and developments in the climate and strategic communications space and embed these insights into the programme content 

Other work across our team and programmes 

• Identify new opportunities for climate work for Media Trust 

• Share key learnings and best practice across our thematic programmes (our other thematic programme is the Stronger Voices Programme).

• Support the Head of Charity Services with securing grant and other funding for new thematic strategic communications programmes and climate work, contributing to the development of future programmes and funding applications 

• Collaborate with our MarComms team to craft compelling copy for various platforms including web, e-marketing, and social media channels 

Due to the high volume of CVs and applications we receive, we can't always get back to everyone, although we will try our best. 

Working at Media Trust 

Media Trust is an ambitious charity, full of passionate people. We are a small and dynamic team that works collaboratively and supports each other in a fast-paced environment. We are looking for motivated, agile and value-driven people to join our team. In return we offer: 

• Remote working – while Media Trust does not have a physical office, we meet regularly in London for team collaboration and training, which requires occasional travel (typically 2–3 times per month). 

• 30 days annual leave plus bank holidays (pro-rated if part time) 

• Flexible hours, to be agreed with line manager 

• Pension contributions 

• 2 volunteer days each year 

• Attend two Media Trust Communications courses each year at no cost to you 

Flexible Working at Media Trust 

Media Trust values and respects all differences in people (seen and unseen). One of the ways we do this is by actively encouraging staff to work in ways that best suit their needs. Our flexible working policy outlines many of the options available, such as part-time and term-time working, job sharing, home working and working compressed hours. Please talk to us at the interview about the flexibility and equipment or other support you need. We’re not always able to support every request. However, we will do our best to accommodate your needs. 

Application Deadline: 

Please submit your application by 9AM, Monday 15 December 2025. 

Candidates invited to interview will be contacted by Friday 19 December 2025 

First round of interviews will take place week commencing 5 January 2026  

Second round interviews will take place week commencing 12 January 2026

Contract: Permanent
Salary: £39,434–£46,109 (London) / £35,294–£41,969 (North)
Closing Date: 1st December
Interviews will be held w/c Monday 8th December

Centrepoint, the UK’s leading youth homelessness charity, is looking for a Corporate Development Manager to join our ambitious Corporate Fundraising Team.

About us

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills, helping them back into education, training and employment.
Our mission is simple and bold: to end youth homelessness by 2037.

Together with our partners, we support over 16,000 young people each year.

About the team

This is an exciting new role within our growing Corporate Development function, part of a 12-strong Corporate Fundraising team. The team has secured significant income growth over the past three years, and this position forms a key part of our strategy to increase high-value fundraising through proactive new business acquisition.

You’ll work closely with colleagues across Fundraising, Partnerships and the wider organisation to create compelling, strategic corporate partnerships that deliver meaningful impact for young people.

Hybrid Working

Centrepoint operates a hybrid working model. The requirement is a minimum of 50% of your working week spent in the office. For most full-time colleagues, this means attending the office for five days over a two-week period (e.g., two days one week and three the next).

About you

You will be an energetic and strategic new business fundraiser with:

• Experience securing high-value, multi-year corporate partnerships
• A strong track record in cold new business acquisition and developing ambitious, tailored proposals
• Excellent communication skills, with the ability to engage and influence senior stakeholders
• Strong financial planning, budgeting and reporting capabilities
• Experience managing pipelines through CRM systems such as Raisers Edge
• A collaborative working style, with the confidence to work across diverse teams to shape impactful partnerships

What you’ll be doing

• Securing new corporate partnerships worth £100k–£1m, from both warm and cold leads
• Managing a dynamic pipeline, using Raisers Edge to report on progress, insight and pipeline health
• Developing strategic, compelling proposals and pitches that meet partner and organisational needs
• Leading the development of a new Corporate Advisory Programme, supporting a network that drives introductions and opportunity growth
• Supporting the Senior Corporate Business Development Manager with large-scale (£1m+) bids and planning
• Ensuring a seamless transition of new partners to the Partnerships team, enabling long-term success
• Delivering project work that improves team performance, win rates and income growth

What we’re looking for

• Experience securing or developing high-value corporate partnerships
• Strong negotiation and stakeholder engagement skills
• Confidence handling multiple priorities and deadlines
• Clear, accurate financial reporting skills
• Experience writing winning proposals and presenting persuasively
• A commitment to Centrepoint’s values and our mission to end youth homelessnes

Why join Centrepoint?

In return for your efforts, you’ll receive a competitive salary, excellent training, and a wide range of benefits, including:

• 25 days annual leave (rising to 27)
• Healthcare cash plan
• Private medical insurance
• Income protection
• Employer pension contributions of 5%
• Cycle to Work scheme
• Interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.

Don’t miss out on this fantastic opportunity to join our team as a Corporate Development Manager click ‘Apply’ now!

Supporter Stewardship Executive 

Role Focus Areas

Supporter Stewardship | Data Management and Reporting | Prospecting 

Details

Location: Hybrid - 1 day/week in London Bridge Office 

Annual Salary: £26,963 pro rata 

Hours: Part-time (21 hours a week)

Contract: Permanent (6 month probationary period)

Start Date: Early January 

Reporting to: Head of Fundraising and Communications

Job Outline

Neuroblastoma UK are seeking a highly organised, responsible and proactive professional to support the team in delivering top tier stewardship to supporters and support income growth. 

Someone who has excellent attention to detail, enjoys building relationships, and who always strives to ensure tasks are performed to the highest level, would thrive in this role.

Key Responsibilities

• Deliver warm supporter stewardship to fundraisers including making welcome calls, collating and posting out fundraising packs and attending fundraising events.

• Handle supporter enquiries via email and telephone

• Keep accurate data records of engagement, donations and fundraising

• Produce reports on supporter trends, and identify prospects to support growth

• Manage delivery of key challenge events including the London Marathon

• Own Fundraising Event Calendar - collaborating with Communications Officer on planning and drafting marketing 

• Support the Senior Communications Officer and Head of Fundraising and Communications in the delivery of all fundraising and communications activations; including in-memory fundraising, legacy and lottery.

• Fulfill shop orders managing inventory and updating stock levels

• Any other duties that working in a small organisations requires

Person specification

• Highly personable with the ability to develop warm relationships

• Responsible and organised

• Excellent phone manner, including sensitivity towards issues such as illness and bereavement

• Excellent written communication skills 

• Collaborative and willing to lend their support where most needed

• Commitment to our mission to find better treatment and a cure for children facing neuroblastoma 

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Business Support Manager to play a pivotal role in our CEO Office in London.

Sounds great, what will I be doing?

We are seeking an experienced and proactive professional to support the Chief Executive and Head of the CEO's Office. The role involves managing and improving reporting systems, drafting briefings, coordinating communications, and providing timely management information. You will oversee internal and external communications, support governance and budget management, line manage the Executive Office Coordinator, and ensure the smooth running of the CEO's Office. This role requires excellent analytical, organisational, and communication skills, with the ability to represent the organisation and respond to queries effectively.

This position would be particularly well suited to someone with Executive Assistant experience who is looking to broaden their skills and step into a more strategic, cross-functional role. It offers the opportunity to build on existing strengths in organisation, stakeholder engagement, and operational support, while gaining exposure to governance, reporting, and leadership-level decision-making.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for:

We are looking for a candidate with a minimum of five years' experience as Executive Assistant or office management within a complex organisation, including proven line management experience. The ideal person will have excellent interpersonal skills, with the confidence and tact to influence and interact effectively at all levels, alongside strong written communication abilities. They should be a proactive problem solver, capable of multi-tasking and consistently delivering high standards in a fast-paced environment.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

TAG Youth Club, an award-winning charity and a youth club open to children, young people and young adults, whatever their disability. We work hard to accommodate anyone who wants to join and particularly those who have restricted opportunities elsewhere.  We respond to the needs of the communities we serve and cater for those between the ages of 8 – 25 years. 

TAG started almost 25 years ago, as a group of parents who got together to create an inclusive space for their disabled young people to socialise.  From those humble beginnings TAG has now grown to over 250 members and supports over 750 family members.

The club now makes many activities available to young disabled people that would not ordinarily be available to them (such as climbing, skiing, archery, parkour, scootering and skateboarding). Our activities provide members with opportunities to meet new people, make friends, learn social and life skills, and to thrive and grow in confidence and independence.

This exciting new role has been created to support the CEO and Head of Operations, providing administrative support in a wide variety of areas including finance, fundraising, office systems and management, premises, promotion, marketing and communications.  A detailed job description is attached to the bottom of this job ad.  The successful applicant will have experience of business management, fundraising and finance and most importantly, the enthusiasm and the ability to work flexibly with good organizational and communication skills .

Reporting to the Senior Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever-increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.

Key Responsibilities

• Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
• Liaise with supporters in timely communication via email, phone, and mail, with excellent customer care
• Prioritise answering incoming phone calls and escalate any difficult situations/complaints to the Senior Supporter Care Manager
• Support processing incoming phone and postal donations
• Assist with banking and processing incoming/outgoing post
• Be responsible for thanking our supporters, including by letter, email and phone, dispatch of information and fundraising materials
• Enter and maintain accurate records on our Database
• Maintain and assist with all types of donation processing, administration and Database record amendments/records being kept up to date. This will include Gift Aid status and contact consent requests
• Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
• Manage the removal process and consent process
• Assist with sending out problem payment letters
• Following up cancelled regular payments as part of the winback process
• Assist with handling material requests and recording actions on the Database
• Assist with any third-party agency supporter care requests
• Maintain sensitive information and records with appropriate confidentiality
• Play an active role in developing the supporter journey at Operation Smile UK, working with the Senior Supporter Care Manager and colleagues across Fundraising & Communications.
• Perform any other reasonable duties as requested by the Senior Supporter Care Manager

Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed.

After visiting Smart Works, 67% of clients secure a job within a month, gaining financial independence and transforming their lives.

The Smart Works service is delivered in London, Manchester, Edinburgh, Birmingham, Newcastle, Reading, Bristol and Leeds. Over the past ten years, Smart Works has helped over 50,000 women, and last year alone we reached 10,600 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.

In March 2025, Smart Works completed their Three-Year Plan that saw the charity double the number of women helped annually from 5,000 to 10,000 women a year. To achieve this, we grew our existing centres and opened a new centre.

More information about who we are can be found on our Smart Works website.

About This Role

We are looking for an exceptional Volunteer Manager to lead and nurture our London volunteer community, which is made up of almost 400 volunteers. This role is key to ensuring every volunteer feels valued, supported, and inspired to give their best in helping women succeed in their employment journeys.

You will be responsible for the full volunteer journey – from recruitment, induction, and training through to ongoing engagement and recognition. You’ll work closely with colleagues across the London centres and the wider Smart Works network to ensure our volunteer community remains strong, inclusive, and aligned with our values.

The role would be based across all three London centres (Islington, Ladbroke Grove and Croydon), and there will be occasional evening and weekend work, for which time off in lieu is given.

The successful candidate will build strong working relations with our staff team and volunteers, as well as the teams across Smart Works centres in the UK. We are a community that shares a passion to empower women to thrive in work and life, determined to meet our aim of helping as many women as we can back into work.

How to Apply

To apply, please submit a CV and a cover letter (no longer than two pages) with answers to the following questions through our recruitment system by 9am on Monday 24th November.

• Why do you want to work for Smart Works? (Max 200 words)
• What experience do you have of recruiting, onboarding, managing and supporting volunteers to deliver a high-quality service? (Max 300 words)
• Why do you think you are well suited to the role of Volunteer Manager? (Max 300 words)

Your application should be addressed to Fiona Hollow (Head of London Service Delivery).

First round virtual interviews will be held on Thursday 27th November and second round in person interviews will be held on Monday 1st December.

If you require any reasonable adjustments or alterations for the application and recruitment processes, please contact us.

Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.

At Smart Works we will apply suitable measures to keep your information secure in accordance with our Privacy Policy (a current version of which is available on our website).

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.

We are delighted to be recruiting for a Supporter Marketing Manager. The Supporter Marketing Manager works side-by-side with colleagues from the Media and Content, and wider Marketing team, ensuring a joined-up approach to all communications activities, through the integration of strong storytelling, marketing expertise and supporter engagement.

We have a remote-first approach to work and are happy for you to work remotely and flexibly, in a way that best supports your work-life balance. We also have an office near Glasgow city centre for those who live nearby and would like to work from here occasionally or on a regular basis. 

Key responsibilities include:

• Ensure Mary’s Meals’ mission remains central to all Supporter Marketing work.
• Develop and implement Mary’s Meals’ Supporter Marketing strategy in the UK, with a core emphasis on KPIs linked to supporter income and retention.
• Work side-by-side with other Communications colleagues to ensure an integrated and joined-up approach to supporter retention and ensure branding, messaging and style is consistent.
• Collaborate with Supporter Engagement colleagues to build data-led supporter journeys tailored by donor type, channel, and behaviour – inspiring greater numbers of supporters to engage deeply with our mission.
• Manage the growth of our email marketing activity, including producing and sending email campaigns via Dotdigital.
• Manage the development of our direct mail programme in line with our ambitions for growth, including production of mail packs.
• Implement a programme of testing, learning, and innovation to ensure continued relevance and sector-leading performance in Supporter Marketing.
• Oversee the sourcing of content for Supporter Marketing activities, including freelance copywriting and design, and stories, design and copywriting from the Content team.
• Effectively segment key communications using audience and data insights.
• Evaluate and measure the success of Supporter Marketing activities through ongoing analysis and reporting, ensuring our work is driving greater support with existing audiences.
• Develop ongoing expertise by tracking and analysing relevant data (internally and externally), to identify key trends, opportunities and areas for development within the Supporter Marketing space.
• Maximise the impact of digital technologies including Dotdigital, working alongside colleagues in Data Insights and Operations to ensure success.

 About you:

• Marketing manager with a proven track record in inspiring support through Individual Giving or Direct Marketing programmes.
• Experience in building tailored journeys for key audiences utilising data and audience insights.
• Experience of working with email CRM software (Dotdigital or similar).
• Experience of working with copywriters and designers.
• Evidence of delivering marketing across direct mail, and email, including production of mail packs and email campaigns.
• Evidence of delivering innovative ideas, with a passion for keeping abreast of marketing trends and opportunities.
• Evidence of working with printers and suppliers to manage print production to deadline, including taking a resourceful approach to ensure materials are produced cost effectively.
• Evidence of successfully implementing test and learn programmes.
• Skilled in managing data lists and segmentation rules for complex communication strategies.
• Able to develop creative and engaging ideas from the conceptual stage to evaluation.
• Proven ability to manage, develop and empower diverse teams
• Skilled at building internal relationships, working with colleagues across multiple teams and priority areas.
• Passionate about marketing that drives engagement and growth.
• Excellent organisational, time and project management skills, accuracy and attention to detail.

Please see the recruitment pack on our website by following the Charity Job instructions.

Closing date for applications is Sunday, 23 November. Interviews will be arranged on an ongoing basis.

Salary: £30,000 - £32,700
Contract: Fixed-term (18 months)
Location: London Hybrid
Deadline: 24th November 
Benefits: Flexible working, health and wellbeing support, Simplyhealth cash plan, generous pension (up to 10%), life assurance, and more

We are delighted to be working with the amazing Arthritis UK as they look for a Supporter Journey Officer to join their Innovative and Performance team on a fixed-term contract. This is a fantastic opportunity to help shape how the charity engages with its supporters, ensuring they feel valued and inspired to take action in the fight against arthritis.

In this role, you’ll assist the Supporter Journey Manager in developing and delivering an inspiring and impactful programme of stewardship for Arthritis UK’s contactable community. You’ll play a key part in creating integrated supporter journeys that build loyalty and inspire action, managing communications across multiple channels including email, post, and SMS.

You’ll also work collaboratively with colleagues across the Income and Engagement directorate to embed a fundraising and engagement culture, optimise supporter experiences, and provide insight-led evaluation to support future development.

To be successful as the Supporter Journey Officer, you will need:

• Experience writing in different styles and producing content for varied audiences
• Proven ability to deliver audience-focused engagement strategies and communications
• Strong data analysis and problem-solving skills with an insight-led approach

If you would like to have an informal chat or discuss this role in more detail, please give us a call and ask to speak to Jake with the job reference 2754.

Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector — you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received, the charity reserves the right to end the application period sooner.

Are you ready to lead a meaningful programme that connects people’s memories and legacies with lasting impact?

We have an exciting opportunity for a Legacy Giving Manager to shape and deliver our legacy and in-memory strategy, inspiring supporters to see how gifts in Wills and donations made in remembrance can transform lives. This is a wonderful opportunity to lead a talented team, oversee high-quality campaigns, and ensure every supporter experience reflects our values.

Key Responsibilities:

• Develop and deliver the Legacy & In-Memory Giving programme, aligning it with the wider Individual Giving strategy
• Lead and motivate a dedicated team, supporting collaboration and professional growth
• Implement data-driven and audience-led legacy and in-memory marketing campaigns that grow pledger numbers and increase engagement
• Responsible for legacy case management and be the strategic lead for our legacy consultancy partner, ensuring compliance and efficiency
• Support the development and management of stewardship programmes for enquirers, pledgers and in-memory donors, providing sensitive and effective supporter care
• Embed a culture of legacy and in-memory giving increasing awareness and knowledge
• Support the delivery of events to inspire new supporters and strengthen relationships with existing ones
• Monitor performance, analyse results, and use insights to continually enhance the programme

About You:

• Experienced in developing and delivering legacy or individual giving strategies across multiple channels
• Proven experience of team leadership and line management
• Excellent communicator, able to build positive relationships with colleagues, agencies, and solicitors
• Experienced in donor stewardship, with an understanding of how to create meaningful supporter journeys
• Organised and proactive, able to manage multiple projects and deadlines with accuracy and care
• Ability to analyse data and apply insights to improve campaigns and outcomes
• Experienced in budget management, forecasting, and reporting

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

The full job description and further information about working for the MND Association is available in the candidate pack.

Interviews will take place in January 2025.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: Expectation to attend the office 1 day per week, with flexibility to attend more when required. Monthly travel to Northampton is also expected as part of this role.

First interview - Wednesday 3rd December (MS Teams)

Second interview - Tuesday 9th December (in-person at our Aldgate, London head office)

Annual leave: 33 days (plus eight bank holidays)
Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) 
• three x basic salary life assurance cover
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
  free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing.
• we have a Menopause Friendly accreditation and are a Disability Confident employer

Join Dementia UK as our Campaigns Manager and lead national and local influencing campaigns that drive real change in dementia care.

Reporting to the Head of Campaigns, you will design, deliver and evaluate impactful campaigns that put people affected by dementia at the heart of our influencing work. You will set measurable objectives and drive innovative approaches that engage and mobilise diverse audiences.

As a skilled leader and communicator, you will inspire and grow our community of campaigners, empowering them to advocate for improvements in dementia care. You will manage two Campaigns Officers and work closely with Policy and Public Affairs colleagues, fostering a collaborative and high-performing team culture.

To succeed in this role, you will bring significant experience in planning, delivering and evaluating successful influencing campaigns. You will be confident in influencing a variety of stakeholders and leading complex projects with multiple competing priorities and deadlines. You will be comfortable using digital campaigning tools and CRM or supporter management systems.

This is a pivotal role in delivering Dementia UK’s influencing strategy, working across all four nations of the UK to secure improvements in dementia care so that every family affected by dementia can access the specialist support they need.

We would love to hear from you.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

This is an exciting time to join London’s Air Ambulance Charity. Our mission is to use everything we know, our specialist skills and unmatched experience to save lives and ensure the best outcomes for our patients across London. We’ve recently launched a new strategy that outlines our aims for the next 15 years, from delivering clinical innovation to investing in research, training and education, so that we can be there for the patient of tomorrow that we couldn’t save today. 

Achieving this depends on high-performing fundraising and supporter engagement, enabled by accurate, timely and insightful data. Our Microsoft Dynamics 365 CRM sits at the heart of these operations — powering campaigns, supporter journeys and reporting. The Data Team manages the quality, integrity and flow of data that drives these outcomes. 

We went live with our new CRM, Dynamics CE, in July 2024 and are now refining our processes and data flows to ensure all teams have the right skills, data and support to fully utilise the system. 

As Data Officer, you’ll provide first-line CRM support and training to the fundraising team, helping them use the system effectively to reach their ambitious income targets. 

You’ll be part of an expanding Data Team responsible for managing data flows for all fundraising income, including our weekly lottery, producing selections for communications and supporting Power BI reporting.