Supporter manager jobs

Homebased within the North West or North East

Full-time, 35 hours per week

Are you called to Mission?

Do you want to help bring life in all its fullness to people living in poverty across Asia and Africa in the name of Jesus? Do you enjoy building relationships, public speaking, and strategic thinking? Are you able to inspire others to bring lasting change? If so, we would love to hear from you!

You may have thought that leprosy is an ancient Biblical disease, but today someone is diagnosed with leprosy every two minutes. It is a disease of poverty, striking the most vulnerable. Stigma and discrimination mean many people with leprosy hide their symptoms for as long as possible, living in terrible fear of what will happen to them. But without fast treatment, leprosy can cause blindness and disable hands and feet. Rejection, isolation, hopelessness. We believe that this is not how God wants people to live. Will you join us to help end leprosy?

The Leprosy Mission (TLM) is the world’s largest leprosy-focused organisation, a pioneer in our field, with over 150 years’ experience serving people affected by this disease. We are a leading international development charity, working in nine countries across Africa and Asia. We are Christ-centered, following His leading to defeat leprosy and transform lives.

We are looking for an inspirational communicator to be the face of The Leprosy Mission. You’ll be working from home, based in either our North West region or North East region (your preference which), with extensive travel across your region. As part of a fun and supportive team, you’ll be changing the lives of people who have been rejected by society. We have a culture of growing and learning together, providing extensive training in fundraising and international development.  You’ll also have opportunities to visit projects overseas and see our work first hand.

We’re looking for:

• A relational public speaker, experienced in engaging audiences including churches and community groups
• Proven success in fundraising or sales
• A confident networker
• Experience of managing volunteers
• Excellent interpersonal and communication skills
• A willingness to work on Sundays and evenings as required, and occasional Saturdays
• The ability to develop and deliver a regional fundraising strategy.

TLM is an explicitly Christian charity, serving those of all faiths and none. There is an occupational requirement for the Community Partnerships Manager to be a committed Christian as you will be preaching and speaking in supporting churches. 

A valid UK driving license is an essential requirement for the role. The successful candidate will be required to undertake a work health questionnaire.

TLM has a zero-tolerance policy towards any abuse, neglect and exploitation of all people. Successful candidates are expected to understand, sign and comply with all organisational policies, including the Safeguarding Code of Conduct and the Safeguarding Children & Vulnerable Adults Policy. Recruitment to all roles within TLM includes criminal record checks and the collection of relevant references. A criminal record will not necessarily bar you from joining us as an employee; this will depend on the circumstances of any offences. We are committed to diversity and welcome applications from appropriately qualified people from all sections of the community, who have permission to work in the UK.

To apply, and for more information on this role and the work of TLMGB. please visit our website.

Closing date: 9am on Monday 13 October 2025.

Preliminary interviews (via Zoom): Date to be agreed.

In-person interviews (Peterborough office): Monday 3 November 2025.

We may close the vacancy early depending on the numbers of applicants. To avoid disappointment, please apply early.

Registered Charity number 1050327.

Details:

Salary: £40,373 per annum.

Location: Our office is a short walk from King’s Cross station in London. For this role, we need someone to come into the office at least one day a week, on a Tuesday. A day where all of Income Generation come into the office. Otherwise we are proud to promote a truly hybrid work culture. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. There will also be an expectation for the successful candidate to be available for in-person sales meetings in London and across the UK, when needed.

Contractually this role is London based. 

Benefits:

• 25 days in the first year, increasing to 27.5 days in the second year of service and 30 days in the third.
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Family-friendly culture

How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below

Closing date for applications: 9 am on Monday 29 September 2025

Interview dates: Monday 6 and Tuesday 7 October. Interviews will take place in person at our office in London.

We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.

Job Information:

This is a unique opportunity to support business development for a programme that changes how employers support their employees through grief, caring and end of life. 

You’ll be at the forefront of driving growth, building strategic partnerships and expanding our reach to new sectors. If you thrive in a consultative sales environment and want to make meaningful impact, we’d love to hear from you. 

As a creative and strategic thinker, you’ll have the ability to sell both one-off products and build long-term, bespoke partnerships.

What you’ll be doing:

• Supporting the sales and partnership development for the Compassionate Employers programme
• Shaping tailored packages that respond to the clients’ strategic needs
• Building relationships across sectors to grow programme reach and impact
• Supporting cultural change in workplaces around grief, caring and terminal illness

About Compassionate Employers

Compassionate Employers is our flagship workplace support programme. It helps organisations better support employees affected by terminal illness, caregiving responsibilities and bereavement. Through practical resources, expert guidance, training and recognition, we empower employers to foster truly inclusive and supportive cultures.

Join us as we entering an exciting new phase of growth and innovation. And be part of redefining how workplaces respond to life’s most challenging moments.

If you’re interested in this role we’d love to hear from you. If you’d like to ask any questions before applying, you can contact Paul (his contact details are available on our website)

You’ll find lots more information in the Candidate Information Pack (available on our website to download).

At Hospice UK the job title for this role is Senior Corporate Development Executive. In other organisations this role might be called a Business Development Manager. 

How to apply:

To apply for this role, please send us the following documents by 9am on Monday 29 September 2025:

• Your CV. Ideally in Microsoft Word format and less than 3 pages of A4
• A completed supporting statement form (where you can demonstrate how you meet the person specification) - available on our website to download
• A completed equalities monitoring form - available on our website to download.

We will shortlist candidates based on their CV and supporting statements. A briefing of what to expect will be sent in advance to shortlisted candidates.

Closing date for applications: by 9am on Monday 29 September 2025.

We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.

Please make sure you provide your contact details in your email. Please note the interview dates above and let us know if there are any accommodations you might need to participate fully in the process. We will try to be flexible.

To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community.

Job Title – Membership Marketing Manager

Contract – Full time, permanent

Hours - 36 hours per week

Salary - £41,000 per annum

Location - Hybrid (Home Based/London)

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About Coram PACEY

Coram PACEY (previously the Professional Association for Childcare and Early Years) was formed in 1977, we are a professional association dedicated to supporting home-based childcare professionals including childminders and nannies to provide high quality services, information and advice to children, their families and carers. We want all children to experience high quality childcare and early education, helping them to have a bright future.

About the role

The purpose of this role is to grow our membership scheme by increasing acquisition numbers through effective marketing and promotion of our membership products and services to new and returning audiences.

Raise the profile of Coram PACEY, our members and the policy work we do within the sector.

Manage a team to deliver key income targets including membership acquisition, merchandise, training, advertising and commission sales.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: 30th September 2025

Interview Date: Beginning October

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Birmingham and Solihull Women’s aid have for over 40 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse? 

The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.  

Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have colleagues offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.  

We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls. 

To work as part of BSWA’s Management Team to manage the Domestic abuse hub, which is the front door into DA services in Birmingham, including ensuring the provision of high quality helpline and support services for women and children affected by abuse 
 

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team.

These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.  

The closing date for receipt of completed applications is at 12 noon on Friday 17th October. Interviews will take place in the weeks commencing 3rd November 

For over 40 years, The ClementJames Centre has been offering local people the skills, knowledge, opportunities and support they need to achieve their potential. We have come a long way in that time – from a straightforward homework club to a well established community support charity, transforming the lives of close to 3,000 people each year.

Our dedicated staff team is essential to the success of everything we do. Together, we work towards creating a fairer society where everyone is equipped with suitable skills and gets the opportunity to achieve their ambitions. We do this by providing high quality services driven by individual needs. Working at ClementJames will put you at the forefront of making positive social change, helping local children and adults to grow and succeed.

As part of our ambitious new Strategic Plan, we are committed to being an exemplar of high-quality, targeted support for people in our local community. While our core programmes focus on building employment skills, improving educational attainment, and resolving financial difficulties, we also recognise the importance of creating welcoming spaces where people feel connected, supported, and valued.

The Community Engagement Manager will play a key role in making this happen, ensuring our centre remains a thriving hub where clients can engage in activities that promote wellbeing, reduce isolation, and build social connections (sometimes over a simple coffee and biscuit!). This role will involve listening to and respecting the voices of the community to shape meaningful activities, building and maintaining partnerships with local organisations to maximise opportunities for engagement, working collaboratively with colleagues across employment support, advice and guidance, and youth education services to ensure a joined-up approach. Reporting to the Chief Programmes Officer, you will be central to creating a vibrant, inclusive community environment that supports people to thrive.

In 2024 ClementJames introduced a 9 day fortnight policy through which, staff members work 9 days over a fortnight and have a Friday off every other week. We introduced this as a way of prioritising staff wellbeing, and ensuring individuals have a strong work-life balance. This policy will apply to you.

If you believe that everyone should have the opportunity to realise their ambitions and live fulfilled lives and you would like to join a dynamic, innovative organisation, then The ClementJames Centre could be the perfect career choice for you. 

We have an exciting opportunity for a Community Engagement & Training Officer to join the Engagement team covering Hampshire and the Isle of Wight.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based out of our Chandlers Ford office on a hybrid basis with the expectation of 60% of your working week from the office. The role will include regular travel across the Hampshire & Isle of Wight region. You will be required to work flexibly to attend events in evenings and weekends, time off in lieu will be given.

As a Community Engagement & Training Officer, you will play a vital role in strengthening Victim Support's presence and impact within the community. Your responsibilities will include:

• Developing Engaging Content: Creating compelling and inclusive social media content tailored to diverse audiences to raise awareness of Victim Support's services and initiatives. You will also be required to create posters, leaflets and other promotional material to help inform communities about the service.
• Event Coordination and Representation: Organising and representing Victim Support at community events such as Pride, 999 Days, and local fairs. You will engage directly with victims and witnesses of crime, offering immediate emotional and practical support.
• Delivering Presentations: Designing and delivering impactful presentations to criminal justice partners, including police and probation services, to promote collaboration and raise awareness of Victim Support's work.
• Community Relationship Building: Establishing and nurturing strong relationships with community leaders, local organisations, and stakeholders to enhance outreach and support networks.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

Due to vetting requirements the successful candidate must have lived within the UK for three years.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

The Benefits Service within South East London Mind is a well-established offer of support to clients who need to access welfare benefits they are entitled to receive. The service currently provides casework support for people who need to challenge benefits decisions across the three boroughs of Bromley, Lewisham and Greenwich. There is also a cross-area team of volunteers who assist with form filling and all aspects of the assessment process.

We are looking for a Benefits Service Manager with significant experience of working within welfare benefits. You will have a good understanding of the needs of people with mental health problems and the links with welfare issues. You will take responsibility for the quality of support the team deliver to ensure it is robust and accountable. We hope to be able to extend our offer of support in the future so it will be important you have an interest in developing the service.

Applicants should have previous experience of thinking strategically to develop a service and of managing a team to deliver the support. An ability to work independently but collaboratively, to be proactive and show initiative is essential for this role.  

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 28th September (11:59pm)

Likely interview date: Friday 10th October

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

The Talent Set are delighted to partner with Breast Cancer Now to recruit for a fantastic Senior Prospect Research Manager. With a bold ambition to transform high-value income over the next five years, including the launch of a landmark £50 million Campaign, they are investing in the Prospect Research function to sit at the heart of their newly formed High Value Partnerships & Campaigns directorate.

This is a pivotal role, evolving prospect research from a reactive service into a strategic driver of growth. You’ll lead on identifying and recommending prospects at the six, seven and eight figure level with the potential to make a transformational impact, spanning across high-net-worth individuals, corporates and trusts and foundations in the UK and internationally.

Key Responsibilities

• Conduct comprehensive research on high-value audiences, including HNWI, UHNWI, corporates, and trusts and foundations, to generate actionable insights for fundraising campaigns.
• Develop and implement innovative methodologies for prospect identification, moving from reactive to proactive research practices.
• Collaborate closely with campaign teams, attending meetings where appropriate to gather first-hand information and enhance prospect strategies.
• Utilise specialist tools such as LexisNexis and network mapping platforms to gather, analyse, and present detailed prospect profiles.
• Provide detailed reports supporting senior leadership and trustees, ensuring accuracy and attention to detail in line with organisational standards.
• Drive a culture of ownership within the research team, encouraging proactive prospect identification to underpin pipeline growth.
• Support the development of streamlined processes that simplify and amplify fundraiser activities, including event and campaign support through targeted research.
• Line manage a dedicated team of two, fostering a high-performing, proactive team environment.

Person Specification

• Proven experience in prospect research within a charitable or fundraising context, ideally supporting major campaigns.
• Demonstrable ability to shift research practices from reactive to proactive approaches, with a focus on pipeline development.
• Excellent attention to detail with a track record of delivering accurate, high-quality reports for senior stakeholders.
• Strong analytical skills, with proficiency in research tools such as LexisNexis and network mapping platforms.
• Capable of thinking creatively about process improvements to make fundraising teams’ work more efficient.
• Ability to work independently with minimal supervision, whilst collaborating effectively across teams.
• Commitment to fostering a proactive, high-performance culture within the research function.
• Experience in managing or scaling research functions and facilitating cultural change is highly advantageous.

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Closing Date: Friday 3rd October

1st stage Interviews: Tuesday 14th October

2nd stage Interviews: Monday 22nd October

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

The National Youth Agency is looking for a new Programme Manager to join our Local Youth Transformation Team

Contract: 14 months fixed term
Hours: Full-time - 37 hours per week
Salary: c£41,200 per annum (dependant on experience)
Remote: This role is homebased (within the UK) This role may require travel to meetings, events and conferences at times.

What we do

As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work

About the Role

We’re looking for a Programme Manager to lead a fixed-term programme focused on strengthening youth services and building local partnerships across multiple Local Authorities. You’ll oversee the successful delivery of the programme, work closely with local and national partners, and ensure consistent, high-quality support across all participating areas.

Responsibilities will include:

• Leading the delivery of Youth Transformation Hubs, supporting Local Authorities to meet the needs of young people and their statutory duties.
• Managing relationships with multiple strategic and delivery partners, including national bodies and specialist organisations.
• Serving as the main point of contact for senior Local Authority stakeholders.
• Ensuring Local Authorities and delivery teams receive timely support to implement recommendations.
• Collaborating with partners to promote awareness of NYA programmes and Quality Standards.
• Monitoring and report on programme performance, using NYA tools including CRM and project management platforms.

Why Work for NYA?

NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.

NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.

A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.

NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.

We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

We are looking to fill this role urgently and will be reviewing applications as they come in so please apply asap as we may close applications early once we receive a sufficient response.

To apply, please submit the following via our online application platform by 11:59pm on Tuesday 30th September 2025:

A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.

A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.

We will request data for our EEDI monitoring purposes, providing this is optional.

Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 80% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.

The National Youth Agency is an equal opportunities employer.

At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.

We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.

Youth Work changes lives

Which is why we’re committed to ensuring that as many young people as possible get to benefit from it.As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.

We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.

REF-224 005

We are seeking a warm, compassionate and proactive Extra Care Registered Manager to provide person-centered care and support to our services users within a recently developed, brand new extra care scheme based in Hattersley, Tameside.

In this role, you will oversee the operational management of a 91-apartment service, supported by a Deputy Project Manager and Senior Support Workers, providing the highest standards of care to over-55 year olds in an independent living setting. The apartments comprise of one and two bedrooms, featuring onsite amenities and the service offers 24-hour care that is tailored to individual needs. 

You will register with the Care Quality Commission (CQC) to become the accountable based lead.

Working in collaboration with the housing provider, stakeholders and local health and social care services, you will ensure that the highest standards of care and support are provided. You will ensure that the service empowers clients and meets their needs and preferences. You will work in conjunction with service users’ families and friends to promote a positive atmosphere within the service. The ability to work in an empathetic and holistic way in order to maintain orientation and independence is essential. You must be flexible, energetic and reliable. You will be responsible for the oversight of all four services.

You must be willing to embrace all aspects of the role including, but not limited to, providing support with dignified personal care and domestic tasks, and supporting individuals to access employment, education, and social opportunities. We value the personal skills and interests you will bring to both the role and to the lives of the people, we support. You must be willing to work occasional shifts including mornings, evenings and weekends.

Previous experience in services for older people, people with dementia and memory loss is essential. Your approach will be warm, person centered, and respectful. Creative Support is committed to your continuous professional development and you will have the opportunity to explore your training and development needs.

Vacancy Reference Number: 87407

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK

Are you a visionary leader with a passion for volunteer supported services? Do you thrive in dynamic environments and want to make a real difference in the lives of witnesses and onboarding a diverse team of volunteers?

Victim Support is seeking an inspiring leader to join our Witness Service Mobilisation Team as the Head of Volunteering - Witness Service. In this pivotal fixed term role, you will lead the strategic development and operational delivery of the volunteering workstream during the Witness Service mobilisation, ensuring a diverse, skilled, and engaged volunteer workforce that enhances Witness Service delivery. You will develop and implement a volunteering strategy, update operational frameworks, manage risks, and champion diversity and equity goals. You'll also be responsible for engaging volunteers through the transition of the Witness Service, designing recruitment and onboarding strategies, and raising the profile of volunteers both internally and externally.

The role is full-time, flexible working available, fixed term until 31 March 2026.

What We Offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

The role involves working with sensitive and potentially traumatic subject matter and Occasional travel to attend meetings will be required.

As Witness Service Head of Volunteering, you will:

• Create and deliver a Witness Service mobilisation plan delivering the mobilisation project outcomes within the Witness Service volunteering strand.
• Develop and implement a volunteering strategy aligned to organisational and mobilisation priorities inclusive of diversity and equity goals.
• Update operational frameworks and formal volunteer policies.
• Manage risks and issues related to volunteering.
• Communicate and engage with volunteers regarding the transition to Victim Support.
• Design and implement recruitment and onboarding strategies reflecting community diversity.
• Lead and manage the volunteering mobilisation team, providing strategic direction, coaching, and development.
• Collaborate with senior leaders and operational teams to embed volunteering into service delivery and organisational culture.
• Provide expert leadership and advice on volunteer management practices, policies, and systems.
• Represent the Witness Service Mobilisation externally to promote volunteering and build strategic partnerships.
• Oversee volunteer engagement initiatives, including recognition programmes and forums.
• Provide regular reports to governance boards and senior leadership teams on progress, challenges, and volunteer metrics (recruitment, retention, training completion)

You will need:

• Proven experience in developing volunteer strategies
• Experience in data analysis and impact reporting
• Expertise in designing and delivering diverse volunteer management, systems and policies
• Strong leadership and stakeholder management skills
• Budget management and financial accountability
• Knowledge of the funding landscapes, and regulatory frameworks
• Emotional intelligence, empathy, and the ability to influence and inspire

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

• Shortlisting 06-10-25.

• Applicants will need to be available for interview on 13-10-25

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We have an exciting opportunity for a Triage & Early Interventions Officer (TEIO) to join the Children and Young Person Team in Hampshire working 22.5 hours per week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is offered working from either Southampton Central Police Station or the Eastern Police Investigation Centre. Your preference will be discussed at interview.

As a TEIO you will:

• Make calls to offer support to victims of crime, delivering immediate support.
• Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support, which will include providing resources, interventions, and information to young people and their families.
• Use a bespoke case management system to maintain accurate and confidential records and contribute to monitoring information including the collection of outcomes
• Working as part of a team with staff to provide a seamless service to clients

You will need:

• Understanding of the impact of crime on children and young people such as sexual violence, hate crime and anti-social behaviour
• Effective verbal and written communication skills
• Experience of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s), preferably with children and young people.
• Ability to balance competing needs and priorities
• Ability to work independently and as part of a team
• Experience of building effective working relationships across internal and external stakeholders
• Personal resilience to manage exposure to highly emotional or sensitive demands of the role
• Ability to manage a caseload including complex case management
• Ability to use generic IT applications competently.
• This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

An excellent opportunity has arisen to join the Medair UK team as we are seeking a part-time Operations Support Officer. The post holder will be responsible for Medair UK’s financial and office administration, including maintenance of the organisation’s CRM database and some fundraising support. You will ensure the accurate processing and timely delivery of donor and financial information and acting as first point of contact for the organisation, you will be responding to supporter enquiries. You will also provide general office, and IT support to the Head of Operations.

About Medair UK

Medair is a Christian humanitarian organisation that responds to conflict, disease, and disaster so that the world’s most vulnerable and hard-to reach people can live with dignity and hope. Medair UK is an affiliate of the Swiss-based humanitarian organisation, Medair International.

Together, we work in some of the most remote and difficult places on earth, empowering people to build a better future. This year our teams in Sudan have remained operational, working under the most difficult conditions, and launched a new response in Chad to support those fleeing across the borders. In the Democratic Republic of Congo, we received global coverage as one of the first responders saving the lives of communities affected by Mpox – and no lives were lost amongst those we treated. We also scaled up in Lebanon supporting at displaced communities affected by the conflict. In 2024 through our experienced national and international teams we helped 3,743,021  people across 13 countries.

About you

You will have experience of working in an office administration role, including financial processing and have proven experience with databases. You will be comfortable working with and prioritising high volumes of work. In addition to your experience of completing routine, complex tasks accurately and systematically, you will be able to maintain quality and attention to detail. Confident, polite and professional with excellent communication skills and the ability to work as part of a team, you will have strong planning and organisational skills, with experience of maintaining office and administrative systems

Key Activities

      Donation Processing

• Responsible for the timely recording and processing of all incoming donations (including via our website, bank account, third party platforms and cheques) into the Medair UK CRM (Salesforce).
• Ensure all donors receive gift acknowledgements / thank you letters corresponding to each gift received.
• Maintain up-to-date records of donors, staff and other contacts in the Medair UK database.
• Process and record completed Gift Aid declarations and support in the regular reclaim of Gift Aid.

      Financial Administration

• Inputting of all financial data (income and expenditure) into Quick Books.
• Preparing and following up suppliers invoices for payment.
• Processing expenses claims.
• Managing the banking of income and supporter cheques.
• Support the Head of Operations to implement the month and year end reconciliation process for both Salesforce and Quick Books.

      Facilities & Office Management

• Act as first point of contact for the office and public enquiries, responding to incoming telephone calls and emails.
• Answer basic enquiries about Medair's work and distributing information to supporters and others as required.
• Manage and order office supplies, stationery and equipment.
• Maintain a clean, tidy and safe working environment, administrating risk assessments, H&S and fire safety procedures.

      Information Technology

• Ensuring the maintenance of the IT system and handling minor in-house IT technical issues for staff and volunteers. 
• Liaising with the Global Support Office IT Helpdesk team to ensure the timely set up of IT for new staff and volunteers – i.e. setting up email addresses, and relevant permissions.
• Ensuring that IT permissions are current, and that these are amended as and when staff and volunteers leave.
• Assisting with continuous improvements in Medair UK’s use of IT.

​    Engagement Support

• Supporting fundraising activities with data segmentation and the production of standard and custom reports in Salesforce
• Supporting the production and automation of email newsletter and appeals via Campaign Monitor
• Setting up new Salesforce campaigns with tailored reports and dashboards to track donations.
• Producing digital surveys and web-forms as required.
• Providing support to Medair’s virtual events, including the technical administration of Zoom and pre and post event attendee administration.           

      HR Administration

• Organising and co-ordinating staff and volunteer inductions ensuring that the induction checklist is completed.
• Supporting the Head of Operations with team training and organisational learning and development opportunities.

Qualifications - DESIRABLE

• Vocational qualification in business or financial management / administration desirable

 Languages

• Excellent English (spoken and written).

 Experience / Competencies – ESSENTIAL

• Experience of office administration / financial administration
• Experience of Microsoft Office solutions, including Excel and Word; Internet and email proficient
• Experience of fundraising or other database(s), ideally Salesforce and Campaign Monitor
• Experience of finance packages
• Able to work to tight deadlines
• Capable planner with attention to detail for data quality, accuracy and consistency
• Clear spoken and written communicator
• Strong team player
• Ability to handle a wide and varied workload and work on own initiative
• Inspired by and in full agreement with Medair’s Christian values and ethos
• Willing to contribute to the spiritual life of the team including prayer meetings
• Willingness to be flexible in terms of hours worked at occasional, but inevitable moments of crisis

Experience / Competencies – DESIRABLE

• Experience and proficiency in the use of Salesforce and Quickbooks
• Knowledge or experience in the HR, IT or Office Management disciplines
• Experience in charity sector
• Experience in relief / development work
• Understanding of Humanitarian Issues

Contract Details: Part-Time (3 to 4 days/wk to be mutually agreed), permanent

Salary: £28,900 (pro rated to agreed part-time hours)

Closing date: Monday 22nd September, 5pm. Interviews likely to be held on Wednesday 1st October.

Workplace:  Medair UK office is based in Kennington, London. There is possibility to adopt hybrid working, but with a minimum of at least 2 days in the office.

Only those eligible to work in the UK can apply.

NOTE: In order to maintain the organisation’s Christian ethos, there is a genuine occupational requirement for the holder of this Medair UK position to be a committed Christian

.

Job purpose:

The post holder will support the Digital Content Manager in implementing the Association’s digital strategy. They will create web content that is user focused, accessible and optimised for search engines. They will maintain a content schedule, coordinating activities across the organisation and will build relationships with a variety of subject matter experts. They will support the Digital Content Manager in managing the Association’s digital channels.

The postholder will play a key role in supporting the management of the Association’s digital campaigns and tracking and reporting on digital campaigns to guide improvements. They will create and edit digital designs for use on web, social media and email platforms and be responsible for working with colleagues across the Association to provide digital insight and training.

This role is based at our head office at 21 Portland Place, London. We offer a hybrid working arrangement with a minimum of 2 days in the office per week.

Key Responsibilities:

Digital

• Support the Digital Content Manager to review, develop and update the Association’s current website, and take a key role in the project to work on development of a new website.
• Support the management of the online community forum.
• Support the management of the Association app and any additional projects undertaken to further develop it.
• Act as a contact point with support agencies to swiftly resolve issues and to follow up developments.

Communications and social media

• Write and collate (including copyediting and proofreading where necessary) high quality, engaging content in line with agreed content priorities.
• Ensure content follows the Association’s brand guidelines, tone of voice and style guide.
• Work with colleagues to prepare, send and report on email campaigns on their behalf.
• Manage the Association’s social media presence, with the aim of reaching an increasingly broad audience.
• Create and edit digital designs for use on web, social media and email platforms, including filming and editing simple videos.
• Coordinate a digital content schedule across all channels for the organisation.
• Keep abreast of the latest innovations in digital communications and make suggestions for new ways of promoting the Association work and messages online.

Reporting

• Analyse campaigns and translate anecdotal or qualitative data into recommendations and plans for revising social media, content marketing, SEO and social advertising campaigns.

General responsibilities:

• Promote the benefits and impact of our digital communications internally.
• Understand and support the vision, mission and aims of the Association.
• Provide cover and represent at meetings as required.
• Contribute to team meetings and wider organisational priorities.
• Maintain and improve own competencies through continuous professional development.
• Support and promote the Association’s commitment to diversity and equality of opportunity in the workplace.
• Continually seek to improve processes and ways of working to support the work of the Association.

This job description is intended to reflect the main duties and responsibilities of the post and is not an exhaustive list of duties. The post holder may be required to undertake other duties which are commensurate with the role.

Person specification

Skills, knowledge and experience 

Essential

• Proven experience in a digital communications role 
• Proven experience of using website content management systems (working knowledge of the DNN platform is desirable), including writing, preparing and uploading content, maintaining the backend and working with developers to develop functionality and solve technical issues
• In-depth knowledge and understanding of social media platforms and how each platform can be deployed in different scenarios
• Excellent attention to detail 
• Extensive experience in online copywriting and publishing 
• Ability to work under pressure and to tight deadlines 
• Demonstrable experience of developing and maintaining effective relationships with key stakeholders 
• Demonstrable experience of supporting colleagues with digital communications activities, either through coaching/training or assisting with particular projects 
• Excellent written and communications skills and the ability to articulate complex situations to non-technical colleagues 

Desirable 

• Experience in a charity or similar membership organisation 
• Experience of Adobe Illustrator, Photoshop and InDesign desirable
• Experience of CRM systems desirable (preferably MS Dynamics)
• Knowledge of Google Analytics and social media analytics tools