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About the Anne Robson Trust
The Anne Robson Trust exists to improve the experience of dying for patients and those close to them. We help people talk more openly about death, and we work with healthcare organisations to provide companionship and comfort in the final days of life.
About the Role
This role provides essential administrative and organisational support to our Healthcare team - with a particular focus on supporting the Head of Healthcare Partnerships and Development in her day-to-day work. You’ll keep things running smoothly: organising meetings, preparing documents, managing follow-ups, coordinating data, and helping ensure our volunteer services and those across our NHS and community partners are consistent, engaged, and well supported. It’s a busy, varied role that suits someone who enjoys structure, detail, data analysis and engaging with stakeholders. As the charity grows, there may be opportunities to take on more project coordination responsibilities.
Key Responsibilities
PA & Team Support
- Proactive support for the Head of Healthcare Partnerships and Development: diary planning, follow-up, inbox and document creation and organisation
- Track actions and deadlines; keep information well-structured
- Prepare agendas, papers and notes for internal/external meetings
Coordination & Partner Support
- First-line administrative support for coordinators and partner teams
- Schedule and attend coordinator calls; maintain partner timelines and updates
- Administer volunteer records, onboarding and general service coordination
- Keep digital records accurate and up to date
Data, Monitoring & Reporting
- Collect, check and collate monthly service data
- Maintain spreadsheets, logs and worksheets
- Support data analysis and prepare summaries and dashboards
Training & Induction Support
- Organise logistics for online and in-person training sessions
- Keep training materials up to date, support evaluation and follow-up
- Prepare resources and assist facilitators during sessions
Research & Project Support
- Support with development and completion of project management tools
- Desk based research on local context and partner information
- Support planning and coordination for pilot projects: schedules, trackers, documentation Provide project support and help during the development of new services
Communications & Materials
- Produce clear documents, visuals and slide decks (Word, PowerPoint, Canva)
- Draft concise written updates for partners and internal use
- Maintain organised shared files and resources
Person Specification
- Essential Strong administrative and project support experience
- Excellent organisation, accuracy and attention to detail
- High digital confidence (Excel, Word, PowerPoint, online systems)
- Experience maintaining data and spreadsheets
- Clear written communication and ability to create simple visuals
- Calm, supportive communication style with partners and colleagues
- Ability to organise and prioritise own workload
- Solution focussed approach to challenges
- Team player with the ability and initiative to work unsupervised
Desirable
- Experience of working in the charity, statutory or health sector
- Experience supporting training or adult learning sessions
- Familiarity with volunteer-involving services
- Understanding of end-of-life care, or a willingness to learn
Personal Attributes
- Empathetic and emotionally intelligent
- Takes ownership of practical tasks and contributes positively to the team dynamic
- Practical, proactive and solutions-focused
- Reliable, organised, and steady under pressure
- Collaborative, grounded and aligned with our mission
Equality, Diversity and Inclusion The Anne Robson Trust is committed to equality, diversity and inclusion and welcomes applications from all backgrounds. We particularly encourage applications from underrepresented groups within the charity sector. We’re committed to ensuring that everyone’s contribution is valued and that our recruitment processes are fair and inclusive.
We are a UK charity working to bring comfort, dignity, and companionship to people who are dying and support to those close to them.
The client requests no contact from agencies or media sales.
Purpose of Post: The post holder will lead on the delivery of our volunteer programme. You will be responsible for the recruitment of new volunteers and the support of existing volunteers and volunteer contacts to maintain a positive volunteer experience.
You will work across teams to ensure the volunteer’s experience is positive and will play a key role in volunteer retention. You will work with the different teams to identify and develop new volunteering opportunities. You will increase the diversity and variety of our volunteering opportunities to reflect our local community and better serve our members. You will work to ensure our volunteers feel valued, fulfilled, and have opportunities to meaningfully contribute to Hear Us.
As well as oversight of all our volunteering activities, the post-holder will assist in delivering, developing and expanding upon the success of our existing independent peer support Linkworking Project at inpatient wards at the Royal Bethlem Hospital (RBH) and Croydon’s Mental Health Community Services, Jeanette Wallace House (JWH) and Queens Resource Centre (QRC). The post-holder will assist the Peer Support Coordinator in managing and supporting our team of peer support Linkworkers (volunteers) to monitor the quality of Croydon’s statutory mental health services.
This role is crucial for maintaining the efficiency and effectiveness of our volunteer activities, enabling us to support more people in our community.
This post holder will work towards achieving a Hear Us Volunteer Accreditation as part of ensuring good practice for our staff and volunteers, and developing the future creative direction of our volunteering offer.
Given the collaborative and engagement-focused nature of this role, and its direct delivery responsibilities, regular face-to-face working is required, with the post-holder based primarily in the office and attending events and community activities as needed.
Key Duties and Responsibilities
· Develop and support different techniques to attract lived experience volunteers to Hear Us to build a strong and diverse volunteer base
· Develop and produce volunteer recruitment and information material for our public events, website, and social media
· Monitor and screen incoming volunteer applications and make first contact with applicants
· Liaise with Hear Us managers to schedule, plan, and organise in-person and online volunteer recruitment drives and/or information days
· Support with the development and delivery of a standardised volunteer induction.
Volunteer Management
· Lead on organising and managing volunteer involvement in events and activities, ensuring effective briefing and debriefing.
· Provide volunteer supervision and support where required (usually volunteers will be line managed by their project manager if volunteering with a specific project)
· Conduct regular volunteer surveys and establish routes for volunteers to provide feedback.
Volunteer Training
· Schedule, plan, and organise group training days for volunteers to access and complete mandatory training
· To support volunteers to access and complete mandatory training, (including safeguarding, Prevent and information governance) and to encourage attending further training, workshops or other opportunities that may support in their own development.
· To provide bespoke Hear Us training to new volunteers as part of the induction process, and provide refresher and ongoing training for existing volunteers, updating and/or redesigning the training manuals where necessary.
· In collaboration with colleagues, to develop the Hear Us Academy (accredited peer support training modules)
Volunteer Database Management
· Manage the volunteer database by maintaining an accurate record of Hear Us volunteers, including but not limited to activity status, address, and communication preferences on Hear Us database(s).
· Ensure all recruitment checks are completed and accurate volunteer records are held in compliance with the Data Protection Act and GDPR.
Linkwork Project Support
· Act as a deputy for the Peer Support Coordinator where required, in managing a small, vibrant team of peer support volunteer Linkworkers (all of who are current or former mental health service users).
· Assist with Linkworking Project support, such as supporting volunteers in signing up for the SLaM Involvement Register, arranging an induction with Hear Us and introducing peer support Linkworkers to wards and services.
· In the absence of the Peer Support Coordinator, organise and manage the peer support Linkworking rota, finding cover where necessary, ensuring as few sessions are cancelled as possible.
· In the absence of the Peer Support Coordinator, maintain good relations with the SLaM Involvement Register, and submit peer support Linkworkers’ timesheets as required.
· In the absence of the Peer Support Coordinator, ensure the ongoing delivery of Linkworking Sessions
· Help monitor the peer support Linkworking Project, evaluating its effectiveness on improving services and gathering feedback from service users, Linkworkers, and SLaM staff.
· Gather and provide peer support Linkworkers with signposting material and information that can be shared with service users.
Stakeholder Management
· Work in partnership with the Peer Support Coordinator, Engagement and Campaigns Manager, Welfare Rights Manager, Events Coordinator, Deputy CEO, CEO, trustees, and other staff members to achieve the charity's aims and ensure stability and longevity for Hear Us and its members.
· Represent Hear Us on appropriate external committees, networks and other bodies, with other voluntary, statutory and private sector agencies.
· Work on volunteer incentives, recognition and reward schemes across the year.
Other Duties
· Attend supervision and identify your own training and support needs with your supervisor.
· Develop and maintain a healthy working practice for yourself and the volunteers (including peer support Linkworkers) by having clear personal and professional boundaries.
· Keep up to date with best practice and legislation in the volunteer sector.
· Actively oppose discrimination against people who experience mental distress in Croydon in line with the Hear Us diversity and inclusion and recruitment policies
· Adhere to all Hear Us policies and procedures in all aspects of their work (including safeguarding, equity, inclusion & diversity, health & safety and confidentiality)
It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are expected to work in a flexible way, as required by Hear Us. Some meetings and other events may be held out of normal office hours and could involve travel away from the local area.
The client requests no contact from agencies or media sales.
Salary: £33,765 - £37,000 per annum depending on experience.
Hours: Full-time and permanent. 35 hours per week
Place of work: Hybrid with a minimum requirement of 12 in-person days per annum. In addition, there will be a requirement to attend site visits, conferences and events as required.
Join Our Team!
We’re looking for someone to join us on a permanent basis in the New Year to support the delivery of the charity’s research aims in accordance with the research strategy. This includes our programme of grants, working with networks and partners to drive increased investment in research for people with Crohn’s and Colitis and our work to support increased patient and public involvement in research.
About Us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis. Right now, an estimated 500,000 people in the UK are living with a lifelong disease many people have never heard of and for which there is no known cure. Because of the stigma and misunderstanding surrounding these diseases, thousands of people are suffering in silence. But we’re here to support and champion their cause and our ambitious plans will help to make a real difference.
About You
You’ll have experience of research administration or management at a University, Research Institute or funding organisation and of supporting patient and public involvement in research or as part of quality improvement projects in a UK-wide healthcare context. You’ll have proven communication and team-working skills and can evidence your ability to horizon scan and network to keep up to date with research and quality improvement developments. We’re looking for candidates who ideally have experience of working in health/science research environments and a knowledge of project management methodology. A knowledge of the needs of people affected by Crohn’s and Colitis would also be an advantage.
If you like the sound of our role then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion.
Please see our Recruitment Pack for details of our full Job Description and Person Specification.
Our Location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for a hybrid approach working from home, although there will be times when you will need to be at face-to-face meetings in Hatfield or across the UK. There is a requirement for you to attend a minimum of 12 in person days a year, including two Directorate meetings and the charity’s mandatory ‘All Staff Together’ days which take place four times a year at our offices in Hatfield or a location in London. In addition, there will be a requirement to attend site visits, conferences and events as required.
Benefits
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Salary Sacrifice Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks at the Hatfield office
- Training and development financial support and/or study leave
- Performance review and development scheme
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact Cristina Lujan Barroso, Research Manager. Please see recruitment pack for her contact details.
Please note the charity will be closed over the period 25/12/2025 to 1/1/2026 inclusive, but we will be returning on 2 January 2026 should you have any queries
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack found on our website.
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Supported Housing Worker to play a pivotal role in our Criminal Justice Service in Bromley.
Sounds great, what will I be doing?
The role involves providing comprehensive support to service users in accommodation-based services, particularly those with complex needs such as substance misuse, homelessness, and offending histories. Key responsibilities include building positive, professional relationships with service users, supporting them to manage their tenancies, and working towards sustainable independence. Staff are expected to assess individual needs using organisational tools, guide users in developing tailored support plans, and assist them in achieving personal goals, including moving on to more independent living arrangements.
In this position, the emphasis is on empowering service users to improve various aspects of their lives. This includes encouraging them to take responsibility for their health, finances, and behaviour, and supporting their access to necessary services such as healthcare, substance misus
e treatment, and mental health support. The role also involves motivating service users to engage in activities that promote wellbeing and helping them access opportunities in education, training, volunteering, and employment, thereby improving their financial security and life prospects.
The position requires a collaborative and proactive approach, working closely with other professionals, agencies, and colleagues to provide coordinated support. Staff are expected to contribute to service development, maintain accurate and confidential records, and demonstrate a commitment to professional standards and continuous improvement. Flexibility, resilience, and a positive attitude toward change are essential, as is the ability to represent the organisation effectively in interactions with external stakeholders and to contribute to the promotion of its values and service standards.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Joining Hestia means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.
Here's what the team will be looking for
The ideal candidate will be committed to developing positive, supportive relationships with service users who have complex needs such as homelessness, substance misuse, and a history of offending. They will be adept at using strengths-based and person-centred approaches to help individuals maintain independence and work toward personal goals, especially around securing and sustaining accommodation. A strong understanding of assessment tools and key-working practices is essential, as is the ability to help service users identify their strengths, manage daily responsibilities, and plan for positive move-on, particularly into private sector housing.
The role demands someone who can empower service users to take control of their wellbeing, including addressing substance misuse, managing finances, and engaging in mental and physical health services. The candidate should also be able to support service users in accessing opportunities that enhance their financial and personal development, such as employment, training, and volunteering. Effective liaison with other professionals and agencies is critical to delivering coordinated support, and the ability to advocate for service users during case conferences and care planning is a key aspect of the role.
The person must be a proactive and collaborative team player who upholds high professional standards and contributes to service improvement. They should demonstrate resilience, a willingness to adapt positively to change, and a commitment to promoting the organisation's aims. Strong administrative skills, confidentiality, and timely record-keeping are crucial. Additionally, the ability to build external relationships and represent the service effectively with key stakeholders and commissioners is essential to support the broader aims of the organisation.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development.
We activate teenagers’ confidence, optimism and skills to play their part in the world today, through performing and sharing extraordinary music.
We are looking for a Youth Support Co-ordinator to help deliver pastoral care and safeguarding across NYO’s national programme. This role is central to ensuring that young people feel happy, listened to and secure while participating in NYO activities. It blends practical organisation, careful administration and a young person-centred approach to embed NYO’s ethos into every aspect of delivery.
You will coordinate the recruitment, induction and deployment of our freelance Support Team, and provide high-quality administrative and logistical support for all youth-facing activities. You’ll be confident handling conversations with teenagers and their parents/carers, managing sensitive information with discretion, and supporting the smooth running of travel, accommodation and project logistics. You will also assist with casework administration, help deliver care plans with the NYO Nurse and project leads, and ensure accurate records in Salesforce.
This is an excellent early-career opportunity to play a key role in supporting young people’s wellbeing and development through music. You’ll work closely with colleagues across the organisation, and be a visible, supportive point of contact for young people and staff on the ground.
At the National Youth Orchestra, you'll work as part of a supportive, friendly, and adventurous staff team. Learning and personal growth are intrinsic to every role.
Our offices near Holborn in central London are a hive of activity, a space for collaboration and ideas. Hybrid working is standard for most roles, with a flexible and supportive culture. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan, retail and entertainment discounts, and a 24/7 counselling and support helpline.
Deadline for applications: 10am, Monday 12 January 2026
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
In this new role the Impact and Evaluation Manager will be critical to helping Bite Back demonstrate and strengthen the difference we make for young people, funders, partners, and wider society. You will lead the organisation’s approach to measuring, evaluating and learning from our work – ensuring that youth voice is at the heart of how we design, assess and communicate our impact.
You will manage Bite Back’s relationships with external evaluators, develop and track organisational KPIs, and work closely with programme and fundraising colleagues, trustees and funders to ensure we can evidence our outcomes clearly and compellingly. This role will also develop creative ways to tell the story of our impact – from robust evaluation reports through to case studies that bring young people’s voices to life.
RESPONSIBILITIES
The Impact and Evaluation Manager is accountable for:
Strategy and Theory of Change
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Working closely with the CEO to lead Bite Back’s organisational impact strategy, including refining and maintaining our theory of change.
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Translating our theory of change into clear outcomes, indicators and learning questions that guide programme design, campaigns and organisational priorities.
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Designing and overseeing Bite Back’s impact measurement framework.
Data Systems and Standards
- Leading on the collection, analysis and reporting of both quantitative and qualitative data, ensuring that youth voice and lived experience shape Bite Back’s evaluation approaches.
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Supporting the development and monitoring of KPIs across the organisation, providing clear insights and recommendations to the Leadership Team.
Donor monitoring and evaluation
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Working with fundraising and programme teams to design robust monitoring, evaluation and learning plans for funding bids, including developing outcomes frameworks, indicators, and evaluation budgets that align with Bite Back’s broader organisational impact framework.
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Working closely with the Senior Grants and Fundraising Manager to ensure Bite Back meets its impact and reporting commitments to funders.
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Leading on the development of Bite Back’s annual impact report and supporting the production of other compelling case studies, impact reports and evaluation outputs to communicate Bite Back’s effectiveness to funders, trustees, partners, the media and wider audiences
Building a Learning Culture
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Managing relationships with external evaluators, ensuring projects are delivered on time, on budget and to a high standard.
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Building evaluation capacity across the team, providing tools, training and support to colleagues to embed a culture of learning and continuous improvement.
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Embedding equity, diversity and inclusion principles in Bite Back’s impact and evaluation work, ensuring methods are inclusive, accessible and reflective of the communities we work with.
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Acting as a champion for a learning culture, communicating clearly and accessibly about impact, data and evidence, and supporting colleagues through changes to systems and ways of working.
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Staying up to date with best practice in youth-led evaluation, impact measurement and social change movements, and bringing innovative approaches into Bite Back’s work.
Please apply with a CV and covering statement (maximum two sides of A4) explaining why you are a good candidate for this position. The covering statement is your opportunity to tell us why you’re a good fit for this role. We know it’s a big job so we don’t expect you to have everything we are asking for on day one and we are committed to providing support and training. Do look at each point under Skills and Experience to give clear, specific examples of how you meet them through your personal or professional experience (volunteering counts too!) And don’t forget to tell us why you want the job!
OUR MISSION IS TO CHANGE THE WAY UNHEALTHY FOOD IS MADE, MARKETED AND SOLD, ESPECIALLY TO CHILDREN.
The client requests no contact from agencies or media sales.
Salary: £29,000 – £34,000 per annum (depending on experience)
Location: Reigate, Surrey (Wayside Community)
Contract: Full-time
Occupational Requirement: Female, practising Christian
Closing Date: 23rd December 2025
Start Date: Early February 2026 (notice periods considered)
Do you have the compassion, resilience and leadership potential to support women on their journey out of homelessness?
Keychange is a Christian charity with over 100 years of experience supporting people facing vulnerability. Today, we provide specialist housing for women and young people experiencing homelessness, alongside residential care for older people across the South and Southwest of England.
We are seeking a dedicated Deputy Manager to join our specialist women’s homelessness service, Wayside Community in Reigate. This community is a 19 bed, 24-7 supported housing for women experiencing homelessness. This is an excellent opportunity for someone with strong frontline experience who is ready to step into management within a highly supportive and mission-driven team.
About the Role
The Deputy Manager plays a key role in the leadership of Wayside Community, supporting the Women’s Homelessness Lead in the day-to-day running and development of the service.
Key responsibilities include:
- Assisting the Women’s Homelessness Lead in Surrey in ensuring the smooth daily running of the Service at all times and deputising in her absence for all matters relating to the management of the Service.
- Ensure that Wayside Community complies with all statutory regulations relating to supported housing, health and safety, fire precautions etc.
- Working with the Women’s Homelessness Lead to develop performance targets and quality control measures for the benefit of the team, and monitoring team members’ work to ensure that these are met.
- In conjunction with the Women’s Homelessness Lead ensure that effective assessments and action plans are updated for all residents through a key worker system and on case files.
- In conjunction with the Women’s Homelessness Lead ensure that all safeguarding concerns, incidents and complaints are managed robustly.
Who We’re Looking For
You will bring:
- A high-performing individual who is an excellent networker that builds effective internal and external working relationships.
- Experience in delivery of support to clients.
- Agrees with Keychange mission, vision, values.
- Strong leadership, problem-solving, interpersonal, and time-management skills.
- Competent computer skills using Microsoft applications and organisational systems.
Desirable experience includes:
- Prior experience working with non-profit organisations, particularly those involved in social care and/or homeless work.
- Experience of services for women and/or young people experiencing homelessness.
- Experience of motivating and empowering colleagues, staff and/or volunteers to take responsibility for delivering a high-quality service.
- Knowledge of the range of services available to homeless people who may have complex needs or other support needs.
Occupational Requirements
This role is subject to legal Occupational Requirements under the Equality Act 2010. The postholder must both a woman and a practicing Christian. These requirements are essential due to the nature of the role, including spiritual support, trauma-informed care for women, and active church partnership development.
What We Offer
- Salary of £29,000 – £34,000
- 25 days annual leave plus bank holidays
- Hybrid working (with 4 days regularly site or community based)
- Employee Assistance Program and Life Insurance
- Contributory Pension Scheme with matched employer contributions
- Ongoing personalised learning and professional development
- A compassionate, faith-centered, values-driven culture
For more comprehensive details about the role and how to get in contact with us for an informal discussion about the opportunity, please view the job pack for this advert.
How to Apply
Please submit a cover letter clearly addressing the essential and desirable criteria and an up-to-date CV focused on relevant experience.
Recruitment Timeline
- Application deadline: 23rd December 2025
- First stage interviews (remote): First week January 2025
- Final interviews (in person): Mid-January 2026
- Start date: Early February 2026
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
Can you lead a diverse programme of work?
Do you inspire confidence in colleagues across organisations?
Do you want a new challenge?
The Diocese of Carlisle is looking for a Programme Manager (Maternity Cover) who will:
- Be the Programme Manager for The Cumbrian Way programme including:
o Working closely with the Programme Director to ensure all aspects of programme management are undertaken
o Accountability for the adherence to the Programme Management Office’s programme management systems to assess and ensure budget, risks, issues, progress and impact are reported and escalated in a timely and appropriate manner
o Coordinating the project managers across the programme
o Oversee the management of the Projects and Programme Board and annual reporting
o Have oversight of all aspects of the programme in order to make connections and insights into the work as it progresses.
o Reporting on agreed outcomes by collecting, collating and presenting information as part of programme reporting and monitoring & evaluation
o Support the Programme Director as a point of contact for the national team and in quarterly reporting to the Projects and Programmes Board and other governance group updates
- Support the Church Planting Consultant with project management of the Church Plant workstream, including:
o maintaining & updating project plans/timelines
o monitoring, reporting and reviewing the effectiveness of the project work
o accounting for risk mitigation and issue resolution
o advising and collaborating on project communications
o reporting on agreed outcomes and impact by collecting, collating and presenting information as part of project/programme reporting and monitoring & evaluation
o meeting with the church plant consultant on a regular (at least monthly) basis.
o actively managing the project budget
o supporting local church planting teams with budget claims and outcome reporting
- Oversee the programme management of all areas of the Reaching Deeper SDF funded programme
- Be principal point of contact and manage the relationship with the diocesan research partner, including managing payment drawn downs, agreed pieces of work/briefs and outputs to be delivered.
- Lead and oversee the data collection and impact for diocesan Parish Returns data collection
- Line manage the God for All Programme Management Office team
This is a part time position for 24hrs per week (0.69FTE), fixed term until December 2026.
The client requests no contact from agencies or media sales.
We Are Purposeful is looking foe a Senior Learning and Insights Manager! This is a remote role with a preference for candidates based in the Global South.
WHO WE ARE:
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“Remaking the world with and for girls”
Purposeful is a movement-building hub for adolescent girls and young feminists. We resource their resistance, accompany journeys of political education, build solidarity between and across movements, amplify their voices, catalyse collaborative philanthropy and support innovation in grassroots programming with and for girls and young feminists.
Our work is both global and deeply local. In Sierra Leone, we bring our work together into one integrated strategy, sparking a groundswell of girls and young feminists who can access and imagine new possibilities for themselves and their communities. We move money to their allies to influence change, from communities to courtrooms. Across the world we support girls’ and young feminists’ organising and activism through a girl-led participatory grant-making process called the With and For Girls Fund. In times of crisis, we move money rapidly to girls and young feminists organising on the frontlines via the Global Resilience Fund. No matter where we are, we work so that girls and young feminists can access the resources, networks and platforms they need to remake the world for themselves.
Purposeful is a proudly feminist organisation, with a strong intersectional power analysis. We pursue strategies that prioritise the collective liberation of girls. We are looking for team members who share our feminist ideals. We believe the best work happens in dialogue, and we value collective decision-making. We believe in celebrating success, amongst staff and partners alike. We are looking for team members with a deep commitment to collaborative working, and who bring a sense of joy and humour to what can be challenging work.
We pride ourselves on our diversity, the multiple languages we speak and places we live. We are all parents or have other caring responsibilities. We prioritise work-life balance, many of us have other projects and passions outside of Purposeful. As a team we prioritise opportunities for learning, sharing, and embedding different worldviews. We are looking for team members who thrive in diverse and cross-cultural contexts, and who bring passion, creativity and a thirst for learning to their work.
We are our partnerships. We are most proud of the shared vision we have built with our partners - rooted in mutuality, trust, and collaboration. We are looking for team members who will work tirelessly to rebalance power disparities in funder-partner relationships, acting as responsible stewards of resources of and for our movements.
CONTEXT OF THIS ROLE:
At Purposeful, learning is a political responsibility. We are reclaiming and organising our many ways of knowing, meeting stories with data, and building a robust case for this work. We are bridging traditional logical frameworks with feminist learning principles and creating space for their co-existence.
The Senior Learning and Insights Manager will play a critical role-- contributing to a bold learning and insights strategy aligned with Purposeful’s vision, mission, and growth, leading the design of data collection systems, contributing to data collection efforts, from surveys to storytelling, closing feedback loops and crafting knowledge products, intended to inform, influence and amplify.
They will bring technical expertise across a range of quantitative and qualitative methodologies, they will come with curiosity and a willingness to share. The Learning and Insights Manager will work closely with the Learning and Insights Lead and across all Purposeful teams, particularly Grant-making, Communications and Resource Mobilisation.
This is an exciting opportunity to join Purposeful at a time when we are launching a new strategy and consolidating everything we’ve learned about our learning and insights approach over the last seven years.
SCOPE OF WORK
1. Learning and Insights Strategy and Systems
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Contribute to the delivery and implementation of a new Learning and Insights strategy and results framework, building on our Learning Agenda.
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Lead the design and embedding of data collection tools and systems across Purposeful teams, in particular our global grantmaking and advocacy teams.
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Work closely with the Learning and Insights team to champion a culture of learning within Purposeful and with grantee partners.
2. Technical Support
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Lead cycles of data collection across our global grantmaking work - supporting regional teams with technical expertise, as and when needed.
-
Periodically join learning calls, spaces and convenings with our grantee partners - embedding and supporting documentation.
-
Lead regular cross team learning and insights meetings and drive follow up actions.
-
Conduct periodic analysis of quantitative and qualitative data, and produce synthesis that informs strategic choices across thematic and regional work.
-
Facilitate sense-making and feedback loops with the Purposeful team, girls, young feminists, and grantee partners.
-
Manage timelines and workplans to feed into key learning and reporting moments.
3. Research
-
Move learning grants to grantees (approximately five to ten grants annually) to enable them to document their work and/or conduct research which they have identified as a priority - this includes an application process, accompaniment plan and check-ins.
-
Contribute to the delivery of research led or commissioned by Purposeful, this may include the reviewing TORS and methodologies, check ins with consultants, and reviewing deliverables.
4. Knowledge Production and Dissemination
-
Conceptualize and produce case studies, briefs or other knowledge products underpinned by quantitative and qualitative data, to assist with case building.
-
Contribute to the development of other external knowledge products as required, such as slidedecks, thematic briefs, regional briefs, blogs, op-eds, and research reports.
-
Work across teams to identify opportunities to disseminate and amplify knowledge products, including conference spaces, social media campaigns, webinars, instagram lives and academic publications.
-
Lead and/or contribute to the drafting of conference and journal abstracts.
-
Represents Purposeful in high level external spaces, including conferences, funder collaborations and research partnerships.
5. Other
-
Line manages one to two team members and oversees consultants as required.
-
Respond to information needs and requests of the Senior Management and Leadership Team as needed.
-
Stay abreast of research related to our work and research methodologies, by reviewing publications and attending related conferences, meetings, and other events.
PERSON SPECIFICATION
Essential Experience & Skills
-
At least five to seven years of experience in MEL or research, including experience working with philanthropic funds, feminist organisations or social justice movements.
-
Demonstrated experience designing and implementing learning frameworks and systems across multiple projects or funds.
-
In-depth understanding of feminist issues, movement building, social justice and/or girls’ rights, or another thematic area, such as humanitarian aid or climate change, and how it relates to girls and young feminists.
-
Experience in qualitative and quantitative research.
-
The capacity to analyse, critique and identify themes and insights.
-
Experience of Salesforce or another database or information management system.
-
Proven experience facilitating cross team learning and influencing senior colleagues to act on evidence and insights.
-
Excellent writing skills, with demonstrable experience of tailoring knowledge products for different audiences.
-
Data visualisation skills are desirable.
-
Strong attention to detail, organisational skills and ability to multi-task.
-
Strong (in-person and virtual) workshop development and facilitation skills.
-
Strong project management skills.
-
Confidence to work both independently and collaboratively.
-
Fluency or high proficiency in a second language, preferably Arabic (spoken and written)
-
Willingness to travel, approximately four to six weeks per year
"Remaking the world with and for girls"
The client requests no contact from agencies or media sales.
37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.
At YMCA DownsLink Group, our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.
Our Values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.
Our Eastbourne and Hailsham services provide 24-hour supported housing for young people aged 16–25, offering low to medium levels of housing-related support. Eastbourne Foyer houses 34 young people, while our two Hailsham properties houses 10 young people, all with shared communal facilities. Across all three sites, we support residents to develop the skills needed for independent living. This includes managing finances and budgeting, building life and work skills, and maintaining personal self-care.
Our staff take a trauma-informed and psychologically informed approach, supporting residents to build essential life skills, identify personal goals, and work towards their aspirations so they can move on to independent and fulfilling futures. Our dedicated team of Support Workers, Night Workers, and Bank Workers provide personalised guidance, practical assistance, and signposting in key areas including housing, budgeting, daily living skills, employment, and healthy relationship building.
We are looking for a Supported Housing Support Worker to join our team at Eastbourne Foyer, with the expectation of working from our other sites in Hailsham when required. You will hold a caseload of residents and carry out regular key work sessions with them each week. Through these sessions, you will work together to develop personalised support plans, track progress, and help residents achieve their goals.
Main areas of responsibilities are:
Housing:
- Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living
- Promote a credit culture, encouraging young people to keep up to date with all payments for rent
- Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law
- Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team
Coaching and Engagement:
- Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives
- Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community
- Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries
- Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance)
General:
- Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working
- Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations
- Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice
There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota.
If you are enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.
Experience and Knowledge:
- Experience relating to housing, support work, and/or working with young people at risk
- Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living
- Knowledge of statutory and voluntary resources available to young people with multiple and complex needs
- Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries
- Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists
Skills and Abilities:
- Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved
- Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary
- Ability to work autonomously, and use own initiative, as well as being part of a team
- Clear verbal and written communication skills, good IT, and keyboard skills
- Ability to de-escalate volatile situations and manage challenging behaviour appropriately
CLOSING DATE: Sunday 4 January 2026 at midnight.
Please note that we are unable to offer a work permit or visa sponsorship for this role; applicants must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.
Our mission is to help children and young people have a fair chance to be who they want to be.

The client requests no contact from agencies or media sales.
Mind in Croydon is seeking to recruit a full time Independent Mental Health Advocate (IMHA) to join our small, dedicated team of Independent Mental Health Advocates working to provide advocacy services to adults subjected to detention under the Mental Health Act in the London Borough of Croydon to ensure they understand, express and exercise their rights, and to enable them to access essential services. The advocacy team also provides Community Mental Health Advocacy for people who are informal patients in psychiatric hospital or living in the community and provides weekly advocacy service at two InMind Healthcare Group hospitals in Croydon.
This role is suitable for a fully qualified Independent Mental Health Advocate (IMHA) with a proven ability to support people under the Mental Health Act. We are not considering trainee positions at this time.
In December 2024 the team was awarded the Quality Performance Mark in Advocacy, a testament to their quality of service providing safe and life-changing support.
SALARY: £30,404 per annum
plus pension contributions (above 4% by salary sacrifice)
REPORTS TO: Advocate Service Manager
TERM: Permanent, subject to funding, full time (36 hours pw)
BASED AT: Bethlem Royal Hospital, Beckenham BR3 3BX. Advocates are also required to meet clients at different sites throughout Croydon and neighbouring boroughs.
This role supports hybrid working. Other flexible arrangements can be discussed however please note that specific flexible working arrangements such as staggered hours may not be feasible due to operational constraints set by the Hospital.
To apply, please submit an up-to-date copy of your CV and a cover letter no longer than 2 A4 pages, outlining your reasons for applying and demonstrating how you meet the criteria set out in the person specification above.
Mind in Croydon is working to promote good mental health. It seeks to empower people to lead a full life as part of their local community.
The client requests no contact from agencies or media sales.
Applicants must be located within 2 hours travelling distance of Cambridge City.
The Charity and Our Vision.
For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Role Mission.
To ensure Scotty’s delivers high-quality, consistent, and scalable support to those affected by military-connected bereavement, by leading all aspects of service delivery.
You’ll own the structure, systems, standards, and team needed to deliver support across all four Family Programmes (SMILES, SUPPORT, STRIDES, and the planned START programme) and help ensure our support reaches the growing number of families who need us.
The key responsibilities of this role are:
Programme Operations & Service Infrastructure
- Overall accountability for the service provided to the bereaved military community.
- Leading, and working closely with, the Head of each delivery Programme to ensure all activities are impactful and meeting the needs of our community.
- Mapping and maintaining the full beneficiary journey across all programmes and cohorts (CYP and adult).
- Developing our first adult focused services and building them in line with the charity’s long-term vision to be supporting more than 25k bereaved people by 2035.
- Being the link between our service delivery and both internal and external technology partners to ensure our systems match, and meet the needs of, our processes.
- Alongside our Operations Team, lead the scoping of a full future CRM (Salesforce) rebuild and related beneficiary tech interfaces such as websites, future app development etc.
- Oversee the design of a 2026 ‘light’ CRM phase to support individual adult service delivery.
- Ensure that lived experience remains at the heart of our services.
- Accountability for Safeguarding within the organisation.
Team Leadership
- Support Programme Leads (e.g. Heads of START, SMILES, SUPPORT), providing direction and support as well as ensuring clarity of ownership and goals.
- Create a strong, empowering culture within the service (Families) team, aligned with The Scotty’s Way and shared leadership philosophy.
- Work with our Head of People to oversee service recruitment and onboarding.
Quality, Measurement & Improvement
- Define and embed service-level Success Measures (KPIs) across all activities ensuring we know what success looks like for all our activities.
- Collaborate with the Head of Research & Impact to ensure data collection is usable and meaningful.
External Partnerships & Collaborations
- Proactively develop senior-level partnerships with other military and bereavement charities, Armed Forces support organisations, and relevant service providers and stakeholders.
- Explore and propose strategic collaborations where they strengthen the support we offer to families.
- Ensure the new START (single point of contact) Programme becomes an active network-builder in the space.
- Represent Scotty’s externally at events, conferences, meetings etc within the sector.
Cross-Functional Collaboration
- Act as a key link to Outreach and Fundraising — providing insight and service stories to fuel content.
- Work with the Ops team to align delivery processes with systems, IT, and compliance.
- Support bid development and reporting for funders by sharing service insight and outcomes.
The 30-day goals for this role are:
- Build a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
- Spending time with the Families Team and understanding everyone’s role within the charity.
- Understands the ‘as-is’ current situation for the charity’s service delivery.
- Start to document gaps, delivery inconsistencies, opportunities, risks etc.
- Understand the landscape we operate in, particularly the military and bereavement charitable environment.
- Fully align with the operating rhythm of the charity, leading team meetings, holding 1:1s, ownership of relevant OKRs, etc.
The 60-day goals for this role are:
- Has met with counterparts at key partner organisations.
- Has highlighted key organisations not currently partnered with to meet.
- Created a stakeholder holder engagement map for our service delivery.
- Visually mapped existing beneficiary journeys across our four Programmes.
- Began work (with Ops) on requirements for initial-phase CRM for adult services.
- Fully aligned plans and goals with existing Programme Heads, incoming Head of START Programme, and incoming Head of Research & Impact.
- Held one in-person session with Families team.
The 90-day goals for this role are:
- Visually mapped year one of adult services plus any proposed changes to existing services to create a final 2026/27 service ‘to-be’.
- Planned the launch of our new START navigating entitlements casework Programme
- Development underway of ‘Light’ CRM to launch adult services having supplied detailed brief.
- Taken full accountability for the success of our Family Programmes and associated impact.
- Attended 2-3 sector group meetings representing Scotty’s solo.
- Developed a stakeholder holder engagement plan with Head of PR & Comms.
About You
Must-Have
Senior experience in service delivery, operations, or programme leadership
Strong skills in team leadership and service system design
Ability to turn strategy into operational structure and rhythm
Confident working cross-functionally and building external partnerships
Nice-to-Have
Experience working with or supporting Armed Forces families
Familiarity with CRM system scoping and procurement
Experience launching new services or scaling delivery teams
Background in bereavement or mental health support
Additional Information
· The role may require occasional evening or weekend work
· Enhanced DBS check required
· Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
1. Families Come First
2. Everyone a Supporter, Every Supporter a VIP
3. Love What You Do
4. Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
When Applying:
Please submit your CV, along with a covering letter detailing your experience and what excites you about this role. Please ensure you clearly annotate which role you are applying for in the email title. Closing date: Friday 16th January. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
Join an established international humanitarian aid charity as Finance Manager
Human Relief Foundation is a dynamic and impactful non-profit humanitarian organisation dedicated to providing humanitarian assistance to those affected by natural disasters, armed conflicts, and poverty across the world.
Our focus is on providing assistance in the areas of emergency response, education, orphan care, healthcare, and sanitation. Human Relief Foundation has been one of the first responders to major crises in many countries.
Overview
We are seeking a highly skilled and motivated Finance Manager to join our team. You will be responsible for overseeing financial operations, ensuring compliance with financial regulations, and providing strategic financial guidance to support the Human Relief Foundation’s goals. This role requires strong leadership abilities and a comprehensive understanding of financial management principles.
Person Specification
• Must hold a professional accountancy qualification: ACCA, CIMA, ACA or CIPFA.
Responsibilities:
• Acting as point of contact and spokesperson for all financial aspects of the charity and a trading subsidiary company;
• Providing complete and parallel financial accounting services to the charity and it’s trading subsidiary arm, maintaining proper records of all financial activities, and reconciling any inter-company issues between the charity and it’s trading arm;
• Implementation & administration of a Pension Plan for both the charity and the subsidiary as and when required;
• Providing financial expertise, leadership and high quality support to the management team in the UK and our international offices;
• Dealing with all queries and compliance issues relating to HMRC, Charity Commission and the Office of the Scottish Charity Regulator;
• Preparing quarterly reports for management and trustees and presenting these to management or the board of trustees;
• To ensure the provision of accurate and timely financial information including budgets and forecasts;
• Maintain income sheets of revenue including standing orders and any other monthly revenue such as grants or other payments;
• Integrating Sage, QuickBooks with existing internal charity databases.
Maintaining separate records and reconciliations for
• Restricted or ring fenced donations or grants for specific projects;
• Funds raised through specific fundraising events or for specific projects (including setting up and managing separate budgets and expense controls for each).
Managing and administering
• All day to day incoming & outgoing amounts, banking and cash flow handling and settling all approved invoices and expense claims;
• Payroll for the Charity office staff and the Charity shop employees through the subsidiary;
• Outgoing payments for the UK offices and making International payments;
• Receipt of payments and making payments, in the UK and for projects Internationally in the field whilst maintaining separate budgets and records and liaising where necessary with International Programmes Department and other relevant departments;
• You will be responsible for the management and development of the small team of finance staff in the UK and internationally. Completion of all relevant quarterly, annual and other statutory compliance requirements for both the charity and its subsidiary, including
• Preparation and submission of quarterly Gift Aid returns and quarterly VAT returns to HMRC;
• Preparation of annual end of year accounts, filings and documentation for annual audits;
• Filing all relevant records with HMRC, Inland Revenue, Charity Commission, and Office of the Scottish Charity Regulator;
• Maintaining all relevant records and implementing changes to existing handling of records as required for compliance purposes.
Benefits
• 28 days annual leave (including Bank Holidays)
• Additional leave
• Bereavement leave
• Employee contributory pension scheme
• Employee assistance programme
• Employee discount
• On-site parking
• Referral programme
How to Apply
Interested candidates should submit a CV and a cover letter detailing their interest in the
position to Ifza Kauser
The client requests no contact from agencies or media sales.
22.5 hours per week / £27,770 per annum, pro rata / permanent / working onsite with set shifts on a seven-day rolling rota, including evenings, weekends and bank holidays.
At YMCA DownsLink Group, our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.
Our Values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.
Our Eastbourne and Hailsham services provide 24-hour supported housing for young people aged 16–25, offering low to medium levels of housing-related support. Eastbourne Foyer houses 34 young people, while our two Hailsham properties houses 10 young people, all with shared communal facilities. Across all three sites, we support residents to develop the skills needed for independent living. This includes managing finances and budgeting, building life and work skills, and maintaining personal self-care.
Our staff take a trauma-informed and psychologically informed approach, supporting residents to build essential life skills, identify personal goals, and work towards their aspirations so they can move on to independent and fulfilling futures. Our dedicated team of Support Workers, Night Workers, and Bank Workers provide personalised guidance, practical assistance, and signposting in key areas including housing, budgeting, daily living skills, employment, and healthy relationship building.
We are looking for a Supported Housing Support Worker to join our team at Eastbourne Foyer, with the expectation of working from our other sites in Hailsham when required. You will hold a caseload of residents and carry out regular key work sessions with them each week. Through these sessions, you will work together to develop personalised support plans, track progress, and help residents achieve their goals.
Main areas of responsibilities are:
Housing:
- Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living
- Promote a credit culture, encouraging young people to keep up to date with all payments for rent
- Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law
- Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team
Coaching and Engagement:
- Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives
- Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community
- Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries
- Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance)
General:
- Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working
- Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations
- Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice
There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota.
If you are enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.
Experience and Knowledge:
- Experience relating to housing, support work, and/or working with young people at risk
- Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living
- Knowledge of statutory and voluntary resources available to young people with multiple and complex needs
- Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries
- Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists
Skills and Abilities:
- Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved
- Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary
- Ability to work autonomously, and use own initiative, as well as being part of a team
- Clear verbal and written communication skills, good IT, and keyboard skills
- Ability to de-escalate volatile situations and manage challenging behaviour appropriately
CLOSING DATE: Sunday 4 January 2026 at midnight.
Please note that we are unable to offer a work permit or visa sponsorship for this role; applicants must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.
Our mission is to help children and young people have a fair chance to be who they want to be.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Loughborough, England (Travel required to all Baca Services locations)
Contract Type: Permanent
Salary: £24,754 - £28,454 per annum FTE
Working Hours: 37.5 hrs per week (including evening and weekend hours on a rota)
Start date: January 2026
About Us:
Baca is dedicated to providing support and care to 16 to 18 year old unaccompanied asylum seeking children who are newly arrived in the country, helping them rebuild their strength, dignity, and hope for the future. We work closely with social workers and representatives from other agencies to benefit the young people in our care.
Role Overview:
As a Support Worker, you will be a key worker for several young people in Baca's care, providing high-quality holistic and therapeutic support for their transition to adulthood. You will deliver services in line with Baca’s Theory of Change, ensuring the highest quality outcomes in physical and emotional wellbeing, education, employment, training, social engagement, and personal safety.
Key Responsibilities:
- Provide high-quality support and care to young people, ensuring their holistic development.
- Work proactively to safeguard young people and resolve any issues that arise.
- Be a role model, offering care and compassion without discrimination.
- Support young people in developing essential life skills and preparing for independent living.
- Engage young people in education, vocational training, and hobbies.
- Foster positive relationships within the community and support social engagement.
- Plan and participate in day trips and annual residential weeks.
- Develop partnerships with social workers, solicitors, teachers, volunteers, and other partners.
- Maintain excellent communication and keep accurate records.
Requirements:
- Alignment with Baca’s values and mission.
- Ability to respond to change and work as part of a diverse team.
- Self-motivated, proactive, and able to take initiative.
- Knowledge of safeguarding practices and issues faced by unaccompanied young people.
- Relevant training or willingness to complete essential training within the first year.
- Experience working with young people, especially in cross-cultural settings.
- Excellent communication, organizational, and ICT skills.
- Driving licence and access to a car.
- Enhanced DBS check required.
Personal Attributes:
- Approachable, reliable, and a strong team worker.
- Supportive, responsible, and personable.
- Flexible and able to work occasional evenings and weekends.
Holidays and benefits:
- 33 days’ holiday a year (pro rata for part-time staff) including bank holidays.
- Pension scheme
- Health & Wellbeing programme
- Free parking
- Casual dress
How to Apply:
If you are passionate about making a difference in the lives of young asylum seekers and have the skills and attributes we are looking for, we would love to hear from you.
Please note: You must have the right to work in the UK for this role as Baca is not on the Home Office list.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support



The client requests no contact from agencies or media sales.


